Sentara Health

Provide non-clinical support in physician offices including answering phones, scheduling appointments, and assisting patients. | Requires 3 years customer service and 1 year healthcare administrative experience, including medical records and scheduling. | City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara Medical Group is now hiring a full-time Patient Care Specialist in the Southside area of Virginia! This is a float position supporting medical offices throughout the Southside area, including Virginia Beach, Norfolk, Chesapeake locations. Travel to other areas within Hampton Roads including Northeast North Carolina may be required based on staffing needs. Hours Monday - Friday, 7:00AM - 8:00PM. Staff will rotate shifts, and your assigned shift will fall within these hours. Overview As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare. Education - HS Diploma (Required) - Associate Level degree or higher in lieu of the required experience will be considered Experience - 3 years Customer Service experience (Required) - 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required) Keywords: Patient Care Specialist, Talroo-Allied Health, Medical Office We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.69 - $32.44 hourly. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Benefits: Caring For Your Family and Your Career - Medical, Dental, Vision plans - Adoption, Fertility and Surrogacy Reimbursement up to $10,000 - Paid Time Off and Sick Leave - Paid Parental & Family Caregiver Leave - Emergency Backup Care - Long-Term, Short-Term Disability, and Critical Illness plans - Life Insurance - 401k/403B with Employer Match - Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education - Student Debt Pay Down – $10,000 - Pet Insurance - Legal Resources Plan - Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Develop and implement strategic initiatives, manage teams, provide data analysis to executives, and oversee budget and personnel. | Bachelor's degree required, Master's preferred, with 8+ years leadership in strategic planning and business development, plus proficiency in data analytics tools. | City/State Norfolk, VA Work Shift First (Days) Overview: The Director of Corporate Strategy and Planning plays an integral role in assisting the Vice President of Strategy in developing, implementing, and monitoring strategic initiatives. The director coordinates and staffs multi‑disciplinary teams formed to update system‑wide service line or regional plans and community health needs assessments. The director manages the assessment of market position, trends, demographics, and product line definitions for the system; and collaborates closely with senior executives, providing objective data and analysis that enables leaders to surface issues, make informed decisions, and achieve strategic goals. In addition, the director serves as the corporate expert for centralized data systems specific to market analysis and licensure requirements. The director also manages the strategy team members and is responsible for the selection, mentoring, and performance evaluation of these employees, as well as the development and management of the department budget. Education: Bachelor's Degree in business, healthcare administration or public health is required. Master's degree preferred. Experience: 8 years progressive leadership role in strategic planning and business development. Required experience: Data Analytics experience Power BI Databricks Healthcare claims (CPT codes) experience Storyteller and translator of data Deep understanding of Virginia and North Carolina market trends, data patterns, and regional dynamics preferred Location: Remote within 200 miles driving distance to Sentara Park in Virginia Beach, Virginia. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Build and mature enterprise cybersecurity metrics program with automated reporting and executive dashboards. | 6+ years in program management, cybersecurity, or data analytics with Power BI and Microsoft 365 expertise; high school diploma required, bachelor's preferred. | City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview Cyber Security Metrics Program Manager The Cyber Security Metrics Program Manager is responsible for building, maturing, and sustaining an enterprise Cyber Security Metrics Program that provides meaningful, actionable, and visually compelling insights for executive leadership, cyber leadership, control owners, and key business stakeholders. This role partners with control owners and cyber program leaders to define meaningful metrics, establish reliable data sources, automate reporting workflows, and translate technical cyber performance data into decision-ready dashboards that support Sentara’s mission, strategic priorities, and enterprise resilience objectives. This role requires strong program management discipline, healthcare cyber security awareness, technical reporting expertise, and the ability to convert complex operational data into clear narratives for executives and leaders. The ideal candidate will have hands-on expertise with Power BI, Power Automate, Microsoft 365, and foundational reporting technologies, along with the curiosity and judgment to stay current with emerging technologies, healthcare cyber trends, and evolving regulatory expectations. Key Responsibilities Cyber Metrics Strategy & Program Management Define, manage, and mature the Cyber Security Metrics Program in alignment with enterprise cyber strategy, risk priorities, healthcare operations, and Sentara’s mission. Develop a clear metrics roadmap that supports executive reporting, leadership decision-making, cyber program visibility, and continuous improvement. Coordinate across cyber pillars, IT teams, business stakeholders, and control owners to ensure metrics are accurate, meaningful, timely, and aligned to strategic objectives. Manage program scope, timelines, dependencies, priorities, risks, issues, and deliverables to ensure successful execution and long-term sustainability. Control Owner Engagement & Metric Definition Work directly with control owners to establish meaningful metrics that measure cyber control effectiveness, operational performance, risk reduction, resiliency, and compliance outcomes. Facilitate working sessions to define metric intent, ownership, thresholds, targets, stretch goals, data sources, refresh cadence, and escalation triggers. Translate cyber control objectives into measurable key performance indicators, key risk indicators, and operational health measures. Establish and maintain metric documentation, business rules, data definitions, and change control processes to promote consistency and trust in reporting. Dashboard Design, Visualization & Executive Reporting Create a best-of-breed visual studio for cyber metrics reporting that enables consistent, professional, mission-aligned dashboards and visual storytelling. Design and deliver executive and leadership-level dashboards that communicate cyber posture, trends, progress, risks, and operational impact in a clear and concise manner. Develop dashboard views for multiple audiences, including executive leadership, cyber leadership, control owners, program teams, and business stakeholders. Use visual design principles to make complex cyber data understandable, actionable, and aligned with leadership decision cycles. Data Automation, Reporting Operations & Technology Enablement Build, maintain, and optimize reporting solutions using Power BI, Power Automate, Microsoft 365, and foundational reporting technologies. Automate data ingestion, transformation, refresh processes, and recurring report production where appropriate to reduce manual effort and improve reporting reliability. Partner with technical teams to validate data quality, resolve reporting issues, maintain data source documentation, and ensure dashboards remain current and accurate. Support development of repeatable backup processes, documentation, and knowledge transfer to reduce key-person dependency and improve operational continuity. 5. Healthcare Cyber Trend Awareness & Continuous Improvement Stay current with the latest technologies, healthcare cyber security trends, emerging threats, regulatory expectations, and industry best practices. Apply knowledge of healthcare operations, patient safety considerations, cyber resilience, and threat trends to improve the relevance and usefulness of cyber metrics. Continuously evaluate dashboards, reporting processes, and stakeholder feedback to identify opportunities for simplification, automation, and enhanced decision support. Promote a culture of data-driven cyber security, operational rigor, accountability, and continuous improvement. 6. Enterprise Resilience & Mission Support Embrace the concept of enterprise resilience and support related cyber resilience, business continuity, disaster recovery, tabletop exercise, and operational readiness efforts. Connect metrics to resilience outcomes, including protection, detection, response, recovery, continuity of care, and operational impact. Support cross-functional efforts that help Sentara withstand, respond to, and recover from disruptive cyber events while protecting patients, members, caregivers, and business operations. Ensure dashboards and reporting products reinforce Sentara’s mission by helping leaders understand risk, prioritize investments, and improve cyber readiness. Education • High School / GED (Required) • Bachelor’s Degree in Information Technology, Cyber Security, Data Analytics, Business, Healthcare Administration, or a related field (Preferred) Experience • 6+ years of experience in program management, project management, cyber security, data analytics, business intelligence, reporting, or related technology delivery (Required). • Demonstrated experience creating dashboards, metrics programs, reporting frameworks, or executive-level data products. • Experience working with cyber security, risk management, governance, compliance, audit, resilience, or healthcare technology teams preferred. • Hands-on experience with Power BI, Power Automate, Microsoft 365, data source integration, dashboard development, and foundational reporting technologies required. The ideal candidate will have: • Strong ability to partner with control owners and stakeholders to define metrics that are useful, measurable, and tied to cyber outcomes. • Demonstrated ability to translate complex technical information into concise executive narratives, dashboards, and decision-support materials. • Healthcare experience or a strong understanding of healthcare cyber security, patient safety, clinical operations, regulatory expectations, and resilience priorities. • Experience building visually compelling dashboards and reports that support leadership-level visibility, governance, accountability, and prioritization. • Technical knowledge and experience with complex workflows, source system dependencies, data quality validation, automation, and reporting operations. • Curiosity, adaptability, and a continuous improvement mindset with the ability to stay current on emerging technologies, cyber trends, and business intelligence capabilities. • Strong facilitation, communication, organization, and stakeholder management skills. . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Manage end-to-end third-party risk management lifecycle ensuring compliance with healthcare regulations and collaborating with internal stakeholders. | 3-5 years experience in third-party risk or compliance, healthcare environment preferred, proficiency with GRC platforms like OneTrust, and knowledge of regulatory frameworks. | City/State Norfolk, VA Work Shift First (Days) Overview: Overview The Third-Party Risk Program Manager is responsible for the end-to-end management of the organization’s third-party risk management program within a healthcare environment. This individual contributor role owns the program lifecycle — from vendor onboarding and risk assessment through ongoing monitoring, documentation, and offboarding — ensuring third party relationships comply with applicable healthcare regulations (e.g., HIPAA, HITECH) and internal policy. The role requires close collaboration with vendors and cross-functional partners including Legal, Information Security, Privacy, Procurement, and Compliance to ensure full program coverage and audit readiness Key Responsibilities Program Management Own and drive the third-party risk program end-to-end, ensuring consistent execution across the vendor lifecycle Establish and maintain program timelines, milestones, and status reporting for leadership and stakeholders Identify process gaps and drive continuous improvement of program workflows Be a part of the team and support the execution of the program Vendor Management Serve as the primary point of contact for third-party vendors throughout the assessment and management process Coordinate with vendors to gather required documentation, evidence, and remediation plans Track vendor responsiveness and escalate delays or non-compliance issues appropriately Risk Assessments (OneTrust) Manage and execute third-party risk assessments using OneTrust, including assessment creation, distribution, tracking, and completion Analyze assessment results to identify risk levels, gaps, and required remediation actions Maintain accurate, up-to-date vendor and assessment records within OneTrust Generate reports and dashboards from OneTrust to support program reporting and audits Documentation & Compliance Ensure all program documentation (policies, procedures, assessment records, contracts, remediation plans) is accurate, complete, and current Maintain audit-ready documentation in alignment with healthcare regulatory requirements (HIPAA, HITECH, and other applicable frameworks) Support internal and external audits by providing timely and accurate documentation Cross-Functional Collaboration Partner with Legal, Information Security, Privacy, Procurement, and business owners to ensure comprehensive risk coverage Communicate program requirements, risk findings, and remediation needs clearly to non-technical and technical stakeholders alike Act as a liaison between vendors and internal teams to resolve issues and keep the program moving forward Education Bachelor Level Degree (Preferred) 5+ years relevant experience may be accepted in lieu of degree Certification/Licensure Certification in risk, or compliance (e.g., CTPRP, CRISC) preferred Experience Required Bachelor’s degree with 3+ years of experience in third-party/vendor risk management, program management, or compliance, ideally within healthcare or a regulated industry 5+ years of experience in third-party/vendor risk management, program management, or compliance, ideally within healthcare or a regulated industry without a Bachelor's degree preferred. Hands-on experience with OneTrust or similar GRC/risk management platforms Working knowledge of HIPAA, HITECH, and healthcare data privacy/security requirements Strong organizational skills with the ability to manage multiple vendors and assessments simultaneously Excellent written and verbal communication skills, with experience working cross functionally Preferred Certification in risk, or compliance (e.g., CTPRP, CRISC) Experience with vendor contract review or working alongside Legal/Procurement Familiarity with information security risk assessment frameworks (e.g., NIST, HITRUST) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$106,080.00-$176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Monitor security platforms, lead incident response, analyze logs, tune SIEM rules, and participate in 24/7 on-call rotation to protect sensitive data. | Bachelor's degree with 3+ years experience or 5+ years without, proficiency in EDR and SIEM, and HIPAA familiarity required. | City/State Norfolk, VA Work Shift Multiple shifts available Overview: Sentara is hiring for a Cybersecurity Analyst! This position is fully remote! Overview Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects. Coordinates implementation or project planning around software application releases. Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported. An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Works independently with general supervision. • Problems faced are difficult but typically not complex. • May influence others within the job area through explanation of facts, policies, and practices. Position Summary: Our Cybersecurity Analyst role specializes in incident response, Endpoint Detection & Response (EDR), and Security Information and Event Management (SIEM). In this critical role, you will help protect sensitive patient and organizational data by proactively detecting, analyzing, and responding to cybersecurity threats, while ensuring compliance with HIPAA and other healthcare regulations. This position requires participation in a 24/7 on-call rotation to respond promptly to security incidents. Key Responsibilities: Monitor all platforms for security incidents Lead and support incident response efforts—from identification and analysis to containment, eradication, and recovery—with a focus on safeguarding Protected Health Information (PHI) and ensuring minimal impact to patient care. Analyze logs, forensic data, and network traffic across a complex healthcare IT environment Help to develop and tune SIEM correlation rules and alerting to detect threats. Serve as part of a 24/7 on-call rotation, responding rapidly to incidents and escalations as they arise, including after-hours and weekends. Ensure incident handling aligns with HIPAA and other relevant regulations; participate in incident debriefs and continuous improvement initiatives. Collaborate with clinical, IT, compliance, and third-party vendors to assess risk and remediate vulnerabilities across critical systems and devices. Document incident response actions in detail, maintaining records for legal, compliance, and audit purposes. Participate in healthcare-specific threat hunting, vulnerability assessments, and security exercises to strengthen organizational resilience. Maintain current knowledge of emerging cyber threats, vulnerabilities, and regulatory changes that could impact healthcare operations. Required Skills and Qualifications: Bachelor’s degree in Cybersecurity, Computer Science, IT, or a related field; or equivalent experience. 3+ years of experience in a SOC, incident response, or health IT cybersecurity role. Proven experience with EDR tools and SIEM solutions, with preference for healthcare environments. Familiarity with HIPAA and healthcare risk management practices. Strong communication, teamwork, and documentation skills; able to communicate effectively with technical and clinical stakeholders. Availability to participate in a 24/7 on-call rotation and respond to security incidents outside of standard business hours. Minimum Education Qualifications 3 years of relevant experience with a degree (Required) or 5+ years of relevant experience without a degree (Required) Experience in lieu of Bachelor’s Degree Certification/Licensure Relevant certifications (CISSP, CEH) are preferred. Minimum Experience Qualifications 3 to 5+ years of relevant experience We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $80,204.80 - $133,681.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo-IT, #LI-DS1, #Indeed, #Dice, #Monster Keywords: Incident response (SOC), end point detection (EDR), cybersecurity analyst, SIEM, CISSP, CEH Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Provide day-to-day support, maintenance, and optimization of software applications for Health & Wellness operations. | Bachelor's degree preferred or 5+ years experience, with SQL, data integration, and Jira experience required. | City/State Virginia Beach, WA Work Shift First (Days) Overview: Overview The IT Systems Analyst is responsible for the day-to-day support, maintenance, and optimization of software applications that support Health & Wellness operations. This role partners with business and technical stakeholders to analyze requirements, troubleshoot application issues, and implement system enhancements that improve efficiency and user experience. Responsibilities include application support, file mapping and data integration activities, SQL-based research and analysis, testing software upgrades and patches, and managing incidents, changes, and service requests. The analyst works closely with cross-functional teams, leveraging tools such as Jira to track work and support project initiatives while ensuring applications continue to meet evolving business needs. Education Bachelor's Degree in Information Systems, Computer Science, Healthcare Informatics, Business, or a related field (preferred) or 5+ years of relevant experience without a degree may be accepted in lieu of degree requirements Certification/Licensure No specific certification or licensure requirements Experience Experience supporting enterprise business applications, including troubleshooting, maintenance, upgrades, and system enhancements. Experience with SQL queries, data analysis, and research to support troubleshooting, reporting, and business requirements. Experience with data integration processes, file mapping, data validation, and interface support. Experience using ticketing and project management tools such as Jira for incident, problem, change, and service request management. Experience gathering business requirements, documenting workflows, conducting system testing, and supporting application implementations. Preferred Skills Knowledge of healthcare, wellness, or population health applications. Experience working with cross-functional business and technical teams. Strong analytical, problem-solving, and communication skills. Experience coordinating small projects or application enhancement initiatives. We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$61,235.20-$102,065.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.