13 open positions available
You would expand and manage agency relationships, train agency staff, monitor sales performance, and drive local growth plans for GEICO products. | The role prefers a bachelor’s degree or sales or insurance experience, with insurance experience required, plus a valid driver’s license and auto insurance. | Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Territory Sales Manager (OHIO) Insurance Experience Is Required LOCATIONS: Candidates must reside and be able to travel within their geographic area. Territory sizes are dependent on the state the candidate manages. • Candidate must reside/live near Cleveland, OH • Territory: State of OH • Travel: 30% Summary We are seeking a Territory Sales Manager with insurance experience position who will be responsible for growth of agency relationships to increase profit of GEICO and GEICO-affiliated products within an assigned area of responsibility. OVERSEES the development and execution of policies that cater to increasing agency relationships. Responsibilites • Prospects, interviews, and approves new appointments to expand GEICO’s agency distribution. • Manage agents within a designated area of responsibility using in person, virtual, phone, and email to build relationships, deliver trainings, and manage agency performance. Implements policies and procedures of the agency program. • Takes national strategic initiatives and translates them into local goals and objectives; GAINS commitment and holds agents accountable for execution. • Monitors the performance of agents in relation to goals, procedures, and guidelines. • Counsels’ agents, and with leadership support, takes disciplinary action of agents up to and including termination. • Delivers effective communications; assists agencies in developing local marketing plans and strategies to meet growth goals. Uses data analysis to prepare pre-call strategies to focus on the greatest opportunity within the designated area of responsibility and/or specific agency. • Acts as subject matter expert on GEICO and GEICO-affiliated product, features, and tools. Research to maintain a clear understanding of competitor offerings to influence agents to sell our product. • Evaluates agency performance and holds agents accountable for agreed upon action plans. • Conducts training of agency staff on GEICO and GEICO-affiliated products, services, and value proposition. • In collaboration with leadership and the product team, develops efficient and effective growth plans utilized by agencies. • Prepares department business plans, staffing projections and budgets. Requisitions supplies and materials necessary for efficient operation. Reviews plans and budgets periodically to achieve cost reduction where possible. • Adheres to the GEICO Code of Conduct, company policies and operating principles. • Meets attendance standard at business location to perform necessary job functions and to facilitate interaction with subordinates and management. Requirements • Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing and speaking • Must be able to speak in a clear, empathic and professional manner via phone • Must be able to meet in person and virtual • Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills • Must be able to multi-task • Must be able to learn and apply large amounts of technical and procedural information • Preferred experience: • Bachelor’s degree or 3 years sales or relevant insurance (claims preferred) experience • Prior experience with driving sales results • Prior experience working with different lines of insurance a plus (P&C, Commercial, Life/Health) • Compliance with GEICO’s driving standards and/or policy • Valid driver’s license and auto insurance LOCATIONS: Candidates must reside and be able to travel within their geographic area. Territory sizes are dependent on the state the candidate manages. • Candidate must reside/live near Cleveland, OH • Territory: State of OH • Travel: 30% Annual Salary $97,375.00 - $151,700.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Define technical architecture and strategy for platforms integrating applied AI and lead automated testing strategy while mentoring teams. | Over 10 years full-stack experience with cloud-native microservices, AI-augmented workflows, automated testing frameworks, and leadership driving technical roadmaps. | Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Our Senior Staff Engineer works with our engineering organization to innovate and build new systems, improve and enhance existing systems, and identify new opportunities to apply your knowledge to solve critical problems. You will set technical direction for a medium-to-large product or platform capability area, lead the strategy and execution of a multi-team technical roadmap that increases delivery velocity and unlocks new engineering capabilities, and shape how applied AI and intelligent automation are incorporated into enterprise solutions where they materially improve business outcomes. You will define reusable frameworks and standards, drive adoption and buy-in across teams, and communicate technical strategy clearly to tech and business stakeholders. The ideal candidate is self-directed, with deep technical expertise, strong judgment on which AI technologies are appropriate for various use cases, and a track record of raising engineering quality—including automated testing and AI-accelerated test practices—while ensuring solutions meet enterprise standards for reliability, security, and operability. Position Responsibilities As a Senior Staff Engineer, you will: Own technical architecture and direction for a medium-to-large, cross-functional product or platform capability area; align roadmaps across teams and surface tradeoffs to stakeholders, including applied AI architecture, technology selection, and integration patterns Drive adoption of platforms, patterns, and standards—articulate a clear technical vision, build organizational buy-in, and measure uptake across teams Collaborate across the tech organization to solve our toughest problems, working with product, domain experts, and analytics partners to translate business needs into technical designs that may include AI components Deliver high-quality services and software for a variety of domains, including AI-augmented workflows and intelligent services where appropriate, with accountability for the quality, usability, and performance of the solutions included overseeing how we apply testing and ensure quality to our deliverables. Identify and evaluate opportunities to apply AI, intelligent automation, and agentic workflows to enterprise processes, distinguishing high-value use cases from hype-driven experiments Define and advance the automated testing strategy for services and platforms across the test pyramid (unit, contract, integration, E2E, performance, and related practices)—including shift-left quality, CI gates, flaky-test reduction, and clear test ownership models and system integrator management Accelerate test creation, maintenance, and triage with AI (e.g., AI-assisted test generation, coverage gap analysis, failure clustering, root-cause suggestions, synthetic data, visual/regression assist), with human review, determinism, and governance so AI does not introduce brittle or insecure tests Utilize programming languages like Java, C#, or other object-oriented languages, SQL, and NoSQL databases, container orchestration services including Docker and Kubernetes, cloud tools and services across Azure/AWS/GCP, and integrate AI services, model APIs, and orchestration tooling into the platform stack Multiply leadership capacity: coach Staff and Senior engineers on architecture, decision-making, and stakeholder communication; sponsor communities of practice; and strengthen applied AI patterns, production evaluation, and responsible deployment practices across the engineering community. Translate technical strategy for tech and business VPs at the right altitude Lead department-oriented continuous improvement; participate in communities of practice and industry forums; and sponsor continuous learning that raises technical and non-technical leadership skills across the organization Qualifications Extensive experience architecting and building large-scale SaaS platforms and microservices (GraphQL, gRPC, Java, Python, Kafka) with API and event-driven patterns, deployed on Docker/Kubernetes and major cloud providers (AWS, GCP, Azure) 2+ years shipping LLM, generative AI, or intelligent automation in production, with strong judgment on when to use agents, RAG, classical ML, rules-based workflows, or hybrid approaches; experience integrating AI into enterprise services and designing durable, observable workflows (e.g., Temporal, Fable) Deep hands-on expertise across the full lifecycle development including test engineering practices and automated testing, shadow validation and test data management practices. Deep automated testing practice across the test pyramid, with proven use of AI to accelerate authoring, maintenance, and failure analysis; governance for non-deterministic tooling; and production engineering discipline across security (OAuth, SAML, Active Directory), observability, and operating AI-augmented systems—including evaluation, regression testing, safety, and governance Self-directed Senior Staff technical leadership: ownership of multi-team product/platform direction; reusable frameworks and standards; driving adoption and buy-in; mentoring Staff and Senior engineers into leaders; crisp communication to stakeholders; and transferring applied AI and platform capabilities from prototype to production Experience 10+ years full-stack development experience (Java/C#/Python/Go), with expertise in client-side and server-side frameworks 6+ years of experience with architecture and technical direction across multiple teams 2+ years of applied AI, generative AI, or intelligent automation experience in production, or demonstrable ownership of AI-enabled platform capabilities Significant ownership of automated testing strategy, with evidence of AI-assisted testing or test-platform acceleration preferred 4+ years of experience with AWS, GCP, Azure, or another cloud service Education Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience Annual Salary $130,000.00 - $260,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Lead a Tech organization team responsible for culture, engagement, and change management while improving operating rhythms and driving measurable outcomes with cross-functional partners. | Requires 10+ years in strategy, operations, or change management, including five years of leadership and three years in P&C insurance, plus a bachelor's degree; relevant certifications are preferred. | Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. GEICO is seeking an accomplished, customer-obsessed, and results-oriented Director of Strategy & Operations to lead key transformation and operational priorities for the Tech organization. This leader will manage a team of ~13-15 people responsible for Tech-wide culture and engagement initiatives, the Tech return-to-office (RTO) program, change management for major Tech-wide initiatives, and Tech’s centralized Executive Assistant (EA) support function. This is a hybrid position, requiring on-site presence 2-3 days a week at one of the following locations: Palo Alto, CA; Bethesda, MD. Job Responsibilities Design, build, and continuously improve Tech’s operating rhythms and high-performance culture to accelerate delivery against customer and business objectives. Lead multiple teams responsible for cultural transformation, change management, talent resource management, and operational support. Set the strategy and drive execution for the Tech RTO program, including operational readiness and change coordination as Technology office hubs become available. Oversee the centralized EA support function for Application Engineering/Product, Design, AI, Strategy, Analytics, and Operations. Partner across Business, HR and Recruiting, Finance, Communications, Risk and Compliance, Real Estate, and other stakeholder groups to improve the speed, efficiency, and effectiveness of Tech delivery. Establish the performance framework for the portfolio and advise Tech senior leadership on progress, readiness, risks, decisions, and measurable business outcomes. Establish governance and decision-making mechanisms for key Tech-wide initiatives, proactively escalating risks, resolving cross-functional dependencies and competing priorities, and holding teams accountable for measurable outcomes. Set the strategy for key Tech-wide culture and engagement initiatives in partnership with the People Group and Communications teams, strengthening associate connection, leadership alignment, and organizational effectiveness. Set the change management strategy for major Tech-wide initiatives, including stakeholder alignment, impact assessment, communications, leader readiness, associate engagement, and adoption planning. Provide leadership, mentorship, and development opportunities that enable team members to grow, perform, and succeed. What You Will Bring Strong understanding of project management, technology development, and operating model disciplines. Proven experience developing and managing organizational operating cadences and high-performance culture programs. Ability to synthesize operational, financial, and performance data into insights that inform strategic decisions. Excellent communication and relationship-building skills, with the ability to influence stakeholders at all levels of the organization. Basic Qualifications Bachelor's degree required. At least 10 years of experience in product, project, change management, strategy, or operations roles. At least 5 years of experience leading cross-functional teams and managing complex initiatives. At least 3 years of experience in the P&C Insurance Industry. Preferred Qualifications Demonstrated ability to advise senior executives, influence decisions across complex organizational boundaries, and establish governance for enterprise-scale initiatives. Experience leading enterprise-scale transformation, workforce, workplace, or operating model initiatives and translating strategy into measurable outcomes. Strong business judgment and organizational leadership, with the ability to navigate ambiguity, competing priorities, and sensitive organizational matters. Lean Six Sigma, Project Management Professional (PMP), Certified Product Manager (CPM), Certified Scrum Product Owner (CSPO), Design Thinking, or Leadership and Management certifications preferred. Annual Salary $153,750.00 - $256,250.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Lead technical initiatives, architect cloud-native applications, mentor teams, and participate in on-call rotations. | Over 10 years experience in software development and infrastructure management, expertise in SRE/DevOps, proficiency in multiple programming languages, and cloud environment experience. | Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Position Summary GEICO is seeking an experienced Software Engineer who is passionate about building high-performance, maintainable, and resilient platforms and applications. This role is integral to our ongoing transformation—moving from a traditional IT model to an engineering-driven organization that emphasizes reliability, scalability, and automation. Position Description Site Reliability Engineering (SRE) blends software engineering and systems administration to design, develop, and manage large-scale, highly available, fault-tolerant systems. SRE ensures that GEICO’s services—both internal and customer-facing—meet reliability, uptime, and performance standards while enabling rapid iteration and continuous improvement. As an SRE at GEICO, you will tackle the unique challenges of operating at scale, leveraging expertise in coding and large-scale system design. You will also participate in on-call rotations, providing incident response, troubleshooting, and post-mortem analysis to improve system reliability and minimize operational impact. At GEICO, we foster a culture of collaboration, continuous learning, and technical excellence. We value diversity, problem-solving, and risk-taking in a blame-free environment, empowering engineers to innovate while receiving mentorship and support. Position Responsibilities As a Senior Staff Engineer, you will: Develop and drive the overall strategy for our enterprise Change and Approval Management, aligning it with the organization's business goals and objectives Lead technical initiatives across multiple teams, providing strategic and technical guidance. Utilize programming languages like Go, Python, Java, and work with SQL/NoSQL databases. Work with container orchestration tools such as Docker, Kubernetes, and OpenStack. Architect and develop cloud-native applications using Azure services. Collaborate with product managers, engineering teams, and stakeholders to solve complex challenges. Ensure the quality, performance, and usability of engineering solutions. Serve as a mentor and thought leader, coaching engineers and influencing executives. Continuously improve processes, adopt best practices, and drive operational efficiency. Support and participate in On Call rotations, respond to incidents, diagnosing production issues, and conducting post-incident reviews to improve system reliability. Qualifications Expertise in at least two modern programming languages (Go, Python, Java, C, C++) and object-oriented design. Strong ownership and accountability with excellent communication and collaboration skills. Hands-on experience in incident response, troubleshooting, and root cause analysis. Experience managing distributed systems in public, private, or hybrid cloud environments. Experience with monitoring, logging, and observability tools (Prometheus, Grafana, OpenTelemetry, Loki). Experience with CI/CD pipelines, Infrastructure as Code (IaC), and cloud-based deployments. Ability to operate in a fast-paced, high-scale environment with a problem-solving mindset. Experience 10+ years of professional experience in software development, platform architecture, and infrastructure management. 8+ years of experience as either a SRE or DevOps team member 8+ years of experience with AWS, GCP, Azure, or hybrid cloud environments. 8+ years of experience with open-source frameworks. 5+ years of experience with system architecture and design. 5+ years of experience of being in an OnCall rotation Education Bachelor's degree in Computer Science, Information Systems, or equivalent work experience. Annual Salary $130,000.00 - $260,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Lead and mature enterprise cybersecurity governance by developing policy and risk operating models, translating regulations into controls, and reporting compliance posture to leadership. | Requires a bachelor's degree, 7+ years of progressive cybersecurity GRC experience, at least 5 years in leadership, and knowledge of NIST, ISO 27001, and PCI DSS. | Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. The Senior Manager of Cyber Governance & Assurance will lead and mature the enterprise cybersecurity governance program, establishing an effective operating model for policies, standards, control governance, cyber risk management and cyber assurance. This leader will partner with Cybersecurity, Technology, Legal, Privacy, Enterprise Risk and Internal Audit to translate regulatory and security requirements into actional controls, drive clear accountability and provide leadership with measurable visibility into compliance posture, control effectiveness and cyber risk. The successful candidate will combine strategic judgment, technical credibility and strong people leadership to influence decision across organizational boundaries and continuously improve how cybersecurity governance operates. Key Responsibilities Own and mature the Cyber Governance operating model, including governance forums, establishing clear decision rights, roles and responsibilities, accountability and escalation paths across Cybersecurity and Tech. Advise senior leaders on cybersecurity governance, regulatory obligations and material cyber risk; present clear option, recommendations and decisions required. Lead the cybersecurity policy, standard and control lifecycle from development, and stakeholder review through approval, publication and periodic refresh. Translate regulatory and cybersecurity requirements into actionable technology standards, controls and engineering requirements. Ensure cyber security exceptions and acceptances do not introduce aggregated risk and address root cause of cyber systemic exceptions. Identify systemic control failures to identify root causes and partner with accountable owners to drive enterprise level remediation. Establish governance for the cybersecurity controls, including ownership, design expectations, evidence requirements, effectiveness monitoring, deficiencies and remediation oversight, hold implementation owners accountable. Drive control rationalization and harmonization across regulatory frameworks to reduce duplicative controls and create a common enterprise control framework. Partner with Technology and Engineering teams to embed compliance requirements and automated controls into engineering workflows and the software development cycle. Define cybersecurity governance KPIs, KRIs and compliance metrics covering compliance posture, control health, remediation progress and emerging risks. Lead the development and delivery of monthly and quarterly business reviews, translating cybersecurity governance performance, compliance posture, emerging risks and strategic initiatives into executive-level insights, recommendations and actionable decisions. Partner with Enterprise Risk and accountable risk owners to maintain accurate cyber risk records, escalation material exposure and oversee treatment commitments. Set governance requirements and priorities for continuous compliance monitoring and automation across multi-cloud and data center environments, partner with engineering teams responsible for delivery. Manage all cyber issues to closure. Build, mentor and lead a high-performing governance function, with clear priorities, ownership, coaching, while fostering a culture of accountability, innovation and continuous improvement. Lead monthly, quarterly annual priorities, resource planning, change adoption and performance management; establish an inclusive, accountable team culture and develop team members. Influence cross-functional stakeholders, constructively challenge proposed risk decisions and lead complex discussions to resolution without relying on direct authority. What you will need Deep expertise in cybersecurity governance, control frameworks, risk management and regulatory compliance, with the ability to connect requirements to technical implementation. Demonstrated experience presenting to senior leadership, effectively communication performance, risks and strategic priorities while confidently addressing challenging questions and driving executive alignment. Demonstrated credibility with senior leaders, translates complex cyber and regulatory matters into business implications, presents clear options and facilitates decision. Exceptional written and verbal communication, including the ability to lead difficult, high-stakes discussions, challenge constructively and gain alignment without direct authority. Sound judgement and accountability in ambiguous environments, balancing regulatory obligations, business priorities and risk. Experience leading and developing technical governance, compliance or security engineering professionals, including performance management and coaching. Proven delivery of enterprise scale governance transformation, cross functional change and measurable process improvement. Working technical knowledge of multi-cloud and hybrid/data center security controls: MS Azure and AWS experience preferred. Qualifications 7+ years of progressive experience in cybersecurity governance, risk and compliance, including at least 5 years leading teams and enterprise programs. Experience establishing or maturing governance and compliance capabilities in large, complex, multi-cloud and hybrid environments. Strong working knowledge of application security frameworks and standards such as ISO 27001, NIST 800-series, NY DFS, CPPA/CPRA, PCI DSS, NIST CSF, SOX is valuable as applicable to assigned scope. Experience overseeing cybersecurity audits or regulatory examinations and coordinating control remediation with accountable owners. Experience with strategic planning, program roadmaps, priorities and resource allocation Bachelor’s degree in a related field or equivalent professional experience. CISSP, CISM, CISA or CRISC preferred. Annual Salary $120,000.00 - $260,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. GEICO will consider sponsoring a new qualified applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Provide technical leadership and define architecture for critical software systems while fostering a culture of ownership and mentoring engineers. | 10+ years experience building large-scale distributed systems, technical leadership beyond single teams, expertise in fault tolerance and resilience, and experience with shared platforms. | Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. The Role We are seeking a Senior Staff Software Engineer to provide technical leadership for critical software development systems while establishing a strong culture of ownership. This role operates at the intersection of architecture, strategic influence, and innovation. You will be responsible for the technical direction of multiple products and systems, and shaping how GEICO Tech develops software and delivers the impact of their work. This Is a Role For Engineers Who • Craft thoughtfully designed, scalable systems • Define culture from team to company • Mentor and grow engineers within and across teams • Leverage technology to tackle any challenge Scope & Impact At the Senior Staff level, success is measured by durable impact across and beyond the Developer Engineer org, while leading and developing software. You will build systems while accelerating the growth and transformation of GEICO Tech. What You’ll Do Enterprise Technical Leadership • Own the long‑term technical direction for our tools as GEICO’s management plane for team structure and roadmap delivery. • Define and evolve system orchestration patterns that scale across diverse application architectures and maturity levels. • Make architectural tradeoffs balancing reliability, operability, and development speed. • Integrate across vendor and bespoke platforms to unify developer experiences. Culture of Ownership – Software Development • Develop and mature software development and system ownership across Tech • Codify team standards and practices into source of truth for team organization • Connect team-based access across agentic development to permissions, to provide seamless, high velocity development experiences Culture of Ownership – Outcomes & Impact • Lead how organizations across Tech, from pricing to Platform as a Service, plan and execute on work in an AI-first era • Connect unstructured and unstructured data to quantify impact of technology & AI against business goals and KPIs • Cultivate engineering culture that recognizes engineers for the success and reliability of their products Required What We’re Looking For • 10+ years of experience building and operating large‑scale distributed systems. • Deep expertise in fault tolerance, resilience, and recovery design. • Proven track record of org‑level technical leadership beyond a single team. • Strong ability to reason about and design for partial failure. • Experience shaping shared platforms or frameworks used by many teams. Strongly Preferred • Experience with durable execution, or workflow orchestration • Experience with Golang, microservices, Kubernetes; front end experience nice to have • Hands‑on experience building and improving developer tooling. • Data-driven decision making, from observability to success metrics. • Ability to translate low‑level technical risks into clear business and reliability outcomes. Annual Salary $130,000.00 - $260,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Lead and manage cybersecurity programs ensuring alignment with business goals and oversee budgets and performance metrics. | 7+ years technology portfolio management, 5+ years cybersecurity in regulated industries, agile methodologies, financial acumen, and security standards familiarity. | Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. GEICO is seeking an enthusiastic and self-motivated Staff Cybersecurity Operations and Portfolio Manager to join the growing Cybersecurity team. As a Cybersecurity Ops Portfolio Manager at GEICO, you will lead and oversee the planning, execution, and management of technology programs and projects — collaborating with cross-functional teams, partners, and stakeholders to ensure the successful delivery of cybersecurity programs and solution that consistently enhance the security and align to business goals. Position Responsibilities Strategic Portfolio Oversight: Develop, maintain, and evolve the framework for managing the cybersecurity portfolio. Ensure tight alignment between portfolio investments and strategic objectives. Performance Monitoring & Reporting: Establish and track key performance indicators (KPIs) for the portfolio’s health, value delivery, and risk. Develop and present insightful reports and dashboards to senior leadership, ensuring alignment to organizational and company goals. Risk & Dependency Management: Proactively identify, assess, and manage risks and dependencies across the portfolio. Develop mitigation strategies and escalate critical issues as needed. Financial Management: Provide oversight of portfolio budgets, track financial performance, and support ROI analysis for proposed and ongoing initiatives. Governance & Process Improvement: Define, implement, and continuously improve portfolio management processes, standards, and governance structures to enhance efficiency and effectiveness. Stakeholder Management: Engage and communicate effectively with senior leaders, project managers, tech and product owners, and other key stakeholders regarding portfolio status, decisions, and performance. Qualifications: Proven experience managing complex portfolios of projects or products, including prioritization, resource allocation, risk management, and performance tracking. Demonstrated ability to operate strategically and influence senior-level leadership and key stakeholders. Strong financial acumen and experience with budget management and ROI analysis within a portfolio context. Exceptional analytical, quantitative, and problem-solving skills. Excellent written and verbal communication skills, including the ability to synthesize complex information and create compelling executive-level presentations. Strong organizational skills, attention to details, and the ability to manage multiple priorities in a fast-paced environment. Familiar with NIST, ISO, NYDFS, PCI, FFIEC, NAIC and other relevant regulations and standards. Experience: 5+ years of experience in Cybersecurity in insurance industry or related field (finance, or other highly regulated industries) 7+ years of experience in technology portfolio, program, and project management 7+ years of experience with agile development, strategic planning 5+ years of experience in stakeholder or partner management. Education: Bachelor’s degree or equivalent practical experience Preferred Experience & Certifications Project Management Certifications: SAFe Program Consultant (SPC), PMI-PMP, AI Product Manager (e.g., from DeepLearning.AI), or Responsible AI certifications. Cybersecurity Certifications: CISSP, CISM, CISA, GIAC or related information security certifications Familiarity with enterprise AI platforms (Azure OpenAI, etc.) Familiarity with GenAI and AI agents in enterprise use cases Annual Salary $110,000.00 - $230,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Lead enterprise voice and contact center transformation initiatives to improve customer experience and operational outcomes. | Requires 8+ years leadership in claims, contact center operations, or customer experience with strong strategic, communication, and change management skills. | Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. GEICO is seeking a strategic and results-oriented Claims Innovation Project Manager to serve as the business lead for Enterprise Voice and Contact Center Transformation. This role is responsible for supporting the business vision, priorities, and operational outcomes for customer contact experiences across Claims and other service organizations. The ideal candidate will combine deep operational expertise with strong strategic thinking, partnering across Operations, Product, Technology, Analytics, Compliance, and Executive Leadership to modernize customer interactions, improve associate effectiveness, and drive measurable business outcomes. This role will play a critical role in shaping the future of customer engagement through self-service, intelligent routing, automation, conversational AI, and contact center transformation initiatives. Additionally, this role will serve as a Project Manager across the Innovation Portfolio of an assigned Claims Innovation Director. Key Responsibilities: Enterprise Voice Strategy and Project Management • Serve as the Claims business owner for enterprise voice and contact center capabilities. • Develop and maintain strategic roadmaps that align business priorities with customer and operational needs. • Identify opportunities to improve customer experience while reducing cost to serve. • Partner with Claims Innovation leadership to establish priorities and success measures. Business Leadership for Transformation Initiatives • Support the business strategy for customer self-service, IVR modernization, contact center automation, and conversational AI efforts. • Ensure initiatives support broader operational and customer experience objectives. • Evaluate emerging technologies and recommend business applications that deliver measurable value. • Champion innovation while balancing risk, compliance, and operational readiness. Operational Excellence & Customer Experience • Analyze customer journeys and operational processes to identify friction points and improvement opportunities. • Drive initiatives that improve containment, reduce transfers, simplify customer interactions, and improve service outcomes. • Establish business requirements and success criteria for new capabilities and enhancements. • Monitor performance metrics and ensure initiatives achieve intended business outcomes. Cross-Functional Leadership • Act as the primary bridge between Operations, Product Management, Engineering, Analytics, Legal, Compliance, and Customer Experience teams. • Build alignment across diverse stakeholder groups to ensure successful execution. • Influence without direct authority and lead through complex organizational change. • Facilitate governance forums, steering committees, and executive reviews. Business Case Development & Value Realization • Develop data-driven business cases to support investment decisions. • Define KPIs and measurement frameworks for major initiatives. • Track results and communicate operational, customer, and financial impacts to leadership. • Ensure benefits realization following implementation. Change Management & Adoption • Lead operational readiness planning for new capabilities and customer experiences. • Partner with business leaders to drive adoption and sustainable process changes. • Coordinate training, communications, and stakeholder engagement activities. • Serve as a trusted advisor during large-scale transformation efforts. Basic Qualifications: Required: • Bachelor's degree or equivalent experience. • 8+ years of progressive leadership experience in Claims, Contact Center Operations, Customer Experience, or related operational functions. • Experience leading large-scale operational or digital transformation initiatives. • Strong understanding of customer service operations, claims workflows, and contact center environments. • Demonstrated ability to influence senior leaders and drive cross-functional alignment. • Experience developing business cases, operational metrics, and executive presentations. • Exceptional communication and stakeholder management skills. Preferred: • Property & Casualty insurance experience. • Contact center operations leadership experience. • Experience with IVR, conversational AI, automation, or digital servicing capabilities. • Product partnership or technology delivery experience. • Lean, Six Sigma, process improvement, or change management experience. • Experience working with customer experience measurement and operational analytics. Annual Salary $91,225.00 - $172,200.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Lead technical strategy and execution, provide technical leadership and mentorship, collaborate with product managers to solve complex problems. | Over 10 years professional software development experience with expertise in Java, cloud services, system architecture, bachelor's degree, and experience in continuous delivery and infrastructure as code. | Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Summary GEICO is seeking an experienced Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement. Position Description Our Senior Staff Engineer works with our Staff and Sr. Engineers to innovate and build new systems, improve and enhance existing systems and identify new opportunities to apply your knowledge to solve critical problems. You will lead the strategy and execution of a technical roadmap that will increase the velocity of delivering products and unlock new engineering capabilities. The ideal candidate has deep technical expertise in their domain. Position Responsibilities As a Senior Staff Engineer, you will: · Focus on multiple areas and provide technical and thought leadership to the enterprise · Collaborate with product managers, team members, customers, and other engineering teams to solve our toughest problems · Develop and execute technical software development strategy for a variety of domains · Accountable for the quality, usability, and performance of the solutions · Utilize programming languages like Python, C# or other object-oriented languages, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services · Be a role model and mentor, helping to coach and strengthen the technical expertise and know-how of our engineering and product community. Influence and educate executives · Consistently share best practices and improve processes within and across teams · Analyze cost and forecast, incorporating them into business plans · Determine and support resource requirements, evaluate operational processes, measure outcomes to ensure desired results, and demonstrate adaptability and sponsoring continuous learning Qualifications · Exemplary ability to design, perform experiments, and influence engineering direction and product roadmap · Experience partnering with engineering teams and transferring research to production · Track-record of publications history in credible conferences and journals · Experience with continuous delivery and infrastructure as code · In-depth knowledge of CS data structures and algorithms · Experience solving analytical problems with quantitative approaches · Ability to excel in a fast-paced, startup-like environment · Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication) · Fluency and Specialization with at least two modern languages such as Java, C++, Python or C# including object-oriented design · Experience with Micro-services oriented architecture and extensible REST APIs · Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems · Fluency in DevOps Concepts, Cloud Architecture, and Azure DevOps Operational Framework · Experience in leveraging PowerShell scripting · Experience in existing Operational Portals such as Azure Portal · Experience with application monitoring tools and performance assessments · In depth knowledge of Datacenter structure, capabilities and offerings, including the Azure platform, and its native services including the Azure platform and its native services · Experience in security protocols and products: Understanding of Active Directory, Windows Authentication, SAML, OAuth · Experience in Azure Network (Subscription, Security zoning, etc.) Experience · 10+ years of professional software development experience within a Java framework (J2EE, web containers and Java) · 8+ years of experience with architecture and design · 6+ years of experience in open-source frameworks · 4+ years of experience with AWS, GCP, Azure, or another cloud service Education · Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experienc Annual Salary $130,000.00 - $260,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. Annual Salary $110,000.00 - $260,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Design and build business applications to support analytics and streamline processes. | Bachelor's degree in STEM and at least one year experience with SQL, R, Python, or Power BI. | Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO We are looking to hire a Business Applications Developer to develop robust associate-facing applications to enable business analytics, streamline internal processes, and drive business decisions. You will work closely with Business Partners, Infrastructure Engineers, DevOps, and IT Security. How You’ll Make a Difference Responsibilities include assisting with: Translating business requirements into technical design specifications for application system changes and new application systems Coding, debugging, testing and documenting Creating, executing, and evaluating test plans for application systems Configuring servers, researching and implementing software, services and platforms to promote best practices for application development Creating plans for project tasks. What We’re Looking For Experience & Qualifications: 1+ years of SQL, R, Python, or Power BI programming experience 1+ year of full-time relevant work experience in the US BA/BS in a STEM related field, or equivalent work experience Able to work a hybrid schedule based out of Bethesda MD, Chicago IL, or Cleveland OH Core Skills: Must be able to multi-task in a fast paced constantly changing work environment Ability to learn and apply large amounts of technical and procedural information, and follow processes Knowledgeable of infrastructure tools and management techniques and able to follow standards and processes that have been published Ability to provide system training to team members as needed Communicate in a clear, concise, professional oral or written manner, to be understood by customers, clients, co-workers, and other employees of the organization Must be able to perform under pressure and stressful situations Must be able to concentrate and demonstrate a capacity for learning technical concepts and adapting to new technologies quickly Preferred Skills: Basic knowledge of Snowflake and/or other Enterprise Data Warehouse databases 1+ years of IT infrastructure and DevOps teams experience Annual Salary $71,750.00 - $189,625.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Manage social media community engagement, monitor and respond to comments, and support social listening and reporting. | Requires 2+ years social media or community management experience, strong written communication, organizational skills, and familiarity with social media tools. | Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Community Engagement Specialist I Location: Bethesda, MD or New York City, NY Reports To: Community Engagement Marketing Lead Schedule: Hybrid three days a week in Office About The Role As GEICO Marketing continues to evolve, the community team is the first voice people hear back from GEICO on social, and often the first sign of whether something's really resonating or if something’s about to become a real problem. You'll run the day-to-day of GEICO's owned social channels: publishing comments, keeping the editorial calendar accurate, and serving as the first line of review on every comment, mention, and DM that comes in. When something's just a fun exchange, you'll handle it in GEICO's voice. When something's a customer service issue or a reputational risk, you'll know it immediately and get it to the right people fast. You'll also help keep an eye on the broader conversation, including trends, listening dashboards, and the ad hoc "what are people saying about us" requests that help us understand our place in the social landscape. This role is built for someone who's detail-oriented enough to keep a calendar and a queue perfectly accurate, and plugged-in enough to know when a reply should get a laugh instead of a canned response. GEICO's brand runs on humor, and you'll be one of the people actually delivering it in real time while knowing exactly when to dial it back. Key Responsibilities • Support day-to-day publishing of organic social content across owned channels using Sprinklr and other platform-native tools. • Support and update the social editorial calendar, making sure content publishes accurately and on schedule. • Monitor social channels and respond to community engagement opportunities in line with brand guidelines and approved response frameworks. • Serve as the first line of review for incoming comments, mentions, and direct messages, escalating customer service concerns, reputational risks, and sensitive issues as needed. • Partner with Customer Service, Communications, and other internal stakeholders to route and resolve customer inquiries quickly. • Support social listening efforts by maintaining dashboards, tracking trends, and running ad hoc listening requests. • Assist with recurring performance reporting by pulling channel metrics, engagement insights, and community health indicators. • Upload, organize, and optimize content across social platforms, including YouTube and emerging channels, with proper metadata, tagging, and formatting. • Spot timely engagement opportunities, trending conversations, and user-generated content that fit GEICO's brand voice and business goals. • Support campaign launches by making sure community management considerations, response plans, and listening coverage are in place. • Maintain adherence to community management standards, escalation procedures, and brand safety guidelines. • Collaborate with the Senior Community Manager, Social Intelligence Manager, and broader Social team to bring customer and community insights into content planning and creative development. You May Be a Good Fit If You • You can switch GEICO's brand voice on for a funny reply and off for an escalation, sometimes within the same few seconds. • You know the difference between a joke that lands and a joke that becomes a headline. • You've managed a fast-moving queue of comments, DMs, or mentions without letting things slip through the cracks. • You notice patterns in what people are saying online before anyone has to ask you to look. • You're genuinely good at the unglamorous-but-critical stuff — calendars, tagging, reporting, staying accurate under a deadline. • You know when something needs to be escalated right away, and you don't sit on it hoping it resolves itself. • You want to be part of a brand that's actually funny online, and you understand why that's harder than it looks. • You're comfortable with Sprinklr and open to using AI-assisted tools to draft faster and route responses sooner. Ideal Experience • Experience: 2+ years of experience in social media, community management, or a customer-facing communications role at a large organization. • Tools: Experience using Sprinklr or similar social media management/listening tools preferred. Experience in platforms including TikTok, Instagram, Facebook, Pinterest, Reddit, and YouTube. • Communication: Strong written communication skills, with the ability to adapt to GEICO's brand voice across platforms. • Education: Bachelor's degree or equivalent practical experience • Judgment: Demonstrated sound judgment engaging with online communities and knowing when to escalate sensitive issues. • Organization: Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment, with accuracy across publishing, reporting, and moderation workflows. Strong Candidates May Also Have • A genuine passion for social media, internet culture, and spotting emerging trends and consumer conversations. • Exposure to content management on standard other emerging platforms. • Some familiarity with social listening or reporting dashboards. • Interest in customer service or communications work in addition to social media. Annual Salary $73,800.00 - $115,825.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Lead marketing strategy and execution for agent channels to drive growth and retention. | 10+ years marketing experience, insurance or financial services knowledge preferred, team management, strategic leadership. | Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. GEICO is seeking a strategic, collaborative marketing leader to serve as Director, Agent Marketing, responsible for driving growth and retention through GEICO’s in person distribution channels: GEICO Exclusive Agents (GEAs) and Independent Agents (IAs). This role will own the end-to-end marketing strategy for these critical human channels, spanning acquisition, onboarding, engagement, retention, and multi-line expansion, while ensuring tight alignment with GEICO’s brand, product, and customer experience standards. This leader will act as the single-threaded owner for agent marketing, translating business strategy into marketing strategies that drive consumers to the agents and provide agents with marketing support they need to be successful. The Director will build and scale a durable operating model that treats agents as an extension of GEICO Marketing, unlocking local-market impact, improving partner effectiveness, driving positive customer experience and loyalty through local relationships, and accelerating profitable growth. Join the team behind one of the most beloved brands in the country. GEICO's marketing organization is rapidly growing and is setting a high bar for excellence, bringing together business acumen, strategic insights, and collaborative culture to develop best-in-class work that is disruptive, resonant, and built to perform. Scope • Own marketing strategy and execution for non-direct channels, including GEAs and IAs • Drive measurable impact across: • New business acquisition • Retention and persistency • Bundling and cross-sell • Local market visibility and engagement • Serve as the marketing counterpart to Distribution, Product, Analytics, and Technology partners • Build and scale a dedicated distribution marketing capability, including future headcount and dotted-line support roles across the marketing organization • Ensures distribution and brand strategy is aligned to product and brand marketing priorities Key Responsibilities Strategy & Leadership • Set the vision and roadmap for marketing for GEAs and IAs, aligned to enterprise growth priorities • Define differentiated marketing strategies by channel, geography, and agent cohort • Establish clear success metrics (volume, efficiency, quality, retention, LTV) and manage performance against them • Act as a thought partner to senior marketing, product, and distribution leaders Go-to-Market & Execution • Lead integrated GTM plans for agent-led acquisition, onboarding, and retention • Translate national marketing campaigns into agent-ready, locally relevant executions • Oversee development of scalable toolkits, templates, and playbooks (e.g., direct mail, social, local media, experiential) • Partner with Performance, Media, Creative, CRM, and Lifecycle teams to deploy always-on and test-and-learn programs Agent Experience & Enablement • Design marketing solutions that fit naturally into agent workflows • Partner with the business to identify agent needs, friction points, and opportunities for outsized impact • Drive adoption of new tools, creative approaches, and capabilities through pilots and phased rollouts • Establish governance and guardrails that protect the GEICO brand while enabling agent flexibility Data, Analytics, and Learning Agenda • Partner with Analytics to develop targeting models, dashboards, and reporting specific to agent-led business • Use insights to prioritize investment, personalize outreach, and optimize channel performance • Lead structured experimentation (pilots, A/B tests, cohorting) to inform scaling decisions • Continuously incorporate learnings into roadmap and operating model Desired Experience • 10+ years of experience in marketing, ideally with experience in field-facing roles • Specific knowledge and experience in insurance preferred, financial services a must • Experience working cross-functionally with Product, Analytics, Tech, and Sales/Distribution • Demonstrated ability to build new capabilities and operate in ambiguity • Experience managing teams and influencing without formal authority • Bachelor’s degree required; MBA preferred Core Competencies • Strategic Builder: Able to design new operating models, not just optimize existing ones • Operator Mindset: Balances strategy with hands-on execution and delivery • Data-Driven: Uses insights and experimentation to guide decisions • Partner-Oriented: Deep empathy for agent and partner needs • People Leader: Can lead and influence with and without direct authority • Executive Communicator: Clear, concise communicator with experience in senior-level forums Annual Salary $146,575.00 - $229,600.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Design, develop, and maintain complex data structures and analytical systems for operational decision-making, lead root cause analysis, and mentor junior engineers. | 3+ years in business or data analytics with proficiency in SQL and analytical programming languages, and a bachelor's degree in a relevant field. | Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. The Senior Contact Center Data Engineer I is a senior individual contributor responsible for building scalable analytics solutions, guiding complex analysis, and helping mature the contact center analytics capability. This role supports contact center operations, interactive voice response (IVR), automation, workforce management, product, technology, and data governance partners. This position carries greater ownership for complex data solutions, deeper technical troubleshooting, stronger proactive issue detection, and a higher expectation to mentor junior engineers and influence analytics standards across the team. This is a hybrid position, requiring on-site presence 2-3 days a week at one of the following locations: Dallas, TX; Palo Alto, CA; Bethesda, MD. Key Responsibilities Independently design, develop, test, deploy, and maintain complex data structures, enterprise reports, dashboards, analytical systems, and software that support operational and strategic decision-making. Lead analysis of contact center, IVR, digital, cloud, customer, workforce, and operational data to identify root causes, quantify business impact, and recommend practical actions. Build, enhance, and troubleshoot reporting and monitoring solutions using Power BI, SQL, Amazon QuickSight, Amazon CloudWatch, and other approved analytics, cloud, and data visualization tools. Proactively identify emerging business or system issues by monitoring data patterns, anomalies, customer contact behavior, IVR performance, containment, transfers, service levels, handle time, and other operational indicators. Partner with operations, workforce management, IVR, automation, product, engineering, data architecture, data science, and governance teams to translate complex business problems into scalable technical solutions. Research and query new internal and external, structured and unstructured data sources to expand reporting capabilities, improve data availability, and strengthen business intelligence solutions. Assess and cultivate longer-term opportunities for business intelligence, automation, self-service improvement, and proactive performance management. Improve development practices, reporting standards, metric definitions, documentation, validation routines, governance controls, and data stewardship practices for assigned subject areas. Protect sensitive data, support appropriate data classification and access controls, and ensure analytics assets align with governance and quality expectations. Instruct, review, and coach junior Data Analytics Engineers by providing technical guidance, reviewing work, reinforcing best practices, and helping the team solve complex problems more consistently. Communicate complex insights clearly to technical and non-technical stakeholders, using strong business context and data storytelling to influence decisions. Required Qualifications 3+ years of experience in business analytics, data analytics, product analytics, operations analytics, or a related analytical role. 3+ years of experience querying complex systems using SQL and performing data analysis. 3+ years of experience using analytical or programming languages such as Python, R, SAS, .NET, M, or DAX. 2+ years of experience using source control, DevOps tools, or collaborative development practices. 1+ years of experience with big data or cloud-based technologies such as Snowflake, Hive, Spark, Hadoop, Azure, AWS, or similar platforms. 3+ years of experience with a BA/BS degree or 5+ years of equivalent experience. Ability to operate independently, manage complex priorities, review technical work, and communicate clearly across business and technology audiences. BA/BS degree in computer science, statistics, analytics, operations research, economics, mathematics, business, or a related field. Preferred Qualifications 3+ years of experience developing business intelligence reporting or data visualizations in Power BI, Amazon QuickSight, Tableau, or similar tools. 1+ years of experience with data engineering or systems design concepts, such as entity relationship diagrams, unified modeling language, topology diagrams, or similar design practices. Experience supporting contact center, IVR, customer service, workforce management, automation, digital servicing, insurance, or financial technology environments. Experience using Amazon CloudWatch or similar monitoring tools to identify operational, system, or service anomalies. Experience working in Agile delivery environments and mentoring or coaching less-experienced analysts or engineers. Annual Salary $104,550.00 - $172,200.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
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