RPM Living

Design and develop engaging learning experiences in formats such as video, simulations, and interactive content, partnering with business leaders and subject matter experts to improve performance and learner outcomes. | Requires instructional design or related experience, a portfolio demonstrating creative technology use, project management skills, and the ability to turn complex information into actionable learning. | Overview At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. Purpose Statement: Our purpose is to create a thriving, future-ready workforce that transforms the property management industry. Through RPM Academy, we make learning accessible to all—delivering technical skillbuilding, leadership development, and career growth opportunities that empower associates to create extraordinary experiences for residents, clients, and each other. Position Summary We’re not looking for someone who just builds courses. We’re looking for a Learning Experience Designer who understands modern learning and is looking to be a disruptor in the learning space. You’ll help shape how thousands of RPM associates learn, work, and build the skills they need to succeed. You’ll turn complex business problems into experiences people actually want to use, whether that’s a 60-second video, an interactive experience, a simulation, a job aid, an AI-powered learning experience, a digital adoption moment, or an eLearning course. You’ll be part designer, storyteller, technologist, experimenter, and problem solver. You’ll use modern learning design, emerging technology, and visual storytelling to move quickly from idea to prototype to launch. You’ll challenge "we need training" when training isn’t the answer and find smarter ways to remove friction from the learner experience. This is a role for someone who is curious, creative, and energized by figuring out what’s next. Someone who can take a blank page, a complex business problem, and SME content and turn it into something clear, useful, and engaging. Responsibilities Design what’s next. Create modern learning experiences across short-form video, microlearning, interactive learning, simulations, eLearning, live learning, job aids, and performance support. Solve the real problem. Partner with business leaders and SMEs to understand what associates actually need to know, do, and apply, then determine the right solution. Make complex simple. Transform systems, processes, and role expectations into clear, practical experiences that help associates build confidence and capability. Create content people want to consume. Use visual storytelling, video, interaction, elearning and short-form formats to make learning engaging, memorable, and easy to apply. Leverage Technology. Use industry leading tools, Generative AI and effective prompting to accelerate ideation, research, scripting, content creation, visual development, automation, and rapid prototyping. Prototype, test, repeat. Experiment with new approaches, gather learner and stakeholder feedback, use data to understand what works, and continuously improve. Enablement-First Mindset: A deep understanding of how to solve tangible business problems through technology and workflow-embedded interventions rather than strictly content delivery. Partner boldly. Work closely with SMEs, business leaders, technology teams, and L&D to turn ideas into scalable learning experiences. Own the work. Lead projects from discovery through launch, balancing priorities, timelines, stakeholders, and multiple projects at once. Keep pushing. Stay curious about what’s happening across learning, AI, technology, content, and UX, and bring ideas back to RPM that can make our learning ecosystem better. Education and Experience We’re open to varying experience backgrounds that translate to supporting adult learners. Examples include experience in multimedia development, instructional design, learning experience design, digital learning, content design, marketing, communications, enablement, or a related field. A portfolio that demonstrates how you think and create, not simply how many eLearning courses you can build is preferred. We want to see variety, creativity, strong visual communication, and thoughtful use of technology. Experience creating digital learning experiences across multiple formats, including short-form video, microlearning, interactive learning, eLearning, simulations, performance support, or similar solutions. Strong visual storytelling and the ability to turn complex information into simple, engaging, actionable experiences. Demonstrated experience using Generative AI and prompting to accelerate creative and learning design workflows. Strong instructional design and adult learning fundamentals. Ability to rapidly learn and experiment with new tools and technologies. Strong project management skills and the ability to move multiple projects forward in a fast-paced environment. Comfortable facilitating discovery sessions, workshops, learning experiences, and stakeholder conversations. Ability to use data, feedback, and experimentation to continuously improve learning solutions. Experience with tools such as Articulate 360, Synthesia, video editing platforms, WalkMe, 360Learning, or similar technologies is a plus. Experience supporting frontline or distributed workforces, technology implementations, or business process changes is a plus. Qualifications Physical Requirements: May be required to sit or stand for extended periods of time Must be able to read documents, computer screens and data Must be able to hear and understand verbal communications in person and over the phone or computer May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds Must be able to operate a computer, keyboard, mouse and other office equipment Work Environment: This role is eligible for remote. Company Information Join RPM Living and experience exceptional benefits designed to enhance your life. Weekly pay for all associates working onsite at an apartment community Comprehensive healthcare coverage available for all full-time, regular associates Employer-paid employee assistance, mental health, and wellness programs Ancillary benefits including critical illness, hospital indemnity, and accident insurance 401(k) with robust company match Opportunities for professional development, career growth, and role-based learning plans Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) Paid time off plus floating holidays and volunteer days Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts) Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver. RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster. RPM Living is an Equal Opportunity Employer. If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.

Lead category strategy development and implementation to optimize supply sources and manage supplier relationships. | Bachelor's degree and 5+ years procurement experience with proficiency in eProcurement systems and advanced Excel skills. | Overview At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. Department Vision StatementBe the most trusted procurement partner in multifamily housing, driving innovation, sustainability, and unmatched value for our communities within the RPM Living portfolio. Our tag line: “Delivering quality and value, one property at a time.”Department Mission StatementOur purpose & mission is to ensure every procurement transaction creates value; we empower our communities’ growth by securing the best vendor partnerships, products, and services--delivering quality, value, and sustainability so our residents feel at home, our properties perform at their best, and our business thrives responsibly. Position Summary With general direction from Procurement leadership and with a focus on multiple indirect spend categories, The Category Manager, leads and oversees the development of category strategies and related implementation processes and procedures to maximize business opportunities. This includes but is not limited to, working with business partners and stakeholders to ensure alignment around goals, strategies, and execution, develop and optimize sources of supply. Responsibilities Owns assigned categories, including stakeholder management, negotiation development and execution, in depth market knowledge research, supplier relationships/management, and drive continuous improvement of the given category Utilizes category expertise to jointly develop category strategies in partnership with business stakeholders - ensuring alignment with all levels of business partners, including Corporate, Area, and Business Units Leads process standardization and process improvement initiatives to ensure business requirements are achieved Develops and implements effective supplier performance management initiatives to ensure continuous improvement and compliance Develops and achieves YOY goals and objectives to the assigned project(s) and categories. Collaborates with department team members and supports operations to achieve their goals Performs other duties as assigned or apparent Education and Experience Bachelor’s Degree in Business, Supply Chain Management, Marketing, Finance, and/or Master’s in Business Administration Proficiency with eProcurement systems and MS Office, including advanced MS Excel skills Minimum of 5 years of supply chain, procurement experience or related experience Ability to effectively communicate, both written and verbally, with customers and stakeholders to build strong internal and external relationships while maintaining a high sense of urgency and customer focus Strong analytical skills with a focus on details, cost drivers, and total cost of ownership and the ability to develop sourcing strategies and influence executive management Ability to effectively manage multiple projects or tasks with varying and competing timelines Qualifications Physical Requirements: May be required to sit or stand for extended periods of time Must be able to read documents, computer screens and data Must be able to hear and understand verbal communications in person and over the phone or computer May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds Must be able to operate a computer, keyboard, mouse and other office equipment Work Environment: This is a hybrid role, requiring the associate to work in our Austin office 3 days per week The office is an open setting which may include bright lights, constant noises and distractions Company Information Join RPM Living and experience exceptional benefits designed to enhance your life. Weekly pay for all associates working onsite at an apartment community Comprehensive healthcare coverage available for all full-time, regular associates Employer-paid employee assistance, mental health, and wellness programs Ancillary benefits including critical illness, hospital indemnity, and accident insurance 401(k) with robust company match Opportunities for professional development, career growth, and role-based learning plans Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) Paid time off plus floating holidays and volunteer days Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts) Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver. RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster. RPM Living is an Equal Opportunity Employer. If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu. If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.

Manage leasing operations including applications, renewals, rent collection, and resident relations. | Requires high school diploma, one year customer service or leasing experience, and Illinois Residential Leasing Agent License. | Overview At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. Position Summary The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media. Responsibilities Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagementCompletes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner Education and Experience High school diploma or GED At least one year of experience in customer service or apartment leasing. A background in accounting combined with customer service is also preferred Microsoft Office Suite, Project Management Illinois Residential Leasing Agent License Required Qualifications Physical Requirements: May be required to sit for extended periods of time while working at a desk May be required to climb stairs Must be able to read documents, computer screens and data Must be able to hear and understand verbal communications in person and over the phone or computer May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds Must be able to operate a computer, keyboard, mouse and other office equipment Work Environment: This role is based on site and requires that the employee spend time outside with exposure to the elements May require working in confined spaces, heights and potentially hazardous areas A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs This job title is associated with Assistant Manager, Assistant Property Manager, and/or Assistant Business Manager. Company Information Join RPM Living and experience exceptional benefits designed to enhance your life. Weekly pay for all associates working onsite at an apartment community Comprehensive healthcare coverage available for all full-time, regular associates Employer-paid employee assistance, mental health, and wellness programs Ancillary benefits including critical illness, hospital indemnity, and accident insurance 401(k) with robust company match Opportunities for professional development, career growth, and role-based learning plans Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) Paid time off plus floating holidays and volunteer days Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts) Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver. RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster. RPM Living is an Equal Opportunity Employer. If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.

Manage leasing operations, resident satisfaction, and property visibility through communication and market research. | High school diploma and one year customer service experience with proficiency in Microsoft Office and organizational skills. | Overview At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. Position Summary The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media. Responsibilities Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagementCompletes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner Education and Experience High school diploma or GED At least one year of experience in customer service or apartment leasing. A background in accounting combined with customer service is also preferred Microsoft Office Suite, Project Management Qualifications Physical Requirements: May be required to sit for extended periods of time while working at a desk May be required to climb stairs Must be able to read documents, computer screens and data Must be able to hear and understand verbal communications in person and over the phone or computer May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds Must be able to operate a computer, keyboard, mouse and other office equipment Work Environment: This role is based on site and requires that the employee spend time outside with exposure to the elements May require working in confined spaces, heights and potentially hazardous areas A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs This job title is associated with Assistant Manager, Assistant Property Manager, and/or Assistant Business Manager. Company Information Join RPM Living and experience exceptional benefits designed to enhance your life. Weekly pay for all associates working onsite at an apartment community Comprehensive healthcare coverage available for all full-time, regular associates Employer-paid employee assistance, mental health, and wellness programs Ancillary benefits including critical illness, hospital indemnity, and accident insurance 401(k) with robust company match Opportunities for professional development, career growth, and role-based learning plans Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) Paid time off plus floating holidays and volunteer days Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts) Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver. RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster. RPM Living is an Equal Opportunity Employer. If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.

Manage leasing operations, rent collections, lease renewals, and promote resident satisfaction through marketing and outreach. | High school diploma or GED, 1+ year customer service or leasing experience, proficiency in Microsoft Office, strong communication, accounting background preferred. | Overview At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. Position Summary The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media. Responsibilities Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagementCompletes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner Education and Experience High school diploma or GED At least one year of experience in customer service or apartment leasing. A background in accounting combined with customer service is also preferred Microsoft Office Suite, Project Management Qualifications Physical Requirements: May be required to sit for extended periods of time while working at a desk May be required to climb stairs Must be able to read documents, computer screens and data Must be able to hear and understand verbal communications in person and over the phone or computer May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds Must be able to operate a computer, keyboard, mouse and other office equipment Work Environment: This role is based on site and requires that the employee spend time outside with exposure to the elements May require working in confined spaces, heights and potentially hazardous areas A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs This job title is associated with Assistant Manager, Assistant Property Manager, and/or Assistant Business Manager. Company Information Join RPM Living and experience exceptional benefits designed to enhance your life. Weekly pay for all associates working onsite at an apartment community Comprehensive healthcare coverage available for all full-time, regular associates Employer-paid employee assistance, mental health, and wellness programs Ancillary benefits including critical illness, hospital indemnity, and accident insurance 401(k) with robust company match Opportunities for professional development, career growth, and role-based learning plans Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) Paid time off plus floating holidays and volunteer days Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts) Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver. RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster. RPM Living is an Equal Opportunity Employer. If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.