Pacific Life

Compensation

Full Description

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life is investing in bright, agile, and diverse talent to join its technology team. We’re actively seeking a talented Business Systems Analyst to join our End User Services team. This role can be on-site at any of our locations or full-time remote. As a Business Systems Analyst you’ll play a key role in Pacific Life’s growth and long-term success by helping us build a best-in-class digital experience for our end users. What will you Provide: Feedback and insight from various parts of the business regarding the technology onboarding process. Oversight of new hire onboarding improvement efforts amongst IT teams to assist in overcoming any roadblocks. Partnership with the white glove and deskside support teams to improve and consolidate existing enterprise printing solutions. Project assistance with various initiatives across end user services with focus on improvements that directly benefit our users. Duties and Responsibilities: Collaborate with stakeholders across the company to understand challenges and opportunities for enhancements and improvements to the technology components of onboarding at Pacific Life. Thorough understanding of Active Directory methodologies. Knowledge regarding AD feeds to and from sources such as Workday, SailPoint, and ServiceNow Spearhead meetings between the business and technology to help ensure successful onboarding for teams with frequent new hires or those with unique onboarding requirements. Provide initial triage and gathering of information for onboarding challenges that were faced and bring for review with internal team to find improvement opportunities. Provide frequent updates to leadership identifying trends, patterns and opportunities for improvement. Assist in the development of training materials, including manuals, tutorials, and FAQs. Work closely with desktop support and depot leaders to identify areas where assistance is needed for process improvements. Assist in evaluating, documenting and consolidating enterprise printing across the various business units. Minimum Qualifications: Bachelor’s Degree in Information Systems, Computer Science, Engineering or equivalent work experience. 7+ years of experience in similar work in enterprise environments. Excellent communication skills, both verbal and written Strong knowledge and experience in leveraging ServiceNow reporting and Incident and Request tracking Ability to support multiple business needs at once and work amongst cross-functional teams. High motivation for self-development and staying abreast with current technology trends. Ability to work independently with little oversight. You can be who you are. People come first here. We’re committed to an inclusive workforce. Learn more about how we create a welcoming work environment at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. Base Pay Range: The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $100,530.00 - $122,870.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company. We’re over 150 years old, but there’s more to us than heritage. We’re ambitious. We’re committed to building a better future – for our organization, our employees, our customers, and our communities – and we have the experience, resources, and financial strength to make it happen. We’re investing in innovation. We’re honing our expertise. We’re empowering our people: growing digital skills and fostering the disruptive thinking we need to give us the edge in an increasingly competitive global marketplace. Have ambitions of your own? Let’s achieve them together. At Pacific Life, we believe that success comes down to our people. That’s why we’re committed to embracing a flexible, diverse, and inclusive workplace where you can be your best self and do your best work. Our people-first culture creates a sense of belonging and prioritizes employee wellbeing, empowering you to achieve your full potential through our holistic health benefits, flexible working options, and a vibrant community of people working towards a shared purpose. You can connect with colleagues through employee connections groups, sharing your passions, interests, and ideas. Learn more about our Life at Pacific Life. Don't see the dream job you are looking for? Click "Get Started" below to drop off your contact information and resume and we will reach out to you if we find a match.