UCLA Health Careers

Coordinate patient flow, schedule appointments, manage communication between patients and physicians, and handle medical records requests. | Experience with appointment scheduling systems, strong communication skills, ability to handle patient information accurately, and familiarity with medical records processes. | Description Provide administrative and patient care support to our Primary and Specialty Care clinics in Downtown LA, including tasks such as: • Assist in coordinating patient flow throughout the clinic, from registration to discharge. • Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. • Answering appointment lines and taking phone messages as appropriate, providing Physicians with quality messages. • Get message to physician in appropriate manner whether by CareConnect, In-Basket, fax, e-mail or via pager. • Return patient related messages as requested by physicians. • Schedule new patient, consultation and follow-up appointments through the Care Connect appointment scheduling system. • Collect and/or verify appropriate demographic, authorization and insurance information on all patients and record using Care Connect. • ICAP Scanning/medical records request. Salary Range: $26.42 - $37.49 hourly

Manage patient appointments, handle check-in/check-out, respond to phone inquiries, collect payments, assist with billing and pre-authorizations, support patient rooming and office maintenance, and maintain office calendars. | Dependable team member with strong customer service skills, ability to manage scheduling, handle payments and billing tasks, and support daily office operations. | Description Join our Vision Rehabilitation Center, a multi-specialty optometry group practice dedicated to providing exceptional care in Westwood. The Vision Rehab Center, under the Department of Ophthalmology, encompasses low vision rehabilitation, optometric primary care, refractions, contact lenses, research study visits, and the UCLA Executive Health Program. We are looking for a team member who is dependable and committed to creating a positive experience for both patients and providers. Responsibilities include, but are not limited to: • Schedule all patient appointments, manage check-in/check-out processes • Respond to a high volume of diverse phone inquiries • Collect patient payments at the time of service, prepare and submit billing information to the department’s business team • Assist with pre-authorization processes to support patient access to care • Provide occasional support in rooming patients and cleaning exam rooms between visits • Maintain the office calendar, including doctors’ meetings, travel schedules, staff shifts, and work-study coverage to ensure smooth daily operations. Salary Range: $26.42-37.49 Hourly

Manage client communications, coordinate schedules and logistics, assist with purchasing and billing, support grant preparation, and maintain records for genomic research services. | Experience in administrative support, strong organizational and communication skills, ability to manage multiple tasks, and familiarity with research or academic environments preferred. | Description Join a dynamic team at the forefront of genomic research. The Technology Center for Genomics & Bioinformatics (TCGB) provides next-generation sequencing (NGS) services to over 200 investigators, processing 200–400 samples weekly. As our Administrative Assistant, you will play a pivotal role in ensuring the smooth, efficient operation of our research and educational programs. Primary duties include: • Serve as the primary liaison between clients and TCGB, managing communications with researchers and collaborators. • Coordinate specimen drop-offs, provide updates on turnaround times, and respond to client inquiries regarding genomic testing services. • Coordinate complex schedules, meetings, and event logistics. • Facilitate travel arrangements and process reimbursements. • Obtain quotes from vendors and assist with purchasing. • Input requested services to billing log. • Follow-up on SFSA and PO process. • Support the preparation of grant applications, justifications, budgets, and educational materials. • Assist with the planning and execution of educational seminars. • Maintain organized records, files, and inventory tracking systems. • Oversee shipping and receiving of samples and reagents. Salary Range: $30.36 - $43.49/hour