Granicus

Lead the strategy and execution of the CRM product portfolio, including modernization and migration, while managing a team of product managers. | 5+ years of product management experience, SaaS and CRM domain expertise, experience with platform transitions, and strong stakeholder and technical communication skills. | The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary Granicus is seeking an experienced Principal Product Manager to lead the strategy and execution of our CRM product portfolio for destination marketing organizations (DMOs). This senior-level role will drive the modernization of our flagship legacy CRM product through the successful rollout of a next-generation platform, while ensuring continued value delivery from existing solutions. The Principal Product Manager will own the product roadmap, align business objectives with customer needs, and lead a team of two Product Managers to deliver high-impact outcomes across multiple value streams. What Your Impact Will Look Like Define and communicate the vision and strategy for the CRM portfolio, balancing innovation with legacy product support. Act as the primary owner of the product roadmap, ensuring alignment with business goals and market trends. Drive the successful implementation and adoption of the new CRM platform, including migration planning and customer onboarding. Oversee maintenance and incremental improvements for CRM products to sustain customer satisfaction and revenue. Lead and mentor two Product Managers, providing coaching and career development. Collaborate with engineering, design, marketing, and customer success teams to deliver roadmap priorities on time and within scope. Apply data-driven decision-making to prioritize trade-offs and clarify requirements throughout the agile development lifecycle. Participate in PI planning, sprint ceremonies, and retrospectives to ensure alignment and execution. Define success metrics, monitor product performance, and communicate progress to stakeholders and executive leadership. You Will Love This Job If You Have 5+ years of product management experience, including leadership of complex product portfolios. Proven success in SaaS product strategy and execution, ideally within CRM or marketing technology domains. Experience managing platform transitions or large-scale product migrations. Strong understanding of agile methodologies and scaled frameworks (e.g., SAFe). Technical fluency to engage with engineering teams on APIs, data models, and system architecture. Exceptional communication and stakeholder management skills. Ability to build business cases and make data-driven decisions. Experience in tourism, destination marketing, or related industries is a plus. Ability to influence without authority and champion change when needed. Strong analytical and problem-solving skills. Ability to balance strategic vision with tactical execution in a fast-paced environment. Passion for customers and delivering exceptional user experiences. Ability to build strong working relationships across all levels of the organization and with distributed teams. Pay Range USD $129,000.00 - USD $145,000.00 /Yr. About Us Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey. A few culture highlights include – Employee Resource Groups to encourage diverse voices Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off – Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. Work From Home Reimbursement – Support a productive home office environment. Health & Wellness Multiple Health Plan Options – Including a 100% employer-paid plan. Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program – Stay active, your way. On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future Paid Parental Leave – For both birthing and non-birthing parents. Traditional & Roth 401(k) – With a generous company match. Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms – Fuel your professional development. Competitive Salary & Bonuses – Your contributions are valued and rewarded. Equal Opportunity Employer Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Guide clients through adoption and expansion of Granicus solutions, focusing on high-value opportunities and strategic growth. | Over 3 years in a relevant field with strong client management, data analytics, and SaaS experience, plus excellent relationship and process skills. | The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary Granicus provides technology and services that empower government organizations to create seamless digital experiences for the people they serve. By offering the industry’s leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to over 4,000 public sector organizations, Granicus helps turn government missions into quantifiable realities. Business Reason for New Role: Executive-sponsored initiative to convert 30% of 364 clients using one of our 3 Government Experience Clouds (Operations, Service, and Engagement) who are paying at or above list price. Conversion will occur at renewal, adding value to current revenue spend and generating uplift. Role will also support sales in converting 1,300 additional Segment 1B accounts for net new revenue. Granicus is seeking a Senior Customer Success Consultant (CSC) - Tiger Team to support the deep and successful adoption of our GXC solutions, and to drive visible value aligned with our clients' business outcomes and successful use cases to leverage in the future. You are a committed client navigator guiding customers on a strategic journey of success. Granicus offers solutions to Federal, State and Local governments. This role will align to State and Local of those customer market segments with a focus on high-value swap and upgrade opportunities and net new expansion activities typically with sales team. As a Senior member of the Success Team, this role will serve as a subject matter expert on their aligned customer market segment and the Experience Partner and Data Insights portions of the GXC offering for both internal and external scenarios. The Connected Technology will be important to understand but not expert level. Reporting Structure and Duration: This posting is to backfill one of five Tiger Team roles, due to a vacancy. The goal is to achieve 30% conversion by April 2026. Strong candidates will have experience in nurturing clients in an agency, public sector, or software organization as well as a deep product or industry knowledge and experience leading portfolios and internal projects. Qualified candidates will have stellar client relationship and consultative skills, as well as proven success in data-driven decision making, adherence to process and organizational advancement. Candidates should also have experience with Software as a Service (SaaS) platforms, and the ability to translate the capabilities of a technology platform into specific benefits for a given client. The desire to be a part of a collaborative, fast-paced team who thrives on the mission of providing world-class service is a must. New Position Benefits & Challenges: This role requires basic sales skills beyond those of the standard Senior CSC, including accurate forecasting, opportunity qualification, meeting follow up, and executive alignment. These are essential to achieving targets and supporting expansion and swap pipeline goals. What Your Impact Will Look Like Proactively guide a dedicated portfolio of clients through the customer journey from post-implementation, consistently creating deeper adoption of solutions and ensuring a seamless and successful Granicus signature experience Conduct high-value upgrade and swap discovery conversations tied to executive priorities and revenue goals Collaborate regularly with the Sales organization to develop territory expansion plans and coordinate customer outreach and touchpoints Identify and document expansion opportunities Forecast and manage pipeline in alignment with strategic swap objectives Research, and keep current on, relevant client topics such as program background, agency and administration developments, media reports, and developments across industry verticals Enthusiastically represent Granicus at internal and external speaking events or webinars as a subject-matter expert of our GXC platform especially the role of the Experience Partner and Data Driven Insights You Will Love This Job If You Have 3+ years of increasing responsibility in a relevant field, such as an agency, public sector organization, or software company Extraordinary appetite for analytics and advancement driven by data with a preferred knowledge of civic-management and citizen-engagement tools Excellent organizational skills and a passion for process and business systems, as well as process improvement ideation Change management experience Exceptional interpersonal skills for internal and external relationship-building Ability to thrive in a lean, self-propelling, proactive environment Commitment to diversity of thought and consideration of different ideas Experience with sales pipeline management, forecasting, and supporting revenue-based compensation KPIs Pay Range USD $66,600.00 - USD $73,000.00 /Yr. About Us Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey. A few culture highlights include – Employee Resource Groups to encourage diverse voices Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off – Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. Work From Home Reimbursement – Support a productive home office environment. Health & Wellness Multiple Health Plan Options – Including a 100% employer-paid plan. Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program – Stay active, your way. On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future Paid Parental Leave – For both birthing and non-birthing parents. Traditional & Roth 401(k) – With a generous company match. Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms – Fuel your professional development. Competitive Salary & Bonuses – Your contributions are valued and rewarded. Equal Opportunity Employer Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Manage and develop a team of Business Development Representatives to meet sales and marketing goals, coordinate with sales and marketing teams, and develop campaign strategies. | 5+ years of relevant sales or management experience, public sector or government sales experience preferred, proficiency with CRM and sales tools, strong communication and organizational skills. | The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary Due to Granicus’ continued growth, the Business Development Team is seeking a Business Development Manager who will report to the Director of Business Development and directly manage a team of BDRs, being responsible for their growth and success.The BDR Manager is responsible for the individuals on their team, to make sure they are meeting daily activity requirements, monthly meeting goals, and producing quality opportunities that have a strong change of leading to pipeline. They are also responsible for the marketing MCM goals associated with their team.In addition to the above responsibilities, the BDR Manager is responsible for filling any open headcount on their team and help with onboarding and training. They will coordinate with sales reps and sales managers for the territory their team covers to make sure the team is strategically working with sales and meeting their expectations. They will also coordinate with other members of the marketing team to help execute on both inbound and outbound campaigns, as well as develop email templates and talk tracks in SalesLoft.The role is for an organized and empathetic individual who has management aspirations and is motivated by enabling the success of others. We are looking for someone who is accountable, collaborative, and can lead by example.Granicus is a remote first company (this isn’t temporary). While we have virtual teams, you have the option for in-office work should you be located near one of our hubs. What Your Impact Will Look Like Directly manage a team of 5-10 BDRs Conduct weekly 1:1s with direct reports to ensure they are achieving activity & meeting goals and focused on the right campaigns Strategically manage your team to ensure you hit quarterly marketing MCM goals Running daily operations to enable each BDR to be successful Identify areas of coaching/training for your team members and help with professional development and career paths Lead weekly team meetings and conduct regular coaching sessions to develop messaging, teach new skills, and gauge the effectiveness of ongoing campaigns Meet regularly with sales reps and managers to make sure the team is meeting sales expectations and to understand their strategy Develop talk tracks and email cadences for inbound and outbound campaigns in SalesLoft Leverage SFDC reporting and SalesLoft analytics to monitor team performance and identify trends to help make improvements to the team Other duties as assigned You Will Love This Job If You Have Bachelor's Degree in Business, Communications, or related field highly preferred 5+ years of relevant work experience as a BDR, preferably at Granicus Relevant work and/or internship experience in Sales or management Public Sector experience preferred Demonstrated ability to work with team members and hold others accountable Demonstrated leadership potential and an interest in developing individual coaching and management skills Be flexible and adaptable to changing conditions at a fast-paced, growing company Demonstrated ability to collaborate with team members and other departments Organized, good time management skills, and demonstrates a good understanding of the BDR process Excellent written and oral communication skills Effective problem solving, time management, and organizational skills Proficient in MS Office products Experience with Salesforce or another CRM Software preferred Experience with SalesLoft or another sales productivity tool preferred Pay Range USD $65,000.00 - USD $75,000.00 /Yr. About Us Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey. A few culture highlights include – Employee Resource Groups to encourage diverse voices Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off – Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. Work From Home Reimbursement – Support a productive home office environment. Health & Wellness Multiple Health Plan Options – Including a 100% employer-paid plan. Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program – Stay active, your way. On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future Paid Parental Leave – For both birthing and non-birthing parents. Traditional & Roth 401(k) – With a generous company match. Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms – Fuel your professional development. Competitive Salary & Bonuses – Your contributions are valued and rewarded. Equal Opportunity Employer Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Drive new revenue through consultative sales of SaaS solutions to government agencies, managing the full sales cycle, and developing strategic customer relationships. | 3+ years of consultative sales experience, success in prospecting and closing deals, proficiency with CRM tools, and ability to conduct product presentations. | The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary The Granicus State Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. State Government includes all government functions, including state agencies, and programs under the Executive, Legislative, and Judicial branches of government. What Your Impact Will Look Like Generate sales and promote market growth within the territory Work with Marketing Team to ensure strong lead flow Create & articulate compelling value propositions When appropriate, work with partners to manage joint selling opportunities Build and lead pursuit teams for larger opportunities Educate and guide prospects through the buying process Develop and implement an effective sales plan to meet or exceed established sales objectives Understand complex customer requirements for digital communications with the public, including operational, business, and technical categories Develop and independently deliver custom presentations on Granicus to revolutionize the prospect’s engagement with the public Manage internal resources, including sales support, marketing, and solutions consultants to present a compelling case to prospects Manage all aspects sales in your territory including prospecting, activity tracking, opportunity management, forecasting revenue, contract management and closing deals Pursue leads generated by yourself and our inbound and outbound marketing efforts Support management team in developing sales strategy Document all conversations, activities, and emails in our Salesforce CRM Write and present quarterly business reviews to Sales Management, Senior Management, and peers You Will Love This Job If You Have You have 3+ years of consultative sales experience and success as an individual sales contributor You have demonstrated success prospecting and finding/closing opportunities via phone and in person You are experienced using some form of customer relationship management software to track leads, activities and opportunities (SFDC preferred) You can thrive in a fast-paced environment, working under tight schedules to meet deadlines You are passionate about working with clients to help address their challenges You execute a sales process in a solution sales methodology. This will require relationship building and great oral and written communication skills You can conduct product demonstrations and conduct presentations You are experienced and comfortable with technology You are experienced selling in a committee-driven environment, with multiple, cross-functional decision makers You are willing to travel around 30-40% Pay Range USD $110,000.00 - USD $130,000.00 /Yr. About Us Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey. A few culture highlights include – Employee Resource Groups to encourage diverse voices Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off – Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. Work From Home Reimbursement – Support a productive home office environment. Health & Wellness Multiple Health Plan Options – Including a 100% employer-paid plan. Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program – Stay active, your way. On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future Paid Parental Leave – For both birthing and non-birthing parents. Traditional & Roth 401(k) – With a generous company match. Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms – Fuel your professional development. Competitive Salary & Bonuses – Your contributions are valued and rewarded. Equal Opportunity Employer Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Assist with HR data transactions, benefits enrollment, payroll processing, and support HR inquiries, ensuring data accuracy and confidentiality. | 3-5 years of experience with confidential employee data, proficiency in MS Office, digital file management, and excellent communication skills. | Job Description: • Provide enthusiastic support to Payroll, Benefits, and HRIS Administrators by handling HR inquiries • Process employee data transactions and assist with benefit enrollment and payroll processing • Understands HR data confidentiality and security policies • Provide exemplary customer service and escalate issues when necessary • Process employee self-service requests such as address changes, tax withholding changes, and benefit enrollments • Conduct routine data audits for accuracy • Troubleshoot basic HRIS, payroll, and benefits application issues • Manage Payroll and Benefits inboxes and respond to inquiries • Assist in project management during mergers and acquisitions Requirements: • 3-5 years working with confidential employee data • Experience in digital file management • Demonstrated ability to manage multiple tasks requiring rigorous and meticulous attention to detail • Excellent communication skills regardless of the audience • Proficiency in MS Office is required (specifically Outlook, Excel, and PowerPoint) • Previous experience with UKG (formerly UltiPro) is strongly preferred Benefits: • Employee Resource Groups to encourage diverse voices • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. • Special guests from time to time to discuss issues that impact our employee population

Drive revenue growth by managing complex sales cycles with multiple stakeholders in the underserved special districts market, from prospecting to closing, and building relationships within the community. | Extensive SaaS or B2B sales experience with a proven track record of quota attainment, managing deals of $50K-$250K over 6-18 months, and strong discovery and stakeholder engagement skills. | The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary The Account Executive will drive revenue growth by helping special district governments (water, power/energy agencies, public utility districts, coops, and other specialized agencies) modernize how they serve their communities. This hunter-farmer hybrid role combines new business development with strategic account expansion across a defined territory. You'll navigate complex, multi-stakeholder sales cycles (typically 6-18 months) with deal sizes ranging from $10K-$250K+ ARR. Success requires consultative selling, strong discovery skills, and the ability to build consensus among elected boards, administrators, and department heads. This role sits within our Local Government Sales Team with full support from customer success, solution consultants, marketing, product, and implementation teams. What makes this role different: This isn't municipal sales where you're selling to a single city manager. Special districts have elected boards, limited budgets, and unique governance structures. The timelines are incredibly diverse, but the deals are stickier, the mission is real, and you're building something new. If you want to be the expert in an underserved market with strong support, let's talk. Why This Role, Why Now You're building a defined territory in an underserved market (special districts) with massive TAM Granicus's 25-year track record and 5,500-agency+ install base provide instant credibility and referral access You'll be among the first AEs focused exclusively on special districts—ground floor opportunity to define the playbook Growth potential to Senior AE or sales leadership as this segment scales Compensation & Team Performance OTE: $130-170K+ OTE (base $65-85K + uncapped commission) Year-one realistic range: $100-150K Top performers on the team earned $180+ in 2025 Team achieved 113% of quota in 2024 and 2025 (P-Club!!) Average deal size growing 13% year-over-year Monthly commissions on new and expansion revenue What Your Impact Will Look Like Identify and penetrate high-potential districts across your territory using prospecting, association engagement, and referrals from Granicus' 5,500-agency customer base Maintain consistent daily rhythms: prospecting calls, pipeline reviews, deal progression activities—the daily discipline that separates top performers from the rest Lead complete sales cycles (6-18 months) from cold outreach to close, managing 5+ stakeholders with competing priorities on most deals Conduct value-based discovery that quantifies business impact, uncovers operational challenges beyond the initial request, and builds a compelling business case for change Orchestrate compelling product demonstrations with solution consultants—you own the meeting structure, stakeholder engagement, and ensuring the demo addresses each buyer's priorities Navigate procurement requirements, board approvals, and committee decision processes unique to special districts Build a referral engine within the special districts community through conference participation and trusted advisor relationships Execute with discipline: meet activity metrics, forecast accurately, leverage 1:1 weekly coaching and solution consultant support on all qualified opportunities You Will Love This Job If You Have 3-5+ years of SaaS or complex B2B sales with consistent quota attainment ($300K-$1M+ annually) Experience managing deals $50K-$250K with 6-18 month sales cycles involving multiple stakeholders Strong discovery and consultative selling skills - you uncover needs beyond the initial request and connect solutions to broader operational outcomes CRM discipline—Salesforce is your system of record; your pipeline forecasts within 10% accuracy Comfort engaging stakeholders at all levels - from technical staff to C-suite, department heads, and elected boards Valued Experience (not required): Government/public sector sales experience, platform selling, or procurement process navigation valued but not required—we prioritize strong SaaS fundamentals and coachability. The Traits That Predict Success: Strategic patience—you use long sales cycles to build relationships and expand opportunities rather than fighting the timeline Teaching ability—you make complex solutions accessible and help buyers see possibilities they hadn't considered Political savvy—you read room dynamics, build consensus, and navigate competing priorities without getting entangled Mission alignment—you respect public service and find genuine satisfaction in community impact Entrepreneurial ownership—you manage your territory like it's your business Interview ProcessWe're looking for consultative sellers who can navigate complexity. Expect questions like: "Tell me about a deal where you had to navigate 5+ stakeholders with competing priorities" "Walk me through your discovery process on a recent complex sale" "How do you manage pipeline when deals extend beyond initial timelines?" Pay Range USD $65,000.00 - USD $85,000.00 /Yr. About Us Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey. A few culture highlights include – Employee Resource Groups to encourage diverse voices Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off – Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. Work From Home Reimbursement – Support a productive home office environment. Health & Wellness Multiple Health Plan Options – Including a 100% employer-paid plan. Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program – Stay active, your way. On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future Paid Parental Leave – For both birthing and non-birthing parents. Traditional & Roth 401(k) – With a generous company match. Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms – Fuel your professional development. Competitive Salary & Bonuses – Your contributions are valued and rewarded. Equal Opportunity Employer Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Drive subscription sales for SaaS solutions in the government sector, develop sales strategies, and manage customer relationships. | 3+ years of consultative sales experience, proficiency with CRM tools, ability to conduct product demos, and experience in a committee-driven environment. | The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary The Granicus State Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. State Government includes all government functions, including state agencies, and programs under the Executive, Legislative, and Judicial branches of government. What Your Impact Will Look Like Generate sales and promote market growth within the territory Work with Marketing Team to ensure strong lead flow Create & articulate compelling value propositions When appropriate, work with partners to manage joint selling opportunities Build and lead pursuit teams for larger opportunities Educate and guide prospects through the buying process Develop and implement an effective sales plan to meet or exceed established sales objectives Understand complex customer requirements for digital communications with the public, including operational, business, and technical categories Develop and independently deliver custom presentations on Granicus to revolutionize the prospect’s engagement with the public Manage internal resources, including sales support, marketing, and solutions consultants to present a compelling case to prospects Manage all aspects sales in your territory including prospecting, activity tracking, opportunity management, forecasting revenue, contract management and closing deals Pursue leads generated by yourself and our inbound and outbound marketing efforts Support management team in developing sales strategy Document all conversations, activities, and emails in our Salesforce CRM Write and present quarterly business reviews to Sales Management, Senior Management, and peers You Will Love This Job If You Have You have 3+ years of consultative sales experience and success as an individual sales contributor You have demonstrated success prospecting and finding/closing opportunities via phone and in person You are experienced using some form of customer relationship management software to track leads, activities and opportunities (SFDC preferred) You can thrive in a fast-paced environment, working under tight schedules to meet deadlines You are passionate about working with clients to help address their challenges You execute a sales process in a solution sales methodology. This will require relationship building and great oral and written communication skills You can conduct product demonstrations and conduct presentations You are experienced and comfortable with technology You are experienced selling in a committee-driven environment, with multiple, cross-functional decision makers You are willing to travel around 25% Pay Range USD $100,000.00 - USD $125,000.00 /Yr. About Us Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey. A few culture highlights include – Employee Resource Groups to encourage diverse voices Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off – Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. Work From Home Reimbursement – Support a productive home office environment. Health & Wellness Multiple Health Plan Options – Including a 100% employer-paid plan. Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program – Stay active, your way. On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future Paid Parental Leave – For both birthing and non-birthing parents. Traditional & Roth 401(k) – With a generous company match. Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms – Fuel your professional development. Competitive Salary & Bonuses – Your contributions are valued and rewarded. Equal Opportunity Employer Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Support sales and operational decision-making through data analysis, reporting, and process improvement. | Experience in sales operations or quantitative fields, proficiency in Excel, Salesforce, and Power BI, strong analytical skills, and ability to work in a fast-paced environment. | The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary We are currently looking for a Sales Operations Manager who will work closely with senior leadership of the company to support existing and new data analytics needs. S/he will provide leaders with data to support timely decisions as well as solve sales and operational challenges. The individual will be responsible for analyzing data from various sources and organizing it to support key performance metrics, sales productivity efforts, and operational efficiency improvements. What Your Impact Will Look Like Develop bottom up and top-down analyses of market size, penetration, and product mix to help develop territories and whitespace/greenfield opportunities Analyze and communicate monthly sales progress against major KPIs; provide areas of improvement Provide ad hoc sales reporting to support wider sales org as well as visualize groups of reports into dashboards Identify process inefficiencies, implement solutions, and track progress against end goal Provide analyses on sales funnel to find bottlenecks in process and increase funnel velocity Engage with sales org to consistently obtain feedback on systems, processes etc. to improve performance Work with Finance team on annual setting of targets, quotas, etc. and maintaining them throughout the year Work with Salesforce Admin team to ensure its structure can support enhanced sales productivity reporting and be the “source of truth” Consistently look for ways to structure, streamline and automate reporting and processes Ability to analyze large datasets and make sense of them in order to find operational improvements and scale Maintain weekly sales forecast Help with Board reporting and ensuring the accuracy of numbers/metrics reported Other duties as assigned You Will Love This Job If You Have You will have 2+ years of experience in Sales Operations or other quantitative field You have a clear understanding of Lead to Opportunity business process You have advanced Excel experience You are proficient in Salesforce.com (standard objects understanding required; custom objects understanding preferred) You have experience with Power BI You have strong analytical skills with ability to translate large datasets into actionable insights You are a self-starter with ability to see projects through to completion You have a strong competency in problem solving and data analysis You have previous experience in fast-paced and fast-growing organization You are a team-player and are collaborative in nature Pay Range USD $110,000.00 - USD $130,000.00 /Yr. About Us Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey. A few culture highlights include – Employee Resource Groups to encourage diverse voices Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off – Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. Work From Home Reimbursement – Support a productive home office environment. Health & Wellness Multiple Health Plan Options – Including a 100% employer-paid plan. Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program – Stay active, your way. On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future Paid Parental Leave – For both birthing and non-birthing parents. Traditional & Roth 401(k) – With a generous company match. Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms – Fuel your professional development. Competitive Salary & Bonuses – Your contributions are valued and rewarded. Equal Opportunity Employer Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Drive subscription sales, develop sales strategies, and manage customer relationships within the government SaaS market. | Proven success in B2B SaaS sales, experience with CRM tools, ability to navigate complex sales environments, and strong communication skills. | The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary The Granicus Local Enterprise Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. Local Enterprise Government includes large local municipalities and their most influential agencies and departments. We are looking for someone in the TX area preferably, but will consider anyone within the South Central US. What Your Impact Will Look Like Drive sales generation and foster market expansion within the designated territory. · Collaborate closely with the Marketing Team to ensure a robust lead pipeline and effective lead nurturing. · Craft and communicate compelling value propositions to prospective clients, highlighting the unique benefits of our solutions. · Facilitate collaborative selling opportunities with partners, leveraging synergies to maximize sales potential. · Lead pursuit teams for larger-scale opportunities, orchestrating efforts for comprehensive client engagement. · Guide and educate prospects through the purchasing journey, providing insights and assistance as needed. · Develop and execute a comprehensive sales plan aimed at surpassing predefined sales targets. · Gain deep insight into intricate customer requirements across operational, business, and technical domains, tailoring solutions accordingly. · Independently create and deliver customized presentations on Granicus, showcasing its potential to revolutionize public engagement strategies. · Coordinate internal resources, including sales support, marketing, and solution consultants, to deliver compelling pitches and proposals. · Oversee all aspects of sales activities within the assigned territory, from prospecting and tracking to opportunity management, revenue forecasting, and contract negotiation. Actively pursue leads generated through personal efforts and marketing initiatives, ensuring no opportunity is left untapped. · Assist in formulating sales strategies in collaboration with the management team, drawing on market insights and client feedback. · Maintain meticulous documentation of all interactions, activities, and correspondence in our Salesforce CRM system. · Prepare and deliver quarterly business reviews to Sales Management, Senior Management, and peers, providing comprehensive insights into sales performance and market trends. · Be prepared to travel approximately 25% of the time to engage with clients and prospects effectively. You Will Love This Job If You Have Effective Prospecting and Opportunity Closure: Demonstrates a track record of successfully identifying and nurturing sales leads through both direct outreach and in-person engagements, culminating in the successful closure of opportunities. · Proficient in CRM Utilization: Proficiently utilizes customer relationship management software to efficiently track leads, manage opportunities, and streamline sales processes, ensuring effective follow-up and nurturing of prospects. · Adaptability in Fast-Paced Environments: Thrives in dynamic, fast-paced environments, adept at managing multiple tasks and priorities under tight deadlines to maximize sales productivity and responsiveness to client needs. · Client-Centric Problem-Solving: Possesses a genuine passion for helping clients overcome challenges, employing exceptional problem-solving skills to tailor solutions that address their specific pain points and drive value. · Solution-Oriented Sales Approach: Executes sales processes within a solution-oriented framework, focusing on building strong relationships with clients and delivering persuasive oral and written communication to effectively communicate value propositions and drive sales outcomes. · Utilization of Technology for Sales Enhancement: Comfortable and experienced in leveraging technology tools and platforms to enhance sales effectiveness, utilizing digital resources to streamline processes, gather insights, and drive engagement with prospects. · Navigating Complex Sales Environments: Skilled in navigating committee-driven sales environments characterized by multiple stakeholders and decision-makers, adept at building consensus and overcoming objections to drive successful sales outcomes. · Influencing Abilities and Persuasive Communication: Capable of effectively persuading and influencing potential clients to consider our solutions, using compelling arguments and persuasive communication techniques to close deals. · Interpersonal Effectiveness and Collaborative Relationship-Building: Skilled in building strong, trust-based relationships with clients and internal teams alike, fostering collaboration and cooperation to drive successful sales outcomes. · Forward-Thinking and Strategic Mindset: Possesses a forward-thinking approach and strategic mindset, able to anticipate market trends and client needs to proactively tailor sales strategies for long-term success. · Strong Customer Orientation and Result Orientation: Demonstrates a deep commitment to understanding and meeting customer needs, coupled with a relentless focus on achieving sales targets and delivering measurable results. · Business Acumen: Exhibits a strong understanding of business principles and market dynamics, leveraging this knowledge to identify opportunities, mitigate risks, and make informed decisions that contribute to sales growth and profitability. Pay Range USD $110,000.00 - USD $125,000.00 /Yr. About Us Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey. A few culture highlights include – Employee Resource Groups to encourage diverse voices Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off – Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. Work From Home Reimbursement – Support a productive home office environment. Health & Wellness Multiple Health Plan Options – Including a 100% employer-paid plan. Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program – Stay active, your way. On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future Paid Parental Leave – For both birthing and non-birthing parents. Traditional & Roth 401(k) – With a generous company match. Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms – Fuel your professional development. Competitive Salary & Bonuses – Your contributions are valued and rewarded. Equal Opportunity Employer Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Lead data and insights teams to develop customer-centric dashboards and reporting solutions for government clients, driving digital service improvements. | Extensive experience in digital marketing analysis, team leadership, and developing data-driven services, preferably within government or public sector contexts. | This a Full Remote job, the offer is available from: Spain, Costa Rica, Idaho (USA) The Company: Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary: At Granicus, we understand that public interest technology isn't a one-size-fits-all solution. That's why we developed the Government Experience Cloud — a purpose-built platform to improve efficiency for internal and external operations, digital service delivery, and trust in government. Acknowledging that technology alone isn't enough to drive change, our skilled experience design agency, efficient technology implementation practices, and robust data-driven insights catalyze meaningful change in communities worldwide. Our unwavering commitment to the power of people, process, and technology sets us apart, enabling us to deliver excellence consistently. The Granicus Experience Group (GXG) is Granicus’ experience design agency, a cross-functional team of strategists, analysts, communicators and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state and local government customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes. A successful Senior Manager, Data & Insights, has proven experience in leading a successful team of digital marketing analysts, data scientists and business intelligence analysts, including strategic planning, capabilities development, business operations leadership, personnel direction and. In this role, you will lead teams and individual contributors to develop Data & Insights practice standards, expand our business capabilities and offerings, and mature our operations to scale. You will also lead cross-functional teams to best serve Granicus customers. Strong candidates will have a proven track record of connecting and translating customer needs into reporting or data solution requirements, developing comprehensive customer experience insights and reporting, and conveying actionable insights and optimization recommendations in a cohesive, customer-friendly manner. Candidates should have experience leading teams in analyzing multi-channel outreach and segment behavior across complex projects and cross-functional teams. Top candidates will have strong experience in leading teams to build actionable, client-facing dashboards incorporating multiple data sources. Ideal candidates will be skilled in optimizing and improving processes to increase operational efficiency and team collaboration. Preferred candidates will have experience developing and launching new data-led services for customers. Candidates must have a desire to lead a data-driven, customer-focused, fast-paced team that loves the mission of improving the citizen experience and providing world-class service to government clients. Who We Are: • Data-driven thinkers, grounding our insights and recommendations for growth in measurable data and context. • Human-centered design practitioners, understanding best practices, regardless of technology or use case, and always putting people at the center of our solutions. • Digital content creators, applying best practices to key message development, evaluation of current client content, and identifying optimization opportunities. • Innovators, leveraging design-thinking and other frameworks to keep our work fresh and help our customers adopt a mindset for change. We drive toward success with a spirit of experimentation and agility. How We Show Up to Work: • Demonstrate a polished, professional relationship with colleagues and customers. • Assume positive intent. • Be collaborative. Create space for and be open to different expertise and experiences. • Be dependable and reliable for our customers and our colleagues. • Be organized and manage your own workload. • Be proactive. Be willing to jump in, not wait to be told. • Be willing to try something new, not dependent on documented examples. • Be empathetic. Consider the human experience, needs and motivations of our customers and our colleagues. • Be open to feedback. Listen with the same passion with which you want to be heard. • Be curious. Gather information and knowledge. Consider new ideas and approaches. Consider what you might not know. What Your Impact Will Look Like: • Lead analysts and data scientists to design and deliver meaningful insights, reporting and dashboarding for our GXC and GXG customers. • Serve as a customer-facing leader in how data drives a more efficient or improved digital service delivery. • Lead delivery on sophisticated analytics platform dashboard solutions for Federal, State and Local government clients on their email/SMS sending, websites, surveys, etc., ensuring delivery is meeting client goals and Granicus strategic goals, while optimizing and improving • Oversee Data & Insights reporting and data work on Federal, State and Local clients • Strategically plan the development and launch of new data-led services and solutions, such as dashboard solutions or reporting and measurement services, including seller enablement, technical support, demo creation, pitches, pre-sales etc • Develop the Data & Insights practice services, solutions, client approach and processes, optimizing and improving processes to increase operational efficiency and team collaboration • Oversee all aspects of customer-facing data or reporting needs for GXC and GXG. • Key leader and strategic thinker on cross-functional efforts, including with product, engineering, data science, implementation and other technical teams across Granicus, guiding the strategic direction of the solution, aligned to Granicus goals. • Guide individual contributors in career pathing through monitoring and evaluation of performance, demonstration of initiative, and company growth • Collaborate with Director on strategic planning and innovation initiatives • Develop, grow and manage strategic customer relationships • Support GXG team members and other department resources to manage the scope, timeline, and delivery of data-driven deliverables. • Represent Granicus in speaking roles, panel participation, and internal or external engagements • Collaborate with the Government Experience and Insights leaders to ensure operational efficiencies, including resourcing, project management, and team utilization You Will Love This Job If You Have: Knowledge/Skills/Abilities: • Expert of leveraging data from digital communications tools and identifying the key metrics that matter, including gleaning insights from across the Granicus family of products of email marketing, online collaboration, website content management systems, online forms, and social networks to the next new thing • Expert in leading teams in the data collection, organization, analysis and visualization through QuickSight, Tableau, Power BI, or other data visualization tools. • Experience and/or enthusiasm for working with government • Appreciate data and enjoy telling stories with data • Experience developing and launching new services and/or capabilities to drive new business growth, including internal and external enablement • Self-motivated, flexible problem solver, who can keep the trains running (managing the routine) but can also adapt quickly and find alternative ways to get work done • Ability to act as a trusted, strategic adviser to top professionals; experienced in collaborating with and managing expectations of senior business leaders • Exceptional interpersonal skills for internal and external relationship building at all levels of the organization, including cross-departmental colleagues, C-suite and executive or strategic customers • Passion for public service, citizen engagement and communication • Ability to create and thrive in a lean, self-propelling, proactive environment • Commitment to diversity of thought and consideration of different ideas Experience/Credentials: • 7+ years of experience in digital marketing analysis preferably in a digital/social agency serving government or at a government agency • 2-5 years of experience in leading larger teams to ensure quality assurance and strategic direction of project deliverables including data configuration and management, link tracking strategies, custom dashboards, ongoing reporting and presentations for customers. Experience launching new services or capabilities to drive business growth. Other Job Info: These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. This role is typically performed on a computer using Zoom or Teams. Individual will be on camera throughout the day engaging with other employees. The role is typically performed indoors within a home office environment. This role is typically performed while sitting or standing at a desk. The individual will occasionally lift light objects Prior to the shutdown for the Covid-19 pandemic, GXG staff were expected to be available for on-site customer meetings with our federal, state and local customers. This included travel in some instances. As our customers' expectations and responses to the pandemic continue to evolve, GXG team members may once again be expected to be available for in-person customer meetings. Security Requirement • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. EEO Statement: • We are an EEO Employer. It has been and will continue to be a fundamental policy of Granicus not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status or any other characteristic prohibited by federal, state and/or local laws. About Us: Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. • We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. This offer from "Granicus" has been enriched by Jobgether.com and got a 81% flex score.

Lead AI technical strategy, design solutions, and co-innovate with government clients to deliver impactful AI solutions. | 7+ years in solution architecture, AI engineering, or enterprise consulting; deep experience with agentic AI frameworks; understanding of government workflows and data systems. | The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary As an Agentic AI Architect and value engineer, you will be the lead AI technical expert in strategic sales pursuits. You'll be the translator between Granicus’s AI capabilities and the real-world challenges faced by government agencies, painting a picture of what’s possible through agentic technology. You’ll work alongside sales, product, and customer experience teams to design solutions that solve customer problems and advance productized capabilities to capture market share. As a technical resource you will deliver proofs of concept and help support delivery of AI solutions through co-innovation with Granicus customers aimed at achieving measurable impact. You’ll bring deep subject matter expertise in technical scoping, costing, and risk mitigation, and you’ll be responsible for aligning technical requirements to business outcomes. As a key contributor to the sales process, you’ll increase win rates and total contract values by tying Granicus solutions to customer problems and desired outcomes. What Your Impact Will Look Like Essential Function Knowledge/Skills/Abilities Value Engineering & Strategic Alignment Lead discovery to identify high-impact automation opportunities. Quantify business outcomes (e.g., time savings, call deflection, cost reduction, staff capacity gains, and improved resident satisfaction). Align AI solutions with agency goals and compliance requirements and pitch highly technical solutions in plain language to executive and strategic government buyers. Develop “proof of value” concepts to demonstrate agentic capabilities and achieve desired outcomes. Customer Focused Co-Innovation Partner with Granicus customers, product and engineering teams to prototype new agentic capabilities grounded in real-world government workflows and constraints. Provide structured feedback on frameworks, connectors, agent behaviors, and orchestration logic to improve usability, performance, and compliance. Accelerate Granicus offerings by validating prototypes with customers to build clarity on roadmaps and design Influence product and service roadmaps and business models based on real-world implementation patterns, user feedback, and emerging industry trends. Validate customer buy-in, commitment to co-innovation and manage expectations to ensure highly effective partnerships. Technical Architecture & Integration Work closely with data scientists and engineers to design and scope end-to-end agentic AI solutions using industry leading agent frameworks. Scope, cost and de-risk implementation to speed delivery and value realization. Deeply understand key systems of record (e.g., permitting, licensing, GIS, CRM) and integration complexity, then partner with science and engineering to design agentic capabilities to enable seamless data exchange and orchestration. Define cross-departmental data flows, security models, and governance frameworks to ensure effective, scalable deployment of AI agents. Customer Value Realization Collaborate with Experience Partners and delivery teams to ensure the value promised in pre-sales is realized post-launch. Support testing, tuning, and optimization of AI agents in production. Monitor KPIs and recommend enhancements to improve adoption and outcomes. Experience/Credentials: 7+ years in solution architecture, AI engineering, or enterprise consulting Deep experience with agentic AI frameworks (e.g. Bedrock, AgentCore, Microsoft, Vertex, MCP, LangChain, etc.) Strong understanding of government workflows, data governance, and systems of record Pay Range USD $154,000.00 - USD $173,000.00 /Yr. About Us Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey. A few culture highlights include – Employee Resource Groups to encourage diverse voices Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off – Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. Work From Home Reimbursement – Support a productive home office environment. Health & Wellness Multiple Health Plan Options – Including a 100% employer-paid plan. Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program – Stay active, your way. On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future Paid Parental Leave – For both birthing and non-birthing parents. Traditional & Roth 401(k) – With a generous company match. Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms – Fuel your professional development. Competitive Salary & Bonuses – Your contributions are valued and rewarded. Equal Opportunity Employer Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Manage medium-sized customer projects through implementation lifecycle, serve as primary client contact, track progress and risks, and enable customers to utilize the AMANDA product effectively. | 3-5 years project management experience in customer-facing roles, bilingual English/French, strong communication and analytical skills, knowledge of project management tools, and ability to obtain/maintain Secret-level government security clearance. | Job Summary This Project Manager role lives within the customer engagement arm of the Granicus’ Digital Services Implementation Team and is a key member of the Implementation Services (IS) team. This team helps customers (government agencies) create valued online services, and partners with customer to enhance the way that government organizations support their communities through strategic experience management. As a Project Manager, you will be key partner in the successful rollout of projects across our customer base. This role is perfect for an individual with a passion for helping customers reach their strategic objectives. Your role starts at project kick-off by providing the client with a project plan, oversight of discovery, and requirements gathering, and ensuring the client receives the appropriate training for their implementation – where customers are both enabled and encouraged to utilize the system to its fullest potential. #Canada What Your Impact Will Look Like • Manage medium-sized customer projects during the implementation lifecycle. • Serve as the primary point of contact on projects for high-touch clients, providing insights on system performance, best practices and updates on state of account (status of enhancement requests, support tickets, etc.). • Prioritize initiatives based on business needs and requirements. • Serve as an advisor to the customer as they improve their online processes – keeping each personas experience top-of-mind at every turn. • Track progress against milestones, budgetary guidelines, or other performance indicators, and prepares reports to senior management. • Create and maintain project plans, project status reports, and other relevant project documentation. • Identify potential implementation risks and mitigation – as early as possible. • Evaluate and assess customer business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. • Enable customers to utilize the AMANDA Product by creating project plans aligned to their implementation goals. • Participate in sprint planning, review, and retrospective meetings and provide feedback to the team. • Collaborate and work closely with internal partners. You will be fostering relationships with coworkers across the company to support their efforts while delivering products. • Security Requirements: • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. • Must be willing and able to obtain/maintain a Secret-level security clearance through the Government of Canada. Details regarding the requirements for a Secret-level security clearance can be found on this website: https://www.tpsgc-pwgsc.gc.ca/esc-src/msc-csm/chap4-eng.html#s42 You Will Love This Job If You Have • Are bilingual (English and French) – required. • Minimum of 3 to 5 years of experience in project management, preferably in a customer-facing role. • Excellent communication and interpersonal skills with a proven track record of building and maintaining strong relationships with clients. • Ability to manage multiple projects and prioritize tasks to ensure deadlines are met. • Strong analytical skills and experience with data analysis and trend analysis to identify opportunities and areas of improvement. • Knowledge of project management tools, methodologies, and best practices. • Ability to work independently and collaboratively within a team. • Ability to manage conflict and influence decision-making at all levels of the organization. • Strong organizational and planning skills with the ability to manage complex, multi-faceted projects. • Proven experience in proactively gathering information about product performance, customer feedback, and market trends to identify areas of improvement and opportunities for growth. • Solid understanding of Customer Relationship Management (CRM). • Proactive and data driven. • Demonstrate and ensure timelyand thorough communication of strategy, deliverable status, and results • Have a proven ability to flex between the technical and business sides of your brain – engineers and cross-functional team members alike love to work with you. • Have the ability to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions. • Have excellent communications skills – listening, verbal, and written. • Can help drive your team’s success and are a self-starter. • Preferred Skills: • Have served as a program manager for high-touch clients. • Possess a Project Management Professional Certification or Equivalent. • Have experience working with remote teams. • Have experience with city/county level planning, and possess an understanding of land-use regulations, zoning laws, and enforcement strategies. • Have previous experience with the AMANDA product. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance. Here’s what you can expect as a Canada-based team member: Flexibility & Balance • Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. Health & Wellness • Medical & Dental Benefits – 100% Employer-Paid. Comprehensive coverage for you and your family. • Vision Reimbursement Program – Keep your eyes on the future with vision care support. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future • Paid Parental Leave – For both birthing and non-birthing parents. • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Lead and manage technical implementations of the AMANDA platform for government clients, collaborating with cross-functional teams to deliver customized solutions and training. | 5+ years experience with Python, APIs, React, web technologies, strong technical literacy, and preferably AMANDA platform experience. | Job Summary Job Summary This Technical Implementation Consultant role lives within the customer engagement arm of the Granicus’ Digital Services Implementation Team and is a key member of the Implementation Services (IS) team. This team helps customers (government agencies) create valued online services, and partners with customer to enhance the way that government organizations support their communities through strategic experience management. As a Technical Implementation Consultant, you will be an expert on the AMANDA platform, and a key partner in the successful rollout of projects across North America. You are a customer focused leader who works hand-in-hand with the project management team to implement products and solutions that require a higher level of technical knowledge (i.e. Web Services, internal and external APIs, SMS products and additional product integrations) for new and existing clients. Expert technical knowledge and enthusiasm for client success are cornerstones of this role. #Canada What Your Impact Will Look Like • Master the AMANDA platform – you will be the internal expert on the implementation of the product. • Serve as an advisor to the customer as they improve their online processes. • Define features, phases, and solution requirements for customer implementations. • Provide specifications according to which the solution is defined, managed, and delivered. • Advocate and evangelize “best practice” approaches to client set ups to ensure long term success and value for Granicus clients. • Ensure implementations meet client specific missions and solve core challenges around effective, efficient and engaging communications. • In partnership with the assigned Project Manager, lead and manage multiple Granicus technical product implementations and solutions on schedule and with high quality. • Clarify and drive implementation commitments. • Collaborate with product, engineering and other technical stakeholders on delivery of key solutions for the customer. • Develop training and implementation documentation for customized implementations. • Conduct system training for client administrators and developers, when applicable. • Work closely with Process Designers (internal “builders”) and Project Managers that interface with customers alongside you - to advise on progress and share ideas. • Ensure acceptance criteria are clearly defined and verify it matches the requirements. • Stay up to date on the latest process, IT advancements, and programming languages to automate and modernize systems. • Effectively communicate your insights and plans to cross-functional team members. • Prioritize initiatives based on business needs and requirements. • Serve as a liaison between stakeholders and users. • Assess the needs of each client; recommend and document solutions. • Collaborate with product engineering on validating designs and producing technical requirements for product enhancements when necessary. You Will Love This Job If You Have • BA/BS degree or equivalent experience in development. • Have high level technical literacy and familiarity with a broad scope of technologies used to build web applications, which helps determine how a software solution fits into an organization’s current structure and assists in the development of specifications and requirements. • 5+ years of experience with APIs, PostGreSQL, MySQL, JSON, XML, HTML, CSS and JavaScript. • 5+ years of experience with Python. • 2-5 years of experience with React. • Have ability to analyze a process, and easily see the “if/then” in the logic. • Have ability to build online forms and/or workflow strongly preferred. You know which fields need to be displayed on a form, and which questions are context sensitive (e.g. children dates of birth to be requested only where number of children is greater than zero). • Demonstrate and ensure timely and thorough communication of strategy, deliverable status, and results. • Have ability to flex between the technical and business sides of your brain – engineers and cross-functional team members alike love to work with you. • Have ability to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions. • Have strong history of successfully facilitating technical implementations on time. • A problem-solver who can quickly change direction / update proposed solutions based on updated client specifications or system limitations. • Have a relentless commitment to prioritizing the most valuable work first. • Have excellent communications skills – listening, verbal, and written. • Can work both independently and as a member of cross-functional teams. • You have a track record of functioning well in a fast-paced, dynamic environment with competing demands. • Value the importance of user experience. • Have a passion for customers. • Are bilingual (English and French) – preferred. • Have served as a developer for high-touch clients. • Have previous experience with the AMANDA product. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance. Here’s what you can expect as a Canada-based team member: Flexibility & Balance • Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. Health & Wellness • Medical & Dental Benefits – 100% Employer-Paid. Comprehensive coverage for you and your family. • Vision Reimbursement Program – Keep your eyes on the future with vision care support. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future • Paid Parental Leave – For both birthing and non-birthing parents. • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Drive subscription sales and market expansion within a designated territory by managing leads, coordinating internal resources, delivering presentations, and negotiating contracts to meet sales targets. | Proven success in prospecting and closing sales, proficiency with CRM tools, ability to navigate complex sales environments, strong interpersonal and communication skills, and a strategic, client-focused sales approach. | The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. The Granicus Local Enterprise Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. Local Enterprise Government includes large local municipalities and their most influential agencies and departments. #UnitedStates \n What your impact will look like: Drive sales generation and foster market expansion within the designated territory. Collaborate closely with the Marketing Team to ensure a robust lead pipeline and effective lead nurturing. Craft and communicate compelling value propositions to prospective clients, highlighting the unique benefits of our solutions. Facilitate collaborative selling opportunities with partners, leveraging synergies to maximize sales potential. Lead pursuit teams for larger-scale opportunities, orchestrating efforts for comprehensive client engagement. Guide and educate prospects through the purchasing journey, providing insights and assistance as needed. Develop and execute a comprehensive sales plan aimed at surpassing predefined sales targets. Gain deep insight into intricate customer requirements across operational, business, and technical domains, tailoring solutions accordingly. Independently create and deliver customized presentations on Granicus, showcasing its potential to revolutionize public engagement strategies. Coordinate internal resources, including sales support, marketing, and solution consultants, to deliver compelling pitches and proposals. Oversee all aspects of sales activities within the assigned territory, from prospecting and tracking to opportunity management, revenue forecasting, and contract negotiation. Actively pursue leads generated through personal efforts and marketing initiatives, ensuring no opportunity is left untapped. Assist in formulating sales strategies in collaboration with the management team, drawing on market insights and client feedback. Maintain meticulous documentation of all interactions, activities, and correspondence in our Salesforce CRM system. Prepare and deliver quarterly business reviews to Sales Management, Senior Management, and peers, providing comprehensive insights into sales performance and market trends. Be prepared to travel approximately 25% of the time to engage with clients and prospects effectively. You'll love this job if you have the following skills and competencies: Effective Prospecting and Opportunity Closure: Demonstrates a track record of successfully identifying and nurturing sales leads through both direct outreach and in-person engagements, culminating in the successful closure of opportunities. Proficient in CRM Utilization: Proficiently utilizes customer relationship management software to efficiently track leads, manage opportunities, and streamline sales processes, ensuring effective follow-up and nurturing of prospects. Adaptability in Fast-Paced Environments: Thrives in dynamic, fast-paced environments, adept at managing multiple tasks and priorities under tight deadlines to maximize sales productivity and responsiveness to client needs. Client-Centric Problem-Solving: Possesses a genuine passion for helping clients overcome challenges, employing exceptional problem-solving skills to tailor solutions that address their specific pain points and drive value. Solution-Oriented Sales Approach: Executes sales processes within a solution-oriented framework, focusing on building strong relationships with clients and delivering persuasive oral and written communication to effectively communicate value propositions and drive sales outcomes. Utilization of Technology for Sales Enhancement: Comfortable and experienced in leveraging technology tools and platforms to enhance sales effectiveness, utilizing digital resources to streamline processes, gather insights, and drive engagement with prospects. Navigating Complex Sales Environments: Skilled in navigating committee-driven sales environments characterized by multiple stakeholders and decision-makers, adept at building consensus and overcoming objections to drive successful sales outcomes. Influencing Abilities and Persuasive Communication: Capable of effectively persuading and influencing potential clients to consider our solutions, using compelling arguments and persuasive communication techniques to close deals. Interpersonal Effectiveness and Collaborative Relationship-Building: Skilled in building strong, trust-based relationships with clients and internal teams alike, fostering collaboration and cooperation to drive successful sales outcomes. Forward-Thinking and Strategic Mindset: Possesses a forward-thinking approach and strategic mindset, able to anticipate market trends and client needs to proactively tailor sales strategies for long-term success. Strong Customer Orientation and Result Orientation: Demonstrates a deep commitment to understanding and meeting customer needs, coupled with a relentless focus on achieving sales targets and delivering measurable results. Business Acumen: Exhibits a strong understanding of business principles and market dynamics, leveraging this knowledge to identify opportunities, mitigate risks, and make informed decisions that contribute to sales growth and profitability. \n $110,000 - $125,000 a year + commission and benefits \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements - Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. - Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team - We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture - At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. - A few culture highlights include – Employee Resource Groups to encourage diverse voices - Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact - We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S. - Flexible Time Off - Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance - 401(k) plan with matching contribution - Paid Parental Leave - Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance - Group legal coverage - And more! Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.