CornerStone Staffing

Compensation

Full Description

Insurance Operations Supervisor Full-Time | Hybrid Compensation: $80,000–$85,000 annually (based on experience) Schedule: Monday–Friday, 8:00 AM–5:00 PM (or 7:00 AM–4:00 PM) About the Role CornerStone Staffing is seeking an experienced Insurance Operations Supervisor to lead a high-performing team supporting Life, Long Term Care, and Disability Income insurance products. This position plays a critical role in managing insurance operations and ensuring compliance with both internal standards and regulatory requirements. The ideal candidate is a grounded, hands-on leader with strong people management skills and in-depth knowledge of insurance operations. You will guide an eight-person team handling policy maintenance, research, escalations, and beneficiary claim processing—acting as the key liaison between field advisors, insurance carriers, and internal departments. Key Responsibilities • Supervise daily insurance operations and ensure compliance with regulatory and quality standards. • Coach, mentor, and develop team members to achieve performance and service goals. • Analyze operational metrics to identify inefficiencies and implement process improvements. • Support advisors and internal staff on insurance policy issues, compliance, and service inquiries. • Collaborate with carrier partners and independent marketing organizations to resolve escalations. • Manage time-sensitive processing of new business, policy changes, and beneficiary claims. • Contribute to Agile and process improvement initiatives across departments. Required Qualifications • Bachelor’s degree in Finance, Economics, Business Administration, or related field (or equivalent experience). • 5–10 years of experience in Insurance Operations (Life, Universal Life, Long Term Care, Disability Income, Hybrid Products). • 3+ years of experience supervising or managing small to mid-size teams. • Customer Service experience (required). • Active Life & Health Group I Insurance License (required). • FINRA licensing (required). • Proficiency in Microsoft Excel (required). Preferred Skills • Knowledge of Whole Life insurance products. • Familiarity with Agile or Lean methodologies. • Strong analytical, interpersonal, and time management skills. • Confidence in resolving complex issues and maintaining strong client and team relationships. If you’re interested in this opportunity, please send your updated resume for consideration. For a quicker response, you may reach out directly to: Kim Enggao Recruiter | CornerStone Staffing Kime@cornerstonestaffing.com Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!