Ōura

Ōura

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Ōura

Senior Customer Experience Strategist

Ōura•Anywhere•Full-time
View Job
Compensation$117K - 169K a year

Develop customer experience strategies, analyze customer data, map journeys, and set performance metrics in partnership with teams across the organization. | Requires at least eight years in strategy or customer experience, data-driven decision-making, project management, financial literacy, and the ability to influence executives. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Senior CX Strategist to our Member Experience organization. Reporting to the Director of CX Strategy & Program Management, you will be a key driver in shaping the company's customer experience. You will play a vital role in understanding customer needs, developing effective strategies, and ensuring that the customer is at the heart of everything the member experience team does. What You Will Do: Strategic Planning and Execution - Craft comprehensive strategic plans designed to elevate the overall customer experience. Implement these plans meticulously, ensuring alignment with organizational goals and customer needs. Data Analysis and Improvement - Scrutinize customer feedback and data with meticulous attention to detail. Identify key areas where improvements can be made to the customer journey. Develop and implement targeted solutions to address these identified areas, fostering a continually improving customer experience. Customer Journey Mapping - Create frameworks and visualizations of the customer journey to identify touchpoints, understand interactions, and pinpoint areas for optimization. Industry Research and Trend Analysis - Conduct in-depth research on industry best practices and emerging trends in the field of customer experience. Stay informed about the latest advancements and integrate relevant knowledge into CX strategies and initiatives. Follow the competition and customers, assessing opportunities and threats, and utilizing external data points to influence plans for differentiation. Performance Monitoring and Reporting - Establish and maintain a robust system for tracking CX performance metrics and key performance indicators (KPIs). Generate detailed reports on CX performance, providing valuable insights into areas of success and those requiring further attention. Cross-Functional Collaboration - Actively collaborate with diverse cross-functional teams, including but not limited to, product, engineering, and marketing departments. Work in synergy with these teams to integrate customer experience initiatives seamlessly into the broader organizational framework. Documentation and Reporting - Create and diligently maintain comprehensive project documentation. This includes, but is not limited to, project plans, detailed timelines, and regular, up-to-date status reports. Ensure all project-related information is accurately recorded and readily accessible. Drive customer-centricity - Promote a customer-focused culture within the organization by educating teams on CX principles and best practices. Risk Management - Proactively identify potential risks that could impede the progress or success of CX projects. Develop and implement mitigation strategies to address these risks, ensuring projects remain on track and potential issues are minimized. This is a remote US role with a slight preference for candidates based in the East Coast. What you'll bring 8 years of experience in strategy or customer experience, with a proven track record of driving strategic CX initiatives. Strong ability to analyze data, identify trends, and make data-driven decisions related to customer experience. Demonstrated understanding of financial concepts, investment and ROI analysis, budgeting, and forecasting and modeling techniques. Ability to manage projects, track progress, and ensure deliverables are met on time and within budget. Proven leadership or contribution to executive decision making and logical cascade to managing projects and CX initiatives. Lead CX strategy sessions, getting executive buy-in and addressing concerns Excellent problem-solving and analytical skills related to customer experience. Strong communication and interpersonal skills. Experience with project management tools (e.g., Jira, Confluence). Strong customer service orientation. Nice to have: Experience in consumer tech, SaaS, subscription, or digital health/wellness environments. Experience standing up or maturing CX analytics & reporting capabilities (dashboards, narrative reports). Background in management consulting, with experience structuring ambiguous problems and presenting recommendations to senior leaders Background in healthcare or health tech, with enough understanding of the healthcare field to engage credibly on care navigation and healthcare initiatives Benefits At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Ōura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $143,650 - $169,000 Region 2 $130,050 - $153,000 Region 3 $117,300 - $138,000 A recruiter can determine your Region based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Customer journey mapping
Consumer insights
Strategic planning
Data-driven research
Cross-functional leadership
Customer experience strategy
Direct Apply
Posted 8 days ago
Ōura

Product Manager, B2B Customer Solutions

Ōura•Anywhere•Full-time
View Job
Compensation$127K - 178K a year

You would own B2B product workstreams, guide cross-functional teams, and develop product strategy to grow revenue and partners. | The role asks for 5+ years of product management experience, preferably in B2B, SaaS, or health tech, plus a record of delivering complex initiatives and strong stakeholder skills. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. Oura is looking for a Product Manager, B2B Customer Solutions to help build the products and workflows that bring Oura to organizations and partners around the world. You will own defined workstreams within our B2B offerings across corporate sales, health, and partner channels, and contribute to larger cross-functional initiatives that help businesses discover, purchase, implement, and grow with Oura.In this role, you will work closely with Product, Engineering, Design, Commercial, Operations, Legal, and Finance partners, with guidance and mentorship from senior members of the Commercial Solutions team. This is a great opportunity for a product manager who is ready to take on increasing ownership and wants to see their work drive measurable revenue and partner growth. This role is open to U.S. candidates only. This role can be fully remote with a slight preference for candidates based in San Francisco, Chicago, or Boston, or a hybrid of remote/in-person if based in the San Francisco Bay Area. What You Will Do: Own products and workstreams within B2B Customer Solutions, from development through launch and ongoing iteration, with increasing independence. Lead an engineering squad through execution and manage stakeholders across Commercial, Operations, Legal, Finance, and external partners. Manage the Commercial Solutions B2B product portfolio, keeping deliverables on track, and clearly communicating status and risks. Develop the product strategy for your area, taking inputs from company objectives, the Commerce team, and your internal and external customers. Formulate informed opinions on our direction and strategy. Ensure operational excellence across multiple active projects, setting standards, dashboards, and processes that keep teams aligned, unblocked, and accountable for outcomes. Set goals, identify metrics, implement instrumentation. Be the voice of the customer, working directly with B2B customers as well as internal Sales, BD, enablement, marketing, and operations teams to deeply understand customer problems. Be the resident expert for our solutions. Teach sales, enablement, and marketing about our solutions, known gaps, and our roadmap. Partner with platform and core product teams (e.g., Commerce Platform, Payments, Member Experience, Enterprise Platform) to define shared services, clarify ownership, and deliver end‑to‑end experiences that work for both members and customers. Influence peers across Product, Commercial, and Operations to align on priorities, resourcing, and tradeoffs, advocating for Commercial Solutions as a growth engine for the business. Tell the story of B2B growth, its place within the company’s strategy, and what our customers need and expect from Oura. What you'll bring 5+ years of experience as a product manager, ideally with significant time spent in B2B/enterprise, SaaS, commerce, or health tech environments, with clear evidence of owning complex, revenue‑impacting products or platforms. Experience working directly with ERP systems and analytics platforms a plus. Demonstrated executional experience on cross‑functional initiatives that span multiple teams, systems, and stakeholders, with a track record of delivering measurable business outcomes. Strong business acumen and comfort working with commercial leaders; you can help prioritize efforts based on factors such as revenue impact, margin, scalability, operational efficiency, and strategic fit. Comfort operating in ambiguous environments, where data may be incomplete or changing, while still driving clarity, focus, and high‑quality decisions. Proven ability to contribute to product vision and strategy, translate it into coherent roadmaps, and adjust plans as you learn. Excellent communication skills — written and verbal — with experience presenting to and aligning diverse stakeholders around complex topics. Strong interpersonal and collaboration skills. Enough technical fluency to be “dangerous” — you can reason about systems, APIs, and data flows, and you collaborate effectively with engineering, even if you don’t write production code. Experience working across different levels of scale, understanding that tools, processes, and product approaches must evolve as the company grows. A high degree of ownership, proactivity, and integrity — you seek out context, ask sharp questions, and drive clarity without waiting to be told what to do. Humor, grace, and patience to build on Oura’s core values in a fast paced, high growth environment. Benefits At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Ōura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $151,000 - $178,000 Region 2 $138,000 - $163,000 Region 3 $127,000 - $150,000 A recruiter can determine your Region based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Consumer insights
Product roadmap development
Cross-functional leadership
Market research
Strategic planning
Customer experience research
Direct Apply
Posted 11 days ago
Ōura

Staff AI Engineer

Ōura•Anywhere•Full-time
View Job
Compensation$169K - 233K a year

Architect and own scalable AI-native agentic development infrastructure that integrates testing, CI/CD, and observability to automate software delivery for hundreds of engineers. | Requires 6+ years building production systems, proven agentic coding workflow expertise, strong backend or mobile fundamentals, and cross-functional technical leadership. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. About the role Oura is rebuilding how it builds software. Every engineer has agentic tooling, and our own pipeline already takes a well-formed ticket to a reviewed, tested commit stack. It runs interactively, headless, and on a cloud sandbox fleet, with its own evals and tracing. We are looking for engineers who use AI as a fundamental building block of both the products we ship and the way we build them. That is a strong start on one stage of the lifecycle. The next step is the whole loop. As a Staff Engineer on the AI Transformation team, you will architect and own the system that turns agentic development from something power users do into the way hundreds of engineers across iOS, Android, backend and AI services ship every day. That means spec and intake, planning, implementation, review, testing, CI/CD, release, observability and incident follow-up, each with agents doing real work and humans keeping judgment where it matters. This is a fast-moving, LLM-forward team. We prioritize rapid prototyping, iterative loops and AI-native development, with the speed of a startup and the reach of a product used by millions of members. You can work remotely from anywhere in Europe, or hybrid from our offices in Helsinki, Oulu or Tampere. You will build the pipeline, measure it, and make it trustworthy enough that teams choose it. Success is measured in validated changes reaching members faster and safer: time to a trustworthy signal, escaped defects, cost per merged change, and how many squads run on the paved path because it is better, not because they were told to. What you will do You don't need to do all of these on day one, but these are the kinds of problems you'll own: Set the technical direction for the agentic pipeline: Make our existing ticket-to-PR pipeline dependable infrastructure. Own its architecture, including agent orchestration, context management and tool calling, and improve its reliability, throughput, cost and developer experience across mobile, backend and web repositories. Run it unattended where the risk allows. Close the loop across the SDLC: Extend agentic workflows beyond code generation into spec quality checks, test generation, automated review, CI failure triage and repair, release verification, and post-deploy signals, so the system improves from what happens after merge. Prototype fast, then harden: Get a new workflow running in days, prove it on real tickets with real squads, and turn what holds up into production infrastructure. Run AI in production properly: Agents in production take more than an API call. Own the eval sets, LLM-as-a-judge grading, versioning, tracing and dashboards that tell us whether a workflow change made things better, including the hardest case: a change that passes CI and is still wrong. Track the numbers that matter (merge rate, rework, time-to-signal, cost per change, escaped defects) and make them visible to engineers and leadership. Make autonomy safe: Design sandboxing, permissions, human checkpoints and guardrails proportional to risk, with privacy by design as the default. Health data, security and infrastructure changes get stronger controls; low-risk, easily verified work runs hands-off. Lead AI-native engineering by example: Set the bar for AI-augmented engineering across the organization. Show in your own work what a pipeline-first engineer ships, and raise the craft of the engineers around you. Drive adoption with the teams: Embed with squads and their AI DRIs, find where the pipeline breaks on real work, fix the system rather than the single output, and turn what works into paved paths, skills, templates and docs other engineers can extend. Partner cross-functionally: Work with platform, developer productivity, security and privacy, AI infrastructure, mobile and backend squads, product and design, and engineering leadership to make trade-offs explicit and keep everyone moving on one system instead of five parallel ones. Requirements We'd love to hear from you if you are: An experienced builder: 6+ years building and operating production systems that other engineers depend on, including developer tooling, internal platforms, or AI infrastructure at scale. We weigh demonstrated outcomes over years. Proven with agentic loops in production: You have built and operated agentic coding workflows or autonomous loops in a real engineering organization, beyond demos: background agents producing PRs, automated review, CI repair, test generation, or similar, with adoption and measured results. A whole-lifecycle thinker: You reason about specification, review, testing, CI/CD, release and operations as one system, and you know where the bottleneck moves when code generation gets cheap. A technical leader: You set direction across teams you don't manage, write the designs others build on, and are trusted with the hard calls on architecture and risk. Strong on fundamentals: mobile domain or backend APIs, concurrency, distributed systems, testing, debugging and reliability. You treat AI output as a draft and can show how you verify it. Technically versatile: Fluency in one domain of backend, iOS, or Android, with a stretch into others. You use the tools available to work across platforms and pick up new stacks quickly. Security and privacy conscious: You understand the responsibility of handling sensitive personal data and of giving agents access to real systems, and you design for both from the start. High agency: You thrive in ambiguity and shape the requirements yourself through experimentation. Collaborative and resilient: You bring teams along, take feedback from engineers who are skeptical, share credit, and keep going when experiments fail or the tooling changes under you. You communicate clearly with engineers, managers and non-engineering partners. Nice to Haves You don't need all of these, but they're nice signals of fit: Experience with coding agents at depth: skills, MCP servers, hooks, sub-agent orchestration, headless runs. Built evaluation harnesses or benchmarks for coding agents, or LLM-as-judge grading tied to build and test outcomes. Experience with sandboxed execution at scale: ephemeral dev environments, VM or container fleets, macOS build infrastructure. Background in developer productivity measurement (DORA, SPACE, DX Core 4) and in turning metrics into decisions without turning them into targets. Shipped to mobile apps or other environments with slow, expensive feedback loops. Experience in digital health, wearables, MedTech, or other privacy-sensitive or regulated products. Contributions to open-source AI projects, or a portfolio of projects built on the latest agent capabilities. Mentored engineers or led an engineering community of practice. Benefits At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Ōura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $198,050 - $233,000 Region 2 $180,200 - $212,000 Region 3 $169,150 - $199,000 A recruiter can determine your Region based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

System architecture
Distributed systems
Observability and reliability
Backend software engineering
Technical leadership
Agentic workflows
CI/CD and test automation
Direct Apply
Posted 12 days ago
Ōura

Senior Business Systems Engineer

Ōura•Anywhere•Full-time
View Job
Compensation$147K - 203K a year

You would build and maintain NetSuite solutions, develop integrations, and translate business needs into reliable technical solutions while overseeing platform configurations. | The role requires at least four years of NetSuite development or administration, SuiteScript and integration proficiency, Agile experience, and familiarity with AI-assisted development tools. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Senior Business Systems Engineer to join our growing Business Systems team, with a specific mandate to raise the bar on quality and scalability of the custom solutions within our NetSuite environment. This is a hands-on development position for someone who understands enterprise systems and cares as much about why a solution works as whether it ships. Oura’s NetSuite environment is advanced and evolves fast — we deploy frequently across a wide integration surface (Workato, Subscription Billing, 3PL partners, Payment Processors, Enterprise Service APIs, etc.) — and we need someone who instinctively looks for the systemic fix, not just the fastest one. You will partner closely with our internal Business Analysts within Finance and Supply Chain to deliver solutions that enable new core business capabilities. What You Will Do: Define, document, and execute NetSuite development tasks in an agile team process managed in Atlassian Jira. Deliver first-class SuiteScript code and designs that adhere to software development industry best practices, with a bias toward root-cause fixes over narrow, symptom-level patches. Design and implement unit, integration, and regression test coverage for critical customizations and integrations as a standard part of delivery, and help establish a team-wide Definition of Done that includes test coverage. Use AI-assisted and agentic development tools to accelerate SuiteScript, integration, and test development, applying design-first practices (specs, architecture docs, and constraints) so AI-generated code is consistent, reviewable, and maintainable. Help define team standards for when and how AI-assisted changes ship, including the change-management evidence required for SOX/ITGC controls. Contribute reusable context (architecture decision records, coding standards, and integration documentation) that makes both engineers and AI tools more effective across the NetSuite codebase. Partner with our NetSuite Administrator to audit and govern platform configuration — roles, permissions, workflows, and bundle usage — ensuring changes are documented, reversible, and don't accumulate as untracked technical debt. Assist in the development, architecture, and support of scalable integrations between NetSuite and other business systems. Collaborate with NetSuite business users across Supply Chain & Logistics, Financial Systems, and Member Experience to translate requirements into durable solutions. This is a remote role based in the US. What you'll bring 4+ years NetSuite development and/or administration experience. Experience working in an Agile methodology and task management system. Hands-on experience across NetSuite script types (User Event, Client, Map/Reduce, Suitelet, RESTlet, etc.). Experience writing automated tests in any language or framework. Hands-on experience using AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) in day-to-day development, with sound judgment about when to trust, verify, or reject AI output. Understanding of core business processes and best practices (Order to Cash, Procure to Pay, etc.) and basic accounting principles. Extensive integration experience (iPaaS, API, or direct point-to-point) with a solid understanding of system authentication methods. Comfort working within NetSuite's configuration/admin layer (roles, permissions, saved searches) well enough to partner effectively with a dedicated Administrator. Attention to detail, strong analytical mindset, and excellent communication and collaboration skills — including the judgment to push back on scope or timeline when a proposed fix won't hold up. Benefits At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Ōura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $172,000 - $203,000 Region 2 $158,000 - $187,000 Region 3 $147,000 - $174,000 A recruiter can determine your Region based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

NetSuite
SuiteScript
Integration development
iPaaS
API development
Agile methodology
Unit and integration testing
Direct Apply
Posted 14 days ago
Ōura

Senior Manager, Customer Success

Ōura•Anywhere•Full-time
View Job
Compensation$139K - 200K a year

Lead and scale a customer success team while improving retention, expansion, renewals, lifecycle processes, and customer insights. | Requires 8+ years in customer success, account management, or client services, 4+ years of team leadership, and familiarity with research or clinical settings and privacy frameworks. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are seeking an experienced, strategic, and results-driven Sr. Manager, Customer Success to lead and scale a high-performing team of Customer Success Managers (CSMs). In this role, you will be responsible for driving customer retention, expansion, operational excellence, and lifetime value across our customer base.You will combine strategic vision with hands-on leadership—coaching your team, building scalable Customer Success processes, and acting as an executive sponsor for key client relationships. What You Will Do: Lead, mentor, and scale a team of senior Customer Success Managers, fostering a culture of accountability, empathy, and continuous improvement with clear performance goals, KPIs, and professional development plans for direct reports. Guide your team in navigating complex customer environments—including clinical data collection, participant deployment logistics, data privacy and consent considerations (GDPR/HIPAA), and stakeholder workflows across all priority sectors including; academic research, pharma, biotech, healthcare and sports sectors. Partner closely with Sales, Enterprise Support, Product, RevOperations, and Marketing to ensure a seamless post-sale customer lifecycle and advocate for customer/market needs Define and optimize the end-to-end customer journey, including onboarding, adoption, health scoring, renewals, and expansion strategies. Establish repeatable playbooks to ensure ongoing a Implement data-driven processes to proactively monitor account health, churn risks and mitigation strategies. Serve as an executive sponsor for high-value strategic accounts, managing escalations and leading critical business reviews (QBRs/EBRs). Act as the Voice of the Customer (VoC) internally, sharing insights and product feedback with Product, Engineering, and Marketing teams. Collaborate with Product Management to advocate for roadmap updates that drive feature adoption and customer satisfaction. We have offices in San Francisco, San Diego and Los Angeles for those who prefer hybrid or office settings. Ōura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations. What you'll bring 8+ years of experience in Customer Success, Account Management, or Client Services within B2B SaaS, health-tech, life sciences, or hardware environments Minimum 4+ years directly leading teams in complex, cross-functional environments, with the ability to balance strategic direction, day-to-day execution, and talent development. Strong familiarity with research, clinical, academic, or life sciences environments, including data handling, participant workflows, and regulatory/privacy frameworks (HIPAA/GDPR) Demonstrated success driving customer retention, account growth, renewals, and operational efficiency in high-touch, consultative B2B relationships Proven ability to motivate, lead, and coach a team through growth and change while establishing scalable operational frameworks Excellent cross-functional collaboration and communication skills, with the ability to articulate complex health and technology topics clearly to internal and external executive stakeholders Strong analytical and problem-solving skills, with a data-informed approach to account health, capacity planning, and portfolio management A builder mindset: comfortable with ambiguity, able to move between strategy and hands‑on execution, and motivated by creating scalable systems that outlast any single program or partnership. If you are excited about building and scaling the operational backbone of Oura’s enterprise support experience — and you thrive at the intersection of people, process, and systems — we’d love to hear from you. Benefits At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Ōura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $170,000 - $200,000 Region 2 $154,700 - $182,000 Region 3 $139,400 - $164,000 A recruiter can determine your Region based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Customer success leadership
Customer retention and expansion
Team coaching and development
Executive stakeholder management
Voice of the customer
Data-driven operations
Research workflows and privacy
Direct Apply
Posted 18 days ago
Ōura

Senior MLOps Engineer

Ōura•Anywhere•Full-time
View Job
Compensation$150K - 200K a year

Lead the design and evolution of scalable machine learning platforms and workflows, improving model lifecycle practices, governance, and infrastructure automation in collaboration with data science and engineering teams. | Requires at least five years in MLOps, machine learning engineering, or a related field, with hands-on AWS experience and proficiency in ML lifecycle management, workflow orchestration, and CI/CD. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Senior MLOps Engineer to join our Data Engineering & Analytics team. In this role, your primary focus will be leading the design and evolution of the platforms, workflows, and governance practices that enable machine learning teams to develop, train, deploy, and operate ML systems reliably at scale. You will work across multiple data science teams and business domains, shaping a strong development environment, driving model lifecycle improvements, and helping set the standards that keep our ML systems scalable, maintainable, and well governed. The role sits within a broader shared cloud and data platform ecosystem, so you will also collaborate with adjacent platform teams and contribute to practical infrastructure, deployment, and access patterns that help DS teams move faster. This is a remote role in the US. What you will do: Primary Focus – MLOps Platform and ML Enablement Lead the development and improvement of the environment, platform capabilities, and operational foundations that support machine learning workflows across Oura. Drive the design and unification of workflows and tooling that support reliable training, orchestration, and deployment of ML systems. Partner with data scientists and engineers to improve the end-to-end ML lifecycle, from experimentation and training through deployment and governance, while making production ML systems easier to manage and maintain. Define and evolve model governance practices, including reproducibility, lineage, access controls, and operational standards. Support and help standardize ML tooling and workflows such as experiment tracking, model packaging, and promotion processes, with MLflow or similar tooling as a key part of the stack. Collaborate with teams across multiple business domains to onboard new use cases, prioritize platform improvements, and raise the maturity of shared ML capabilities. Identify and resolve reliability, scalability, and cost-efficiency issues in ML infrastructure running in the cloud. Drive standards, automation, infrastructure-as-code, CI/CD, and documentation that make ML development easier and more consistent across multiple DS teams. Cross-functional Growth Areas Improve infrastructure automation, CI/CD, and observability for ML workflows and supporting platform components. Contribute to workflow orchestration and platform integrations that support model training and batch inference at scale. Partner with data engineering and platform teams to align ML systems with broader data platform and governance practices. Help shape best practices for how teams build, ship, and maintain production ML systems across Oura. We would love to have you on our team if you have 5+ years of experience in MLOps, machine learning engineering, platform engineering, data engineering, or a closely related field. Hands-on experience running production workloads in AWS and a strong understanding of cloud infrastructure concepts. Strong understanding of the machine learning lifecycle, including training workflows, deployment patterns across ML systems, monitoring, and ongoing model maintenance. Familiarity with data science ways of working and the tooling that supports experimentation and model operations, such as MLflow. Familiarity with workflow orchestration, infrastructure-as-code, and CI/CD practices for ML or data platforms. Familiarity with secure access patterns, governance controls, and shared cloud or data platform services that support ML work at scale. Experience building or supporting production-grade ML workflows with a focus on reliability, reproducibility, and maintainability. Proven ability to drive standards and improvements across multiple teams and business domains. Strong communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders. Comfort operating in a distributed team with a high degree of ownership and autonomy. What makes you stand out Experience supporting multiple data science teams through shared MLOps platforms or tooling. Prior experience with Databricks. Experience with governance and operational controls for ML systems at scale. Experience driving cross-team tooling or workflow standardization in ML or data platforms. Experience working in a high-growth environment with multiple stakeholders and evolving ML platform needs. Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $172,550 - $203,000 Region 2 $158,950 - $187,000 Region 3 $147,900 - $174,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI) Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Machine learning operations
AWS cloud infrastructure
MLflow and model lifecycle management
CI/CD and workflow orchestration
Infrastructure as code
Data engineering and model governance
Python automation and observability
Direct Apply
Posted 25 days ago
ŌURA

Staff Strategic Sourcing Manager - Logistics

ŌURA•Anywhere•Full-time
View Job
Compensation$180K - 210K a year

Own logistics category sourcing and negotiations, deliver savings, track supplier and spend performance, and strengthen supplier governance and sourcing processes. | Requires 8–10+ years in sourcing, procurement, category management, or supply chain, including logistics-related sourcing, negotiations, analytics, and global trade compliance knowledge. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Staff Strategic Sourcing Manager, Logistics to own sourcing strategy, supplier management, and commercial execution across key logistics spend categories that materially impact Oura’s cost of goods sold, with an initial focus on logistics, warehousing, freight, returns, and related business operations spend. This is a high-impact individual contributor role within the Sourcing team. The person in this role will bring strategic sourcing discipline, strong commercial judgment, and cross-functional influence to drive measurable savings and create long-term supplier strategies. This role works closely with Logistics, Finance, Operations, Program Management, and external supplier partners to ensure that Oura’s logistics sourcing decisions support service levels, scalability, and total landed cost objectives. Key Responsibilities • Own sourcing strategy and commercial execution across logistics, warehousing, freight, returns, and related categories • Lead RFQ, RFP, and competitive bid processes, including supplier selection, pricing negotiations, SLA alignment, contract terms, and multi-year commercial agreements • Deliver measurable cost reductions across freight, 3PLs, and returns providers through supplier benchmarking, cost modeling, and vendor negotiations • Build and maintain dashboards, cost models, and reporting workstreams that track spend, savings, supplier performance, and key cost drivers across the portfolio • Establish KPIs and supplier scorecards covering cost, service, quality, on-time performance, and responsiveness, and lead regular business reviews to drive accountability • Partner with Logistics, Finance, Operations, and Program teams to align sourcing decisions with service requirements, launch timelines, forecast changes, and business priorities • Strengthen supplier governance and contract management to improve decision-making and operational execution and build long-term strategic partnerships • Standardize sourcing processes, commercial documentation, and supplier management practices to improve scalability Qualifications Required: • Bachelor’s degree in Supply Chain, Business, Engineering, Operations, or a related field • 8-10+ years of experience in strategic sourcing, procurement, category management, or supply chain, with meaningful ownership of indirect spend categories • Proven track record in supplier negotiations, RFQ/RFP management, and contracting • Excellent analytical, financial modeling, and project management skills with the ability to develop tools and dashboards for reporting workstreams • Excellent communication and collaboration skills, with the ability to influence cross-functional stakeholders without formal authority • Experience sourcing logistics, freight, warehousing, 3PL, returns, or related operational services • Mastery and knowledge of global trade compliance with the ability to integrate cost tradeoffs into a cohesive sourcing strategy Preferred • Experience operating in a fast-paced, high-growth environment with evolving processes and shifting priorities • Experience in consumer electronics, medical device, consumer product, or similarly complex physical product environments • Familiarity with contract manufacturing and global supply chain networks including knowledge of tariffs, regulatory requirements, Incoterms, and Freight Forwarding • Experience managing suppliers across North America, Europe, and Asia • Knowledge of procurement, ERP, and supply chain systems What You’ll Bring • A strategic mindset with the ability to balance cost, quality, and speed • Comfort navigating ambiguity and creating structure in areas that do not yet have mature ownership or standardized processes • Passion for building scalable sourcing systems and supplier partnerships that enable world-class manufacturing performance • Strong judgment in balancing short-term business needs with long-term supplier strategy • A collaborative, team-first approach and the ability to lead through influence Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What We Offer • Competitive salary • Health, dental, vision insurance, and mental health resources • An Oura Ring of your own during your tenure • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off *prorated • Paid sick leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. • Region 1 $198,050- $230,000 • Region 2 $180,000- $210,000 • Region 3 $169,150- $190,000 A recruiter can determine your Region based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: • Our jobs are listed only on the ŌURA Careers page and trusted job boards. • We will never ask for personal information like ID or payment for equipment upfront. • Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Supplier performance and risk management
Inventory and supply chain planning
Power BI and KPI analytics
Cost reduction and process improvement
Cross-functional stakeholder influence
Verified Source
Posted about 1 month ago
ŌURA

Staff Strategic Sourcing Manager - Logistics

ŌURA•Anywhere•Full-time
View Job
Compensation$169K - 230K a year

Develop logistics sourcing strategies, lead competitive bids and supplier negotiations, and manage cost, service, and supplier-performance outcomes across logistics categories. | Requires 8–10+ years in sourcing or supply chain, proven negotiations and RFQ/RFP and contracting experience, logistics category exposure, analytical skills, and global trade compliance knowledge. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Staff Strategic Sourcing Manager, Logistics to own sourcing strategy, supplier management, and commercial execution across key logistics spend categories that materially impact Oura’s cost of goods sold, with an initial focus on logistics, warehousing, freight, returns, and related business operations spend. This is a high-impact individual contributor role within the Sourcing team. The person in this role will bring strategic sourcing discipline, strong commercial judgment, and cross-functional influence to drive measurable savings and create long-term supplier strategies. This role works closely with Logistics, Finance, Operations, Program Management, and external supplier partners to ensure that Oura’s logistics sourcing decisions support service levels, scalability, and total landed cost objectives. Key Responsibilities • Own sourcing strategy and commercial execution across logistics, warehousing, freight, returns, and related categories • Lead RFQ, RFP, and competitive bid processes, including supplier selection, pricing negotiations, SLA alignment, contract terms, and multi-year commercial agreements • Deliver measurable cost reductions across freight, 3PLs, and returns providers through supplier benchmarking, cost modeling, and vendor negotiations • Build and maintain dashboards, cost models, and reporting workstreams that track spend, savings, supplier performance, and key cost drivers across the portfolio • Establish KPIs and supplier scorecards covering cost, service, quality, on-time performance, and responsiveness, and lead regular business reviews to drive accountability • Partner with Logistics, Finance, Operations, and Program teams to align sourcing decisions with service requirements, launch timelines, forecast changes, and business priorities • Strengthen supplier governance and contract management to improve decision-making and operational execution and build long-term strategic partnerships • Standardize sourcing processes, commercial documentation, and supplier management practices to improve scalability Qualifications Required: • Bachelor’s degree in Supply Chain, Business, Engineering, Operations, or a related field • 8-10+ years of experience in strategic sourcing, procurement, category management, or supply chain, with meaningful ownership of indirect spend categories • Proven track record in supplier negotiations, RFQ/RFP management, and contracting • Excellent analytical, financial modeling, and project management skills with the ability to develop tools and dashboards for reporting workstreams • Excellent communication and collaboration skills, with the ability to influence cross-functional stakeholders without formal authority • Experience sourcing logistics, freight, warehousing, 3PL, returns, or related operational services • Mastery and knowledge of global trade compliance with the ability to integrate cost tradeoffs into a cohesive sourcing strategy Preferred • Experience operating in a fast-paced, high-growth environment with evolving processes and shifting priorities • Experience in consumer electronics, medical device, consumer product, or similarly complex physical product environments • Familiarity with contract manufacturing and global supply chain networks including knowledge of tariffs, regulatory requirements, Incoterms, and Freight Forwarding • Experience managing suppliers across North America, Europe, and Asia • Knowledge of procurement, ERP, and supply chain systems What You’ll Bring • A strategic mindset with the ability to balance cost, quality, and speed • Comfort navigating ambiguity and creating structure in areas that do not yet have mature ownership or standardized processes • Passion for building scalable sourcing systems and supplier partnerships that enable world-class manufacturing performance • Strong judgment in balancing short-term business needs with long-term supplier strategy • A collaborative, team-first approach and the ability to lead through influence Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What We Offer • Competitive salary • Health, dental, vision insurance, and mental health resources • An Oura Ring of your own during your tenure • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off *prorated • Paid sick leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. • Region 1 $198,050- $230,000 • Region 2 $180,000- $210,000 • Region 3 $169,150- $190,000 A recruiter can determine your Region based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: • Our jobs are listed only on the ŌURA Careers page and trusted job boards. • We will never ask for personal information like ID or payment for equipment upfront. • Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Supplier management and performance
Cost reduction and negotiation
Logistics and returns optimization
Power BI and KPI analytics
Cross-functional leadership
Verified Source
Posted about 1 month ago
Ōura

Senior Android Engineer

Ōura•Anywhere•Full-time
View Job
Compensation$70K - 120K a year

Design, build, and maintain Android app features collaborating with cross-functional teams and owning features through their lifecycle. | At least five years of professional Android app experience with Kotlin proficiency, modern architectures, testing, mentoring, and Agile teamwork. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. Our engineering organization consists of many talented Android and iOS app developers distributed across the EU and US. All app developers collaborate closely on each platform, regardless of location or specific feature squad. For day-to-day feature work, our engineers are organized into smaller cross-functional feature squads or teams. Our squads have a great deal of autonomy and are responsible for the development and architecture of their features. Squads take full ownership of their code and handle everything from concepting, design and implementation to release, maintenance and bug fixes. We are looking for Senior Android Engineers (minimum 5 years of experience) to join one of our app development teams. There are several roles available covering different feature areas, such as activity and movement, women’s health, or new member onboarding. This is a remote US position with a preference for candidates based in the US-Pacific timezone. We have offices in San Francisco and San Diego for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations. What you will do: Design, build, and maintain high quality code for projects on the team’s roadmap Push projects forward by closely aligning with PMs and Designers Collaborate with other teams such as backend, firmware, data science, research, science, or QA to deliver complex mobile app features Work with Android colleagues across the US and EU, to improve the health of the Android codebase Contribute to technical discussions, code reviews, and platform level improvements Requirements We would love to have you on our team if you have: Minimum 5+ years of professional development experience shipping Android apps Proficiency in Kotlin programming and modern Android app architectures (MVVM, MVI, etc.), RxJava and/or Coroutines/Flow, Jetpack Compose, and common third-party libraries Experience with collaborative development on complex shared codebases with proficiency in git, branching, and standard code review workflows Focus on quality through unit tests and manual testing Strong computer science fundamentals and design patterns Ability to take ownership of projects, design technical solutions, drive implementation, and deliver results with limited guidance Ability to mentor other engineers and increase developer productivity across teams Experience with Agile or Scrum processes We also appreciate if you have: 7+ years of professional development experience shipping consumer Android apps or enterprise apps and SDKs Previous experience in tech lead or team lead roles Experience with any of the following: Dagger, Realm, Sqlite, JNI, PyTorch, TypeScript, Kotlin Multiplatform, BLE, SDK development Experience with functional programming Experience with systems architecture and performance optimization Experience working asynchronously across countries and time zones Experience working with firmware teams on projects involving hardware Experience with app release management and CI/CD Experience developing software related to health, wellness, fitness, women’s health, or wearable products Special bonus points if you have experience with ML algorithms, encryption, data privacy or familiarity with C++ Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits! What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Amazing culture of collaborative and passionate coworkers Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $162,000- $203,000 Region 2 $150,000- $187,000 Region 3 $139,000- $174,000 A recruiter can determine your zones/tiers based on your US location. Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Android Development
Kotlin
MVVM
MVI
RxJava
Coroutines
Flow
Jetpack Compose
Git
Unit Testing
Manual Testing
Software Architecture
Code Review
Agile
Mentoring
CI/CD
Direct Apply
Posted about 1 month ago
Ōura

Research Project Manager

Ōura•Anywhere•Full-time
View Job
Compensation$60K - 90K a year

Manage portfolio of research studies from feasibility to closeout ensuring quality and compliance. | 3+ years managing human or clinical research with project management and regulatory training. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. Job description We are looking for a Research Project Manager to join Oura’s Research Operations team, supporting strategic partnership projects generating real-world evidence of Oura’s impact and utility across health domains and populations. This role will own multiple outcomes-focused research projects and coordinate closely with Clinical Outcomes, Health Science, Data Science, Engineering, Product, Commercial, Legal, Regulatory, and external partners.We have offices in San Francisco, San Diego and Los Angeles for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations. What You Will Do: Own a portfolio of commercial, academic, and member-based research studies, from feasibility and scoping through partner coordination, launch, data collection, analysis readiness, reporting, and closeout. Build and maintain strong relationships with strategic collaborators in academic, healthcare, CRO, and commercial organizations. Establish repeatable processes, workflows, and documentation to enable high-quality research at industry speed and scale in a highly dynamic environment. Work with teams of experts to translate research questions into clear study plans, operational requirements, documented decisions, milestones, reporting, and evidence deliverables. Coordinate budgets, contracts, partner responsibilities, data-transfer expectations, privacy and consent requirements, timelines, and issue resolution. Monitor study progress, surface risks early, and communicate tradeoffs clearly to internal and external stakeholders. Support evidence dissemination through reports, publications, abstracts, partner deliverables, clinical education, or commercial and regulatory materials as appropriate. This is a remote US role with a slight preference for candidates based on the East Coast. What you'll bring 3+ years of experience managing human research, clinical research, health outcomes, real-world evidence, healthcare programs, or equivalent partner research programs. Experience independently managing external academic, commercial, clinical, CRO, and/or healthcare partnerships. Experience taking research or outcomes projects from feasibility and planning through execution, reporting, and closeout. Strong project-management, documentation, risk-management, and cross-functional communication skills. Familiarity with research data flows, participant privacy and consent, data-quality review, and tools such as spreadsheets, project trackers, survey platforms, EHRs, EDC, CTMS, eTMF, or comparable systems. Human-subjects research and GCP/CITI training, or willingness to complete required training. Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Project management
Clinical research
Data analysis
Direct Apply
Posted about 1 month ago
Ōura

Technical Lead Manager, Content Management Systems

Ōura•Anywhere•Full-time
View Job
Compensation$85K - 130K a year

Lead an engineering team to build and evolve a content management system, define technical direction, drive architecture decisions, and foster team culture through coaching and collaboration. | 8+ years engineering experience with content management systems and cloud environments, leadership experience, full-stack technical proficiency, and cross-functional alignment ability. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. Oura is looking for a Technical Lead Manager to lead a new engineering team responsible for building and evolving a content management system used by multiple business teams and capable of publishing to multiple digital mediums across Oura. This team will be organizationally aligned to the Commerce Mission, with an initial focus on supporting our consumer website, ouraring.com; our blog, The Pulse; and our business website, organizations.ouraring.com.This role is a strong fit for an engineering leader who is comfortable operating across the technical stack, can guide architecture and delivery, and can build a healthy, high-performing team. The right candidate will bring practical experience with content management systems, solid technical judgment in cloud-based environments, and the ability to partner effectively with engineering, product, design, marketing, and other business stakeholders. What You Will Do: Lead a new engineering team focused on content management capabilities that serve multiple business teams across Oura. Define the technical direction for a CMS platform that supports publishing to multiple web properties and channels. Partner closely with cross-functional stakeholders to understand content workflows, publishing needs, governance requirements, and long-term platform opportunities. Drive architecture and implementation decisions across front-end and back-end systems, with an emphasis on scalability, maintainability, reliability, and ease of use. Establish strong engineering practices for system design, delivery, observability, quality, and operational excellence. Coach engineers through technical design, execution, and continued iteration while setting a high bar for collaboration and accountability. Contribute directly to technical problem solving, design reviews, and key implementation decisions as needed. Help the team balance short-term delivery for prioritized surfaces with longer-term platform investment. Build strong working relationships with teams across Commerce and adjacent business and technical organizations. This is a remote role based in the US. What you'll bring: 8+ years of engineering experience Experience leading engineering teams, including technical direction, delivery planning, and people management. Experience working with content management systems, including platform selection, implementation, integration, customization, or evolution in a multi-team environment. Strong technical proficiency across the stack, with the ability to work effectively in both front-end and back-end codebases. Experience designing and operating systems on a modern cloud platform such as AWS, Azure, or GCP. Strong software engineering fundamentals, including system design, APIs, integrations, data flows, security considerations, and operational reliability. Excellent written and verbal communication skills, with the ability to translate between technical and non-technical audiences. Demonstrated ability to work cross-functionally and align multiple stakeholders around platform direction, tradeoffs, and execution plans. Comfort operating in an ambiguous environment where the team, platform boundaries, and roadmap are still being shaped. Nice to have: Experience building or supporting multi-site, multi-channel, or headless CMS architectures. Experience partnering with marketing, content, digital, or web teams on publishing workflows and content operations. Experience in e-commerce, growth, or customer-facing web platforms. Familiarity with modern web architecture, experimentation, personalization, SEO, and content performance considerations. Benefits At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Ōura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $198,050.00 - $233,000.00 Region 2 $180,200.00 - $212,000.00 Region 3 $169,150.00 - $199,000.00 A recruiter can determine your Region based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Content management systems
Engineering leadership
Cloud computing
System architecture
Software engineering
Team management
AWS
Azure
GCP
API design
Cross-functional collaboration
Scalability
Reliability
Technical strategy
Mentorship
Product development
Direct Apply
Posted about 2 months ago
Ōura

Senior Consumer Insights Manager (Contract)

Ōura•Anywhere•Contract
View Job
Compensation$70K - 120K a year

Lead consumer research studies supporting product development and innovation, collaborating cross-functionally to translate insights into strategies. | At least 5 years in consumer insights or market research with 2 years supporting software products, proficient in qualitative and quantitative methods, strong communication skills. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Senior Consumer Insights Manager. As part of the Insights and Planning team, you’ll play a critical, hands-on role in delivering robust consumer insights to support Ōura’s product development and innovation pipeline. You will work cross-functionally to translate consumer needs into actionable product insights and strategies. You will have end-to-end accountability for planning and implementing custom strategic market research and must proficiently draw from a variety of information sources and internal/external resources to develop insights that provide a competitive advantage for Ōura. You will collaborate closely with your Insights and Planning team, as well as third-party vendors to oversee the execution of research that provokes action. Success requires an individual to think strategically, connecting the dots of the bigger picture, as well as being comfortable in the details of key deliverables. You must be self-motivated, comfortable working in a global, fast-paced, sometimes ambiguous environment. What you will do: Lead end-to-end studies using mixed methods: from secondary research for competitive intelligence and early-stage exploratory qualitative research to quantitative methods (e.g., concept testing, segmentation, MaxDiff, pricing) Flex your approach and methodologies as needed to suit timelines, risk levels, and project needs, ensuring rigor in all research outputs Own the ongoing monitoring and dissemination of customer sentiment via continuous feedback mechanisms, partnering with teams to address the highest priority questions and highlight issues and opportunities Serve as a dedicated insights partner to product teams throughout the product lifecycle, including: Identifying actionable segmentation and persona development Assessing competitor offerings to identify differentiators, gaps, and innovation opportunities Supporting innovation and ideation with research to optimize product and features and maximize success probability Evaluating post-launch member experience and behavioral data from a holistic member perspective Present research findings to cross-functional stakeholders in clear, concise, and impactful narratives, distilling relevant information into strategic implications that answer the critical question: “So what, and what should we do about it?” Become the insights expert for your teams, developing a deep understanding of your domain and connecting the work to audience needs and business outcomes Collaborate with Marketing, Strategy, Product, and User Research to both share & gain insights and connect signals across teams Leverage AI tools to improve research design, accelerate synthesis, uncover hidden patterns, and craft compelling narratives that directly influence business outcomes This is a remote US role with a strong preference for candidates based in the Eastern Time Zone Requirements We would love to consider you for this role if you have: 5 years of experience in consumer insights or market research, with at least 2 years specifically supporting a software product or platform at a technology company Hands-on experience in both qualitative and quantitative research methodologies, comfort both conducting research in-house and utilizing vendor partners Prior experience in consumer insights, market research or user research; sufficient experience and confidence to design and lead a research learning plan to support a functional area with light-touch guidance Team player, self driven, strong communicator - With a distributed team it is important to be able to keep things under control without someone overseeing the day to day performance. Particularly important is an ability to present complex insights in a clear, engaging, and impactful manner to both technical and non-technical stakeholders Nice to have: Product analytics experience (Amplitude, Tableau) and design tools, like Figma Familiarity with the wellness and wearable technology industry Experience working in health and/or technology and specifically with products that touch both hardware and software Experience working with international groups and distributed teams Benefits At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary Health, dental, vision insurance, and mental health resources An Ōura Ring of your own during your tenure 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off *prorated Paid sick leave Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $172,550 - $203,000 Region 2 $158,950 - $187,000 Region 3 $147,900 - $174,000 A recruiter can determine your Region based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Consumer insights
Market research
Qualitative research
Quantitative research
Product development
Strategic planning
Direct Apply
Posted 2 months ago
Ōura

Senior Software Test Engineer

Ōura•San Francisco, California•Full-time
View Job
Compensation$70K - 120K a year

Plan and execute end-to-end tests for mobile apps and cloud services to ensure quality. | 8+ years in QA and test automation with Python and mobile/API testing frameworks. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are seeking a highly skilled Senior Software Test Engineer to join our team. In this role, you will be responsible for planning, implementing, and executing tests for end to end features, data flows and algorithms the power core Oura experiences across mobile apps (iOS & Android) and cloud services. You will play a key role in ensuring product quality by driving test automation efforts, reporting issues and bugs, and collaborating closely with developers to debug and resolve complex issues. You will also own and refine testing capabilities, processes, and methodologies, contributing to continuous improvements in our test capabilities and work closely with cross-functional teams across the US and Finland to deliver high-quality products. What you will do: Test Strategy and Planning Develop comprehensive test strategies and plans for end to end features including mobile applications, backend services and data/algorithmic solutions. Define testing objectives, scope, and success criteria for each test phase ensuring coverage for complex user scenarios (e.g., onboarding, sleep and readiness insights, activity tracking, notifications, subscription flows). Collaborate with Product, Science, and Firmware teams to understand feature requirements, data/algorithm behavior, and any regulatory or privacy considerations. Test Execution and Reporting Execute manual and automated tests, analyze test results, and report defects, issues, and bugs in a clear, concise manner. Validate data flow and algorithm accuracy, ensuring inputs from the ring and backend translate correctly to user‑facing insights in the app. Perform regression, integration, and exploratory testing on new features, experiments, and releases across platforms.Use and Implement big data monitoring against acceptance criteria. Visualize data and metrics (coverage, defect trends, pass rates) to communicate test coverage and quality status to stakeholders. Automation and Continuous Integration Implement, maintain, and enhance test automation frameworks for mobile and API testing using for e.g., Pytest, Appium. Integrate automated testing in CI/CD pipelines (e.g., GitHub Actions, Gitlab CI, Jenkins) to support continuous testing & fast feedback. Ensure regression suites for ring and app experiences are stable, reliable, and provide high‑value coverage for core health and engagement features. Contribute to test data management and environment setup, using emulators, simulators, and test rings where applicable. Collaboration and Debugging Work closely with developers, product managers, and other stakeholders to debug issues and ensure timely resolutions. Participate in planning, design, and review discussions to bring a quality perspective early in the development lifecycle. Advocate for best practices in QA and continuously improve testing methods, processes, and tools. Quality Assurance Ownership Take ownership of product quality, driving testing initiatives that ensure high reliability and performance. Champion quality standards, ensuring all teams adhere to best practices and processes. Maintain clear, up‑to‑date test documentation (test plans, test cases, automation coverage, known issues) for your feature areas. Process Improvement Evaluate and introduce new tools and methodologies for efficient, scalable, and robust testing. Provide mentorship and guidance to junior test team members. Advanced Testing & Technology Exploration Explore the use of AI-driven testing approaches and tools, especially in the context of LLMs. Conduct performance testing to verify that products meet performance benchmarks. This is a Hybrid role out of our San Francisco office. What you'll bring Extensive QA and Test Automation Experience - Minimum 8+ years of Proven track record of designing, building, and executing automated tests for complex applications. End-to-End Testing Experience Experience testing complex, multi-component systems (e.g., embedded software combined with mobile applications & cloud-based applications). Domain Experience: Experience testing health, wellness, wearable, or data‑driven applications, hardware in lab environments and validating end‑to‑end user experiences. Familiarity with testing algorithms and time‑series or sensor‑driven features is a strong plus. Experience testing embedded firmware and Bluetooth‑enabled devices (e.g., device‑to‑mobile connectivity, syncing, and reliability) is a plus Proven experience validating wireless communication technologies. Analyzing and debugging wireless communication logs and traces to identify root causes of failures, performance issues, and edge‑case behaviors is a plus. Automation Frameworks & ToolsHands-on experience with frameworks such as Pytest, Appium, Playwright (or similar). Programming/Scripting SkillsProficiency in Python is required for test automation and tooling CI/CD ExpertiseFamiliarity with CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, and the best practices for continuous testing. Analytical and Troubleshooting SkillsAbility to identify root causes of complex issues quickly using logs, metrics, and data, and drive solutions with cross‑functional teams. Communication & CollaborationStrong interpersonal skills with the ability to work cross-functionally with developers, product teams, and other stakeholders to ensure shared understanding of requirements and quality goals. Experience with LLMs and AI-driven dev/test tools (e.g., GitHub Copilot, Claude Code, Cursor) Benefits At Ōura, we care about you and your well-being. Everyone here at Ōura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Ōura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Ōura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 (San Francisco, CA): 172,550 - $203,000 A recruiter can determine your Region based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Test automation
Python
Pytest
Appium
Direct Apply
Posted 2 months ago

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