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R1 RCM

20 open positions available

3 locations
2 employment types
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Project Management Lead

R1 RCMAnywhereFull-time
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Compensation$80K - 110K a year

Lead and deliver complex projects by managing multiple initiatives, collaborating with stakeholders, and ensuring timely delivery with risk mitigation. | Requires strong project leadership, understanding of RCM workflows, excellent communication, 4+ years project management experience, and a bachelor's degree. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Project Management Lead, you will help drive and deliver complex Revenue Cycle Management initiatives that align with organizational goals and operational priorities. Every day you will lead multiple concurrent projects, partner with cross‑functional RCM stakeholders to ensure timely and accurate delivery, and proactively manage risks to keep projects on track. To thrive in this role you must bring strong project leadership experience, a solid understanding of RCM workflows, and the ability to communicate clearly with stakeholders at all levels. Here’s what you will experience working as a Project Management Lead: Leading and managing multiple RCM-focused projects simultaneously while ensuring alignment with business goals and strategic initiatives Developing and maintaining comprehensive project plans, including timelines, milestones, and resource allocation Building out a program for global visits, including a checklist and monitoring, and managing multiple projects concurrently. Collaborating with cross-functional teams to deliver project outcomes on time and within scope Monitoring project progress, identifying risks or issues, and implementing mitigation strategies to ensure successful completion Driving continuous improvement by conducting post-project evaluations and applying lessons learned to future initiatives Required Skills: Bachelor’s degree required; equivalent experience will be considered in lieu of a degree Minimum of 4 years of project management experience, preferably within the Revenue Cycle Management (RCM) industry Demonstrated experience leading cross-functional teams and managing multiple projects concurrently Strong understanding of project management methodologies and best practices For this US-based position, the base pay range is $66,185.60 - $114,114.48 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook #RCM #LI-TJ2022 #programmanagement #projectmanagement R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Project Leadership
Cross-functional Collaboration
Technical Support
Product Operations
Workflow Automation
Direct Apply
Posted 1 day ago
RR

Team Lead, Customer Service (Northwestern)

R1 RCMAnywhereFull-time
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Compensation$60K - 90K a year

Lead a team to handle escalated customer service cases, provide productivity metrics, manage staffing and performance, and resolve urgent client issues. | At least 3 years of relevant experience with skills in coaching and process management to maintain quality standards. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Team Lead, Customer Service, you will help build new projects while assisting with escalated cases. Every day you will, Prepare, analyze, and provide daily, weekly, and monthly productivity metrics. To thrive in this role you must, develop and coach team members in skills and process to promote quality. Here’s what you will experience working as a Team Lead, Customer Service: · Assist in establishing and implementing departmental initiatives. · Measure and monitor staffing levels, assign duties and responsibilities as appropriate. · Complete performance evaluations, track time and attendance. · Troubleshoot and resolve issues with client concerns with a sense of urgency. · Train and educate staff on new process changes. Required Skills: · Minimum 3 years’ experience For this US-based position, the base pay range is $18.06 - $29.19 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Operations Leadership
Technical Support
Process Improvement
Team Management
Analytics
Automation
Direct Apply
Posted 1 day ago
RR

Talent Acquisition Manager

R1 RCMAnywhereFull-time
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Compensation$125K - 156K a year

Lead and develop a high-performing healthcare recruitment team, implement innovative talent strategies, and collaborate with leadership to meet organizational hiring needs. | Proven experience in full lifecycle recruiting, team management, project management, and data analysis, preferably in healthcare or similar regulated industries. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. R1 Talent Acquisition is a diverse and engaged team. The Talent Acquisition Manager will be responsible for the strategic leadership of recruiting across the healthcare operations department. You will lead an internal team of junior and experienced recruiters who manage salary, hourly, and niche positions. Our team is focused on several exciting projects this year that will significantly improve candidate experience and hiring manager skills. You will ideate with the leadership team to create new initiatives and show a measurable impact on work. You will navigate through ambiguity with a high level of autonomy to create new initiatives and improve current processes. Your success will be measured in team engagement, strategy creation, client collaboration, and impact on project delivery. Responsibilities: Utilizing Internal and External data to create scalable strategies and show measurable impact within R1. Partner closely with our business leaders to implement new and innovative approaches to developing talent pipelines Onboard, mentor, and grow geographically dispersed recruiters to build inclusion across diverse teams and build a cohesive culture across the group Development and performance management of team members (1:1's, coaching, career development, and performance reviews) Strong collaboration with the other Talent Acquisition leaders, the HR organization, as well as other cross-functional groups across the organization Create and define SMART goals focused on the team, the new employment brand, and organization initiatives. Execute project management skills for key team improvement initiatives, which will include: drive project plan, identifying key areas to improve the project plan, collaborating with cross-functional groups in HR, reporting on results, and executing change management plans Identify and partner with organizations, networking groups, and schools in order to drive new diversity sourcing channels and expand employer brand Proactively review business needs and partner with leaders think about their long-term talent plans, help them forecast talent needs, gaps, etc., based on historical data and future growth plans Required Qualifications: Prior experience in building/leading a high-performing team, as evidenced by prior engagement surveys or team promotions. Demonstrated project management skills, including an understanding of change management concepts Prior experience mentoring and/or training recruiters to be successful Demonstrated experience partnering with business leaders to influence change Demonstrated expertise in providing full life cycle recruiting strategies for talent acquisition, utilizing internal and external data, with a delivery to leadership Experience creating and holding QBR with senior leadership, utilizing team data Demonstrated success in concurrently managing multiple projects in a matrixed environment Experience in preparing and analyzing a variety of recruiting data/scorecards and reports, and sharing/presenting with business leaders For this US-based position, the base pay range is $124,880.22 - $156,100.28 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Talent Acquisition Strategy
Team Leadership and Development
Data-Driven Recruitment
Direct Apply
Posted 5 days ago
RR

Software Engineer - Data Platform

R1 RCMAnywhereFull-time
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Compensation$242K - 379K a year

Build and operate scalable data pipelines and services for healthcare AI applications, ensuring high performance, reliability, and compliance. | At least 5 years of engineering experience, 2+ years in production data pipelines, proficiency in Spark, Kafka, Airflow, Python, and experience with microservices and infrastructure management. | Phare is building healthcare’s first Revenue Operating System - a platform that uses AI to make hospital billing and reimbursement effortless, accurate, and fair. We’re part of R1, one of the largest companies managing healthcare claims which serves hundreds of systems around the country. This gives us the best of both worlds: the DNA of an AI startup paired with the infrastructure of a healthcare organization that supports care delivery every day. Together, we’re turning decades of operational expertise into intelligent systems that learn, adapt, and act - helping hospitals get paid correctly so they can focus on care. The Role You’ll build and operate the services and pipelines that move data through Phare’s AI and product stack. You’ll develop reliable systems for ingesting, transforming, and serving large-scale healthcare data, ensuring high performance, observability, and compliance. You’ll own the backend interfaces that power analytics and model workloads, working across streaming, storage, and application layers to keep data flowing safely and efficiently. This is an in-person role in NYC requiring at least 3 days in the SoHo office. About you At the Senior level, you have at least 5 years of engineering experience with at least 2 years directly working on production data pipelines/platforms. You are: Experienced in architecting and building microservices and ETL pipelines in Python, Go, or Java. Experienced building and managing infrastructure with Terraform, Docker, and Kubernetes. Strong with Spark, Airflow, or Kafka for orchestrating and streaming data flows; comfortable managing dependencies, scheduling, and state in complex workflows. Adept at implementing observability and reliability practices, instrumenting pipelines with logs and metrics to detect drift, latency, and data quality issues before they impact users. Bonus: Experience with healthcare data (FHIR, HL7) For this US-based position, the base pay range is $242,400.00 - $378,750.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 60.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Apache Spark
Kafka
Airflow
Python
Distributed Data Pipelines
Direct Apply
Posted 8 days ago
RR

Part Time Patient Customer Service Representative

R1 RCMWarren, MichiganPart-time
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Compensation$33K - 48K a year

Assist patients with registration, collect and input information accurately, and provide compassionate support in a healthcare setting. | High school diploma or GED, excellent customer service skills, and ability to work in a fast-paced environment; healthcare experience is preferred but not required. | Location: Ascension St. John Macomb-Oakland Hospital Shift Hours: PRN, Part Time, Full Time R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here’s what you can expect working in Patient Registration (Customer Service): Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow-up questions and build rapport in real time. Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job. A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: High School Diploma or GED Excellent customer service experience Preferred Skills: Medical experience For this US-based position, the base pay range is $16.00 - $22.95 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Customer Service
Communication
Multitasking
Direct Apply
Posted 12 days ago
RR

Contingent Workforce Program Director

R1 RCMAnywhereFull-time
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Compensation$118K - 195K a year

Oversee and optimize the contingent workforce program, manage vendor relationships, and ensure compliance and performance metrics are met. | 7+ years in workforce management, experience with MSP/VMS, global leadership, and strong negotiation and compliance knowledge. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Contingent Workforce Program Director will ensure maximum optimization of the Vendor Management System (VMS), reporting to the Vice President of Procurement. On a day-to-day basis, the Contingent Workforce Program Director will oversee and be accountable for the successful performance of our Contingent Workforce program and the Suppliers participating in the program as well as building and managing the relationships with the suppliers and global teams. This will include the day-to-day operations, program management, and care of our VMS relationship. As R1 RCM’s contingent labor program continues to grow globally and change, to thrive in this role, you will be flexible in your approach and nimble with execution. Here’s what you will experience working as the Contingent Workforce Program Director: Develop and lead our Contingent Workforce PMO to oversee all contractor work, processes and compliance Hire, develop and coach a team Help create a shared vision for and implement R1 RCM's Contingent Workforce Strategy Communicate efficiently and effectively with stakeholders at all levels, including providing report outs and timely updates as well as proactively addressing potential issues for program performance. Work collaboratively with R1's Governance Team and R1 RCM Leaders as well as any outside advisory, to drive the execution of a successful program across all components of procure to pay lifecycle. Deliver on program goals and ensure Program and VMS KPI's are met or exceeded. Develop, maintain, and implement compliant contingent labor processes to include the selection and usage of independent contractors (ICs). Maintain collaborative and positive Relationships with Supplier Community including assisting in updating MSA's and communicating new rate cards, establishing performance metrics and providing insights and support to address quality control issues, including making supplier optimization recommendations and ensuring their success. Analyze and report on supplier and program performance metrics including SLAs and KPIs to stakeholder audiences to increase awareness, understanding and adherence/adoption. Oversee and facilitate program expansion to include Managed Services (Statement of Work (SOW) module) and adding other global locations. Ensure compliance protocol for all R1 and client specific onboarding requirements (including supplier vetting, internal controls review and background checks (domestic and international). Establish requirements for strong data strategy, work with VMS provider to build out the right dashboards and reporting strategy. Enable cost savings strategy and work with VMS provider to update market rate cards, as well as drive more progressive cost savings strategy around OT usage, process improvement. Report out on cost savings results. Work with R1 Technology and VMS Client services team to address and resolve any technology or integration performance issues Required Skills: Bachelor’s degree in business administration, Human Resources, Communication, Finance or similar 7+ years of experience in workforce management Prior global leadership experience in building and delivering strategic programs for MSP, Contingent Labor, VMS, Recruitment, Labor Fulfillment People leadership experience Prior experience with Beeline Change management experience Expertise in managing senior-level communications and relationships Ability to handle complex situations and engage with all relevant stakeholders Proven track record negotiating with suppliers/vendors Strong knowledge of legal and regulatory compliance related to contract labor For this US-based position, the base pay range is $117,699.60 - $194,847.37 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 20.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Program Management
Vendor Management
Stakeholder Communication
Direct Apply
Posted 15 days ago
RR

Senior Financial Analyst

R1 RCMAnywhereFull-time
View Job
Compensation$66K - 114K a year

Develop and maintain revenue models and dashboards, analyze large healthcare datasets, and support strategic financial decisions for senior leadership. | Bachelor's in Finance, Business, or Healthcare Management, with experience in financial analysis, Power BI, and SQL, working with large datasets to deliver actionable insights. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Financial Analyst, you will measure results and drive financial insights that influence strategic business decisions. You will serve as a key analytical partner to executive leadership by analyzing net revenue trends and delivering clear, high‑impact reporting and visual analytics. In this role, you will develop and maintain net revenue models, translate complex healthcare and financial data into intuitive Power BI dashboards, and explain period‑over‑period performance in a way that drives action. You will collaborate closely with cross‑functional stakeholders to ensure data accuracy, reporting scalability, and alignment with evolving business priorities. To thrive in this role, you'll need hands-on experience building Power BI dashboards, strong analytical thinking, attention to detail, and the ability to work in a fast‑paced environment with competing priorities. Here’s what you will experience working as a Senior Financial Analyst: Own monthly net revenue reporting and design, maintain, and enhance Power BI dashboards that deliver operating and financial variance analyses for senior leadership. Compile, model, and interpret large healthcare datasets to support alternative performance reviews, self‑service analytics, and ad hoc executive reporting. Prepare and review calculations across multiple revenue streams to support short‑ and long‑range revenue forecasts, ensuring consistency across Excel models, SQL queries, and Power BI reporting layers. Develop scalable process solutions through automation, standardization, and innovation, including expanding Power BI reporting to reduce manual effort and improve data accessibility. Respond to high‑priority, executive‑level requests with visually compelling, executive‑ready Power BI insights that are timely, accurate, and actionable. Required Skills: Bachelor’s degree in Finance, Business, Healthcare Management, or a related field, or an equivalent combination of education and relevant experience. Professional experience in a corporate financial analysis or similar role where you delivered actionable insights, improved processes, and supported strategic decision‑making. Advanced Excel and financial modeling skills with hands‑on experience developing Power BI dashboards, reports, and data models; working knowledge of SQL required. Demonstrated ability to work with large, complex datasets and translate findings into concise, impactful visual narratives for senior and executive stakeholders. Ability to manage multiple priorities in a dynamic environment while adapting reporting and analytics to evolving business needs. For this US-based position, the base pay range is $66,185.60 - $114,114.48 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Power BI dashboards
Financial modeling
SQL
Direct Apply
Posted 15 days ago
RR

Director of Public Relations & Communications

R1 RCMAnywhereFull-time
View Job
Compensation$117K - 179K a year

Lead R1's external narrative, manage media and analyst relations, and elevate executive visibility to enhance market influence. | Over 10 years of experience in public relations and corporate communications, with proven success in global PR programs, media, analyst relations, and executive communications, preferably within technology or healthcare industries. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. R1 is transforming from a labor-first revenue cycle services company to an AI-powered, tech-first partner for the nation’s largest health systems. As the Director of Public Relations & Communications, you will lead the strategy and execution of R1’s external narrative and bring our transformation to life with key category shapers and influencers—translating our brand, product, and corporate priorities into sustained, high-impact market presence and influence. This role is accountable for how R1 shows up in the market across earned media, analyst relations, and executive external presence, ensuring consistency, scale, and impact in support of the company’s strategic narrative. This role is responsible for operationalizing R1’s media and communications strategy: managing agency partnerships, shaping and sustaining the news cycle, and ensuring R1 is omnipresent in the trade, healthcare, and influential business press that reaches buyers, investors, and category-defining voices. Working in close partnership with brand, marketing, product, and executive leadership, the Director will help bring R1’s strategic narrative to life through proactive editorial planning, executive thought leadership, and consistent, disciplined external communications. With an obsessive focus on outcomes—reach, impact, share of voice, and narrative penetration—this role is accountable for driving a step-change in market visibility and influence. The Director of PR & Communications will also own the systems, processes, and decision frameworks that govern external communications, enabling speed, alignment, and sound judgment, while providing steady leadership during moments of heightened scrutiny, crisis, or customer engagement. Here’s what you will experience working as the Director of Public Relations & Communications: 1. Earned Media and News Cycle Leadership Own R1’s earned media strategy, agency partnerships, and news cadence—ensuring sustained, high-impact presence across healthcare trade, technology, and influential business outlets that shape buyer, investor, and market perception. 2. Narrative and Editorial Strategy Define and manage R1's external communications editorial strategy, proactively advancing the topics, proof points, and perspectives that position R1 as a category-defining AI and technology leader in revenue cycle management. 3. Executive Voice, Influence and Market Impact Activate R1’s executives and SMEs as visible, credible spokespeople—driving media quotations, bylined thought leadership, keynote and panel participation, analyst engagement, influencer relationships, and industry awards that reinforce R1’s authority. 4. Analyst Relations and Industry Positioning Direct R1’s analyst relationships with KLAS, Gartner, and peers, providing strategic guidance and centralized coordination to strengthen credibility, influence category perception, and maximize value for both R1 and analysts. 5. Reach, Impact & Communications Governance Obsess over outcomes—reach, impact, engagement, and share of voice—while owning the internal processes for news releases, executive alignment, external positioning decisions, crisis communications, and the strategic use of social and editorial channels beyond traditional PR. Required Skills: Experience: 10+ years of experience in public relations and corporate communications, ideally within technology-driven or innovation-led companies. Proven success leading global PR and external communications programs, including earned media, analyst relations, social media, and executive communications. Strategic Focus: Strong ability to translate brand, product, and corporate priorities into effective external communications execution. Outcome-oriented mindset, with experience driving measurable gains in share of voice, reach, engagement, and industry recognition. Industry Focus: Experience communicating complex technology platforms or solutions and positioning companies or products as category leaders. Background in regulated or complex B2B industries (e.g., healthcare, enterprise software) is a plus. Expertise: Deep expertise in earned media, agency management, analyst relations, and executive spokesperson development. Track record securing high-impact coverage and leveraging social and awards programs to extend reach and credibility. Communication: Excellent written and verbal communication skills, with strong editorial judgment. Ability to distill complex topics into clear, compelling messaging for external audiences. Collaboration & Influence: Proven collaborator who builds trusted partnerships across marketing, product, thought leadership, legal, and executive teams. Experience elevating executives and SMEs as visible, credible voices in the market and building strong external relationships. For this US-based position, the base pay range is $116,975.04 - $178,767.22 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 20.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Strategic Communications
Media Relations
Executive Spokesperson Development
Direct Apply
Posted 17 days ago
RR

Talent Acquisition Manager

R1 RCMAnywhereFull-time
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Compensation$125K - 156K a year

Lead and develop a high-performing talent acquisition team, partner with leadership to implement strategic initiatives, and manage multiple projects to improve recruitment processes. | Proven experience in full-cycle recruiting, team leadership, project management, and data analysis, with a track record of influencing change and partnering with senior leaders. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. R1 Talent Acquisition is a diverse and engaged team. The Talent Acquisition Manager will be responsible for the strategic leadership of recruiting across the healthcare operations department. You will lead an internal team of junior and experienced recruiters who manage salary, hourly, and niche positions. Our team is focused on several exciting projects this year that will significantly improve candidate experience and hiring manager skills. You will ideate with the leadership team to create new initiatives and show a measurable impact on work. You will navigate through ambiguity with a high level of autonomy to create new initiatives and improve current processes. Your success will be measured in team engagement, strategy creation, client collaboration, and impact on project delivery. Responsibilities: Utilizing Internal and External data to create scalable strategies and show measurable impact within R1. Partner closely with our business leaders to implement new and innovative approaches to developing talent pipelines Onboard, mentor, and grow geographically dispersed recruiters to build inclusion across diverse teams and build a cohesive culture across the group Development and performance management of team members (1:1's, coaching, career development, and performance reviews) Strong collaboration with the other Talent Acquisition leaders, the HR organization, as well as other cross-functional groups across the organization Create and define SMART goals focused on the team, the new employment brand, and organization initiatives. Execute project management skills for key team improvement initiatives, which will include: drive project plan, identifying key areas to improve the project plan, collaborating with cross-functional groups in HR, reporting on results, and executing change management plans Identify and partner with organizations, networking groups, and schools in order to drive new diversity sourcing channels and expand employer brand Proactively review business needs and partner with leaders think about their long-term talent plans, help them forecast talent needs, gaps, etc., based on historical data and future growth plans Required Qualifications: Prior experience in building/leading a high-performing team, as evidenced by prior engagement surveys or team promotions. Demonstrated project management skills, including an understanding of change management concepts Prior experience mentoring and/or training recruiters to be successful Demonstrated experience partnering with business leaders to influence change Demonstrated expertise in providing full life cycle recruiting strategies for talent acquisition, utilizing internal and external data, with a delivery to leadership Experience creating and holding QBR with senior leadership, utilizing team data Demonstrated success in concurrently managing multiple projects in a matrixed environment Experience in preparing and analyzing a variety of recruiting data/scorecards and reports, and sharing/presenting with business leaders For this US-based position, the base pay range is $124,880.22 - $156,100.28 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Talent Acquisition
Team Leadership & Development
Project Management
Direct Apply
Posted 17 days ago
RR

Senior Manager Service Delivery

R1 RCMAnywhereFull-time
View Job
Compensation$101K - 131K a year

Oversee client service delivery, manage performance metrics, lead initiatives, and analyze operational data to improve healthcare revenue processes. | Extensive experience in healthcare revenue cycle, proficiency in Epic, project management skills, and ability to influence stakeholders at multiple levels. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Client Service Delivery Manager, you will be responsible for overseeing day-to-day client service delivery for one or more health system relationships, ensuring operational performance, strong client partnership, and execution of key initiatives. Your daily responsibilities will be to translate client priorities into clear operational plans, coordinate cross-functional teams, and deliver data-driven insights that drive measurable improvements in quality, efficiency, and financial outcomes. To excel in this position, you should be a high-performing strategic leader with a focus on service delivery, possessing extensive experience in Revenue Cycle Management or Epic consulting. You will need to seamlessly integrate client needs with operational capabilities, ensuring both satisfaction and service excellence. Here’s What You Can Expect Manage day-to-day client relationships and stakeholder expectations, translating client goals and feedback into prioritized action plans, clear performance targets, and client-ready communications (operational updates, performance reviews, and issue-resolution plans). Oversee service delivery performance for assigned areas, ensuring adherence to SLAs, KPIs, and contractual commitments; partner with Operations to align processes and staffing with client needs; identify performance gaps and lead corrective actions and continuous improvement initiatives. Lead and coordinate key client initiatives and workstreams, including scoping, timelines, resource coordination, and KPI definition; track progress against plans, proactively manage risks and issues, escalate when needed, and support larger transformation programs led by senior leadership. Provide hands-on team leadership and data-driven performance management by coaching and developing supervisors/analysts, analyzing operational and financial data to identify trends and root causes, and translating insights into actionable recommendations, dashboards, and reports. Qualifications Possess 5+ years of experience in Revenue Cycle Management, specifically in back-end patient financial services at a director level, with hospital experience preferred, and proficiency in Epic. Demonstrate the ability to conduct analysis, convert insights into actionable strategies, and influence stakeholders in a matrixed environment, managing relationships across mid-management to C-suite levels. Have experience running large projects with a black belt/six sigma understanding and background in an outsourced environment or as a healthcare consultant. For this US-based position, the base pay range is $100,838.24 - $130,765.22 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Revenue Cycle Management
Epic proficiency
Healthcare Operations
Direct Apply
Posted 17 days ago
RR

PR and Communications Director

R1 RCMAnywhereFull-time
View Job
Compensation$117K - 179K a year

Develop and implement integrated brand strategies, manage media relations, create content, and collaborate cross-functionally to enhance brand awareness in healthcare. | 5+ years in public relations or corporate communications, strong writing skills, experience with marketing technologies, and ability to convey complex ideas simply. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As the PR and Communications Director, you will be responsible for developing and implementing integrated brand strategies and plans that build R1 brand awareness, inspire clients and contribute to the growth and success of our organization. Here’s what you will experience working as a PR and Communications Director: Protect and grow awareness of the R1 brand and enable R1 to be a thought leader in how to simplify healthcare Create, build and maintain corporate-wide brand campaigns to position R1 as the leader in healthcare technology for revenue cycle management Build and manage strong relationship with PR firms and journalists to support proactive announcement, media inquiries and ongoing campaigns Conceptualize and write brand related content including press releases, blogs, bylined articles, social media posts, white papers, e-books, infographics, webinars, etc. Monitor and report on R1-related news, research and analyze news coverage on key topics, as needed Capture and maintain metrics for brand awareness and marketing communications-related activities such as website traffic, social media engagement, earned media placement and share of voice Collaborate with cross-functional teams – from sales, creative, internal communications, product marketing, IT and legal – to deliver effective content materials Create and maintain project plans to successfully move all tasks forward in a timely, cooperative and efficient manner Required Skills: BA in Marketing, Communications, Journalism or related field 5+ years of public relations, corporate communications or marketing experience Extensive writing and editing experience for a variety of formats/platforms Experience with email marketing, social media, content management, web analytics, project management and CRM Exceptional communication skills (verbal and written) and an ability to convey complex ideas in a simple way Experience with relevant marketing technologies, including email marketing, social media, content management, web analytics, project management (Asana) and CRM/marketing automation (Salesforce, HubSpot, Pardot) Adaptable, decisive and results-oriented For this US-based position, the base pay range is $116,975.04 - $178,767.22 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 20.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Strategic Communications
Stakeholder Engagement
Policy & Regulatory Navigation
Direct Apply
Posted 18 days ago
RR

Product Manager III

R1 RCMAnywhereFull-time
View Job
Compensation$97K - 142K a year

Own and manage the product roadmap for the Pricing Service, collaborating with stakeholders, leading development, and monitoring performance. | Requires 2+ years of product management, advanced SQL, data investigation skills, and familiarity with healthcare revenue cycle data and Agile methodologies. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As Product Manager for R1’s Pricing Service, you will own the vision and roadmap for a critical shared service that estimates expected insurance reimbursement for patient claims, where accuracy is essential across R1 service lines. You will identify and deliver high-impact improvements to the Pricing Engine and Contract Modeling application, leveraging deep analytical skills to work with complex deterministic data and varied reimbursement methodologies. Partnering with engineering and internal stakeholders, you will gather requirements, build value projections, model roadmap impact, and own all work intake and the Agile product backlog—negotiating priorities to drive delivery (this is not a customer-facing role). This position reports to the Sr. Manager of Product over R1’s Pricing Service Here’s what you will experience working as a Product Manager III: Define and communicate the product strategy for the Pricing Service expected reimbursement calculation engine, ensuring alignment with organizational goals Prioritize and manage the product roadmap, identifying highest impact enhancements and projecting expected business value Collaborate with stakeholders to gather requirements and translate them into actionable product features Lead the product development process, working closely with the development team to ensure timely and successful delivery Monitor product performance and user feedback to identify areas for improvement and innovation Participate and lead the full software development life cycle from technical design to development, testing and deployment Develop and deliver presentations to executive leadership on product status, risks, and opportunities Review technical solutions and conduct demos with stakeholders Understand, support, enforce, and comply with company policies, procedures, and Standards of Business Ethics and Conduct. Required Skills: 2+ years of product management experience is required, preferably in healthcare revenue cycle or related fields Advanced SQL Experience (complex queries, data transformations, etc.) Expert in data analysis, including pattern and anomaly detection Expert in data investigation and reconciliation, able to trace issues to specific upstream sources, business rules, or process steps Familiarity with healthcare revenue cycle data, including standards such as HL7 and X12 Experience with Agile Scrum product development methodologies Experience with Azure DevOps, or related product management tools Proven ability to translate user enhancement requests into technical product requirements Proven ability to develop business cases that model and project ROI for a feature Proven ability to prioritize and manage a value-driven feature roadmap Demonstrated exceptional analytical and problem-solving skills with strong attention to detail Ability to work independently and prioritize among many requirements Experience with healthcare payer contract modeling and management a plus For this US-based position, the base pay range is $96,600.00 - $141,565.18 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

SQL
Data analysis
APIs
Direct Apply
Posted 19 days ago
RR

Data Operations Analyst I

R1 RCMAnywhereFull-time
View Job
Compensation$49K - 81K a year

Supporting client onboarding by acquiring, validating, and importing data into proprietary systems, and creating reports on system performance and data trends. | Proficiency in data management, SQL, familiarity with healthcare data, and experience with CRM tools like Salesforce. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Data Operations Analyst I is responsible for onboarding and/or supporting new clients in the Cloudmed/R1 platform(s). This role works directly with client IT teams to acquire data files, validate data and import into our applications. The Data Operations Analyst I works closely with project managers for new implementations, sales teams for implementations/client assessments, and operations teams for ongoing support of clients once live. Essential Responsibilities Own full client implementations from a data perspective – acquiring, importing, validating data and preparing proprietary systems and platforms ready for go-live. Engage with internal project team members and client stakeholders (client IT) during implementation projects Data research and analysis – writing queries, analyzing results, identifying trends • Create reports around system performance (rules engine), client data trends and other business needs. Communicate/present research results to non-technical stakeholders (both internal and external). Script and automate data-related processes Resolve data duplication, ensure data received satisfies operational requirements spanning multiple service lines and solutions Perform analysis of data acquired into Data Lake Stakeholder management, request handling Utilize Salesforce for tracking work and deliverables Skills Ability to learn and master new tools and processes. Analytical and problem-solving skills. SQL (or similar) and SSIS familiarity. Familiarity with Salesforce and other CRM tools. Ability to partner and collaborate closely with both internal and external project/operational stakeholders. Familiarity/comfortability managing data pipelines. Ability to apply best practices. Detail-oriented, organized, exercise good judgement, ability to manage multiple projects and prioritize own work. Other Qualifications: Bachelor’s Degree in a related field preferred, but will accept 3 years’ experience in lieu of a degree. Proficient computer skills (including, but not limited to, spreadsheets, Internet, and email) are required. Bachelor’s degree or equivalent experience. Experience working with healthcare data is a plus. For this US-based position, the base pay range is $49,126.27 - $81,225.49 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 5.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Data analysis
SQL and data querying
Healthcare data familiarity
Direct Apply
Posted 24 days ago
RR

Revenue Performance Manager

R1 RCMAnywhereFull-time
View Job
Compensation$71K - 117K a year

Support healthcare revenue cycle performance improvement through data analysis, project identification, and client engagement. | Requires 5+ years in healthcare revenue cycle management, management experience, and proficiency in data analytics tools. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Revenue Performance Manager, you will help identify projects that will improve operational performance metrics. Every day you will, partner with Service Delivery to deliver to client executives, highlighting pertinent updates relating to client needs. To thrive in this role you must, have a flexible and collaborative mindset. Here’s what you will experience working as a Revenue Performance Manager: Assist in the relationship management of key client counterparts including continued communication of revenue cycle performance. Support internal efforts to improve KLAS and NPS scores and related activities. Contribute to R1 strategy development as customer expert sharing best practices, optimizing performance, and leading the transformation. Proactively communicate metric performance and the detailed drivers/risks/barriers behind the data to help drive action plans creation. Act as a change agent to help establish common goals and create alliances across hospital organization to optimize success. Proactive identification of projects that will improve operational performance metrics. Work hand in hand with internal R1 service delivery and operational teams to align operational objectives, understand current performance levels, and identify and develop remediation plans for any risks identified. Required Skills: Bachelor's Degree preferred. 5 years' experience in Healthcare Revenue Cycle Management industry, including 3 years of management experience. Proficient in data analytic tools. For this US-based position, the base pay range is $70,921.24 - $116,747.20 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Data analysis
Performance metrics monitoring
Client relationship management
Direct Apply
Posted 26 days ago
RR

Customer Service Representative -Hospital Specialist

R1 RCMAnywherePart-time
View Job
Compensation$31K - 44K a year

Assist patients with registration and provide compassionate customer service in a healthcare setting. | High school diploma and excellent customer service experience are required; healthcare experience is not necessary as training will be provided. | Location: Remote, UT Training is On-site at McKay-Dee Hospital Shift Hours: PRN/Flexible R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here’s what you can expect working in Patient Registration (Customer Service): Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow-up questions and build rapport in real time. Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job. A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: High School Diploma or GED Excellent customer service experience For this US-based position, the base pay range is $15.00 - $21.10 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Customer Service
Communication
Multitasking
Direct Apply
Posted 29 days ago
RR

Senior Director Revenue Cycle Operations, Motor Vehicle Accident

R1 RCMAnywhereFull-time
View Job
Compensation$147K - 231K a year

Lead and oversee Motor Vehicle Accident revenue cycle operations, develop workflows, manage client relationships, and drive strategic initiatives. | 10+ years of Motor Vehicle Accident experience, leadership in revenue cycle operations, knowledge of healthcare revenue cycle systems, and ability to manage complex processes. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Director Revenue Cycle Operations, Motor Vehicle Accident (MVA) your primary responsibility will be to lead the Motor Vehicle Accident team and oversee all recovery functions for the AR & Denials service line. Team management responsibilities include direct management of day-to-day recovery operations, professional development and coaching of team members, and partnership/collaboration with the AR & Denials operations team. Client management responsibilities include development of relationships with client organizations/executives, helping to ensure superior service delivery and achievement of project outcomes, and the identification and delivery of strategic initiatives and expansion opportunities. You will be accountable for the management, oversight, and the execution of the Recovery Department strategy to ensure continued success related to revenue generation, cost savings, client value, and growth. You must be able to operate effectively with C-suite audiences and maintain professional relationships that lead to strong client references through deep and sustained client relationships. The ideal candidate will possess 10+ years of Motor Vehicle Accident operations experience. Keys to success include change management experience and the ability to implement additional structure and process that enables scalable growth and drives increased consistency and standardization within the department. To thrive in this role, you must have revenue cycle work experience in a Director-level role and/or extensive revenue cycle work leadership and people management experience. Exceptional organizational skills to manage complex changes with a variety of interdependent pieces are required. Successful candidates will be process-oriented with a critical eye for detail, be self-motivated and pragmatic; a team player who is analytical and solution-focused. Selected Responsibilities Develop operational workflows to positively impact strategic initiatives between both R1 and the client (optimization, automation, financial, quality, process management, risk management, global, communication, and resource planning). Operationally align workforce and resource utilization (global and domestic) and talent. Work as a leader in the department, helping achieve department goals on budgeting, administration, training, staff retention, and employee development. Participate in the development and application of operational metrics and in setting direction and benchmarks (KPIs) of the Department during quarterly or annual planning sessions. Establish recurring reporting mechanisms for clients, revenue goals, obstacles related to meeting established client protocols, expectations and/or financial goals, training development programs, well-being of staff and recovery leadership team. Implement and monitor reoccurring internal reviews of clients and actively seek new opportunities with prospective and existing clients. Establish and manage policies, procedures, and standards to measure and monitor production, inventory, projects, and revenue. Coach recovery leadership team on how to collaborate and support utilization management efforts. Develop mitigation plans to resolve utilization problems quickly before they negatively impact operations. Have an inquiring mind; continuously pursuing professional development, innovation, and opportunities for improvement. Own all management decisions regarding daily operations within the Motor Vehicle Accident team. In collaboration with senior leaders in AR & Denials, set a strategic vision for the collective team and execute and improve the operating model. Regularly meet with AR & Denial’s Client Delivery team to identify and establish client priorities/needs to drive assignments within the department. Priorities will be driven based upon company KPIs, client expectations, client schedule/meeting frequency, client performance, and available inventory. Partner with Business Development and Client Success teams to engage clients in tailored strategies that increase value for the client and deepen their relationship with R1. Key Skills & Abilities Strong proven leadership, change management, coaching, and mentoring skills. Ability to lead and influence others in a dynamic team environment. Ability to analyze and interpret business data. Exceptional oral, written, and presentation communication skills. Outstanding organizational and problem-solving skills and the ability to manage multiple tasks and requests, often with competing priorities. Strong accountability for individual and team performance. Demonstrated understanding of Hospital Revenue Cycle operations. Working knowledge of the Microsoft Office Suite (PowerPoint, Word, Excel, Outlook proficiency expected) Must have a strong customer focus, a demonstrated ability to work within a team of service-oriented individuals and a passionate commitment for extraordinary levels of service quality and customer satisfaction, Must have the ability to maintain a professional approach with others in job-demanding, multitasking and/or project support situations, Must have the ability to describe and present business ideas and concepts in a clear, concise and understandable manner to technical and non-technical individuals, Required Qualifications Bachelor's degree required 10 or more years of direct relevant Motor Vehicle Accident experience within healthcare provider operations, consulting, technology implementations, and/or process improvement Working knowledge of industry best practices in Motor Vehicle Accident processes: insurance verification, billing, charge capture, contractual adjustments, first and third-party reimbursement, lien filing processes, and cash management. Proven leadership, management, organizational skills, and experience with leading EHR and revenue cycle systems, including but not limited to Epic, Meditech and Cerner. Ability to travel as needed For this US-based position, the base pay range is $147,444.99 - $231,483.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 25.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Revenue Cycle Management
Leadership & Team Management
Process Improvement
Direct Apply
Posted 29 days ago
RR

Senior Financial Analyst

R1 RCMAnywhereFull-time
View Job
Compensation$66K - 114K a year

Support financial reporting, forecasting, variance analysis, and process improvements for healthcare revenue management. | Bachelor's in finance or related field, at least 2 years of finance experience, proficiency in Excel, and familiarity with reporting tools like Power BI. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Financial Analyst, you will work with finance, operations, and accounting business partners to optimize R1’s Accelerate Suite revenue, which consists of Denials & AR, Complex Claims, Patient Pay & Insurance Discovery, and Phare business lines. Daily, you will be involved in financial reporting, forecasting, and variance analysis for Accelerate revenue and direct expenses. The Senior Financial Analyst will work closely with R1’s finance & operational leaders to provide the financial visibility to drive strategic business decisions. You will be key in supporting customer growth, cost efficiency, measuring company performance, and understanding the revenue and margin implications of strategic actions. To thrive in this role, you will look for ways to improve current business processes through automation and standardization, and you will develop and provide recommendations on team staffing levels based on analysis of operational productivity metrics while utilizing your prior Finance experience, your Excel financial modeling skills, and your ability to create PowerPoint presentations. Key Responsibilities: Support the monthly close & forecasting process for Accelerate financials; validate and analyze results while identifying key risks and opportunities Opportunity to lead many internal / external stakeholder discussions and support supervisor in leading most discussions with executive leadership, difficult commercial discussions / proposals Support the annual budget and quarterly re-forecast processes, with opportunity to own full P&L of one or several Accelerate business lines Collaborate with accounting teams and other business partners at all levels of the organization in the analysis of financial performance Provide ad hoc analysis to leadership to help articulate business performance and trends Develop process solutions through automation, standardization, and innovation Required Qualifications: Bachelor’s degree in finance, accounting, economics, or equivalent experience in a finance role A minimum of 2 years of Finance experience is required Excellent Microsoft Excel skills, including prior experience with modeling, and proficiency in Microsoft Office Suite, including creating PowerPoint presentations Experience with Adaptive Insights and Power BI reporting is a plus Strong analytical skills and decision-making abilities Effective communication skills and excellent attention to detail The ability to self-motivate in a fast-paced and rapidly changing environment with competing deadlines Comfort with ambiguity and a willingness to work with a moderate degree of autonomy For this US-based position, the base pay range is $66,185.60 - $114,114.48 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook #LI-MB01 R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Financial Modeling
Data Analysis
Forecasting
Direct Apply
Posted 29 days ago
RR

Customer Service Representative - Patient Registration

R1 RCMMadison Heights, MichiganFull-time
View Job
Compensation$31K - 44K a year

Assist patients with registration, collect and input information accurately, and provide compassionate support in a healthcare setting. | High school diploma or GED, excellent customer service experience, ability to work in a fast-paced environment, and comfort with technology. | Location: Ascension St. John Oakland Hospital Shift Hours: 3pm - 11:30pm Week One: Monday, Tuesday, Wednesday, Thursday and Saturday Week Two: Sunday, Tuesday, Wednesday, Thursday and Friday R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here’s what you can expect working in Patient Registration (Customer Service): Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow-up questions and build rapport in real time. Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job. A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: High School Diploma or GED Excellent customer service experience For this US-based position, the base pay range is $15.00 - $21.10 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Customer Service
Communication
Multi-tasking
Direct Apply
Posted about 1 month ago
RR

Regional Sales Director, Southeast Region

R1 RCMAnywhereFull-time
View Job
Compensation$118K - 174K a year

Develop and execute sales strategies to drive revenue growth within healthcare provider organizations, manage key accounts, and collaborate with internal teams to meet sales targets. | Proven success in healthcare professional services sales, account management experience with healthcare providers, proficiency with CRM tools like Salesforce, and ability to travel up to 50%. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. ** This role is sales commission eligible with an average base pay of $140,000 and target OTE of $300,000 ** The Regional Sales Director (RSD) - Southeast Region (GA, FL, NC, SC, TN) is a commercial role primarily responsible for driving revenue growth through new client acquisition and expansion sales of R1’s Revenue Performance Solutions. This role reports into a Senior Regional Vice President (SRVP) and is assigned to a specific number of viable accounts and related opportunities within the region. The role is focused on engaging and penetrating net new Tier 1 and 2 target accounts (i.e., high-value prospects) while also growing R1’s business via existing clients based on targeted accounts within the region. In addition to his/her own prospecting and networking initiatives, the RSD will partner with the SRVP and R1’s Revenue Performance Solutions Business Development team of in-house and outsourced lead generation professionals to build an active sales funnel (i.e., sales staged Qualified and above) with booking values equal to or greater than 4x his/her assigned sales quota in estimated first year revenue to R1. Here's what you will do in this role: Develop and execute strategy that aligns with company objectives to rapidly build brand awareness and drive new revenue within the assigned accounts Drive pricing, proposals, contracting, and compliance processes for your assigned accounts Support SRVP with the development and execution of the broader regional strategy and account planning Meet or exceed monthly, quarterly and annual goals Accurately forecast attainment on a monthly, quarterly and annual basis Document sales activity through CRM automation tool (Salesforce) Assess areas of personal and professional development, which would enable greater individual, as well as team, sales success Possess an effective presence with hospital and health systems' various key decision makers and executives regionally; Navigate, coordinate and influence internal and external customers at all levels of the organization, at times independently Collaborate in a team selling environment to identify, pursue and capture new client relationships Required Qualifications: 3+ years of proven success selling Healthcare professional services within the areas of finance, patient accounting, HIM or revenue cycle to provider organizations 2+ years of account management, client success management, and/or revenue cycle operations consulting experience working with Vice President and Director-level partners Healthcare experience working with acute care provider organizations Proficiency with Microsoft Office, including basic to intermediate Excel functions, and CRM application use (Salesforce) Ability to travel up to 50% For this US-based position, the base pay range is $117,500.00 - $173,605.10 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Healthcare revenue cycle
Account management
Client success
Sales strategy
CRM (Salesforce)
Direct Apply
Posted 2 months ago
RR

Data Science Analyst

R1 RCMAnywhereFull-time
View Job
Compensation$80K - 110K a year

Support development of data science solutions, create visualizations, and act as a bridge between stakeholders and engineering. | 2+ years healthcare or business experience, 1+ years working with data, and experience with BI tools. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. R1 is seeking a Data Science Analyst with a background in hospital revenue cycle to join our team. This will be a hybrid role combining product skills with data science and technical expertise. On the product side, the role requires effective communication and project management skills. The Data Science Business Analyst serves as a bridge between business stakeholders and engineering by translating business needs and strategy into data science objectives. As a result, the role also requires technical skills focused on data analysis, critical thinking and problem-solving, and a core competency in SQL or Python. Responsibilities: Product Management: Support development of data science solutions within our product offerings in healthcare revenue cycle. Utilize research, stakeholder insights, and business expertise to perform prompt engineering, review model architecture, and guide data scientists in feature engineering. Project Management: Draft slides and roadmaps that synthesize data science vision and progress. Groom, prioritize and juggle multiple data science projects. Innovative Analytics and Product Insights: Create informative visualizations that intuitively display large amounts of data and/or complex relationships for internal stakeholders. Independently research business challenges and model results using SQL, Python or other tools. Research model results and features to hone performance. Stakeholder Engagement: Act as a bridge between business stakeholders and engineering. Distill complex data concepts into simple language and business concepts. Leadership: Collaborate fluidly with engineering counterparts and business stakeholders; lead brainstorms and strategy sessions to understand business challenges and root causes. Present to stakeholders and management and drive project alignment. Healthcare Industry Expertise: Understand healthcare revenue cycle processes and regulations. Required Qualifications: 2+ years of healthcare or business experience. 1+ years of experience working with data, data analytics, or data science. Demonstrated success working with and leading cross-functional teams. Experience taking complex business problems and coming up with clear strategies, solutions, and roadmaps. Experience creating analytics tools and visualizing data and model results utilizing a modern BI tool (Power BI, Spotfire, Tableau, etc.). Experience juggling shifting priorities in a fast-paced work environment and staying on top of tight deadlines. Can-do attitude with a demonstrated ability to get things done under minimal supervision and drive results across cross functional teams. Strong interpersonal skills with a demonstrated ability to achieve results through influence. Strong written and verbal communication skills, solid presentation skills and proven ability to run effective meetings with interactions at all levels of an organization. Desired Qualifications: 2+ years’ management experience. 2+ years’ experience working with data science and analytics. 3+ years’ healthcare experience. Revenue cycle expertise including processes, structures, and objectives. Knowledge of data science techniques and machine learning modeling concepts including real-world advantages/drawbacks. Experience working with Azure Machine Learning and notebook coding environments. Knowledge of performance improvement techniques for extracting large datasets from SQL-based environments. Experience delivering advanced statistical concepts through Power BI. For this US-based position, the base pay range is $79,642.00 - $109,942.67 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 5.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Data Analysis
SQL
Power BI
Data Visualization
Direct Apply
Posted 2 months ago

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