Service Corporation International

Manage and develop a sales team to meet or exceed sales quotas, develop marketing programs, ensure compliance, and maintain operational standards. | High school diploma or equivalent, experience in sales or sales supervision, knowledge of CRM systems, ability to work beyond standard hours, and a valid driver’s license. | Our associates celebrate lives. We celebrate our associates. Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures. JOB RESPONSIBILITIES Staff Management and Leadership Meet and exceed established location sales quotas Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service Market Share Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community Analyze and be aware of competitor pricing Plan and participate in community events designed to develop prospects and heighten awareness of the location Expense Management Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws Approve all discounts offered to customers Prepare reports that demonstrate compliance with financial controls Operations Support Maintain all marketing materials, training manuals, sales equipment and other sales supplies Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public Compliance Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure Ensure compliance of sales practices with federal, state/provincial and local regulations MINIMUM REQUIREMENTS Education High school or equivalent Bachelor’s degree preferred Experience Sales experience not required Sales Counselor and sales supervisory experience preferred Experience presenting, training, coaching and motivating salespeople and sales forces a plus Licenses Valid state/province driver’s license with good driving record Insurance license as required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities Working knowledge of Windows-based PC environment and MS office applications Knowledge of Customer Relationship Management systems a plus Ability to maintain confidentiality Ability to work beyond standard business hours when necessary to service customers Ability to set goals for employees that are challenging but achievable Compensations: $80,000 - $125,000 annualized targeted first year earnings Benefits Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program #SCI Postal Code: 95628 Category (Portal Searching): Sales Job Location: US-CA - Fair Oaks Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Supports funeral operations through clerical, logistical, and physical tasks, assisting families and managing service preparations. | High school diploma, valid driver’s license, customer service experience, proficiency with MS Office, and compassionate demeanor. | Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures. Job Responsibilities • Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items • Prepares documents related to services, cremations, maintenance, as directed by management • Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations • Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system. • Run errands such as for floral delivery, picking up of supplies, documents, etc • Serves as an usher and may park cars or perform any transportation requirements. • Drives Funeral Home vehicles for services and picking up families • Ensures refreshments are available (where allowed by law) • Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers. • Prepares documents related to services, cremations, maintenance etc., • Greets and receives client families and / or other persons entering the office for information and assistance • Accommodates the needs of the family during a service and/or visitation • May wash and clean funeral home vehicles and other client vehicles as required from time to time Minimum Requirements Education • High school diploma or equivalent Experience • Previous customer service and/or sales experience preferred • Proficient with MS Office suite and databases preferred; ability and willingness to learn required Certification/Licenses • Valid state driver’s license with an acceptable driving record required Knowledge, Skills and Abilities: • High level of compassion and integrity • Clear and concise verbal and written communication skills • Professional behaviors and team player Postal Code: 46220 Category (Portal Searching): Operations Job Location: US-IN - Indianapolis Life’s not about a job, it’s about purpose. Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work? We’re looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company! Our Sales Professionals enjoy: • Unlimited Income Potential - with a competitive commissioned incentive package • Stability – a recession-resistant, human centered business • Brand recognition – Our Dignity Memorial® is the North America’s largest provider of funeral, cremation and cemetery services. • Company-Provided Leads - we use the world’s #1 lead-management system and other best-in- class technology platforms • Ongoing training • Advancement opportunities We think our CEO, Tom Ryan, says it best: “At SCI, we believe we are Better Together. When each of us brings our best self to work, we can provide the Service Excellence our families deserve. This is why we provide you and your loved ones with benefits and resources to help you become your best.” BETTER HEALTH: Wellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. Our wellness program offers benefit credits and includes a company contribution toward Health Reimbursement Accounts (HRA). Our Employee Assistance Program (EAP) offers immediate, confidential help to our associates and their dependents as well as eight free counseling sessions per incident. BETTER WEALTH: We are committed to providing the means and resources for our associates to manage their current and future financial needs. We offer a 401(k) plan with a competitive company match, financial education tools and flexible spending accounts for healthcare, dependent care and commuter expenses. BETTER SELF: We encourage associates to take time off through vacation, holiday, sick time, maternity leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates. Through the Sam Lucas Scholarship Foundation, we provide educational grants to associates, their spouses and children. What is important to our associates outside of work is important to us too. We offer additional benefits including adoption assistance and pet insurance, among many other insurance and benefit options. BETTER COMMUNITY: Our Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral service, our mortuary science scholarship program awards over $96,000 annually to 25 deserving students. (Associates are eligible to participate.) In exchange for a contribution to a charity of their choice, our associates can earn an additional day off per year. Compensation: $40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance) Note: Eligibility requirements apply. SCI is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. For any difficulties with the application process, please reach out to SCI.jobs@sci-us.com.

Generate sales revenue by presenting cemetery and pre-need arrangement services, prospecting leads, building relationships with families, and collaborating with team members. | High school diploma required, sales experience preferred, licenses for funeral directing and life insurance where required, valid driver’s license, ability to work evenings/weekends, and CRM experience a plus. | Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence. JOB RESPONSIBILITIES Revenue Generation • Responsible for attaining or exceeding monthly sales revenue quota. Applying sales skills, presents Dignity Memorial® Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products. Influences consumer on the benefits of pre-planning for a soft close. • Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options. Develops an understanding of each family’s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales. Promotes the SCI Brand and service excellence. • Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract. Addresses final questions. Prospecting • Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships. Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars. Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends • Obtains referrals from families served through after care visits (ACV). • Schedules sales appointments. Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments. Build Relationships with Families • Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments. Connects with families through listening, honest communication and genuine concern • Supports families in time of grief with acts of kindness; attends services and/or receptions. • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future Teamwork • Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes • Shares family concerns with rest of the SCI team MINIMUM REQUIREMENTS Education • High school diploma or equivalent required • college coursework preferred License • Funeral Directors License where required by state law • Life Insurance license where required by state law; company will support obtaining licensing • Current state/province issued driver’s license with an acceptable driving record Experience • Sales experience preferred • Industry experience a plus • Previous Customer Relationship Management (CRM) systems experience a plus Skills and Abilities • Computer and technology skills • Goal oriented self-starter • Public speaking ability; comfortable presenting to small groups • Ability to work well in a team, as well as independently • Ability to work a significant number of evenings and weekends • Bilingual is a plus Compensation: $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance) Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased individuals and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer. Postal Code: 33135 Category (Portal Searching): Sales Job Location: US-FL - Miami

Prepare and process death certificates, permits, veteran paperwork, coordinate memorial orders, handle payments and contracts, assist with obituaries and customer inquiries, and maintain professional relationships. | High school diploma or equivalent, 1-2 years clerical or customer service experience, knowledge of office equipment, strong communication and organizational skills, and ability to maintain confidentiality. | Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Job Responsibilities • Prepares death certificates, prayer cards and related documents • Completes required permits and or certificates • Prepares and processes Veteran’s Paperwork • Prepares marker monument placement paperwork • Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules • Prepares and distributes daily schedules, reports, and documents • Receives and processes payments and contracts • Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers • Orders office supplies • Oversees the processing of installation orders to grounds and maintenance departments • Processes accounts payable transactions • Assists with the preparation of obituaries • Assists Location Management, Sales, Family Service Counselors and payroll as needed • Acts as backup to Receptionist • Greets family members and friends • Communicates client family’s needs promptly and accurately to the appropriate staff member • Conveys a sense of concern and empathy with client family members at all times • Responds to customer inquiries via telephone, internet and in person • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians Minimum Requirements Education • High School or equivalent Experience • 1 - 2 years of experience in an office clerical or customer service capacity required • Experience working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience • MS Office Suite experience preferred • Basic mathematics skills required • Good verbal and written communication skills • Strong organizational skills and detail oriented • High level of compassion and integrity • Ability to maintain confidentiality #SCI Compensation Salary: $16.85/hr.- $20.63/hr. Benefits Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program Postal Code: 92121 Category (Portal Searching): Administration and Clerical Job Location: US-CA - San Diego