Iron Mountain

Design and deliver secure, high-performance microservices and APIs using Java and Python within an Agile lifecycle. | 3-5 years backend development with Java, Python, cloud services, Bachelor's degree, US citizenship for security clearance. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. THE OPPORTUNITY Title: Senior Software Engineer Location: Tampa, FL (Hybrid) Eligibility Requirements: Must be a US citizen and eligible to obtain a clearance. Job Summary The Senior Software Engineer position is in the Global Product Engineering organization assigned to the InSight project. Iron Mountain InSight is a content services platform that provides actionable business insights and predictive analytics through Machine Learning (ML)-based classification of a company’s physical and digital information, which adds structure, context and meta-data to information to make it more usable. In this role, you will be responsible for designing and delivering secure, highly performant microservices and Application Programming Interfaces (APIs) within an Agile development lifecycle. To be successful, the candidate needs to have experience with Java and Python core backend application development and SQL databases (SQL Server or Oracle or Postgresql or MySQL). What You’ll Do In this role, you will: System Design & Architecture: Participate in technical implementation discussions to balance business value, scalability, and delivery timelines using Object-Oriented Programming methodologies and design patterns. Backend & Application Programming Interface (API) Engineering: Develop highly performant backend service functionalities and API-to-API integrations using Java (Spring Boot) and Python (Flask) with JavaScript Object Notation (JSON) formats and Structured Query Language (SQL) databases. Full-Stack & User Interface (UI) Development: Design and build front-end service layers to support user interface needs using modern web technologies like Angular and React JavaScript. Machine Learning & Infrastructure Scalability: Integrate Machine Learning components into microservices and collaborate with infrastructure teams to implement highly scalable, distributed systems. Cloud Deployment & Quality Assurance: Utilize Docker containerization to build application images for deployment across Google Cloud Platform, Amazon Web Services, and Microsoft Azure, while writing unit tests with a test-driven mindset and debugging performance issues. What You’ll Bring The ideal candidate will have: 3–5 years of experience in backend application development utilizing Object-Oriented Programming, Java, Python, Docker, Linux shell scripting, and Structured Query Language (SQL) development. 3–5 years of experience with cloud service providers like Google Cloud Platform, Amazon Web Services, or Microsoft Azure, specifically across storage, compute, and Kubernetes services. Strong knowledge of server-oriented architectures, web platform applications, Application Programming Interface (API) gateways, and integration with Representational State Transfer (REST) services. Proven ability in developing and deploying scalable Artificial Intelligence and Machine Learning (AI/ML) microservices, managing architectural governance, conducting security reviews, and identifying performance challenges. Solid experience with distributed team environments and Agile Scrum methodologies utilizing tools such as Atlassian JIRA, Rally, Team Foundation Server (TFS), or Version One. Mastery of code repositories and version control systems including Git and artifactory repositories. Minimum Bachelor’s degree (Bachelor of Science, Master of Science, or Master of Business Administration) combined with strong communication, collaboration, and problem-solving skills. What We Offer Day-One Benefits: Enjoy comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment. Empowering Your Balance: Flexible vacation plan to support your personal and professional well-being. Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale. Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package. Category: Information Technology

Manage customer relationships, project schedules, and resolve escalations to ensure service quality. | Bachelor's degree with 3-5+ years in account or project management and technical aptitude in data center infrastructure. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. CUSTOMER SUCCESS MANAGER ABOUT IRON MOUNTAIN DATA CENTERS Iron Mountain Data Centers, a division of Iron Mountain incorporated, is a leading provider of data center and colocation services. Our global portfolio consists of hyperscale-ready, strategic edge, and underground data centers comprising over 2.5 million square feet across twelve data centers in four countries. More than 1,100 customers including cloud providers, global enterprises, and local market organizations choose Iron Mountain Data Centers for our thirty-year proven track record, risk mitigation, and operational efficiency. Iron Mountain colocation facilities are sustainable and provide the most logical venue for hybrid IT with easy access to the carriers, cloud providers, exchanges, and IT services necessary for digital transformation. Comprehensive compliance support ensures highly-regulated enterprise and public sector customers are protected as they change their organizations to thrive in a multi-cloud world. We are guardians of change makers. For more, visit www.ironmountain.com/data-centers. Job Summary The Customer Success Manager (CSM) is the single point of contact for assigned customers with the objective of delivering outstanding customer service and driving excellent service quality. The Iron Mountain CSM oversees projects and business relationships. Responsibilities Primary customer advocate and management focal point within Iron Mountain for all assigned customers, exercising independent judgement and discretion to resolve customer escalations Ensures high-quality service delivery and customer satisfaction through proactive service management and rapid customer response; works in partnership with the NOC to ensure Iron Mountain service quality Develops and maintains effective relationships to lead the delivery of data center solutions and services to clients & partners Manages most aspects for customer implementation of Iron Mountain products and services, including customer installations and related projects – elicit requirements, monitor and summarize process of project schedule, evaluate and analyze risk. Manage multiple related installations in parallel Partners with sales and marketing to identify and help deliver on growth opportunities for Iron Mountain’s business with existing customers Lead in person meetings and data center tours. Recognizes value-added customer service opportunities and proactively takes the lead in pursuing Provides timely feedback to the company regarding service failures or customer concerns Key participant in major incident process Documents customer interactions in ServiceNow and Salesforce ServiceNow on a daily basis to support seamless experience across the customer lifecycle Manages the streamlining of information flow between customers and the organization, escalating discussions, as appropriate, regarding technology-related status, expectations, concerns, and procedural changes Analyzes and uses independent judgement to present detailed customer reporting packages, including customer audit participation; ensures reporting and communication is frequent and bi-directional Ensures issues are resolved and implements corrective actions with urgency. Triages, tracks, prioritizes and resolves all client issues and requests; leveraging ServiceNow where appropriate Assists the accounting team in resolution of customer related billing issues, which requires a detailed understanding of Iron Mountain’s technical specifications and calculation logic. Ability to explain to our customers the organization and its business processes, products and services so they understand our plans, offerings, and capabilities Provide second level support of our customers Position Requirements Bachelor’s Degree with 3-5+ years of experience in account management, customer support, project management, or data center / IT service delivery A blend of business acumen, large-scale IT systems knowledge, governance, and operations Familiarity with ITIL service management Excellent customer facing skills and a desire to drive high customer satisfaction Process oriented with the ability to effectively multi-task in a very fast paced environment Attention to detail and strong administrative capabilities Comprehend equipment specifications, contract terms and conditions and statements of work Technical aptitude around data center power, cooling, networking, and cloud services Solid skills utilizing Microsoft Office products, preferably including SharePoint and Microsoft Project Ability to thrive and be successful in an ever changing work environment Strong work ethic and a positive approach to the job Demonstrate proficient sales capabilities to effectively manage customer expansion opportunities and contract renewals. Preferred Additional Skills Data center colocation experience a plus THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY INDIVIDUALS ASSIGNED TO THIS JOB. THEY ARE NOT INTENDED TO BE AN EXHAUSTIVE LIST OF THE RESPONSIBILITIES, DUTIES AND SKILLS REQUIRED OF INDIVIDUALS SO CLASSIFIED. Category: Sales Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Lead HR digital enablement strategy, oversee project and change management teams, and build process and technology solutions bridging HR strategy with IT execution. | 10+ years leadership in HR technology or digital operations, bachelor's degree required, preference for MBA or master's, proficiency in Workday and ServiceNow. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is transforming our HR function to build an agentic, AI-enabled ecosystem. However, to achieve these ambitions, we must first focus on "AI readiness.” As the Senior Director, HR Digital Enablement, you will lead the critical work of fixing our foundational tech debt, standardizing processes and making our content AI-ready so we can deploy automation at scale. You will serve as the primary interlock between HR strategy (CoEs) and execution (Enterprise IT, HR Service Delivery). In this role, you will oversee our Project & Change Management teams, our HR Portal & Content team, and build a new Process & Tech Solutions capability to ensure we automate optimized workflows, not just digitize bad processes. Key responsibilities HR2030 foundation leadership: Drive the five core pillars of our AI readiness phase: data architecture, systems/integration simplification, process standardization, policy harmonization, and knowledge management. Build the process/tech solutions capability: Stand up and lead a team that acts as the critical bridge between HR strategy and Enterprise IT execution. You will own business requirements and end-to-end process design. Project & change management oversight: Direct the PM and CM teams to ensure disciplined program execution and drive the change strategy required to shift our workforce toward digital, direct access, and eventual AI execution. Portal & content management: Oversee the HR portal and content team, leading the charge to audit, rewrite, and structure existing employee direct access portal content into clear, machine-readable formats within a single, governed repository. The ideal candidate You are equally comfortable discussing API integrations and data governance with IT, organizational design with HR, and ROI with Finance. You speak fluent "HR strategy" to business leaders and fluent "technical requirements" to tech teams. You are willing to pause the "futuristic AI" conversations to do the rigorous, foundational work of standardizing processes across the globe. You treat employees as customers and obsess over creating frictionless experiences for them. You are comfortable saying "no" to customization requests that add complexity or technical debt. You understand that Enterprise IT builds the configuration, but you own the design and sign-off. You have successfully managed leaders-of-leaders, balancing the "run" (daily content/BAU projects) with the "build" (future transformation) without burning out your teams. Qualifications 10+ years of progressive leadership in HR technology, HR transformation, or Digital Operations. Functional working knowledge of major HR platforms (Workday, ServiceNow). Strong background in process re-engineering (Lean/Six Sigma) and establishing global data governance. Proven experience overseeing Change Management and Project Management capabilities in a complex, global environment. Demonstrated success implementing product-led operating models or agile HR frameworks. Bachelor’s degree required; Master’s degree or MBA preferred. What We Offer Ability to work remote Competitive compensation and benefits package Total Rewards to support your career and wellbeing Professional development and growth opportunities Reasonably expected salary range: $187,800.00 - $250,400.00 Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate. Category: Project/Program Management Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Lead global technology services teams to drive operational performance and deliver software solutions. | Extensive experience managing global technical service delivery teams with a bachelor's degree in technical or business field. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. THE OPPORTUNITY Title: Senior Director, Global Profession Services (PS) Technology Services Location: UK / USA (remote) Job Summary Iron Mountain is seeking a strategic and experienced Senior Director, Global Professional Services (PS) Technology Services to join our Digital Business Unit (DBU) team. In this role, you will be responsible for the leadership, operational performance, and ongoing development of three global teams—the PS Technology Office, PS Technical Delivery, and the PS Center of Excellence—serving as a Global Center of Excellence to provide high-quality software solutions to our customers. You will lead a diverse, global workforce that embraces digital transformation and thrives on continuous improvement, acting as a key intellectual peer to our Engineering, Enterprise Information Technology, and Information Security leaders. What You’ll Do In this role, you will: Lead Global Technical Strategy: Drive the development and operational performance of the Global Center of Excellence, ensuring teams utilize best-in-class methodologies and standard tools to deliver valuable digital solutions. Collaborate Across Global Functions: Partner with Regional Professional Services Directors, Global Engineering, and Enterprise Information Technology (EIT) to align future solution roadmaps and ensure customer implementations follow standard design patterns. Ensure Operational Excellence and Compliance: Define and continuously improve global best practice standards for technical configuration and testing while ensuring all solutions meet rigorous Information Security (InfoSec) and organizational standards. What You’ll Bring The ideal candidate will have: A successful track record of leadership and managing multi-faceted technical service delivery teams within a global, complex, matrixed organization, including experience building offshore Center of Excellence models. Deep Technical Expertise in Content and Information Management technologies, such as Intelligent Document Processing (IDP), Enterprise Content Management (ECM), and Business Process Modeling (BPM), as well as familiarity with Artificial Intelligence (AI) and Machine Learning (ML). Proven Stakeholder Management Skills with the ability to establish rapport and influence senior technical leaders, acting as a "technical peer" to Engineering and Information Security functions. Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or a related field (MBA or advanced degree preferred). Flexibility to work across various time zones; travel as required. What We Offer (Benefits) Location: Remote (UK or USA). Competitive Compensation: Salary and benefits package aligned with senior leadership experience. Work-Life Balance: Flexible work options, including remote and hybrid arrangements, to support your personal wellbeing. Comprehensive Wellness: Access to health, wellness, and retirement plans designed to support you and your family. Continuous Growth: Opportunities for professional development and learning within a global organization of 26,000+ talented individuals. Are you ready to elevate the power of your work? Apply Now to lead our global technology services and help us protect what our customers value most. #donotpost #LI-DNI Category: Sales Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Lead complex digital solution programs coordinating cross-functional teams and managing schedules, risks, and reporting. | Over 10 years project management experience, PMP certification, bachelor's degree preferred, strong communication skills, SDLC experience. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Primary purpose of the role The Senior Client Delivery Program Manager, Digital Solution (DS) is responsible for the end to end delivery of DS cross functional programs for new and existing customers. The Senior Client Delivery Program Manager works directly with customer stakeholders and internal Iron Mountain teams to implement business process management solutions. The Program Manager is responsible for working closely with multiple regional Project/Program Managers and DS Technical Implementation Managers, Sales Organization, Field Operations, DS Management/leadership, and Account Management to coordinate and oversee large scale, multi-region projects that involve delivery by multiple work streams. Key accountabilities General Responsibilities: Responsible for leading implementation programs of highly complex, multi-service line, enterprise level solutions for DS customers globally. Manages a matrixed project team, including subordinate regional project managers from different internal areas, such as Product Team, IT Infrastructure, Real Estate, HR, IT Security and Finance. Works directly with customer project management and project resources, provides direction to cross-functional workstream leads, and works with internal and customer stakeholders to meet performance requirements and customer expectations. Is the primary, day to day, central point of contact for customer and internal resources to provide continuity in messaging, scope, schedule, risks and performance reporting. Creates and manages the program-level schedule by integrating individual workstream schedules and customer schedules into an overall plan. Manages the identification and coordination of dependent tasks and conflicting priorities. Develops and manages weekly status reports and issue logs. Utilizes reporting tools to measure and communicate progress, quality, and compliance. Manages customers through a system Change Control process including level of effort analysis and change implementation. Ensures internal stakeholder requirements are met including performance, quality, and financial goals. Analyzes and resolves issues. Escalates issues to senior management when required. Responsible for planning and delivering a successful DS program and seamlessly transitioning the customer to field operations and Help Desk support with established escalation procedures. Supports and promotes Iron Mountain core values. Knowledge, skills & education Requires 10 plus years of proven project management experience in a matrix environment. Bachelor’s degree in Management or related field preferred or equivalent work experience. PMP Certification. Experience in external customer facing roles specifically related to customer engagement and communication, presentation skills, and demonstrated ability to drive projects to conclusion while delivering an exceptional end product. Experience with multiple Software Development Life Cycle (SDLC) methodologies. Experience with information management (DMS, ECM, Workflow Automation, BPM, A/P, Intelligent Document Processing, etc.) is a plus. Experience within the outsourcing, SaaS, or hosted solutions industry is a plus. Must have clear, executive level, excellent written and verbal communications skills – well targeted based on the level of audience within and outside the organization. Ability to manage projects with complex team structures utilizing both on and offshore resources. Good level of empathy and active listening. Ability to manage conflicts. Ability to multitask and prioritize issues in a complex environment. Must be detail-oriented and highly organized. Must have demonstrated ability for independent decision making, supporting large customer groups, and managing highly visible projects. Must be able to deliver work efficiently through formal and informal channels and display broad understanding of business practices and policies. Cultural adaptability. English required. Competencies Leadership. Planning & organizing. Analytical (problem solving) capacities. Performance & result orientation. Social & communicative skills. Managing large IT Projects & Programs in a global context. Document Management Solution concepts, desired. Understanding of best practices related to document management activities, desired. Special requirements Virtual/Remote/Office work environment. Flexibility to work across various time zones. Travel as required (20% when needed) Reasonably expected salary range: $123,500.00 - $164,700.00 Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate. Category: Project/Program Management Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Lead complex, multi-service line enterprise-level implementation programs coordinating cross-functional teams and customer stakeholders. | 10+ years project management experience, PMP certification preferred, strong communication and leadership skills, and ability to manage large IT projects globally. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Primary Purpose Of The Role The Senior Client Delivery Program Manager, Digital Solution (DS) is responsible for the end to end delivery of DS cross functional programs for new and existing customers. The Senior Client Delivery Program Manager works directly with customer stakeholders and internal Iron Mountain teams to implement business process management solutions. The Program Manager is responsible for working closely with multiple regional Project/Program Managers and DS Technical Implementation Managers, Sales Organization, Field Operations, DS Management/leadership, and Account Management to coordinate and oversee large scale, multi-region projects that involve delivery by multiple work streams. Key Accountabilities General Responsibilities: • Responsible for leading implementation programs of highly complex, multi-service line, enterprise level solutions for DS customers globally. • Manages a matrixed project team, including subordinate regional project managers from different internal areas, such as Product Team, IT Infrastructure, Real Estate, HR, IT Security and Finance. • Works directly with customer project management and project resources, provides direction to cross-functional workstream leads, and works with internal and customer stakeholders to meet performance requirements and customer expectations. • Is the primary, day to day, central point of contact for customer and internal resources to provide continuity in messaging, scope, schedule, risks and performance reporting. • Creates and manages the program-level schedule by integrating individual workstream schedules and customer schedules into an overall plan. Manages the identification and coordination of dependent tasks and conflicting priorities. • Develops and manages weekly status reports and issue logs. Utilizes reporting tools to measure and communicate progress, quality, and compliance. • Manages customers through a system Change Control process including level of effort analysis and change implementation. • Ensures internal stakeholder requirements are met including performance, quality, and financial goals. • Analyzes and resolves issues. Escalates issues to senior management when required. • Responsible for planning and delivering a successful DS program and seamlessly transitioning the customer to field operations and Help Desk support with established escalation procedures. • Supports and promotes Iron Mountain core values. Knowledge, Skills & Education • Requires 10 plus years of proven project management experience in a matrix environment. • Bachelor’s degree in Management or related field preferred or equivalent work experience. • PMP Certification. • Experience in external customer facing roles specifically related to customer engagement and communication, presentation skills, and demonstrated ability to drive projects to conclusion while delivering an exceptional end product. • Experience with multiple Software Development Life Cycle (SDLC) methodologies. • Experience with information management (DMS, ECM, Workflow Automation, BPM, A/P, Intelligent Document Processing, etc.) is a plus. • Experience within the outsourcing, SaaS, or hosted solutions industry is a plus. • Must have clear, executive level, excellent written and verbal communications skills – well targeted based on the level of audience within and outside the organization. • Ability to manage projects with complex team structures utilizing both on and offshore resources. • Good level of empathy and active listening. • Ability to manage conflicts. • Ability to multitask and prioritize issues in a complex environment. • Must be detail-oriented and highly organized. • Must have demonstrated ability for independent decision making, supporting large customer groups, and managing highly visible projects. • Must be able to deliver work efficiently through formal and informal channels and display broad understanding of business practices and policies. • Cultural adaptability. • English required. Competencies • Leadership. • Planning & organizing. • Analytical (problem solving) capacities. • Performance & result orientation. • Social & communicative skills. • Managing large IT Projects & Programs in a global context. • Document Management Solution concepts, desired. • Understanding of best practices related to document management activities, desired. Special Requirements Virtual/Remote/Office work environment. Flexibility to work across various time zones. Travel as required (20% when needed) Reasonably expected salary range: $123,500.00 - $164,700.00 Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate. Category: Project/Program Management Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0097043

Lead strategic license and asset management, develop architecture strategies, ensure compliance, optimize IT spending, and manage onshore/offshore teams. | 10+ years in IT management/governance, deep knowledge of IT asset management, enterprise architecture frameworks, software licensing, compliance, and procurement. | Description: • Leading strategic license and asset management, along with core technology governance functions within EIT • Developing and executing long-term architecture strategies for managing technology assets throughout their lifecycle • Maintaining accurate and up-to-date records of all IT assets, including hardware, software, and cloud resources • Partnering with Procurement organization on the acquisition of new assets • Ensuring adherence to software licensing agreements, vendor contracts, and relevant regulations • Identifying opportunities to reduce IT spending through asset utilization, software license optimization, and efficient procurement • Working with Information Security and EIT Risk in identifying and mitigating risks associated with IT assets • Monitoring asset utilization, performance, and costs, and generating reports to track key performance indicators (KPIs) • Continuously improving asset management processes and procedures through automation and other innovative approaches • Leading onshore and offshore team of associates Requirements: • Bachelor's degree in computer science, information systems, or a related field • 10+ years of experience in IT management, governance, or related roles is required • Deep understanding of IT asset management principles, processes, and best practices • Deep knowledge of enterprise architecture frameworks (e.g., TOGAF, Zachman, DoDAF) and architecture governance models • Proven experience designing and integrating enterprise-level solutions across multiple technology domains (application, data, infrastructure, cloud, and security) • Strong understanding of modern architectural patterns such as microservices, event-driven architecture, APIs, and containerization • Ability to translate complex business objectives into clear, scalable, and actionable technology roadmaps • Strong experience leading architecture review boards and enforcing architecture governance processes • Familiarity with IT compliance, risk management, data privacy (GDPR, HIPAA), and regulatory frameworks relevant to the organization • Expertise in software licensing models, vendor agreements, and compliance requirements • Knowledge of hardware lifecycles, procurement processes, and asset tracking methods Benefits: • Professional development opportunities • Flexible work arrangements

Oversee global payroll quality and compliance, manage vendor relationships, optimize payroll technology and processes, and collaborate with HR, finance, and legal teams. | 7-12 years payroll management experience, knowledge of payroll controls and compliance, strong HR/payroll/finance systems skills, excellent communication, and ability to work remotely in a multicultural environment. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Job Title: Global Quality, Compliance & Payroll Service Delivery Lead Reports To: Global Payroll Director Position Overview: The Global Quality and Compliance Manager, Payroll is responsible for overseeing quality and compliance of payroll operations across multiple countries. The role ensures adherence to global tax laws and data protection while implementing robust quality control systems to minimize errors and risk. The manager will collaborate with HR, finance, legal systems and external vendors to maintain seamless, compliant and efficient payroll processes for a multinational workforce. As this is a new team, this individual will be responsible for building this new capability within Iron Mountain. Responsibilities: • Payroll Compliance Management: Ensure payroll operations comply with payroll regulations. Monitor regulatory changes, update processes accordingly to avoid penalties. • Quality Assurance: Develop and enforce quality control guidelines to evaluate and remediate payroll processes. Conduct regular audits and risk assessments to identify potential issues in payroll accuracy and compliance. • Vendor and Partner Coordination: Manage relationships with third party payroll providers, ensuring service quality, managing SLA’s and managing retained team processes. • Payroll Technology and Process Optimization: Implement and manage unified payroll platforms to automate multi country payroll calculations. Integrate systems with HRIS and Finance systems to reduce errors and enhance scalability. Develop a 3 year technology and process roadmap for payroll project priorities. • Data Integrity and Reporting: Maintain employee records in compliance with data protection regulations. Review and optimize data integration design for optimization and adapt for change. • Risk Mitigation: Identify high risk areas in payroll operations, conduct proactive audits, and implement corrective actions to ensure ongoing excellence and compliance. . • Stakeholder Collaboration: Work closely with HR, finance and legal teams to align payroll strategies with organizational goals. Provide guidance on payroll compliance and reporting to internal and external stakeholders. The Ideal Candidate… • Bachelor’s degree in Human Resources, Business Administration, or a related field • 7-12 years of payroll management experience, preferably multi country • Ability to inspire, motivate and guide a team towards common goals and foster a compliance-focused culture. • In depth knowledge of payroll controls and an understanding of compliance regulations impacting payroll. • Strong knowledge of HR, Payroll and Finance systems (WorkDay, Strada, ADP, Oracle) • Excellent communication and interpersonal skills to collaborate with diverse global teams. • Analytical and problem solving skills to assess risks and develop actionable solutions. • Ability to work in a multicultural, remote working environment. • Ability to manage multiple priorities and work in a fast paced environment. • Ability to manage vendor performance. What We Offer • Ability to work remote • Competitive compensation and benefits package • Total Rewards to support your career and wellbeing • Professional development and growth opportunities Category: Human Resources

As a Software Engineering Intern, you will contribute to the design, development, and deployment of new features for core digital transformation and software projects. You will work within an Agile engineering team to deliver state-of-the-art software solutions. | Candidates must be currently enrolled in an accredited university pursuing a Bachelor’s degree in Computer Science or a related technical field. They should have hands-on programming experience in relevant languages and strong analytical and problem-solving skills. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Location: Boston, MA, Tampa, FL, or Dallas, TX Program Dates: May – August 2026 As Software Engineering Intern and contribute to the core digital transformation initiatives that safeguard customer data and assets. You will work within an Agile engineering team to deliver state-of-the-art software solutions, helping to build sustainable new revenue streams. This is a high-impact opportunity for a talented student to immediately apply their programming skills across the full development lifecycle in a global technology environment. Responsibilities: Contribute to the design, development, and deployment of new features for core digital transformation and software projects. Write well-designed, testable code and develop robust unit tests with a test-driven mindset to ensure high quality and performance. Participate in technical design discussions, providing input on implementation, considering trade-offs for business value, scalability, and delivery timelines. Debug, troubleshoot, and address performance issues in existing applications to ensure system stability and optimize user experience. Collaborate cross-functionally with Product Managers, Solution Architects, ML Engineers, and Data Scientists to define requirements and deliver integrated solutions. Assist in product feature development and provide engineering insights when reviewing future product roadmap items with Product Management. Qualifications: Currently enrolled in an accredited university and pursuing a Bachelor’s degree in Computer Science or a related technical field. Must be a Rising Junior (Graduating 2027) or Rising Senior (Graduating 2026) at the start of the internship. Demonstrated hands-on programming experience in one or more relevant languages (e.g., Python, Java, C++, C#, SQL, etc.). Possesses strong analytical and problem-solving skills with a working knowledge of best coding practices. Familiarity with Agile development methodologies and the ability to work in a collaborative team environment. Must be located in the continental United States for the duration of the program and authorized to work in the US without restriction. Reasonably expected salary range: $52,200.00 - $65,300.00 Category: Other Designations Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

The Imaging Specialist will be responsible for sorting, prepping, and scanning hard copy records while ensuring quality images. They will also follow production procedures and complete internal documentation and tracking. | Candidates should have familiarity with PC and computer-related products, along with proficiency in reading, writing, and communicating in English. The role requires the ability to work independently with minimal supervision and understand the importance of detail and accuracy. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Imaging Specialist Are you ready to help us move mountains? At Iron Mountain, you will be part of a dedicated workforce in a global company that celebrates the skills you bring. We're looking for Imaging Specialists to help move Iron Mountain into the future and become our next generation of managers and leaders. If you want a career beyond a job, Iron Mountain wants to hear from you. What We Offer A set schedule Monday - Friday (OT may be required) 1st Shift: 6:30am - 3:00pm 2nd Shift: 3:30pm - midnight FULL BENEFITS – 1st Day of Employment Starting at $17.20/hr (+$0.50/hr for 2nd shift) - paid biweekly 2 Weeks Paid Vacation, 7 Paid Holidays + Sick Pay 401(k) with company match & Employee Stock Purchase Program Key Responsibilities Sorting, prepping, and scanning hard copy records, ensuring a quality image Following production procedures and completing internal documentation and tracking Index Key Data into multiple software applications Print Document Control Sheets for all records Adhering to Imaging Center guidelines to maintain a clean work environment Other duties specified by your Supervisor/Manager Requirements Familiarity with PC and other computer-related products/administrative experience Proficiency in reading, writing, and communicating in English Work independently with minimal supervision Understand the importance of detail and accuracy. Ability to work at a sustained pace to meet production rates while producing quality work. Must be able to lift up to 40lbs. #donotpost Reasonably expected salary range: $32,600.00 - $40,800.00 Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Create and execute multi-format content strategies including blog posts, videos, social media, and email campaigns while optimizing for SEO and collaborating with marketing teams. | Strong writing and editing skills, SEO knowledge, content creation experience across formats, proactive learning attitude, and ability to collaborate within a growth marketing team. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. About Clutter by Iron Mountain At Clutter, now part of Iron Mountain, we are redefining the storage and moving experience through digital innovation. A global enterprise that serves 95% of the S&P 1000. That gives us the backing and footprint of a market leader, while we operate with startup speed, ownership, and ambition. We’re committed to a user-centered design approach that enhances every step of our customers' journey, and we’re looking for a Content Strategist & Creator to help craft and execute compelling content strategies that engage, inform, and inspire users across our digital platforms. About the Role This is a hands-on creative role for someone who loves to both strategize and create. You will be our in-house storyteller and SEO engine, responsible for the entire content lifecycle—from identifying what our audience is searching for to creating the compelling content that answers their questions. Your work will directly impact how Clutter shows up in the world. You’ll be writing insightful blog posts, scripting and producing short-form videos, crafting engaging social media updates, and optimizing our core web pages. You’ll ensure our content is not only visible in search engines and AI Overviews but is also genuinely helpful, engaging, and reflective of our brand. You don’t need to be a master of everything on day one, but you must have a passion for creating content in multiple formats and a data-driven mindset. You’ll be supported by an experienced SEO advisor and a collaborative growth team dedicated to your success. Key Responsibilities Content Creation & Execution (60%) • Write and publish engaging, long-form content such as blog posts, guides, and articles that establish Clutter as a trusted authority. • Script, and potentially film or edit, short-form video content for platforms like Instagram Reels, TikTok, and YouTube Shorts to explain our services and share moving tips. • Draft compelling copy for email marketing campaigns, including newsletters and automated sequences. • Create and adapt content for our social media channels, working to build a community and drive engagement. • Actively use AI tools like Gemini to efficiently research, draft, and iterate on content, transforming ideas into polished final products. Content Strategy & SEO (30%) • Develop and maintain a multi-channel content calendar (blog, social, video, email) that aligns with user needs and business priorities. • Conduct keyword research and competitive analysis to identify new content opportunities that target real customer pain points. • Optimize all content—new and existing—for search visibility, focusing on clarity, on-page SEO best practices (headings, internal links, alt text), and user experience. • Update and test page titles and meta descriptions to improve click-through rates from search results. • Contribute to a test-and-learn strategy, experimenting with different content formats and channels to see what resonates most with our audience. Performance & Collaboration (10%) • Track and report on key content and SEO metrics using tools like Google Search Console and GA4 to measure impact and inform future strategy. • Work closely with the Growth Marketing team and SEO Advisor to prioritize work, share insights, and ensure a cohesive brand message. • Maintain clear documentation of our content strategy, plans, and performance. Who You Are • A Natural Creator: You have a portfolio of work that shows your ability to create engaging content, especially in written form (blogs, articles). Experience with video or social media content is a major plus. • An Excellent Communicator: You have strong writing and editing skills, with a keen eye for detail and brand voice. • SEO-Savvy: You have a solid understanding of fundamental SEO principles and how to apply them to content creation. • Curious & Proactive: You’re excited to learn new things, experiment with formats, and use tools (including AI) to work smarter. You don’t wait to be told what to do. • Collaborative: You enjoy working with a team to bring ideas to life. Why Join Clutter • Shape a Brand: Directly influence how Clutter is perceived and discovered online. • Flex Your Creativity: Get hands-on experience creating content across various media, from writing to video. • Grow Your Skills: Work at the intersection of startup energy and enterprise support, with guidance from experienced marketers. • Flexible Work: We are open to full-time, part-time, or job-share arrangements. • Competitive Pay: Receive competitive compensation with room to grow as you and the business expand. Reasonably expected salary range: $79,200.00 - $105,600.00Category: Marketing#Clutter

Lead product strategy and roadmap for lockbox automation, collaborate with engineering and operations to develop and enhance solutions, standardize operations, and drive market analysis and partnerships. | Proven product management experience in financial services or payment processing, strong knowledge of lockbox operations and check processing equipment, ability to translate complex requirements, and excellent communication skills. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Product Manager, Lockbox Solutions About Iron Mountain: Iron Mountain is a global leader in storage and information management services, serving 95% of Fortune 1000 companies. We are dedicated to providing secure, scalable, and efficient solutions for managing sensitive data, both physical and digital. We are committed to continued investments in infrastructure and technology to support our core business and ongoing operations, including significant investments in real estate, information technology, and storage systems. The Opportunity: Iron Mountain is seeking a highly motivated and experienced Product Manager to lead the development and enhancement of our automated Lockbox Solutions. This role is critical to evolving our current Business Process Management (BPM) service into a robust, standardized, and automated offering. The ideal candidate will have a deep understanding of lockbox operations, payment processing, and the ability to drive product strategy from conception to launch. Role & Responsibilities: Product Strategy & Roadmap: ● Define and execute the product strategy and roadmap for Iron Mountain';s Lockbox Automation offering. ● Identify and target key customer segments and industries for lockbox solutions, with a focus on outsourced and individual customer needs. ● Develop a comprehensive Go-to-Market (GTM) strategy, including pricing models, targeted marketing initiatives, and enablement programs. Solution Development & Enhancement: ● Lead the development of DXP solutions for lockbox automation, including validation, workflow orchestration, and robust reporting. ● Collaborate with engineering teams (DXP, IDP, IMTrack) to build requirements for workflow automation and leverage DXP/IDP for transaction splitting, classification, extraction, and validation. ● Oversee the integration of technology and operations to ensure seamless delivery of the lockbox offering. ● Drive the implementation of the right equipment, tailored to specific transaction types, to reduce manual intervention, enhance data accuracy, and accelerate processing speeds. This includes recommending and aligning on equipment such as Opex Eagles, Falcons, Raptors, and Kodaks. ● Work with engineering to build reporting to support automated operations reporting for internal use and for two customer personas (lockbox owner, end customer). ● Ensure IMTrack capabilities provide complete chain of custody and end-to-end visibility and security for all lockbox transactions, from pickup to disposition. ● Address technical requirements such as return check requests in DXP from CheckAlt, mail float, priority processing in DXP/IDP, exception handling, internal SLA monitoring, and automated invoicing. Operational Standardization & SME Leadership: ● Work with operations to develop comprehensive Operational Standard Operating Procedures (SOPs) for the lockbox offering, ensuring consistency, efficiency, and compliance across all operations. ● Provide subject matter expertise (SME) in lockbox operations to support product management strategy and the deal solutions process. ● Collaborate with operations SMEs to standardize lockbox operations and write procedures based on industry standards. ● Contribute to the location strategy for lockbox operations hubs, considering customer concentration, Iron Mountain transportation, and scan sites. Market Analysis & Partnership: ● Stay informed about industry standards for lockbox solutions. ● Have external connections and insights within the lockbox industry ● Understand the standard outputs needed for check processing companies, including document type, MICR line, check/coupon images, scan line, and retention requirements. Qualifications: ● Proven experience as a Product Manager, preferably within the financial services or payment processing industry. ● Strong understanding of lockbox operations, check processing, and remittance management. ● Experience with content management platform and IDP (Intelligent Document Processing) for workflow automation and data extraction. ● Familiarity with equipment used in check processing, such as OPEX Falcon Red, Bluecrest mail sorter, and IBML Raptor. ● Ability to translate complex business requirements into clear product specifications and user stories. ● Excellent communication, interpersonal, and presentation skills. ● Ability to work effectively in a fast-paced, collaborative environment. Preferred Qualifications: ● Experience with SaaS (Software as a Service) offerings. ● Knowledge of compliance requirements (e.g., PCI, HIPAA) related to financial data. #LI-Remote Category: Technology Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Lead strategic account growth and client relationship management for large healthcare clients, coordinating cross-functional teams to deliver solutions and drive revenue and margin growth. | 10+ years technology sales experience with healthcare sector expertise, proven executive-level relationship management, strategic account leadership in complex global organizations. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. With a heavy organic growth orientation, the Managing Director, Global Industries will be the primary individual responsible for the overall success of one or more of our largest strategic Healthcare clients, including end-to-end ownership of client’s revenue and margin growth. The position will drive the Strategic Account strategy collaborating with all of the resources required to succeed. An experienced leader, the role will build lasting executive level relationships with our clients to align their strategic priorities with our IRM solution suite and enable both the client’s and Iron Mountain’s growth. Success will ultimately be measured and rewarded by clearly defined key performance measures that include quota attainment, account revenue & margin growth, and customer satisfaction, retention & loyalty. Key Responsibilities: • As the account leader, the Strategic Account Executive will be directly responsible for account revenue and margin growth (globally, all products) for his/her assigned Healthcare accounts. This role will lead in a collaborative global, matrix structure and will manage indirect internal teams who support the client to ensure we are delivering an optimal customer experience across all functions including Account Management, Sales and Services teams, Operations, and Marketing. ​ • Expand strategic relationships with top global partners through the orchestration and execution of strategic account strategies, built on deep understanding of our customers’ business priorities and Iron Mountain’s competitive advantages. Establish trusted advisor status with client’s senior executives, through development and presentation of value-add solutions, driving growth and mind share. Ensure coordinated execution of cross-functional internal teams to maximize global storage and services revenue, while driving growth across Iron Mountain’s core offerings and growing portfolio of technology solutions.​ • Qualifying opportunities, leading the strategy and quarterbacking the execution of transformative and dial moving deals, including pricing and contract negotiations. This will also include coordinating and collaborating with the customer and our internal solution architecture and product engineering teams to design and implement a winning solution meeting the customer’s needs. ​ • Continued formal and informal training and development of solution selling skills, product knowledge and keeping abreast of emerging industry trends. Maintains significant knowledge of customer’s business trends, current macro and micro economic climate, competitive awareness, legislation, market intelligence and potential new business ideas to exploit growth opportunities and provide long-term strategic direction.​ • Strategic oversight of the coordination of internal resources for key account maintenance activities includes business reviews, and leading successful contract renewals. Functional Knowledge, Skills, and Competencies: • Results-oriented: maximizing the business (Revenue and Margin) within the account; bent on growth; self-motivated and proactively seeking new opportunities with an urgency to move the market quickly. • Executive Presence: creating new and strengthening existing executive level relationships to deeply understand motivations and preempt competitive inroads; coordinate the account team appropriately. Ability to create and maintain formal and informal networks. • Collaborative: internal team building to get the right people involved at the right time to produce the best outcomes; lead planning sessions that foster new and useful ideas. Cross-functional, regional collaboration skillset and excellent executive communications skills. Ability to navigate and collaborate across a large global organization and deal with ambiguity. • Program Management: working with the account management team, organizes the process to capture new Revenue from the customer; organize the cross-functional plan, the team required, and ensures things are done to completion. Build accountability into every plan, from the account plan to individual projects. • Customer Obsessed: expert at opportunity qualification in order to validate “fit for purpose” application of Iron Mountain’s offerings against defined customer strategic requirements. Strong presentation skills displaying complex solutions and business case frameworks internally, and in the course of client presentations. Business Expertise: • 10+ year’s technology sales experience, positioning BPM and digital solutions across large, complex accounts, with a proven record of accomplishment. • Proven history of establishing and developing strong partnerships with VP/SVP/EVP/CEO level contacts. • Expertise in the Healthcare sector. • Experience as a strategic account lead for a large and complex global organization, managing relationships with Fortune 100 level customers. • Experience working across all levels of a highly matrixed global organization. Category: Sales Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here . Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0092150

Design and implement customized logistics and warehousing solutions, conduct financial and operational analyses, and support project management for client operations. | Bachelor's degree plus 5+ years in logistics or supply chain solutions design with strong analytical, communication, and project management skills. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Are you a strategic thinker with a passion for optimizing supply chains and crafting innovative logistics solutions? Join our team as a Solutions Design Manager and play a pivotal role in shaping the future of client operations. In this remote position, you will be instrumental in bridging client needs with operational feasibility, ensuring that our warehousing and logistics designs align seamlessly with budgetary, performance, and timeline expectations. This role offers the exciting opportunity to contribute to continuous improvement initiatives within our operations. Responsibilities • Collaborate with business development teams to create customized, scalable, and efficient logistics solutions based on client requirements. • Design detailed operational and technical solutions, including cost models and blueprints, for warehousing and distribution, optimizing layouts, workflows, and resource utilization. • Conduct in-depth analyses of client data to define quantifiable activity flows, process maps, and labor productivity, integrating and evaluating automation, robotics and IT concepts. • Support project management during implementation, ensuring a smooth transition from design to steady-state operation and providing ongoing guidance. • Perform financial feasibility studies, cost-benefit analyses, and risk assessments to ensure proposed solutions meet financial objectives and support comprehensive proposal development. Qualifications • Bachelor’s degree or equivalent experience in Engineering, Supply Chain, Logistics, or a related field. • 5+ years of experience in a solutions design role within logistics, warehousing, or a related industry. • Proficiency with industry-standard Contract Logistics Cost Models; experience with AutoCAD and simulation software is a plus. • Strong analytical and problem-solving skills with expertise in data analysis and the ability to design efficient, cost-effective solutions. • Excellent written and verbal communication skills, with the ability to present complex solutions clearly and compellingly to clients and internal teams. • Understanding of project management principles, demonstrating the ability to work effectively within tight deadlines and budgets. If you are ready to make a significant impact by designing cutting-edge warehousing and logistics solutions, we encourage you to apply today! #LI-Remote Reasonably expected salary range: $138,500.00 - $184,700.00 + commissions. Category: Sales Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here . Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0089764

Improve departmental efficiency by coaching leadership, analyzing production data, integrating technology solutions, and collaborating on strategic initiatives. | Bachelor’s degree or relevant experience, analytical mindset, experience with Excel and presentation tools, strong communication, and teamwork skills. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We are looking for two Operations Training Supervisors to join our team. In this role, you will be part of a dedicated workforce in a global company that celebrates the skills you bring. Our Operations Training Supervisors are responsible for working with the leadership team to improve efficiency within the department, as well as determine business strategies to improve performance and productivity. In addition, the role will provide opportunities to collaborate with multiple teams, determining process improvements, as well as ensuring a better customer experience. WHAT WE OFFER: • An ever-evolving global organization focused on transformation and innovation • A support system in which you can voice your opinion, share feedback, and be your authentic self • Competitive benefits to support your career, family, personal wellness, and financial wellbeing • Pay: Starting at $72,000/an (**Bonus Eligible), Paid Bi-Weekly via Direct Deposit • Schedule: Monday through Friday, typically 8 AM to 5 PM • Location: Arden Hills, MN RESPONSIBILITIES: • Build and gain consensus on operational excellence strategies for targeted teams. • Coach leadership in implementing operational excellence strategies and establish process steps and timings. • Collects and analyzes production data to identify opportunities for managers to coach more effectively or improve operational performance. • Work to integrate technology solutions in a sustainable efficient manner • Collaborate with technology partners and operations leadership to transform processes to fulfill customer needs in new creative ways • Create business use cases to change existing Iron Mountain Image Capture systems and reporting to better user or management workflows. • Own or collaborate on other strategic initiatives as required. Qualifications: • Bachelor’s degree in Analytics, Engineering (Industrial, Manufacturing, or Process), Business, or related field. Substantive relevant experience may be substituted. • Digital Operations leadership experience preferred, but not required • Experience with Microsoft Excel, Google Sheets, and presentation tools (Google Slides, Microsoft Powerpoint). • Analytical mindset with the ability to interpret data and production trends. • Ability to work collaboratively in a team environment. • Growth mindset and consultative approach to partnering with internal and external teams. • Strong communication and interpersonal skills. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. #LI-DNI Reasonably expected salary range: $79,200.00 - $105,600.00 Category: Operations Group

Lead and manage global product engineering teams to deliver scalable enterprise software solutions, drive digital transformation, and oversee AI/ML platform development and client engagements. | 15+ years experience with 5+ years leadership, expertise in Agile/SAFe, cloud infrastructure, ECM, AI/ML, microservices, and strong communication skills to collaborate across business and technical teams. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Job Summary: At Iron Mountain, we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Today, we help our customers, including 95% of the Fortune 1000, to preserve priceless art, restore classic films, outsource their data centers around the globe and more. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here you will be part of a team that doesn't just embrace what's exceptional. It is exceptional. The Director - Product Engineering role will be a part of the Global Product Engineering team at Iron Mountain, reporting to the Engineering leadership - Global Platforms. The ideal candidate will have experience building enterprise-scale technology platforms, and implementing digital solutions for customers globally. As a senior leader in Global Product Engineering, you'll combine your years of proven expertise with a drive to create innovative technology through solid engineering practices. You'll lead a highly inspired and inquisitive team of technologists, data scientists, solution engineers, and architects who are developing and deploying applications to the highest standards. The ideal candidate would have the ability to attract, recruit, and retain the industry's best talent, and have the technical skills to effectively guide and participate in architectural discussions, technology roadmaps, and decisions to ensure we build impactful, compelling, and scalable solutions in an incremental fashion. The role is responsible for maintaining our competitive positioning to ensure that we have the best in class solution offerings that meet the regional needs for our clients. Success in this role requires strategic and innovative thinking, a proven track record of delivering new customer-facing software products at scale, rigorous analytical skills, and a passion for automation and data-driven approaches to solving problems. The ideal leader will consistently lead by example, be a role model, and a strong change agent for your team and the larger technology team. Organizational Leadership: ● Executive Leadership ● Building & leading high-performance teams ● Risk & Change Management ● Global delivery & team management ● Outsourcing & cost optimization ● Technology Portfolio / Program Management Strategy Leadership (Digital) ● Digital Transformation Strategy ● Design Thinking/Service Design ● Business Process Digitization ● Product Management & Agile Delivery/DevOps models ● Technology Strategy & Delivery Why Iron Mountain? Be a part of a company that’s driving digital transformation across all industry verticals, including finance, health care, and the public sector. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, and thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally. Experience Required: ● 15+ years of overall experience ● 5+ years of leadership experience ● Prior experience building and managing a team of engineers and developers ● Ensure successful delivery of a large portfolio of initiatives using SAFe (scaled agile framework) ● Experience taking part in discussions with product management, IRM business operations, sales/ pre-sales teams and direct customer-facing meetings. ● Experience with ECM, IDP, or document management systems ● Strong knowledge of cloud infrastructure and services (GCP, AWS, and Azure) ● Strong Knowledge of Microservices Architecture and Design • Familiarity with Low-code / No-code platform engineering • Familiarity with SaaS platform engineering • Familiarity with BPM Solutions ● The position requires strong interpersonal and communication skills, and the ability to collaborate with stakeholders in product management, IT, marketing, finance, and sales teams Essential Job Functions: ● Evaluate new and emerging software technologies and tools in enterprise software design and architecture using Java components and work on software development lifecycle. ● Perform rapid prototyping and discern technical feasibility of Artificial Intelligence/Machine Learning (AI/ML) solutions and cloud technologies and architecture against business needs. ● Drive strategy and development of target AI/ML systems and solutions in alignment with business, data, infra architecture and enterprise security practices and leverage global delivery models. ● Drive strategic relationships with key clients, vendors and partners through design, integration and appropriate solutions for business. ● Provide technical direction and leadership to various technical, professional, and development personnel engaged in specified project activities. ● Ability to build, maintain, and lead a team of senior software engineers and architects to create solutions for new and existing product features requirements and customer solutions. ● Tactical implementation of platform and increase adoption of platform by spearheading solution design and collaborative rollouts. ● Assist in troubleshooting major issues encountered with the implementations and/or newly developed product features. ● Participate/Lead design and solution discussions with various Iron Mountain partner vendors. Responsibility and Authority: ● Oversight of design and delivery of effective solutions for InSight customers. ● Liaison with Solution team to bring effective solution to customers in a timely manner ● Responsible for the transition of the implemented features to account management and L3 support. ● Responsible for guiding the InSight technical implementation team on end-to-end solutions. ● Responsible for identifying, resolving, and when necessary, escalating any issues that may be impeding the success of the project. ● Responsible for team management, including setting goals, evaluating performance, and building a strong talent pool. ● Responsible for building end to end Digital Asset management capabilities into DxP which includes audio and video. Functional Knowledge Skills & Competencies: Skills: ● Strong technical background and understanding of enterprise solutions including networking, storage, hardware, and software layers. ● Strong understanding of Cloud Technologies and solutions (GCP or AWS or Azure) ● Strong understanding of Machine Learning and AI techniques, including usage of cognitive services and open source models. ● Working knowledge of Agile frameworks ● Strong understanding of Electronic Content Management Systems and Business Process Management Systems. ● Knowledge of various media formats (MP4, MOV, WAV, AIFF, etc.) ● Understanding compression, resolution standards, bitrates, etc. ● Strong understanding of Cloud storage and backup ● Proficient in 5 or more of the following technologies/languages • Python • Java • SQL • BPMN • REST APIs • JSON/XML • Kubernetes • Computer Vision / NLP ● Strong research, analytical, and problem solving skills ● Strong verbal, interpersonal and written communication skills ● Ability to multitask and prioritize issues in a complex environment. ● Ability to participate and contribute in discussions related to ML/AI, ECM, BPM with various industry leading vendors. Education: ● Minimum of Bachelor's degree in Computer Science, Computer Engineering or other related field required Reasonably expected salary range: $183,200.00 - $244,200.00 Category: Information Technology