OpTech LLC

Managing operations, supervising staff, and coordinating projects in construction and equipment management. | Extensive experience in heavy equipment, operations, and team management, but lacking specific marketing, CRM, and healthcare experience required for the role. | Detroit, Michigan Project Manager Contract Job Title: Project Manager, Sr. Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, pleas e visit our website at www.optechus.com. RESPONSIBILITIES: Engagement Description: • Develops strategic B2B and B2C marketing and engagement plans for health plan products and solutions • This role leads omni-channel marketing initiatives to help drive business results for Our Client and its internal business partners • Marketing and engagement includes acquisition, retention, adoption, use and behavior change objectives • Develop strategic marketing and/or engagement plans that address multiple audiences, including employers, members, agents and providers • Manage omni-channel marketing projects to target specific audience segments • Coordinate marketing planning and execution with cross-functional internal business units and departments including Market Research, Insights & Analytics, Corporate Communications, Digital Experience, Product, and other areas • Partner with Insights & Analytics group to develop and monitor appropriate measurable outcomes and KPIs for assigned portfolio of initiatives • Lead and manage day-to-day internal client relations and consulting • Participate in and deliver presentations to various initiative workgroups and business partners forums QUALIFICATIONS: Top 3 Required Skills/Experience: • Experience in business-to-business and consumer multi-channel marketing strategy • Experience with CRM and Marketing Automation platforms (e.g. Salesforce Marketing Cloud) preferred • Experience in project management and development and execution of marketing plans is required. Required Skills/Experience: • Experience in Multi-channel marketing • Familiarity with CRM Lifecycle • Ability to work effectively in a team environment. • Strong organizational, planning, analytical, presentation and communication skills. • Ability to identify customer insights that drive behavior change. • Ability to lead and coordinate work groups. • Ability to present solutions and ideas for unique challenges. • Other related skills and/or abilities may be required to perform this job Preferred Skills/Experience: • Master's Degree in related field preferred • Healthcare experience preferred • CRM salesforce certification and/or training Education/Certifications - Include: • Bachelor's Degree in related field required • Minimum of five (5) years of experience in related field OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws. https://www.optechus.com/eeo_self_identification/

Lead and manage IT project delivery including planning, budgeting, resource allocation, risk management, and reporting to ensure successful project outcomes. | Bachelor's degree, 5 years IT delivery lead experience, 2 years leadership/project management experience, and proficiency in project management methodologies and tools. | Detroit, Michigan Project Lead Contract Job Title: IT Technical Project Manager Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, pleas e visit our website at www.optechus.com. RESPONSIBILITIES: Engagement Description: • Responsible for the planning, development, implementation, and realization of business value for project efforts that utilize information technology solutions • Delivery Leads, oversee and ensure the successful delivery and management of a single or multiple initiatives and/or projects within scope, quality, time, and cost QUALIFICATIONS: Top 3 Required Skills/Experience: • Build, Manage and track against project budget • Report and track on project performance and ensure business value • Drive Project delivery Required Skills/Experience: • Assemble project plans and work assignments, directs and monitors work efforts, identifies resource needs, ensures business value is delivered, and escalates issues appropriately. • Monitor and manage project RAID logs • Determine staffing requirements and forms project teams • Leverage project management methodologies and various software development lifecycle frameworks • Track and report project milestones and provide status reports to project sponsors Preferred Skills/Experience: • Knowledge of project management tools and methodologies • Ability to communicate technical and business topics in a clear and relevant way • Develop and distribute project schedules Education/Certifications - Include: • Bachelor's degree • 5 years of IT Delivery lead experience • At least 2 years of leadership experience and project management OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws. https://www.optechus.com/eeo_self_identification/

Provide customer service support to external Agent and Group customers via help desk phone line, analyze membership reports, and resolve membership issues. | Two years of customer service experience, healthcare help desk experience is a must, strong organizational and communication skills, proficiency with PC applications, and preferably healthcare membership and billing experience. | Ideal candidate would have healthcare help desk experience including Group Enrollment Servicing assisting members within company's online portal. Helping members through process. Help desk experience within Healthcare is a MUST. Fully remote, but must reside in Michigan. Billing experience would be a HUGE plus. 1 year contract, potential contract to hire. I will be coordinating calls ASAP. Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, pleas e visit our website at www.optechus.com. RESPONSIBILITIES: Engagement Description: • Provide customer service support (Membership and Billing web-based tools) to external Agent and Group customers received from the help desk phone line • Additionally, conduct special assignments as requested, analyze membership reports, and resolve external customer membership issues QUALIFICATIONS: Top 3 Required Skills/Experience: • Two years of customer service experience required; help desk experience preferred • Organizational skills and ability to prioritize; must be able to coordinate multiple activities with varying timelines, and have effective verbal, written communication, and interpersonal skills required • Effective analytical (attention to detail), and problem-solving skills to identify, evaluate, and recommend application/system solutions required. Required Skills/Experience: • Self-starter, ability to work independently or in a team environment and consistently produce high quality results required • Ability to make decisions within scope of responsibility where operational guidelines/procedures are non-existent required • Proficient with PC applications and systems (e.g. Outlook, Word, Excel, Teams, etc.) required Preferred Skills/Experience: • Working knowledge of Our Client’s self-servicing applications and operating systems considered a plus (eMVP, eBilling, Secured Services, Members Edge, GroupCRM) • Minimum of 1-3 years of healthcare (membership & billing specific) experience preferred Education/Certifications – Include: • High School Graduate or GED equivalent required • Two years college preferred OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws. https://www.optechus.com/eeo_self_identification/ Job Type: Contract Pay: $21.00 - $26.00 per hour Expected hours: 40 per week Benefits: • Dental insurance • Flexible schedule • Health insurance • Paid time off • Vision insurance Work Location: Remote

Lead and manage server build infrastructure projects for a commercial lending platform, coordinating cross-functional teams and ensuring project delivery on time and budget. | Experience managing technical infrastructure projects with server builds, Waterfall project management expertise, familiarity with commercial lending systems, and proficiency with JIRA and project financials. | Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! Title: Technical Project Manager Location: Frisco, TX 2 days a week required on site Job Summary We are seeking a results-driven Technical Project Manager to lead the infrastructure components of a large-scale commercial lending transformation initiative. This role will focus primarily on coordinating server builds and ensuring the seamless execution of backend infrastructure efforts to support the broader project goals. You will work cross-functionally with engineering, business, and executive stakeholders to drive timely and cost-effective project delivery. Key Responsibilities: • Oversee and manage all aspects of server builds and infrastructure deliverables in support of a commercial lending platform implementation. • Lead Waterfall-based project planning, execution, monitoring, and closure. • Manage end-to-end project financials, including budget tracking, forecasting, and variance reporting. • Drive project governance by maintaining and reporting on RAID logs (Risks, Assumptions, Issues, Dependencies). • Collaborate with technology teams to ensure alignment on infrastructure requirements and timelines. • Act as the primary point of contact for executive stakeholders, providing regular updates on status, risks, and milestones. • Create and maintain detailed project charters, plans, schedules, and documentation to ensure alignment and accountability. • Utilize JIRA for task management, issue tracking, and team collaboration. • Support AFS Vision implementation and AFS conversion activities within the project scope. • Ensure project alignment with overall strategic business goals in commercial lending. Key Qualifications: • Proven experience managing technical infrastructure projects, especially those involving server builds. • Strong background in project management methodologies, particularly Waterfall. • Hands-on experience managing complex commercial lending system implementations. • Familiarity with AFS Vision and AFS Conversion processes is strongly preferred. • Demonstrated success managing project financials from initiation through closure. • Proficient in tracking and resolving project issues using RAID logs and risk management frameworks. • Skilled at navigating and influencing executive stakeholders and cross-functional teams. • Exceptional communication, organization, and problem-solving abilities. • Advanced user of JIRA and other project management tools (MS Project, Confluence, etc.). • PMP, PRINCE2, or similar certification is a plus. OpTech is an Equal Opportunity Employer (EOE), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Type: Contract Pay: $56.70 - $68.28 per hour Expected hours: 40 per week Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance Ability to Commute: • Frisco, TX 75034 (Required) Work Location: In person