16 open positions available
Conduct and interpret research on higher education and online learning trends to produce actionable insights for strategic decision-making. | Experience in market research, data analysis, report creation, and presentation skills, with a background in higher education or related fields preferred. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. The Impact You Will Make The Market Strategy and Research team is a consultative ‘central hub' market research team within Integrated Marketing at Risepoint, partnering across the business—including business development, partner management, marketing, and beyond. We are researchers and data storytellers who turn complex market data into clear, informative and actionable insights to help our partners achieve success. The Market Strategy and Research Analyst will conduct research activities to collect data and other information related university degree programs, trends in online education, and other related aspects of higher education. The Analyst will work in close collaboration with the Manager of the Market Strategy and Research Department to produce dynamic and engaging reports in support of marketing, sales and strategic planning activities. The primary role of the Analyst will be producing research and presenting research findings to various stakeholders. What You Will Do • Gather qualitative and quantitative data related to university degree programs, online education trends, and the higher education landscape; analyze and interpret findings to deliver actionable, strategic insights and prescriptive recommendations. Translate research findings into practical implications that inform partner strategy, program development, market positioning, and decision-making. • Partner with the Manager of Market Strategy & Research to help scope research questions, define methodologies, and ensure insights align with business, marketing, and partner objectives. • Collect and synthesize insights from multiple sources—including internal stakeholders, industry data, and external research—to develop comprehensive market perspectives. • Prepare clear, accurate, and visually compelling reports and presentations that translate complex data into engaging, easy-to-understand stories. • Present research findings to internal stakeholders and prospective or current partners, providing consultative guidance and strategic recommendations. • Collaborate cross-functionally with marketing, business development, partner management, and other teams to support go-to-market strategies, sales conversations, and strategic planning. Incorporate stakeholder feedback to refine analyses, improve storytelling, and continuously enhance the quality and usefulness of deliverables. • Stay current on higher education, online learning, and market research trends and best practices to inform ongoing and future research efforts. • Contribute to the development and improvement of team processes, templates, and tools to increase efficiency and scalability of research work. What Success Looks Like • Consistently delivering high-quality, actionable research that informs strategic decision-making across Risepoint • Developing well-structured, clear, accurate, visually engaging reports and insightful research presentations that translate complex market data into compelling, easy-to-understand stories. • Manages multiple research projects efficiently, meeting deadlines while maintaining attention to detail and data integrity How Impact Will be Measured in the First Year • Research delivery and quality: Timely completion of assigned research projects with minimal rework; accuracy, clarity, and usefulness of research; consistent use of best practices in data visualization and reporting. • Stakeholder satisfaction & collaboration: Positive feedback from internal partners regarding the clarity, relevance, and actionability of deliverables; evidence of collaboration with cross-functional teams & incorporation of stakeholder input. • Professional growth & independence: Increased ability to independently manage projects and research projects; ongoing development of analytical, technical, and consultative skills aligned with team needs Experience that Matters Most • 1-2 years of market research and data gathering experience, with a strong ability to compile data into reports and insights that support marketing, sales, and strategic decision-making, and a working knowledge of basic statistical approaches used to analyze and validate research findings. • Inquisitive problem-solver who is excited about learning and teaching; a self-starter capable of working independently while collaborating effectively in a fast-paced environment. • Strong technical skills in Microsoft Office, particularly PowerPoint and Excel, with excellent organization, writing, and communication skills. • Proven ability to deliver high-quality work while managing multiple projects and evolving priorities. Experience That's Great to Have • Experience with Tableau and/or Power BI • Bachelor's degree in a related field, experience working in higher education a plus • Experience working in a team-oriented, remote, collaborative environment • Experience working with internal stakeholders to understand research needs, manage upward, and influence colleagues without direct authority Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.
Support and operationalize digital experience initiatives, develop performance insights, and create executive materials. | Requires 5+ years in program management or digital marketing, with understanding of SEO and cross-functional project coordination. | Job Description: • Serve as an operational partner and extension of the VP of Digital Experience • Support definition and documentation of DX functional initiatives, roadmaps, dependencies between projects, and business cases • Develop executive-ready updates to inform progress and risks against initiatives • Operationalize initiatives across DX and partner portfolio • Establish and manage the performance rhythm of the business for DX • Support DX leaders refine forecast assumptions based on trends and key initiatives • Oversee DX performance insights and storytelling • Lead and support cross-channel initiatives ensuring alignment, accountability, and momentum across teams • Create executive-ready materials • Support ongoing updates to DX business cases and investment narratives Requirements: • Bachelor’s Degree in Marketing, Business or related field • 5+ years of Program management, Digital marketing, CRO • High level understanding of SEO strategy • Experience leading or coordinating cross functional initiatives or strategic projects Benefits: • Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development
Lead and build a high-impact analytics organization to drive strategic insights and measurable business outcomes across marketing and operations. | Over 12 years of experience in analytics or data science, with proven success in implementing predictive models, AI/ML solutions, and influencing executive decision-making. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. Risepoint is seeking a VP of Business Insights & Analytics to build and lead a unified insights capability that transforms data into strategic, actionable intelligence across Marketing & Operations. This leader will integrate analytics from across the organization into a cohesive insights engine—elevating our understanding of student behavior, partner performance, marketing channel ROI, operational efficiency, and cost/revenue opportunities. This role is responsible for shaping hypotheses, delivering predictive and prescriptive insights, designing experimentation frameworks, driving critical data-driven cost & revenue initiatives, and influencing decision-making across the executive team. While data engineering and governance sit outside of immediate scope, this role will shape data requirements and partner there closely to ensure data is leveraged fully and effectively. The ideal candidate is a strategic thinker, builder, and end-to-end operator with deep experience implementing analytics solutions—including AI/ML-enabled approaches—that drive material revenue lift, cost efficiency, or measurable performance improvement. Key Responsibilities 1. Cross-Functional Influence & Strategic Impact • Serve as the executive-level insights partner to Marketing & Ops leadership (COO, Channel, Integrated Marketing, Student Success, Strategy leaders) • Shape strategic hypotheses and drive a fact-based approach to identifying revenue growth opportunities, cost savings, operational efficiency gains, and margin expansion. • Partner with functional leaders to define, prioritize, and implement strategic initiatives and transformation efforts informed by data, ensuring insights translate into measurable business outcomes. • Translate advanced analytics into compelling narratives that influence executive and board-level decisions; help direct effort and investment across the business. • Align insights priorities with business needs and overall strategy, ensuring work is focused on the most impactful outcomes. • Build strong cross-functional relationships to accelerate adoption of insights and drive measurable, sustained improvements. 2. Lead, Build, and Scale a High-Performing Insights Organization and Business Partnership Model • Lead the integrated analytics partnership across four core business domains. Each area will have some level of dedicated resourcing to shape opportunity areas, establish key metrics and monitoring, and deliver hands-on impact through data-driven efforts: • Performance Analytics • Deliver portfolio-level insights that surface revenue opportunities, risk signals, and growth drivers. • Own investor and board narratives (including investor-facing Monthly Business Review) with rigorous, actionable analysis and clear messaging. • Drive cross-functional budget process and forecasting across Marketing & Ops • Channel Marketing Analytics • Own insights across paid, organic, email, field marketing channels to drive higher ROI and efficiency. • Lead MMM, attribution & incrementality, audiences/segmentation, testing capabilities that improve channel allocation and performance. • Student Success Center (SSC) • Analyze call center productivity, agent performance, voice-of-student signals, and engagement patterns. • Use AI/ML and conversation intelligence to identify operational levers that improve conversion and retention. • Integrated Marketing & Partner Insights • Deliver partner-level insights across funnel performance, portfolio health, and holistic student lifecycle. • Identify cross-portfolio opportunities to improve partner growth, student outcomes, and commercial performance. • Define a scalable organizational model with shared methodologies, tooling, and standards of excellence that increase velocity and quality of insights. • Establish end-to-end processes for generating insights—from data exploration to recommendations that drive action. • Create a culture of analytical rigor, experimentation, AI-enabled analysis, and business impact. • Mentor and develop leaders and analysts, elevating technical depth, business acumen, and storytelling. 3. Drive Action Through Advanced Analytics & Modern Modelling Approaches • Lead the design and implementation of analytics solutions that produce measurable business impact, including: • Predictive modeling (e.g., value-based bidding, lead scoring, churn/retention/ drop-out) • AI/ML applications (e.g., learning from voice data, filtering/recommendations) • Experimentation and incrementality frameworks • Optimization models (incl. MMM, value-based bidding, incrementality testing) • Own model governance, monitoring, and performance lifecycle in partnership with data engineering. • Introduce and embed a test-and-learn culture across marketing and operations to quantify uplift and ROI. • Use GenAI tools to accelerate insight discovery, automate exploratory analysis, and improve visualization/storytelling. • Partner with data engineering teams to define analytical data needs (back-end data pipeline across 1st, 2nd, 3rd party data) and ensure teams can leverage high-quality, AI-ready data assets. Qualifications Experience • 12+ years of experience in analytics, insights, data science, or data-driven strategy roles with a track record of driving material business impact. • Proven ability to design and implement analytics solutions—including predictive modeling, experimentation, and AI/ML applications—that deliver measurable revenue lift, cost efficiency, or performance improvement. • Deep experience leading multi-disciplinary analytics teams and building new capabilities, operating models, and standards that scale across complex organizations. • Strong background in marketing analytics, operational analytics, customer lifecycle insights, or channel optimization, with the ability to connect insights to financial outcomes, unit economics, and partner performance. • Demonstrated success influencing executives and driving insight-to-action, including shaping strategic hypotheses, guiding investment decisions, and elevating analytics in leadership discussions. • Experience working with modern analytics and AI ecosystems, partnering closely with data engineering, BI, and product/tech teams to ensure high-quality data, AI-ready infrastructure, and resilient measurement frameworks. • Nice to have: prior experience in Management Consulting or strategy roles supporting executive-level decision-making. Skills & Competencies • Demonstrated experience building and operationalizing analytics frameworks that improve revenue, reduce costs, or enhance efficiency—translating advanced methods into solutions embedded in day-to-day decision-making. • Distinctive ability to translate complex analytics into strategic narratives and executive-ready recommendations that shape direction, investment, and priorities. • Deep business acumen across marketing, operations, and partner economics, with the ability to connect insights to financial outcomes, unit economics, and operational levers. • Strong leadership, communication, and stakeholder management skills, with a proven track record of developing talent, building high-performing teams, and driving adoption of insights across complex, cross-functional organizations. • Comfortable navigating ambiguity and turning open-ended questions into structured, actionable hypotheses and solutions that drive measurable business impact. • Strong technical foundation in modern analytics techniques including predictive modeling, segmentation, lifetime value, funnel analytics, experimentation, optimization, uplift modeling, and causal inference approaches where randomized testing isn’t feasible. • Hands-on experience applying AI and ML (LLMs & GenAI, NLP, classification, clustering, forecasting, automation) to generate actionable insights, accelerate analysis, and improve operational performance; familiarity with emerging LLMOps practices such as evaluation, monitoring, and prompt governance. • Fluency in modern data and analytics environments, with experience partnering closely with data engineering and BI teams to design analytics-ready, AI-enabled data assets and ensure high-quality inputs for modeling and insights. Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.
Conduct research on higher education trends, analyze data, and produce reports to support strategic decision-making. | Experience in market research, data analysis, report creation, and familiarity with higher education or online learning trends. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. The Impact You Will Make The Market Strategy and Research team is a consultative ‘central hub’ market research team within Integrated Marketing at Risepoint, partnering across the business—including business development, partner management, marketing, and beyond. We are researchers and data storytellers who turn complex market data into clear, informative and actionable insights to help our partners achieve success. The Market Strategy and Research Analyst will conduct research activities to collect data and other information related university degree programs, trends in online education, and other related aspects of higher education. The Analyst will work in close collaboration with the Manager of the Market Strategy and Research Department to produce dynamic and engaging reports in support of marketing, sales and strategic planning activities. The primary role of the Analyst will be producing research and presenting research findings to various stakeholders. What You Will Do Gather qualitative and quantitative data related to university degree programs, online education trends, and the higher education landscape; analyze and interpret findings to deliver actionable, strategic insights and prescriptive recommendations. Translate research findings into practical implications that inform partner strategy, program development, market positioning, and decision-making. Partner with the Manager of Market Strategy & Research to help scope research questions, define methodologies, and ensure insights align with business, marketing, and partner objectives. Collect and synthesize insights from multiple sources—including internal stakeholders, industry data, and external research—to develop comprehensive market perspectives. Prepare clear, accurate, and visually compelling reports and presentations that translate complex data into engaging, easy-to-understand stories. Present research findings to internal stakeholders and prospective or current partners, providing consultative guidance and strategic recommendations. Collaborate cross-functionally with marketing, business development, partner management, and other teams to support go-to-market strategies, sales conversations, and strategic planning. Incorporate stakeholder feedback to refine analyses, improve storytelling, and continuously enhance the quality and usefulness of deliverables. Stay current on higher education, online learning, and market research trends and best practices to inform ongoing and future research efforts. Contribute to the development and improvement of team processes, templates, and tools to increase efficiency and scalability of research work. What Success Looks Like Consistently delivering high-quality, actionable research that informs strategic decision-making across Risepoint Developing well-structured, clear, accurate, visually engaging reports and insightful research presentations that translate complex market data into compelling, easy-to-understand stories. Manages multiple research projects efficiently, meeting deadlines while maintaining attention to detail and data integrity How Impact Will be Measured in the First Year Research delivery and quality: Timely completion of assigned research projects with minimal rework; accuracy, clarity, and usefulness of research; consistent use of best practices in data visualization and reporting. Stakeholder satisfaction & collaboration: Positive feedback from internal partners regarding the clarity, relevance, and actionability of deliverables; evidence of collaboration with cross-functional teams & incorporation of stakeholder input. Professional growth & independence: Increased ability to independently manage projects and research projects; ongoing development of analytical, technical, and consultative skills aligned with team needs Experience that Matters Most 1–2 years of market research and data gathering experience, with a strong ability to compile data into reports and insights that support marketing, sales, and strategic decision-making, and a working knowledge of basic statistical approaches used to analyze and validate research findings. Inquisitive problem-solver who is excited about learning and teaching; a self-starter capable of working independently while collaborating effectively in a fast-paced environment. Strong technical skills in Microsoft Office, particularly PowerPoint and Excel, with excellent organization, writing, and communication skills. Proven ability to deliver high-quality work while managing multiple projects and evolving priorities. Experience That's Great to Have Experience with Tableau and/or Power BI Bachelor’s degree in a related field, experience working in higher education a plus Experience working in a team-oriented, remote, collaborative environment Experience working with internal stakeholders to understand research needs, manage upward, and influence colleagues without direct authority Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce. Reliable. Empowered. Adaptable. Customer-centric. Heart. These are some of the words that describe Risepoint employees. We have spent the past nearly 20 years helping universities grow by expanding access to affordable, life-changing education for working adults. As an education technology company that provides trusted partnership and expertise to more than 125 universities and colleges, we primarily work with regional universities, helping them create online programs in critical areas such as nursing, teaching, business, and public service. We are dedicated to increasing access to affordable education so that more students can improve their careers and their communities.
Support planning, prioritization, and execution of digital experience initiatives, develop KPIs, and create executive updates. | 5+ years in program management, digital marketing, or CRO, with experience leading cross-functional projects and understanding of SEO strategy. | Risepoint assists primarily regional universities in increasing their access and impact by making their academic programs available to students online. Founded in 2007, Risepoint mission is to expand access to high-quality, affordable, and workforce-relevant education, especially for working and adult students. Risepoint brings single-minded dedication to student success, an integrated set of services, and data-driven performance to our collaboration with university partners The Digital Experience team drives growth by optimizing partner microsites and landing pages across Risepoint’s portfolio. We create, manage, and deliver best-in-class experiences across thousands of landing pages and web experiences to drive a measurable impact on user engagement and business outcomes for our university partners. The team combines expertise in Organic Search, UX, CRO, and personalization to ensure prospective students find the right programs and take the next step in their educational journey. The team partners across functions to optimize conversion and usability while ensuring strong alignment with business priorities. Job Summary The Manager, DX Initiatives and Operations serves as operating partner to the VP of Digital Experience. This role drives cross-functional initiatives that span UX, SEO/AEO, CRO, and platform capabilities, ensuring clarity, alignment, and execution on the Digital Experience roadmap. This individual owns the operating rhythm of the Digital Experience function. This includes helping define the roadmap of prioritized initiatives, defining success metrics, coordinating work across leaders and teams, and building compelling narratives around performance and impact. The role is ideal for a systems-oriented, highly collaborative individual who thrives in ambiguity and can move seamlessly between strategy, execution, and analysis. Key Duties and Responsibilities Serve as an operational partner and extension of the VP of Digital Experience, supporting planning, prioritization, and execution of cross-functional DX initiatives. Support definition and documentation of DX functional initiatives, roadmaps, dependencies between projects, and business cases, supporting DX strategic decisions with data and analysis. Develop executive-ready updates to inform progress and risks against initiatives. Operationalize initiatives across DX and partner portfolio. Establish and manage the performance rhythm of the business for DX, including KPI definition, tracking, and reporting in collaboration with Analytics & Channel Leaders. Support DX leaders refine forecast assumptions based on trends and key initiatives. Oversee DX performance insights and storytelling, translating data into clear narratives around CRO wins, content ROI, SEO/AEO lifts, and platform progress Lead and support cross-channel initiatives ensuring alignment, accountability, and momentum across teams. This includes supporting DX leaders with data and workflow definitions for cross company projects. Create executive-ready materials, including monthly team and leadership decks Support ongoing updates to DX business cases and investment narratives Additional Position Responsibilities Perform in accordance with Risepoint Policies Perform other duties as assigned QUALIFICATIONS Bachelor’s Degree in Marketing, Business or related field 5+ years of Program management, Digital marketing, CRO. High level understanding of SEO strategy Experience leading or coordinating cross functional initiatives or strategic projects. Risepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an equitable environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other characteristic protected by applicable state or federal laws. RisePoint is an equal opportunity employer and supports a diverse and inclusive workforce Reliable. Empowered. Adaptable. Customer-centric. Heart. These are some of the words that describe Risepoint employees. We have spent the past nearly 20 years helping universities grow by expanding access to affordable, life-changing education for working adults. As an education technology company that provides trusted partnership and expertise to more than 125 universities and colleges, we primarily work with regional universities, helping them create online programs in critical areas such as nursing, teaching, business, and public service. We are dedicated to increasing access to affordable education so that more students can improve their careers and their communities.
Lead SEO initiatives across university partner websites to improve organic visibility and engagement, including technical SEO, content optimization, and AI-driven search enhancements. | 5-7 years of enterprise-level SEO performance optimization, team management experience, strong analytical skills, and experience with AI in SEO are required. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. The Impact You Will Make In this role, you will directly influence organic growth by improving how prospective students discover, engage with, and convert on Risepoint’s university partner websites. Through rigorous content auditing, on-page optimization, and technical SEO execution, you will strengthen topical authority across priority subject areas and ensure our content ecosystem is aligned to real search demand. Your work will drive measurable gains in organic visibility, traffic, and qualified leads across a complex, multi-site portfolio of 70+ university partners. You will also play a critical role in preparing Risepoint’s digital properties for the future of search. By optimizing content and site experiences for AI-driven and generative search environments, and by enabling high-quality execution from the specialists you lead, you will help build scalable, repeatable SEO and AEO practices that deliver sustained performance. What You Will Do • Project Management & Leadership – Oversee planning and day-to-day execution of SEO and AEO initiatives across assigned university partner websites, ensuring alignment with enterprise strategy and priorities • On-Page Optimization – Audit and evaluate existing content to identify optimization opportunities, refresh or pruning needs, and content gaps. Partner with Content teams to inform creation of new content that builds authoritative topic clusters and improves organic visibility and performance. • AI Visibility Improvements – Implement optimization tactics for AI overviews, generative engines, and answer-focused search experiences, including structured data, entity optimization, and content enhancements • Technical SEO & Site Health – Lead technical SEO analysis and implementation including site architecture, crawlability, indexation, Core Web Vitals, schema markup, and CMS/DXP best practices in partnership with MarTech and UX teams • Performance Analysis & Reporting – Analyze organic performance trends, diagnose issues and opportunities, and communicate insights to internal stakeholders • People Management & Enablement – Manage, coach, and develop SEO Specialists. Set clear priorities, review work quality, and support skill development aligned to team standards. • Cross-Functional Collaboration – Partner with Content, UX, CRO, Paid Media, and Analytics teams to ensure integrated optimization strategies that drive discoverability, engagement, and conversion What Success Looks Like • Assigned partner websites show sustained improvement in organic visibility, engagement, leads, applications, and enrollments that consistently meet or exceed forecasted annual goals • Content ecosystems built for discoverability, where innovative strategies and tactics you’ve helped define, result in pages that perform across traditional search results, rich features, and AI-generated answers • A culture of continuous learning and adaptability, where everyone is prepared to evolve their skills as search platforms, AI-driven discovery, and optimization techniques change How Impact Will be Measured in the First Year • Measurable improvements in organic visibility, engagement, leads, applications, and enrollments that meet or exceed 2026’s forecasted goals for your assigned university partners • Contributions to improvements of SEO processes, templates, and reporting, the establishment of foundational AEO workflows and measurement, and the adoption of AI-enabled workflows that improve efficiency, consistency, and execution speed • On-time delivery of high-quality work and growing demand for SEO and AEO support from cross-functional partners Experience That Matters Most • 5-7 years organic performance optimization for enterprise, agency, or multi-site ecosystems that demonstrates experience driving measurable gains in organic traffic, conversion, and visibility. • 2+ years of management or team lead experience, including coaching, prioritization, and quality assurance of organic projects • Strong analytical capability, with experience translating performance data into prioritized, actionable SEO recommendations. • Excellent communication and presentation skills, with the ability to collaborate effectively and present insights to cross-functional and senior stakeholders. Experience That's Great to Have • Demonstrated experience using AI to improve SEO operations, including automating research, analysis, and reporting workflows • Experience supporting Answer Engine Optimization (AEO) or Generative Engine Optimization (GEO) initiatives in evolving search environments • Experience working in higher education, or similarly complex, multi-brand ecosystems Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.
Lead and develop a high-impact analytics organization to drive strategic insights and operational improvements across marketing and operations. | Over 12 years of experience in analytics or data science, with proven success in implementing predictive models, AI/ML solutions, and influencing executive decision-making. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. Risepoint is seeking a VP of Business Insights & Analytics to build and lead a unified insights capability that transforms data into strategic, actionable intelligence across Marketing & Operations. This leader will integrate analytics from across the organization into a cohesive insights engine—elevating our understanding of student behavior, partner performance, marketing channel ROI, operational efficiency, and cost/revenue opportunities. This role is responsible for shaping hypotheses, delivering predictive and prescriptive insights, designing experimentation frameworks, driving critical data-driven cost & revenue initiatives, and influencing decision-making across the executive team. While data engineering and governance sit outside of immediate scope, this role will shape data requirements and partner there closely to ensure data is leveraged fully and effectively. The ideal candidate is a strategic thinker, builder, and end-to-end operator with deep experience implementing analytics solutions—including AI/ML-enabled approaches—that drive material revenue lift, cost efficiency, or measurable performance improvement. Key Responsibilities 1. Cross-Functional Influence & Strategic Impact Serve as the executive-level insights partner to Marketing & Ops leadership (COO, Channel, Integrated Marketing, Student Success, Strategy leaders) Shape strategic hypotheses and drive a fact-based approach to identifying revenue growth opportunities, cost savings, operational efficiency gains, and margin expansion. Partner with functional leaders to define, prioritize, and implement strategic initiatives and transformation efforts informed by data, ensuring insights translate into measurable business outcomes. Translate advanced analytics into compelling narratives that influence executive and board-level decisions; help direct effort and investment across the business. Align insights priorities with business needs and overall strategy, ensuring work is focused on the most impactful outcomes. Build strong cross-functional relationships to accelerate adoption of insights and drive measurable, sustained improvements. 2. Lead, Build, and Scale a High-Performing Insights Organization and Business Partnership Model Lead the integrated analytics partnership across four core business domains. Each area will have some level of dedicated resourcing to shape opportunity areas, establish key metrics and monitoring, and deliver hands-on impact through data-driven efforts: Performance Analytics Deliver portfolio-level insights that surface revenue opportunities, risk signals, and growth drivers. Own investor and board narratives (including investor-facing Monthly Business Review) with rigorous, actionable analysis and clear messaging. Drive cross-functional budget process and forecasting across Marketing & Ops Channel Marketing Analytics Own insights across paid, organic, email, field marketing channels to drive higher ROI and efficiency. Lead MMM, attribution & incrementality, audiences/segmentation, testing capabilities that improve channel allocation and performance. Student Success Center (SSC) Analyze call center productivity, agent performance, voice-of-student signals, and engagement patterns. Use AI/ML and conversation intelligence to identify operational levers that improve conversion and retention. Integrated Marketing & Partner Insights Deliver partner-level insights across funnel performance, portfolio health, and holistic student lifecycle. Identify cross-portfolio opportunities to improve partner growth, student outcomes, and commercial performance. Define a scalable organizational model with shared methodologies, tooling, and standards of excellence that increase velocity and quality of insights. Establish end-to-end processes for generating insights—from data exploration to recommendations that drive action. Create a culture of analytical rigor, experimentation, AI-enabled analysis, and business impact. Mentor and develop leaders and analysts, elevating technical depth, business acumen, and storytelling. 3. Drive Action Through Advanced Analytics & Modern Modelling Approaches Lead the design and implementation of analytics solutions that produce measurable business impact, including: Predictive modeling (e.g., value-based bidding, lead scoring, churn/retention/ drop-out) AI/ML applications (e.g., learning from voice data, filtering/recommendations) Experimentation and incrementality frameworks Optimization models (incl. MMM, value-based bidding, incrementality testing) Own model governance, monitoring, and performance lifecycle in partnership with data engineering. Introduce and embed a test-and-learn culture across marketing and operations to quantify uplift and ROI. Use GenAI tools to accelerate insight discovery, automate exploratory analysis, and improve visualization/storytelling. Partner with data engineering teams to define analytical data needs (back-end data pipeline across 1st, 2nd, 3rd party data) and ensure teams can leverage high-quality, AI-ready data assets. Qualifications Experience 12+ years of experience in analytics, insights, data science, or data-driven strategy roles with a track record of driving material business impact. Proven ability to design and implement analytics solutions—including predictive modeling, experimentation, and AI/ML applications—that deliver measurable revenue lift, cost efficiency, or performance improvement. Deep experience leading multi-disciplinary analytics teams and building new capabilities, operating models, and standards that scale across complex organizations. Strong background in marketing analytics, operational analytics, customer lifecycle insights, or channel optimization, with the ability to connect insights to financial outcomes, unit economics, and partner performance. Demonstrated success influencing executives and driving insight-to-action, including shaping strategic hypotheses, guiding investment decisions, and elevating analytics in leadership discussions. Experience working with modern analytics and AI ecosystems, partnering closely with data engineering, BI, and product/tech teams to ensure high-quality data, AI-ready infrastructure, and resilient measurement frameworks. Nice to have: prior experience in Management Consulting or strategy roles supporting executive-level decision-making. Skills & Competencies Demonstrated experience building and operationalizing analytics frameworks that improve revenue, reduce costs, or enhance efficiency—translating advanced methods into solutions embedded in day-to-day decision-making. Distinctive ability to translate complex analytics into strategic narratives and executive-ready recommendations that shape direction, investment, and priorities. Deep business acumen across marketing, operations, and partner economics, with the ability to connect insights to financial outcomes, unit economics, and operational levers. Strong leadership, communication, and stakeholder management skills, with a proven track record of developing talent, building high-performing teams, and driving adoption of insights across complex, cross-functional organizations. Comfortable navigating ambiguity and turning open-ended questions into structured, actionable hypotheses and solutions that drive measurable business impact. Strong technical foundation in modern analytics techniques including predictive modeling, segmentation, lifetime value, funnel analytics, experimentation, optimization, uplift modeling, and causal inference approaches where randomized testing isn’t feasible. Hands-on experience applying AI and ML (LLMs & GenAI, NLP, classification, clustering, forecasting, automation) to generate actionable insights, accelerate analysis, and improve operational performance; familiarity with emerging LLMOps practices such as evaluation, monitoring, and prompt governance. Fluency in modern data and analytics environments, with experience partnering closely with data engineering and BI teams to design analytics-ready, AI-enabled data assets and ensure high-quality inputs for modeling and insights. Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce. Reliable. Empowered. Adaptable. Customer-centric. Heart. These are some of the words that describe Risepoint employees. We have spent the past nearly 20 years helping universities grow by expanding access to affordable, life-changing education for working adults. As an education technology company that provides trusted partnership and expertise to more than 125 universities and colleges, we primarily work with regional universities, helping them create online programs in critical areas such as nursing, teaching, business, and public service. We are dedicated to increasing access to affordable education so that more students can improve their careers and their communities.
Conduct research on higher education trends and produce reports to support strategic decision-making. | 1-2 years of market research experience, proficiency in MS Office, ability to produce reports and presentations, and familiarity with statistical methods. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. The Impact You Will Make The Market Strategy and Research team is a consultative ‘central hub’ market research team within Integrated Marketing at Risepoint, partnering across the business—including business development, partner management, marketing, and beyond. We are researchers and data storytellers who turn complex market data into clear, informative and actionable insights to help our partners achieve success. The Market Strategy and Research Analyst will conduct research activities to collect data and other information related university degree programs, trends in online education, and other related aspects of higher education. The Analyst will work in close collaboration with the Manager of the Market Strategy and Research Department to produce dynamic and engaging reports in support of marketing, sales and strategic planning activities. The primary role of the Analyst will be producing research and presenting research findings to various stakeholders. What You Will Do • Gather qualitative and quantitative data related to university degree programs, online education trends, and the higher education landscape; analyze and interpret findings to deliver actionable, strategic insights and prescriptive recommendations. Translate research findings into practical implications that inform partner strategy, program development, market positioning, and decision-making. • Partner with the Manager of Market Strategy & Research to help scope research questions, define methodologies, and ensure insights align with business, marketing, and partner objectives. • Collect and synthesize insights from multiple sources—including internal stakeholders, industry data, and external research—to develop comprehensive market perspectives. • Prepare clear, accurate, and visually compelling reports and presentations that translate complex data into engaging, easy-to-understand stories. • Present research findings to internal stakeholders and prospective or current partners, providing consultative guidance and strategic recommendations. • Collaborate cross-functionally with marketing, business development, partner management, and other teams to support go-to-market strategies, sales conversations, and strategic planning. Incorporate stakeholder feedback to refine analyses, improve storytelling, and continuously enhance the quality and usefulness of deliverables. • Stay current on higher education, online learning, and market research trends and best practices to inform ongoing and future research efforts. • Contribute to the development and improvement of team processes, templates, and tools to increase efficiency and scalability of research work. What Success Looks Like • Consistently delivering high-quality, actionable research that informs strategic decision-making across Risepoint • Developing well-structured, clear, accurate, visually engaging reports and insightful research presentations that translate complex market data into compelling, easy-to-understand stories. • Manages multiple research projects efficiently, meeting deadlines while maintaining attention to detail and data integrity How Impact Will be Measured in the First Year • Research delivery and quality: Timely completion of assigned research projects with minimal rework; accuracy, clarity, and usefulness of research; consistent use of best practices in data visualization and reporting. • Stakeholder satisfaction & collaboration: Positive feedback from internal partners regarding the clarity, relevance, and actionability of deliverables; evidence of collaboration with cross-functional teams & incorporation of stakeholder input. • Professional growth & independence: Increased ability to independently manage projects and research projects; ongoing development of analytical, technical, and consultative skills aligned with team needs Experience that Matters Most • 1–2 years of market research and data gathering experience, with a strong ability to compile data into reports and insights that support marketing, sales, and strategic decision-making, and a working knowledge of basic statistical approaches used to analyze and validate research findings. • Inquisitive problem-solver who is excited about learning and teaching; a self-starter capable of working independently while collaborating effectively in a fast-paced environment. • Strong technical skills in Microsoft Office, particularly PowerPoint and Excel, with excellent organization, writing, and communication skills. • Proven ability to deliver high-quality work while managing multiple projects and evolving priorities. Experience That's Great to Have • Experience with Tableau and/or Power BI • Bachelor’s degree in a related field, experience working in higher education a plus • Experience working in a team-oriented, remote, collaborative environment • Experience working with internal stakeholders to understand research needs, manage upward, and influence colleagues without direct authority Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.
Leading regulatory affairs and compliance for nursing prelicensure programs across states. | Over 7-10 years in higher education regulatory affairs, with expertise in nursing program regulation and leadership experience. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. At Risepoint, we’re reimagining how higher education and healthcare work together to solve one of the nation’s most urgent challenges, the nursing workforce crisis. We partner with colleges, universities, and healthcare systems to scale innovative, high-quality prelicensure and post licensure nursing education pathways that meet community and workforce needs. The Nursing Prelicensure Program Manager plays a pivotal leadership role in ensuring Risepoint and its academic partners meet all regulatory, licensing, and authorization requirements necessary for the operation of nursing prelicensure programs across the United States. This position leads the Regulatory Affairs and State Authorization work and reports to the Senior Director, Nursing Education, overseeing all activities related to state board of nursing approvals and ongoing monitoring of nursing regulatory trends. The role serves as a subject matter expert to internal leadership, university partners, and employers, ensuring regulatory alignment with academic and operational excellence. Key Duties and Responsibilities State Authorizations and Licensure Write the responses and recommend language for submission of all state authorization applications and related documentation with State Boards of Nursing and other regulatory bodies in close coordination with the Healthcare Center of Excellence, Managing Directors and SVPs, and academic partners. Provide guidance to the Senior Director, Nursing, SVP, Healthcare Solutions, MD’s and SVPs, and academic partners on licensure actions and regulatory compliance for pre and post licensure nursing programs. Compliance Oversight and Research Create, implement and maintain compliance tools, dashboards, and data systems that track state, federal, and accreditation trends to ensure effective decision-making and awareness for all leaders involved. Coordinate all regulatory research projects and ensure timely dissemination of findings to leadership and partner institutions. Provide regulatory guidance on institutional policy development and review university publications for compliance accuracy. Ensure the compliance of documentation, records, and reports maintained in alignment with internal quality standards and external regulatory requirements. QUALIFICATIONS Education Level Master’s degree in Higher Education Administration, Public Policy, Nursing, or a related field (required). Skills / Experience Level Minimum of 7–10 years of experience in higher education regulatory affairs, with at least 3 years in a leadership or management role. Demonstrated expertise in state authorization and Board of Nursing regulatory processes for nursing prelicensure programs. Strong understanding of federal and state regulations impacting postsecondary education and nursing licensure pathways. Proven ability to manage teams, lead projects, and navigate complex regulatory environments. Exceptional written and verbal communication skills with the ability to translate complex regulatory information into actionable guidance. Collaborative, mission-driven leader with high attention to detail, integrity, and strategic thinking. Subject matter expertise as a clinical leader is preferred Risepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an equitable environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other characteristic protected by applicable state or federal laws. Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce. Reliable. Empowered. Adaptable. Customer-centric. Heart. These are some of the words that describe Risepoint employees. We have spent the past nearly 20 years helping universities grow by expanding access to affordable, life-changing education for working adults. As an education technology company that provides trusted partnership and expertise to more than 125 universities and colleges, we primarily work with regional universities, helping them create online programs in critical areas such as nursing, teaching, business, and public service. We are dedicated to increasing access to affordable education so that more students can improve their careers and their communities.
Designing and scaling secure, automated deployment systems and platforms across engineering teams. | 7+ years supporting enterprise delivery systems, experience with CI/CD, automation, and influencing cross-team adoption. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. Risepoint is seeking a Staff Platform Engineer to design and scale secure, automated delivery systems across our engineering organization. In this role, you’ll define and deliver a strategy that measurably improves deployment frequency, reduces change failure rate, and strengthens release safety. This is an influence leadership role – you'll spend roughly 40% of your time partnering with engineering teams and leadership to understand needs, build consensus, and drive adoption - and 60% delivering the automation and platforms that enable them. Your primary deliverable is organizational capability, not just working code. This Role Requires: Experience successfully driving adoption of a platform, tool, or standard across multiple resistant or skeptical teams. Comfort with ambiguity - defining requirements from messy feedback and building roadmaps without perfect information. Track record of influencing through expertise, not authority. Energized by enabling others to be successful vs. being the hero who does everything. Key Responsibilities: Partner with engineering teams and leadership to identify platform needs, build consensus on roadmap priorities, and drive adoption through iteration, demonstration, and measurable outcomes. Design and scale reusable CI/CD patterns using Azure DevOps and GitHub Actions, embedding compliance, security scanning, and advanced deployment strategies (e.g. blue/green, canary) as code. Deliver platform capabilities incrementally with tight feedback loops - shipping testable, adoptable changes every 2-4 weeks rather than long-running projects. Transform manual approval processes into automated, data-driven release readiness checks using policy-as-code, automated evidence gathering, and risk scoring. Implement pipeline intelligence: predictive caching, anomaly detection for flaky tests, and automated root-cause analysis that reduces developer toil. What You’ll Bring: 7+ years in roles supporting enterprise-scale delivery systems. 2+ years leading technical initiatives that required work across teams gathering requirements, identifying opportunities, and delivering federated mechanisms that increase delivery velocity. Proven experience designing self-service platforms, reusable pipelines, and policy-as-code frameworks. Strong knowledge of Azure DevOps, GitHub Actions, IaC (Terraform, Helm, Docker, etc.), and secure CI/CD practices. Systems thinking and curiosity - you look for leverage points, not toil points. Ability to influence automation, documentation, and enablement. Excellent technical leadership and mentorship skills; clear communication and vision alignment. Nice to Have: Experience with incident and reliability automation (e.g., automated RCA, remediation workflows, observability-driven deployment gates). Exposure to AI/ML Ops pipelines, including security and compliance for model delivery and data workflows. Familiarity with GitHub Apps, Actions SDKs, or platform extensibility for building automation services. The Opportunity This role is for someone who doesn’t just automate tasks—they design systems that scale securely and intelligently. You’ll help Risepoint build delivery platforms that improve themselves over time, enabling engineering teams to focus on what matters most: delivering reliable, secure, high-impact software at scale. Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce. Reliable. Empowered. Adaptable. Customer-centric. Heart. These are some of the words that describe Risepoint employees. We have spent the past nearly 20 years helping universities grow by expanding access to affordable, life-changing education for working adults. As an education technology company that provides trusted partnership and expertise to more than 125 universities and colleges, we primarily work with regional universities, helping them create online programs in critical areas such as nursing, teaching, business, and public service. We are dedicated to increasing access to affordable education so that more students can improve their careers and their communities.
Provide support and information to prospective and current students about online degree programs, ensuring excellent customer service in a high-volume environment. | Bachelor's degree or equivalent experience, 2+ years in customer service or enrollment services, strong communication skills, ability to handle high call volume, proficiency in MS Office and adaptable to new software. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. Contact Center Specialists provide outstanding service to on-line students and prospective students through a combination of outbound and inbound phone calls in a high-volume environment. Contact center specialist utilize contact center-related technology to reach out to prospective students who have expressed an interest in one of Academic Partnerships’ partner university programs. This is a work from home position. Main Responsibilities Presenting information and answering initial questions about online degree programs offered by AP’s university partners. Being professional, friendly, helpful and accurate in all calls, and consistently adhering to applicable policies, practices and compliance requirements. Acting as a team player within the team and across all the departments who rely on services from the SCS team. Working in alignment with the 1AP culture of performance through collaboration, exhibiting the core values of Integrity, Initiative, Teamwork, Results, Kindness and Diversity & Inclusion. Striving to be effective and efficient, paying attention to the critical metrics of the position and holding oneself accountable to help the department achieve its goals. Becoming proficient on the various technology and telephony systems used by the team. Speaking up and providing feedback to leadership regarding the systems, practices and experiences employed by AP and the feedback provided by prospective and current students. Performing special projects and providing feedback to management to improve the student and employee experience. Documenting interactions and using AP’s systems in adherence with AP’s training, practices and policies. Engaging in other special projects as assigned Job Requirements Bachelor's degree preferred or commensurate work experience Two or more years of combined prior experience in inside sales, call center, recruitment, or student enrollment services A service-oriented and helpful mindset Outstanding multi-tasking skills and ability to thrive in a fast-paced and dynamic environment Academic Partnerships Excellent verbal and written communication skills via phone, text, and email Open to direct feedback and continuously adapting to new information to optimize performance Goal oriented and a record of exceeding job expectations Experience handling high call volume in an effective, professional and efficient manner Expertise in MS Office products and ability to quickly learn how to use a variety of software Other Flexibility to work various shifts, including evenings, weekends, and overtime Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce. Reliable. Empowered. Adaptable. Customer-centric. Heart. These are some of the words that describe Risepoint employees. We have spent the past nearly 20 years helping universities grow by expanding access to affordable, life-changing education for working adults. As an education technology company that provides trusted partnership and expertise to more than 125 universities and colleges, we primarily work with regional universities, helping them create online programs in critical areas such as nursing, teaching, business, and public service. We are dedicated to increasing access to affordable education so that more students can improve their careers and their communities.
Design, build, and optimize multi-channel automation campaigns in Salesforce to engage students throughout their journey. | Requires 5+ years in campaign management, 2+ years with Salesforce automation and Marketing Cloud, and experience with data analysis and segmentation. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. The Marketing Automation Manager will join the Customer Experience Team to strategize, build, and optimize automation campaigns in partnership with cross-functional teams. These automations will be focused on engaging the students we serve through rich, relevant content that creates a rewarding and exceptional experience across the student journey from inquiry to graduation. Main Responsibilities Collaborate with cross-functional teams to identify and align student segments as omni-channel assets are developed, built, and released for integration in automations Identify both front-end and back-end opportunities to enhance the automation development and performance Plan, build, test, QA and publish goal-driven automations utilizing engagement and behavioral data in Salesforce CRM to triggered omni-channel campaigns (email, SMS, voice, etc.) relevant to prospective, new, existing, and lapsed students Utilize solid testing methodology (A/B and/or multivariate test(s)) to identify opportunities to improve the engagement and conversation rates of automation campaigns Evaluate automation campaign performance results to provide execution guidance, best practices, and actionable recommendations for future automations (design, execution, and measurement) Partner with the Operations team to build and publish automation campaign performance dashboards for regular marketing senior management consumption Consistently track, monitor, and troubleshoot automation performance up-time and effectiveness to identify and collaborate on opportunities to optimize performance Maintain SMS and Automation Best Practices, ensuring compliance with relevant laws Coordinate with Business Technology team on Salesforce automation releases Job Requirements BS in Marketing or Business Administration or Analytics 5+ years of campaign management experience across both online and offline marketing channels in creating segmented multi-channel customer communication strategies 2+ years’ experience with Salesforce automation (Flows) administration and troubleshooting. Proven ability to develop, document and follow through on a comprehensive automation testing strategy. 2+ years’ Salesforce Marketing Cloud Journey automation experience (Email Journey builds, API/Direct Connect, data extension configuration, segmentation, Einstein, reporting) Proven automation audience segmentation and A/B and/or multivariate testing experience Experience in defining customer need states and articulating into unique target customer segments Demonstrated ability to manage multiple projects, programs, and priorities in a fast paced, dynamic environment Automation experience querying, extracting, and analyzing large data sets Excellent interpersonal skills and the ability to work effectively with people at all levels Strong knowledge of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) Self-starter, self-motivated and a team player Highly organized with great attention to detail Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce. Reliable. Empowered. Adaptable. Customer-centric. Heart. These are some of the words that describe Risepoint employees. We have spent the past nearly 20 years helping universities grow by expanding access to affordable, life-changing education for working adults. As an education technology company that provides trusted partnership and expertise to more than 125 universities and colleges, we primarily work with regional universities, helping them create online programs in critical areas such as nursing, teaching, business, and public service. We are dedicated to increasing access to affordable education so that more students can improve their careers and their communities.
Design, manage, and evaluate healthcare workforce initiatives, partner with employers and agencies, and represent the organization at industry events. | Bachelor’s degree in a related field, 5+ years in healthcare workforce development or similar, experience managing cross-sector collaborations, and strong communication skills. | Job Description: • Serve as a strategic advisor by engaging with the Healthcare Partnership Managers, Managing Directors, and full Healthcare Solutions team. • Design, manage, and evaluate healthcare workforce development initiatives that drive solutions for employers. • Partner with healthcare employers, associations, and workforce boards to identify skill gaps, create talent pipelines, and design upskilling or apprenticeship pathways. • Support the implementation of pre-licensure through post-licensure programs with workforce development strategies. • Collaborate with workforce agencies, workforce intermediaries, and community partners to find grants, funding, and shared initiatives that advance regional workforce goals. • Represent Risepoint at national and regional workforce events, panels, and roundtables. • Use workforce data and analytics through Lightcast to assess impact and measure outcomes. • Create reports, dashboards, and presentations that demonstrate program success and ROI to partners and leadership. • Work closely with internal teams including Product, Student Success, and Marketing to ensure workforce strategies are integrated across functions. Requirements: • Bachelor’s degree in healthcare administration, education, workforce development, or related field (Master’s preferred). • 5+ years of experience in healthcare workforce development, employer partnerships, higher education, or related fields. • Proven success in managing cross-sector collaborations, including healthcare employers, educators, and workforce agencies. • Strong understanding of national healthcare workforce challenges and emerging models such as apprenticeship degrees and competency-based learning. • Strong written and verbal communication skills. • Ability to work in an extraordinarily fast-paced and dynamic environment. • Understanding of business development principles. • Exceptional time management skills. • Ability to manage multiple tasks and projects. • Understanding of US higher education trends preferred. Benefits: • Health insurance • 401(k) matching • Flexible work hours • Paid time off
Translate data insights into actionable strategies to improve student experiences and outcomes in an educational platform. | 5-8+ years of experience in data projects, proficiency with analytics tools, and ability to communicate insights effectively. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. About the Role: The Senior Tech Product Analyst sits within the Data Science team in Risepoint's Student Journey Platform organization. This team uses machine learning, behavioral data, and experimentation to shape the digital experiences that support students as they navigate their educational journey. In this role, you will serve as the voice of the student-connecting quantitative insights, behavioral patterns, and qualitative signals to help our tech product, design, engineering, and student success teams deliver experiences that truly meet learner needs. You will turn data into direction, ensuring our Student Journey Platform continues to evolve with clarity, rigor, and empathy. In the role of Senior Analyst, you will: • Partner cross-functionally with tech product, design, engineering, data science and user research to translate findings into actionable tech product strategies and inform tech product requirements, design improvements, and feature effectiveness. • Analyze baseline student data to surface meaningful insights that inform tech product and engagement strategies. • Design and measure tech product experiments (A/B tests, RCTs, etc.) to evaluate effectiveness and understand what drives results. • Synthesize quantitative and qualitative data-including lead enrichment, call transcripts, surveys, NPS, usability studies, and competitive insights-to identify friction points and opportunities. • Maintain baseline data about the student journey that feeds insights into tech product prioritization and roadmap planning. • Work closely with engineering teams to ensure accurate data collection and instrumentation, providing guidance on tracking implementation and data integrity. • Work across structured and unstructured data, including speech analytics, to derive meaningful insights. • Create clear, data-driven narratives that translate insights into action-aligning executives and cross-functional teams around shared priorities in a fast-changing environment. • Build trust and credibility across teams by navigating ambiguity and uniting stakeholders around common goals. You will be supported by our Data Analytics team - a mix of career analytics professionals, experienced operators with great analytics chops, and previous consultants - and by the greater Technology function. Job Requirements • 5-8+ years' experience independently leading data and research projects from scoping, alignment, and execution. • Comfort working with data analytics tools (e.g., Excel, Tableau, Power BI, Looker, SQL), or an excitement to develop technical data analytics capabilities. Experience with Databricks preferred. • Experienced with funnel analysis, cohort & segmentation analysis, statistical methods and A/B testing or motivated to develop expertise in these advanced analytical techniques. • Connects data to business impact. Translates complex analyses into clear insights that guide strategic and operational decisions, emphasizing the "so what" behind the numbers. • Communicates with influence. Delivers data-driven narratives that are clear, concise, and actionable for cross-functional and senior audiences. • Drives learner-centered outcomes. Applies analytical rigor to improve learner experiences and success metrics. Risepoint is an equal opportunity employer and committed to hiring a diverse and inclusive workforce Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.
Lead marketing operations to support business development efforts including deal strategy, brand assessments, enrollment projections, pitch development, and process improvements. | 7-10+ years in integrated marketing or brand management, 2+ years supporting sales/BD teams, strong digital marketing and analytics skills, team management experience, and a bachelor's degree (MBA preferred). | Director, Integrated Marketing Operations - Business Development US - Remote Full time Risepoint assists primarily regional universities in increasing their access and impact by making their academic programs available to students online. Founded in 2007, Risepoint's mission is to expand access to high-quality, affordable, and workforce-relevant education, especially for working and adult students. Risepoint brings single-minded dedication to student success, an integrated set of services, and data-driven performance to our collaboration with university partners. The Director, Integrated Marketing Operations – Business Development is responsible for supporting the VP, Integrated Marketing Operations with marketing strategy and support for business development (BD) opportunities of prospective new university partners. The role will serve as the marketing point of contact with BD for RFP responses, pitches and other presentations. The Director will manage the development of brand assessments and enrollment projections and make recommendations for program selection and product and operational optimizations. This role requires a high level of collaboration across teams in Business Development, Sales Ops, Finance, Marketing, Market Research, Academic Services, and Analytics. The Director position will also support the VP with process standardization for BD-related activities and ad-hoc projects. The ideal candidate will have a proven track record in integrated marketing and experience supporting sales and/or business development teams. This role requires strong skills in digital marketing fluency, client service, communication/pitching, and analytics. This role manages a small team and reports to the VP, Integrated Marketing Operations. Key Duties and Responsibilities • Support VP, Integrated Marketing Operations and Business Development with deal strategy for prospective new partners. • Oversee the development of brand assessments to understand brand strength for prospective new partners. • Manage the development of enrollment projections for prospective partners; support BD with presenting projections and approach to internal and external stakeholders. • Leveraging market research, student insights and expertise of cross-functional teams, make recommendations for program selection and product and operational optimizations for prospective partners. • Collaborate with the Market Research team on market evaluations and other related projects to help the Executive Leadership Team make informed decisions about market opportunities. • Support VP, Integrated Marketing Operations with marketing inputs for financial modeling. • Serve as the marketing point of contact with BD for pitches and RFP responses including content development and delivering presentations. • Support BD and Communications teams with development of pitch materials and marketing-related case studies. • Lead the marketing knowledge transfer process to ensure critical partner and marketing information is shared with the launch team after a deal is signed. • Oversee and inspect BD requests and project plans in Workfront to ensure quality work is delivered in a timely manner. • Coach and develop direct report(s) to strengthen bench, develop expertise, and achieve goals. • Support VP, Integrated Marketing Operations with process standardization for BD marketing strategy and support to ensure consistency and excellence for Integrated Marketing including the following activities: o Develop standard operating procedures, templates, tools and reports o Conduct team trainings and retrospectives o Provide support on workflow and tech-enabled improvements to boost team efficiency and scalability o Collaborate with cross-functional teams in Business Development, Sales Ops, Finance, Market Research, Academic Services, Analytics, and Business Technology on process improvements Special Projects & Initiatives: • As needed, support the VP, Integrated Marketing Operations to provide leadership on ad hoc processes and solutions for special projects and initiatives that originate within and outside of Integrated Marketing. Talent Development: • Coach and develop direct report(s) to strengthen bench, develop expertise, and achieve goals. REQUIREMENTS & QUALIFICATIONS • Bachelor’s degree in Business, Marketing or related field required; Master's degree (MBA) strongly preferred. • 7-10+ years of progressive experience in integrated marketing, portfolio management, or brand management; agency or account management experience highly desirable. • 2+ years of experience providing marketing support for sales or business development teams. • 1-2 years of experience partnering with cross-functional teams to develop operational processes. • Prior experience in higher education marketing, enrollment, or other mission-driven sectors highly desirable. • Strong digital marketing fluency; excellent communication skills and ability to influence across levels, including external stakeholders. • Strong analytical, quantitative, and problem-solving capabilities (advanced level business acumen). • Solid team management and development skills. • Proficiency in MS Office (Excel and PowerPoint); experience with Salesforce, Tableau, or marketing analytics platforms a plus. • Must be eligible to work in U.S. • Fully remote, some travel may be required. Risepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an equitable environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other characteristic protected by applicable state or federal laws. Risepoint offers the following comprehensive benefits: • 18 days PTO + Winter Shutdown • 12 designated holidays + 1 floating holiday • Medical – four options • Dental • Vision • Life & Disability (company paid) • Flexible Spending Account & Health Savings Account • Retirement plan with company match • Maternity / Paternity / Parental Leave (company paid) • Volunteer Time Off Supplemental Benefits: • Wellness program • Alternative medicine options • Pet discounts • Accident, Critical Illness and Hospital Indemnity Personal and Professional Development: • Continuous Professional and Leadership Development Programs • Tuition Reimbursement for employees and their dependents • Rewards & Recognition programs Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.
Develop and execute digital content strategies supporting business goals and UX best practices, collaborate cross-functionally on website projects, and optimize digital assets for engagement and conversion. | 1-3 years digital marketing experience, knowledge of UX/CRO best practices, proficiency with analytics platforms and CMS/CRM tools, excellent communication, and a bachelor's degree in a related field. | Risepoint assists primarily regional universities in increasing their access and impact by making their academic programs available to students online. Founded in 2007, Risepoint mission is to expand access to high-quality, affordable, and workforce-relevant education, especially for working and adult students. Risepoint brings single-minded dedication to student success, an integrated set of services, and data-driven performance to our collaboration with university partners Job Summary: Digital marketing has become vitally important to businesses, and providing highly engaging, quality content to users is critical to stay relevant and competitive in the online education space. The Digital Content Strategy Specialist will make their impact by providing strategic storytelling through content while advancing Risepoint’s digital footprint and performance. This position will provide vital support in guiding content marketing strategies that align with organizational, departmental, team, and individual goals. As a member of Risepoint’s UX/UI Team, this role will work directly with the Digital & Content Strategy Manager, collaborate with UX designers, content administrators, SEO analysts, product marketing managers, among other cross-organizational stakeholders throughout the company. The Digital Content Strategy Specialist is someone who can easily create quality marketing content while also being able to identify digital assets that present opportunities for optimization. This individual is a self-starter, intellectually curious, detail-oriented, and a creative problem solver who enjoys a challenge but knows when to speak up and ask questions. If you enjoy tackling big-picture projects and aren’t afraid to dig into the intricacies of executing digital marketing strategies, we’d love for you to join our team! Primary Duties And Responsibilities: • Develop content strategies that support overall Risepoint business goals and user experience best practices across all digital assets. • Support digital content strategy efforts pertaining to website migrations, launches, and ad hoc optimization requests. • Cross team collaboration (UX Design, SEO, PMM, CAT, Content, MPM, etc.) • Ensure that content strategy recommendations and UX best practices are adhered to when launching new partner websites, landing pages, or assets by providing content strategy recommendations and assist in project execution of website migrations. • Work closely with the Content Administration Team to create optimized website templates that align with the testing/optimization learns to improve the user experience and content engagement. • Work with the copywriting and content administration teams to ensure templates and content strategy are being adhered to when launching new partners/programs. • Support content strategy efforts for supplemental projects (flesh out some more). Job Requirements: • Contract Details • This is a remote, full-time contract position estimated to last 12 months, with a schedule of 40 hours per week (Monday–Friday). You will be employed and paid by Risepoint and will have access to Risepoint benefits. • Education – Experience • Knowledge of UX/CRO best practices and standards • Comfort in working with analytics platforms (Adobe Analytics, Google Analytics, or similar) • Minimum of 1-3 years’ digital marketing experience with e-commerce or transactional sites. • Demonstrated success in improving UX, engagement, lead generation, and conversion. • Bachelors in English, Communications, Marketing or similar. • Skills • Excellent written and verbal communication skills. • Strong content strategy and creative skillset. • Demonstrates critical thinking and problem-solving skills. • Ability to manage their own schedule and their own projects. • Ability to work collaboratively with others. • Detail-oriented, organized self-starter with the ability to multi-task in a fast-paced environment. • Ability to balance working on different projects while adhering to various deadlines. • Possesses strong quantitative skills, including analytical abilities. • Proficiency using digital content management tools and platforms CMS and CRM systems (i.e., Wordpress, Drupal, etc.). #LI-AD1 RisePoint is an equal opportunity employer and supports a diverse and inclusive workforce
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