FT

Fifth Third Bank

8 open positions available

7 locations
1 employment type
Actively hiring
Full-time

Latest Positions

Showing 8 most recent jobs
FT

Senior Healthcare Treasury Management Product Manager

Fifth Third BankChicago, Illinois, Charlotte, North Carolina, Cincinnati, OhioFull-time
View Job
Compensation$95K - 203K a year

Lead the development and management of healthcare payment solutions, driving innovation and collaboration across teams. | 7+ years in healthcare product management, strong negotiation and relationship skills, and relevant industry knowledge. | Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Seeking a visionary Senior Healthcare Product Manager to lead the development of next-generation healthcare payment solutions within our Treasury Management group. This is not just a product role—it’s an opportunity to reshape how healthcare organizations manage payments and revenue cycles in a rapidly evolving financial ecosystem. ESSENTIAL DUTIES & RESPONSIBILITIES: Drive innovation by introducing cutting-edge capabilities, including AI, machine learning, and advanced analytics, to optimize payment workflows and revenue cycle management. Serve as a strategic connector between the banking industry and the healthcare fintech ecosystem, leveraging your network to identify partnerships, emerging trends, and disruptive opportunities. Champion solutions that simplify complex payer-provider interactions, improve interoperability, and deliver seamless payment experiences for healthcare organizations. Influence the future of healthcare payments by anticipating regulatory changes, market dynamics, and customer needs, ensuring our offerings remain ahead of the curve. Define and execute product strategy for healthcare payment solutions. Collaborate with internal teams and external stakeholders (payers, providers) to identify market needs. Manage the product lifecycle from ideation to launch and ongoing optimization. Drive sales for product(s) within designated product line. Develop and enhance products. Develop strategy plan and product plan to meet revenue and market share goals. Pricing, profitability, packaging, promotion and margin management Vendor selection and relations; contract negotiations Develop and distribute sales tools Develop customer education and customer focus programs for new and existing product initiatives. Act as liaison between several areas of the bank, including Sales, Operations, IT, Legal, Audit, Legal, and Risk. Identify risk associated with product lines and contribution to process development and management to minimize risk. Works under minimal supervision. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Undergraduate degree in business or finance required. MBA or advanced degree preferred. 7+ years experience in related healthcare product management, which includes product development, sales or operations Experience working in matrix management and multi-site environments Collaboration and relationship management skills required Understanding of related current industry trends and issues Priority management and time management skills Extensive experience/ability to influence and negotiate with individuals outside span of control Excellent interpersonal, written and verbal skills as individual interfaces with all levels of management Strong analytical, financial and strategic skills Senior Healthcare Treasury Management Product Manager Total Base Pay Range 94,500.00 - 203,200.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Introduce yourself to our team to stay connected on future opportunities. We look forward to finding the right place for you. Are you ready to take the next step? Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.

Healthcare industry knowledge
Product management
Strategic planning
Stakeholder management
Regulatory understanding
Direct Apply
Posted 6 days ago
FT

Retail Personal Banker Associate II - Chapel Hill

Fifth Third BankChapel Hill, North CarolinaFull-time
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Compensation$40K - 60K a year

Perform sales and relationship building for banking products, conduct financial needs assessments, and meet customer service and sales goals. | Requires college degree or equivalent experience, financial industry experience preferred, ability to perform sales activities, and S.A.F.E. Act registration through NMLS. | Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed. Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions. Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L. Provide guidance to CSRs with respect to the sales and referral process. Promote customer satisfaction with a friendly, helpful demeanor and professionalism. Act with confidence by answering customer questions and owning customer issues. Maintain a position of trust and responsibility by keeping all business confidential. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Adhere to established policies and procedures while opening/servicing the full range of Retail products. Participate in the consumer loan and bankcard process, owning sourced loans from application through closing. Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager. Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or work experience providing transferrable skills or combination of education and experience. Experience in the financial industry preferred. Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers. Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication. Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position. WORKING CONDITIONS: Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions. #LI-DH2 Retail Personal Banker Associate II - Chapel Hill At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Chapel Hill, North Carolina 27517 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Introduce yourself to our team to stay connected on future opportunities. We look forward to finding the right place for you. Are you ready to take the next step? Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.

Consultative sales
Customer relationship management
Financial needs assessment
Cross-selling banking products
Risk management
Direct Apply
Posted 8 days ago
FT

Retail Personal Banker Associate I - Cary

Fifth Third BankCary, North CarolinaFull-time
View Job
Compensation$40K - 60K a year

Use consultative sales to identify and meet customer financial needs, process teller transactions, and support retail banking operations. | Requires college or equivalent experience, financial industry experience preferred, ability to perform sales and service tasks, and SAFE Act registration. | Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed. Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions. Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L. Provide guidance to CSRs with respect to the sales and referral process. Promote customer satisfaction with a friendly, helpful demeanor and professionalism. Act with confidence by answering customer questions and owning customer issues. Maintain a position of trust and responsibility by keeping all business confidential. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Adhere to established policies and procedures while opening/servicing the full range of Retail products. Participate in the consumer loan and bankcard process, owning sourced loans from application through closing. Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager. Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or work experience providing transferrable skills, or, combination of education and experience. Experience in the financial industry preferred. Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers. Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication. Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. WORKING CONDITIONS: Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions. #LI-DH2 Retail Personal Banker Associate I - Cary At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Cary, North Carolina 27519 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Introduce yourself to our team to stay connected on future opportunities. We look forward to finding the right place for you. Are you ready to take the next step? Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.

Consultative sales process
Financial Needs Assessment
Customer relationship management
Cross-selling
Risk management
Communication skills
Basic math for credit analysis
SAFE Act registration
Direct Apply
Posted 8 days ago
FT

Retail Personal Banker Associate I - Durham

Fifth Third BankDurham, North CarolinaFull-time
View Job
Compensation$40K - 55K a year

Use consultative sales to identify and meet customer financial needs, process teller transactions, and support retail banking operations. | Requires transferable skills or relevant experience, ability to learn banking products, S.A.F.E. Act registration, and strong customer service orientation. | Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed. Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions. Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L. Provide guidance to CSRs with respect to the sales and referral process. Promote customer satisfaction with a friendly, helpful demeanor and professionalism. Act with confidence by answering customer questions and owning customer issues. Maintain a position of trust and responsibility by keeping all business confidential. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Adhere to established policies and procedures while opening/servicing the full range of Retail products. Participate in the consumer loan and bankcard process, owning sourced loans from application through closing. Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager. Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or work experience providing transferrable skills, or, combination of education and experience. Experience in the financial industry preferred. Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers. Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication. Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. WORKING CONDITIONS: Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions. #LI-DH2 Retail Personal Banker Associate I - Durham At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Durham, North Carolina 27707 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Introduce yourself to our team to stay connected on future opportunities. We look forward to finding the right place for you. Are you ready to take the next step? Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.

Consultative sales process
Financial needs assessment
Customer relationship management
Cross-selling
Risk management
Communication skills
Direct Apply
Posted 8 days ago
FT

Lead CSR / Teller - Harvey - Full Time

Fifth Third BankHarvey, IllinoisFull-time
View Job
Compensation$42K - 65K a year

Provide excellent customer service, handle cash, and refer customers to appropriate bank services. | High school diploma or GED, extensive cash handling experience, good communication skills, and ability to work independently. | Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most complex duties of a CSR, exercising considerable independent judgement. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Experience: • Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met • Provide follow up to customer questions and find solutions to address issues • Be responsive and timely with correspondence to keep lines of communication open and clear • Maintain a position of trust and responsibility by keeping all customer business confidential • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior. Operations: • Collaborate with Financial Center Manager to ensure all monthly cash counts are completed. • Partner with Financial Center Manager to gather and report monthly FCA requests. • Perform daily office responsibilities, working with the CSR and Bankers, to maintain the efficient operation of the office. • Maintain a balancing record that is in line with policy. Find and correct outages and assist others as needed. • Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes. • Demonstrate sound judgment in decision making, abiding to established guidelines and procedures. • Assist in training newly hired Customer Service Representative Referrals: • During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation • Build and maintain a working knowledge of the Retail products and services offered • Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: • High school diploma/GED. • Work involves extensive cash handling. • Position requires in-depth knowledge of retail policies and procedures, to perform the essential duties with minimal supervision. • Work involves contact with the public, adhere to dress code guidelines. • Must have the ability to interact comfortably and confidently with the public. • Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution. • Act as a leader and a resource for both customers and platform team. • Demonstrate the company’s core values, work as one bank, take accountability, be respectful & inclusive, act with integrity. • Need to have flexibility in scheduling. WORKING CONDITIONS: • Normal office environment. • Extensive viewing of computer screens. Lead CSR / Teller - Harvey - Full Time Total Base Pay Range 41,600.00 - 64,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html and by consulting with your talent acquisition partner. LOCATION -- Harvey, Illinois 60426 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Introduce yourself to our team to stay connected on future opportunities. We look forward to finding the right place for you. Are you ready to take the next step? Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.

Customer service
Cash handling
Communication
Referral and sales skills
Direct Apply
Posted 12 days ago
Fifth Third Bank

[Remote] Middle Market Team Lead (Columbia, SC)

Fifth Third BankAnywhereFull-time
View Job
Compensation$90K - 130K a year

Manage sales process and customer relationships in a geographic area, facilitate cross-selling, monitor loan risks, and lead a team of Relationship Managers. | 9+ years in credit training and underwriting, excellent interpersonal and communication skills, sales and negotiation experience, and a bachelor's degree or equivalent. | Note: The job is a remote job and is open to candidates in USA. Fifth Third Bank is a financial institution seeking a Middle Market Team Lead to oversee Relationship Managers and ensure adherence to corporate policies. The role involves managing the sales process, facilitating cross-selling efforts, and providing outstanding customer service while monitoring risks associated with loans. Responsibilities • Manage the sales process in a specific geographic marketing area. • Maintains primary relationship contact for a portfolio of existing customers. • Identifies and facilitate the cross-selling effort of all the bank's services. • Ensure the overall relationship is managed to the highest profit potential for the bank. • Identify and facilitate to businesses that do not maintain their primary banking relationship with 5/3, all the bank's services with the ultimate goal of moving the primary banking relationship to 5/3. • Provide outstanding customer service. • Meet or exceed goals stated in compensation plan document. • Monitor, on an ongoing basis, information concerning customer performance, abilities, and industry to determine that loan is an acceptable risk. • Ensure proper reporting, documentation, and review to determine that a loan is an acceptable risk. • Participate in various community affairs and projects to promote the image of the bank. • Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. Skills • Typically requires 9+ years experience in credit training and underwriting required. • Excellent interpersonal skills, written and verbal communications skills required; ability to handle multiple tasks; demonstrated sales and negotiating experience. • Word and Excel experience necessary. Education Requirements • Bachelor's degree or equivalent experience. Benefits • Incentive compensation plan • Comprehensive benefits • Physical, financial, emotional and social well-being Company Overview • Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank. It was founded in 1858, and is headquartered in Cincinnati, Ohio, USA, with a workforce of 10001+ employees. Its website is http://53.com.

Credit training
Underwriting
Sales management
Customer relationship management
Risk monitoring
Microsoft Word
Microsoft Excel
Verified Source
Posted 2 months ago
Fifth Third Bank

Regional Director of SBA Lending - Provide

Fifth Third BankAnywhereFull-time
View Job
Compensation$120K - 180K a year

Originate and close SBA loans by developing referral networks, assessing client financials, collaborating with product partners, and managing risk while growing client relationships. | Requires 5+ years SBA sales experience, knowledge of SBA loan programs, strong financial acumen, bachelor’s degree in finance or related field, and proven client relationship skills. | Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function Responsible for the origination and closing of government-guaranteed small business loans, sourced through a self-developed network of referral sources. Focus on assisting customers in achieving their financial goals by providing smart financial solutions for business needs; serving as a trusted advisor by collaborating with a team of product partners utilizing the One Bank process to understand the customers’ holistic business needs; and developing revenue growth by identifying needs and providing needs-based solutions and services to the client. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensuring that actions and behaviors drive a positive customer experience. While operating within the Fifth Third Bank risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties And Responsibilities • Identify and develop qualified prospects for SBA loan products through centers of influence, such as business brokers, loan brokers, real estate brokers, CPAs, attorneys, and community development organizations • Work directly with applicants to assess SBA eligibility and Fifth Third credit qualifications and collect required application information and documentation • Ensure adherence to the SBA SOP and Fifth Third credit policy while keeping the customer at the center • Work with product partners to analyze, evaluate, and develop a tailored relationship strategy for each client or prospect • Attend community and/or specific industry forums, conferences, and/or meetings to broaden relationship networks and referral sources and continually deepen knowledge of trends, practices, services, and the competitive landscape • Utilize the organization’s value proposition to articulate the advantages of obtaining financing through a tech-enabled lender • Effectively retain and grow long-term profitable client relationships • Plan and conduct relationship-strategy and relationship-review meetings with product partners • Coordinate client-facing activities, including credit support and other product partners • Conduct thorough effective pre-call planning, One Bank consultative sales approach, and prompt post-call follow-up • Partner with internal stakeholders on credit requests, and adhere to established portfolio management guidelines • Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk and priced accordingly • Champion the organization’s vision and core values through personal actions and leadership influence to promote high-performing work groups • Complete administrative responsibilities in a timely manner Minimum Knowledge, Skills And Abilities Required • Extensive knowledge of U.S. Small Business Administration loan programs • Bachelor’s degree in finance, economics, or mathematics or related business field, or four (4) years related experience • Minimum of five years of SBA sales experience • Proven ability to build new and existing client business and provide a positive client experience • Strong business acumen, including detailed analysis, review of financial statements, and understanding of basic accounting principles • Ability to assess client needs, drivers of profitability, and corporate/personal lifecycle-optimizing financial solutions • Effective problem-solving and analytical skills with the ability to handle and prioritize multiple tasks • Demonstrated strong verbal and written communication skills, specifically experience in face-to-face negotiations and group presentations • Proven ability to work in a team-based sales environment • Proficiency in all Microsoft Office software At Fifth Third Bank, we understand the importance of rewarding our employees for their hard work and dedication, therefore, our Total Rewards offering includes a differentiated compensation package and comprehensive benefits. Benefits Our benefits programs are designed to support the health, happiness, and financial well-being of our employees and their families. Your benefits will include access to comprehensive medical, dental, and vision coverage, a 401(k) plan and employee stock purchase plan that both offer a generous employer match, flexible paid time off, comprehensive leave programs, and unique benefits to support your overall mental and physical wellness. For additional details, please contact your recruiter. Compensation Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request. Regional Director of SBA Lending - Provide At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION -- Virtual, Illinois 00000 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

SBA loan origination
Small business lending
Financial analysis
Credit evaluation
Client relationship management
Consultative sales
Microsoft Office proficiency
Verified Source
Posted 3 months ago
Fifth Third Bank

Financial Center Manager - TN South Region

Fifth Third BankNashville, TNFull-time
View Job
Compensation$50K - 70K a year

Complete onboarding and training rotations to prepare for a Financial Center Manager role, lead and coach a sales team, deepen customer relationships, and uphold bank policies. | College degree or 2+ years leadership in sales, ability to analyze credit/financial info, strong communication skills, and SAFE Act registration at hire. | Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role will provide a robust learning approach for successful candidates to prepare for a Financial Center Manager role. After successful completion of the training program, the FCMA role will be placed in a Financial Center. ESSENTIAL DUTIES & RESPONSIBILITIES: • Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification • Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience • Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team • Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs • Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support • Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies • Learn to cultivate a One Bank culture that proactively collaborates with business partners • Participate in activities that benefit the communities we serve • Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee • Additional duties as assigned SUPERVISORY RESPONSIBILITIES: Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: • College degree or two (2) or more years of leadership experience in a sales environment • Ability to professionally represent Fifth Third Bank in verbal and written communication • Capable of analyzing credit and financial information • Ability to successfully execute and coach sales activities • Exhibits business acumen • Demonstrated ability in making sound decisions • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration. WORKING CONDITIONS: • Normal office environment. • Extended viewing of computer screens. • Periodic travel within the Bancorp footprint to attend meetings and/or training. #LI-DH1 Financial Center Manager - TN South Region At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. LOCATION - Nashville, Tennessee 37205 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Consultative Selling
Team Leadership
Credit and Financial Analysis
Customer Relationship Management
SAFE Act Registration
Sales Coaching
Verified Source
Posted 4 months ago

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