Sentara Health

Monitor security platforms, lead incident response, analyze logs, tune SIEM rules, and participate in 24/7 on-call rotation to protect sensitive data. | Bachelor's degree with 3+ years experience or 5+ years without, proficiency in EDR and SIEM, and HIPAA familiarity required. | City/State Norfolk, VA Work Shift Multiple shifts available Overview: Sentara is hiring for a Cybersecurity Analyst! This position is fully remote! Overview Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects. Coordinates implementation or project planning around software application releases. Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported. An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Works independently with general supervision. • Problems faced are difficult but typically not complex. • May influence others within the job area through explanation of facts, policies, and practices. Position Summary: Our Cybersecurity Analyst role specializes in incident response, Endpoint Detection & Response (EDR), and Security Information and Event Management (SIEM). In this critical role, you will help protect sensitive patient and organizational data by proactively detecting, analyzing, and responding to cybersecurity threats, while ensuring compliance with HIPAA and other healthcare regulations. This position requires participation in a 24/7 on-call rotation to respond promptly to security incidents. Key Responsibilities: Monitor all platforms for security incidents Lead and support incident response efforts—from identification and analysis to containment, eradication, and recovery—with a focus on safeguarding Protected Health Information (PHI) and ensuring minimal impact to patient care. Analyze logs, forensic data, and network traffic across a complex healthcare IT environment Help to develop and tune SIEM correlation rules and alerting to detect threats. Serve as part of a 24/7 on-call rotation, responding rapidly to incidents and escalations as they arise, including after-hours and weekends. Ensure incident handling aligns with HIPAA and other relevant regulations; participate in incident debriefs and continuous improvement initiatives. Collaborate with clinical, IT, compliance, and third-party vendors to assess risk and remediate vulnerabilities across critical systems and devices. Document incident response actions in detail, maintaining records for legal, compliance, and audit purposes. Participate in healthcare-specific threat hunting, vulnerability assessments, and security exercises to strengthen organizational resilience. Maintain current knowledge of emerging cyber threats, vulnerabilities, and regulatory changes that could impact healthcare operations. Required Skills and Qualifications: Bachelor’s degree in Cybersecurity, Computer Science, IT, or a related field; or equivalent experience. 3+ years of experience in a SOC, incident response, or health IT cybersecurity role. Proven experience with EDR tools and SIEM solutions, with preference for healthcare environments. Familiarity with HIPAA and healthcare risk management practices. Strong communication, teamwork, and documentation skills; able to communicate effectively with technical and clinical stakeholders. Availability to participate in a 24/7 on-call rotation and respond to security incidents outside of standard business hours. Minimum Education Qualifications 3 years of relevant experience with a degree (Required) or 5+ years of relevant experience without a degree (Required) Experience in lieu of Bachelor’s Degree Certification/Licensure Relevant certifications (CISSP, CEH) are preferred. Minimum Experience Qualifications 3 to 5+ years of relevant experience We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $80,204.80 - $133,681.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo-IT, #LI-DS1, #Indeed, #Dice, #Monster Keywords: Incident response (SOC), end point detection (EDR), cybersecurity analyst, SIEM, CISSP, CEH Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Provide day-to-day support, maintenance, and optimization of software applications for Health & Wellness operations. | Bachelor's degree preferred or 5+ years experience, with SQL, data integration, and Jira experience required. | City/State Virginia Beach, WA Work Shift First (Days) Overview: Overview The IT Systems Analyst is responsible for the day-to-day support, maintenance, and optimization of software applications that support Health & Wellness operations. This role partners with business and technical stakeholders to analyze requirements, troubleshoot application issues, and implement system enhancements that improve efficiency and user experience. Responsibilities include application support, file mapping and data integration activities, SQL-based research and analysis, testing software upgrades and patches, and managing incidents, changes, and service requests. The analyst works closely with cross-functional teams, leveraging tools such as Jira to track work and support project initiatives while ensuring applications continue to meet evolving business needs. Education Bachelor's Degree in Information Systems, Computer Science, Healthcare Informatics, Business, or a related field (preferred) or 5+ years of relevant experience without a degree may be accepted in lieu of degree requirements Certification/Licensure No specific certification or licensure requirements Experience Experience supporting enterprise business applications, including troubleshooting, maintenance, upgrades, and system enhancements. Experience with SQL queries, data analysis, and research to support troubleshooting, reporting, and business requirements. Experience with data integration processes, file mapping, data validation, and interface support. Experience using ticketing and project management tools such as Jira for incident, problem, change, and service request management. Experience gathering business requirements, documenting workflows, conducting system testing, and supporting application implementations. Preferred Skills Knowledge of healthcare, wellness, or population health applications. Experience working with cross-functional business and technical teams. Strong analytical, problem-solving, and communication skills. Experience coordinating small projects or application enhancement initiatives. We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$61,235.20-$102,065.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Provide day-to-day support, optimization, and enhancement of software applications including workflow assessments and incident management. | 3 to 5 years relevant experience with a bachelor's degree preferred, requiring independent work and in-depth application knowledge. | City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring an IT Specialty Analyst! This position is fully remote. Overview Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects. Coordinates implementation or project planning around software application releases. Possesses a key certification(s) or other credential(s) which is determined central to the systems or applications supported. An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Works independently with general supervision. • Problems faced are difficult but typically not complex. • May influence others within the job area through explanation of facts, policies, and practices. Education 3 years of relevant experience with a degree (Required) or 5+ years of relevant experience without a degree (Required) Experience in lieu of a Bachelor’s Degree Certification/Licensure No specific certification or licensure requirements Experience 3 to 5 years of relevant experience (Required) . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!

Lead end-to-end delivery of production AI platforms ensuring scalable, compliant AI systems. | Bachelor's degree and 5+ years in production AI/ML with operational experience and GenAI/LLM solution delivery. | City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Senior AI Engineer! This position is fully remote. Work Location: Remote opportunities available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview The Senior AI Engineer drives end-to-end delivery of production AI platforms—leading solution architecture, orchestrating model pipelines, designing multi-agent workflows, and creating reusable SDKs and frameworks. They work across product, engineering, security, and governance teams to ensure AI systems are scalable, observable, cost-efficient, and compliant. Senior Engineers are responsible for defining design patterns, optimizing operational pipelines, and enabling internal reuse of proven solutions. As an AI Engineer, you will own the full lifecycle from architecting secure, compliant solutions to deploying and scaling them in production. You will work with Azure OpenAI, Azure AI Search, multi-agent orchestration, and API integrations for EHR, CRM, and member portals all while solving complex problems, ensure HIPAA compliance and Responsible AI practices. Education Bachelor’s degree in Computer Science, Data Science, Computer Engineering, Mathematics/Statistics, or related field or equivalent practical experience delivering production AI/ML systems. (Preferred) Master’s or equivalent experience (Preferred) Certification/Licensure Microsoft Certified: Azure AI Engineer, Azure Solutions Architect, or ML specialty credentials (Preferred) Experience 5 years in production-grade AI/ML (Required) 3 years building and operating production AI/ML systems - training, deployment, monitoring (Required) One year GenAI/LLM or RAG solution delivered to production or equivalent experience open-source contributions, or startups. (Required) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for full-time employment is: $106,080 - $176,820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!

Responsible for handling incoming calls to effectively address issues related to member eligibility, plan prescription benefits, and claim payment issues. Also responsible for patient services needs such as updating billing information, establishing payment plans, and resolving payment inquiries. | A high school diploma is required, along with two years of customer service experience and previous data entry experience. Healthcare experience is strongly preferred. | City/State Harrisonburg, VA Work Shift First (Days) Overview: Customer Service Representative I Blue Ridge Cardiology Remote Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients. Primarily responsible for handling incoming calls to effectively address issues related to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs such as updating billing information, establishing payment plans, resolving payment inquiries, or patient scheduling. Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients. Primarily responsible for handling incoming calls to effectively address issues related to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs such as updating billing information, establishing payment plans, resolving payment inquiries, or patient scheduling. Provide quality service and customer satisfaction through effective communication and education. You must be within one hour of either Sentara Martha Jefferson Hospital or Sentara Rockingham Hospital Education High School Diploma Certification/Licensure No specific certification or licensure requirements Experience Two years Customer Service Exp Previous Data Entry Experience Health care experience strongly preferred Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!

Lead and support Community Connect IT team by maintaining and enhancing Epic and third-party applications, managing upgrades, troubleshooting, workflow assessments, and leading projects. | 6-8 years of relevant experience with a degree or 8-10 years without, Epic Ambulatory certification, strong Excel and project skills, IT support proficiency, leadership experience, and ability to work remotely. | Sentara Health is an integrated, not-for-profit health care delivery system with over 130 years of dedicating to its mission of improving health every day. It is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country. Sentara employs 30,000 individuals, operates 12 hospitals in Virginia and Northeastern North Carolina, and serves over 1.2 million members through Sentara Health Plans in Virginia and Florida. The organization is nationally recognized for clinical quality, safety, and innovation, and has received accolades from IBM Watson Health and Forbes for its exceptional working environment. Role Description This is a full time fully remote position based in Virginia Beach, VA. As the Community Connect Lead IT Analyst, you will help support the day-to-day operations of the Community Connect team and projects. The ability to lead other analysts, multitask, and think ahead/outside of the box is crucial. This role reports to the Community Connect IT Manager and is responsible for maintaining and enhancing enterprise software applications, including Epic and third-party integrations. Key duties include: • Performing application builds, upgrades, and system optimizations. • Troubleshooting and resolving application issues with minimal disruption. • Evaluating software updates for business and clinical impact. • Conducting workflow assessments and aligning technology with operational needs. • Leading IT projects, mentoring analysts, and supporting process improvements. • Managing incidents, problems, and changes to ensure smooth application performance. • Ability to create strong collaboration with stakeholders and a take proactive approach to driving strategic IT initiatives. Qualifications • Epic Certification – Ambulatory (Required) plus recent build experience preferred • Experience with an Epic Community Connect program is a plus • Strong Microsoft Excel and/or Project experience is preferred • Proficiency in Information Technology and Technical Support • Strong analytical and troubleshooting abilities • Excellent communication skills • Relevant experience in leading IT projects and teams • Bachelor's degree in information technology, computer science, or related field • Excellent work ethic with ability to proficiently work remotely with minimal supervision Education • 6-8 years of relevant experience with a degree (Required) • or • 8-10 years of relevant experience without a degree (Required) Compensation We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $91,416 - $152,380.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” all Sentara locations are tobacco-free environments. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Non-Sentara applicants - if you believe you are qualified for this position, please apply at: External Posting URL https://sentara.wd1.myworkdayjobs.com/SCS/job/Virginia-Beach-VA/Lead-IT-Analyst---Community-Connect---Remote_JR-84879 Sentara applicants - please apply at: https://www.myworkday.com/sentara/d/inst/15$392530/9925$249570.htmld

Support, enhance, and implement software applications while managing intermediate scale projects and coordinating project resources. | Bachelor's degree in a related field and 5+ years of relevant experience with no specific certification requirements. | City/State Richmond, VA Work Shift First (Days) Overview: Overview This position is responsible for support, enhancement and implementation software applications used within the organization. Oversees and directs intermediate scale projects or components of large-scale projects; develops project plans and timelines and coordination of project resources. Education Required to have a bachelor's degree in any of the following disciplines - Computer Science, Business, Technical, Education, Information Systems, Finance, Business/Administration, Accounting, Engineering, Information Technology. Certification/Licensure No specific certification or licensure requirements Experience Required to have 5+ years of related experience. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!

The Senior Specialty Software Engineer will work on developing various types of software, including end-user applications and enterprise data architecture. Responsibilities include understanding software functionality, writing code, and supporting software testing and deployment activities. | Candidates should have 5 to 7 years of relevant experience, with a preference for those holding a bachelor's degree. Knowledge of software development best practices and the ability to work independently with general supervision are essential. | City/State Harrisonburg, VA Work Shift First (Days) Overview: Overview Software product development focuses on developing multiple types/categories of software including end-user applications, enterprise data architecture, and operating systems/utility software and tools, which provides a platform for running end-user applications for external customers. The work includes: •Understanding the domain of the software problem and/or functionality, the interfaces between hardware and software, and the overall software characteristics •Using programming, scripting, and/or database languages to write the software code •Supporting software test engineering, DevOps, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements •Applying knowledge of software development best practices, including technical design specifications, coding standards, code reviews, source control management, build processes, testing, and operations. An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Works independently with general supervision. • Problems faced are difficult but typically not complex. • May influence others within the job area through explanation of facts, policies, and practices. Education Experience in lieu of Bachelor’s Degree 5+ years of relevant experience with a degree 7+ years of relevant experience without a degree Certification/Licensure No specific certification or licensure requirements Experience 5 to 7 years of relevant experience. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!

The role involves developing various types of software, including end-user applications and enterprise data architecture. Responsibilities include understanding software functionality, writing code, and supporting software testing and deployment activities. | Candidates should have 3 to 5 years of relevant experience, with a preference for those holding a degree. Experience in software development best practices and various programming languages is essential. | City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview Software product development focuses on developing multiple types/categories of software including end-user applications, enterprise data architecture, and operating systems/utility software and tools, which provides a platform for running end-user applications for external customers. The work includes: •Understanding the domain of the software problem and/or functionality, the interfaces between hardware and software, and the overall software characteristics •Using programming, scripting, and/or database languages to write the software code •Supporting software test engineering, DevOps, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements •Applying knowledge of software development best practices, including technical design specifications, coding standards, code reviews, source control management, build processes, testing, and operations. Education Experience in lieu of a Bachelor’s Degree 3+ years of relevant experience with a degree 5+ years of relevant experience without a degree Certification/Licensure No specific certification or licensure requirements Experience Required to 3 to 5 years of relevant experience Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!

The Care Coordinator performs a variety of casework duties and provides case management services to patients, families, and designated caregivers. They assist adult patients and their families with personal and environmental difficulties associated with medical conditions, including terminal illnesses. | Candidates must possess a degree in Health & Human Services or a related field, with at least one year of experience in Long Term Care, Health Plan, and Medicaid. Mental health experience is preferred. | City/State Fairfax, VA Work Shift First (Days) Overview: Sentara Health Plans is hiring a Care Coordinator in Falls Church, Arlington, Woodbridge, Fairfax, VA and surrounding areas! Status: Full-time, permanent position (40 hours) Standard working hours: 8am to 5pm EST, M-F The position requires both in person/face-to-face assessments and remote telephonic assessments for the LTSS Waiver population in Falls Church, Fairfax, Arlington, Woodbridge, VA and surrounding areas! Location: Candidate must reside in Falls Church, Fairfax, Arlington, Woodbridge, VA and surrounding areas! Job responsibilities: Performs a variety of casework duties and provides case management services to patients, families, and designated caregivers. Must develop, participate and monitor multidisciplinary collaboration of services to patients where appropriate. Assist adult patients and their families with personal and environmental difficulties associated with medical condition up to and including at time of terminal illnesses. Education: Must possess a degree in Health & Human Services or one of the following related Fields: -Art Therapy -Behavioral Sciences -Child Development -Cognitive Sciences -Community Mental Health Counseling (MH, Vocational, Pastoral, etc.) -Counselor Education -Early Childhood Development -Educational Psychology -Gerontology -Healthcare Administration -Human Development -Human Services -Marriage and Family Therapy -Music Therapy -Nursing -Pharmacy -Psychiatric Rehabilitation -Psychology -Rehabilitation Counseling -Social Work -Sociology -Special Education -Speech Therapy -Therapeutic Recreation -Vocational Rehabilitation All degrees must be from schools that are listed as accredited on the U.S. Department of Education College Accreditation database found on the U.S. Department of Education website. Schools that are not listed on the database do not meet the standard as accredited. Degrees that have been obtained from schools outside the United States will be reviewed individually. Certification/Licensure None required Experience Long Term Care- 1 year; Health Plan- 1 year; Medicaid- 1 year REQUIRED At least one year of mental health experience preferred Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees. Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals. We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services—all to help our members improve their health. Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! To apply, please go to www.sentaracareers.com and use the following as your Keyword Search: JR-85678 Talroo – Health Plan Keywords: Care Coordination, Human Services, Community Health, Health Education, Long Term Care, Health Plan, Social Work, Therapy, Counseling, Psychology, Waiver, LTSS, Medicaid, Managed Care, MCO, Alexandria, Falls Church, Arlington, Annandale, Woodbridge, Fairfax, VA, Virginia Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!

Oversee and coordinate multiple inter-related technical projects within the PMO to ensure alignment with business objectives and successful execution. | Minimum 3 years IT program/project management experience with a degree or 5 years without, strong governance and project delivery skills. | City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview The IT Program Manager is responsible for overseeing and coordinating multiple inter-related technical projects within the Technical Program Management Office (PMO). This role ensures that projects align with business objectives, meet strategic goals, and adhere to best practices in program and project management. The IT Program Manager provides centralized expertise, governance, and support, driving efficiency and ensuring successful project execution. The IT Program Manager is responsible for overseeing and coordinating multiple inter-related technical projects within the Technical Program Management Office (PMO). This role ensures that projects align with business objectives, meet strategic goals, and adhere to best practices in program and project management. The IT Program Manager provides centralized expertise, governance, and support, driving efficiency and ensuring successful project execution. Education Bachelor's Degree (Preferred) Certification/Licensure No specific certification or licensure requirements Experience Required to have a minimum of 3 years of relevant experience in IT program/project management with a degree Required to have 5 years of related experience without a degree We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $106,080 - $176820.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!

The Care Coordinator performs a variety of casework duties and provides case management services to patients, families, and designated caregivers. They assist adult patients and their families with personal and environmental difficulties associated with medical conditions, including terminal illnesses. | Candidates must possess a degree in Health & Human Services or a related field and have at least one year of experience in Long Term Care, Health Plan, and Medicaid. Mental health experience is preferred. | City/State Winchester, VA Work Shift First (Days) Overview: Sentara Health Plans is hiring a Care Coordinator in Winchester, VA and surrounding areas! Status: Full-time, permanent position (40 hours) Standard working hours: 8am to 5pm EST, M-F The position requires both in person/face-to-face assessments and remote telephonic assessments for the LTSS Waiver population in Winchester, VA and surrounding areas! Location: Candidate must reside in Winchester, VA and surrounding areas! Job responsibilities: Performs a variety of casework duties and provides case management services to patients, families, and designated caregivers. Must develop, participate and monitor multidisciplinary collaboration of services to patients where appropriate. Assist adult patients and their families with personal and environmental difficulties associated with medical condition up to and including at time of terminal illnesses. Education: Must possess a degree in Health & Human Services or one of the following related Fields: -Art Therapy -Behavioral Sciences -Child Development -Cognitive Sciences -Community Mental Health Counseling (MH, Vocational, Pastoral, etc.) -Counselor Education -Early Childhood Development -Educational Psychology -Gerontology -Healthcare Administration -Human Development -Human Services -Marriage and Family Therapy -Music Therapy -Nursing -Pharmacy -Psychiatric Rehabilitation -Psychology -Rehabilitation Counseling -Social Work -Sociology -Special Education -Speech Therapy -Therapeutic Recreation -Vocational Rehabilitation All degrees must be from schools that are listed as accredited on the U.S. Department of Education College Accreditation database found on the U.S. Department of Education website. Schools that are not listed on the database do not meet the standard as accredited. Degrees that have been obtained from schools outside the United States will be reviewed individually. Certification/Licensure None required Experience Long Term Care- 1 year; Health Plan- 1 year; Medicaid- 1 year REQUIRED At least one year of mental health experience preferred Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees. Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals. We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services—all to help our members improve their health. Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! To apply, please go to www.sentaracareers.com and use the following as your Keyword Search: JR-86229 Talroo – Health Plan Keywords: Care Coordination, Human Services, Community Health, Health Education, Long Term Care, Health Plan, Social Work, Therapy, Counseling, Psychology, Waiver, LTSS, Medicaid, Managed Care, MCO, Winchester, VA, Virginia Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!

Manage on-premises Active Directory and Azure services, including administration, support, maintenance, and monitoring. Handle migration activities and day-to-day administration of escalated calls. | Candidates must have 7+ years of experience managing Active Directory and related services, with specific experience in migrations and setting up conditional access policies. A degree is preferred, but extensive experience may substitute for formal education. | City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview Manage on-premises Active Directory, Entra ID (Azure Active Directory), AD Federation Services (ADFS), and Azure AD Connect servers. Administration, support, maintenance, and monitoring Manage conditional access policies, application integrations, and Identity synchronization from on-premises AD to Entra ID. Day-to-day administration of L3 and escalated calls, and provide resolution. Handle migration activities in Active Directory, ADFS, Entra ID and Azure AD Connect. Be part of on-call rotation schedule Education Experience in lieu of a Bachelor’s Degree 5+ years of relevant experience with a degree (Required) 7+ years of relevant experience without a degree (Required) Certification/Licensure No specific certification or licensure requirements Experience Required to have 7+ years of experience in managing on-premises Active Directory, Entra ID (Azure Active Directory), AD Federation Services (ADFS), and Azure AD Connect servers. Required to have experience in migrations from AD/ADFS to Entra ID. Required to have experience in setting up conditional access policies, application integrations, PHS, and WS-FED Required to have knowledge of Industry standard authentication protocols – SAML, OpenID Connect, OAuth, and password less authentication. Candidate should be capable of driving projects, e.g. modernize the Active Directory environment, consolidate domains, and leverage cloud-based identity services. Good understanding of domain controller backup/restore/disaster recovery. Good understanding of AD security, attacks, and mitigations. . We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$91,416.00-$152,380.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!

The ARTS Care Coordinator reviews clinical information from providers to ensure it meets Medical Necessity Criteria for service authorization. This role requires knowledge of various healthcare protocols and ensures accurate data entry into the claims system for payment processing. | Candidates must have a Master's degree in Counseling, Social Work, or a BSN, along with relevant licensure. Additionally, two years of experience in behavioral health and one year in care coordination or related fields is required. | City/State Roanoke, VA Work Shift First (Days) Overview: Sentara Health is currently seeking a full-time remote Arts Care Coordinator. Position Status: Full-time, Day Shift Position Location: Remote in the state of Virginia Standard Working Hours: Monday - Friday, 8:00AM - 5:00PM EST. Overview The ARTS Care Coordinator is responsible for review of clinical information received from providers ensuring clinical data is substantial enough to meet Medical Necessity Criteria to authorize services as needed. Requires knowledge of managed care contracting, Medical Necessity, CMHRS services, BH and ARTS services, DMAS protocols, clinical protocols and clinical review requirements. Requires knowledge of contractual, regulatory and compliance requirements for government payers, self funded and commercial payers. Ensures appropriate and accurate information is entered into claims system for processing of payment Education Master's degree in Counseling or Social Work or BSN Certification/Licensure LCSW or LPC or LMFT or RN current license for the state of Virginia. LMHP- S, LMHP-R may be considered if actively working towards licensure and prior experience is present. Experience 2 years experience working in behavioral health and 1 years' experience with behavioral health care coordination, discharge planning, continuity of care or transitions of care required. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!

The LTSS Waiver Authorization Coordinator provides operational support for MLTSS clinical processes, collaborating with Care Coordination and LTSS Authorization teams. Responsibilities include reviewing reports, obtaining screenings, determining member eligibility, and submitting waivers to DMAS. | Candidates should have a minimum of 2 years of related experience in a medical setting, preferably in long-term care or Medicaid. An Associate's Level Degree is preferred, along with knowledge of Medicaid waiver services and experience with vulnerable populations. | City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Health Plans is recruiting a Long-Term Services and Supports (LTSS) Waiver Authorization Coordinator! Status: Full-Time, permanent position (40 hours) Standard working hours: 8 am to 5 pm EST, M-F Location: This position can work remotely in VA. Job responsibilities: Responsible for providing operational support of MLTSS clinical processes in collaboration with the Care Coordination team and the LTSS Authorization team. Reviews reports, requests and documentation for information concerning LOC changes. Contacts authorized screening entities statewide to obtain MLTSS screenings within expected timeframes. Corresponds with DMAS to request screenings and to obtain regulatory guidance on the screening process and other processes that affect waiver eligibility. Corresponds with Nursing/Hospice Facilities for LOC change information, member data updates and regulatory reporting. Collaborates with LTSS Authorization team for members with CCC Plus waiver authorization requests. Reviews MLTSS screenings for validity and authorization. Determines member eligibility for LTSS waivers and completes charting. Submits waivers to DMAS for eligible members. Notifies Analytics Department for follow-up to ensure accurate payment from DMAS. Assists with corrections of LOC change forms and LOCERI assignments, and acts as a point of contact for access to DMAS portal. Reviews, approves, processes and audits charts for DMAS 225s. Provides education to Care Coordinators. Handles the fax queue; attaches faxes in the charting system and creates notifications. Other duties as assigned. Education: ALD - Associate's Level Degree preferred Certification/Licensure: None required Experience: Minimum of 2 years related working experience in a medical setting, preferably long-term care, home health, or MCO Medicaid experience Knowledge of Medicaid waiver services Experience working with low-income, disadvantaged, disabled, elderly, and vulnerable populations preferred. Preferred qualifications: ALD - Associate's Level Degree preferred Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees. Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals. We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services—all to help our members improve their health. Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! To apply, please go to www.sentaracareers.com and use the following as your Keyword Search: JR-84102 #Indeed Monster Talroo – Health Plan LTSS Waiver Authorization Coordinator, MLTSS, Medicaid, MCO, Health Plan, DMAS, Remote, Virginia, VA, Long term care, home health Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!