20 open positions available
Manage a cross-functional data product team to deliver features that enhance data discoverability, quality, and usability, aligning with strategic goals. | Experience in delivering data products, familiarity with data platforms and tools, strong communication skills, and the ability to prioritize and manage multiple workstreams. | Role Specific Information Job Description About the Role You are the Product Manager of a cross functional product team in our Enterprise Data & Analytics (EDA) organization, collaborating with Engineering, Design, Analytics, and Site Reliability Engineering (SRE). Together you will evolve data and analytic products and services through the entire product development lifecycle. You bring business context, structured problem solving, and crisp communication to help your team focus on delivering the highest value outcomes for users. Anchored in lean and user-centered principles, you will help the team discover real user needs, prioritize opportunities, and ship incremental value that improves trust, discoverability, and usability of EDA products. This role sits at the core of our journey toward a data native culture, supporting self-service analytics, strong governance, and reliable data operations. What You’ll Do Manage a balanced team of Business Intelligence and Data Engineers autonomously, delivering features that improve data discoverability, quality, governance, and decision making Partner with your Product Leader and stakeholders to discover, define, and deliver features in service of a product strategy for a single product Engage users and stakeholders to identify opportunities, clarify pain points, and facilitate ideation sessions to prioritize solutions Conduct ongoing discovery to further define valuable problems and deliver features for a well defined domain area Create backlog stories and product documentation, prioritize tasks, and coordinate feature releases to promote rapid ideation to delivery cycles Measure impacts, solicit feedback, and make data-informed pivot or persevere decisions to improve current data discovery and decision making experiences Actively pursue greater fluency in data acumen, business processes, discovery facilitations, and tools to successfully lead a product team in a fast paced environment Additional related tasks and activities may be assigned What Skills You Have Required Familiarity with the software development lifecycle and experience delivering production quality data products and features Ability to analyze data, interpret metrics, and use data to drive decision-making within a single product area Natural curiosity about data, systems, and user behavior; eager to learn and become a trusted thought partner to stakeholders and users Exposure to data platforms and tools (GCP, Airflow, Qlik, Looker) Strong prioritization and time-management, and problem solving skills to keep teams and workstreams on track Strong written and verbal communication that simplifies complex information Preferred 2+ years of experience in product management Intermediate training or parallel experience in Product Management, Business, MIS, Computer Science, or related fields Ability to travel 10% of the time Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You’ll Do” Section Ability to comply with dress code requirements Basic math and reading skills, legible handwriting, and basic computer operation Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company Ability to learn and comply with all company policies, procedures, standards and guidelines Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel Ability to work as part of a team and interact effectively and appropriately with others Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes Ability to satisfactorily complete company training programs Ability to use a personal computer for tasks such as communicating, preparing reports, etc. Ability to plan, prioritize and monitor activities across business units Ability to complete or oversee the completion of assigned projects in a timely manner Our purpose at Kohl's is to take care of families' realest moments. Kohl’s has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl’s family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff and the real stuff. Kohl’s is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and within our communities.
Participate in a structured training program to develop skills for store management roles, including operations, team development, and customer service. | Bachelor's degree or expected completion within 3 months, less than 18 months of retail management experience, flexible schedule, strong communication and decision-making skills. | Store Leadership Trainee Program As a Store Leadership Trainee (SLT), you will participate in a structured training program to prepare you for the role of Merchandising Manager or Operations Manager (Assistant Store Manager) at a Kohl’s store. During the Store Leadership Trainee Program (SLT Program), you will learn aspects of what it takes to run a successful, thriving business, from Human Resources, Operations, Merchandising, Team Development, Omni-channel Management and more. Those new to Kohl’s will train for 8 weeks, while Internal participants may train for a shorter period of time. Kohl’s offers trainee start dates in February, May and July based on business needs. Following the SLT Program At the end of the SLT Program, Kohl’s, in its sole discretion, will determine if there is an opportunity to continue employment as a Merchandising Manager or an Operations Manager (Assistant Store Manager). Kohl’s may consider factors such as performance, availability and its business needs. The career path of a Store Leadership Trainee is: SLT, Assistant Store Manager, Store Manager, District Manager. What You’ll Do • Discover Kohl’s store structure, areas of ownership and team responsibilities • Learn all store operations and processes • Engage in daily hands-on experiences including in-store merchandising, visual standards and continual product movement • Work closely with a Coach, Mentor and HR Business Partners to learn how to effectively lead, motivate, and drive engagement among a team • Join weekly touch bases with the Store Manager to recap the prior week’s training, align on the new week, share feedback and connect on needs • Lead with a customer-first mindset, demonstrate integrity and accountability, be a creative problem solver and foster an empathetic and inclusive culture • Cultivate business acumen skills and learn how to make operationally sound business decisions • Participate in dedicated programming to strengthen development and gain exposure to Kohl’s leadership • Analyze sales and market trends to drive profitability while maintaining a strong customer-first mindset • Support schedule execution, sales projections and payroll management • Participate in Leader on Duty shifts to provide a Customer First experience What Skills You Have • Associate’s or Bachelor's degree required (or expected completion within approximately 3 months of starting the SLT Program) • Less than 18 months of retail management leadership experience • Flexible schedule, work hours will be based on business needs; must be available nights and weekends • Highly adaptable and self-motivated • Must be 18 years of age or older • Great verbal/written communication and interpersonal skills • Excellent decision-making and problem-solving skills • Ability to make quick decisions and resolve conflicts • Effective verbal and written communication skills • Ability to work independently and as part of a team • Strong analytical skills and superior critical thinking skills • Strong people management skills and ability to develop talent • Flexible availability, including days, nights, weekends, and holidays
As a Software Engineer, you will develop high-quality applications and participate in the entire application lifecycle. You will collaborate with various teams to deliver innovative solutions and contribute to software standards. | The position requires 2+ years of experience in software development and knowledge of application design patterns and testing strategies. A Bachelor's Degree in a related field is preferred, along with experience in cloud platforms and performance tuning. | About the Role As Software Engineer, you will collaborate closely with design, product, and engineering experts to tackle real-world challenges and deliver innovative solutions that elevate Kohl’s retail offerings. What You’ll Do Develop high-quality applications using extreme programming (XP) practices and a user-centric approach Participate in the entire application lifecycle in collaboration with designers, product managers and other engineers on the product team Leverage critical thinking, experimentation, data and industry best practices to achieve desired business outcomes Contribute to product engineering and software standards Influence the team to reduce the toil received from production, advocate for product reliability and influence the benefits of tech debt reduction with matrices Develop self and support the development of others through accountability and continuous learning Adapt to constant change and model that for the rest of the team Evaluate a user story for technical context, feasibility, acceptance criteria, testability and estimation Additional tasks may be assigned SOFTWARE ENGINEER (ANDROID) Knowledge of Java and Kotlin for Android Experience working with notifications and background tasks in apps Collaborate with iOS, Android, and Server engineers to ship features Experience with making REST calls over the network Experience with JavaScript, either in a browser or server-side environment such as NodeJS Have designed and developed a complete Android app from top to bottom A familiarity with the Android tool ecosystem for development, testing, debugging, and performance benchmarking What Skills You Have Required 2+ years of experience in software development Knowledge of application design patterns, event-driven architecture, database schemas and testing strategies Knowledge and experience with continuous integration, continuous deployment and test-driven development Preferred Bachelor's Degree or equivalent in MIS, Computer Science or related field Experience with large-scale application troubleshooting and performance tuning Exposure to working with major cloud platforms (GCP, AWS, or Azure) Familiarity and experience with XP (Extreme Programming)
Supervise store operations, lead and develop associates, ensure operational efficiency, and support merchandising and inventory management. | Experience in supervising teams, coaching, and retail or similar industry experience. | About the Role In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency. What You’ll Do Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl’s tools and resources Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards All Supervisor roles at Kohl’s are responsible for: Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment; taking appropriate partners as needed Modeling, guiding and providing direction to associates Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty Use key performance indicators (KPIs) to make informed business decisions that drive overall store results Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Key holder responsibilities include opening and closing store processes, and providing direction to associates Other responsibilities as assigned What Skills You Have Required Must be at least 18 years of age or older Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals Strong verbal/written communication and interpersonal skills Flexible availability, including days, nights, weekends, and holidays Preferred 2 years experience in retail or similar industry Pay Range: $22.25 - $34.50 Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Develop high-quality applications, collaborate across teams, and contribute to product standards. | At least 2+ years of software development experience, familiarity with application design, testing, and cloud platforms, but lacks Android-specific skills. | Role Specific Information Job Description About the Role As Software Engineer, you will collaborate closely with design, product, and engineering experts to tackle real-world challenges and deliver innovative solutions that elevate Kohl’s retail offerings. What You’ll Do Develop high-quality applications using extreme programming (XP) practices and a user-centric approach Participate in the entire application lifecycle in collaboration with designers, product managers and other engineers on the product team Leverage critical thinking, experimentation, data and industry best practices to achieve desired business outcomes Contribute to product engineering and software standards Influence the team to reduce the toil received from production, advocate for product reliability and influence the benefits of tech debt reduction with matrices Develop self and support the development of others through accountability and continuous learning Adapt to constant change and model that for the rest of the team Evaluate a user story for technical context, feasibility, acceptance criteria, testability and estimation Additional tasks may be assigned SOFTWARE ENGINEER (ANDROID) Knowledge of Java and Kotlin for Android Experience working with notifications and background tasks in apps Collaborate with iOS, Android, and Server engineers to ship features Experience with making REST calls over the network Experience with JavaScript, either in a browser or server-side environment such as NodeJS Have designed and developed a complete Android app from top to bottom What Skills You Have Required 2+ years of experience in software development Knowledge of application design patterns, event-driven architecture, database schemas and testing strategies Knowledge and experience with continuous integration, continuous deployment and test-driven development Preferred Bachelor's Degree or equivalent in MIS, Computer Science or related field Experience with large-scale application troubleshooting and performance tuning Exposure to working with major cloud platforms (GCP, AWS, or Azure) Familiarity and experience with XP (Extreme Programming) Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You’ll Do” Section Ability to comply with dress code requirements Basic math and reading skills, legible handwriting, and basic computer operation Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company Ability to learn and comply with all company policies, procedures, standards and guidelines Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel Ability to work as part of a team and interact effectively and appropriately with others Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes Ability to satisfactorily complete company training programs Ability to use a personal computer for tasks such as communicating, preparing reports, etc. Ability to plan, prioritize and monitor activities across business units Ability to complete or oversee the completion of assigned projects in a timely manner Our purpose at Kohl's is to take care of families' realest moments. Kohl’s has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl’s family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff and the real stuff. Kohl’s is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and within our communities.
Overseeing store operations, managing staff, ensuring merchandising standards, and driving sales and profitability. | Experience in team supervision, retail or similar industry, and strong communication skills. | About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You’ll Do • Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment • Drive accuracy through completion of all required business directives such as merchandise disposition practices • Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes • Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience • Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer • Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes • Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner • Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently • Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention • Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl’s tools and resources All manager roles at Kohl’s are responsible for: • Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed • Modeling, enforcing and providing direction and guidance to associates • Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues • Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing • Monitoring and adjusting resources as the business dictates to support customer needs and workload demands • Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results • Managing talent, including hiring, training, developing, and supervising • Accomplishing multiple tasks within established timeframes • Training, monitoring and reinforcing company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies and ensuring the safety of associates and customers • Other responsibilities as assigned What Skills You Have Required • Must be 18 years of age or older • Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management • Great verbal/written communication and interpersonal skills • Excellent decision-making and problem-solving skills to make quick decisions • Strong people management skills and ability to develop talent • Flexible availability, including days, nights, weekends and holidays Preferred • Experience working in a retail environment, preferably in a managerial position • College degree OR equivalent combination of education and 2 years experience in retail or similar industry
Supervising cashiers, managing inventory, training staff, and ensuring customer satisfaction. | Minimum 18 years old with supervisory experience in retail or similar industry, strong communication skills, flexible availability. | About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency. What You’ll Do Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl’s brand standards Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research) All Supervisor roles at Kohl’s are responsible for: Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment; taking appropriate partners as needed Modeling, guiding and providing direction to associates Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty Use key performance indicators (KPIs) to make informed business decisions that drive overall store results Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Key holder responsibilities include opening and closing store processes, and providing direction to associates Other responsibilities as assigned What Skills You Have Required Must be at least 18 years of age or older Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals Strong verbal/written communication and interpersonal skills Flexible availability, including days, nights, weekends, and holidays Preferred 2 years experience in retail or similar industry Pay Range: $20.75 - $32.20 Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits). Applications will be accepted for 60 days from the posting of this position.
Supervising store operations, coaching associates, managing inventory, and ensuring customer satisfaction. | Experience in team supervision, strong communication skills, and flexible availability. | About the Role In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency. What You’ll Do • Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment • Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices • Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes • Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl’s tools and resources • Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards All Supervisor roles at Kohl’s are responsible for: • Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment; taking appropriate partners as needed • Modeling, guiding and providing direction to associates • Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues • Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing • Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention • Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty • Use key performance indicators (KPIs) to make informed business decisions that drive overall store results • Accomplishing multiple tasks within established timeframes • Training, monitoring and reinforcing company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies for the safety of all associates and customers • Key holder responsibilities include opening and closing store processes, and providing direction to associates • Other responsibilities as assigned What Skills You Have Required • Must be at least 18 years of age or older • Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals • Strong verbal/written communication and interpersonal skills • Flexible availability, including days, nights, weekends, and holidays Preferred • 2 years experience in retail or similar industry Pay Starts At: $17.25
Leading, coaching, and supervising associates to deliver excellent customer service and operational efficiency. | Experience in supervising teams, strong communication skills, and flexible availability. | Pay Range: $19.50-$24.90 About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency. What You’ll Do • Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service • Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals • Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines • Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl’s brand standards • Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices • Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research) All Supervisor roles at Kohl’s are responsible for: • Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment; taking appropriate partners as needed • Modeling, guiding and providing direction to associates • Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues • Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing • Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention • Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty • Use key performance indicators (KPIs) to make informed business decisions that drive overall store results • Accomplishing multiple tasks within established timeframes • Training, monitoring and reinforcing company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies for the safety of all associates and customers • Key holder responsibilities include opening and closing store processes, and providing direction to associates • Other responsibilities as assigned What Skills You Have Required • Must be at least 18 years of age or older • Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals • Strong verbal/written communication and interpersonal skills • Flexible availability, including days, nights, weekends, and holidays Preferred • 2 years experience in retail or similar industry Pay Range: $19.50-$24.90 Pay Starts At: $19.20
Participate in a structured training program to learn store operations, team leadership, merchandising, and business management to prepare for assistant store manager roles. | Associate's or Bachelor's degree, less than 18 months retail management experience, flexible schedule including nights and weekends, strong communication and leadership skills. | Store Leadership Trainee Program As a Store Leadership Trainee (SLT), you will participate in a structured training program to prepare you for the role of Merchandising Manager or Operations Manager (Assistant Store Manager) at a Kohl’s store. During the Store Leadership Trainee Program (SLT Program), you will learn aspects of what it takes to run a successful, thriving business, from Human Resources, Operations, Merchandising, Team Development, Omni-channel Management and more. Those new to Kohl’s will train for 8 weeks, while Internal participants may train for a shorter period of time. Kohl’s offers trainee start dates in February, May and July based on business needs. Following the SLT Program At the end of the SLT Program, Kohl’s, in its sole discretion, will determine if there is an opportunity to continue employment as a Merchandising Manager or an Operations Manager (Assistant Store Manager). Kohl’s may consider factors such as performance, availability and its business needs. The career path of a Store Leadership Trainee is: SLT, Assistant Store Manager, Store Manager, District Manager. What You’ll Do • Discover Kohl’s store structure, areas of ownership and team responsibilities • Learn all store operations and processes • Engage in daily hands-on experiences including in-store merchandising, visual standards and continual product movement • Work closely with a Coach, Mentor and HR Business Partners to learn how to effectively lead, motivate, and drive engagement among a team • Join weekly touch bases with the Store Manager to recap the prior week’s training, align on the new week, share feedback and connect on needs • Lead with a customer-first mindset, demonstrate integrity and accountability, be a creative problem solver and foster an empathetic and inclusive culture • Cultivate business acumen skills and learn how to make operationally sound business decisions • Participate in dedicated programming to strengthen development and gain exposure to Kohl’s leadership • Analyze sales and market trends to drive profitability while maintaining a strong customer-first mindset • Support schedule execution, sales projections and payroll management • Participate in Leader on Duty shifts to provide a Customer First experience What Skills You Have • Associate’s or Bachelor's degree required (or expected completion within approximately 3 months of starting the SLT Program) • Less than 18 months of retail management leadership experience • Flexible schedule, work hours will be based on business needs; must be available nights and weekends • Highly adaptable and self-motivated • Must be 18 years of age or older • Great verbal/written communication and interpersonal skills • Excellent decision-making and problem-solving skills • Ability to make quick decisions and resolve conflicts • Effective verbal and written communication skills • Ability to work independently and as part of a team • Strong analytical skills and superior critical thinking skills • Strong people management skills and ability to develop talent • Flexible availability, including days, nights, weekends, and holidays
Lead and supervise merchandising associates to execute store merchandising standards, pricing, recovery, and customer service. | At least 18 years old with strong communication skills, flexible availability, and preferably 2 years retail experience plus supervisory experience. | About the Role As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes. What You’ll Do • Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager • Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer • Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes • Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards • Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently • Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl’s brand standards • Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution All Supervisor roles at Kohl’s are responsible for: • Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment; taking appropriate partners as needed • Modeling, guiding and providing direction to associates • Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues • Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty) • Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing • Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention • Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty • Use key performance indicators (KPIs) to make informed business decisions that drive overall store results • Accomplishing multiple tasks within established timeframes • Training, monitoring and reinforcing company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies for the safety of all associates and customers • Key holder responsibilities include opening and closing store processes, and providing direction to associates • Other responsibilities as assigned What Skills You Have Required • Must be at least 18 years of age or older • Strong verbal/written communication and interpersonal skills • Flexible availability, including days, nights, weekends, and holidays Preferred • 2 years experience in retail or similar industry • Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals Pay Starts At: $18.10
Participate in a structured training program to prepare for store management roles, including learning store operations, leading teams, and driving sales. | Bachelor's degree expected within 3 months, less than 18 months retail management experience, flexible schedule, strong communication and decision-making skills. | Store Leadership Trainee Program As a Store Leadership Trainee (SLT), you will participate in a structured training program to prepare you for the role of Merchandising Manager or Operations Manager (Assistant Store Manager) at a Kohl’s store. During the Store Leadership Trainee Program (SLT Program), you will learn aspects of what it takes to run a successful, thriving business, from Human Resources, Operations, Merchandising, Team Development, Omni-channel Management and more. Those new to Kohl’s will train for 8 weeks, while Internal participants may train for a shorter period of time. Kohl’s offers trainee start dates in February, May and July based on business needs. Following the SLT Program At the end of the SLT Program, Kohl’s, in its sole discretion, will determine if there is an opportunity to continue employment as a Merchandising Manager or an Operations Manager (Assistant Store Manager). Kohl’s may consider factors such as performance, availability and its business needs. The career path of a Store Leadership Trainee is: SLT, Assistant Store Manager, Store Manager, District Manager. What You’ll Do • Discover Kohl’s store structure, areas of ownership and team responsibilities • Learn all store operations and processes • Engage in daily hands-on experiences including in-store merchandising, visual standards and continual product movement • Work closely with a Coach, Mentor and HR Business Partners to learn how to effectively lead, motivate, and drive engagement among a team • Join weekly touch bases with the Store Manager to recap the prior week’s training, align on the new week, share feedback and connect on needs • Lead with a customer-first mindset, demonstrate integrity and accountability, be a creative problem solver and foster an empathetic and inclusive culture • Cultivate business acumen skills and learn how to make operationally sound business decisions • Participate in dedicated programming to strengthen development and gain exposure to Kohl’s leadership • Analyze sales and market trends to drive profitability while maintaining a strong customer-first mindset • Support schedule execution, sales projections and payroll management • Participate in Leader on Duty shifts to provide a Customer First experience What Skills You Have • Associate’s or Bachelor's degree required (or expected completion within approximately 3 months of starting the SLT Program) • Less than 18 months of retail management leadership experience • Flexible schedule, work hours will be based on business needs; must be available nights and weekends • Highly adaptable and self-motivated • Must be 18 years of age or older • Great verbal/written communication and interpersonal skills • Excellent decision-making and problem-solving skills • Ability to make quick decisions and resolve conflicts • Effective verbal and written communication skills • Ability to work independently and as part of a team • Strong analytical skills and superior critical thinking skills • Strong people management skills and ability to develop talent • Flexible availability, including days, nights, weekends, and holidays
Participate in training to learn store operations, lead team activities, and support sales and customer service initiatives. | Bachelor's degree or expected completion within 3 months, less than 18 months retail management experience, flexible schedule, strong communication and problem-solving skills. | Store Leadership Trainee Program As a Store Leadership Trainee (SLT), you will participate in a structured training program to prepare you for the role of Merchandising Manager or Operations Manager (Assistant Store Manager) at a Kohl’s store. During the Store Leadership Trainee Program (SLT Program), you will learn aspects of what it takes to run a successful, thriving business, from Human Resources, Operations, Merchandising, Team Development, Omni-channel Management and more. Those new to Kohl’s will train for 8 weeks, while Internal participants may train for a shorter period of time. Kohl’s offers trainee start dates in February, May and July based on business needs. Following the SLT Program At the end of the SLT Program, Kohl’s, in its sole discretion, will determine if there is an opportunity to continue employment as a Merchandising Manager or an Operations Manager (Assistant Store Manager). Kohl’s may consider factors such as performance, availability and its business needs. The career path of a Store Leadership Trainee is: SLT, Assistant Store Manager, Store Manager, District Manager. What You’ll Do Discover Kohl’s store structure, areas of ownership and team responsibilities Learn all store operations and processes Engage in daily hands-on experiences including in-store merchandising, visual standards and continual product movement Work closely with a Coach, Mentor and HR Business Partners to learn how to effectively lead, motivate, and drive engagement among a team Join weekly touch bases with the Store Manager to recap the prior week’s training, align on the new week, share feedback and connect on needs Lead with a customer-first mindset, demonstrate integrity and accountability, be a creative problem solver and foster an empathetic and inclusive culture Cultivate business acumen skills and learn how to make operationally sound business decisions Participate in dedicated programming to strengthen development and gain exposure to Kohl’s leadership Analyze sales and market trends to drive profitability while maintaining a strong customer-first mindset Support schedule execution, sales projections and payroll management Participate in Leader on Duty shifts to provide a Customer First experience What Skills You Have Associate’s or Bachelor's degree required (or expected completion within approximately 3 months of starting the SLT Program) Less than 18 months of retail management leadership experience Flexible schedule, work hours will be based on business needs; must be available nights and weekends Highly adaptable and self-motivated Must be 18 years of age or older Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills Ability to make quick decisions and resolve conflicts Effective verbal and written communication skills Ability to work independently and as part of a team Strong analytical skills and superior critical thinking skills Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends, and holidays
Lead digital analytics efforts, manage data collection and analysis to support business objectives, guide team development, and provide insights to drive digital sales and customer experience improvements. | Bachelor's degree, 7+ years in customer analytics, 5+ years in digital analytics, 5+ years managing associates, expertise in Adobe Analytics, strong analytical and communication skills, and leadership experience. | This position can be remote; however, if you reside near our offices in Menomonee Falls, WI, or New York City, NY, we request that you work onsite from Monday through Thursday, with the option to work remotely on Fridays. About the Role In this role, you will lead business and insights efforts to drive decision-making and guide business strategies while developing the team's skill set and business acumen. This role involves managing data collection, analysis, and reporting to support business objectives, enhance customer experience, and drive revenue growth. What You’ll Do • Oversee all digital analytics activities, including partnering with stakeholders towards development and implementation of analytics. • Lead the curation and analysis of sales, consumer and other data to inform strategic decisions and plans for the digital business. • Provide proactive category sales guidance based on analytics and trend interpretation • Identify digital sales implications from cross-functional interdependencies such as marketing promotional calendar changes, spending changes, and fulfillment decisions • Lead team through assessment of sales results, evaluate purchasing behaviors and measure trends for Digital product categories • Develop and implement a comprehensive digital analytics strategy to measure and optimize web, app, and digital marketing performance. • Lead the deployment and management of analytics tools (Google Analytics, Adobe Analytics, etc.) to track user behavior, conversion rates, and engagement. • Conduct deep-dive analyses on web traffic, user journeys, conversion funnels, and A/B testing results. • Present data-driven insights and recommendations to stakeholders and cross-functional teams. • Automate reporting processes for efficiency and accuracy • Additional tasks may be assigned What Skills You Have Required • Bachelor's Degree • 7+ years of experience in Customers Analytics • 5+ years of experience in Digital Analytics • 5+ years of managing associates • Strong quantitative and qualitative analytical skills • Experience in Adobe Analytics, Adobe Clickstream • Passion for the customer and using data to identify and improve customer experiences • Excellent verbal and written communication • Ability to lead through ambiguity and find innovative ways to answer business questions • Experience leading both directly and through influence
Lead and manage the Remote Operations Center team, monitor performance, develop training and processes, analyze financial and operational data, and support safety and incident response. | Requires previous leadership experience, strong analytical and communication skills, proficiency with computer tools, and ability to make critical decisions during live events. | About the Role This role is based at our Corporate Office in Menomonee Falls, WI. As Team Leader, Remote Operations Center, you will lead the Remote Operations Center (ROC) and its day-to-day functions. You will monitor the ROC team's functionality, performance and efficiency and review, create and support training, process changes, awareness programs, high-level investigations, applications and hardware used by the team and the service that the team provides. What You’ll Do Create and maintain remote monitoring initiatives to support department financial objectives Analyze financial data to identify and recommend business plans to enhance the effectiveness of Kohl's shortage initiatives Determine critical issues, target the root cause of problems and generate creative solutions Guide store teams and ROC investigators in matters related to company policy and processes Communicate current trends and performance between the Remote Operations Center and key Loss Prevention Leadership Create effective training and awareness materials to brand program objectives with Remote Operations Center associates Monitor team performance and productivity and analyze data to ensure the team operates efficiently Monitor and report on emergency incidents, safety incidents and weather alerts Provide support to individualized development plans for team members, fostering an enriched developmental environment Create an effective work environment by establishing clear objectives, recognizing associates and maintaining open lines of communication Additional tasks may be assigned What Skills You Have Required Previous leadership experience Proficient computer skills, including Google products Superior verbal and written communication skills Strong business acumen Ability to prioritize Critical decision-making during live theft and safety events Excellent analytical skills Preferred Bachelor's of Science in IS, Finance or Criminal Justice MBA/other advanced degree
Provide efficient and courteous customer service at point of sale, operate cash register, support inventory accuracy, and assist in training new hires. | Requires excellent customer service and communication skills, ability to multi-task, basic math and computer skills, and flexible availability with no prior retail experience required. | Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience. What You’ll Do • Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment • Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service • Meet or exceed individual goals (e.g., credit, loyalty) • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices • Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards • Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl’s are responsible for: • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues • Accomplishing multiple tasks within established timeframes • Following company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies for the safety of all associates and customers • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel • Other responsibilities as assigned What Skills You Have Required • Excellent customer service skills and ability to multi-task with strong attention to detail • Verbal/written communication and interpersonal skills • No retail experience required • Must be 16 years of age or older • Flexible availability, including days, nights, weekends, and holidays Preferred • Client facing retail or service industry experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. • Ability to perform the accountabilities listed in the “What You’ll Do” Section. • Ability to satisfactorily complete company training programs. • Ability to comply with dress code requirements. • Basic math and reading skills, legible handwriting, and basic computer operation. • Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. • Perform work in accordance with the Physical Requirements section. Physical Requirements • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. • Ability to stand/walk for the duration of a scheduled shift. • Ability to visually verify information and locate and inspect merchandise. • Ability to comply with health and safety standards. Pay Starts At: $13.75 Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience. What You’ll Do • Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment • Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service • Meet or exceed individual goals (e.g., credit, loyalty) • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices • Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards • Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl’s are responsible for: • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues • Accomplishing multiple tasks within established timeframes • Following company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies for the safety of all associates and customers • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel • Other responsibilities as assigned What Skills You Have Required • Excellent customer service skills and ability to multi-task with strong attention to detail • Verbal/written communication and interpersonal skills • No retail experience required • Must be 16 years of age or older • Flexible availability, including days, nights, weekends, and holidays Preferred • Client facing retail or service industry experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. • Ability to perform the accountabilities listed in the “What You’ll Do” Section. • Ability to satisfactorily complete company training programs. • Ability to comply with dress code requirements. • Basic math and reading skills, legible handwriting, and basic computer operation. • Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. • Perform work in accordance with the Physical Requirements section. Physical Requirements • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. • Ability to stand/walk for the duration of a scheduled shift. • Ability to visually verify information and locate and inspect merchandise. • Ability to comply with health and safety standards. Pay Starts At: $13.75
Lead design and delivery of learning experiences aligned with business strategies, managing projects from concept to completion and mentoring peers. | Requires strong instructional design and facilitation skills, experience with design software, project management, and 5+ years in Learning and Development or related field. | About the Role As Senior Talent Development Designer, you will lead the creation and delivery of innovative learning experiences that support business strategies and embody Kohl’s Purpose and Values at every level. You will independently manage complex learning projects from concept to completion, partnering with organizational leaders and applying the ADDIE methodology and adult learning principles. What You’ll Do • Investigate subject matter and business needs by asking insightful questions, seeking feedback and developing an instructional design strategy that aligns with organizational goals • Effectively influence business partners and leaders to adopt design recommendations and pivot to alternate solutions • Deliver engaging live and virtual facilitation by creating space for dialogue, adapting to participant needs, and bringing confidence, presence and credibility to every session. • Adjust content in real time and use facilitation techniques that draw out perspectives, deepen understanding and connect concepts to practical application. • Apply multiple design software tools (Articulate, Adobe Suite, Vyond, Google Sites, etc.) to create meaningful and memorable learning content • Develop and incorporate engaging stories, activities, graphics and interactions to create learning content • Lead the adoption of new learning technologies, formats and delivery channels to continuously enhance the learning experience • Leverage deep expertise and experience as a learning professional, along with internal and external business acumen, to ensure content remains relevant, current and valuable to Kohl’s learners • Lead self and peers in learning projects, including defining project scope, budget, risks and timelines in collaboration with business partners and leaders • Design and implement evaluation strategies to measure the learning experience's satisfaction and impact and inform future content development • Advise HR Operations regarding content deployment through the Learning Management System (Workday) and/or communication strategy • Mentor others in learning concepts, design tools and implementation strategies • Additional tasks may be assigned What Skills You Have Required • Strong written and verbal consulting and communication skills, with the ability to adapt messages to achieve desired outcomes • Expertise in one or more design software tools, such as Articulate, Adobe Suite, Google Suite and Vyond • Expert facilitation skills for both in-person and virtual environments • Excellent organizational skills with the ability to manage multiple priorities and meet deadlines • Curiosity, continual learning and the ability to mentor others in the latest instructional design trends and technologies • Experience in designing evaluation strategies and analyzing data to measure the effectiveness and impact of learning programs • Commitment to continuous improvement through peer, manager and organization feedback • Confidence in using AI technology responsibly and effectively to enhance and expedite the learning design process • Experience in consulting and navigating complex, ambiguous organizational challenges • Experience in peer leadership, fostering positive project team dynamics and contributing to successful outcomes. • Occasional overnight travel Preferred • 5+ years of relevant experience in the Learning and Development field • Bachelor’s degree in HR, Instructional Design or Adult Learning • Experience with assessment tools such as CliftonStrengths, DiSC, etc.
Lead digital analytics efforts, manage data collection and analysis, develop analytics strategy, oversee analytics tools deployment, and provide insights to drive business decisions and revenue growth. | Bachelor's degree, 7+ years in customer analytics, 5+ years in digital analytics, 5+ years managing associates, expertise in Adobe Analytics and Clickstream, strong analytical and communication skills, and leadership experience. | This position can be remote; however, if you reside near our offices in Menomonee Falls, WI, or New York City, NY, we request that you work onsite from Monday through Thursday, with the option to work remotely on Fridays. About the Role In this role, you will lead business and insights efforts to drive decision-making and guide business strategies while developing the team's skill set and business acumen. This role involves managing data collection, analysis, and reporting to support business objectives, enhance customer experience, and drive revenue growth. What You’ll Do • Oversee all digital analytics activities, including partnering with stakeholders towards development and implementation of analytics. • Lead the curation and analysis of sales, consumer and other data to inform strategic decisions and plans for the digital business. • Provide proactive category sales guidance based on analytics and trend interpretation • Identify digital sales implications from cross-functional interdependencies such as marketing promotional calendar changes, spending changes, and fulfillment decisions • Lead team through assessment of sales results, evaluate purchasing behaviors and measure trends for Digital product categories • Develop and implement a comprehensive digital analytics strategy to measure and optimize web, app, and digital marketing performance. • Lead the deployment and management of analytics tools (Google Analytics, Adobe Analytics, etc.) to track user behavior, conversion rates, and engagement. • Conduct deep-dive analyses on web traffic, user journeys, conversion funnels, and A/B testing results. • Present data-driven insights and recommendations to stakeholders and cross-functional teams. • Automate reporting processes for efficiency and accuracy • Additional tasks may be assigned What Skills You Have Required • Bachelor's Degree • 7+ years of experience in Customers Analytics • 5+ years of experience in Digital Analytics • 5+ years of managing associates • Strong quantitative and qualitative analytical skills • Experience in Adobe Analytics, Adobe Clickstream • Passion for the customer and using data to identify and improve customer experiences • Excellent verbal and written communication • Ability to lead through ambiguity and find innovative ways to answer business questions • Experience leading both directly and through influence
Prepare, process, and move merchandise accurately and safely, cross-train in multiple departments, and maintain high-quality customer service. | Must have proficiency in English, effective teamwork, multi-tasking skills, and ability to complete training and cross-train in at least two departments. | Starting Pay $16.00/hr + $1.25 shift premium for weekday night shifts (Monday-Thursday) + $2.00 shift premium for weekend day and night shifts (Friday-Sunday) Available Shifts: Weekday and Weekend Day Shifts: Start time between 6am and 7am, end time between 4pm and 6pm Weekday and Weekend Overnight Shifts: Start time between 6pm and 7pm, end time between 4am and 6am About the Role As a Warehouse Associate, you will prepare, process and move merchandise productively, safely, and accurately according to established production rates, standards and guidelines. You will be cross-trained to perform various functions in different departments to support business and operational needs. What You’ll Do • Receive and process merchandise, including picking, packing, preparing, shipping orders and returns and loading and unloading trailers • Input data to prepare reports • Provide high-quality internal and external customer service, including communicating with vendors, associates and locations to resolve disputes and review compliance • To promote a safe work environment, follow all company, state, local and OSHA safety rules, policies and regulations; promptly report any potential violations to the appropriate supervisor or manager • Comply with all company policies, procedures, standards and guidelines, including those related to accuracy and productivity • Maintain regular and acceptable attendance as set by the company and comply with dress code requirements • Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs What Skills You Have Required • Proficiency in English sufficient to understand and follow rules, training, and instructions necessary for operational safety and efficiency • Effective collaboration and teamwork skills • Adept multi-tasking abilities • Ability to satisfactorily complete company training programs and cross-train in at least 2 departments
Provide fast and courteous customer service at point of sale, handle payments accurately, support inventory and training processes, and maintain company standards. | Requires excellent customer service, communication skills, ability to multi-task, flexible availability, and no prior retail experience necessary. | About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience. What You’ll Do • Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment • Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service • Meet or exceed individual goals (e.g., credit, loyalty) • Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices • Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards • Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies) All associate roles at Kohl’s are responsible for: • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues • Accomplishing multiple tasks within established timeframes • Following company policies, procedures, standards and guidelines • Maintaining adherence to company safety policies for the safety of all associates and customers • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel • Other responsibilities as assigned What Skills You Have Required • Excellent customer service skills and ability to multi-task with strong attention to detail • Verbal/written communication and interpersonal skills • No retail experience required • Must be 16 years of age or older • Flexible availability, including days, nights, weekends, and holidays Preferred • Client facing retail or service industry experience Pay Range: $16.50 - $23.85 Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
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