West Virginia University

Manage and support enterprise information security systems, conduct risk assessments, respond to security incidents, and maintain compliance. | Four years of IT and information security experience, strong communication and analytical skills, and preferably an information security certification. | Description The department of Information Technology Services at West Virginia University is seeking applications for a Remote Information Security Analyst. About the Opportunity Reporting to the Assistant Director of Information Security Services, this position provides technical support for the systems of WVU's information security program and is a key member of the Information Security team. The position responsibilities include administration and configuration of enterprise information security systems, developing documentation and reports related to security operations, and managing / tracking security and compliance risks. The position will identify, monitor, and analyze security alerts and reports to detect and respond to potential security incidents as part of the Defend Your Data information security awareness program. We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including: • 37.5-hour work week • 13 paid holidays (staff holiday calendar) • 24 annual leave (vacation) days per year (employee leave) • 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof) • WVU offers a range of health insurance and other benefits • 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's. • Wellness programs What You'll Do • Independently and as part of a team, maintain WVU's information security program. Ensure WVU's IT environment is secure according to established policies, procedures, standards, and applicable federal and state regulations. Responsibilities include but are not limited to administration over an enterprise information security system such as antivirus, data loss prevention, vulnerability management. Develop, manage, and maintain a defined set of standard operating procedures supporting these efforts. Continuously support and improve security controls throughout WVU's IT environment and develop remediation plans for any compliance issue(s). The positions primary focus is:• Security Tool Management:• Subject matter expert on at least one of the enterprise information security systems, and serve a a backup to one or more additional systems/applications • Manage and optimize security tools, ensuring they are configured effectively to provide effective assessment of security risk and how best to mitigate these risks. • Evaluate and recommend security technologies to enhance the institution's security portfolio. • Security and Compliance:• Conduct thorough risk assessments of new and existing University Technology Resources and vendors to evaluate their security controls • Collaborate with cross-functional teams to assess their security posture and remediate risks • Manage, track, evaluate, and report security and compliance risks as part of WVU's vulnerability and risk management process and standards • Develop and support remediation plans for any compliance issues • Security Audits and Reviews:• Support regular security audits and assessments of applications and vendors to identify and address security vulnerabilities • Work closely with responsible parties to implement corrective actions and improvements • Document, track, and report on the status of the audits and assessments. • Security Incident Response and Analysis:• Rapidly respond to security incidents, investigating and containing threats to minimize potential damage • Provide insights into the evolving threat landscape and potential impacts on the institution • Continuous Improvement:• Stay updated on the latest security threats and best practices • Implement continuous improvement initiatives to enhance the efficiency and effectiveness of the information security across WVU. Qualifications • Undergraduate degree or equivalent combination of training, education, and experience in a relevant field • A minimum of four (4) years combined experience in the following:• Information technology experience • Experience working in/with information security • Experience with enterprise experience with enterprise information security systems • Higher education experience is preferred • Any equivalent combination of related education and/or experience will be considered • All qualifications must be met by the time of employment Knowledge, Skills & Abilities • Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels. • Strong analytical and problem-solving abilities, with the ability to make sound decisions under pressure. • Ability to manage and prioritize competing priorities in a resource constrained organization. • Demonstrated excellence in written and verbal communication, collaboration, and team building skills. Professional level writing, editing, and oral communication skills are required, including the ability to present technical materials to a large, non-technical audience. • Demonstrated ability to accurately work unsupervised, think logically, and schedule and coordinate work with others to meet deadlines. Project management skills, organization skills, ability to work under pressure, and skills to coordinate concurrent projects. • Outstanding people skills, including positive attitude, customer service orientation, the ability to deal effectively with difficult people, the ability to assess sensitive issues and respond appropriately, the ability to interact with people at the highest professional levels, and appropriate communication with people from other cultures. • Broad knowledge and understanding of information technology infrastructure. The ability to gather information from a wide variety of resources to solve complex problems. • The ability and desire to continually learn new cybersecurity- and technology-related skills, privacy and risk management best practices, and regulatory changes. • Ability to identify and assess risk and make recommendations and influence decisions based on risk mitigation. • Demonstrable knowledge in compliance with common compliance standards (HIPAA, PCI, GLBA, etc) • Log, update, and monitor service requests with vendors, and monitor vendor communities, e.g. listservs and forums to identify and discover opportunities for improvement in WVU's security posture. • Perform root cause analysis of information security events to determine cause, severity, and remediation steps. • Demonstrated ability to manage multiple tasks and prioritize as needed. • Demonstrated ability to create, expand, and maintain relationships with peers both within a project team and during daily operations. • Ability to design, install, configure, and maintain information security systems in a higher education environment. • An information security certification, e.g. from CompTIA, Cisco, or GIAC is preferred but not required

Manage and configure enterprise information security systems, conduct risk assessments and compliance audits, respond to security incidents, and develop remediation plans. | Bachelor's degree or equivalent with at least four years of IT and security experience, strong analytical, communication, and project management skills. | The department of Information Technology Services at West Virginia University is seeking applications for a Remote Information Security Analyst. About the Opportunity Reporting to the Assistant Director of Information Security Services, this position provides technical support for the systems of WVU’s information security program and is a key member of the Information Security team. The position responsibilities include administration and configuration of enterprise information security systems, developing documentation and reports related to security operations, and managing / tracking security and compliance risks. The position will identify, monitor, and analyze security alerts and reports to detect and respond to potential security incidents as part of the Defend Your Data information security awareness program. We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including: 37.5-hour work week 13 paid holidays (staff holiday calendar) 24 annual leave (vacation) days per year (employee leave) 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof) WVU offers a range of health insurance and other benefits 401(a) retirement savings with 6%25 employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s. Wellness programs What You'll Do Independently and as part of a team, maintain WVU’s information security program. Ensure WVU’s IT environment is secure according to established policies, procedures, standards, and applicable federal and state regulations. Responsibilities include but are not limited to administration over an enterprise information security system such as antivirus, data loss prevention, vulnerability management. Develop, manage, and maintain a defined set of standard operating procedures supporting these efforts. Continuously support and improve security controls throughout WVU’s IT environment and develop remediation plans for any compliance issue(s). The positions primary focus is: Security Tool Management: Subject matter expert on at least one of the enterprise information security systems, and serve a a backup to one or more additional systems/applications Manage and optimize security tools, ensuring they are configured effectively to provide effective assessment of security risk and how best to mitigate these risks. Evaluate and recommend security technologies to enhance the institution's security portfolio. Security and Compliance: Conduct thorough risk assessments of new and existing University Technology Resources and vendors to evaluate their security controls Collaborate with cross-functional teams to assess their security posture and remediate risks Manage, track, evaluate, and report security and compliance risks as part of WVU's vulnerability and risk management process and standards Develop and support remediation plans for any compliance issues Security Audits and Reviews: Support regular security audits and assessments of applications and vendors to identify and address security vulnerabilities Work closely with responsible parties to implement corrective actions and improvements Document, track, and report on the status of the audits and assessments. Security Incident Response and Analysis: Rapidly respond to security incidents, investigating and containing threats to minimize potential damage Provide insights into the evolving threat landscape and potential impacts on the institution Continuous Improvement: Stay updated on the latest security threats and best practices Implement continuous improvement initiatives to enhance the efficiency and effectiveness of the information security across WVU. Undergraduate degree or equivalent combination of training, education, and experience in a relevant field A minimum of four (4) years combined experience in the following: Information technology experience Experience working in/with information security Experience with enterprise experience with enterprise information security systems Higher education experience is preferred Any equivalent combination of related education and/or experience will be considered All qualifications must be met by the time of employment Knowledge, Skills & Abilities Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels. Strong analytical and problem-solving abilities, with the ability to make sound decisions under pressure. Ability to manage and prioritize competing priorities in a resource constrained organization. Demonstrated excellence in written and verbal communication, collaboration, and team building skills. Professional level writing, editing, and oral communication skills are required, including the ability to present technical materials to a large, non-technical audience. Demonstrated ability to accurately work unsupervised, think logically, and schedule and coordinate work with others to meet deadlines. Project management skills, organization skills, ability to work under pressure, and skills to coordinate concurrent projects. Outstanding people skills, including positive attitude, customer service orientation, the ability to deal effectively with difficult people, the ability to assess sensitive issues and respond appropriately, the ability to interact with people at the highest professional levels, and appropriate communication with people from other cultures. Broad knowledge and understanding of information technology infrastructure. The ability to gather information from a wide variety of resources to solve complex problems. The ability and desire to continually learn new cybersecurity- and technology-related skills, privacy and risk management best practices, and regulatory changes. Ability to identify and assess risk and make recommendations and influence decisions based on risk mitigation. Demonstrable knowledge in compliance with common compliance standards (HIPAA, PCI, GLBA, etc) Log, update, and monitor service requests with vendors, and monitor vendor communities, e.g. listservs and forums to identify and discover opportunities for improvement in WVU’s security posture. Perform root cause analysis of information security events to determine cause, severity, and remediation steps. Demonstrated ability to manage multiple tasks and prioritize as needed. Demonstrated ability to create, expand, and maintain relationships with peers both within a project team and during daily operations. Ability to design, install, configure, and maintain information security systems in a higher education environment.

Manage complex multi-phase programs ensuring milestones, budgets, and quality standards are met while coordinating with executives and partners. | Master's degree and 5+ years project management experience with proficiency in Microsoft Office and Adobe, plus budget and federal regulation management. | The Health Affairs Institute at West Virginia University is currently accepting applications for a (Hybrid) Program Manager Senior position. About the Opportunity The Health Affairs Institute within the WVU Health Sciences Center provides organizational leadership for collaborative activities involving the Health Sciences Center, the West Virginia Department of Health Services (DOHS) and other partners. These include, among others, providing data analytic support, program evaluation expertise, technical assistance, and project management support for the DOHS and other partners. With office locations in both Morgantown and Charleston, the Health Affairs Institute (OHA) employs over 30 full-time staff and engages numerous faculty and staff from other units of the University to fulfill its service mission to the state. The Senior Program Manager is responsible for program planning and overseeing the successful delivery of the program’s output/product. The Senior Program Manager will demonstrate their ability to professionally manage high-risk, complex, multi-phase programs by communicating project plans internally and with external collaborative partners as required and be proficient in monitoring and controlling program activities, identifying risks, managing issues, and controlling budgets. The Senior Program Manager also oversees other program staff and Program Development and Management Office (PDMO) quality assurance at the direction of the Assistant Director of Program Management. This hybrid role requires occasional in-person work at our Charleston, WV office. We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including: • 37.5-hour work week • 13 paid holidays (staff holiday calendar) • 24 annual leave (vacation) days per year (employee leave) • 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof) • WVU offers a range of health insurance and other benefits • 401(a) retirement savings with 6%25 employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s. • Wellness programs What You'll Do Senior Program Management Oversee program staff as directed by the Director of Program Development and Management Office (PDMO). Applies project management methodology to manage high risk and complex programs in collaboration with a Program Leadership team. Occasionally serves in the primary management leadership role for low-to-medium risk programs that are less complex in nature and under a certain budget threshold. Responsible for managing and coordinating day-to-day productivity and task management on Health Affairs programs in a complex, diverse, and agile environment. Partner with senior executives to define program approach, ensure overall program plans, and provide support for various initiatives. Assist the PDMO Leadership with performing PDMO quality control. Assist in the development and delivery of program management training, mentorship, and guidance to staff. Program Management Work closely with WVU, HSC, and Health Affairs leadership to proactively identify and resolve issues that may adversely impact projects. Responsible for managing and coordinating day-to-to-today productivity and task management on Health Affairs programs in a complex, diverse, and agile environment. Accountable for meeting all active program milestones and deadlines as outlined in executed Health Affairs contracts. Assists with deliverable development and manages quality assurance processes until deliverable submission. Assist the Project Leadership Team the planning and administering program phase budgets, including controlling program expenses and resource effort management, and forecasting program phase residuals. Assist with process improvement projects to evaluate workflows, and enhance productivity, efficiency, and quality-related issues that impact overall performance as directed by PDMO Leadership. Organize and coordinate Health Affairs programs across internal departments and between external research and development partners. Comprehend internal and external drivers that influence effective operation, management, and execution of HSC resourcing, planning, programming, and budget execution processes. Present analysis and recommendations to decision-makers in an organized manner, including identifying strengths, weaknesses, opportunities, and threats to evaluate operational effectiveness. Provide proper support for all external collaborative and contracted partners as well as Health Affairs research partners. Utilize a network of relationships to collect and disseminate information, build support, and secure buy-in for desired outcomes. Use critical thinking skills to anticipate and mitigate roadblocks to program delivery. Manage vendor relationships including management of the Request for Proposal Process, procurement of vendor scopes of work, reviewing proposals, and monitoring vendor activities to ensure vendor contract obligations are met following the processes and procedures of the PDMO. May develop executive presentations for stakeholder communications on strategic initiatives progress, risks and budget results, review and analyze operational reports, and summarize findings. Track and report project milestones and provide status reports in the selected format at the assigned interval Determine the most efficient and cost-effective means for gathering and analyzing data needed to support development goals and achieve growth through the accomplishment of long-range goals and objectives; define the critical path for management Drive strategic initiatives and manage internal and external relationships to ensure commitments are met, deadlines are realized, and expectations are managed appropriately. May be expected to manage multiple initiatives simultaneously. Conduct or direct special projects as assigned. Acts in other matters and capacities as delegated by the Director of Program Development and Management and/or Assistant Director of Program Management. Monitor compliance and ensure adherence to all federal, state, WVU and PDMO policies and procedures. Master's degree in a relevant field. A minimum of five (5) years of experience in the following: Experience with managing projects professionally Experience and advanced knowledge of computer software including Microsoft Office Suite and Adobe. Knowledge of State, Board of Governors, and University policies and procedures. Any equivalent combination of related education and/or experience will be considered. All qualifications must be met by the time of employment. Knowledge, Skills and Abilities Experience speaking/writing effective, clear & concise reports Experience researching, collecting data to form reports and make recommendations Ability to perform financial calculations, and prepare/maintain financial reports, analysis, and summaries for a large customer base. Ability to apply judgment, discretion, and initiative in coordinating many different and complex tasks, determining the relative importance of each, setting deadlines, and completing it in a timely manner. Ability to accurately prepare and analyze complex data and communicate to a wide variety of faculty and administrators in lay terms. Ability to establish priorities and allocate resources among those priorities and achieve results in a complex academic setting. Ability to maintain strict confidentiality in any situation as dictated. Ability to analyze data, solve problems and provide useful reporting tools. Ability to prepare, manage and maintain budgets and financial reports and provide reconciliation reports among clustered accounts. Ability to learn and implement WVU, State, and Federal policies and procedures related to budgetary and grant related matters. Proficiency in reading and interpreting Uniform Guidance and other federal regulations. Must have excellent organizational skills and be able to work with a variety of constituencies and address complex issues in an accurate and timely manner. Must be able to develop, examine and/or re-engineer any policies/procedures needed to meet unique or special challenges occurring within the department while remaining within university guidelines

Manage and support procure-to-pay systems including administration, testing, training, reporting, and continuous improvement. | Requires 4+ years experience in technical solutions for financial or P2P systems, strong communication, and project leadership skills. | Description The Senior Procure to Pay Systems Administrator position is responsible for assisting the Associate Director in applicable administration for Procure to Pay (P2P) systems. This includes daily support and end user training, developing and executing test plans, identifying opportunities for improvement, and developing and coordinating reporting across all P2P systems. This position is remote with occasional required travel to Morgantown, WV. Please be aware that travel expenses for on-site visits are not reimbursed and must be covered by the employee. We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including: • 37.5-hour work week • 13 paid holidays (staff holiday calendar) • 24 annual leave (vacation) days per year (employee leave) • 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof) • WVU offers a range of health insurance and other benefits • 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's. • Wellness programs What You'll Do • Application Administration and Support• Serve as primary application administration for P2P systems. This includes, but is not limited to, leading the developing and performing test plans, coordinating testing with key functional users, and documenting results. Work with other technical support groups, both internal and external, to provide solutions to the P2P team and its customer's technology requests and needs. Service as project lead on P2P systems projects, leading cross functional teams. • Continuous Improvement • Incumbent will identify functionality issues, document potential solutions, and work with other technical support groups, both internal and external, to provide solutions to the P2P teams and its customer's technology requests and needs. Incumbent will be assigned various process improvement projects utilizing system functionality. This may require enhancing current system capabilities and developing tools to access intended results. • Work to streamline P2P business functions and guide all groups to implement and comply with best practices and workflows. • Training and End User Support • Develop, support, and cross-train areas of responsibility to other P2P team members in like business practices and how they relate to the systems' purpose. Work to streamline P2P business functions and help all groups adapt to best method workflows and practices. Strong customer service skills are necessary to work with end users having a wide range of system usage skill set. Incumbent will need to have strong knowledge of business practices within procurement, construction services, and facilities management practices in order to provide excellent customer support. • Reporting• Incumbent will serve as the lead in mining and compiling data, report writing, and dashboard development across all sections of P2P systems. • Ability to reason, demonstrate knowledge, and understanding of the information being provided. Understanding of the audience utilizing the data and the ability to provide outstanding support through the reporting information as appropriate to the level utilizing the data. Qualifications • Bachelor's degree in computer science, information systems, engineering, business or related field. • A minimum of four (4) years of experience in the following:• Demonstrated ability to research, develop and apply technical solutions to support organizational operations, training, reporting, and archival needs. • Specific experience with design, configuration of business processes, and administration of financial or P2P systems. • Any equivalent combination of related education and/or experience will be considered. • All qualifications must be met by the time of employment. Knowledge, Skills, and Abilities • Excellent communication skills, both written and verbal. Ability to interact with all levels of staff throughout variou organizations. Ability to communicate and train complex, technical terms and processes to cross functional groups. • Ability to read and understand documents such as Technical Specifications, Solutions Approach, standards, specifications, reports, etc. • Demonstrated experience and knowledge of facilities management systems, financial systems (i.e. Oracle, SAP, etc.), eprocurement tools, etc. Knowledge of techniques for retrieving, compiling and integrating data from different database sources such as Oracle, SQL or Microsoft Access. • Demonstrated ability to develop technical documents, including procedures and reports that are professional in quality and appearance, as well as correct in content. • Ability to manage and prioritize multiple work assignments and ensure timely and quality completion. • Ability to perform tasks independently, to complete tasks by specific deadline dates, and problem solving associated with these tasks. • Ability to reason logically, analyze, and solve complex issues or problems. Ability to reason logically as well as analyze the impact of available options towards resolution. Demonstrated offer corrective action and present solutions. activities. • Ability to design reports with analysis that allows for effective summarization of results. • Experience leading projects and diverse teams. • Demonstrated ability to work within a team environment and manage conflict. Preferred Qualifications • Graduate degree. • Experience in an eprocurement tool preferred. • Experience in BI Publisher Reports customization & development preferred. • Experience with Workday.

Administer financial aid and scholarship funds by reviewing documentation, updating records, ensuring compliance, and collaborating with teams to support student needs. | Bachelor's degree with at least one year of financial aid or related student services experience, proficiency in Microsoft Office, ability to obtain federal database access, and strong analytical and communication skills. | Student Aid Operations at West Virginia University is currently accepting applications for a remote Program Coordinator. About the Opportunity Are you ready to join a team where collaboration and growth go hand in hand? In Student Financial Services, you’ll be part of a supportive unit with an open-door policy, cross-training opportunities, and the flexibility to specialize in areas that interest you most. The culture here invests in staff, providing clear pathways for development and advancement while fostering a positive, student-centered environment. As a Program Coordinator, you’ll help administer financial aid and scholarship funds by reviewing documentation, updating records, and ensuring the accurate and timely awarding of federal, state, institutional, and private aid—all while working closely with colleagues across campus and external agencies to make a real difference for students. We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including: 37.5-hour work week 13 paid holidays (staff holiday calendar) 24 annual leave (vacation) days per year (employee leave) 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof) WVU offers a range of health insurance and other benefits 401(a) retirement savings with 6%25 employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQs. Wellness programs What You'll Do Administer the accurate delivery of financial aid and scholarships by effectively analyzing student records and making necessary updates and corrections based on documentation received. Employ professional judgment, as authorized by the Department of Education, to make changes to FAFSA data elements to ensure eligibility is based on a student’s current family financial situation. Communicate clearly about documentation students/parents need to provide and update systems to reflect needed documentation. Review documentation once received, verify necessary information, make reasonable, informed, fair and consistent decisions on courses of action, and make necessary adjustments to accurately reflect a student’s eligibility. Document situation and changes/adjustments that are made. Collaborate with team members to determine daily priorities and division of work based on the established expectations of management. Communicate clearly with team and other SFS staff to resolve issues, request or offer assistance, and ensure student needs are being met accurately and timely. Resolve complex problems by analyzing documents and researching federal, state and institutional policies and regulations. Manage conflicts, resolve complaints, and develop prevention strategies. Design, develop and implement educational service programs related to financial aid and scholarships. Counsel and thoroughly explain processes to customers via in-person, online, or telephone communication. Respond to questions from internal customers, routinely answer “Acknowledged” and “In Process” tickets, and assist with tickets during peak times. Continually monitor the ever-changing rules, regulations, policy bulletins, and statutes from federal, state, other agencies, and the University to ensure compliance and best practices. Train staff in areas of expertise. Perform other related duties as assigned by supervisor and other senior SFS staff. Bachelor's degree A minimum of one (1) year of experience in the following: Financial aid experience Working in a fast-paced, high-volume student services area Any equivalent combination of related education and/or experience will be considered. All qualifications must be met by the time of employment. Knowledge, Skills, and Abilities Strong mathematical, analytical, and problem-solving skills with a keen attention to detail. Skilled at managing multiple tasks, setting and following priorities, and meeting tight deadlines in fast-paced environments. Able to exercise sound judgment, adapt to shifting priorities, and maintain confidentiality while upholding professionalism at all times. Effective communicator who can interpret and follow complex instructions, document work accurately, and work collaboratively with diverse teams and stakeholders. Proficient in Microsoft Word, Excel, and other computer applications; comfortable learning and applying new systems quickly. Demonstrates curiosity, respect, accountability, appreciation, and strong service orientation in all interactions. Preferred Qualifications Master's Degree Experience with the Banner Student Information System Requirements Must be able to obtain and maintain access to federal databases such as, but not limited to, FPP, COD, and NSLDS.

As a Program Coordinator, you will administer financial aid and scholarship funds by reviewing documentation, updating records, and ensuring accurate and timely awarding of aid. You will also collaborate with colleagues and external agencies to support students effectively. | A bachelor's degree is required along with a minimum of one year of financial aid experience or related experience in a fast-paced student services area. Candidates must also be able to obtain access to federal databases. | Student Aid Operations at West Virginia University is currently accepting applications for a remote Program Coordinator. About the Opportunity Are you ready to join a team where collaboration and growth go hand in hand? In Student Financial Services, you’ll be part of a supportive unit with an open-door policy, cross-training opportunities, and the flexibility to specialize in areas that interest you most. The culture here invests in staff, providing clear pathways for development and advancement while fostering a positive, student-centered environment. As a Program Coordinator, you’ll help administer financial aid and scholarship funds by reviewing documentation, updating records, and ensuring the accurate and timely awarding of federal, state, institutional, and private aid—all while working closely with colleagues across campus and external agencies to make a real difference for students. We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including: 37.5-hour work week 13 paid holidays (staff holiday calendar) 24 annual leave (vacation) days per year (employee leave) 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof) WVU offers a range of health insurance and other benefits 401(a) retirement savings with 6%25 employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQs. Wellness programs What You'll Do Administer the accurate delivery of financial aid and scholarships by effectively analyzing student records and making necessary updates and corrections based on documentation received. Employ professional judgment, as authorized by the Department of Education, to make changes to FAFSA data elements to ensure eligibility is based on a student’s current family financial situation. Communicate clearly about documentation students/parents need to provide and update systems to reflect needed documentation. Review documentation once received, verify necessary information, make reasonable, informed, fair and consistent decisions on courses of action, and make necessary adjustments to accurately reflect a student’s eligibility. Document situation and changes/adjustments that are made. Collaborate with team members to determine daily priorities and division of work based on the established expectations of management. Communicate clearly with team and other SFS staff to resolve issues, request or offer assistance, and ensure student needs are being met accurately and timely. Resolve complex problems by analyzing documents and researching federal, state and institutional policies and regulations. Manage conflicts, resolve complaints, and develop prevention strategies. Design, develop and implement educational service programs related to financial aid and scholarships. Counsel and thoroughly explain processes to customers via in-person, online, or telephone communication. Respond to questions from internal customers, routinely answer “Acknowledged” and “In Process” tickets, and assist with tickets during peak times. Continually monitor the ever-changing rules, regulations, policy bulletins, and statutes from federal, state, other agencies, and the University to ensure compliance and best practices. Train staff in areas of expertise. Perform other related duties as assigned by supervisor and other senior SFS staff. Bachelor's degree A minimum of one (1) year of experience in the following: Financial aid experience Working in a fast-paced, high-volume student services area Any equivalent combination of related education and/or experience will be considered. All qualifications must be met by the time of employment. Knowledge, Skills, and Abilities Strong mathematical, analytical, and problem-solving skills with a keen attention to detail. Skilled at managing multiple tasks, setting and following priorities, and meeting tight deadlines in fast-paced environments. Able to exercise sound judgment, adapt to shifting priorities, and maintain confidentiality while upholding professionalism at all times. Effective communicator who can interpret and follow complex instructions, document work accurately, and work collaboratively with diverse teams and stakeholders. Proficient in Microsoft Word, Excel, and other computer applications; comfortable learning and applying new systems quickly. Demonstrates curiosity, respect, accountability, appreciation, and strong service orientation in all interactions. Preferred Qualifications Master's Degree Experience with the Banner Student Information System Requirements Must be able to obtain and maintain access to federal databases such as, but not limited to, FPP, COD, and NSLDS.

As a Workday Integration Developer, you will design, develop, and maintain integrations between Workday and internal/external systems. You will lead and mentor a team of developers while ensuring seamless data flow and collaborating with stakeholders. | A bachelor's degree and a minimum of five years of experience in building and maintaining integrations for enterprise-wide solutions are required. Additionally, three years of experience in Workday integration development is necessary. | The department of Information Technology Services at West Virginia University is currently accepting applications for a Workday Integration Developer. About the Opportunity Are you ready to help shape the future of how a major R1 university operates? West Virginia University is embarking on a once-in-a-generation modernization effort to reimagine the way we conduct groundbreaking research, engage and support our students, and run the critical operations that keep a world-class university moving. This is your chance to be part of a team that’s reshaping not just systems but the very experience of learning, discovery, and service at WVU. As a Workday Integration Developer, you’ll design, develop, and maintain integrations between Workday and internal/external systems that power our university. By laying a strong foundation, you're equipping future researchers making cutting edge discoveries, helping students succeed through graduation and beyond, and reimagining the core operations at WVU. You’ll bring hands-on expertise with Workday Studio, EIBs, Core Connectors, and other integration tools. You’ll partner across multiple units to deliver solutions that shape how WVU serves students, faculty, and staff for decades to come. We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including: 37.5-hour work week 13 paid holidays (staff holiday calendar) 24 annual leave (vacation) days per year or more based on years of service (employee leave) 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof) WVU offers a range of health insurance and other benefits 401(a) retirement savings with 6%25 employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s. Wellness programs What You'll Do Leverage experience with highly complex integrations preferably between Finance, Payroll, Admissions, Registration, Advancement and Academic Administration using Workday tools and: Strong knowledge of Workday HCM, Finance and/or Student module concepts & capabilities Strong working knowledge of Workday Studio Development including Orchestrate Strong working knowledge of Workday EIB, RaaS, and Web Services Strong working knowledge of SOAP, REST, XML and XSLT, Java Lead and mentor a team of developers building and maintaining Workday integrations across finance, HR, and academic units. Drive projects from start to finish by coordinating tasks across developers, analysts, and stakeholders, partnering with the Modernization Program PMO and ITS leadership to set priorities, manage risks, and meet milestones. Translate business needs into secure, reliable solutions using Workday Studio, EIB, Orchestrate, and Web Services, overseeing design, development, testing, deployment, and documentation. Ensure seamless data flow by monitoring integration performance, troubleshooting issues, and enforcing security, privacy, and data governance standards. Collaborate with stakeholders to gather requirements, communicate expectations, and maintain strong relationships throughout large IT projects. Champion best practices and methodology, supporting implementations, upgrades, and enhancements while mentoring others on Workday integration best practices. Bachelor’s degree A minimum of five (5) years of experience building and maintaining integrations for enterprise-wide solutions A minimum of three (3) years of experience in Workday integration development Any equivalent combination of related education and/or experience will be considered. All qualifications must be met by the time of employment. Knowledge, Skills, & Abilities You are able to manage multiple priorities in a fast-paced environment. You are proficient in Workday Studio, EIB, Core Connectors, Orchestrate, and Web Services. You have excellent problem-solving and communication skills. You have a strong understanding of XML, XSLT, SOAP, REST, and other integration technologies. You have experience with middleware platforms (e.g., Informatica). You are familiar with HR and Finance systems and data structures. You have knowledge of Agile or Scrum methodologies. You have experience with Workday security and business process frameworks. Licenses/Certifications Workday certification in Integration or Studio preferred Workday certification in Orchestrate preferred

As a Workday Integration Developer, you will design, develop, and maintain integrations between Workday and internal/external systems. You will lead and mentor a team of developers while ensuring seamless data flow and monitoring integration performance. | Candidates must have a bachelor's degree and a minimum of five years of experience in building and maintaining integrations for enterprise-wide solutions. Additionally, three years of experience in Workday integration development is required. | The department of Information Technology Services at West Virginia University is currently accepting applications for a Workday Integration Developer. About the Opportunity Are you ready to help shape the future of how a major R1 university operates? West Virginia University is embarking on a once-in-a-generation modernization effort to reimagine the way we conduct groundbreaking research, engage and support our students, and run the critical operations that keep a world-class university moving. This is your chance to be part of a team that’s reshaping not just systems but the very experience of learning, discovery, and service at WVU. As a Workday Integration Developer, you’ll design, develop, and maintain integrations between Workday and internal/external systems that power our university. By laying a strong foundation, you're equipping future researchers making cutting edge discoveries, helping students succeed through graduation and beyond, and reimagining the core operations at WVU. You’ll bring hands-on expertise with Workday Studio, EIBs, Core Connectors, and other integration tools. You’ll partner across multiple units to deliver solutions that shape how WVU serves students, faculty, and staff for decades to come. We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including: 37.5-hour work week 13 paid holidays (staff holiday calendar) 24 annual leave (vacation) days per year or more based on years of service (employee leave) 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof) WVU offers a range of health insurance and other benefits 401(a) retirement savings with 6%25 employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s. Wellness programs What You'll Do Leverage experience with highly complex integrations preferably between Finance, Payroll, Admissions, Registration, Advancement and Academic Administration using Workday tools and: Strong knowledge of Workday HCM, Finance and/or Student module concepts & capabilities Strong working knowledge of Workday Studio Development including Orchestrate Strong working knowledge of Workday EIB, RaaS, and Web Services Strong working knowledge of SOAP, REST, XML and XSLT, Java Lead and mentor a team of developers building and maintaining Workday integrations across finance, HR, and academic units. Drive projects from start to finish by coordinating tasks across developers, analysts, and stakeholders, partnering with the Modernization Program PMO and ITS leadership to set priorities, manage risks, and meet milestones. Translate business needs into secure, reliable solutions using Workday Studio, EIB, Orchestrate, and Web Services, overseeing design, development, testing, deployment, and documentation. Ensure seamless data flow by monitoring integration performance, troubleshooting issues, and enforcing security, privacy, and data governance standards. Collaborate with stakeholders to gather requirements, communicate expectations, and maintain strong relationships throughout large IT projects. Champion best practices and methodology, supporting implementations, upgrades, and enhancements while mentoring others on Workday integration best practices. Bachelor’s degree A minimum of five (5) years of experience building and maintaining integrations for enterprise-wide solutions A minimum of three (3) years of experience in Workday integration development Any equivalent combination of related education and/or experience will be considered. All qualifications must be met by the time of employment. Knowledge, Skills, & Abilities You are able to manage multiple priorities in a fast-paced environment. You are proficient in Workday Studio, EIB, Core Connectors, Orchestrate, and Web Services. You have excellent problem-solving and communication skills. You have a strong understanding of XML, XSLT, SOAP, REST, and other integration technologies. You have experience with middleware platforms (e.g., Informatica). You are familiar with HR and Finance systems and data structures. You have knowledge of Agile or Scrum methodologies. You have experience with Workday security and business process frameworks. Licenses/Certifications Workday certification in Integration or Studio preferred Workday certification in Orchestrate preferred