19 open positions available
Lead and develop a retail team to achieve sales, service, and operational goals, ensuring an exceptional guest experience. | Minimum 2-3 years of retail management experience, proficiency with retail systems, leadership skills, and ability to manage sales and team performance. | OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Sales Manager (SM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth across all categories. The SM leads a team of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers and is accountable for all aspects of the retail business with the exception of boutiques, including sales, service, and operational process. The SM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. This leader drives the business through a focus on performance (NPS, sales and in-store events), people (guest service and associate training), and process (standard operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, the aptitude to learn and teach extensive product knowledge, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The SM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance Promote a culture of accountability to meet or exceed Ulta Beauty’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. Drive company profitability by identifying underperforming metrics and developing strategies that leverage company programs, tools, and resources through operational excellence to deliver top-line sales growth and improve business. Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. Plan and execute in-store events that deliver an unrivaled guest experience, drive in-store and brand partner collaboration, and deliver on sales and payroll goals. Review, analyze and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner. Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. Maintain prompt, regular attendance as the SM and hold store associates accountable to the Ulta Beauty attendance policy. People Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store. Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. Create an inclusive environment that inspires and encourages the growth and engagement of associates. Support all aspects of associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Establish professional brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. Model a culture of teamwork and guest services excellence while working alongside the leadership team by establishing priorities, providing clear direction and support, and sharing best practices. Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store. Adhere to and enforce Ulta Beauty’s dress code. Use the company’s scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting. Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention. Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. Utilize company programs, tools, and resources to drive store improvements. Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store. JOB QUALIFICATIONS Education Bachelor’s degree is preferred Experience 2-3+ years of fast-paced, retail management, or other relevant work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend corporate business meetings and conferences WORKING CONDITIONS Continuous mobility throughout the store during shift, including twisting Frequent bending, pulling, pushing, stooping, reaching, and twisting during shift Frequent lifting and/or moving up to 25 lbs. during shift Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Leading a retail team to achieve sales and service excellence, managing operations, and developing staff. | Experience in retail management, team leadership, sales growth, and operational compliance. | OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Sales Manager (SM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth across all categories. The SM leads a team of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers and is accountable for all aspects of the retail business with the exception of boutiques, including sales, service, and operational process. The SM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. This leader drives the business through a focus on performance (NPS, sales and in-store events), people (guest service and associate training), and process (standard operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, the aptitude to learn and teach extensive product knowledge, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The SM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance Promote a culture of accountability to meet or exceed Ulta Beauty’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. Drive company profitability by identifying underperforming metrics and developing strategies that leverage company programs, tools, and resources through operational excellence to deliver top-line sales growth and improve business. Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. Plan and execute in-store events that deliver an unrivaled guest experience, drive in-store and brand partner collaboration, and deliver on sales and payroll goals. Review, analyze and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner. Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. Maintain prompt, regular attendance as the SM and hold store associates accountable to the Ulta Beauty attendance policy. People Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store. Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. Create an inclusive environment that inspires and encourages the growth and engagement of associates. Support all aspects of associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Establish professional brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. Model a culture of teamwork and guest services excellence while working alongside the leadership team by establishing priorities, providing clear direction and support, and sharing best practices. Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store. Adhere to and enforce Ulta Beauty’s dress code. Use the company’s scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting. Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention. Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. Utilize company programs, tools, and resources to drive store improvements. Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store. JOB QUALIFICATIONS Education Bachelor’s degree is preferred Experience 2-3+ years of fast-paced, retail management, or other relevant work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend corporate business meetings and conferences WORKING CONDITIONS Continuous mobility throughout the store during shift, including twisting Frequent bending, pulling, pushing, stooping, reaching, and twisting during shift Frequent lifting and/or moving up to 25 lbs. during shift Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Supporting store operations, managing customer interactions, and maintaining safety and security. | Experience in management or retail, strong communication skills, and ability to handle multiple tasks. | OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Co-Manager (CM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The CM leads the Operations Manager (OM) and is accountable for all operational aspects of a single retail store. This position provides a developmental experience for leaders who demonstrate potential to do more. This leader drives their store’s business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (operating procedures and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The CM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance Promote a culture of accountability to meet or exceed the store’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. Drive company profitability through operational excellence, top-line sales growth, and expense control. Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., shipment, replenishment, cycle counts, Destroy In Fields (DIFs), Return to Vendors (RTVs), planograms, inventory, and ad set processes) on time, and within payroll budget. Review, analyze, and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner. Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty’s goals for the store. Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. Maintain prompt, regular attendance as the CM and hold store associates accountable to the Ulta Beauty attendance policy. People Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store. Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. Create an inclusive environment that inspires and encourages the growth and engagement of associates. Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Model a culture of teamwork and operational excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices. Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards. Adhere to and enforce Ulta Beauty’s dress code. Ensure the execution of all operational focuses, inclusive of the inventory life-cycle related processes (e.g., truck, shipment, cycle counts, inventory, damages, testers, and Return to Vendors) as well as ad set and planogram processes. Use the company’s scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives. Use the company’s task management tool as directed to prioritize the execution of store workload, ensuring full leadership adoption and compliance with company policy. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention. Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. Utilize company programs, tools, and resources to drive store improvements. Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store. JOB QUALIFICATIONS Education Bachelor’s degree is preferred Experience 2-3+ years of fast-paced, retail management, or other relevant work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend off-site meetings, which may require overnight travel WORKING CONDITIONS Continuous mobility throughout the store during shift Frequent bending, pushing, reaching, twisting during shift Frequent lifting and/or moving up to 10 lbs. during shift; ability to lift and/or move up to 40 lbs. Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Leading cashier operations, training new staff, ensuring store standards, and providing excellent guest service. | High school diploma preferred, 2+ years relevant experience, proficiency with POS systems, strong communication, and sales skills. | OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The LC is a champion of Ulta Beauty’s mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store. Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services. Courteously handle sales, refunds, and exchanges. Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience. Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals. Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times. Maintain prompt, regular attendance. People Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served. Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to individual and store credit and loyalty goals. Assist in the training of new cashiers, and cross-training other associates in cashiering. Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance. Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and following Ulta Beauty’s systems’ prompts. Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Collaborate with managers and associates throughout the store to help grow the business. Process Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards. Adhere to Ulta Beauty’s dress code. Ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures. Complete select register open and close functions as directed by the manager on duty. Maintain outstanding store standards and overall store cleanliness throughout the store, including at the cashwrap, on the salesfloor, and in the restrooms, backroom, and break area. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Execute other operational tasks as directed. JOB QUALIFICATIONS Education High school diploma is preferred Experience 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred Proven ability to delegate, multi-task, and problem-solve Demonstrated knowledge and passion for guest service and a competency for selling Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service Demonstrated experience in exceeding sales goals and training new hires Skills Proficient with basic technology (e.g., Point of Sale system and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Ability to work independently and as part of a team Ability to build and maintain strong customer relationships Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Work a flexible schedule to include days, evenings, weekends, and holidays The role of Lead Cashier cannot be held by a minor. Any associate being hired or promoted into the role must be 18 years of age. WORKING CONDITIONS Continuous mobility throughout the store during shift, including twisting Frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shift Frequent lifting and/or moving up to 25 lbs. during shift Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual. The pay range for this position is $16.50 - $22.50 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Assist customers at the front desk and provide excellent customer service. | High school education and relevant customer service experience, with proficiency in cash handling and bilingual communication. | We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. GENERAL SUMMARY & SCOPE The Elite Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Elite Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Elite Stylist is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance • Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). • Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. • Perform product demonstrations with guests to drive sales and the guest service experience. • Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience. • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. • Maintain prompt, regular attendance. People • Develop guest relationships through consultations and appropriate retail and service recommendations. • Serve all guests, including walk-in guests, in a timely and efficient manner. • Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience. • Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. • Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. • Attend mandatory trainings and meetings to enable continuous professional development. Process • Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards. • Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. • Follow established service protocols to ensure a consistent and exceptional guest experience. • Utilize appropriate booking and clientele systems to book guests for return services and for events. • Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times. • Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. • Adhere to the Ulta Beauty dress code. • Protect company assets by following loss prevention best practices and providing exceptional guest service. • Execute other operational tasks as directed. JOB QUALIFICATIONS Education • Cosmetology license Experience • Previous relevant work experience is required Skills • Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. • Proficiency with use of equipment and chemicals needed to perform technical work • Proficiency to demonstrate, recommend and sell pro hair care and makeup products • Developed communication skills • Ability to work independently and as part of a team • Ability to build and maintain strong customer relationships, and build clientele SPECIAL POSITION REQUIREMENTS • Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS • Continuous mobility during shift • Continuous lifting and/or moving up to 10 lbs. during shift • Frequent bending, reaching, and twisting during shift • Ability to stand for long periods of time during shift • Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Lead and develop a retail team to achieve sales, service, and operational goals, ensuring an exceptional guest experience. | Experience in retail management, team development, sales growth, and operational excellence. | OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Sales Manager (SM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth across all categories. The SM leads a team of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers and is accountable for all aspects of the retail business with the exception of boutiques, including sales, service, and operational process. The SM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. This leader drives the business through a focus on performance (NPS, sales and in-store events), people (guest service and associate training), and process (standard operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, the aptitude to learn and teach extensive product knowledge, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The SM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance Promote a culture of accountability to meet or exceed Ulta Beauty’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. Drive company profitability by identifying underperforming metrics and developing strategies that leverage company programs, tools, and resources through operational excellence to deliver top-line sales growth and improve business. Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. Plan and execute in-store events that deliver an unrivaled guest experience, drive in-store and brand partner collaboration, and deliver on sales and payroll goals. Review, analyze and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner. Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. Maintain prompt, regular attendance as the SM and hold store associates accountable to the Ulta Beauty attendance policy. People Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store. Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. Create an inclusive environment that inspires and encourages the growth and engagement of associates. Support all aspects of associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Establish professional brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. Model a culture of teamwork and guest services excellence while working alongside the leadership team by establishing priorities, providing clear direction and support, and sharing best practices. Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store. Adhere to and enforce Ulta Beauty’s dress code. Use the company’s scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting. Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention. Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. Utilize company programs, tools, and resources to drive store improvements. Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store. JOB QUALIFICATIONS Education Bachelor’s degree is preferred Experience 2-3+ years of fast-paced, retail management, or other relevant work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Attend corporate business meetings and conferences WORKING CONDITIONS Continuous mobility throughout the store during shift, including twisting Frequent bending, pulling, pushing, stooping, reaching, and twisting during shift Frequent lifting and/or moving up to 25 lbs. during shift Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Lead store operations including sales growth, team management, inventory control, financial oversight, and customer service excellence. | 3-5+ years retail management experience, financial and payroll management skills, leadership and team development abilities, proficiency with basic technology, and strong communication and organizational skills. | OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The General Manager (GM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The GM leads a team of managers and is accountable for all aspects of managing a single retail store, inclusive of the salon. This leader drives the store’s business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (standard operating procedures and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The GM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance Promote a culture of accountability to meet or exceed Ulta Beauty’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the GM’s store. Drive company profitability through operational excellence, top-line sales growth, and expense control. Leverage store forecast and payroll budgets to support with store scheduling needs to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. Address any issues identified by Ulta Beauty’s financial and operational reporting, as well as by store visits and audit results to achieve Ulta Beauty’s goals set for their store and drive company profitability. Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. Maintain prompt, regular attendance as the GM and hold all store associates accountable to the Ulta Beauty attendance policy. People Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store. In partnership with the DM and People Success, address policy violations with appropriate corrective action up to and including separation of employment fairly and in accordance with Ulta Beauty’s policies and procedures. Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. Create an inclusive environment that inspires and encourages the growth and engagement of associates. Lead all aspects of manager and associate development including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Model a culture of open communication by sharing enterprise strategy with direct reports and creating goals in alignment with Ulta Beauty’s goals for their store. Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction. Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goal (APG) metrics for the store. Process Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards. Adhere to and enforce Ulta Beauty’s dress code. Use the company’s scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives. Use the company’s task management tool as directed to prioritize the execution of all store workload, and ensure full leadership adoption and compliance with company policy. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention. Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. Utilize company programs, tools, and resources to drive store improvements. Regularly communicate with and provide feedback to field leadership on business trends and opportunities, operational challenges, merchandise needs, and competitive landscape for their store. JOB QUALIFICATION Education Bachelor’s degree is preferred Experience 3-5+ years of fast-paced, retail management or other relevant work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing team Skills Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Must be available to close the store at least once per week Attend corporate business meetings and conferences, including overnight stays, and interstate travel Maintain valid identification for airline travel WORKING CONDITIONS Frequent use of a computer, telephonic devices, and related office supplies Continuous mobility throughout the store during shift Frequent bending, pushing, reaching, and twisting during shift Frequent lifting, carrying and/or moving up to 25 lbs. during shift Continuous walking, coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Leading a team to deliver exceptional guest experiences, driving sales, and managing store operations. | Experience in retail management, team development, sales, and operational standards, preferably in beauty or cosmetology. | OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Experience Manager (EM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The EM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance • Promote a culture of accountability to meet or exceed the store’s goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. • Drive company profitability through operational excellence, top-line sales growth and expense control. • Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. • Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. • Support direct reports in developing and maintaining their clientele. • Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. • Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy. People • Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store. • Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. • Create an inclusive environment that inspires and encourages the growth and engagement of associates. • Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. • Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. • Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. • Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. • Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices. • Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process • Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store, including the Infection Control Policy. • Adhere to and enforce Ulta Beauty’s dress code. • Use the company’s scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives. • Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. • Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention. • Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. • Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. • Utilize company programs, tools, and resources to drive store improvements. • Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store. JOB QUALIFICATIONS Education • Bachelor’s degree is preferred • Cosmetology license and/or a cosmetology management license where required by state law Experience • 2-3+ years relevant, fast-paced retail management work experience or other relevant work experience • Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense • Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements • Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives • Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills • Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) • Excellent written and verbal communication • Strong collaboration and interpersonal skills • Strong organizational skills to manage multiple tasks • Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS • Work a flexible, full-time schedule to include days, evenings, weekends, and holidays • Attend corporate business meetings and conferences WORKING CONDITIONS • Continuous mobility throughout the store during shift • Frequent standing, bending, reaching, and twisting during shift • Frequent lifting and/or moving up to 25 lbs. during shift • Continuous coordination and manipulation of objects during shift • Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Assist in cashiering, train new cashiers, and ensure store standards and customer satisfaction. | High school diploma preferred, 2+ years relevant experience, proficiency with POS systems, excellent communication and interpersonal skills. | OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The LC is a champion of Ulta Beauty’s mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance • Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store. • Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services. • Courteously handle sales, refunds, and exchanges. • Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience. • Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals. • Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times. • Maintain prompt, regular attendance. People • Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served. • Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed. • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. • Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to individual and store credit and loyalty goals. • Assist in the training of new cashiers, and cross-training other associates in cashiering. • Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance. • Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and following Ulta Beauty’s systems’ prompts. • Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. • Collaborate with managers and associates throughout the store to help grow the business. Process • Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards. • Adhere to Ulta Beauty’s dress code. • Ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures. • Complete select register open and close functions as directed by the manager on duty. • Maintain outstanding store standards and overall store cleanliness throughout the store, including at the cashwrap, on the salesfloor, and in the restrooms, backroom, and break area. • Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. • Execute other operational tasks as directed. JOB QUALIFICATIONS Education • High school diploma is preferred Experience • 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred • Proven ability to delegate, multi-task, and problem-solve • Demonstrated knowledge and passion for guest service and a competency for selling • Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service • Demonstrated experience in exceeding sales goals and training new hires Skills • Proficient with basic technology (e.g., Point of Sale system and Apple devices) • Excellent written and verbal communication • Strong collaboration and interpersonal skills • Ability to work independently and as part of a team • Ability to build and maintain strong customer relationships • Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS • Work a flexible schedule to include days, evenings, weekends, and holidays • The role of Lead Cashier cannot be held by a minor. Any associate being hired or promoted into the role must be 18 years of age. WORKING CONDITIONS • Continuous mobility throughout the store during shift, including twisting • Frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shift • Frequent lifting and/or moving up to 25 lbs. during shift • Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. The pay range for this position is $16.50 - $22.50 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Managing construction projects, overseeing teams, and ensuring quality work in home improvement. | Experience in project management, construction, and team supervision; no retail or beauty industry experience. | OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and inventory life cycle-related processes (e.g., cycle counts, damages, testers, Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). This leader drives the store’s retail business through a focus on performance (sales, inventory results, and operational compliance), people (talent acquisition, training and development), and process (standard operating procedures and compliance standards). This position requires a passion for operational excellence, a drive for results, the ability to quickly and efficiently lead through unforeseen complexity, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The OM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance Promote a culture of accountability to meet or exceed the store’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. Drive company profitability through operational excellence, top-line sales growth, and expense control. Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., realignments, planograms, and ad set processes) on time, and within the payroll budget. Review, analyze and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner. Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty’s goals for the store. Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. Maintain prompt, regular attendance as the OM and hold store associates accountable to the Ulta Beauty attendance policy. People Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store. Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. Create an inclusive environment that inspires and encourages the growth and engagement of associates. Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Establish professional vendor partnerships that foster a shared interest in collaboratively delivering on shipment and planogram expectations. Model a culture of operational excellence by working alongside the leadership team and by establishing priorities, providing clear direction and support, and sharing best practices. Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store. Adhere to and enforce Ulta Beauty’s dress code. Ensure the execution of all operational focuses, inclusive of ad set processes, visual sets, planograms, realignments, and inventory life-cycle related processes (e.g., cycle counts, damages, testers, inventory adjustments, RTVs, and DIFs). Use the company’s scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting. Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated budget is adhered to, and necessary products for services and retail are on hand. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention. Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. Utilize company programs, tools, and resources to drive store improvements. Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store. JOB QUALIFICATIONS Education Bachelor’s degree is preferred Experience 2-3+ years of fast-paced, retail management, or other relevant work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Work a flexible, full-time schedule to include days, evenings, weekends, and holidays Must be available to work shifts on Sundays and Mondays Attend corporate business meetings and conferences WORKING CONDITIONS Continuous mobility throughout the store during shift, including twisting Frequent bending, pulling, pushing, crouching, stooping, and reaching during shift Continuous lifting and/or moving up to 25 lbs. during shift Continuous coordination and manipulation of objects during shift Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Provide high-level administrative support to Regional Vice Presidents including calendar and travel management, expense processing, reporting, and coordination of onboarding and access management for field leadership. | 2-3 years administrative assistant experience, intermediate Microsoft Office skills, strong communication and organizational abilities, ability to handle confidential information and multitask in a fast-paced environment. | OVERVIEW Discover greater levels of performance. With over 1,200 stores throughout the U.S., Ulta Beauty is revolutionizing the beauty retail experience. With new stores coming online on a continual basis and the re-engineering of existing locations with the latest design and technological advancements for heightened guest experiences, we’re not just growing, we’re thriving. Through consistent innovation and a bold commitment to reimagination. If you want the opportunity to build something strategic, to take ownership of your career trajectory, to apply your passion to operational excellence, Ulta Beauty provides the kind of stability and support few organizations can match. So be curious. Be flexible. Be more than you thought possible. The future is yours at Ulta Beauty. THE IMPACT YOU CAN HAVE The Regional Administrative Assistant provides direct support to 2-3 Regional Vice Presidents, delivering high-level administrative and operational coordination across a dynamic field organization. Providing limited support to the region’s District Managers & Area Managers as applicable. Responsibilities include calendar management, planning and booking RVP travel, expense report processing and approving, various reporting requests based on RVP need. The Regional Administrative Assistant will also assist in the on-boarding process and coordinate travel arrangements of new hire/promoted field leadership. This is a non-exempt, hourly position with the expectation of maintaining core business hours from 8:00am-5:00pm PST. YOU'LL ACCOMPLISH THESE GOALS BY: • Manage and coordinate complex travel arrangements and itineraries for assigned RVPs, ensuring seamless execution and alignment with business priorities. • Own the development and maintenance of weekly travel agendas for RVPs, partnering closely with District Managers to align on site visits, meetings, and field priorities. • Update and maintain RVP travel schedules and calendars, with a proactive approach to scheduling meetings, reoccurring touch bases, and time-sensitive priorities. • Ensure calendars remain current, organized, and optimized for visibility and effectiveness across the leadership team. • Retrieve, create, and distribute limited reporting, partnering closely with regional and corporate stakeholders to ensure accuracy and alignment with business needs. • Draft professional correspondence and communication on behalf of the RVPs, maintaining a consistent and executive-level tone. • Manage and submit expense reports for assigned RVPs, ensuring timely reconciliation in compliance with company policies. • Maintain electronic documentation and organizational systems, including updating and managing RVP OneNote files and maintaining Regional Teams channels to ensure information is accurate, accessible, and up to date. • Coordinate access management for new and transitioning leaders, including submitting system access requests for new or promoted District and Area Managers (internal and external), and initiating removal of access for departing employees. • Exercise sound judgment and discretion when managing confidential information and making decisions on behalf of RVPs. • Support ad hoc tasks and special projects as needed, remaining adaptable to the evolving needs of the region and leadership team. • Support with Store Operation Compliance (Region level payroll adjustments, weekly district support partner updates, Holiday exception hours, Capital expense requests). THE ESSENTIALS OF SUCCESS • 2-3 years of administrative assistant or similar experience required. • Microsoft Computer skills necessary. Includes intermediate experience with Microsoft Suite (Outlook, Excel, Power Point, Word, Teams, OneNote). • Some college preferred but not required. SPECIAL POSITION REQUIREMENTS • Strong interpersonal skills including exceptional written and oral communication skills. • Solid analytical skills and communication skills. • Ability to maintain confidential information. • Ability to handle multiple tasks at one time. • Demonstrate flexibility in communication style with the ability to adapt tone and approach based on audience, platform and urgency. • Ability to thrive in a fast paced, dynamic environment with shifting priorities and tight deadlines • Proactive and solution-oriented mindset, with strong judgment in identifying and prioritizing high impact tasks versus less urgent requests. • Comfortable adjusting schedules and approaches on short notice while maintaining accuracy, professionalism and focus on business objectives. • Experience supporting teams remotely. The pay range for this position is $27.55 - $36.05 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Qualifications: THE ESSENTIALS OF SUCCESS • 2-3 years of administrative assistant or similar experience required. • Microsoft Computer skills necessary. Includes intermediate experience with Microsoft Suite (Outlook, Excel, Power Point, Word, Teams, OneNote). • Some college preferred but not required. SPECIAL POSITION REQUIREMENTS • Strong interpersonal skills including exceptional written and oral communication skills. • Solid analytical skills and communication skills. • Ability to maintain confidential information. • Ability to handle multiple tasks at one time. • Demonstrate flexibility in communication style with the ability to adapt tone and approach based on audience, platform and urgency. • Ability to thrive in a fast paced, dynamic environment with shifting priorities and tight deadlines • Proactive and solution-oriented mindset, with strong judgment in identifying and prioritizing high impact tasks versus less urgent requests. • Comfortable adjusting schedules and approaches on short notice while maintaining accuracy, professionalism and focus on business objectives. • Experience supporting teams remotely. Education:UNAVAILABLEEmployment Type: FULL_TIME
Engage guests to promote beauty services, manage salon bookings, support sales goals, and maintain operational standards. | High school diploma preferred, 1 year relevant experience, strong customer service and sales skills, ability to work flexible hours. | OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. GENERAL SUMMARY & SCOPE The Guest Coordinator is responsible for engaging with guests and promoting the Ulta Beauty services business through one-on-one guest interactions, both over the phone and in-person. They represent the image, products, and culture of Ulta Beauty and support the Experience Manager (EM) and Assistant Services Manager (ASM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate salon services and product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Guest Coordinator is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance • Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales as set by Ulta Beauty. • Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service. • Courteously handle sales, refunds and exchanges. • Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon. • Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests. • Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors. • Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals. • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. • Maintain prompt, regular attendance. People • Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served. • Create awareness around stylists’ personal goals through communication and collaboration with the entire team to drive success. • Develop guest relationships through in-person and over-the-phone interactions and provide appropriate retail and service recommendations. • Identify guests’ needs by observing consultations and ensuring each service guest receives a 360° experience. • Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. • Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. • Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. • Attend mandatory trainings and meetings to enable continuous professional development. Process • Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards. • Adhere to Ulta Beauty’s dress code. • Support the services team with ensuring all safety, sanitation, and infection control procedures are being followed before, during, and after services; always ensure compliance with state board guidelines. • In partnership with the EM, utilize the Ulta Beauty scheduling tools (e.g., services booking system, payroll management tools, Scheduling Opportunities Worksheet, and peak 25 hours) to recommend schedule adjustments that will maximize results. • Communicate any supply needs to the EM, ensuring guest-readiness at all times. • Contribute to maintaining outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. • Protect company assets by following loss prevention best practices and providing exceptional guest service. • Execute other operational tasks as directed. JOB QUALIFICATIONS Education • High school diploma is preferred Experience • 1 year of relevant work experience or equivalent combination of education and relevant work experience Skills • Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System) • Demonstrate significant competency in sales, products, and service • Ability to build and maintain strong customer relationships • Strong communication skills • Ability to troubleshoot • Ability to work independently and as part of a team SPECIAL POSITION REQUIREMENTS • Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS • Continuous mobility throughout the store during shift • Frequent standing, bending, pulling, pushing, crouching, reaching, stooping, and twisting during shift • Continuous lifting and/or moving up to 10 lbs. during shift • Continuous coordination and manipulation of objects during shift • Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Perform professional hair and beauty services while meeting sales and productivity goals, delivering exceptional guest service, and maintaining compliance with safety and operational standards. | Requires cosmetology license, prior relevant salon experience, proficiency in hair and beauty techniques, strong communication skills, and ability to work flexible hours. | We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. GENERAL SUMMARY & SCOPE The Elite Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Elite Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Elite Stylist is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance • Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). • Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. • Perform product demonstrations with guests to drive sales and the guest service experience. • Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience. • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. • Maintain prompt, regular attendance. People • Develop guest relationships through consultations and appropriate retail and service recommendations. • Serve all guests, including walk-in guests, in a timely and efficient manner. • Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience. • Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. • Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. • Attend mandatory trainings and meetings to enable continuous professional development. Process • Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards. • Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. • Follow established service protocols to ensure a consistent and exceptional guest experience. • Utilize appropriate booking and clientele systems to book guests for return services and for events. • Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times. • Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. • Adhere to the Ulta Beauty dress code. • Protect company assets by following loss prevention best practices and providing exceptional guest service. • Execute other operational tasks as directed. JOB QUALIFICATIONS Education • Cosmetology license Experience • Previous relevant work experience is required Skills • Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. • Proficiency with use of equipment and chemicals needed to perform technical work • Proficiency to demonstrate, recommend and sell pro hair care and makeup products • Developed communication skills • Ability to work independently and as part of a team • Ability to build and maintain strong customer relationships, and build clientele SPECIAL POSITION REQUIREMENTS • Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS • Continuous mobility during shift • Continuous lifting and/or moving up to 10 lbs. during shift • Frequent bending, reaching, and twisting during shift • Ability to stand for long periods of time during shift • Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Lead cross-functional teams to improve operational processes, manage staffing and performance, and implement upgrades in a distribution center environment. | Strong leadership skills, knowledge of distribution and e-commerce operations, analytical and organizational abilities, proficiency with MS Office and WMS, and flexibility for rotational shifts. | We consider applications for this position on an ongoing basis. OVERVIEW Experience operational excellence. Real investment in personal and professional development. And an ability to make real and beneficial change. The Distribution Centers at Ulta Beauty are a place where lived values meet next-generation advancements to create competitive advantage few can match. If you want to learn in a supportive and ever-evolving environment. If you value managers who aren’t afraid to lead by rolling up their sleeves. If you seek stability, growth opportunities and the rewards that come with industry leadership, apply your talents and passions in ways that take us to even greater heights. THE IMPACT YOU CAN HAVE: The DC Operations Manager at Ulta Beauty leads cross-functional teams of non-exempt associates to improve processes, achieve financial and operational excellence and deliver superior returns for retail, operational and service-related industry and E-Commerce functions. You will have primary responsibility for managing and implementing operational upgrades while maximizing all aspects of people, process and performance to achieve service excellence. The ability to partner cross-functionally and influence across all levels of the organization is essential to success in this role. You will accomplish all of these goals by: • Championing/modeling Ulta Beauty’s mission, vision and values • Influencing accountability to plan, execute and achieve objectives that align with company strategy for growth and profit • Identifying patterns and anticipating business needs that will drive performance • Delivering efficient and effective solutions that meet the constraints of time, cost and scope • Identifying strategic trade-offs between store labor, inventory availability and upstream expenses • Measuring the effect of process changes and accurately quantifying the impact • Collaborating cross-functionally to launch new initiatives and track/analyze performance • Raising awareness of process change impacts throughout the enterprise • Facilitating proactive change management to all levels of the organization impacted by project rollouts • Influencing key stakeholders to achieve results in an autonomous manner • Determines the most efficient sequence of operations and workflow and recommending methods for maximum asset/people utilization • Recommending methods for improving associate efficiency and reducing waste of time and effort (e.g., restructuring job duties, reorganizing workflow, job setup and related) • Participating in training and testing for new systems and processes as part of implementation plan • Leading/executing best practices to promote associate engagement and enablement • Partnering with leadership to build culture action plans that best align to our people strategies and business initiatives • Identifying ways to build/implement talent capabilities at all levels while identifying opportunities for training and development • Planning and driving operational non-exempt staffing needs • Leading building-wide performance management plans in partnership with leadership team • Participating in talent calibration, culture survey action planning, goal setting and rollout, performance review consultation, and IDP creation/execution THE ESSENTIALS FOR SUCCESS: Qualified candidates will be high-energy and driven professionals who possess strong leadership/team building skills and demonstrated knowledge of distribution and E-Commerce operations in a retail environment. Additional requirements include: • The ability to lead cross-functional teams with diverse goals and responsibilities • Demonstrated skill in driving initiatives related to teams, projects and quality • Excellent analytical and organizational skills, to include trouble-shooting, prioritizing and multi-tasking • The ability to quickly learn business processes outside one’s area of expertise • Nimbleness, with the innovation to apply process improvement initiatives • Strong computer skills (specifically, MS Office, WMS Application) • A Bachelor’s degree is preferred, but not required Essential Functions: • Work rotational, 24/7 on-call to support the operation at all hours • Work a flexible, full-time schedule, to include days, evenings, weekends and holidays • Travel, including overnight stays • Stand or sit for long periods of time • Accept exposure to distribution center conditions, which may include loud noises, variable temperatures, a dusty environment and strong scents related to cosmetics or fragrance • Visit stores to develop an understanding of the store experience and collaborate with field partners The pay range for this position is $78,000.00 - $86,400.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Lead strategy, planning, execution, and reporting of full funnel media campaigns while collaborating with internal teams and agency partners. | Bachelor’s degree and 5+ years experience in integrated media strategy, strong communication and collaboration skills, proficiency in Microsoft Office, and ability to manage multiple priorities. | OVERVIEW Experience the possibilities of our progressive, omnichannel approach to beauty retail. At Ulta Beauty, our Marketing team is applying the latest technologies to personalize the buying experience of true beauty enthusiasts—in ways that surprise and delight. Building love and loyalty, one communication, one experience, one brilliant idea at a time. We represent the perfect blend of strategy and creativity. Of tactics and analytics. To make Ulta Beauty a brand guests will advocate for. Growing share of heart. Delivering with disciplined consistency. Whether your deepest passion is for design or content, strategy or data, or some combination of all things marketing, Ulta Beauty will provide significant latitude to explore your talents and passions, with opportunities to stretch and deepen, to grow and build. Truly, the possibilities are beautiful. THE IMPACT YOU CAN HAVE: The Manager, Media Strategy will work closely with the Senior Manager, Media Strategy plus our media agency partners. This person is primarily responsible for leading full funnel channel programs from strategy, planning, and activation across key areas of business. This role is equal parts advisor and doer – responsible for leading and developing the strategy, execution and measurement of holistic media campaigns. You will partner with several strategy and execution-oriented marketing and media teams, including Brand Marketing, Social Media, Performance Marketing, and Customer Relationship Marketing to build full channel media plans, and communicate clearly to agency partners on media support. Skillset required includes cross functional collaboration, clear and effective communication, working on multiple programs at one time, and achieving key deadlines. It is critical that this position is an ambassador for Ulta Beauty and represents the company in the most positive and professional manner. YOU'LL ACCOMPLISH THESE GOALS BY: • Lead the strategy, planning, implementation, execution and reporting of media campaigns across paid media channels and across the full funnel. • Review and evaluate marketing briefs and communicate key information to agency partners to help develop media plans across ‘always on’ category & evergreen programs • Maintain Monday.com to help organize timelines and feedback of designated programs • Manage creative requests, timelines and collection of media assets • Responsible for bringing our integrated marketing partners along on strategy, tactical plans, creative reviews and approvals. • Collect and synthesize feedback from cross-functional partners, and ensure timely, clear communication of updates to the agency team. • Manage weekly reporting and optimizations with agency partners • Present key wrap ups and learnings to stakeholders THE ESSENTIALS FOR SUCCESS: • Bachelor’s degree in marketing or related field or equivalent combination of education and experience • 5+ years of experience developing and executing integrated media strategies across traditional and digital channels • Deep understanding of the media landscape, media consumption • Exceptional communication and collaboration skills with internal stakeholders, media agencies, and external media partners • Able to manage competing priorities across functions and influence resource allocation by aligning with business and strategic goals • Knowledgeable in Microsoft Excel, Word, SharePoint and PowerPoint • Able to work independently • Strong and effective presentation skills • Detail oriented and able to proof own work • Adaptable to shifting priorities, demands, and timelines, with strong analytical and problem-solving skills to navigate complexity and drive solutions. #LI-hyrbid #LI - CO-1 The pay range for this position is $88,200.00 - $117,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Lead enterprise-wide AI and data platform strategy, manage multiple AI engineering teams, drive AI model lifecycle and delivery, and collaborate cross-functionally to ensure business value from AI and data initiatives. | 15+ years in data, AI/ML, or technology leadership with deep expertise in AI platforms, enterprise data architecture, program management, and cross-functional delivery in retail or related sectors. | OVERVIEW Live the experience. From professional empowerment to continual learning opportunities. From ongoing investment in new and emerging technologies to a career of self-determination. At Ulta Beauty, our tech team is critical to our scalability—and is recognized that way. We’ve been defined as a “mature start-up.” A place where interdepartmental exposure, open doors, and genuine collaboration is ubiquitous. Where challenges come fast and furious, requiring agility, mental dexterity, and creativity. Where our passion for better solutions drives us and is core to who we are. We’re engineering for the future of retail, and it’s no-holds-barred. But for those motivated by continual change and ambiguity, by superior leadership, by whip smart colleagues who will press you daily for your very best, you’ll find that virtually nothing’s impossible at Ulta Beauty. THE IMPACT YOU CAN HAVE: We are seeking a strategic and execution-focused Senior Director of AI and Data Platform Delivery to lead the enterprise-wide development and delivery of advanced Data & AI capabilities across the organization. This high-impact role, reporting to the VP AI, Data and Enterprise Platforms is responsible for driving strategic development, cross-functional collaboration, enterprise alignment and operational excellence of both Data and AI solutions to ensure that data, analytics, and AI initiatives accelerate business transformation. This leader will oversee multiple AI Engineering teams focused on designing, building, training, and testing AI models while also leading the delivery of robust, scalable data platforms and analytics capabilities. The role encompasses data platform delivery, AI solution development, assessment and implementation of AI SaaS solutions. Partnering with senior leaders, this leader will play a critical role in developing long-term AI strategy and roadmaps while ensuring operational excellence across retail, merchandising, supply chain, digital, finance and marketing domains. This is a highly visible and delivery-centric role that requires exceptional program leadership, a deep understanding of data and AI/ML platforms, and a track record of scaling AI & Data capabilities that drive business value. YOU'LL ACCOMPLISH THESE GOALS BY: AI & Data Strategy & Roadmap • Partner with VP of AI and Data to develop comprehensive long-term AI & Data strategy and roadmaps aligned with business objectives • Lead planning for integrated Data & AI capability development across the enterprise, partnering closely with Product Team and Transformation Office • Translate strategy into actionable roadmaps—mobilizing centralized teams and embedded domain partners for seamless delivery execution AI & Data Engineering Leadership • Lead and manage multiple AI & Data Engineering teams responsible for designing, building, training, and testing AI models and Data Products across various business domains • Oversee the complete AI model lifecycle from ideation through production deployment, ensuring high-quality, scalable, and robust AI solutions • Drive innovation in AI model development, including advanced techniques in machine learning, deep learning, and Generative AI • Establish and maintain AI development standards, best practices, and quality assurance processes across all engineering teams • Lead assessments of AI SaaS solutions when buy decisions are favored over build approaches • Oversee delivery of robust, scalable data platform and pipelines to enable advanced analytics, AI/ML and enterprise reporting • Partner with cross functional portfolios and oversee the implementation of external AI solutions, ensuring seamless integration with existing data and AI systems Cross-Functional Delivery & Collaboration • Collaborate with senior leaders across business units to prioritize initiatives and ensure value realization from Data & AI investments • Facilitate enterprise-wide alignment by acting as the delivery bridge between centralized Data & AI teams and embedded functional units • Drive cross-functional execution using agile methodologies to maximize value and minimize time-to-market for Data & AI solutions • Establish cadences that enable transparency, accountability, and proactive risk management across multiple teams and stakeholders • Drive adoption of shared delivery practices, reusable platforms, and consistent standards across business domains ADDITIONAL RESPONSIBILITIES: • Stay current on emerging trends in AI/ML, including GenAI, Agentic AI, Foundational Models, data engineering, and enterprise analytics delivery to evolve internal capabilities and architectures • Support workforce development by mentoring teams and developing delivery talent across Data Engineering, AI, and Data Science functions • Promote responsible data and AI practices, including privacy, security, and bias mitigation across all delivered solutions • Support change management AND capability enablement that accelerate business team maturity in leveraging data and AI THE ESSENTIALS FOR SUCCESS: • 15+ years in Data, AI/ML, analytics, technology, or delivery leadership roles. Proven ability to lead enterprise-scale data and AI/ML teams and operations preferred • Degree in Computer Science, or related technical field, MBA a plus • Experience shaping enterprise-wide data strategies, including data monetization, AI innovation, and digital transformation initiatives • Prior leadership in retail, supply chain, e-commerce or consumer data environments preferred • Strong track record of leading large-scale delivery efforts across hybrid (central + embedded) organizational structures • Demonstrated experience linking investments to business value, including revenue growth, operational efficiency, and customer experience • Understanding of modern AI/ML platforms, and enterprise architecture (e.g., AWS, Azure, GCP, Databricks) with ability to effectively collaborate cross-functionally to deliver results at speed • Understanding of modern data platforms, architecture, and delivery methodologies (e.g., Snowflake, Databricks, cloud-native services), with a track record of leading technical teams to achieve enterprise-wide objectives • Track record of building high-performing, diverse teams and mentoring senior leaders across functions • Proven success in managing cross-functional teams, navigating organizational complexity, and delivering measurable business outcomes • Exceptional communication, program management, and stakeholder alignment skills; able to influence at all levels of the organization • Strong strategic thinking and execution skills, with a focus on cross-functional collaboration and stakeholder management • Familiarity with Agile delivery, MLOps, data governance, and CI/CD practices The pay range for this position is $201,900.00 - $280,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Support store operations by stocking merchandise, maintaining store cleanliness, completing merchandise resets, and assisting with inventory and shipment processes. | High school diploma preferred with 1 year of relevant retail or customer service experience, proficiency with basic technology, ability to work flexible hours including weekends and holidays. | OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Seasonal Task Associate (STA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional experience for all Ulta Beauty guests. This is accomplished by keeping fixtures stocked with merchandise, maintaining overall store cleanliness and completing tasks as assigned. They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on performance (operational metrics), people (peers and guests), and process (operating procedures and compliance standards). This position requires attention to detail and the ability to follow processes and procedures. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The Seasonal Task Associate is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance • Contribute to meeting or exceeding the store’s retail goals by ensuring all tasks are executed as planned and product is available for purchase. • Meet compliance and execution goals related to task dashboard and ensure the timely completion of all operational processes, including the shipment and replenishment processes, merchandise sets, and inventory counts and procedures. • Maintain prompt, regular attendance. People • Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served. • Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Process • Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards. • Adhere to Ulta Beauty’s dress code. • Complete merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty’s technology and best practices. • Drive operational excellence by keeping assigned work area replenished, signed, and faced, and ensuring testers are available. • Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area. • Protect company assets by following loss prevention best practices and providing exceptional guest service. • Execute other operational tasks as directed. JOB QUALIFICATIONS Education • High school diploma is preferred. Experience • 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred. Skills • Proficient with basic technology (e.g., Point of Sale system and Apple devices) • Ability to work independently and as part of a team. • Ability to problem solve. SPECIAL POSITION REQUIREMENTS • Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays WORKING CONDITIONS • Continuous mobility throughout the store during shift • Frequent standing, bending, pulling, pushing, reaching, and twisting during shift • Continuous and/or frequent lifting, carrying and/or moving up to 25 lbs. during shift • Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Lead retail store operations including sales growth, inventory management, team leadership, and operational compliance. | 1-2 years retail management experience, financial and inventory management skills, leadership and communication abilities, flexible schedule. | OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line sales growth for the store. The MM reports to the Operations Manager (OM). The MM guides a team of Task Associates and is accountable for supporting the operations of a retail store, including, but not limited to, the shipment process, replenishment, omni-channel, price changes, and markdowns. This leader drives the store’s business through a focus on performance (sales, inventory results, and operational compliance), people (training and development), and process (standard operating procedures and compliance standards). This position requires a passion for operational excellence, a drive for results, and the ability to quickly and efficiently lead through unforeseen complexity. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The MM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance • Promote a culture of accountability to meet or exceed the store’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. • Drive company profitability through operational excellence, top-line sales growth, and expense control. • Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget. • Review, analyze, and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner. • Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty’s goals for the store. • Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. • Maintain prompt, regular attendance as the MM and hold store associates accountable to the Ulta Beauty attendance policy. People • Attract, hire, and retain a diverse team of top talent. • Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. • Create an inclusive environment that inspires and encourages the growth and engagement of associates. • Support all aspects of associate professional development, including training, providing individualized competency-based feedback and coaching, succession planning, and individual development plans to enable continuous development and drive sales performance. • Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. • Model a culture of operational excellence by leading by example, sharing best practices, establishing priorities, and providing support. • Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process • Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards. • Adhere to and enforce Ulta Beauty’s dress code. • Use the company’s scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting. • Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. • Ensure the execution of all operational focuses inclusive of shipment, replenishment, omni-channel, price changes, and markdowns. • Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention. • Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. • Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. • Utilize company programs, tools, and resources to drive store improvements. • Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store. JOB QUALIFICATIONS Education • High school diploma is preferred Experience • 1-2+ years of fast-paced, retail management, or other relevant work experience • Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense. • Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives. • Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team. Skills • Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) • Excellent written and verbal communication • Strong collaboration and interpersonal skills • Strong organizational skills to manage multiple tasks • Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS • Work a flexible, full-time schedule to include days, evenings, weekends, and holidays • Must be able to work shifts beginning at 5:00 a.m. • Must be available to work shifts on Sundays and Mondays WORKING CONDITIONS • Continuous mobility throughout the store during shift • Continuous and/or frequent bending, pulling, pushing, crouching, stooping, reaching, and twisting during shift • Continuous coordination and manipulation of objects during shift • Frequent lifting and/or moving up to 40 lbs. during shift • Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Lead a retail beauty store team to drive sales, guest satisfaction, operational excellence, and employee development. | 2-3 years retail management experience, cosmetology knowledge, leadership skills, financial and operational management, and strong communication abilities. | OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Experience Manager (EM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The EM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance • Promote a culture of accountability to meet or exceed the store’s goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. • Drive company profitability through operational excellence, top-line sales growth and expense control. • Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. • Address underperforming metrics related to the store’s services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. • Support direct reports in developing and maintaining their clientele. • Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. • Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy. People • Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store. • Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. • Create an inclusive environment that inspires and encourages the growth and engagement of associates. • Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. • Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. • Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. • Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. • Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices. • Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process • Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store, including the Infection Control Policy. • Adhere to and enforce Ulta Beauty’s dress code. • Use the company’s scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives. • Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. • Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention. • Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. • Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. • Utilize company programs, tools, and resources to drive store improvements. • Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store. JOB QUALIFICATIONS Education • Bachelor’s degree is preferred • Cosmetology license and/or a cosmetology management license where required by state law Experience • 2-3+ years relevant, fast-paced retail management work experience or other relevant work experience • Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense • Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements • Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives • Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills • Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) • Excellent written and verbal communication • Strong collaboration and interpersonal skills • Strong organizational skills to manage multiple tasks • Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS • Work a flexible, full-time schedule to include days, evenings, weekends, and holidays • Attend corporate business meetings and conferences WORKING CONDITIONS • Continuous mobility throughout the store during shift • Frequent standing, bending, reaching, and twisting during shift • Frequent lifting and/or moving up to 25 lbs. during shift • Continuous coordination and manipulation of objects during shift • Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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