Marathon Health

Provide advanced technical support and serve as escalation point while mentoring junior staff and ensuring SLA compliance. | Associate degree and 5+ years technical support experience with proficiency in enterprise troubleshooting and ticketing systems. | Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health ABOUT THE JOB The Senior Help Desk Tech provides advanced technical support for hardware, software applications, operating systems, and networking issues, with a strong focus on customer service and efficient problem resolution. The Senior Technician serves as an escalation point for complex service requests and incidents that cannot be resolved at the first level. ESSENTIAL DUTIES & RESPONSIBILITIES Diagnosing and resolving advanced technical issues across multiple platforms and environments, including computers, servers, peripherals, and network components. Acting as a technical lead for escalated support cases, ensuring timely resolution and root cause. Collaborating with Tier 1 technicians to provide guidance, mentoring, and knowledge sharing. Documenting solutions and contributing to the knowledge base to improve team efficiency and reduce repeat incidents. Coordinating with other Technology teams (e.g., infrastructure, clinical application support, Security) to resolve cross-functional issues. Meet or exceed required Service Level Agreements for issue resolution Participate in After-Hours On-Call Rotation Strict adherence to all IT Policies and Procedures (including HIPAA, PCI Compliance, and Hi Trust) QUALIFICATIONS Associate's Degree in Information Technology and a minimum of 5 years’ experience in technical support, help desk operations, IT service management, or equivalent combination of education and experience. Familiarity with incident tracking systems and ticketing platforms (e.g., Freshservice, ADO, or Jira). Proven ability to troubleshoot hardware, software, and network issues in a corporate or enterprise environment. CompTIA A + and or Network + - Preferred. DESIRED ATTRIBUTES Background in ITIL practices – especially incident management Industry experiences supporting a healthcare environment Experience training or mentoring junior IT staff Experience working in a customer-facing role, providing technical assistance and resolving user issues. Demonstrates strong organizational skills with the ability to manage multiple high-priority tasks under pressure while maintaining service level agreements and response times. Works independently with minimal supervision, while also contributing effectively to team-based troubleshooting and knowledge sharing. Communicates technical concepts clearly and professionally across all levels of the organization, both verbally and in writing, including documentation and user guidance. Accurately distinguishes between Tier 1 and Tier 2 issues, applying sound judgment to escalate appropriately and ensure timely resolution of complex incidents. Self-driven to explore new technologies, tools, and methodologies that enhance support capabilities and align with evolving business needs. Pay Range: $30.00-35.00/hr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.

Design, develop, and maintain web and mobile features using React and React Native while building scalable backend services. | Bachelor's degree and 2+ years experience with React, C#, TypeScript, and AWS cloud technologies required. | Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health ABOUT THE JOB The software engineer role for the Portal and Applications team is an Engineer who can operate with autonomy while adhering to well-established organizational development practices. The ideal candidate will contribute to the design and implementation of small to medium complexity features, demonstrating strong technical proficiency in one to two frameworks and the ability to write and debug code independently. A solid understanding of basic system design principles is essential. This role also requires business acumen—understanding product requirements and actively participating in feature planning. Success in this position means consistently following development best practices while delivering high-quality, maintainable software. ESSENTIAL DUTIES & RESPONSIBILITIES Feature Development: Design, develop, and maintain small to medium complexity features across web and mobile platforms using React and React Native, ensuring alignment with product requirements and user experience goals. Backend Engineering: Build and maintain scalable backend services using C#, TypeScript, Ruby on Rails, and RESTful APIs. Contribute to the development of microservices architectures that support modular and maintainable systems. Cloud & Infrastructure: Work with AWS cloud technologies including ECS, EKS, Lambda, API Gateway, S3, CloudWatch, and infrastructure-as-code tools like Terraform. Integrate event-driven systems using Debezium, Kafka, and SNS/NServiceBus for queueing and messaging. Database Development: Maintain a functional understanding of key data sources such as relational postgres database, salesforce, netsuite, and athena, ensuring data integrity, performance, and scalability. Product Collaboration: Partner with product managers and designers to understand business requirements and contribute to feature planning and prioritization. Process Adherence: Follow established development best practices including version control, code reviews, automated testing, CI/CD pipelines, and documentation standards. Autonomous Execution: Operate independently within a framework of well-defined engineering standards, delivering high-quality solutions with minimal oversight. Continuous Improvement: Identify opportunities to improve code quality, system performance, and team workflows. Actively contribute to knowledge sharing and team growth. QUALIFICATIONS Bachelors or Masters Degree in computer science or related field and 2+ years of software development experience or equivalent combination of education and experience. Experience working on development teams in an Agile Scrum environment in the following technologies: React, React Native, C#, Typescript, RESTful API’s, and microservices. DESIRED ATTRIBUTES Solid understanding of software engineering principles and basic system design. Demonstrated ability to write, debug and maintain clean, efficient code independently. Adherence to established development best practices including version control, code reviews, testing, and CI/CD workflows. Ability to understand product requirements and contribute meaningfully to feature planning and prioritization. Strong communication skills and a collaborative mindset to enable cross functional development with product and design teams. Comfortable working autonomously within a structured engineering framework. Proactive in identifying and solving problems and contributing to continuous improvement efforts Familiarity with project management, software development, and ticketing tools (Azure DevOps, Freshworks) AWS Certified cloud practitioner certification or equivalent Pay Range: $80,000 - $110,000/yr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.

Lead security analysts to protect enterprise systems and PHI while ensuring compliance with healthcare security frameworks. | Bachelor's degree, 2+ years leadership in security, healthcare tech experience, HITRUST/SOC 2 certifications, and professional security credentials required. | Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health ABOUT THE JOB The Manager, Information Security, is responsible for leading a team of security analysts to protect enterprise systems and PHI, ensuring compliance with HITRUST, HIPAA, SOC 2 and related regulatory frameworks while maturing detection, response, and governance capabilities. This role will handle day-to-day management of security operations and continuous compliance monitoring. The manager information security is a hands-on technical role that should be proficient in incident response, threat hunting, vulnerability management, creating automation, and integrating systems into SIEM. ESSENTIAL DUTIES & RESPONSIBILITIES Leadership & Strategy Driving cybersecurity maturity with continuous improvement of controls Continuously evaluating and managing the cyber and technology risk posture of the organization Lead Marathon Health’s internal and outsourced security teams to execute on the roadmap defined by our CISO Lead the security team response to security incidents and breaches. Lead security awareness and training programs across the organization, with tailored content for clinical staff handling PHI Technical Execution Manage the prospect, client and 3rd party security assessment fulfillment process. Identify and manage vulnerabilities Developing and implementing comprehensive risk treatment plans to protect Marathon’s assets Monitoring compliance with the information security policies Keeping up to date with IT security standards and emerging threats Maintain up-to-date knowledge of emerging technologies and services that will help Marathon maintain its technical edge and evolution Architect, prioritize, coordinate, and communicate the choice of security technologies necessary to ensure a highly secure yet frictionless computing environment Assists in the evaluation of overall risk for IT systems and the data they contain and process, accounting for the people, processes, and technologies that provide security controls Maintain and continuously improve SOC2/HITRUST CSF certification; ensure security control ownership, evidence collection, and audit readiness are operationalized across all responsible domains Manage and enforce a comprehensive information security program covering identity and access management, vulnerability management, endpoint protection, network security, incident response, and third-party risk Collaboration & Cross-Functional Delivery Work with cross-functional teams including Technology, Legal, Privacy, Finance, Internal and External Auditors to achieve corporate objectives relating to information and data security Partner with legal and compliance teams to create and support a security culture through education and awareness programs designed to reduce the risks to the enterprise while also engaging key business leaders to ensure business unit involvement Monitor compliance with HIPAA, SOC 2, state-level data privacy regulations, and contractual security requirements across all employer and health plan clients Team Development Provide technical leadership, guidance and mentoring to Security Analysts. Conduct regular performance reviews, training, and career development planning. Promote knowledge sharing and best practices across the team. QUALIFICATIONS Bachelor’s degree in computer science, information systems or cybersecurity or related field and a minimum of 2 years’ experience in people leadership within security, including serving as the final decision-maker for hiring, development, and performance management, or equivalent combination of education and experience. Experience in healthcare technology, health systems, or digital health, with working knowledge of HIPAA, PHI governance, and clinical system dependencies. Experience owning or co-owning HITRUST CSF certification (or equivalent compliance framework such as SOC 2, ISO 27001). HITRUST Certified Common Security Framework Practitioner (CCSFP) or equivalent HITRUST training One or more professional security certifications: CISSP, CISM, or CISA. AWS Security Specialty or equivalent cloud security certification CRISC (Certified in Risk and Information Systems Control) AI governance or responsible AI certifications (e.g., ISACA AI Audit certificate, Certified AI Governance Professional) Travel is required for up to 15%, team meetings, clinic visits, audit support DESIRED ATTRIBUTES Demonstrated ability to translate technical infrastructure and security concepts into business risk and value narratives for executive and board audiences Experiencing driving vulnerability management across organizations. Experience in value-based care, employer-sponsored healthcare, or population health management organizations Proven track record operating in multi-site, distributed environments; ideally 500+ locations; with complex endpoint and network management needs. Hands-on experience deploying or governing AI tools in a healthcare or clinical environment, including PHI risk controls for AI systems Experience with AIOps platforms or AI-augmented IT operations tooling Familiarity with AWS (or comparable cloud) architecture, including security posture management in cloud-native environments Pay Range: $115,000 - $145,000/yr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. This position is also eligible for an annual incentive. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page. Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health Marathon Health exists to enable millions of people to live their healthiest lives, one patient at a time. If you have a passion for improving patient lives while transforming a broken U.S. healthcare, Marathon is the place for you. Marathon Health provides equal employment opportunities to all teammates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Marathon Health is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact recruiting@marathon.health. Marathon Health will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind. All our open positions are listed here on our website and any emails sent from our teammates contain the address “@marathon.health” if you have any questions or concerns about suspicious emails or queries, please don’t hesitate to contact us directly at PeopleExperience@marathon.health. Our benefits are built around access to care that works, starting with FREE Marathon Health services for you and your family, which provides unlimited, free primary care, routine labs, select prescriptions, vaccinations, and virtual mental health care for you and your family so that our teammates can do their best work and build better healthcare Below are some of our benefit offerings. Eligibility varies based on PT or FT status: Comprehensive Health & Wellness Benefits: Choice of 2 medical plans, 2 dental plans, and vision coverage, unlimited free mental health benefits and EAP resources, Rewards for challenges and healthy lifestyle activities Family Friendly & Reproductive Health Benefits: Family-building and hormonal health benefits and paid parental leave Time-Based Benefits: Generous PTO or FTO, Paid Holidays + A Day for What Matters Financial Support: Company paid Basic Life and Disability insurance, Supplemental Life, Spending Accounts, 401(k) with employer match and graded vesting Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable Click here to visit our Benefits page on our Careers page.

Design and develop features for web and mobile platforms and maintain scalable backend services using modern technologies. | Bachelor's degree and 2+ years development experience with proficiency in React, C#, TypeScript, and Agile Scrum. | Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health ABOUT THE JOB The software engineer role for the Portal and Applications team is an Engineer who can operate with autonomy while adhering to well-established organizational development practices. The ideal candidate will contribute to the design and implementation of small to medium complexity features, demonstrating strong technical proficiency in one to two frameworks and the ability to write and debug code independently. A solid understanding of basic system design principles is essential. This role also requires business acumen—understanding product requirements and actively participating in feature planning. Success in this position means consistently following development best practices while delivering high-quality, maintainable software. ESSENTIAL DUTIES & RESPONSIBILITIES Feature Development: Design, develop, and maintain small to medium complexity features across web and mobile platforms using React and React Native, ensuring alignment with product requirements and user experience goals. Backend Engineering: Build and maintain scalable backend services using C#, TypeScript, Ruby on Rails, and RESTful APIs. Contribute to the development of microservices architectures that support modular and maintainable systems. Cloud & Infrastructure: Work with AWS cloud technologies including ECS, EKS, Lambda, API Gateway, S3, CloudWatch, and infrastructure-as-code tools like Terraform. Integrate event-driven systems using Debezium, Kafka, and SNS/NServiceBus for queueing and messaging. Database Development: Maintain a functional understanding of key data sources such as relational postgres database, salesforce, netsuite, and athena, ensuring data integrity, performance, and scalability. Product Collaboration: Partner with product managers and designers to understand business requirements and contribute to feature planning and prioritization. Process Adherence: Follow established development best practices including version control, code reviews, automated testing, CI/CD pipelines, and documentation standards. Autonomous Execution: Operate independently within a framework of well-defined engineering standards, delivering high-quality solutions with minimal oversight. Continuous Improvement: Identify opportunities to improve code quality, system performance, and team workflows. Actively contribute to knowledge sharing and team growth. QUALIFICATIONS Bachelors or Masters Degree in computer science or related field and 2+ years of software development experience or equivalent combination of education and experience. Experience working on development teams in an Agile Scrum environment in the following technologies: React, React Native, C#, Typescript, RESTful API’s, and microservices. DESIRED ATTRIBUTES Solid understanding of software engineering principles and basic system design. Demonstrated ability to write, debug and maintain clean, efficient code independently. Adherence to established development best practices including version control, code reviews, testing, and CI/CD workflows. Ability to understand product requirements and contribute meaningfully to feature planning and prioritization. Strong communication skills and a collaborative mindset to enable cross functional development with product and design teams. Comfortable working autonomously within a structured engineering framework. Proactive in identifying and solving problems and contributing to continuous improvement efforts Familiarity with project management, software development, and ticketing tools (Azure DevOps, Freshworks) AWS Certified cloud practitioner certification or equivalent Pay Range: $80,000 - $110,000/yr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page. Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health Marathon Health exists to enable millions of people to live their healthiest lives, one patient at a time. If you have a passion for improving patient lives while transforming a broken U.S. healthcare, Marathon is the place for you. Marathon Health provides equal employment opportunities to all teammates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Marathon Health is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact recruiting@marathon.health. Marathon Health will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind. All our open positions are listed here on our website and any emails sent from our teammates contain the address “@marathon.health” if you have any questions or concerns about suspicious emails or queries, please don’t hesitate to contact us directly at PeopleExperience@marathon.health. Our benefits are built around access to care that works, starting with FREE Marathon Health services for you and your family, which provides unlimited, free primary care, routine labs, select prescriptions, vaccinations, and virtual mental health care for you and your family so that our teammates can do their best work and build better healthcare Below are some of our benefit offerings. Eligibility varies based on PT or FT status: Comprehensive Health & Wellness Benefits: Choice of 2 medical plans, 2 dental plans, and vision coverage, unlimited free mental health benefits and EAP resources, Rewards for challenges and healthy lifestyle activities Family Friendly & Reproductive Health Benefits: Family-building and hormonal health benefits and paid parental leave Time-Based Benefits: Generous PTO or FTO, Paid Holidays + A Day for What Matters Financial Support: Company paid Basic Life and Disability insurance, Supplemental Life, Spending Accounts, 401(k) with employer match and graded vesting Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable Click here to visit our Benefits page on our Careers page.

Lead design, development, deployment of complex features and mentor junior engineers while collaborating on technical strategy. | Bachelor's degree and 5+ years development experience with 3+ years in technical leadership and advanced expertise in React, TypeScript, microservices, and Agile. | Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health ABOUT THE JOB As a Senior Software Engineer, you will play a critical role in driving the development of complex, multi-system features with a high degree of autonomy. You’ll independently own feature delivery from design through deployment, ensuring quality and scalability while mentoring junior engineers and fostering a culture of technical excellence. You’ll work closely with product and engineering teams to influence requirements during refinement and sprint planning, helping shape solutions that meet both business and technical goals. Your deep understanding of multiple frameworks and end-to-end workflows will enable you to apply advanced techniques to large-scale features and contribute meaningfully to system design and architecture. This role requires strong adherence to established development best practices, including code quality, testing, documentation, and CI/CD processes. Leading by example, you will be championing engineering standards and continuously improving how software is built and delivered. ESSENTIAL DUTIES & RESPONSIBILITIES End-to-End Feature Ownership: Independently design, develop, and deliver moderate to high complexity features across web and mobile platforms, ensuring quality, scalability, and alignment with business goals. Front-End Development: Build responsive and performant user interfaces using React and React Native, integrating seamlessly with backend services and ensuring consistent user experience across platforms. Backend Engineering: Implement robust backend systems using C#, TypeScript, Ruby on Rails, and RESTful APIs. Develop and maintain microservices that support distributed, scalable applications. Cloud & Infrastructure: Leverage AWS services including ECS, EKS, Lambda, API Gateway, S3, and CloudWatch to deploy and monitor applications. Use Terraform for infrastructure-as-code and manage event-driven architectures with Debezium, Kafka, and SNS/NServiceBus. Database Development: Design, query, and optimize relational databases using SQL and PostgreSQL, ensuring data integrity and performance across services. System Design & Architecture: Contribute to system-level design decisions, applying advanced engineering techniques and understanding of end-to-end workflows to build scalable, maintainable solutions. Mentorship & Collaboration: Mentor junior engineers, conduct code reviews, and foster a culture of continuous learning and technical excellence. Collaborate cross-functionally with product managers, designers, and other engineering teams to refine requirements and plan sprints. Process Leadership: Champion and adhere to established development best practices, including CI/CD, automated testing, version control, and documentation standards. Drive improvements in team processes and engineering efficiency. Technical Strategy: Influence technical direction by evaluating new frameworks, tools, and patterns. Ensure alignment with organizational standards and long-term scalability. QUALIFICATIONS BS or MS in computer science or related field and 5+ years of software development experience including 3+ years in a technical leadership role or equivalent combination of education and experience. Advance expertise of working on development teams in an Agile Scrum environment in the following technologies: React, React Native, C#, Typescript, RESTful API’s, and microservices. DESIRED ATTRIBUTES Strong understanding of end-to-end workflows, system design, and architectural patterns. Proven ability to apply advanced engineering techniques to large-scale features and systems. Demonstrated adherence to development best practices, including CI/CD, automated testing, code reviews, and documentation. Familiarity with project management, software development, and ticketing tools (Azure DevOps, Freshworks) AWS Certified Developer certification or equivalent Ability to influence product requirements and contribute meaningfully during refinement and sprint planning. Excellent communication and collaboration skills across cross-functional teams. Operates with a high degree of autonomy and accountability. Proactive in identifying technical risks, proposing solutions, and driving continuous improvement. Pay Range: $110,000 - $145,000/yr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page. Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health Marathon Health exists to enable millions of people to live their healthiest lives, one patient at a time. If you have a passion for improving patient lives while transforming a broken U.S. healthcare, Marathon is the place for you. Marathon Health provides equal employment opportunities to all teammates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Marathon Health is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact recruiting@marathon.health. Marathon Health will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind. All our open positions are listed here on our website and any emails sent from our teammates contain the address “@marathon.health” if you have any questions or concerns about suspicious emails or queries, please don’t hesitate to contact us directly at PeopleExperience@marathon.health. Our benefits are built around access to care that works, starting with FREE Marathon Health services for you and your family, which provides unlimited, free primary care, routine labs, select prescriptions, vaccinations, and virtual mental health care for you and your family so that our teammates can do their best work and build better healthcare Below are some of our benefit offerings. Eligibility varies based on PT or FT status: Comprehensive Health & Wellness Benefits: Choice of 2 medical plans, 2 dental plans, and vision coverage, unlimited free mental health benefits and EAP resources, Rewards for challenges and healthy lifestyle activities Family Friendly & Reproductive Health Benefits: Family-building and hormonal health benefits and paid parental leave Time-Based Benefits: Generous PTO or FTO, Paid Holidays + A Day for What Matters Financial Support: Company paid Basic Life and Disability insurance, Supplemental Life, Spending Accounts, 401(k) with employer match and graded vesting Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable Click here to visit our Benefits page on our Careers page.

Manage client relationships to drive value-based care outcomes using data analytics and strategic planning. | Requires bachelor's degree and 5+ years healthcare operations or client management experience with strong healthcare data analytics and value-based care knowledge. | Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. ABOUT THE JOB The Client Success Manager is responsible for developing and maintaining a strong and lasting client and broker/consultant partnership with assigned customers. This role is engaged in the strategic and proactive planning within the client’s overall line of business and is responsible for identifying and executing opportunities to engage the employee and member population to ultimately drive clinical and savings outcomes. The Client Success Manager serves as a trusted advisor who leverages claims data, value-based care insights, and performance analytics to demonstrate ROI and guide clients toward strategies that optimize health outcomes and total cost of care. This is accomplished via proactive and timely issue resolution, consulting customers on best practices, reviewing service/product offerings, recommending new solutions, and providing market insights. ​ ESSENTIAL DUTIES & RESPONSIBILITIES • Develop a deep understanding and interest of population health and healthcare utilization data, including medical and pharmacy claims trends, with the ability to articulate results and translate insights into actionable client strategies. • Leverage claims data and value-based care metrics to identify care gaps, high-cost utilization patterns, and opportunities for improved clinical intervention and cost containment. • Participate in new health center implementation planning and launch. • Manage contractual requirements including renewal terms and successfully renew clients at targeted escalation. • Identify and target revenue growth opportunities with existing clients including new member populations, health centers, products, and services. • Help define and leverage the coverage model for assigned Taft-Hartley clients. • Use creative feedback tools to develop an understanding of customer’s needs; work with internal partners to improve products and services. • Coordinate with the marketing team to develop and implement client-specific engagement plans including communication and incentive plans to improve utilization and patient experience. • Partner on strategies to drive employee and member engagement, achieve clinical and savings metrics, meet performance guarantees tied to value-based care outcomes, and maintain open communications with clinical staff. • In collaboration, analyze, summarize, report, and manage performance data related to clinic operations, claims experience, and value-based outcomes. Understand and track risk metrics related to the success of the partnership. • Consult with clients on value-based care principles, helping them understand how primary care investment reduces downstream claims spend and improves overall plan performance. • Maintain Salesforce documentation and reporting. • Execute all necessary contractual requirements in a timely manner; may assist in Requests for Proposals (RFPs) as requested. • Support the coordination of client eligibility file processing, invoicing, incentive documentation, and reporting. • May serve as the lead point of contact for all customer needs and requests. • Maintain broker relationship and engage in positive relationship to advocate on behalf of mutual client. • Run, interpret, and deliver client reporting - including claims analysis, utilization trends, and value-based care scorecards - on the appropriate frequency. QUALIFICATIONS Bachelor’s degree in business or healthcare administration and 5 or more years of directly related healthcare operations or account/client management experience, or an equivalent combination of education and experience. Proven success managing clients with complex needs and high expectations. Experience influencing stakeholders at all levels. Experience and understanding of Tart-Hartley and union environment. Strong command of healthcare data analytics, claims analysis, value-based care models, performance guarantee structures, and operational/clinical alignment. DESIRED ATTRIBUTES • Experienced in developing and delivering presentations, including claims reviews and value-based care performance summaries. • Working knowledge of medical and pharmacy claims data, cost drivers, and total cost of care methodologies. • Familiarity with value-based care frameworks, risk stratification, and quality measure reporting (e.g., HEDIS, care gap closure). • Possesses a high energy personal style and aptitude for process-oriented thinking. • Possesses strong oral and written communication skills. • Ability to build, foster, and maintain positive professional relationships. • Ability to influence others and work cross-functionally; possess ability to manage ambiguity and the organizational acumen to establish effective internal networks. • Willingness to develop an in-depth understanding of the market, business sector, and related services and think creatively to find solutions that are efficient and sustainable. • Understands and advocates for process improvement and adherence. • Ability to perform services for the client with tenacious follow up. • Strong project management, account portfolio planning, and prioritization. • Proficiency in use of Microsoft Office, Tableau, and CRM products (Salesforce experience preferred). • Direct experience working with or alongside risk‑based, value‑based, or alternative payment models, including PEPM structures, cost‑plus arrangements, outcomes‑based pricing, or shared‑risk frameworks. • Strong command of healthcare data analytics and claims interpretation, including medical and pharmacy claims, utilization patterns, risk stratification, and cost drivers, with the ability to translate insights into meaningful client action. • Experience designing, operationalizing, or supporting performance guarantee structures, outcomes‑based measurement, and financial accountability models in partnership with brokers, health plans, or employer sponsors. • Experience and understanding of Taft-Hartley and union environment. • Must live in California. • Willingness to travel up to 50%. Pay Range: $80,000 - $135,000/yr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. This position is also eligible for an annual incentive. We are accepting applications for this position until a final candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.

Lead end-to-end recruitment process and collaborate with hiring managers to fulfill staffing needs. | Bachelor's degree and 2+ years recruiting experience, preferably in healthcare, with strong organizational and communication skills. | Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. ABOUT THE JOB The Talent Acquisition Partner is responsible for leading the end-to-end recruitment process for healthcare and business professionals. This fast-paced role requires expertise in sourcing, evaluating, and securing top talent in a highly competitive healthcare market. The Talent Acquisition Partner collaborates closely with hiring managers to understand staffing needs, develop targeted sourcing strategies, conduct interviews, and manage candidate pipelines. Success in this role demands staying current on industry trends, maintaining a robust network, and leveraging out-of-the-box sourcing strategies. Strong organizational skills and the ability to thrive in a dynamic, results-driven environment are key to success. ESSENTIAL DUTIES & RESPONSIBILITIES Develop and utilize innovative and effective recruiting strategies designed to identify qualified candidates through traditional recruiting means, as well as through digital means and social media. Research candidate pool and identify sourcing possibilities while identifying barriers and solutions to the recruiting process. Work with other departments in order to understand unique skills and certifications required for particular clients. Establish candidate qualifications by developing knowledge, skill, and screening questions for each position. Extend employment offers with a thorough understanding of the terms and conditions of employment along with the ability to describe the salary and benefits of the position. Stay current on all governmental regulations, mandates, and policies on hiring practices. Prepare recruiting metrics and other reporting as required. Develop and maintain professional relationships with healthcare professionals. Represent the company at industry events, job fairs, and networking functions to enhance the company’s employer brand and attract top talent. Ensure a positive and seamless experience for all candidates, from initial contact through the hiring process, fostering strong relationships with prospective employees. Drive diversity initiatives by identifying and attracting diverse talent and ensuring a fair, unbiased recruitment process. QUALIFICATIONS Bachelor’s degree and 2+ years of full life cycle recruiting in the healthcare industry or equivalent combination of education and experience. DESIRED ATTRIBUTES Experience working in a high-growth, high pressure, changing environment. Experience measuring key recruitment metrics to drive results. Experience utilizing a multitude of sourcing tools – including, but not limited to: LinkedIn, Indeed, Glassdoor, Findem, etc. Proficiency with applicant tracking systems (preferably Workday) job boards, and other recruitment tools. Flexibility to work in a fast-paced, high-volume environment with constantly changing priorities. Demonstrated strong interpersonal, presentation and organizational skills. Demonstrated excellent oral and written communication skills. Proficiency in use of Microsoft Office products Pay Range: $65,000 - $85,000/yr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page. Marathon Benefits Summary We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week. Health and Well-Being: Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire. Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program Lifestyle: Paid time off for vacation, sick leave, and more, holiday schedule Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. Learn more at marathon.health. Marathon Health exists to enable millions of people to live their healthiest lives, one patient at a time. If you have a passion for improving patient lives while transforming a broken U.S. healthcare, Marathon is the place for you. Marathon Health provides equal employment opportunities to all teammates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Marathon Health is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact recruiting@marathon.health. Marathon Health will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind. All our open positions are listed here on our website and any emails sent from our teammates contain the address “@marathon.health” if you have any questions or concerns about suspicious emails or queries, please don’t hesitate to contact us directly at PeopleExperience@marathon.health. Our benefits are built around access to care that works, starting with FREE Marathon Health services for you and your family, which provides unlimited, free primary care, routine labs, select prescriptions, vaccinations, and virtual mental health care for you and your family so that our teammates can do their best work and build better healthcare Below are some of our benefit offerings. Eligibility varies based on PT or FT status: Comprehensive Health & Wellness Benefits: Choice of 2 medical plans, 2 dental plans, and vision coverage, unlimited free mental health benefits and EAP resources, Rewards for challenges and healthy lifestyle activities Family Friendly & Reproductive Health Benefits: Family-building and hormonal health benefits and paid parental leave Time-Based Benefits: Generous PTO or FTO, Paid Holidays + A Day for What Matters Financial Support: Company paid Basic Life and Disability insurance, Supplemental Life, Spending Accounts, 401(k) with employer match and graded vesting Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable Click here to visit our Benefits page on our Careers page.

Manage and optimize digital marketing initiatives including content development, campaigns, webinars, and vendor relationships to drive B2B lead generation and pipeline growth. | Bachelor’s degree with 3-5 years B2B or digital marketing experience, proficiency with HubSpot, social media tools, creative tools like Canva and Figma, webinar platforms, and strong project management skills. | Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. ABOUT THE JOB The Digital Marketing Manager is responsible for the day-to-day execution and optimization of Marathon Health's digital marketing initiatives. This role supports the B2B marketing strategy by managing the development of strategies and creative assets/materials promoting Marathon content, thought leadership, events, webinars, press announcements, and more. The Digital Marketing Manager will work closely with B2B Marketing, Communications, and Solutions Marketing, as well as supporting the CMO, to maximize the reach and impact of initiatives across various channels, including social media, email, website, and more. They will work to enhance Marathon’s online presence, drive traffic and engagement, and generate leads to support pipeline growth and customer acquisition. ESSENTIAL DUTIES & RESPONSIBILITIES Partner with Marketing leadership on the development of content, campaign, and event calendars, the maintenance thereof, and advance communications to stakeholders. Manage the development of short and long-form content, partnering with Marketing leaders on content briefs and kick-offs to ensure alignment. Proactively identify all supporting materials required (social posts, emails, landing pages, blogs, CTA graphics, web pages, print, etc.) and develop content/creative briefs for their production. Identify resources as needed for the development of short- and long-form content, while taking the lead on drafting supporting materials as listed above, partnering with design to complete. Develop project plans and timelines using Asana and Notion for task management. Manage internal review rounds with stakeholders and rounds of revisions to successful, on-time completion. Seek out new ways to templatize and streamline processes, including developing customizable graphics within Canva. Develop and maintain email newsletters, nurture campaigns, and promotional email pushes for events, webinars, and more—learning basic HubSpot skills in partnership with MarOps. Set up and orchestrate webinars and other online events, managing email invites, registrations, attendee follow-ups, and more. Implement A/B testing strategies to refine messaging, creative, and conversion tactics for digital assets. Manage relationships with external vendors, agencies, and freelancers to support digital marketing initiatives and asset creation. Provide ad hoc project support across B2B and executive Marketing functions, coordinating with internal and external stakeholders to ensure on-time, successful delivery. QUALIFICATIONS Bachelor’s degree and 3-5 years of experience in B2B marketing, demand generation, digital marketing, or growth marketing, preferably in healthcare, or equivalent combination of education and experience. Must have experience with digital and social media management tools, such as HubSpot, LinkedIn campaign manager, AdWords, Meta, etc., along with creative tools like Figma and Canva, and webinar tools like Zoom. DESIRED ATTRIBUTES Strong collaboration and project management skills (Notion, Asana), juggling multiple campaigns, deadlines, and priorities, while managing stakeholder contributions. Exceptional writing skills, able to identify and carry a red thread through campaign materials for a cohesive brand experience from top to bottom of the funnel. Data-driven, with experience in evaluating the performance of digital content and optimizing continually for improved results. Pay Range: $85,000 - $105,000/yr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. This position is also eligible for an annual incentive. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page. Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. Learn more at marathon.health. Marathon Health exists to enable millions of people to live their healthiest lives, one patient at a time. If you have a passion for improving patient lives while transforming a broken U.S. healthcare, Marathon is the place for you. Marathon Health provides equal employment opportunities to all teammates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Marathon Health is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact recruiting@marathon.health. Marathon Health will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind. All our open positions are listed here on our website and any emails sent from our teammates contain the address “@marathon.health” if you have any questions or concerns about suspicious emails or queries, please don’t hesitate to contact us directly at PeopleExperience@marathon.health.

Manage client and broker relationships, drive engagement and clinical outcomes, coordinate contract renewals and reporting, and support client operations and data analysis. | Bachelor’s degree with 5+ years healthcare operations or client management experience, strong healthcare data analytics skills, Salesforce proficiency, excellent communication, and willingness to travel up to 50%. | Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. ABOUT THE JOB The Client Success Manager is responsible for developing and maintaining a strong and lasting client and broker/consultant partnership with assigned customers. This role is engaged in the strategic and proactive planning within the client’s overall line of business and is responsible for identifying and executing opportunities to engage the employee and member population to ultimately drive clinical and savings outcomes. This is accomplished via proactive and timely issue resolution, consulting customers on best practices, reviewing service/product offerings, recommending new solutions and providing market insights. ESSENTIAL DUTIES & RESPONSIBILITIES Develop a deep understanding and interest of population health and health care utilization data with the ability to articulate results Participates in new health center implementations planning and launch. Manage contractual requirements including renewal terms and successfully renew clients at targeted escalation. Identify and target revenue growth opportunities with existing clients including new member populations, health centers, products, and services. Help define and leverage the coverage model for assigned clients. Use creative feedback tools to develop an understanding of customer’s needs, work with internal partners to improve products and services. Coordinate with the marketing team to develop and implement client specific engagement plan including communication and incentive plans to improve utilization and patient experience. Responsible for partnering on ways to drive -employee and member engagement, achieve clinical and savings metrics as well as performance guarantees and maintain open communications with clinical staff. In collaboration, analyze, summarize, report and manage performance data related to clinic operations. Understand and track risk metrics related to the success of the partnership. Salesforce documentation and reporting. Execute all necessary contractual requirements in a timely manner; may assist in Requests for Proposals (RFPs) as requested. Support the coordination of client eligibility file processing, invoicing, incentive documentation and reporting. May serve as the lead point of contact for all customer needs/request. Maintain broker relationship and engage in positive relationship to advocate on behalf of mutual client. Run, interpret and deliver client reporting on the appropriate frequency. QUALIFICATIONS Bachelor’s degree in business or healthcare administration and 5 or more years of directly related healthcare operations or account/client management experience or equivalent combination of education and experience. Proven success managing clients with complex needs and high expectations. Experience influencing stakeholders at all levels. Strong command of healthcare data analytics, performance guarantee models, and operational/clinical alignment. Candidates for this position must reside in one of the following locations: Houston, TX Milwaukee, WI Chicago, IL St. Louis, MO Minneapolis, MN Kansas City, KS DESIRED ATTRIBUTES Experienced in developing and delivering presentations Possesses a high energy personal style and aptitude for process-oriented thinking Possesses strong oral and written communication skills Ability to build, foster, and maintain positive professional relationships Ability to influence others and work cross-functionally; possess ability to manage ambiguity and the organizational acumen to establish effective internal networks Willingness to develop an in-depth understanding of the market, business sector and related services and think creatively to find solutions that are efficient and sustainable Understands and advocates for process improvement and adherence Ability to perform services for the client with tenacious follow up Strong project management, account portfolio planning and prioritization Proficiency in use of Microsoft Office, Tableau and CRM products (Salesforce experience preferred) Willingness to travel up to 50% Pay Range: $80,000 - $110,000/yr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. This position is also eligible for an annual incentive. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page. Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. Learn more at marathon.health. Marathon Health exists to enable millions of people to live their healthiest lives, one patient at a time. If you have a passion for improving patient lives while transforming a broken U.S. healthcare, Marathon is the place for you. Marathon Health provides equal employment opportunities to all teammates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Marathon Health is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact recruiting@marathon.health. Marathon Health will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind. All our open positions are listed here on our website and any emails sent from our teammates contain the address “@marathon.health” if you have any questions or concerns about suspicious emails or queries, please don’t hesitate to contact us directly at PeopleExperience@marathon.health.

Manage operations of multiple health centers including staff hiring, training, scheduling, inventory, compliance, financial performance, patient satisfaction, and client relations within a regional scope. | Bachelor’s degree in Business or Healthcare Administration with 3-5 years healthcare operations experience and clinical management experience preferred, strong leadership, project implementation, and financial management skills. | Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. ABOUT THE JOB Preferred Location- Western Plains, US The Regional Operations Manager is responsible for overall operations of multiple health centers within their region, including staff development & management, health center performance results, and continuous improvement of all functions. Regional Operations Managers will utilize best practices to maximize efficiency within the centers and are responsible for meeting financial, regulatory compliance and patient & client satisfaction goals. May serve as the primary Marathon contact for clients within assigned region. ESSENTIAL DUTIES & RESPONSIBILITIES Operational Performance Plans, organizes, and manages operations for assigned health centers including staff hiring, training, scheduling, inventory control and facility upkeep. Ensure quality, safety and infection control standards are maintained throughout the centers, through the adoption of the company’s online auditing system and periodic in-person audits. Drives achievement of patient, client, and teammate satisfaction goals. Responds to complaints with thorough investigation of concerns. Ensures centers are properly stocked and inventories are managed through monthly audits, which may require manual examination of supplies in each center. Ensures collaboration of clinical and operational teammates to pursue appropriate clinical opportunities. Provides compliance leadership related to governmental, accreditation, and other regulations/requirements and with company policies. Coordinates workflow in health centers, prioritizes key tasks, and shifts duties as necessary to achieve maximum success for patients, teammates, and clients. Financial performance Manages operational costs within budget, including labor, supplies, and other expenses. Patient Satisfaction Achieves patient satisfaction goals by creating a culture of service excellence. Reviews survey results to recognize strong performance and implement improvements. Patient Engagement Takes accountability for visit and participation rates within assigned health centers. Develop marketing and communication plans to increase participation rates in collaboration with marketing and member services teams. Participates in education and enrollment activities associated with acquiring new patient members and helping them to engage with our services. Ensures health center schedules are maintained to promote efficiencies in practices and patient satisfaction. Teammate engagement Recruits, selects, and trains clinical staff, including coaching, performance management, and discipline. Provide direction and set goals and objectives for direct reports and the team. Align team goals with broader department and company initiatives. Fully accountable for delivered results and goal achievement of the team. Oversees center staffing, ensuring appropriate coverage and staffing levels to maintain patient access and provider support while remaining good stewards of company, client resources. Collaborates with onboarding team to ensure seamless startup of new centers in region, including collaborating closely with the client. Assumes responsibility for staff adherence to all policies and procedures. Completes annual performance reviews for all direct reports. Communicates in a timely and consistent manner, ensuring a professional and respectful exchange of information and ideas. Responds to care team issues regarding health center operations. Maintains open communication and positive working relationships with all members of the team, including medical assistants, supervisors, providers, and support teams within Marathon. Ensure daily huddles occur and conducts monthly care team meetings Client relations (as assigned) Compiles, interprets, and delivers reports to clients, in collaboration with senior operations leadership and/or account management. Addresses daily issues and concerns and ensures best practices are implemented to improve services. Solicits input from clients toward continuous improvement. As applicable, participates in client meetings, committees, and events. Serves as primary point of contact for clients or collaborates with client success team to address client needs. QUALIFICATIONS Bachelor’s degree in Business or Healthcare Administration and 3-5 years of relevant healthcare operations experience and previous clinical management experience in physician practice setting or equivalent combination of education and experience. DESIRED ATTRIBUTES Strong presentation, employee management, and project implementation skills Leadership and Organization—exceptional capacity for leading people; a team-builder who has experience in scaling up teams; ability to connect clinical staff both on an individual level and in groups; capacity to enforce accountability; ability to develop and empower staff from the bottom up, while leading from the top down. Action Oriented—enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; a “take-charge” individual; can take unpopular stands when necessary. Results - proven track record of exceeding goals with a bottom-line orientation; able to make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of clinical understanding and clinical management. General Management—thorough understanding of finance, systems, HR and lean concepts with a proven track record in understanding a full range of business functions and systems. High-level of proficiency in Microsoft Office Suite with excellent writing, editing and administrative skills; Electronic Medical Record (EMR) experience strongly preferred. Pay Range: $80,000 - $115,000/yr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. This position is also eligible for an annual incentive. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page. Marathon Benefits Summary We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week. Health and Well-Being: Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire. Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program Lifestyle: Paid time off for vacation, sick leave, and more, holiday schedule Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. Learn more at marathon.health. Marathon Health exists to enable millions of people to live their healthiest lives, one patient at a time. If you have a passion for improving patient lives while transforming a broken U.S. healthcare, Marathon is the place for you. Marathon Health provides equal employment opportunities to all teammates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Marathon Health is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact recruiting@marathon.health. Marathon Health will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind. All our open positions are listed here on our website and any emails sent from our teammates contain the address “@marathon.health” if you have any questions or concerns about suspicious emails or queries, please don’t hesitate to contact us directly at PeopleExperience@marathon.health.

The Problem Management Analyst will manage and resolve IT problems impacting critical healthcare systems. This includes conducting root cause analysis and implementing corrective actions to prevent future disruptions. | Candidates should have a Bachelor's degree in a related field and at least 3 years of experience in IT problem management. Familiarity with healthcare IT regulations and ITIL processes is essential. | Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. ABOUT THE JOB As the Problem Management Analyst you will be responsible for managing and resolving IT problems that impact the organization’s critical healthcare systems and services. You will work closely with technical teams to identify the root causes of recurring incidents, implement corrective actions, and prevent future disruptions to IT services. As part of a healthcare provider organization, you will also be responsible for ensuring that all IT problems are managed in accordance with healthcare industry regulations such as HIPAA and HITECH, ensuring data security and compliance are always maintained. ESSENTIAL DUTIES & RESPONSIBILITIES Collaborate with IT support, infrastructure, and application teams to identify recurring or high impact incidents and investigate their root causes. Conduct thorough root cause analysis (RCA) for IT problems, using appropriate tools and methodologies (e.g., Fishbone Diagram, 5 Whys, Failure Mode Effects Analysis). Work closely with incident management teams to ensure problem records are created and maintained for all identified problems. Develop and implement corrective actions, workarounds, or long-term solutions to resolve underlying IT problems and prevent recurrence. Coordinate with cross-functional teams (e.g., infrastructure, development, and security) to implement corrective actions and resolve root causes. Prioritize problems based on their impact and urgency, ensuring timely resolution for critical healthcare systems. Conduct trend analysis of incident data to proactively identify areas of improvement and predict potential future problems. Develop and propose strategies for proactive problem management to prevent future incidents, focusing on areas like system performance, network reliability, and application stability. Regularly review and refine problem management processes to improve efficiency, compliance, and effectiveness in identifying and addressing underlying issues. Collaborate with Change Management teams to ensure that identified solutions for problems are properly documented and tested before being applied in production environments. Ensure that all problem management activities align with the change management process to minimize risk when implementing solutions. Support the deployment of changes or patches that address known IT problems, ensuring that changes are well-planned, coordinated, and tested. Maintain accurate records for all IT problems, including RCA, corrective actions, and resolution steps, ensuring transparency and clear communication across teams. Generate regular reports on problem management activities, tracking trends, resolution times, and ongoing issues, and report these findings to IT leadership. Prepare post-mortem reports for major incidents, identifying lessons learned, and ensuring that solutions are shared with relevant stakeholders. Serve as a liaison between IT technical teams, management, and end-users to ensure that problem management processes and outcomes are communicated effectively. Provide regular updates to stakeholders, including senior IT management, on the status of ongoing problems, actions being taken, and resolutions. Educate and mentor other IT staff on problem management best practices, tools, and methodologies. Ensure that all problem management processes adhere to industry standards, internal policies, and regulatory requirements (e.g., HIPAA, HITECH) for data protection and privacy. Collaborate with security and compliance teams to ensure that any problem resolution also addresses potential security or regulatory risks. Support the preparation for audits and assist in the creation of compliance documentation related to IT problem management. Analyze and report on trends in problem management metrics to drive continuous improvement in IT services and problem management processes. Contribute to the ongoing development and enhancement of the ITIL-based service management processes, with a focus on improving problem resolution and reducing the overall impact on end users and healthcare operations. QUALIFICATIONS Bachelor’s degree in information technology, Computer Science, Healthcare IT, or a related field and 3+ years of experience in IT problem management, incident management, or IT service management, or equivalent combination of education and experience. Experience working in a healthcare environment with a strong understanding of the unique IT needs and regulatory requirements (e.g., HIPAA). Hands-on experience with ITIL processes, particularly Problem Management, and familiarity with ITSM tools (e.g., ServiceNow, Freshworks and/or Freshservice). Knowledge and understanding of relevant legal and regulatory requirements, including HIPAA (Health Insurance Portability and Accountability Act), and PCI-DSS, Service Organization Control (SOC) or Hi-Trust Certifications: ITIL Foundation Certification (or higher) Certified Problem Management Professional (CPMP) or equivalent certification CompTIA IT Fundamentals or similar technical certifications Certified Healthcare Technology Specialist (CHTS) or similar healthcare IT certifications. DESIRED ATTRIBUTES Strong analytical and problem-solving skills, with the ability to identify root causes and implement effective solutions. Experience with IT infrastructure, cloud services, applications, and systems used in healthcare environments. Familiarity with monitoring, logging, and diagnostic tools to analyze system performance and identify problems. Proficiency in Microsoft Office Suite and ITSM tools for documentation, reporting, and tracking problem management activities. Understanding of network systems, servers, databases, and application management in a complex enterprise environment. Pay Range: $75,000 - $85,000/yr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page. Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. Learn more at marathon.health. Marathon Health exists to enable millions of people to live their healthiest lives, one patient at a time. If you have a passion for improving patient lives while transforming a broken U.S. healthcare, Marathon is the place for you. Marathon Health provides equal employment opportunities to all teammates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Marathon Health is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact recruiting@marathon.health. Marathon Health will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind. All our open positions are listed here on our website and any emails sent from our teammates contain the address “@marathon.health” if you have any questions or concerns about suspicious emails or queries, please don’t hesitate to contact us directly at PeopleExperience@marathon.health.

Ensure accuracy and reliability of healthcare data by defining quality standards, monitoring data quality, conducting root cause analysis, and collaborating with technical and business teams. | Bachelor’s degree in related field, 5+ years in healthcare data quality or governance, proficiency in SQL, Python, data visualization tools, and knowledge of healthcare data and HIPAA. | Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. ABOUT THE JOB The Senior Data Quality Analyst plays a critical role in ensuring the accuracy, completeness, and reliability of data used across Marathon Health’s analytics, reporting, and operational decision-making. Serving as a subject matter expert in data governance and quality standards, this role partners closely with data engineering, data integration, analytics and business stakeholders to build a robust data quality framework to identify data quality issues, develop remediation plans, and implement preventative measures and notification and alert systems. This position is responsible for defining, building and monitoring enterprise data quality metrics, conducting root cause analyses, and driving process improvements that enhance trust in our reporting and analytics. The Senior Data Quality Engineer will help ensure that data powering our dashboards, performance reports, and clinical insights is consistent, validated, and aligned with enterprise governance policies. This is a high-impact role for someone who thrives at the intersection of data integrity, business processes, and operational execution—and who is passionate about enabling teams to make confident, data-driven decisions. ESSENTIAL DUTIES & RESPONSIBILITIES Collaborate with internal stakeholders to define data quality standards, metrics, and business rules aligned with enterprise data governance policies. Design, implement, and maintain data quality monitoring processes, including automated validation and exception reporting. Conduct in-depth data profiling and root cause analysis to identify anomalies, gaps, and inconsistencies in data from multiple source systems, including EMR and enterprise data warehouse (EDW) and other systems of record. Partner with data engineering, data integration, analytics, and business teams to resolve data quality issues and prevent recurrence. Lead the development of data quality dashboards and scorecards to track ongoing performance against quality KPIs. Document data lineage, definitions, and business rules to ensure shared understanding across teams. Provide subject matter expertise on data quality best practices during new system implementations, integrations, and ETL process changes. Assist analytics and reporting teams in ensuring all published reports are based on trusted, validated data sources. Serve as a liaison between business stakeholders and technical teams to translate business requirements into actionable data quality specifications. Conduct periodic data quality audits and report findings to leadership with actionable recommendations. Champion a “single source of truth” mindset across the organization to promote consistency and accuracy in all analytics and reporting. QUALIFICATIONS Bachelor’s degree in Information Systems, Computer Science, Data Analytics, or related field; Master’s degree preferred. 5+ years of experience in data quality, data governance, or data management within a healthcare, payer, or provider organization or equivalent combination of education and experience.  Strong understanding of healthcare data sources, including EMR, claims, and clinical workflows.  Proficiency in data analysis tools and query languages (e.g., SQL, SAS, Python, Alteryx).  Experience with enterprise data warehouse environments and data visualization tools (e.g., Tableau, Power BI).  Familiarity with data governance frameworks and metadata management tools.  Demonstrated ability to diagnose complex data issues and drive cross-functional solutions.  Knowledge of HIPAA regulations and healthcare data privacy/security best practices. DESIRED ATTRIBUTES  Detail-oriented with a commitment to data accuracy and process improvement.  Strong problem-solving skills with the ability to balance technical rigor and practical business needs.  Excellent communication skills, capable of translating technical findings into clear, actionable insights for non-technical audiences.  Collaborative, proactive, and able to influence without direct authority. Pay Range: $110,000 - $140,000/yr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page. Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. Learn more at marathon.health. Marathon Health exists to enable millions of people to live their healthiest lives, one patient at a time. If you have a passion for improving patient lives while transforming a broken U.S. healthcare, Marathon is the place for you. Marathon Health provides equal employment opportunities to all teammates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Marathon Health is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact recruiting@marathon.health. Marathon Health will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind. All our open positions are listed here on our website and any emails sent from our teammates contain the address “@marathon.health” if you have any questions or concerns about suspicious emails or queries, please don’t hesitate to contact us directly at PeopleExperience@marathon.health.