KeyBank

Design, develop, and support AI-powered applications and cloud-native services using Python, Azure, and GCP. | Bachelor's degree and 3+ years software engineering experience with strong Python and cloud platform skills. | Location: 4910 Tiedeman Road, Brooklyn Ohio The Software Engineer, Agentic AI & Cloud Solutions designs, develops, and supports intelligent applications, AI agents, APIs, and cloud-native services using Python, Azure, Google Cloud Platform (GCP), and Microsoft Copilot technologies. This role partners directly with business stakeholders to evaluate opportunities, define requirements, develop solutions, and support the delivery of conversational AI and retrieval-augmented generation (RAG) capabilities that improve business processes and user experiences. Essential Responsibilities Design, develop, test, and support AI-powered applications and cloud-native services using Python. Build and enhance conversational AI and agent-based solutions using Microsoft Copilot Studio and enterprise AI platforms. Develop and integrate REST APIs using Python frameworks such as FastAPI or Flask. Collaborate with business partners to understand use cases, gather requirements, and translate needs into technical solutions. Develop and support solutions across Azure and GCP environments. Utilize Azure services including Azure Functions, Azure AI Search, and AI/LLM services. Utilize GCP services including Cloud Run and related cloud-native capabilities. Implement infrastructure using Terraform and Infrastructure-as-Code practices. Monitor application performance, reliability, and availability while troubleshooting production issues. Apply secure coding, cloud security, and governance best practices. Participate in solution testing, documentation, continuous improvement initiatives, and technology evaluations. Required Qualifications Bachelor's degree in computer science, Information Technology, or related field; or equivalent professional experience. 3+ years of software engineering or application development experience. Strong Python development experience. Experience building and consuming REST APIs. Experience with FastAPI, Flask, or similar Python frameworks. Experience with Azure or Google Cloud Platform. Experience with Terraform or Infrastructure as Code. Strong communication skills with the ability to interact directly with business stakeholders. Experience supporting applications in production environments. Preferred Qualifications Experience developing AI, Generative AI, Agentic AI, conversational AI, or RAG solutions. Experience with Microsoft Copilot Studio. Experience with Azure OpenAI, Azure AI Search, or enterprise LLM platforms. Experience with React, Node.js, JavaScript, or TypeScript. Experience integrating AI solutions with enterprise APIs, content repositories, and databases. Experience working in regulated industries such as banking or financial services. This position is not eligible for employment visa sponsorship. Candidates must be legally authorized to work in the United States and cannot require sponsorship now or in the future, including individuals on temporary work authorization such as CPT or OPT. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 09/01/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Hybrid

Provide independent operational risk oversight and cybersecurity risk management expertise to business units, ensuring alignment with risk appetite and compliance requirements. | Requires a bachelor's degree and at least 5 years of experience in operational, technology, or information security risk management with strong communication, analytical, and leadership skills. | Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job Reporting to the Director of Cybersecurity Risk Oversight, the Sr. Cybersecurity Risk Oversight Professional is a 2nd Line of Defense risk management position that provides independent oversight and Risk Management subject matter expertise to 1st Line of Defense Business units and their corresponding Business Risk and Control Analysts. This position is responsible for Operational Risk oversight of the Key Technology and Operations Services line of business, as well as technology and information security risk oversight for areas of the enterprise that manage technology. As part of this oversight role, experience with cybersecurity domains, operations, architecture, governance, information security, and the ability to leverage that experience to identify material risks, provide credible challenge and assist in developing effective mitigation strategies. Essential Functions • Evaluate risk and control identification within key processes and perform gap assessments on control coverage as well as first line of defense identification processes • Collaborate with leaders to gain insights on operational performance, emerging risks and strategic initiatives while identifying opportunities for improvement. • Evaluate and monitor projects, strategic initiatives, and new technologies to ensure alignment with risk tolerance and business goals. • Review risks, controls and, conduct assessments to support effective oversight and compliance with risk management requirements. • Oversee the technology portfolio, assessing projects and initiatives to ensure alignment with risk appetite and adequate mitigation strategies. • Support and enhance the overall risk oversight framework by developing and updating oversight practices. • Partner with various teams to influence the implementation of operational practices to mitigate risk within appetite. • Provide expert advice on risk management practices, offering practical solutions to mitigate identified risks. • Analyze and assess risks associated with new products or services including third parties. • Assist with audits and regulatory examinations, ensuring through and timely responses to inquiries and findings. • Foster positive relationships with business partners and senior management ensuring open communication on risk matters. • Escalate and report any significant risk issues and facilitate appropriate corrective actions. • Perform ongoing monitoring of emerging risks, industry and regulatory trends. Required Qualifications • Bachelor's degree in business, finance, technology, or economics or commensurate/relevant degree is required. • Minimum of 5 years industry experience, within Operational Risk, Enterprise Risk, Technology Risk, Information Security Risk, External/Internal Audit or in the technology or information security lines of business. • Outstanding active listening skills • Demonstrated ability to work with internal and external auditors and regulators. • Ability to think strategically coupled with the ability to drive to execution • Ability to view risk holistically within a dynamic, fast paced team environment • In-depth practical knowledge of internal controls, risk assessments and operational and compliance processes, and applicable techniques for implementation of compliance and legal requirements and operational processes. • Familiarity with Microsoft Office tools such as Excel, Teams, and the proven ability to learn how to use other unique technologies. • Capable of conducting in depth testing of systems, processes and controls • Manage workflows and task assignment to ensure timely completion of work • Have an execution oriented, process efficiency and continuous improvement mindset • Possessing intellectual curiosity and a passion for seeking to understand • Proven ability to have, maintain, and establish strong contacts within the industry so as to be aware of current industry issues and practices Licenses and Certifications • Applicable certifications such as: • ISACA: CISA, CRISC, CET, CGEIT, CISM • ISC2: CISSP, CCSP, SSCP • Cloud Security Alliance Certs: CCAK • Cloud Provider-Specific Certifications Preferred Qualifications • MBA, Law Degree or other relevant advanced education • Current and practical knowledge of Technology and/or Information Security activities, challenges, and workflows • Additional industry certifications such as those listed above • BS or Masters in Technology or Security related field • Foundational knowledge of Archer GRC preferred • Project management, Agile experience preferred Tactical Skills • Demonstrated experience working with regulatory agencies, guidelines and requirements • Strong ability to work with all levels of management within the company • Experience working/managing projects across multiple functional areas and dealing with multiple business partners • Experience working on initiatives that require strategic planning/thinking • Flexibility to switch priorities based on the needs of the company in a fast-paced environment • Ability to grasp complex processes quickly and be able to identify risks and compensating controls • Excellent problem-solving abilities and results oriented; able to make decisions independently • Proven ability to work as a team • Strong leadership skills and ability to influence others • Sound understanding of compliance and operational risks and internal control frameworks • Strong analytical/research skills coupled with ability to effectively summarize findings • Excellent oral, written and interpersonal skills • Ability to adapt to change and communicate changing requirements • Excellent organizational skills and meticulous attention to detail • Self-motivated • Proficient PC skills with experience in Microsoft Office, Outlook and, SharePoint Personal Skills • Adaptability: Demonstrates a willingness to listen to other opinions and adjusts to new or changing assignments, processes, and people while avoiding snap reactions • Agile Mindset: Explains specific agile processes and its associated checkpoints and deliverables and applies major agile tools and techniques to accomplish tasks; understands that failures/defects equate to new learnings • Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals • Problem Solving: Demonstrates the ability to examine a specific problem and understand the perspective of stakeholders; uses fact-finding techniques to identify and document specific problems Practical Skills • Business Acumen: Participates in business tasks to get things done in own business unit and communicates key considerations for business decision-making processes • Data Analysis: Identifies correlations that reveal trends and determine conditions, often with disparate data sets; Evaluates the quality of data collected and the effectiveness of data analysis methods for evaluating performance • Oral & Written Communication: Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively • Risk Management: Implements or manages risk management for own business unit and documents key steps of the risk management process and associated procedures • Systems Thinking: Analyzes the dynamics of a system to determine key characteristics, properties, and functions; surfaces problems within systems and searches for root causes while leveraging a foundational knowledge of continuous improvement Core Competencies • All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands • General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel • Occasional travel to include overnight stay. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 08/29/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Hybrid

Provide independent oversight and risk management expertise to business units for cybersecurity and operational risks, ensuring alignment with risk appetite and regulatory requirements. | Requires 5+ years in operational, enterprise, technology, or information security risk with strong knowledge of risk assessments, controls, and regulatory compliance. | Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job Reporting to the Director of Cybersecurity Risk Oversight, the Sr. Cybersecurity Risk Oversight Professional is a 2nd Line of Defense risk management position that provides independent oversight and Risk Management subject matter expertise to 1st Line of Defense Business units and their corresponding Business Risk and Control Analysts. This position is responsible for Operational Risk oversight of the Key Technology and Operations Services line of business, as well as technology and information security risk oversight for areas of the enterprise that manage technology. As part of this oversight role, experience with cybersecurity domains, operations, architecture, governance, information security, and the ability to leverage that experience to identify material risks, provide credible challenge and assist in developing effective mitigation strategies. Essential Functions • Evaluate risk and control identification within key processes and perform gap assessments on control coverage as well as first line of defense identification processes • Collaborate with leaders to gain insights on operational performance, emerging risks and strategic initiatives while identifying opportunities for improvement. • Evaluate and monitor projects, strategic initiatives, and new technologies to ensure alignment with risk tolerance and business goals. • Review risks, controls and, conduct assessments to support effective oversight and compliance with risk management requirements. • Oversee the technology portfolio, assessing projects and initiatives to ensure alignment with risk appetite and adequate mitigation strategies. • Support and enhance the overall risk oversight framework by developing and updating oversight practices. • Partner with various teams to influence the implementation of operational practices to mitigate risk within appetite. • Provide expert advice on risk management practices, offering practical solutions to mitigate identified risks. • Analyze and assess risks associated with new products or services including third parties. • Assist with audits and regulatory examinations, ensuring through and timely responses to inquiries and findings. • Foster positive relationships with business partners and senior management ensuring open communication on risk matters. • Escalate and report any significant risk issues and facilitate appropriate corrective actions. • Perform ongoing monitoring of emerging risks, industry and regulatory trends. Required Qualifications • Bachelor's degree in business, finance, technology, or economics or commensurate/relevant degree is required. • Minimum of 5 years industry experience, within Operational Risk, Enterprise Risk, Technology Risk, Information Security Risk, External/Internal Audit or in the technology or information security lines of business. • Outstanding active listening skills • Demonstrated ability to work with internal and external auditors and regulators. • Ability to think strategically coupled with the ability to drive to execution • Ability to view risk holistically within a dynamic, fast paced team environment • In-depth practical knowledge of internal controls, risk assessments and operational and compliance processes, and applicable techniques for implementation of compliance and legal requirements and operational processes. • Familiarity with Microsoft Office tools such as Excel, Teams, and the proven ability to learn how to use other unique technologies. • Capable of conducting in depth testing of systems, processes and controls • Manage workflows and task assignment to ensure timely completion of work • Have an execution oriented, process efficiency and continuous improvement mindset • Possessing intellectual curiosity and a passion for seeking to understand • Proven ability to have, maintain, and establish strong contacts within the industry so as to be aware of current industry issues and practices Licenses and Certifications • Applicable certifications such as: • ISACA: CISA, CRISC, CET, CGEIT, CISM • ISC2: CISSP, CCSP, SSCP • Cloud Security Alliance Certs: CCAK • Cloud Provider-Specific Certifications Preferred Qualifications • MBA, Law Degree or other relevant advanced education • Current and practical knowledge of Technology and/or Information Security activities, challenges, and workflows • Additional industry certifications such as those listed above • BS or Masters in Technology or Security related field • Foundational knowledge of Archer GRC preferred • Project management, Agile experience preferred Tactical Skills • Demonstrated experience working with regulatory agencies, guidelines and requirements • Strong ability to work with all levels of management within the company • Experience working/managing projects across multiple functional areas and dealing with multiple business partners • Experience working on initiatives that require strategic planning/thinking • Flexibility to switch priorities based on the needs of the company in a fast-paced environment • Ability to grasp complex processes quickly and be able to identify risks and compensating controls • Excellent problem-solving abilities and results oriented; able to make decisions independently • Proven ability to work as a team • Strong leadership skills and ability to influence others • Sound understanding of compliance and operational risks and internal control frameworks • Strong analytical/research skills coupled with ability to effectively summarize findings • Excellent oral, written and interpersonal skills • Ability to adapt to change and communicate changing requirements • Excellent organizational skills and meticulous attention to detail • Self-motivated • Proficient PC skills with experience in Microsoft Office, Outlook and, SharePoint Personal Skills • Adaptability: Demonstrates a willingness to listen to other opinions and adjusts to new or changing assignments, processes, and people while avoiding snap reactions • Agile Mindset: Explains specific agile processes and its associated checkpoints and deliverables and applies major agile tools and techniques to accomplish tasks; understands that failures/defects equate to new learnings • Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals • Problem Solving: Demonstrates the ability to examine a specific problem and understand the perspective of stakeholders; uses fact-finding techniques to identify and document specific problems Practical Skills • Business Acumen: Participates in business tasks to get things done in own business unit and communicates key considerations for business decision-making processes • Data Analysis: Identifies correlations that reveal trends and determine conditions, often with disparate data sets; Evaluates the quality of data collected and the effectiveness of data analysis methods for evaluating performance • Oral & Written Communication: Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively • Risk Management: Implements or manages risk management for own business unit and documents key steps of the risk management process and associated procedures • Systems Thinking: Analyzes the dynamics of a system to determine key characteristics, properties, and functions; surfaces problems within systems and searches for root causes while leveraging a foundational knowledge of continuous improvement Core Competencies • All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands • General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel • Occasional travel to include overnight stay. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 08/29/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Hybrid

Provide independent risk oversight and management expertise to business units, evaluating operational and cybersecurity risks and controls. | Requires 5+ years in operational, technology, or information security risk management with strong knowledge of risk frameworks, controls, and regulatory compliance. | Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job Reporting to the Director of Cybersecurity Risk Oversight, the Sr. Cybersecurity Risk Oversight Professional is a 2nd Line of Defense risk management position that provides independent oversight and Risk Management subject matter expertise to 1st Line of Defense Business units and their corresponding Business Risk and Control Analysts. This position is responsible for Operational Risk oversight of the Key Technology and Operations Services line of business, as well as technology and information security risk oversight for areas of the enterprise that manage technology. As part of this oversight role, experience with cybersecurity domains, operations, architecture, governance, information security, and the ability to leverage that experience to identify material risks, provide credible challenge and assist in developing effective mitigation strategies. Essential Functions • Evaluate risk and control identification within key processes and perform gap assessments on control coverage as well as first line of defense identification processes • Collaborate with leaders to gain insights on operational performance, emerging risks and strategic initiatives while identifying opportunities for improvement. • Evaluate and monitor projects, strategic initiatives, and new technologies to ensure alignment with risk tolerance and business goals. • Review risks, controls and, conduct assessments to support effective oversight and compliance with risk management requirements. • Oversee the technology portfolio, assessing projects and initiatives to ensure alignment with risk appetite and adequate mitigation strategies. • Support and enhance the overall risk oversight framework by developing and updating oversight practices. • Partner with various teams to influence the implementation of operational practices to mitigate risk within appetite. • Provide expert advice on risk management practices, offering practical solutions to mitigate identified risks. • Analyze and assess risks associated with new products or services including third parties. • Assist with audits and regulatory examinations, ensuring through and timely responses to inquiries and findings. • Foster positive relationships with business partners and senior management ensuring open communication on risk matters. • Escalate and report any significant risk issues and facilitate appropriate corrective actions. • Perform ongoing monitoring of emerging risks, industry and regulatory trends. Required Qualifications • Bachelor's degree in business, finance, technology, or economics or commensurate/relevant degree is required. • Minimum of 5 years industry experience, within Operational Risk, Enterprise Risk, Technology Risk, Information Security Risk, External/Internal Audit or in the technology or information security lines of business. • Outstanding active listening skills • Demonstrated ability to work with internal and external auditors and regulators. • Ability to think strategically coupled with the ability to drive to execution • Ability to view risk holistically within a dynamic, fast paced team environment • In-depth practical knowledge of internal controls, risk assessments and operational and compliance processes, and applicable techniques for implementation of compliance and legal requirements and operational processes. • Familiarity with Microsoft Office tools such as Excel, Teams, and the proven ability to learn how to use other unique technologies. • Capable of conducting in depth testing of systems, processes and controls • Manage workflows and task assignment to ensure timely completion of work • Have an execution oriented, process efficiency and continuous improvement mindset • Possessing intellectual curiosity and a passion for seeking to understand • Proven ability to have, maintain, and establish strong contacts within the industry so as to be aware of current industry issues and practices Licenses and Certifications • Applicable certifications such as: • ISACA: CISA, CRISC, CET, CGEIT, CISM • ISC2: CISSP, CCSP, SSCP • Cloud Security Alliance Certs: CCAK • Cloud Provider-Specific Certifications Preferred Qualifications • MBA, Law Degree or other relevant advanced education • Current and practical knowledge of Technology and/or Information Security activities, challenges, and workflows • Additional industry certifications such as those listed above • BS or Masters in Technology or Security related field • Foundational knowledge of Archer GRC preferred • Project management, Agile experience preferred Tactical Skills • Demonstrated experience working with regulatory agencies, guidelines and requirements • Strong ability to work with all levels of management within the company • Experience working/managing projects across multiple functional areas and dealing with multiple business partners • Experience working on initiatives that require strategic planning/thinking • Flexibility to switch priorities based on the needs of the company in a fast-paced environment • Ability to grasp complex processes quickly and be able to identify risks and compensating controls • Excellent problem-solving abilities and results oriented; able to make decisions independently • Proven ability to work as a team • Strong leadership skills and ability to influence others • Sound understanding of compliance and operational risks and internal control frameworks • Strong analytical/research skills coupled with ability to effectively summarize findings • Excellent oral, written and interpersonal skills • Ability to adapt to change and communicate changing requirements • Excellent organizational skills and meticulous attention to detail • Self-motivated • Proficient PC skills with experience in Microsoft Office, Outlook and, SharePoint Personal Skills • Adaptability: Demonstrates a willingness to listen to other opinions and adjusts to new or changing assignments, processes, and people while avoiding snap reactions • Agile Mindset: Explains specific agile processes and its associated checkpoints and deliverables and applies major agile tools and techniques to accomplish tasks; understands that failures/defects equate to new learnings • Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals • Problem Solving: Demonstrates the ability to examine a specific problem and understand the perspective of stakeholders; uses fact-finding techniques to identify and document specific problems Practical Skills • Business Acumen: Participates in business tasks to get things done in own business unit and communicates key considerations for business decision-making processes • Data Analysis: Identifies correlations that reveal trends and determine conditions, often with disparate data sets; Evaluates the quality of data collected and the effectiveness of data analysis methods for evaluating performance • Oral & Written Communication: Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively • Risk Management: Implements or manages risk management for own business unit and documents key steps of the risk management process and associated procedures • Systems Thinking: Analyzes the dynamics of a system to determine key characteristics, properties, and functions; surfaces problems within systems and searches for root causes while leveraging a foundational knowledge of continuous improvement Core Competencies • All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands • General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel • Occasional travel to include overnight stay. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 08/29/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Hybrid

Provide independent operational risk oversight and cybersecurity risk management expertise to business units, ensuring risk mitigation and compliance. | Senior-level experience in operational and cybersecurity risk management, strong leadership, knowledge of risk frameworks, and relevant certifications. | Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job Reporting to the Director of Cybersecurity Risk Oversight, the Sr. Cybersecurity Risk Oversight Professional is a 2nd Line of Defense risk management position that provides independent oversight and Risk Management subject matter expertise to 1st Line of Defense Business units and their corresponding Business Risk and Control Analysts. This position is responsible for Operational Risk oversight of the Key Technology and Operations Services line of business, as well as technology and information security risk oversight for areas of the enterprise that manage technology. As part of this oversight role, experience with cybersecurity domains, operations, architecture, governance, information security, and the ability to leverage that experience to identify material risks, provide credible challenge and assist in developing effective mitigation strategies. Essential Functions • Evaluate risk and control identification within key processes and perform gap assessments on control coverage as well as first line of defense identification processes • Collaborate with leaders to gain insights on operational performance, emerging risks and strategic initiatives while identifying opportunities for improvement. • Evaluate and monitor projects, strategic initiatives, and new technologies to ensure alignment with risk tolerance and business goals. • Review risks, controls and, conduct assessments to support effective oversight and compliance with risk management requirements. • Oversee the technology portfolio, assessing projects and initiatives to ensure alignment with risk appetite and adequate mitigation strategies. • Support and enhance the overall risk oversight framework by developing and updating oversight practices. • Partner with various teams to influence the implementation of operational practices to mitigate risk within appetite. • Provide expert advice on risk management practices, offering practical solutions to mitigate identified risks. • Analyze and assess risks associated with new products or services including third parties. • Assist with audits and regulatory examinations, ensuring through and timely responses to inquiries and findings. • Foster positive relationships with business partners and senior management ensuring open communication on risk matters. • Escalate and report any significant risk issues and facilitate appropriate corrective actions. • Perform ongoing monitoring of emerging risks, industry and regulatory trends. Required Qualifications • Bachelor's degree in business, finance, technology, or economics or commensurate/relevant degree is required. • Minimum of 5 years industry experience, within Operational Risk, Enterprise Risk, Technology Risk, Information Security Risk, External/Internal Audit or in the technology or information security lines of business. • Outstanding active listening skills • Demonstrated ability to work with internal and external auditors and regulators. • Ability to think strategically coupled with the ability to drive to execution • Ability to view risk holistically within a dynamic, fast paced team environment • In-depth practical knowledge of internal controls, risk assessments and operational and compliance processes, and applicable techniques for implementation of compliance and legal requirements and operational processes. • Familiarity with Microsoft Office tools such as Excel, Teams, and the proven ability to learn how to use other unique technologies. • Capable of conducting in depth testing of systems, processes and controls • Manage workflows and task assignment to ensure timely completion of work • Have an execution oriented, process efficiency and continuous improvement mindset • Possessing intellectual curiosity and a passion for seeking to understand • Proven ability to have, maintain, and establish strong contacts within the industry so as to be aware of current industry issues and practices Licenses and Certifications • Applicable certifications such as: • ISACA: CISA, CRISC, CET, CGEIT, CISM • ISC2: CISSP, CCSP, SSCP • Cloud Security Alliance Certs: CCAK • Cloud Provider-Specific Certifications Preferred Qualifications • MBA, Law Degree or other relevant advanced education • Current and practical knowledge of Technology and/or Information Security activities, challenges, and workflows • Additional industry certifications such as those listed above • BS or Masters in Technology or Security related field • Foundational knowledge of Archer GRC preferred • Project management, Agile experience preferred Tactical Skills • Demonstrated experience working with regulatory agencies, guidelines and requirements • Strong ability to work with all levels of management within the company • Experience working/managing projects across multiple functional areas and dealing with multiple business partners • Experience working on initiatives that require strategic planning/thinking • Flexibility to switch priorities based on the needs of the company in a fast-paced environment • Ability to grasp complex processes quickly and be able to identify risks and compensating controls • Excellent problem-solving abilities and results oriented; able to make decisions independently • Proven ability to work as a team • Strong leadership skills and ability to influence others • Sound understanding of compliance and operational risks and internal control frameworks • Strong analytical/research skills coupled with ability to effectively summarize findings • Excellent oral, written and interpersonal skills • Ability to adapt to change and communicate changing requirements • Excellent organizational skills and meticulous attention to detail • Self-motivated • Proficient PC skills with experience in Microsoft Office, Outlook and, SharePoint Personal Skills • Adaptability: Demonstrates a willingness to listen to other opinions and adjusts to new or changing assignments, processes, and people while avoiding snap reactions • Agile Mindset: Explains specific agile processes and its associated checkpoints and deliverables and applies major agile tools and techniques to accomplish tasks; understands that failures/defects equate to new learnings • Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals • Problem Solving: Demonstrates the ability to examine a specific problem and understand the perspective of stakeholders; uses fact-finding techniques to identify and document specific problems Practical Skills • Business Acumen: Participates in business tasks to get things done in own business unit and communicates key considerations for business decision-making processes • Data Analysis: Identifies correlations that reveal trends and determine conditions, often with disparate data sets; Evaluates the quality of data collected and the effectiveness of data analysis methods for evaluating performance • Oral & Written Communication: Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively • Risk Management: Implements or manages risk management for own business unit and documents key steps of the risk management process and associated procedures • Systems Thinking: Analyzes the dynamics of a system to determine key characteristics, properties, and functions; surfaces problems within systems and searches for root causes while leveraging a foundational knowledge of continuous improvement Core Competencies • All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands • General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel • Occasional travel to include overnight stay. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 08/29/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Hybrid

Lead technology compliance strategy and ensure regulatory adherence in banking. | Bachelor's degree and 8+ years in compliance/risk management in regulated financial institutions with leadership experience. | Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job The Senior Manager, Technology Compliance is a strategic leader responsible for overseeing KeyBank’s compliance with applicable state and federal banking laws, regulations, and supervisory expectations as they relate to technology, digital platforms, and emerging innovations. This role partners closely with Risk, Technology, Legal, Operations, Product, Internal Audit, and Regulatory Relations to ensure KeyBank’s technology initiatives—including AI/ML use cases, automation, cloud-enabled services, digital channels, and blockchain/crypto‑adjacent capabilities—operate within Key’s risk appetite and regulatory framework. The ideal candidate brings strong regulatory compliance and enterprise risk management expertise, deep understanding of technology governance, and proven experience building and maturing compliance programs in a large, regulated financial institution. This leader will shape the technology compliance strategy, develop a growing team, and provide oversight of emerging technology risks, all while demonstrating a growth mindset, strong emotional intelligence, and a highly collaborative approach. Essential Job Functions Regulatory & Compliance Oversight Provide second-line oversight of technology initiatives to ensure compliance with federal and state banking regulations, including but not limited to OCC, Federal Reserve, FDIC, CFPB, FFIEC guidance, GLBA (non‑security provisions), UDAAP, E-SIGN, Model Risk Management (SR 11‑7), and emerging regulatory expectations for AI and digital innovations. Monitor and interpret regulatory developments affecting technology, digital banking, automation, AI/ML, and distributed ledger/crypto-adjacent activities; translate regulatory expectations into actionable guidance for Technology and Product partners. Support preparation for, and response to, regulatory exams, supervisory engagements, and internal audits related to technology governance and compliance. Technology Compliance Program & Governance Lead the strategy and ongoing maturity of KeyBank’s technology compliance program, ensuring alignment with enterprise risk management (ERM) frameworks, risk appetite, and operational risk standards. Establish governance routines (e.g., review committees, advisory boards) to evaluate and oversee compliance considerations for emerging technology initiatives. Review and challenge first-line risk assessments, technology change proposals, model documentation, AI/ML implementations, automation solutions, and digital product enhancements. Partner with Legal and Technology to ensure compliance requirements are incorporated into technology planning, vendor evaluations, contract language, and business decisions. Emerging Technology Risk Oversight Provide expertise and oversight of risks associated with: AI/ML and algorithmic decisioning (fair lending, model transparency, explainability, governance). Digital assets, crypto, and blockchain‑adjacent use cases, including regulatory expectations from OCC, SEC, FinCEN, and state regulatory bodies. Automation, digital channel operations, cloud-native technology workflows, and end-user computing. Work with Model Risk Management (MRM) on compliance considerations for AI/ML models, including alignment with SR 11‑7 and responsible AI principles. Team Leadership & Collaboration Build, mentor, and develop a high-performing technology compliance team; establish scalable processes, documentation standards, and reporting mechanisms. Foster strong working relationships across Technology, Risk, Legal, Product, Internal Audit, and Regulatory Relations to ensure transparency and timely issue resolution. Exert influence without authority; facilitate compliance awareness and provide practical, risk-based guidance to stakeholders at all levels. Promote a culture that values innovation while maintaining disciplined risk management. Risk Identification, Monitoring & Reporting Identify, evaluate, and escalate technology-related compliance risks in accordance with enterprise policies. Monitor metrics, KRIs, and emerging themes related to technology compliance, reporting regular updates to senior leadership and applicable risk committees. Provide challenge to issue remediation plans and ensure timely, sustainable corrective actions. Required Qualifications Bachelor’s degree or equivalent experience in business, risk management, law, technology, or related fields. Minimum 8 years of experience in compliance, operational risk, technology risk, or related functions within a Strong working knowledge of federal and state regulated financial institution. banking regulations, including OCC, FRB, FDIC, CFPB, FFIEC guidance, UDAAP, and regulatory expectations for technology and model risk. Proven expertise overseeing technology governance, digital banking compliance, AI/ML or emerging technology risk, or similar areas. Demonstrated experience providing credible challenge, writing regulatory‑quality documentation, and interacting with examiners or internal audit teams. People leadership experience, with ability to build and develop high-performing teams. Strong emotional intelligence, collaborative approach, and ability to influence cross‑functional teams. Self‑starter with a growth mindset, proactive problem-solving skills, and comfort working in fast‑moving environments. Preferred Qualifications Advanced degree (JD, MBA, MS Risk, or similar). Experience in financial services compliance involving AI/ML governance, digital assets, or innovative financial technologies. Understanding of risk management disciplines including operational risk, issue management, RCSA processes, vendor/third-party risk (non-security focus), and business continuity. Experience working with or overseeing technology-driven initiatives (e.g., automation, cloud workflows, digital platform enhancements). Professional certifications such as CRCM, CAMS, CRISC, or similar compliance/risk credentials. Ability to translate complex regulatory requirements into practical, actionable guidance for non-compliance partners. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 08/23/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Hybrid

Manage division operations to ensure efficiency and growth, leading teams and overseeing processes. | Strong leadership and operational management experience required, with no specific technical skills detailed. | Location: 4910 Tiedeman Road, Brooklyn Ohio Hiring manager to provide detailed job description COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 07/20/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Hybrid KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.