Kentro

The Developer’s key responsibility will be ensuring the accuracy and integrity of payroll data through rigorous testing and validation processes. This includes writing queries, creating test plans, and conducting regression testing. | A Bachelor of Science degree in Computer Software or Engineering is preferred, along with a minimum of 1+ year of experience in a computer software-related field. Strong communication skills and proficiency in SQL are required. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Software Developer to join the Portfolio Operations team and support the execution of a large-scale, multi-year contract to the Integrated Personnel and Pay System–Army (IPPS-A) Army Military Payroll (AMP). The Developer’s key responsibility will be ensuring the accuracy and integrity of payroll data through rigorous testing and validation processes and compliance with the customer's policies and legal regulations. Responsibilities: Writing basic queries Create or update data conversion programs Run payrolls for comparison/reconciliation testing Create comprehensive test plans Data Analytics and Validation - verify the accuracy of employee data, pay rates, and deductions. Reconcile pay results between systems Regression Testing - ensure that new code or changes do not introduce errors into existing payroll functionality Problem Solving - identify, analyze, and resolve issues or discrepancies in payroll data or processes; categorize variances Conduct peer reviews on other teammates’ configurations and code to ensure accuracy and alignment with the overall architecture and design. Document software configurations in prescribed documentation tool(s) Conduct unit testing in line with defined quality engineering processes Conduct software development activities in support of application enhancements and system defects Documentation - maintain thorough documentation of test plans, results, and resolutions Location: Arlington, VA, and Crystal City, VA area (Hybrid with minimum of 3 days on site). Salary Range: Factors influencing pay include geography, market demand, skills, education, experience, and the successful candidate's other qualifications. Education: Bachelor of Science degree in Computer Software or Engineering major, or 1 or more years of experience within the federal government, DoD, Army, or IC preferred. Minimum 1+ year of experience working in a computer software-related field Strong communication skills required. Technical Skills: Proficiency in SQL Create technical design specifications Experience with additional programming languages (Python, Java, .NET) Experience with database management systems Strong understanding of data validation techniques Soft Skills: Strong analytical and problem-solving skills Excellent attention to detail Effective communication and collaboration skills Ability to delegate responsibilities while maintaining oversight Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation: Ability to perform repetitive motions with the hands, wrists, and fingers. Ability to engage in and follow audible communications in emergency situations. Ability to sit for prolonged periods at a desk and work on a computer. Preferred skills: PeopleSoft, PeopleTools, Certification in PeopleSoft, PeopleTools, and SAFe for Teams Clearance: This position requires a current DOD Secret clearance. Must be a U.S. Citizen. Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us. #LI-SB2 #kentro

The Business Development Junior Analyst will support targeted growth initiatives across Kentro’s government portfolio, focusing on opportunity identification, capture execution, and proposal support. Responsibilities include pipeline development research, monitoring RFIs and RFPs, and collaborating with the capture team. | A minimum of a bachelor's degree is required, along with strong written communication skills and the ability to work in a fast-paced environment. Candidates should be self-motivated, curious, and able to work well in a team. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring for Business Development Jr. Analyst supporting the Kentro Corporate growth team. The Business Development Junior Analyst will be responsible for identifying and supporting targeted growth initiatives across Kentro’s government portfolio, with a focus on Kentro’s Government-Wide Acquisition Contracts. This support will include opportunity identification and analysis, capture execution, and proposal support. More specifically, this role will involve pipeline development research (i.e. identifying opportunities that not only support Kentro’s strategic goals but where we likely have client relationships), incumbent and future contract research (e.g. identifying Contract Value, Period of Performance, and Incumbents), supporting business development capture, owning salesforce updates (to include research notes), and supporting proposal and business development activities across the portfolio. Responsibilities : Support the full life cycle of business development processes: track agency budgets, strategic plans, and modernization initiatives to identify relevant opportunities. capture research, and proposal bidding through opportunity closure Monitor all Kentro GWACs for RFIs and RFPs and identify, analyze and distribute opportunities to the respective capture leads throughout the organization. Actively take ownership of opportunity identification and analysis, to include searching of multiple databases including: GovWin, USASpend.gov, and other web-based tool Support capture strategies for targeted opportunities; support meetings with industry partners and prospective customers to gather background information and build competitive offerings In support of developing winning bids, work collaboratively with the capture team by supporting any research requests from best past performance to competitive landscape research Become knowledgeable of existing and new Company offerings and capabilities Develop expertise with Government resources relevant for research and conduct opportunity research in SAM.gov, USA spending, FPDS, and GovWin to collect details on contract values, periods of performance, incumbents, and acquisition approaches. Research competitors and teaming partners by pulling past performance data, reviewing contract histories, and summarizing public information. Keep informed regarding significant customer trends, competitor information, and new marketplace products and innovations Analyze the effectiveness of existing Kentro business development practices and develop repeatable and quantifiable process improvements Support primarily National Security BD leaders through opportunity research, participation in capture sessions, pipeline discussions, and workshops Maintain trackers for opportunities, RFI/RFP releases, and partner engagements. Enter opportunities in Kentro’s Salesforce CRM and update opportunity details in Salesforce as needed Capture detailed notes from BD calls, partner meetings, pipeline discussions, and internal workshops; highlight key actions and follow-ups. Summarize key takeaways from conferences, webinars, or partner sessions into concise reports. Support creation and formatting of deliverables such as capture decks, one-pagers, and research briefs. Location: Hybrid- work from home and in office (Tysons Corner, VA) as directed by Manager. Required Education, Skills, and Experience Min. Bachelors Degree Must have strong written communication skills, including research, writing, reporting, and Microsoft Office skills Must be self-motivated and have experience working in a fast-paced environment, juggling multiple responsibilities, and be comfortable with ambiguity Must be confident and able to communicate clearly to leadership on any competing priorities. Must be curious and seek out learning opportunities Must work well in a team environment and respond positively to constructive feedback Preferred: Prior operational experience or sales experience a plus Clearance: US Citizen with the ability to get higher-level clearance. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

The Junior HR Specialist will support the administration of retirement programs and assist in processing retirement applications for Foreign and Civil Service employees. Additionally, the role involves administering employee benefits programs and responding to employee inquiries regarding benefits options. | Candidates should have knowledge of Federal retirement and employee benefits programs and demonstrated ability to process transactions using automated systems. Strong analytical, organizational, and communication skills are essential, along with a customer service orientation. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Junior HR Specialist to support Human Resources Transactional Services (HRTS) supporting the USAID. The objective of this contract is to provide senior-level advisory services to the USAID Human Resources Director in support of the agency’s strategic wind-down. The Senior Advisors will leverage deep institutional knowledge of USAID and the Department of State to guide the implementation of critical foreign service personnel actions—including severance, retirements, and staff transitions—while ensuring compliance with U.S. Government regulations and facilitating coordination with interagency partners. This position requires mastery of, and skill in applying, the principles, concepts, laws, and systems of employee benefits sufficient to lead efforts in resolving broad programmatic issues that significantly impact government-wide retirement and benefits program administration. The incumbent serves as the Agency’s authoritative resource for employee benefits, providing guidance, counseling, and program leadership for Civil Service, Foreign Service, and SES employees. Responsibilities: Retirement Program Administration - 80% Support the administration of retirement programs for Foreign and Civil Service employees. Assist in processing retirement applications under CSRS, CSRS Offset, FERS, FSPS, and FSDS systems, ensuring accuracy and timely submission. Provide employees and annuitants with guidance on retirement eligibility, creditable service, and benefits options, escalating complex cases to senior specialists as needed. Use automated systems such as GRB, HRConnect/NFC, and document management tools to manage case files, track actions, and maintain data integrity. Prepare draft correspondence, retirement estimates, and benefit summaries for review. Collaborate with OPM, State Department, and internal stakeholders to facilitate seamless processing and issue resolution. Support quality assurance reviews by providing complete and well-documented case files. Identify opportunities to improve efficiency through automation and digital workflow enhancements. Participate in periodic audits to ensure compliance with established procedures and regulatory requirements. Benefits Program Administration - 20% Assist in administering employee benefits programs, including FEHB, FEGLI, TSP, dental and vision plans, FSA, and long-term care. Respond to employee inquiries on deposits, redeposits, and service credit questions, coordinating with senior team members on complex cases. Maintain accurate electronic case records, ensuring all actions and counseling notes are properly documented. Support the development of training materials, knowledge base articles, and FAQs to improve employee awareness and understanding of benefits programs. Contribute to process improvements leveraging technology platforms such as ServiceNow and HRConnect for benefits tracking and employee communications. Participate in benefits-related presentations or webinars and provide administrative support to program outreach initiatives. Perform other related duties as assigned, such as supporting Death in Service case documentation and coordination. Location: Hybrid in Washington, DC. Salary Range: $100,000-110,000 annually. Factors influencing pay within this range include geography, market demand, skills, education, experience, and other qualifications of the successful candidate. Knowledge of Federal retirement and employee benefits programs, policies, and procedures (CSRS, FERS, FEHB, FEGLI, TSP, etc.). Demonstrated ability to process retirement and benefits transactions using automated systems (e.g., GRB, HRConnect/NFC, ServiceNow). Strong analytical and organizational skills, with attention to accuracy and data integrity. Excellent written and verbal communication skills, including the ability to draft correspondence and explain technical information clearly. Proven customer service orientation and ability to handle sensitive or confidential issues with professionalism. Ability to work both independently and collaboratively in a virtual, fast-paced team environment. Proficiency with Microsoft/Google Office Suite (Google Docs/Word, Google Sheets/Excel, Gmail/Outlook) and experience using digital case management systems. Preferred Qualifications: Experience counseling or assisting Federal employees with retirement or benefits questions. Familiarity with workflow automation tools, digital forms, or process optimization initiatives. Demonstrated interest in professional growth within HR, benefits, or retirement administration. Clearance Requirement: Must be a US Citizen Must be able to obtain and maintain a Public Trust Clearance Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

Design, develop, test, and maintain front-end and back-end features for the USSOCOM J6 Budget Tool ensuring compliance with DoD cybersecurity standards. | 3-7 years application development experience with Angular, .NET, C#, SQL Server, Windows Services, DoD 8140/8570 IAT Level II certification, Bachelor's degree or equivalent, and active TS/SCI clearance. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Journeyman Full Stack Application Developer will provide software development and sustainment support to the USSOCOM J6 Budget Tool. The developer will design, code, test, and maintain enterprise-level applications to ensure availability, reliability, and performance. The position requires demonstrated expertise in both front-end and back-end development using Angular, .NET, C#, SQL Server, and Windows Services. The developer will work as part of a cross-functional team in support of mission-critical financial systems, ensuring compliance with DoD standards, USSOCOM requirements, and cybersecurity policies. Responsibilities: Design, develop, test, and maintain application features in support of the USSOCOM J6 Budget Tool. Implement responsive front-end interfaces using Angular. Develop back-end services and APIs using .NET and C#. Design, maintain, and optimize SQL Server databases, queries, and stored procedures. Develop and maintain Windows Services for workflow automation and system integration. Conduct code reviews, unit testing, and integration testing. Ensure applications adhere to DoD cybersecurity and secure coding standards. Support lifecycle management activities including requirements gathering, design documentation, deployment, and sustainment. Collaborate with government stakeholders, business analysts, and other developers to meet mission needs. Location: Hybrid - Tampa, FL Required Qualifications: DoD 8140/8570 IAT Level II certification (e.g., Security+ CE, CCNA Security, CySA+, GICSP, GSEC, SSCP). Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field; or equivalent work experience. 3–7 years of experience as an application developer (Journeyman level). Demonstrated experience with: Angular (front-end development) .NET and C# (back-end development) SQL Server (database development and optimization) Windows Services (design and maintenance) Experience with Agile software development methodologies. Strong problem-solving, troubleshooting, and analytical skills. Preferred Qualifications: Experience with USSOCOM or DoD financial systems. Knowledge of DevSecOps tools, CI/CD pipelines, and automated testing frameworks. Familiarity with containerization (Docker, Kubernetes) and cloud services. Familiarity with PowerApps/ O365 Environment a plus. Experience working within DISA STIGs, RMF, and DoD cybersecurity compliance frameworks. Clearance: Active TS/SCI clearance The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us. #LI-SB1 #kentro

Administer the retirement program for Foreign and Civil Service employees and provide expert-level counseling on various retirement systems. Collaborate with OPM and State Department counterparts to ensure timely processing of retirement cases and assist employees in making informed decisions. | Candidates must have a mastery-level understanding of federal retirement and benefits policies, with at least 3 to 5 years of experience in advisory and case management services. Excellent communication skills and experience with automated payroll/personnel systems are also required. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced HR Retirement Specialist to support Human Resources Transactional Services (HRTS) supporting the USAID. The objective of this contract is to provide senior-level advisory services to the USAID Human Resources Director in support of the agency’s strategic wind-down. The Senior Advisors will leverage deep institutional knowledge of USAID and the Department of State to guide the implementation of critical foreign service personnel actions—including severance, retirements, and staff transitions—while ensuring compliance with U.S. Government regulations and facilitating coordination with interagency partners. In this high-impact role, you will provide expert-level counseling on CSRS, FERS, Foreign Service Pension Systems, FEHB, FEGLI, TSP, and more. You’ll collaborate directly with OPM and State Department counterparts to ensure timely and accurate processing of retirement cases, while counseling employees to make informed decisions. We’re looking for candidates with a mastery-level understanding of federal retirement and benefits policies, exceptional communication skills, and hands-on experience using HRConnect, NFC, or GRB. If you have a passion for mentoring others, leading quality assurance efforts, and delivering training that empowers HR professionals, we want to hear from you. Make a difference in the lives of public servants—apply today and help shape the future of federal retirement services. Responsibilities: Administer the retirement program for Foreign and Civil Service employees. Provide employees, annuitants, and/or their survivors with answers to complex benefits questions for CSRS, CSRS Offset, FERS, Foreign Service Pension System, and Foreign Service Disability and Retirement Systems. Provide information necessary to help employees make critical decisions to effectively utilize available retirement benefits. Work with OPM and State Department counterparts to ensure the timely processing of retirement and associated applications. Work with employees on complex retirement program situations, such as combining federal service that has been credited under a different retirement program. Counsel employees applying for retirement to ensure a seamless transition. Participate in quality assurance reviews for retirement processing. Work with employees on complex benefits scenarios, such as deposits/redeposits and military deposits. Develop and deliver informational presentations and materials regarding benefits programs and alternatives. Provide customer education regarding available benefits and retirement decisions. Perform other related duties as assigned. Location: Hybrid in Washington, DC. The incumbent must have a mastery level of knowledge and understanding of Federal retirement and employee benefit programs, policy, and procedures (up to and including CSRS, FERS, FEHB, TSP, FSA, FEGLI, as well as OWCP) to effectively advise others, accurately process, and troubleshoot retirement and benefit transactions. Highly desirable candidates possess at least 3 to 5 years of demonstrated experience with Federal retirement and employee benefit program advisory and case management services for civil and foreign service employees. Excellent written and verbal communication skills, including experience writing audit review findings, and/or evaluations for quality assurance reviews of subordinate Federal HR practitioners’ work in retirement and employee benefit advisory and/ or administration. Ability to develop a wide variety of written products, including case file summaries, benefit notices, correspondence, and/or policies and procedures. Excellent customer service skills with demonstrated experience communicating with OPM, State Department, or other Federal Benefit Program service providers. Demonstrated experience using automated payroll/personnel systems (i.e., HR Connect/NFC, GRB, etc.) to process benefits and retirements. Preferred: Demonstrated ability to train and mentor Retirement Specialists on end-to-end retirement procedures, documentation requirements, and case preparation standards. Clearance: Must be able to obtain and maintain USAID Facility Clearance Must be able to obtain and maintain Public Trust Clearance Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

Support ESOM Leadership with daily operational activities including managing contractual deliverables, facilitating meetings and program events, supporting program engagement, and assisting with data and financial reconciliations. | Requires 2 years of program/project management and cross-functional facilitation experience, proficiency with MS Office and project planning tools, ability to obtain Public Trust Clearance, US citizenship or Green Card, and experience supporting a federal client. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. As an ESOM Program Support Analyst, you will be responsible for supporting ESOM Leadership in the management and execution of daily operational activities. In this role, you will be responsible for working cross-functionally to facilitate the compilation of contractual deliverables, manage updates to program management artifacts, lead the execution of program events, and support program engagement initiatives. The ideal candidate may support other domains within the program, leveraging their project management experience to support the planning and execution of high-priority initiatives. Responsibilities: • Ability to collaborate with a variety of stakeholders, inclusive of technical staff, corporate support, and program leadership, as well as subcontractor leadership to support program initiatives. • Responsible for the facilitation of contractual deliverables, managing the process and collaborating with stakeholders to ensure inputs are provided by defined milestones. • Supports the facilitation of program briefings and documents; collaborating with leadership to compile and finalize project artifacts ensuring consistency in messaging, formatting, and delivery readiness. • Schedules, organizes, and facilitates cross-functional meetings, and workshops ensuring agendas are clear, participants are prepared, and outcomes are actionable. • Leads the execution of program events, such as off-site and remote meetings; responsible for location reservations, invites and participation confirmation, hospitality, and briefing development. • Leverages best practices to provide program management support to high-priority projects inclusive of meeting planning and execution, communications, documentation development, and status reporting. • Captures and distributes meeting minutes, decisions, and action items to include monitoring progress and following up to ensure accountability and closure. • Supports the development of knowledge management tools to create and store program artifacts to ensure operational consistency. • Exhibits extensive attention to detail, serving as secondary support for the data reporting team; assisting with assignments such as data reconciliation, data reporting, and governance. • Assists leadership with financial reconciliations, such as time charging resolution, working with Leads to validate charging for holidays, shift work, and on-call events. • Develops and finalizes standard operating procedures; may provide supplemental process development support for ESOM Domains – End User Operations and Enterprise Command Operations. • Provides project oversight for customer-initiated requests, such as tool automations to enhance program operations and performance. • Ability to support other duties, as assigned. Location: This position can be performed remotely within the US and will support ET working hours. • Associate’s Degree in Business or 2 years of technical education; 4 years of additional relevant experience may be substituted for education. • 2 years of cross-functional facilitation experience, with the ability to influence a variety of stakeholders to drive consensus and progress. • 2 years of general program/project management experience; with prior exposure to scope, schedule and budgeting concepts. • Experience with MS Office Suite (Excel, SharePoint, PowerPoint, Word), and other project planning tools such as Visio. • Quick Learner with integrity/honesty, good communication (verbal and written) and interpersonal skills. • Comfortable working in a dynamic, fast-paced environment. • Ability to manage multiple, competing priorities and stakeholders with professionalism and discretion. • Strong problem-solving, coaching, and teamwork skills. • Able to obtain and maintain Public Trust Clearance. • US Citizen or Green Card holder. • Experience supporting a federal client. Preferred: • Prior experience with data reporting solutions such as PowerBi/PowerApps. • Understanding of government LCATs and contractual compliance. • Industry knowledge and/or U.S. Government security controls and best practices. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us. #LI-SH1

Assist the Surge Support Lead and District Project Managers in operationalizing mobile IT surge support teams and events. Responsibilities include resource confirmation, planning meeting support, travel arrangements, documentation management, and metrics tracking. | A Bachelor’s Degree in Engineering, Mathematics, or Business Administration is required along with 5 years of relevant experience. Strong communication skills and proficiency in Microsoft Office applications are essential. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Surge Support Coordinator to support our VA - End Point Support and Operations Monitoring (ESOM) contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. As Surge Support Coordinator, you will assist the Surge Support Lead and District Project Managers in the operationalization of mobile IT surge support teams and events. In this role, you will be responsible for confirming resources, supporting/leading planning meetings, assist with travel arrangements, document and manage metrics, and ensuring completion of after-action reports/meetings. The desired candidate seeks to identify solutions to streamline processes to enhance overall operations. Location: This position can be performed from a remote setting and will support eastern time zone working hours. Travel: Travel may be required and is dependent upon surge support event requirements and resourcing availability. Responsibilities Support the Surge Support Lead in event planning including resource coordination and confirmation and supporting/leading planning meetings. Provide assistance with travel, confirming that resource travel expectations have been communicated and submitted into the approval system (LEAF); streamlines travel processes and procedures and communicates to key stakeholders. Manages surge support documentation, providing a standardized repository of all artifacts, ensuring consistency to streamline operations. Exhibits a willingness to proactively mitigate issues, by providing recommendations, and executes, upon approval. Collaborates with District Project Managers regarding the selection and confirmation of surge support participants. Responsible for documenting and managing metrics; works with resources to automate reporting through the development and implementation of dashboards. Provides updates to ESOM Leadership, regarding status, issues, concerns, and accomplishments. May also provide updates to customer Leadership. Ability to use online reporting tools and Excel to mine data, generate actionable insights and create schedules. Collaborates with District Project Managers, surge support teams, and onsite staff during surge events. Collaborates with Finance to reconcile travel invoices for submission; provides Finance with details to ensure timecodes are populated for resources. Develops and manages process documentation and project planning documents such as RACI’s. Supports the development of deliverables, providing updates to the weekly status report, as well as annual event response reports. Requirements Bachelor’s Degree in Engineering, Mathematics, or Business Administration. 5 years of experience; 8 years of additional relevant experience may be substituted for education. Prior experience with coordinating and executing events; requiring coordination among varying stakeholders. Must communicate clearly to team members, and be comfortable with coordination, and collaboration. Must possess superior oral and written communication skills to convey issues, reports, and other deliverables clearly and effectively. Experienced with Microsoft Office applications, inclusive of Excel, Word, and PowerPoint. Preferred: ITIL v4 certification Knowledge of VA's organizational structure and IT environment Experience with MS bookings Previously held or currently holds a Public Trust – Level 4 The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us. #LI-BW1

Lead HR operations and benefits programs, manage employee lifecycle processes, collaborate cross-functionally to optimize HR services, and ensure compliance and scalability. | 10+ years progressive HR experience with 5+ years in HR operations and benefits leadership, experience in large fast-growing organizations, HRIS proficiency, and relevant HR certifications preferred. | Are you passionate about building scalable HR operations in a fast-growing company? Do you thrive at the intersection of process, technology, and people? We’re looking for a Sr Manager of HR Operations to lead our People Services operations and benefits programs as we continue to scale rapidly. The Sr Manager of HR Operations will oversee day-to-day HR service delivery, including HR operations, benefits administration, HR systems administration, compliance, and employee lifecycle processes. The role partners closely with Payroll, Timekeeping, and Recruiting to ensure seamless integration across HR services. This leader will champion leveraging technology, automation, and process improvements/optimizations to enable scalability in a fast-growing organization. Lead and develop HR operations staff (HR Generalist, HR coordinator, Total Rewards administration, etc.). Oversee employee lifecycle activities, including onboarding, offboarding, records management, and compliance. Design and manage the company’s benefits programs (health, retirement, wellness, and ancillary benefits). Lead vendor relationships, renewals, and plan design. Ensure effective administration and employee communication. Collaborate with HRBPs and COEs (Performance management, Learning & Development, etc.) to execute HR programs. Partner with HR Technology Lead to optimize systems, automate workflows, and strengthen reporting/analytics. Standardize and improve HR policies, processes, and service delivery. Promote quality and consistency of service delivery by establishing and maintaining documented Standard Operating Procedures. Ensure compliance with employment laws and benefits regulations, maintaining audit-ready records. Coordinate closely with Payroll, Timekeeping, and Recruiting to align processes and data. Identify opportunities to automate and enhance HR and benefits processes to support scale. Serve as escalation point for HR operations and benefits issues. Education & Credentials Bachelor’s degree in HR, Business Administration, I/O Psychology or related field required. Master’s degree or HR certification (SHRM-CP/SCP, PHR/SPHR) preferred. Professional Experience 10+ years of progressive HR experience with at least 5 years in HR operations and total rewards/benefits leadership roles. Experience in a fast-growing or scaling organization (IT services, technology, or professional services strongly preferred). Experience leading HR operations in an organization with 1,000+ employees is required. Proven success in building and optimizing HR operations and benefits programs to support organizational growth. Vendor/carrier management experience and open enrollment leadership. Cross-functional collaboration with Payroll, Timekeeping, Recruiting, and Finance. Technical Skills Proficiency in HRIS systems (UKG or similar). Intermediate Excel and Powerpoint skills. Strong HR data analytics and reporting ability. Familiarity with automation tools for HR operations and benefits administration. Leadership & Competencies Ability to lead and develop HR operations and benefits teams in a dynamic environment. Strong project management and process improvement skills (Lean/Six Sigma/Design Thinking a plus). Excellent communication, stakeholder management, and problem-solving skills. Balances detail orientation with broader organizational perspective.

Provide senior-level advisory services on USAID personnel policy wind-down, manage policy compliance, draft directives and reports, and coordinate with interagency partners. | Minimum 5 years federal policy interpretation experience, proficiency in Microsoft Office and Google Workspace, strong communication and analytical skills, U.S. citizenship, and ability to obtain security clearance. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Policy Analyst supporting the USAID. The objective of this contract is to provide senior-level advisory services to the USAID Human Resources Director in support of the agency’s strategic wind-down. The Senior Advisors will leverage deep institutional knowledge of USAID and the Department of State to guide the implementation of critical foreign service personnel actions—including severance, retirements, and staff transitions—while ensuring compliance with U.S. Government regulations and facilitating coordination with interagency partners. Responsibilities: Align Agency policy and management platforms with Federal law, Presidential initiative or directive, regulations, and international agreements governing the use of foreign assistance. Managing the Agency’s Automated Directive System (ADS). Conducting policy assessments and outreach for compliance. Draft directives, policy briefs, and internal guidance. Draft, edit, and disseminate official correspondence and reports. Provide authoritative interpretations of federal policies, regulations, and guidance. Prepare reports, briefings, and memoranda for leadership. Align regulations, external directives, audit recommendations and Agency policy with the ADS. Location: Hybrid in Washington, DC. Flexibility to be on site as needed. Note: No regular travel expected; May require work outside business hours; telework subject to approval; on-site presence expected. Bachelor’s degree (4+ years of relevant experience may be substituted). Minimum 5 years’ experience in federal policy interpretation. Proficiency in Microsoft Office, Google Workspace, and research tools. Strong organizational, communication, and analytical skills. Clearance: U.S. Citizenship Willingness and ability to obtain security clearance Core Competencies: Technical Expertise & Advisory Skills Policy Interpretation, Integration, & Compliance Project Management & Analysis Oral & Written Communication Adaptability & Problem Solving The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

Develop and execute a sustainable IT infrastructure and cloud services for USAID while aligning IT operations with business objectives. Monitor IT policies and standards to ensure system reliability and security, and provide oversight for cyber threat protection. | Candidates must have a minimum of ten years of progressive leadership experience in IT infrastructure and network operations. Proven expertise in cloud platforms and strong technical experience with data center networks and IT security operations is required. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an IT Service Manager to support the USAID. The objective of this contract is to provide senior-level advisory services to the USAID Human Resources Director in support of the agency’s strategic wind-down. The Senior Advisors will leverage deep institutional knowledge of USAID and the Department of State to guide the implementation of critical foreign service personnel actions—including severance, retirements, and staff transitions—while ensuring compliance with U.S. Government regulations and facilitating coordination with interagency partners. Responsibilities: Develop and execute a sustainable and optimized IT infrastructure and cloud services for USAID. Align IT operations with USAID’s business objectives to promote agility and operational excellence. Collaborate with the State Department’s Bureau of Diplomacy Technology to maintain consistent service levels. Monitoring IT policies and standards to ensure the scalability, reliability, and security of all systems, networks, and cloud platforms. Monitor key performance metrics, identify issues, and implement corrective actions to drive operational improvements. Provide oversight to ensure the protection of systems, data, and intellectual property against cyber threats, while supporting system managers with guidance on vulnerability management and remediation. Assist in the development of operational budgets and resource planning. Draft and review IT services Standard operating procedures. Deliverables: Monthly report on status (tasks completed, upcoming priorities, blockers/risks, and mitigation strategies) and work priorities. Location: Hybrid in Washington, DC. Flexibility to be on site as needed. Minimum of ten (10+) years of progressive leadership experience in IT infrastructure and network operations. Proven expertise in cloud platforms (Microsoft Azure, AWS), data center consolidation, and cloud migration. Strong technical experience with data center networks, WAN/SD-WAN, wireless and secure remote access platforms, and firewalls. Demonstrated experience managing IT Security Operations. Clearance: U.S. Citizenship Willingness and ability to obtain security clearance Other Requirements: Support may be needed outside core hours. Telework based on office staffing The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

Rapidly respond to executive IT support requests and provide on-site and remote IT support to Agency executives. Ensure seamless setup and operation of devices and maintain accurate documentation of support activities. | Minimum of seven years of hands-on IT support experience, with at least three years supporting VIPs or executives. Proven expertise in troubleshooting various IT environments and excellent communication skills are essential. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an IT Executive Service Support Specialist to support the USAID. The objective of this contract is to provide senior-level advisory services to the USAID Human Resources Director in support of the agency’s strategic wind-down. The Senior Advisors will leverage deep institutional knowledge of USAID and the Department of State to guide the implementation of critical foreign service personnel actions—including severance, retirements, and staff transitions—while ensuring compliance with U.S. Government regulations and facilitating coordination with interagency partners. Responsibilities: Rapidly respond to executive IT support requests, resolving incidents or escalating them to appropriate teams when necessary. Provide on-site and remote IT support to Agency executives, including troubleshooting hardware, software, network, and mobile device issues in real time. Ensure seamless setup and operation of devices (laptops, tablets, smartphones), audio-visual equipment, and video conferencing systems for meetings. Perform device configuration, software installation, updates, and account setup for senior users, ensuring all security and policy requirements are met. Support mobile and remote connectivity, including VPN access, secure communications, and troubleshooting connectivity issues. Maintain accurate documentation of support activities, configurations, and user preferences to ensure consistent and personalized service. Provide tailored one-on-one user training for executives on IT systems, tools, and best practices, as needed. Maintain a high level of awareness of USAID’s IT environment, services, and cybersecurity protocols to ensure compliance and continuity of support. Deliverables: Monthly Incident Response Report Updated Executive IT Support Documentation: Maintain and update quick reference guides and SOPs tailored to executive use cases. Location: Hybrid in Washington, DC. Flexibility to be on site as needed. Minimum of seven (7+) years of hands-on IT support experience, with at least three (3) years supporting VIPs, executives, or senior government officials. Proven expertise in troubleshooting Windows and macOS environments, Microsoft 365 suite, secure remote access (VPN, VDI), and mobile device management (iOS and Android) Experience with secure video conferencing tools and AV setup, including Google Meet, Teams, Zoom, and WebEx Ability to work independently and maintain professionalism in high-pressure, confidential settings. Excellent interpersonal and communication skills, with the ability to explain technical issues in a clear, user-friendly manner. Clearance: U.S. Citizenship Willingness and ability to obtain security clearance Other Requirements: Support may be needed outside core hours. Telework based on office staffing The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

The Budget Analyst will review and analyze program budgets and funding requests while supporting budget execution and fund control processes. They will also provide high-level analytical reporting to ensure effective use of core operational resources. | Candidates should have a bachelor's degree in a related field or equivalent experience, along with a minimum of 5-7 years of senior-level budget analysis experience in the federal government. Familiarity with federal budget systems and strong analytical and communication skills are essential. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Budget Analyst - Program supporting the USAID. The objective of this contract is to provide senior-level advisory services to the USAID Human Resources Director in support of the agency’s strategic wind-down. The Senior Advisors will leverage deep institutional knowledge of USAID and the Department of State to guide the implementation of critical foreign service personnel actions—including severance, retirements, and staff transitions—while ensuring compliance with U.S. Government regulations and facilitating coordination with interagency partners. Responsibilities: Review and analyze program budgets, funding requests, and support budget execution and fund control processes. Analyze trends, operational needs, and resource requirements to recommend funding strategies and reprogramming recommendations by account and sector. Interpret appropriations, directives, and earmarks; prepare budget justifications and policy statements. Support budget formulation activities. Draft budget guidance, analytical memoranda, policy guidance, and leadership briefings. Coordinate with the State Department and other stakeholders on budgetary shifts. Provides high-level analytical reporting to ensure effective use of core operational resources. Location: Hybrid in Washington, DC. Flexibility to be on site as needed. Note: May require coordination with external agencies; No regular travel expected; May require work outside business hours; telework subject to approval; on-site presence expected. Bachelor’s degree in public administration, finance, economics, or related field preferred. 4+ years of relevant experience may be substituted for the education requirement. Minimum 5–7 years’ senior-level agency-wide budget analysis experience in the federal government (USAID/State/OMB preferred). Familiarity with federal budget systems (FACTSINFO, Phoenix, GLAAS, or similar) and expert proficiency in Microsoft Office, Google Workspace, and research tools. Strong analytical, negotiation, and communication skills. Proven ability to advise senior leadership on strategic budget and resource allocation. Clearance: U.S. Citizenship Willingness and ability to obtain security clearance Core Competencies: Budget Formulation/Execution Technical Expertise & Advisory Skills Policy Interpretation & Compliance Strategic Resource Planning Oral & Written Communication - Negotiation & Consensus Building Analytical Rigor & Decision Support The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

The Executive Assistant will manage the principal's calendar, travel, and event logistics while supporting high-level meetings and analyzing program data. They will also draft official correspondence and maintain stakeholder relationships across various agencies. | Candidates must have a bachelor's degree or equivalent experience and a minimum of 2 years of relevant executive or administrative experience. Proficiency in Microsoft Office and strong organizational and communication skills are essential. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a mid-level Executive Assistant supporting the USAID. The objective of this contract is to provide senior-level advisory services to the USAID Human Resources Director in support of the agency’s strategic wind-down. The Senior Advisors will leverage deep institutional knowledge of USAID and the Department of State to guide the implementation of critical foreign service personnel actions—including severance, retirements, and staff transitions—while ensuring compliance with U.S. Government regulations and facilitating coordination with interagency partners. Responsibilities: Manage principal’s calendar, travel, and event logistics; resolve conflicts. Coordinate with the Executive Secretariat for timely briefing materials. Support high-level meetings/events: logistics, agendas, and minutes. Analyze program data; assist with studies and recommendations. Draft, edit, and disseminate official correspondence and reports. Maintain stakeholder relationships across USAID, USG, and partners. Oversee administrative systems, compliance, and records. Manage procurement, supplies, and hospitality services. Respond to operational inquiries and perform standard office tasks. Support cross-bureau and surge staffing needs. Location: Hybrid in Washington, DC. Flexibility to be on site as needed. Note: No regular travel expected; May require work outside business hours; telework subject to approval; on-site presence expected. Bachelor’s degree (4+ years of relevant experience may be substituted). Minimum 2 years’ relevant executive/administrative experience. Proficiency in Microsoft Office, Google Workspace, and research tools. Strong organizational, communication, and multitasking skills. Clearance: U.S. Citizenship Willingness and ability to obtain security clearance Core Competencies: Planning & Forecasting Collaboration & Teamwork Organization & Multitasking Oral & Written Communication Confidentiality & Discretion The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

The Administrative Management Specialist will provide senior-level advisory services to the USAID Human Resources Director, focusing on critical foreign service personnel actions. Responsibilities include ensuring compliance with regulations, coordinating HR processes, and preparing reports and guidance for leadership. | Candidates must have a Bachelor's degree or equivalent experience, along with a minimum of 5 years in administrative or personnel management. Proficiency in Microsoft Office and strong organizational and communication skills are also required. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Administrative Management Specialist supporting the USAID. The objective of this contract is to provide senior-level advisory services to the USAID Human Resources Director in support of the agency’s strategic wind-down. The Senior Advisors will leverage deep institutional knowledge of USAID and the Department of State to guide the implementation of critical foreign service personnel actions—including severance, retirements, and staff transitions—while ensuring compliance with U.S. Government regulations and facilitating coordination with interagency partners. Responsibilities: Advise on administrative and personnel policies Ensure compliance with federal and USAID regulations. Coordinate HR and records processes across stakeholders. Draft directives, policy briefs, and internal guidance. Draft, edit, and disseminate official correspondence and reports. Provide authoritative interpretations of OPM, OMB, and USAID policies. Prepare reports, briefings, and memoranda for leadership. Manage procurement, supplies, and hospitality services Serve as ORM liaison to HR, budget, legal, and other offices. Support cross-agency personnel-associated administrative and surge needs. Location: Hybrid Model, in DC area. Flexibility to be on site as needed. Note: No regular travel expected out side of normal commute. May require work outside business hours; telework subject to approval; on-site presence expected. Bachelor’s degree or 4+ years of additional experience Minimum 5 years’ experience in administrative or personnel management. Proficiency in Microsoft Office, Google Workspace, and research tools. Strong organizational, communication, and multitasking skills. Clearance: U.S. Citizenship Willingness and ability to obtain security clearance Core Competencies: Strategic Planning & Forecasting Collaboration & Teamwork Policy Development & Interpretation Oral & Written Communication Confidentiality & Discretion The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

Lead and integrate cross-functional growth initiatives including capture, proposal, technical services, and delivery teams to accelerate enterprise growth and optimize business development processes. | 15+ years in federal growth strategy or business development with deep understanding of federal procurement lifecycle, strong leadership in capture and proposal management, and experience in process optimization. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Senior Director of Growth to support our Corporate Growth Team. Kentro’s Senior Director of Growth is a firm leader responsible for accelerating enterprise growth through integrated solutioning and technical enablement. orchestrating cross-functional growth initiatives across capture, proposal, technical services, and delivery teams. This role is primarily focused on business development activities where the Senior Director can look at pipeline priorities and infuse them with differentiated, mission-aligned solutions. The ideal candidate is a strategic architect with deep federal contracting experience, capable of translating complex customer needs into scalable, repeatable frameworks that drive both capture success and delivery excellence. In a secondary capacity, the Senior Director can assist in validating that current technical challenges are translated into actionable strategies and that growth efforts are aligned with enterprise goals. The ideal candidate is a systems and workflow thinker with deep experience in federal contracting, technical partnerships, and operational efficiency. Responsibilities: Strategic Growth Leadership Partner with VPs of Growth and BD (Capture) and Chief Strategy Officer to define and prioritize major pipeline initiatives, aligning resources and talent to maximize win probability and delivery readiness. Lead the development of modular, reusable solution architectures that accelerate proposal velocity and enhance technical differentiation across bids Develop and maintain a multi-track growth strategy that supports simultaneous capture efforts, technical solutioning, and proposal development across diverse portfolios. Integrated Solution Development Collaborate with Capture and Proposal staff to identify process inefficiencies, technical gaps, and solutioning bottlenecks that impact win rates or proposal quality. Facilitate early-stage solutioning workshops to align technical SMEs, delivery leads, and BD staff around shared solution constructs and value propositions. Work closely with Service Delivery Leadership to enable operational feasibility of proposed solutions and to surface delivery-side innovations that can be leveraged in growth efforts. Technical Strategy & Enablement Serve as liaison to Technical Services and Technical Partnerships teams to translate customer pain points and mission challenges into differentiated technical strategies and win arguments. Establish agile feedback loops between delivery, capture, and technical teams to continuously refine solution quality, proposal alignment, and operational feasibility. Process Optimization Lead efforts to streamline proposal workflows, reducing bottlenecks and improving throughput across the growth lifecycle. Implement feedback loops between delivery, capture, and technical teams to continuously refine processes and improve proposal quality and technical alignment. Coaching and Capability Building Lead coaching efforts for Orals, scenario-based presentations, and solution walkthroughs, equipping teams with the tools and narratives needed to win. Mentor solution architects and proposal managers on best practices for integrating technical strategy with growth objectives. Resource Alignment & Portfolio Management Assess pipeline priorities and recommend resource allocation models to Director of Proposals that balance strategic pursuits with operational capacity. Collaborate with Director of Proposals in aligning talent, tools, and timelines to maximize win probability and minimize rework. Location: Hybrid in McLean, VA (as needed). 15+ years of progressive experience in federal growth strategy, capture management, technical solutioning, or business development within mission-driven or contracting environments. Proven ability to lead cross-functional growth initiatives, integrating capture, proposal, technical, and delivery teams to drive strategic outcomes. Deep understanding of the federal procurement lifecycle, including proposal development, capture planning, and compliance frameworks. Demonstrated success in translating customer mission challenges into executable technical strategies and differentiated win themes. Strong background in process optimization, with the ability to identify bottlenecks and implement scalable, repeatable workflows. Exceptional executive communication and briefing skills, capable of synthesizing complex technical and strategic information into compelling narratives. Experience in resource alignment and portfolio management, including the use of dashboards and reporting tools to track pipeline health and strategic priorities. Preferred Qualifications Certification in ITIL v3 or ITIL 4, with practical experience applying service management principles to growth and delivery operations. Experience in innovation ecosystems, technical partnerships, or modernization initiatives. Background in compliance-driven environments (e.g., FedRAMP, FISMA, RMF) is a plus. Familiarity with toolsets for workflow orchestration and reporting. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

Manage project personnel and tasks, facilitate communication and reviews, develop staffing and improvement plans, coordinate surge support events, and ensure adherence to project scopes and standards. | Bachelor's degree in a technical field or equivalent experience, 10+ years relevant experience, IT service management expertise, personnel and incident management, risk mitigation, strong communication, and ability to obtain security clearance. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Project Manager to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. Responsibilities: • Oversee all assigned project contractor personnel and tasks through to competition and adhere to project scopes and deliverables. • Facilitate status meetings and maintain clear communication about project expectations and roles. • Facilitate the onboarding and offboarding of personnel. • Conduct regular and formal reviews with assigned personnel, VA Area Managers and VA IT Supervisors. • Develop and maintain staffing rosters, performance history, and improvement plans. • Notify ITC and VA management of any critical issues and develop remediation and improvement plans. • Participate in the development of project standards and procedures. • Track metrics and take corrective actions as needed. • Serve as the co-lead for surge support events, collaborating with key stakeholders to plan and execute surge events • Collaborates and coordinates resourcing for surge events, responsible for supporting travel management, time charging, and resource oversight • Participates in the development of event response reports, and after action meetings Location: Hybrid work environment. Telework approved, Able to travel as needed to regional locations. Duration of Position: This role has an estimated duration of one year, with a possibility of extension. Midwest Region Ideal locations: OH, IL, MO, Other location options: MI, IN, ND, SD, IA, MN, KS, NE, and WI Salary Range: $138-145K Requirements • Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline • 10+ years of relevant Experience • 8 years of additional relevant experience may be substituted for education • Experience managing Information Technology related services and personnel. • Must be well versed in IT service management and customer relation management. • Must have experience in managing personnel and tracking incidents, service requests, and performance. • Must be able to identify and mitigate risks. • Experience with personnel career development, performance reviews, remediation, and recognition. • Strong analytical, problem-solving, and communication skills with sharp attention to detail. • Must communicate clearly with team members, and be comfortable with coordination, and collaboration. • Must possess superior oral and written communication skills to convey issues, reports, and other deliverables clearly and effectively. Preferred Skills: • PMP certified- preferred, or relevant project management experience. • ITIL Foundation certified or equivalent IT service management certified - preferred, or relevant experience. • Located in the region for ease of travel to sites within the region when necessary. Clearance requirement: • US Citizen or Green card holder • Willing and able to get a Public Trust Suitability clearance • Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents • If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. Benefits The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us. #LI-JG1