Pride Health

Respond to HR inquiries via multiple channels, resolve issues or escalate as needed, maintain documentation, and collaborate with HR teams to improve service delivery. | 2+ years HR operations or employee support experience, strong communication and problem-solving skills, familiarity with HR systems preferred, and a high school diploma or higher. | HR Service Center Representative (Remote) – Oak Brook, IL Contract: 13 Weeks | Pay Rate: $19 – $28/hr | Schedule: Full-time Are you passionate about delivering exceptional HR support and creating positive employee experiences? We’re seeking an HR Service Center Representative to join our team on a 13-week contract. In this role, you’ll serve as the first point of contact for HR inquiries, ensuring timely, accurate, and high-quality service to employees and managers. Responsibilities: • Respond to HR-related inquiries via phone, email, and web portal with professionalism and efficiency. • Utilize ERP systems, case management tools, and policies to research and resolve employee questions. • Resolve issues upon first contact whenever possible and escalate complex matters appropriately. • Maintain accurate documentation of all inquiries to ensure timely resolution within service level agreements (SLAs). • Partner with HRIS, People Operations, and Centers of Excellence (COEs) to ensure process consistency and service excellence. • Drive continuous improvement by identifying opportunities to enhance HR service delivery. Qualifications: • 2+ years of experience in HR operations, shared services, or employee support. • Strong communication, active listening, and problem-solving skills. • Experience with HR systems such as Workday, SAP, or Oracle preferred. • Ability to multitask, manage priorities, and maintain a high level of accuracy. • High school diploma or equivalent required; bachelor’s degree preferred. Location & Details: • Location: Oak Brook, IL (Remote) • Contract: 13 weeks • Pay Rate: $19 – $28 per hour If you’re customer-focused, detail-oriented, and thrive in a fast-paced HR environment, we’d love to hear from you. 📩 Apply today and make an impact through exceptional HR service!

Lead change management strategies, stakeholder engagement, communication, training, and adoption monitoring for Oracle Fusion Cloud transformation success. | 5-7+ years change management experience, strong Oracle Fusion Cloud knowledge, Bachelor's degree (Master's preferred), and preferred certifications in Prosci, CCMP, and PMP. | Oracle Cloud ERP Training Lead (Change Management Lead) – Direct Hire Location: (Remote role) Address: Fort Wayne, IN, 46808 Type: Direct Hire (Full-Time, Benefit Eligible) Position Summary: The Oracle Change Management Lead will ensure organizational readiness and user adoption of Oracle Fusion Cloud (ERP, HCM, SCM). The role will lead change management strategies, stakeholder engagement, communication, training, and adoption monitoring to ensure transformation success. Core Responsibilities: • Develop and execute structured change management strategies (ADKAR, Prosci). • Conduct readiness assessments, stakeholder analysis, and integrate change plans into project governance. • Lead stakeholder engagement, communications, and manage a Change Agent Network. • Oversee training and enablement, including Oracle-specific learning tools (e.g., Oracle Guided Learning – OGL). • Monitor adoption metrics, gather feedback, and adjust strategies as needed. • Coach leaders and project teams to embed change management practices. Requirements: • Experience: 5–7+ years in change management (healthcare + Oracle Cloud environments preferred). • Technical Knowledge: Strong understanding of Oracle Fusion modules (ERP, HCM, SCM). • Education: Bachelor’s in Business Administration, Organizational Psychology, or related field (Master’s preferred). Certifications: • Change Management (Prosci, CCMP) – preferred • PMP – preferred Skills: Excellent communication, facilitation, stakeholder management..