JPMorganChase

Assist clients with banking transactions, educate on digital banking solutions, and build trusted relationships to help clients achieve their financial goals. | High school diploma or GED, client service experience, ability to learn banking products and procedures, and cash handling experience preferred. | Job Description At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts – helping clients achieve their financial goals. Job Responsibilities • Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. • Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. • Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. • Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals. • Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, And Skills • Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment. • Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients. • Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs. • Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience. • Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity. • Ability to quickly and accurately learn products, services, and procedures. • Client service experience or comparable experience. • High school diploma or GED equivalent. Preferred Qualifications, Capabilities, And Skills • Strong desire and ability to influence, educate, and connect customers to technology solutions. • Cash handling experience. About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Assist clients with banking transactions, build relationships, and educate on banking technology solutions. | High school diploma or GED, client service experience, ability to learn banking products and procedures. | Job Description At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts – helping clients achieve their financial goals. Job Responsibilities • Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. • Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. • Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. • Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals. • Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, And Skills • Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment. • Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients. • Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs. • Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience. • Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity. • Ability to quickly and accurately learn products, services, and procedures. • Client service experience or comparable experience. • High school diploma or GED equivalent. Preferred Qualifications, Capabilities, And Skills • Strong desire and ability to influence, educate, and connect customers to technology solutions. • Cash handling experience. About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Perform ongoing credit analysis and client exposure management, prepare credit approval memos, assess creditworthiness, monitor risk metrics, and present portfolio reviews. | Minimum 1 year experience in credit risk management or comparable experience, strong communication and interpersonal skills, proficiency in Excel, PowerPoint, and Word, and ability to prioritize tasks. | JOB DESCRIPTION Bring your expertise to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Credit Risk Analyst on the Insurance Credit Risk Team, you will develop the analytical skills needed to evaluate, assess and document client creditworthiness as well as structure and negotiate new transactions/requests. Our team works with a client base of leading asset managers, banks, broker dealers, hedge funds, insurance companies, specialty finance and other non-bank financial institutions. Job Responsibilities • Support a portfolio of clients with responsibility for performing ongoing credit analysis and client exposure management • Develop a well-informed forward looking credit view of your client’s business and JPMorgan’s activity by staying current on industry trends, financial performance, and capital markets needs • Communicate your view by preparing and presenting credit approval memos in connection with credit origination and renewals • Perform financial analysis including stress testing, projections and peer comparisons • Assess creditworthiness of clients and recommending appropriate credit ratings • Assess the ability of cash flows or market value of a assets/collateral to repay debt • Describe concisely the structure and terms of products and analyze related risk metrics • Monitor, investigate, and escalate risk metrics associated with client activity • Attend on-site or remote client diligence meetings • Process transactions and annual reviews in JPM’s credit system by coordinating with middle office and business partners • Prepare and present periodic portfolio reviews to senior credit executives and business partners Required Qualifications, Capabilities and Skills • Highly motivated with a natural passion to learn and an inquisitive personality • Strong interpersonal skills, and an ability to work well in a team environment • Strong sense of accountability and ownership of tasks • Strong verbal and written communication skills • Capable of understanding, describing and debating complex concepts • Ability to prioritize among competing projects and deliver work in a timely manner • Highly proficient in Excel, PowerPoint and Word software Preferred Qualifications, Capabilities and Skills • Minimum 1 year experience in Credit Risk Management focused on the Insurance industry or comparable experience • Completion of a bank’s formal credit training program • Corporate finance and accounting coursework ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Participate in a 9-week HR internship program involving training, mentoring, and projects across HR functions like recruiting, talent development, and employee relations. | Currently pursuing a relevant degree with graduation between Dec 2026 and Jun 2027, basic HR knowledge, strong communication, critical thinking, and data skills. | Job Description The Human Resources function is critical to our business success and works side-by-side with leaders, managers and employees across the company. Our Human Resources Analyst Development Program (HRADP) is the premier entry level program to accelerate your career as a future leader in Human Resources. Working here means joining a collaborative, supportive, high-performing team. The program will provide what you need to succeed including training, mentoring, access to subject matter experts and high-impact projects that challenge and grow your skills. As a Summer Analyst in the Human Resources Analyst Development program, you will participate in a 9-week internship program for top students who are pursuing a career in Human Resources. The program includes robust training, unique networking opportunities, and meaningful day-to-day work. You will have the opportunity to apply your knowledge and make an impact, while gaining hands-on experience supporting our different lines of business (Asset & Wealth Management, Consumer & Community Banking, Commercial & Investment Banking) or our Corporate functions. You'll learn traditional Human Resource practices, spanning recruiting, talent development, compensation, employee relations, and more. You'll also be immersed in cutting-edge, next-generation HR capabilities, including data literacy, design thinking, and other commercial skills. You'll have the opportunity to build your network, interact with senior leaders, expand your professional skills and gain experience in a diverse environment. The program is designed to give you an exceptional foundation that will set you up for success for the rest of your HR career. You will be challenged, you will grow, and you will gain essential skills for the dynamic, fast-paced business environment. This role is a pipeline to our full time Human Resources Analyst Development Program (HRADP). Upon successful completion of the 9-week internship, you may receive an offer of full-time employment. Job responsibilities • Contribute to strategies and projects in areas such as compensation, recruiting, performance management, and employee relations • Develop in-depth HR acumen across different areas such as Customer Aligned HR, Employer Digital & Service Experience, New Joiner Experience, Talent & Career Development, & Total Rewards, Conduct & Policy Experience • Support your aligned teams with initiatives and day-to-day work to help the business and our employees thrive Required qualifications, capabilities, and skills • A well-rounded academic background • Demonstrated interest in Human Resources - through coursework, internships and/or extracurricular activities • Pursuing a B.A., B.S., or 5th year M.A. or M.S., with an expected graduation date of December 2026 through June 2027 • All majors considered • Excellent communication and interpersonal skills • Exceptional critical thinking and problem-solving abilities • Basic understanding of key HR trends and issues • Strong focus on working with data, data analysis, and driving projects independently • Ability to thrive in a fast-paced, collaborative work environment • Working knowledge of MS Office (Excel, Word, PowerPoint, Outlook) Preferred qualifications, capabilities, and skills • Minimum cumulative GPA of 3.2 on a 4.0 scale • Human Resources, Psychology, Organizational Development/Management, or Marketing focused majors are a plus • Interested in further developing skills in design thinking, and business advisory Locations you may join • Columbus, OH • Plano, TX • Newark/Wilmington, DE • New York Metro To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT). What's next? To be considered for the Human Resources Analyst Development Program, you must complete the following steps: • Submit a complete and thoughtful application, which includes your resume, location preference • Your application and resume are a way for us to initially get to know you. It's important to complete all relevant application questions, so we have as much information about you as possible. We will review your application to determine whether you meet the required criteria. • If you meet the minimum criteria for the application, you will receive an email invitation to complete a video interview, powered by HireVue. • This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. • HireVue is required , and your application will not be considered for further review until you have completed this step. • We strongly encourage you to complete your HireVue video(s) within three days of receiving. • Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled. JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities. Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more. © 2025 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

Lead and manage a client service team to enhance operations, develop strategic plans, analyze data for trends, manage change processes, and maintain stakeholder relationships. | 7+ years of client service team leadership experience specializing in treasury and cash management, strategic planning, data analysis, stakeholder influence, and change management. | Job Description Embrace a leadership role as a Client Service Manager within our Commercial & Investment Bank, where you'll drive innovation and transformation while managing a dynamic team of Client Service Associates. Lead the charge in modernizing the client experience by analyzing data, executing strategic initiatives, and fostering a culture of trust and inclusivity. With opportunities for career growth and community engagement, join our global organization to shape the future of commercial banking and make a lasting impact. As a Client Service Manager within JPMorganChase, you will lead a team dedicated to resolving client requests and enhancing service operations. Your role involves shaping operational policies and precedents by utilizing your expertise in treasury and cash management products. You will identify trends, generate innovative solutions, and ensure quality service delivery. Your skills in influencing, managing stakeholders, and driving continuous improvement are crucial. Proficiency in project management, change management, and data & tech literacy will enable you to lead your team in delivering exceptional client service and contribute to the firm's strategic objectives. Job Responsibilities • Lead and manage a team of Client Service Professionals, fostering a culture of continuous improvement and innovation to enhance the efficiency and resilience of our operating platform • Develop and implement strategic operational plans, leveraging your deep understanding of our treasury and cash management products and services to deliver exceptional client service • Analyze complex data and situations to identify trends and opportunities, using your expertise to develop and test innovative solutions that align with our operational policies and precedents • Establish and maintain productive relationships with internal stakeholders, using your advanced skills in influence and communication to drive mutually beneficial outcomes • Oversee the end-to-end change management process, including strategic communications, influencing others, and mitigating stakeholder impact, to ensure the successful implementation of new programs and processes  Required qualifications, capabilities, and skills:   • 7 years of extensive experience in team leadership and management within a client service environment, specializing in treasury and cash management products and services • Proven ability to develop and implement strategic operational plans, with a track record of delivering exceptional client service  • Demonstrated expertise in analyzing complex data and situations to identify trends and opportunities, and develop innovative solutions • Advanced skills in establishing and maintaining productive relationships with internal stakeholders, with a proven ability to influence and drive mutually beneficial outcomes • Proficiency in overseeing the end-to-end change management process, including strategic communications, influencing others, and mitigating stakeholder impact.  Preferred Qualifications, Capabilities, And Skills • Proficient in mentoring team members and utilizing strategic planning to drive business growth and achieve organizational goals • Proficient in conflict management and resolution to effectively address and resolve complex client and team issues • Proficient in digital literacy and process automation to enhance operational efficiency and service delivery • Developing skills in automation and quantitative reporting to support data-driven decision-making and process improvements • Beginning proficiency in leveraging AI/ML technologies to explore innovative solutions, with developing knowledge of cybersecurity best practices to ensure data protection and secure operations About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans About The Team J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients—including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.