2 open positions available
Manage patient onboarding, track progress, analyze data, and collaborate with healthcare teams to ensure effective patient support. | Associate degree, some sales experience, familiarity with CRM systems, and knowledge of healthcare devices or industry preferred. | Job Description: • Manage Your Pipeline • Deploy a high level of customer service throughout the patient onboarding process, leading the patient from prescription to activating and registering the customers Omnipod device • Track patient progress in the pipeline funnel and actively document actions taken or needed • Analyze data insights and trends to effectively prioritize pipeline leads to drive business impact • Take ownership in investigating data discrepancies or issues and work to resolve, involving appropriate stakeholders • Engage Your Customers • Leverage comprehensive product knowledge to address customer inquiries about Omnipod, highlighting its benefits and providing competitive comparisons • Tailor communications that proactively address patient needs by taking a consultative approach to selling to drive patient adoption and support overall business objectives • Proactively address challenges or patient concerns using data-driven solutions and identify opportunities to improve patient interactions • Collaborate for Impact • Collaborate seamlessly with reimbursement and field sales in your territory to ensure patient leads progress after prescription has been fulfilled • Effectively manage communications with pharmacy representatives to ensure patients appropriately receive Omnipod and data is accurately aligned across teams • Provide support to territory partners (Territory Managers and Clinical Services Managers) for resolving provider or patient issues • Contribute to Improvements • Continuously seek opportunities for process improvement and provide regular feedback and innovative suggestions to enhance Inside Sales and service operations • Drive internal initiatives as identified and assigned by leadership Requirements: • Associate degree • 0-1+ years of sales experience and demonstrated success in B2B / B2C or a related field (healthcare, pharmaceuticals, medical device, diabetes, or consumer products) • Knowledge and understanding of the managed care industry • Experience with Salesforce or other CRM system • Knowledge of insulin pumps and continuous glucose monitors Benefits: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs
Collaborate on strategy, develop and manage sales tools, and measure their effectiveness to support product launches and marketing initiatives. | Requires 5+ years in marketing or related field, experience in developing sales/marketing tools, and strong relationship management skills. | Job Description: • Collaborate on strategy, planning and execution of new field sales tools including digital sales aids. • Manage relationships with key stakeholders to ensure timely development and approval of materials. • Collaborate with CRM, Sales Enablement, and Training teams to ensure integration of new tools and platforms. • Align with US HCP Marketing and Global Product Marketing for consistent messaging and campaign execution across all diabetes segments. • Maintain compliance and cross functional development alongside MLR/Veeva submission and approval processes. • Develop launch plans for new tools including integrating into new hire and ongoing training plans. • Support collaboration with US Marketing Events team to utilize sales tools and strategies for national and local events. • Track against KPIs to measure tool effectiveness and adoption. • Gain insights through field travel to digest feedback, evaluate tools, and message recall initiatives. • Partner with external agencies for ongoing evaluation and optimization of tools. Requirements: • Bachelor’s Degree from an accredited college or university • 5 or more years of work experience in marketing or a related field • Experience developing sales/marketing tools for existing and new product lines • Understanding of end-to-end marketing processes for system and workflow optimization • Experience in developing and fostering relationships • Self-starter that possesses a high degree intellectual curiosity and drive • Strong verbal, written, and presentation skills • Ability to manage multiple tasks concurrently under aggressive timelines in a dynamic environment • Detail-savvy, organized and quick learner. Benefits: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs
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