20 open positions available
Oversee store operations, lead and develop staff, ensure merchandising standards, and drive sales and customer satisfaction. | Experience in retail management, team supervision, customer service, and operational standards, with strong communication and decision-making skills. | About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You’ll Do • Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment • Drive accuracy through completion of all required business directives such as merchandise disposition practices • Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes • Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience • Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer • Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes • Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner • Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently • Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention • Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl’s tools and resources All manager roles at Kohl’s are responsible for: • Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed • Modeling, enforcing and providing direction and guidance to associates • Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues • Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing • Monitoring and adjusting resources as the business dictates to support customer needs and workload demands • Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results • Managing talent, including hiring, training, developing, and supervising • Accomplishing multiple tasks within established timeframes • Training, monitoring and reinforcing company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies and ensuring the safety of associates and customers • Other responsibilities as assigned What Skills You Have Required • Must be 18 years of age or older • Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management • Great verbal/written communication and interpersonal skills • Excellent decision-making and problem-solving skills to make quick decisions • Strong people management skills and ability to develop talent • Flexible availability, including days, nights, weekends and holidays Preferred • Experience working in a retail environment, preferably in a managerial position • College degree OR equivalent combination of education and 2 years experience in retail or similar industry Pay Range: $72,200.00 - $104,800.00 Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Oversee store operations, manage staff, ensure merchandising standards, and drive sales and customer satisfaction. | Experience in supervising teams, retail management skills, strong communication, and problem-solving abilities. | About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You’ll Do • Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment • Drive accuracy through completion of all required business directives such as merchandise disposition practices • Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes • Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience • Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer • Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes • Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner • Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently • Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention • Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl’s tools and resources All manager roles at Kohl’s are responsible for: • Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed • Modeling, enforcing and providing direction and guidance to associates • Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues • Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing • Monitoring and adjusting resources as the business dictates to support customer needs and workload demands • Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results • Managing talent, including hiring, training, developing, and supervising • Accomplishing multiple tasks within established timeframes • Training, monitoring and reinforcing company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies and ensuring the safety of associates and customers • Other responsibilities as assigned What Skills You Have Required • Must be 18 years of age or older • Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management • Great verbal/written communication and interpersonal skills • Excellent decision-making and problem-solving skills to make quick decisions • Strong people management skills and ability to develop talent • Flexible availability, including days, nights, weekends and holidays Preferred • Experience working in a retail environment, preferably in a managerial position • College degree OR equivalent combination of education and 2 years experience in retail or similar industry Pay Range: $72,200.00 - $104,800.00 Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Oversee store operations, manage staff, ensure customer satisfaction, and maintain merchandising standards. | High school diploma, supervisory experience, strong communication, and retail management skills. | About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You’ll Do + Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment + Drive accuracy through completion of all required business directives such as merchandise disposition practices + Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes + Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience + Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer + Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes + Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner + Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently + Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention + Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl’s tools and resources All manager roles at Kohl’s are responsible for: + Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture + Exercising good judgment and discernment when making decisions; taking appropriate partners as needed + Modeling, enforcing and providing direction and guidance to associates + Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues + Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing + Monitoring and adjusting resources as the business dictates to support customer needs and workload demands + Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results + Managing talent, including hiring, training, developing, and supervising + Accomplishing multiple tasks within established timeframes + Training, monitoring and reinforcing company policies, procedures, standards and guidelines + Maintaining adherence to company safety policies and ensuring the safety of associates and customers + Other responsibilities as assigned What Skills You Have Required + Must be 18 years of age or older + Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management + Great verbal/written communication and interpersonal skills + Excellent decision-making and problem-solving skills to make quick decisions + Strong people management skills and ability to develop talent + Flexible availability, including days, nights, weekends and holidays Preferred + Experience working in a retail environment, preferably in a managerial position + College degree OR equivalent combination of education and 2 years experience in retail or similar industry About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You’ll Do + Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment + Drive accuracy through completion of all required business directives such as merchandise disposition practices + Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes + Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience + Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer + Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes + Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner + Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently + Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention + Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl’s tools and resources All manager roles at Kohl’s are responsible for: + Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture + Exercising good judgment and discernment when making decisions; taking appropriate partners as needed + Modeling, enforcing and providing direction and guidance to associates + Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues + Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing + Monitoring and adjusting resources as the business dictates to support customer needs and workload demands + Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results + Managing talent, including hiring, training, developing, and supervising + Accomplishing multiple tasks within established timeframes + Training, monitoring and reinforcing company policies, procedures, standards and guidelines + Maintaining adherence to company safety policies and ensuring the safety of associates and customers + Other responsibilities as assigned What Skills You Have Required + Must be 18 years of age or older + Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management + Great verbal/written communication and interpersonal skills + Excellent decision-making and problem-solving skills to make quick decisions + Strong people management skills and ability to develop talent + Flexible availability, including days, nights, weekends and holidays Preferred + Experience working in a retail environment, preferably in a managerial position + College degree OR equivalent combination of education and 2 years experience in retail or similar industry
Oversee store operations, manage staff, ensure customer satisfaction, and meet sales targets. | Requires experience supervising 20+ staff, retail management experience, and strong communication skills. | About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You’ll Do • Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team • Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed • Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management • Manage associate relations issues including performance management, and ensure associates follow company policies • Manage the training process for new hires on Kohl’s culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty) • Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates • Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures • Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention • Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer • Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment • Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations All manager roles at Kohl’s are responsible for: • Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed • Modeling, enforcing and providing direction and guidance to associates • Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues • Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing • Monitoring and adjusting resources as the business dictates to support customer needs and workload demands • Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results • Managing talent, including hiring, training, developing, and supervising • Accomplishing multiple tasks within established timeframes • Training, monitoring and reinforcing company policies, procedures, standards and guidelines • Adhering to company safety policies and ensuring the safety of associates and customers • Other responsibilities as assigned What Skills You Have Required • Must be 18 years of age or older • Experience supervising 20 or more associates, including the responsibility for performance management and making employment decisions • Great verbal/written communication and interpersonal skills • Excellent decision-making and problem-solving skills • Strong people management skills and ability to develop talent • Flexible availability, including days, nights, weekends, and holidays Preferred • Experience working in a retail environment, preferably in a managerial position • Experience supervising 50 or more associates, including the responsibility for performance management and making employment decisions • College degree OR equivalent combination of education and 3-4 years experience in retail or similar industry
Oversee store operations, manage staff, ensure excellent customer service, and meet sales targets. | Requires retail management experience, leadership skills, and ability to manage large teams, which you do not have. | Role Specific Information Job Description About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will teach, coach and develop associates to deliver excellent service, merchandising expertise and consistent operational execution. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You’ll Do Guide profitable sales, meet store financial plans and accomplish performance goals through strategic decisions and leadership of the store team Achieve payroll plan by managing store schedules, monitoring labor costs and adapting to business conditions based on weekly and monthly sales; plan payroll/scheduling based on store traffic to ensure the store is sufficiently staffed Recruit and make hiring, pay and termination decisions for all levels of store personnel including store management Manage associate relations issues including performance management, and ensure associates follow company policies Manage the training process for new hires on Kohl’s culture, product knowledge, selling practices and other associate responsibilities, holding all associates accountable to individual goals (e.g., credit, loyalty) Coach store team to increase their knowledge, providing opportunities for continued development; create succession plans for developing associates Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Ensure store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment Create a compelling store experience for customers by engaging and modeling appropriate customer service behaviors to associates, ensuring speed of point of sale and customer services exceed standards and customer expectations All manager roles at Kohl’s are responsible for: Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing and providing direction and guidance to associates Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Monitoring and adjusting resources as the business dictates to support customer needs and workload demands Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results Managing talent, including hiring, training, developing, and supervising Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Adhering to company safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have Required Must be 18 years of age or older Experience supervising 20 or more associates, including the responsibility for performance management and making employment decisions Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends, and holidays Preferred Experience working in a retail environment, preferably in a managerial position Experience supervising 50 or more associates, including the responsibility for performance management and making employment decisions College degree OR equivalent combination of education and 3-4 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You’ll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Our purpose at Kohl's is to take care of families' realest moments. Kohl’s has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl’s family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff and the real stuff. Kohl’s is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and within our communities.
Supervise store operations, coach associates, ensure operational efficiency, and maintain inventory accuracy. | Experience supervising teams, strong communication skills, flexible availability, and retail or similar industry experience preferred. | Required Overnight Shift Availability About the Role In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency. What You’ll Do Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl’s tools and resources Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards All Supervisor roles at Kohl’s are responsible for: Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment; taking appropriate partners as needed Modeling, guiding and providing direction to associates Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty Use key performance indicators (KPIs) to make informed business decisions that drive overall store results Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Key holder responsibilities include opening and closing store processes, and providing direction to associates Other responsibilities as assigned What Skills You Have Required Must be at least 18 years of age or older Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals Strong verbal/written communication and interpersonal skills Flexible availability, including days, nights, weekends, and holidays Preferred 2 years experience in retail or similar industry Pay Starts At: $18.10
Leading the design and implementation of enterprise technology governance, aligning technology initiatives with business priorities, and driving operational excellence. | Requires over 10 years in technology leadership or strategic operations, experience in designing governance models, and strong strategic and communication skills. | Role Specific Information Job Description About the Role As Director of Technology Strategy & Governance you will lead the design, implementation, and evolution of Kohl’s enterprise technology governance program. This role establishes the standards, decision frameworks, and operating rhythms that ensure technology investments and delivery are aligned with business priorities while enabling agility, innovation, and risk-aware execution. This is a hands-on leadership role that partners closely with technology leadership and business stakeholders to embed and execute governance that is practical and scalable. The Director is accountable for driving alignment and operational excellence across the technology portfolio, ensuring technology priorities are clearly defined, effectively governed, and successfully executed. This role ensures that value from technology initiatives is consistently articulated, measured, and realized across the enterprise. What You’ll Do Drive alignment between technology delivery and business priorities, ensuring execution, agility, and innovation Organize and consolidate technology roadmaps into a unified format for executive review and communication across the enterprise Ensure successful execution of technology priorities by streamlining processes, managing demand, and driving operational excellence Partner closely with the CTO and technology leadership team to clearly define, measure, and ensure the delivery of value Facilitate and continuously improve standardized processes, templates, and tools that enable consistent planning, tracking, and reporting Track, monitor, and report progress against technology objectives and key results (OKRs) to support data-driven decision making Develop and manage communications from the CTO office to key stakeholders, including senior executives, business partners, and technology teams Additional tasks may be assigned What Skills You Have Required Bachelor’s degree in Business, Technology, or related field (MBA or advanced degree preferred) 10+ years of experience in technology leadership, program management, or strategic operations in a large, complex organization Demonstrated experience designing and evolving technology governance models Strong strategic thinking, analytical, and communication skills with the ability to influence senior stakeholders Proven experience consolidating roadmaps, managing demand intake processes, and ensuring accountability for measurable business outcomes Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You’ll Do” Section Ability to maintain prompt and regular attendance as set by the company Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week Ability to comply with dress code requirements Ability to learn and comply with all company policies, procedures, standards and guidelines Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel Ability to work as part of a team and interact effectively and appropriately with others Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes Ability to satisfactorily complete company training programs Perform work in accordance with the Physical/Cognitive Requirements section Physical/Cognitive Requirements Ability to use a personal computer for tasks such as communicating, preparing reports, etc. Ability to plan, prioritize and monitor activities across business units Ability to complete or oversee the completion of assigned projects in a timely manner Ability to comply with health and safety standards Our purpose at Kohl's is to take care of families' realest moments. Kohl’s has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl’s family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff and the real stuff. Kohl’s is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and within our communities.
The job involves developing analytics frameworks, creating reports and dashboards, supporting campaign analysis, and collaborating on advanced analytics initiatives for media performance evaluation. | Requires 3-5 years in marketing analytics or media measurement, proficiency in SQL, Excel/Google Sheets, and data visualization tools, along with knowledge of attribution and lift studies. | Role Specific Information Job Description This position can be remote; however, if you reside near our offices in Menomonee Falls, WI, or New York City, NY, we request that you work onsite from Monday through Thursday, with the option to work remotely on Fridays. About the Role As Senior KMN Analytics Analyst, you will focus on hands-on measurement, reporting, and performance analysis for our retail media network. You will work closely with cross-functional teams and brand partners to evaluate campaign effectiveness, provide actionable insights, and ensure advertisers see measurable value from their investments. This is a highly analytical, execution-focused role designed for an individual who thrives in turning data into insights. What You’ll Do Assist in developing and maintaining the analytics framework for evaluating media performance across channels (onsite, offsite digital, traditional media) Produce recurring and ad hoc vendor performance reports and dashboards to support internal stakeholders and brand partners Support campaign analysis efforts, including pre-, mid-, and post-campaign performance reporting and insights generation Collaborate with cross-functional teams (Sales, Marketing, Engineering) to gather requirements and translate them into scalable reporting solutions Maintain and improve dashboards that visualize KPIs, benchmarks, and business outcomes tied to media effectiveness and ROI Partner with the Manager to support advanced analytics initiatives, such as incrementality testing, attribution modeling, and media mix modeling. Compile and synthesize media, vendor, and category-level insights to inform strategic recommendations Ensure data accuracy and integrity by working closely with Data Engineering and IT on data sources and pipelines Contribute to the development of data-driven stories that demonstrate campaign success and drive advertiser renewals and upsell opportunities. Analyze customer behavior and media interaction data to support media planning and optimization Additional tasks may be assigned What Skills You Have Required Bachelor’s degree or equivalent experience 3–5 years of experience in marketing analytics, media measurement, or campaign reporting Strong hands-on skills in SQL, Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI, Looker) Knowledge of media measurement techniques such as attribution, incrementality, or lift studies Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You’ll Do” Section Ability to maintain prompt and regular attendance as set by the company Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week Ability to comply with dress code requirements Ability to learn and comply with all company policies, procedures, standards and guidelines Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel Ability to work as part of a team and interact effectively and appropriately with others Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes Ability to satisfactorily complete company training programs Perform work in accordance with the Physical/Cognitive Requirements section Physical/Cognitive Requirements Ability to use a personal computer for tasks such as communicating, preparing reports, etc. Ability to plan, prioritize and monitor activities across business units Ability to complete or oversee the completion of assigned projects in a timely manner Ability to comply with health and safety standards Our purpose at Kohl's is to take care of families' realest moments. Kohl’s has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl’s family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff and the real stuff. Kohl’s is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and within our communities.
Develop and maintain analytics frameworks, produce reports and dashboards, support campaign analysis, and collaborate on advanced analytics initiatives. | 3-5 years of experience in marketing analytics or media measurement, proficiency in SQL, Excel, and data visualization tools, knowledge of attribution and incrementality techniques. | This position can be remote; however, if you reside near our offices in Menomonee Falls, WI, or New York City, NY, we request that you work onsite from Monday through Thursday, with the option to work remotely on Fridays. About the Role As Senior KMN Analytics Analyst, you will focus on hands-on measurement, reporting, and performance analysis for our retail media network. You will work closely with cross-functional teams and brand partners to evaluate campaign effectiveness, provide actionable insights, and ensure advertisers see measurable value from their investments. This is a highly analytical, execution-focused role designed for an individual who thrives in turning data into insights. What You’ll Do Assist in developing and maintaining the analytics framework for evaluating media performance across channels (onsite, offsite digital, traditional media) Produce recurring and ad hoc vendor performance reports and dashboards to support internal stakeholders and brand partners Support campaign analysis efforts, including pre-, mid-, and post-campaign performance reporting and insights generation Collaborate with cross-functional teams (Sales, Marketing, Engineering) to gather requirements and translate them into scalable reporting solutions Maintain and improve dashboards that visualize KPIs, benchmarks, and business outcomes tied to media effectiveness and ROI Partner with the Manager to support advanced analytics initiatives, such as incrementality testing, attribution modeling, and media mix modeling. Compile and synthesize media, vendor, and category-level insights to inform strategic recommendations Ensure data accuracy and integrity by working closely with Data Engineering and IT on data sources and pipelines Contribute to the development of data-driven stories that demonstrate campaign success and drive advertiser renewals and upsell opportunities. Analyze customer behavior and media interaction data to support media planning and optimization Additional tasks may be assigned What Skills You Have Required Bachelor’s degree or equivalent experience 3–5 years of experience in marketing analytics, media measurement, or campaign reporting Strong hands-on skills in SQL, Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI, Looker) Knowledge of media measurement techniques such as attribution, incrementality, or lift studies
Lead digital analytics efforts, manage data collection and analysis, develop analytics strategy, oversee analytics tools deployment, and provide insights to drive business decisions and revenue growth. | Bachelor's degree, 7+ years in customer analytics, 5+ years in digital analytics, 5+ years managing associates, expertise in Adobe Analytics and Clickstream, strong analytical and communication skills, and leadership experience. | This position can be remote; however, if you reside near our offices in Menomonee Falls, WI, or New York City, NY, we request that you work onsite from Monday through Thursday, with the option to work remotely on Fridays. About the Role In this role, you will lead business and insights efforts to drive decision-making and guide business strategies while developing the team's skill set and business acumen. This role involves managing data collection, analysis, and reporting to support business objectives, enhance customer experience, and drive revenue growth. What You’ll Do • Oversee all digital analytics activities, including partnering with stakeholders towards development and implementation of analytics. • Lead the curation and analysis of sales, consumer and other data to inform strategic decisions and plans for the digital business. • Provide proactive category sales guidance based on analytics and trend interpretation • Identify digital sales implications from cross-functional interdependencies such as marketing promotional calendar changes, spending changes, and fulfillment decisions • Lead team through assessment of sales results, evaluate purchasing behaviors and measure trends for Digital product categories • Develop and implement a comprehensive digital analytics strategy to measure and optimize web, app, and digital marketing performance. • Lead the deployment and management of analytics tools (Google Analytics, Adobe Analytics, etc.) to track user behavior, conversion rates, and engagement. • Conduct deep-dive analyses on web traffic, user journeys, conversion funnels, and A/B testing results. • Present data-driven insights and recommendations to stakeholders and cross-functional teams. • Automate reporting processes for efficiency and accuracy • Additional tasks may be assigned What Skills You Have Required • Bachelor's Degree • 7+ years of experience in Customers Analytics • 5+ years of experience in Digital Analytics • 5+ years of managing associates • Strong quantitative and qualitative analytical skills • Experience in Adobe Analytics, Adobe Clickstream • Passion for the customer and using data to identify and improve customer experiences • Excellent verbal and written communication • Ability to lead through ambiguity and find innovative ways to answer business questions • Experience leading both directly and through influence
Prepare, process, and move merchandise accurately and safely, cross-train in multiple departments, and maintain high-quality customer service. | Must have proficiency in English, effective teamwork, multi-tasking skills, and ability to complete training and cross-train in at least two departments. | Starting Pay $16.00/hr + $1.25 shift premium for weekday night shifts (Monday-Thursday) + $2.00 shift premium for weekend day and night shifts (Friday-Sunday) Available Shifts: Weekday and Weekend Day Shifts: Start time between 6am and 7am, end time between 4pm and 6pm Weekday and Weekend Overnight Shifts: Start time between 6pm and 7pm, end time between 4am and 6am About the Role As a Warehouse Associate, you will prepare, process and move merchandise productively, safely, and accurately according to established production rates, standards and guidelines. You will be cross-trained to perform various functions in different departments to support business and operational needs. What You’ll Do • Receive and process merchandise, including picking, packing, preparing, shipping orders and returns and loading and unloading trailers • Input data to prepare reports • Provide high-quality internal and external customer service, including communicating with vendors, associates and locations to resolve disputes and review compliance • To promote a safe work environment, follow all company, state, local and OSHA safety rules, policies and regulations; promptly report any potential violations to the appropriate supervisor or manager • Comply with all company policies, procedures, standards and guidelines, including those related to accuracy and productivity • Maintain regular and acceptable attendance as set by the company and comply with dress code requirements • Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs What Skills You Have Required • Proficiency in English sufficient to understand and follow rules, training, and instructions necessary for operational safety and efficiency • Effective collaboration and teamwork skills • Adept multi-tasking abilities • Ability to satisfactorily complete company training programs and cross-train in at least 2 departments
Provide fast and courteous customer service at point of sale, handle payments accurately, support inventory and training processes, and maintain company standards. | Requires excellent customer service, communication skills, ability to multi-task, flexible availability, and no prior retail experience necessary. | About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience. What You’ll Do • Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment • Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service • Meet or exceed individual goals (e.g., credit, loyalty) • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices • Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards • Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl’s are responsible for: • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues • Accomplishing multiple tasks within established timeframes • Following company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies for the safety of all associates and customers • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel • Other responsibilities as assigned What Skills You Have Required • Excellent customer service skills and ability to multi-task with strong attention to detail • Verbal/written communication and interpersonal skills • No retail experience required • Must be 16 years of age or older • Flexible availability, including days, nights, weekends, and holidays Preferred • Client facing retail or service industry experience Pay Range: $16.50 - $23.85 Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Support store leadership and associates in administrative and operational functions including payroll, scheduling, cash office, supply orders, onboarding, training, and technology maintenance. | Must be 18+, have strong communication skills, flexible availability, and preferably retail or service industry experience. | About the Role As Store Support Lead you will efficiently and effectively support the store leadership team and associates in the administrative and operational functions of the store. You will use technology to support store functions and ensure day to day communication to support excellent customer service and operational efficiency. What You’ll Do • Support and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team • Effectively plan, communicate and share information with team members using company tools and technology, while following company guidance for daily, weekly and monthly routines • Refresh and maintain associate common areas and office areas to support a safe and engaging work environment • Assist store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl’s best practices • Execute operational tasks and shortage reduction programs accurately as assigned, adhering to Kohl’s best practices • Monitor and follow up on store execution of training, surveys and audits, ensuring directed timelines are met • Maintain in-store technology devices including, but not limited to, handheld scanners and two-way radios • Communicate and guide store technology issues through resolution • Complete assigned cross-training as needed and regularly work in various departments/areas of the store as scheduled (e.g., salesfloor, point of sale, operations, etc.) All Lead roles at Kohl’s are responsible for: • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed • Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues • Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty) • Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing • Accomplishing multiple tasks within established timeframes • Training, monitoring and reinforcing company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies for the safety of all associates and customers • Other responsibilities as assigned What Skills You Have Required • Must be 18 years of age or older • Limited travel to support new store openings • Strong verbal/written communication and interpersonal skills • Flexible availability, including days, nights, weekends, and holidays Preferred • Experience decision-making and problem-solving in a fast paced environment • Retail or service industry experience Pay Range: $17.75 - $27.85 Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Provide fast and courteous customer service at point of sale, handle payments accurately, support inventory and training processes, and maintain company standards. | Requires excellent customer service, communication skills, ability to multi-task, flexible availability, and no prior retail experience necessary. | About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience. What You’ll Do • Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment • Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service • Meet or exceed individual goals (e.g., credit, loyalty) • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices • Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards • Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl’s are responsible for: • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues • Accomplishing multiple tasks within established timeframes • Following company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies for the safety of all associates and customers • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel • Other responsibilities as assigned What Skills You Have Required • Excellent customer service skills and ability to multi-task with strong attention to detail • Verbal/written communication and interpersonal skills • No retail experience required • Must be 16 years of age or older • Flexible availability, including days, nights, weekends, and holidays Preferred • Client facing retail or service industry experience Pay Range: $16.50 - $23.85 Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Provide fast and courteous customer service at point of sale, handle payments accurately, support inventory and training processes, and maintain company standards. | Requires excellent customer service, communication skills, ability to multi-task, flexible availability, and no prior retail experience necessary. | About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience. What You’ll Do • Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment • Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service • Meet or exceed individual goals (e.g., credit, loyalty) • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices • Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards • Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl’s are responsible for: • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues • Accomplishing multiple tasks within established timeframes • Following company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies for the safety of all associates and customers • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel • Other responsibilities as assigned What Skills You Have Required • Excellent customer service skills and ability to multi-task with strong attention to detail • Verbal/written communication and interpersonal skills • No retail experience required • Must be 16 years of age or older • Flexible availability, including days, nights, weekends, and holidays Preferred • Client facing retail or service industry experience Pay Range: $16.50 - $23.85 Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Provide fast and courteous customer service at point of sale, handle payments accurately, support inventory and training processes, and maintain company standards. | Requires excellent customer service, communication skills, ability to multi-task, flexible availability, and no prior retail experience necessary. | About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience. What You’ll Do • Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment • Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service • Meet or exceed individual goals (e.g., credit, loyalty) • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices • Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards • Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl’s are responsible for: • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues • Accomplishing multiple tasks within established timeframes • Following company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies for the safety of all associates and customers • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel • Other responsibilities as assigned What Skills You Have Required • Excellent customer service skills and ability to multi-task with strong attention to detail • Verbal/written communication and interpersonal skills • No retail experience required • Must be 16 years of age or older • Flexible availability, including days, nights, weekends, and holidays Preferred • Client facing retail or service industry experience Pay Range: $16.50 - $23.85 Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Lead and coach associates to deliver excellent customer service and operational efficiency while managing cash processes and store standards. | Must be at least 18, have experience supervising teams, strong communication skills, flexible availability, and preferably 2 years retail experience. | About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency. What You’ll Do • Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service • Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals • Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines • Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl’s brand standards • Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices • Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research) All Supervisor roles at Kohl’s are responsible for: • Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment; taking appropriate partners as needed • Modeling, guiding and providing direction to associates • Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues • Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing • Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention • Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty • Use key performance indicators (KPIs) to make informed business decisions that drive overall store results • Accomplishing multiple tasks within established timeframes • Training, monitoring and reinforcing company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies for the safety of all associates and customers • Key holder responsibilities include opening and closing store processes, and providing direction to associates • Other responsibilities as assigned What Skills You Have Required • Must be at least 18 years of age or older • Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals • Strong verbal/written communication and interpersonal skills • Flexible availability, including days, nights, weekends, and holidays Preferred • 2 years experience in retail or similar industry Pay Starts At: $17.25
Prepare and review federal, state, and local income tax returns, research complex tax issues, ensure compliance, and partner with financial reporting for SEC filings. | Bachelor's degree in accounting or finance, advanced Excel and financial software skills, strong communication and multitasking, with 3+ years preferred and CPA/MBA as a plus. | About the Role As Senior Income Tax Analyst, you will prepare and review Kohl’s federal, state and local income tax returns and partner with the business to ensure timely and accurate income tax accounting to support SEC reporting. What You’ll Do • Ensure timely and accurate preparation and submission of tax filings • Identify and research complex or high-risk tax issues • Develop solutions based on research of complex or high-risk tax issues • Interpret applicable jurisdictional regulations, internal policies and procedures to ensure Kohl's compliance • Maintain current knowledge of relationships between Kohl's accounting records and tax reporting requirements • Present complicated tax matters to internal and external business partners and communicate solutions and recommendations • Maintain expertise in tax implications of business decisions and industry trends • Partner with Financial Reporting to ensure timely and accurate SEC reporting and related analysis • Gain an understanding of the positions of third parties (government officials, etc.) • Evaluate the implications of different settlement alternatives and develop appropriate strategies to maximize the potential for a favorable settlement • Monitor federal and state income tax laws to determine the impact of new legislation • Respond to tax controversy, research and implement tax savings strategies and assist with negotiating state and local tax incentives related to Kohl’s business plans • Additional tasks may be assigned What Skills You Have Required • Bachelor's Degree in Accounting, Finance or other relevant field • Advanced knowledge of Excel, PowerPoint and other Financial Software programs, along with accounting, budgeting and forecasting skills • Strong critical thinking, attention to detail, time management and communication skills • Adept multitasker Preferred • 3+ years of experience in Accounting or Finance • CPA or MBA • Retail industry experience This role is based at our Corporate Office in Menomonee Falls, WI. You’ll work onsite from Monday through Thursday, with the option to work remotely on Fridays.
Oversee store operations and merchandising, lead and develop associates, ensure operational efficiency, drive sales and profitability, and maintain merchandising standards. | Supervisory experience with coaching and performance management, strong communication and decision-making skills, people management, flexible availability, and preferably retail managerial experience or equivalent. | About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You’ll Do • Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment • Drive accuracy through completion of all required business directives such as merchandise disposition practices • Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes • Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience • Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer • Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes • Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner • Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently • Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention • Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl’s tools and resources All manager roles at Kohl’s are responsible for: • Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed • Modeling, enforcing and providing direction and guidance to associates • Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues • Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing • Monitoring and adjusting resources as the business dictates to support customer needs and workload demands • Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results • Managing talent, including hiring, training, developing, and supervising • Accomplishing multiple tasks within established timeframes • Training, monitoring and reinforcing company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies and ensuring the safety of associates and customers • Other responsibilities as assigned What Skills You Have Required • Must be 18 years of age or older • Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management • Great verbal/written communication and interpersonal skills • Excellent decision-making and problem-solving skills to make quick decisions • Strong people management skills and ability to develop talent • Flexible availability, including days, nights, weekends and holidays Preferred • Experience working in a retail environment, preferably in a managerial position • College degree OR equivalent combination of education and 2 years experience in retail or similar industry
Process freight and stockroom operations, replenish sales floor, engage customers, and assist in training new hires. | Must be at least 16 years old with excellent customer service and communication skills, flexible availability, and no prior retail experience required. | About The Role In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations. What You’ll Do • Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment • Replenish the sales floor as necessary based on sell through and seasonal changes • Engage customers by greeting them and offering assistance with products and services • Execute all product protection standards • Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership All Associate Roles At Kohl’s Are Responsible For • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues • Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience • Meeting or exceeding individual goals (e.g., productivity, credit, loyalty) • Accomplishing multiple tasks within established timeframes • Following company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies for the safety of all associates and customers • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel • Other responsibilities as assigned Required What Skills You Have • Excellent customer service skills and ability to multi-task with strong attention to detail • Verbal/written communication and interpersonal skills • No retail experience required • Must be 16 years of age or older • Flexible availability, including days, nights, weekends, and holidays Preferred • Client facing retail or service industry experience Pay Starts At: $12.50
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