Granicus

The Agentic AI Architect and Value Engineer will lead AI technical expertise in strategic sales, translating AI capabilities to address government challenges. They will collaborate with sales, product, and customer experience teams to design solutions and deliver proofs of concept. | Candidates should have over 7 years of experience in solution architecture, AI engineering, or enterprise consulting, with deep knowledge of agentic AI frameworks. A strong understanding of government workflows and data governance is also required. | The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary As an Agentic AI Architect and value engineer, you will be the lead AI technical expert in strategic sales pursuits. You'll be the translator between Granicus’s AI capabilities and the real-world challenges faced by government agencies, painting a picture of what’s possible through agentic technology. You’ll work alongside sales, product, and customer experience teams to design solutions that solve customer problems and advance productized capabilities to capture market share. As a technical resource you will deliver proofs of concept and help support delivery of AI solutions through co-innovation with Granicus customers aimed at achieving measurable impact. You’ll bring deep subject matter expertise in technical scoping, costing, and risk mitigation, and you’ll be responsible for aligning technical requirements to business outcomes. As a key contributor to the sales process, you’ll increase win rates and total contract values by tying Granicus solutions to customer problems and desired outcomes. What Your Impact Will Look Like Essential Function Knowledge/Skills/Abilities Value Engineering & Strategic Alignment Lead discovery to identify high-impact automation opportunities. Quantify business outcomes (e.g., time savings, call deflection, cost reduction, staff capacity gains, and improved resident satisfaction). Align AI solutions with agency goals and compliance requirements and pitch highly technical solutions in plain language to executive and strategic government buyers. Develop “proof of value” concepts to demonstrate agentic capabilities and achieve desired outcomes. Customer Focused Co-Innovation Partner with Granicus customers, product and engineering teams to prototype new agentic capabilities grounded in real-world government workflows and constraints. Provide structured feedback on frameworks, connectors, agent behaviors, and orchestration logic to improve usability, performance, and compliance. Accelerate Granicus offerings by validating prototypes with customers to build clarity on roadmaps and design Influence product and service roadmaps and business models based on real-world implementation patterns, user feedback, and emerging industry trends. Validate customer buy-in, commitment to co-innovation and manage expectations to ensure highly effective partnerships. Technical Architecture & Integration Work closely with data scientists and engineers to design and scope end-to-end agentic AI solutions using industry leading agent frameworks. Scope, cost and de-risk implementation to speed delivery and value realization. Deeply understand key systems of record (e.g., permitting, licensing, GIS, CRM) and integration complexity, then partner with science and engineering to design agentic capabilities to enable seamless data exchange and orchestration. Define cross-departmental data flows, security models, and governance frameworks to ensure effective, scalable deployment of AI agents. Customer Value Realization Collaborate with Experience Partners and delivery teams to ensure the value promised in pre-sales is realized post-launch. Support testing, tuning, and optimization of AI agents in production. Monitor KPIs and recommend enhancements to improve adoption and outcomes. Experience/Credentials: 7+ years in solution architecture, AI engineering, or enterprise consulting Deep experience with agentic AI frameworks (e.g. Bedrock, AgentCore, Microsoft, Vertex, MCP, LangChain, etc.) Strong understanding of government workflows, data governance, and systems of record Pay Range USD $154,000.00 - USD $173,000.00 /Yr. About Us Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey. A few culture highlights include – Employee Resource Groups to encourage diverse voices Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off – Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. Work From Home Reimbursement – Support a productive home office environment. Health & Wellness Multiple Health Plan Options – Including a 100% employer-paid plan. Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program – Stay active, your way. On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future Paid Parental Leave – For both birthing and non-birthing parents. Traditional & Roth 401(k) – With a generous company match. Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms – Fuel your professional development. Competitive Salary & Bonuses – Your contributions are valued and rewarded. Equal Opportunity Employer Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Manage client portfolios, drive product adoption, build relationships, analyze data, and identify growth opportunities. | 2-3+ years in customer success or related fields, strong analytics skills, experience with CRM and SaaS, excellent interpersonal skills, and ability to manage multiple priorities. | The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary The Customer Success Consultant is accountable for our clients' adoption of our growing suite of SaaS solutions and services across client segment tiers, driving visible value aligned with our clients' business outcomes. As a consultant, you will act as a powerful client advocate, providing exceptional customer service so that our clients can deliver high-quality civic and citizen experiences in their communities. You will develop your experience with Software as a Service (SaaS) platforms and the ability to translate the capabilities of a technology platform into specific benefits for a given client. What Your Impact Will Look Like Proactively manage an assigned portfolio of clients through the customer journey, adjusting approach based on client needs and segment requirements Act as interface among sales, implementation, and support to track, resolve and follow up on customer issues Advise customers on best practices of Granicus products through various engagement methods appropriate to the client segment Build strong relationships by maintaining engagement, creating communication plans and routine account reviews Manage escalations by creating save plans and engaging leadership as needed Analyze client usage data via Salesforce reports and PowerBI signature dashboards to make data-driven recommendations Collaborate with Sales to develop territory expansion plans and coordinate customer outreach Identify and document expansion opportunities through the Client Services Qualified Leads Program Present solutions and value propositions to client stakeholders where appropriate Contribute to strategic upsell/cross-sell initiatives across your portfolio Advocate for customers through participation in internal cross-functional meetings Achieve quarterly and annual targets for Net Promoter Score Program and Business Reviews Identify Customer References and Success Stories quarterly Pursue developments in Granicus product portfolio, SaaS customer-success practices, and modern engagement trends Represent Granicus at internal and external speaking events as a subject-matter expert Maintain strong knowledge of product policies, integrations, and industry developments Employ best practices for customer success within your client segment Monitor and optimize customer health scores and engagement metrics Contribute to churn mitigation strategies Follow standardized operating procedures for workflow optimization You Will Love This Job If You Have 2-3+ years of experience in a relevant field such as customer success, account management, or client services Strong appetite for analytics and advancement driven by data Excellent organizational skills and ability to manage multiple priorities efficiently Adaptability to different client needs and engagement approaches Exceptional interpersonal skills for building and maintaining client relationships Experience with CRM platforms (Salesforce preferred) and customer success technologies (Totango preferred) Ability to thrive in a lean, self-propelling, proactive environment Experience with or knowledge of public sector organizations preferred Change management experience valued Commitment to diversity of thought and consideration of different ideas Performance Metrics: Client engagement effectiveness Customer satisfaction scores and Net Promoter Score (NPS) Customer retention rates Product adoption metrics Process efficiency achievements Expansion opportunity identification Account growth through upsell and cross-sell where applicable Travel Requirements: This position may require domestic U.S. travel for Client Meetings in your designated portfolio, with frequency varying based on client segment assignment, as global conditions allow. Pay Range USD $60,600.00 - USD $73,000.00 /Yr. About Us Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey. A few culture highlights include – Employee Resource Groups to encourage diverse voices Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member: Flexibility & Balance Flexible Time Off – Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. Work From Home Reimbursement – Support a productive home office environment. Health & Wellness Multiple Health Plan Options – Including a 100% employer-paid plan. Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program – Stay active, your way. On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future Paid Parental Leave – For both birthing and non-birthing parents. Traditional & Roth 401(k) – With a generous company match. Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms – Fuel your professional development. Competitive Salary & Bonuses – Your contributions are valued and rewarded. Equal Opportunity Employer Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Manage medium-sized customer projects through implementation lifecycle, serve as primary client contact, track progress and risks, and enable customers to utilize the AMANDA product effectively. | 3-5 years project management experience in customer-facing roles, bilingual English/French, strong communication and analytical skills, knowledge of project management tools, and ability to obtain/maintain Secret-level government security clearance. | Job Summary This Project Manager role lives within the customer engagement arm of the Granicus’ Digital Services Implementation Team and is a key member of the Implementation Services (IS) team. This team helps customers (government agencies) create valued online services, and partners with customer to enhance the way that government organizations support their communities through strategic experience management. As a Project Manager, you will be key partner in the successful rollout of projects across our customer base. This role is perfect for an individual with a passion for helping customers reach their strategic objectives. Your role starts at project kick-off by providing the client with a project plan, oversight of discovery, and requirements gathering, and ensuring the client receives the appropriate training for their implementation – where customers are both enabled and encouraged to utilize the system to its fullest potential. #Canada What Your Impact Will Look Like • Manage medium-sized customer projects during the implementation lifecycle. • Serve as the primary point of contact on projects for high-touch clients, providing insights on system performance, best practices and updates on state of account (status of enhancement requests, support tickets, etc.). • Prioritize initiatives based on business needs and requirements. • Serve as an advisor to the customer as they improve their online processes – keeping each personas experience top-of-mind at every turn. • Track progress against milestones, budgetary guidelines, or other performance indicators, and prepares reports to senior management. • Create and maintain project plans, project status reports, and other relevant project documentation. • Identify potential implementation risks and mitigation – as early as possible. • Evaluate and assess customer business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. • Enable customers to utilize the AMANDA Product by creating project plans aligned to their implementation goals. • Participate in sprint planning, review, and retrospective meetings and provide feedback to the team. • Collaborate and work closely with internal partners. You will be fostering relationships with coworkers across the company to support their efforts while delivering products. • Security Requirements: • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. • Must be willing and able to obtain/maintain a Secret-level security clearance through the Government of Canada. Details regarding the requirements for a Secret-level security clearance can be found on this website: https://www.tpsgc-pwgsc.gc.ca/esc-src/msc-csm/chap4-eng.html#s42 You Will Love This Job If You Have • Are bilingual (English and French) – required. • Minimum of 3 to 5 years of experience in project management, preferably in a customer-facing role. • Excellent communication and interpersonal skills with a proven track record of building and maintaining strong relationships with clients. • Ability to manage multiple projects and prioritize tasks to ensure deadlines are met. • Strong analytical skills and experience with data analysis and trend analysis to identify opportunities and areas of improvement. • Knowledge of project management tools, methodologies, and best practices. • Ability to work independently and collaboratively within a team. • Ability to manage conflict and influence decision-making at all levels of the organization. • Strong organizational and planning skills with the ability to manage complex, multi-faceted projects. • Proven experience in proactively gathering information about product performance, customer feedback, and market trends to identify areas of improvement and opportunities for growth. • Solid understanding of Customer Relationship Management (CRM). • Proactive and data driven. • Demonstrate and ensure timelyand thorough communication of strategy, deliverable status, and results • Have a proven ability to flex between the technical and business sides of your brain – engineers and cross-functional team members alike love to work with you. • Have the ability to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions. • Have excellent communications skills – listening, verbal, and written. • Can help drive your team’s success and are a self-starter. • Preferred Skills: • Have served as a program manager for high-touch clients. • Possess a Project Management Professional Certification or Equivalent. • Have experience working with remote teams. • Have experience with city/county level planning, and possess an understanding of land-use regulations, zoning laws, and enforcement strategies. • Have previous experience with the AMANDA product. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance. Here’s what you can expect as a Canada-based team member: Flexibility & Balance • Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. Health & Wellness • Medical & Dental Benefits – 100% Employer-Paid. Comprehensive coverage for you and your family. • Vision Reimbursement Program – Keep your eyes on the future with vision care support. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future • Paid Parental Leave – For both birthing and non-birthing parents. • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Lead and manage technical implementations of the AMANDA platform for government clients, collaborating with cross-functional teams to deliver customized solutions and training. | 5+ years experience with Python, APIs, React, web technologies, strong technical literacy, and preferably AMANDA platform experience. | Job Summary Job Summary This Technical Implementation Consultant role lives within the customer engagement arm of the Granicus’ Digital Services Implementation Team and is a key member of the Implementation Services (IS) team. This team helps customers (government agencies) create valued online services, and partners with customer to enhance the way that government organizations support their communities through strategic experience management. As a Technical Implementation Consultant, you will be an expert on the AMANDA platform, and a key partner in the successful rollout of projects across North America. You are a customer focused leader who works hand-in-hand with the project management team to implement products and solutions that require a higher level of technical knowledge (i.e. Web Services, internal and external APIs, SMS products and additional product integrations) for new and existing clients. Expert technical knowledge and enthusiasm for client success are cornerstones of this role. #Canada What Your Impact Will Look Like • Master the AMANDA platform – you will be the internal expert on the implementation of the product. • Serve as an advisor to the customer as they improve their online processes. • Define features, phases, and solution requirements for customer implementations. • Provide specifications according to which the solution is defined, managed, and delivered. • Advocate and evangelize “best practice” approaches to client set ups to ensure long term success and value for Granicus clients. • Ensure implementations meet client specific missions and solve core challenges around effective, efficient and engaging communications. • In partnership with the assigned Project Manager, lead and manage multiple Granicus technical product implementations and solutions on schedule and with high quality. • Clarify and drive implementation commitments. • Collaborate with product, engineering and other technical stakeholders on delivery of key solutions for the customer. • Develop training and implementation documentation for customized implementations. • Conduct system training for client administrators and developers, when applicable. • Work closely with Process Designers (internal “builders”) and Project Managers that interface with customers alongside you - to advise on progress and share ideas. • Ensure acceptance criteria are clearly defined and verify it matches the requirements. • Stay up to date on the latest process, IT advancements, and programming languages to automate and modernize systems. • Effectively communicate your insights and plans to cross-functional team members. • Prioritize initiatives based on business needs and requirements. • Serve as a liaison between stakeholders and users. • Assess the needs of each client; recommend and document solutions. • Collaborate with product engineering on validating designs and producing technical requirements for product enhancements when necessary. You Will Love This Job If You Have • BA/BS degree or equivalent experience in development. • Have high level technical literacy and familiarity with a broad scope of technologies used to build web applications, which helps determine how a software solution fits into an organization’s current structure and assists in the development of specifications and requirements. • 5+ years of experience with APIs, PostGreSQL, MySQL, JSON, XML, HTML, CSS and JavaScript. • 5+ years of experience with Python. • 2-5 years of experience with React. • Have ability to analyze a process, and easily see the “if/then” in the logic. • Have ability to build online forms and/or workflow strongly preferred. You know which fields need to be displayed on a form, and which questions are context sensitive (e.g. children dates of birth to be requested only where number of children is greater than zero). • Demonstrate and ensure timely and thorough communication of strategy, deliverable status, and results. • Have ability to flex between the technical and business sides of your brain – engineers and cross-functional team members alike love to work with you. • Have ability to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions. • Have strong history of successfully facilitating technical implementations on time. • A problem-solver who can quickly change direction / update proposed solutions based on updated client specifications or system limitations. • Have a relentless commitment to prioritizing the most valuable work first. • Have excellent communications skills – listening, verbal, and written. • Can work both independently and as a member of cross-functional teams. • You have a track record of functioning well in a fast-paced, dynamic environment with competing demands. • Value the importance of user experience. • Have a passion for customers. • Are bilingual (English and French) – preferred. • Have served as a developer for high-touch clients. • Have previous experience with the AMANDA product. The Benefits At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance. Here’s what you can expect as a Canada-based team member: Flexibility & Balance • Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. Health & Wellness • Medical & Dental Benefits – 100% Employer-Paid. Comprehensive coverage for you and your family. • Vision Reimbursement Program – Keep your eyes on the future with vision care support. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future • Paid Parental Leave – For both birthing and non-birthing parents. • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Drive subscription sales and market expansion within a designated territory by managing leads, coordinating internal resources, delivering presentations, and negotiating contracts to meet sales targets. | Proven success in prospecting and closing sales, proficiency with CRM tools, ability to navigate complex sales environments, strong interpersonal and communication skills, and a strategic, client-focused sales approach. | The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. The Granicus Local Enterprise Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. Ours is a Team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The Enterprise Account Executive generates subscription sales for our SaaS platform and related services in an assigned territory. Local Enterprise Government includes large local municipalities and their most influential agencies and departments. #UnitedStates \n What your impact will look like: Drive sales generation and foster market expansion within the designated territory. Collaborate closely with the Marketing Team to ensure a robust lead pipeline and effective lead nurturing. Craft and communicate compelling value propositions to prospective clients, highlighting the unique benefits of our solutions. Facilitate collaborative selling opportunities with partners, leveraging synergies to maximize sales potential. Lead pursuit teams for larger-scale opportunities, orchestrating efforts for comprehensive client engagement. Guide and educate prospects through the purchasing journey, providing insights and assistance as needed. Develop and execute a comprehensive sales plan aimed at surpassing predefined sales targets. Gain deep insight into intricate customer requirements across operational, business, and technical domains, tailoring solutions accordingly. Independently create and deliver customized presentations on Granicus, showcasing its potential to revolutionize public engagement strategies. Coordinate internal resources, including sales support, marketing, and solution consultants, to deliver compelling pitches and proposals. Oversee all aspects of sales activities within the assigned territory, from prospecting and tracking to opportunity management, revenue forecasting, and contract negotiation. Actively pursue leads generated through personal efforts and marketing initiatives, ensuring no opportunity is left untapped. Assist in formulating sales strategies in collaboration with the management team, drawing on market insights and client feedback. Maintain meticulous documentation of all interactions, activities, and correspondence in our Salesforce CRM system. Prepare and deliver quarterly business reviews to Sales Management, Senior Management, and peers, providing comprehensive insights into sales performance and market trends. Be prepared to travel approximately 25% of the time to engage with clients and prospects effectively. You'll love this job if you have the following skills and competencies: Effective Prospecting and Opportunity Closure: Demonstrates a track record of successfully identifying and nurturing sales leads through both direct outreach and in-person engagements, culminating in the successful closure of opportunities. Proficient in CRM Utilization: Proficiently utilizes customer relationship management software to efficiently track leads, manage opportunities, and streamline sales processes, ensuring effective follow-up and nurturing of prospects. Adaptability in Fast-Paced Environments: Thrives in dynamic, fast-paced environments, adept at managing multiple tasks and priorities under tight deadlines to maximize sales productivity and responsiveness to client needs. Client-Centric Problem-Solving: Possesses a genuine passion for helping clients overcome challenges, employing exceptional problem-solving skills to tailor solutions that address their specific pain points and drive value. Solution-Oriented Sales Approach: Executes sales processes within a solution-oriented framework, focusing on building strong relationships with clients and delivering persuasive oral and written communication to effectively communicate value propositions and drive sales outcomes. Utilization of Technology for Sales Enhancement: Comfortable and experienced in leveraging technology tools and platforms to enhance sales effectiveness, utilizing digital resources to streamline processes, gather insights, and drive engagement with prospects. Navigating Complex Sales Environments: Skilled in navigating committee-driven sales environments characterized by multiple stakeholders and decision-makers, adept at building consensus and overcoming objections to drive successful sales outcomes. Influencing Abilities and Persuasive Communication: Capable of effectively persuading and influencing potential clients to consider our solutions, using compelling arguments and persuasive communication techniques to close deals. Interpersonal Effectiveness and Collaborative Relationship-Building: Skilled in building strong, trust-based relationships with clients and internal teams alike, fostering collaboration and cooperation to drive successful sales outcomes. Forward-Thinking and Strategic Mindset: Possesses a forward-thinking approach and strategic mindset, able to anticipate market trends and client needs to proactively tailor sales strategies for long-term success. Strong Customer Orientation and Result Orientation: Demonstrates a deep commitment to understanding and meeting customer needs, coupled with a relentless focus on achieving sales targets and delivering measurable results. Business Acumen: Exhibits a strong understanding of business principles and market dynamics, leveraging this knowledge to identify opportunities, mitigate risks, and make informed decisions that contribute to sales growth and profitability. \n $110,000 - $125,000 a year + commission and benefits \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements - Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. - Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team - We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture - At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. - A few culture highlights include – Employee Resource Groups to encourage diverse voices - Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact - We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S. - Flexible Time Off - Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance - 401(k) plan with matching contribution - Paid Parental Leave - Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance - Group legal coverage - And more! Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.