12 open positions available
Manage international healthcare market research projects from inception to completion, overseeing survey setup, sample management, and project profitability. | Bachelor's degree with 5+ years in market research project management, preferably healthcare, and proficiency in Microsoft Office. | M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. Due to our continued growth, we are hiring for a Senior Quantitative Project Manager at M3 Global Research, an M3 company. About the Business Unit: M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. M3 Global Research maintains ISO 26362 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. Job Description The Mission: The mission of the Senior Quantitative Project Manager is to be a communication and relationship liaison between M3, our clients, and other teams involved in the project’s completion. You will directly manage all aspects of each project on time and within budget. This is the ideal role for someone who has experience in international online market research specifically focused on healthcare, sampling, survey recruitment, and collaboration with all teams involved in the project. Duties include: Manage international quantitative market research projects through entire project life cycle including all aspects of managing clients, partners, healthcare professional sample, and consumer sample. Work directly with various teams to setup and test survey links and redirects, prepare and send sample, conduct quality/audit checks, managing respondent inquiries and honorarium and all other components of online research. Coordinate and lead project kickoff meetings for all assigned studies to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities. Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution. Monitor productivity and quality of data collection to produce regular updates and progress reports on project status. Manage study profitability by monitoring and accounting for all project costs affecting the budget. Partner with sales team members and operations staff to address issues and/or make recommendations to improve performance on research studies. Work independently to support international teams outside of normal US business hours. Qualifications Bachelor's degree or equivalent work experience preferred. The candidate must have at least 5+ years’ experience in market research project management, preferably in the medical/healthcare field. The candidate must be a self-motivated individual with exceptional time management, organizational skills and attention to detail. The candidate must have well-developed analytical and problem solving skills; ability to quickly solve problems as they present as well as proactively identify and resolve potential issues to avoid escalation. The candidate must have the ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives. The candidate must have basic math skills and be able to calculate incidence rate, response rate, honoraria amounts, profit, etc. The candidate must have very strong Microsoft Office skills including Excel, Outlook and Word, and be a quick learner of new technologies/software. The candidate must have exceptional written and verbal communication skills. The candidate must have the ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time. Additional Information Benefits: A career opportunity with M3USA offers competitive wages, and benefits such as: Health and Dental Life, Accident and Disability Insurance Prescription Plan Flexible Spending Account 401k Plan and Match Paid Holidays and Vacation Sick Days and Personal Day *M3 reserves the right to change this job description to meet the business needs of the organization #LI-Remote #LI-JM1
Manage client accounts and teams to drive revenue and client satisfaction in market research projects. | Requires strong research knowledge, CRM proficiency, strategic planning, and communication skills for client and team leadership. | ## About the Role M3 Global Research is seeking an experienced **Account Director** to join the Global Research division. This role focuses on driving client satisfaction and managing an account management team responsible for generating revenue from existing contacts and prospects. The Director will supervise staff, implement account management best practices, and develop procedures to ensure departmental goals are met. This is a remote-friendly position based out of Fort Washington, PA. ## Responsibilities - **Account Management:** Support assigned accounts by managing contracts and identifying up-sell/cross-sell opportunities. - **Business Development:** Network within existing client contacts to find new prospects and business opportunities. - **Client Consultation:** Consult with clients on sample design and business issues; develop insightful proposals and strategic sales communications. - **Project Coordination:** Organize internal and client kickoff calls and act as the primary liaison between Sales and Project Managers. - **Service Delivery:** Work with Project and Research Managers to execute project specifications and resolve delivery issues. - **Bid Management:** Manage bid requests to ensure timely delivery and collaborate with vendors for seamless execution. - **Sales Activity:** Maintain a personal sales quota and participate in light travel for onsite client visits and capability presentations. ## Requirements - **CRM Proficiency:** Expert use of HubSpot to log sales activity (calls, bids, meetings), manage pipelines, and update contact information. - **Financial Accountability:** Full ownership of individual revenue, Gross Profit (GP), and sales goals, including accurate weekly and monthly forecasting. - **Research Expertise:** Strong understanding of research methods and methodologies to guide clients on service and product options. - **Strategic Planning:** Ability to produce and maintain well-written, informed Account Plans for internal teams. - **Communication:** Confidence in delivering bids, advising clients on compliance, and handling critical client conversations. - **Collaboration:** Ability to work across internal teams to drive client service while maintaining healthy profit margins. ## Benefits - Competitive wages - Health and Dental insurance - Prescription Plan - Life, Accident, and Disability Insurance - Flexible Spending Account (FSA) - 401k Plan with Company Match - Paid Holidays and Vacation - Sick Days and Personal Days ## Compensation - Full-time salary (specific range not provided) - Performance-based quotas and goals
Manage international quantitative market research projects through all phases, coordinating teams, clients, and vendors to deliver on time and budget. | Requires 5+ years in market research project management, preferably healthcare-focused, with strong organizational, analytical, and communication skills. | Due to our continued growth, we are hiring for a Senior Quantitative Project Manager at M3 Global Research, an M3 company. About the Business Unit: M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. M3 Global Research maintains ISO 26362 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. Job Description The Mission: The mission of the Senior Quantitative Project Manager is to be a communication and relationship liaison between M3, our clients, and other teams involved in the project's completion. You will directly manage all aspects of each project on time and within budget. This is the ideal role for someone who has experience in international online market research specifically focused on healthcare, sampling, survey recruitment, and collaboration with all teams involved in the project. Duties include: • Manage international quantitative market research projects through entire project life cycle including all aspects of managing clients, partners, healthcare professional sample, and consumer sample. • Work directly with various teams to setup and test survey links and redirects, prepare and send sample, conduct quality/audit checks, managing respondent inquiries and honorarium and all other components of online research. • Coordinate and lead project kickoff meetings for all assigned studies to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities. • Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution. • Monitor productivity and quality of data collection to produce regular updates and progress reports on project status. • Manage study profitability by monitoring and accounting for all project costs affecting the budget. • Partner with sales team members and operations staff to address issues and/or make recommendations to improve performance on research studies. • Work independently to support international teams outside of normal US business hours. Qualifications • Bachelor's degree or equivalent work experience preferred. • The candidate must have at least 5+ years' experience in market research project management, preferably in the medical/healthcare field. • The candidate must be a self-motivated individual with exceptional time management, organizational skills and attention to detail. • The candidate must have well-developed analytical and problem solving skills; ability to quickly solve problems as they present as well as proactively identify and resolve potential issues to avoid escalation. The candidate must have the ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives. • The candidate must have basic math skills and be able to calculate incidence rate, response rate, honoraria amounts, profit, etc. • The candidate must have very strong Microsoft Office skills including Excel, Outlook and Word, and be a quick learner of new technologies/software. • The candidate must have exceptional written and verbal communication skills. • The candidate must have the ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time. Additional Information Benefits: A career opportunity with M3USA offers competitive wages, and benefits such as: • Health and Dental • Life, Accident and Disability Insurance • Prescription Plan • Flexible Spending Account • 401k Plan and Match • Paid Holidays and Vacation • Sick Days and Personal Day • M3 reserves the right to change this job description to meet the business needs of the organization #LI-Remote #LI-JM1
Lead client account management and sales activities to drive revenue and client satisfaction in market research services. | Experience in account management, client consulting, CRM proficiency, and understanding of research methodologies. | Due to our continued growth, we are hiring for an Account Director at M3 Global Research, an M3 company. About the Business Unit: M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. M3 Global Research maintains ISO 20252 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. Due to our continued growth and expansion, M3 is seeking an experienced Client Services Director to join our Global Research division. Job Description The role of the Director of Client Services is to drive and encourage higher client satisfaction from the account management team that is responsible for generating revenue from existing contacts and prospects. This individual is responsible for supervising and training staff on account management practices, responsibilities, and drive efficiency and accountability by developing procedures to help ensure individual and departmental goals are met. Key Responsibilities (including but not limited to): • Support maintenance of the assigned account(s) by effectively managing contracts and up-sell/cross-sell opportunities • Actively network within existing client contacts for any new business/prospects • Organizing client and internal kick off calls, developing insightful proposals and delivering strategic sales communications • Consulting with clients on sample design and business issues. • Provide superior customer service by working with Project Managers and Research Managers to execute project specifications and deliver quality results to clients • Resolving sales or delivery issues with client and Operations teams • Managing bid requests, and ensuring proper and timely delivery • Collaborating with partners and vendors to ensure seamless project execution • Act as the liaison between Sales and Project Managers on all projects. • Light travel (possibly with a sales VP) to support onsite client visits as well as earn and develop business by presenting capabilities. • Maintaining personal quota while delivering on the above Qualifications • Uses the CRM (HubSpot) proficiently to log all sales activity - calls, bids, meetings. Updates contact and company information as required. Able to correctly move a project through the deal cycle and manages pipeline using HubSpot. Produces, maintains and disseminates to internal teams well written, informed Account Plans. • Takes full ownership of individual revenue, GP and sales goals. Is able to provide an accurate weekly and monthly sales forecast when requested to. • Understands research methods and methodologies. Comprehends client objectives and can offer guidance around the service/product options available to our clients. Speaks confidently when delivering a bid to a customer. Proactively advises clients on Compliance. • Works collaboratively with each of the other internal teams to the benefit of our client. Drives client service whilst also maintaining a healthy GP. Proactively handles critical client conversations and supports Operations in project delivery Additional Information Benefits: A career opportunity with M3USA offers competitive wages, and benefits such as: • Health and Dental • Life, Accident and Disability Insurance • Prescription Plan • Flexible Spending Account • 401k Plan and Match • Paid Holidays and Vacation • Sick Days and Personal Day • M3 reserves the right to change this job description to meet the business needs of the organization #LI-JM1 #LI-Remote
The Paid Media Campaign Manager will deliver strategic, data-driven paid media solutions and connect tactical media execution with strategic planning to maximize visibility and engagement. This role involves collaborating with various teams to analyze campaign performance and provide actionable insights. | Candidates should have a bachelor's degree in a relevant field and at least 5 years of experience in paid media campaign management. Advanced knowledge of Google Ads, Meta Ads, and programmatic platforms is preferred, along with strong analytical and communication skills. | M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. Due to our continued growth and most recent acquisition, we are looking for an experienced Paid Media Campaign Manager to join NAS Recruitment Innovation, an M3 Company. About the Business Unit: NAS Recruitment Innovation empowers you to attract and engage quality talent with a strategic blend of targeted technology and expertise. Serving every major market across the U.S. and Canada, we’re consultative experts with more than seven decades of experience and proven leadership in technology solutions, media buying and creative services. NAS Recruitment Innovation is a full-service recruitment communications organization that helps clients attract top candidates to drive their success. At NAS, we optimize candidate attraction through storytelling, technology and strategy. Job Description The Paid Media Campaign Manager will deliver strategic, data-driven paid media solutions and insight-driven storytelling that bridge campaign performance with client goals. The Paid Media Campaign Manager connects tactical media execution with strategic planning and reporting to maximize visibility, engagement, and applicant conversion across NAS’s top client accounts. Essential Duties and Responsibilities: Including, but not limited to the following: Serve as the strategic bridge between Account Directors and Paid Media Strategy Leads, ensuring alignment between campaign planning, execution, and client objectives Collaborate with Account Directors to develop informed paid media strategies that reflect hiring demand, talent audience behavior, and client KPIs Contribute to media planning sessions and briefs, offering insights on channel mix, audience targeting, and optimization strategies Partner with Media Analysts and Paid Media Strategy Leads to develop and maintain campaign reporting dashboards across Google Ads, Meta Ads, programmatic, and other paid channels Analyze campaign performance data to identify trends, optimization opportunities, and actionable insights that connect media performance to business impact Support Account Directors in client-facing presentations, articulating campaign performance narratives and demonstrating the “why” behind strategy recommendations Guide the creation of quarterly and monthly paid media reports that clearly communicate results, performance shifts, and next-step recommendations Collaborate cross-functionally with Creative, Analytics, and Engineering teams to ensure accurate campaign setup, tagging, and reporting integrity Partner with internal teams to test, document, and share best practices for campaign planning, data storytelling, and optimization Stay current with paid media platform trends, algorithms, and recruitment marketing innovations to inform strategic recommendations Qualifications Education and Training Required: Bachelor’s degree in Marketing, Communications, Advertising, or a related field preferred Google Ads, Meta Ads, and programmatic platform certifications preferred Minimum Experience: 5+ years of experience in paid media campaign management, strategy, or analysis across multiple platforms (search, social, display, programmatic) Experience in recruitment marketing or employer branding preferred; B2C or B2B experience with strong analytical storytelling will also be considered Knowledge, Skill, Ability: Advanced working knowledge of Google Ads, Meta Ads Manager, programmatic platforms, and data visualization tools (Looker Studio, GA4, Talentegy) Strong analytical skills with the ability to connect campaign performance to business and hiring outcomes Ability to build and interpret reports independently, providing strategic recommendations that drive continuous improvement Skilled in translating data into actionable insights for client and internal presentations Excellent verbal and written communication skills; able to synthesize complex data into meaningful narratives Strong organizational and project management skills; able to manage multiple campaigns and priorities simultaneously Deep understanding of digital metrics, attribution models, and candidate journey tracking Proficient in cross-functional collaboration and process documentation to ensure campaign and reporting accuracy Additional Information A career opportunity with M3 USA offers competitive wages, and benefits such as: Health and Dental Life, Accident and Disability Insurance Prescription Plan Flexible Spending Account 401k Plan and Match Paid Holidays and Vacation Sick Days and Personal Day *M3 reserves the right to change this job description to meet the business needs of the organization M3 USA is an equal opportunity employer, committed to the principles of inclusion and diversity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at M3 USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical or mental disability, medical history or genetic information, sexual orientation, gender identity and/or expression, marital status, past or present military service, family or parental status, or any other status protected by the federal, state or local laws or regulations in the locations where we operate. #LI-Remote #LI-MM1
Lead omnichannel marketing strategy and execution including audience segmentation, campaign development, marketing technology integration, and data-driven optimization. | 7-10 years in omnichannel marketing with leadership experience, strong technical skills in marketing technology, pharma/healthcare industry background, and excellent project management and analytical skills. | M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. About MDLinx MDLinx, a leader in healthcare customer engagement, connects brands with highly qualified curated HCP audiences using its innovative omnichannel platform. Our mission is to empower healthcare providers with tools, insights, and resources that improve their professional journey and, ultimately, patient outcomes. As we advance toward the next phase of our strategic vision, we are seeking a dynamic leader to drive customer engagement, align platform and product strategy with client needs, and champion the evolution of MDLinx’s offerings. Due to our continued growth, we are hiring for a Director of Omnichannel Marketing at MDLinx. Job Description The Director of Omnichannel Marketing at MDLinx is an operational leader with a strategic mindset responsible for managing our endemic audience engagement and growth and supporting commercial-product delivery through omnichannel campaigns based on responsive journeys. This role will lead segmentation strategies, audience journey mapping, and the measurement framework in collaboration with the Head of Data, Head of Content, and VP of Strategic Customer Engagement. This is a player-coach role, focused on hands-on execution, with a path to a leadership role as the company grows. • Audience Segmentation and Profile Management: Develop detailed audience segments based on demographic, behavioral, and psychographic data. Manage and update audience profiles to ensure accurate targeting across both our endemic and commercial platforms (in partnership with data engineer). • Marketing Messaging and Content Creation: Collaborate with content teams to develop marketing messages and content that align with overall marketing goals and resonate with target audiences, using various tools including social listening. • Social Campaign Development: Create and oversee deployment of both commercial and endemic social campaigns with the focus on audience build, platform-forward formats, KPIs and budget. • SEO/SEM: Establish search as an important pillar of MDLinx omnichannel marketing strategy, lead the development of an integrated search strategy that increases qualified HCP traffic to MDLinx endemic platform, fuels audience growth, and enhances downstream engagement across campaigns. • Email and Text Campaign Development: Oversee advanced email and text marketing campaigns, in partnership with email deliverability and marketing technology specialist, including ensuring strategic alignment to email journeys development, list management, automation, and personalization strategies. • Growth Funnel Management and Optimization: Set the strategy for endemic-growth marketer and marketing technologist to ensure ongoing personalization of data-driven journeys in omnichannel format. • Marketing Technology Integration: Partner with martech lead in integration and management of marketing technology platforms (e.g., CDP, Iterable) to streamline campaign execution and reporting. Proficiency and hands-on comfort with these or similar tools are required. • Data-Driven Decision Making: Use data analytics tools to measure campaign performance, generate insights, and make data-driven decisions to improve marketing outcomes, in partnership with a data engineer. • Continuous Improvement: Stay up-to-date with the latest marketing trends, technologies, and best practices, implementing changes as necessary to maintain competitive advantage. • Cross-Functional Collaboration: Work closely with other marketing functions such as SEO, social media, and PPC to ensure a cohesive and integrated marketing strategy. Qualifications • Bachelor’s degree in Marketing, Communications, Business, or a related field. • Advanced certification or training in marketing technology or digital marketing is a plus. • Minimum of 7-10 years of experience in omnichannel marketing, with a proven track record of success. • Previous marketing agency experience preferred. • Deep understanding of omnichannel marketing strategies and techniques. • Strong technical background with the ability to manage and optimize marketing technology tools. • Excellent project management skills, with the ability to manage multiple initiatives simultaneously. • Strong analytical and reporting skills, with experience in marketing analytics tools. • Effective communication and collaboration skills, able to work with various internal and external teams. • Proven leadership and team management skills, with experience leading and mentoring marketing professionals. • Pharma/healthcare industry experience. Additional Information A career opportunity with M3 USA offers competitive wages, and benefits such as: • Health and Dental • Life, Accident and Disability Insurance • Prescription Plan • Flexible Spending Account • 401k Plan and Match • Paid Holidays and Vacation • Sick Days and Personal Day • M3 reserves the right to change this job description to meet the business needs of the organization M3 USA is an equal opportunity employer, committed to the principles of inclusion and diversity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at M3 USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical or mental disability, medical history or genetic information, sexual orientation, gender identity and/or expression, marital status, past or present military service, family or parental status, or any other status protected by the federal, state or local laws or regulations in the locations where we operate. #LI-MM1 #LI-Remote
Oversee target list matching operations within the market research team and develop data matching strategies. Collaborate with global teams to assess and deliver on market research target list projects. | Candidates must have a bachelor's degree and a minimum of 8 years of market research experience, including 5+ years with target lists. Strong analytical, communication, and organizational skills are essential. | M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. Due to our continued growth, we are hiring for a Associate Director of List Matching at M3 Global Research, an M3 company. About the Business Unit: M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide. M3 Global Research maintains ISO 20252 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. Job Description We are looking for a dynamic and analytical leader to oversee our target list matching operations within the market research team. The Director of List Matching at its core will be responsible for developing and implementing data matching strategies and assessing list match feasibility. The Director of List Matching is a pivotal role for the organization and will serve as a subject matter expert for one of M3’s fastest growing products. Our ability to assess and deliver on market research target list projects is crucial, and this position will collaborate with our global teams to meet the standard. Essential Duties and Responsibilities: Including, but not limited to the following: Serve as a subject matter expert on all target list circumstances: Participate in client discussions and provide feedback on target lists provided. Collaborate with sales team to support client engagements, proposal development and project scoping efforts. Troubleshoot on projects where list recruitment is behind on schedule Analyze list match results and provide feedback to internal teams on feasibility, concerns, or other feedback that teams should be aware of from the analysis. Define and maintain data matching standards, processes and best practices to ensure consistency and reliability of list match results. Collaborate with panel and custom recruitment teams to develop best practices when working through a client provided list. Work closely with clients and client service teams to understand research objectives and requirement and provide strategic guidance on data matching strategies and tactics for projects. Partner with engineering on developments to the existing list match tool to maximize efficiency from the list and vet other potential technology solutions for further improved performance. Liaise with Compliance team to ensure contractual agreements are in place and adhered to. Responsible for training and education when it comes to the list match product. Qualifications Education and Training Required: Bachelor’s degree or equivalency Minimum Experience: Minimum of 8 years market research experience in a project management, fieldwork/recruitment or feasibility assessment role. Must have at least 5+ years of dealing with target lists with prescribing habit data, or segmentation. Knowledge, Skill, Ability: Understanding of list segmentation and prescribing habit data Thorough understanding of the market research fieldwork industry. The candidate must have exceptional written and verbal communication skills. This position requires the candidate to serve as a subject matter expert and will be required to communicate to both internal project stakeholders, as well as client facing. Self-motivated and able to (re)prioritize tasks throughout the workday. Exceptional time management, organizational skills, attention to detail and ability to multitask. Well-developed analytical and creative problem-solving skills. The ability to work autonomously and in a team environment to successfully meet project specific and departmental objectives. Proficiency in analyzing business processes, eliciting requirements, and creating documentation (use cases, process flows, etc.) The candidate must have very strong Microsoft Office skills including Excel, Outlook and Word, and be a quick learner of new technologies/software. This candidate is expected to demonstrate enthusiasm and pride in constantly improving the quality of M3’s services. Serving as an internal advocate to monitor and ensure compliance with M3’s ISO quality management system. The candidate must adhere to all processes and relevant guidelines. Additional Information Benefits: A career opportunity with M3 USA offers competitive wages, and benefits such as: Health and Dental Life, Accident and Disability Insurance Prescription Plan Flexible Spending Account 401k Plan and Match Paid Holidays and Vacation Sick Days and Personal Day *M3 reserves the right to change this job description to meet the business needs of the organization M3 USA is an equal opportunity employer, committed to the principles of inclusion and diversity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at M3 USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical or mental disability, medical history or genetic information, sexual orientation, gender identity and/or expression, marital status, past or present military service, family or parental status, or any other status protected by the federal, state or local laws or regulations in the locations where we operate. #LI-JM1 #LI-Remote
The Physician Relations Specialist will conduct phone interviews with graduating residents and fellow physicians to gather personal recruitment information. They will also place outbound calls regarding future practice opportunities and connect with residents/fellows on social media. | Candidates should possess superior listening and communication skills, with experience in outbound calling preferred. A high school degree or equivalent work experience in market research, sales, or customer support is also required. | PracticeMatch is the industry leader in providing practicing physician and resident/fellow data and services to in-house physician staffing professionals and offers a continuum of services designed to provide a clear competitive hiring advantage to health organizations. As the physician recruiting industry evolves, PracticeMatch continues to innovate with new solutions for physician sourcing, developing sourcing solutions enhanced with the power of PracticeMatch databases. With an in-house staff of experts, telemarketing, email marketing, and direct marketing, PracticeMatch offers healthcare sourcing solutions and customer service unsurpassed in the industry. Due to our continued growth, we are hiring for a Physician Relations Specialist to join PracticeMatch, an M3 company. This position is fully remote and you will be able to work permanently from your home. Job Description This Physician Relations Specialist will be responsible for conducting phone interviews with graduating residents and fellow physicians to gain their valuable personal recruitment information that physician healtchare organizations require to successfully recruit and place qualified physicians. Essential Duties Include: Complete phone interviews with physicians to obtain their personal contact information and future practice desires Place outbound calls to physicians in regards to future practice opportunities Connect with residents/fellows on social media platform Inform physicians on PracticeMatch's career resources Receive inbound calls from physicians, hospitals, and administrators Work independently in order to meet their daily and weekly quota of phone call attempts as well as physicians interviewed Produce between 80-100 calls each day Qualifications Superior listening skills and professional phone communication Experience using LinkedIn Possesses self- motivation and assertiveness to achieve goals Is experienced with a ‘sales’ approach towards “gate-keepers” Outbound call experience preferred High school degree or equivalent work experience in market research; sales and/or customer support preferred Efficient communication skills are required in order to be successful. Excellent verbal and written communication skills Ability to multi-task, prioritize and manage time effectively Attention to detail, as the job consists of data entry of information received from physician Additional Information Benefits: A career opportunity with M3USA offers competitive wages, and benefits such as: Health and Dental Life, Accident and Disability Insurance Prescription Plan Flexible Spending Account 401k Plan and Match Paid Holidays and Vacation Sick Days and Personal Day About M3 USA: M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. *M3 reserves the right to change this job description to meet the business needs of the organization #LI-Remote #LI-LB1
Design and execute quantitative market research studies, manage projects and client relationships, analyze data, and deliver actionable insights for life sciences clients. | Master’s degree in a quantitative or health-related field, 2+ years of global primary market research experience, statistical tool proficiency, and healthcare industry knowledge. | About M3 USA: M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. Due to our continued growth, we are hiring for a Consulting Associate with Michael Allen Company! About the Business Unit: Michael Allen Company is a Healthcare management consulting firm located in Darien, CT dedicated to helping clients accelerate growth by improving market and customer insight. The firm has a forty-year track record of helping clients achieve profitable growth, bringing unique analytic capabilities, experienced Consultants, and a customized effort to each engagement. Areas of specialization include pipeline product planning and growth management, marketing and sales effectiveness, resource allocation, and growth strategy development for global healthcare firms. The firm enjoys distinguished industry presence in traditional pharmaceutical companies, biotech firms and medical product manufacturers. By leveraging abundant data that is available in this industry, MAC Consultants work towards finding innovative commercial strategies that maximize the efficiency of the resources and effectiveness of the efforts used for products and services that enhance/extend/save lives Job Description Design, execute, and analyze primarily quantitative primary market research studies with healthcare professionals, patients, and other stakeholders, delivering clear and actionable insights to support life sciences client decision-making. Develop research materials (e.g., screeners, discussion guides, questionnaires), manage programming, fieldwork and data collection processes, and synthesize findings into high-quality reports and presentations aligned with client objectives. Manage multiple concurrent projects (up to 3), coordinating with internal teams, external partners (e.g., recruitment agencies, fieldwork vendors), and client stakeholders to ensure smooth execution and on-time delivery. Duties and Responsibilities Translate client business questions into structured research designs, selecting appropriate methodologies (qualitative, quantitative, or mixed-method) and ensuring robust sampling and execution. Act as the primary client contact during engagements, providing regular updates, addressing queries, and ensuring alignment throughout the research process. Lead the analysis and interpretation of primary research data, uncovering key insights and crafting strategic recommendations that drive client value. Stay current with best practices in healthcare market research, incorporating innovative approaches, digital methodologies, and respondent engagement techniques into project work. Qualifications Education and Training Required: Master’s degree in biostatistics, statistics, epidemiology, economics, mathematics, engineering, operations research, health informatics or a related field from an elite institution with a strong academic record; at least four years of relevant and progressively responsible work experience as a quantitative analyst, using varied procedures and problem-solving methodologies in a healthcare professional services firm, healthcare sciences product company or related organization. Minimum Experience: Minimum of two years of hands-on experience in global market research, with a strong and demonstrable focus on primary market research. Experience working with large healthcare datasets, applying statistical analysis, and generating actionable insights is a strong plus but not required. Direct experience with statistical tools, including SPSS, applied in professional or academic settings for data analysis and modeling. Knowledge, Skill, Ability: Participation in projects for drug development, business commercialization and brand marketing processes in biopharmaceutical industry Additional Information A career opportunity with MAC offers competitive wages, and benefits such as: Health and Dental Life, Accident and Disability Insurance Prescription Plan Flexible Spending Account 401k Plan and Match Paid Holidays and Vacation Sick Days and Personal Days *M3 reserves the right to change this job description to meet the business needs of the organization #LI-JM1 #LI-Remote
Lead quantitative and qualitative market research projects, manage client relationships, deliver strategic insights, and support business development in healthcare consulting. | Master’s degree in a quantitative or health-related field, 4+ years of global primary market research experience, proficiency with SPSS, and knowledge of biopharmaceutical industry processes. | About M3 USA: M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. Due to our continued growth, we are hiring for a Consultant with Michael Allen Company! About the Business Unit: Michael Allen Company is a Healthcare management consulting firm located in Darien, CT dedicated to helping clients accelerate growth by improving market and customer insight. The firm has a forty-year track record of helping clients achieve profitable growth, bringing unique analytic capabilities, experienced Consultants, and a customized effort to each engagement. Areas of specialization include pipeline product planning and growth management, marketing and sales effectiveness, resource allocation, and growth strategy development for global healthcare firms. The firm enjoys distinguished industry presence in traditional pharmaceutical companies, biotech firms and medical product manufacturers. By leveraging abundant data that is available in this industry, MAC Consultants work towards finding innovative commercial strategies that maximize the efficiency of the resources and effectiveness of the efforts used for products and services that enhance/extend/save lives Job Description Lead insight generation through robust quantitative primary market research, including survey design, sampling strategy, data collection, and statistical analysis, to deliver strategic recommendations to life sciences clients. Incorporate qualitative methods where appropriate to provide a comprehensive perspective. Oversee active research workstreams and support senior leadership and cross-functional teams to identify and drive new business opportunities. Develop and deliver high-quality client materials, including screeners, questionnaires, interim findings, and final presentations, ensuring they meet client expectations and strategic objectives. Manage project teams by coordinating day-to-day work, mentoring or managing junior staff, and ensuring smooth communication across internal teams, external vendors, and client stakeholders. Duties and Responsibilities Translate client business challenges into structured research designs, selecting appropriate quantitative methodologies (e.g., segmentation, conjoint/DCE, max diff, brand tracking, pricing, driver analysis) to address key objectives. Act as the primary client liaison, leading communication, presenting findings, and addressing concerns throughout the engagement to ensure high client satisfaction. Support business development efforts by assisting senior leadership in proposal development, pitch preparation, and scoping of strategic research opportunities. Lead quantitative analysis and interpretation, validating data outputs for accuracy, integrating qualitative context when relevant, and synthesizing insights into actionable recommendations that resonate with diverse stakeholders. Stay current with industry trends and best practices in healthcare primary market research, integrating innovative methodologies, digital tools, and advanced analytics into project delivery. Qualifications Education and Training Required: Master’s degree in biostatistics, statistics, epidemiology, economics, mathematics, engineering, operations research, health informatics or a related field from an elite institution with a strong academic record; at least four years of relevant and progressively responsible work experience as a quantitative analyst, using varied procedures and problem-solving methodologies in a healthcare professional services firm, healthcare sciences product company or related organization. Minimum Experience: Minimum of four years of hands-on experience in global market research, with a strong and demonstrable focus on primary market research. Experience working with large healthcare datasets, applying statistical analysis, and generating actionable insights is a strong plus but not required. Direct experience with statistical tools, including SPSS, applied in professional or academic settings for data analysis and modeling. Knowledge, Skill, Ability: Participation in projects for drug development, business commercialization and brand marketing processes in biopharmaceutical industry. Additional Information A career opportunity with MAC offers competitive wages, and benefits such as: Health and Dental Life, Accident and Disability Insurance Prescription Plan Flexible Spending Account 401k Plan and Match Paid Holidays and Vacation Sick Days and Personal Days *M3 reserves the right to change this job description to meet the business needs of the organization #LI-JM1 #LI-Remote
The Physician Relations Specialist will conduct phone interviews with graduating residents and fellow physicians to gather recruitment information. They will also connect with physicians regarding future practice opportunities and inform them about PracticeMatch's career resources. | Candidates should possess superior listening and communication skills, with experience in outbound calling and a sales approach. A high school degree or equivalent work experience in market research, sales, or customer support is preferred. | PracticeMatch is the industry leader in providing practicing physician and resident/fellow data and services to in-house physician staffing professionals and offers a continuum of services designed to provide a clear competitive hiring advantage to health organizations.As the physician recruiting industry evolves, PracticeMatch continues to innovate with new solutions for physician sourcing, developing sourcing solutions enhanced with the power of PracticeMatch databases. With an in-house staff of experts, telemarketing, email marketing, and direct marketing, PracticeMatch offers healthcare sourcing solutions and customer service unsurpassed in the industry.Due to our continued growth, we are hiring for a Physician Relations Specialist to join PracticeMatch, an M3 company.This position is fully remote and you will be able to work permanently from your home.Job DescriptionThis Physician Relations Specialist will be responsible for conducting phone interviews with graduating residents and fellow physicians to gain their valuable personal recruitment information that physician healtchare organizations require to successfully recruit and place qualified physicians. Essential Duties Include:Complete phone interviews with physicians to obtain their personal contact information and future practice desiresPlace outbound calls to physicians in regards to future practice opportunitiesConnect with residents/fellows on social media platformInform physicians on PracticeMatch's career resourcesReceive inbound calls from physicians, hospitals, and administratorsWork independently in order to meet their daily and weekly quota of phone call attempts as well as physicians interviewedProduce between 80-100 calls each dayQualificationsSuperior listening skills and professional phone communicationExperience using LinkedInPossesses self- motivation and assertiveness to achieve goalsIs experienced with a ‘sales’ approach towards “gate-keepers”Outbound call experience preferredHigh school degree or equivalent work experience in market research; sales and/or customer support preferredEfficient communication skills are required in order to be successful.Excellent verbal and written communication skillsAbility to multi-task, prioritize and manage time effectivelyAttention to detail, as the job consists of data entry of information received from physicianAdditional InformationBenefits:A career opportunity with M3USA offers competitive wages, and benefits such as:Health and DentalLife, Accident and Disability InsurancePrescription PlanFlexible Spending Account401k Plan and MatchPaid Holidays and VacationSick Days and Personal DayAbout M3 USA:M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.*M3 reserves the right to change this job description to meet the business needs of the organization#LI-Remote#LI-LB1
Develop new business, maintain current accounts, meet sales KPIs and financial goals, build strong client relationships, mentor account managers, and collaborate with delivery teams. | Bachelor's degree required, MBA preferred, 10+ years of sales experience with proven track record in new business development, experience with CRM tools, strong communication and presentation skills. | M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.Due to our continued growth, we are hiring for a Vice President of Market Research Sales at M3 Global Research, an M3 company.About the Business Unit: M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.M3 Global Research maintains ISO 20252 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. Job DescriptionContinuously develop new business and maintain current businessMeet all sales KPIs on the various bidding and behavioral metrics we have in place to ensure sales goals are metAchieve all financial goals, delivering as a minimum on target revenue and profit per quarter.Be visible and active, building strong relationships with main client contacts.Be visible and active with all key accounts within the Sales Team, building strong relationships with main contacts.Make the best business choice on bidding on studies and make an effort to maximize the gross profit and help mentor Account Managers.Drive new sales from website leads, lapsed accounts, referrals, and/or other prospecting methodsBuild close working partnerships with delivery team leads and staff to ensure that client servicing from quoting to invoicing is seamless and of the highest possible standards.Create, implement, and monitor strategic marketing and account plans that are multi-departmental where necessary to maximize revenue return from our clients and ensure the full product suite is sold.QualificationsBachelors Required. Masters or Equivalent (MBA preferred) a plus.Over $5MM in recorded invoiced Sales or 10+ years of experience in SalesProven track record in securing new businessExperience with Sales Navigator, Apollo.io, HubSpot, and/or other lead prospecting and CRM toolsAble to effectively communicate with management, clients and internal departmentsStrong record of target achievement (sales activities, quotas, margins, etc.)Ability to champion accounts internallyCollaborative and supportive with colleaguesPositive influence on colleagues and other departmentsPresentable and polished, with excellent presentation skillsDemonstrated experience in resolving issues, brain storming and problem solvingAdditional InformationBenefits:A career opportunity with M3USA offers competitive wages, and benefits such as:Health and DentalLife, Accident and Disability InsurancePrescription PlanFlexible Spending Account401k Plan and MatchPaid Holidays and VacationSick Days and Personal Day*M3 reserves the right to change this job description to meet the business needs of the organization #LI-JM1#LI-Remote
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