KeyBank

Lead technology compliance strategy and ensure regulatory adherence in banking. | Bachelor's degree and 8+ years in compliance/risk management in regulated financial institutions with leadership experience. | Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job The Senior Manager, Technology Compliance is a strategic leader responsible for overseeing KeyBank’s compliance with applicable state and federal banking laws, regulations, and supervisory expectations as they relate to technology, digital platforms, and emerging innovations. This role partners closely with Risk, Technology, Legal, Operations, Product, Internal Audit, and Regulatory Relations to ensure KeyBank’s technology initiatives—including AI/ML use cases, automation, cloud-enabled services, digital channels, and blockchain/crypto‑adjacent capabilities—operate within Key’s risk appetite and regulatory framework. The ideal candidate brings strong regulatory compliance and enterprise risk management expertise, deep understanding of technology governance, and proven experience building and maturing compliance programs in a large, regulated financial institution. This leader will shape the technology compliance strategy, develop a growing team, and provide oversight of emerging technology risks, all while demonstrating a growth mindset, strong emotional intelligence, and a highly collaborative approach. Essential Job Functions Regulatory & Compliance Oversight Provide second-line oversight of technology initiatives to ensure compliance with federal and state banking regulations, including but not limited to OCC, Federal Reserve, FDIC, CFPB, FFIEC guidance, GLBA (non‑security provisions), UDAAP, E-SIGN, Model Risk Management (SR 11‑7), and emerging regulatory expectations for AI and digital innovations. Monitor and interpret regulatory developments affecting technology, digital banking, automation, AI/ML, and distributed ledger/crypto-adjacent activities; translate regulatory expectations into actionable guidance for Technology and Product partners. Support preparation for, and response to, regulatory exams, supervisory engagements, and internal audits related to technology governance and compliance. Technology Compliance Program & Governance Lead the strategy and ongoing maturity of KeyBank’s technology compliance program, ensuring alignment with enterprise risk management (ERM) frameworks, risk appetite, and operational risk standards. Establish governance routines (e.g., review committees, advisory boards) to evaluate and oversee compliance considerations for emerging technology initiatives. Review and challenge first-line risk assessments, technology change proposals, model documentation, AI/ML implementations, automation solutions, and digital product enhancements. Partner with Legal and Technology to ensure compliance requirements are incorporated into technology planning, vendor evaluations, contract language, and business decisions. Emerging Technology Risk Oversight Provide expertise and oversight of risks associated with: AI/ML and algorithmic decisioning (fair lending, model transparency, explainability, governance). Digital assets, crypto, and blockchain‑adjacent use cases, including regulatory expectations from OCC, SEC, FinCEN, and state regulatory bodies. Automation, digital channel operations, cloud-native technology workflows, and end-user computing. Work with Model Risk Management (MRM) on compliance considerations for AI/ML models, including alignment with SR 11‑7 and responsible AI principles. Team Leadership & Collaboration Build, mentor, and develop a high-performing technology compliance team; establish scalable processes, documentation standards, and reporting mechanisms. Foster strong working relationships across Technology, Risk, Legal, Product, Internal Audit, and Regulatory Relations to ensure transparency and timely issue resolution. Exert influence without authority; facilitate compliance awareness and provide practical, risk-based guidance to stakeholders at all levels. Promote a culture that values innovation while maintaining disciplined risk management. Risk Identification, Monitoring & Reporting Identify, evaluate, and escalate technology-related compliance risks in accordance with enterprise policies. Monitor metrics, KRIs, and emerging themes related to technology compliance, reporting regular updates to senior leadership and applicable risk committees. Provide challenge to issue remediation plans and ensure timely, sustainable corrective actions. Required Qualifications Bachelor’s degree or equivalent experience in business, risk management, law, technology, or related fields. Minimum 8 years of experience in compliance, operational risk, technology risk, or related functions within a Strong working knowledge of federal and state regulated financial institution. banking regulations, including OCC, FRB, FDIC, CFPB, FFIEC guidance, UDAAP, and regulatory expectations for technology and model risk. Proven expertise overseeing technology governance, digital banking compliance, AI/ML or emerging technology risk, or similar areas. Demonstrated experience providing credible challenge, writing regulatory‑quality documentation, and interacting with examiners or internal audit teams. People leadership experience, with ability to build and develop high-performing teams. Strong emotional intelligence, collaborative approach, and ability to influence cross‑functional teams. Self‑starter with a growth mindset, proactive problem-solving skills, and comfort working in fast‑moving environments. Preferred Qualifications Advanced degree (JD, MBA, MS Risk, or similar). Experience in financial services compliance involving AI/ML governance, digital assets, or innovative financial technologies. Understanding of risk management disciplines including operational risk, issue management, RCSA processes, vendor/third-party risk (non-security focus), and business continuity. Experience working with or overseeing technology-driven initiatives (e.g., automation, cloud workflows, digital platform enhancements). Professional certifications such as CRCM, CAMS, CRISC, or similar compliance/risk credentials. Ability to translate complex regulatory requirements into practical, actionable guidance for non-compliance partners. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 08/23/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Hybrid

Manage division operations to ensure efficiency and growth, leading teams and overseeing processes. | Strong leadership and operational management experience required, with no specific technical skills detailed. | Location: 4910 Tiedeman Road, Brooklyn Ohio Hiring manager to provide detailed job description COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 07/20/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Hybrid KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.

Develop and close renewable energy finance opportunities, manage client relationships, and engage with C-level decision makers. | Requires 8+ years of outside consultative sales experience in clean energy finance, with knowledge of energy markets, structured transactions, and proven business growth ability. | Job Description: • Grow KEF's Clean Energy segment and market share • Identify, develop, structure, and close renewable clean energy finance opportunities • Manage client relationships and financial model analysis • Engage with C-level decision makers and internal departments • Develop and maintain understanding of energy/solar incentive programs Requirements: • Bachelor's Degree (required) • Minimum of 8 years outside consultative sales experience in the clean energy equipment finance or project finance arena • Comprehensive knowledge of finance and leasing, renewable energy markets • Experience with financing large, structured, PPA-based transactions • Strong track record of successfully sourcing and growing new business • Very strong oral and written communication skills • Deep and proven experience working with C-suite decision makers • Proven ability to manage complex projects Benefits: • Flexible work arrangements • Professional development • Employee workspaces prioritizing in-office presence

Analyze data to identify trends and solutions, develop client-ready reports, communicate with business partners, and guide others. | Bachelor's degree with 2+ years experience or Master's with 1+ year, proficiency in Excel/PowerPoint, query writing, data visualization skills, and ability to learn data supply chain processes. | Location: 4900 Tiedeman Road - Brooklyn, Ohio 44144-2302 ABOUT THE JOB (JOB BRIEF): Under some supervision, the Lead Business Analytics Associate is primarily responsible for the formulation of hypotheses, translation of data, design/measurement of experiments and generation of insights to inform business decisions by using various data mining techniques. The Lead Business Analytics Associate uses data to perform moderately complex diagnostic analyses to provide answers to questions such as "Why did it happen?" and "What action can I take?" Through the use of standard reports and analysis of moderately complex data, the Lead Business Analytics Associate identifies trends and outliers and suggests solutions to resolve business challenges or implement process improvements. Success criteria include: leveraging business acumen and anticipation of business partner needs to generate own work / analyses; developing a "client ready" work product; collaboration with broader analytics teams and with a diverse group of business partners to provide solutions and recommendations; and ability to tell a compelling story to stakeholders with data. ESSENTIAL JOB FUNCTIONS: Analyze, identify, and recommend appropriate solutions to moderately complex problems Translate data into insights and answer the "why" question Develop "client ready" work product Proactively communicate with business partners and ask the right questions to understand analytics needs Use visualizations to tell a compelling story with data and information May guide or monitor the work of others REQUIRED QUALIFICATIONS: Bachelor's degree (or its equivalent) and 2 years minimum of relevant experience; 1 year with Master's or PhD Proficient in Microsoft Excel / PowerPoint and query writing/coding with ability to perform queries of large datasets Developing data visualization skill set Ability to learn the process of consuming data from the data supply chain Building knowledge / experience with analytical programming languages EXPECTED COMPETENCIES: Communication: Basic written and verbal communication skills; may possess ability to cohesively present and organize information in support of findings; Building confidence in communicating a message; Can tell a compelling story with data and information; Possesses emerging presentation development and delivery skills Leadership: Able to work autonomously; Can generate own work (vs. typically assigned by manager) Partnering / Influencing: Demonstrates relationship building and interpersonal skills; comfortable being "at table" with partners; Building influencing skills in area of expertise or assigned LOB Business Acumen: Understands business partner strategy and the business of banking at a high level; Asks the right questions; Understands upstream and downstream impacts Critical Thinking / Problem Solving: Demonstrates critical thinking; Can translate data and answer the "why" question; Starting to understand impacts / intersections with others COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $73,000to $120,000annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 09/28/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

Support strategic initiatives and operational excellence by collaborating cross-functionally, analyzing KPIs, conducting market research, developing business enablement tools, and ensuring compliance. | Bachelor’s degree or equivalent experience, minimum 2 years in business analysis or related roles, proficiency in Microsoft Office, and preferred Tableau skills. | Location: 4910 Tiedeman Road - Brooklyn, Ohio 44144 The Community Banking Business Enablement Analyst plays a pivotal role in advancing the mission of Community Banking – to engage, educate, and empower financial confidence and well-being in our communities. Reporting to the Community Banking Business Enablement Manager, this role supports strategic initiatives and drives operational excellence across the organization. Essential Job Functions • Collaborate with cross-functional teams to implement initiatives that improve operational efficiency and align with strategic goals. • Analyze key performance indicators (KPIs) to generate insights and support data-driven decision-making. • Conduct market research to identify competitive trends and emerging opportunities. • Develop and maintain business enablement tools such as dashboards, scorecards, playbooks, and SharePoint resources. • Prepare presentations and materials for business reviews and ad hoc requests. • Ensure compliance with all KeyBank policies, procedures, and ethical standards. Required Qualifications • Bachelor’s degree in business, finance, marketing, or a related field, or equivalent work experience (required). • Minimum of 2 years of experience in business analysis, project management, or a related role. • Demonstrated passion for community impact, curiosity for learning new skills and tools, and a commitment to delivering client-centered solutions. • Proficiency in Microsoft PowerPoint, Excel, and Tableau (preferred). Competencies Strategic Thinking & Business Acumen Applies a strong understanding of the business, industry trends, and client needs to anticipate challenges and identify opportunities. Uses critical thinking and data to inform decisions that align with strategic goals and drive performance. Client-Centric Execution Demonstrates a deep commitment to understanding and serving clients, particularly in underserved communities. Delivers tailored solutions, builds trust, and aligns work with the goal of improving client outcomes and satisfaction. Communication & Influence Communicates clearly and persuasively across audiences and formats. Builds credibility through transparency and collaboration, and influences outcomes by presenting compelling, data-informed narratives. Operational Excellence & Results Orientation Executes with discipline, attention to detail, and a focus on outcomes. Prioritizes effectively, manages timelines, and continuously seeks ways to improve processes, tools, and productivity. Change Leadership & Innovation Adapts to change with agility and supports transformation through thoughtful planning and execution. Proposes new ideas, embraces feedback, and contributes to a culture of continuous improvement and innovation. Collaboration & Talent Development Builds strong relationships across teams and functions. Fosters inclusive environments, shares knowledge, and supports the growth and development of self and others through coaching, feedback, and teamwork. Compensation And Benefits This position is eligible to earn a base salary in the range of $85,000 to $120,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 10/17/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

Develop and lead sustainable audit strategies including planning, fieldwork, reporting, managing staff, and delivering audit findings. | Bachelor's degree, 9+ years audit experience preferred, CPA/CIA/CFE certifications preferred, strong business acumen, leadership and communication skills. | Location: For Those Who Work At Home, Ohio Job Summary The Senior Audit Strategist will, under the general direction of management, be responsible for the development of sustainable audit strategies for the completion of the three phases of a risk review: Planning, Fieldwork and Reporting. This will include completion of walkthroughs, interacting with line of business personnel, performing and documenting testing of internal controls, ensuring adherence to required laws and regulations, drafting findings, reporting deliverables, as well as identifying risks and controls associated with the various business functions. During the course of a risk review, the Senior Audit Strategist will be asked to serve as the lead on some of the most complex reviews, while managing assigned staff and delivering feedback on performance. The Senior Audit Strategist may also participate on ad-hoc projects, ongoing risk intelligence activities and risk review related trainings. Responsibilities • Demonstrate advanced understanding of audit concepts within planning, fieldwork and reporting, as well as workpaper documentation, audit findings, and audit reports. • Independently monitors for changes and best practices in area of subject matter expertise; provides updates to RRG senior leadership and/or staff as appropriate. • Exhibit advanced leadership skills by leading or providing oversight on complex stand-alone and integrated reviews or ad-hoc projects, while managing staff and deliver feedback on performance. • Prioritize and execute multiple assignments; identify obstacles within the scope of assignments; proactively communicate delays in assigned deliverables or additional capacity availability; effectively delegate work when necessary. • Consistently demonstrate advanced business writing skills and cohesively present information effectively to others including the delivery of audit findings and other audit matters to senior and executive management. • Exhibit a foundational understanding of product skills and business, industry and regulatory concepts and also be considered a Subject Matter Expert (SME) in a specific risk discipline, small number of products or lines of business. • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key. Education Qualifications • Bachelor's Degree (preferred) or equivalent experience required Experience Qualifications • Minimum of 9 years of relevant Audit experience (preferred) Licenses and Certifications • Certified Public Accountant (CPA) (preferred) • Certified Internal Auditor (CIA) (preferred) • Certified Fraud Examiner (CFE) (preferred) Tactical Skills • Ability to leverage business acumen to provide insights to leaders within area of expertise. • Ability to guide staff and deliver feedback on performance. • Develop relationships with clients; thoughtfully engage in networking with those on your team, within the RRG and across Key, to build lasting relationships. • Demonstrates the ability to contribute to an organizational culture of respect and personal accountability regarding Diversity and Inclusiveness. Personal Skills • Adaptability: Demonstrates a willingness to listen to other opinions and adjusts to new or changing assignments, processes, and people while avoiding snap reactions • Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals • Critical Thinking: The ability to identify, obtain, and organize relevant data and ideas and prioritize concerns in the decision-making process • Decision Making: The ability to select the right activities to work on from a range of competing priorities and stands by decisions in the face of conflict or unexpected outcomes • Problem Solving: Leverages varying problem-solving approaches and techniques to analyze and synthesize information and devise resolution strategies; ensure capture of lessons learned from the problem-solving effort Practical Skills • Analytical Thinking: Uses logic and intuition to make inferences about the meaning of data and arrives at relevant conclusions; makes a systematic comparison of two or more alternative solutions • Business Acumen: Demonstrates a big picture understanding of the business, its interrelationships, and priorities; demonstrates strong foundations of business fundamentals, measurement, and business finance • Change Navigation: Articulates the rationale for, and positive and negative consequences of change so as to help others adapt; encourages exploration of non-traditional ideas by team members leveraging the concept of continuous improvement • Data Analysis: Demonstrates a basic understanding of the concepts underlying data analytics and lists the major sources for collecting data and conducting data analysis • Oral & Written Communication: Possesses the ability to adapt listening and facilitation style to others’ communication styles and uses various approaches appropriately and effectively Core Competencies • All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies. Physical Demands • General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. Compensation And Benefits This position is eligible to earn a base salary in the range of $90,000 to $105,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties. Job Posting Expiration Date: 09/26/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

Manage MERS system functions including loan updates, reconciliation, reporting, communication with partners, and general ledger accounting. | Bachelor’s degree or equivalent experience, 2 years mortgage banking or finance experience, strong communication and organizational skills, and proficiency with MS Office. | Location: 4900 Tiedeman Road - Brooklyn, Ohio 44144-2302 The Mortgage MERs Administrator reports to the Secondary Valuation/Ops Manager and is expected to perform all MERS (Mortgage Electronic Registration System) related functions to ensure the accuracy of the MERS system. The Mortgage MERs Administrator is primarily responsible for ensuring that all first mortgage MOM (MERS as Original Mortgagee) originated loans are updated accurately and timely with all Investor, Custodian, Servicing and Subservicing transfer information in the MERs Registry. The Mortgage MERs Administrator will reconcile all monthly Agency/Custodian/Investor reports and remedy any discrepancies while working with internal and external business partners. In addition, the Mortgage MERS Administrator will be responsible for the monthly accounting entries including custodial and investor invoicing. Work with Operations Balance and Control (OB&C) in clearing any general ledger outages that occur through the loan settlement process. Complete all assigned daily and monthly MERS Reconciliation Reports on a timely basis. Perform all process functions within the MERS system. Perform mortgage identification number (MIN) level research for any MERS related issues. Perform quarterly MERS portfolio review. Review and maintain all reporting provided by MERS Coordinate any tasks or projects related to MERS Act as the liaison to MERS for KeyBank Mortgage servicing partners and investors. Distribute MERS communication and/or documents to appropriate areas within KeyBank Mortgage. Perform the final reconciliation of loan counts for all loans boarded to servicing/subservicing system to the MERS system. Assist in the establishment and monitoring of department policies and procedures related to MERS. Provide guidance to internal partners related to the MERS system and process. Assist Secondary Valuation/Ops Manager with department training, facilitation of meetings and overall department communication related to MERS. Processing the general ledger entries for the monthly invoicing from our document custodian and investors Research and clear any general ledger outages that occur through the accounting of the loan settlements Provide status reports as needed to the Secondary Valuation/Ops Manager. Required Qualifications Bachelor’s Degree or equivalent work experience. Two years experience in mortgage banking or finance or in a high paced, customer service oriented operation. Previous mortgage loan origination or servicing experience preferred. Proven ability to make decisions independently within set policies/procedures. Strong verbal and written communication skills. Good organizational and time management skills. Working knowledge of PC (MS Windows and Office Products including Access, Word, Excel, etc.) Must be a team player with strong attention to detail and able to work independently Proven track record at delivering timely and accurate information in a fast paced environment Location: Position will be be based in Buffalo, NY or Cleveland, OH and will report to office 3 days per week. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $47,000 to $57,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 08/25/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.