Iron Mountain

Lead end-to-end execution of equipment delivery for data center construction projects ensuring supplier accountability and schedule adherence. | Experience in supply chain management within large-scale construction or data center environments with technical knowledge of long-lead equipment and strong communication skills. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Supply Chain Manager Iron Mountain is seeking a motivated Supply Chain Manager to join our Data Center construction team. In this role, you will be responsible for the execution, tracking, and supplier management of Owner Furnished Contractor Installed (OFCI) equipment. You will ensure that critical long-lead equipment is manufactured and delivered in alignment with project schedules to protect the construction critical path. What You’ll Do (Responsibilities) In this role, you will: Lead Equipment Execution: Own the end-to-end execution for all assigned OFCI equipment from post-award through final site delivery, ensuring all deliveries align with construction and ready-for-service schedules. Manage Supplier Accountability: Hold suppliers accountable to contractual production timelines and recovery commitments while providing data-driven insights to leadership regarding reliability trends. Mitigate Schedule Risks: Identify potential schedule risks early, implement mitigation plans to avoid project delays, and escalate critical issues to leadership in a timely manner. Collaborate Cross-Functionally: Coordinate closely with Design Engineering, Construction, Finance, and Operations to manage submittal reviews and ensure deviation management is resolved quickly. What You’ll Bring (Skills & Qualifications) The ideal candidate will have: Relevant Experience: Proven experience in supply chain management, specifically supporting large-scale construction or data center projects. Technical Expertise: Strong knowledge of long-lead equipment manufacturing processes and the ability to track complex delivery schedules. Knowledge of Chillers, Generators & switchboards preferred Communication Skills: Exceptional verbal and written skills to effectively interface with suppliers, internal stakeholders, and senior management. Problem-Solving Ability: A proactive mindset with the ability to implement recovery plans and manage technical deviations under tight deadlines. Computer Proficiency: Google Suite of products preferred US Citizenship required What We Offer (Benefits) Compensation: Competitive compensation and benefits aligned with your experience. Work-Life Balance: Paid time off, holidays, and flexible work options to support work-life balance. Health & Well-being: Comprehensive health, wellness, and retirement plans. Growth: Meaningful opportunities for continuous learning and professional career growth #Li-Remote Reasonably expected salary range: $93,400.00 - $124,500.00 Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate. Category: Finance

Manage physical and digital warehouse records and coordinate material handling to ensure operational efficiency. | At least one year of warehouse or logistics experience with strong knowledge of safety procedures and record accuracy. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a motivated Warehouse Associate. In this role, you will be responsible for accurately managing physical and digital records, safely handling materials, and ensuring the integrity of client assets. You will play a crucial role in the movement and storage of vital information, maintaining a high standard of service and operational efficiency. What You’ll Do In this role, you will: Receive, sort, and store documents, tapes, and other media using Iron Mountain's proprietary tracking systems, ensuring inventory accuracy. Load and unload materials from trucks and within the warehouse using appropriate equipment (e.g., pallet jacks, forklifts if certified), following all safety protocols. Coordinate with drivers, internal teams, and management to fulfill client requests and prepare orders for shipment or delivery. What You’ll Bring The ideal candidate will have: 1+ years of experience in a warehouse, logistics, or physical inventory management environment. Strong knowledge of basic warehouse operations and safety procedures. Proven ability in accurate record-keeping and following detailed instructions to prevent errors. No Benefits Call to Action If you are motivated, comfortable with a physically demanding role, and ready to contribute to a world-class team, apply today. Category: Operations Group

Design and deliver secure, high-performance microservices and APIs using Java and Python within an Agile lifecycle. | 3-5 years backend development with Java, Python, cloud services, Bachelor's degree, US citizenship for security clearance. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. THE OPPORTUNITY Title: Senior Software Engineer Location: Tampa, FL (Hybrid) Eligibility Requirements: Must be a US citizen and eligible to obtain a clearance. Job Summary The Senior Software Engineer position is in the Global Product Engineering organization assigned to the InSight project. Iron Mountain InSight is a content services platform that provides actionable business insights and predictive analytics through Machine Learning (ML)-based classification of a company’s physical and digital information, which adds structure, context and meta-data to information to make it more usable. In this role, you will be responsible for designing and delivering secure, highly performant microservices and Application Programming Interfaces (APIs) within an Agile development lifecycle. To be successful, the candidate needs to have experience with Java and Python core backend application development and SQL databases (SQL Server or Oracle or Postgresql or MySQL). What You’ll Do In this role, you will: System Design & Architecture: Participate in technical implementation discussions to balance business value, scalability, and delivery timelines using Object-Oriented Programming methodologies and design patterns. Backend & Application Programming Interface (API) Engineering: Develop highly performant backend service functionalities and API-to-API integrations using Java (Spring Boot) and Python (Flask) with JavaScript Object Notation (JSON) formats and Structured Query Language (SQL) databases. Full-Stack & User Interface (UI) Development: Design and build front-end service layers to support user interface needs using modern web technologies like Angular and React JavaScript. Machine Learning & Infrastructure Scalability: Integrate Machine Learning components into microservices and collaborate with infrastructure teams to implement highly scalable, distributed systems. Cloud Deployment & Quality Assurance: Utilize Docker containerization to build application images for deployment across Google Cloud Platform, Amazon Web Services, and Microsoft Azure, while writing unit tests with a test-driven mindset and debugging performance issues. What You’ll Bring The ideal candidate will have: 3–5 years of experience in backend application development utilizing Object-Oriented Programming, Java, Python, Docker, Linux shell scripting, and Structured Query Language (SQL) development. 3–5 years of experience with cloud service providers like Google Cloud Platform, Amazon Web Services, or Microsoft Azure, specifically across storage, compute, and Kubernetes services. Strong knowledge of server-oriented architectures, web platform applications, Application Programming Interface (API) gateways, and integration with Representational State Transfer (REST) services. Proven ability in developing and deploying scalable Artificial Intelligence and Machine Learning (AI/ML) microservices, managing architectural governance, conducting security reviews, and identifying performance challenges. Solid experience with distributed team environments and Agile Scrum methodologies utilizing tools such as Atlassian JIRA, Rally, Team Foundation Server (TFS), or Version One. Mastery of code repositories and version control systems including Git and artifactory repositories. Minimum Bachelor’s degree (Bachelor of Science, Master of Science, or Master of Business Administration) combined with strong communication, collaboration, and problem-solving skills. What We Offer Day-One Benefits: Enjoy comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment. Empowering Your Balance: Flexible vacation plan to support your personal and professional well-being. Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale. Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package. Category: Information Technology

Manage customer relationships, project schedules, and resolve escalations to ensure service quality. | Bachelor's degree with 3-5+ years in account or project management and technical aptitude in data center infrastructure. | At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. CUSTOMER SUCCESS MANAGER ABOUT IRON MOUNTAIN DATA CENTERS Iron Mountain Data Centers, a division of Iron Mountain incorporated, is a leading provider of data center and colocation services. Our global portfolio consists of hyperscale-ready, strategic edge, and underground data centers comprising over 2.5 million square feet across twelve data centers in four countries. More than 1,100 customers including cloud providers, global enterprises, and local market organizations choose Iron Mountain Data Centers for our thirty-year proven track record, risk mitigation, and operational efficiency. Iron Mountain colocation facilities are sustainable and provide the most logical venue for hybrid IT with easy access to the carriers, cloud providers, exchanges, and IT services necessary for digital transformation. Comprehensive compliance support ensures highly-regulated enterprise and public sector customers are protected as they change their organizations to thrive in a multi-cloud world. We are guardians of change makers. For more, visit www.ironmountain.com/data-centers. Job Summary The Customer Success Manager (CSM) is the single point of contact for assigned customers with the objective of delivering outstanding customer service and driving excellent service quality. The Iron Mountain CSM oversees projects and business relationships. Responsibilities Primary customer advocate and management focal point within Iron Mountain for all assigned customers, exercising independent judgement and discretion to resolve customer escalations Ensures high-quality service delivery and customer satisfaction through proactive service management and rapid customer response; works in partnership with the NOC to ensure Iron Mountain service quality Develops and maintains effective relationships to lead the delivery of data center solutions and services to clients & partners Manages most aspects for customer implementation of Iron Mountain products and services, including customer installations and related projects – elicit requirements, monitor and summarize process of project schedule, evaluate and analyze risk. Manage multiple related installations in parallel Partners with sales and marketing to identify and help deliver on growth opportunities for Iron Mountain’s business with existing customers Lead in person meetings and data center tours. Recognizes value-added customer service opportunities and proactively takes the lead in pursuing Provides timely feedback to the company regarding service failures or customer concerns Key participant in major incident process Documents customer interactions in ServiceNow and Salesforce ServiceNow on a daily basis to support seamless experience across the customer lifecycle Manages the streamlining of information flow between customers and the organization, escalating discussions, as appropriate, regarding technology-related status, expectations, concerns, and procedural changes Analyzes and uses independent judgement to present detailed customer reporting packages, including customer audit participation; ensures reporting and communication is frequent and bi-directional Ensures issues are resolved and implements corrective actions with urgency. Triages, tracks, prioritizes and resolves all client issues and requests; leveraging ServiceNow where appropriate Assists the accounting team in resolution of customer related billing issues, which requires a detailed understanding of Iron Mountain’s technical specifications and calculation logic. Ability to explain to our customers the organization and its business processes, products and services so they understand our plans, offerings, and capabilities Provide second level support of our customers Position Requirements Bachelor’s Degree with 3-5+ years of experience in account management, customer support, project management, or data center / IT service delivery A blend of business acumen, large-scale IT systems knowledge, governance, and operations Familiarity with ITIL service management Excellent customer facing skills and a desire to drive high customer satisfaction Process oriented with the ability to effectively multi-task in a very fast paced environment Attention to detail and strong administrative capabilities Comprehend equipment specifications, contract terms and conditions and statements of work Technical aptitude around data center power, cooling, networking, and cloud services Solid skills utilizing Microsoft Office products, preferably including SharePoint and Microsoft Project Ability to thrive and be successful in an ever changing work environment Strong work ethic and a positive approach to the job Demonstrate proficient sales capabilities to effectively manage customer expansion opportunities and contract renewals. Preferred Additional Skills Data center colocation experience a plus THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY INDIVIDUALS ASSIGNED TO THIS JOB. THEY ARE NOT INTENDED TO BE AN EXHAUSTIVE LIST OF THE RESPONSIBILITIES, DUTIES AND SKILLS REQUIRED OF INDIVIDUALS SO CLASSIFIED. Category: Sales Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.