Ōura

This role involves developing and implementing manufacturing quality systems, collaborating with suppliers and design teams, and ensuring product quality in a high-volume supply chain. | Requires 7+ years in manufacturing quality or process engineering, experience with manufacturing processes like CNC, injection molding, surface treatments, and familiarity with quality tools such as FMEA, SPC, and LEAN principles. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Senior Manufacturing Quality Engineer to join our Supply Chain team in San Francisco, California. In this role, you are located at the crossroads of Oura Manufacturing, R&D, and Supply Chain. You will work alongside our design teams and process engineers, facilitating the development and eventual ramp of NPI programs, supporting the mission critical goal of developing high quality components and assemblies which are both manufacturable and scalable. Job requirements include setting up quality systems at suppliers to ensure good data is collected and analyzed for program critical decision making as well as creating long term strategies to help continuously improve the Oura Supply Chain. You will plan, develop and implement measurement methods, control plans, and other supply quality engineering processes to help ensure the part and product quality - all the way from concept phase through high volume mass production in a complex, global scale supply chain. You will be a liaison between the suppliers and designers, championing a culture of quality on behalf of Oura and our customers. You'll collaborate closely with our operations team and program managers to plan and execute each NPI build, while also shaping and refining both the process and the product. A strong background in manufacturing processes and design for manufacturing (DFM) is essential for success in this role. What you will do: Support New Product Introduction (NPI) through development builds, ramp-up, mass production, and steady state expansion efforts Collaborate with cross-functional teams, including manufacturing, design, and operations, to drive Oura's quality initiatives Develop and implement scalable manufacturing processes, quality systems, and yield improvement strategies Lead build readiness reviews, focusing on quality deliverables such as equipment readiness, process qualification, and post-build quality data analysis to facilitate component design and process improvements Identify and effectively communicate design and process risks, using data-driven approaches to facilitate discussions and improvements across Oura teams and suppliers Analyze and evaluate data to establish appropriate component spec limits including cosmetic, dimensional, functional/reliability as well as establish process controls limits Scale up suppliers and processes to meet production goals, including yield targets, line capacity (UPH), process capability (CPK), and other equipment and headcount requirements Conduct supplier audits and drive continuous improvement initiatives to enhance supplier performance This is a US Hybrid role, candidates must be based in the San Francisco Bay Area and able to come into the office 3 days per week. Requirements We would love to have you on our team if you have: 7+ years of experience working in a Supplier Manufacturing, Manufacturing Quality Engineer, or Process Engineer role. Ideally seeking someone with strong mechanical process development and design understanding Experience working with final assembly factories and mechanical enclosures and/or electronics suppliers Experience in supplier quality engineering in high volume hand held / wearable and/or consumer products with high cosmetic standards Experience qualifying and auditing manufacturing processes including CNC and lathe fabrication, injection molding, and coatings/surface treatments (anodization, PVD, and soft touch) Understanding of quality principles and tools such as GRR, SPC, FA/CA, 8D, FMEA, and DOEs. Understanding of manufacturing principles and tools such as DFM, SOP, GD&T, Six Sigma, and LEAN manufacturing principles Self-driven and eager problem solver who thrives in demanding quick-paced environments Highly organized with the ability to clearly and succinctly communicate complex concepts through presentations and written communication, such as slide decks and email Able to set up systems to capture reliable and meaningful data to help drive critical process improvements and enhance product/component design. Willingness to travel to domestically and internationally up to 40% Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. San Francisco Salary Range $172,550 - $203,000 Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Lead high-visibility executive escalations, craft communication and recovery plans, conduct root cause analysis, and develop support playbooks and KPIs. | Over 8 years in customer experience/support roles, exceptional communication skills, experience with legal/privacy frameworks, analytical skills, and proficiency with CX tools. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. Reporting to the Operations Manager, Executive Customer Relations, the Sr. Lead, Executive Customer Relations is a senior IC who will lead our most complex, high-visibility escalations as an executive-level support case owner — protecting member trust, coordinating cross-functional resolution, and setting the bar for executive-quality communication and service recovery. You will shape playbooks, partner across Legal/Privacy, Product, Engineering, and Operations, and drive root-cause elimination and systemic improvements that reduce recurrence. This is a remote U.S. role. What You Will Do Serve as the single-threaded owner for all executive-level escalations—including those involving the C-suite/board, legal/privacy-sensitive matters, VIPs, and reputational risks—managing the Zendesk-based ECR queue end to end. This involves triaging and prioritizing cases based on risk, member impact, and adherence to SLAs. Orchestrate cross-functional resolution. Craft executive-caliber communications and service-recovery plans that are clear, empathetic, and outcomes-focused, tailoring voice and detail for members, executives, Legal, PR, and other audiences. Lead root cause analysis on high-severity cases, publishing concise incident reports, post-mortems, securing owners and timelines for corrective actions and systemic improvements.Spearhead the root cause analysis for high-severity cases, then produce clear incident reports and post-mortems. Ensure ownership and timelines are established for resulting corrective actions and systemic improvements. Build and maintain ECR playbooks, Standard Operating Procedures, decision frameworks, and KPIs (e.g., time to resolution, save/retention, recurrence/reopen, communication quality, tracking coverage) to raise quality, improve speed to resolution, and reduce recurrence. Coach and mentor the broader support organization on executive-ready communication and escalation handling; lead training and quality reviews and partner with Quality, Training, and Content to improve guidance, chatbot operating procedures, macros, and knowledge assets. Represent the Voice of the Member by synthesizing themes and trends to inform roadmap and policy refinements. We would love to consider you for the role if you have: 8+ years in Customer Experience/Support/Executive Customer Relations or related fields. Exceptional written and verbal communication with executive presence; proven ability to tailor complex subjects for technical and non-technical audiences. Demonstrated judgment managing privacy, legal, and reputational risk; familiarity with frameworks such as GDPR/CCPA and incident response workflows. Strong analytical skills; experience with case analytics, trend identification, and business storytelling that leads to action. Hands-on expertise with CX tools (e.g., Zendesk/NetSuite/Unwrap), ticket/issue tracking (e.g., Jira), and data/BI tools; strong Google Workspace proficiency. Track record leading cross-functional delivery without direct authority; known for calm, clarity, and decisiveness under pressure. BA/BS or equivalent practical experience. Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates’ pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1: $127,500-$150,000 Region 2: $114,750-$135,000 Region 3: $103,700-$122,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Manage recruiting systems operations, troubleshoot issues, optimize workflows, and collaborate with recruiting teams. | 3-5 years of experience in recruiting or HR operations, hands-on with Greenhouse and GoodTime, strong troubleshooting and collaboration skills. | Job Description: • Own day-to-day recruiting systems operations • Act as a first line of support for troubleshooting issues • Manage and optimize GoodTime scheduling workflows • Partner with the Recruiting Operations Manager to evaluate and roll out new tools • Create and maintain clear documentation • Collaborate with recruiters and sourcers to streamline workflows • Champion an excellent candidate and stakeholder experience Requirements: • 3–5 years of experience in Recruiting Operations, HR Operations, or Talent Coordination • Hands-on experience with Greenhouse and GoodTime • Proven ability to troubleshoot system issues • Strong systems thinking and comfort working with workflows • Excellent communication and collaboration skills • Demonstrated ownership mindset • Familiarity with global teams and distributed work environments is a plus Benefits: • PTO/WTO • Health benefits

Leading and coordinating IT project delivery, resource planning, and stakeholder communication within a fast-growing environment. | Requires 8+ years of IT project management experience, proficiency in agile methodologies, and experience in regulated environments, with strong leadership and communication skills. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Senior IT Planning & Delivery Lead responsible for coordinating resources, scheduling, and aligning priorities across all IT’s Workplace Technology team activities, from project-based initiatives to essential operational tasks. Reporting to the Director of Workplace Technology, this role ensures that the team meets diverse organizational needs, balancing proactive project work with critical operational support. The Senior IT Planning & Delivery Lead will lead team-level strategic planning and resource allocation via capacity planning techniques, proactively shape delivery standards, and mentor team members on agile best practices. The role applies agile project management methodologies for structured project workstreams and leverages Kanban methods to manage and prioritize more reactive, run-the-business tasks efficiently. This role acts as a trusted facilitator and advisor, enabling Workplace Technology leadership to make informed prioritization and sequencing decisions by providing clear visibility into capacity, trade-offs, risks, and delivery implications. What you will do: Operational Priorities & Roadmap: Creating and maintaining a roadmap for projects and operations, using agile planning, and managing vendor communication. Stakeholder Management: Coordinating and triaging requests, communicating updates, and facilitating roadmap presentations with stakeholders. Agile Project Management: Implement and lead new agile delivery practices like sprints and retrospectives to ensure continuous progress. Resource Planning / Capacity Management: Developing and adjusting resource plans based on project needs and operational demands. Continuous Improvement: Streamlining processes and using feedback to enhance team practices and efficiency. This is a remote US East Coast role with a preference for candidates based in the NY tri-state area. ŌURA employees in major cities (like Boston or New York) occasionally gather informally at local co-working locations. Requirements We would love to have you on our team if you have: Experience: 8+ years of IT-team specific project management experience, preferably in fast growth environments. Leadership & Mentorship: Demonstrated strong executional leadership and experience providing mentorship and coaching in agile best practices and frameworks, while leading cross-functional project delivery. Resource & Operations Management: Proven ability to balance project and operational work within a technology or IT-focused team. Agile Expertise: Proficiency in agile methodologies (sprint planning, stand-ups, retrospectives) and hands-on project management using agile principles. Tool Proficiency: Skilled in work management tools like Jira and Confluence. Communication & Planning: Excellent written and verbal communication, with strong planning, prioritization, and coordination skills. Stakeholder Management: Ability to build cross-functional relationships, manage expectations, and align stakeholders effectively. Decision Support & Influence: Demonstrated experience facilitating prioritization discussions, presenting trade-offs, and influencing decisions without direct ownership or authority. Adaptability: Strong strategic planning and adaptability to shifting priorities in fast-paced environments. Regulated Environment Experience: Experience in regulated environments, ideally supporting healthcare or government contracts, with understanding of compliance. Remote Collaboration: Ability to lead remote teams effectively and occasional travel for strategic planning. Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits! What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Amazing culture of collaborative and passionate coworkers Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1: $143,000 - $169,000 Region 2: $130,000 - $153,000 Region 3: $117,000 - $138,000 A recruiter can determine your zones/tiers based on your US location. Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Manage materials planning, collaborate with suppliers and cross-functional teams, and optimize supply chain operations. | 5+ years in supply chain/materials planning, experience with CMs, proficiency with ERP/MRP systems, and excellent communication skills. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are seeking an experienced Senior Materials Program Manager to join Oura's Supply Chain team. This role is responsible for executing materials planning processes and ensuring effective communication within our global Supply Chain. The ideal candidate will have a strong background in supply chain management and excellent analytical skills. The Materials Program Manager will play a key role in optimizing our supply chain operations, working closely with Contract Manufacturers (CMs), suppliers, and internal teams to bring our product vision to life. This is a hybrid role, the candidate needs to be based in the San Francisco Bay Area and able to come into the office 3 days per week. What you will do: Materials Planning and Execution Manage the Clear-to-Build (CTB) process with suppliers and CMs, providing visibility to supply availability, inventory levels, and risk assessments and mitigation Utilize materials and supply chain data to recommend and inform supply chain strategies Develop material strategies to optimize material availability and minimize E&O Manage allocation strategies for constrained materials across factories and programs Simulate and analyze liability scenarios and recommend mitigation strategies Monitor and manage key supply chain data and metrics Collaboration and Process Implementation Lead weekly materials reviews, preparing and presenting updates on material status, risks, and mitigation plans Work with CMs and suppliers to track and project material availability and resolve materials-related issues Collaborate with global cross-functional teams to drive supply chain readiness for NPI programs and/or program EOL Be a voice of supply chain to influence program decisions, implement supply chain strategies, and improve operational efficiency Support the implementation and utilization of supply chain systems for end-to-end component tracking and inventory planning Willingness to travel up to 2-3 times per quarter internationally and domestically Requirements: We would love to have you on our team if you have: 5+ years of experience working in a Supply Chain / Materials Planning role, or a related field Experience working in consumer electronics and/or hardware companies Experience working with Contract Manufacturers (CMs) Adaptability and comfort with ambiguity, including the ability to establish and improve processes in a dynamic environment Demonstrated intermediate to advanced proficiency with Microsoft Excel; expertise working with large datasets In-depth knowledge and experience working with MRP and ERP systems Excellent communication skills across all levels of the organization Benefits: At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits! What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Amazing culture of collaborative and passionate coworkers Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1: $143,650 - $169,000 Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Lead end-to-end execution of B2B customer programs, coordinate cross-functional teams for product launches, and serve as the voice of the B2B customer to ensure seamless workflows and strategic growth. | Over 10 years of experience in B2B strategy, operations, and GTM leadership, with proven ability to manage revenue-generating programs, develop business cases, and lead cross-functional teams in hardware/software solutions for health/wellness sectors. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are seeking a highly skilled and experienced Program Management Lead to support Oura’s B2B sales by working with our Corporate Sales and Human Performance teams. This role will focus on the unique needs of our diverse commercial customers, including corporate customers, Department of Defense, academic and commercial research organizations, sports teams, and distribution partners. Your strategic mindset, exceptional leadership abilities, and cross-functional communication skills will be vital in driving the success of B2B customer programs and operational goals. What you will do: B2B Launch Integration & PMO Interface Lead and synchronize B2B-specific GTM workstreams for all hardware and software launches. Partner with the central Product PMO to ensure B2B requirements (e.g., fulfillment pathways, pricing, and enablement) are integrated into the master launch plan and executed across Product, Legal, and Ops. Strategic Program Management Lead end-to-end execution for high-priority B2B customer initiatives—from contract execution through GTM launch—serving as the primary coordinator across Sales, Finance, and Marketing to ensure timelines align with partner needs and performance KPIs. Voice of the B2B Customer Serve as the program lead for the B2B customer experience across Oura’s commercial systems. Partner with Product and Engineering to translate customer feedback into seamless workflows for fulfillment, membership models, and platform integrations. B2B Operational Infrastructure Drive the maturity of the B2B organization by standardizing business cycles; including the coordination of OKRs, development of cross-functional playbooks for new motions, and creation of "source of truth" documentation to enable scalable growth. Executive Leadership Communication Represent the B2B customer voice and program execution status to internal and external senior stakeholders, providing clarity on risks, dependencies, and impact. We have offices in San Francisco,San Diego, and Los Angeles for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations. This is a remote US role with a slight preference for candidates based on the East Coast. We would love to have you on our team if you have: 10+ years of B2B strategy, operations, and GTM leadership, managing revenue-generating programs and new product launches across direct sales and channel partner motions. Expertise in developing business cases and requirements for strategic projects, ensuring alignment between executive goals and operational delivery. Proven lead for both internal organizational programs and customer-specific initiatives, driving cross-functional teams to meet diverse customer needs. Skilled in operationalizing hardware and software solutions for healthcare, wellness, or human performance verticals. Comfortable in large group settings, strong stakeholder management, communication, and cross-functional leadership skills. Familiarity with program management best practices and ability to integrate with various stakeholders across the organization. PMP certification preferred (not required). Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits! What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Amazing culture of collaborative and passionate coworkers Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1: $170,000 - $200,000 Region 2: $154,700 - $182,000 Region 3: $139,400 - $164,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Support and negotiate complex healthcare and government contracts, advise stakeholders on legal issues, and develop scalable legal processes. | At least 8-10 years of law firm and in-house experience, with specific expertise in healthcare law and government contracting, and a J.D. from an ABA-accredited law school. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. Reporting to the VP of Legal, this role will serve as Director, Senior Commercial Counsel, Healthcare and be a key member of Oura’s Legal Team. The role will partner closely with the Commercial, Science and Product teams and other cross-functional leaders to support Oura as the company grows and scales. The ideal candidate is a seasoned transactional healthcare attorney with substantial in-house and law firm experience counseling and negotiating complex commercial healthcare sales and partnerships. In addition to healthcare expertise, the right candidate will have experience negotiating government contracts. The successful candidate will bring strong judgment, credibility with senior stakeholders, and the ability to translate complex legal issues into clear, actionable guidance in a fast-paced, evolving environment. What you’ll do Review, draft and negotiate complex healthcare partnership and government contract deals as the lead attorney supporting the Commercial Healthcare and Government Contracting functions of the business. Counsel and advise stakeholders on legal issues impacting the business, ensuring alignment, efficiency, and excellence in execution of all healthcare transactions and government contracts Serve as a strategic thinker who operates to shape company-wide risk strategy while driving key initiatives and applying a solutions-focused approach Operate as a hands-on, roll-up-your-sleeves practitioner, comfortable managing complex transactions Build and refine internal transactional processes, policies, and tools that can scale efficiently with company growth Act as a trusted advisor to senior executives, providing clear, business-oriented judgment and actionable recommendations Preferred location is San Francisco Bay Area, remote candidates will be considered. Requirements We would love to consider you for this role if you have: Has 8-10 years combined law firm and in-house experience, with at least 4 years of experience as a dedicated transactional healthcare attorney and at least 2 years of government contracting experience Deep working knowledge of U.S. healthcare regulatory frameworks, including HIPAA/HITECH, the Anti-Kickback Statute, and the Physician Self-Referral Law (Stark), and the ability to apply them pragmatically to business objectives Exceptional drafting skills, including experience negotiating and preparing sophisticated commercial, clinical and strategic healthcare agreements and government contracts Experience advising on government contracting matters, including agreements involving federal and state agencies Proven ability to identify and mitigate regulatory risk while enabling scalable, innovative healthcare business models Strong judgment and comfort operating as a trusted advisor to senior business stakeholders in a fast-moving environment Clear, practical communicator who can translate complex legal issues into actionable guidance J.D. from an ABA-accredited law school and current active license to practice law in California Excels at working in a fast-paced, dynamic environment Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Oura takes a market-based approach to pay. US locations are categorized based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $200,600 - $236,000 Region 2 $182,750 - $215,000 Region 3 $164,900 - $194,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI) Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Lead the global eCommerce product strategy, focusing on personalization, experimentation, and international growth, while managing a high-performing team. | Over 12 years of eCommerce product management experience, proven success in global markets, expertise in personalization and AI, and strong stakeholder management skills. | Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. DESCRIPTION We are seeking an experienced DTC eCommerce product leader with deep experience owning the end‑to‑end global site experience. As the Director of Product, eCommerce Innovation, you will serve as the lead product owner for our DTC commerce experience and the primary partner to the VP of Commerce Product, defining and executing the product strategy for our global eCommerce channel. The ideal candidate has personalization experience, a curiosity for AI and applying the latest innovations to drive conversion, has launched new global markets, and supported partnerships at scale. What you will do: Build the product vision and strategy for our global eCommerce business. Define the product roadmap (in collaboration with other product managers and stakeholders), and lead several projects in-parallel — on-time and within budget. Make our DTC channel the primary lever for new member acquisition, ongoing upgrades, and adoption of complementary products by integrating hardware, membership, loyalty, and partner offerings into a cohesive, high‑performing experience Define and drive personalization and AI investments to deliver a best-in-class consumer experience that also delivers against revenue goals Lead the DTC product strategy for international expansion and partnerships, including new‑market launches, localization (language, currency, payment methods), and integrated partner and bundle experiences Own the experimentation strategy for our DTC site, coaching the team to run a high‑velocity pipeline of A/B and multivariate tests that drive material gains in conversion, AOV, revenue growth. and membership attach Determine how to best measure product goals and results. Ensure that the correct tracking and analytics are in place to track impact. Lead and grow a high‑performing DTC product management team, setting clear strategy while also building and coaching talent Help drive a culture of excellence while ensuring a positive and highly collaborative environment for all cross-functional teams. Partner with several stakeholders across various lines of the business, including C-suite executives; synthesize competing priorities to develop clear lines of action that deliver the highest value for the company and our members. Partner with Engineering, QA, and SRE to evolve our commerce platform operating model, ensuring that we can scale globally with faster, safer releases, and resilient performance during peak demand Drive improvements, including new solutions, to our content publishing systems to enable high-velocity page creation, localization, and Marketing campaign execution without sacrificing quality or brand consistency This is a Remote, US based role with slight preference for West Coast. REQUIREMENTS We would love to consider you for this role if you have: 12+ years of eCommerce product management experience, including global expansion. Proven track record of launching innovative features that elevate the user experience and deliver revenue. Deep experience using personalization and experimentation to grow a direct‑to‑consumer or subscription business at scale, including owning a robust testing roadmap and partnering with data science/analytics Strong cross-functional leadership and stakeholder management skills; you thrive in high-paced, collaborative environments and can drive forward decisions and concrete action plans. Comfort with ambiguity and an innate curiosity to solve complex problems in simple and creative ways Proven track record of managing and launching products that have significantly grown the business Excellent written and verbal communication skills, with the ability to distill complex issues into easy-to-understand narratives Confidence interfacing with executive leadership — internally and externally Deep intuition and passion for user experience and design Analytical mindset with the ability to gather and interpret data to inform decisions Product experience in the personalization and AI domains Strong plus if you have experience in wearables or other high-growth organizations BENEFITS At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1: $226,100 - $266,000 Region 2 $208,250 - $245,000 Region 3 $189,550 - $223,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI). Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Lead and execute Oura's global media strategy, oversee media agency partnerships, optimize media spend, and mentor the media team to drive brand and performance goals. | 15+ years in media strategy and buying with proven global leadership in consumer brand media, strong analytical and negotiation skills, and experience managing large budgets and agencies. | Description At Oura, our mission is to empower every person to own their inner potential. With our award-winning Oura Ring and app, we help over 2.5 million people turn insights about sleep, activity, and readiness into healthier, more balanced lives. We believe that starts from within — by creating a culture where our team feels supported, included, and inspired to do their best work. Oura Values guide how we show up for each other and our community every day. The VP of Media will lead all global media strategy, planning, execution, and optimization across consumer, retail, and B2B audiences. This executive will own Oura’s media mix across digital, offline, and emerging channels, while balancing cost of acquisition (CAC) with long-term awareness and brand-building objectives. The VP of Media will oversee Oura’s global media agency partnership and internal stakeholders to ensure integrated campaigns that drive measurable results and category leadership. What you will do: • Global Media Strategy • Develop and own Oura’s global media strategy across paid, earned, and emerging channels. • Define media objectives aligned with both performance (CAC, ROAS) and brand (awareness, consideration) goals. • Develop strategy across a variety of diverse channels and geographies for owned channels (DTC), Retailers, B2B, Partners and Affiliates. • Ensure media strategies align with Oura’s consumer, retail, and B2B business priorities. • Media Planning & Execution • Lead the development of an optimal global media mix across digital (search, social, programmatic, influencers, affiliate), traditional (TV, OOH, print, audio), and experimental channels. • Oversee cross-market media planning and ensure consistent global frameworks with local adaptations. • Drive innovation in media buying, testing new platforms and partnerships. • Performance & Measurement • Own and optimize customer acquisition cost (CAC) across channels and audiences. • Establish clear KPIs for performance and brand media, ensuring real-time measurement, reporting, and continuous optimization. • Partner with analytics, growth, and finance teams to ensure media investments deliver efficient and scalable returns. • Agency & Partner Management • Oversee Oura’s global media agency for strategy, planning, and buying. • Foster strong collaboration between agencies, internal brand/growth teams, and cross-functional stakeholders (Product Marketing, Creative, Finance, Commercial, etc) • Negotiate media deals and strategic partnerships to maximize value and impact. • Leadership & Collaboration • Build, lead, and mentor a high-performing media function. • Collaborate with marketing, creative, retail, and DTC teams to ensure integrated campaigns. • Represent media strategy to Oura’s executive leadership, ensuring alignment with company goals. Requirements We would love to have you on our team if you have: • 15+ years of progressive experience in media strategy, planning, and buying across digital and traditional channels. • Proven track record of leading global media strategies and large-scale budgets in a high-growth consumer brand, ideally in technology, health, or lifestyle sectors. • Preferred experience working for global, fast-scaling brands that are go-to-market are multi-channel. • Expertise balancing direct-response performance marketing with brand-building investments. • Experience overseeing and managing global media agencies. • Strong collaboration skills across marketing, retail, DTC, and creative functions. • Strong analytical skills with fluency in CAC, ROAS, attribution, and media measurement methodologies. • Strategic yet hands-on leader who thrives in a fast-paced, entrepreneurial environment. • Excellent communication, negotiation, and leadership skills. Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: • Competitive salary and equity packages • Health, dental, vision insurance, and mental health resources • An Oura Ring of your own plus employee discounts for friends & family • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off • Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. • $270,000-$300,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI) Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: • Our jobs are listed only on the ŌURA Careers page and trusted job boards. • We will never ask for personal information like ID or payment for equipment upfront. • Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Create forecasts for support channels, assist with capacity planning, analyze data trends, and present actionable insights to senior leadership. | 8+ years in workforce management and forecasting, proficiency in SQL and WFM tools, strong analytical and communication skills, and experience with contact center BI technologies. | Description At Oura, our mission is to empower every person to own their inner potential. With our award-winning Oura Ring and app, we help over 2.5 million people turn insights about sleep, activity, and readiness into healthier, more balanced lives. We believe that starts from within — by creating a culture where our team feels supported, included, and inspired to do their best work. Our values guide how we show up for each other and our community every day. The Member Experience (MX) Forecasting Analyst demonstrates expertise in demand forecasting, headcount planning, and resource allocation across a 24/7 support network. This role is also a key contributor to the development and implementation of contact center analytics processes and reporting to transform raw data into actionable business insights for leadership and stakeholders. The ideal candidate will be able to use data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. What you will do: • Create forecasts for all support channels (phone, email, chat, messaging, social) across all lines of business and markets. • Assist with short-term and long-term capacity planning efforts by translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimizing resource utilization. • Conduct what-if analysis and provide insight to Senior Leadership on impacts to staffing and budget. • Analyze large datasets, identify patterns and trends, and communicate key insights to stakeholders. Use business intelligence tools (e.g., Tableau, Excel) to create visualizations and reports that inform decision-making. • Prepare clear, concise, and actionable executive-level reports and presentations on forecast accuracy, trends, and resource requirements. Provide regular updates to senior leadership on forecast performance, insights, and any potential issues or risks. • Other duties/assignments as directed. Requirements We would love to have you on our team if you have: • 8+ years of experience in workforce management, volume forecasting, and headcount planning in a multi-channel, multi-skill, high-growth environment • 2+ years of experience forecasting support needs driven by B2B sales lifecycle • Proficient in SQL • Expertise in WFM software and tools such as CCForecast, Assembled, Calabrio, NICE or Verint • Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions to improve performance • Experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with stakeholders at all levels • Proficiency in contact center and BI technologies (Zendesk, Salesforce, Sprinklr, Excel, Tableau, Power BI, Snowflake) • Ability to work well under pressure in a fast-paced environment and make timely decisions to address operational challenges • Ability to work independently, manage multiple priorities, and thrive in a dynamic, fast-paced environment Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: • Competitive salary and equity packages • Health, dental, vision insurance, and mental health resources • An Oura Ring of your own plus employee discounts for friends & family • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off • Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. • Region 1 $126,000-$157,000 • Region 2 $115,000-$144,000 • Region 3 $108,000-$135,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI) Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: • Our jobs are listed only on the ŌURA Careers page and trusted job boards. • We will never ask for personal information like ID or payment for equipment upfront. • Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.