Mosaic Health

Lead and develop a high-performing healthcare recruiting team, develop proactive sourcing strategies, and partner with hiring managers to improve hiring outcomes. | 10+ years of recruiting experience, leadership skills, healthcare recruiting knowledge, proficiency with ATS and data analytics, and stakeholder management skills. | Job Description Summary ‎ Mosaic Health is a mission-driven healthcare organization dedicated to delivering high-quality, compassionate care across our clinics and programs. We prioritize patient outcomes, employee engagement, and continuous improvement. We’re seeking a strategic Talent Acquisition Manager to build proactive recruiting capability, strengthen our TA team, streamline processes, and elevate service to internal clients (hiring managers and department leaders). ‎ How will you make an impact & Requirements ‎ Role Summary The Talent Acquisition Manager will lead a high-performing recruiting team to attract, engage, and hire top clinical and non-clinical talent. This role emphasizes proactive sourcing and employer branding, coach-led team engagement, data-driven process improvements, and partnership with hiring leaders to deliver an exceptional candidate and client experience. Key Responsibilities - Strategy & Proactive Sourcing - Develop and execute proactive recruiting strategies (pipelines, talent communities, targeted sourcing, and diversity outreach) to reduce time-to-fill and dependency on reactive advertising. - Build and maintain candidate pipelines for high-priority and hard-to-fill roles (clinical, allied health, leadership). - Lead employer brand initiatives and targeted outreach campaigns to increase Mosaic Health’s visibility in key talent markets. - Team Leadership & Engagement - Manage, coach, and develop TA specialists and sourcers; set clear goals, conduct regular 1:1s, and run effective team meetings. - Foster a culture of continuous learning, accountability, collaboration, and high morale. - Establish performance metrics, provide feedback, and implement career development plans for direct reports. - Process Improvement & Operational Excellence - Analyze recruiting workflows and metrics; identify friction points and implement process optimizations (e.g., structured interviewing, candidate experience improvements, automation, ATS best practices). - Own recruitment KPIs (time-to-fill, quality-of-hire, cost-per-hire, offer acceptance, diversity metrics) and deliver regular reporting and recommendations to leadership. - Partner with HRIS/People Ops to optimize ATS configuration, reporting, and integrations. - Client Partnering & Stakeholder Experience - Act as a strategic partner to hiring managers — provide workforce planning support, market intelligence, role design guidance, and hiring strategy consultation. - Design and deliver manager training on interviewing, selection, and inclusive hiring practices. - Ensure consistent, high-quality communication with hiring managers and candidates; manage escalations and resolve hiring blockers swiftly. - Compliance & Candidate Experience - Ensure recruiting activities comply with applicable employment laws and internal policies. - Champion an outstanding candidate experience from sourcing through onboarding; measure and improve candidate satisfaction. Success Measures / KPIs - Reduced time-to-fill for priority roles (target % improvement within 12 months) - Increased candidate pipeline depth for hard-to-fill positions - Improved hiring manager satisfaction scores - Increased diversity of hires and quality-of-hire metrics - TA team engagement and retention rates Qualifications - 10+ years of progressive recruiting experience, including 2+ years in a people-leadership role (healthcare recruiting experience strongly preferred). - Demonstrated success building proactive sourcing programs and talent pipelines. - Strong operational experience optimizing recruiting processes and leveraging Workday Recruiting with a focus in recruitment analytics. - Excellent coaching, stakeholder management, and influencing skills. - Solid understanding of clinical and allied health hiring landscapes (preferred). - Proficiency with major ATS platforms and sourcing tools; comfort with data and reporting. - BA/BS required; relevant HR/recruiting certifications (e.g., SHRM, AIRS) a plus. Competencies & Personal Attributes - Strategic thinker with a hands-on bias for action. - Collaborative partner who builds trust with hiring leaders. - Results-oriented, metrics-driven, and organized. - Excellent communicator with strong negotiation and problem-solving skills. ‎ Compensation: $103,043.00 to $154,563.00 Beware of fraudulent job postings: While Mosaic Health job advertisements may be found on many sites, our current openings page and its associated Workday account are the only places we accept applications for open roles. If you suspect a job post is fraudulent, please let us know at recruiting@apree.health. Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. Learn More about Mosaic Health Learn More about Millennium Physician Group Learn More about CareMore Health Learn More about Castlight Health Learn More about Vera Whole Health

Provide first-line technical support, troubleshoot hardware/software issues, and manage support tickets. | Experience in IT support, strong communication skills, and familiarity with Windows and ITSM tools; healthcare experience is preferred but not required. | Job Description Summary ‎ The IT Service Desk Technician provides first-line technical support to end users in a healthcare environment. This role focuses on resolving incidents and fulfilling requests while delivering a consistent, high-quality support experience for those who serve our patients. ‎ How will you make an impact & Requirements ‎ Key Responsibilities Provide Tier 1–2 technical support via phone, email, and portal Troubleshoot hardware, software, and access-related issues Log, update, and resolve tickets in the ITSM system Support user onboarding and offboarding activities Escalate issues as needed while maintaining ownership Follow established procedures and document resolutions Required Qualifications Experience in IT service desk or technical support Strong customer service and communication skills Ability to troubleshoot Windows and common business applications Comfortable working in a ticket-driven environment Preferred Qualifications Healthcare IT experience Familiarity with ServiceNow or similar ITSM tools Remote support experience Work Schedule Full-time, remote Standard business hours ‎ Compensation: $20.90 to $31.35 Beware of fraudulent job postings: While Mosaic Health job advertisements may be found on many sites, our current openings page and its associated Workday account are the only places we accept applications for open roles. If you suspect a job post is fraudulent, please let us know at recruiting@apree.health. Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. Learn More about Mosaic Health Learn More about Millennium Physician Group Learn More about CareMore Health Learn More about Castlight Health Learn More about Vera Whole Health

Lead and coach a team of Product Managers to execute product strategy and roadmap across multiple scrum teams while collaborating cross-functionally and driving customer-focused outcomes. | 4-8+ years in product management with 2+ years managing PMs, experience with Agile/Lean practices, strategic thinking, excellent communication, and preferably experience in regulated industries. | Job Description Summary ‎ The Sr Manager, Product Management plays a pivotal role in driving product strategy and execution across a portfolio of products. You’ll lead a team of Product Managers and collaborate closely with cross-functional partners to shape the roadmap, deliver value to our customers, and align outcomes with company goals. This role blends strategic leadership with hands-on product development, making it ideal for someone who thrives at the intersection of people management and product innovation. ‎ How will you make an impact & Requirements ‎ Passionate about solving complex problems, you bring clarity to ambiguity and excel at scaling product practices across multiple teams. You are equally comfortable rolling up your sleeves to support product execution as you are mentoring others and driving strategic alignment. You'll have the opportunity to build alongside a seasoned leadership team and a network of cross-functional experts. Product Culture at apree Our product organization is an extremely collaborative culture between the business, engineering, design, and customer-facing teams. You will sit in a key driver's seat leading multiple teams building consumer and enterprise products that tie directly into the inner workings of the United States healthcare and the largest employers in the nation. To lead your teams effectively; • We listen, evaluate, and promote ideas without an ego or unfair bias. • We are in business to take big but measured risks to disrupt the status quo. • We do right by customers; we grow when they grow and their trust is a key asset. • We are empathetic to human conditions that limit access to equitable health care. • We partner with security and compliance to safe-guard customer data. Key Responsibilities Product Strategy & Portfolio Ownership – Own the 12 month vision and roadmap for a subset of the product; ensure alignment with company strategy and cross-team initiatives. Team Leadership & Coaching – Lead, coach, and support a team of Product Managers; foster a high-performing, empowered, and collaborative team culture. Strategic Roadmap Execution – Oversee prioritization and delivery across 3 or more scrum teams; connect day-to-day execution to long-term strategic outcomes. Cross-Functional Collaboration – Partner with Engineering, Design, Marketing, Sales, and Customer Success to drive product development and launch initiatives. Cross-Functional Leadership – Partner with peer engineering and design leaders to drive product development and launch initiatives across the scrum teams in the zone. Customer & Market Insight – Drive deep customer understanding through research, feedback loops, and data; synthesize findings into actionable product strategy. Data-Driven Decision Making – Define and track KPIs and OKRs across your portfolio; use insights to inform priorities and guide product iterations. Stakeholder Communication – Act as the strategic voice of your domain; communicate roadmaps, risks, learnings, and product impact to internal and external stakeholders. Mentorship & Career Development – Invest in the growth of your PM team by providing thoughtful feedback, coaching, and career pathing. Operational Excellence – Champion product development best practices; bring consistency, structure, and efficiency to the way we build and scale products. Qualifications & Experience • 4-8+ years of experience in product management, with at least 2+ years managing other Product Managers or leading multi-team initiatives. • Demonstrated success driving strategy and execution across multiple scrum teams in a cross-functional environment. • Deep understanding of Agile, Lean, and iterative product development practices. • Ability to mentor PMs and build high-performing product teams focused on outcomes and customer impact. • Strategic thinker who can navigate complexity, align stakeholders, and drive toward clarity and action. • Skilled at balancing long-term vision with short-term delivery. • Excellent communicator who can influence at multiple levels, from executives to cross-functional contributors. • Experience working in or adjacent to regulated industries (e.g., healthcare, finance) is a strong plus. • Proficiency with tools like Jira, Confluence, Productboard, or equivalent product management platforms. • Bachelor’s degree in Business, Engineering, Computer Science, or a related field; MBA or advanced degree is a plus. Compensation: $158,804K - $198,506K annual salary & bonus eligible ‎