Nordstrom

Drive strategy and execution of customer experience and credit & payments support programs across teams. | 3-5+ years program management and customer experience roles with strong communication and adaptability. | Job Description Role Summary This role is Hybrid in Seattle, WA We are looking for a versatile, customer obsessed Program Manager to help drive the long-term strategy and operational foundation behind Nordstrom’s Top Customer experience and Credit & Payments support model. You’ll be a true utility player—bringing structure to complex ideas, driving execution across teams, and helping improve the processes and experiences that matter most to customers. What You’ll Do: Program Execution & Enablement Influence strategy and turn into clear plans, milestones, and deliverables; organize and track work across multiple teams. Customer Experience Advocacy Use feedback, complaints, and experience data to surface pain points and opportunities; advocate for solutions that reflect a premium service standard. Process & Operational Improvement Map and refine workflows that support escalations, handoffs, and high‑touch service; recommend changes that increase clarity, efficiency, and outcomes. Lead Cross‑Functional Collaboration Align partners across product, operations, stores, loyalty, and customer care; communicate progress, risks, and dependencies with clarity. Required 3-5+ years in program management and/or project management. 3-5+ years in customer experience/operations roles with cross‑functional scope. Previous exposure to project management practices, including managing multiple workstreams, coordinating across teams, & leading change-focused initiatives. Strong communication skills – able to translate operational details into clear, audience‑appropriate updates and narratives. Comfort with ambiguity and change; willingness to try new approaches and pivot when needed. Passion for delivering exceptional customer experiences; bias for removing friction and elevating service. Passion for customer experience, service design, and efforts that elevate high-touch customer support. Preferred Experience with service escalations, loyalty or credit products, or high‑touch retail/hospitality environments. Background in process improvement, workflow documentation, and project management practices. What Success Looks Like Increase revenue via high ticket sales + stylist support enablement. Drive cost savings through efficiency and automation. Reduced friction in customer/seller journeys and internal workflows. Measurable improvements in service outcomes and partner alignment. Identify and mitigate high-impact risks before they materialize. Design & execute operational optimization & efficiency. Ensure clear alignment on scope, timelines, and success criteria across teams. Identify new opportunities or levers that drive meaningful business value. We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $81,500.00 - $132,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

Provide senior-level administrative and organizational leadership supporting executive office and board liaison functions. | Requires 5+ years of technical program management experience with cloud platforms, software development lifecycle, and strong technical communication skills. | Nordstrom is looking for a Senior Technical Program Manager to join the MLOps Enablement team. You will be the connective tissue between our engineering team, data science users, Product Managers, Google Cloud, and senior leadership — driving clarity, accountability, and momentum across a complex, multi-team landscape. This is a hands-on program management role: you will run sprints, own the roadmap, track production incidents with Google, coordinate training events, and make sure the right information reaches the right people at the right time. You thrive on structure, love translating ambiguity into action, and bring energy to both technical teams and executive stakeholders. This role operates as a shared TPM resource across Developer Platform teams. In addition to supporting MLOps Enablement, you will be expected to lead and drive common programs that span multiple teams at initiative level. You are comfortable context-switching between workstreams, bringing the same rigor and structure to each team you support, and ensuring no program falls through the cracks when ownership is distributed. A day in the life... • Run agile sprints for the team; own roadmap phasing and sequencing for platform advancements including feature store and AutoML • Manage the intake backlog for ad hoc user requests not yet on the roadmap; set and actively manage stakeholder expectations • Identify, track, and escalate blockers and risks — including Google product bugs — with clear articulation of user impact; synthesize into leadership updates and storytelling • Own KPI dashboards tracking platform health and delivery progress; support tooling transitions • Keep Confluence documentation current: team pages, runbooks, platform status, and milestone summaries • Lead roadshows and demos of new platform capabilities to internal users and stakeholders across Nordstrom • Coordinate Google-led training events end-to-end: attendee management, logistics, expectations-setting, and capturing post-event insights and next steps • Own the weekly Google incident review cadence: track production issues, drive Google to timeline commitments, and distinguish short-term bandage fixes from long-term resolutions • Facilitate ongoing stakeholder syncs; serve as a key communication partner for cross-functional teams and leadership • Partner closely with the Product Manager to align platform roadmap priorities, translate engineering capabilities into product narratives, and ensure cohesive delivery across technical and product workstreams • Share program management responsibility across Standard Pipeline and Cloud Engineering teams — providing consistent sprint cadence, cross-team dependency tracking, and unified status reporting as a shared service across Developer Platform You own this if you have... • 5+ years of Technical Program Management or related experience supporting platform, infrastructure, or ML/AI engineering teams • Proven track record driving complex, multi-stakeholder programs end-to-end with measurable outcomes • Experience managing software development lifecycles (SDLC) and DevOps workflows across cross-functional engineering organizations • Hands-on familiarity with cloud platforms — GCP preferred; AWS or Azure also valued — and comfort navigating cloud-native tooling and architecture concepts • Exposure to CI/CD pipelines and developer tooling such as GitHub or GitLab • Strong written and verbal communication skills; able to distill complex technical topics for both engineering and executive audiences • Demonstrated ability to build partnerships, influence without authority, and drive alignment across organizational levels • Experience managing vendor relationships (e.g., Google Cloud) including escalation, SLA accountability, and incident follow-through • Comfortable in fast-paced, ambiguous environments; naturally curious and oriented toward bringing order and forward momentum We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $142,000.00 - $220,500.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

Manage program execution linking buying offices and stores to deliver seasonal product strategies. | Requires merchandising expertise, store operations experience, and program management skills with strong communication and collaboration abilities. | The Program Manager 2 – Merchandise Strategy Activations role serves as the conduit between the Buying Offices and our stores, ensuring that seasonal product strategies are brought to life in compelling, customer-ready experiences. This role translates assortment intent into clear, actionable in-store playbooks, partners across functions to execute with excellence, and creates feedback loops to continually improve presentation, storytelling, inventory health, and event activation. This individual has a unique blend of merchandising expertise, store operations experience, and program management skills. They are a strong collaborator and communicator (written and verbal), a self-starter who thrives in ambiguity, and an owner at heart who moves work forward with minimal direction and excellent decision quality. A Day in the Life… • Walk the sales floor with store leadership and visual partners to ensure product strategies are translated into compelling, shoppable stories. • Collaborate with store and visual leads to ensure product is merchandised into key stories, validate signage, and confirm storytelling aligns with seasonal priorities. • Ensure floors and stockroom product is full and filled in, and partner with Allocation/Planning to raise opportunities. • Host huddles with store teams to share the “why” behind the story, key talking points, and service moments to drive sales. • Partner with Department / Store Managers to coordinate event readiness: confirm staffing, vendor deliverables, fixtures, and signage are on point for activation. • Capture feedback and insights from store teams and customers; share photo-rich recaps and recommendations with Buying, Planning, and Visual partners. • Collaborate with store leadership to balance competing constraints (space, labor, inventory variability) to deliver simple, scalable solutions across locations • Partner with store operations, Department Managers and the SSA (stock staging area) to assist in product flow (new deliveries in and potential RTVs out) as well as processes • Act as Liaison for FAO & Corner Brands to help ensure proper processes are followed in terms of product deliveries and product knowledge meetings. Need to adhere to Nordstrom store standards • Partner with Buying Office and act as the liaison between Brands & Store Activations, pulling in key partners across the organization as needed to ensure execution You own this if you have… • Prior experience as an Assistant Buyer or Planner and in-store leadership experience as a Department Manager (or equivalent). • Strong program/project management skills with proven ability to drive cross-functional initiatives from brief to execution. • Excellent written and verbal communication skills—able to simplify complexity and influence without authority. • Demonstrated decision quality grounded in data and store/customer insights. • Self-starter mindset: curious, proactive, and comfortable moving work forward with minimal direction. • Proficiency with merchandising tools and productivity platforms (Excel, PowerPoint, SharePoint, Smartsheet). • Ability to travel to stores as business needs require. • Preferred experience partnering with Visual Merchandising, Allocation/Planning, Supply Chain, and Marketing/Events teams. • Preferred comfort with dashboards (Tableau/Power BI) for performance monitoring and storytelling. • Preferred vendor management and event activation experience. • Preferred Bachelor’s degree in Business, Merchandising, or related field—or equivalent practical experience. We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $93,500.00 - $155,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

Provide senior-level executive and organizational support to leadership and board members in complex environments. | Requires 8+ years technical program management experience with strong analytical and communication skills in technology measurement and performance. | We’re building the measurement and accountability foundation for Nordstrom’s Platform and Data organization. As we transform from annual to quarterly planning cycles and leverage AI to reimagine how we work, we need someone who can assess what we measure, trust what the data says, and use it to drive accountability for outcomes across the portfolio. This role owns the full measurement lifecycle — from defining what we measure and why, to operating the dashboards and reporting systems that make portfolio health visible to leadership. But ownership here means more than maintenance. You’re expected to drive: to surface what’s off-track, push for resolution, and ensure that data translates into action — not just awareness. That means working directly with Senior Directors, Directors, and Principal TPMs — not only to gather inputs, but to pressure-test whether the data is hitting the mark and telling the right story. Over time, you’re also expected to automate and elevate — progressively reducing manual effort so your capacity shifts toward higher-order framework work and accountability outcomes. We already have a metrics foundation — existing KPIs, dashboards, and reporting cadences are in place. What we need is someone who can assess that system critically, evolve it strategically, and use it as a lever to drive performance accountability across PND and Tech Domain. Powerful AI tools are available to accelerate the work. A day in the life… Measurement Framework Ownership & Evolution • Own the end-to-end measurement framework for PND, Tech Domain, and Tech All portfolio health — and drive its continuous evolution as organizational strategy shifts • Define and refine KPIs, scorecards, and success metrics that reflect strategic priorities, not just operational activity — incorporating both quantitative performance data and qualitative signals from across the organization • Assess maturity across the portfolio and prioritize accordingly — not every area needs the same level of focus, and part of the job is knowing where to invest effort and where the current state is sufficient • Identify what’s working, what’s creating noise, and where gaps are allowing performance issues to go undetected • Engage directly with Senior Directors, Directors, and Principal TPMs to gather data inputs, validate that the right things are being measured, and ensure the framework reflects both the numbers and the narrative Operational Reporting & Dashboard Ownership • Own the dashboards and reporting outputs that surface portfolio health, delivery performance, and AI metrics to leadership — with a relentless focus on data accuracy and reliability • Establish and enforce data quality standards across reporting sources; proactively identify and resolve discrepancies before they undermine trust in the data • Navigate a multi-tool reporting environment — data currently lives across several systems, which limits full automation of updates. A significant part of this role involves managing that reality intelligently: reducing manual effort where possible, identifying consolidation opportunities, and ensuring consistency across sources even when the tooling doesn’t make it easy • Drive toward greater automation over time, with the recognition that tooling constraints are real and progress will be incremental Accountability Driving • This is core to the role: use data to drive accountability for outcomes, not just surface them. When performance is off-track, you’re the one pushing for resolution • Run rigorous variance analysis — identify what’s behind the numbers, form a clear point of view, and drive accountability conversations directly with Senior Directors, Directors, and Principal TPMs • Prepare and deliver decision-ready insights for the CTIO & Technology Leadership — synthesizing quantitative performance data and qualitative context into a clear, confident point of view that tells leadership what’s working, what isn’t, and what needs to happen next. These are audiences who don’t have time to interrogate the data themselves; your job is to make the answer obvious. • Track follow-through: accountability work doesn’t end when the conversation does Extended Scope • Provide analytical support for business cases in partnership with Finance • Support capacity planning data analysis in collaboration with Portfolio Strategy • Contribute to strategic projects as assigned (e.g., ROI analysis, benchmarking, portfolio rationalization analytics) You own this if you have... • 8+ years in technical program management, portfolio management, or a related discipline within a technology organization • Demonstrated experience measuring technology delivery — engineering performance, platform health, tech portfolio outcomes, or similar • Demonstrated experience improving measurement frameworks, scorecards, or KPI systems — not building from scratch, but inheriting and elevating • Hands-on experience owning operational dashboards, including data validation and quality management • Strong analytical skills; able to identify patterns, surface root causes, and translate data into actionable insights • Excellent communication skills; able to engage credibly with and present to VP, SVP, Senior Director, Director, and C-suite level stakeholders • Ability to work with both quantitative performance data and qualitative inputs — and synthesize them into a coherent, trustworthy picture • Comfortable using AI tools to accelerate work — analysis, synthesis, reporting automation, and more Preferred • Experience in a large-scale technology organization with complex portfolio or program structures • Familiarity with portfolio rationalization, capacity planning, or investment governance concepts • Experience operating in environments undergoing planning transformation (e.g., annual-to-quarterly transitions) We’ve got you covered… Benefits Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $166,000.00 - $258,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

Provide senior-level strategic and operational support to digital leadership to drive execution and alignment of key initiatives. | Requires 8+ years in strategic planning or business operations with experience supporting C-suite in digital or technology environments. | Nordstrom is seeking a Sr. Manager, Digital Strategy & Business Operations to serve as a strategic business partner and force multiplier to the President of Digital. This role acts as a trusted thought-partner to leadership, ensuring the President's priorities translate into clear direction and the most critical initiatives maintain momentum. This senior leadership position will contribute to Nordstrom's digital vision and strategy and enable the Digital and Customer Experience organizations to achieve their strategic objectives by driving operational excellence, facilitating cross-functional alignment, and ensuring flawless execution of enterprise-wide initiatives. Reporting directly to the President of Digital this role will serve as a reliable advisor and organizational catalyst - translating vision into action, removing barriers, and ensuring the digital and CX teams operate with clarity, efficiency, and impact. A day in the life… • Strategic Planning & Execution Support: Partner with the President of Digital to refine and maintain strategic roadmaps that align with business rhythms and organizational priorities. Translate high-level vision into actionable plans with clear milestones, owners, and success metrics. Proactively monitor progress across initiatives, identify roadblocks early, and facilitate solutions that keep teams on track. • Organizational Effectiveness & Operations: Drive operational excellence by establishing planning disciplines, governance frameworks, and meeting effectiveness standards across digital and CX functions. Own the cadence and structure of leadership meetings, business reviews, and cross-functional forums. Assess current decision-making processes and recommend improvements that increase speed and clarity. • Cross-Functional Coordination & Alignment: Serve as the central coordination point for complex, cross-functional initiatives spanning digital, customer experience, merchandising, marketing, store operations, and technology. Facilitate alignment across diverse stakeholders, ensuring clear communication, accountability, and follow-through. Break down organizational silos and drive collaboration that accelerates execution and maximizes impact. • Change Leadership & Transformation Enablement: Help prepare the organization for ongoing transformation in how digital and customer experience teams operate. Identify opportunities to drive effective change management and build organizational capabilities. Navigate ambiguity with professionalism and discretion, proposing workable solutions to challenging problems. • Business Performance Management & Analytics: Partner with Finance and Analytics teams to establish KPIs, tracking mechanisms, and reporting frameworks for digital and customer experience performance. Support the preparation and execution of business reviews including monthly performance reviews, quarterly business updates, and board presentations. Provide data-driven insights that inform decision-making and drive continuous improvement. • Executive Communications & Stakeholder Management: Lead the preparation of executive communications, board presentations, and leadership updates on behalf of the President of Digital. Synthesize complex information into clear, compelling narratives. Manage stakeholder engagement and ensure consistent messaging across the organization. Represent digital and CX leadership in cross-functional executive forums as needed. • Project & Initiative Management: Support and manage key strategic initiatives, providing thought leadership and ensuring successful delivery. Drive complex projects that require coordination across multiple functions and stakeholders. Establish project governance, track progress, manage dependencies, and escalate issues appropriately. Ensure projects deliver on time, on budget, and with expected impact. You own this if you have… • Bachelor's degree in Business Administration, or related field required; MBA strongly preferred • 8+ years of progressive experience in chief of staff, business operations, management consulting, or strategic planning roles • Background in management consulting (e.g., McKinsey, Bain, BCG) or corporate strategy a plus • 5+ years of experience working directly with C-suite executives and senior leadership teams in technology or digital • Proven track record managing complex, cross-functional initiatives in large organizations • Strong business acumen with ability to understand digital, customer experience, and retail operations • Exceptional organizational skills with ability to manage multiple priorities simultaneously • Experience building and implementing operational frameworks, processes, and governance structures • Familiarity with digital product development, customer experience, and omnichannel retail #LI-Hybrid We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $131,500.00 - $210,500.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

Provide comprehensive administrative support to senior supply chain executive including scheduling, travel, meeting coordination, and initiative tracking. | Over five years supporting senior executives with strong organizational skills, Microsoft Office proficiency, and discretion. | Job Description We are looking for an experienced, tenacious, and proactive Executive Assistant 2 to support our EVP, Chief Supply Chain Officer. This position interacts with areas across Nordstrom and leadership within Operations to provide comprehensive administrative support. You will manage complex scheduling and travel, coordinate cross-functional team meetings, prepare presentations and documentation for team events, support in-office needs, track key initiatives, and ensure seamless execution of all other administrative needs in the Supply Chain Organization. The ideal Executive Assistant 2 is highly organized, proactive, motivated, results-oriented, and committed to delivering outstanding customer service every day. A day in the life… Responsible for supporting calendar management; proactively prioritize, prepare for, coordinate and communicate meetings and events. Take clear, concise notes in key meetings as needed and ensure timely documentation, distribution, and follow-up. Schedule and plan dynamic activities (meetings, presentations, events, etc.) across multiple teams using creative formats (including virtual events); coordinate with other Executive Assistants across Nordstrom and external vendors (e.g., catering/food services) as needed. Partner with Chief of Staff and to ensure consistency across decks, and executive communications Coordinate and schedule complex travel plans including itinerary creation and adjustments as needed. Assist in managing the Supply Chain budget, ensuring timely and accurate expense reconciliation and invoice processing. Set up and regularly review operating practices and procedures; determine whether improvements can be made and work with management to implement changes as appropriate. Partner with Facilities and other teams to support office needs and maintain an efficient, well-functioning work environment. Actively lead and support special projects that are assigned. Interact effectively with a diverse set of leaders and teams in a fast-paced environment sometimes under pressure, remaining flexible, proactive, resourceful, and efficient with a high level of professionalism. You own this if you have… 5+ years of administrative experience supporting senior level executives. Proven ability to anticipate and proactively address the needs of executive leaders. Ability to effectively build relationships with partners, peers and leaders and easily work across a wide variety of work styles. Strong organizational skills, follow-through, and problem-solving abilities. Exceptional attention to detail and commitment to high-quality execution. Demonstrated flexibility, ability to multi-task, delegate, and manage shifting priorities. Intermediate to advanced proficiency in the Microsoft Office Suite (Outlook, Excel, PowerPoint, Teams, Word). Clear and effective written and verbal communication skills paired with strong interpersonal skills. Ability to operate with discretion, confidentiality, and professionalism at all times. Experience in retail, supply chain, or operations environments is a plus. We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $31.75 - $50.50 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf Youtube Link: https://www.youtube.com/embed/Ik2td-Ucc5k?si=f7t2QCRBpqPRsr7g About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

Manage complex programs and lead teams through change management and execution excellence for transformational initiatives. | Over 5 years of program management experience, success in program delivery, stakeholder management, and a bachelor's degree or equivalent. | Job Description NOTE: This position is located at Nordstrom's downtown Seattle headquarters and follows a hybrid work model, with four days in the office and one remote workday each week. We don’t just sell cutting‑edge fashion and accessories — we create them. Our talented fashion design team, the Nordstrom Product Group (NPG), develops, designs, produces, and sources all Nordstrom‑brand products. From traditional to trendy, this team shapes the styles and looks our customers love. And now, we have an exciting opportunity for a Program Manager 2 to join this team. This position will support the transformational evolution for the Nordstrom Product Group. This person will be responsible for managing complex programs and capabilities, leading the Nordstrom Product Group teams through change management and execution excellence. This individual is creative, collaborative, and a problem solver focused on continuously improving the status quo to bring beautiful product to our customers. A day in the life… Prioritize, manage, and execute large scale, high impact, and high complexity initiatives and deliverables with minimal oversight, drive collaboration and engagement across cross functional leaders and stakeholders. Support, manage and provide insights to help inform ongoing program portfolio and support program and strategy leadership decision making, and problem solve and take initiative in emerging or ambiguous project situations, engaging with cross-functional partners and business team members as needed to continue progress. Support day to day project management and change management for transformational workstreams while driving alignment with overall program portfolio and ensure project execution supports NPGs long-term strategic vision. Proactively build, manage, and maintain strong relationships with key stakeholders to drive project decision making and alignment. Document, organize and communicate complex information to cross-functional audiences, both technical and business, to drive actions including updated project status and changes in strategy, initiatives, standards, processes, priorities, and resource allocation. Create, evolve & communicate capability requirements that form cohesive, iterative plans aligning to a multi-year strategic program. Manage prioritization of business needs, define the technical components of capability roadmap and project scope, and owns process definition and maintenance. Act as a mentor to others on the team, and influence stakeholder expectations through direct relationship building. Deliver program updates, demonstrations, and risk/mitigation strategies to audiences ranging from working teams to Steering Committee level. Assess the impact of process and technology changes on the business, and proactively drive readiness through communication strategies, training approaches, and sustainable documentation that equips end users for success. You own this if you have… 5+ years of program management experience 5+ years of demonstrated successful program delivery Bachelor's degree in related field preferred or equivalent experience Experience managing stakeholder relationships We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $93,500.00 - $155,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

Lead and coordinate complex initiatives involving multiple stakeholders to drive organizational goals and change management. | Over 5 years of leadership experience with demonstrated ability to manage projects, stakeholders, and change initiatives, supported by a relevant bachelor's degree. | Job Description The NPG Enablement team drives business impact through intuitive technology, optimized workflows, and reliable systems that align with evolving needs. Our work spans three pillars: Transform — prioritizing and delivering cross-functional tech initiatives that unlock value and improve how NPG teams work together; Standardize — improving how NPG teams work by documenting processes, establishing best practices, and developing SOPs and training materials; and Sustain — ensuring NPG’s tools and platforms are reliable, scalable, and continually optimized to power daily work. We’re looking for a collaborative, results-oriented individual who is passionate about driving adoption, leading change, and delivering measurable impact through technology-enabled transformation. This position will support the transformational evolution for the Nordstrom Product Group, with a primary focus on transforming end-to-end production tracking. This person will be responsible for managing complex programs across change management, business deployment, and vendor partner engagement—driving adoption of new ways of working across internal NPG teams and external partners including manufacturers, agents, and factories. This individual is creative, collaborative, and a problem solver who thrives at the intersection of technology, process improvement, and cross-functional partnership. Experience with PLM or supply chain technology platforms is a strong plus. A day in the life... Prioritize, scope, and drive execution of complex technology initiatives end-to-end — managing timelines, dependencies, and risks across multiple workstreams with minimal oversight. Partner directly with Product Management to define business requirements, drive program vision, and align on delivery priorities. Serve as a key NPG representative in vendor interactions and cross-functional forums with Engineering, Operations, and Enablement teams. Support day to day project management and change management for transformational workstreams while driving alignment with overall program portfolio and ensure project execution supports NPGs long-term strategic vision. Lead discovery sessions with business teams, deliver steering committee and stakeholder updates through both written communications and in-person presentations, and proactively manage escalations to keep initiatives on track. Document, organize, and communicate complex information to cross-functional audiences — both technical and business — including project status, process changes, and strategic recommendations. You own this if... 5+ years of program management experience 5+ years of demonstrated successful program delivery 4-year degree in related field preferred or equivalent experience Experience managing stakeholder relationships Experience with change management and business deployment for technology-driven programs, including training and rollout to external partners Experience working with external vendor partners such as manufacturers, agents, and/or factories preferred Knowledge of PLM or supply chain technology platforms (e.g., CBX Tradebeyond, FlexPLM) is a strong plus We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $93,500.00 - $155,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

Lead product strategy and delivery for digital software solutions focusing on customer experience and technical innovation. | Over 10 years of product management experience with strong technical and strategic skills but limited direct inventory and supply chain management experience. | Nordstrom’s Inventory and Supply Chain (SC) team is seeking a dynamic leader to fill the Principal, Inventory, and SC Product Manager role. This position offers a unique opportunity to conceptualize, develop, and implement avant-garde solutions to manage Nordstrom’s largest asset. The successful candidate will be crucial in making efficient decisions and executing inventory actions as it moves throughout Nordstrom's Supply Chain network. More importantly, this role offers a significant opportunity to impact one of Nordstrom’s key priorities: offering our customers a broad selection of products closer to them to help them feel good!    As the Principal Inventory and SC Product Manager, the successful candidate will lead the identification and oversight of innovative solutions and products for inventory management and supply chain operations capabilities. This individual will drive impactful and visible projects by collaborating with various internal stakeholders to define the vision and roadmap for how the enterprise-level inventory management capability will coordinate and influence how domain-level capabilities are built. The objective is to augment the efficiency and effectiveness of managing our inventory as it moves from our vendor’s facilities through our network to reach our customers’ hands.     This role is tailored for a visionary leader who fosters innovation within Nordstrom's Inventory and Supply Chain, driving initiatives that significantly improve customer satisfaction and enhance operational efficiency.    A day in the life…  • Champion the development and execution of customer-centric strategies, establishing long-term objectives and operational plans that directly influence customer satisfaction.  • Serve as a customer advocate, evaluating projects against success criteria to ensure alignment with customer expectations.  • Innovate and implement new mechanisms to facilitate coordination and scalability for projects within the Inventory and Supply Chain Organization.  • Collaborate with cross-functional teams, including Merchandising, Inventory, Building Tech, and Transportation and Fulfillment Optimization, to establish and achieve ambitious organizational goals, fostering a sense of camaraderie and teamwork.  • Drive multiple high-impact and complex products by building roadmaps, defining and analyzing requirements, and executing integrated plans across various teams  • Ensure project implementations are congruent with program objectives and adapt to meet evolving requirements.  • Define and monitor key performance metrics, conducting regular audits to assess program efficacy.  • Partner with UX, Research, and Engineering on feature design.  • Work with engineering during feature development to ensure feature objectives are maintained.   • Identify and address process inefficiencies through a comprehensive analysis of metrics, proposing operational enhancements such as automation and self-service solutions.  •  Document and disseminate Standard Operating Procedures (SOPs) to articulate functional requirements and guide implementation efforts.    You own this if you have…  • A minimum of 10 years of experience in product management with a proven track record of leading large-scale projects and initiatives.  •  At least 10 years of experience combining inventory and/or supply chain, product, and program management skills to drive strategic initiatives focused on process creation, standardization, and improvement, demonstrating a strong ability to enhance operational efficiency and effectiveness.  •  Bachelors Degree in Information Technology, Computer Science, Data Science or related experience required.  •  Demonstrated experience in owning and driving the strategy and definition of product roadmaps, with the ability to articulate and execute a clear vision for future product developments.  •  Proven track record of end-to-end product delivery, demonstrating the ability to manage the entire product lifecycle from concept through launch and beyond.  •  Experience with feature delivery and making tradeoffs of a product, demonstrating an adeptness at balancing product requirements, user needs, and technical constraints.  •  Strong analytical and quantitative skills, with the ability to use data and metrics to back up assumptions and recommendations and drive actions.  •  Excellent communication and leadership skills, effectively articulating ideas to technical and non-technical stakeholders and leading cross-functional teams towards common goals.  •  Experience in leading and mentoring a team of product, inventory, supply chain managers, or related roles, fostering a culture of innovation and accountability.  •  Familiarity with the latest trends and technologies in inventory, supply chain management, and logistics, with the ability to leverage technology to solve complex problems and improve customer experience.  We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $191,000.00 - $297,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

Manage end-to-end program execution including technical roadmaps, risk management, compliance, and change management aligned with company objectives. | Bachelor's degree plus 5+ years in project/program management with strong SDLC knowledge and ability to translate technical and business requirements. | Job Description A Technical Program Manager Senior is part of a key team of Technology professionals managing technical programs that deliver significant business value to Nordstrom and its customers. The Technical Program Manager Senior partners with internal stakeholders and external vendors to develop, design, build, and launch technology solutions. This position interacts with people in both business and technical roles to create specifications and resolve issues with an eye toward continuous improvement. This position works across departments and functional lines on a variety of programs that range in scope, risk, and complexity. As part of the Employee Experience Technology organization, this Senior Technical Program Manager will support our Endpoint Platform Services team. This team builds, configures, and secures Windows, Mac, and Mobile endpoints across Nordstrom, enabling scalable, secure, and productive technology experiences for employees through platform modernization, automation, and strategic lifecycle management. A day in the life… Combines understanding of the standards, concepts and principles of program management to solve practical needs of the business, while independently managing small to moderate programs Proactively manages work execution through program dependencies, risks, schedules, budgets and understands the importance of requirements gathering, prioritization, and clear stakeholder communication Utilizes Agile and Waterfall development concepts, planning and ceremonies Uses data to report status, performance and communicates using fact-based and relevant data Possesses awareness and practical experience with technology (e.g. Cloud, APIs, services, Windows stack, open source, database technologies, etc.) Applies engineering lifecycle knowledge to feature design, task estimation, design review, story creation, triage, schedule and performance standards Key Responsibilities: Program Leadership: Own end-to-end program execution for the full backlog of initiatives, ensuring alignment with company objectives and endpoint modernization strategies. Program Planning: Partner with business, product, and technology leaders to document the technical delivery of roadmap, defining deliverables, milestones, and dependencies. Stakeholder Management: Collaborate with senior executives, business units, product managers, and technical teams to understand the needs, drive delivery, and communicate effectively. Risk Management: Identify risks, develop mitigation strategies, and proactively address challenges to ensure program continuity and success. Technical Integration: Partner with engineering teams to manage system data migrations, and overall technical design, ensuring compliance with architecture standards and security protocols. Change Management: Ensure Change Management plans have been developed and aligned in the overall timeline to tech milestones. Supports development and facilitation of any technical change management needs. You own this if you have… Bachelor's Degree in Information Technology, Computer Science, Data Science or related experience required 5+ years of Project or Program Management experience 5+ years of demonstrated successful program delivery Management of programs with cross-functional stakeholders An understanding of SDLC methodologies Experience translating technical requirements into plans Experience translating business requirements into executable technical tasks #LI-Hybrid We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $142,000.00 - $220,500.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

Manage purchase order data, track work in progress, resolve delivery exceptions, and handle related supply chain and vendor coordination tasks. | Bachelor's degree with 3+ years in retail purchase order management, team leadership, vendor management, Excel proficiency, and Oracle/SAP familiarity. | Job Description We are a specialty retailer offering the very best of what’s next in fashion for men, women and children since 1901. WHAT’S IN A NAME? EVERYTHING. We don't just sell cutting-edge fashion and accessories, we create it. Our talented fashion design team — the Nordstrom Product Group — develops, designs, produces and sources 50-plus private Nordstrom labels. From traditional to trendy, this team is shaping the styles and looks our customer love. The ideal senior production planner is experienced, results oriented and committed to producing quality deliverables every day. Role Responsibilities Manage issuing and maintaining purchase order data from commitment to shipment, ensuring PO accurately reflects multiple business channel requirements Monitor all Work in Progress (WIP) activities from order placement to shipment Track final garments for on-time delivery, manage exceptions and issue resolution Manage calendar milestones for the category supported Coordinate the management of the RTV, claims and disposition process Partner with NPG Compliance and/or logistics to ensure manufacturer adheres to corporate compliance policy Report and maintain raw material liabilities and utilization Research and adjust purchase orders to meet business needs Partner with accounts payable to research and reconcile purchase order and invoice cost discrepancies Initiate and maintain supplier system setup Support new supplier onboarding Lead, manage and support production planners within area of responsibility Manage and develop an efficient and effective design team through performance feedback, goal-setting and development plans You own this if you have… BS or BA degree or equivalent work experience in related field Minimum of 3 years’ experience high-volume retail purchase order management 1+ year experience managing and leading a team preferred Experience with complex vendor management preferred Proficient in Excel Knowledge of an Oracle or SAP system preferred Demonstrated strong problem solving and negotiating skills Clear and effective written and verbal communication and strong interpersonal skills Strong organization and time management skills Strong multi-task and prioritization skills We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $80,000.00 - $132,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

Lead prioritization and delivery of digital product backlogs and collaborate across teams to deliver customer-focused software solutions. | Over 10 years of product management experience with expertise in Agile methodologies, cross-functional collaboration, and delivering complex technology solutions. | NOTE: This position is located at Nordstrom's downtown Seattle headquarters and follows a hybrid work model, with four days in the office and one remote workday each week. We don’t just sell cutting‑edge fashion and accessories — we create them. Our talented fashion design team, the Nordstrom Product Group (NPG), develops, designs, produces, and sources all Nordstrom‑brand products. From traditional to trendy, this team shapes the styles and looks our customers love. And now, we have an exciting opportunity for a Program Manager 2 to join this team. This position will support the transformational evolution for the Nordstrom Product Group. This person will be responsible for managing complex programs and capabilities, leading the Nordstrom Product Group teams through change management and execution excellence. This individual is creative, collaborative, and a problem solver focused on continuously improving the status quo to bring beautiful product to our customers. A day in the life… • Prioritize, manage, and execute large scale, high impact, and high complexity initiatives and deliverables with minimal oversight, drive collaboration and engagement across cross functional leaders and stakeholders. • Support, manage and provide insights to help inform ongoing program portfolio and support program and strategy leadership decision making, and problem solve and take initiative in emerging or ambiguous project situations, engaging with cross-functional partners and business team members as needed to continue progress. • Support day to day project management and change management for transformational workstreams while driving alignment with overall program portfolio and ensure project execution supports NPGs long-term strategic vision.    • Proactively build, manage, and maintain strong relationships with key stakeholders to drive project decision making and alignment. • Document, organize and communicate complex information to cross-functional audiences, both technical and business, to drive actions including updated project status and changes in strategy, initiatives, standards, processes, priorities, and resource allocation. • Create, evolve & communicate capability requirements that form cohesive, iterative plans aligning to a multi-year strategic program. • Manage prioritization of business needs, define the technical components of capability roadmap and project scope, and owns process definition and maintenance. • Act as a mentor to others on the team, and influence stakeholder expectations through direct relationship building. • Deliver program updates, demonstrations, and risk/mitigation strategies to audiences ranging from working teams to Steering Committee level. • Assess the impact of process and technology changes on the business, and proactively drive readiness through communication strategies, training approaches, and sustainable documentation that equips end users for success. You own this if you have… • 5+ years of program management experience • 5+ years of demonstrated successful program delivery • Bachelor's degree in related field preferred or equivalent experience • Experience managing stakeholder relationships #LI-Hybrid #LI-CH1 We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $93,500.00 - $155,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

Supporting executive operations and coordinating complex administrative and operational tasks. | Over 5 years supporting C-level executives with operational and administrative expertise but lacking direct retail inventory or business process improvement experience. | Job Description The Senior Business Process Improvement Manager is an effective leader, problem solver, and committed to using business process methodologies (BPM) to improve the productivity and engagement of the organization through better processes, tools and thinking. This role sits in the Inventory Operations org and is focused on Inventory processes which can connect upstream and downstream with Merch, Store, and Supply Chain processes. The ideal candidate is self-motivated, proactive and results oriented. This individual has a unique blend of retail business knowledge, BPM skills (including notation), project or program management skills, and technical knowledge or analysis skills. A Day in the Life… Design & document processes to implement strategies/roadmaps across multiple capabilities and areas. Strategically architect Inventory processes 1-3 years into the future, with a focus on efficient automation and industry standard approaches. Lead key stakeholders through proposed strategies or roadmaps and be able to communicate impacts and risks associated with change. Work with users to understand pain points and optimization opportunities that are vital to stepping from an AS-IS state to North Star State. Be customer focused and use process to understand and illustrate the problem. Builds trust by acting as a liaison between business leadership stakeholders, product managers and technology. Lead process design to facilitate development of business solutions that combine knowledge of business processes and issues, general technological options and process improvement techniques. Manages complexity across multiple areas by breaking down the process and identifying areas for discovery efforts with cross functional partners. Demonstrates excellent decision quality when evaluating existing process to be able to effectively prioritize a path to North Star vision. You own this if you have... 5+ years of experience with demonstrated, comprehensive knowledge of retail business landscape. 3+ years of business process improvement experience within Inventory, Merchandising, or Supply Chain. Hands‑on experience leveraging AI‑enabled tools (e.g., Claude or comparable platforms) to support process design, documentation, analysis, and problem solving. Curiosity and continuous-learning mindset related to emerging AI capabilities and their application within this role and the broader Inventory and operations contexts. Demonstrated leadership skills and ability to drive change in a complex and cross functional environment. Excellent communication and interpersonal skills – Capable of adjusting communication and work style to suit diverse teams. Effective at leading and motivating others without direct authority-influence stakeholders and foster collaboration. Demonstrated organization and prioritization skills within highly complex and cross functional projects. Ability to illustrate what the long-term vision for a specific process should be, while defining prioritization standards to achieve this vision that delivers incremental value for customers. Self-motivated and capable of working autonomously. Additional Preferred Qualifications Lean Certification from an accredited organization. Have participated in/or led transformational organization change We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $110,500.00 - $183,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf Youtube Link: https://www.youtube.com/embed/Ik2td-Ucc5k?si=f7t2QCRBpqPRsr7g About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

Lead digital fulfillment strategy definition and execution across multiple methods with cross-functional partnership. | 5+ years in retail, supply chain, or consulting with strong program management and strategic execution skills. | Job Description Order fulfillment is both a critical customer touchpoint and one of the largest cost drivers in any digital commerce business. It’s an opportunity to exceed customer expectations through service and speed, while also offering significant potential for operational and cost efficiencies. At JWN, we currently support multiple digital fulfillment methods—including Fulfillment Center (FC), Drop Ship, Store Fulfill, BOPUS, and Marketplace—each delivering a unique customer experience and impacting our P&L differently. To fully leverage these capabilities, it’s essential for JWN to define a cohesive digital fulfillment strategy, identify areas for optimization, and execute against a clear roadmap. The newly created Sr. Program Manager – Fulfillment role will lead this effort across both banners (N.com and R.com). This role will work very closely with partners to develop and drive the fulfillment strategy, shape the strategic and operational roadmap, and deliver measurable P&L impact. It will require strong cross-functional partnership with Operations and other key teams to align on strategy and execute effectively. The ideal candidate is strategic, analytical, results-driven, and an excellent communicator with a strong sense of ownership. This position reports to the Director of Strategic Programs within Digital Commerce. A day in the life… Assess current fulfillment methods using data, customer feedback, and operational insights to identify pain points and opportunities for the customer and JWN Partner closely with Transportation, Supply Chain, and Operations to shape a banner-level fulfillment strategy that balances speed, reliability, package quality and quantity, and cost-efficiency, all in service of a better customer experience Translate strategy into a clear, sequenced roadmap, and drive execution by aligning cross-functional teams and managing trade-offs across cost, feasibility, and impact Partner with Transportation partners to improve last-mile delivery performance, reduce delays, and enhance tracking and delivery touchpoints for customers Monitor and analyze key performance indicators (e.g., customer satisfaction, NPS, ship speed, delivery accuracy) to assess progress and adjust plans as needed Support test-and-learn initiatives, pilots, and innovation opportunities across delivery models, service levels, and fulfillment nodes Build trusted relationships with Director, VP, and SVP-level stakeholders to align on vision, report progress, and drive cross-functional execution You own this if you have… Strong interest in retail, store operations, supply chain and understanding of industry dynamics 5+ years of relevant work experience in retail, store operations, supply chain or management consulting with experience in program management or project management Experience with store fulfillment and/or fulfillment operations at an omni-channel retailer is a plus Ability to navigate through ambiguity and think big picture to solve problems Ability to collect data, establish facts, and draw sound conclusions (SQL skills, P&L analysis, experience modeling and forecasting are a plus) Ability to a drive strategic vision and translate that into a multi-year operational roadmap Ability to drive alignment at the VP/SVP level Ability to communicate a long-term vision and value across multiple teams up- and down-pyramid, driving change Ability to develop project plans and manage project execution Ability to work across a wide breadth of topics, focusing in on the things that matter vs getting overwhelmed by less important details Proficiency in Excel and PowerPoint We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $110,500.00 - $183,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

Provide senior-level administrative and organizational leadership supporting C-suite executives and board liaison activities. | 10+ years of senior administrative support experience with strong organizational leadership and communication skills, but lacks technical program management and HRIS experience. | Nordstrom has an exciting opportunity on the HR Operations & Analytics Program Management team for a Senior Technical Program Manager (PMT Sr.) to drive initiatives that deliver significant value to Nordstrom and our employees. The role reports to the Sr Manager, Program Mgmt for Tech HR Ops & Analytics. Our team is responsible for delivering on the Nordstrom vision to be as renowned for our employee experience as we are for our customer experience.  As a PMT Sr., you will work closely with cross-functional teams to develop, design, build, and launch technology solutions in support of this vision, specifically by supporting workforce management systems and driving enablement of AI technologies across HR.  A day in the life… • Consult internal partners on effective utilization of technology to support their processes • Support Workforce Management teams by enabling and optimizing Workday Scheduling and Labor Optimization tools • Partner with non-technical and technical stakeholders to support initiatives connected to artificial intelligence, including evaluating AI-driven tools and enabling responsible adoption across HR functions • Hold HR and Technology stakeholders accountable to design principles • Collaborate with technology teams and business leaders to enable core capabilities and deliver business value • Present demos, status updates and risk/mitigation strategies and communicate down the pyramid through VP level • Support key stakeholders through combined status updates of cross-organization programs/projects to drive process improvements and decision making • Manage stakeholder expectations while supporting governance and service delivery model • Define and evaluate tool needs with HR and non-HR groups to ensure efficiency in processes and data integrity across all systems • Own project intake & prioritization and roadmap execution for HR technology and analytics related initiatives • Own process design for system-related processes and ensure actionable & clear system requirements are gathered, user acceptance testing plans are developed, and successful roll outs of initiatives occur • Prioritize feature opportunities and develop backlog, supporting the roadmap • Deliver high-impact and complex programs by driving the intake of requests, defining, and analyzing requirements, and executing integrated plans across multiple teams  • Engage with vendors to influence SaaS product roadmap • Benchmark with industry peers • Utilize research and usability sessions to validate feature design • Drive technical and non-technical root cause analysis for underperforming business KPIs • Manage special projects and perform other related duties as assigned         You own this if you have… • 5+ years of successful program, project, or product management experience with demonstrated successful delivery of SaaS solutions • 4+ years of HRIS and/or Workforce Scheduling & Labor Optimization tool experience in a large corporate environment • 3+ years of configuration-level Workday experience (HCM & Scheduling) preferred • Experience managing stakeholder relationships • Understanding of AI technologies and their application within HR, including evaluating and enabling responsible use of AI-driven tools and platforms • A proven track record of consistent and measurable delivery of large cross-functional and high-profile initiatives • Strong technical knowledge with experience managing technical initiatives that span several teams and functional areas • Familiarity with agile development frameworks and tools (e.g., Jira) • Possess a strong level of knowledge of technology (e.g., Cloud, APIs, services, Windows stack, database technologies, etc.) • Strong analytical and problem-solving skills • Strong written and verbal communication skills with the ability to communicate effectively with employees across all organizational levels, including communicating with technical & non-technical audiences • Organizational and planning skills, including being able to work reliably and efficiently under demanding deadlines with minimal supervision and to self-manage projects Location: This is a hybrid role requiring the selected candidate to working onsite four (4) days per week and live within a commutable distance of Nordstrom's corporate offices in Seattle, WA. We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $142,000.00 - $220,500.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

Lead product management efforts to deliver cloud-native software solutions and collaborate cross-functionally to enhance user experiences. | Over 10 years of product management experience with strong Agile and technical skills, but no direct experience in DAM or visual content management. | NOTE: This position is located at Nordstrom's downtown Seattle headquarters and follows a hybrid work model, with four days in the office and one remote workday each week. Nordstrom is a leading fashion retailer that has offered the very best of on-trend product for men, women, and children since 1901. Today, we're shaping the future of retail—powered by technology and designed around customer shopping preferences in a digital-first world and in our stores. We're looking for a product manager who's passionate about the lifecycle of visual content—from the moment images are captured on set or generated through AI, to how they're organized, shared, and used to bring our brand to life. You'll shape how Nordstrom manages thousands of creative assets that power our customer experience. In this role, you'll navigate the evolving landscape where content is both captured by photographers and generated through AI—ensuring both are managed effectively. You'll partner directly with photographers, stylists, and creative teams to understand how content moves from concept to camera to customer, identifying opportunities to streamline workflows and enhance our visual storytelling. As a Product Manager 2 within the Customer Experience Product Management organization, you'll lead our Digital Asset Management (DAM) strategy—that's how we organize, store, and distribute our photography, product images, videos, and creative content across the company. You'll work across industry-leading solutions such as Adobe AEM Assets and proprietary Nordstrom applications to power the content pipeline for campaigns, creative operations, and merchandising for both Nordstrom and Nordstrom Rack. Success in this role requires experience leading complex products in high-ambiguity environments, partnering across multiple stakeholder groups, and balancing strategic vision with hands-on execution from concept through ongoing evolution. A day in the life… • Define and drive the visual content strategy aligned with Nordstrom’s digital priorities, ensuring a clear product vision and roadmap. • Develop and evolve the content management capability roadmap in collaboration with Marketing, Creative, and Technology leaders. • Lead strategic alignment with Adobe through quarterly business reviews, ensuring Nordstrom’s goals are reflected in Adobe’s product roadmap. • Promote adoption and innovation in visual content management by staying ahead of industry trends, GenAI advancements, and automation opportunities. • Optimize end-to-end content workflows by partnering with photographers, stylists, and creative teams—from concept to customer delivery. • Collaborate cross-functionally with Digital Merchandising, Campaign, Product Management, and Engineering to ensure seamless asset flow and technical execution. • Oversee the full product lifecycle of digital asset tools—from discovery to sunset—while evaluating new technologies and integration opportunities. • Ensure successful product launches through coordinated planning, performance analysis, and continuous improvement based on metrics and feedback. You own this if you have… • Bachelor's degree in Business, Engineering, Computer Science, or equivalent experience • 3+ years of experience in product management, creative operations, or content production. • Background working with photographers, creative teams, or visual content workflows and understanding of how images and assets flow through an organization (retail, e-commerce, publishing, etc.). • Familiarity with Digital Asset Management (DAM), Product Information Management (PIM), Content Management Systems (CMS), or similar content management platforms in a large enterprise or retail environment, preferred. • Proven ability to inspire and lead teams, with strong cross-functional collaboration skills, and experience defining, measuring, and improving processes to drive operational excellence. • Technical fluency in software development principles, Agile methodology, and testing practices and strong analytical, critical thinking, and problem-solving skills with the ability to translate complex technical concepts for non-technical audiences. • Strong organizational and time-management capabilities and excellent written and verbal communication skills, including executive-level presentation. #LI-Hybrid #LI-CH1 We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $121,500.00 - $188,500.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf

Lead product strategy and delivery for digital customer experiences by collaborating across teams and managing roadmaps and backlogs. | Over 10 years of product management experience with proven ability to manage complex digital products, collaborate cross-functionally, and use data to drive decisions. | Senior Product Manager - Retail Media & Brand Discovery We are looking for a Senior Product Manager who will play a crucial role in enhancing customer experience through delivering exceptional brand storytelling and advertising experiences on Nordstrom owned properties. These experiences will support our Brands' success and help our customers feel good and look their best. Job Summary As a member of the Nordstrom Product Management team, you will partner closely with the Nordstrom Media Network to help drive forward our customer experience through innovative brand discovery destinations. You will operate at the intersection of product, engineering, retail media sales, merchandising, operations and user experience design. You will use data-driven insights to build and implement a roadmap that scales Brand Discovery across Nordstrom's brand portfolio while establishing the page architecture and ad server integration needed to make these brand pages a core revenue driver. You will make product decisions that align with the guiding principles: enhance the customer experience, connect customers with brands, drive partner performance, and build products that are uniquely Nordstrom. A day in the life... • Product Strategy and Vision - Define and drive the product vision for brand landing pages, ensuring alignment with Nordstrom customer experience standards and Nordstrom Media Network revenue goals. Evangelize this vision with key stakeholders across NMN, Digital Merchandising, Ad Operations, and Engineering. • Content Strategy & Governance - In conjunction with user experience design team, define brand landing page experiences. Establish methods for content prioritization, inventory expectations, and customer experience quality within. • Continuous Discovery and Insights - Monitor KPI performance for brand pages, measuring both ad-served content and organic recommendations. Keep current with competitive retail media offerings and market research to identify differentiation opportunities and feature needs • Prioritization and Planning - Prioritize the product roadmap balancing scale, richness, and operational efficiency. Drive towards quarterly revenue targets while maintaining customer experience metrics. • Definition and Decomposition - Write user stories, acceptance criteria, and measurement plans for brand page features, ad slot definitions, trafficking workflows, and reporting capabilities. • Collaboration and Influence - Collaborate with Nordstrom Media Network Sales and Ad Operations teams to translate what brands want into page design requirements. Align with NMN and Digital Merchandising teams on scalable brand onboarding processes. • Drive Impact - Work with Engineering to drive progress against deliverables through day-to-day backlog management, agile ceremonies, and launch planning. Work with Ad Ops to ensure trafficking standards and operational handoffs function smoothly. • Measurement & Reporting - Partner with Analytics teams to build reporting for brand pages showing holistic campaign performance and demonstrate incremental value and ROI for brand advertisers. What We Value • Our brand legacy of customer service • Curiosity and learning • Collaboration and diversity of thought • Evidence-based outcomes • Speed to market and progress over perfection • Accountability • Simplicity • Experimentation • Customer-centric mindset Qualifications  Required: • 3+ years of product management experience in ad tech, retail media networks, or e-commerce platforms • Bachelor's degree in computer science, engineering, math, business or related technical discipline preferred, or equivalent combination of education and experience • Strong collaboration skills with UX and engineering teams to translate customer requirements into page designs and technical integrations • Proven ability to work with ad operations teams, understanding trafficking processes, campaign setup, and operational handoffs • Proficient in data analysis and advertising performance metrics • Strong verbal and written communication skills, including presenting to various levels within a matrixed organization • Outstanding organizational and time management skills with ability to manage multiple workstreams simultaneously • Self-starter with strong drive and meticulous attention to detail—able to own initiatives end-to-end while ensuring nothing falls through the cracks Preferred: • Experience with retail media networks, sponsored content placements, or advertising-supported content platforms in marketplace environments • Experience with ad server platforms (e.g., Google Ad Manager) including implementation, integration and optimization • Background in recommendation systems and personalization, understanding how algorithmic content and ad-served content work together within products • Experience with content management systems (Sanity, AEM) and digital asset management workflows • Understanding of SEO implications related to landing experiences Why This Role Matters You'll define how Nordstrom's retail media network evolves beyond traditional search and product ads into brand destinations where ad-served and organic content work together to create premium experiences. This role sits at the nexus of innovation, monetization, and customer experience—with impact measured in both revenue growth and market-leading brand partnerships. Location: Seattle, WA (Hybrid) We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $142,000.00 - $220,500.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

Partner with stakeholders to develop workforce strategies using data extraction, visualization, and automation. | Bachelor's in STEM and 5+ years in reporting or analytics with knowledge of HR systems and data visualization tools. | Job Description At Nordstrom, we strive for excellence in workforce strategies, planning processes, and analytics that help our business and HR leaders optimize our workforce. This role will partner with diverse organizations across Nordstrom to develop strategies and workforce plans that inform business decisions by having the people needed in the right place, with the right skills, at the right time. This is accomplished through extensive knowledge of HR systems and structure, being a super-user/owner/business admin of planning, analytical and data visualization tools. This individual’s ability to collaborate within HR and across internal functional groups using data driven decision making is critical to success in the role. A day in the life… Partner with key stakeholders within the Workforce Management team and cross-functionally within HR, Finance, Store/Retail Operations and IT on KPI and data delivery/visualization needs Participate in various workstreams to provide a foundation in advanced application of data intelligence, processes and tools Extract relevant data from source databases to outline key trends around demand planning, staffing, and scheduling Utilize data visualization to bring data to life and tell a compelling story built around actionable insights and support the communication of solutions to stakeholders Evolve the data analytics and reporting function by automating many of the time intensive (but largely static) data pulls and dashboards/visualizations being performed today, while incorporating new ideas and initiatives Build and maintain self-service reporting and scenario planning tools to place the intelligence of HR workforce planning in store operations’ hands You own this if you have… Bachelor’s degree in business intelligence, statistics/data analytics, Management Information Systems, Industrial Engineering, Engineering Tech, or other “STEM” field Professional certifications in Data Analytics, SQL, BigQuery, Looker Studio, Workday Adaptive Planning, or similar 5+ years experience performing relevant work, especially in reporting, analytics, big data query, data visualization, or core workforce management principles Knowledge and/or past application of forecasting evaluation, including deviation/error analysis, statistical controls, and time-series comparisons Data mining skills, including ability to select and join disparate, complex data sets Hands-on experience with data visualization tools (ideally Looker and/or Workday), including the ability to develop dashboards from scratch General understanding of Human Resources systems and employee data architecture, with a preference to Workday HCM/Scheduling/prism/Adaptive Planning Prior systems user of MS Excel (Power Query/BI), Google Cloud Platform, and Workday Strong interpersonal, verbal and written communication skills Ability to collaborate with cross-functional partners We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. California: $76,500-$145,500 Annually, Colorado: $76,500-$126,500 Annually, Connecticut: $76,500-$145,500 Annually, Hawaii: $76,500-$126,500 Annually, Illinois: $76,500-$126,500 Annually, Maryland: $76,500-$145,500 Annually, Massachusetts: $76,500-$145,500 Annually, Minnesota: $76,500-$126,500 Annually, Nevada: $76,500-$126,500 Annually, New Jersey: $76,500-$145,500 Annually, New York: $76,500-$145,500 Annually, Rhode Island: $76,500-$126,500 Annually, Washington: $76,500-$145,500 Annually, Washington D.C.: $87,500-$145,500 Annually This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

Assist customers, process transactions, maintain sales floor, organize stockrooms, and fulfill orders. | Strong communication, interpersonal skills, organizational ability, attention to detail, and physical flexibility. | Job Description The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You’ll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for. We have multiple roles available in Sales, Cashier, Stock and/or Fulfillment departments. You can apply here and discuss which role you’re most interested in, during the interview process. A day in the life for Sales and Cashier: Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed Work with the team to ensure the sale’s floor stays "runway ready" through re-merchandising and straightening throughout the day Assist customers with a variety of transactions through a seamless and friendly experience Demonstrate expertise in all technologies used in the store environment Defuse customer situations and provide resolutions in a timely and effective manner A day in a Life for Stock Support and Fulfillment: Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments Fulfill customer orders in a timely manner following quality standards Prepare and ship customer’s orders following quality, packing and shipping standards Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes Assist in maintaining clean and organized selling floors and stockrooms Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures You own this if you have… Clear, effective communication with strong interpersonal skills Accountability, initiative and a high level of ownership Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT OR FULFILLMENT ROLE) The ability to work a flexible schedule based on business needs We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $17.75 - $18.45 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf Youtube Link: https://www.youtube.com/embed/F9GuXwSvUbs About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

Maximize sales and create personalized beauty experiences through makeup application and skincare analysis. | Passion for customer service and beauty trends, makeup and skincare knowledge, and ability to meet sales targets in a commissioned environment. | Job Description In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The Beauty Counter Manager plays a dual role – part salesperson, part teacher – while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally. A day in the life… Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals Collaborate with team members to create a welcoming and inclusive environment for all customers Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media) Manage the scheduling and execution of vendor events and promotions Build and maintain strong vendor relationships to maximize business results Keep department customer-ready through organization and cleanliness Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts You own this if you have… Passion for customer service and beauty, including trends, makeup application, and skincare Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment Empathy and respect for all customers, providing a supportive environment during makeup and skincare application Strong multitasking, organization, and follow-through skills Drive to achieve sales goals, with interest in using networking and technology The ability to work a flexible schedule based on business needs, including evenings and weekends High level of ownership, accountability, and initiative Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document withint the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $21.30 - $22.20 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%. Youtube Link: https://www.youtube.com/embed/fjv3shyfme0 About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!