Dandy

Dandy

20 open positions available

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Dandy

Product Marketing Senior Manager - SMB

DandyAnywhereFull-time
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Compensation$NaNK - NaNK a year

The role involves analyzing sales data, developing sales tools, and supporting sales teams to improve win rates. | Requires 4-5+ years in Product Marketing, Sales Enablement, or Go-To-Market roles, with experience supporting SMB or mid-market sales teams, and proficiency with CRM and sales call analysis tools. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. Dandy is hiring an exceptional SMB Product Marketing Manager to help grow our SMB motion by sharpening how we position, sell, and win with small to medium U.S. dental practices. In this role you’ll see your work reflected in real revenue outcomes for the business. This role sits at the intersection of Product Marketing, Sales Enablement, and Revenue Operations. You will deeply understand how customers buy, how we sell, where we lose, and why – and then translate those insights into sharper positioning, better talk tracks, clearer competitive narratives, and more effective sales outcomes. If you love listening to sales calls, breaking down objections, analyzing competitive win/loss data, and turning insights into messaging and collateral that actually moves deals forward, this role is for you. What You’ll Do Design and implement a repeatable sales burndown framework that analyzes win/loss by competitor, product, and key stage of the funnel enabling reps to win more often Regularly listen to and analyze sales calls, identifying recurring objections, confusion points, and competitive trends Refine SMB positioning by key competitor, product type, and use case based on real-world sales feedback Develop and iterate on talk tracks that address the most common objections and competitive gaps Ensure messaging is simple, clear, and aligned with how SMB buyers actually buy Create and maintain competitive battlecards, one-pagers, and objection-handling guides Partner with Sales Enablement to roll out new messaging and ensure adoption Act as a trusted partner to Sales, RevOps, and Sales Leadership Run regular feedback loops with frontline sellers and Sales leadership Create a feedback loop with the Product team to ensure opportunities are surfaced for continued product innovation and improvement What We’re Looking For 4-5+ years of experience in Product Marketing, Sales Enablement, or Go-To-Market roles Prior experience supporting SMB or mid-market sales teams a plus Comfortable working with CRM data and analyzing win/loss data Experience using and analyzing data with sales call intelligence tools Proven ability to translate insights into clear messaging and sales tools Comfort working closely with Sales For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Business Analysis
Project Management
Process Improvement
Direct Apply
Posted 2 days ago
Dandy

Senior Product Manager, Implants

DandyAnywhereFull-time
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Compensation$Not specified

Leading content and communication strategies, translating complex information into accessible formats, and collaborating with cross-functional teams. | Extensive experience in content, policy, and communication roles, with certifications in usability and data visualization, but lacking specific product management, technical, or healthcare industry experience. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Team Dandy is heavily investing in expanding our Implants product line. In this role, you will help deliver end-to-end best in class product experiences in both physical and digital domains that will contribute to our ambitious goal of achieving >50% market share for Implant. You will collaborate directly with engineering, dental design experts, operations, product marketing, and other departments to help implement innovative features and value propositions that differentiate our products in the market. You'll be responsible for executing on key components of the product strategy while developing a holistic understanding of the product lifecycle. What You’ll Do Drive Product Strategy & Execution by owning key end-to-end physical and digital launches, aligning expectations across workflows, and building features that directly support achieving >50% market share. Accelerate Market Share Through GTM & Revenue Strategy, ensuring every initiative ladders up to implant domination goals while improving adoption, retention, and expansion within the implants customer base. Champion Customer Obsession by transforming feedback, usage data, and market intelligence into actionable recommendations, serving as the voice of customer advocacy, and ensuring product improvements reflect real user needs. Lead Insight-Driven Product Development by integrating qualitative/quantitative research into strategy, requirements, and roadmaps, and clearly communicating success measures across PM, engineering, design, and leadership. Deeply Partner Cross-Functionally across engineering, design, ops, manufacturing, ML/AI, and robotics—translating complex requirements into actionable plans while advancing technology to accelerate the removables product lifecycle. Measure & Optimize Performance by defining, tracking, and reporting metrics that reflect product quality, user satisfaction, workflow efficiency, and progress toward market share targets. What We're Looking For 6+ years of professional experience in product management, strategy, and operations. Bachelor's degree in business, engineering, computer science, materials science or a related field Strong analytical skills with the ability to translate data into actionable insights Excellent communication skills and ability to work effectively with cross-functional teams Detail-oriented with strong organizational capabilities Proactive problem-solver who can work independently while supporting broader team goals Comfort with ambiguity and ability to adapt in a fast-paced startup environment Passion for user experience and customer-centric product development Bonus Points Experience at an operationally-intensive company A/B testing development & experience Time spent at a venture-backed startup during hypergrowth Technical competence and comfort-level – you can discuss APIs and services with the engineering team (you don’t need to be able to code) Experience with data analysis tools (SQL, Excel, Tableau) Professional experience working with ML/research teams Familiarity with dental or healthcare industries Req ID: J-186 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Content Strategy & Editorial Leadership
Data Visualization & Plain Language Translation
UX Writing & Accessibility
Direct Apply
Posted 5 days ago
Dandy

Senior Engineering Manager - Computer Vision / Machine Learning

DandyAnywhereFull-time
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Compensation$200K - 250K a year

The core responsibilities involve leading a team of ML engineers to develop computer vision models and manage large datasets for a cutting-edge 3D dental platform. | Requires extensive experience in applied machine learning, especially in 3D deep learning and computer vision, with strong coding skills in Python and experience with ML frameworks like PyTorch. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role In the past 3 years, Dandy has built the leading digital-first custom dental appliance manufacturer. As we scale to our next level of growth, we are establishing a world-class Machine Learning & Computer Vision team to enhance our 3D dental platform and automate many of the human-driven processes in our manufacturing today. We are seeking an experienced Senior Engineering Manager - Computer Vision / Machine Learning to lead a team of Computer Vision / Machine Learning Engineers (up to 10 direct reports) .You will play a key role in laying the foundation that will drive the team’s success—establishing best practices, solving ambiguous data problems with industry-wide impact, and fostering a culture of innovation. What You'll Do Lead execution of the ML roadmap, managing a team focused on 3D deep learning and computer vision. Partner with product, engineering, and research stakeholders to align and execute technical strategy with business goals. Lead and grow a high-performing team of ML scientists, engineers, and researchers. Drive the development of computer vision models to extract structure from unstructured, information-dense 3D scans. Research and implement state-of-the-art methods for developing models to accomplish 3D generative AI tasks as well as conventional computer vision tasks. Collaborate with product and research teams to identify opportunities for improvement in our current product line and for enabling upcoming product lines. Manage large-scale datasets to develop both generic models as well as fine-tune models for specific applications. Develop evaluation methods to establish confidence in our datasets and models. Implement best practices for our MLOps pipelines, ensuring robust and scalable deployment of models. What We're Looking For Bachelor’s degree in Computer Science, Electrical Engineering, Robotics, or a related field with a strong focus on computer vision or machine learning. Extensive experience in SOTA 2D deep learning and/or experience with 3D deep learning 8+ years (or 6 years + PhD) of industry experience in applied machine learning, with at least 2 years in a leadership or management role. Strong people management skills with a track record of team development, mentorship, and retention. Demonstrated ability to lead cross-functional efforts across product, engineering, research, and operations. Strong coding skills in Python and experience with ML frameworks like PyTorch Experience working with 3D data (point clouds, meshes, depth maps, volumetric data) and 3D ML frameworks is preferred Req ID: J-726 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Visualization
Content Strategy & Editorial Leadership
Regulatory Reporting & White Papers
Direct Apply
Posted 5 days ago
Dandy

Principal GM + Product Manager, Removables

DandyAnywhereFull-time
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Compensation$120K - 200K a year

Own the end-to-end product lifecycle for removables, develop features, and collaborate across teams to meet market share and revenue goals. | 8+ years in product management or related fields, strong analytical skills, experience with data tools, and familiarity with healthcare or dental industries preferred. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role Dandy is heavily investing in expanding our Removables product line. In this role, you will help deliver end-to-end best in class product experiences in both physical and digital domains that will contribute to our ambitious goal of achieving >50% market share for Removables. You will collaborate directly with engineering, dental design experts, operations, product marketing, and other departments to help implement innovative features and value propositions that differentiate our products in the market. You'll be responsible for executing on key components of the product strategy while developing a holistic understanding of the product lifecycle. What You'll Do Product strategy & execution by developing features that directly contribute to achieving >50% market share goals. You will own the end-to-end product lifecycle for removables. Manage product expectations across both physical and digital workflows to ensure seamless alignment and continuous improvement. Marketing/GTM Strategy. Market share acceleration - Every initiative should align with Dandy's goal of dominating the removables market and becoming the go-to solution for dental practices. Revenue growth - Focus on features and improvements that drive adoption, retention, and expansion within the removables customer base. Customer Obsession. Transform customer feedback, usage data, and market intelligence into actionable product recommendations and strategic insights to inform product improvements. Be the voice of customer advocacy. Collaborate with cross-functional teams across engineering, design, operations, manufacturing, and marketing teams to implement product features and improvements that enhance the customer experience. Serve as primary liaison between technical teams and business stakeholders, translating complex requirements into clear, actionable plans. Develop a deep understanding of the removable dentures workflow, manufacturing processes, CAD/CAM systems, and customer pain points to identify opportunities for improvement. Move us forward with technology. Work with the ML/AI and robotics team to accelerate the product development lifecycle of removables. Performance Measurement. Define, track, and report on key metrics that measure the performance of removable products, user satisfaction, and progress toward market share objectives. What We're Looking For 8+ years of professional experience in product management, strategy, and operations. Bachelor's degree in business, engineering, computer science, materials science or a related field Strong analytical skills with the ability to translate data into actionable insights Excellent communication skills and ability to work effectively with cross-functional teams Detail-oriented with strong organizational capabilities Proactive problem-solver who can work independently while supporting broader team goals Comfort with ambiguity and ability to adapt in a fast-paced startup environment Passion for user experience and customer-centric product development Deep understanding of the product development processes. Bonus Points For Experience with data analysis tools (SQL, Excel, Tableau). Professional experience working with ML/research teams. Familiarity with dental or healthcare industries. Knowledge of removable dental prosthetics (full dentures, partial dentures, etc.). Understanding of CAD/CAM systems or digital manufacturing. Experience in materials science. Previous experience in a startup environment. For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Product management
Data analysis (SQL, Tableau)
Cross-functional collaboration
Direct Apply
Posted 6 days ago
Dandy

Product Marketing Senior Manager - Aligners/Sleep Apnea

DandyAnywhereFull-time
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Compensation$NaNK - NaNK a year

Lead go-to-market strategies for dental health products, including positioning, launching, and scaling new solutions, and collaborating across teams. | 6+ years in marketing, product launch experience, entrepreneurial mindset, ability to influence cross-functionally. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. At Dandy, we’re building the dental lab of the future. Our advanced medical device manufacturing and digital platform combine to make it simple for dentists to deliver high quality restorations, faster, easier, and more predictably than ever before. We’re looking for a Senior GTM Manager to lead our Sleep Apnea and Clear Aligners products at Dandy. This is a startup role in every sense: high-impact, high-visibility, and built for someone who’s hungry to make big things happen without waiting for a playbook. About Dandy Dandy is reimagining what a dental lab can be. By digitizing the entire process from taking an impression of a patient’s mouth, to delivering a final smile, we’re helping thousands of dentists deliver better care with less hassle. Sleep Apnea and Clear Aligners are key growth vectors for dental practices, and we’re building category-defining solutions that enable practices to thrive by offering these differentiated products to their patients. The Role We’re looking for a curious, entrepreneurial, and driven PMM who thrives in fast-moving environments and loves solving hard problems. In this role, you’ll own how we define, position, launch, and grow Dandy’s Sleep Apnea and Clear Aligners solutions – both from a dentist-facing lens and a patient-facing lens. You’ll be the connective tissue between our practices, product, marketing, and commercial teams. Some days you’ll be in the weeds building a sales playbook or writing messaging + copy on an adoption campaign; other days you’ll be working with the creative team to design packaging for our Clear Aligners offering. If you’re excited by ambiguity, move fast, and get energy from making things happen, you’ll love this role. What You’ll Do Be the voice of the customer: Spend time with GPs, understand their workflows, pain points, and aspirations around Sleep Apnea and Clear Aligners. Shape the market: Build positioning and messaging that makes Dandy’s offerings the obvious choice for practices. Launch big things: Drive go-to-market strategy for new innovations we release for these products, and make Dandy synonymous with innovation. Drive team success: Partner with enablement to build high-impact training that empowers sales, account management, and CX teams to win Sleep Apnea and Clear Aligner cases and support practices. Iterate fast: Track adoption and feedback, experiment with new approaches, and move quickly to capture opportunities. Be an owner: Make strategic decisions, take initiative, and push projects forward even if the process isn’t spelled out. What We’re Looking For 6+ years in marketing, brand, and/or product marketing Experience launching and scaling products — ideally in startup, high-growth environments, or agencies Strong, creative storyteller – can turn nuanced information into compelling, punchy messaging and positioning that converts from top to bottom of funnel Entrepreneurial mindset: scrappy, resourceful, thrives in ambiguity, and biased toward action Comfortable influencing and collaborating across product, ops, sales, and marketing Why You’ll Love This Role You’ll own a category that’s central to driving growth for dental practices You’ll have the freedom to experiment, build, and move fast in a startup environment without a lot of red tape You’ll work on problems that impact thousands of dentists and millions of patients Competitive comp, equity, and benefits. Plus the chance to shape the future of the dental lab industry For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Enterprise transformation
Change management
Program management
Stakeholder engagement
Data analytics
Direct Apply
Posted 8 days ago
Dandy

Director, IT

DandyAnywhereFull-time
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Compensation$120K - 200K a year

Lead and develop the company's IT strategy, oversee corporate and manufacturing IT operations, and ensure security and infrastructure resilience. | Over 8 years of IT experience with at least 3 years in leadership, deep knowledge of endpoint and network management, manufacturing IT support, and security expertise. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role We are seeking a results-oriented and strategic Director of IT to lead and evolve our Corporate IT function, as well as drive technology operations across our Manufacturing and Supply Chain sites. This role also includes ownership of the customer-facing IT hardware experience, particularly the lifecycle and management of laptops included as part of our product offering. Reporting to the VP of Business Systems & IT, this leader will be responsible for creating a secure, scalable, and service-oriented IT environment that supports both internal teams and external customer delivery. This is a pivotal leadership position for an operationally-minded, hands-on IT expert who thrives in a dynamic, fast-paced, and manufacturing-integrated environment. What You'll Do IT Strategy & Leadership • Define and execute the IT and InfoSec strategy across Corporate and Manufacturing. • Build and lead a high-performing IT organization with clear roles, career paths, and accountability across IT support, infrastructure, infosecurity and endpoint management. • Partner closely with Engineering, Manufacturing Ops, Engineering Security, and Product teams to align IT infrastructure with company goals. • Own the creation, management, and execution of the comprehensive IT budget, encompassing operational expenses (hardware, software, infrastructure, personnel, support, security) and project-related costs (CapEx/OpEx), ensuring fiscal responsibility and alignment with organizational financial goals. Corporate & Manufacturing IT • Oversee the management and security of employee devices, collaboration tools (e.g., Google Workspace, Slack), and enterprise SaaS systems. • Manage internal IT support and service desk functions to ensure high levels of employee satisfaction. (e.g., Jira) • Enforce policies for endpoint management, identity access (e.g., SSO), and cybersecurity posture. • Drive efficiencies in key IT processes including Hire-to-Retire, and Asset Management. • Owns the end-to-end reliability of all physical office technology and workspace infrastructure; oversees the implementation, maintenance, and uptime of integrated A/V solutions across all executive and shared meeting spaces. • Establish and support robust IT infrastructure in manufacturing and logistics sites, including networking, systems access, production-line hardware/software, and data integrity. • Ensure high availability and resilience of operational technology (OT) and Industrial IT systems. • Consult Product, Engineering and Customer IT teams to ensure customer hardware is secure, reliable, and scalable at launch. Governance & Security • Implement IT governance practices and compliance frameworks (e.g., SOC2, ISO 27001). • Own vendor and asset management for IT equipment and services. • Maintain business continuity, backup, and disaster recovery plans across sites and services. What We're Looking For Leadership Experience • 8+ years of progressive experience in IT, with at least 3+ years in a leadership or director-level role. • Demonstrated success scaling IT organizations Infrastructure & Systems Expertise • Deep knowledge of endpoint management, enterprise networking, VPNs, SSO (Okta, Azure AD, Google Workspace, Soti), and SaaS operations. • Hands-on experience with corporate IT, site IT infrastructure, and secure provisioning of customer hardware. Manufacturing IT Knowledge • Experience supporting operational tech environments, including factory floor systems, scanners, kiosks, and hybrid infrastructure. Security Mindset • Strong understanding of IT security, compliance, and device hardening for both corporate and customer-facing endpoints. Execution & Cross-functional Collaboration • Strong communicator with a bias for action. Proven ability to lead cross-functional initiatives across Product, Security, and Engineering. • Comfortable working with remote teams and supporting globally distributed environments. Bonus Points For • Experience with MDM platforms (e.g., Jamf, Intune, Kandji, Soti). • Background in delivering hardware or software products that ship to external customers. • Familiarity with ISO 27001, NIST, or similar compliance frameworks. • ITIL or PMP certifications. Req ID: J-910 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

IT leadership
Infrastructure management
Cybersecurity and compliance
Vendor and asset management
Manufacturing IT support
Verified Source
Posted 8 days ago
Dandy

Director of Product & Innovation Marketing

DandyAnywhereFull-time
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Compensation$120K - 200K a year

Leading product innovation and marketing strategies to drive revenue and market positioning. | Over 10 years of experience in product marketing, innovation, and cross-functional leadership, with proven success in launching and scaling innovative products. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. The Director of Product & Innovation Marketing is responsible for ensuring Dandy remains the category leader in lab innovation. This leader will anticipate market trends, shape our product portfolio strategy, and ensure that our brand is synonymous with breakthrough innovation and differentiated value. This role elevates the commercial impact of Dandy’s current products while steering the successful development and launch of new innovations—from early discovery and concept validation through market positioning, launch, adoption, and lifecycle optimization. You will partner closely with R&D, Product, Supply Chain, Marketing, Sales, and Executive leadership to bring category-defining products to market and ensure they deliver measurable impact to dental practices. The right candidate is energized by the challenge of modernizing an antiquated industry and harnessing marketing as a strategic lever for transformation. What You’ll Do Obsess over customers, deeply understand their needs and pain points, and ensure our solutions are best positioned to drive impact Turn insights into sharp messaging, strong value props, and simple, compelling campaigns Spot gaps in the market by tracking trends, unmet needs, and competitors, and surface new product ideas before others see them coming Build the product pipeline from concept to launch, partnering closely with Product and R&D to guide decisions and priorities Ensure every product drives measurable revenue, be it generating incremental sales pipeline or improvements to customer attach rate Drive incremental pipeline and revenue through innovation, launches, and portfolio-level storytelling Connect Product, R&D, Marketing, and Commercial so teams execute in sync and deliver outsized results Run a consistent, well-oiled NPI process with tight cross-functional alignment and structured feedback loops with the market Lead and grow a team that owns ambitious revenue goals Foster a culture of curiosity, experimentation, and bias for impact What We’re Looking For 10–12+ years of experience in product marketing, brand marketing, product strategy, or innovation roles within high-growth environments Exceptional storytelling and communication skills -- able to simplify complexity and influence at all levels Proven ability to lead in ambiguity, build structure in white space, and drive alignment across teams Proven success commercializing innovative products and driving meaningful business outcomes Track record of leading, developing, and scaling teams of Product Marketers to drive measurable impact Experience owning and marketing multi-product portfolios and navigating complexity Strong cross-functional experience with Sales and Product, with accountability for adoption and commercial outcomes Comfort operating in fast-growth, founder-led environments with high ambiguity and pace Bias for action, test-and-learn mindset, high standards with low ego, and willingness to roll up sleeves Why You’ll Love Working at Dandy Opportunity to shape the future of digital dentistry and bring groundbreaking products to market, leveraging advanced technologies in manufacturing, AI, and CAD High ownership, high visibility, and the ability to make a meaningful impact Collaborative culture that encourages bold thinking Req ID: J-673 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Consumer Insights
Product Development
Innovation Strategy
Market Research
Team Leadership
Direct Apply
Posted 9 days ago
Dandy

Netsuite Administrator

DandyAnywhereFull-time
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Compensation$80K - 120K a year

Manage and optimize NetSuite financial and operational modules, support users, and implement process improvements. | 3+ years supporting NetSuite, strong customization and scripting skills, understanding of finance and supply chain processes, excellent communication. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. We are seeking a versatile and collaborative Financial Systems Analyst / Netsuite Administrator to join our team. In this role, you will be responsible for the management, optimization, and support of our core business systems, with a primary focus on NetSuite. Working closely with the Financial Systems Manager and key stakeholders (including Finance, Supply Chain, and Manufacturing), you will provide critical technical support and implement system enhancements that drive our business forward. Key Responsibilities • System Administration: Manage the day-to-day administration of NetSuite. This includes user access, roles and permissions, managing reporting layouts, and maintaining system controls to support our financial and operational processes. • Customization & Automation: Design, build, and maintain customizations for our financial and operational modules. Create and manage workflows using SuiteFlow to streamline processes like Procure-to-Pay, Order-to-Cash, Inventory Management, and Work Orders. Develop and maintain SuiteScripts to automate key business tasks. • Stakeholder Support: Serve as the primary point of contact for NetSuite users across the organization. Provide training and troubleshoot issues related to financial transactions, inventory, manufacturing processes, and reporting for all key stakeholders. • Data Integrity: Oversee the integrity and accuracy of financial and operational data within NetSuite. Manage data imports, mass updates, and perform data cleansing to ensure reliability across the platform. • Process Improvement: Collaborate with various departments (including Finance, Supply Chain, and Manufacturing) to understand business requirements, identify opportunities for process improvement, and implement effective solutions within NetSuite. • Period-End Support: Assist the accounting team during month-end and year-end close processes by ensuring system availability and data accuracy. • Integration Management: Design, build, and maintain integrations between NetSuite and other financial and operational systems. Troubleshoot and resolve any integration errors in a timely manner to ensure data integrity. Qualifications • Experience: 3+ years of experience in a systems administration role with a strong focus on NetSuite, supporting both finance and operations. • NetSuite Skills: • Strong proficiency in customizing NetSuite's financial, inventory, and manufacturing modules. • Demonstrated experience building complex workflows using SuiteFlow. • Familiarity with SuiteScripts (JavaScript-based scripting) for business process automation. • Expertise in creating saved searches and custom reports for financial and operational analysis. • Business Acumen: Strong understanding of core accounting principles (e.g., Procure-to-Pay, Record-to-Report) and supply chain concepts. • Problem-Solving: Excellent analytical skills with the ability to translate cross-functional business requirements into technical solutions. • Communication: Strong communication skills, with the ability to effectively collaborate with a wide range of business stakeholders. Preferred Qualifications • NetSuite Administrator or SuiteFoundations Certification. • Experience with e-commerce platform integrations (e.g., Shopify). • Experience with spend management or billing platforms (e.g., Airbase). • Experience with integration platforms (e.g., Workato) Req ID: J-805 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

NetSuite customization
Workflow automation
Data integrity and cleansing
Stakeholder support and training
System integration
Verified Source
Posted 9 days ago
Dandy

Senior Product Marketing Manager, Removables

DandyAnywhereFull-time
View Job
Compensation$NaNK - NaNK a year

Lead the positioning, launch, and growth of Dandy’s removable dental solutions, acting as the voice of the customer and driving strategic initiatives. | Over 6 years in marketing or product marketing, experience in startup or high-growth environments, strong storytelling skills, entrepreneurial mindset, and cross-functional collaboration experience. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. At Dandy, we’re building the dental lab of the future. Our advanced medical device manufacturing and digital platform combine to make it simple for dentists to deliver high quality restorations, faster, easier, and more predictably than ever before. We’re looking for a Senior Product Marketing Manager to lead Removables at Dandy, including the launch of innovations for our partial denture and full denture products. This is a startup role in every sense: high-impact, high-visibility, and built for someone who’s hungry to make big things happen without waiting for a playbook. About Dandy Dandy is reimagining what a dental lab can be. By digitizing the entire process from taking an impression of a patient’s mouth, to delivering a final smile, we’re helping thousands of dentists deliver better care with less hassle. Removables are one of the least innovated upon product categories in the dental industry, and we’re building the category-defining solutions that bring technology, artistry, and manufacturing together to create incredible outcomes for patients who need partial or full dentures. The Role We’re looking for a curious, entrepreneurial, and driven PMM who thrives in fast-moving environments and loves solving hard problems. In this role, you’ll own how we define, position, launch, and grow Dandy’s removable solutions – from partial dentures to full dentures and beyond. You’ll be the connective tissue between our practices, product, marketing, and commercial teams. Some days you’ll be in the weeds building a sales playbook or writing messaging + copy on an adoption campaign; other days you’ll be shaping strategy for a product launch that defines the future of the business. If you’re excited by ambiguity, move fast, and get energy from making things happen, you’ll love this role. What You’ll Do Be the voice of the customer: Spend time with GPs, understand their workflows, pain points, and aspirations around removables. Shape the market: Build positioning and messaging that makes Dandy’s removable offerings the obvious choice for practices. Launch big things: Drive go-to-market strategy for new removable offerings and make Dandy known for innovation. Drive team success: Partner with enablement to build high-impact training that empowers sales, account management, and CX teams to win removables cases and support practices. Iterate fast: Track adoption and feedback, experiment with new approaches, and move quickly to capture opportunities. Be an owner: Make strategic decisions, take initiative, and push projects forward even if the process isn’t spelled out. What We’re Looking For 6+ years in marketing, brand, and/or product marketing Experience launching and scaling products — ideally in startup, high-growth environments, or agencies Strong storyteller and communicator – can turn nuanced information into compelling, punchy messaging and positioning that converts from top to bottom of funnel Entrepreneurial mindset: scrappy, resourceful, thrives in ambiguity, and biased toward action Comfortable influencing and collaborating across product, ops, sales, and marketing Why You’ll Love This Role You’ll own a category that’s central to Dandy’s DNA You’ll have the freedom to experiment, build, and move fast in a startup environment without a lot of red tape You’ll work on problems that impact thousands of dentists and millions of patients Competitive comp, equity, and benefits. Plus the chance to shape the future of the dental lab industry For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Product Marketing
Market Positioning
Go-to-Market Strategy
Customer Insights
Communication & Storytelling
Direct Apply
Posted 9 days ago
Dandy

Senior Data Scientist I - Product

DandyAnywhereFull-time
View Job
Compensation$NaNK - NaNK a year

Support GTM and Product teams with data analysis to improve customer acquisition, retention, and product experience. | 3+ years in product analytics, proficiency in SQL and Python, experience with A/B testing, and strong communication skills. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. Revolutionizing the dental industry is hard…and we need help. We're on the hunt for an experienced senior data analyst who can tackle some of our most significant challenges in the realm of analytics for Go to Market (GTM) and Product functions. These functions are responsible for key aspects of Dandy’s business, obsessing about the customer experience. This role will support them to grow recurring revenue, improve customer retention, enhance our product experience through increased feature usage, and drive customer acquisition. You will enable the team to drive customer ordering behavior through an increased understanding of customers by segment. In this highly cross-functional role, you will work autonomously to leverage data analysis to make recommendations that make Dandy a more compelling service for our customers. Your responsibilities/opportunities Utilize your data super powers to reduce ambiguity and solve problems Develop and share insights that drive the product teams to better serve, acquire, and retain customers Define the data language (i.e. KPIs, dashboards, measurement, etc) to ensure your team grasps the underlying truth that drives progress and success Facilitate rapid decision making through ad hoc work or by democratizing data/self service (effective BI or user-friendly explores in Looker in partnership with our data engineers) Design and execute effective A/B experiments that cater our product offering to our customer’s needs and boost recurring revenue Be a strategic thought partner with cross-functional stakeholders Mentor other analysts and help them grow About you: 3+ years of experience working in product analytics BA/BS in a quantitative field such as mathematics, statistics, engineering with customer empathy or a BA/BS in behavioral science (economics, psychology, etc) with statistics skills Excellent SQL & Python skills Strong communication skills and experience communicating results in a way that drives change. You have the ability to use data to inform, align, and lead Strong senses of autonomy and ownership Strong critical thinking, problem solving, and statistical skills Resourceful and responsible with AI tools Bonus points: Strong customer empathy, particularly for dentists Have experience turning vague business problems into statistical rigorous analyses & solutions (e.g. causal inference, predictive modeling) Interest in working and learning in an earlier stage company where we’re still working out some of the basics Experience in Hex, Looker, and dbt Req ID: J-852 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

SQL
Python
Product Analytics
A/B Testing
Data-Driven Decision Making
Direct Apply
Posted 22 days ago
Dandy

Senior Recruiter, University Recruiting

DandyAnywhereFull-time
View Job
Compensation$NaNK - NaNK a year

Manage full-cycle recruiting for early-career candidates, build university partnerships, develop engagement strategies, and improve recruiting processes. | 4+ years of university recruiting experience, ability to hire for technical roles, strong relationship and project management skills, and a data-driven approach. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role Dandy is hiring a University Recruiter to join our rapidly growing venture-backed company. You will play a critical role in shaping our early-career pipeline by attracting, engaging, and hiring top students from universities, boot camps, and emerging talent programs. You’ll partner closely with high-performing hiring teams, and our People team to create a high-velocity, high-impact campus recruiting engine. This is an excellent role for someone who thrives in fast-paced environments, loves building relationships, and wants to make a visible impact on company growth. What You’ll Do Own full-cycle recruiting for interns and early-career candidates across technical and non-technical roles Build strong partnerships with universities, career centers, professors, and student organizations Develop campus engagement strategies (info sessions, career fairs, on-campus events, virtual programming, etc.) Create scalable processes for college recruiting hiring across multiple teams Manage relationships with hiring managers to ensure alignment on candidate profiles and interview processes Collaborate closely with recruiting coordinators to schedule interviews and move candidates through pipelines efficiently Leverage tools like LinkedIn, Ashby, Juicebox, and sourcing channels to proactively build top-of-funnel pipelines Use data to measure outreach effectiveness, track trends, and continuously improve our college recruiting strategy Help shape employer brand presence for early-career talent through social media, events, and student communities What We’re Looking For 4+ years of university recruiting, campus recruiting, or early-career sourcing experience Experience hiring for technical roles (engineering, product, data) in a high-growth or startup environment highly preferred Strong relationship-builder with the ability to represent Dandy with professionalism and enthusiasm Comfort navigating ambiguity and iterating quickly with limited resources Strong project management and organizational skills; able to juggle multiple events and pipelines simultaneously Ability to learn and apply nuanced talent standards to early-career hiring Data-driven approach to decision-making, with a passion for process improvement Req ID: J-888 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Relationship Building
Project Management
Data-Driven Decision Making
Process Improvement
Direct Apply
Posted 26 days ago
Dandy

Senior Recruiter, University Recruiting

DandyAnywhereFull-time
View Job
Compensation$NaNK - NaNK a year

The role involves full-cycle recruiting for early-career candidates, building university partnerships, and developing campus engagement strategies. | Requires 4+ years of university recruiting experience, especially for technical roles, with strong relationship-building and project management skills. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role Dandy is hiring a University Recruiter to join our rapidly growing venture-backed company. You will play a critical role in shaping our early-career pipeline by attracting, engaging, and hiring top students from universities, boot camps, and emerging talent programs. You’ll partner closely with high-performing hiring teams, and our People team to create a high-velocity, high-impact campus recruiting engine. This is an excellent role for someone who thrives in fast-paced environments, loves building relationships, and wants to make a visible impact on company growth. What You’ll Do • Own full-cycle recruiting for interns and early-career candidates across technical and non-technical roles • Build strong partnerships with universities, career centers, professors, and student organizations • Develop campus engagement strategies (info sessions, career fairs, on-campus events, virtual programming, etc.) • Create scalable processes for college recruiting hiring across multiple teams • Manage relationships with hiring managers to ensure alignment on candidate profiles and interview processes • Collaborate closely with recruiting coordinators to schedule interviews and move candidates through pipelines efficiently • Leverage tools like LinkedIn, Ashby, Juicebox, and sourcing channels to proactively build top-of-funnel pipelines • Use data to measure outreach effectiveness, track trends, and continuously improve our college recruiting strategy • Help shape employer brand presence for early-career talent through social media, events, and student communities What We’re Looking For • 4+ years of university recruiting, campus recruiting, or early-career sourcing experience • Experience hiring for technical roles (engineering, product, data) in a high-growth or startup environment highly preferred • Strong relationship-builder with the ability to represent Dandy with professionalism and enthusiasm • Comfort navigating ambiguity and iterating quickly with limited resources • Strong project management and organizational skills; able to juggle multiple events and pipelines simultaneously • Ability to learn and apply nuanced talent standards to early-career hiring • Data-driven approach to decision-making, with a passion for process improvement Req ID: J-888 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Process Improvement
Data Analysis
Workflow Mapping
Operational Efficiency
Verified Source
Posted 26 days ago
Dandy

Large Enterprise Account Executive

DandyAnywhereFull-time
View Job
Compensation$120K - 200K a year

Build and execute sales strategies targeting large enterprise clients, especially multi-region DSOs, and close complex deals with C-suite stakeholders. | 5-8+ years of high-growth SaaS sales experience, proven success in closing enterprise deals, and strong CRM skills, especially with Salesforce. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role As we optimize our go-to-market strategy, we have segmented our sales approach into SMB, enterprise, large enterprise, and strategic channels. Our founding Large Enterprise Account Executive (AE) will build, execute, and scale our efforts in our large enterprise and strategic channels, with a focus on large group practices and DSOs in the United States (ranging from 50 -100 locations). The Large Enterprise AE will focus on a complex, executive sale to stakeholders across executive and regional management to win master agreements, pilots, and large rollouts. The Large Enterprise AE will have a pod for direct support including an Inside AE, a BDR, and a dedicated post-sales team. This is a founding role scaling a core GTM channel for the fastest growing product in dental history. What You'll Do • Qualify client leads through discovery calls • Identify and break into large multi-region DSOs • Identify and call prospective dentists' offices within the DSO portfolio, to stimulate new client acquisition • Serve as a key player and contributor to the direction of this growing sales team • Partner closely with an Inside AE to win Large Enterprise accounts via a hybrid approach (Large Enterprise AE to work top-down, Inside AE to work bottoms-up) • Meticulously track your sales activity using Salesforce and strive to exceed sales goals • Serve as a core stakeholder in defining the large enterprise and strategic sales processes for Dandy • Continuously think of yourself as a student of the dental industry and an expert on developing the Dandy value proposition for this segment • Work seamlessly with senior sales leadership to meet high-level KPIs and revenue targets What We're Looking For • 5-8+ years of sales experience in a high-growth startup environment (SaaS work is highly preferred) • Deep experience closing deals (enterprise clients are a big plus) including selling directly to C-Suite stakeholders • Commitment to continuous improvement and desire to learn new sales concepts via rigorous trainings • Ability to navigate through ambiguity and ramp up quickly with limited resources • Highly skilled and organized in Salesforce or related CRM • Overall track record of professional success Bonus Points For • Outstanding professional references to share • Experience with marketplace models • Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work Req ID: J-883 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Enterprise sales
C-suite engagement
SaaS sales
CRM proficiency (Salesforce)
Strategic account management
Verified Source
Posted 27 days ago
Dandy

Clinical Support Team Lead

DandyAnywhereFull-time
View Job
Compensation$50K - 70K a year

Lead and manage a customer experience team handling dental product inquiries, oversee daily operations, track KPIs, coach team members, and improve support processes. | 2+ years frontline customer service leadership, 1+ year direct people management, customer service experience, basic tech platform knowledge, and data-driven mindset. | Dandy is transforming the massive and antiquated dental industry-an industry worth over $200B. Backed by some of the world's leading venture capital firms, we're on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world-empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. Job Description Dandy is hiring a Clinical Support Team Lead (CSL) to join our Customer Experience (CX) Operations team, delivering a best-in-class experience to our dental practice clients. In this role, you will lead a team that handles complex dental inquiries through live chat, phone calls, and other communication channels. You will work alongside a small team of peers to oversee daily operations, ensure high-quality interactions, manage escalations, and improve the efficiency of support processes. You'll own key performance indicators (KPIs) and collaborate with cross-functional teams to foster continuous education for your team. The ideal candidate is a data-driven leader with a keen eye for operational efficiency, and a solid background in customer service. Shift Time : Mon-Fri - 12pm-9pm ET What You'll Do • Supervise and coach a team of front line associates focused on assisting customers with our dental products, services and tools; guiding best practices to achieve the best outcome for their patients. • Responsible for overall team performance and KPIs: • Manage team of CX reps; coaching and providing customer service guidance • Understand, track and report on KPIs including productivity, accessibility and quality. • Uphold performance standards and deliver feedback in 1:1s • Work with the QA team to audit and deliver actionable agent feedback, identifying gaps in process and building out SOPs to close identified gaps. • Identify operational bottlenecks, propose scalable solutions, and collaborate with cross-functional teams to implement improvements. • Develop, maintain, and optimize Standard Operating Procedures (SOPs) to ensure consistency, efficiency, and scalability. • When faced with problems, you use non-standard approaches and root cause analysis to independently resolve issues. • Demonstrates an understanding of data and uses analysis to positively impact your area of ownership. • Foster a positive, collaborative team environment that prioritizes customer experiences and operational excellence. What We're Looking For • 2+ years of frontline leadership experience in customer service, ideally in a startup or tech company. • 1+ years of direct people management or supervisory experience as a title manager is required. • Proven ability to manage and develop a team, driving measurable performance improvements. • Customer service experience required, with proven ability to adapt and empathize with customers to de-escalate situations and offer solutions. • Basic understanding of tech platforms and the ability to learn new platforms quickly. Prior experience with Zendesk is preferred. • Comfort operating in ambiguous, high-velocity environments with a proactive and resourceful approach. • Willingness to roll up your sleeves and fix problems in a hands-on manner. • Intellectual curiosity and a data-driven mindset, with the ability to analyze performance metrics and implement improvements. Additional Considerations • Previous experience in a healthcare or clinical setting. • Familiarity with the dental industry or prior experience in dentistry. • A positive attitude, sense of humor, and ability to foster a fun and engaging team culture. Req ID: J-21 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off-ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Customer Service Leadership
Team Management
KPI Tracking
Operational Efficiency
SOP Development
Root Cause Analysis
Zendesk (preferred)
Verified Source
Posted 3 months ago
Dandy

Principal Product Manager, Billing & Payments

DandyAnywhereFull-time
View Job
Compensation$130K - 180K a year

Lead the strategy, development, and optimization of the billing platform, ensuring scalability, compliance, and excellent customer experience while collaborating across multiple teams. | 5+ years product management experience, technical fluency with system integrations and APIs, strong stakeholder management, customer obsession, analytical skills, and excellent communication. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role We are hiring a Principal Product Manager, Billing and Payments to lead the strategy, development, and optimization of Dandy’s billing platform. In this role, you will own the systems that power how customers are billed, how payments are processed, and how we manage financial transactions across our products and services. You will partner with engineering, finance, operations, sales and customer service to ensure our billing systems are accurate, compliant, scalable, and user-friendly—supporting both our customers’ needs and Dandy’s business growth. This is a high-impact role where you’ll balance operational excellence and the customer experience. What You’ll Do • Own the Billing Product Vision & Roadmap – Define and execute a multi-year strategy for Dandy’s billing platform, ensuring scalability, reliability, and compliance. • Deliver Seamless Customer Experiences – Build intuitive, transparent, and accurate billing and payment processes that earn customer trust and reduce friction. • Collaborate Across Functions – Partner with sales, accounting, legal, operations, and customer service to align on requirements, priorities, and delivery. • Ensure Global Accuracy & Compliance – Work with finance and legal to ensure systems meet tax, regulatory, and audit requirements across geographies. • Optimize for Growth – Support new pricing models, subscription plans, promotions, and expansion into new markets. • Modernize Our Infrastructure – Evaluate and implement integrations with payment processors, tax engines, and billing service providers. • Leverage Data to Improve Systems – Monitor billing metrics, identify trends, and proactively address issues to improve operational and customer outcomes. What We’re Looking For • 5+ years of product management experience • Technical fluency—you can work closely with engineering on system integrations, APIs, and data flows. • Proven ability to manage complex stakeholder needs. • Customer obsession—you deeply understand customer needs, advocate for their success, and design products and experiences that earn their loyalty. • Strong analytical skills, including comfort working with large datasets to identify trends, diagnose problems, and drive decisions. • High bias for action—you move quickly, remove blockers, and drive toward solutions. • Excellent written and verbal communication skills, with a talent for translating technical concepts into clear, actionable language. Bonus Points For • Familiarity with ERP systems, payment gateways, and tax compliance platforms. • Experience in healthcare, dental, or other regulated industries. For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Product Management
Billing Systems
Payments
Technical Fluency
Stakeholder Management
Customer Experience
Data Analysis
Compliance
Cross-functional Collaboration
Verified Source
Posted 3 months ago
Dandy

Principal Product Manager, Billing & Payments

DandyAnywhereFull-time
View Job
Compensation$120K - 180K a year

Lead the strategy, development, and optimization of the billing and payments platform, collaborating cross-functionally to ensure accuracy, compliance, scalability, and customer satisfaction. | 5+ years product management experience, technical fluency with system integrations and APIs, strong stakeholder management, analytical skills, and excellent communication. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role We are hiring a Principal Product Manager, Billing and Payments to lead the strategy, development, and optimization of Dandy’s billing platform. In this role, you will own the systems that power how customers are billed, how payments are processed, and how we manage financial transactions across our products and services. You will partner with engineering, finance, operations, sales and customer service to ensure our billing systems are accurate, compliant, scalable, and user-friendly—supporting both our customers’ needs and Dandy’s business growth. This is a high-impact role where you’ll balance operational excellence and the customer experience. What You’ll Do Own the Billing Product Vision & Roadmap – Define and execute a multi-year strategy for Dandy’s billing platform, ensuring scalability, reliability, and compliance. Deliver Seamless Customer Experiences – Build intuitive, transparent, and accurate billing and payment processes that earn customer trust and reduce friction. Collaborate Across Functions – Partner with sales, accounting, legal, operations, and customer service to align on requirements, priorities, and delivery. Ensure Global Accuracy & Compliance – Work with finance and legal to ensure systems meet tax, regulatory, and audit requirements across geographies. Optimize for Growth – Support new pricing models, subscription plans, promotions, and expansion into new markets. Modernize Our Infrastructure – Evaluate and implement integrations with payment processors, tax engines, and billing service providers. Leverage Data to Improve Systems – Monitor billing metrics, identify trends, and proactively address issues to improve operational and customer outcomes. What We’re Looking For 5+ years of product management experience Technical fluency—you can work closely with engineering on system integrations, APIs, and data flows. Proven ability to manage complex stakeholder needs. Customer obsession—you deeply understand customer needs, advocate for their success, and design products and experiences that earn their loyalty. Strong analytical skills, including comfort working with large datasets to identify trends, diagnose problems, and drive decisions. High bias for action—you move quickly, remove blockers, and drive toward solutions. Excellent written and verbal communication skills, with a talent for translating technical concepts into clear, actionable language. Bonus Points For Familiarity with ERP systems, payment gateways, and tax compliance platforms. Experience in healthcare, dental, or other regulated industries. For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Product management
Billing platform strategy
Payments processing
System integrations
APIs
Data analysis
Stakeholder management
Compliance
Customer experience
Direct Apply
Posted 3 months ago
Dandy

Recruiting Operations Manager

DandyAnywhereFull-time
View Job
Compensation$110K - 150K a year

Lead and develop recruiting operations, optimize hiring infrastructure, partner with leadership and teams to scale recruiting processes, and drive operational excellence in a high-growth tech environment. | 4+ years recruiting operations management in high-growth tech, 7+ years recruiting experience, 4+ years people management, ATS expertise, strong communication and operational rigor. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role We’re building a world-class recruiting team. The Recruiting Operations Manager will lead a team to develop an Operational Center of Excellence within the recruiting team. Reporting directly to our Head of Talent, this person will be responsible for developing all aspects of the recruiting operations function. This person will build fundamental hiring infrastructure and drive culture initiatives forward as we scale. This is an outstanding role for an ambitious recruiting professional who wants to make an outsize impact at a hypergrowth-stage company. What You'll Do Analyze and implement a strategy to help drive standardized interviewing Leverage market intel to continue to identify ways to uplift current recruiting team efforts, including current AI solutions Use data to identify process improvements, needed initiatives and recruiting training opportunities Drive effective hiring programs for Dandy Partner with People Team and Finance to continuously improve and automate our headcount planning process to ensure clarity, consistency and timeliness of hiring priorities and plans Own and optimize efficiency and adoption of recruitment processes and workflows; including shared and regularly maintained documentation Partner with recruiting leadership to maximize recruiting enablement Partner with marketing on employee brand to drive critical initiatives to build pipelines Lead, coach and develop Recruiting Ops team member(s) Lead other ad-hoc Talent initiatives as needed Support scaling recruiting operations - you will need to work smarter and not just harder Create communication channels for senior leadership members to get transparency into the hiring process What We're Looking For Required: 4+ years as a Recruiting Operations Manager (or equivalent leadership role) with full ownership of recruiting operations strategy and execution in a high-growth tech company. Proven track record scaling mid-to-late-stage technology or tech-enabled companies from 1,000+ employees to several thousand, including international expansion. 7+ years of total recruiting experience, ideally starting as a recruiter before transitioning into operations. 4+ years of people management experience. Deep expertise in ATS optimization and implementation (Ashby strongly preferred). Strong technical acumen in HR and recruiting systems, analytics, and workflow design. Excellent written communication and documentation skills. Experience creating and rolling out training and enablement programs. Self-starter with strong operational rigor and a track record of driving measurable impact. Req ID: J-657 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Recruiting Operations Management
ATS Optimization (Ashby preferred)
People Management
HR Systems and Analytics
Training and Enablement Programs
Operational Strategy and Execution
Direct Apply
Posted 4 months ago
DA

Senior Software Engineer I, Robotics & Automation

DandyAnywhereFull-time
View Job
Compensation$120K - 160K a year

Serve as technical bridge between US engineering and Singapore manufacturing, develop diagnostic tools, lead debugging efforts, and contribute to backend automation tooling. | 5+ years software engineering experience in manufacturing or automation, strong C++ and Python skills, familiarity with hardware/software integration, and ability to work onsite in Singapore with hybrid schedule. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. We are currently expanding our advanced manufacturing and R&D footprint in Singapore, where we are collaborating with vendor partners to develop complex automation solutions. To accelerate this work, we’re hiring a Senior Software Engineer based in Singapore to work closely with local vendors and serve as the technical bridge between our U.S. engineering team and the manufacturing process on the ground. This is a critical hire designed to increase development velocity. You’ll be close to the heart of Dandy’s automation innovation, solving novel problems that intersect software and hardware and make a significant contribution to shaping the future of custom digital manufacturing. What You’ll Do • Develop a deep understanding of internal CAD and automation tools built by Dandy’s engineering team in the U.S. and how they integrate into the manufacturing process. • Serve as the first line of technical defense for any software or system-related failures in Singapore-based manufacturing processes. • Build and maintain diagnostic and triage tools to detect, isolate, and resolve system failures with minimal disruption to operations. • Lead and coordinate local debugging efforts during production station bring-up and work in tight sync with vendors and cross-functional stakeholders. • Act as the engineering point of contact for automation development partnerships • Work with the U.S.-based team during a daily 1–2 hour overlap window to stay aligned and escalate major issues or requests for support. • Contribute to backend development and tooling in support of automation initiatives and process improvement. What we’re looking for • 5+ years of software engineering experience, ideally in a manufacturing, robotics, or automation context. • Strong backend programming skills, especially in C++ and Python. • Prior experience with industrial automation, robotics systems, or CAD/CAM workflows. • Familiar with systems integration, hardware/software interfaces, and production station bring-up. • Experienced with diagnostic tooling, debugging processes, and real-time monitoring of distributed systems. • Comfortable with ambiguity and working in fast-moving, cross-functional teams. • Highly autonomous and able to operate independently • Strong communicator, able to coordinate across time zones and distill complex problems into clear updates and action plans. • Highly process-oriented with a strong emphasis on writing clear, maintainable documentation to support asynchronous collaboration. Work Environment • This role is based in Singapore, with onsite presence required during key moments (e.g., equipment bring-up, vendor collaboration), and hybrid flexibility during lower-activity periods. • Open to traveling 1-2 times per year to the US. • Expected to maintain daily 1–2 hour overlap with the U.S. team for syncs and progress updates. Req ID: J-668 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more! #BI-Remote

C++
Python
Industrial automation
Robotics systems
CAD/CAM workflows
Systems integration
Hardware/software interfaces
Diagnostic tooling
Debugging
Real-time monitoring
Verified Source
Posted 5 months ago
Dandy

Manager, Dental Lab & Clinical Content Marketing

DandyAnywhereFull-time
View Job
Compensation$70K - 120K a year

Lead creation of clinical educational content and marketing materials for dental workflows, manage webinars and events, develop case studies, and collaborate cross-functionally to drive business growth. | 5+ years of dental marketing or clinical content experience with strong clinical fluency in restorative and removable treatments, excellent writing and presentation skills, and ability to create long-form educational content. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the role: Dandy is building the future of restorative dentistry — combining cutting-edge lab technology with intuitive digital workflows. We’re looking for a clinically fluent storyteller to lead our Lab & Clinical Content Marketing. If you know how to translate complex dental workflows into content that drives education and adoption, this role is for you. In this role you will ideate and create educational clinical content that teaches dentists new intraoral scanning and restorative treatment workflows, highlight treatments with clinical case studies featuring real patients, and build marketing materials that grow the Dandy business. You will lead & create Dandy’s clinical content in a variety of formats including educational long-form in-person and online CE webinars & event presentations, long-form clinical case studies, and short-form web, email, and social media content. You will be the content lead for Dandy’s quarterly Digital Summit - which educates thousands of dentists on the latest treatments, digital workflows, and technologies in restorative and removable dentistry! Minimum Qualifications • 5+ years of experience in dental marketing, education, or clinical content creation • Strong clinical fluency in restorative and removable treatments (e.g., crowns, bridges, implants, dentures) • Proven ability to independently create long-form educational content and presentations • Strong writing, editing, and interviewing skills with a focus on clarity and accuracy Final candidates may be asked to complete a short clinical content assignment as part of the interview process. Preferred Qualifications • 5+ years in building detailed, long-form educational clinical marketing content. • Track record of building successful campaigns, educational presentations, and/or long-form content that drove audience engagement and business results. • Highly entrepreneurial with ability to ideate, create processes within organizations, and solve challenging problems in start-up like settings. (example: Build ways to find new case studies from Dandy dentists worth sharing with our community. Come up with new content ideas from scratch and work cross-functionally with growth marketing and our creative team to make them a reality) • Comfort with fast iteration, testing, learning, and responding quickly to changing market signals. • Excellent interpersonal skills, able to strike the right balance in all situations, from cross-functional working groups to dentist interviews and presentations. • Strong analytical skills, able to identify and act upon opportunities for content improvement, business goals, and impact. • Highly curious individual who is excited to learn about complex clinical ideas, treatment workflows, and new dental technologies. ( example: Crown and bridge materials, intraoral scanners, dental lab industry) • Experience with digital content creation tools. (ie. Photoshop, Canva, Capcut, Premiere etc.) What You’ll Own • Clinical Education & Content Strategy • Develop new ideas for clinical content that aligns with Dandy's business goals, target audiences, and brand voice. • Collaborate cross-functionally with the Creative Team, Product Marketing, and Customer Marketing teams to execute campaigns aimed at customer acquisition, retention, and expansion. • Analyze the performance of content and adjust strategy as needed to increase effectiveness and alignment with business goals/OKRs. • CE Webinars & In-Person Event Presentations: • Partner with subject matter experts, Dandy clinicians, and industry Key Opinion Leaders (KOLs) to develop impactful CE presentations that position Dandy as a thought leader in the dental industry. • Storyboarding, scripting, and crafting of compelling stories/presentations that highlight lab innovation and clinician success for webinars and events. • Dental Case Studies : • Identify, develop, and publish high-quality clinical case studies showcasing patient and business impact • Manage intake process, interviews, copywriting, and visual packaging. • Boost awareness with creative and growth teams on paid social, email, sales, and account management. • Website Content: • Serve as the primary clinical voice across web, email, and landing page content • Translate complex treatment workflows and lab innovation into clear, compelling copy • Advertising & Campaign Support • Develop short-form copy for paid media, direct mail, and digital ads — always grounded in clinical accuracy Note on AI usage (ChatGPT, Gemini, Claude and other tools): On the Product Marketing team at Dandy we strive to stay on the forefront of everything we do. Although it is expected to have a strong understanding and experience using these AI tools — we caution over reliance on these tools - especially in a clinical setting where accuracy is paramount. For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Clinical dental marketing
Content creation
Educational presentations
Long-form clinical content
Storytelling
Cross-functional collaboration
Campaign management
Copywriting
Verified Source
Posted 5 months ago
Dandy

Training Operations Manager (Field)

DandyAnywhereFull-time
View Job
Compensation$117K - 137K a year

Lead and scale a field training team, optimize field operations, manage performance metrics, and collaborate cross-functionally to improve onboarding and customer success. | 5+ years in operations or field management, proven people management skills, project and process management experience, excellent communication, data-driven mindset, and willingness to travel regularly. | Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role Dandy is hiring a Field Training Operations Manager to lead, scale, and optimize our growing Field Training team. This person will be responsible for building the systems, processes, and team needed to deliver high-quality in-person onboarding experiences to our customers. The ideal candidate has deep experience scaling field operations, leading high-performing teams, and building infrastructure that supports field-based implementation/onboarding work at scale. This role requires regular travel, strong cross-functional collaboration, and a passion for supporting customer success and driving measurable impact through field execution. What You'll Do • Lead and manage a growing team of Field Trainers and Sales Technicians—owning hiring, coaching, performance management, and team development. • Build and scale the field training motion, including developing playbooks, defining KPIs, and establishing operational processes to support rapid growth. • Optimize field operations: Oversee scheduling, resource allocation and travel planning for the team to ensure coverage and efficiency across regions". • Drive cross-functional alignment with Product, Sales, and Customer Success to identify and solve onboarding bottlenecks, leveraging data and field insights to improve the customer experience. • Own performance measurement, using KPIs and customer outcomes to evaluate training effectiveness and continuously refine the approach. • Lead strategic projects across the customer lifecycle—from onboarding through post-training ramp—to improve retention, satisfaction, and speed to value. • Travel regularly to customer practices to observe field training firsthand and inform improvements to team operations and customer delivery. • Maintain internal systems, including documentation, SOPs, and training materials, to promote consistency and scale across a distributed team. What We're Looking For • 5+ years of experience in operations, implementation, field/territory management, or strategy roles within a fast-paced, high-growth environment. • Direct experience hiring, building, and scaling a field team. • Proven people management skills with a track record of developing strong, engaged teams. • Strong project management and process-building experience, ideally in a field or customer-facing context. • Excellent communication skills, both internal and customer-facing. • Data-driven decision-maker with a strong record of managing a team with multiple projects to meet deliver timelines and activation targets. • Highly organized and detail-oriented, with the ability to manage logistics and competing priorities. • Willingness to travel regularly to support field training operations and team development (approx. 25–50% travel). • A self-starter mindset with a “roll up your sleeves” attitude—no task is too big or too small. For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more! Compensation Range: $116.5K - $137K

Operations Management
Team Leadership
Project Management
Process Building
Cross-functional Collaboration
Data-driven Decision Making
Customer Success
Travel Planning
Verified Source
Posted 5 months ago

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