Risepoint

Create and manage high-quality digital and print assets, collaborate across teams, and maintain brand consistency. | 5-7 years of graphic design experience, proficiency in Adobe Creative Suite, Figma, PowerPoint, and familiarity with Wordpress and AI tools, with a relevant degree. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. The Impact You Will Make You will be bringing the Risepoint brand to life every day in ways that are high-quality, scalable, and meaningful. Reporting to the Creative Director, you will maintain high standards in producing materials across a variety of formats for a wide variety of audiences and uses. Your expertise will ensure that Risepoint shows up consistency and at the same level of quality wherever people engage with us. Note: a portfolio of relevant design work is required for consideration What You Will Do Design digital and print assets across a wide variety of touchpoints, including web, social, experiential (exhibit materials), merchandise (company store), and print (reports, flyers, infographics). Manage design templates for presentations, marketing collateral, and social. Contribute to design libraries, such as iconography and photography. Create motion assets, including video (editing, not filming), animation, and motion graphics. Generate drafts and mockups of proposed designs and make revisions based on reviews by Creative Director and/or internal clients. Collaborate with Brand Strategy and the larger Communications team, Marketing, Business Development, People, and other key functions to fill creative needs. Translate strategic direction into high-quality design within an established brand identity. Manage uploading process and governance for materials to CMS, internal storage, and DAM. What Success Looks Like High-quality, on-brand, on-time creative production. Strong relationships across the organization. Consistency in how we show up as the Risepoint brand, both internally and externally. How Impact Will be Measured in the First Year Effectiveness of creative production. Qualitative feedback. Improved organization, efficiency, and futureproofing of the creative team. We are growing and need to scale to increase our creative output! Experience That Matters Most 5–7 years of experience in graphic design or related field Strong design skills across digital, print, and motion. Bachelor’s degree in graphic design or other relevant field. Proficiency with Adobe Creative Suite, Figma, and PowerPoint. Working knowledge of Wordpress. Experience with AI tools and demonstrated ability to use them ethically and appropriately. Excellent interpersonal, organizational, and communication skills. Ability to self-organize and operate autonomously. Understanding of accessibility best practices. Direct experience in hands-on design production work. Experience That's Great to Have Previous experience in higher education or edtech. Agency experience a plus. A positive attitude, ability to take direction well, and ability to manage multiple priorities. Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce. Reliable. Empowered. Adaptable. Customer-centric. Heart. These are some of the words that describe Risepoint employees. We have spent the past nearly 20 years helping universities grow by expanding access to affordable, life-changing education for working adults. As an education technology company that provides trusted partnership and expertise to more than 125 universities and colleges, we primarily work with regional universities, helping them create online programs in critical areas such as nursing, teaching, business, and public service. We are dedicated to increasing access to affordable education so that more students can improve their careers and their communities.

Lead the vision, strategy, and execution of digital design across all products, managing a team of designers and collaborating with cross-functional teams. | Bachelor’s degree in a design or marketing-related field, 10+ years in digital design, 4+ years in management, proficiency with design tools, knowledge of responsive and accessible design. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. The Digital Experience team is responsible for shaping how Risepoint’s partner university brands are represented and experienced across all digital platforms. We design, optimize, and manage engaging user-centered digital interactions that serve both prospective students and institutional partners. Our work spans marketing websites, landing pages, and content platforms for more than 100 domestic and international university brands. We focus on responsive design, accessibility, and usability while driving performance-based outcomes such as lead generation, engagement, and conversion. The team partners closely with Product, Technology, Marketing, Analytics, and Creative stakeholdersto deliver scalable digital solutions that align with business objectives. We continually evolve design practices, embrace new technologies, and uphold best-in-class standards to ensure that our digital presence is innovative, intuitive, and effective. Job Summary The Director, Digital Design is responsible for leading the vision, strategy, and execution of digital design across all of Risepoint’s university partner brands. This role combines strategic leadership with hands-on creative direction, ensuring consistent, user-centric, and conversion-driven digital experiences. The Director will oversee design for all digital products, including organic marketing websites and paid media landing pages, focused on lead generation and other core KPIs. They will develop and shape digital marketing and content experiences using user-centered design methods to balance user needs, business objectives, and technology capabilities. This leader manages a team of UX/UI designers, guiding their growth while driving cross-functional col-laboration with Product, Technology, SEO, SEM, Analytics, Content, and Creative stakeholders. The role requires fluency in responsive design, UX methodologies, design systems, and front-end develop-ment trends. The Director will also be expected to use tools such as wireframes, prototypes, and usa-bility testing to define, communicate, and validate design strategies. This is a full-time, fully remote position. Key Duties and Responsibilities ·Lead the vision, strategy, and execution of digital design across all digital products, ensuring cohesive, high-quality, and conversion-driven experiences. · Manage, mentor, and develop a team of UX/UI designers, fostering creativity, collaboration, and professional growth. · Partner with cross-functional teams (Product, Technology, Marketing, Analytics, SEO/SEM, Content, and Creative) to deliver scalable and effective digital experiences. · Establish and evolve design systems, patterns, and standards to ensure brand consistency, scalability, and efficiency. · Provide hands-on creative direction, including UX/UI design, prototyping, and usability testing for high-priority initiatives. · Apply user-centered design methodologies to align user needs, business goals, and technology capabilities. ·Drive accessibility, usability, and responsive design best practices across all digital products. · Monitor design trends, emerging tools, and technologies to inform and enhance Risepoint’s digital experience. · Analyze performance metrics (e.g., engagement, conversion, lead generation) and apply insights to optimize digital design strategies. · Perform other duties as assigned in alignment with Risepoint policies. Additional Position Responsibilities · Perform in accordance with Risepoint Policies · Perform other duties as assigned QUALIFICATIONS Bachelor’s degree in a design or marketing-related field Required 10+ years of professional experience in digital design, with 4+ years of management or team lead experience Skills/Knowledge/Abilities Design Thinking UX/UI Design Digital Brand Strategy Leadership & Team Management Communication & Cross-functional Collaboration Data Interpretation & Conversion Optimization Proficiency withdesign/prototyping tools (Figma, Adobe XD, etc.) Knowledge of Responsive Design & Accessibility Standards Portfolio and resume demonstrating relevant experience Risepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an equitable environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other characteristic protected by applicable state or federal laws. Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.

Lead enterprise talent strategy, develop scalable learning programs, and drive organizational change to support business transformation. | Extensive experience in organizational effectiveness, leadership development, and learning at an enterprise level, with proven impact and team leadership. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. The Impact You Will Make As Senior Director of Organizational & People Development, you will lead an enterprise talent strategy that integrates learning, organizational development, and leader enablement to build the capabilities and effectiveness required to deliver exceptional outcomes to our university partners and the adult learners they serve. At this pivotal point in Risepoint’s Business Transformation, you will align organizational development, learning and change enablement to business priorities and enable better execution, higher productivity and faster adoption of automation and AI. Partnering closely with People Business Partners and cross-functional leaders, you will assess organizational needs, diagnose capability and operating barriers, and translate insights into targeted development and change interventions. You will design high-impact learning experiences and organizational development solutions that strengthen leader enablement, team effectiveness, role clarity, operating model adoption, and culture and behavior change—embedding development into the flow of work to accelerate sustainable results. In this role, you will oversee and evolve existing flagship learning experiences while building scalable programs that reinforce critical skills and behaviors across the enterprise. A core focus is leading AI upskilling and adoption at scale. You will design and launch AI learning and change enablement programs that help teams use AI to improve quality, speed, and effectiveness in day-to-day work. You will ensure learning is accessible, inclusive, and measurable, modeling a learner-first mindset and using clear metrics to demonstrate impact and continuously improve. What You Will Do Own and evolve Risepoint Organizational & People development strategy, roadmap, and operating model aligned to Risepoint’s strategic priorities including expanding Risepoint’s AI Upskilling Program to meet the needs of the Business Transformation Lead a high-performing team; define roles, expectations, growth discussions, and ways of working Scale and refine Leader and Manager development programs to emphasize our REACH values and connect with clear business outcomes. Lead enterprise organizational development initiatives that strengthen leader effectiveness, team performance, role clarity, and adoption of new ways of working to enable sustainable change Strengthen Risepoint Orientation to accelerate time-to-impact while instilling a strong day one connection to Risepoint’s mission, ways of working and shared expectations Build a modern learning ecosystem that enables Risepoint employees to learn and grow in their careers (LMS/LXP, curated digital content, targeted cohorts, live workshops, just-in-time performance support) Partner with cross-functional People Leadership - Talent Cultivation, People Business Partners, People Experience - to integrate learning into impact, career growth, succession planning, and culture initiatives Create systems and structures to lead needs assessments, learning design, facilitation strategies, and evaluation plans using adult learning and instructional design best practices Establish measurement and analytics for learning effectiveness (adoption, proficiency, behavior change, business impact) and communicate insights to executives Develop and manage the Organizational & People Development vendor strategy and external partnerships (facilitators, content providers, assessment tools) What Success Looks Like Functional Leaders recognize the Organizational & People Development team as a trusted partner that delivers practical, high-quality solutions that drive business impact Managers and leaders have clear expectations and consistent, high-quality learning experiences that measurably improve team impact and employee engagement. Executing against an ambitious, business-aligned enterprise learning strategy that is developing an AI fluent, tech-forward workforce and accelerating Risepoint’s business transformation Orientation is streamlined, scalable, and accelerates time to impact for new hires How Impact Will be Measured in the First Year Launch an enterprise Org & People Development strategy and 12–18-month roadmap with prioritized programs, including phase 2 of the AI Upskilling Program, incorporating clear success metrics Evolve the Leadership Accelerator to increase differentiation and develop the right leadership skills in the right moment for people leaders Implement a learning measurement framework and dashboard (participation, completion, proficiency, and business outcomes where feasible); Build a sustainable operating rhythm with key stakeholders (quarterly needs reviews, governance, and program retrospectives) Establish a vendor and content strategy that increases organizational adoption and directly impacts business outcomes Experience That Matters Most 12+ years of progressive experience in Organizational Effectiveness, Development and Learning & Development, with enterprise-level scope in a fast-growing company with more than 2500 employees 4+ years of team leadership, including coaching, impact management, and team development Demonstrated success designing and scaling manager/leader development and onboarding programs tied to business outcomes Led enterprise-wide organizational efforts related to building capability (leaders, teams) to operate differently and change management programs related not only to understanding change but more importantly driving adoption and measure mindset change and improved collaboration/decision-making Built toolkits for future-ready org design and workforce planning, delivering role clarity and data-driven insights that help leaders take action Data-driven approach to program evaluation, measurement, and continuous improvement; comfort translating insights for executive audiences Experience That's Great to Have Experience leading remote teams and designing learning at scale across multiple functions Track record of leading change through influence, stakeholder management, and strong cross-functional partnership Background in education technology, higher education, B2B services, or mission-driven organizations Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce. Reliable. Empowered. Adaptable. Customer-centric. Heart. These are some of the words that describe Risepoint employees. We have spent the past nearly 20 years helping universities grow by expanding access to affordable, life-changing education for working adults. As an education technology company that provides trusted partnership and expertise to more than 125 universities and colleges, we primarily work with regional universities, helping them create online programs in critical areas such as nursing, teaching, business, and public service. We are dedicated to increasing access to affordable education so that more students can improve their careers and their communities.

Designs and develops innovative learning solutions and strategies for higher education and workforce development, leveraging market insights and stakeholder collaboration. | Requires over 7 years in learning design, product strategy, or edtech, with experience in scaling non-traditional learning programs and knowledge of global education markets. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. The Product Innovation team supports the strategy and design of innovative learning solutions at the intersection of higher education, alternative credentials, employer markets and workforce development. This role works across all teams - market research, product marketing and other Risepoint units - to identify, design and grow scalable, skills-based, and career-connected learning solutions. We are seeking a forward-thinking Director, Learning Product Strategy to drive the design, development, and early go-to-market strategies at the intersection of higher education, alternative credentials, and workforce development. This position plays a key role in shaping and designing programs that scale to meet the needs of today’s modern learners and employers—stackable, nondegree, credit-bearing, accelerated, AI optimized and more—while ensuring they align with academic integrity, partner expectations, and evolving compliance landscapes. While not responsible for building courses directly, this person is setting the academic direction, structure, and rationale for teams to execute against. This position delivers data intelligence to influence program offerings at our Partners. Key Duties and Responsibilities Learning Experience & Product Strategy Design and present early programmatic high-level recommendations to university leadership, internal stakeholders and employer partners around workforce and learning solutions for the modern learner and employee (degree and non-degree). Collaborate with internal stakeholders in Product Innovation and across enterprise as needed to support internal awareness and move key projects forward with university partners. Design learning experiences and solutions that align with workforce trends, employer needs, and skills taxonomies with an understanding of the principles of adult learning, experiential learning, and human-centered design to inform product innovation. Leverage frameworks in support of business strategy and partner solutions, i.e., skills and career pathway mapping, stackable credentials space, appropriate optimization of AI in learning and non-learning functions, performance-based admissions and learning, CBE, and more. Market Analysis, Intelligence and Innovation Translate learner needs, industry trends, and market insights into academic requirements and models that are feasible, scalable, and aligned with university expectations. Identify high-impact opportunities through analysis of several data points. Working closely with market research, product marketing and analytics teams across the enterprise; bridge insights to inform innovative product new strategies and services. Serve as a knowledgeable resource for internal teams and university partners regarding compliance, academic policy, and curricular governance Consulting & Stakeholder Engagement Provide consulting to university academic and administrative leadership, internal stakeholders and employer partners on the design and positioning of new learning products; serving as thought partner to internal teams and university stakeholders. Effectively engage with university leadership, faculty, employer partners, internal and external stakeholders etc, to collaborate with employer partners to co-develop talent-aligned learning solutions in domestic and international markets. Evaluate current academic portfolios for given partners to identify gaps, redundancies, or opportunities for innovation. Travel Required Yes Qualifications Minimum of 7 years of experience in learning design, product development, or strategy in the higher education, edtech, or workforce learning space. Proven successes and experiences in working with scaling skills-based, stackable, or non-traditional learning programs in higher education and or industry. Deep knowledge of multiple learning ecosystems: higher ed, workforce education, adult learning, and international education markets. Demonstrated ability to navigate ambiguity and apply systems thinking, design thinking, and agile methodologies to new product challenges. Strong consultative, communication, and influence skills across stakeholder groups. Substantive understanding of a wide range and breadth of current edtech trends, state and federal policies, technologies and data sources. Experience with global education markets such as Australia, UK, EMEA. Background in business modeling and revenue strategy for learning products. Comfort with tools for market and learner research, data synthesis, learning, product experimentation etc. (e.g., Tableau, Miro, LMS platforms). Ability to connect academic programming with learning design and talent development needs of the workforce and regional employer partners Risepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an equitable environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other characteristic protected by applicable state or federal laws. #LI-JB1 Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce. Reliable. Empowered. Adaptable. Customer-centric. Heart. These are some of the words that describe Risepoint employees. We have spent the past nearly 20 years helping universities grow by expanding access to affordable, life-changing education for working adults. As an education technology company that provides trusted partnership and expertise to more than 125 universities and colleges, we primarily work with regional universities, helping them create online programs in critical areas such as nursing, teaching, business, and public service. We are dedicated to increasing access to affordable education so that more students can improve their careers and their communities.

Leading a team of specialists supporting university partners and students, implementing retention initiatives, and analyzing program data. | Requires a bachelor's degree, 18+ months management experience in student retention or similar, and skills in customer service, conflict resolution, and team leadership. | Job Description: • Leads a team of specialists who represent university partners and support students pursuing online Bachelors, Masters, and Doctoral degrees via multiple modalities – phone, email, and SMS. • Coach, train and monitor specialist success in a goal oriented, metrics driven environment. • Leads cross-team implementation of large-scale retention initiatives; evaluates program impact and drives continuous improvement. • Establishes, documents and communicates case management standards and workflows across teams; ensures scalability, consistency and quality outcomes with an emphasis on student experience. • Interprets department-level data to assess program effectiveness; uses expertise to report insights and make recommendations to senior leadership. • Oversees program portfolio across the department; makes operational decisions and aligns initiatives impacting organizational priorities. • Ensures key leadership tasks are tracked and completed promptly for employees (quarterly check-ins; time entry; security and compliance training; recurring 1:1s/feedback). Requirements: • Bachelor's Degree • At least 18 months as a Manager, Student Retention • Demonstrated skills in: Time Management, Customer Service, Conflict Resolution, Regulatory Compliance, Teamwork, Team Performance through Leadership, Change Management • Experience in a highly matrixed or call-center environment. • People leadership experience required. • 8 + years of work experience in customer service, teaching, healthcare, a call-center or highly matrixed environment. Higher Ed experience a plus. Familiarity with CRM, database and scheduling tools. Benefits: • Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.

Lead and optimize student retention programs, ensuring high-quality student experiences and operational efficiency. | Requires extensive experience in team leadership within a customer service or educational environment, with skills in data analysis, process management, and compliance. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. The Impact You Will Make The Senior Manager, Student Retention leads a team of specialists who represent university partners and support students pursuing online Bachelors, Masters, and Doctoral degrees via multiple modalities – phone, email, and SMS. Senior Managers coach, train and monitor specialist success in a goal oriented, metrics driven environment to cultivate high performing teams and drive exceptional student experiences. What You Will Do • Leads cross-team implementation of large-scale retention initiatives; evaluates program impact and drives continuous improvement. • Establishes, documents and broadly communicates case management standards and workflows across teams; ensures scalability, consistency and quality outcomes with an emphasis on student experience. • Interprets department-level data to assess program effectiveness; uses expertise to reports insights and make recommendations to senior leadership. • Oversees program portfolio across the department; makes operational decisions and aligns initiatives impacting organizational priorities. • Ensures key leadership tasks are tracked and completed promptly for employees (quarterly check-ins; time entry; security and compliance training; recurring 1:1s/feedback). What Success Looks Like • Leads teams through complex change by providing clear communication, strategic guidance, and ongoing support. Adapts quickly to shifting priorities to sustain performance and align with business goals. • Makes operational decisions impacting team and solves project/process level changes with consistently proven methods. Influences strategic outcomes through leadership communication. • Shares updates across teams and leadership; may represent Student Retention among other cross-functional departments and business units. How Impact Will be Measured in the First Year • Ensures consistently exceptional Student Experiences are delivered from team members, while meeting all internal metrics, KPIs and compliance. Gains buy-in from internal teams and partners. • Collaborates with leadership on functional standards informed by research, policy, and institutional strategy. • Demonstrates specialized knowledge relevant to team objectives; implements recommendations to meet key objectives that drive exceptional student experiences. Experience That Matters Most • Bachelor’s Degree • At Risepoint, a minimum of 18 months as a Manager, Student Retention. • Demonstrated skills in: Time Management, Customer Service, Conflict Resolution, Regulatory Compliance, Teamwork, Team Performance through Leadership, Change Management • Experience in a highly matrixed or call-center environment. People leadership experience required. Experience That's Great to Have • {External Candidates} 8 + years of work experience in customer service, teaching, healthcare, a call-center or highly matrixed environment. Higher Ed experience a plus. • Familiarity with CRM, database and scheduling tools. Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.

Lead and develop Risepoint's enterprise learning strategy, oversee learning programs, and measure their impact to support organizational growth. | Over 10 years of experience in L&D or related fields, with 4+ years in leadership roles, and a proven ability to design scalable learning programs aligned with business outcomes. | Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. The Impact You Will Make As Senior Director of Learning & Growth, you will set and lead Risepoint’s enterprise learning strategy building the skills and leadership capabilities needed to deliver exceptional outcomes for our university partners and the adult learners they serve. You will align learning to business priorities, accelerate time-to-productivity, and strengthen manager and leader effectiveness across a global, remote workforce. You will partner with People Business Partners and cross-functional leaders to diagnose capability gaps, design high-impact learning experiences, and embed development into the flow of work. In this role you will oversee and refine existing flagship learning experiences, and you will design new upskilling programs focused on AI to meet the rapidly evolving business needs of our organization. You will ensure learning is accessible, inclusive, measurable, and built for adult learners—modeling the same learner-first mindset we bring to our Partners and students What You Will Do Own and evolve the enterprise Learning & Growth strategy, roadmap, and operating model aligned to Risepoint’s strategic priorities including expanding Risepoint’s AI Upskilling Program to meet the needs of our Business Transformation Lead a high-performing L&D team; define roles, expectations, development plans, and ways of working; Engage as a coach developing team members Scale and refine Leader and Manager development with clear business outcomes. Strengthen onboarding to reduce time-to-impact across critical functions Build a modern learning ecosystem that enables Risepoint employees to learn and grow in their careers (LMS/LXP, curated digital content, targeted cohorts, live workshops, just-in-time performance support) Partner with cross-functional People Leadership - Talent Cultivation, People Business Partners, People Experience - to integrate learning into performance, career growth, succession planning, and culture initiatives. Create systems and structures to lead needs assessments, learning design, facilitation strategies, and evaluation plans using adult learning and instructional design best practices. Establish measurement and analytics for learning effectiveness (adoption, proficiency, behavior change, business impact) and communicate insights to executives. Develop and manage the L&D vendor strategy, and external partnerships (facilitators, content providers, coaches, assessment tools). What Success Looks Like Functional Leaders recognize the Learning & Growth team as a trusted partner that delivers practical, high-quality solutions that drive business impact Managers and leaders have clear expectations and consistent, high-quality development experiences that measurably improve team performance and employee engagement. Executing against an ambitious, business-aligned enterprise learning strategy that is developing a tech-forward workforce and accelerating Risepoint’s business transformation Onboarding is streamlined, scalable, and accelerates time to impact for new hires How Impact Will be Measured in the First Year Launch an enterprise L&D strategy and 12–18 month roadmap with prioritized programs, including phase 2 of the AI Upskilling Program, incorporating clear success metrics Implement a learning measurement framework and dashboard (participation, completion, proficiency, and business outcomes where feasible); Build a sustainable operating rhythm with key stakeholders (quarterly needs reviews, governance, and program retrospectives) Establish a vendor and content strategy that increases organizational adoption and directly impacts business outcomes. Experience That Matters Most 10+ years of progressive experience in Learning & Development, Talent Development, or Organizational Development, with enterprise-level scope. 4+ years of people leadership and/or leading L&D teams, including coaching, performance management, and team development Demonstrated success designing and scaling manager/leader development and onboarding programs tied to business outcomes Data-driven approach to program evaluation, measurement, and continuous improvement; comfort translating insights for executive audiences. Experience That's Great to Have Experience leading remote teams and designing learning at scale across multiple functions Track record of leading change through influence, stakeholder management, and strong cross-functional partnership Background in education technology, higher education, B2B services, or mission-driven organizations Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce. Reliable. Empowered. Adaptable. Customer-centric. Heart. These are some of the words that describe Risepoint employees. We have spent the past nearly 20 years helping universities grow by expanding access to affordable, life-changing education for working adults. As an education technology company that provides trusted partnership and expertise to more than 125 universities and colleges, we primarily work with regional universities, helping them create online programs in critical areas such as nursing, teaching, business, and public service. We are dedicated to increasing access to affordable education so that more students can improve their careers and their communities.

Lead marketing operations to support business development efforts including deal strategy, brand assessments, enrollment projections, pitch development, and process improvements. | 7-10+ years in integrated marketing or brand management, 2+ years supporting sales/BD teams, strong digital marketing and analytics skills, team management experience, and a bachelor's degree (MBA preferred). | Director, Integrated Marketing Operations - Business Development US - Remote Full time Risepoint assists primarily regional universities in increasing their access and impact by making their academic programs available to students online. Founded in 2007, Risepoint's mission is to expand access to high-quality, affordable, and workforce-relevant education, especially for working and adult students. Risepoint brings single-minded dedication to student success, an integrated set of services, and data-driven performance to our collaboration with university partners. The Director, Integrated Marketing Operations – Business Development is responsible for supporting the VP, Integrated Marketing Operations with marketing strategy and support for business development (BD) opportunities of prospective new university partners. The role will serve as the marketing point of contact with BD for RFP responses, pitches and other presentations. The Director will manage the development of brand assessments and enrollment projections and make recommendations for program selection and product and operational optimizations. This role requires a high level of collaboration across teams in Business Development, Sales Ops, Finance, Marketing, Market Research, Academic Services, and Analytics. The Director position will also support the VP with process standardization for BD-related activities and ad-hoc projects. The ideal candidate will have a proven track record in integrated marketing and experience supporting sales and/or business development teams. This role requires strong skills in digital marketing fluency, client service, communication/pitching, and analytics. This role manages a small team and reports to the VP, Integrated Marketing Operations. Key Duties and Responsibilities • Support VP, Integrated Marketing Operations and Business Development with deal strategy for prospective new partners. • Oversee the development of brand assessments to understand brand strength for prospective new partners. • Manage the development of enrollment projections for prospective partners; support BD with presenting projections and approach to internal and external stakeholders. • Leveraging market research, student insights and expertise of cross-functional teams, make recommendations for program selection and product and operational optimizations for prospective partners. • Collaborate with the Market Research team on market evaluations and other related projects to help the Executive Leadership Team make informed decisions about market opportunities. • Support VP, Integrated Marketing Operations with marketing inputs for financial modeling. • Serve as the marketing point of contact with BD for pitches and RFP responses including content development and delivering presentations. • Support BD and Communications teams with development of pitch materials and marketing-related case studies. • Lead the marketing knowledge transfer process to ensure critical partner and marketing information is shared with the launch team after a deal is signed. • Oversee and inspect BD requests and project plans in Workfront to ensure quality work is delivered in a timely manner. • Coach and develop direct report(s) to strengthen bench, develop expertise, and achieve goals. • Support VP, Integrated Marketing Operations with process standardization for BD marketing strategy and support to ensure consistency and excellence for Integrated Marketing including the following activities: o Develop standard operating procedures, templates, tools and reports o Conduct team trainings and retrospectives o Provide support on workflow and tech-enabled improvements to boost team efficiency and scalability o Collaborate with cross-functional teams in Business Development, Sales Ops, Finance, Market Research, Academic Services, Analytics, and Business Technology on process improvements Special Projects & Initiatives: • As needed, support the VP, Integrated Marketing Operations to provide leadership on ad hoc processes and solutions for special projects and initiatives that originate within and outside of Integrated Marketing. Talent Development: • Coach and develop direct report(s) to strengthen bench, develop expertise, and achieve goals. REQUIREMENTS & QUALIFICATIONS • Bachelor’s degree in Business, Marketing or related field required; Master's degree (MBA) strongly preferred. • 7-10+ years of progressive experience in integrated marketing, portfolio management, or brand management; agency or account management experience highly desirable. • 2+ years of experience providing marketing support for sales or business development teams. • 1-2 years of experience partnering with cross-functional teams to develop operational processes. • Prior experience in higher education marketing, enrollment, or other mission-driven sectors highly desirable. • Strong digital marketing fluency; excellent communication skills and ability to influence across levels, including external stakeholders. • Strong analytical, quantitative, and problem-solving capabilities (advanced level business acumen). • Solid team management and development skills. • Proficiency in MS Office (Excel and PowerPoint); experience with Salesforce, Tableau, or marketing analytics platforms a plus. • Must be eligible to work in U.S. • Fully remote, some travel may be required. Risepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an equitable environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other characteristic protected by applicable state or federal laws. Risepoint offers the following comprehensive benefits: • 18 days PTO + Winter Shutdown • 12 designated holidays + 1 floating holiday • Medical – four options • Dental • Vision • Life & Disability (company paid) • Flexible Spending Account & Health Savings Account • Retirement plan with company match • Maternity / Paternity / Parental Leave (company paid) • Volunteer Time Off Supplemental Benefits: • Wellness program • Alternative medicine options • Pet discounts • Accident, Critical Illness and Hospital Indemnity Personal and Professional Development: • Continuous Professional and Leadership Development Programs • Tuition Reimbursement for employees and their dependents • Rewards & Recognition programs Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.

Develop and execute digital content strategies supporting business goals and UX best practices, collaborate cross-functionally on website projects, and optimize digital assets for engagement and conversion. | 1-3 years digital marketing experience, knowledge of UX/CRO best practices, proficiency with analytics platforms and CMS/CRM tools, excellent communication, and a bachelor's degree in a related field. | Risepoint assists primarily regional universities in increasing their access and impact by making their academic programs available to students online. Founded in 2007, Risepoint mission is to expand access to high-quality, affordable, and workforce-relevant education, especially for working and adult students. Risepoint brings single-minded dedication to student success, an integrated set of services, and data-driven performance to our collaboration with university partners Job Summary: Digital marketing has become vitally important to businesses, and providing highly engaging, quality content to users is critical to stay relevant and competitive in the online education space. The Digital Content Strategy Specialist will make their impact by providing strategic storytelling through content while advancing Risepoint’s digital footprint and performance. This position will provide vital support in guiding content marketing strategies that align with organizational, departmental, team, and individual goals. As a member of Risepoint’s UX/UI Team, this role will work directly with the Digital & Content Strategy Manager, collaborate with UX designers, content administrators, SEO analysts, product marketing managers, among other cross-organizational stakeholders throughout the company. The Digital Content Strategy Specialist is someone who can easily create quality marketing content while also being able to identify digital assets that present opportunities for optimization. This individual is a self-starter, intellectually curious, detail-oriented, and a creative problem solver who enjoys a challenge but knows when to speak up and ask questions. If you enjoy tackling big-picture projects and aren’t afraid to dig into the intricacies of executing digital marketing strategies, we’d love for you to join our team! Primary Duties And Responsibilities: • Develop content strategies that support overall Risepoint business goals and user experience best practices across all digital assets. • Support digital content strategy efforts pertaining to website migrations, launches, and ad hoc optimization requests. • Cross team collaboration (UX Design, SEO, PMM, CAT, Content, MPM, etc.) • Ensure that content strategy recommendations and UX best practices are adhered to when launching new partner websites, landing pages, or assets by providing content strategy recommendations and assist in project execution of website migrations. • Work closely with the Content Administration Team to create optimized website templates that align with the testing/optimization learns to improve the user experience and content engagement. • Work with the copywriting and content administration teams to ensure templates and content strategy are being adhered to when launching new partners/programs. • Support content strategy efforts for supplemental projects (flesh out some more). Job Requirements: • Contract Details • This is a remote, full-time contract position estimated to last 12 months, with a schedule of 40 hours per week (Monday–Friday). You will be employed and paid by Risepoint and will have access to Risepoint benefits. • Education – Experience • Knowledge of UX/CRO best practices and standards • Comfort in working with analytics platforms (Adobe Analytics, Google Analytics, or similar) • Minimum of 1-3 years’ digital marketing experience with e-commerce or transactional sites. • Demonstrated success in improving UX, engagement, lead generation, and conversion. • Bachelors in English, Communications, Marketing or similar. • Skills • Excellent written and verbal communication skills. • Strong content strategy and creative skillset. • Demonstrates critical thinking and problem-solving skills. • Ability to manage their own schedule and their own projects. • Ability to work collaboratively with others. • Detail-oriented, organized self-starter with the ability to multi-task in a fast-paced environment. • Ability to balance working on different projects while adhering to various deadlines. • Possesses strong quantitative skills, including analytical abilities. • Proficiency using digital content management tools and platforms CMS and CRM systems (i.e., Wordpress, Drupal, etc.). #LI-AD1 RisePoint is an equal opportunity employer and supports a diverse and inclusive workforce