R1 RCM

Lead site consulting operations, manage P&L, drive client value, and develop high-performing teams. | 12+ years experience including 8+ years management in consulting or operational leadership with P&L responsibility, strong communication and stakeholder management skills. | Position Summary The Site Executive is a strategic and operational leader responsible for overseeing site-level consulting operations. This role ensures alignment with enterprise goals, manages P&L, drives measurable client value, and fosters a high-performing team culture. The Site Executive plays a critical role in use case business case quantification and execution, development and execution of operating metrics, stakeholder engagement and reference ability. Key Responsibilities Leadership & Strategy • Lead site-based consulting teams aligned to the managed software delivery model. • Translate strategic objectives into operational plans and performance targets. • Collaborate with cross-functional leaders to ensure seamless delivery and client satisfaction. • Client Delivery & Value Creation • Oversee execution of client use cases, ensuring measurable outcomes and ROI. • Oversee training and change management plans to drive adoption of best practices • Build trusted relationships with customer stakeholders to drive engagement and reference ability. • Ensure proactive issue resolution and continuous improvement in service delivery. • Ensure steady state client satisfaction through proactive engagement. • Financial & Operational Accountability • Manage site-level P&L, including budgeting, forecasting, and performance tracking. • Monitor key operating metrics to optimize resource allocation and team productivity. • Talent Development • Coach and develop team leads and foster a culture of accountability and excellence • Support recruitment and retention of top consulting talent. Qualifications • Minimum of 12 years of experience, including at least 8 years in a management role in consulting, client delivery, or operational leadership roles managing a P&L—preferably within healthcare, BPO, or enterprise software. • Proven ability to lead cross-functional teams in a matrixed environment • Adept with Ai tools and enthusiastic about the conversion of technology and operations • Strong communication, change management and stakeholder management skills. • Bachelor’s degree – equivalent experience will be considered in lieu or a degree; advanced degree (MBA, MHA) preferred. For this US-based position, the base pay range is $243,644.80 - $304,556.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 30.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook

Design, implement, and maintain scalable, reliable, and secure applications and services, primarily focused on front-end user experience development. Troubleshoot and solve complex issues while maintaining the existing codebase as business needs change. | A Bachelor’s Degree in Computer Science or equivalent experience is required, along with a minimum of 4 years of software engineering experience. Candidates should have web development experience in the modern Angular stack and proven ability to design and develop new features and regression tests. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Software Engineer III, you will play a key role in helping us reach our goal of continuous improvement in the efficacy and efficiency of our processes and resulting high product quality. Each day, you will be involved in the software development process to ensure the scalability and maintainability of the released product. To thrive in this role, you must demonstrate creativity, attention to detail, commitment to best practices, and the ability to meet demanding objectives and challenging milestones. Responsibilities: Design, implement and maintain scalable, reliable, and secure applications and services across the product line, primarily focused on front end, user experience development. Maintain existing codebase as business needs change Research new technologies and adopt them as needed Troubleshoot and solve complex issues requiring in-depth analysis Work independently in a fast-paced environment Required Qualifications: Bachelor’s Degree in Computer Science or equivalent experience Minimum of 4 years of software engineering experience Proven ability to design and develop new feature and regression tests Excellent communication and documentation skills Web development experience in modern Angular stack Desired Qualifications: Understanding of modern software development methodologies including version control, unit testing, and continuous integration Experience using AI tools to enhance development Understanding of object-oriented principles in languages such as Java and C# Experience with cloud environments and technologies such as Azure, Docker, and Kubernetes Commitment to learning new technologies For this US-based position, the base pay range is $79,789.00 - $134,521.77 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

The Director, Customer Optimization will support R1 strategy development as a functional and technical expert, sharing best practices and optimizing performance. This role involves developing and delivering presentations to client executives and improving R1’s operating model. | Candidates should have 4+ years in management and people leadership, with proficiency in Salesforce and experience using customer feedback platforms. Strong skills in understanding customer behavior and data-driven decision-making are essential. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Director, Customer Optimization, you will support R1 strategy development as functional and technical expert sharing best practices, optimizing performance, and leading the transformation. Every day you will develop and deliver regular and ad-hoc presentations to client executives highlighting pertinent updates relating to client needs and execute and improve R1’s operating model. To thrive in this role, you must partner with internal R1 customer operations team to align operational objectives. Here’s what you will experience working as a Director, Customer Optimization: Facilitate the delivery of tailored analyses using both internal and external data sources, including raw and published data, and structured and unstructured datasets. Apply knowledge of competitive dynamics and R1’s unique advantages to analyses, synthesizing actionable insights. Conduct advanced analyses, synthesize data, formulate initial findings, and propose strategies to support strategic planning and executive decision-making. Serve as a functional/technical expert Required Skills: 4+ years in management and people leadership. Proficient experience with Salesforce. Experience using tools like Qualtrics or other customer feedback platforms. Experience in transforming perspectives from vendor partners to trusted advisors. Strong skills in understanding customer behavior and using data to make decisions. For this US-based position, the base pay range is $112,718.72 - $187,269.24 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 20.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

The Sr. Director will direct a team of analysts and lean-redesign professionals to standardize processes across multiple facilities. They will also guide the team in using data to generate insights and actively participate in the operational rhythm of the business. | Candidates must have a minimum of 10 years of experience in revenue cycle management, with significant leadership experience. A strong understanding of revenue cycle operations within a hospital setting is essential. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Sr. Director of Revenue Cycle Operation, you will be responsible for exhibiting strong judgment while solving problems, prioritizing, demonstrating attention to detail in your work, and being flexible when new information is introduced into the client or team situation. Every day, you will be expected to directly influence and assist in maturing several key processes such as financial analyses, process performance report creation, model and tool development, process flows, group meeting facilitation, and client relationship development. To thrive you must be a high-performing hands-on individual who has proven delivery with a strong understanding of the revenue cycle process and technology. Here’s What You Can Expect Direct a team of analysts and lean-redesign professionals who partner with process owners for ongoing standardization across multiple facilities and process refinement. You will guide the team to use data to generate key insights including variances to best practice, current maturity and performance, adoption levels, and pain points. Actively build and participate in the operational rhythm of the business including appropriate communication, insight, and incident management. Partner across teams and with key stakeholders to simplify processes, and policy and align procedures to changing business models/priorities. Qualifications Minimum of 10 years of experience in revenue cycle management, with a significant portion in leadership (director or above). Experience with backend operations (billing, coding, claims management, denial management, and AR). Proven leadership experience, with the ability to lead large teams and manage department budgets. Strong and broad understanding of Revenue Cycle Operations within a hospital setting. Strategic vision and operational excellence across end-to-end solutions. For this US-based position, the base pay range is $144,408.92 - $218,451.48 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 25.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

Lead site consulting operations, manage P&L, drive client value, and develop high-performing teams. | 12+ years experience including 8+ years management in consulting or operational leadership with P&L responsibility, preferably in healthcare or enterprise software. | Position Summary The Site Executive is a strategic and operational leader responsible for overseeing site-level consulting operations. This role ensures alignment with enterprise goals, manages P&L, drives measurable client value, and fosters a high-performing team culture. The Site Executive plays a critical role in use case business case quantification and execution, development and execution of operating metrics, stakeholder engagement and reference ability. Key Responsibilities Leadership & Strategy Lead site-based consulting teams aligned to the managed software delivery model. Translate strategic objectives into operational plans and performance targets. Collaborate with cross-functional leaders to ensure seamless delivery and client satisfaction. Client Delivery & Value Creation Oversee execution of client use cases, ensuring measurable outcomes and ROI. Oversee training and change management plans to drive adoption of best practices Build trusted relationships with customer stakeholders to drive engagement and reference ability. Ensure proactive issue resolution and continuous improvement in service delivery. Ensure steady state client satisfaction through proactive engagement. Financial & Operational Accountability Manage site-level P&L, including budgeting, forecasting, and performance tracking. Monitor key operating metrics to optimize resource allocation and team productivity. Talent Development Coach and develop team leads and foster a culture of accountability and excellence Support recruitment and retention of top consulting talent. Qualifications Minimum of 12 years of experience, including at least 8 years in a management role in consulting, client delivery, or operational leadership roles managing a P&L—preferably within healthcare, BPO, or enterprise software. Proven ability to lead cross-functional teams in a matrixed environment Adept with Ai tools and enthusiastic about the conversion of technology and operations Strong communication, change management and stakeholder management skills. Bachelor’s degree – equivalent experience will be considered in lieu or a degree; advanced degree (MBA, MHA) preferred. For this US-based position, the base pay range is $243,644.80 - $304,556.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 30.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

The Underpayments Analyst will validate and review hospital accounts to identify additional revenue opportunities. This includes confirming claim reimbursements, diagnosing root causes of underpayments, and collaborating with support teams to resolve issues. | Candidates should have a Bachelor’s degree or a High School diploma with 2+ years of relevant experience. Strong organizational, analytical, and communication skills are essential for success in this role. | R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1® is a publicly-traded organization with employees throughout the US and international locations. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. As our Underpayments Analyst you have the primary role of validating and reviewing hospital accounts which are believed to have additional revenue opportunity. Every day you will confirm claim reimbursement, ensure there are no additional variables impacting reimbursement, diagnose the root cause of the underpayment and work with other support teams to achieve this purpose. To thrive in this role, you should enjoy working with data and researching payment issues. Responsibilities: The Validation Associate will work within the client’s Patient Accounting system, payer portals and/or websites, and will utilize R1’s proprietary software to research accounts in the work queue. Review opportunities created, evaluate calculation of the expected reimbursement, determine if opportunity should be pursued with payer and the action required to resolve the underpayment. Document the account to provide information and details to support appeal and resolution effort. Diagnose and understand how the underpayment occurred and what our client could have done to prevent it. Meet required benchmarks for production, accuracy, and efficiency. Required Qualifications: A Bachelor’s degree or a High School diploma with 2+ years' experience in hospital billing, resolution, revenue cycle, or data analytics Organized and analytical self-starter with strong critical thinking skills and attention to detail Strong communicator – verbal and written communication to give specifics and details to document work completed 1-week onsite company paid training For this US-based position, the base pay range is $45,926.00 - $70,631.44 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 5.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

As a Power BI Developer, you will develop and enhance our Business Intelligence toolset to create operational accountability and intelligence. You will collaborate with other BI Developers to manage development efforts in a sprint agile framework. | The role requires 1-2 years of experience in a Power BI developer role and proficiency in Snowflake SQL and Microsoft Power BI technologies. Attention to detail and the ability to communicate project progress are essential. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Power BI Developer, you will help develop and enhance our Business Intelligence toolset (through Power BI & Snowflake) to create operational accountability and intelligence that supports the growth strategy for the organization. Every day you will collaborate with other BI Developers managing all development efforts in a sprint agile framework, building technical requirements, and ensuring the product is developed and released efficiently, accurately and to our stakeholders’ expectations. To thrive in this role, you must be effective working both independently and collaboratively. Here’s what you will experience working as a Power BI Developer: Gain an understanding of current analytics and reporting library with a focus on business purpose, model structure, data elements, and visualizations Maintain and develop Snowflake backend SQL queries, functions and stored procedures Maintain and develop Power BI visualization tool Implement Power BI development best practices focusing on maintainability, performance efficiency, and accuracy Work directly with leadership to develop project roadmap and timeline to completion Required Skills: 1-2 years’ experience in a Power BI developer role managing the development of PBI business intelligence and reporting tools Proficiency of Snowflake SQL and Microsoft Power BI technologies DAX programming language expertise required GIT and Version Control experience preferred. Vigorous attention to detail & understanding of the importance of quality assurance Ability to summarize and communicate project progress on regular cadence Ability to work collaboratively in a fast-paced matrixed environment, with a results-driven team-oriented culture Preference for EST or CST time zones For this US-based position, the base pay range is $49,126.00 - $78,919.86 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 5.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

As a Team Lead, Customer Service, you will measure and monitor staffing levels, assign duties, and prepare productivity metrics. You will also develop and coach team members to promote quality and resolve client concerns with urgency. | Candidates must have a High School Diploma or GED and a minimum of 3 years’ experience in a healthcare call center. Additionally, at least 1 year in a team lead or above role in a healthcare call center is required. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Team Lead, Customer Service, you will help measure and monitor staffing levels, assign duties and responsibilities as appropriate. Every day you will prepare, analyze, and provide daily, weekly, and monthly productivity metrics. To thrive in this role, you must develop and coach team members in skills and processes to promote quality. Here’s what you will experience working as a Team Lead, Customer Service: Assist in establishing and implementing departmental initiatives. Complete performance evaluations, track time and attendance. Troubleshoot and resolve issues with client concerns with a sense of urgency. Train and educate staff on all necessary computer systems as well as new process changes. Ability to exhibit professional and positive disposition with a patient centric focus. Established experience working with hospital billing within a call center environment Required Skills: High School Diploma or GED, preferred Minimum 3 years’ experience in a healthcare call center Minimum 1 year in a Team lead or above role in a healthcare call center For this US-based position, the base pay range is $17.39 - $25.51 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

As an Operations Associate I, you will review patient information daily and process documents efficiently. You will communicate with insurance companies and process patient/client requests. | A high school diploma is preferred, and you should have basic knowledge of relevant codes and documentation. Excellent organization, communication, and time management skills are essential for meeting client deadlines. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Operations Associate I, you will help leverage your clerical experience to review patient information daily and process documents efficiently. Every day you will, review IVR statements, communicate with insurance companies and process patient/client request. To thrive in this role you must, have excellent organization, communication and time management skills to ensure the clients deadlines are met at a high level Here’s what you will experience working as an Operations Associate I: You have basic knowledge of EOB’s, CPT & ICD-9&10 codes, HCFAs, UB04s, HCPCS, DRGs and authorizations/referrals. You will process itemized documentation from payors per patients request You can keep track of the changes to various clients processes and adjust as needed. You have actively tracked a backlog and prioritizing urgent request as necessary You have worked in EPIC You have a strong understanding of HIPPA Required Skills: High School diploma; preferred For this US-based position, the base pay range is $16.29 - $20.36 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

The Customer Service Representative will perform accurate and timely patient registration and verify patient demographics and insurance plans over the phone. They will provide exceptional customer service to physicians, patients, and medical professionals while adhering to established policies and procedures. | A high school diploma or GED is required along with customer service experience and computer skills. Previous healthcare experience is desired but not necessary, and candidates should be prepared to work in a hospital environment. | Training is On-site at McKay-Dee Hospital Remote, UT Shift Hours: Part Time Monday - Friday 10am - 2pm MST R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Customer Service Representative Hospital Specialist will be responsible for accurate and timely patient registration utilizing medical systems. This position will be responsible for timely and accurately verifying patients demographics and insurance plans over the phone. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals. The successful candidate demonstrates a high level of customer service behavior and ability to problem-solve, is self-motivated and flexible To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. Responsibilities: Perform registration and basic insurance verification, ensuring collection of 7 critical data elements necessary for proper patient identification and billing. Identify and update patient demographic information on the Host system as defined by departmental policy and procedures. identify non-participating Insurance or Out of Networks plans; takes necessary steps to inform patients and physicians regarding options, including but not limited to canceling appointment. Obtain Insurance Card copies or validate insurance information via electronic medical record, transfer information, or insurance eligibility tool. Provide courteous and accurate patient and hospital information with way finding instructions for patients, families, visitors, and ancillary areas. Prepare documents for imaging/scanning into electronic patient record. Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required. Assemble and disassemble patient charts or departmental documents according to department policy. Maintain inventory control of forms and paper supplies needed in area. Assist with all possible account resolutions pertaining to patient balances. Perform all other duties and projects as assigned. Have financial conversations and collecting payments based off patient estimated financial responsibilities/standard deposits. Required Qualifications: High School diploma or GED Customer Service Experience Computer savvy with experience navigating between multiple systems simultaneously Must have MS Office Experience and excellent typing skills Desired Qualifications: iCentra Registration Experience Experience working in a healthcare environment Completed a Medical Terminology class Certification in healthcare access preferred For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

As a Revenue Cycle Associate, you will investigate and examine denial accounts to resolve issues. You will follow through with unresolved accounts and provide feedback to staff while educating them on current trends in the appeals arena. | Candidates must have a minimum of two years of experience in the health insurance industry and demonstrate excellent analytical and communication skills. Knowledge of health claims billing and third-party contracts is essential. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Revenue Cycle Associate ( Follow up & Appeals Specialist), you will help the Appeals team investigate and examine denial accounts, so they can apply appropriate methods and techniques as established internally to resolve applicable issues. Everyday you will follow through with unresolved accounts, provide feedback to the appropriate staff on errors, and educate staff on all current trends in the appeals arena. Utilizes computer systems/programs, processes, policies and procedures as they apply and be able to trouble-shoot issues as they arise within the assigned specialization group. In addition, this position is required to learn how to conduct research analysis and work closely with third party payers to answer relevant questions and obtain appropriate information in pursuit of resolving unpaid claims. To thrive in this role, Appeals Specialist incumbents must be assessed as being resourceful and having extensive knowledge in area applicable to the assigned specialization group. Acts under direct supervision while learning to make complex decisions within the scope of this position. Here’s what you will experience working as an Appeals Specialist: Investigates and examines source of denials utilizing knowledge of charge master, AS4, ICD-9 coding, CPT coding and EDI billing. Reads and interprets expected reimbursement information from EOB's and learns legal parameters pertaining to all State and Federal Laws that pertain to the plan benefits pertaining to the EOB. Works closely with third party payers to resolve unpaid claims in proving medical necessity of the patient's admission. Works with HIM and PAS across the enterprise in resolving adverse benefit determinations. Work closely with Appeals staff (Letter writers, Case Managers and Hearing specialists) in obtaining all pertinent information in a timely manner. Performs duties as given by supervisor to fill in where needed: covering phones, sorting mail, scanning and filing or any other office function within the CAU. Maintains and follows all HIPAA and confidentiality requirements. Required Skills: Demonstrated extensive knowledge in the health insurance industry (Commercial Insurances, Medicare, Medicaid); health claims billing and/or Third-Party contracts, minimum of two years experience in a specified area. Demonstrated excellent analytical, fact-finding, problems solving and organizational skills as well as the ability to communicate, both verbally and in writing with staff, patients, and insurance plan administrators. Demonstrated ability to work successfully in a team settin For this US-based position, the base pay range is $16.39 - $24.29 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

The IT Privacy Associate will support daily Client Identity and Access operations, acting as a customer liaison to ensure seamless support. Responsibilities include aligning with compliance standards, monitoring client needs, and managing user access. | Candidates should have an understanding of Client Identity and Access concepts and experience in customer service management. Strong communication skills and the ability to work with various stakeholders are essential. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The IT Privacy Associate will be responsible for supporting the daily Client Identity and Access (CIA) operations for R1. This person will be required to work on CIA related priorities while acting as customer liaison to ensure we deliver seamless support. Duties include aligning with compliance driven provisioning standards, monitoring client pulse and predicting client needs, using reports to identify risk and areas of focus, maintaining and ensuring client documentation exists, and special assignment projects. This role requires strong communication skills with ability to deescalate and partner with all CIA clients. Responsibilities: Work in Service Now to resolve tasks and incidents. Obtain Access certifications and attestations as needed. Participate in the collection and analysis of business and technical requirements to develop Enterprise-wide Client Identity and Access management (CIA) processes and procedures. Demonstrate a deep understanding of risk and change management, security policies and controls, user account life-cycle management, roles-based access, access management, and directory. Interact with Client, vendors, and other business functions. Manage end user access (user and application-level accounts) and privileged access (system/admin/elevated-level accounts). Generate status reports, dashboards and quality metrics. Required Qualifications: Understanding of Client Identity and Access (CIA) concepts. Experience in customer service management Ability to lead and/or actively participate in working sessions and stakeholder meetings Ability to work well with contractors, systems engineers, requirements analysts, and others who may have information necessary for developing security related documentation or processes Skilled in PowerPoint, Word, Excel, Visio Desired Qualifications: Knowledge of security programs management Familiarity with Workday and ITIL and ITSM processes and ServiceNow tool Basic AD Engineering and administration knowledge if any Preferred Certifications: ITIL, Agile, SQL, MS Active Directory, Security certs, Healthcare IT For this US-based position, the base pay range is $16.00 - $21.88 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

As a Revenue Cycle Analyst, you will execute audits and conduct reimbursement research for a regional portfolio of client engagements. You will drive revenue capture for commercial contract payers across a wide range of clinical services. | A Bachelor’s degree or a high school diploma with 2+ years of relevant experience is required. Strong analytical skills, attention to detail, and proficiency with technology are essential for this role. | R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1® is a publicly-traded organization with employees throughout the US and international locations. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. As a Revenue Cycle Analyst, you will execute audits and conduct reimbursement research for a regional portfolio of client engagements. Together with your team of analysts, you will drive revenue capture for commercial contract payers across a wide range of clinical services. To thrive you must have strong interest in, or experience within, hospital billing, resolution, and revenue cycle management. Key Responsibilities: Review outpatient hospital facility, clinic, and physician documentation, including, but not limited to medical records, UB-04s, EOBs, itemized bills, and remittance advices to determine appropriate code assignments for services provided (CPT/HCPCS codes). Analyze and apply Commercial and Managed Care contracts to facilitate proper pricings. Navigate hospital EMR and billing systems to conduct patient-specific clinical documentation research and validate hospital reporting. Build and maintain expertise in Medicare and Managed Care billing, coding, and reimbursement policies. Support algorithm research, development, and maintenance for the purpose of processing hospital data to uncover medical reporting inaccuracies that lead to underpayments. Mine, research, and identify treatment patterns to identify predictive indicators of care. Interact effectively with consulting teams to perform reviews, provide recommendations, and communicate project results for R1/Cloudmed’s clients. Required Qualifications: Bachelor’s degree, or HS diploma with 2+ years’ experience in hospital coding, billing, resolution, revenue cycle and/or related data analytics (i.e., medical assistant, billing and coding, healthcare technician, biology/health science major). Organized self-starter with strong attention to detail. Strong analytical and critical thinking skills, including proficiency with Excel. Strong communicator. Proficient with computers and technology. For this US-based position, the base pay range is $45,926.00 - $70,631.44 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 5.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

The Senior Revenue Cycle Analyst will validate and review hospital accounts to identify additional revenue opportunities. They will confirm claim reimbursements and assist in maximizing client revenue through established processes. | Candidates must have a minimum of two years of experience in data mining, trending, and auditing claims. A thorough understanding of hospital revenue cycle, medical terminology, and reimbursement methodologies is essential. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Senior Revenue Cycle Analyst will help validate and review hospital accounts which are believed to have additional revenue opportunity. Every day you will confirm the claim reimbursement to ensure there are no additional variables impacting reimbursement, confirm BlueCard eligibility, and initiate the process of maximizing the client’s revenue via the established void/rebill submission process. To thrive you must have experience with data mining, trending and auditing claims. Upon discovery of new information, the Senior Analyst will be expected to “re-price” the account, including complex scenarios, and therefore must have an understanding of inpatient and outpatient managed care payment methodologies. (e.g., Cost Outlier, APC-based pricing, OPPS, multiple procedure reductions, line-item fee schedules, etc.). The Senior Analyst will lead the effort of training new Analysts and will perform QA/review accounts before moving accounts to the resolution work queue. The Senior Analyst must be available to all team members assigned to assist them with questions and concerns to ensure contracts are followed as written and do so in a positive manner. The Senior Analyst must function as an escalation point and resource for effectively researching complex claim issues. The Senior Analyst will monitor the work queues of junior staff and collaborate with Management to outline strategy, priorities, and focus for the upcoming week(s) and month(s) to ensure progress is made in production volumes and underpayment risk does not go overlooked or become untimely. The Senior Analyst will be expected to assist Management with planning, short- and long- term budget forecasting, and will at times be needed to work accounts and perform the job duties of an Analyst when the client impacting milestones are at risk. Required Qualifications Minimum two years of experience data mining, trending and auditing claims with accuracy expectations met HS Diploma Must have a thorough understanding of Hospital Revenue Cycle and an understanding and knowledge of medical terminology, claims billing, and inpatient and outpatient coding (e.g., MSDRG, ICD-10 diagnosis and procedure codes, CPT, HCPCS, etc.) as well as experience and knowledge with inpatient and outpatient reimbursement methodologies as well as a familiarity with managed care contracts Demonstrates strong leadership capabilities Organized and analytical self-starter with strong critical thinking skills and attention to detail Strong communicator – verbal and written communication to give specifics and details to support claims Proficient with computers and technology For this US-based position, the base pay range is $65,342.00 - $94,799.70 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

The Follow Up Associate II investigates and examines denial accounts, applying internal methods to resolve issues and providing feedback to staff. They work closely with third-party payers to resolve unpaid claims and maintain compliance with HIPAA regulations. | Candidates must have a high school diploma and at least two years of experience in the health insurance industry. Strong analytical, problem-solving, and communication skills are essential, along with the ability to work both independently and as part of a team. | The Follow Up Associate II will be responsible for investigating and examining denial accounts, will apply appropriate methods and techniques as established internally to resolve applicable issues, follows through with unresolved accounts, provides feedback to the appropriate staff on where the process went wrong, and keeps staff educated on all current trends in the appeals arena. Utilizes computer systems/programs, processes, policies and procedures as they apply to the positions entailed duties and be able to trouble-shoot issues as they arise within the assigned specialization group. In addition, this position is required to learn how to conduct research analysis and work closely with third party payers to answer relevant questions and obtain appropriate information in pursuit of resolving unpaid claims. Appeals Specialist incumbents must be assessed as being resourceful and having extensive knowledge in area applicable to the assigned specialization group. Acts under direct supervision while learning to make complex decisions within the scope of this position. Responsibilities: Investigates and examines source of denials utilizing knowledge of charge master, AS4, ICD-9 coding, CPT coding and EDI billing. Reads and interprets expected reimbursement information from EOB's and learns legal parameters pertaining to all State and Federal Laws that pertain to the plan benefits pertaining to the EOB. Works closely with third party payers to resolve unpaid claims in proving medical necessity of the patient's admission. Works with HIM and PAS across the enterprise in resolving adverse benefit determinations. Work closely with Appeals staff (Letter writers, Case Managers and Hearing specialists) in obtaining all pertinent information in a timely manner. Performs duties as given by supervisor to fill in where needed: covering phones, sorting mail, scanning and filing or any other office function within the CAU. Maintains and follows all HIPAA and confidentiality requirements. Required Qualifications: High School diploma Demonstrated extensive knowledge in the health insurance industry (Commercial Insurances, VA, Medicare, Medicaid); health claims billing and/or Third-Party contracts, minimum of two years experience in a specified area. Demonstrated excellent analytical, fact-finding, problems solving and organizational skills as well as the ability to communicate, both verbally and in writing with staff, patients, and insurance plan administrators. Self-starter who is comfortable with payer portals and understands follow up process. Demonstrated ability to work successfully in a team setting and independently Must be hard working and able to troubleshoot Physical Requirements: See, read, and/or operate computers, telephones, office equipment, documents, labels, including manipulating paper requiring the ability to move fingers and hands. Remain sitting, standing, or walking for long periods of time to perform work on a computer, telephone, or other equipment. Frequent interactions with associates, patient care providers, patients, and visitors that require associate to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information banding patients, etc. Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items (over 5 lbs.). For this US-based position, the base pay range is $16.39 - $24.29 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.