Onward Search

Develop and implement AI-driven search visibility strategies, collaborate across teams, and establish measurement frameworks. | 5-8 years in SEO or digital strategy, deep understanding of AI search, structured data, and enterprise analytics, with excellent communication skills. | We’re partnering with a leading industry company to find a skilled GEO Lead to support a dynamic team focused on AI-driven search strategies. This remote, out-of-region opportunity offers potential for growth in a fast-evolving digital landscape. The role involves shaping enterprise SEO approaches for emerging AI ecosystems, collaborating across departments, and developing measurable strategies to enhance visibility in AI search environments. The application deadline for this role is XX/XX/XXXX. GEO Lead Responsibilities: Develop and implement a comprehensive strategy for integrating AI search visibility into existing content and product workflows to ensure brands and destinations are discoverable across new AI ecosystems. Collaborate with cross-functional teams to translate AI search and LLM ecosystem shifts into actionable initiatives, guiding technical and content optimization efforts. Design and manage KPIs, dashboards, and measurement frameworks to track achievements such as AI citation share and answer-engine visibility. Partner with engineering and product teams to ensure platforms are optimized for AI crawling, structured data, and entity recognition. Educate and facilitate internal teams by providing training materials, playbooks, and best practices to stay ahead of AI search trends. GEO Lead Qualifications: 5–8 years of experience in SEO, digital strategy, or technical search at an enterprise level. Deep understanding of LLMs, generative AI search, and related retrieval and ranking behaviors. Proven expertise in establishing measurement frameworks with KPIs for emerging digital channels. Strong skills in structured data, schema markup, entity optimization, and API integration. Experience working across marketing, analytics, and engineering teams, with excellent communication skills. Familiarity with MCP servers, APIs, headless CMS, and enterprise analytics platforms is a plus. Prior experience in product management, experimentation, or AI-driven content systems is preferred. Hospitality or travel industry background is advantageous.

Oversee AI integration across sales, recruiting, and back-office operations, leading change management, designing AI solutions, and measuring impact. | 5+ years in sales/recruiting operations or AI/automation roles, experience with Microsoft Copilot and Bullhorn, strong communication skills, and a product mindset. | About the Role: We’re seeking an AI Operations Lead to oversee and accelerate the integration of AI across every facet of our sales, recruiting, and back-office operations. In this role, you’ll be responsible for driving AI innovation and excellence, and an AI-forward strategy that maximizes the potential of our foundational technology platforms (Microsoft M365 and Bullhorn) and their ecosystems. You’ll report into our SVP, Systems and Analytics and work directly with senior leadership team to align AI strategies with our company’s strategic priorities, while also partnering day-to-day with sales and recruiting teams to identify friction points, implement scalable AI solutions, and ensure new tools and processes are seamlessly adopted and deliver measurable results. If you’re entrepreneurial, have a passion for AI, and thrive on building things that deliver immediate impact, you’ll fit right in. What You’ll Do: • Work directly with senior leadership to align all AI initiatives with strategic business priorities and ensure maximum operational efficiency. • Lead change management, training, and communication efforts to drive adoption of new AI tools and processes. • Track, analyze, and report on the business impact of AI initiatives, using data to inform ongoing strategy and investment. • Identify and prioritize core business tasks across sales, recruiting, and back-office that can be streamlined or transformed using Microsoft Copilot and the broader M365 ecosystem. • Design, build, and deploy custom Copilot solutions and automations using Copilot Studio, Power Platform, and other low-code/no-code tools to address business needs. • Partner with business leaders to map Copilot capabilities to high-impact workflows, ensuring seamless user adoption and measurable productivity gains. • Develop and maintain Copilot prompts, templates, and playbooks tailored to Onward Search’s processes and best practices. • Monitor usage, adoption, and ROI of Copilot-driven solutions, iterating based on feedback and business outcomes. • Lead the integration of AI tools and automations within Bullhorn Amplify, leveraging both native Bullhorn AI features and marketplace partner solutions. • Collaborate with sales and recruiting teams to identify workflow friction points and implement Bullhorn-centric AI enhancements (e.g., candidate sourcing, pipeline management, analytics). • Evaluate and pilot new Bullhorn AI modules and third-party marketplace partners and integrations, making recommendations on adoption and scaling. • Build and share Onward Search playbooks and best practices to drive consistent, scalable AI adoption. Requirements: • 5+ years of experience in sales/recruiting operations, product management, or applied AI/automation roles. • 1-3 years of Business Analysis and/or Project Management experience in a similar role. • Deep understanding of staffing sales and recruiting workflows — you can “speak the language” of pipelines, outreach, and placements. • Experience building AI workflows within Microsoft Copilot Studios and broader M365 ecosystem. • Direct experience with Bullhorn is highly preferred, but not required. • Experience with AI/automation tools (e.g. GPTs, Clay, Lovable, Zapier, or similar) and experience evaluating/implementing HR tech or sales platforms (ATS, CRM, sourcing, analytics). • Strong communication skills — able to explain AI concepts to non-technical users and build trust with business leaders. • Product mindset: able to define requirements, prioritize, and manage vendor or internal delivery teams. • Entrepreneurial streak and passion for AI — comfortable testing, iterating, and scaling what works. • Proven track record of driving measurable impact through technology adoption. How You’ll Succeed: • Drive measurable improvement in sales KPIs: more qualified leads per rep, higher conversion rates, faster pipeline velocity, and increased average deal size. • Improve recruiting KPIs: reduced time-to-fill, higher candidate quality, stronger submittal-to-placement ratios, and increased recruiter productivity. • Deliver tangible financial outcomes: higher revenue per rep/recruiter, stronger gross margin, and improved ROI on HR tech and AI investments. • Turn quick-win prototypes into repeatable, scalable solutions that become part of daily workflows. • Build playbooks and best practices that expand AI-driven impact across sales, recruiting, and operations. Salary • $90,000 - $120,000 (based on experience). Comprehensive benefits and PTO package to include 401K also included. Company Overview Onward Search is an award-winning recruitment and staffing agency with the mission to connect the nation’s top companies with the best talent in the industry. Founded in 2007, our company is headquartered in Connecticut and embraces a nationwide remote workforce. We have built a culture fostered on entrepreneurial spirit, integrity, teamwork and transparency. We believe different perspectives make Onward Search a better company and are committed to building a diverse and inclusive environment where every person feels like they belong. We’re proud to be recognized as “Best Companies to Work for Women” on Comparably, where we also hold an A+ rating for company culture and rank number one in diversity score amongst staffing companies in our industry. Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full-time employees. Applicants must be at least 18 years old to apply. Onward Search is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by State and Federal law.

Provide technical support and develop tools for artists in game development. | 5+ years as a Technical Artist in gaming, experience with Maya, Photoshop, Substance Designer/Painter, proficiency in Python and Unreal Engine. | Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Technical Artist for our client who is a American Video Game Developer and Publisher. You’ll join the Character-Based Artist Studio Team to help build foundational ideas and concepts for a leader in the gaming industry including e-sports, e-tournaments, and entertainment. • This is a 6 - 12 month opportunity. • The role is located in Los Angeles, California and is remote working West Coast Hours. • Hourly Pay: $60hr (W-2) Responsibilities: • Provide technical support to Artists and collect data to further improve the tools they use. • Identify and build foundational pipelines and tools. • Identify gaps in tools & workflows and make recommendations for targeted improvements. • Collaborate with Production to develop strategy to maintain and evolve the art workflows. • Build relationships with the Artists and Engineers to understand their needs and provide consultation on tool and pipeline development. • Provide guidance to Technical Artists in the form of code reviews, testing, and feedback. Requirements: • 5+ years of professional experience as a Technical Artist in Games or Related Industries. • Experience in Mobile and or AAA Development (high-budget, high-profile video games). • Expertise in content creation and tool development in Digital Content Creation Software Tools especially Maya, Photoshop, and Substance Designer/Painter • Proficiency in Python Programming & working in Unreal Engine. • Candidates will be expected to provide a portfolio or demo reel of their work and may be asked to complete an Art Test. • Strong understanding of the Game Asset Art Pipeline. Perks & Benefits: • Medical, Dental, and Vision Insurance • Life Insurance • 401k Program • Commuter Benefit • eLearning • Education Reimbursement • Ongoing Training & Development • *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks. To learn more about this opportunity, apply now. Our Recruitment Team will be in touch, guide you through the interview process, and advocate on your behalf

Lead go-to-market execution for new sports prediction games, develop product narratives, coordinate marketing efforts, and analyze campaign performance. | 5+ years in product marketing with experience in consumer tech or online sports gaming, strong storytelling, project management, data-driven decision making, and collaboration skills. | Overview This Product Marketing Manager – Online Sports role is designed for high-output, consumer-focused, and growth-oriented professionals who can tackle complex customer-facing challenges. The primary objective is to discover the most intuitive ways to present sports and culture predictions to fans and drive mainstream adoption. This position partners with cross-functional teams—including product, engineering, analytics, and marketing—to lead go-to-market efforts, daily marketing execution, and the end-to-end development of new product ideas. The role also includes optimizing current product experiences and building crossover in-game offerings that strengthen user engagement and growth. Type: Contract Schedule: Remote, regular business hours Duration: 6 months Pay: $52 - $62/hr, paid weekly, benefits eligible Product Marketing Manager – Online Sports Requirements • 5+ years of experience in product marketing, ideally within consumer tech, fintech, crypto, or online sports gaming • Strong storytelling and messaging development skills, particularly for new product formats or unfamiliar mechanics • Proven track record of bringing experimental or early-stage (0→1) product concepts to market successfully • Excellent organizational and project management abilities to manage complex launches in fast-paced environments • Data-driven approach with the ability to define, track, and interpret KPIs to guide decision-making • Strong collaboration skills, with experience working across marketing, product, creative, CRM, social, media, and analytics teams Nice to have's • Some recent experience with digital wallets, token-based economies, or money market products, with the ability to translate technical concepts into player friendly messaging • Active or frequent user of various fantasy sports platforms • Experience with crypto, Web3, or fintech tools and platforms • Some familiarity with viral growth mechanics, gamification loops, or loyalty frameworks Product Marketing Manager – Online Sports Duties • Lead end-to-end go-to-market execution for new prediction games and platforms, ensuring seamless product launches and ongoing marketing performance • Develop clear, compelling product narratives that define the offering and communicate its value across all channels and touchpoints • Partner with cross-functional teams to coordinate creative development and align marketing efforts with broader brand goals • Collaborate with social, CRM, partnerships, and creative teams to produce engaging, high-performing marketing assets • Track and analyze marketing performance, providing actionable insights to optimize campaigns and refine future strategies • Use player insights, competitive trends, and user behavior data to inform product decisions and marketing messaging • Build expertise on the target audience to deliver differentiated campaigns that stand out in a competitive landscape and drive adoption No deadline to apply.

Lead go-to-market execution for new sports prediction products, develop product narratives, coordinate marketing efforts, analyze campaign performance, and optimize user engagement. | 5+ years product marketing experience in consumer tech or related fields, strong storytelling and project management skills, data-driven decision making, and cross-team collaboration. | Overview This Product Marketing Manager – Online Sports role is designed for high-output, consumer-focused, and growth-oriented professionals who can tackle complex customer-facing challenges. The primary objective is to discover the most intuitive ways to present sports and culture predictions to fans and drive mainstream adoption. This position partners with cross-functional teams—including product, engineering, analytics, and marketing—to lead go-to-market efforts, daily marketing execution, and the end-to-end development of new product ideas. The role also includes optimizing current product experiences and building crossover in-game offerings that strengthen user engagement and growth. Type: Contract Schedule: Remote, regular business hours Duration: 6 months Pay: $52 - $62/hr, paid weekly, benefits eligible Product Marketing Manager – Online Sports Requirements • 5+ years of experience in product marketing, ideally within consumer tech, fintech, crypto, or online sports gaming • Strong storytelling and messaging development skills, particularly for new product formats or unfamiliar mechanics • Proven track record of bringing experimental or early-stage (0→1) product concepts to market successfully • Excellent organizational and project management abilities to manage complex launches in fast-paced environments • Data-driven approach with the ability to define, track, and interpret KPIs to guide decision-making • Strong collaboration skills, with experience working across marketing, product, creative, CRM, social, media, and analytics teams Product Marketing Manager – Online Sports Duties • Lead end-to-end go-to-market execution for new prediction games and platforms, ensuring seamless product launches and ongoing marketing performance • Develop clear, compelling product narratives that define the offering and communicate its value across all channels and touchpoints • Partner with cross-functional teams to coordinate creative development and align marketing efforts with broader brand goals • Collaborate with social, CRM, partnerships, and creative teams to produce engaging, high-performing marketing assets • Track and analyze marketing performance, providing actionable insights to optimize campaigns and refine future strategies • Use player insights, competitive trends, and user behavior data to inform product decisions and marketing messaging • Build expertise on the target audience to deliver differentiated campaigns that stand out in a competitive landscape and drive adoption No deadline to apply.

Manage marketing plans, produce presentations, coordinate with partners, and analyze metrics for gaming products. | Experience with project and partner management in gaming or media, proficiency in specific software tools, and data visualization skills. | Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Part Time Marketing Specialist for our client who is an American video game developer, publisher, and esports tournament organizer. • This is a 12 month + opportunity • 20 - 25 hours per week • The role is located in Los Angeles California and is fully remote. • Hourly Rate: $48hr. Responsibilities: • Produce First Party Presentations with Brand and Product Teams, providing actionable insights and feedback as to the format, content, and delivery timelines. • Manage Game Roadmaps and shared Marketing Plans to keep Internal and External Teams up to date on key business and marketing plan details. • Work with 1st party Partners to secure promotional support for upcoming content by prioritizing top campaigns and in-app events. • Manage key marketing assets and materials across Internal Stakeholders and Publishing Partners for digital and partner marketing campaigns. • Manage self-promotional tools on Google and Apple (i.e. Google Play Promotional Content Cards and App Store In-App Event Cards) to ensure we are sharing patch news, new update(s) to Game Players. • Analyze and track key metrics on how games leverage platform features. Requirements: • Proficient in Airtable, Microsoft Office Suite and Google Workspace, proficiency with Mobile Partner Portals like App Store Connect and Google Play Console. • Project Management experience in managing External and Internal Stakeholders. • Related Partner Management or Business Operations experience in a Gaming, Media or Consumer Web/Mobile Services Company. • Experience with data visualization tools (e.g., Tableau, Power BI). Perks & Benefits: • Medical, Dental, and Vision Insurance • Life Insurance • 401k Program • Commuter Benefit • eLearning • Education Reimbursement • Ongoing Training & Development • *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks. To learn more about this opportunity, apply now. Our Recruitment Team will be in touch, guide you through the interview process, and advocate on your behalf.

Create and iterate digital banner ad content for A/B testing, manage banner inventories, and collaborate with teams to improve engagement. | 3+ years banner marketing and design software experience, ability to manage multiple projects, strong client service skills, and preferably pharma experience. | Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Digital Lab Banner Ad Specialist for a 1year contract role, 100% Remote must be local to Irvine, CA. The Assoc. Digital Lab Banner Ad Specialist is part of Digital Lab Banner team and will be responsible for supporting and creating iterative banner content for US Commercial marketing teams. Responsibilities include: • Create iterative banner content for A/B tests using the Digital Lab banner platform and technologies, by leveraging existing banners, cloning the existing banners, and building test and learn content to improve our engagement rates. • Proficient in using graphic design tools, media, and/or technologies to create and iterate from a single concept or asset • Experience collaborating with teams to gather feedback and manage design projects that involve multiple iterations and refinements • Update banner inventory for brands to support an enterprise view of all the types of banners and recommend if a new enterprise banner template should be created for all brands to leverage. • Update/maintain banner component inventory for brands. • Provide enhancement ideas and any issues with the banner content creation tool to the banner product owner to inform the enhancement roadmap. Leadership Competencies: • Positive “all for one” approach to team deliverables and priorities. • Builds strong relationships to enable higher performance. • Learns fast, grasps the “essence,” and can change course quickly where indicated. • Raises the bar and is never satisfied with the status quo. • Creates a learning environment and open to suggestions. • Embraces the ideas of others, nurtures innovation and manages innovation to reality. Qualifications: • 3 years of experience of Banner Marketing Experience creating, building and executing banners • 3+ years of experience with design software and technologies (InDesign, Figma, Photoshop, artificial intelligence, or other facsimile). • Digital marketing or interactive agency experience is a plus. • Ability to think strategically with a strong ability to execute and exceed stakeholder expectations and project goals. • Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment. • Strong client service and project management skills; in particular, must have the ability to communicate with both business and technical individuals effectively. • Experience in Pharma preferred but not required. Perks & Benefits: • Medical, Dental, and Vision Insurance • Life Insurance • 401k Program • Commuter Benefit • eLearning • Education Reimbursement • Ongoing Training & Development • *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks. To learn more about this Digital Lab Banner Ad Specialist opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.

Lead and execute UX UI design initiatives from concept to delivery, collaborating with cross-functional teams and using data to inform design decisions for web and mobile e-commerce platforms. | 5+ years UX design experience preferably in e-commerce or financial services, proficiency in Figma/Sketch, experience with design systems, interaction design, and agile environments. | Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands.We’re hiring a Sr. UX UI Designer for a fully remote opportunity with a multinational e-commerce company. This is a 12-month+ assignment where you’ll play a key role in crafting exceptional user experiences within e-commerce platforms.In this role, you’ll leverage your expertise in visual design, storytelling, and interaction principles to lead and execute design initiatives from concept to final delivery. You’ll work collaboratively with cross-functional teams and utilize both qualitative and quantitative data to inform design decisions, ensuring a seamless and engaging user experience across web and mobile applications.The role is remote, though candidates may be located near San Francisco, CA or Austin, TX. The application deadline for this role is 08/01/2025.Sr. UX UI Designer Responsibilities Lead and drive design from problem definition to final execution. Collaborate with cross-functional teams of product managers, software engineers, researchers, and content designers. Use data (quantitative and qualitative) to develop your design and support your design decision. Create ideation, user scenarios, journey maps, wireframes, Lo-Fi / Hi-Fi designs, and prototypes throughout the full cycle of the product development process. Closely work with the design system team to align with the latest design guideline and contribute to its evolution to the next level. Closely collaborate with our UXR team to conduct user research, usability testing, and gather feedback to iteratively improve the user experience and usability of our products.Sr. UX UI Designer Qualifications Have an outstanding online portfolio that shows a broad range of user experience design works from web/mobile-based applications for consumer products. Detail-oriented and chasing pixel perfection while being able to see the big picture. Efficient with design systems, information architecture, design patterns, and interaction design. Experience (5+ years) working as a UX Designer, preferably in the e-commerce and financial services industry, web and mobile apps. Experience working in an agile-based environment is a plus. Highly proficient in design and wireframing software such as Figma and/or Sketch.Perks & Benefits Medical, Dental, and Vision Insurance. Life Insurance. 401(k) Program. Commuter Benefit. eLearning & Ongoing Training. Education Reimbursement.*Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success. #J-18808-Ljbffr

Build, test, and optimize omnichannel marketing campaigns using Salesforce Marketing Cloud while collaborating with cross-functional teams and monitoring campaign performance. | Requires Salesforce Marketing Cloud certification, 3-5 years of experience in database/CRM/email marketing, a bachelor's degree in Marketing or related field, and proficiency in SQL and Excel. | Marketing Automation Specialist Onward Search is hiring a Marketing Automation Specialist for our pharmaceutical client in Mettawa, IL. This role builds and optimizes 1:1 consumer marketing programs across email, direct mail, and media campaigns. Contract role for one year, potential to extend. Key Responsibilities: • Build, test, and launch omnichannel campaigns in Salesforce Marketing Cloud. • Ensure quality control, deliverability, and optimization of campaigns. • Collaborate with cross-functional teams (Marketing, Analytics, Creative, Agencies) to deliver impactful programs. • Monitor performance, troubleshoot issues, and recommend improvements. • Stay current on industry best practices and apply innovative solutions. Qualifications: • Salesforce Marketing Cloud Certification (Email Specialist or Developer). • Bachelor’s in Marketing, Business, or related field. • 3–5 years’ experience in database/CRM/email marketing. • Strong project management, client service, and analytical skills. • Proficiency in SQL, Excel, and marketing best practices.

Lead and manage brand and packaging design projects across multiple clients, ensuring creative excellence, team mentorship, and client satisfaction. | 7-12 years in tier-1 or tier-2 creative agency packaging design, strong portfolio in CPG food & beverage, Adobe Creative Suite expertise, and leadership skills. | Overview: The Design Director, Brand + Packaging will lead a talented creative team, driving exceptional design work and ensuring the highest standards of creative excellence for clients across multiple brands. This role requires proven experience in a tier-1 or tier-2 creative agency environment, with the ability to manage multiple clients and projects simultaneously. The Design Director will oversee the creative process from concept to execution, ensuring brand consistency and alignment with client goals, while fostering team growth and maintaining profitability. Type: Direct hire, full time Schedule: While the role is remote, you will be required to travel to the HQ in the mid-west as needed Pay: $120,000 - $130,000 Must have under 12 years of experience total and you can be coming from a Sr. Designer title looking to grow to Director. Design Director, Brand + Packaging Duties: • Lead and own brand development across multiple clients, ensuring strategic and creative consistency. • Provide clear direction, mentorship, and feedback to designers, fostering growth and maintaining high-performance standards. • Collaborate cross-functionally with Strategy, Production, and Account Management to align project goals and optimize workflows. • Manage project profitability, budget allocation, and resource planning to ensure successful project delivery. • Develop great ideas and vision that translate into compelling brand stories, demonstrating a strong grasp of design systems and creative strategy. • Oversee the design process from concept to final delivery, ensuring adherence to creative standards and client objectives. • Direct photography art direction for food packaging, managing estimates, bookings, and post-production communication. • Act as the primary creative contact for key clients, building strong relationships and effectively presenting creative concepts. • Drive thought leadership by staying current with design trends, emerging technologies, and industry best practices. • Ensure quality control and brand consistency across all projects, meeting the agency’s high standards of craftsmanship. Design Director, Brand + Packaging Requirements: • Must have 7 to 12 (*no more than 12*) years of relevant experience ideally within a tier-1 or tier-2 creative agency environment or packaging design agency / shop, with a track record of managing multiple clients and delivering high-quality design solutions. • Must have an A+ portfolio with relevant samples in CPG and Packaging design with major brands, not SMBs, and primarily for food & beverage. • Expertise in Adobe Creative Suite and other relevant design tools. • Strong understanding of brand strategy, packaging design, and visual communication. • Experience in photography art direction, particularly for food packaging. • Excellent communication, presentation, and client management skills. • Proven ability to think strategically and translate client objectives into impactful design solutions. • Bachelor’s degree in Graphic Design, Visual Arts, or a related field (Master’s degree is a plus). • Strong leadership, organizational, and problem-solving abilities, with a collaborative and team-oriented approach. No deadline to apply.

Define and maintain service blueprints, journey maps, and personas; conduct discovery research; facilitate workshops; create design deliverables; collaborate with product and development teams. | Strong experience in service design or user research, proficiency in Figma, workshop facilitation skills, ability to define service blueprints and patient journeys, with preferred pharma patient experience and Salesforce familiarity. | Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Service Designer and Researcher for a large client in the healthcare / pharma industry. • Rate: $65-75/hr • Location: Remote EST hours • Duration: ASAP until EOY - could extend Responsibilities: • Define and maintain end-to-end service blueprints, journey maps, and personas for patient support programs. • Conduct ongoing discovery research to identify problem areas, opportunities, and patient needs. • Facilitate workshops with stakeholders to capture insights, co-create solutions, and prioritize improvements. • Evolve and iterate patient support experiences based on feedback and research findings. • Partner with developers, product owners, and Salesforce designers to ensure seamless integration into platforms. • Create clear, compelling service design deliverables including wireframes, prototypes, and experience flows. • Leverage Figma to design, communicate, and refine solutions collaboratively with stakeholders. Requirements: • Strong experience in service design, user research, or patient support program design. • Proficiency in Figma for prototyping and collaboration. • Experience facilitating workshops, stakeholder interviews, and discovery sessions. • Ability to define and evolve service blueprints, personas, and patient journeys. Preferred • Background in pharmaceutical patient experience or support programs. • Familiarity with Salesforce platform design and workflows. • Strong communication, facilitation, and stakeholder management skills. Perks & Benefits: • Medical, Dental, and Vision Insurance • Life Insurance • 401k Program • Commuter Benefit • eLearning • Education Reimbursement • Ongoing Training & Development To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks. To learn more about this opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.

Build scalable APIs and contribute to architecture decisions for a greenfield customer experience product using cloud technologies. | 5+ years of Node.js and TypeScript experience, AWS cloud expertise including Lambda and DynamoDB, and automated UI testing with Playwright. | Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We are looking to hire a Senior Software Engineer (NodeJS) for a major healthcare organization. This is a long-term (6+ months) contract opportunity, and the role is fully remote. In this role, you’ll join the engineering team to build the back end of a greenfield customer experience product. You’ll work with the latest cloud technologies, contribute to high-level architecture decisions, and help deliver scalable, efficient, and innovative solutions. There is no application deadline for this role. Senior Software Engineer (NodeJS) Responsibilities: • Build scalable APIs using the latest cloud and development technologies. • Collaborate cross-functionally to make high-level architecture decisions, propose design patterns, and ensure performance and maintenance of digital solutions. • Leverage advanced programming skills to design and implement complex features and ensure code efficiency. Senior Software Engineer (NodeJS) Qualifications: • 5+ years of software development experience, specifically with NodeJS and Typescript. • Experience in automated UI testing using Playwright. • Cloud experience (AWS), with expertise in API gateways, lambda functions, and DynamoDB. Perks & Benefits: • Medical, Dental, and Vision Insurance. • Life Insurance. • 401(k) Program. • Commuter Benefit. • eLearning & Ongoing Training. • Education Reimbursement. • Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks. If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.