Metro Supply Chain Holdings USA Inc

Lead startup operations for new logistics sites, manage warehouse operations, develop SOPs, train teams, monitor KPIs, and ensure safety and compliance. | 10+ years distribution experience, logistics industry background, WMS expertise, project management skills, and financial acumen. | SUMMARY The Implementation Operations Manager will direct start-ups of new sites and new customer onboarding into existing multi-client facilities, at a fast-growing third-party logistics (3PL) service provider. This role involves significant change management, managing operational execution, Customer Service and Client Relationships, training, efficiency, and safety during startups, ensuring a smooth handoff to site leadership.  The Operations and Implementation Manager will additionally support RFP’s and support the US growth and new business opportunities.  This position requires travel up to 75% of the time.   RESPONSIBILITIES Startup and Implementation Leadership * Change management. * Project Execution: Lead startup operations, ensuring adherence to business plans, budgets, and timelines. * Customer Collaboration: Partner with customers to define and meet operational requirements, exceeding their expectations. * Process Design: Develop and implement SOPs for efficient workflows in warehousing, order management, and shipping/receiving. * Team Training: Recruit, onboard, and train new teams, fostering operational success from day one, in accordance with company guidelines and regulations. * Performance Metrics: Monitor and analyze Performance/Activity Indicators (KPIs and KAIs), making recommendations for continuous improvement during startups. * Smooth Transitions: Provide a clean handoff to site leadership at the end of the project. Operations Management * Daily Oversight: Manage warehouse operations to ensure safety, quality, productivity, and customer satisfaction. * Leadership: Build and mentor high-performing teams, promoting a culture of safety and accountability. * Continuous Improvement: Identify operational inefficiencies and lead initiatives to enhance cost-effectiveness, service quality, and safety. * Compliance: Ensure adherence to company policies and regulatory standards. Strategic Contributions * Act as a liaison between site teams, corporate leadership, and customers to ensure alignment and effective communication. * Provide insights and recommendations to senior leadership for improving operational startups * Support long-term growth initiatives, including resource planning and site expansion. * Additional related responsibilities as required. EXPERIENCE * 10 years distribution experience (some of which is in a 3PL environment). Prior experience in the logistics industry, including operations management with a concentration in process definition and project management preferred. * Experience in managing start-up projects, warehousing and WMS experience required. * Red Prairie  / Blue Yonder / Manhattan / Synapse experience  * Understanding of budgeting, financial forecasting and cost control * Experience in utilization or management of distribution centers COMPETENCIES * Results Orientation * Communication * Problem Solving * Decision Making * Effective delegation * Adaptability in the context of a defined start-up plan * Managing Change, including the ability to differentiate between importance and urgency of decisions * Effective Collaboration across the organization, to leverage expertise. * Customer Centricity * Fostering Culture * Continuous Improvement Mindset * Financial Acumen  SKILLS  * Proven leadership ability to build a strong team environment * 5 years hands-on WMS knowledge as a super user or expert level. * Strong interpersonal skills – with the ability to leverage effective relationships at all levels in the organization.  * Strong communication skills – both written and verbal. * Working knowledge of warehouse equipment. * Service oriented with strong customer interaction skills and commitment. * Strong analytical skills with an emphasis on financial reports * Excellent time management and organizational skills.  EDUCATION  * A Bachelor’s Degree in business management with a focus on operations management or combination of education and related experience * A Designation in logistics management preferred  WHY JOIN US? * Work in an environment where safety is our first priority * The opportunity to build a career with a growing company * Medical, dental, and vision coverage for you and your family * Life and disability insurance * Wellness programs to support your family’s well-being * A Retirement Savings Program with a company match * Company team wear allowance * Company sponsored social events * Community volunteering  We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.  Where permissible under applicable state and local law, applicants may be subject to pre-employment drug test and background check after receiving a conditional offer of employment.

Lead startup operations, develop SOPs, manage teams, and ensure smooth transitions to site leadership. | Extensive logistics, warehouse management, project management, and WMS experience, with leadership in start-up environments. | SUMMARY The Implementation Operations Manager will direct start-ups of new sites and new customer onboarding into existing multi-client facilities, at a fast-growing third-party logistics (3PL) service provider. This role involves significant change management, managing operational execution, Customer Service and Client Relationships, training, efficiency, and safety during startups, ensuring a smooth handoff to site leadership.  The Operations and Implementation Manager will additionally support RFP’s and support the US growth and new business opportunities.  This position requires travel up to 75% of the time.   RESPONSIBILITIES Startup and Implementation Leadership * Change management. * Project Execution: Lead startup operations, ensuring adherence to business plans, budgets, and timelines. * Customer Collaboration: Partner with customers to define and meet operational requirements, exceeding their expectations. * Process Design: Develop and implement SOPs for efficient workflows in warehousing, order management, and shipping/receiving. * Team Training: Recruit, onboard, and train new teams, fostering operational success from day one, in accordance with company guidelines and regulations. * Performance Metrics: Monitor and analyze Performance/Activity Indicators (KPIs and KAIs), making recommendations for continuous improvement during startups. * Smooth Transitions: Provide a clean handoff to site leadership at the end of the project. Operations Management * Daily Oversight: Manage warehouse operations to ensure safety, quality, productivity, and customer satisfaction. * Leadership: Build and mentor high-performing teams, promoting a culture of safety and accountability. * Continuous Improvement: Identify operational inefficiencies and lead initiatives to enhance cost-effectiveness, service quality, and safety. * Compliance: Ensure adherence to company policies and regulatory standards. Strategic Contributions * Act as a liaison between site teams, corporate leadership, and customers to ensure alignment and effective communication. * Provide insights and recommendations to senior leadership for improving operational startups * Support long-term growth initiatives, including resource planning and site expansion. * Additional related responsibilities as required. EXPERIENCE * 10 years distribution experience (some of which is in a 3PL environment). Prior experience in the logistics industry, including operations management with a concentration in process definition and project management preferred. * Experience in managing start-up projects, warehousing and WMS experience required. * Red Prairie  / Blue Yonder / Manhattan / Synapse experience  * Understanding of budgeting, financial forecasting and cost control * Experience in utilization or management of distribution centers COMPETENCIES * Results Orientation * Communication * Problem Solving * Decision Making * Effective delegation * Adaptability in the context of a defined start-up plan * Managing Change, including the ability to differentiate between importance and urgency of decisions * Effective Collaboration across the organization, to leverage expertise. * Customer Centricity * Fostering Culture * Continuous Improvement Mindset * Financial Acumen  SKILLS  * Proven leadership ability to build a strong team environment * 5 years hands-on WMS knowledge as a super user or expert level. * Strong interpersonal skills – with the ability to leverage effective relationships at all levels in the organization.  * Strong communication skills – both written and verbal. * Working knowledge of warehouse equipment. * Service oriented with strong customer interaction skills and commitment. * Strong analytical skills with an emphasis on financial reports * Excellent time management and organizational skills.  EDUCATION  * A Bachelor’s Degree in business management with a focus on operations management or combination of education and related experience * A Designation in logistics management preferred  WHY JOIN US? * Work in an environment where safety is our first priority * The opportunity to build a career with a growing company * Medical, dental, and vision coverage for you and your family * Life and disability insurance * Wellness programs to support your family’s well-being * A Retirement Savings Program with a company match * Company team wear allowance * Company sponsored social events * Community volunteering  We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.  Where permissible under applicable state and local law, applicants may be subject to pre-employment drug test and background check after receiving a conditional offer of employment.

Supervising warehouse activities, ensuring safety, and managing staff performance. | Requires 5+ years in warehouse roles, with leadership experience, and familiarity with WMS and logistics procedures. | JOB TITLE: Operations Supervisor – Primary Schedule Monday through Friday Second Shift -3:30pm- Midnight Summary Aspect Retail Logistics US, Inc. is a privately owned third-party provider of customized logistics solutions with operations across the US and Canada. A leader in supply chain, we have strong partnerships with our customers supported by our service-oriented culture. We are currently seeking a Operations Supervisor in Monroe, Ohio to join our Team. While following Aspect Retail Logistics US, Inc. best practices, the Warehouse Supervisor plans, coordinates and monitors activities of a warehouse operations team. Responsibilities · Ensure safety compliance is first and foremost for the security and safety of teammates and corrects all unsafe behaviors. Ensure safety incident reports are completed timely and partner with leadership to identify root cause analysis and corrective action. · Enforces safety guidelines and rules, GMP requirements and all company policies within his/her area · Monitors key performance indicators tracking operational performance. · Monitors key performance indicators tracking operational performance. · Train, supervise, and motivate logistics staff to ensure efficient operations · Manages challenges on the warehouse floor through observations and those raised by team members. Identify and remove barriers to productivity. · Develop collaborative relationships with team members, providing leadership necessary to achieve warehouse operation objectives. · Participates in department or companywide projects in support of the company goals and objectives. · Train and ensure consistent, sustainable best practices as the basis for all work. · Monitor outbound Order Progress and/or Load Planning Display in WMS to ensure progress against days tasks is progressing according to plan and all tasks will be completed on time · Other duties as assigned EDUCATION AND EXPERIENCE · Bachelor’s degree or equivalent experience preferred · Five (5) years warehouse experience, with two (3) years in a leadership role · Previous experience with Warehouse Management Information System (WMS), staff management, team development & workload planning preferred Required Skills/Abilities: · Solutions oriented approach to challenges/issues with the ability to set priorities & meet deadlines on multiple complex tasks. · Strong interpersonal skills to communicate effectively with the team both verbally and written. · Working knowledge of receiving and shipping procedures and methodologies · Working knowledge of Microsoft Office including Outlook, Excel, and Teams · Ability to coach and guide a team. · Able to pass on site written and driving forklift test. · Ability to work extended business hours and holidays as needed. Physical Requirements: · Frequently lifting and/or carrying objects weighing up to 50 pounds. · Must be able to complete warehouse-related physical activities (walking, standing, talking, hearing, pushing, reaching, seeing, stooping/crouching, smelling, depth perception, identifying colors) as needed. · Must be able to work in a fast-paced environment. · Must be capable of working in the elements both inside and outside including multiple warehouse temperature zones. · Participate in required company safety & quality programs, trainings adhering & enforcing policies. Join Aspect Retail Logistics U.S., Inc. and you'll be part of a diverse team focused on delivering the best possible service to our customers, creating a fun and collaborative work environment, and giving back to the community.