R1 RCM

The Service Delivery Analyst will interact with Customer Operations and Central Operations teams to identify opportunities for process improvements and client success. They will also support client relationships and lead analytics to communicate performance metrics. | Candidates should have 2-3 years of revenue cycle experience and proficiency in tools like Snowflake, Power BI, and SQL. A bachelor's degree or equivalent experience is preferred, along with relevant certifications. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Service Delivery Analyst, you will interact daily with our Customer Operations and Central Operations teams. You will be expected to leverage your revenue cycle expertise to help identify opportunities to minimize defects and improve process outcomes, while demonstrating an ability to produce customer-ready deliverables and solid judgement when solving problems. You will leverage data analysis to identify opportunities for process improvements and client success while presenting findings to our customers to ensure understanding and alignment. In this role, you will also contribute to our growing organization as a thought leader helping to improve the R1 RCM (R1) solution and inform our strategy. The Analyst - Service Delivery is also responsible for supporting a high touch relationship with client counterparts and leadership, building and mentoring a high performing team, and being a liaison between internal operations and client teams. To thrive in this role you must have attention to detail, be organized and conduct basic analysis of the data. This is truly an exciting time of transformation and provides tremendous opportunity for lasting impact. Here’s what you will experience working as a Service Delivery Analyst: Working closely with your client’s Service Delivery team and other internal functions while assisting in the relationship management of key client counterparts including continued communication of revenue cycle performance Execute the R1 strategy as a team member who can translate everyday learnings into best practices, optimizing performance, and leading the transformation Lead necessary analytics required to clearly communicate to clients both overall performance as well as specific ad-hoc subject matter areas Proactively communicate metric performance and the detailed drivers/risks/barriers behind the data to help drive action plans creation Partner with R1 functional leaders on decisions regarding daily operations within assigned hospital(s) Focus on development, performance, and growth of the Revenue Cycle Team Other duties and responsibilities as assigned Preferred Skills: 2-3 years of Revenue Cycle experience or professional experience demonstrating progressive responsibility Business Analyst, Shared Services and/or Operations experience Bachelor’s degree or equivalent experience preferred Proficiency in Snowflake, Power BI and SQL queries/knowledge Clarity Data Model - Resolute Hospital Billing Certification For this US-based position, the base pay range is $49,126.00 - $78,919.86 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 5.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

The Manager of Marketing - Demand Generation will build and manage integrated, persona-based demand generation programs and execute full-funnel campaigns aligned to commercial priorities. This role involves collaborating with various teams to activate campaigns and ensure performance measurement across all channels. | Candidates should have 5-7 years of experience in B2B demand generation, preferably in healthcare or SaaS environments, with a strong background in integrated campaigns and ABM. Experience with Salesforce, ZoomInfo, and Salesloft is also required. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Manager of Marketing - Demand Generation, you will own our GTM multi-channel programs that generate high-quality leads and build pipeline, activate whitespace within current customers, and deepen alignment with our commercial and Customer Experience (CX) teams. This role is highly strategic and deeply executional. You will build and optimize scalable campaign frameworks, ABM programs, and insights-to-action workflows that support growth across R1’s portfolio. You will partner closely with Sales, Customer Experience (CX), Commercial Operations, and Product Marketing to bring integrated campaigns to life and ensure measurement and performance rigor across all channels. Key Responsibilities: Demand Generation Strategy: Build and manage integrated, persona-based, multi-touch demand generation programs and create top and mid-funnel growth plays that complement ABM and paid programs. Campaign Execution: Plan, launch, and optimize full-funnel campaigns aligned to commercial priorities. Build campaign “building blocks” using repeatable frameworks for content, email, segmentation, CTAs, and cadences. Drive cross-functional campaign activation: creating briefs, aligning stakeholders, coordinating content production, and ensuring launch readiness. ABM & Whitespace Activation: Manage 1:few and 1:many ABM programs targeting R1’s top accounts and whitespace opportunities and partner closely with regions to identify whitespace using Salesforce dashboards, Definitive, ZoomInfo intent, and website activity. Insights & Reporting: Own insights-to-activation processes: translating ZoomInfo intent, website analytics, and Salesforce activity into actionable marketing motions. Create dashboards and reporting for campaign performance, engagement, pipeline influence, and coverage against whitespace. Event Activation: Support event strategy and execution, including attendance driving, pre- and post-event nurture. Required Experience 5-7 years in B2B demand generation, ideally in healthcare, SaaS, AI, or enterprise complex-sales environments. Strong background in integrated campaigns, ABM, and pipeline generation. Deep experience partnering with sales, regional leaders, and GTM functions. Experience managing or heavily using Salesforce, ZoomInfo, and Salesloft. Skills Experience Strong strategic thinker with the ability to translate insights into action. Exceptional project management, able to manage multiple projects simultaneously. Ability to orchestrate launches that support regional and account-specific go-to-market motions, enabling R1’s commercial teams with turnkey toolkits and 1:few campaign assets. Experience building launch architectures that span pre-announce, announce, and sustained post-launch phases, optimizing for both new logo acquisition and expansion within existing customer accounts. Skilled in creating launch dashboards and reporting frameworks to track adoption, engagement, opportunity creation, and ROI; comfortable making data-driven recommendations to refine and scale programs. For this US-based position, the base pay range is $70,921.24 - $114,234.05 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Assist patients with registration and answer questions in a hospital setting, ensuring accurate data collection and compassionate interaction. | High school diploma or GED and excellent customer service experience, with the ability to work in a fast-paced environment and handle sensitive situations. | Location: Ascension St. Vincent Women's Hospital Shift Hours: Full Time, 7:00 PM - 7:00 AM, 3 - 12 hour shifts per week rotating weekends and holidays R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here’s what you can expect working in Patient Registration (Customer Service): Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow-up questions and build rapport in real time. Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job. A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: High School Diploma or GED Excellent customer service experience For this US-based position, the base pay range is $16.00 - $22.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

As an HIM Analyst, you will ensure the integrity and accuracy of patient data while coordinating data integrity operations. You will collaborate with various stakeholders to resolve medical record errors and support HIM operations. | Candidates should have a minimum of 2 years of experience in the HIM field, preferably in chart analysis, along with strong Microsoft application skills. Knowledge of Revenue Cycle and EMR experience is also required. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our HIM Analyst, you will play a crucial role in ensuring the integrity and accuracy of our patient data. Your coordination and support of data integrity operations will be essential in maintaining the quality of our patient medical records and resolving data integrity issues. To thrive in this position, you should have strong attention to detail, excellent organizational skills, and the ability to analyze complex data. Your proven experience in a healthcare setting, combined with your knowledge of HIM operations and previous work experience with information technology systems, will be invaluable in this role. Here’s what you will experience working as an HIM Analyst: Collaborate with internal and external customers to ensure timely and accurate remediation of data integrity issues. Collaborate with internal and external customers and providers to ensure timely and accurate completion of patient charts. Support all areas of HIM operations as needed Oversee and/or monitor one or more HIM functions. Communicate directly with all hospital departments and staff to resolve medical record errors. Collaborate across multiple internal and external departments to ensure resolution of errors. Required Skills: Strong Microsoft application skills A drive to understand and troubleshoot, and a strong analytic mindset to deliver problem solving Revenue Cycle and/or Healthcare EMR experience A collaborative mentality and ability to interact across multiple teams Ability to think outside the box to drive process improvement Ability to multi-task and independently manage project demands in a dynamic environment Minimum 2 years of experience within the HIM field, preferably in chart analysis. Desired Qualifications: RHIT or RHIA credential For this US-based position, the base pay range is $45,926.00 - $70,631.44 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 5.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Assist patients with registration and answer questions in a hospital setting. | High school diploma or GED and excellent customer service experience. | Location: Ascension St. Vincent Hospital Cancer Center Shift Hours: Full Time, Monday - Friday, 7:00 AM - 3:30 PM R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here’s what you can expect working in Patient Registration (Customer Service): Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow-up questions and build rapport in real time. Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job. A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: High School Diploma or GED Excellent customer service experience For this US-based position, the base pay range is $16.00 - $22.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Assist patients with emergency department check-in by collecting information accurately, answering questions, and managing multiple computer systems in a fast-paced environment. | High school diploma or GED and excellent customer service experience, with ability to handle fast-paced, multi-tasking work and compassionate communication. | Location: Ascension Providence Rochester Hospital Shift Hours: 3:00 PM - 11:30 PM, Rotating Weekends and Holidays Week 1: Sunday, Monday and Friday Week 2: Monday, Tuesday and Saturday R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you’ll work to help our patients check into the Emergency Department. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here’s what you can expect working in Patient Registration (Customer Service): Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow-up questions and build rapport in real time. Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job. A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: High School Diploma or GED Excellent customer service experience For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

Assist patients with hospital check-in by collecting information accurately, answering questions, and providing compassionate support in a fast-paced environment. | High school diploma or GED and excellent customer service experience, with ability to multi-task and learn healthcare registration processes. | Location: Ascension St. John Macomb-Oakland Hospital Shift Hours: Friday - Sunday, 7:00 AM - 3:30 PM R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here’s what you can expect working in Patient Registration (Customer Service): Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow-up questions and build rapport in real time. Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job. A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: High School Diploma or GED Excellent customer service experience For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.

The Intelligent Automation Analyst will be responsible for analyzing and implementing automation solutions. This role involves collaborating with various teams to enhance operational efficiency through intelligent automation technologies. | Candidates should have a foundational understanding of automation tools and methodologies. Strong analytical skills and the ability to work in a team environment are essential. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Intelligent Automation Analyst, you will be responsible for maintaining custom robotic processes for clients in support of RPA based solutions and workflows. You will be responsible for learning and becoming efficient with the proprietary software. As a member of this team, you will be expected to take ownership of your processes and escalate as needed. Here’s what you will experience working as an Intelligent Automation Analyst: Streamline client solutions by collaborating with them to configure solutions via user interface and SQL updates, managing expectations, and delivering desired outcomes. Create new RPA processes: Learn to build RPA processes using proprietary tools and scripting to create valuable results for clients. Manage and Maintain processes: Ensure smooth processing of RPA processes, including validating data and troubleshooting problems and unexpected results. Make or request updates to existing processes as needed based on changing applications and client needs. Support and Manage the Digital Workforce: Own the automation solutions as they are deployed into production. Troubleshoot and track down the source of errors, analyze technical and business exceptions, identify, and escalate changes/bugs, report automation performance and KPIs to stakeholders. Provide support as needed outside of normal business hours. Collaborate with team members: Actively partner with team members to make progress with RPA processes. Seek out and build positive working relationships with your colleagues and others and earn the respect and trust of your peers through quality, delivery, and consistency. Required Skills: RPA experience preferred (UI Path, Automation Anywhere, Blue Prism, or other RPA platform), or other client facing application development experience. Experienced in client communication, adept at navigating issues, providing updates, and ensuring seamless interactions. Familiarity with database technologies like SQL, Cosmos, Mongo, etc. Familiarity with healthcare revenue cycle and/or payer organizations. Experience working in a Scrum or other Agile development environment. Strong problem-solving skills. Possess a proactive attitude and proven ability to achieve results with minimal supervision. Organized, detail-oriented, and process improvement minded. Proficient computer skills (including, but not limited to, spreadsheets, Internet, and email) are required. For this US-based position, the base pay range is $58,240.00 - $95,429.25 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 5.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

As a Software Engineer III, you will independently deliver projects from conception to production, focusing on business goals to design, code, deploy, and operate features. You will take ownership of features and projects, ensuring they are robust, scalable, and maintainable. | The role requires proven experience in building and operating large-scale data platforms, proficiency in modern programming languages, and experience with cloud infrastructure. Candidates should also have a strong track record of leading technical projects and mentoring other engineers. | R1 RCM's mission is to make the US healthcare system more efficient by focusing on revenue, so hospitals can focus on care. We believe that by removing friction from the revenue cycle, we empower healthcare providers to dedicate more time and resources to what matters most: patient care. R37 is at the forefront of this mission, leveraging cutting-edge technology and AI-native tools to solve some of the most complex and impactful challenges in healthcare operations. Role Summary As a Software Engineer III in R37, you independently deliver projects from conception to production, working backwards from concrete business goals to design, code, deploy, and operate features that are robust, scalable, and maintainable. You'll find simple solutions to challenging problems and execute work that delivers meaningful business impact. Key Responsibilities Execute projects independently: Take ownership of features and projects from requirements to production, working closely with stakeholders to deliver effective solutions. Build and ship features: Design straightforward, maintainable code that solves business problems efficiently and integrates well with existing systems. Deliver with quality: Write clean, tested code and ensure features perform reliably in production through proper monitoring and operational practices. Collaborate effectively: Partner with product managers, designers, and other engineers to translate business requirements into working software. Grow technical skills: Continuously improve your technical abilities and contribute to team knowledge through code reviews and technical discussions. Required Qualifications Proven experience building and operating large-scale, complicated data platforms or systems Proficiency in modern programming languages like Python, Java, Go, Rust, TypeScript, Kotlin, or C# Experience with cloud infrastructure (AWS, GCP, or Azure) Strong track record of leading technical projects and mentoring other engineers Excitement to work in AI-native environment, openness to trying new technologies, and experience building with AI-native tools (e.g., Cursor, Windsurf, Lovable) Preferred Qualifications Experience in healthcare or Revenue Cycle Management (RCM) Experience in fast paced startup or technology environments Experience with large-scale data platforms like Snowflake, Databricks, Palantir, EMR, Athena Ready to help redefine the future of healthcare? Apply now and join us in building systems that let hospitals focus on what matters most: care. Interview Logistics Notice As part of our hiring process, selected candidates will participate in an in-person interview. Candidates located near one of our talent hubs—San Francisco, New York, Austin, or Chicago—will be scheduled to meet with team members in those locations. For candidates residing outside these areas, we will arrange travel to a hub for the interview. Travel accommodations will be provided as needed. We are committed to providing equal employment opportunities and ensuring a fair and inclusive experience for all applicants. For this US-based position, the base pay range is $140,000.00-$220,000.00 per year. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

As a Software Engineer II, you will contribute to projects from initial development through production deployment, focusing on designing, coding, and maintaining reliable and scalable features. You will collaborate with stakeholders to implement effective solutions that support concrete business objectives. | Candidates should have experience building and supporting data platforms in production environments and be competent in modern programming languages such as Python, Java, or Go. Familiarity with cloud infrastructure platforms and an interest in AI-native development environments are also required. | R1 RCM's mission is to make the US healthcare system more efficient by focusing on revenue, so hospitals can focus on care. We believe that by removing friction from the revenue cycle, we empower healthcare providers to dedicate more time and resources to what matters most: patient care. R37 is at the forefront of this mission, leveraging cutting-edge technology and AI-native tools to solve some of the most complex and impactful challenges in healthcare operations. Role Summary As a Software Engineer II in R37, you will contribute to projects from initial development through production deployment, supporting concrete business objectives by designing, coding, and maintaining features that are reliable and scalable. Working under general guidance, you'll apply professional knowledge to solve challenging problems and support work that creates meaningful business value. Key Responsibilities Contribute to project development: Support feature development and project delivery from requirements analysis through production deployment, collaborating with stakeholders to implement effective solutions. Develop and maintain features: Write clean, functional code that addresses business needs efficiently and integrates smoothly with existing systems. Ensure code quality: Create well-tested code and support feature reliability in production through appropriate monitoring and operational best practices. Work collaboratively: Partner with product managers, designers, and senior engineers to translate business requirements into functional software solutions. Develop technical expertise: Continuously enhance your technical capabilities and participate in team knowledge sharing through code reviews and technical discussions. Required Qualifications Experience building and supporting data platforms or systems in production environments Competency in modern programming languages such as Python, Java, Go, Rust, TypeScript, Kotlin, or C# Familiarity with cloud infrastructure platforms (AWS, GCP, or Azure) Demonstrated ability to work on technical projects and collaborate with engineering teams Interest in AI-native development environments and willingness to learn new technologies and tools (e.g., Cursor, Windsurf, Lovable) Preferred Qualifications Background in healthcare technology or Revenue Cycle Management (RCM) Experience in dynamic startup or technology company environments Exposure to data platforms such as Snowflake, Databricks, Palantir, EMR, or Athena Ready to help redefine the future of healthcare? Apply now and join us in building systems that let hospitals focus on what matters most: care. Interview Logistics Notice As part of our hiring process, selected candidates will participate in an in-person interview. Candidates located near one of our talent hubs—San Francisco, New York, Austin, or Chicago—will be scheduled to meet with team members in those locations. For candidates residing outside these areas, we will arrange travel to a hub for the interview. Travel accommodations will be provided as needed. We are committed to providing equal employment opportunities and ensuring a fair and inclusive experience for all applicants. For this US-based position, the base pay range is $120,000.00-$150,000.00 per year. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

As a Senior Software Engineer, you will own large, ambiguous business problems end-to-end, collaborating with stakeholders to define requirements and build high-quality software. You will also ensure the reliability and performance of systems in production while setting the technical direction for projects and teams. | The ideal candidate will have proven experience in building large-scale data platforms and proficiency in modern programming languages. Experience with cloud infrastructure and a track record of technical leadership are also essential. | R1 is thrilled to introduce R37 committed to transforming healthcare financial performance so providers can focus on delivering exceptional care. R37 is pioneering an AI-driven approach to revolutionize revenue cycle management. Today we serve 95 of the top 100 hospital systems in the US and R37 will serve as the AI platform layer delivering results for our customers. Joining R37 offers the dynamic energy of a startup, backed by solid revenue, clear business value, and strong investment support. As our Senior Software Engineer, R37 you will play a pivotal role in shaping and delivering technical solutions that drive real business outcomes. Every day, you will own large, ambiguous business problems end-to-end, working backwards from the desired outcome to architect, build, and operate systems that are robust, scalable, and maintainable. To thrive in this role, you must be a good communicator with a proactive sense of engagement and provide technical leadership. Here’s what you will experience working as Senior Software Engineer, R37: Own outcomes: Start with complex business problems, collaborate closely with product and operations stakeholders to decompose the problem, define requirements, design technology solutions, and build high quality software that delivers results. System design: Work backwards from extremely complex business problems to design the correct abstractions and components in the simplest, most logical and maintainable way possible. Maintain and operate systems at scale: Ensure reliability, performance, and operational excellence of systems in production. Technical leadership: Set the technical direction for projects and teams. And set and maintain the bar for code quality, testing, and operational excellence. Cross-team collaboration and mentorship: Mentor engineers and collaborate with stakeholders across the organization. Influence roadmap and strategy: Shape R37’s roadmap and long-term technology strategy. To be successful in this role, the candidate will have: Proven experience building and operating large-scale, complicated data platforms or systems Proficiency in modern programming languages like Python, Java, Go, Rust, TypeScript, Kotlin, or C# Experience with cloud infrastructure (AWS, GCP, or Azure) Track record of technical leadership Excitement to work in AI-native environment, openness to trying new technologies, and experience building with AI-native tools (e.g., Cursor, Windsurf, Lovable) It's a plus if you bring: Experience in healthcare or Revenue Cycle Management (RCM) or interest in making the US healthcare system more efficient Experience in fast-paced startup or technology environments Experience with large-scale data platforms like Snowflake, Databricks, Palantir, EMR, Athena Interview Logistics Notice As part of our hiring process, selected candidates will participate in an in-person interview. Candidates located near one of our talent hubs—San Francisco, New York, Austin, or Chicago—will be scheduled to meet with team members in those locations. For candidates residing outside these areas, we will arrange travel to a hub for the interview. Travel accommodations will be provided as needed. We are committed to providing equal employment opportunities and ensuring a fair and inclusive experience for all applicants. For this US-based position, the base pay range is $140,000.00-$255,000.00 per year. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

Lead full-stack development of secure, scalable SaaS healthcare applications with mentorship and collaboration in an Agile environment. | 6+ years experience with web applications, expertise in .NET Core/C# or Java/Scala, Azure cloud services, database technologies, and CI/CD pipelines. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Sr Software Engineer serves as a full stack engineer focused on our suite of SaaS healthcare applications and services. As part of a collaborative, motivated Agile-based team, the Sr Software Engineer is responsible for all facets of development, at both the database level and the application code level, applying and maintaining quality standards and developing and executing test plans and procedures. This role requires the ability and willingness to mentor and develop more junior software engineers and act as a trusted subject-matter expert. Responsibilities Lead and execute on the research and development of secure, scalable, and highly available production-grade software through vision, definition, development, deployment, and sustainment with varying levels of abstraction. Partner with Product Management to ensure design, engineering and implementation is in accordance with design intention and meets business needs. Work with technology leadership to identify and implement new technologies and techniques that can improve our overall platform performance and ultimate customer experience. Develop, cascade and ensure engineering best practices using modern SDLC that enables CI/CD and favors automation, auditability, automated testing, infrastructure and policy as code. Ability to collaborate effectively with other architects and engineers delivering end-to-end, high-performing, highly reliable, scalable, and operable solutions. Required Qualifications 6+ years of experience delivering web-based applications and services. Deep knowledge of engineering concepts, OO programming, functional programming, HTTP, MVC, APIs, and data structures. Expertise in either .NET Core / C# or Java / Scala. Experience with Azure, App Services, Function Apps, APIM, Alerts and Notifications, Monitoring and App Insights, ADF etc. Experience with database and data store technologies such as MSSQL, ElasticSearch, Databircks, Parquet etc. Experience with GitHub and CI/CD. Interview Logistics Notice As part of our hiring process, selected candidates will participate in an in-person interview. Candidates located near one of our talent hubs—Atlanta, San Francisco, New York, Austin, or Chicago—will be scheduled to meet with team members in those locations. For candidates residing outside these areas, we will arrange travel to a hub for the interview. Travel accommodations will be provided as needed. We are committed to providing equal employment opportunities and ensuring a fair and inclusive experience for all applicants. For this US-based position, the base pay range is $97,211.43 - $161,880.71 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

Lead product roadmap delivery, manage backlog, collaborate with engineering and stakeholders, perform user acceptance testing, and prioritize features in an Agile environment. | 2+ years product management experience, Agile mastery, exposure to technology paradigms, ability to work with tech leaders, BS/BA degree, healthcare experience preferred. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Product Manager II, you will lead the delivery of the roadmap, manage the product backlog, and collaborate with cross-functional stakeholders. The Product Manager II takes strategic direction from product management and leads in the design and delivery of functional, technology-enabled solutions. Here's what you will experience working as a Product Manager II: Develop features by interpreting business needs and creating user stories in an agile environment. Collaborate with engineering to define requirements and priorities. Manage and prioritize the maintenance backlog, ensuring a steady stream of high-value work. Guide stakeholders through feature releases and integration/migration processes. Perform user acceptance testing to ensure quality. Identify and address blockers promptly, escalating when necessary. Balance stakeholder interests, user needs, and strategy to prioritize features. Make trade-off decisions between scope and schedule, focusing on outcomes. Communicate with stakeholders and developers on requests, bugs, priorities, and timelines. Required Qualifications: BS, BA in healthcare, business, engineering, or related field. 2+ years' experience in product management. Mastery of Agile fundamentals with demonstrated experience to drive execution within an Agile environment. Exposure to high-level technology paradigms (e.g. data flows, APIs, services). Experience interfacing directly with technology leaders and engineers. Preferred Qualifications: Healthcare experience, specifically in Healthcare Revenue Cycle and/or Revenue Integrity Applications. Master’s degree (MBA, MHA). Experience using Azure DevOps or Jira For this US-based position, the base pay range is $79,642.00 - $109,942.67 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 5.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

Lead technical recruiting efforts by partnering with business leaders to understand talent needs, develop sourcing strategies, manage candidate pipelines, and meet hiring goals. | Requires 3+ years of technical recruiting experience across multiple roles and locations, strong initiative, judgment, collaboration skills, and familiarity with recruiting tools and social media. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Lead Technical Recruiter, you will be responsible for supporting various exempt and non-exempt roles focusing on Software Engineering and Technology. Reporting directly to the Manager of Talent Acquisition, you will partner with your assigned business leaders, HR business partners, and other stakeholders to understand business requirements, talent strategies, and staffing needs to build out an effective, actionable recruitment strategy. With a keen eye for innovation, you will be accountable for delivering the very best talent in a quick fashion and meeting SLA’s and KPI’s as assigned. As a key partner to your business leaders, you will play an integral role in R1’s growth and success. You will demonstrate strong initiative, a keen sense of urgency, resourcefulness, confidentiality and sound independent judgment. Responsibilities: Partner with assigned Business Leaders to understand business talent requirements, forecasted talent needs, timelines, etc. Create proactive and consultative recruitment processes, sourcing strategies, and deliver on hiring needs in a quick manner. Manage daily and weekly reporting and updates to hiring leaders, your TA leader and your sourcing specialist in a proactive, concise manner. Build passive talent pipelines of pre-screened candidates who are interested in existing opportunities and/or future openings. Utilize in-house tracking mechanisms to track and market to pipelines to keep the candidates warm and engaged. Ensure candidates communications are followed up on in a timely manner. Participate in intake sessions, recruiter meetings, etc. as assigned to gain a better understanding of business requirements. Leverage supply and demand reports to create fact based, strategic sourcing plans. Required Qualifications: At least 3+ years of technical recruiting with a variety of professional roles within multiple locations Strong initiative, a keen sense of urgency, resourcefulness, confidentiality and sound judgment Demonstrated experience partnering with hiring leaders at various levels across the country including team leaders, regional directors, Vice Presidents A track record of proven success in the recruiting field with sourcing passive candidates Ability to prioritize, coordinate and manage multiple tasks simultaneously in a fast-paced environment and deliver projects to completion with quick turnarounds at times Results oriented, strong collaboration, influencing, problem solving and negotiation skills Strong skills managing sourcing projects and organizing plans to develop talent pipelines. Keen sense of identifying the right technical and behavioral skills Ability to analyze data information to draw conclusions Demonstrated business acumen in healthcare or technology Social media background, employer branding, and experience with recruiting tools like LinkedIn, Glassdoor, Twitter, and other candidate marketing tools. For this US-based position, the base pay range is $61,357.00 - $110,424.03 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

Drive the product vision and execution for DataPulse data quality platform, manage backlog using Agile, collaborate with stakeholders and engineering, and ensure product delivers value and operational efficiency. | Bachelor's degree, 2+ years product management in data quality, strong data quality knowledge, advanced SQL, leadership skills, and ability to work independently and across teams. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Product Manager III for DataPulse, you will be responsible for driving the vision and execution of R1’s Data Platform data quality product roadmap and ensuring the highest standards of data quality by developing proactive monitoring and alerting features. This position requires a strategic thinker with a deep understanding of data quality and monitoring, who can lead the development and enhancement of DataPulse to meet organizational needs. The Product Manager will collaborate with cross-functional teams including stakeholders, engineering, and operations to ensure the product delivers value and improves operational efficiency. Here’s what you will experience working as a Product Manager III: Define and communicate DataPulse's product vision and strategy, aligning with organizational goals Prioritize and manage the product backlog, using Agile methodologies for feature development Collaborate with stakeholders to gather requirements and translate them into product features Lead product development with the team for timely delivery Monitor product performance and feedback for improvements Participate in the full software development life cycle Present product status, risks, and opportunities to executive leadership Review technical solutions and conduct demos for stakeholders Comply with company policies, procedures, and ethics standards Required Skills: Bachelor's degree or equivalent experience required 2+ years in product management, preferably in data quality Strong understanding of data quality principles and tools Excellent communication and leadership skills for managing cross-functional teams Committed to high-level service delivery Exceptional analytical and problem-solving skills with attention to detail R1 business process expert, translating business requests into technical tasks Ability to work across workstreams, prioritize user value, and work independently Experience leading analysts and SQL developers is a plus Advanced SQL experience (complex queries, data transformations, etc.) Familiarity with data quality tools and techniques such as data profiling, cleansing, and data validation Preferred Skills: Understanding of cloud-based data systems such as Airflow, Snowflake or Databricks is a plus Experience with Azure Devops, or related product management tools Expert in Agile Scrum product development methodologies Experience examining data with SQL Why choose this role? This position is a subject matter expert of R1’s Data Platform, a cloud-based framework for flexible, consistent client data acquisition. This person must also be a subject matter expert in healthcare data quality standards and dedicated to leading a team to identify and implement data quality improvements across the organization. This position will partner with Solutions Engineers, meet with internal and external customers, gather requirements, and contribute to solution paths. This position will own our product backlog and negotiate with stakeholders to prioritize development activities using Agile methodologies. This position will also own project timeline tracking and act as a conduit between our teams. All work intake for our development team flows through our Product Manager. This is a customer facing position. For this US-based position, the base pay range is $90,000.00 - $138,517.79 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

As a Senior Staff Software Engineer, you will heavily participate in roadmap definition and work closely with senior product and engineering leaders. You will mentor junior engineers and provide recommendations on software solutions while ensuring adherence to engineering best practices. | Candidates must have a Bachelor's degree in computer science or a similar field and at least 10 years of software/data engineering experience. Advanced knowledge of engineering concepts, particularly in Big Data, and experience with cloud environments are also required. | .Location: Remote, US Travel: Candidates must be available for an in-person interview in Austin, TX. The role requires occasional travel, amounting to less than 10%. R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Staff Software Engineer, you will be a key member of the engineering team and apply advanced technical knowledge, broad knowledge of software engineering best practices, problem-solving, and creativity to build and maintain software products that achieve technical, business, and customer experience goals. To thrive in this role, you must have the ability and willingness to mentor and develop junior software engineers, and act as a thought leader and trusted subject-matter expert in a variety of technical domains. Here’s what you will experience working as a Senior Staff Software Engineer: Heavily participate in roadmap definition, working closely with senior product and engineering leaders. Evaluate and help shape strategic technology direction and choices. Provide thoughtful recommendations in sessions with scrum team members to structure solution source code and implementation approaches —emphasizing the need to optimize code that follows engineering best practices, and maximizes maintainability, testability, and performance. Work with product management and business stakeholders to understand software requirements and help estimate epics, features, and stories. Script and maintain automated build steps, continuous integration systems, and staging environments. Apply consistent levels of strategic thinking, judgment, decision making, attention to detail, teamwork, organization, innovation, and initiative. Willingly and enthusiastically mentor junior members of the development team. Required Skills: Bachelor’s degree in computer science or a similar field 10+ years of experience in software/data engineering experience 5+ years of experience in a thought leadership role Advanced knowledge of general engineering concepts, such as design patterns, with a focus on Big Data Advanced understanding of Apache Spark, Python, Scala, and Databricks Extensive experience with cloud environments, including Azure, GCP or AWS Web services standards and related technology knowledge (XML, XSD, SOAP, JSON, Rest.) Understanding of modern software development, including version control, unit testing, and continuous integration & deployment Healthcare technology industry experience Agile development experience Strong communication skills, with proven ability to present complex ideas and to document concisely For this US-based position, the base pay range is $151,851.00 - $220,767.33 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 20.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook #LI-AC01 R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

Answer incoming patient calls, schedule appointments across multiple hospitals, enter patient information into systems, and communicate with medical staff to resolve issues. | Ability to handle high call volume, multi-task, use multiple computer systems, communicate effectively with patients and medical staff, and pass background and drug screening. | Location: Remote Shift Hours: Monday-Friday 8:30am-5:00pm MST As our Patient Access Representative, you will be the patient’s positive and professional first impression and first point of contact. You’ll be answering a lot of incoming calls (6 to 8 calls an hour) and using your excellent customer service and communication skills to ensure the patient’s needs are met. You’ll be responsible for scheduling patient visits and procedures for multiple hospitals and medical centers. This is a fast-paced position which will rely on your proven ability to multi-task and desire to help patients. To thrive in this position, you will need to be calm and attentive as you answer patient calls to schedule their appointments. You’ll use your prior experience with a variety of software and navigating multiple systems to collect patient information and enter it into multiple computer systems. You will make phone calls to medical centers to solve issues. You’ll use your communication and problem-solving skills to answer questions from patients as well as physicians and their staff. Although previous healthcare experience would be helpful, it is not required. We will teach you our industry leading technology and a variety of medical terminology to perform at your best and feel good about what you do. You will also need to pass a background check and drug screen. Here’s what you can expect working in Patient Scheduling: Answering a lot of incoming calls, asking and answering a lot of patient questions as you schedule appointments across many hospitals and medical centers. The information you collect will need to be entered into the computer so you will need to feel comfortable in a fast-paced work setting, capable of staying calm under pressure while making the patient feel at ease. You’ll also need to feel comfortable using multiple computer systems and typing quickly and accurately. Helping people who may be very ill or worried. Patients need you to be there for them and listen carefully in order to ease their anxiety. You’ll ask follow-up questions and build rapport in real time. You’ll also be interacting with doctors, nurses and other hospital employees about patient updates and their status. A team you can rely on. We care about your progress toward career goals. Joining R1 RCM is a great choice to build on your career in healthcare. For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

As a Customer Service Representative, you will assist patients with their registration process, ensuring accurate and compassionate communication. You will work in a fast-paced environment, collecting necessary information while addressing patients' concerns and questions. | A High School Diploma or GED is required along with excellent customer service experience. No prior healthcare experience is necessary, and candidates must be up to date on vaccinations and pass a drug test and background check. | Location: Remote Shift Hours: M-F 8:30am to 5pm MST R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here’s what you can expect working in Patient Registration (Customer Service): Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow-up questions and build rapport in real time. Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job. A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: High School Diploma or GED Excellent customer service experience For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

As a Follow-Up Associate I, you will help collect and post payments for patient accounts. You will investigate and resolve claim denials to reduce future denials by identifying and analyzing outstanding issues preventing claim resolution. | A High School Diploma or equivalent is required for this position. A good understanding of customer service is essential to thrive in this role. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Follow-Up Associate I, you will help collecting and posting payments for patient accounts. Every day you will, identify, resolve, and analyze all outstanding issues preventing claim resolution. To thrive in this role you must, be detailed oriented and have a good understanding of customer service. Here is what you will experience working as a Follow-Up Associate I: Investigate and resolve claim denials with the aim of reducing future denials by identifying, analyzing, and resolving outstanding issues preventing claim resolution. Collaborate with insurance companies to understand denial reasons through corrected claim submissions, denial disputes, and appeal submissions. Maintain key performance indicators as defined by management, ensuring adherence to performance standards. Recommend accounts for write-off to appropriate categories if the provider fails to meet payer guidelines, such as timely charge capture. Perform additional duties as assigned to support the overall objectives of the department. Required Skills: High School Diploma or equivalent For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

As an Operations Associate, you will support the underpayment service line by managing work assignments, reviewing accounts, and maintaining documentation. You will utilize technology to ensure timely and accurate processing of hospital claims and payments. | Candidates must have a high school diploma or equivalent and demonstrate computer literacy. Clear communication skills and the ability to follow standard operating procedures are essential for success in this role. | R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Operations Associate in the Business Efficiency Unit (BEU), you will help support our underpayment service line, resulting in better outcomes for our clients. Every day you will save medical documentation, check for hospital claim changes, review hospital patient accounting software for recent payments, add notes to hospital accounts, and assist with account follow up. To thrive in this role, you must be motivated to achieve productivity goals, able to read and follow SOPs and workflows, know your way around a computer, and communicate openly and effectively with your team and leaders. Here’s what you may experience working as an Operations Associate: Utilize technology to obtain work assignments and obtain necessary documentation (medical records, claims forms, itemized bills, account notes) and payment information from providers Manage dynamic work assignment queue according to SOPs and workflows: reviewing accounts and recommendations, add documentation to R1 software as needed, close out requests timely, efficiently, and correctly Maintain a private and secure remote work environment that meets R1's requirements with respect to HIPAA guidelines Required Qualifications: HS Diploma, GED, or equivalent Computer literacy, including the ability to navigate programs and retrieve documents and data Clear and concise written and verbal communication skills For this US-based position, the base pay range is $16.29 - $20.36 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.