CornerStone Staffing

Lead and supervise insurance operations team ensuring compliance, manage escalations, support advisors, and implement process improvements. | 5-10 years insurance operations experience, 3+ years managing teams, active insurance and FINRA licenses, proficiency in Excel, and a relevant bachelor's degree or equivalent. | Insurance Operations Supervisor Full-Time | Hybrid Compensation: $80,000–$85,000 annually (based on experience) Schedule: Monday–Friday, 8:00 AM–5:00 PM (or 7:00 AM–4:00 PM) About the Role CornerStone Staffing is seeking an experienced Insurance Operations Supervisor to lead a high-performing team supporting Life, Long Term Care, and Disability Income insurance products. This position plays a critical role in managing insurance operations and ensuring compliance with both internal standards and regulatory requirements. The ideal candidate is a grounded, hands-on leader with strong people management skills and in-depth knowledge of insurance operations. You will guide an eight-person team handling policy maintenance, research, escalations, and beneficiary claim processing—acting as the key liaison between field advisors, insurance carriers, and internal departments. Key Responsibilities • Supervise daily insurance operations and ensure compliance with regulatory and quality standards. • Coach, mentor, and develop team members to achieve performance and service goals. • Analyze operational metrics to identify inefficiencies and implement process improvements. • Support advisors and internal staff on insurance policy issues, compliance, and service inquiries. • Collaborate with carrier partners and independent marketing organizations to resolve escalations. • Manage time-sensitive processing of new business, policy changes, and beneficiary claims. • Contribute to Agile and process improvement initiatives across departments. Required Qualifications • Bachelor’s degree in Finance, Economics, Business Administration, or related field (or equivalent experience). • 5–10 years of experience in Insurance Operations (Life, Universal Life, Long Term Care, Disability Income, Hybrid Products). • 3+ years of experience supervising or managing small to mid-size teams. • Customer Service experience (required). • Active Life & Health Group I Insurance License (required). • FINRA licensing (required). • Proficiency in Microsoft Excel (required). Preferred Skills • Knowledge of Whole Life insurance products. • Familiarity with Agile or Lean methodologies. • Strong analytical, interpersonal, and time management skills. • Confidence in resolving complex issues and maintaining strong client and team relationships. If you’re interested in this opportunity, please send your updated resume for consideration. For a quicker response, you may reach out directly to: Kim Enggao Recruiter | CornerStone Staffing Kime@cornerstonestaffing.com CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

Lead and manage a remote team of Benefit Verification Specialists through seasonal healthcare operations ensuring productivity and quality. | 2+ years in specialty pharmacy, medical insurance, or healthcare support, 1+ year supervisory experience, remote leadership experience, and residence near specified US locations. | Healthcare Reimbursement Team Lead Location Remote‑US (must reside near TX 75056, NC 28217, or FL 32746) Compensation & Schedule • $20.00–$22.00/hr • 7am–7pm CST / 8am–8pm EST; Monday–Friday with Saturday flexibility • W2 employment • Assignment: 11/1 start, ends mid-February 2025 (FT conversion possible) ROLE IMPACT As a Healthcare Team Lead, you’ll guide a remote team of Benefit Verification Specialists through seasonal healthcare operations. Your leadership will ensure productivity, service quality, and team readiness during the busiest cycle of the year—supporting access to care for patients nationwide. KEY RESPONSIBILITIES • Oversee daily benefit investigation workflows and staff productivity • Provide live coaching, task guidance, and issue resolution to team members • Monitor quality metrics and escalate issues per established protocols • Assist in onboarding, training, and developing seasonal team members • Collaborate with supervisors to improve processes and training content MINIMUM QUALIFICATIONS • High school diploma or GED (Bachelor’s preferred) • 2+ years in specialty pharmacy, medical insurance, or healthcare support • 1+ year of supervisory or team lead experience • Experience working in a remote leadership capacity • Must reside near TX 75056, NC 28217, or FL 32746 CORE TOOLS & SYSTEMS • Microsoft Office Suite (Excel, Outlook, Word) • Remote communication and coaching platforms • Internal benefit investigation and documentation systems PREFERRED SKILLS • Experience managing dynamic, high-volume healthcare operations • Strong attention to detail and ability to lead with motivation • Ability to handle escalations and balance competing priorities LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy

Operate forklifts and warehouse equipment to move and organize materials, load trucks, and perform general warehouse functions. | Recent warehouse experience, forklift operation experience, high school diploma or GED, ability to lift up to 50 lbs, and pass background and drug screening. | Material Handler Location Fort Worth, TX | Onsite COMPENSATION & SCHEDULE • $19.50/hr • Monday – Friday, 2pm - 10:30pm ROLE IMPACT This position supports critical warehouse operations for a leading oil and gas client. Success in this role ensures timely material movement, operational efficiency, and safe inventory management across the facility. Operate various forklifts. KEY DUTIES • Stack and organize boxes for shipping or storage • Load trucks with outgoing materials • Operate forklifts and other warehouse equipment • Perform general warehouse functions including material handling and staging MINIMUM QUALIFICATIONS • Recent warehouse experience • Forklift operation experience • High School Diploma or GED • Must be able to lift up to 50lbs and work 10–12 hour shifts EQUIPMENT & WORK ENVIRONMENT • Forklifts, pallet jacks, and standard warehouse tools • Standing and walking throughout shift • Indoor warehouse setting with exposure to moderate noise and temperature fluctuations • Required to pass criminal background check and drug screen LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy #FW123

Verify insurance benefits, submit prior authorization requests, manage inquiries, coordinate with payors and providers, and monitor authorization status. | High school diploma or GED, 1+ years experience in pharmacy, medical insurance, or healthcare administration, proficient communication and customer service skills, familiarity with medical and pharmacy benefits, and Microsoft Office proficiency. | BENEFITS VERIFICATION SPECIALIST Join our team as a Benefits Verification Specialist and use your expertise in benefit verification, prior authorization, and medical insurance to streamline approvals for patients and make a real impact in healthcare administration. LOCATION & BENEFIT: Remote; Must live in the Dallas – Fort Worth Area COMPENSATION & SCHEDULE: • $18–20/hr. • Monday - Friday | availability for an 8-hour shift between 8am - 8pm EST or 7am – 7pm CST • 2-4 month project ROLE IMPACT The Benefits Verification Specialist ensures patients gain timely access to prescribed therapies by verifying insurance benefits and managing prior authorization workflows. This role minimizes treatment delays, supports provider offices, and enhances the overall patient experience in a high-volume healthcare environment. KEY RESPONSIBILITIES • Conduct insurance benefit investigations and document activity in internal systems • Submit prior authorization requests and required documentation to insurance carriers • Manage inbound inquiries; escalate complex inquiries as necessary • Coordinate with payors, provider offices, and pharmacies to expedite coverage decisions • Monitor authorization status and report delays to leadership MINIMUM QUALIFICATIONS • High school diploma or GED • 1+ years’ experience in pharmacy, medical insurance, or healthcare administration • Proficient communication and customer service skills • Familiarity with medical and pharmacy benefits across major insurers CORE TOOLS & SYSTEMS • Microsoft Excel • Microsoft Outlook • Microsoft Word PREFERRED SKILLS • Prior experience in benefit verification or prior authorization support • Background in call center or high-volume reimbursement operations By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy

Conduct benefit investigations, submit prior authorizations, handle inquiries, liaise with providers and pharmacies, and report authorization status. | High school diploma or GED, 1+ year healthcare or insurance experience, strong communication skills, and knowledge of pharmacy/medical benefits. | MEDICAL INSURANCE AUTHORIZATION COORDINATOR Join our team as a Medical Insurance Authorization Coordinator and help patients access timely care. Use your skills in benefit verification, prior authorization, and medical insurance to navigate approvals, support pharmacy needs, and contribute to efficient healthcare administration—all from a remote role based in the Dallas–Fort Worth area. LOCATION & BENEFIT: Remote – Must live in the Dallas – Fort Worth Area COMPENSATION & SCHEDULE • $18–$20/hour • Monday - Friday | availability for an 8-hour shift between 8am - 8pm EST or 7am – 7pm CST The Medical Insurance Authorization Coordinator supports critical pre-service operations by initiating benefit investigations and prior authorizations that ensure timely patient access to care. Success in this role is measured by authorization turnaround time, accuracy of benefit documentation, and effectiveness in resolving payor escalations. KEY RESPONSIBILITIES • Conduct benefit investigations and document findings in internal systems • Submit prior authorization requests and follow up with payors for determinations • Handle inbound inquiries and escalate unresolved or complex cases • Liaise with provider offices and pharmacies to resolve coverage delays • Monitor and report on authorization status to leadership MINIMUM QUALIFICATIONS • High school diploma or GED • 1+ year experience in healthcare, pharmacy, or insurance administration • Strong communication and customer service skills • Working knowledge of pharmacy/medical benefits across major payors CORE TOOLS & SYSTEMS • Microsoft Excel • Microsoft Outlook • Microsoft Word PREFERRED SKILLS • Experience with benefit verification or prior authorization workflows • Background in call center or high-volume reimbursement environments By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!

Lead and manage a regional operations team for a seasonal benefit reverification project, ensuring performance goals, compliance, and customer service standards are met. | 4+ years supervisory experience in healthcare reimbursement or related services, strong knowledge of insurance benefit processes, and ability to lead hybrid or remote teams. | Area Manager Location: Remote w/Equipment Provided Schedule: M-F, 8 Hour Shift Between 7AM to 7PM CT Start Date: Seasonal - Starting November 2025 Pay: $40/hr. BOE Duration: Seasonal Project (Projected 4-5 Month Duration + Potential to Extend) Overview: We are seeking an experienced Area Manager to lead operations for a regional team supporting a high-volume benefit reverification initiative. The Area Manager will oversee all day-to-day functions, including staff management, service quality, and operational performance. This role involves coordinating with senior leadership to ensure performance goals are achieved while maintaining a strong focus on compliance and customer service. Key Responsibilities: • Lead and manage a geographically dispersed operations team responsible for executing seasonal benefit reverification work. • Supervise team leads and frontline staff, including a mix of salaried and temporary employees. • Monitor individual and team performance to ensure service-level agreements (SLAs) and productivity metrics are consistently met. • Collaborate with recruiting and supervisory staff to scale and train the team ahead of peak project cycles. • Partner with executive leadership to improve processes, optimize workflow, and meet key performance indicators (KPIs). • Support the resolution of complex service escalations related to healthcare reimbursement. • Provide data-driven updates, reports, and insights to leadership on progress and risks. • Participate in daily huddles, weekly leadership calls, and ongoing training sessions. Qualifications: • 4+ years of experience in a supervisory or management role within healthcare reimbursement, patient access, specialty pharmacy, or related services. • Strong understanding of insurance benefit investigations, appeals, billing, and patient support programs. • Proven ability to lead hybrid or remote teams in a fast-paced, project-based environment. • Experience managing seasonal staff or working within a high-volume staffing model is a plus. • Bachelor’s degree or equivalent experience in healthcare operations, practice management, or related field preferred. If you're an adaptable, results-driven leader with strong healthcare operations experience, we'd love to hear from you! For immediate consideration, you may send your resume to kriziah@cornerstonestaffing.com. CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!