Dandy

Manage partner pipeline, channel sales targets, and build a high-performance partner ecosystem team. | 10+ years in channel management or quota-carrying sales with management experience and ability to thrive in high-ambiguity environments. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role Channel partnerships are a critical growth engine at Dandy, and we need a bar-raising leader to build on our early success and accelerate the initiative. Channel partners are companies that we have partnerships with that are designed to bring leads into our sales team. In this role, you will be the Directly Responsible Individual (DRI) for making signed partner relationships successful from end to end. This role is ideal for someone who thrives in a hyper-scale environment and is passionate about working cross-functionally to build and lead Dandy’s first-ever high-performance channel relationships. This role is inherently cross-functional in nature, and the ideal candidate will be a master at aligning internally to execute important initiatives tied to the company’s most important OKRs. You will be responsible for executing the long-term vision for channel partner success, all at Dandy Speed. This role reports directly to the Head of Sales and will own a Channel Sales target. This will start out as a “roll up the sleeves” role to get the program from 0-to-1 and then as our portfolio of partners grows, you will build a team to manage the ecosystem. What You'll Do Serve as the DRI to ensure the end-to-end success and activation of signed partner agreements. Own the training and onboarding of partner reps by working tightly and cross-functionally (xfn) with the Enablement and Sales Leadership organizations. Own and manage the pipeline of partner deals, holding partners accountable to their commitments while ensuring they are fully set up for success. Fully own the Key Result (KR) workstreams tied to partner channel metrics, driving an operationally rigorous process through an extreme focus on data to drive decision-making. Consistently beat channel sales targets by building a consistent partnership motion with a culture of high performance. Be the voice of the Channel at Dandy, fully and autonomously owning outcomes and opinions on what we need to be doing better and what we need to be successful. Prepare accurate channel forecasts as well as manage SFDC data to ensure up-to-date pipeline information. Manage partner escalations and participate directly in all aspects of the partner sales cycle to ensure end-customer satisfaction. What We're Looking For 10+ years of channel management, partnerships, or quota-carrying sales experience. Management experience Executive presence required Founder mentality willing to roll up sleeves to build this motion from the ground up High agency personas with relentless persistence in high ambiguity situations Proven record of success in a high velocity/high volume sales or partnership environment Someone who consistently walks the floor (or engages deeply with partners) to deeply understand the channel sales motion and knows how to evolve and improve it at scale Understanding of the complete partner sales cycle (from signing to enablement and deal close) Excellent verbal and written communications Thrives in environment rich with ambiguity and change Bonus Points For Defaults to doing things faster than anyone thought possible Can take extremely complex topics and distill them into their essence Has managed channel partnerships particularly in an industry transitioning from analog to digital Strong executive presence, able to command a room Fluent funnel optimizer Experience with Crossbeam or other channel partner technologies Job ID: J-1160 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more! Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests.

Lead global fulfillment strategy including facility launches, partnerships, and operational KPI implementation. | 8-12+ years in operations, supply chain, or logistics with experience scaling physical operations and strong analytical skills. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role We're scaling fast, and we need an Operations Sr. Manager who thrives in complexity and moves with urgency. In this role, you'll be leading our global fulfillment operations, driving the strategy and execution required to efficiently scale as we expand within the US market and as we tackle new, international markets. This role will define where and how we operate fulfillment capabilities as we expand internationally—whether through company-owned facilities or third-party partners—and lead the execution of those decisions end to end. This role requires someone who can evaluate build-vs-buy tradeoffs, stand up new operations (internal or external), and create the metrics and operating mechanisms needed to ensure reliable, efficient fulfillment at scale. Key Responsibilities Fulfillment Network Strategy Develop the global strategy for where, when, and how to operate fulfillment capabilities as the company enters new international markets Assess build vs. partner decisions, including use of third-party warehouses, 3PLs, or contract fulfillment providers New Facility Execution Lead the end-to-end execution of new fulfillment operations, including: Company-owned fulfillment centers (site readiness, process design, staffing, and go-live) Third-party fulfillment or storage partners (selection, onboarding, operating model definition, and performance management) Translate strategic plans into clear execution roadmaps with timelines, owners, and success metrics Ensure new operations launch on time, within budget, and at defined service levels Operational Metrics & Performance Management Design and implement core fulfillment KPIs (e.g., on-time ship, on-time delivery, order cycle time, cost efficiency) Build reporting mechanisms and operating rhythms to track performance and drive accountability Use data to identify bottlenecks & prioritize improvements Efficiency & Process Improvement Diagnose inefficiencies in the current fulfillment operation and develop a clear, prioritized improvement plan Redesign processes that are manual, fragmented, or outdated to improve throughput, accuracy, and scalability Drive change management on the ground, working closely with operators and frontline leaders Qualifications 8–12+ years of experience in strategy, operations, supply chain, logistics, or fulfillment environments Proven experience launching or scaling physical operations (warehouses, fulfillment centers, manufacturing sites, or similar) Strong analytical skills with demonstrated experience building and using operational metrics Background in high-growth or scaling organizations Comfortable leading complex, ambiguous initiatives with multiple stakeholders Ability to balance strategic thinking with hands-on execution in fast-moving environments Nice to Have: Global or international operations experience Experience leading facility moves or major operational transitions Travel & Location Based in the US Willing and able to travel up to 50% of the time both within the US and internationally Req ID: J-951 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more! Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests.

Design and build scalable infrastructure and systems to support product engineering in a fast-growing startup. | 8+ years experience, expertise in distributed systems, cloud infrastructure (GCP preferred), Kubernetes, CI/CD, infrastructure as code, security, and observability. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role Dandy is hiring a Staff Platform Engineer to join our rapidly scaling technology organization. As a member of Dandy's Platform Engineering team, you will play a key role in the success of our team and company. You'll design and build scalable infrastructure and systems to support our rapidly growing product engineering function. Our stack: TypeScript, NodeJS, NestJS, React/Redux, GraphQL, Postgresql, GCP, Kubernetes, Pulumi, Chronosphere, Temporal What You'll Do • Solve technical problems of the highest scope and complexity for your team. • Collaborate with stakeholders within the tech org to influence overall objectives and long-term goals of your team. • Advocate for improvements to product quality, security, and performance that have a particular impact across your team and others. • Develop and maintain infrastructure, systems, and tooling to support Dandy’s products in a secure, well-tested, and performant way. • Reinvent an analog experience and disrupt a legacy industry through novel and scalable system design. • Collaborate with Product Engineers and other stakeholders within Engineering, Product and Data to maintain a high bar for quality in a fast-paced, iterative environment. • Advocate for improvements to infrastructure quality, security, and performance. • Craft code that meets our internal standards for style, maintainability, and best practices. • Recognize impediments to our efficiency as a team ("technical debt"), propose and implement solutions. What We're Looking For • 8+ years of software engineering experience, preferably in a high-growth startup environment • An expert in distributed systems and scaling backend services • An expert in Public Cloud Infrastructure (GCP preferred, AWS, Azure) and Kubernetes • Experience with complex CI/CD pipelines for poly-artifact monorepos • Experience with infrastructure as code platforms (Terraform, Pulumi) • Experience designing the architecture and automation of infrastructure within a cloud environment • Experience in identifying and remediating security vulnerabilities within a cloud environment • Experience with building observability platforms (i.e., metrics, logging and tracing) • A collaborative, pragmatic, and growth-oriented mindset. We are a small but mighty team, and everyone must be aligned on our goals. • The ability to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions. • Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems. • Comfort working in a highly agile, intensely iterative software development process. • Self-motivated, self-managing and takes ownership, with excellent organizational skills. Bonus Points For • TypeScript • PubSub • GraphQL • Postgresql Administration (operations) • Buildkite Req ID: J-267 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more! Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests.

Lead and manage a customer experience team handling dental product inquiries, oversee daily operations, track KPIs, coach team members, and improve support processes. | 2+ years frontline customer service leadership, 1+ year direct people management, customer service experience, basic tech platform knowledge, and data-driven mindset. | Dandy is transforming the massive and antiquated dental industry-an industry worth over $200B. Backed by some of the world's leading venture capital firms, we're on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world-empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. Job Description Dandy is hiring a Clinical Support Team Lead (CSL) to join our Customer Experience (CX) Operations team, delivering a best-in-class experience to our dental practice clients. In this role, you will lead a team that handles complex dental inquiries through live chat, phone calls, and other communication channels. You will work alongside a small team of peers to oversee daily operations, ensure high-quality interactions, manage escalations, and improve the efficiency of support processes. You'll own key performance indicators (KPIs) and collaborate with cross-functional teams to foster continuous education for your team. The ideal candidate is a data-driven leader with a keen eye for operational efficiency, and a solid background in customer service. Shift Time : Mon-Fri - 12pm-9pm ET What You'll Do • Supervise and coach a team of front line associates focused on assisting customers with our dental products, services and tools; guiding best practices to achieve the best outcome for their patients. • Responsible for overall team performance and KPIs: • Manage team of CX reps; coaching and providing customer service guidance • Understand, track and report on KPIs including productivity, accessibility and quality. • Uphold performance standards and deliver feedback in 1:1s • Work with the QA team to audit and deliver actionable agent feedback, identifying gaps in process and building out SOPs to close identified gaps. • Identify operational bottlenecks, propose scalable solutions, and collaborate with cross-functional teams to implement improvements. • Develop, maintain, and optimize Standard Operating Procedures (SOPs) to ensure consistency, efficiency, and scalability. • When faced with problems, you use non-standard approaches and root cause analysis to independently resolve issues. • Demonstrates an understanding of data and uses analysis to positively impact your area of ownership. • Foster a positive, collaborative team environment that prioritizes customer experiences and operational excellence. What We're Looking For • 2+ years of frontline leadership experience in customer service, ideally in a startup or tech company. • 1+ years of direct people management or supervisory experience as a title manager is required. • Proven ability to manage and develop a team, driving measurable performance improvements. • Customer service experience required, with proven ability to adapt and empathize with customers to de-escalate situations and offer solutions. • Basic understanding of tech platforms and the ability to learn new platforms quickly. Prior experience with Zendesk is preferred. • Comfort operating in ambiguous, high-velocity environments with a proactive and resourceful approach. • Willingness to roll up your sleeves and fix problems in a hands-on manner. • Intellectual curiosity and a data-driven mindset, with the ability to analyze performance metrics and implement improvements. Additional Considerations • Previous experience in a healthcare or clinical setting. • Familiarity with the dental industry or prior experience in dentistry. • A positive attitude, sense of humor, and ability to foster a fun and engaging team culture. Req ID: J-21 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off-ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Lead the strategy, development, and optimization of the billing platform, ensuring scalability, compliance, and excellent customer experience while collaborating across multiple teams. | 5+ years product management experience, technical fluency with system integrations and APIs, strong stakeholder management, customer obsession, analytical skills, and excellent communication. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role We are hiring a Principal Product Manager, Billing and Payments to lead the strategy, development, and optimization of Dandy’s billing platform. In this role, you will own the systems that power how customers are billed, how payments are processed, and how we manage financial transactions across our products and services. You will partner with engineering, finance, operations, sales and customer service to ensure our billing systems are accurate, compliant, scalable, and user-friendly—supporting both our customers’ needs and Dandy’s business growth. This is a high-impact role where you’ll balance operational excellence and the customer experience. What You’ll Do • Own the Billing Product Vision & Roadmap – Define and execute a multi-year strategy for Dandy’s billing platform, ensuring scalability, reliability, and compliance. • Deliver Seamless Customer Experiences – Build intuitive, transparent, and accurate billing and payment processes that earn customer trust and reduce friction. • Collaborate Across Functions – Partner with sales, accounting, legal, operations, and customer service to align on requirements, priorities, and delivery. • Ensure Global Accuracy & Compliance – Work with finance and legal to ensure systems meet tax, regulatory, and audit requirements across geographies. • Optimize for Growth – Support new pricing models, subscription plans, promotions, and expansion into new markets. • Modernize Our Infrastructure – Evaluate and implement integrations with payment processors, tax engines, and billing service providers. • Leverage Data to Improve Systems – Monitor billing metrics, identify trends, and proactively address issues to improve operational and customer outcomes. What We’re Looking For • 5+ years of product management experience • Technical fluency—you can work closely with engineering on system integrations, APIs, and data flows. • Proven ability to manage complex stakeholder needs. • Customer obsession—you deeply understand customer needs, advocate for their success, and design products and experiences that earn their loyalty. • Strong analytical skills, including comfort working with large datasets to identify trends, diagnose problems, and drive decisions. • High bias for action—you move quickly, remove blockers, and drive toward solutions. • Excellent written and verbal communication skills, with a talent for translating technical concepts into clear, actionable language. Bonus Points For • Familiarity with ERP systems, payment gateways, and tax compliance platforms. • Experience in healthcare, dental, or other regulated industries. For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Lead the strategy, development, and optimization of the billing and payments platform, collaborating cross-functionally to ensure accuracy, compliance, scalability, and customer satisfaction. | 5+ years product management experience, technical fluency with system integrations and APIs, strong stakeholder management, analytical skills, and excellent communication. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role We are hiring a Principal Product Manager, Billing and Payments to lead the strategy, development, and optimization of Dandy’s billing platform. In this role, you will own the systems that power how customers are billed, how payments are processed, and how we manage financial transactions across our products and services. You will partner with engineering, finance, operations, sales and customer service to ensure our billing systems are accurate, compliant, scalable, and user-friendly—supporting both our customers’ needs and Dandy’s business growth. This is a high-impact role where you’ll balance operational excellence and the customer experience. What You’ll Do Own the Billing Product Vision & Roadmap – Define and execute a multi-year strategy for Dandy’s billing platform, ensuring scalability, reliability, and compliance. Deliver Seamless Customer Experiences – Build intuitive, transparent, and accurate billing and payment processes that earn customer trust and reduce friction. Collaborate Across Functions – Partner with sales, accounting, legal, operations, and customer service to align on requirements, priorities, and delivery. Ensure Global Accuracy & Compliance – Work with finance and legal to ensure systems meet tax, regulatory, and audit requirements across geographies. Optimize for Growth – Support new pricing models, subscription plans, promotions, and expansion into new markets. Modernize Our Infrastructure – Evaluate and implement integrations with payment processors, tax engines, and billing service providers. Leverage Data to Improve Systems – Monitor billing metrics, identify trends, and proactively address issues to improve operational and customer outcomes. What We’re Looking For 5+ years of product management experience Technical fluency—you can work closely with engineering on system integrations, APIs, and data flows. Proven ability to manage complex stakeholder needs. Customer obsession—you deeply understand customer needs, advocate for their success, and design products and experiences that earn their loyalty. Strong analytical skills, including comfort working with large datasets to identify trends, diagnose problems, and drive decisions. High bias for action—you move quickly, remove blockers, and drive toward solutions. Excellent written and verbal communication skills, with a talent for translating technical concepts into clear, actionable language. Bonus Points For Familiarity with ERP systems, payment gateways, and tax compliance platforms. Experience in healthcare, dental, or other regulated industries. For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Lead and develop recruiting operations, optimize hiring infrastructure, partner with leadership and teams to scale recruiting processes, and drive operational excellence in a high-growth tech environment. | 4+ years recruiting operations management in high-growth tech, 7+ years recruiting experience, 4+ years people management, ATS expertise, strong communication and operational rigor. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role We’re building a world-class recruiting team. The Recruiting Operations Manager will lead a team to develop an Operational Center of Excellence within the recruiting team. Reporting directly to our Head of Talent, this person will be responsible for developing all aspects of the recruiting operations function. This person will build fundamental hiring infrastructure and drive culture initiatives forward as we scale. This is an outstanding role for an ambitious recruiting professional who wants to make an outsize impact at a hypergrowth-stage company. What You'll Do Analyze and implement a strategy to help drive standardized interviewing Leverage market intel to continue to identify ways to uplift current recruiting team efforts, including current AI solutions Use data to identify process improvements, needed initiatives and recruiting training opportunities Drive effective hiring programs for Dandy Partner with People Team and Finance to continuously improve and automate our headcount planning process to ensure clarity, consistency and timeliness of hiring priorities and plans Own and optimize efficiency and adoption of recruitment processes and workflows; including shared and regularly maintained documentation Partner with recruiting leadership to maximize recruiting enablement Partner with marketing on employee brand to drive critical initiatives to build pipelines Lead, coach and develop Recruiting Ops team member(s) Lead other ad-hoc Talent initiatives as needed Support scaling recruiting operations - you will need to work smarter and not just harder Create communication channels for senior leadership members to get transparency into the hiring process What We're Looking For Required: 4+ years as a Recruiting Operations Manager (or equivalent leadership role) with full ownership of recruiting operations strategy and execution in a high-growth tech company. Proven track record scaling mid-to-late-stage technology or tech-enabled companies from 1,000+ employees to several thousand, including international expansion. 7+ years of total recruiting experience, ideally starting as a recruiter before transitioning into operations. 4+ years of people management experience. Deep expertise in ATS optimization and implementation (Ashby strongly preferred). Strong technical acumen in HR and recruiting systems, analytics, and workflow design. Excellent written communication and documentation skills. Experience creating and rolling out training and enablement programs. Self-starter with strong operational rigor and a track record of driving measurable impact. Req ID: J-657 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Lead creation of clinical educational content and marketing materials for dental workflows, manage webinars and events, develop case studies, and collaborate cross-functionally to drive business growth. | 5+ years of dental marketing or clinical content experience with strong clinical fluency in restorative and removable treatments, excellent writing and presentation skills, and ability to create long-form educational content. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the role: Dandy is building the future of restorative dentistry — combining cutting-edge lab technology with intuitive digital workflows. We’re looking for a clinically fluent storyteller to lead our Lab & Clinical Content Marketing. If you know how to translate complex dental workflows into content that drives education and adoption, this role is for you. In this role you will ideate and create educational clinical content that teaches dentists new intraoral scanning and restorative treatment workflows, highlight treatments with clinical case studies featuring real patients, and build marketing materials that grow the Dandy business. You will lead & create Dandy’s clinical content in a variety of formats including educational long-form in-person and online CE webinars & event presentations, long-form clinical case studies, and short-form web, email, and social media content. You will be the content lead for Dandy’s quarterly Digital Summit - which educates thousands of dentists on the latest treatments, digital workflows, and technologies in restorative and removable dentistry! Minimum Qualifications • 5+ years of experience in dental marketing, education, or clinical content creation • Strong clinical fluency in restorative and removable treatments (e.g., crowns, bridges, implants, dentures) • Proven ability to independently create long-form educational content and presentations • Strong writing, editing, and interviewing skills with a focus on clarity and accuracy Final candidates may be asked to complete a short clinical content assignment as part of the interview process. Preferred Qualifications • 5+ years in building detailed, long-form educational clinical marketing content. • Track record of building successful campaigns, educational presentations, and/or long-form content that drove audience engagement and business results. • Highly entrepreneurial with ability to ideate, create processes within organizations, and solve challenging problems in start-up like settings. (example: Build ways to find new case studies from Dandy dentists worth sharing with our community. Come up with new content ideas from scratch and work cross-functionally with growth marketing and our creative team to make them a reality) • Comfort with fast iteration, testing, learning, and responding quickly to changing market signals. • Excellent interpersonal skills, able to strike the right balance in all situations, from cross-functional working groups to dentist interviews and presentations. • Strong analytical skills, able to identify and act upon opportunities for content improvement, business goals, and impact. • Highly curious individual who is excited to learn about complex clinical ideas, treatment workflows, and new dental technologies. ( example: Crown and bridge materials, intraoral scanners, dental lab industry) • Experience with digital content creation tools. (ie. Photoshop, Canva, Capcut, Premiere etc.) What You’ll Own • Clinical Education & Content Strategy • Develop new ideas for clinical content that aligns with Dandy's business goals, target audiences, and brand voice. • Collaborate cross-functionally with the Creative Team, Product Marketing, and Customer Marketing teams to execute campaigns aimed at customer acquisition, retention, and expansion. • Analyze the performance of content and adjust strategy as needed to increase effectiveness and alignment with business goals/OKRs. • CE Webinars & In-Person Event Presentations: • Partner with subject matter experts, Dandy clinicians, and industry Key Opinion Leaders (KOLs) to develop impactful CE presentations that position Dandy as a thought leader in the dental industry. • Storyboarding, scripting, and crafting of compelling stories/presentations that highlight lab innovation and clinician success for webinars and events. • Dental Case Studies : • Identify, develop, and publish high-quality clinical case studies showcasing patient and business impact • Manage intake process, interviews, copywriting, and visual packaging. • Boost awareness with creative and growth teams on paid social, email, sales, and account management. • Website Content: • Serve as the primary clinical voice across web, email, and landing page content • Translate complex treatment workflows and lab innovation into clear, compelling copy • Advertising & Campaign Support • Develop short-form copy for paid media, direct mail, and digital ads — always grounded in clinical accuracy Note on AI usage (ChatGPT, Gemini, Claude and other tools): On the Product Marketing team at Dandy we strive to stay on the forefront of everything we do. Although it is expected to have a strong understanding and experience using these AI tools — we caution over reliance on these tools - especially in a clinical setting where accuracy is paramount. For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Leverage data analysis to support marketing, sales, and account management teams by developing KPIs, dashboards, and experiments to improve customer acquisition, retention, and revenue growth. | 4+ years in revenue or customer lifecycle analytics with strong SQL and Python skills, excellent communication, autonomy, and ability to work cross-functionally in a B2B setting. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. Revolutionizing the dental industry is hard…and we need help. We're on the hunt for an experienced senior data analyst who can tackle some of our most significant challenges in the realm of analytics for Marketing, Sales, and Account Management teams. These functions are responsible for key aspects of Dandy’s business, obsessing about the customer experience. This role will support them to grow customer acquisition domestically while expanding internationally, increase recurring revenue with existing customers, and improve customer retention. In this highly cross-functional role, you will work autonomously to leverage data analysis to make recommendations that make Dandy a more compelling service for our customers. Your responsibilities/opportunities • Utilize your data super powers to reduce ambiguity and solve problems • Develop and share insights that drive the business to better serve, acquire, and retain customers • Define the data language (i.e. KPIs, dashboards, measurement, etc) to ensure your team grasps the underlying truth that drives progress and success • Facilitate rapid decision making through ad hoc work or by democratizing data/self service (effective BI or user-friendly explores in Looker in partnership with our data engineers) • Design and execute effective A/B experiments that identify ways to improve outcomes • Be a strategic thought partner with cross-functional stakeholders • Mentor other analysts and help them grow About you: • 4+ years of experience working in revenue, retention, or customer life cycle analytics, ideally in a B2B setting • BA/BS in a quantitative field such as mathematics, statistics, engineering with customer empathy or a BA/BS in behavioral science (economics, psychology, etc) with statistics skills • Excellent SQL & Python skills • Strong communication skills and experience communicating results in a way that drives change. You have the ability to use data to inform, align, and lead • Strong senses of autonomy and ownership • Strong critical thinking, problem solving, and statistical skills • Proven ability to navigate ambiguity and deliver value is cross functional setting Bonus points: • Experience working with a B2B sales pipeline and revenue data at a company like Shopify, Amazon, Uber, Lyft, Instacart, or the like. • Strong customer empathy, particularly for dentists • Have experience turning vague business problems into statistical rigorous analyses & solutions (e.g. causal inference, predictive modeling) • Interest in working and learning in an earlier stage company where we’re still working out some of the basics • Experience in Looker, Hex, and dbt For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more! #BI-Remote