Fifth Third Bank

Lead strategy, administration, compliance, and vendor management of health and welfare benefit programs, including data analysis and team leadership. | Extensive experience in benefits management, vendor negotiations, data analysis, and leadership, with a focus on complex health and welfare plans. | Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. ABOUT THE ROLE: The Senior Benefits Manager is responsible for leading the strategy, administration, compliance, vendor management, and continuous improvement of the Bank’s health and welfare benefit programs. The position ensures the operational excellence, financial stewardship, and regulatory compliance of complex benefit plans while serving as a subject matter expert and strategic partner to HR leadership, employees, and cross‑functional teams. Please see below for specific responsibilities and requirements for this role. YOUR RESPONSIBILITIES: The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities. Benefits Strategy & Administration: Lead the administration, design, and delivery of complex health and welfare benefit plans. Ensure full compliance with federal, state, and local regulations; oversee audits and legal review processes. Develop and execute comprehensive benefits communication and marketing strategy to increase employee awareness, understanding, and utilization of available programs. Vendor Management: Lead and coordinate the full vendor onboarding process, ensuring all governance, risk, compliance, and operational requirements are completed accurately and efficiently. Manage end‑to‑end vendor relationships including RFP processes, selection, contracting, negotiations, vendor due diligence, and ongoing performance management. Partner with internal teams and external providers to ensure seamless implementation and service delivery. Data & Financial Analysis: Conduct detailed benefits-related data analysis, including partnering with health care consultants and actuaries on cost modeling, forecasting, and experience reporting. Use analytical insights to recommend plan design changes, cost‑savings opportunities, and process improvements. Team Leadership: Supervise and mentor team members to support development and performance excellence. Foster an environment of collaboration, accountability, and continuous learning. Mergers & Acquisitions: Support due diligence, integration planning, and transition activities related to M&A activity, ensuring benefits alignment and compliance. Stakeholder & Cross‑Functional Partnership: Build strong working relationships and influence stakeholders across all levels of the organization. Collaborate with HR, Legal, Finance, Payroll, and additional internal partners to ensure consistent benefit program execution. Problem Resolution: Provide expert‑level support in resolving complex employee benefit issues. Identify root causes and implement sustainable process improvements. Technology & Tools: Utilize Microsoft Office products, including advanced Excel and Access Database capabilities, to manage data and reporting needs. Other Duties: Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team’s and the company’s mission. MINIMUM REQUIREMENTS: Bachelor’s degree in a related field. Ten or more years of experience leading Benefits administration. Five or more years’ leadership experience. Experience administering and managing complex health and welfare plans. Experience working in environments requiring both individual accountability and strong team collaboration. REQUIRED SKILLS: Qualified candidates will possess an advanced degree of proficiency (typically from 10 years of work or practical experience), in: Benefits Administration: Managing complex health and welfare plans with regulatory and operational accuracy. Analytical Skills: Conducting detailed data analysis, working with health care actuaries, and interpreting financial modeling. Vendor Management: Leading RFPs, negotiating contracts, performing due diligence, and overseeing vendor performance. Supervisory Leadership: Coaching, managing, and developing team members. Microsoft Office Tools: Using Word, Excel, PowerPoint, and Access Database in advanced applications. Attention to Detail: Ensuring accuracy and precision in plan administration, data analysis, documentation, and vendor processes to maintain compliance and operational excellence. Please refer to the “Skills for Success” section to learn how to stand out as an applicant. SKILLS FOR SUCCESS: Qualified candidates will possess an advanced degree of proficiency (typically from 10 years of work or practical experience), across a suite of skills including, but not limited to: Relationship Building: Establishing strong working relationships and influencing at all organizational levels without direct authority. Communication: Demonstrating strong verbal, written, presentation, and negotiation skills. Problem Solving: Applying structured analytical thinking to resolve complex issues. Change Leadership: Navigating ambiguity and supporting organizational transitions, including M&A integration. Collaboration: Working effectively across HR and business teams in a fast-paced, performance-driven environment. DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets —including you. Senior Benefits Manager At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Introduce yourself to our team to stay connected on future opportunities. We look forward to finding the right place for you. Are you ready to take the next step? Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.

Define and execute strategic roadmaps for digital banking products, deliver customer value, and lead cross-functional teams. | Experience in digital product management, strong analytical skills, and the ability to influence without authority, with no specific skills or industry experience matching your background. | Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Why this role We’re building the future of consumer digital banking—at scale—and we’re looking for smart, self‑driven problem solvers from technology, product, marketing, and banking (plus e‑comm, telco, healthcare, logistics, fintech, SaaS). We operate at a just‑right size: small enough for you to truly own the roadmap, big enough to have dedicated Engineering, Design, Data, and Risk partners to help you deliver. You will sit within yards of the people you need to get the job done (and escalate when needed)—CTOs, CIOs, Product Leaders, and Strategy Officers—so decisions happen fast. We want smart, driven people who love to solve tough problems—especially ambiguous ones that require structured thinking and cross‑functional collaboration. And yes, you may have heard the news: we’re acquiring Comerica —which means plenty of real, meaty problems (and customer impact) from day one. Post‑close, we become the **ninth‑largest U.S. bank** with approximately **$290B** in assets—so you’ll be building for customers at national scale. In addition to company-wide growth, the Bank recently won the JD Power award for Best Mobile App. Joining our team means joining the team that had a strong hand in that distinction. What you’ll do (own it end‑to‑end) Set strategy & outcomes: Define a clear, outcome‑based roadmap for a mobile, web, or emerging channel/product; keep teams focused on the few things that matter. Deliver customer value fast: Launch and iterate on high‑impact journeys—onboarding, authentication/identity, money movement, alerts, self‑service. Turn ambiguity into clarity: Frame problems, size opportunities, test hypotheses, and ship measurable results. Lead with influence: Align Engineering, Design, Operations, Marketing, Finance, and Legal/Compliance/Risk without relying on authority. Make scale your superpower: Manage vendors/SLAs and integrations to raise reliability, performance, and cost‑effectiveness. Measure what matters: Use analytics, research, and experimentation to grow adoption, improve NPS/CSAT, and remove friction. Build capability: Coach a small, mighty team; uplevel talent; instill healthy rituals and decision clarity. Who you are (skills first, backgrounds many) Outcomes > pedigree. You’ve shipped complex, customer‑facing products or growth initiatives at scale—regardless of industry. Customer‑obsessed + commercially sharp. You connect experience, metrics, and business impact. Structured problem solver. You’re comfortable with experimentation and can explain trade‑offs simply. Influencer in a matrix. You move diverse partners forward—especially in regulated contexts. People leader & culture builder. You give candid feedback and create psychological safety. Analytically fluent. You use data to decide; SQL/experimentation literacy is a plus. Adaptable. Calm under change; decisive with incomplete information. Banking experience is not required. Regulated industry experience is a plus. What success can look like (first 6–12 months) A focused, socialized roadmap with clear KPIs and owners. Adoption/activation in priority journeys; ↓ cycle time; ↓ customer‑impacting incidents. Fewer friction points verified by analytics + Voice of Customer; visible NPS/CSAT lift. Strong partner alignment across Risk/Compliance—speed with the right guardrails. How we work Ownership with leverage: You own strategy and outcomes; you’re supported by dedicated cross‑functional partners. Lean discovery, iterative delivery: Ship, learn, improve. Risk as an enabler: We design with controls up front—so great customer experiences are also safe and compliant. Real scale to play with: Integration work tied to the Comerica acquisition gives you meaningful puzzles with millions of customers in mind. Qualifications (guideposts, not gatekeepers) Bachelor’s degree required; MBA/advanced degree preferred or equivalent experience. ~7+ years in digital product/channel management or a comparable track record delivering complex products at scale. Excellent communication; proven ability to influence without authority. People leadership experience and a record of developing talent. Risk & Compliance accountability Openly surface risks and issues, follow policies and procedures, and ensure actions drive a positive customer experience. Operate within risk appetite while identifying, assessing, managing, monitoring, and reporting risks of all types. Senior Manager, Digital Products and Channels (Consumer Digital) At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Introduce yourself to our team to stay connected on future opportunities. We look forward to finding the right place for you. Are you ready to take the next step? Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.

Manage and develop a team of mortgage loan officers, drive sales growth, ensure compliance, and foster referral relationships. | Experience in residential mortgage sales, management, and knowledge of mortgage processing, underwriting, and regulations. | Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Performs a wide range of duties relating to the origination of residential mortgage loans for Financial Center offices and outside referrals. Meet standards and objectives defined by management for personal mortgage loan sales and cross-selling objectives. Assume overall responsibility for the residential mortgage loan from application to closing on personal production. In addition, responsible for the overall production of the team and the day-to-day management of each Mortgage Loan Originator (MLO). Effectively partner with Fulfillment Operations to drive closed volume. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop and foster referral source relationships (realtors, builders, professional and personal contacts, etc.). Develop a sales culture and sales focused environment within team. Develop and foster relationships with Financial Center personnel to build business and referrals. Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. Manage a team of at least 5 MLOs. Manage personal and team production via local and Bancorp reporting and KPIs. Hold business plan reviews with sales team. Build strategic and tactical plans for driving volume growth in assigned area. Participate in sales calls with MLOs. Assist departmental management in identifying possible improvements in systems and procedures. Ensure that MLOs provide a high level of customer service to external customers based on Gallup customer engagement data. Actively participate in ongoing efforts to continually improve customer service for both internal and external customers. Monitor compliance issues, including that all loan originators attend required meetings and are in compliance with state and federal regulation, as well as policies and procedures set by the bank. Monitor quality levels of loan originators to insure adherence to standards. Serve as an intermediary for loan issues with processing manager and underwriting manager. Perform Human Resource tasks for the team, such as exception time reporting, performance reviews, coaching, performance management, commission administration and identifying training issues. Recruit, hire, and train new loan officers. MINIMUM KNOWLEDGE AND SKILLS REQUIRED: High school diploma or GED equivalent. Two/Four-year college degree preferred. 2-4 years residential mortgage sales experience required. In-depth knowledge of conventional, government, and portfolio guidelines. Previous management experience preferred. Knowledge of residential mortgage processing, underwriting and closing procedures. Knowledge of federal lending regulations governing real estate lending. Demonstrated leadership, organizational, teamwork, and customer service skills. Must lead by example and have a high level of integrity. Ability to analyze policies, procedures, and guidelines in a way that maximizes productivity but protects the level of risk desired. In-depth sales technique/sales coaching skills. Strong desire to excel in a competitive environment. Strong interpersonal and communication skills. Strong analytical and problem-solving skills are required. Excellent verbal, written, presentation, people, and diplomacy skills are required. Ability to multi-task and to be flexible. PC proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint). Experience with Mortgage origination systems and automated decisioning tools required. Ability to motivate team, work independently, manage multiple projects, work under pressure, and adapt to sudden changes in the work environment. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Area Sales Manager I At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- San Francisco, California 94111 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Introduce yourself to our team to stay connected on future opportunities. We look forward to finding the right place for you. Are you ready to take the next step? Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.

Manage sales process and customer relationships in a geographic area, facilitate cross-selling, monitor loan risks, and lead a team of Relationship Managers. | 9+ years in credit training and underwriting, excellent interpersonal and communication skills, sales and negotiation experience, and a bachelor's degree or equivalent. | Note: The job is a remote job and is open to candidates in USA. Fifth Third Bank is a financial institution seeking a Middle Market Team Lead to oversee Relationship Managers and ensure adherence to corporate policies. The role involves managing the sales process, facilitating cross-selling efforts, and providing outstanding customer service while monitoring risks associated with loans. Responsibilities • Manage the sales process in a specific geographic marketing area. • Maintains primary relationship contact for a portfolio of existing customers. • Identifies and facilitate the cross-selling effort of all the bank's services. • Ensure the overall relationship is managed to the highest profit potential for the bank. • Identify and facilitate to businesses that do not maintain their primary banking relationship with 5/3, all the bank's services with the ultimate goal of moving the primary banking relationship to 5/3. • Provide outstanding customer service. • Meet or exceed goals stated in compensation plan document. • Monitor, on an ongoing basis, information concerning customer performance, abilities, and industry to determine that loan is an acceptable risk. • Ensure proper reporting, documentation, and review to determine that a loan is an acceptable risk. • Participate in various community affairs and projects to promote the image of the bank. • Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. Skills • Typically requires 9+ years experience in credit training and underwriting required. • Excellent interpersonal skills, written and verbal communications skills required; ability to handle multiple tasks; demonstrated sales and negotiating experience. • Word and Excel experience necessary. Education Requirements • Bachelor's degree or equivalent experience. Benefits • Incentive compensation plan • Comprehensive benefits • Physical, financial, emotional and social well-being Company Overview • Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank. It was founded in 1858, and is headquartered in Cincinnati, Ohio, USA, with a workforce of 10001+ employees. Its website is http://53.com.

Originate and close SBA loans by developing referral networks, assessing client financials, collaborating with product partners, and managing risk while growing client relationships. | Requires 5+ years SBA sales experience, knowledge of SBA loan programs, strong financial acumen, bachelor’s degree in finance or related field, and proven client relationship skills. | Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function Responsible for the origination and closing of government-guaranteed small business loans, sourced through a self-developed network of referral sources. Focus on assisting customers in achieving their financial goals by providing smart financial solutions for business needs; serving as a trusted advisor by collaborating with a team of product partners utilizing the One Bank process to understand the customers’ holistic business needs; and developing revenue growth by identifying needs and providing needs-based solutions and services to the client. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensuring that actions and behaviors drive a positive customer experience. While operating within the Fifth Third Bank risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties And Responsibilities • Identify and develop qualified prospects for SBA loan products through centers of influence, such as business brokers, loan brokers, real estate brokers, CPAs, attorneys, and community development organizations • Work directly with applicants to assess SBA eligibility and Fifth Third credit qualifications and collect required application information and documentation • Ensure adherence to the SBA SOP and Fifth Third credit policy while keeping the customer at the center • Work with product partners to analyze, evaluate, and develop a tailored relationship strategy for each client or prospect • Attend community and/or specific industry forums, conferences, and/or meetings to broaden relationship networks and referral sources and continually deepen knowledge of trends, practices, services, and the competitive landscape • Utilize the organization’s value proposition to articulate the advantages of obtaining financing through a tech-enabled lender • Effectively retain and grow long-term profitable client relationships • Plan and conduct relationship-strategy and relationship-review meetings with product partners • Coordinate client-facing activities, including credit support and other product partners • Conduct thorough effective pre-call planning, One Bank consultative sales approach, and prompt post-call follow-up • Partner with internal stakeholders on credit requests, and adhere to established portfolio management guidelines • Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk and priced accordingly • Champion the organization’s vision and core values through personal actions and leadership influence to promote high-performing work groups • Complete administrative responsibilities in a timely manner Minimum Knowledge, Skills And Abilities Required • Extensive knowledge of U.S. Small Business Administration loan programs • Bachelor’s degree in finance, economics, or mathematics or related business field, or four (4) years related experience • Minimum of five years of SBA sales experience • Proven ability to build new and existing client business and provide a positive client experience • Strong business acumen, including detailed analysis, review of financial statements, and understanding of basic accounting principles • Ability to assess client needs, drivers of profitability, and corporate/personal lifecycle-optimizing financial solutions • Effective problem-solving and analytical skills with the ability to handle and prioritize multiple tasks • Demonstrated strong verbal and written communication skills, specifically experience in face-to-face negotiations and group presentations • Proven ability to work in a team-based sales environment • Proficiency in all Microsoft Office software At Fifth Third Bank, we understand the importance of rewarding our employees for their hard work and dedication, therefore, our Total Rewards offering includes a differentiated compensation package and comprehensive benefits. Benefits Our benefits programs are designed to support the health, happiness, and financial well-being of our employees and their families. Your benefits will include access to comprehensive medical, dental, and vision coverage, a 401(k) plan and employee stock purchase plan that both offer a generous employer match, flexible paid time off, comprehensive leave programs, and unique benefits to support your overall mental and physical wellness. For additional details, please contact your recruiter. Compensation Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request. Regional Director of SBA Lending - Provide At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Virtual, Illinois 00000 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Complete onboarding and training rotations to prepare for a Financial Center Manager role, lead and coach a sales team, deepen customer relationships, and uphold bank policies. | College degree or 2+ years leadership in sales, ability to analyze credit/financial info, strong communication skills, and SAFE Act registration at hire. | Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role will provide a robust learning approach for successful candidates to prepare for a Financial Center Manager role. After successful completion of the training program, the FCMA role will be placed in a Financial Center. ESSENTIAL DUTIES & RESPONSIBILITIES: • Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification • Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience • Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team • Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs • Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support • Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies • Learn to cultivate a One Bank culture that proactively collaborates with business partners • Participate in activities that benefit the communities we serve • Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee • Additional duties as assigned SUPERVISORY RESPONSIBILITIES: Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: • College degree or two (2) or more years of leadership experience in a sales environment • Ability to professionally represent Fifth Third Bank in verbal and written communication • Capable of analyzing credit and financial information • Ability to successfully execute and coach sales activities • Exhibits business acumen • Demonstrated ability in making sound decisions • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration. WORKING CONDITIONS: • Normal office environment. • Extended viewing of computer screens. • Periodic travel within the Bancorp footprint to attend meetings and/or training. #LI-DH1 Financial Center Manager - TN South Region At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION - Nashville, Tennessee 37205 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.