Human Interest

Design, build, and maintain foundational services and user experiences while collaborating to ensure system reliability and scalability. | 6+ years building production software, proficiency with AI coding assistants, strong communication skills. | Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings. We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more. About the role As a Senior Software Engineer, you will build industry-first products that make retirement accounts simple and easy for employers to support and participants to use. You will collaborate with domain experts to design, build and test new features and systems. As reliability and auditability is key to earning our customers’ trust, you will build robust systems that are observable, maintainable, and scalable. As an engineering organization, we: Value continuous improvement - we care about documentation, security, durability, not just throwing features over the wall. Help each other be better engineers - we leave things better than we found it. Aspire to collaborate seamlessly - we ensure our software is improving the customer experience. What you get to do every day Design, build, and maintain our user experiences for both external and internal customers Work on business-critical, foundational services which serve as the data funnel of our entire platform Improve complex processes and systems to make them more robust and require less human intervention Collaborate with other engineers and stakeholders to share knowledge and build expertise Develop ownership over domains in our system and make informed engineering tradeoffs Advocate for and delight internal and external users Direct AI agents across the full development lifecycle, from prototyping and implementation to debugging and code review. Operate as the architect and decision-maker while AI handles the building Expand what's possible with AI tooling and identify opportunities to automate repetitive engineering work, improve code quality through AI-driven review, and share effective patterns with your team What you bring to the role 6+ years of experience building and maintaining software in production Desire to work with the following technologies: Node, TypeScript, Kotlin, React, AWS, PostgreSQL, Kafka Proficiency in leveraging AI coding assistants (e.g., Codex, Claude Code and Cursor) to accelerate development cycles and improve code quality. Top notch communication skills. You can communicate well with engineers and non-engineers alike Strong desire to learn, think creatively, and share knowledge with others Enjoy mentoring other engineers and deeply review their code Proactive and empathetic mindset - you love to roll up your sleeves to fix problems for our customers Past experience working in startups and/or fintech Why you will love working at Human Interest Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success. Join Human Interest and make a lasting impact by shaping the future of retirement. Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile. Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future. Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self! An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement. Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness. Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $190,000 - $230,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment. Benefits - A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees Top-of-the-line health plans, as well as dental and vision insurance Competitive time off and parental leave Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness Lyra: Enhanced Mental Health Support for Employees and dependents Carrot: Fertility healthcare and family forming benefits Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt Monthly work-from-home stipend; quarterly lifestyle stipend Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie. We’re a great place to work (but don’t take our word for it) Here’s a list of our awards and accolades: Certified as a Great Place To Work® (2023-2025) Fortune Best Place to Work in the Bay Area (2024) Best Places to Work by Built In (2023-2024) America’s Best Startup Employers by Forbes (2020-2022, 2024) A Top Company by Y Combinator (2020-2023) Inc. Fastest Growing Companies (2021) Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement. We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com. Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: https://humaninterest.com/disclosures

Lead product vision and engineering team to deliver scalable solutions using AI tools and data analysis. | 5+ years product management in technical fields, AI fluency, financial or regulated product experience, and relevant degree. | Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings. We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more. About the role Product management is changing. The best product managers no longer just write requirements and wait for engineering; they prototype their own ideas, pressure-test them with data, and use AI to move from problem to validated solution in days rather than quarters. We are looking for senior product managers who have internalized that shift and who want to apply it to one of the biggest unsolved problems in America: helping working people save for retirement. You will own the product strategy for a meaningful surface area, lead a roadmap for a dedicated engineering team, and partner across Engineering, Design, Operations, Revenue, Customer Success, and Compliance to deliver accurate, timely, and transparent outcomes at scale. You will do this as an AI-augmented builder: using modern AI tooling both to sharpen how you work and to shape products that increasingly work on our customers’ behalf. What you get to do every day Own the vision and strategy for your product area end to end. Set a clear, opinionated direction, define the outcomes that matter, and rally your team and stakeholders behind a roadmap that delivers a great customer experience while achieving business goals and satisfying regulatory requirements. Define and own the goals that measure success, quantify the business impact of what you ship, and rigorously track and report progress on a weekly and monthly basis. Produce artifacts that unblock engineering teams to deliver high-quality work on time. Partner with other product teams so your solutions deliver a great end-to-end platform experience, not just a strong local one. Dig into the data from first principles, form a point of view, and use it to validate assumptions and drive decisions. Navigate tradeoffs and negotiate timelines with internal and external stakeholders, communicating with precision in both writing and conversation. How you work with AI We expect our senior product managers to use AI to work smarter and solve problems faster, and to bring good judgment about where AI belongs in the product itself. Prototype rapidly. Use tools such as Figma Make, Claude Code, Codex, or similar to explore, validate, and demonstrate new ideas yourself, so you can align a team on direction with a working artifact rather than a document. Compress the busywork. Apply AI to speed up research synthesis, requirements drafting, data exploration, and analysis so you spend your time on judgment, strategy, and customer understanding. Build AI into the product. Identify where copilots, agents, and intelligent automation genuinely improve the customer experience, and partner with engineering on what to build and how it should behave across success, failure, and edge cases. What you bring to the role Experience: 5+ years of product management experience, including owning a roadmap for a dedicated engineering team in a technical product area. Experience with financial or other regulated products is a strong plus. AI fluency: Demonstrated, hands-on use of AI tools to build and transform how you work, not just as a chatbot. You are comfortable vibe-coding front-end and UX changes yourself, and you can point to prototypes or interfaces where AI meaningfully changed the outcome or the pace. Builder mindset: High agency and high urgency. You own problems end to end, turn zero-to-one ideas into real products, and do whatever it takes to execute complex projects. Technical partnership: You have partnered closely with engineers on complex systems at scale, can self-sufficiently root-cause issues, and can propose credible fixes. Analytical rigor: You are data-driven and think from first principles, and you are equally excited about 100 percent accuracy and 99 percent timeliness. Business acumen: You enjoy digging into how a business works, identifying how to make it better, and building product and technical solutions to do so. Communication: Crisp, high-attention-to-detail written and verbal communication, with the ability to make complex technical concepts clear to any audience. Education: Degree in Computer Science, Business, or a related field. Why you will love working at Human Interest Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success. Join Human Interest and make a lasting impact by shaping the future of retirement. Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile. Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future. Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self! An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement. Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness. Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $171,000 - $207,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment. Benefits - A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees Top-of-the-line health plans, as well as dental and vision insurance Competitive time off and parental leave Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness Lyra: Enhanced Mental Health Support for Employees and dependents Carrot: Fertility healthcare and family forming benefits Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt Monthly work-from-home stipend; quarterly lifestyle stipend Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie. We’re a great place to work (but don’t take our word for it) Here’s a list of our awards and accolades: Certified as a Great Place To Work® (2023-2025) Fortune Best Place to Work in the Bay Area (2024) Best Places to Work by Built In (2023-2024) America’s Best Startup Employers by Forbes (2020-2022, 2024) A Top Company by Y Combinator (2020-2023) Inc. Fastest Growing Companies (2021) Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement. We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com. Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: https://humaninterest.com/disclosures

Build and own data infrastructure and lead data platform evolution toward AI-first architecture. | 5+ years data engineering experience with Python, AWS, Snowflake, Airflow, and AI tool usage. | Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings. We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more. About the role As a Senior Data Engineer on the Data Access team, you will be a technical anchor for Human Interest’s data platform at a pivotal moment in Human Interest's growth. This role exists to build and own the infrastructure that ensures the data powering our products, our customer reporting, and our business metrics are reliable and well governed. You will drive the evolution of our data platform toward an architecture that scales for AI consumption and for Human Interest's next growth stage. This is a high-ownership role where your architectural decisions will have a direct and visible impact on Human Interest's capabilities. The Data Access team is Human Interest's internal data platform team. We own the full data stack from ingestion and orchestration through transformation, governance, and delivery to BI tools. Our stack includes Snowflake, dbt, Airflow, Meltano, and Terraform on AWS. We're a small, highly collaborative team embedded within the HI Tech organization, working closely with Analysts, Finance, Product, and engineering teams to ensure that the data people rely on is trustworthy and accessible. You'll have the opportunity to shape how we evolve our architecture towards AI-consumption and to set the standard for how production data assets are built, certified, and maintained at Human Interest. The team actively uses AI tools as part of our development workflow, and we expect this role to help drive and expand that practice across the team. What you get to do every day Define and maintain data governance standards including access controls, data lineage, and contracts between data producers and consumers Lead the technical direction and evolution of our data platform as we move toward an AI-first data infrastructure. You will design for AI consumption, unstructured data access, and integration with AI tooling from the ground up. Build and scale data pipelines and architectures that make data accessible and useful to both human analysts and AI systems. Own end-to-end design and development of scalable data pipelines, from ingestion and orchestration to transformation and delivery, using tools including AWS, Terraform, Airflow, Snowflake, dbt, Meltano, Python. Drive data platform reliability through performance optimization, data quality monitoring, and SLA-based prioritization of our most critical data assets. Leverage and champion AI-assisted development tools, including Claude Code, to accelerate development velocity across the team. Mentor data engineers and analysts, raising the technical bar across the team. What you bring to the role 5+ years of experience as a Data Engineer with a strong focus on production data pipelines and data infrastructure development. Strong experience with AWS data services in a production context, including storage, compute, and pipeline tooling. Hands-on experience with managing cloud data warehouse technologies, including Snowflake or equivalent, covering access control, performance tuning, and cost management. Strong Python skills, with the ability to independently own and improve complex production data pipelines. Experience with workflow orchestration at scale, including Airflow or equivalent tools. Familiarity with data governance, observability, and data quality practices. Familiarity with event sourcing or change data capture-based data patterns. A strong desire to leverage AI tools and workflow automation to improve team productivity. Nice to haves: Experience with data lakehouse architectures and open table formats such as Apache Iceberg or Delta Lake. Experience with dbt-core in a production repository. Experience building data infrastructure to support AI-driven data access such as exposing data assets via MCP, implementing governance frameworks for AI data access, and curating, monitoring and evaluating the quality of AI-generated query responses. Background in fintech, financial services, or another highly regulated or compliance-driven industry. Please feel free to apply to this position even if you do not meet 100% of the requirements listed above. Why you will love working at Human Interest Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success. Join Human Interest and make a lasting impact by shaping the future of retirement. Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile. Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future. Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self! An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement. Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness. Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $171,000 - $207,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment. Benefits - A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees Top-of-the-line health plans, as well as dental and vision insurance Competitive time off and parental leave Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness Lyra: Enhanced Mental Health Support for Employees and dependents Carrot: Fertility healthcare and family forming benefits Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt Monthly work-from-home stipend; quarterly lifestyle stipend Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie. We’re a great place to work (but don’t take our word for it) Here’s a list of our awards and accolades: Certified as a Great Place To Work® (2023-2025) Fortune Best Place to Work in the Bay Area (2024) Best Places to Work by Built In (2023-2024) America’s Best Startup Employers by Forbes (2020-2022, 2024) A Top Company by Y Combinator (2020-2023) Inc. Fastest Growing Companies (2021) Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement. We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com. Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: https://humaninterest.com/disclosures

Lead platform team delivering shared services and reusable capabilities, partnering cross-functionally to drive AI adoption and ensure reliability and developer experience. | 5+ years scalable software experience, 3+ years technical management, strong systems design, and AI coding agent leadership. | hi-logo [https://hi-contentful.imgix.net/4xN7JhmwCRuz3y9M8L8CF7/5c244c52cfc982bd1a348a80dc35d43b/hi-logo-new.svg?auto=format&ixlib=react-9.0.3&h=40&w=132&q=50&dpr=2] Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.  More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings. We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock [https://www.globenewswire.com/news-release/2023/01/13/2588448/0/en/Human-Interest-and-BlackRock-Join-Efforts-to-Expand-Access-to-Retirement-Plans-for-Working-Americans.html#:~:text=Human%20Interest%20has%20secured%20approximately%20%24500%20million%20in%20funding%20to%20date&text=NEW%20YORK%20and%20SAN%20FRANCISCO,businesses%20across%20the%20United%20States.], TPG (The Rise Fund) [https://www.globenewswire.com/news-release/2021/08/04/2274611/0/en/The-Rise-Fund-Leads-200M-Series-D-Investment-in-Human-Interest-to-Accelerate-Growth-and-Societal-Impact.html], SoftBank, Glynn Capital [https://www.globenewswire.com/news-release/2021/02/11/2174214/0/en/Human-Interest-Completes-105M-Series-C-Following-Breakout-Year-in-2020.html], NewView Capital, USVP, Wing, Uncork, and more. About the role The Engineering Manager, Shared Services will lead the platform team that the rest of Human Interest engineering builds on. Shared Services delivers common, reusable capabilities such as AI services, authentication, authorization, notifications, email, tokenization, frontend hosting and theming, and shared libraries that other engineering teams depend on. Our success is measured by the adoption of these capabilities across the org and by how durable, observable, and pleasant they are to use. As the leader of Shared Services, you will set the direction of the team and define the ideal future state. You will partner with product managers, business managers, designers, and other cross-functional teams to identify and prioritize projects and initiatives that drive business growth and improvement. This opportunity is ideal for an experienced engineering manager who is excited to lead a platform team and shape the foundations the rest of the company builds on. This role reports to a senior engineering manager within the Platform team. What you get to do every day * Utilize your leadership experience to build and develop a high-performing and engaged team while also promoting a safe environment for people to experiment, learn, and grow. * Drive the team's adoption of AI-powered development tools to the leading edge. * Set the vision for and guide the team towards creation of our AI platform. * Ensure there is a clear shared vision for the Shared Services platform within the team, and a roadmap for how to get there. * Leverage your engineering experience to mentor engineers to build quality software, and partner with Staff engineers on durable platform decisions. * Work closely with your cross-functional teams — Product, TPM, Information Security, and consuming engineering teams. * Ensure our shared services are delivered with high quality by monitoring and improving customer-perceived reliability, performance, and developer experience. * Drive adoption of shared platform capabilities across HI engineering, partnering with consumer teams to onboard them and incorporate their feedback. * Make intelligent trade-offs while balancing, communicating, and prioritizing the needs of your team, your platform consumers, and the business as a whole. * Establish and embody necessary processes and practices that enable the team to successfully develop, support, and maintain our solutions, including on-call hygiene and incident response. * Attract, recruit, and retain motivated and engaged engineers, building on and complementing the diversity of our teams. What you bring to the role * 5+ years of experience building and maintaining quality software in production at scale. * Minimum of 3 years managing a technical team of engineers in a fast-paced environment. * Experience leading a platform, shared-services, or developer-experience team, or a closely related domain where your customers were other engineers. * Successful ownership of a high-volume software service, including ensuring customer cases are addressed in a timely manner and services are monitored for reliability and performance. * Understanding of systems design, scalability, performance, and data modeling concepts. * Knowledge of software design and agile processes to effectively deliver products. * Understanding of application security lifecycle and security best practices. * You care deeply about culture and foster collaborative, inclusive teams in which people are empowered to do their best work. * Excellent communication skills (verbal and written) and ability to collaborate cross-functionally. * You treat internal engineering teams as customers and care about their developer experience as much as you care about your own team's output. * Experience directing AI coding agents (GitHub Copilot, Cursor, Claude Code) in a team setting. Nice to haves: * Bachelor's degree in computer science or equivalent. * Past experience working in startups and/or fintech. * Experience leading identity, authorization, or notification systems at production scale (e.g., RBAC/ReBAC, SpiceDB / Authzed, OPA, Cedar). * Familiarity with our stack: TypeScript / Node.js, React, AWS, PostgreSQL, and Terraform (CDKTF). * Experience deprecating a legacy monolith in favor of services. Please feel free to apply to this position even if you do not meet 100% of the requirements listed above. Why you will love working at Human Interest Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success. Join Human Interest and make a lasting impact by shaping the future of retirement. Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.  * Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile. * Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future. * Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self! * An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement. * Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness. Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $220,000 - $265,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment. Benefits -  * A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees * Top-of-the-line health plans, as well as dental and vision insurance * Competitive time off and parental leave * Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness * Lyra: Enhanced Mental Health Support for Employees and dependents   * Carrot: Fertility healthcare and family forming benefits * Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt * Monthly work-from-home stipend; quarterly lifestyle stipend * Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie. We’re a great place to work (but don’t take our word for it)  Here’s a list of our awards and accolades: * Certified as a Great Place To Work® (2023-2025) * Fortune Best Place to Work in the Bay Area (2024) * Best Places to Work by Built In (2023-2024) * America’s Best Startup Employers by Forbes (2020-2022, 2024)  * A Top Company by Y Combinator (2020-2023) * Inc. Fastest Growing Companies (2021) Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement. We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com [applicantaccommodations@humaninterest.com]. Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page [https://job-boards.greenhouse.io/humaninterest] on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com [http://humaninterest.com] email address. If you have questions, please reach out to us directly at careers@humaninterest.com Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.  Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA [https://humaninterest.com/applicant-privacy-notice/] guidelines. See more: https://humaninterest.com/disclosures [https://humaninterest.com/disclosures]