Kentro

Lead and support HRIS project planning, development, implementation, and evaluation, provide system support and administration, and develop policy and strategic analysis for HR technology systems. | 7-10 years of federal HR or HRIS program management experience, expertise in HR platforms and federal HR regulations, strong project management and stakeholder engagement skills, and a bachelor's degree in a related field. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Human Resources Information Systems (HRIS) Specialist. The HRIS Specialist supports the Human Capital and Talent Management (HCTM) Systems Management Division by managing the lifecycle of USAID’s HR information systems and tools. This position merges human capital expertise with technology project management to deliver systems that improve HR operational effectiveness, employee experience, and compliance with federal regulations. The incumbent acts as a subject matter expert (SME) for HR IT solutions, driving modernization and ensuring systems meet evolving agency and workforce needs. Responsibilities: HR Technology Project Leadership (50–65%) Lead or support HRIS project planning, development, implementation, and evaluation to align with agency priorities and operational needs. Coordinate and manage complex, enterprise-wide HR technology projects involving custom or shared-service platforms. Document and validate business requirements, assess feasibility, develop technical specifications, and ensure appropriate testing and user acceptance protocols. Collaborate with internal stakeholders (e.g., Bureau for Management, M/CFO, OIG) and external providers (e.g., OPM, USDA, State Dept) to ensure system functionality and interoperability. Identify and propose system enhancements to improve usability, compliance, and employee self-service capabilities. Develop recurring and ad hoc reports using HR data to support decision-making and operational planning. System Support, Administration & Configuration (20–40%) Provide Tier 3 support for escalated technical and functional HRIS issues, ensuring timely troubleshooting and resolution. Configure and maintain HRIS reference tables, dashboards, automated feeds, and system integrations. Maintain system user guides, job aids, and standard operating procedures (SOPs). Train and guide Tier 1 and Tier 2 support staff in HR technology operations and issue resolution. Ensure all systems comply with federal IT security standards and privacy regulations. Policy Development & Strategic Analysis (10–15%) Develop policy and guidance for system use, data governance, and access protocols. Analyze legislative and policy changes for HR technology impact and lead required system or process updates. Represent HCTM in interagency workgroups, vendor forums, and Agency task forces to advocate for USAID HRIS needs and share best practices. Monitor emerging technologies and recommend strategic improvements to USAID’s HR technology environment. Location: Remote, must be willing and able to be on-site in VA on a regular basis Education: Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field. Experience: At least 7–10 years of experience in federal HR, HR technology, or HRIS program management. Demonstrated experience supporting HRIS implementations, customizations, and reporting. Familiarity with federal HR systems and regulations (e.g., OPM, FISMA, FAM, 5 CFR) Expertise in HR platforms (e.g., HRConnect, PeopleSoft, ServiceNow, Avue, EmpowHR). Strong skills in data analysis, reporting, and system configuration. Understanding of system interoperability, data feeds, and automated reporting tools. Strong collaboration and stakeholder engagement experience across cross-functional teams. Ability to communicate technical concepts to non-technical audiences. Skilled in preparing and delivering presentations and briefings to senior leadership. Preferred Qualifications: PMP, CAPM, or other project management certification. Experience working with USAID or another foreign affairs agency. Experience with implementing or integrating shared service HR systems. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

The Foreign Service Staffing Specialist provides technical HR guidance on staffing, recruitment, and personnel matters while resolving complex HR issues. They also train junior specialists and liaise with various departments on sensitive issues. | Candidates should have a Bachelor's degree in Human Resources or a related field and 3-5 years of experience in federal HR, preferably with foreign affairs agencies. Familiarity with FS staffing and strong analytical skills are essential. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Foreign Service Staffing Specialist. The FSS Specialist serves as a key operational resource within the Foreign Service Center (FSC) under the Office of Human Capital and Talent Management (HCTM). This role supports the full lifecycle of Foreign Service (FS) human capital needs—from recruitment and onboarding through assignments and career development. The incumbent works closely with senior HR specialists to address complex staffing, classification, placement, and policy issues, while also participating in the development and implementation of regulations, standards, and advisory services that support Agency-wide Foreign Service operations. Responsibilities: Human Resources Advisory Services (60%) Provide technical HR guidance to FSC leadership and management on FS staffing, recruitment, assignment, and personnel matters. Resolve complex HR issues related to position management, performance, grievance handling, and regulatory interpretation. Serve as a resource on FS-specific HR policies, providing in-depth responses to queries involving eligibility, benefits, and overseas service issues. Conduct case-by-case analyses to advise on exceptions, special staffing actions, and critical placement decisions. Liaise with Employee & Labor Relations, the Office of General Counsel, AFSA, and regional bureaus on sensitive or high-visibility issues. Train junior specialists and assistants on appropriate handling of personnel issues, including insurance, long-term care, and life events. Location: Remote, must be willing and able to be on-site in VA on a regular basis Education: Bachelor’s degree in Human Resources, Public Administration, or related field. Minimum of 3–5 years of progressively responsible experience in federal HR, preferably involving foreign affairs agencies. Familiarity with FS staffing, recruitment, benefits, and regulatory frameworks including the Foreign Service Act of 1980, Title 22, ADS, FAM, and FAH. Strong analytical and diagnostic skills with ability to interpret and apply complex federal HR policies. Proficiency in written and verbal communication, including policy writing and briefing senior stakeholders. Ability to exercise sound judgment in high-pressure, cross-functional environments. Preferred Qualifications: Experience supporting HR operations for overseas staff or in a mission-driven federal agency. Training or certification in staffing, classification, or federal HR policy. Knowledge of USAID organizational structure and global workforce model. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

Lead quality assurance and compliance oversight for federal HR personnel actions, conduct data analysis and reporting, manage system monitoring, and coordinate special projects. | Bachelor’s degree plus 5-7 years federal HR experience with expertise in personnel action QA, regulatory compliance, federal HR systems, and strong analytical and leadership skills. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a CPU Quality Assurance (QA) Specialist. The CPU Quality Assurance (QA) Specialist serves as a senior-level Human Resources Specialist within the Human Capital Services Center (HCSC) at USAID. The incumbent is responsible for leading the quality assurance, data accuracy, and program evaluation processes for HR personnel actions affecting Civil Service (CS) and Foreign Service (FS) employees. This role ensures that all personnel actions comply with applicable federal laws, OPM guidance, Title 5 CFR, and internal Agency policies. The incumbent provides expert-level analytical reporting, drives process improvements, and supports special project execution within HCTM. Responsibilities: Quality Assurance Management & Compliance Oversight (60%) Lead matrix teams of HR Specialists, Analysts, and Assistants to conduct comprehensive monthly quality reviews of electronic Official Personnel Folders (eOPFs). Analyze the accuracy, timeliness, and regulatory compliance of personnel actions across direct hire, Foreign Service, and SES categories. Identify systemic errors, document deficiencies, and develop quality assurance standards and corrective actions to ensure adherence to federal processing guidelines. Write and maintain improved SOPs, job aids, and procedural manuals to enhance HR action processing and QA workflows. Resolve complex data discrepancies, recommend policy modifications, and draft novel solutions to long-standing systemic HR issues. Support audit readiness by verifying compliance with USAID’s HR regulatory framework and performance cycle requirements. Analytical Reporting & Data Management (20%) Serve as the program lead for data reporting tools, including SINQ, Mismatch Data reports, and custom HR datasets. Develop databases and data collection strategies to monitor HR processing performance and SLA compliance. Perform statistical analysis to detect patterns, trends, and root causes of discrepancies in HR actions. Provide data-driven recommendations to improve performance and eliminate recurring issues in personnel processing. System Monitoring & Service Tracking (10%) Monitor and evaluate processing workflows within systems such as ServiceNow and Getting to Post (G2P). Track division-wide service delivery timelines and adherence to service standards. Prepare weekly and semi-annual performance reports for Division Chiefs based on HR service delivery metrics and project status updates. Special Projects & Portfolio Support (10%) Coordinate development and execution of special HR projects across divisions, including timelines and milestone tracking. Represent the QA function at portfolio management team meetings with AMS and other stakeholders. Reconcile ticket backlogs and incorporate findings into divisional performance reports to support strategic planning and accountability. Location: Remote, must be willing and able to be on-site in VA on a regular basis Education: Bachelor’s degree in Human Resources Management, Business Administration, Public Administration, or a related field. Minimum 5–7 years of federal HR experience, including expertise in quality assurance of personnel actions and regulatory compliance. Experience interpreting and applying OPM Guide to Processing Personnel Actions, 5 CFR, and FAM. Demonstrated ability to resolve complex HR disputes and process systemic data corrections. Proficient in federal HR systems (e.g., HRConnect, ServiceNow, eOPF, SINQ). Advanced analytical and diagnostic skills in data interpretation and QA evaluation. Excellent written and verbal communication skills; capable of writing procedural documents and performance reports. Strong collaboration and negotiation abilities, with experience managing matrix teams and presenting findings to leadership. Preferred Qualifications USAID experience or prior service within a federal agency's central HR processing unit. Experience implementing large-scale QA initiatives or policy reform efforts. Working knowledge of payroll-impacting HR actions and separation processing. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

The Civil Service Staffing Specialist II supports the end-to-end processing and quality assurance of personnel actions for Civil Service, Foreign Service, and Senior Executive Service employees at USAID. This role involves conducting quality assurance reviews, analyzing personnel action documents, and generating HR data reports. | Candidates should have a Bachelor's degree in Human Resources or a related field, with 1+ years of federal HR experience and a basic understanding of federal HR policies. Preferred qualifications include experience with USAID HR processes and familiarity with federal HR data analytics tools. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Civil Service Staffing Specialist II. The CSS Specialist 2 serves within the Human Capital Services Center (HCSC) and supports the end-to-end processing and quality assurance of personnel actions for Civil Service (CS), Foreign Service (FS), and Senior Executive Service (SES) employees at USAID. This developmental position provides an opportunity to gain progressive responsibility and authority in personnel records management, HR systems analysis, and operational support aligned to OPM, Title 5 CFR, and agency-specific regulations. The role supports compliance, reporting, customer service delivery, and workforce performance reporting. Responsibilities: Personnel Action Processing & Quality Assurance (50–60%) Conduct quality assurance reviews of electronic Official Personnel Folders (eOPFs) across a variety of employee types and pay systems. Analyze, validate, and correct personnel action documents to ensure compliance with OPM’s Guide to Processing Personnel Actions, FAM, and other federal requirements. Reconcile personnel action data with master records and address nature of action (NOA), authority code, and document coding errors. Participate in the development and maintenance of process documentation, including SOPs, job aids, and policy updates. Provide QA support for separation actions, retroactive corrections, and complex regulatory scenarios. Engage in meetings and briefings with stakeholders to explain HCTM’s processing positions and systemic improvements. Data Reporting & Trend Analysis (20%) Generate, interpret, and refine daily and ad hoc HR data reports (e.g., SINQ, mismatch reports). Identify processing discrepancies and recommend improvements to prevent recurrence. Collaborate with HCTM Systems teams to optimize reporting tools and build data dashboards. Use statistical and qualitative analysis techniques to inform decisions, improve customer service, and align with strategic staffing goals. HR Systems & Customer Support Monitoring (20%) Monitor ServiceNow, Getting to Post (G2P), and other automated ticketing and personnel systems for timely and accurate case handling. Identify backlogs, analyze SLA compliance, and alert stakeholders of at-risk cases. Contribute to portfolio-level service delivery reviews in collaboration with AMS and division leads. Participate in project status updates, progress monitoring, and development of semi-annual performance reports. Location: Remote, must be willing and able to be on-site in VA on a regular basis Education: Bachelor’s degree in Human Resources, Public Administration, Business, or a related field. Experience by Grade Level: 1+ years of federal HR or personnel processing experience. Basic understanding of federal HR policies, coding structure, and processing workflow. 3+ years experience processing federal personnel actions with demonstrated QA skills and familiarity with automated HR systems. 5+ years of experience including leadership in QA initiatives, systems analysis, and resolution of complex personnel record issues. Knowledge of OPM personnel action coding, Title 5 CFR, and HR systems (e.g., HRConnect, G2P, ServiceNow). Familiarity with eOPF systems, personnel data audits, and federal retention standards. Competency in Excel, data extraction tools, and federal HR reporting. Excellent organizational, written, and interpersonal communication skills. Ability to work independently and as part of a collaborative QA or processing team. Experience in briefing management and collaborating across functional teams. Preferred Qualifications USAID or foreign affairs agency HR experience. Completion of OPM-required career ladder training Familiarity with federal HR data analytics tools and project management methodologies. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

The Civil Service Staffing Specialist serves as a senior-level strategic partner to USAID B/IO leadership, providing expert consultative services across staffing, position management, organizational development, and workforce planning. This role ensures alignment between Agency mission goals and human capital strategies while leading initiatives to strengthen organizational structure and recruitment. | Candidates must have a Bachelor’s degree in Human Resources, Public Administration, Business, or a related field, along with 6-8 years of progressively responsible federal HR experience. Expertise in staffing, classification, and organizational advisory services is required, along with strong consulting and communication skills. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Civil Service Staffing Specialist. The CSS Specialist serves as a senior-level strategic partner to USAID B/IO leadership. The CSS Specialist provides expert consultative services across staffing, position management, organizational development, and workforce planning. This role ensures alignment between Agency mission goals and human capital strategies. The incumbent works proactively with senior leadership to develop and implement integrated HR solutions, interpret complex regulations, and lead initiatives to strengthen organizational structure, recruitment, and performance. Responsibilities: Strategic HR Consulting & Partnership Serve as a trusted HR advisor to Agency leadership and staff on recruitment, classification, organizational design, and position management. Provide expert interpretation and guidance on OPM, 5 CFR, and USAID HR policies, helping managers navigate complex personnel issues. Develop short- and long-range staffing plans aligned with strategic workforce goals. Influence and coach management on change initiatives, organizational effectiveness, and talent optimization. Position & Organization Structure Development Recommend improvements to position descriptions and structures to support Agency mission and program efficiency. Provide consultative services on reorganization, realignment, and consolidation of functions to optimize staffing resources. Collaborate with classification specialists and managers to ensure accurate job design and alignment with organizational needs. Process Improvement & Policy Interpretation Identify gaps in HR processes and policies; develop actionable solutions to improve service delivery and efficiency. Draft or revise standard operating procedures (SOPs), HR policy guidance, and internal documentation to support consistency and compliance. Communicate and negotiate HR solutions in high-stakes or ambiguous policy environments, ensuring stakeholder buy-in. Location: Remote, must be willing and able to be on-site in VA on a regular basis Education: Bachelor’s degree in Human Resources, Public Administration, Business, or related field. Minimum of 6–8 years of progressively responsible federal HR experience. Expertise in staffing, classification, and organizational advisory services. Familiarity with Title 5 CFR, FAM, and OPM pay-setting and personnel action guidance. Strong consulting, communication, and stakeholder engagement skills. Ability to develop workforce strategies and analyze HR data trends. Skilled in using HR systems such as HRConnect, USA Staffing, and NFC tools. Preferred Qualifications: USAID experience or experience in foreign affairs agencies. Training or certification in organizational development, classification, or federal staffing (e.g., DEU certification). The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

The Performance Alignment Analyst will manage and maintain corporate ISO and CMMI certifications while driving internal projects towards achieving high maturity levels. This role focuses on streamlining processes to enhance organizational efficiency and effectiveness. | Candidates should have over 7 years of experience in relevant roles, with knowledge of change control frameworks and quality standards. Preferred qualifications include various certifications and experience in regulated environments. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Senior Process Analyst to manage and maintain our corporate ISO certifications (ISO 9001, ISO 20000, ISO 27001) and CMMI ML3 certifications. The ideal candidate will write, maintain, and improve enterprise process documentation and improvement efforts while driving internal projects toward achieving CMMI high maturity levels (CMMI 4/5). A key focus of this role is to ensure that processes are streamlined and effective, with the goal of making the processes work for the organization, rather than burdening it with unnecessary complexity. Responsibilities: Change Control Stewardship and Consultation: Lead the intake, evaluation, and facilitation of change requests for strategic projects and programs; ensure documentation, review cycles, and governance standards are upheld and coordinated across the firm. Program Integration: This function serves as a consistent point of coordination and support, helping stakeholders navigate Kentro and other corporate governing policy, documentation, and impact assessments with clarity and confidence. It aligns program deliverables with enterprise frameworks and strategic goals and serves as the interface between program managers, quality leads, existing governance boards, and the executive committee. Performance Reporting: Track, analyze, and report on process performance metrics, ensuring improvements are quantified and contribute to overall business efficiency. Work with the Sr. Quality Manager to implement and manage streamlined metrics collection and dashboard use within the Program Alignment Office. Provide executive-ready summaries of alignment status, process improvements, and certification metrics; contribute to annual audit readiness and enterprise reviews. Collaboration and Change Enablement: Partner closely with process and system owners, program teams, and corporate service organizations to identify, prioritize, and guide formal change requests through the firm’s governance process. Serve as a trusted advisor and embedded facilitator throughout the change lifecycle, supporting teams from concept through implementation, ensuring proposed changes align with strategic objectives, regulatory standards, and enterprise architecture and objectives. Process Governance: Collaborate with corporate service leads (HR, IT, Finance, Technical Services, etc.) to maintain and improve enterprise-wide business processes, promoting consistency, scalability, and quality. Certification Enablement: Partner with the Sr. Quality Manager to ensure compliance with external certifications and internal quality standards, maintain readiness artifacts, track audit actions, and support remediation. Location: This position will be performed primarily in a remote working environment, but candidates will be required to attend as needed meetings located in Tysons Corner, VA. 7+ years of experience in program or portfolio management, enterprise governance, or process improvement and change control roles. Working knowledge of change control frameworks, PMO operations, and quality standards (CMMI, ISO 9001, CMMC). Exceptional stakeholder engagement, communication, and consultation skills. Experience in regulated, security-conscious environments (DoD and Federal Civilian) Preferred: PMP, PMI-ACP, ITIL, and Agile certifications. Experience with digital workflow tools (e.g., ServiceNow, Jira, or similar) for managing change control. Experience using/building visualizations for program and corporate leadership. Familiarity with cybersecurity or mission-critical system development lifecycles. Certified ISO Internal Auditor, CMMI Associate, or similar certification. Familiarity with engineering and process improvement methodologies (e.g., Agile, Lean, Six Sigma). Familiarity with CMMC/NIST 800-171 Data visualization skills – e.g., Power BI, Tableau, etc. Clearance requirement: Willing and able to get a Public Trust Suitability clearance US Citizenship The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

The Senior Process Analyst will manage and maintain corporate ISO and CMMI certifications while improving enterprise process documentation. This role focuses on streamlining processes to enhance organizational efficiency and effectiveness. | Candidates should have 7+ years of experience in program management, enterprise governance, or process improvement roles. Knowledge of change control frameworks and quality standards is essential, along with exceptional communication skills. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Senior Process Analyst to manage and maintain our corporate ISO certifications (ISO 9001, ISO 20000, ISO 27001) and CMMI ML3 certifications. The ideal candidate will write, maintain, and improve enterprise process documentation and improvement efforts while driving internal projects toward achieving CMMI high maturity levels (CMMI 4/5). A key focus of this role is to ensure that processes are streamlined and effective, with the goal of making the processes work for the organization, rather than burdening it with unnecessary complexity. Responsibilities: Change Control Stewardship and Consultation: Lead the intake, evaluation, and facilitation of change requests for strategic projects and programs; ensure documentation, review cycles, and governance standards are upheld and coordinated across the firm. Program Integration: This function serves as a consistent point of coordination and support, helping stakeholders navigate Kentro and other corporate governing policy, documentation, and impact assessments with clarity and confidence. It aligns program deliverables with enterprise frameworks and strategic goals and serves as the interface between program managers, quality leads, existing governance boards, and the executive committee. Performance Reporting: Track, analyze, and report on process performance metrics, ensuring improvements are quantified and contribute to overall business efficiency. Work with the Sr. Quality Manager to implement and manage streamlined metrics collection and dashboard use within the Program Alignment Office. Provide executive-ready summaries of alignment status, process improvements, and certification metrics; contribute to annual audit readiness and enterprise reviews. Collaboration and Change Enablement: Partner closely with process and system owners, program teams, and corporate service organizations to identify, prioritize, and guide formal change requests through the firm’s governance process. Serve as a trusted advisor and embedded facilitator throughout the change lifecycle, supporting teams from concept through implementation, ensuring proposed changes align with strategic objectives, regulatory standards, and enterprise architecture and objectives. Process Governance: Collaborate with corporate service leads (HR, IT, Finance, Technical Services, etc.) to maintain and improve enterprise-wide business processes, promoting consistency, scalability, and quality. Certification Enablement: Partner with the Sr. Quality Manager to ensure compliance with external certifications and internal quality standards, maintain readiness artifacts, track audit actions, and support remediation. Location: This position will be performed primarily in a remote working environment, but candidates will be required to attend as needed meetings located in Tysons Corner, VA. 7+ years of experience in program or portfolio management, enterprise governance, or process improvement and change control roles. Working knowledge of change control frameworks, PMO operations, and quality standards (CMMI, ISO 9001, CMMC). Exceptional stakeholder engagement, communication, and consultation skills. Experience in regulated, security-conscious environments (DoD and Federal Civilian) Preferred: PMP, PMI-ACP, ITIL, and Agile certifications. Experience with digital workflow tools (e.g., ServiceNow, Jira, or similar) for managing change control. Experience using/building visualizations for program and corporate leadership. Familiarity with cybersecurity or mission-critical system development lifecycles. Certified ISO Internal Auditor, CMMI Associate, or similar certification. Familiarity with engineering and process improvement methodologies (e.g., Agile, Lean, Six Sigma). Familiarity with CMMC/NIST 800-171 Data visualization skills – e.g., Power BI, Tableau, etc. Clearance requirement: Willing and able to get a Public Trust Suitability clearance US Citizenship The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

Manage IT project contractor personnel and tasks, facilitate meetings and onboarding/offboarding, track metrics, coordinate surge support events, and maintain communication with stakeholders. | 10+ years IT project management experience or 8+ years plus relevant degree, experience managing IT services and personnel, strong communication and analytical skills, US citizenship or green card, and willingness to obtain Public Trust clearance. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Project Manager to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. Responsibilities: Oversee all assigned project contractor personnel and tasks through to competition and adhere to project scopes and deliverables. Facilitate status meetings and maintain clear communication about project expectations and roles. Facilitate the onboarding and offboarding of personnel. Conduct regular and formal reviews with assigned personnel, VA Area Managers and VA IT Supervisors. Develop and maintain staffing rosters, performance history, and improvement plans. Notify ITC and VA management of any critical issues and develop remediation and improvement plans. Participate in the development of project standards and procedures. Track metrics and take corrective actions as needed. Serve as the co-lead for surge support events, collaborating with key stakeholders to plan and execute surge events Collaborates and coordinates resourcing for surge events, responsible for supporting travel management, time charging, and resource oversight Participates in the development of event response reports, and after-action meetings Location: Hybrid work environment. Telework approved, Able to travel as needed to regional locations. Duration of Position: This role has an estimated duration of one year, with a possibility of extension. Midwest Region Ideal locations: FL, GA Other location options: AL, SC, TN, KY Salary Range: $150-160K Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline 10+ years of relevant Experience 8 years of additional relevant experience may be substituted for education Experience managing Information Technology related services and personnel. Must be well versed in IT service management and customer relation management. Must have experience in managing personnel and tracking incidents, service requests, and performance. Must be able to identify and mitigate risks. Experience with personnel career development, performance reviews, remediation, and recognition. Strong analytical, problem-solving, and communication skills with sharp attention to detail. Must communicate clearly with team members, and be comfortable with coordination, and collaboration. Must possess superior oral and written communication skills to convey issues, reports, and other deliverables clearly and effectively. Preferred Skills: PMP certified- preferred Located in the region for ease of travel to sites within the region. Clearance requirement: US Citizen or Green card holder Willing and able to get a Public Trust Suitability clearance Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

Manage IT project contractor personnel and tasks, facilitate meetings and onboarding/offboarding, track metrics, coordinate surge support events, and maintain communication with stakeholders. | 10+ years IT project management experience or 8+ years plus relevant degree, experience managing IT services and personnel, strong communication and analytical skills, US citizenship or green card, and willingness to obtain Public Trust clearance. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Project Manager to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. Responsibilities: Oversee all assigned project contractor personnel and tasks through to competition and adhere to project scopes and deliverables. Facilitate status meetings and maintain clear communication about project expectations and roles. Facilitate the onboarding and offboarding of personnel. Conduct regular and formal reviews with assigned personnel, VA Area Managers and VA IT Supervisors. Develop and maintain staffing rosters, performance history, and improvement plans. Notify ITC and VA management of any critical issues and develop remediation and improvement plans. Participate in the development of project standards and procedures. Track metrics and take corrective actions as needed. Serve as the co-lead for surge support events, collaborating with key stakeholders to plan and execute surge events Collaborates and coordinates resourcing for surge events, responsible for supporting travel management, time charging, and resource oversight Participates in the development of event response reports, and after-action meetings Location: Hybrid work environment. Telework approved, Able to travel as needed to regional locations. Duration of Position: This role has an estimated duration of one year, with a possibility of extension. Midwest Region Ideal locations: FL, GA Other location options: AL, SC, TN, KY Salary Range: $150-160K Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline 10+ years of relevant Experience 8 years of additional relevant experience may be substituted for education Experience managing Information Technology related services and personnel. Must be well versed in IT service management and customer relation management. Must have experience in managing personnel and tracking incidents, service requests, and performance. Must be able to identify and mitigate risks. Experience with personnel career development, performance reviews, remediation, and recognition. Strong analytical, problem-solving, and communication skills with sharp attention to detail. Must communicate clearly with team members, and be comfortable with coordination, and collaboration. Must possess superior oral and written communication skills to convey issues, reports, and other deliverables clearly and effectively. Preferred Skills: PMP certified- preferred Located in the region for ease of travel to sites within the region. Clearance requirement: US Citizen or Green card holder Willing and able to get a Public Trust Suitability clearance Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

Oversee project contractor personnel and tasks, facilitate meetings and onboarding/offboarding, track metrics, manage surge support events, and coordinate with stakeholders. | Requires 10+ years IT-related experience or equivalent, bachelor's degree in technical field or equivalent experience, IT service management expertise, personnel management skills, and ability to obtain Public Trust clearance. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Project Manager to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. Responsibilities: Oversee all assigned project contractor personnel and tasks through to competition and adhere to project scopes and deliverables. Facilitate status meetings and maintain clear communication about project expectations and roles. Facilitate the onboarding and offboarding of personnel. Conduct regular and formal reviews with assigned personnel, VA Area Managers and VA IT Supervisors. Develop and maintain staffing rosters, performance history, and improvement plans. Notify ITC and VA management of any critical issues and develop remediation and improvement plans. Participate in the development of project standards and procedures. Track metrics and take corrective actions as needed. Serve as the co-lead for surge support events, collaborating with key stakeholders to plan and execute surge events Collaborates and coordinates resourcing for surge events, responsible for supporting travel management, time charging, and resource oversight Participates in the development of event response reports, and after action meetings Location: Hybrid work environment. Telework approved, Able to travel as needed to regional locations. Duration of Position: This role has an estimated duration of one year, with a possibility of extension. Midwest Region Ideal locations: OH, IL, MO, Other location options: MI, IN, ND, SD, IA, MN, KS, NE, and WI Salary Range: $150-165K Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline 10+ years of relevant Experience 8 years of additional relevant experience may be substituted for education Experience managing Information Technology related services and personnel. Must be well versed in IT service management and customer relation management. Must have experience in managing personnel and tracking incidents, service requests, and performance. Must be able to identify and mitigate risks. Experience with personnel career development, performance reviews, remediation, and recognition. Strong analytical, problem-solving, and communication skills with sharp attention to detail. Must communicate clearly with team members, and be comfortable with coordination, and collaboration. Must possess superior oral and written communication skills to convey issues, reports, and other deliverables clearly and effectively. Preferred Skills: PMP certified- preferred, or relevant project management experience. ITIL Foundation certified or equivalent IT service management certified - preferred, or relevant experience. Located in the region for ease of travel to sites within the region when necessary. Clearance requirement: US Citizen or Green card holder Willing and able to get a Public Trust Suitability clearance Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us. #LI-SB2

Oversee project contractor personnel and tasks, facilitate meetings and onboarding/offboarding, track metrics, manage surge support events, and coordinate with stakeholders. | Requires 10+ years IT-related experience or equivalent, bachelor's degree in technical field or equivalent experience, IT service management expertise, personnel management skills, and ability to obtain Public Trust clearance. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Project Manager to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. Responsibilities: Oversee all assigned project contractor personnel and tasks through to competition and adhere to project scopes and deliverables. Facilitate status meetings and maintain clear communication about project expectations and roles. Facilitate the onboarding and offboarding of personnel. Conduct regular and formal reviews with assigned personnel, VA Area Managers and VA IT Supervisors. Develop and maintain staffing rosters, performance history, and improvement plans. Notify ITC and VA management of any critical issues and develop remediation and improvement plans. Participate in the development of project standards and procedures. Track metrics and take corrective actions as needed. Serve as the co-lead for surge support events, collaborating with key stakeholders to plan and execute surge events Collaborates and coordinates resourcing for surge events, responsible for supporting travel management, time charging, and resource oversight Participates in the development of event response reports, and after action meetings Location: Hybrid work environment. Telework approved, Able to travel as needed to regional locations. Duration of Position: This role has an estimated duration of one year, with a possibility of extension. Midwest Region Ideal locations: OH, IL, MO, Other location options: MI, IN, ND, SD, IA, MN, KS, NE, and WI Salary Range: $150-165K Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline 10+ years of relevant Experience 8 years of additional relevant experience may be substituted for education Experience managing Information Technology related services and personnel. Must be well versed in IT service management and customer relation management. Must have experience in managing personnel and tracking incidents, service requests, and performance. Must be able to identify and mitigate risks. Experience with personnel career development, performance reviews, remediation, and recognition. Strong analytical, problem-solving, and communication skills with sharp attention to detail. Must communicate clearly with team members, and be comfortable with coordination, and collaboration. Must possess superior oral and written communication skills to convey issues, reports, and other deliverables clearly and effectively. Preferred Skills: PMP certified- preferred, or relevant project management experience. ITIL Foundation certified or equivalent IT service management certified - preferred, or relevant experience. Located in the region for ease of travel to sites within the region when necessary. Clearance requirement: US Citizen or Green card holder Willing and able to get a Public Trust Suitability clearance Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us. #LI-SB2

Manage IT project personnel and tasks, facilitate meetings and onboarding/offboarding, track metrics, support surge events, and coordinate with stakeholders. | 10+ years IT-related experience, bachelor’s degree or equivalent experience, IT service management expertise, personnel management, risk identification, strong communication skills, and US citizenship or green card. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Surge Support Project Manager to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. Responsibilities: Oversee all assigned project contractor personnel and tasks through to competition and adhere to project scopes and deliverables. Facilitate status meetings and maintain clear communication about project expectations and roles. Facilitate the onboarding and offboarding of personnel. Conduct regular and formal reviews with assigned personnel, VA Area Managers and VA IT Supervisors. Develop and maintain staffing rosters, performance history, and improvement plans. Notify ITC and VA management of any critical issues and develop remediation and improvement plans. Participate in the development of project standards and procedures. Track metrics and take corrective actions as needed. Serve as the co-lead for surge support events, collaborating with key stakeholders to plan and execute surge events Collaborates and coordinates resourcing for surge events, responsible for supporting travel management, time charging, and resource oversight Participates in the development of event response reports, and after action meetings Location: Hybrid work environment. Telework approved, Able to travel as needed to regional locations. Duration of Position: This role has an estimated duration of one year, with a possibility of extension. Mid-Atlantic Region Ideal locations: WV, NC, VA, MD Salary Range: $150-160K Contingent: This position is contingent upon funding approval. Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline 10+ years of relevant Experience 8 years of additional relevant experience may be substituted for education Experience managing Information Technology related services and personnel. Must be well versed in IT service management and customer relation management. Must have experience in managing personnel and tracking incidents, service requests, and performance. Must be able to identify and mitigate risks. Experience with personnel career development, performance reviews, remediation, and recognition. Strong analytical, problem-solving, and communication skills with sharp attention to detail. Must communicate clearly with team members, and be comfortable with coordination, and collaboration. Must possess superior oral and written communication skills to convey issues, reports, and other deliverables clearly and effectively. Preferred Skills: PMP certified- preferred, or relevant project management experience. ITIL Foundation certified or equivalent IT service management certified - preferred, or relevant experience. Located in the region for ease of travel to sites within the region when necessary. Clearance requirement: US Citizen or Green card holder Willing and able to get a Public Trust Suitability clearance Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

Oversee project contractor personnel and tasks, manage staffing and performance, facilitate communication and reviews, track metrics, and develop project standards. | 10+ years IT-related project management experience, bachelor's degree or equivalent experience, IT service management knowledge, personnel management skills, strong communication, and willingness to obtain Public Trust clearance. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Project Manager to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. Responsibilities: Oversee all assigned project contractor personnel and tasks through to competition and adhere to project scopes and deliverables. Facilitate status meetings and maintain clear communication about project expectations and roles. Facilitate the onboarding and offboarding of personnel. Conduct regular and formal reviews with assigned personnel, VA Area Managers and VA IT Supervisors. Develop and maintain staffing rosters, performance history, and improvement plans. Notify ITC and VA management of any critical issues and develop remediation and improvement plans. Participate in the development of project standards and procedures. Track metrics and take corrective actions as needed. Location: Hybrid work environment. Telework approved, Able to travel as needed to regional locations. Mid-Atlantic Region Ideal locations: WV, NC, VA, MD Salary Range: $150-160K Contingent: This position is contingent upon funding approval. Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline 10+ years of relevant Experience 8 years of additional relevant experience may be substituted for education Experience managing Information Technology related services and personnel. Must be well versed in IT service management and customer relation management. Must have experience in managing personnel and tracking incidents, service requests, and performance. Must be able to identify and mitigate risks. Experience with personnel career development, performance reviews, remediation, and recognition. Strong analytical, problem-solving, and communication skills with sharp attention to detail. Must communicate clearly with team members, and be comfortable with coordination, and collaboration. Must possess superior oral and written communication skills to convey issues, reports, and other deliverables clearly and effectively. Preferred Skills: PMP certified- preferred, or relevant project management experience. ITIL Foundation certified or equivalent IT service management certified - preferred, or relevant experience. Located in the region for ease of travel to sites within the region when necessary. Clearance requirement: US Citizen or Green card holder Willing and able to get a Public Trust Suitability clearance Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.