Ensemble Health Partners

Ensure stability, security, and efficiency of IT infrastructure supporting healthcare revenue cycle operations. | Maintain IT systems, manage data security, ensure healthcare compliance, collaborate with teams, and execute backup and recovery. | Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: The IT Systems Administrator role ensures the stability, security, and efficiency of IT infrastructure supporting healthcare revenue cycle operations. Focuses on implementing and maintaining systems that enable accurate data processing and compliance with healthcare regulations. Contributes to operational continuity by supporting system performance and resolving technical issues promptly. Installs and configures IT systems and applications to meet operational requirements. Monitors system performance and troubleshoot issues to maintain optimal functionality. Applies security protocols and updates to safeguard data integrity and compliance. Documents system configurations and changes to ensure accurate records and audit readiness. Collaborates with internal teams to support technology needs and resolve technical challenges. Executes backup and recovery procedures to protect critical data and minimize downtime. Provides technical support for end-users to ensure smooth system utilization. Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble

Lead a team managing cybersecurity incidents and ITSM lifecycle while driving continuous improvement and reporting. | Bachelor's degree and 5+ years IT service management or technical support experience with 2+ years leadership, ITSM proficiency, healthcare experience preferred. | Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: Ensemble Health Partners is seeking a Cybersecurity Manager to oversee the intake, triage, and escalation of cybersecurity requests and incidents across the organization. This role is critical to ensuring cybersecurity issues are properly routed, tracked, and resolved while maintaining clear communication with business stakeholders through structured, service-oriented operational processes. Essential Job Functions: Lead and manage a team responsible for triaging, prioritizing, and escalating cybersecurity-related requests and incidents, ensuring timely handoff to appropriate technical and security teams. Oversee the end-to-end lifecycle of cybersecurity requests and incidents within the ITSM platform, ensuring proper categorization, prioritization, and adherence to service-level objectives. Apply ITSM frameworks and best practices, including incident, problem, and change management processes, through structured and auditable workflows. Serve as the primary escalation point between business stakeholders and cybersecurity teams, ensuring timely communication and issue resolution. Manage the cybersecurity service catalog, including request fulfillment and access-related services, in collaboration with technical subject matter experts. Lead problem management activities for recurring and systemic issues, facilitating root cause analysis with infrastructure, engineering, and security teams. Coordinate with cybersecurity and compliance teams to support audits, assessments, and evidence requests. Prepare and present operational metrics and reporting, including SLA performance, incident trends, ticket volumes, escalation trends, and service delivery effectiveness. Drive continuous improvement initiatives related to cybersecurity request handling, incident management processes, and service management tooling. Coach, mentor, and develop team members by establishing priorities, reviewing performance, and supporting professional growth. Develop leadership reporting that provides visibility into escalation volumes, operational performance, and organizational risk trends. Employment Qualifications: Bachelor's degree in Information Technology, Business Administration, Information Systems, or a related field; or equivalent combination of education and experience. Minimum of five (5) years of experience in IT service management, service desk operations, technical support, or related functions. At least two (2) years of leadership or supervisory experience managing teams and operational processes. Experience working with ITSM/service management platforms, including ticketing systems, workflow management, and SLA administration. Experience working with ITSM/service management platforms, including ticketing systems, workflow management, and SLA administration. Healthcare industry experience preferred. Experience supporting organizational growth, transformation, and operational change initiatives preferred. Preferred Certifications: ITIL Foundation Certification (or higher) CompTIA Security+ HDI Support Center Manager Certification Other relevant IT service management, cybersecurity, or operational leadership certifications preferred but not required. Knowledge, Skills and Abilities: Strong knowledge of ITSM frameworks and methodologies, including incident, problem, and change management processes. Working knowledge of cybersecurity concepts and terminology sufficient to effectively triage and escalate requests and incidents. Deep technical cybersecurity expertise is not required. Proven leadership, coaching, and team development capabilities. Excellent written and verbal communication skills, with the ability to translate technical issues for business audiences and business requirements for technical teams. Strong analytical, problem-solving, and process improvement skills. Expertise in service management platforms, workflow processes, ticket administration, and SLA management. Ability to operate effectively in regulated environments and adapt to a fast-paced, evolving organization. Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. This position pays between $117,400-176,000 based on experience This posting addresses s state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. #LI-LP1 #LI-Remote Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble

Manage cybersecurity platforms and lead security teams to reduce enterprise risk through strategic platform and vendor management. | 5-7 years experience with 2-3 years leadership, bachelor's degree, certifications like CISSP, and hands-on security tool expertise. | Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: The Opportunity The Director of IT Cybersecurity will own and manage Ensemble's cybersecurity platforms, ensuring they are deployed, configured, and operated effectively to protect the organization. This is a hands-on leadership role: you will manage a team of security engineers and analysts responsible for the day-to-day operation of cybersecurity platforms, while also directly contributing to platform administration and technical problem-solving. The Director of IT Cybersecurity will develop a keen understanding of Ensemble's unique business requirements to identify and reduce enterprise risk, and will report to the Deputy CISO. Essential Job Functions Owns the end-to-end lifecycle of Ensemble's cybersecurity platforms (e.g., SIEM, EDR/XDR, IAM, vulnerability management, firewalls and network security tools), including deployment, configuration, tuning, upgrades, and end-of-life planning. Ensures cybersecurity platforms are properly integrated, licensed, and performing to established service levels. Evaluates and recommends new security platforms and tools as business needs and the threat landscape evolve. Manages vendor relationships and contracts for cybersecurity tooling. Manages the budget for cybersecurity platforms and tooling, including forecasting and cost optimization. Provides hands-on leadership to a team of security engineers and analysts, balancing direct platform work with delegation, setting priorities, reviewing work, and coaching for technical growth. Establishes change control and configuration management practices for cybersecurity platforms to ensure changes are tracked, tested, and approved before deployment. Partners with security Subject Matter Experts (SMEs) - e.g., incident response, threat intel, compliance - to ensure platforms are configured to meet their operational needs. Ensures platforms meet required security standards by providing control assurance evidence and validation to demonstrate ongoing effectiveness. Partners with other IT teams whose systems and applications are protected by Ensemble's cybersecurity platforms. Develops and tracks key performance indicators (KPIs) and metrics for platform health, uptime, and operational success. Reports on platform status, risks, and roadmap to the Deputy CISO, and participates in relevant status meetings. Job Competencies Leadership Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results. Coaching & Building Talent - Achieves results through other leaders by empowering them and providing feedback, instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers. Delegation - Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement. Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work. Executive Communication - Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others' attention (appropriate, impactful, and clear). Program/Project Management - Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results. Employment Qualifications CISSP, CompTIA SecurityX, GIAC (GSEC/GCIA/GMON), or equivalent platform/technical certification; vendor-specific certifications (e.g., SIEM, EDR, or IAM platform certs) a plus. 5-7 years or relative experience 2-3 years, or more, of true leadership experience Bachelors Degree in Information Systems or Equivalent Experience Practical experience building threat-based cybersecurity programs and designing and implementing security controls and compliance programs. Hands-on experience administering and managing cybersecurity platforms such as SIEM, EDR/XDR, IAM, vulnerability management, or network security tools, with experience leading engineering or operations teams responsible for these platforms. Self-motivated and willing to take on challenges while adapting to an ever-changing operational environment. Excellent analytical and problem-solving skills. Strong business acumen to quickly learn new business processes and understand how application performance requirements support the business in achieving revenue and profit goals. Excellent collaboration skills - must be eager to work as part of a cohesive team and work as a partner to other teams within Ensemble, locally and globally. Exceptional communication skills, including the ability to gather relevant data and information, actively listen, dialogue freely, verbalize ideas effectively, negotiate tense situations successfully, and manage and resolve conflict. Ability to manage multiple projects, priorities and deadlines. Demonstrated initiative, customer orientation and teamwork competencies. Adaptability, flexibility and ability to work as part of a team across functional boundaries or in an individual capacity. This role pays between $141,300- 223,200 based on experience Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. This posting addresses s state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. #LI-LP1 #LI-Remote Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble

Lead IAM engineering and client provisioning teams to ensure secure, compliant, and scalable identity services. | 7+ years IAM or related cybersecurity experience with 3+ years people leadership and strong executive communication skills. | The Opportunity: Manager, IAM Engineering & New Client Provisioning Ensemble Health Partners | Identity & Access Management | Technology Security Position Summary The Manager, IAM Engineering & Client Provisioning is an Ensemble Health Partners Technology Security leadership role responsible for unifying IAM platform engineering with client access provisioning operations. This leader ensures Ensemble has secure, compliant, scalable, and measurable identity services across enterprise and client environments, with clear ownership for SailPoint/IGA maturity, lifecycle automation, ServiceNow intake, client provisioning readiness, SLA performance, escalation management, audit evidence, and operational improvements. This role is designed to support Ensemble s IAM transformation priorities: standardizing provisioning processes, expanding automation, improving client onboarding readiness, strengthening governance, and giving leadership reliable visibility into IAM service performance. Strategic Purpose for Ensemble This role provides the leadership bridge between strategic IAM engineering and operational access delivery. The position is accountable for ensuring that identity platforms, intake workflows, provisioning standards, and client onboarding processes work together as one integrated service model. • Improve consistency across client provisioning models and reduce one-off access fulfillment processes. • Advance automation for joiner, mover, leaver, transfer, rehire, contractor, and termination workflows. • Strengthen audit readiness through standardized evidence, entitlement reconciliation, and access governance support. • Increase leadership visibility through dashboards, SLA trends, backlog reporting, and risk-based recommendations. • Protect Ensemble and client operations by improving access accuracy, timeliness, least-privilege alignment, and escalation discipline. Primary Responsibilities IAM Engineering Leadership • Lead engineering ownership and operational support of IAM platforms, including SailPoint/IGA, directory services, cloud identity, access request workflows, lifecycle automation, and related identity technologies. • Develop and execute the IAM engineering roadmap aligned to Ensemble s security, automation, client onboarding, compliance, and operational efficiency goals. • Oversee design, configuration, testing, deployment, support, and continuous improvement of identity profiles, lifecycle states, roles, access profiles, entitlements, connectors, workflows, transforms, provisioning logic, and reporting. • Establish and maintain technical standards, runbooks, SOPs, configuration documentation, support playbooks, and operational readiness practices. • Ensure IAM platforms are reliable, scalable, secure, auditable, and aligned to Technology Security architecture and operational expectations. Identity Lifecycle & Automation • Lead engineering standards for joiner, mover, leaver, transfer, rehire, leave, contractor, and termination workflows. • Partner with HR/HCM, ServiceNow, directory, cloud, application, and client-facing teams to improve authoritative data quality, lifecycle triggers, access accuracy, and deprovisioning timeliness. • Drive automation opportunities that reduce manual work, improve SLA performance, strengthen controls, and create measurable time and cost savings. • Advance role-based access control, standard entitlement models, identity governance maturity, and reusable patterns across enterprise and client access environments. • Maintain an automation and technical debt backlog with owners, business value, risk impact, and target delivery milestones. Client Onboarding & Readiness • Partner with Implementation, Client Success, Operations, Application Owners, and client stakeholders to define access requirements early in the client onboarding lifecycle. • Ensure client provisioning requirements, entitlement files, role mappings, access dependencies, test users, escalation contacts, and go-live readiness criteria are documented and tracked. • Support readiness checkpoints and post-go-live stabilization activities to reduce access delays, rework, and operational disruption. • Identify client-specific process variation and lead standardization opportunities that can scale across Ensemble s client portfolio. • Escalate readiness risks with clear business impact, ownership, resolution path, and decision requirements. • documented, time-bound, assigned to owners, and communicated with appropriate leadership visibility. Governance, Risk & Compliance • Ensure IAM engineering and provisioning processes support Ensemble audit, regulatory, security, and internal control expectations. • Partner with GRC, Internal Audit, Cybersecurity, application owners, and client stakeholders to support access reviews, audit evidence, entitlement reconciliation, control testing, and compliance reporting. • Promote separation of duties, least privilege, standard access patterns, and access certification readiness. • Maintain documentation for policies, SOPs, RACI models, readiness checklists, operational evidence packages, and exception approvals. • Identify risks in provisioning workflows and recommend remediation plans with clear ownership, timeline, and measurable control impact. People Leadership • Lead, coach, and develop a high-performing IAM engineering and client provisioning team. • Set clear goals, expectations, KPIs, development plans, and accountability rhythms for team members. • Foster a culture of ownership, transparency, continuous improvement, customer service, innovation, and operational excellence. • Provide leadership-ready updates on performance, risks, accomplishments, staffing needs, automation wins, and strategic priorities. • Build cross-functional partnerships that improve trust, reduce friction, and enable scalable client onboarding and identity operations. Required Qualifications • Bachelor s degree in Information Technology, Cybersecurity, Computer Science, Engineering, or related field, or equivalent experience. • 7+ years of Identity & Access Management, cybersecurity, access provisioning, identity operations, or related technology experience. • 3+ years of people leadership experience leading IAM engineering, provisioning, security operations, client delivery, or technical support teams. • Experience with IAM transformation, lifecycle management, access governance, provisioning workflows, escalation management, metrics, and operational reporting. • Strong executive communication skills with the ability to translate technical and operational issues into leadership-ready risk, impact, options, and action plans. Preferred Qualifications • Experience with SailPoint or comparable Identity Governance and Administration platforms. • Experience with ServiceNow access request workflows, queue management, dashboards, catalog items, approvals, and operational reporting. • Experience with Active Directory, Microsoft Entra ID, SSO, federation, MFA, privileged access, APIs, connectors, workflow automation, or identity lifecycle integrations. • Healthcare, revenue cycle, client implementation, managed services, or highly regulated industry experience. • Master s degree, CISSP, CISM, Security+, ITIL, PMP, or relevant IAM/vendor certification preferred. Core Competencies • Strategic IAM leadership and roadmap execution. • Operational excellence and process standardization. • Client-focused service delivery and readiness management. • Automation-first mindset and continuous improvement discipline. • Risk-based decision-making and audit readiness. • Data-driven performance management and executive storytelling. • Coaching, team development, accountability, and cross-functional influence. • This position pays between $92,400 $138,600 based on experience • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. • This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. #LI-SA1 #LI-REMOTE

Lead enterprise-wide cybersecurity GRC program including risk assessments, policy development, and executive reporting. | 5+ years cybersecurity GRC experience with preferred certifications like CISSP and knowledge of frameworks such as NIST CSF and ISO 27001. | Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: The Director, Cybersecurity Governance, Risk and Compliance (GRC) leads a team of security professionals in the development and implementation of an enterprise-wide cybersecurity governance, risk management, and compliance program. This includes leading the development of security policies and standards, managing enterprise and third-party risk assessments, and overseeing regulatory and industry compliance efforts. The Director will also be responsible for maintaining compliance with all applicable industry regulations and standards and for reporting on the organization's cybersecurity risk posture to executive leadership. Job Competencies Valuing Differences - Works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; seeks out and uses unique abilities, insights, and ideas. Considers the collective. Collaboration - Works cooperatively within teams and partners with others, both internally and externally as needed, to achieve success; focuses on the results of the team, not the achievements of one person. It’s “All for One and One for All” Accountability - Accepts personal responsibility and/or consequences of failure and successes, delivering on commitments and refocusing effort when needed. Someone who is willing to step up and own it. Time Management - Effectively manages personal time and resources to ensure that work is completed efficiently. Developing Trust - Gains others’ confidence by acting with integrity and following through on commitments; treats others and their ideas with respect and supports them in the face of challenges Takes Initiative - Takes prompt action to accomplish goals and achieve results beyond what is required; is proactive and pursues relentlessly. Essential Job Functions Develop and implement a comprehensive cybersecurity governance, risk, and compliance (GRC) program that includes risk management, regulatory compliance, and policy governance. Work with other departments to ensure risk management and compliance requirements are integrated into all enterprise functions. Conduct enterprise-wide cybersecurity risk assessments, including third-party and vendor risk, across all in-scope systems and business units. Develop and maintain relevant security policies and procedures Train relevant staff regarding cybersecurity governance, risk, and compliance best practices and stay up to date on the latest regulatory requirements and industry trends. Manage internal and external audits and regulatory assessments, and develop reporting on the organization's cybersecurity risk posture and compliance status for executive leadership and the board. Other Preferred Knowledge, Skills and Abilities 5+ years of experience in cybersecurity governance, risk management, or compliance Relevant certification preferred (e.g., CISSP, CISM, CRISC, or CISA) and experience with risk management frameworks such as NIST CSF, ISO 27001, or COBIT Hands-on experience with GRC platforms and tools (e.g., Archer, ServiceNow GRC, OneTrust, AuditBoard, or LogicGate) Experience establishing and maintaining an Information Security Management System (ISMS) Experience working with cross-functional teams to implement governance and risk management practices Experience maintaining compliance with industry regulations and standards (e.g., HIPAA, SOC 2, PCI-DSS, GDPR) Strong communication and presentation skills Ability to work independently and lead a highly skilled GRC team Strong analytical and critical thinking skills Ability to work under pressure and meet deadlines This position pays between $148,000-$267,840 based on experience Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. This posting addresses s state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. #LI-LP1 #LI-Remote Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble Legitimate Ensemble Recruiters will only contact you from an email address ending in “@ensemblehp.com.” Don’t fall victim to fake job postings from fraudsters posing as Ensemble Human Resources personnel. Ensemble will never ask for a payment in exchange for a job opportunity or ask you to submit sensitive personal information via email, phone, form, app or text. Ensemble is dedicated to providing our clients with experienced healthcare finance and revenue cycle professionals. We believe that our core values of trust, integrity, loyalty and service married with the belief that our work is worthwhile helps us build and sustain sincere relationships with our associates and clients. If you are a passionate, dedicated and experienced revenue cycle, consulting or finance professional and seek career and personal growth, we would love to hear from you. We believe we foster an environment where talented individuals can excel and shine. Our team believes that people are the most important part of our success and that when we take care of our people, they pay it forward by providing our clients with excellent results and world-class service.

Oversee security operations and engineering to secure business operations and reduce enterprise risk. | Bachelor's degree with 5-7 years experience including leadership and relevant certifications like CISSP. | Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: The Opportunity The Director of IT Cybersecurity will oversee the security operations and engineering function of Ensemble's IT Security Program. As the Director of IT Cybersecurity, you will work to develop an effective security operations and engineering strategy to secure business operations and missions. In this role you will oversee a team of security analysts, engineers and service providers supporting security operations or engineering functions. The Director of IT Cybersecurity will develop a keen understanding of Ensemble's unique business requirements to identify and reduce enterprise risk. Essential Job Functions Responsible for the Confidentiality, Integrity, and Availability of Ensemble applications and systems. Partners with business and security stakeholders to assist in defining strategic cybersecurity objectives and goals. Monitors industry information technology and security trends, threats, and regulatory trends to identify strategy-impacting affects to stakeholder operations and interests. Leads security operations resources which monitors and analyzes events to detect cybersecurity threats facing Ensemble associates and resources. Enhance security operations threat detection and response capabilities. Enhance incident response plans, playbooks and preparedness activities. Leads security engineers responsible for the deployment, operations, configuration and scalability functions of security systems and control oversight for systems managed by other IT teams. Builds and deploys operational response model to ensure security standards and configuration management policies and protocols are effective, followed, and tracked Builds, deploys, and maintains all operational aspects of the company-wide software development lifecycle security program Leads the Business Continuity Management Program and all supporting functions that consist of leading and governance council, conduct of risk analysis, impact assessment, business continuity and disaster recovery exercises, reporting, and updates to global business and IT stakeholders Support acquisition due diligence for information security risks and support control design for integration. Develop and track key performance indicators (KPIs) and metrics for operational success. Participate in reporting requirements, monthly/quarterly status meetings and offsites as appropriate. Job Competencies Leadership Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results. Coaching & Building Talent - Achieves results through other leaders by empowering them and providing feedback, instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers. Delegation - Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement. Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work. Executive Communication - Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others' attention (appropriate, impactful, and clear). Program/Project Management - Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results. Employment Qualifications CompTIA Security+, CISSP, or other cybersecurity certifications 5-7 years or relative experience 2-3 years, or more, of true leadership experience Bachelors Degree in Information Systems or Equivalent Experience Practical experience building threat-based cybersecurity programs and designing and implementing security controls and compliance programs. Experience leading information technology and/or security teams in engineering, design, and operations, experience in a leadership position within a Security Operations Center preferred. Self-motivated and willing to take on challenges while adapting to an ever-changing operational environment. Excellent analytical and problem-solving skills. Strong business acumen to quickly learn new business processes and understand how application performance requirements support the business in achieving revenue and profit goals. Excellent collaboration skills - must be eager to work as part of a cohesive team and work as a partner to other teams within Aristocrat, Inc., locally and globally. Exceptional communication skills, including the ability to gather relevant data and information, actively listen, dialogue freely, verbalize ideas effectively, negotiate tense situations successfully, and manage and resolve conflict. Ability to manage multiple projects, priorities and deadlines. Demonstrated initiative, customer orientation and teamwork competencies. Adaptability, flexibility and ability to work as part of a team across functional boundaries or in an individual capacity. This role pays between $141,300- 223,200 based on experience #LI-LP1 #LI-Remote Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble Legitimate Ensemble Recruiters will only contact you from an email address ending in “@ensemblehp.com.” Don’t fall victim to fake job postings from fraudsters posing as Ensemble Human Resources personnel. Ensemble will never ask for a payment in exchange for a job opportunity or ask you to submit sensitive personal information via email, phone, form, app or text. Ensemble is dedicated to providing our clients with experienced healthcare finance and revenue cycle professionals. We believe that our core values of trust, integrity, loyalty and service married with the belief that our work is worthwhile helps us build and sustain sincere relationships with our associates and clients. If you are a passionate, dedicated and experienced revenue cycle, consulting or finance professional and seek career and personal growth, we would love to hear from you. We believe we foster an environment where talented individuals can excel and shine. Our team believes that people are the most important part of our success and that when we take care of our people, they pay it forward by providing our clients with excellent results and world-class service.