Pacific Life

Lead and manage financial reporting processes, ensure compliance, and support accounting initiatives across the organization. | Requires 10+ years in accounting and financial reporting, proficiency in Microsoft Office, and preferably CPA licensure or experience with industry-specific systems. | Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life is investing in bright, agile, and diverse new talent to ensure we continue to innovate and strengthen relationships with our policyholders. That’s why we’re actively seeking a Financial Reporting Manager to join our team to support our centralized accounting team This role is based in our Newport Beach, CA office. As a Financial Reporting Manager, you’ll move Pacific Life, and your career, forward by driving key initiatives that support accounting and financial reporting functions while collaborating across various departments. You will fill an existing role that sits on a team of accounting professionals within the corporate division. *This is an INDIVIDUAL CONTRIBUTOR role that manages key processes and projects. How you’ll help move us forward: Stay ahead of evolving accounting issues by leading the design of accounting entries and reporting requirements for new transactions, collaborating with subject matter experts and stakeholders across various teams, and leveraging industry expertise to provide informed recommendations aligned with technical guidance and best practices. Lead quarterly analysis and reporting initiatives by identifying key trends, communicating drivers across corporate and intercompany impacts, and ensuring business events are accurately reflected in financial results and documentation. Provide essential support to the controllership function by managing journal entries and account reconciliations, ensuring compliance in multi-entity financial consolidations, assisting with intercompany settlements, audits, and financial reporting, and contributing to both small-scale and transformative Finance initiatives. Act as a subject matter expert by providing insights across functions, interpreting business issues, recommending improvements, shaping strategy, solving complex challenges with broad business impact, and effectively communicating technical concepts to diverse audiences. The experience you bring: Bachelor’s degree in Accounting, Finance, or related field 10+ years of experience in accounting and financial reporting Proficiency in Microsoft Office, including Excel, Teams, and Outlook Strong analytical and problem-solving skills and ability to manage multiple priorities under tight time constraints. What makes you stand out: CPA licensure or candidacy Experience with PeopleSoft, Oracle, Essbase, or ARCs Prior experience in public accounting and/or the insurance industry You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-TM1 Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $134,820.00 - $164,780.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company. We’re over 150 years old, but there’s more to us than heritage. We’re ambitious. We’re committed to building a better future – for our organization, our employees, our customers, and our communities – and we have the experience, resources, and financial strength to make it happen. We’re investing in innovation. We’re honing our expertise. We’re empowering our people: growing digital skills and fostering the disruptive thinking we need to give us the edge in an increasingly competitive global marketplace. Have ambitions of your own? Let’s achieve them together. At Pacific Life, we believe that success comes down to our people. That’s why we’re committed to embracing a flexible, diverse, and inclusive workplace where you can be your best self and do your best work. Our people-first culture creates a sense of belonging and prioritizes employee wellbeing, empowering you to achieve your full potential through our holistic health benefits, flexible working options, and a vibrant community of people working towards a shared purpose. You can connect with colleagues through employee connections groups, sharing your passions, interests, and ideas. Learn more about our Life at Pacific Life. Don't see the dream job you are looking for? Click "Get Started" below to drop off your contact information and resume and we will reach out to you if we find a match.

Support product development, stakeholder collaboration, product implementation, and market research within the insurance and financial services industry. | Requires strong insurance product knowledge, stakeholder partnership skills, and industry experience, which are not demonstrated in your current background. | Job Description: • Product Development: contribute to product development ideation, support product design feature development, and produce necessary documentation to facilitate knowledge transfer and development of requirements across project teams. • Stakeholder Management: Collaborate with various stakeholders, including risk, pricing, legal, finance, sales teams, and operations, to ensure effective communication and alignment on product initiatives and goals in preparation for any internal approval processes. • Product Implementation: In partnership with Delivery Acceleration, support the end-to-end product implementation process, including gathering business requirements and implementation across various internal and external stakeholders. • Product Launch: Coordinate with marketing and sales teams to ensure effective product positioning and successful market entry. • Market Analysis: In collaboration with DC strategist, support market research to identify customer needs, market trends, and competitive landscape. • Industry Knowledge: Stay up-to-date with DCLI industry trends, emerging technologies, and regulatory changes that impact the insurance landscape. Requirements: • Knowledge of DC plans, lifetime income product types and competitor landscape, broader DC ecosystem • Strong insurance product knowledge and experience (e.g. defined contribution, annuities, and/or investments) • Ability to partner with divisional stakeholders • Strong interpersonal, communication, and presentation skills (with both internal and with external partners) • Strong organizational skills and adept at creating and maintaining well-structured documentation to support cohesive messaging • Ability to operate in ambiguity Benefits: • Your Benefits Start Day 1 • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off • Paid Parental Leave as well as an Adoption Assistance Program • Competitive 401k savings plan with company match and an additional contribution regardless of participation

Manage client relationships, coordinate renewals and enrollment, maximize cross-selling, and ensure customer satisfaction within the Workforce Benefits division. | 3+ years group benefits sales/service experience, Life & Health insurance license, 4-year degree or equivalent, strong communication and analytical skills. | Job Description: Job Description Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Account Executive to join the Workforce Benefits Division at Pacific Life. • This role is 100% remote. You’ll stay connected to Pacific Life from your home office. As an Account Executive, you’ll play a key role in Pacific Life’s growth and long-term success by working with leaders in the Workforce Benefits division to meet established goals and objectives for the growth and persistency of our in-force block of business. Additionally, you will be responsible for ensuring an industry leading customer experience for our clients. You will fill an existing role that sits on the Account Management team, reporting to the Head of Sales Enablement. How you’ll help move us forward: Foster and manage relationships with policyholders and producers through responsive communication, prompt conflict resolution, and proactive outreach. Taking into consideration the needs of each client, act as a liaison between internal departments and the customer to meet desired objectives. Assess the client needs and maximize cross-selling opportunities for growth potential. Monitor renewal activity in partnership with the sales representative and underwriting. Strategically prepare renewals to retain the account. Gather underwriting data and claims experience for review to best communicate renewal actions. Manage to persistency goals for the allocated block of business. Assist with the enrollment process as it relates to the preparation of enrollment materials, conducting enrollment meetings, etc. Participate in finalist meetings as requested by the Field Sales team. Demonstrate proficiency in the group products sold by Pacific Life. Participate in ongoing industry and community activities to stay attuned to industry trends. Represent the company as needed with legislative platforms, industry events, community activities. The experience you bring: 3+ years of experience in group benefits in a sales or service role Licensed to sell Life & Health products in your designated territory 4-year college degree or equivalent work experience is required. Ability to seek opinions of others, process feedback and take smart risks. A high degree of integrity and able to act in a transparent and consistent manner while always accounting for what is best for the organization. Self-reflective and aware of his/her own limitations; leads by example and drives the organization's performance with an attitude of continuous improvement. Mindset to enable breakthrough innovations and business models that create value for all stakeholders, continually challenging traditional approaches. What makes you stand out: Strong performance orientation and drive for results Strong analytical skills, with the ability to grasp complexities and perceive relationships among business and financial issues Known for ability to respectfully and confidently collaborate and easily communicate with various stakeholders You can be who you are. People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. #LI-AS1 Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company. We’re over 150 years old, but there’s more to us than heritage. We’re ambitious. We’re committed to building a better future – for our organization, our employees, our customers, and our communities – and we have the experience, resources, and financial strength to make it happen. We’re investing in innovation. We’re honing our expertise. We’re empowering our people: growing digital skills and fostering the disruptive thinking we need to give us the edge in an increasingly competitive global marketplace. Have ambitions of your own? Let’s achieve them together. At Pacific Life, we believe that success comes down to our people. That’s why we’re committed to embracing a flexible, diverse, and inclusive workplace where you can be your best self and do your best work. Our people-first culture creates a sense of belonging and prioritizes employee wellbeing, empowering you to achieve your full potential through our holistic health benefits, flexible working options, and a vibrant community of people working towards a shared purpose. You can connect with colleagues through employee connections groups, sharing your passions, interests, and ideas. Learn more about our Life at Pacific Life. Don't see the dream job you are looking for? Click "Get Started" below to drop off your contact information and resume and we will reach out to you if we find a match.

The Business Systems Analyst will provide feedback and insights on the technology onboarding process and oversee improvement efforts among IT teams. They will collaborate with stakeholders to enhance the onboarding experience and assist in various initiatives across end user services. | Candidates must have a Bachelor's Degree in a relevant field and at least 7 years of experience in enterprise environments. Strong communication skills and knowledge of Active Directory methodologies are essential. | Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life is investing in bright, agile, and diverse talent to join its technology team. We’re actively seeking a talented Business Systems Analyst to join our End User Services team. This role can be on-site at any of our locations or full-time remote. As a Business Systems Analyst you’ll play a key role in Pacific Life’s growth and long-term success by helping us build a best-in-class digital experience for our end users. What will you Provide: Feedback and insight from various parts of the business regarding the technology onboarding process. Oversight of new hire onboarding improvement efforts amongst IT teams to assist in overcoming any roadblocks. Partnership with the white glove and deskside support teams to improve and consolidate existing enterprise printing solutions. Project assistance with various initiatives across end user services with focus on improvements that directly benefit our users. Duties and Responsibilities: Collaborate with stakeholders across the company to understand challenges and opportunities for enhancements and improvements to the technology components of onboarding at Pacific Life. Thorough understanding of Active Directory methodologies. Knowledge regarding AD feeds to and from sources such as Workday, SailPoint, and ServiceNow Spearhead meetings between the business and technology to help ensure successful onboarding for teams with frequent new hires or those with unique onboarding requirements. Provide initial triage and gathering of information for onboarding challenges that were faced and bring for review with internal team to find improvement opportunities. Provide frequent updates to leadership identifying trends, patterns and opportunities for improvement. Assist in the development of training materials, including manuals, tutorials, and FAQs. Work closely with desktop support and depot leaders to identify areas where assistance is needed for process improvements. Assist in evaluating, documenting and consolidating enterprise printing across the various business units. Minimum Qualifications: Bachelor’s Degree in Information Systems, Computer Science, Engineering or equivalent work experience. 7+ years of experience in similar work in enterprise environments. Excellent communication skills, both verbal and written Strong knowledge and experience in leveraging ServiceNow reporting and Incident and Request tracking Ability to support multiple business needs at once and work amongst cross-functional teams. High motivation for self-development and staying abreast with current technology trends. Ability to work independently with little oversight. You can be who you are. People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $100,530.00 - $122,870.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company. We’re over 150 years old, but there’s more to us than heritage. We’re ambitious. We’re committed to building a better future – for our organization, our employees, our customers, and our communities – and we have the experience, resources, and financial strength to make it happen. We’re investing in innovation. We’re honing our expertise. We’re empowering our people: growing digital skills and fostering the disruptive thinking we need to give us the edge in an increasingly competitive global marketplace. Have ambitions of your own? Let’s achieve them together. At Pacific Life, we believe that success comes down to our people. That’s why we’re committed to embracing a flexible, diverse, and inclusive workplace where you can be your best self and do your best work. Our people-first culture creates a sense of belonging and prioritizes employee wellbeing, empowering you to achieve your full potential through our holistic health benefits, flexible working options, and a vibrant community of people working towards a shared purpose. You can connect with colleagues through employee connections groups, sharing your passions, interests, and ideas. Learn more about our Life at Pacific Life. Don't see the dream job you are looking for? Click "Get Started" below to drop off your contact information and resume and we will reach out to you if we find a match.

Lead and manage the ServiceNow platform team to deliver ITSM solutions, oversee platform strategy, integrations, and vendor relationships, ensuring high availability and compliance. | 10+ years IT experience with 7+ years ServiceNow ITSM expertise, team leadership, ITIL knowledge, and experience with asset management and global enterprise environments. | Job Description Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. As the ServiceNow Platform Manager, you’ll play a key role in Pacific Life’s growth and long-term success by leading a team of developers, analysts, and vendor partners to develop & deliver high-quality technical solutions via the ServiceNow platform leveraging best practices and Agile principles. You will be a key member of all things related to ITSM for Pacific Life, working closely with business stakeholders and Pacific Life Technology teams. You will oversee the ServiceNow platform and its long-term strategy. You lead the planning, development, and deployment activities while defining the goals and timelines for ServiceNow projects and enhancements. You will be responsible for all ServiceNow integrations with SaaS platforms, AD, Workday, and Sailpoint and must have a firm understanding of how these integrations function. Your colleagues will include members of the Infrastructure and Operations teams. The ServiceNow team reports to the Director of Service Delivery and Management. Your leadership will ensure high availability, efficiency, and security while supporting the organization's technology and business goals. You will fill an existing role that sits on a team of over 100 FTEs and contractors for the Pacific Life Technology division. We’re actively seeking a talented ServiceNow Platform Manager to join our team. We believe in empowering our employees to get work done both in and out of the office. This role can be Remote with a preference for someone in EST to support the business. How You’ll Help Move Us Forward • Platform Ownership: Take full ownership of the ServiceNow platform, including its architecture, configuration, and maintenance. • Formulate and define specifications and modifications for the ServiceNow platform in terms of business needs and apply that to Enterprise organizational objectives. • Provide technical leadership for planning, designing, upgrading, installing, testing, implementing, documenting and maintaining the ServiceNow platform • Lead the ServiceNow Product team, defining sprints, priorities and assigning resources appropriately • Set strategy and direction for on and offshore ServiceNow support teams. Ensuring the complete agile-based framework is followed by implementing new Forms, workflows, and ITSM processes. • Ensuring resources are dedicated to support the day-to-day delivery of the Service and IT Portals • Build organizational trust in the CMDB through partnerships with ITAM and Config Mgmt • Performance Monitoring: Monitor platform performance, identify areas for improvement, and implement best practices to optimize system efficiency and user experience. • Track compliance with policies and procedures and resolving / escalating any compliance issues where ServiceNow Request and Incident management is concerned • Vendor Management: Manage relationships with ServiceNow and other third-party vendors, ensuring service levels are met and issues are resolved promptly. • Partners closely with IT Asset Mgmt and Configuration Management teams to deliver on a trusted CMDB • Lead ServiceNow governance based on standard methodologies and ensure proper alignment to projects and major initiatives The Experience You Bring • Bachelor’s degree in computer science, Engineering, or a related discipline; or the equivalent combination of education, technical training, or equivalent work/military experience. • 10+ years in the Information Technology field including 7+ years experience working with ServiceNow ITSM • 3+ years’ experience working with Hardware and Software Asset Management Programs • Experience leading a team, fostering a culture of excellence, collaboration, and continuous improvement • Expert understanding of key ITIL or functional domain concepts and their business applicability • Strong communication skills and experience managing IT/Business Stakeholders • Expert level ServiceNow reporting experience would be a plus or ability to give requirements to our Reporting Engineer to create actionable KPIs metric What Makes You Stand Out • Experience leading a ServiceNow team of professionals supporting a global, multi-site large enterprise environment. • Experience implementing AI-driven automation strategies. • Strong relationships within the industry and a deep understanding of ITSM and AI trends • Relevant certifications • Experience with asset discovery platforms You can be who you are. People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife Base Pay Range The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $148,230.00 - $181,170.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off • Paid Parental Leave as well as an Adoption Assistance Program • Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.