8 open positions available
Lead product backlog prioritization and collaboration with cross-functional teams to deliver cloud-native software solutions. | Over 10 years of product management experience with expertise in Agile methodologies, software delivery, and stakeholder collaboration. | JOB DESCRIPTION Leverage your analytic skillset to unlock the future of product innovation and help shape how clients experience our offerings with the right pricing and positioning. As a Launch Readiness Manager in Embedded Finance & Solutions, you are an integral part of the team whose work supports the successful release and adoption of products. Your work will enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful product launches in an expedient and organized way. The Embedded Finance & Solutions Product organization is focused on providing our clients the ability to embed payments capabilities within their own ecosystems. Shape the future of launch readiness of solutions that enhance and optimize customer experiences. Lead end-to-end product readiness and launch processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. Job responsibilities • Leads end-to-end product / launch readiness processes including end-to-end alignment of key stakeholders, ensuring the product meets all technical and functional requirements • Leads standardization of product launches, quality assurance and testing management • Manages market readiness documentation and training, product feedback integration, while escalating opportunities to improve efficiencies and functional coordination • Develops and maintains a deep understanding of our products and services to effectively tailor collateral to specific markets • Leads the completion of product and feature launch activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements • Communicates regulatory guidelines to Product Managers to ensure our products meet risk and compliance requirements and are delivered on time • Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners • Performs market research to understand the local needs and requirements for product improvements • Develops and maintains a deep understanding of our products and services to effectively tailor collateral to specific markets • Communicates regulatory guidelines to Product Managers to ensure our products meet risk and compliance requirements and are delivered on time; Advises on the available standards, methods, tools, and applications relevant to the regulatory environment to ensure our products meet all necessary risk and compliance checks Required qualifications, capabilities, and skills • 5+ years of experience or equivalent expertise in Product, Technology, Project Management or Product Delivery or a relevant domain area • Demonstrated ability to execute product readiness management and change readiness activities • Strong understanding of risk management and controls, regional and local nuances, and governance requirements • Strong understanding of delivery and a proven track record of implementing continuous improvement processes • Experience in product or platform-wide release management, in addition to deployment processes and strategies • Strong knowledge of the product development life cycle, technical design, and data analytics • Exceptional organizational skills and a meticulous attention to detail • Exceptional ability to communicate complex ideas effectively, with excellent storytelling skills (both verbal and written), and the ability to influence stakeholders at all levels. • Proficiency in Microsoft Word, Excel, and PowerPoint Preferred qualifications, capabilities, and skills • Strong knowledge of payments, particularly within a bank or FinTech provider or from a client lens • Proven track record of successfully launching and scaling new products in the market ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.
Analyze and report on financial and productivity data to support senior management decision-making in a banking technology finance team. | Bachelor's degree in finance or accounting with 2+ years of relevant work experience and strong analytical skills. | JOB DESCRIPTION Join the PXT Technology Finance & Business Management team for an exciting opportunity to provide strategic analysis, oversight, and coordination of productivity and efficiency reporting across all Consumer and Community Bank Technology. This is an exciting opportunity to optimize business performance by helping to drive key initiatives in review with senior leadership. As a Associate in the PXT Technology Finance & Business Management team, you will analyze, prepare, and reconcile accounting and technical data as well as prepare reports, while always thinking of and devising ways to streamline and minimize cycle times through automated applications and process improvement. You will be instrumental in assisting/advising senior management and in coordinating the deployment of the bank’s corporate resources to address strategic and tactical objectives. You will also be responsible for delivery of regular management reporting, development of new reporting capabilities, and advising the line of business CFOs on how to increase profitability and efficiencies along with other ad hoc projects as needed. Job responsibilities • Prepare efficiency and productivity reporting, analytics and strategy for all of CCB Technology • Create financial business cases supporting business initiatives • Report and monitor key metrics, drive data quality initiatives across the product area, and help define future needs of the product area • Develop and track performance metrics, create presentations, and generally provide financial analysis on a variety of topics to senior management • Perform variance analysis to understand the key drivers of the results and present commentary to senior managers, explaining changes from prior forecasts/budgets • Help design new reports and dashboards to efficiently deliver the financial results to senior management • Enhance controls and streamline processes, introducing automation where possible Required qualifications, capabilities and skills • Bachelor’s degree in Accounting, Finance or a subject of a technical nature • 2+ years of work experience in Accounting, Finance, Planning & Analysis or Business Management • Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely • Proficiency with data mining/gathering and manipulation of data sets • Inquisitive, enthusiastic and diligent, and capable of challenging peers • Ability to create ad hoc reporting for senior management • Highly motivated self-starter with excellent time management/prioritization skills and ability to able to thrive under pressure and tight deadlines ABOUT US Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
Manage multi-site clinical practices and improve operational efficiency in healthcare settings. | Experience in healthcare operations and compliance leadership with strong staff management and regulatory knowledge. | Job Description Are you passionate about building and maintaining high-net-worth client relationships across banking, lending, and investments? This is a unique opportunity to manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience. As a Relationship Manager in Consumer and Community Banking, you will help your clients explore the full financial possibilities their wealth creates. You will be responsible for fostering and maintaining client relationships through exceptional service and targeted advice, providing a path for accessing the full breadth of JPMorgan Chase capabilities addressing the client’s full financial picture. As part of a local team, you will collaborate with partners across various lines of business within JPMorgan Chase, leveraging referral networks to connect clients across all sectors. This role offers the opportunity to take initiative, act entrepreneurially, and contribute to the Bank's growth in a team environment. Job Responsibilities • Develop new and manage existing client relationships, providing exceptional service that exceeds expectations • Look for ways to cultivate and deepen long-term primary banking, investments and lending relationships, regularly conducting in-person calls with prospects and clients at their places of business and other external locations • Network and build strong relationships with referral sources and other centers of influence outside of the office environment to generate banking and investment leads • Develop strong internal partnerships across all lines of business in order to best meet client’s specific needs • Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals-based planning approach • Strictly adhere to all risk and control policies, regulatory guidelines and security measures Required Qualifications, Capabilities, And Skills • A minimum of five years of financial services or service sales experience, established high net worth referral network and strong community presence • Proven trusted relationship builder with a track record of delivering an exceptional client experience • Demonstrated success driving sales growth by focusing on deepening relationship across multiple product lines and an ability to work collaboratively in a team environment to deliver solutions for clients • Demonstrated understanding of investments, wealth planning, credit and banking concepts • Required Licenses: Series 7 and 66 (or 63 and 65). Unlicensed candidates considered, but required to obtain licenses within 150 days of start date Preferred Qualifications, Capabilities, And Skills • A bachelor’s degree • Experience cultivating relationships through delivering Home or Business lending needs Federal Deposit Insurance Act This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries. This role is located in the Palm Beach area and will report in the office. Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Assist clients with banking transactions, promote digital banking solutions, and build trusted relationships in a branch setting. | High school diploma, client service experience, bilingual in English and Spanish, and ability to learn banking products quickly. | Job Description At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts – helping clients achieve their financial goals. Job Responsibilities • Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. • Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. • Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. • Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals. • Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, And Skills • Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment. • Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients. • Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs. • Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience. • Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity. • Ability to quickly and accurately learn products, services, and procedures. • Client service experience or comparable experience. • High school diploma or GED equivalent. • Reading and speaking in both English and Spanish fluently is required for this role. Preferred Qualifications, Capabilities, And Skills • Strong desire and ability to influence, educate, and connect customers to technology solutions. • Cash handling experience. Federal Deposit Insurance Act This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries. About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
Leading strategic implementation of new products and services, coordinating cross-functional teams, and driving growth within financial services. | Over 10 years of experience in business development or practice management in financial services, with proven leadership in large-scale initiatives and strong stakeholder communication skills. | ## Key Role Overview As the Business Development Program Director within Chase Wealth Management, you will lead the strategic rollout and adoption of new products, services, and processes, driving growth and improving the advisor and client experience. The role is accountable for strategic planning, execution oversight, continuous improvement, and indirect leadership of Business Development Consultants to maximize implementation objectives and business impact. ## What are the Key Responsibilities? - Oversee the planning and execution of business development rollout activities, ensuring alignment with national strategies and business priorities. - Set clear goals, monitor performance, and provide regular feedback to drive results. - Partner with senior leaders, practice management, product, sales, and operations teams to coordinate implementation efforts and resolve escalated issues. - Analyze adoption metrics, field feedback, and business outcomes to identify opportunities for process improvement and enhanced advisor/client experience. - Ensure consistent delivery of training, support, and best practices across all markets. - Prepare and present regular updates to senior stakeholders on progress, risks, and impact. - Support field leaders and Practice Management Leads to coach and develop Business Development Consultants who work with Advisors, fostering collaboration, accountability, and excellence. - Travel required 25% of the time. ## What are the Required Qualifications? - Bachelor's degree in Business, Finance, or a related field. - 10+ years of experience in business development, sales management, practice management, or implementation leadership within financial services. - Proven experience leading large-scale product and platform roll-outs and cross-functional initiatives. - Exceptional organizational, analytical, and problem-solving skills. - Strong executive communication, presentation, and stakeholder management abilities. - Deep understanding of financial products, services, and regulatory requirements. ## What are the Preferred Qualifications? - Strategic planning and execution. - Advanced degree preferred. - Change management. - Data-driven decision making. - Executive-level communication and reporting. - Training program oversight. - Coaching and developing field leaders and advisors. ## Compensation & Benefits - Base salary determined based on the role, experience, skill set and location; no specific salary range listed. - Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity. - Benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching. ## Additional Information - Location not specified in the posting; work arrangement not explicitly stated. - Travel requirement: approximately 25% of the time. - Chase is an equal opportunity employer and provides reasonable accommodations for applicants' and employees' religious practices, mental health, and physical disability needs.
Perform ongoing credit analysis and client exposure management, prepare credit approval memos, assess creditworthiness, monitor risk metrics, and present portfolio reviews. | Minimum 1 year experience in credit risk management or comparable experience, strong communication and interpersonal skills, proficiency in Excel, PowerPoint, and Word, and ability to prioritize tasks. | JOB DESCRIPTION Bring your expertise to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Credit Risk Analyst on the Insurance Credit Risk Team, you will develop the analytical skills needed to evaluate, assess and document client creditworthiness as well as structure and negotiate new transactions/requests. Our team works with a client base of leading asset managers, banks, broker dealers, hedge funds, insurance companies, specialty finance and other non-bank financial institutions. Job Responsibilities • Support a portfolio of clients with responsibility for performing ongoing credit analysis and client exposure management • Develop a well-informed forward looking credit view of your client’s business and JPMorgan’s activity by staying current on industry trends, financial performance, and capital markets needs • Communicate your view by preparing and presenting credit approval memos in connection with credit origination and renewals • Perform financial analysis including stress testing, projections and peer comparisons • Assess creditworthiness of clients and recommending appropriate credit ratings • Assess the ability of cash flows or market value of a assets/collateral to repay debt • Describe concisely the structure and terms of products and analyze related risk metrics • Monitor, investigate, and escalate risk metrics associated with client activity • Attend on-site or remote client diligence meetings • Process transactions and annual reviews in JPM’s credit system by coordinating with middle office and business partners • Prepare and present periodic portfolio reviews to senior credit executives and business partners Required Qualifications, Capabilities and Skills • Highly motivated with a natural passion to learn and an inquisitive personality • Strong interpersonal skills, and an ability to work well in a team environment • Strong sense of accountability and ownership of tasks • Strong verbal and written communication skills • Capable of understanding, describing and debating complex concepts • Ability to prioritize among competing projects and deliver work in a timely manner • Highly proficient in Excel, PowerPoint and Word software Preferred Qualifications, Capabilities and Skills • Minimum 1 year experience in Credit Risk Management focused on the Insurance industry or comparable experience • Completion of a bank’s formal credit training program • Corporate finance and accounting coursework ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans ABOUT THE TEAM J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Participate in a 9-week HR internship program involving training, mentoring, and projects across HR functions like recruiting, talent development, and employee relations. | Currently pursuing a relevant degree with graduation between Dec 2026 and Jun 2027, basic HR knowledge, strong communication, critical thinking, and data skills. | Job Description The Human Resources function is critical to our business success and works side-by-side with leaders, managers and employees across the company. Our Human Resources Analyst Development Program (HRADP) is the premier entry level program to accelerate your career as a future leader in Human Resources. Working here means joining a collaborative, supportive, high-performing team. The program will provide what you need to succeed including training, mentoring, access to subject matter experts and high-impact projects that challenge and grow your skills. As a Summer Analyst in the Human Resources Analyst Development program, you will participate in a 9-week internship program for top students who are pursuing a career in Human Resources. The program includes robust training, unique networking opportunities, and meaningful day-to-day work. You will have the opportunity to apply your knowledge and make an impact, while gaining hands-on experience supporting our different lines of business (Asset & Wealth Management, Consumer & Community Banking, Commercial & Investment Banking) or our Corporate functions. You'll learn traditional Human Resource practices, spanning recruiting, talent development, compensation, employee relations, and more. You'll also be immersed in cutting-edge, next-generation HR capabilities, including data literacy, design thinking, and other commercial skills. You'll have the opportunity to build your network, interact with senior leaders, expand your professional skills and gain experience in a diverse environment. The program is designed to give you an exceptional foundation that will set you up for success for the rest of your HR career. You will be challenged, you will grow, and you will gain essential skills for the dynamic, fast-paced business environment. This role is a pipeline to our full time Human Resources Analyst Development Program (HRADP). Upon successful completion of the 9-week internship, you may receive an offer of full-time employment. Job responsibilities • Contribute to strategies and projects in areas such as compensation, recruiting, performance management, and employee relations • Develop in-depth HR acumen across different areas such as Customer Aligned HR, Employer Digital & Service Experience, New Joiner Experience, Talent & Career Development, & Total Rewards, Conduct & Policy Experience • Support your aligned teams with initiatives and day-to-day work to help the business and our employees thrive Required qualifications, capabilities, and skills • A well-rounded academic background • Demonstrated interest in Human Resources - through coursework, internships and/or extracurricular activities • Pursuing a B.A., B.S., or 5th year M.A. or M.S., with an expected graduation date of December 2026 through June 2027 • All majors considered • Excellent communication and interpersonal skills • Exceptional critical thinking and problem-solving abilities • Basic understanding of key HR trends and issues • Strong focus on working with data, data analysis, and driving projects independently • Ability to thrive in a fast-paced, collaborative work environment • Working knowledge of MS Office (Excel, Word, PowerPoint, Outlook) Preferred qualifications, capabilities, and skills • Minimum cumulative GPA of 3.2 on a 4.0 scale • Human Resources, Psychology, Organizational Development/Management, or Marketing focused majors are a plus • Interested in further developing skills in design thinking, and business advisory Locations you may join • Columbus, OH • Plano, TX • Newark/Wilmington, DE • New York Metro To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT). What's next? To be considered for the Human Resources Analyst Development Program, you must complete the following steps: • Submit a complete and thoughtful application, which includes your resume, location preference • Your application and resume are a way for us to initially get to know you. It's important to complete all relevant application questions, so we have as much information about you as possible. We will review your application to determine whether you meet the required criteria. • If you meet the minimum criteria for the application, you will receive an email invitation to complete a video interview, powered by HireVue. • This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers. • HireVue is required , and your application will not be considered for further review until you have completed this step. • We strongly encourage you to complete your HireVue video(s) within three days of receiving. • Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled. JPMorgan Chase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities. Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more. © 2025 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.
Lead and manage a client service team to enhance operations, develop strategic plans, analyze data for trends, manage change processes, and maintain stakeholder relationships. | 7+ years of client service team leadership experience specializing in treasury and cash management, strategic planning, data analysis, stakeholder influence, and change management. | Job Description Embrace a leadership role as a Client Service Manager within our Commercial & Investment Bank, where you'll drive innovation and transformation while managing a dynamic team of Client Service Associates. Lead the charge in modernizing the client experience by analyzing data, executing strategic initiatives, and fostering a culture of trust and inclusivity. With opportunities for career growth and community engagement, join our global organization to shape the future of commercial banking and make a lasting impact. As a Client Service Manager within JPMorganChase, you will lead a team dedicated to resolving client requests and enhancing service operations. Your role involves shaping operational policies and precedents by utilizing your expertise in treasury and cash management products. You will identify trends, generate innovative solutions, and ensure quality service delivery. Your skills in influencing, managing stakeholders, and driving continuous improvement are crucial. Proficiency in project management, change management, and data & tech literacy will enable you to lead your team in delivering exceptional client service and contribute to the firm's strategic objectives. Job Responsibilities • Lead and manage a team of Client Service Professionals, fostering a culture of continuous improvement and innovation to enhance the efficiency and resilience of our operating platform • Develop and implement strategic operational plans, leveraging your deep understanding of our treasury and cash management products and services to deliver exceptional client service • Analyze complex data and situations to identify trends and opportunities, using your expertise to develop and test innovative solutions that align with our operational policies and precedents • Establish and maintain productive relationships with internal stakeholders, using your advanced skills in influence and communication to drive mutually beneficial outcomes • Oversee the end-to-end change management process, including strategic communications, influencing others, and mitigating stakeholder impact, to ensure the successful implementation of new programs and processes Required qualifications, capabilities, and skills: • 7 years of extensive experience in team leadership and management within a client service environment, specializing in treasury and cash management products and services • Proven ability to develop and implement strategic operational plans, with a track record of delivering exceptional client service • Demonstrated expertise in analyzing complex data and situations to identify trends and opportunities, and develop innovative solutions • Advanced skills in establishing and maintaining productive relationships with internal stakeholders, with a proven ability to influence and drive mutually beneficial outcomes • Proficiency in overseeing the end-to-end change management process, including strategic communications, influencing others, and mitigating stakeholder impact. Preferred Qualifications, Capabilities, And Skills • Proficient in mentoring team members and utilizing strategic planning to drive business growth and achieve organizational goals • Proficient in conflict management and resolution to effectively address and resolve complex client and team issues • Proficient in digital literacy and process automation to enhance operational efficiency and service delivery • Developing skills in automation and quantitative reporting to support data-driven decision-making and process improvements • Beginning proficiency in leveraging AI/ML technologies to explore innovative solutions, with developing knowledge of cybersecurity best practices to ensure data protection and secure operations About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans About The Team J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients—including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.
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