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Support and maintain production data pipelines, troubleshoot issues, and ensure data quality and reliability. | Extensive experience in data engineering, supporting production pipelines, and proficiency in Python, SQL, and orchestration tools. | About Virtasant Virtasant is a global technology services company with a network of over 4,000 technology professionals across 130+ countries. We specialize in cloud architecture, infrastructure, migration, and optimization, helping enterprises scale efficiently while maintaining cost control. Our clients range from Fortune 500 companies to fast-growing startups, relying on us to build high-performance infrastructure, optimize cloud environments, and enable continuous delivery at scale. About the role We're seeking a Senior Data Engineer - Operations to support our data platform, with a strong focus on triaging, debugging, and operating production data pipelines. This role sits within the Data Platform Operations pillar and is responsible for the day-to-day health, reliability, and correctness of ingestion pipelines, transformations, and analytics workflows. You’ll work hands-on across ingestion, orchestration, dbt transformations, and medallion-layer data models, partnering closely with other data and analytic engineers and DevOps to ensure timely resolution of data issues and smooth platform operations. What You’ll Do Operational Enablement & Automation: Build and maintain automation, scripts, and lightweight tooling to support operational workflows, including pipeline triage, data validation, backfills, reprocessing, and quality checks. Improve self-service and reduce manual operational toil. Pipeline Operations & Debugging: Own operational support for ingestion and transformation pipelines built on Airflow, Spark, dbt, Kafka, Snowflake (or similar). Triaging failed jobs, diagnosing data issues, performing backfills, and coordinating fixes across ingestion, transformation, and analytics layers. Observability, Data Quality & Incident Response: Monitor pipeline health, data freshness, and quality metrics across medallion layers. Investigate data anomalies, schema drift, and transformation failures, and drive incidents to resolution through root-cause analysis and corrective actions. Cross-Functional Operations: Act as the primary interface between Data Platform, Analytics Engineering, and downstream consumers during operational issues. Communicate impact, coordinate fixes, and ensure timely resolution of data incidents. What We’re Looking For You must live in the contiguous United States and have all the necessary documentation to work under an independent contractor agreement. We cannot offer sponsorships or sponsorship transfers, so unfortunately, we CANNOT consider candidates on H1B, OPT, EAD, or CPT visas. Must-Have Experience 7+ years of experience in data engineering, analytics engineering, or software development, with significant experience operating and supporting production data pipelines Strong programming skills in Python & SQL on at least one major data platform (Snowflake, BigQuery, Redshift, or similar) Experience supporting schema evolution, data contracts, and downstream consumers in production environments Strong experience triaging, debugging, and maintaining dbt models, including understanding dependencies across medallion layers (bronze/silver/gold) Experience with streaming, distributed compute, or S3-based table formats (Spark, Kafka, Iceberg/Delta/Hudi). Experience with schema governance, metadata systems, and data quality frameworks. Hands-on experience operating and debugging orchestration workflows (Airflow, Dagster, Prefect), including retries, backfills, and dependency management Solid grasp of CI/CD, Docker, and 2 years of experience in AWS Preferred / Nice-to-haves Experience participating in on-call rotations, incident response, or data operations teams Experience with data observability, data catalog, or metadata management tools Experience working with healthcare data (X12, FHIR) Understanding of authentication/authorization (OAuth2, JWT, SSO) Why This Role is Exciting This is a very fast-paced, high-pressure role, where you can learn a lot. If this makes your eyes sparkle, then please apply! If you can build tenure in this role, the potential is endless. You'll be an SME in many key areas for our client, and you'll work with Analytics Engineers and with downstream reporting tools. Our recruitment process Recruiter interview (30 min) Technical Interview (45 min) Screening interview with the client's hiring manager (30 min) Client technical interview (45 min) We strive to move efficiently from step to step so that the recruitment process can be as fast as possible. What we offer Totally remote within the contiguous United States, full-time (40h/week) Stable, long-term independent contract agreement Work hours - US Eastern time office hours
Oversee delivery, coordination, and operational execution across support teams, ensuring system stability and continuous improvement. | Strong technical background with cloud experience, proven delivery ownership, and leadership skills in support-heavy environments. | About Virtasant Virtasant is a global technology services company with a network of over 4,000 professionals across 130+ countries. We specialise in cloud architecture, engineering, and transformation, helping enterprises deliver at scale while building internal capability and reducing third-party dependency. We work with ambitious, forward-thinking organizations to solve real-world challenges through hands-on execution, deep technical expertise, and a delivery-led approach. The Role We’re looking for a Technical Lead to take ownership of delivery, coordination, and operational execution across a customer support and operations environment. This role is closer to a Technical Program Manager / Technical Delivery Lead than a pure hands-on engineering position, while still requiring a strong technical background to operate credibly with engineering teams. The role is responsible for owning workload management, prioritisation, and delivery across two teams, ensuring production support operates smoothly and effectively. You will act as the central point of coordination across stakeholders, vendors, and engineers, with accountability for outcomes rather than individual task execution. While this is not a hands-on engineering-first role, the successful candidate must have sufficient technical depth to understand issues, guide decisions, challenge assumptions, and step in where necessary to maintain continuity and quality. What You’ll Be Doing Technical Delivery & Program Ownership Own delivery and prioritisation across the customer support and CO teams Manage workload, dependencies, and execution across multiple concurrent streams of work Run stand-ups, syncs, and operational check-ins to ensure clarity and momentum Track progress, surface risks, and resolve delivery blockers early Act as the primary coordination point between internal teams and third-party vendors Technical Oversight & Credibility Provide technical leadership and oversight for L1, L2, and L3 support activities Ensure production systems remain stable, well-supported, and continuously improved Review technical approaches, trade-offs, and proposed solutions Maintain and oversee technical documentation and operational standards Be able to backfill or support the team when required to ensure continuity of service What We’re Looking For Technical & Delivery Experience Strong technical background, ideally with Python and cloud-based systems Experience working in production support or operations-heavy environments Solid understanding of cloud platforms (AWS, GCP, or Azure) Proven experience owning delivery, prioritisation, and execution across technical teams Ability to operate as a Technical PM / Delivery Lead with engineering credibility Leadership & Coordination Experience coordinating workload across multiple teams Strong stakeholder management and communication skills Comfortable working with third-party vendors and external partners Able to balance delivery pressure, technical constraints, and business priorities Nice to Have Experience with FinOps, Cloud Optimisation, or Cost Management Background in consulting or client-facing delivery environments Prior experience in a Technical Program Manager, Technical Delivery Lead, or similar role
Architect and build core data platform services, automation tools, and integrations to enhance data ecosystem scalability and reliability. | 7+ years in data engineering or software development, strong Python & SQL skills, experience with data platforms like Snowflake or BigQuery, and familiarity with orchestration tools and AWS. | About Virtasant Virtasant is a global technology services company with a network of over 4,000 technology professionals across 130+ countries. We specialize in cloud architecture, infrastructure, migration, and optimization, helping enterprises scale efficiently while maintaining cost control. Our clients range from Fortune 500 companies to fast-growing startups, relying on us to build high-performance infrastructure, optimize cloud environments, and enable continuous delivery at scale. About the role We’re looking for a Senior Data Engineer to join us and work with our client's Data Platform team. Our client is a leading healthcare technology company, dedicated to transforming the patient and provider experience through innovative, data-driven solutions. You will architect and build core services, automation tools, and integrations that power our client's data ecosystem. You’ll own high-impact platform components, improve pipeline reliability and observability, and partner closely with data engineering, analytics, and DevOps to advance the scalability and developer experience of our client's data platform. What You’ll Do Build Automation & Tooling: Develop scalable backend services, APIs, and internal tools to automate data platform workflows (e.g., data onboarding, validation, pipeline orchestration, schema tracking, quality monitoring). Data Platform Integration: Integrate tools with core data infrastructure, building pipelines (Airflow, Spark, dbt, Kafka, Snowflake, or similar) to expose capabilities via APIs and UIs. | Observability & Governance: Build visualization and monitoring components for data lineage, job health, and quality metrics. Collaboration: Work cross-functionally with data engineering, product, and DevOps teams to define requirements and deliver end-to-end solutions. What We’re Looking For You have to live in Latin America. Must-Have Experience 7+ years of experience in data engineering or software development with at least 5 years building production-grade data or platform services Strong programming skills in Python & SQL and at least one major data platform (Snowflake, BigQuery, Redshift, or similar) Develop tooling for schema evolution, data contracts, and developer self-service Deep experience with streaming, distributed compute, or S3-based table formats (Spark, Kafka, Iceberg/Delta/Hudi). Experience with schema governance, metadata systems, and data quality frameworks. Understanding of orchestration tools (Airflow, Dagster, Prefect, etc.) Solid grasp of CI/CD and Docker At least 2 years of experience in AWS Experience with building data pipelines using dbt Nice-to-haves Experience with data observability, data catalog, or metadata management tools Experience working with healthcare data (X12, FHIR) Proven experience in data migration projects (legacy technologies to the latest technologies) Experience building internal developer platforms or data portals Understanding of authentication/authorization (OAuth2, JWT, SSO) Our recruitment process Recruiter interview (30 min) Technical Interview (45 min) Screening interview with the client's hiring manager (30 min) Client technical interview (45 min) We strive to move efficiently from step to step so that the recruitment process can be as fast as possible. What we offer Totally remote within Latin America, full-time (40h/week) Stable, long-term independent contract agreement Work hours - US Eastern time office hours
Leading client relationships, managing strategic accounts, and driving growth through delivery and trust-building. | Over 8 years in enterprise technology consulting or professional services, with proven account growth and delivery leadership. | Location: Europe (Remote with client visits) About Virtasant Virtasant is a global technology services company that delivers outcomes through automation. Our services include software engineering, technology operations, cloud migration, application modernization, and cloud optimization. We help some of the world’s largest organizations modernize their technology operations, optimize costs, and unlock new opportunities for innovation. Our fully remote, globally distributed team is passionate about delivering world-class technology solutions while embracing a culture of excellence, ownership, and impact. The Role We’re looking for a delivery-first leader to join our Client Services team and lead strategic client accounts — someone who owns outcomes, builds trust with clients through great work, and drives long-term growth by delivering real results. This isn’t a pre-sales or oversight role. It’s about being in the work — making delivery land, strengthening the relationship, and expanding our footprint based on trust and execution. You’ll be the face of Virtasant to our clients, responsible for ensuring we deliver what we promised and growing the account by doing great work. What You’ll Do Own delivery across complex, enterprise consulting engagements — from kickoff through execution and long-term growth. Act as the primary point of contact for clients, building strong, trusted relationships with VP- and C-level stakeholders. Step in where needed to unblock delivery, manage risk, and keep projects on track and outcomes aligned. Develop and execute account strategies and growth plans, aligned with client goals and Virtasant’s broader objectives. Grow accounts through delivery — identifying opportunities, developing relationships, and earning follow-on work by delivering value. Navigate client organizations to identify new relationships and areas for expansion. Coach and enable delivery/account teams, ensuring alignment, growth, and long-term success. Manage account operations including SOWs, forecasting, procurement, invoicing, and staffing. Bridge the gap between technical delivery teams and business stakeholders — translating strategy into outcomes. We’re Looking for Someone Who Has 8+ years in consulting or professional services, leading complex technology delivery in enterprise environments. Can point to accounts they've grown through delivery and relationship building. Thrives in fast-moving, lean environments — comfortable wearing multiple hats and figuring things out. Is credible with both executives and engineers, and knows how to keep both sides aligned. Has experience managing account financials, contracts, delivery teams, and internal operations. Rolls up their sleeves and leads from the front — not from a distance. Nice to Have Experience delivering AI-based solutions to large organizations Experience in cloud consulting (AWS, Azure, or GCP) Background in digital transformation or enterprise modernization Experience working in a high-growth technology services or consulting environments Compensation & Benefits Base salary + an uncapped share of profit generated in your portfolio Flexible, remote-first working High-trust, high-autonomy culture Work with a globally distributed, top-tier team Why Join Virtasant? We’re building a new kind of consultancy — lean, global, and focused on outcomes over optics. Real impact – Work on high-stakes, high-visibility projects with leading enterprises. Remote by design – Collaborate with top-tier talent in 130+ countries. High autonomy – Lead your accounts, shape your engagements, and grow your portfolio. Room to grow – We’re scaling fast and want people who are excited to grow with us.
Leading strategic client accounts, ensuring delivery, building trust, and growing accounts through value delivery. | Over 8 years in consulting or professional services, leading complex technology delivery in enterprise environments, with proven account growth and relationship building. | Location: North America (Remote with client visits) About Virtasant Virtasant is a global technology services company that delivers outcomes through automation. Our services include software engineering, technology operations, cloud migration, application modernization, and cloud optimization. We help some of the world’s largest organizations modernize their technology operations, optimize costs, and unlock new opportunities for innovation. Our fully remote, globally distributed team is passionate about delivering world-class technology solutions while embracing a culture of excellence, ownership, and impact. The Role We’re looking for a delivery-first leader to join our Client Services team and lead strategic client accounts — someone who owns outcomes, builds trust with clients through great work, and drives long-term growth by delivering real results. This isn’t a pre-sales or oversight role. It’s about being in the work — making delivery land, strengthening the relationship, and expanding our footprint based on trust and execution. You’ll be the face of Virtasant to our clients, responsible for ensuring we deliver what we promised and growing the account by doing great work. What You’ll Do Own delivery across complex, enterprise consulting engagements — from kickoff through execution and long-term growth. Act as the primary point of contact for clients, building strong, trusted relationships with VP- and C-level stakeholders. Step in where needed to unblock delivery, manage risk, and keep projects on track and outcomes aligned. Develop and execute account strategies and growth plans, aligned with client goals and Virtasant’s broader objectives. Grow accounts through delivery — identifying opportunities, developing relationships, and earning follow-on work by delivering value. Navigate client organizations to identify new relationships and areas for expansion. Coach and enable delivery/account teams, ensuring alignment, growth, and long-term success. Manage account operations including SOWs, forecasting, procurement, invoicing, and staffing. Bridge the gap between technical delivery teams and business stakeholders — translating strategy into outcomes. We’re Looking for Someone Who Has 8+ years in consulting or professional services, leading complex technology delivery in enterprise environments. Can point to accounts they've grown through delivery and relationship building. Thrives in fast-moving, lean environments — comfortable wearing multiple hats and figuring things out. Is credible with both executives and engineers, and knows how to keep both sides aligned. Has experience managing account financials, contracts, delivery teams, and internal operations. Rolls up their sleeves and leads from the front — not from a distance. Nice to Have Experience delivering AI-based solutions to large organizations Experience in cloud consulting (AWS, Azure, or GCP) Background in digital transformation or enterprise modernization Experience working in a high-growth technology services or consulting environments Compensation & Benefits Base salary + an uncapped share of profit generated in your portfolio Flexible, remote-first working High-trust, high-autonomy culture Work with a globally distributed, top-tier team Why Join Virtasant? We’re building a new kind of consultancy — lean, global, and focused on outcomes over optics. Real impact – Work on high-stakes, high-visibility projects with leading enterprises. Remote by design – Collaborate with top-tier talent in 130+ countries. High autonomy – Lead your accounts, shape your engagements, and grow your portfolio. Room to grow – We’re scaling fast and want people who are excited to grow with us.
Lead complex enterprise client accounts, build trusted relationships with senior stakeholders, and ensure successful delivery and growth of accounts. | Over 8 years in enterprise consulting or professional services, proven track record of growing accounts through delivery and relationship building, experience managing financials and operations, and credible with both executives and technical teams. | Location: Europe (Remote with client visits) About Virtasant Virtasant is a global technology services company that delivers outcomes through automation. Our services include software engineering, technology operations, cloud migration, application modernization, and cloud optimization. We help some of the world’s largest organizations modernize their technology operations, optimize costs, and unlock new opportunities for innovation. Our fully remote, globally distributed team is passionate about delivering world-class technology solutions while embracing a culture of excellence, ownership, and impact. The Role We’re looking for a delivery-first leader to join our Client Services team and lead strategic client accounts — someone who owns outcomes, builds trust with clients through great work, and drives long-term growth by delivering real results. This isn’t a pre-sales or oversight role. It’s about being in the work — making delivery land, strengthening the relationship, and expanding our footprint based on trust and execution. You’ll be the face of Virtasant to our clients, responsible for ensuring we deliver what we promised and growing the account by doing great work. What You’ll Do • Own delivery across complex, enterprise consulting engagements — from kickoff through execution and long-term growth. • Act as the primary point of contact for clients, building strong, trusted relationships with VP- and C-level stakeholders. • Step in where needed to unblock delivery, manage risk, and keep projects on track and outcomes aligned. • Develop and execute account strategies and growth plans, aligned with client goals and Virtasant’s broader objectives. • Grow accounts through delivery — identifying opportunities, developing relationships, and earning follow-on work by delivering value. • Navigate client organizations to identify new relationships and areas for expansion. • Coach and enable delivery/account teams, ensuring alignment, growth, and long-term success. • Manage account operations including SOWs, forecasting, procurement, invoicing, and staffing. • Bridge the gap between technical delivery teams and business stakeholders — translating strategy into outcomes. We’re Looking for Someone Who • Has 8+ years in consulting or professional services, leading complex technology delivery in enterprise environments. • Can point to accounts they've grown through delivery and relationship building. • Thrives in fast-moving, lean environments — comfortable wearing multiple hats and figuring things out. • Is credible with both executives and engineers, and knows how to keep both sides aligned. • Has experience managing account financials, contracts, delivery teams, and internal operations. • Rolls up their sleeves and leads from the front — not from a distance. Nice to Have • Experience delivering AI-based solutions to large organizations • Experience in cloud consulting (AWS, Azure, or GCP) • Background in digital transformation or enterprise modernization • Experience working in a high-growth technology services or consulting environments Compensation & Benefits • Base salary + an uncapped share of profit generated in your portfolio • Flexible, remote-first working • High-trust, high-autonomy culture • Work with a globally distributed, top-tier team Why Join Virtasant? We’re building a new kind of consultancy — lean, global, and focused on outcomes over optics. • Real impact – Work on high-stakes, high-visibility projects with leading enterprises. • Remote by design – Collaborate with top-tier talent in 130+ countries. • High autonomy – Lead your accounts, shape your engagements, and grow your portfolio. • Room to grow – We’re scaling fast and want people who are excited to grow with us.
Lead and build a customer success engineering team to manage cloud software integration, support processes, and customer technical engagement. | 7+ years in customer-facing technical roles, leadership experience, strong cloud platform knowledge, and ability to manage escalations and customer communication. | Customer Success Engineering Lead Location/Time zone requirements: Must be based in the San Francisco Bay Area, weekly visits to client's headquarters. About Virtasant Virtasant is a fast-growing global consultancy transforming how technology services are delivered. We are a diverse team of cloud experts, builders, and operators. Since 2006, we’ve helped large enterprises thrive in the public cloud — optimizing cost, scaling infrastructure, migrating legacy systems, and building cloud-native products. We take an AI-first mindset and are big on FinOps, software engineering, product development, and technology operations. Our outcome-driven model helps enterprises solve complexity in cloud, build efficient systems, and unlock real business value. Role Summary We’re hiring a Customer Success Engineering Lead to establish and scale our internal engineering support function from the ground up. This is a critical, high-visibility role that will bridge complex cloud software stacks with customer success, ensuring seamless integration, deployment, and adoption. The role combines team-building, strategy, and hands-on technical leadership. You’ll define support processes, build and mentor a new team, and act as the primary technical interface for customers. Success in this role means scaling customer support maturity from Level 1 to advanced tiers while fostering trusted relationships with both engineering teams and executives. Key Responsibilities Define and execute the end-to-end strategy for integrating complex cloud software stacks from proof-of-concept to customer acceptance. Build the Customer Success Engineering team from scratch — own hiring, training, mentoring, and culture. Establish Level 1 support processes (triage, intake, prioritization, and escalation). Serve as the primary technical contact for customers, leading onboarding, design-in, and technical kickoffs. Translate customer requirements into actionable tasks across platform, data, cloud ops, and capacity operations. Lead complex technical discussions to resolve customer-reported issues and escalations. Provide regular updates, risk tracking, and progress reports to leadership and customers. Continuously improve processes and share lessons learned to strengthen customer outcomes. Must-Have Skills / Experience Proven track record of building and scaling technical support or customer success teams. 7+ years in customer-facing technical roles (support, success engineering, solutions engineering, or similar). Strong background in issue triage, escalation management, and customer engagement. Hands-on experience with cloud platforms, infrastructure, or SaaS (AWS, Azure, or GCP). Ability to communicate technical issues clearly to both engineers and executives. Leadership experience with hiring, mentoring, and process creation. Strong program management and cross-functional collaboration skills. Nice-to-Have Skills Experience in platform engineering, data engineering, or cloud operations. Familiarity with capacity operations or scaling distributed systems. Prior experience in enterprise consulting or managed services. Exposure to technical onboarding and customer design-in processes. Why Join Virtasant Build and lead a new customer success engineering function from day one. Work at the intersection of engineering and customer engagement on high-impact programs. Partner with some of the world’s largest enterprises on complex cloud solutions. Join a global, remote-first consultancy with 4,000+ experts across 130 countries. Grow your career in a culture built for autonomy, trust, and innovation.
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