Diabetes Youth Families

Compensation

Full Description

Job Description: • Manage Your Pipeline • Deploy a high level of customer service throughout the patient onboarding process, leading the patient from prescription to activating and registering the customers Omnipod device • Track patient progress in the pipeline funnel and actively document actions taken or needed • Analyze data insights and trends to effectively prioritize pipeline leads to drive business impact • Take ownership in investigating data discrepancies or issues and work to resolve, involving appropriate stakeholders • Engage Your Customers • Leverage comprehensive product knowledge to address customer inquiries about Omnipod, highlighting its benefits and providing competitive comparisons • Tailor communications that proactively address patient needs by taking a consultative approach to selling to drive patient adoption and support overall business objectives • Proactively address challenges or patient concerns using data-driven solutions and identify opportunities to improve patient interactions • Collaborate for Impact • Collaborate seamlessly with reimbursement and field sales in your territory to ensure patient leads progress after prescription has been fulfilled • Effectively manage communications with pharmacy representatives to ensure patients appropriately receive Omnipod and data is accurately aligned across teams • Provide support to territory partners (Territory Managers and Clinical Services Managers) for resolving provider or patient issues • Contribute to Improvements • Continuously seek opportunities for process improvement and provide regular feedback and innovative suggestions to enhance Inside Sales and service operations • Drive internal initiatives as identified and assigned by leadership Requirements: • Associate degree • 0-1+ years of sales experience and demonstrated success in B2B / B2C or a related field (healthcare, pharmaceuticals, medical device, diabetes, or consumer products) • Knowledge and understanding of the managed care industry • Experience with Salesforce or other CRM system • Knowledge of insulin pumps and continuous glucose monitors Benefits: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs