PhillyTech (SaaS Talent)

Own and execute technical platform setup, diagnose and resolve tracking and integration issues, manage client onboarding, and collaborate with engineering teams. | 3-5+ years in SaaS platform onboarding and integrations, experience with affiliate tracking and tools like Chrome DevTools, API testing, and client-facing project management. | Job Description: • Own and execute technical platform setup and configuration for clients, including Everflow configuration and Shopify integrations. • Independently diagnose and clearly articulate root causes and fixes for tracking and integration issues, involving Engineering only when necessary. • Manage client onboarding from post-contract through go-live, ensuring accurate tracking and smooth integrations. • Lead technical discovery during sales handoff and translate business needs into system configurations. • Project manage technical client requests and issues through resolution with speed and clarity. • Troubleshoot tracking, integration, and reporting issues using tools such as Chrome DevTools and Postman or other API testing tools. • Execute business-driven updates such as commission changes, feature rollouts, and configuration adjustments. • Build and maintain SOPs, documentation, and troubleshooting guides for recurring workflows. • Serve as the primary technical point of contact for clients, communicating solutions clearly and confidently. • Collaborate with engineering and product teams to scope and deliver client-specific needs. • Surface recurring technical issues and automation opportunities to improve the platform and client experience. Requirements: • 3-5+ years of experience owning technical onboarding, integrations, and execution for customer-facing SaaS platforms. • Must have experience with either of the following or very similar: Everflow, Impact, or PartnerStack. • Hands-on experience troubleshooting Shopify conversion, checkout, and post-purchase tracking. • Direct experience with affiliate tracking, attribution, pixels, webhooks, and transaction IDs. • Ability to diagnose issues and state fixes clearly. • Comfort owning issues end-to-end without engineering as the first line of defense. • Background in technical, client-facing roles with strong project management skills. • Ability to translate business requirements into technical workflows and clear documentation. • Hands-on troubleshooting experience using tools like Chrome DevTools and API testing tools. • Demonstrated ability to operate with urgency, precision, and ownership in a fast-paced environment. • Must be able to work in a fast-paced environment with the ability to prioritize, multitask, perform well under pressure, meet deadlines, and wear multiple hats. Benefits: • Fully remote role (North America or Central/South America). • High ownership and autonomy in a technical, client-facing role. • Opportunity to work on an AI-first SaaS platform used by fast-growing brands. • Professional development

Manage full sales cycles including outbound prospecting, demos, closing deals, and pipeline forecasting. | 2-5+ years of B2B SaaS sales experience with expertise in outbound sales tools and proven ability to close deals. | Description: • Run full sales cycles from outbound prospecting → discovery → demo → close. • Deliver high-volume outbound outreach (email / phone / LinkedIn) each day to build and maintain your pipeline. • Conduct consultative demos tailored to planner workflows and pain points. • Negotiate and close deals; own your pipeline and forecast. • Use HubSpot + LinkedIn Sales Navigator + Apollo/Clay to track and manage every stage of the funnel. • Partner with Marketing to refine messaging and run targeted campaigns; coordinate with CS for smooth handoffs. • Meet or beat monthly quota targets and report activity/pipeline bi-/weekly. Requirements: • 2-5+ years of B2B SaaS account executive experience selling into SMB event planners/hospitality. • Experience running your own demos and closing $2-5K ACV deals (Avg deal here ~ $1,800). • Proven experience in high-volume outbound sales, with a focus on meeting daily activity metrics while maintaining high-quality interactions. • Expert with LinkedIn Sales Navigator, HubSpot (or equivalent), and outbound tools (Apollo, Clay). • Self-starter who needs minimal ramp — we expect you to be productive from week 1. • Self-motivated with a track record of managing your own pipeline. • Skilled at building relationships and effectively communicating value to prospective customers. • Must be able to work in a fast-paced environment with the ability to prioritize, multitask, perform well under pressure, meet deadlines, and wear multiple hats. • Excited to work in a startup environment; you have a track record of being adaptable to changing priorities in a fluid, high-growth environment. Benefits: • Competitive Compensation : Includes OTE, uncapped commission, stock options, and bonus potential. • Health Coverage : 100% employee and 50% dependent coverage for vision, health, and dental. • Maternity Leave : Support for growing families. • Future 401K Plan : Coming soon! • Quarterly Meetups : Connect and collaborate in person with the team. • Remote work budget and opportunities for leadership advancement. • PTO Comp + OTE model