Nordic Healthcare Group (NHG)

Lead multi-wave ServiceNow implementation programs managing governance, communications, and cross-functional teams. | Bachelor's degree and 8+ years project/program management experience including 3 years ServiceNow implementations, preferably in healthcare. | Make a difference. Be happy. Grow your career. SERVICENOW - PROGRAM MANAGER The Program Manager provides expert platform-specific services leveraging their technical, management, and leadership skills to ensure success and aide their client in meeting their organizational goals. Key Responsibilities Perform professional services for Nordic and its affiliates in alignment with the expectations of Nordic and each applicable client, including but not limited to: Lead the planning, execution, and delivery of a multi-wave ServiceNow implementation program, ensuring alignment with business objectives, scope, budget, and timelines. Establish and drive overall program governance, including project plans, RAID logs (risks, assumptions, issues, dependencies), status reporting, and executive communications. Manage the successful delivery of modules, including: IT Service Management (ITSM), IT Asset Management (ITAM), HR Service Delivery (HRSD), IT Operations Management (ITOM), Hardware Asset Management (HAM), and Software Asset Management (SAM) Collaborate with executive sponsors, business stakeholders, IT leadership, process owners, and implementation partners to define priorities and ensure organizational readiness. Oversee multiple workstreams and cross-functional teams, ensuring dependencies are identified and managed across all implementation waves. Facilitate requirements gathering, solution design reviews, and key decision-making sessions to support business and technical objectives. Monitor program health, proactively identifying and mitigating risks, issues, resource constraints, and schedule impacts. Manage vendor and consulting partner relationships, ensuring adherence to project milestones, deliverables, and quality standards. Drive change management, communication, training, and adoption activities to promote successful platform adoption and business transformation. Track program financials, resource utilization, and project performance metrics, providing regular updates to leadership and steering committees. Ensure compliance with enterprise architecture, security, governance, and ServiceNow platform best practices. Develop and maintain a roadmap for future implementation waves, incorporating lessons learned and continuous improvement opportunities. Skills and Experience Bachelor’s degree or equivalent combination of education and experience required. Relevant training, certification, or accreditation required. 8+ years of project/program management experience, including leading large-scale enterprise technology implementations. 3+ years of experience managing ServiceNow implementation programs or related IT transformation initiatives. Strong understanding of ServiceNow modules, including: IT Service Management (ITSM), IT Asset Management (ITAM), HR Service Delivery (HRSD), IT Operations Management (ITOM), Hardware Asset Management (HAM), and Software Asset Management (SAM) Experience leading or supporting ServiceNow implementations within healthcare organizations, with a strong understanding of healthcare operational workflows, compliance considerations, and stakeholder environments Experience managing complex, multi-phase or multi-wave transformation initiatives. Experience leading ServiceNow platform transformations across multiple business units and enterprise-wide deployments. Ability to effectively engage and communicate with executive stakeholders, business leaders, technical teams, and external consulting partners. PMP, PgMP, Agile, and/or ServiceNow certifications preferred. Additional Details Work may be performed remotely or onsite in a professional office environment, healthcare, or other industry-specific facility Travel up to 100% of the time, or as Nordic or client needs dictate Position generally necessitates travel outside of scheduled work hours including nights or weekends; travel interruptions may occur Work schedule will vary based on Nordic or client needs, and may include weekdays, weekends, holidays, after-hours, on-call, or long hours Must be available for calls, emails, and consults regularly and outside of scheduled work hours to support the client and communicate with Nordic staff as necessary Timely entry of time and expenses required in accordance with Nordic and client policy Status reporting and project handoff documentation as required by Nordic or client Provide equipment necessary to perform job functions in accordance with Nordic and client policy Complete all Nordic and client required training and education in timely manner Respond to communication from Nordic management team and other corporate team members in a timely and complete manner May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers #LI-AC1 Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans. Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides consulting services focused on strategy, technology, and operations, as well as managed services, that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic's culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.

Lead and mentor project and program managers to ensure successful IT project delivery within scope, budget, and timeline. | Bachelor's degree with 7+ years IT project management experience including leadership, PMP/PgMP certification preferred, and proficiency in Agile and Waterfall. | Make a difference. Be happy. Grow your career. The Role The IT PMO Delivery Manager is responsible for leading a team of Project/Program Managers within the IT Project Management Office (PMO) to ensure successful delivery of IT projects for our customers. This role involves overseeing the execution of a diverse portfolio of projects, providing leadership, mentorship, and guidance to the project management team, ensuring projects are delivered on time, within scope, and on budget. The Delivery Manager will also be responsible for refining and maintaining project management processes, tools, and best practices to optimize project success across the business. Resource capacity management and project data hygiene are also key deliverables for the role. Nordic, repeat Best in KLAS IT Services Firm and solely serving the healthcare industry, strives to empower healthcare providers to leverage technology and to realize digital transformation. All Nordic staff embrace Nordic’s maxims and mission to serve our customers who care so well for us. Key Responsibilities Leadership & Team Management: Lead and mentor a team of Project/Program Managers to successfully deliver IT projects, ensuring alignment with the organization's business objectives. Provide coaching, performance reviews, and professional development support to project management staff. Foster a collaborative and results-driven environment within the PMO, promoting teamwork and a high level of accountability. Manage resource allocation and project assignments for the project management team to ensure capacity and project demands are balanced. Engage with leaders across the IT operations to facilitate project success. Project Oversight & Delivery: Oversee and monitor the delivery of multiple IT projects, ensuring they are progressing as planned and are aligned with organizational goals. Validate risk mitigation plans are in place when needed. Act as an escalation point for Project/Program Managers to resolve complex issues and challenges that arise during project delivery. Ensure that projects are being delivered on time, within scope, and within budget, applying change requests as applicable. Regularly review and adjust project plans and timelines to ensure the successful achievement of milestones and project outcomes in conjunction with the project manager. Project Management Process and Governance: Establish, maintain, and enforce PMO processes, methodologies, and best practices across all projects to ensure consistency and high standards of delivery. Lead the implementation and maintenance of project management tools, templates, and standards to improve efficiency and effectiveness. Stakeholder & Executive Communication: Support the preparation and presentation of project portfolio updates to executives and other stakeholders, ensuring alignment on key project goals and outcomes. Manage and foster relationships with internal business stakeholders to ensure effective collaboration and expectation management throughout project lifecycles. Risk Management & Problem Solving: Proactively identify project risks and roadblocks, providing guidance and support to Project Managers to develop and implement mitigation strategies. Provide solutions to complex project-related challenges, ensuring minimal disruption to project delivery timelines. Escalate risks and issues to senior leadership when necessary and recommend appropriate corrective actions. Continuous Improvement: Evaluate and refine project management processes and methodologies to drive continuous improvement in project delivery. Promote a culture of knowledge sharing, learning, and innovation within the PMO team. Conduct post-project reviews and lessons learned sessions to identify areas of improvement for future projects. Resource & Budget Management: Oversee the resource allocation and workload management of the project management team, ensuring optimal utilization. Collaborate with finance and PMO teams to monitor project budgets, ensuring cost control and alignment with financial objectives. Ensure projects stay within budget by monitoring expenditures and making necessary adjustments. Validate data hygiene for customer reporting Skills and Experience BS/BA in information technology, Business Administration, or a related field, 5+ years related experience, certifications and registrations in certain areas. Has 3 years of supervisory experience. Minimum of 7+ years of experience in IT project management, with at least 3-5 years in a leadership or PMO Delivery Manager role. PMP (Project Management Professional), PgMP (Program Management Professional), or similar certifications preferred. Extensive experience with project management frameworks (Agile, Waterfall,) and managing IT infrastructure, software development, and digital transformation projects. Proven track record of managing and mentoring a team of project managers to successfully deliver large-scale IT projects. Strong experience in managing complex project portfolios, prioritizing, and aligning projects with strategic business goals. Additional details Required car travel to off-site locations, occasionally in adverse weather conditions. Long-distance or air travel as needed not to exceed 10% travel. Primarily Remote Work Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans. Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides consulting services focused on strategy, technology, and operations, as well as managed services, that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic's culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.

Lead digital transformation initiatives and manage strategic roadmaps aligning business and technical stakeholders. | 15+ years in program management and digital transformation within healthcare technology and EHR systems, with expertise in agile and product management. | Make a difference. Be happy. Grow your career. Nordic is looking for a Digital Program Manager who can help shape the future of digital transformation. This position will extend our expertise through digital to consumers, patients and providers to improve their health journey by providing expertise in digital strategy, digital transformation and program management. This role will provide critical best practices for moving from a traditional operating model to an agile, Product Delivery operating model. Responsibilities Provide expertise in product management, strategy, and digital transformation Best Practices. Provide guidance for moving multiple stakeholder teams toward an Agile Product methodology business model. Provide advice as needed on portfolio & project intake, prioritization, organizational design, team/role changes, business rhythms changes, meeting cadence changes, etc. Assist in executing a digital roadmap by removing blockers and supporting strategic initiatives. Assess efficacy of current programs, identify gaps, and propose solutions. Solve ambiguous problems, drive escalation and issue resolution, and proactively identify and mitigate risks before they become roadblocks that impede progress. Determine resource gaps and work with leadership to address gaps. Collaborate and liaise with senior management, IT, operations, subject matter experts, UX, other product teams, external partners, and business development partners as needed as the company transforms to an agile Product Delivery Operating Model. Ensure business and technical stakeholder needs are aligned by driving productive discussions that surface conflicts of interest and that lead to clear decisions and paths forward. Qualifications Healthcare technology and EHR system experience 15+ years Program Management, Digital Transformation, Vision and Strategy development. Deep knowledge of Content/Product/Search management systems, digital maintenance and operations processes, knowledge management systems, search, mobile, personalization engines, data modeling and master file management, workflow modeling, business process re-engineering, digital asset management, vendor negotiations, relationship management. Knowledge and a passion for emerging technologies and how they empower businesses to deliver great products. Proven ability to innovate and come up with ideas to help drive progress forward. Proven strategic thinking and ability to dive deeply into specific functional areas and learn what’s necessary to succeed. Ability to lead change and adapt quickly to changing business landscape. Ability to assume ownership in an atmosphere of ambiguity, act on own initiative, and be proactive. Ability to build relationships & foster partnerships across multiple disciplines. Strong team management, leadership, and coaching skills. Experience in financial services, retail or healthcare a plus, but more important is the ability to learn fast, ask questions, and solve problems. #LI-EG1 Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans. Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides consulting services focused on strategy, technology, and operations, as well as managed services, that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic's culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.

Design, implement, and support enterprise network infrastructure and provide Tier 3 escalation support. | 4+ years network engineering experience with strong Cisco and routing knowledge, ability to work independently and in teams, and on-call availability. | Make a difference. Be happy. Grow your career. The Role ​​The Network Engineer II responsibilities include assisting in enterprise network design, implementation and ongoing support of network infrastructure hardware and software components. Coordinate with both technical and non-technical staff and vendors on the implementation of complex projects. Perform analysis, diagnosis, and resolution of complex problems on both physical and virtual infrastructure platforms. Recommend, implement and document corrective solutions and preventative measures. Participate in evaluation and recommendation of new technology solutions. Provide Tier 3 support and guidance to IT for all Health System and affiliate entities. Document work in the form of policies, standards and knowledge base articles. This position consists of ensuring solutions are delivered in adherence of defined standards and policy. The Network Engineer II position is expected to lead technical projects as well as provide guidance to team members as needed to ensure quality and delivery of work. This position is expected to work both independently and with various teams across the Nordic Global enterprise. Key Responsibilities • Perform daily prioritization of work to ensure assigned project and incident SLA requirements are met • Install, configure, and maintain campus-wide wired and wireless (Wi-Fi) network hardware and software. • Assist with the evaluation and recommendation of technical solutions based on requirements, ranging from local to enterprise-wide deployments • Resolve network performance issues, manage network outages, and provide escalation support for technical teams. • Create detailed network diagrams, configurations, processes, and service records. • Coordinate with vendors, contractors, and internal IT teams to deliver projects and maintain system uptime. • Perform tasks related to the operation, servicing, and troubleshooting Skills and Experience • 4+ years of experience in Network Engineering • Strong knowledge of Cisco Catalyst network infrastructure • Strong knowledge of routing and switching (LAN/WAN, VLANs), wireless technologies, and network security standards. • Knowledge of network hardware and software such as routers, LAN and WAN switches, cabling and testing equipment • knowledge of TCP/IP, routing protocols (BGP, EIGRP, OSPF), VLANs, and Cisco networking technologies. • Ability to use monitoring tools (e.g., SNMP, Wireshark, Thousand Eyes) for troubleshooting. • Able to prioritize and execute tasks in a high-pressure environment. • Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities • Highly self-motivated and directed, with keen attention to detail • Strong customer service orientation • Experience working in a team-oriented, collaborative environment • On-call availability 7/24 as part of a rotation schedule • Requires working outside normal business hours for maintenance. • Other duties as assigned Additional details • Demonstrate a deep understanding of the application of technology in the technical environment • Have the necessary communication and interpersonal skills to interact with clients at all levels • Have the ability to keep up to date with technology as it develops and its potential impact • Be capable of taking a conceptual solution and turning it into a detailed design, configured and priced for the client • Act as the technical point of contact for clients and technical teams throughout the project life cycle • Be self-managed and capable of prioritizing workload based on workload requirements Education and Experience requirements • Generally, requires a Bachelor's degree and 5 years of related experience, a Master's degree and 3 years of related experience, or 8 years of related experience and no degree. Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Manage Workday system builds, workflow analysis, mentoring, and project documentation. | 5+ years Workday project management experience, strong communication, PMP preferred, healthcare experience ideal. | Make a difference. Be happy. Grow your career. A Nordic project manager needs to be able to effectively communicate with executives, peers, and project team members alike. Our PMs also need to excel at effectively guiding projects and teams to successful project completion. This is not a spot for rookies. We’re looking for an experienced Workday project manager who understands how to Make it About “We” in meeting the needs and goals of the people and the project. Here are a few things you’ll need: At least 5 years Workday Project Manager experience, healthcare experience ideal Experience with managing multiple types and sizes of Infor projects Senior Consultant A Senior Consultant provides consulting services to clients on Infor-related projects in an analyst, project management, project leadership or training capacity. Key Responsibilities Perform Workday-related consulting and administrative computer services for Nordic clients Apply technical expertise to individual client system build in order to identify, troubleshoot, and resolve problems. Mentor client project teams as necessary in project and system build strategy. Track and document risks and issues. Analyze and document workflows. Work closely with project leadership, including documentation and facilitation. Work directly with Infor end users. Monitor workflows, provide documentation, and optimization suggestions. Lead meetings regarding project status and on-going work-product coordination. Additional specific duties related to the project as may be required and dictated by individual clients. These duties are documented on a per-contract basis in the client’s statement of work. May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers. Skills and Experience Minimum 5 years of Workday Project Management experience required At least one Workday certification desired, but not required For project management/leadership roles, PMP strongly preferred. Strong communication skills, written and verbal. Highly organized, able to multi-task as well as maintain intense focus on individual tasks. Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product. Highly adaptable; able to acclimate quickly to new project assignments; to include, but not limited to: Adapt quickly to new work evironments. Work successfully with different teams and co-workers. Client workplace rules and regulations. Varying travel and living arrangements due to project location changes. Aptitude for mentoring and guiding others. Possess a strong work ethic who treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values. Very high degree of professionalism #LI-CM1 Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans. Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides consulting services focused on strategy, technology, and operations, as well as managed services, that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic's culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.

Manage and deliver IT projects on schedule and budget using waterfall methodology, lead remote teams, and maintain project documentation and communications. | 2-5 years project coordination/management experience, associate degree, budget management skills, strong communication, and preferably CAPM or PMP certification. | Make a difference. Be happy. Grow your career. The Role The IT Project Manager I is required to lead multiple projects through all lifecycle phases in support of IT. They are responsible to deliver projects on time and within budget and scope. Nordic, repeat Best in KLAS IT Services Firm and solely serving the healthcare industry, strives to empower healthcare providers to leverage technology and to realize digital transformation. All Nordic staff embrace Nordic’s maxims and mission to serve our customers who care so well for us. Key Responsibilities Manage and deliver projects on schedule and on budget utilizing waterfall methodology Proactively manage project finances and forecasting. Document project objective, scope, and deliverables; define project tasks and resource requirements. Schedule and attend cross functional project meetings, prepare agendas, take notes, send out relevant updates, etc. Deliver basic project plans, status updates and reports in conjunction with the technical project leaders. Lead geographically dispersed teams remotely. Required Skills and Experience Associate’s degree, minimum 2-5 years experience in Project Coordination/Project Management. Recent project management experience, with majority of projects delivered in Waterfall methodology At least 1 year experience in managing project budgets Strong interpersonal skills and influencing abilities. Ability to communicate effectively through verbal, written, and formal presentation communications. Nice to Have Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) MS Project experience Experience delivering projects related to infrastructure or healthcare Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans. Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides consulting services focused on strategy, technology, and operations, as well as managed services, that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic's culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.

The Pharmacy Application Coordinator will work closely with various healthcare professionals to configure software and manage change within the organization. They will also participate in the development and design of applications, ensuring optimal end-user experience and system performance. | Candidates should have a Bachelor’s degree with 12 years of related experience or a Master’s degree with 8 years of experience. They must possess strong technical knowledge, communication skills, and the ability to lead teams effectively. | Make a difference. Be happy. Grow your career. The Pharmacy Application Coordinator will work side by side with physicians, nurses, therapists, billing office staff, and more to configure our software, help people lead and manage change, and ultimately transform the way we provide healthcare across the organization. The Pharmacy Application Coordinator participates in the development and design of the application(s) for which the incumbent is responsible and is required to gain an in-depth knowledge of the application(s). The Pharmacy Application Coordinator will apply creativity and problem-solving skills to discover and design solutions for a broad array of issues, from configurations improving efficiency and patient safety to optimizations and software upgrades Essential Job Functions Recent/relevant technical experience in medication management integrated with EHR Substantially understands functionality, maintenance, and support of EPIC Applications, especially applicable application Expertise with workflow analysis and design. Is able to analyze workflow and offer suggestions or solutions in any department or market. Understands integration with other applications and is able to offer feedback to areas outside their application team. Assess and collaborate on system workflows in order to maintain optimal end-user experience. Support of informatics and market-led workgroups to identify, recommend, and own EMR scope of work. Maintenance in technical environments, production, and non-production, adherence to team standards for quality. Regularly monitors team incidents and requests and seeks opportunities to assist ACs with solutions Assistance in the delivery of training and education to various audiences, including coordination with the training team and end-user sponsors for the relevant content and delivery mechanism Expert with best practice workflows. Identifies when there is no standard and works to unify users or departments to agree on best practices. Proactive in identifying strategies to improve team performance and end-user satisfaction. Continuously looks for ways to improve the system. Facilitates discussion with enterprise E.H.R. and Epic team members to prioritize enhancements and develop timelines for implementation. Quickly and accurately assesses the root issue behind a problem and prepares a concise leadership summary describing the issue and potential solutions along with a recommended path to proceed. Able to independently lead a small team of individuals to address a problem area including establishment of timelines, end-user communication, leadership communication, and management of other teams. Able to own highly integrated issues and to pull people together as necessary to address them. Licensure/Certification Preferred Epic Willow/Beacon, Licensed as a Registered Pharmacist Education and Minimum Years of Experience Required Bachelor’s degree and 12 years of related experience or Master’s degree and 8 years. Other Knowledge, Skills, and Abilities Required Ability to absorb complex technical concepts and communicate them to a non-technical audience. Coordinate day-to-day activities of team members. Ability to delegate effectively. Outstanding prioritization, follow-up, and communication skills are required. Ability to research, organize, analyze, and synthesize data to support effective decision-making. Effectively navigates shifting priorities, demands, and timelines in a fluid environment. Experience in managing projects and leading meetings. Excellent at providing and receiving feedback regarding job performance. Additional Information Long Distance or air travel as needed – not to exceed 10% travel. Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans. Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides consulting services focused on strategy, technology, and operations, as well as managed services, that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic's culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.

The Senior Consultant will provide consulting services on Epic-related projects, applying technical expertise to client system builds and mentoring project teams. They will also analyze workflows, track risks, and lead meetings regarding project status. | Candidates must have at least 2 years of Epic experience and at least one current Epic certification. Strong communication skills and the ability to adapt to new environments are essential. | Make a difference. Be happy. Grow your career. A Nordic consultant is more than just an Epic expert. Our Inpatient analysts take ownership for their work and the greater success of the organization. We’re also looking for someone who listens to the client and understands that each project and each organization is unique. You'll need to tackle tough projects to help those organizations succeed. Experience implementing Epic is required, and if you have experience on a Connect or optimization project, that’s a plus. Here are a couple things you’ll need: -At least 2 years of Epic experience -At least 1 current Epic certification (EpicCare Inpatient, Clin Doc, Orders, ASAP, or other inpatient specialties) Senior Consultant A Senior Consultant provides consulting services to clients on Epic-related projects in an analyst, project management, project leadership or training capacity. Key Responsibilities Perform Epic-related consulting and administrative computer services for Nordic clients Apply technical expertise to individual client system build in order to identify, troubleshoot, and resolve problems. Mentor client project teams as necessary in project and system build strategy. Track and document risks and issues. Analyze and document workflows. Work closely with project leadership, including documentation and facilitation. Work directly with Epic end users. Monitor workflows, provide documentation, and optimization suggestions. Lead meetings regarding project status and on-going work-product coordination. Additional specific duties related to the project as may be required and dictated by individual clients. These duties are documented on a per-contract basis in the client’s statement of work. May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers. Skills and Experience All consultants must possess at least one Epic certification. Multiple certifications preferred. Some project management experience is preferred. Training roles may not always require Epic certification. For project management/leadership roles, PMP strongly preferred. Minimum two years’ Epic work experience after certification. Strong communication skills, written and verbal. Highly organized, able to multi-task as well as maintain intense focus on individual tasks. Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product. Highly adaptable; able to acclimate quickly to new project assignments; to include, but not limited to: Adapt quickly to new work environments. Work successfully with different teams and co-workers. Client workplace rules and regulations. Varying travel and living arrangements due to project location changes. Aptitude for mentoring and guiding others. Possess a strong work ethic who treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values. Very high degree of professionalism #LI-JG1 Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans. Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides consulting services focused on strategy, technology, and operations, as well as managed services, that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic's culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.

The Senior Consultant provides consulting services to clients on Epic-related projects, focusing on system build, troubleshooting, and mentoring client project teams. They are responsible for tracking risks, analyzing workflows, and leading project meetings. | Candidates must have at least 2 years of Epic experience and hold at least one current Epic certification. Strong communication skills and the ability to adapt to new environments are essential. | Make a difference. Be happy. Grow your career. A Nordic consultant is more than just an Epic expert. Our analysts take ownership for their work and the greater success of the organization. We’re also looking for someone who listens to the client and understands that each project and each organization is unique. You'll need to tackle tough projects to help those organizations succeed. Experience implementing Epic is required, and if you have experience on a Connect or optimization project, that’s a plus. Here are a couple things you’ll need: -At least 2 years of Epic experience -At least 1 current Epic certification (Radiant, Cupid) Senior Consultant A Senior Consultant provides consulting services to clients on Epic-related projects in an analyst, project management, project leadership or training capacity. Key Responsibilities Perform Epic-related consulting and administrative computer services for Nordic clients Apply technical expertise to individual client system build in order to identify, troubleshoot, and resolve problems. Mentor client project teams as necessary in project and system build strategy. Track and document risks and issues. Analyze and document workflows. Work closely with project leadership, including documentation and facilitation. Work directly with Epic end users. Monitor workflows, provide documentation, and optimization suggestions. Lead meetings regarding project status and on-going work-product coordination. Additional specific duties related to the project as may be required and dictated by individual clients. These duties are documented on a per-contract basis in the client’s statement of work. May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers. Skills and Experience All consultants must possess at least one Epic certification. Multiple certifications preferred. Some project management experience is preferred. Training roles may not always require Epic certification. For project management/leadership roles, PMP strongly preferred. Minimum two years’ Epic work experience after certification. Strong communication skills, written and verbal. Highly organized, able to multi-task as well as maintain intense focus on individual tasks. Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product. Highly adaptable; able to acclimate quickly to new project assignments; to include, but not limited to: Adapt quickly to new work evironments. Work successfully with different teams and co-workers. Client workplace rules and regulations. Varying travel and living arrangements due to project location changes. Aptitude for mentoring and guiding others. Possess a strong work ethic who treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values. Very high degree of professionalism #LI-JG1 Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans. Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides consulting services focused on strategy, technology, and operations, as well as managed services, that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic's culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.