Envision Healthcare

Leading a team on employee relations issues, supporting high-level reporting, and assisting in team training within a healthcare organization. | Experience in employee relations, team management, risk assessment, and HR policies, with a focus on disciplinary actions and investigations. | The Teammate Relations Manager leads the Teammate Relations Advisor team on matters related to remedial performance management, disciplinary action, and termination decisions. They Support high-level reporting and project needs, assist the Workplace Investigators as back and support the Director of Teammate Relations with team training. The Teammate Relations Advisor is the partner to senior and executive leaders for all Teammate Relations issues and they guide decisions based on a skilled assessment of risk and with teammate engagement and the company values in mind. Company Overview: Envision Healthcare is a leading national medical group focused on delivering high-quality care to patients when and where they need it most. You’ll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country. Benefits: At Envision Healthcare, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right ones for you and your family. Best of all, qualifying employees are eligible to enroll from day one, so you can rest easy knowing you and your loved ones are protected. Envision Healthcare offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs. Paid Time Off: Envision Healthcare offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

Manage employee relations cases, support leadership with HR policies, and improve processes. | Requires 5+ years of HR experience, legal knowledge, and team leadership, with skills in case management software and legal compliance. | Job Description: • Manages employees by supporting, coaching, training, assisting with time management and performing evaluations; should conduct regular meetings with all direct reports. • Manages day-to-day teammate relations operations, including oversight of performance management, clinical termination process, and investigations to ensure process consistency and alignment with departmental standards. • Provides case management support by evaluating workload distribution, reassigning cases as needed, and directly handling complex or high-risk teammate relations issues. • Supports the development of KPIs and performance targets through quality observations and analysis of teammate relations trends, contributing to continuous improvement of team operations. • Delivers training and education to people leaders on key topics such as impairment, accommodations, and documented discipline to strengthen leadership capability and ensure compliance. • Advises business leaders on performance management and policy application, providing coaching and recommendations on remediation, corrective action, and termination decisions. • Conducts and provides backup for investigations and performance cases, ensuring a fair, timely, and thorough process that aligns with company policies and legal requirements. • Applies employment law and internal policy guidance to support business decisions and reduce risk, escalating issues to senior leaders or Legal when necessary. • Partners with internal stakeholders, including Legal, HR Business Partners, Compliance, and Communications, to align on case handling and issue resolution strategies. • Tracks and reports teammate relations case trends, completing root cause analysis and offering recommendations for proactive interventions and business leader education. • Identifies and creates internal process improvements, contributing to enhancements in teammate relations procedures, documentation practices, and team capability-building efforts. Requirements: To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.- Bachelor's Degree from four-year College or University or an equitable combination of education and progressive experience required.- 5 years of progressive human resources experience in a mid-to-large company, including employee relations experience required.- Experience working in a healthcare system a plus.- Experience leading a team preferred.- Oracle a plus- Service Now (SNOW)- SharePoint- Excellent interpersonal and collaboration skills including advanced communication skills.- Ability to solve complex problems and use independent judgment.- Organization, time management, project management and presentation skills.- Strong work ethic, attention to detail, and track record of high quality, accurate work under significant pressures.- Ability to work with and maintain confidential information.- Communicate and interact with leaders, including executives, across the organization as well as mentor, coach and guide them on teammate relations related issues.- Case management tracking software experience preferred.- Microsoft Office Suite Benefits: At Envision Healthcare, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right ones for you and your family. Best of all, qualifying employees are eligible to enroll from day one, so you can rest easy knowing you and your loved ones are protected. Envision Healthcare offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs. Paid Time Off: Envision Healthcare offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

Manage front desk operations including scheduling, reception, revenue cycle tasks, and oversee receptionist workflow while maintaining high standards in patient and physician interactions. | Requires bilingual English/Spanish skills, experience in administrative and front desk duties in a healthcare setting, strong organizational and communication skills, and ability to work on-site Monday to Friday. | The Bilingual Front Desk Coordinator II (English/Spanish) is responsible for general administrative tasks such as scheduling, reception, front end revenue cycle, and other physician office tasks. Additionally, the FDC is the point person for operations procedures for Receptionists and assigning and disseminating work. Upholds the highest standards in interaction with patients, their families and referring physicians and their staff. This is an on-site Monday - Friday 8am-5pm, no weekends position! Company Overview: Envision Healthcare is a leading national medical group focused on delivering high-quality care to patients when and where they need it most. You'll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country. Benefits: At Envision Healthcare, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right ones for you and your family. Best of all, qualifying employees are eligible to enroll from day one, so you can rest easy knowing you and your loved ones are protected. Envision Healthcare offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs. Paid Time Off: Envision Healthcare offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year. Through Envision Physician Services, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first. Envision's core values drive continual advancement and ingenuity across the enterprise: • Be Curious-embrace learning, seek out diversity of thought, listen openly, ask questions, and ask for feedback • Instill Trust-have the hard conversation, presume good intent, honor commitments, and do the right thing for patients and each other • Pursue Extraordinary-challenge the status quo, champion change, innovate and constantly aim higher • Care Deeply-serve patients, partners, communities, and each other with empathy, compassion, and respect • Embrace Teamwork-work cross-functionally, break down walls, develop others, be inclusive and unite to improve patient health • Inspire Joy-seek fulfillment and the joy of medicine, appreciate others, celebrate wins, and promote wellness and belonging

Manage front desk operations including patient check-in, scheduling, payment collection, referral coordination, training receptionists, and ensuring smooth patient flow. | High school diploma or GED, 3+ years related experience, bilingual English/Spanish skills, excellent organizational and communication skills, and ability to work in a team. | Job Description The Bilingual Front Desk Coordinator II (English/Spanish) is responsible for general administrative tasks such as scheduling, reception, front end revenue cycle, and other physician office tasks. Additionally, the FDC is the point person for operations procedures for Receptionists and assigning and disseminating work. Upholds the highest standards in interaction with patients, their families and referring physicians and their staff. This is an on-site Monday - Friday 8am-5pm, no weekends position! Company Overview: Envision Healthcare is a leading national medical group focused on delivering high-quality care to patients when and where they need it most. You’ll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country. Benefits: At Envision Healthcare, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right ones for you and your family. Best of all, qualifying employees are eligible to enroll from day one, so you can rest easy knowing you and your loved ones are protected. Envision Healthcare offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs. Paid Time Off: Envision Healthcare offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year. About Us Through Envision Physician Services, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first. Envision’s core values drive continual advancement and ingenuity across the enterprise: • Be Curious -embrace learning, seek out diversity of thought, listen openly, ask questions, and ask for feedback • Instill Trust -have the hard conversation, presume good intent, honor commitments, and do the right thing for patients and each other • Pursue Extraordinary -challenge the status quo, champion change, innovate and constantly aim higher • Care Deeply -serve patients, partners, communities, and each other with empathy, compassion, and respect • Embrace Teamwork -work cross-functionally, break down walls, develop others, be inclusive and unite to improve patient health • Inspire Joy- seek fulfillment and the joy of medicine, appreciate others, celebrate wins, and promote wellness and belonging Responsibilities These are your responsibilities : • Greets patients; performs check in tasks including arriving patients in the electronic medical record, instructing patients on completion of paperwork, verifying patients' insurance if applicable, obtaining copies of patient identification and outside records and treatment authorizations. • Collects copayments , coinsurance, and self-pay payments; documents payments in practice management system as applicable, prepares day-end batches according to policies and procedures, and reconciles payments taken with reports, as applicable. • Completes end-of-day tasks, including running applicable reports, identifying no-show patients and communicating with appropriate personnel, completing daily batching tasks, and other office close procedures. • Answers, routes, transfers, and retrieves phone calls and messages as required. • Ensures referrals and outside records have been obtained prior to service. • Communicates with Surgical Coordinator and APRN to ensure efficient patient flow through the office and proper documentation of visits. • Schedules appointments according to scheduling guidelines. Adheres to urgent and add-on patient visit guidelines and communicates such visits to clinical staff per office protocols. Confirms appointments prior to patient visit if applicable. • Prepares daily charts and maintains medical files and electronic medical records. • Scans outside reports, results, and labs into the appropriate sections of the electronic medical record. • Maintains, orders and receive office supplies. Follows up on incomplete orders. • Assists APRN / manager in gathering data for various reports. • Assists physician(s) with daily needs. • Coordinates patient documentation for billing with business office. • Interfaces with referring offices in obtaining referrals when needed. • Opens, sorts, and records receipt date of mail; forwards bills and invoices promptly to manager; forwards correspondence from hospital medical staff office or insurance companies promptly to manager and performs other general office duties as needed. • Functions as the primary trainer for Receptionists while also serving as the resource contact for questions/answers • Maintains office policy/procedure reference guides and ensures all administrative procedures are followed regarding scheduling and other job-specific tasks, as applicable. • Serves as a first point of contact for patient concerns, questions and customer service inquires. Discusses payment arrangements as allowed within EVPS policy and documents accordingly, or promptly refers patient to APRN / manager as required by policy. • Obtains authorizations and referrals for patient visits per office protocol. • Coordinates patient flow through the front office; communicates with clinical staff and physicians to optimize patient throughput. • Other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Education/Experience • High School Diploma or General Education Degree (GED) • Three or more years of related experience • Bilingual (English/Spanish) skills required • Excellent organizational skills • Ability to communicate and work in a team environment • Ability to effectively prioritize and follows up in a timely manner on open items If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package. Envision Healthcare uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify . Envision Healthcare is an Equal Opportunity Employer. JOB INFO Job Identification 1416 Job Category : N-Non Exempt Staff General Posting Date : 2025-09-29T14:34:45+00:00 Job Schedule : Full time Locations : Pembroke Pines, FL, United States