Nordstrom

Lead end-to-end program management of security initiatives across multiple domains ensuring cross-organizational alignment. | 6+ years technical program management experience in security or platform engineering with strong stakeholder management skills. | Job Description Nordstrom's Security Platform Engineering team is hiring a Sr. Technical Program Manager to serve as the operational backbone of our security engineering organization. This is a high-impact, high-visibility role that sits at the intersection of program execution, stakeholder relationships, and cross-organizational influence. Our team covers a broad portfolio of security domains — spanning endpoint detection, email security, data encryption, network security, compliance engineering, and security assessments — and is in an active growth phase with a new domain launching in Q3, multiple engineering hires onboarding simultaneously, and several platform ownership transitions in flight. This is not a role for someone looking to manage a steady-state program. It's a role for someone who thrives in complexity, earns trust quickly, and can run a program without needing to be the most technical person in the room. What You'll Do Own end-to-end program management across a broad portfolio of security domains — including endpoint detection, email security, data encryption, network security, compliance engineering, and security assessments — tracking deliverables, managing dependencies, and keeping work moving without requiring manager escalation Serve as the primary point of contact for cross-functional partners across Risk, Compliance, Engineering, and Business teams on security program-related initiatives Drive alignment and decisions in cross-organizational forums where the security team does not hold direct authority Build and maintain program rhythms — sprint cadences, status reporting, roadmap tracking, and stakeholder updates Develop and maintain OKRs and KPIs across security platforms — tracking platform health, delivery progress, and team performance metrics for monthly reporting to leadership Support onboarding of new engineering hires by managing ramp plans, platform handoff timelines, and knowledge transfer logistics Identify and surface risks early, with a bias toward resolution rather than escalation Partner closely with the Manager on team restructuring execution, hiring coordination, and leadership-facing communications What You Bring 6+ years of experience in technical program management, preferably within a security, infrastructure, or platform engineering organization Demonstrated ability to manage complex, multi-workstream programs independently — from scoping through delivery Strong stakeholder management skills — you can build trust with senior engineering leaders, risk and compliance partners, and business stakeholders simultaneously Experience driving cross-organizational alignment without direct authority — you know how to move decisions forward in rooms where you don't own the outcome Proven ability to define, track, and report on OKRs and KPIs — translating platform and program health into clear, actionable insights for leadership audiences Excellent written and verbal communication — you can write a crisp leadership update and run a productive meeting with equal ease Comfort with ambiguity — the team's scope is evolving and this role will need to evolve with it Familiarity with security domain concepts sufficient to ask the right questions and understand technical trade-offs Nice to Have Prior experience supporting a security engineering or security operations team Familiarity with Jira, Confluence, or similar program management tooling Experience managing contractor-to-FTE transitions or team restructuring programs Background in retail, e-commerce, or large-scale enterprise environments Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $142,000.00 - $220,500.00 Annual We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. © 2026 Nordstrom, Inc

Design, build, and operate microservices and React-based tools, drive data quality, participate in on-call rotations, and influence architecture. | 7+ years professional software engineering with backend and frontend delivery, bachelor's degree, proficiency in Java, React, and distributed systems. | Job Description NOTE: This position is offered as a hybrid role in the Seattle, WA area. You must be willing to work onsite at the Nordstrom Seattle office a minimum of 4 days/week in order to be considered for this position. This is a rare opportunity to work at the intersection of large-scale data architecture and customer-facing impact. Every product page a customer sees, every filter they apply, and every category they navigate depends on the systems you will build and evolve. At Nordstrom, product data is the backbone of the customer experience — from the moment a product is listed to the moment it ships. The PIM Egress team owns Product Core Service (PCS), the authoritative API and Kafka interface that delivers product data to every corner of the business. PCS is mission-critical infrastructure. It serves 100+ downstream teams — spanning Checkout, Warehouse Management, Data Analytics, and beyond — at 600 requests per second with a 50ms latency target and the reliability those teams depend on to run the business. As a Senior Full Stack Engineer on this team, you'll work at the intersection of scale, reliability, and data integrity — designing and evolving the systems that ensure every team at Nordstrom gets accurate, timely product data when they need it. You'll design, build, and operate services and user interfaces that are central to Nordstrom's product data ecosystem, working across the entire stack — from React-based internal tools used by merchants and data stewards to Java microservices that process millions of product records daily. While this role is Full Stack, the responsibilities tend to lean more toward Backend Engineering. Our UI surfaces are also internal tools built for the people who manage Nordstrom's product data — think operational dashboards, workflow monitors, and admin interfaces that give teams real-time visibility into how millions of items move through our systems. A day in the life... Build and evolve core platform services. You'll own microservices that power product information management. These services integrate with upstream ingestion pipelines (including Kafka-based event streaming and Temporal workflow orchestration) and serve downstream consumers across the company. Design delightful internal tools. Merchants, buyers, and data stewards rely on the UIs your team builds to manage catalogs, assign hierarchy nodes, and govern organizational entities. You'll create React-based applications that make complex data operations intuitive and efficient. Drive data quality at scale. You'll build validation, canonicalization, and entity resolution capabilities that ensure data consistency across Nordstrom's product ecosystem — spanning wholesale, marketplace, and direct-to-consumer channels. Own what you ship. You'll participate in on-call rotations, build observability into every service (New Relic, structured logging, custom dashboards), and drive operational excellence through runbooks, alerting, and incident response. Influence technical direction. You'll contribute to architecture decisions, participate in design reviews, and mentor engineers on the team. Your designs will consider upstream and downstream integration points and balance short-term delivery with long-term platform health. You own this if you have… 7+ years of professional software engineering experience, including significant delivery of both backend services and frontend applications. Bachelor's or Master's degree in Computer Science, Information Systems Engineering, or Data Engineering. Communication skills. Strong verbal, written, and diagramming communication skills, with the ability to explain technical concepts clearly to both technical and non-technical stakeholders. Programming skills. Proficient in more than one programming language. Experience with agentic development and a perspective on how to get the most from agents during the software development lifecycle. Strong backend fundamentals. You're comfortable designing and building microservices in Java, working with relational databases (PostgreSQL), and integrating with event-driven architectures (Kafka). Experience with workflow orchestration tools like Temporal is a strong plus. Modern frontend skills. You've built production React applications with TypeScript. You care about usability, accessibility, and creating tools that people enjoy. Infrastructure fluency. You're comfortable working with containerized deployments (Docker, Kubernetes), defining infrastructure as code with Terraform, and configuring CI/CD pipelines. You don't need to be a platform engineer, but you can provision what your services need and troubleshoot deployment issues without waiting on someone else. Distributed systems thinking. You understand the tradeoffs of eventual consistency, can reason about failure modes in a service-oriented architecture, and have data-driven perspectives on topics like idempotency, schema evolution, and data partitioning. Ownership mentality. You do more than write code — you own outcomes. You think about observability from the start, you write runbooks, and you show up when your systems need you. Collaborative and communicative. You thrive in cross-functional environments. You can explain a technical tradeoff to a product manager, pair with a junior engineer on a complex problem, and contribute to architectural discussions with clarity and conviction. Bias toward simplification. You actively seek ways to reduce complexity, remove bottlenecks, and make systems easier to operate and evolve. Technology stack… Backend: Java, Spring Boot, REST APIs, Kafka (event streaming and CDC), Temporal.io (workflow orchestration), PostgreSQL, DynamoDB, Redis Frontend: React, TypeScript, Next.js Infrastructure & Cloud: AWS (ECS/EKS, Lambda, S3, RDS, MSK), Terraform, GitHub Data & Integration: Kafka topics (Avro schemas), REST and webhook service-to-service communication, batch and real-time data pipelines Observability: New Relic (APM, dashboards, alerting), structured logging, distributed tracing #LI-CH1 Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $142,000.00 - $220,500.00 Annual We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. © 2026 Nordstrom, Inc

Design, build, and maintain backend systems and APIs ensuring performance and reliability. | Bachelor's degree and 3-5 years experience in production-grade backend software with cloud and containerization skills required. | Job Description NOTE: This position is offered as a hybrid role in the Seattle, WA area. You must be willing to work onsite at the Nordstrom Seattle office a minimum of 4 days/week in order to be considered for this position. Nordstrom has an opportunity for a Software Engineer 2 to join the team. As an Engineer 2, you will be a key member of the Nordstrom Technology team. You will apply scientific, mathematical, and social principles to design, build, and maintain technology products, devices, systems, and solutions that provide amazing customer experiences while meeting the needs of the business. The scope, responsibility, and accountability is at the function level. A day in the life… Design, build, and maintain backend systems and APIs that ingest, enrich, and distribute product data Partner with product, platform, and engineering teams to understand how product data flows and how to improve it Own features end-to-end—architecture, development, testing, deployment, monitoring, and iteration Contribute to system design and code reviews, helping to uphold high engineering standards Investigate and resolve production issues quickly and thoroughly Drive continuous improvement across system performance, reliability, and developer experience You own this if you have… Bachelor's or Master's degree in CS, Engineering, or equivalent practical experience 3–5 years of experience building and maintaining production-grade software systems Proficiency in Java, Kotlin, or another modern backend language Experience with REST APIs, event-driven systems, and cloud-native architectures Familiarity with cloud platforms (AWS/GCP), CI/CD pipelines, and containerization (Docker/Kubernetes) Comfort working in high-throughput, data-centric environments with a history of shipping features fast and iteratively Experience in retail, commerce, or product/catalog data platforms is a plus #LI-CH1 Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $121,500.00 - $188,500.00 Annual We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. © 2026 Nordstrom, Inc

Lead design and implementation to improve operational excellence and system reliability, mentor team members, monitor system performance, and develop automation tools. | Bachelor's degree and 10+ years software engineering or site reliability experience with proficiency in Kubernetes, cloud platforms, and Java, Go, or Python. | Job Description NOTE: This position is offered as a hybrid role in the Seattle, WA area. You must be willing to work onsite at the Nordstrom Seattle office a minimum of 4 days/week in order to be considered for this position. Nordstrom is looking for a Senior Engineer 2 to join our Site Reliability Engineering (SRE) team — and we think that person could be you. You'll help build the scalable, reliable, and resilient systems that keep Nordstrom running for millions of customers. You'll set and maintain high operational standards, lead key projects from concept to execution, and bring fresh thinking to how our team solves problems. Your work will directly shape how seamlessly our systems perform. If you're someone who thrives on solving complex reliability challenges and wants your contributions to have real, visible impact, this is a team where that work matters. A day in the life… Collaborate with cross-functional teams to ensure their systems meet Nordstrom’s standards for operational excellence. Mentor team members and other engineers on best practices in SRE. Lead the design and implementation of projects aimed at improving operational excellence across the Technology Team. Monitor system performance and troubleshoot issues to ensure reliability and scalability. Develop and refine tools and automation to enhance system performance and operational efficiency. Participate in on-call rotations to provide support for critical issues and incidents. Continuously seek opportunities to improve processes and reduce manual efforts through automation. Contribute to the development and maintenance of documentation for systems and procedures. You own this if you have… A bachelor’s degree in computer science, Engineering, or equivalent experience 10+ years of experience in software engineering, with a focus on site reliability or infrastructure Proficiency with Kubernetes and containerization technologies Experience with languages such as Java, Go, Python Experience with cloud providers such as AWS, GCP, and Azure Strong networking experience and understanding of network protocols Excellent problem-solving skills and a proactive approach to identifying and addressing potential issues Strong communication skills and ability to work collaboratively with cross-functional teams Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $166,000.00 - $258,000.00 Annual We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. © 2026 Nordstrom, Inc

Own end-to-end project execution and drive cross-functional alignment to deliver enterprise-wide strategic initiatives. | Bachelor's degree and 4+ years of program/project management experience with proficiency in Excel, PowerPoint, and strong communication skills. | Job Description As retail continues to evolve and challenges become increasingly complex and cross-functional, Nordstrom has recognized the need for a centralized team that partners closely with leaders across business, merchandising, technology, and operations to deliver step changes in our results. Join our Enterprise Planning and Delivery team, focused on delivering enterprise-wide capabilities, plans, and data & insights that advance Nordstrom’s top strategic priorities. You’ll be part of a high-impact team with deep experience in management consulting, finance, merchandising, product management, and operations. This team provides a 360-degree view across the enterprise, exposure to senior leaders, and the opportunity to deliver meaningful impact. This position reports directly to the Sr. Manager, Program & Planning. A Day in the Life … As an Enterprise Planning and Delivery Program Manager II, you will own projects and programs end-to-end, driving execution and delivering results in a fast-paced, dynamic environment. You’ll leverage strong analytical skills to perform data analysis, create insights, and develop compelling presentations that influence decision-making at the highest levels. This role requires comfort with ambiguity, the ability to build strong cross-functional relationships, and the confidence to communicate effectively with senior leaders. Provide support in managing and deliver enterprise-level projects and programs from initiation through completion. Analyze complex data sets to identify trends, risks, and opportunities; translate findings into actionable recommendations. Develop high-quality presentations and reports for executive audiences. Drive clarity and alignment across stakeholders, ensuring timely and effective execution. Build strong relationships across business, technology, and operations teams to enable collaboration and problem-solving. Adapt quickly to changing priorities and navigate ambiguity with confidence. You Own This If You Have … Bachelor’s degree required; MBA or relevant Master’s degree a plus. 4+ years of experience in program or project management, operations, or related fields. Advanced proficiency in Excel (data analysis, modeling, pivot tables) and PowerPoint (executive-level presentations). Strong analytical and problem-solving skills; ability to interpret data and drive insights. Possesses financial literacy and can work with financial data to provide insights in support of strategic and operational decisions Excellent written and verbal communication skills with proven executive presence. Ability to work at a fast pace and manage multiple priorities simultaneously. Demonstrated ability to build and maintain cross-functional relationships. Comfort with ambiguity and a proactive, results-oriented mindset. Strong interest in retail and understanding of industry dynamics. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $93,500.00 - $155,000.00 Annual We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. © 2026 Nordstrom, Inc

Lead strategic product development and roadmap planning for inventory ERP systems with cross-functional collaboration. | Minimum 5 years product management or related experience with strong retail systems integration and ERP design skills. | Job Description The Senior Product Manager for Inventory Integrations is a key member of the Nordstrom Product Management team, which will spearhead initiatives for our Inventory ERP systems. In this role, you’ll lead the charge in delivering value through strategic product development, cross-functional collaboration, and a customer-centric approach. Product Management is responsible for making sure we build the right products and features for our customers and business. To accomplish that, product managers plan the product roadmap and prioritize the applicable technology backlog, lead product discovery, and measure and communicate results of the feature portfolio in production, all while driving stakeholder alignment. A day in the life… Drive Innovation: Foster creativity across functions and domains, encouraging experimentation and forward-thinking solutions. Plan Strategically: Orchestrate comprehensive product planning sessions, driving alignment across dependencies and domains. Evangelize Your Vision: Advocate for your product, influencing strategic roadmap decisions both within your domain and across organizational levels. Collaborate Seamlessly: Partner with business and technology teams to deliver impactful product solutions while providing responsive support. Leverage Customer Insights: Conduct research, synthesize findings, and develop a deep understanding of opportunities, incorporating market trends and competitor analysis into product roadmaps. Embrace AI & Automation: Identify opportunities to apply AI and automation to inventory integration workflows — including building and scaling AI agents, anomaly detection in data flows, predictive data quality validation, and intelligent exception routing. You own this if you have… Experience: Minimum 5 years’ experience in product management, technology, or eCommerce (retail systems integration experience preferred). Technical & Domain Expertise: Strong understanding of ERP system design, data architecture, and stock ledger management within retail operations, including the transition from on-premises to modern, cloud-based SaaS solutions. Experience with system integrations, data flows, data transformation, and validation requirements supporting inventory management, financial reconciliation, and operational efficiency is highly valued. Strategic Vision & Ambiguity: Ability to set a compelling product vision and multi-year roadmap, and to thrive in ambiguity where requirements, ownership, and scope are still forming Execution: Proven ability to lead discoveries and delivery across multiple engineering teams in parallel, drive to an aligned MVP, and manage a prioritized backlog Analytical Skills: Ability to define, measure, and analyze processes to identify improvement opportunities. Communication & Collaboration: Strong written and verbal communication skills, with proven ability to build cross-functional relationships and drive alignment across engineering, finance, and inventory ops — up to executive leadership Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $142,000.00 - $220,500.00 Annual We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. © 2026 Nordstrom, Inc

Lead strategic initiatives and portfolio governance to transform inventory management and advise senior leadership. | Bachelor's degree and 10+ years in strategy consulting, program management, or supply chain operations with expertise in executive communications and AI tools. | Job Description The Senior Manager Business Management for Inventory is a critically important role, enabling the Inventory Leadership team to transform how we manage inventory, our largest investment as a company. This leader will drive strategic initiatives, internal communications and business operations for the Inventory team and at times, the broader Operations COE. This is a highly strategic and facilitative position that requires a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role. The role requires a highly resourceful individual with strong emotional intelligence, self-motivation and an understanding of how to drive effectiveness and transformation at scale, and who can serve as trusted counsel to the SVP Inventory supporting over 500 corporate Inventory employees. This role is directly supported by the SVP, Inventory but works closely across the Inventory Leadership team. A day in the life: Strategic Initiatives: Drive cross-cutting strategic initiatives and provide thought leadership. This includes identifying issues that impede business group success and providing solutions/recommendations. Create materials to drive decision making and alignment on strategic initiatives in both PowerPoint and Word narratives. Problem solving: Take on key business questions and drive to recommendations and execution. This includes the ability to source and collect data, analyze or build models to interpret data, and drive to action, including the creation of materials to drive cross-functional leadership teams to make decisions. Business Measurement: You will have accountability for tracking overall goals and KPIs for Inventory and leading the Inventory Portfolio governance process. This will include developing data and measurement standards, defining consistent measurement efforts that align to business outcomes and working with leaders to communicate progress. Communications and Change: Drive internal communications strategy, events and initiatives. Work with key partners such as HR, Internal Communications and business peers to deliver a communications plan with a heavy focus on strategic vision, priorities, change management, and employee engagement. Lead and support various change leadership initiatives. Leadership Effectiveness: Participate as a valued member of the Inventory leadership team and provide input to key strategic decisions. Assess current meetings and decision making forums and provide recommendations for increasing effectiveness and the appropriate sequence/cadence. Ensure preparation and agendas for Inventory meetings are understood so that meetings are highly productive and follow up/accountability measures are in place. The Ideal Candidate: Communications Expertise: Is great at storytelling, strategy and execution across written, verbal and social mediums internally and externally. Experience creating executive leadership materials in both PowerPoint and Word narratives Strategic & analytical skills: Breadth in skillset to problem solve both strategic and analytical problems. Leveraging AI: Demonstrated experience partnering with AI Tools (i.e., Claude) as a partner in strategic thought, data & analysis, and in development of communications. Can lead the organization in effective AI usage & adoption. Brings People Together: Fosters a respectful, positive, transparent and collaborative environment. Displays humility, adaptability, unquestionable ethics & integrity. Is selfless in approach and lives the company values. Can handle highly sensitive and confidential information with discretion. Track Record of Success: Demonstrated ability to drive complex strategies and projects -exceeding expectations and delivering business results. Experience working on high profile projects with senior level executive visibility and engagement. Solid Judgement & Instincts: Proven ability to make principled decisions under pressure and find the “right” path, particularly when there are different/competing points of view. Comfortable managing ambiguity and uncertainty. Confidence to navigate a vast array of information and stakeholders. Identifies broad impact of decisions and implications for people and teams internally and externally. You own this if you have: A Bachelor’s degree and 10+ years of related experience (e.g., strategy consulting, program management, merchandising/inventory/supply chain/operations). Strong business acumen and demonstrated success in formulating strategy and guiding implementation. Effective at driving complex multi-stakeholder processes and cross-team programs to desired results while managing risk. Demonstrated strong capability in verbal and written communications skills for a large, multi-discipline organization. Proficiency in telling the story through PowerPoint and Word narratives Experience in data analytics and financial modeling is a plus Demonstrated experience leveraging AI tools Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $131,500.00 - $210,500.00 Annual We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. © 2026 Nordstrom, Inc About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

Lead vendor operations and employee engagement teams to drive operational excellence in a contact center environment. | Requires 5+ years leadership in contact center operations with vendor management and quality expertise, data-driven and fully remote capable. | Job Description As a Manager of Program Management - Customer CARE Operational Excellence, you will be responsible for delivering world-class service experiences across a broad and expanding portfolio. This role leads the Vendor Operations, Learning & Development, Quality Assurance, and Employee Engagement Teams and programs to drive operational excellence, culture, and continuous improvement across the contact center. The ideal candidate has successfully demonstrated strong leadership with medium-to-large, multi-site contact center teams and a proven ability to build relationships across internal and external partners. They are data-driven, solutions-oriented, and thrives in a fast-moving environment where flexibility and curiosity are essential to success. This role requires strategic planning support, the ability to anticipate business needs, and a commitment to developing direct reports and cross-functional partners alike. A Day in the Life… Vendor Operations Ensures vendor partners consistently deliver operational excellence to defined KPIs, performance, and staffing requirements Presents status updates, conducts business performance reviews, and develops risk/mitigation strategies Builds and manages strong relationships with vendor partners and stakeholders across the organization Learning & Development Support Leads the CARE Learning & Development team to ensure training programs are aligned to operational priorities and vendor partner needs Supports the design, delivery, and measurement of onboarding and continuing education programs across internal and vendor sites Facilitates alignment between L&D content and real-time operational feedback to ensure training materials remain current and impactful Champions a culture of continuous learning by encouraging knowledge sharing and skill-building across CARE teams Collaborates with CARE Leaders to identify performance gaps and develop targeted training interventions Quality Assurance & Voice of the Customer Support Leads the Quality Assurance team to support the design and maintenance of quality frameworks, scorecards, and evaluation processes Monitors QA and CSAT trends and data to surface insights, identify coaching and training opportunities, and drive performance improvements Ensures vendor partners and internal teams are aligned to QA and CSAT standards and actively working toward continuous improvement Supports calibration sessions and feedback loops between QA, Operations, and L&D teams to create a unified performance ecosystem Leverages QA and CSAT data to inform vendor performance reviews and operational strategy Employee Engagement Partners with Recruiting Team on hiring practices Supports the development and execution of employee engagement strategies that foster a positive, inclusive, and high-performance culture within CARE Partners cross-functionally to identify engagement gaps and champion initiatives that improve team morale, retention, and belonging Acts as a culture ambassador, ensuring Nordstrom values are embedded across both internal teams and vendor partner environments Tracks engagement metrics and participates in action planning based on survey results and ongoing feedback Supports recognition programs, team events, and communications that reinforce a strong employee experience Leadership & Cross-Functional Collaboration Leads, supports, and develops direct reports, fostering a culture of accountability, growth, and high performance Aligns with CARE Operations Managers on best practices for processes, procedures, communications, and trainings Identifies issues and changes, independently driving solutions and escalating where appropriate Provides leadership support across the full customer service operations portfolio with a high level of customer obsession Required Knowledge, Skills & Abilities This is a fully remote role. Must be able to meet the Nordstrom Work from Home Guidelines Flexible availability, including nights, weekends, and holidays 5+ years of proven leadership in multi-faceted contact center operations Vendor Management Expertise – Experience overseeing multi-site, third-party vendor contact center operations and optimizing outsourced recruitment and performance efforts Learning & Development Acumen – Familiarity with adult learning principles, training design, or facilitation; ability to partner effectively with L&D professionals Quality Mindset – Experience with quality assurance frameworks, calibration processes, or performance measurement in a contact center environment Employee Engagement Champion – Demonstrated ability to build culture, drive engagement, and support retention across diverse teams Data-Driven & Results-Oriented – Strong analytical skills to track performance metrics across vendor ops, QA, L&D, and engagement, and implement scalable improvements Operational & Process-Focused – Skilled in designing quality control processes, incentive models, and reporting frameworks Collaborative Leader – Able to work cross-functionally to ensure alignment across vendors, program ops, L&D, QA, and people teams Problem-Solver & Innovator – Passionate about improving efficiency, automating workflows, and enhancing the customer and employee experience Flexible & Adaptive – Openness to taking on additional tasks and responsibilities as business needs evolve Nordstrom is able to offer remote employment for this position in all states except AR, MS, MT, ND, SD, VT, WV and WY. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. California: $110,500- $183,000 annually, Colorado: $96,000- $154,000 annually, Florida: $96,000- $154,000 annually, Iowa: $ $96,000- $154,000 annually, Nevada: $96,000- $154,000 annually, New York: $120,000- $192,000 annually, Texas: $96,000- $154,000 annually, Washington: $110,000- $183,000 annually We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. © 2026 Nordstrom, Inc About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

Lead AWS cloud database architecture and operations, maintain on-premises databases, develop automation, and mentor engineers. | 7+ years database engineering with 3+ years AWS cloud operations and expertise in Oracle, MSSQL, and Terraform. | Job Description About the Role Nordstrom’s Database Platform Services team keeps the data infrastructure powering our business running — Oracle, MSSQL, and PostgreSQL at enterprise scale — while actively building the cloud-native database platform that will define the next decade. We’re looking for a Senior Cloud Database Engineer who brings AWS as their primary strength and genuine Oracle and MSSQL operational depth as a non-negotiable foundation. This is not a pure cloud role. You’ll be the AWS subject matter expert on a team of seasoned DBAs, leading our cloud database platform buildout on RDS, Aurora PostgreSQL, and Aurora DSQL while also owning production responsibility for mission-critical Oracle and MSSQL systems through an active migration period. You’ll establish AWS standards from the ground up, mentor experienced engineers expanding into cloud-native practices, and carry accountability across both worlds. What You’ll Do AWS Cloud Platform Leadership Architect, deploy, and operate AWS database services with primary focus on RDS (Oracle, SQL Server, PostgreSQL), Aurora PostgreSQL, and Aurora DSQL. Define enterprise-grade standards, governance frameworks, and deployment patterns for AWS database services at Nordstrom. Design backup, HA, and disaster recovery strategies meeting SLA and compliance requirements on AWS. Develop and own Terraform infrastructure-as-code for cloud database provisioning, parameter management, networking, and lifecycle automation. Lead knowledge transfer — run hands-on workshops, write runbooks, and actively mentor DPS engineers expanding into AWS cloud-native practices. Evaluate the broader AWS database services ecosystem (ElastiCache, DMS/SCT, DynamoDB, Redshift, and others) and guide adoption decisions. Monitor and optimize performance using CloudWatch, Performance Insights, and related AWS observability tooling. Oracle, MSSQL & GoldenGate Operations Support Oracle 19c/21c on-premises fleet: patching cadences, OEM management, AWR/statspack analysis, RAC/ASM operations, and performance diagnostics. Manage MSSQL Server environments: HA/AG, backup strategy, performance tuning, security hardening, and P1 incident ownership. Operate GoldenGate CDC pipelines including Extract/Replicat configuration, OCI GoldenGate managed service, and GG4BD delivery to Confluent Cloud Kafka. Participate in on-call rotation and lead P1/P2 incident response across AWS and on-premises platforms. Partner with application teams on schema change management, query optimization, and database architecture reviews. What You Bring Required 7+ years of database engineering experience with at least 3 years of AWS cloud database operations carrying production accountability. Deep AWS expertise with hands-on production experience in RDS, Aurora PostgreSQL, and Aurora DSQL: parameter tuning, HA topology, failover, and replication. Solid Oracle DBA skills at enterprise scale: 19c/21c administration, fleet patching, OEM, ASM, AWR/statspack, and performance diagnostics. Production-depth required, not incidental exposure. Operational MSSQL Server depth: HA/AG, T-SQL, backup/recovery, performance tuning, and independent P1 incident ownership. Production Terraform for real infrastructure — state management, module design, and plan/apply discipline. Proven ability to establish cloud database standards and best practices in an enterprise environment. Experience enabling a team through a technology transition: training, runbooks, workshops, or hands-on mentorship. Strongly Preferred Production GoldenGate CDC experience: Extract/Replicat configuration, trail file management, GG4BD, and bounded recovery. DMS or equivalent CDC experience considered. AWS Database Specialty or Solutions Architect Professional certification. Experience with DMS and SCT for Oracle or MSSQL to Aurora PostgreSQL migrations. AWS observability tooling: CloudWatch, Performance Insights, RDS Enhanced Monitoring, or equivalent. CI/CD pipeline integration for database deployments. Nice to Have Broader AWS database services: ElastiCache (Redis/Memcached), DynamoDB, Redshift, Neptune. AWS data ecosystem familiarity: S3, Glue, Athena, Kinesis, Lake Formation. OCI experience or certifications. Why Nordstrom Be the founding AWS cloud database expert on a team of seasoned Oracle and MSSQL professionals who are genuinely invested in growing their skills — your knowledge transfer work will have real impact. Work on systems that matter: database infrastructure supporting one of retail’s most recognized brands at national scale. Technically interesting work in parallel: enterprise Oracle fleet operations, real-time GoldenGate CDC, and cloud-native AWS database design all at once. A role that keeps you hands-on technically while developing real mentorship and platform leadership experience. Competitive compensation, comprehensive benefits, and a team that values operational depth over breadth of buzzwords. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $142,000.00 - $220,500.00 Annual We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. © 2026 Nordstrom, Inc About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

Lead engineering team managing product and vendor data pipelines and platform modernization. | 5+ years software engineering, 2+ years managing teams, experience with event-driven systems, Java, cloud data warehouses, and DevOps. | In the Data & Analytics Services org, our teams build and maintain the data infrastructure that powers product, vendor, and merchandising decisions across Nordstrom. We ensure that every product in our catalog - from typecodes to pricing to item availability - is represented accurately, governed rigorously, and delivered reliably to the systems and teams that depend on it. Our Product & Vendor Insights team owns the enterprise product data layer that makes this possible. Product data is the foundation of the Nordstrom shopping experience - and of the decisions made across merchandising, supply chain, personalization, and finance. When a style changes price, a new item enters the catalog, or a vendor relationship evolves, our pipelines are what make that change visible across the company. This team sits at the intersection of enterprise strategy and engineering precision - and the Engineering Manager will be its technical and people leader. Role Summary The Engineering Manager for Product & Vendor Insights owns one of the most consequential data domains in Nordstrom's enterprise: the product information layer that powers merchandising decisions, personalization, pricing analytics, vendor partner programs, and large-scale selling events and campaigns. This is a high-visibility role with a broad stakeholder footprint - spanning merchandising, machine learning, digital product, supply chain, compliance, and external partner teams. You will lead a team of approximately 8 engineers (a mix of full-time and contract), drive platform modernization initiatives including a transition to medallion architecture and manage a growing brand partner data program that delivers data feeds for an expanding portfolio of strategic partnerships. You will report to the Director of Merchandising, Customer, and Marketing Reporting & Data Engineering. A Day in the Life • Lead a team of engineers building and operating the event-driven pipelines and cloud data warehouse products that power product, pricing, vendor, and promotions data across Nordstrom • Own the enterprise product dimension layer - tens of millions of items across the full product hierarchy - consumed by machine learning, personalization, and downstream reporting teams • Drive the brand partner data program: engineering the data feeds that onboard and sustain external brand partners onto Nordstrom's platform • Deliver pricing and promotions data capabilities - pricing analytics, promotional event data, campaign-specific reporting views - in close partnership with merchandising and marketing stakeholders • Lead platform modernization: medallion architecture migration, observability and monitoring tooling, data governance, and cloud infrastructure across a portfolio of event consumer services • Partner with stakeholders across machine learning, digital product, compliance, partner programs, and supply chain to translate business requirements into scalable data products • Contribute to architecture and design decisions - this is a hands-on role with real technical depth expected • Recruit, develop, and retain engineering talent; provide direct feedback and coaching to help engineers grow • Promote DevOps best practices: CI/CD, infrastructure-as-code (Terraform), monitoring, alerting, and incident response You Own This If You Have • 5+ years of relevant software engineering experience, with strong foundations in event-driven systems, distributed data pipelines, or enterprise data products • 2+ years of experience managing engineering teams • Hands-on experience with messaging technologies and patterns - Kafka and/or Confluent Cloud strongly preferred • Proficiency with Java and/or Java Spring Boot for building microservice consumers • Experience building and operating data products in a cloud data warehouse (BigQuery, Snowflake, or similar) • Experience with cloud infrastructure (AWS and/or GCP) and infrastructure-as-code (Terraform) • Strong understanding of DevOps best practices including CI/CD, containerization (Docker/Kubernetes), monitoring, and production support • Proven ability to ship reliable, scalable systems with high data quality standards • BA/BS in Computer Science or closely related field, or equivalent practical experience We're Also Looking For… • Experience in retail, merchandising, supply chain, or vendor data domains\ • Familiarity with event sourcing patterns, schema registries, Confluent Cloud platform management, or Apache Flink • Experience delivering cloud data warehouse products - dimensional models, gold/silver layer tables, or similar patterns - at enterprise scale • Experience leading teams through infrastructure migrations, platform consolidations, or medallion/lakehouse architecture transitions • Track record of managing complex stakeholder relationships across business and engineering functions How We Work • With others: We use remote pairing and virtual collaboration tools to foster teamwork and collective problem-solving. • With transparency: We encourage open dialogue and discourage silos, promoting knowledge sharing across teams. • With agility: We focus on delivering incremental value and shipping frequently, avoiding unnecessary process overhead. • With open minds: We are committed to diversity, inclusion, and unique perspectives, building a stronger and more innovative company. • With pride: We invest in our people, applying our strengths and interests to drive both personal and organizational success. • Join us to lead the team that keeps Nordstrom's product data moving and make a lasting impact on how we serve our customers and vendor partners. We’ve got you covered… Benefits Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $166,000.00 - $258,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

Develop workforce strategies and deliver actionable data insights through visualization and automation. | Bachelor's degree and 5+ years in analytics or workforce management with proficiency in SQL, visualization tools, and HR systems. | Job Description At Nordstrom, we strive for excellence in workforce strategies, planning processes, and analytics that help our business and HR leaders optimize our workforce. This role will partner with diverse organizations across Nordstrom to develop strategies and workforce plans that inform business decisions by having the people needed in the right place, with the right skills, at the right time. This is accomplished through extensive knowledge of HR systems and structure, being a super-user/owner/business admin of planning, analytical and data visualization tools. This individual’s ability to collaborate within HR and across internal functional groups using data driven decision making is critical to success in the role. A day in the life… Partner with key stakeholders within the Workforce Management team and cross-functionally within HR, Finance, Store/Retail Operations and IT on KPI and data delivery/visualization needs Participate in various workstreams to provide a foundation in advanced application of data intelligence, processes and tools Extract relevant data from source databases to outline key trends around demand planning, staffing, and scheduling Utilize data visualization to bring data to life and tell a compelling story built around actionable insights and support the communication of solutions to stakeholders Evolve the data analytics and reporting function by automating many of the time intensive (but largely static) data pulls and dashboards/visualizations being performed today, while incorporating new ideas and initiatives Build and maintain self-service reporting and scenario planning tools to place the intelligence of HR workforce planning in store operations’ hands You own this if you have… Bachelor’s degree in business intelligence, statistics/data analytics, Management Information Systems, Industrial Engineering, Engineering Tech, or other “STEM” field Professional certifications in Data Analytics, SQL, BigQuery, Looker Studio, Workday Adaptive Planning, or similar 5+ years experience performing relevant work, especially in reporting, analytics, big data query, data visualization, or core workforce management principles Knowledge and/or past application of forecasting evaluation, including deviation/error analysis, statistical controls, and time-series comparisons Data mining skills, including ability to select and join disparate, complex data sets Hands-on experience with data visualization tools (ideally Looker and/or Workday), including the ability to develop dashboards from scratch General understanding of Human Resources systems and employee data architecture, with a preference to Workday HCM/Scheduling/prism/Adaptive Planning Prior systems user of MS Excel (Power Query/BI), Google Cloud Platform, and Workday Strong interpersonal, verbal and written communication skills Ability to collaborate with cross-functional partners We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. California: $76,500-$145,500 Annually, Colorado: $76,500-$126,500 Annually, Connecticut: $76,500-$145,500 Annually, Hawaii: $76,500-$126,500 Annually, Illinois: $76,500-$126,500 Annually, Maryland: $76,500-$145,500 Annually, Massachusetts: $76,500-$145,500 Annually, Minnesota: $76,500-$126,500 Annually, Nevada: $76,500-$126,500 Annually, New Jersey: $76,500-$145,500 Annually, New York: $76,500-$145,500 Annually, Rhode Island: $76,500-$126,500 Annually, Washington: $76,500-$145,500 Annually, Washington D.C.: $87,500-$145,500 Annually This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

Assist customers with transactions, resolve issues, promote programs, and maintain security and privacy in a fast-paced retail environment. | Strong interpersonal and communication skills, proficiency in multiple operating systems, ability to multitask, work flexible schedules, and build relationships. | This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life… • Assist customers with a variety of transactions through a seamless and friendly experience • Demonstrate expertise in all technologies used in the store environment • Inspire trust, teamwork and positive team relationships • Defuse customer situations and provide resolution in a timely and effective manner • Ensure the security and privacy of customer information through education, compliance and resolution of issues • Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program • The hours and schedule for this position will vary by week depending on business needs You own this if you have… • The ability to effectively build relationships with your customers, peers and leadership • Proficiency in multiple operating systems such as MS Windows, iOS and Android • Clear, effective communication with strong interpersonal skills • The ability to prioritize multiple tasks in a fast paced environment • Accountability, initiative and a high level of ownership • The ability to work a flexible schedule based on department needs We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $18.30 - $19.00 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%.

Maintain, troubleshoot, and optimize material handling control systems and lead technical support and training for Supply Chain facilities. | Bachelor’s degree in engineering or equivalent experience, strong electrical and controls systems knowledge, programming skills, leadership ability, and up to 40% travel. | Nordstrom Supply Chain (S.C) facilities plays a vital role in Supply Chain operations’ success in the distribution/fulfillment aspect of the business. Facilities is seeking for a proactive automation controls and technical support role for Distribution/Fulfilment Center operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and robotic automation devices and programs. Candidate (Control Systems Engineer) will work closely with Supply Chain facilities team, DC-FC Start up Team, and Safety in supporting MHE systems optimization and project implementation. Serves as SME for all S.C sites, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, DZC (dual zone controller), DMC (dual motor controller), ASibus, motor control systems, servo drives, frequency drives, and electrical distribution systems. Monitor MHE metrics and partner with S.C facilities/operations for system performance issues and provide analysis across all DC/FC's. In escalation events, act as first level escalation support for Control Systems Techs/Leads, during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the network, based on business needs. The CSE will be responsible for DC-FC controls training and fully involved in the hiring process. Also, will lead in the development of Controls operating protocol, change management practices and policies. Responsibilities include, but are not limited to; • Regional support to all Supply Chain control systems techs/leads, by setting troubleshooting standard, manage controls related change management, coordinate with OEM on system troubleshooting and improvement. • Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of Supply Chain DCFC buildings. • Act as first level escalation support for the Control Systems Techs/Leads, during and after business hours, provide troubleshoot support remotely and/or locally all hardware or controls software systems for Supply Chain facilities buildings. • Work closely with DC/FC facilities controls team, Operations, Ops IT, Supply Chain Engineering team, DC/FC Start up Team, Automation Software teams, OEM teams, and Safety in supporting MHE systems optimization and project implementation. • Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems. • Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all DC/FC's. • Mentor, train, and set standard operating procedures for CSTs and/or CSLs for Supply Chain facilities buildings. • Facilitate Failure/Root Cause Analysis, Incident Review processes and implement process improvements and/or measures to avoid future incidents. • Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems. • Partner with DC/FC Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects for Supply Chain facilities, under Engineering Services. • Communicate technical issues and project timelines with Supply Chain facilities leadership, operations and the maintenance team. Explain production impacts. • Assist with skill assessments for the Technical positions within S.C facilities teams. • Handle flexible workload which may come from Engineering Services management and/or DC/FC operations. • Provide weekly site controls reliability information to Engineering Services leadership team. • Join weekly Engineering Services RCA call. • Travel up to 40% Basic Qualifications. • Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, or other related engineering degree OR 5+ years of equivalent professional or military experience. • Experience with electrical theory, Robotics, Controls components, automated equipment • Knowledge on programming software such as RSLogix5000 studio, FT View, and other controls software platforms • Knowledge of Robotics work cells and its control systems • Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components • Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components • Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems • Knowledge or Warehouse Management System Software Concepts and messaging protocols • Experience in interpreting, modifying, and developing mechanical and electrical drawings • Experience identifying, maintaining, and utilizing SCADA systems and KPIs • Excellent written, verbal and customer service skills. • Ability to lead others in a technical role and interact with all levels of management. • Experience with ASRS systems Preferred Qualifications • Systems controls design, logic and code writing, and programming experience. • Systems integration experience. • Experience supporting a wide range of different conveyors and sortation systems, including SDI, Dematic and Intelligrated/Honeywell. • Proven history of remote technical phone support. We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $94,500.00 - $156,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf Youtube Link: https://www.youtube.com/embed/Ik2td-Ucc5k?si=f7t2QCRBpqPRsr7g

Assist customers with sales and cashier transactions, maintain stockroom and sales floor organization, and support fulfillment and inventory processes. | Strong communication, organizational skills, ability to lift merchandise, and flexibility to work varied schedules in a fast-paced retail environment. | The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You’ll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for. We have multiple roles available in Sales, Cashier, Stock and/or Fulfillment departments. You can apply here and discuss which role you’re most interested in, during the interview process. A Day In The Life For Sales And Cashier • Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor • Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program • Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed • Work with the team to ensure the sale’s floor stays "runway ready" through re-merchandising and straightening throughout the day • Assist customers with a variety of transactions through a seamless and friendly experience • Demonstrate expertise in all technologies used in the store environment • Defuse customer situations and provide resolutions in a timely and effective manner A day in a Life for Stock Support and Fulfillment: • Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments • Fulfill customer orders in a timely manner following quality standards • Prepare and ship customer’s orders following quality, packing and shipping standards • Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes • Assist in maintaining clean and organized selling floors and stockrooms • Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures You own this if you have… • Clear, effective communication with strong interpersonal skills • Accountability, initiative and a high level of ownership • Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment • The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT OR FULFILLMENT ROLE) • The ability to work a flexible schedule based on business needs We’ve got you covered… Benefits Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $15.60 - $16.20 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

Develop and prioritize product roadmaps for in-store hardware, collaborate with engineering and business teams, define requirements, and drive product delivery and performance. | 3+ years product management experience with hardware and software in retail or ecommerce, technical understanding of software development, strong communication and cross-team collaboration skills. | Stores are the tactical experience of Nordstrom brought to life. From the service and fashion expertise of Nordstrom to the great brands at great prices in Nordstrom Rack, Nordstrom stores are a place where customers can find what they need to feel good and look their best. As a Product Manager 2 supporting the in-store hardware team, you’ll help discover and recommend devices to unlock the next generation of employee and customer experiences in-store. Your daily partnership with the engineering teams supporting our in-store devices will ensure that we prioritize the work that drives the biggest impact to our customer and employee experiences in-store. You’ll also work closely with other product managers, engineering teams, and business stakeholders to gather requirements to inform the next generation of hardware devices. The Product Manager 2 is a key member of the Nordstrom Product Management team, championing the employee and customer experience evolution through data-driven insights using a variety of qualitative and quantitative inputs and delivering key features, functionality, and programs for Nordstrom.  Product Management is responsible for making sure we build the right products and features for our customers and business. To accomplish that, product managers plan the product roadmap and prioritize the applicable technology backlog, lead product discovery, and measure and communicate results of the portfolios in production, all while ensuring stakeholder alignment. A day in the life… • Develop product roadmaps and prioritize features and solutions based on feedback, competitive analysis, user experience, and business objectives • Establish and monitor metrics for defining success, including Objectives and Key Results (OKRs) and key performance indicators (KPIs) for the products • Prioritize features and develop quarterly priorities and annual backlog • Establish and execute tactical plans for delivery of key workstreams supporting the strategic roadmap  • Assess feature/strategy value and success metrics in partnership with finance and business teams  • Support tactical prioritization and ensure alignment across business and technical stakeholders  • Support requirements definition inclusive of wireframes, process flows, user stories, and other supporting artifacts  • Contribute and execute on the go-to-market strategy inclusive of UAT, Communication Strategy, Change Management Strategy, and post go-live validations  • Support ongoing system health and performance by supporting key incident triage and ongoing health and maintenance initiatives  • Partner with UX, Research, and Engineering on hardware solutions • Act as key point of contact for stakeholders, providing updates, gathering feedback, and fostering strong communication across teams You own this if you have… • 3+ years of product management or equivalent experience with technology, retail, or ecommerce company preferred • 3+ years of hardware specific experience in the retail or related industry. Strong preference for candidates with experience combining both hardware solutions and software experiences at scale • Basic ability to define, measure, and analyze processes to identify improvement opportunities • Basic technical background and understanding of software development principles, including Agile development, and testing methodologies  • Strong attention to detail • Strong sense of ownership and drive on deliverables with an intellectual curiosity to continuously learn and grow • Ability to build relationships cross-functionally with multiple teams from areas such as Hardware Asset Management, Support Engineering, and multiple software Engineering teams • Strong interpersonal, oral, and written communication skills including presenting to various levels within a matrixed organization • Experience working with internally built and 3rd party software solution providers, collaborating and influencing across diverse audiences We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $121,500.00 - $188,500.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf

Lead and develop a remote team supporting Drop Ship Supplier partners, drive supplier performance improvements, optimize customer experience and cost, and collaborate cross-functionally to execute the Drop Ship channel strategy. | Bachelor’s degree in supply chain or equivalent, 8+ years in operations/logistics/program management, strong problem-solving and leadership skills, experience with BI analytics, and ability to travel. | Nordstrom is committed to being an ecommerce fashion leader.  We have long recognized the importance of having strong capabilities in both Physical and Digital retailing and we continue to innovate on how we can help our customers LOOK THEIR BEST and FEEL GOOD.  This key role of Senior Manager, Drop Ship Operations position is a key leader in our Supply Chain Organization, that will be responsible for leading, developing and supporting our remote team that support our Drop Ship Supplier partners directly while collaborating with our Merchandizing, Inventory, Buying and Supply Chain teams.  You will partner with and represent Nordstrom stakeholders in cross-functional efforts to support the Drop Ship channel strategy. The role is complex and will give you the opportunity to influence and drive the standardization and support to best service our ecommerce customer orders via this growing channel. A day in the life... • Develop and execute strategic roadmap to improve supplier performance, customer experience, cost optimization, supplier fulfillment network optimization and stakeholder management • Establish the vision for Drop Ship Operations organization to ensure team and internal partner alignment • Manage a team responsible for day-to-day operational and technical order issues impacting delivery speed to customer and customer experience on ecommerce orders • Support team by working with external software partners, Product, Technology and Analytics to provide the right tools for supplier specialists to identify vendor performance trends through reporting to increase speed to deliver and improve customer delivery experience • Identify KPIs needed for execution of a data driven team strategy and work with Analytics team to plan, design and execute on reporting • Review performance standards from Drop Ship Suppliers across key metrics that impact customer experience to identify opportunities to improve • Partner with team and Business Process Specialist to create, document and deliver scalable business processes the team can repeat across all suppliers for consistency and greater efficiency • Deploy a scalable and repeatable events playbook for successful execution of scaled events across this key channel • Partner across functions, building relationships that allow you to influence the strategy, plans and work to improve customer value through service, experience, availability, quality, and cost • Lead, coach, develop, and mentor team to deliver on key metrics and measurable improvements • Create a winning culture with growth mindset You own this if you have… • Bachelor’s Degree in supply chain management or equivalent • 8+ years’ experience in Engineering/Operations/Distribution/Fulfillment, Program Management, and/or Logistics • Proven ability to problem-solve, drive change, and lead through influence and collaboration • Ability to manage multiple priorities and make things happen in a fast-paced, dynamic environment • A willingness to partner across all dimensions of Nordstrom to influence, drive, and deliver change • Strong business acumen. Experience working with P&L data to drive bottom-line contributions • Strong verbal and written communications skills • Ability to travel 15% of the time; potential to increase based on business needs • Curiosity around new ways of working that will unlock potential for a team • Basic use of Tableau or other BI analytics software • Proven problem-solving and decision-making skills • Proven ability to drive and own complex business processed without the need for consistent direction We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $141,500.00 - $233,500.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

Collect, analyze, and present data insights to improve customer digital experience and support decision-making across business units. | 2+ years experience in data analysis, SQL proficiency, coding skills in R or Python preferred, strong communication and problem-solving skills, and ability to work independently. | Nordstrom is reinventing the retail industry through the power of data and artificial intelligence. The vision for Insights Delivery at Nordstrom is to be the best data-driven fashion retailer in the world, and we win by being relevant to the customer through an application of insight and prediction to outcomes. The Data Analyst 2 role on the Insights Delivery - Customer team is responsible for collecting, analyzing and presenting data to improve decision making around the customer digital experience. This individual should have a high degree of curiosity about the business and the skills to discover impactful insights from data. They should be able to communicate those insights in a way that builds confidence and enables decisions that drive business value. The ideal candidate is a creative self-starter and strong technical contributor who is always looking for new opportunities to solve business problems with data-driven tools. We welcome your curiosity about the business, your passion to unlock rich, nuanced insights from complicated data and the desire to communicate those insights in a way that drives positive business outcomes. We are committed to building teams that reflect the diversity of our customers and active inclusion is core to how Nordstrom wins. We’re an equal opportunity employer and encourage individuals from all backgrounds to apply. If the idea to make a difference in this vibrant intersection of fashion, data, and technology excites you, join our world-class insights delivery team! A day in the life… • Partner with key stakeholders to define success and develop measurement frameworks. • Dive deep into complex business problems and provide insights on business vertical performance through hypothesis testing. • Responsible for delivering a suite of analytical products include analyses, dashboards, insights, and recommendations. • Present the results to the stakeholders up to executive level and guide them to make the best use of analytics in their domain. • Own the definition and implementation of new metrics. • Find opportunities to use data to develop new strategies and improve overall performance. • Deliver high quality solutions and recommendations to a variety of problems both independently and through the collaboration with team members and business partners to drive outcomes. • Bring data to life through storytelling in a clear and meaningful way to audiences with mixed levels of technical expertise. • Reconcile divergent demands from multiple stakeholders in a fast-paced work environment. • Mentor more junior team members on analytics, storytelling and communication best practices. • Use advanced analytical and statistical practices to create thorough and actionable insights. • Collect data to analyze, execute and measure the customer analysis, marketing campaigns, merchandise and digital experience analysis. • Actively collaborate to apply learning to other channels/campaigns/products/business units. You own this if you have… • Bachelor’s degree in marketing, statistics, math, economics or related quantitative discipline or relevant work experience. • 2+ years of professional experience analyzing data, drawing conclusions and making recommendations. • 2+ years of experience in extracting & manipulating large data sets from various relational databases using SQL (BigQuery preferred). • Coding skills preferred in at least one statistical or programming language (R or Python preferred) to import, summarize, and analyze data. • Experience with statistical and machine learning algorithms to address a business question from analysis through insights delivery (e.g. regression, classification and/or clustering). • Strong proficiency with advanced graphics/visualization software (e.g. Tableau, Looker preferred). • Clear and effective written/verbal communication and strong interpersonal skills. • Ability to develop strong, synergistic relationships with a multitude of teams and personnel • Strong problem-solving skills: • Can complete ambiguous projects independently • Plan out the priority order of tasks • Find the right resources to complete the tasks • Define and articulate decisions regarding trade-offs to leadership #LI-EB1 We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $87,500.00 - $145,500.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf

Manage beauty counter sales and customer experiences by applying makeup, recommending products, achieving sales goals, and coordinating vendor events. | Passion for beauty and customer service, ability to connect with customers, multitasking and organizational skills, flexible schedule, and drive to meet sales targets. | In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The Nordstrom Beauty Counter Manager plays a dual role – part salesperson, part teacher - while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally. A day in the life… • Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals • Collaborate with team members to create a welcoming and inclusive environment for all customers • Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media) • Manage the scheduling and execution of vendor events and promotions • Build and maintain strong vendor relationships to maximize business results • Keep department customer-ready through organization and cleanliness • Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners • Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts You own this if you have… • Passion for customer service and beauty, including trends, makeup application, and skincare • Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application • Strong multitasking, organization, and follow-through skills • Drive to achieve sales goals, with interest in using networking and technology • The ability to work a flexible schedule based on business needs, including evenings and weekends • High level of ownership, accountability, and initiative We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $22.30 - $23.20 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%.

Assist customers with sales and cashier transactions, maintain stockroom and sales floor organization, and provide customer support in a fast-paced retail environment. | Strong communication and interpersonal skills, ability to lift up to 50 pounds occasionally, organizational skills, accountability, and flexibility to work varied schedules. | The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You’ll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for. We have multiple roles available in Sales, Cashier, Stock and/or Fulfillment departments. You can apply here and discuss which role you’re most interested in, during the interview process. A Day In The Life For Sales And Cashier • Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor • Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program • Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed • Work with the team to ensure the sale’s floor stays "runway ready" through re-merchandising and straightening throughout the day • Assist customers with a variety of transactions through a seamless and friendly experience • Demonstrate expertise in all technologies used in the store environment • Defuse customer situations and provide resolutions in a timely and effective manner A day in a Life for Stock Support and Fulfillment: • Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments • Fulfill customer orders in a timely manner following quality standards • Prepare and ship customer’s orders following quality, packing and shipping standards • Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes • Assist in maintaining clean and organized selling floors and stockrooms • Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures You own this if you have… • Clear, effective communication with strong interpersonal skills • Accountability, initiative and a high level of ownership • Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment • The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT OR FULFILLMENT ROLE) • The ability to work a flexible schedule based on business needs We’ve got you covered… Benefits Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $18.30 - $19.00 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

Manage beauty counter sales, provide makeup and skincare consultations, build customer relationships, and coordinate vendor events. | Passion for beauty and customer service, ability to multitask, achieve sales goals, work flexible hours, and maintain a positive team environment. | In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The Nordstrom Beauty Counter Manager plays a dual role – part salesperson, part teacher - while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a commissioned sales environment, are passionate about beauty trends and can build a customer following both in-store and digitally. A day in the life… • Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals • Collaborate with team members to create a welcoming and inclusive environment for all customers • Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media) • Manage the scheduling and execution of vendor events and promotions • Build and maintain strong vendor relationships to maximize business results • Keep department customer-ready through organization and cleanliness • Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners • Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts You own this if you have… • Passion for customer service and beauty, including trends, makeup application, and skincare • Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application • Strong multitasking, organization, and follow-through skills • Drive to achieve sales goals, with interest in using networking and technology • The ability to work a flexible schedule based on business needs, including evenings and weekends • High level of ownership, accountability, and initiative We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $23.80 - $24.80 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%.