City Wide Facility Solutions

City Wide Facility Solutions

20 open positions available

2 locations
1 employment type
Actively hiring
Full-time

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City Wide Facility Solutions

Territory Account Manager

City Wide Facility SolutionsAnywhereFull-time
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Compensation$50K - 70K a year

Manage client relationships, oversee service delivery, and coordinate with contractors to ensure high client satisfaction. | Experience in outside B2B account management, strong communication skills, proficiency in Microsoft Office, and ability to travel locally. | Are you good at managing and retaining B2B accounts? Do you have strong follow up/follow through skills, with a focus on strong client satisfaction? Are you interested in a territory role that would require a route and works hours, 12pm-9pm daily? If you answered yes, consider this opportunity with City Wide! City Wide Facility Solutions is actively seeking a Hybrid Facility Solutions/Night Manager (FSM) for our Franchise location in Northern New Jersey The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction. The territory for this position will include Bergen and Passaic Counties, NJ. What you will do... Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products. Formulate and manage an effective service strategy and schedule tailored to each client. Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics. Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary. Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients. Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly. Promote the sale of, procure, and monitor supplies for clients. Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise. Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc. Schedule each non-routine activity in client facilities using Outlook. Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled. Notify Sales Executives of potential accounts in your territory, especially new construction. Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance. Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy. Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors. Maintain updated route sheets, key/alarm sheets, and monthly planner for each client. 2+ years outside B2B account management experience, building maintenance or facility management preferred but not required (hospitality, hotel, construction) 2+ years track record of success in a client retention role, with goals and metrics to support. Highly detail-oriented and excellent follow-through on commitments. Positive and outgoing personality; great at building relationships. Excellent verbal and strong written communication skills. Proficient in Microsoft Office and knowledge of CRM database. Ability to travel on a daily basis to client locations locally. Valid drivers license. City Wide has a competitive compensation and commission plan for this position. PTO included! More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com City Wide is an Equal Opportunity Employer.

Client Relationship Management
Contract Negotiation
Account Retention
Direct Apply
Posted 1 day ago
City Wide Facility Solutions

Outside Sales Executive

City Wide Facility SolutionsTroy, MIFull-time
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Compensation$90K - 120K a year

Responsible for new business development, managing the full sales cycle, and maintaining client relationships. | Requires 2-3+ years of B2B sales experience, success in meeting sales goals, proficiency in CRM, and strong communication skills. | Are you a strong sales hunter with tenacious closing skills? Do you aggressively prospect for business and have a strong dedication to meeting sales goals? If you said yes, consider this opportunity with City Wide! City Wide Facility Solutions is seeking a Sales Executive to join our successful Sales Team! As a Sales Executive, you will be responsible for new business development in a highly productive, sales-driven environment. You will be responsible for the full sales cycle, from lead generation to close. Working closely with account managers and your sales team, you will establish and nurture mutually profitable business relationships with clients. If you are on the right track you should easily be able to bring home 90k+ first year, base plus commissions! This position will be in the Greater Detroit Area In this position you will: • Identify and qualify potential clients. • Initiate the sales process by scheduling appointments, understand account requirements, and make initial presentations. • Closes sales by building rapport with potential accounts, explaining our service capabilities, overcoming objections, and preparing contacts. • Conduct a minimum of 20 hours prospecting each week. • Utilize and manage your customer relationship management system (CRM) to maintain all customer information. • Maintain and manage your Hot 25 list in CRM. • Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with Clients, co-workers, and supervisors. • Other duties as assigned by management. Requirements • 2-3+ YOE inside/outside B2B sales experience • Demonstrated track record of success (2 full calendar years, IE 105% of sales goal via scorecard or sales dashboard) • Strong skill set for prospecting and developing a territory • Proficiency in CRM systems to include strong data entry and organization of sales data • Prior sales training certificate, e.g., Sandler, President’s Club, Dale Carnegie, etc., preferred • Experience closing short-cycle B2B sales • Outgoing, dynamic personality • Can-do attitude that loves to be challenged • Organized within a defined sales process with an ability to move clients from prospect to close • An excellent communicator with the ability to facilitate a presentation or a one-to-one meeting • Demonstrated ability to coordinate team activities and work effectively with operations and marketing teams • Strong communication and presentation skills • Strong MS Office City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 100 locations across the US and Canada. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application. Benefits More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com City Wide is an Equal Opportunity Employer.

Sales Prospecting
CRM Management
B2B Sales
Verified Source
Posted 5 days ago
City Wide Facility Solutions

B2B Sales Executive - CBS Division

City Wide Facility SolutionsAnywhereFull-time
View Job
Compensation$50K - 70K a year

Drive new business growth through prospecting, presenting services, and maintaining client relationships. | Requires 3+ years in B2B sales, proven sales success, prospecting skills, and CRM experience. | Join our CBS Division at City Wide Facility Solutions as a B2B Sales Executive! In this role, you will drive the growth of our CBS division by identifying, developing, and maintaining relationships with new business clients. Your expertise in sales and passion for delivering outstanding client service will be integral to our success. This position encompasses the full sales cycle, from prospecting to closing deals, in a fast-paced, competitive field. Key Responsibilities: Prospect for new business through various channels to expand our client base. Present our CBS service offerings to potential clients, articulating the benefits and value propositions effectively. Build and maintain strong relationships with clients to ensure their needs are met and exceed their expectations. Utilize the customer relationship management (CRM) system to track leads, manage pipelines, and report on sales activity. Collaborate with internal teams to align on service delivery and client satisfaction. Meet and exceed sales goals through strategic planning and execution. Maintain a thorough understanding of industry trends and competition. Qualifications: 3+ years of experience in B2B sales, preferably in facility services or related industries. Proven track record of meeting or exceeding sales targets. Strong prospecting and lead generation skills. Excellent communication and presentation abilities. Ability to build and sustain relationships with clients and internal teams. A self-starter with a strong drive for results. Experience using CRM software for managing sales activities. Adaptability and problem-solving skills in a dynamic sales environment. Bachelor’s degree in business, marketing, or a related field preferred. At City Wide Facility Solutions, we foster a collaborative and supportive work culture that awards performance and drives success. Join us and contribute to our mission to create lasting client relationships while growing your professional career! City Wide Facility Solutions offers competitive compensation and benefits, including: Health/Dental/Vision insurance, 401k - 4% company match, Vehicle reimbursement Expense/entertainment account Company issued laptop and iPhone Mentorship by company leadership More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com City Wide is an Equal Opportunity Employer.

Sales prospecting
Client relationship management
CRM software proficiency
Direct Apply
Posted 6 days ago
City Wide Facility Solutions

B2B Sales Executive

City Wide Facility SolutionsAnywhereFull-time
View Job
Compensation$50K - 70K a year

Manage full sales cycle from lead generation to closing, building client relationships and achieving sales targets. | Require 3+ years of outside B2B sales experience with success in meeting sales goals, proficiency in CRM, and strong communication skills. | City Wide Facility Solutions - Nashville is seeking a tenacious closer to join our Sales Team! If you aggressively prospect for business, sell with confidence and integrity, and have a deep understanding of your clients' needs, our team and bonus structure is waiting for you! As a Sales Executive, you will be responsible for new business development in a highly productive, sales-driven environment. You will be responsible for the full sales cycle, from lead generation to close. Working closely with account managers and your sales team, you will establish and nurture mutually profitable business relationships with clients. If you are on the right track you should easily be able to bring home $100,000 in your first year! In this position you will: Identify and qualify potential clients. Initiate the sales process by scheduling appointments, understand account requirements, and make initial presentations. Closes sales by building rapport with potential accounts, explaining our service capabilities, overcoming objections, and preparing contacts. Conduct a minimum of 20 hours prospecting each week. Utilize and manage your customer relationship management system (CRM) to maintain all customer information. Maintain and manage your Hot 25 list in CRM. Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with Clients, co-workers, and supervisors. Other duties as assigned by management. 3+ years outside B2B sales experience, prefer most recent job experience in outside sales Demonstrated track record of success (2 full calendar years, IE 105% of sales goal via scorecard or sales dashboard) Strong skill set for prospecting and developing a territory Proficiency in CRM systems to include strong data entry and organization of sales data Prior sales training certificate, e.g., Sandler, President’s Club, Dale Carnegie, etc., preferred Experience closing short-cycle B2B sales Outgoing, dynamic personality Can-do attitude that loves to be challenged Organized within a defined sales process with an ability to move clients from prospect to close An excellent communicator with the ability to facilitate a presentation or a one-to-one meeting Demonstrated ability to coordinate team activities and work effectively with operations and marketing teams Strong communication and presentation skills Strong MS Office City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 100 locations across the US and Canada. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application. City Wide offers a competitive compensation and benefits package, Medical Dental Vision Ancillary benefits PTO Community enrichment EOE More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com City Wide is an Equal Opportunity Employer.

Sales prospecting
Client relationship management
Sales cycle management
Direct Apply
Posted 7 days ago
City Wide Facility Solutions

Account Manager

City Wide Facility SolutionsAnywhereFull-time
View Job
Compensation$NaNK - NaNK a year

Manage client relationships, oversee service quality, negotiate contracts, and coordinate with contractors to ensure client satisfaction. | 2+ years outside B2B account management experience, strong communication skills, proficiency in Microsoft Office and CRM, ability to travel locally. | Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide! City Wide Facility Solutions is actively seeking a Account Manager for our Franchise location in Colorado. The Account Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction. What you will do... Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products. Formulate and manage an effective service strategy and schedule tailored to each client. Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics. Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary. Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients. Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly. Promote the sale of, procure, and monitor supplies for clients. Effectively communicate all client issues with Contractors and the Director of Operations; promptly address any client issues or problems that arise. Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc. Schedule each non-routine activity in client facilities using Outlook. Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled. Notify Sales Executives of potential accounts in your territory, especially new construction. Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance. Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy. Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors. Maintain updated route sheets, key/alarm sheets, and monthly planner for each client. 2+ years outside B2B account management experience, building maintenance or facility management preferred but not required. 2+ years track record of success in a client retention role, with goals and metrics to support. Highly detail-oriented and excellent follow-through on commitments. Positive and outgoing personality; great at building relationships. Excellent verbal and strong written communication skills. Proficient in Microsoft Office and knowledge of CRM database. Ability to travel on a daily basis to client locations locally. Health insurance 401(k) Paid time off Dental insurance Vision insurance 401(k) matching Life insurance Flexible schedule Guaranteed base with sales and retention bonuses Car allowance

Client Relationship Management
Contract Negotiation
Customer Service
Account Retention
Facility Inspection
Direct Apply
Posted 12 days ago
City Wide Facility Solutions

Account Manager

City Wide Facility SolutionsAnywhereFull-time
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Compensation$60K - 95K a year

Manage client relationships, oversee service delivery, lead teams, and utilize CRM systems for reporting and operational efficiency. | Experience in sales or management within the service or facility management industry, strong communication skills, proficiency with CRM, and leadership ability. | City Wide Facility Solutions in East NW Arkansas is excited to welcome a passionate Facility Solutions Manager (FSM) who is ready to drive business growth while also advancing their own professional journey in a vibrant, fast-paced environment. We offer a competitive base salary, along with an appealing commission structure and a comprehensive benefits package for the right candidate. Being bilingual is definitely a plus! This dedicated individual will oversee a territory and a surrounding area. Why City Wide? At City Wide Facility Solutions, we're proud to be a leader in the building maintenance industry. As a sales and management company, we offer a single-source solution for all building maintenance services, both inside and out. We exemplify our core values of relentless customer service, growth mindset, and hustle. We're looking for people who want a career, not just a job, and we are committed to promoting from within. Our dynamic team thrives in a collaborative, inclusive, and fun atmosphere that recognizes and rewards outstanding performance. Key Responsibilities: Client Relationship Management: Build and nurture strong client relationships, focusing on retaining clients and discovering new opportunities for service growth and expansion. Operational Excellence: Ensure top-notch service delivery at all client locations, upholding the highest quality and compliance standards while managing contractor relationships, including hiring, negotiations, and performance evaluations. Strategic Problem Solving: Proactively address client concerns, organize site visits, and create strategic solutions that boost client satisfaction and improve operational efficiency. Technology and Reporting: Leverage City Wide’s CRM to effectively manage client interactions, service schedules, and performance reports, ensuring that all data is utilized to enhance service delivery. Ideal Candidate: Demonstrated experience in account management, sales, or a related field in the service industry. A proven leader with a track record of managing diverse teams. Strong skills in problem-solving, organization, and communication. Comfortable with technology, preferably with experience in CRM systems. Thrives in a fast-paced, results-oriented environment. Compensation: Base Salary: $60,000, with the opportunity to earn significant On Track Earnings of $95,000+ based on your performance. Additional Benefits: A comprehensive benefits package, including health insurance, paid time off, and a competitive bonus structure. Performance Metrics for Success: At City Wide Facility Solutions, we value transparency and clarity in our success measurements. As a Facility Solutions Manager, your performance will be assessed based on several essential metrics that drive client growth and satisfaction as well as the prosperity of our branch. These include: Client Retention: Strive for a client retention rate of 96-98%. High retention signifies exceptional service and client satisfaction. Revenue Growth: You will be expected to boost extra service (ES) sales, with specific targets tailored to your designated territory. Quality Assurance: Perform and document thorough quality control inspections to guarantee that all services meet our high standards. Operational Excellence: Manage service delivery efficiently, ensuring compliance with both client and company standards. Team Management: Lead and nurture your team, promoting high performance and adherence to company protocols. 3-5 plus year’s sales and management experience in building maintenance, facility management or equivalent experience. High School diploma required; bachelor’s degree highly desirable. Highly detail oriented and excellent follow-through on commitments. Positive and outgoing personality; great at building relationships. Excellent verbal and strong written communication skills. Proficient in Microsoft Office and knowledge of CRM database. Must have reliable transportation. Bilingual a plus but not required Health & dental insurance Paid time off Incentive Compensation / Bonus Benefits Mileage reimbursement 401k Health insurance Paid time off Dental insurance Vision insurance Life insurance Paid training Cell phone allowance

Client Relationship Management
Team Leadership
Operational Management
Problem Solving
CRM proficiency
Direct Apply
Posted 15 days ago
City Wide Facility Solutions

Account Manager

City Wide Facility SolutionsAnywhereFull-time
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Compensation$50K - 110K a year

Manage client relationships, oversee service delivery, and lead teams to ensure operational excellence. | Proven experience in account management or sales within the service industry, strong leadership, and CRM skills. | City Wide Facility Solutions in Milwaukee is on the lookout for an enthusiastic Account Manager or as we also call it Facilities Solutions Manager (FSM) who is eager to propel business growth while also nurturing their own professional development in a lively, fast-paced setting. We provide a competitive base salary along with an enticing commission structure and a robust benefits package for the ideal candidate. Why City-Wide? City Wide Facility Solutions is a leader in the building maintenance industry. We are a sales and management company providing a single-source solution for all building maintenance services, both internal and external. We lead by modeling our core values of relentless customer service, growth, mindset, and hustle. We're interested in those looking for a career, not just a job - and we're passionate about promoting from within. We are a high-energy group within a collaborative, inclusive, and fun environment that rewards performance. Key Responsibilities: Client Relationship Management: Cultivate and expand client relationships, ensuring high retention rates and exploring opportunities for service diversification and expansion. Operational Excellence: Oversee the delivery of services across all client sites, maintaining the highest standards of quality and compliance, and manage contractor relationships including hiring, negotiation, and performance assessments. Strategic Problem Solving: Address and resolve client concerns, coordinate site visits, and develop strategic solutions to enhance client satisfaction and operational efficiency. Technology and Reporting: Utilize City Wide’s CRM to manage client interactions, service schedules, and performance reporting, ensuring all data is leveraged to improve service delivery. Ideal Candidate: Proven background in account management, sales, or a similar field within the service industry. Strong leadership skills with experience in managing diverse teams. Excellent problem-solving, organizational, and communication skills. Technologically adept with experience in CRM systems preferred. Motivated by a fast-paced, results-driven environment. Compensation: Base Salary: $50,000 with the potential for significant On Track Earnings of $110,000+ based on performance. Additional Benefits: Comprehensive benefits package, including health insurance, paid time off, and a competitive bonus structure. Performance Metrics for Success: At City Wide Facility Solutions, we believe in transparency and clarity in how we measure success. As a Facility Solutions Manager, your performance will be evaluated against several key metrics that are crucial for the growth and satisfaction of our clients and the prosperity of our branch. These include: Client Retention: Aim to maintain a client retention rate of 96-98%. High retention rates reflect superior service and client satisfaction. Revenue Growth: You are expected to generate extra service (ES) sales, with specific targets set based on your defined territory. Quality Assurance: Conduct and report on detailed quality control inspections to ensure all services meet our high standards. Operational Excellence: Manage service delivery effectively, ensuring compliance with client and company standards. Team Management: Lead and develop your team, ensuring high performance and adherence to company protocols. 3-5 plus year’s sales and management experience in building maintenance, facility management or equivalent experience. High School diploma required; bachelor’s degree highly desirable. Highly detail oriented and excellent follow-through on commitments. Positive and outgoing personality; great at building relationships. Excellent verbal and strong written communication skills. Proficient in Microsoft Office and knowledge of CRM database. Must have reliable transportation. Benefits Auto reimbursement Cell Phone is provided 401k Health insurance Paid time off Dental insurance Vision insurance

Client Relationship Management
Operational Oversight
CRM proficiency
Team Leadership
Problem Solving
Direct Apply
Posted 22 days ago
City Wide Facility Solutions

Business Development Manager Facility Services

City Wide Facility SolutionsAnywhereFull-time
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Compensation$90K - 150K a year

Developing new business opportunities, maintaining client relationships, and meeting sales targets in the B2B facility services sector. | Proven B2B sales experience, strong communication skills, ability to meet sales targets, and a bachelor's degree in business or related field (preferred). | City Wide Facility Solutions is seeking a highly motivated and results-driven Business Development Manager to join our team. As a Business Development Manager, you will be responsible for developing new business opportunities in the B2B sector including Landscaping and Janitorial services for commercial clients. Your main goal will be to generate sales and establish strong relationships with clients. As a Business Development Manager, your responsibilities will include: Identifying and targeting potential clients in the B2B market. Developing and maintaining a strong pipeline of qualified leads. Conducting sales presentations, product demonstrations, and negotiations. Building and nurturing long-term relationships with clients. Meeting or exceeding sales targets and quotas. To be successful in this role, you should have a proven track record in B2B sales, excellent communication and negotiation skills, and a strong ability to build rapport with clients. You should also be highly motivated, results-oriented, and able to work independently as well as part of a team. About City Wide Facility Solutions: City Wide Facility Solutions is a leading provider of comprehensive facility maintenance services. With locations across the United States, City Wide helps businesses manage and maintain their facilities, allowing them to focus on their core operations. Our mission is to create clean, safe, and productive environments for our clients. To qualify for the position of Business Development Manager, you should meet the following requirements: Prior experience in B2B sales, preferably in the facility services or related industry. Proven track record of meeting or exceeding sales targets. Strong communication and interpersonal skills. Ability to build and maintain relationships with clients. Self-motivated and driven to achieve results. Ability to work independently and as part of a team. Bachelor's degree in business, marketing, or a related field (preferred but not required). City Wide offers a competitive compensation and benefits package - including guaranteed base salary, car allowance, bonuses and commission. OTE for average earners 90-130k first year 110-150k 2nd year. We also offer: Medical Dental Vision PTO

B2B sales
Client relationship building
Negotiation
Sales pipeline management
Direct Apply
Posted 23 days ago
City Wide Facility Solutions

Account Manager

City Wide Facility SolutionsAnywhereFull-time
View Job
Compensation$NaNK - NaNK a year

Manage client accounts, oversee service delivery, negotiate contracts, and ensure client satisfaction. | 3+ years in facility management or related operations, strong communication skills, proficiency with CRM and MS Office, reliable transportation, and residence near Kansas City. | Are you ready to take ownership of client partnerships and drive performance in facility management? Join City Wide Facility Solutions as a Facility Solutions Manager and play a key role in making our clients’ spaces shine while building your career in a collaborative, growth-focused environment. What You’ll Do: Be the go-to expert for multiple client accounts, managing day-to-day operations, retention, and satisfaction. Customize service strategies and scheduling that exceed client expectations. Negotiate service agreements and pricing for new contracts and add-on solutions. Oversee contractor relationships, ensuring compliance, quality, and clear communication on performance. Conduct site walkthroughs to verify standards, resolve issues, and champion excellence. Partner with Night Managers and the Director of Operations to execute and enhance service delivery. Track service activities, supplies, and client feedback in our advanced CRM and planning tools. Respond quickly to client concerns, troubleshooting and resolving issues with urgency. Monitor and manage staffing and resource needs to maintain outstanding service. Why City Wide: Competitive salary, benefits, and growth potential. Dynamic, supportive team culture focused on excellence and client impact. Opportunities for advancement and professional development. Make a real difference for clients, contractors, and your career. Ready to drive performance and make an impact? Apply now! You’ll Succeed Here If: You have 3+ years’ experience in facility management, operations, or building services. You’re detail-oriented, proactive, and confident in building relationships. You communicate clearly—verbally and in writing—with clients and teams. Expert in Microsoft Office and comfortable with database/CRM technology. You hold a high school diploma (Bachelor’s degree preferred). You have reliable transportation for on-site visits. Candidate must reside in or near the Kansas City Metropolitian Area City Wide Franchise offers a competitive compensation structure to include bonus and comprehensive benefits, including medical, dental, vision, life insurance, short- and long-term disability insurance, PTO, and 401k. In addition, City Wide Franchise prides itself on a culture rich in history and collaboration, within an exciting, fast-paced, and flexible work atmosphere that fosters continual learning and development. As a people-centered culture, we also offer community-based enrichment, including paid time to support charities of choice! City Wide Franchise is a fast-growing company with over 100 franchise locations across the US and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We continue to experience high growth and profitability across our franchise business. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com City Wide is an Equal Opportunity Employer.

Client Relationship Management
Operations Oversight
Contract Negotiation
Facility Management
Direct Apply
Posted 23 days ago
City Wide Facility Solutions

Sales Executive - Bilingual

City Wide Facility SolutionsAnywhereFull-time
View Job
Compensation$40K - 70K a year

Full sales cycle management including lead generation, client engagement, and closing deals, with a focus on B2B sales and relationship building. | High school diploma or higher, 2-3 years in B2B sales, strong communication and negotiation skills, proficiency in CRM systems, and a valid driver's license. | The Sales Executive - Bilingual is responsible for new business development in a highly productive, sales-driven environment. You will be responsible for the full sales cycle, from lead generation to close. Working closely with the operations and sales team, the Sales Executive - Bilingual will establish and nurture mutually profitable business relationships with clients. Essential Function Identify and qualify potential clients, leads and referrals resulting in (# or $) sales per month. Initiate the sales process by scheduling appointments, understand account requirements, and make initial presentations. Closes sales by building rapport with potential accounts, explaining our service capabilities, overcoming objections, and preparing contacts. Conduct a minimum of 20 hours prospecting each week. Utilize and manage customer relationship management system (CRM) to maintain all client and lead information. Maintain and manage your Hot 25 list in the CRM. Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with Clients, co-workers and supervisors. Other duties as assigned. High School diploma required, Bachelor’s Degree highly preferred. Two to three year prior history working in a B2B sales environment, and track record of success. “Hunter” sales acumen; goal driven and self-motivated. Prior sales training certificate, e.g., Sandler President Club, Dale Carnegie, etc., preferred. Strong written and oral communication, and interpersonal skills required. Demonstrated analytical, negotiating, problem-solving skills and highly detail-orientation (ability to follow-up). Problem-Solving skills – ability to find a solution for or to deal proactively with work-related. Valid driver’s license and clean driving record. Proficient in Microsoft Office (Word, Excel, etc.). Strong knowledge of CRM systems, or SFDC. City Wide Facility Solutions has a national sales network with a strong tradition of mentorship and coaching. This position fits a defined sales career path within our company. We offer a competitive compensation package with guaranteed base salary and potential for uncapped commissions. Benefits include medical, dental and vision coverage, supplemental insurance programs, and 401K. About City Wide Facility Solutions City Wide Facility Solutions is a national organization with a 50-year tradition of sales excellence in Kansas City. City Wide works with businesses large and small to find building maintenance solutions that save them time. This successful model has expanded into over 35 markets nationwide through a successful franchising program, creating a supportive network of high-level sales professionals.

Sales Strategy
Business Development
Client Relationship Management
Technical Sales
Team Leadership
Direct Apply
Posted 29 days ago
CW

Sales Executive - CBS Division

City Wide Facility SolutionsAnywhereFull-time
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Compensation$50K - 70K a year

Generate new business, develop client relationships, deliver sales presentations, create proposals, and manage client onboarding. | Proven success in B2B sales, strong communication skills, organizational abilities, and experience in facility management or related services. | City Wide Facility Solutions is looking for a driven and high-performing Sales Executive to join our CBS Division. This role is pivotal in helping our clients enhance their facility operations while maximizing cleanliness and efficiency. As a Sales Executive, your primary responsibility will be to generate new business by identifying valuable sales opportunities and driving the sales process from start to finish. In this position, you will leverage your existing relationships as well as develop new connections within your designated territory. You will be instrumental in promoting our comprehensive range of maintenance services to potential clients, creating tailored proposals, and nurturing long-term relationships. Who We Are At City Wide Facility Solutions of Southeastern Wisconsin, we’re more than a facility management company — we’re a people-first, purpose-driven team committed to making a lasting impact. Our culture is built on servant leadership, integrity, teamwork, community impact and the belief that excellence is achieved when we lift others up. We celebrate wins, support our employees and contractors like family, always aim to be 1% better every day, and never lose sight of the bigger picture: helping our clients, contractors, and communities thrive. Why You’ll Love It Here At City Wide, you’re not just filling a role—you’re becoming part of a mission. You’ll be empowered to own your work, make decisions that matter, and see the direct impact of your efforts every day. From building lasting client relationships to seeing the services you sold come to life, this is a place where sales is more than a transaction— your work here has purpose—and it’s felt City Wide. Is This You? Are you a connector, a problem-solver, and someone who loves seeing a project through from start to finish? We’re looking for someone who’s more than a salesperson—you’re a trusted partner, a go-getter who follows through, and someone who takes pride in seeing a job done right. At City Wide, you’ll have the opportunity to both drive new business and stay involved to ensure the success of what was promised—every step of the way. What You’ll Do: Sell Solutions Proactively prospect and develop new business through cold calls, networking, referrals, and local outreach Deliver engaging, value-driven presentations that speak to client needs Create customized proposals and pricing that align with client goals and budgets Negotiate terms and confidently close deals that lead to long-term partnerships Manage What You Sell Coordinate service implementation and launch once a contract is signed Partner with internal teams and independent contractors to ensure service delivery is on time, on budget, and up to standard Serve as the point of contact during initial execution and transition to Account Management Build Relationships That Last Maintain ongoing communication with clients after the sale to ensure satisfaction and encourage future opportunities Be the trusted, go-to person for your clients—someone they can count on Stay Organized & Informed Track all sales activities, proposals, and communications in our CRM Stay current on industry trends, innovations, and competitor offerings Key Responsibilities: Identify and prospect potential clients through various channels, including networking, cold calling, and attending industry events. Deliver compelling sales presentations to prospects and conduct thorough needs analysis to understand client requirements. Develop custom proposals and pricing models that align with client needs and budget constraints. Negotiate terms and close deals to meet sales targets. Maintain effective communication with clients to ensure satisfaction and retention. Collaborate with internal teams for seamless service delivery. Keep meticulous records of sales activity and client interactions in the CRM system. Stay informed on industry trends, competitor offerings, and new cleaning technologies. What You Bring to the Table: Proven success in B2B sales (service industry preferred) Strong project management or operations coordination experience Exceptional communication and relationship-building skills Self-starter attitude with a knack for problem-solving Detail-oriented and comfortable with CRM systems Passion for making an impact in your community and with your clients Bachelor’s degree or equivalent experience in Business, Marketing, or related field. Minimum of 3 years of B2B sales experience, preferably in facilities management or related services. Proven track record of achieving sales targets and driving new business. Excellent communication, negotiation, and interpersonal skills. Strong organizational and time management abilities. Proficient in using CRM software and Microsoft Office Suite. Ability to work independently and as part of a collaborative team. Willingness to travel within the designated territory as required. City Wide Facility Solutions offers competitive compensation and comprehensive benefits including: Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) with company match PTO (Paid Time Off) Holiday Pay Training & Development Wellness Resources $450 Car Allowance Giving Back Matters Here We believe that when we support our community, everyone benefits. That’s why we offer paid volunteer time so you can give back to causes you care about — alongside a team that shares your heart for service. Whether it's through company-led outreach or supporting a charity of your choice, you’ll be part of a ripple effect that makes a real difference. City Wide is an equal opportunity employer.

B2B sales
Customer relationship management
Negotiation
Prospecting
Proposal development
Direct Apply
Posted about 1 month ago
City Wide Facility Solutions

Account Manager

City Wide Facility SolutionsAnywhereFull-time
View Job
Compensation$50K - 60K a year

Lead client engagement, retention, and service expansion while managing contractor performance and ensuring service quality. | 3+ years in client retention or service roles, strong communication and organizational skills, proficiency with CRM and Microsoft Office, and reliable transportation. | At City Wide Facility Solutions, we’re always looking for A-level talent. Imagine an organization where people wake up every morning inspired to grow, be excellent and make an impact. Our passionately engaged A-Team works collaboratively in a fast-paced culture that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun! City Wide of Columbus is looking for Account Managers (we call them Facility Solution Managers) to lead the execution of client engagement, retention, ascension and referral initiatives, resulting in raving, loyal advocates who become life-long partners. This is a six figure income opportunity, to include base salary and bonus/commission structure with OTE of $100k+! Who Are We: We are a management company in the building maintenance industry. We manage services on behalf of our building owners and property managers. If you are seeking an exciting career and are leader of people, City Wide offers you a unique opportunity to use your skill set to create the lifestyle and income doing exactly what you do today, but for yourself, rather than corporate America! Essential Functions Oversee client retention and service expansion by negotiating agreements, addressing concerns, ensuring satisfaction through follow-ups and quality control. Manage contractor performance, compliance, and agreements; enforce service standards and replace contractors as needed. Supervise Night Managers, coordinate staffing, and ensure execution of service strategies and client needs. Manage inspections, supply procurement, and CRM data entry; maintain accurate documentation (e.g., Exhibit A’s, SDS sheets). Conduct inspections, review client feedback, and implement corrective actions with teams to ensure consistent service quality. Assist with invoice collection, contractor payments, and maintain up-to-date client documentation and schedules. The City Wide team is committed to positively impacting the lives of everyone within the City Wide community of franchisees, clients, employees, contractors, and vendors. We believe everyone matters and being successful in life is not enough. We must also be significant! You are the Superstar we are looking for if you... Proven success (3+ years) in client retention or service roles, with a passion for delivering exceptional customer experiences. Strong relationship builder with excellent communication skills, both verbal and written. Proactive, detail-oriented, and highly organized; skilled at managing multiple priorities and solving problems independently. Confident, adaptable, and forward-thinking; comfortable tackling new challenges and voicing ideas for improvement. Technologically savvy, proficient in Microsoft Office and CRM systems. Holds a high school diploma (bachelor’s degree preferred); previous service industry experience valued. Reliable transportation with the ability to travel daily to client locations. City Wide Facility Solutions is pleased to offer a comprehensive and competitive compensation program that rewards talented employees for their performance. After meeting eligibility requirements, you will be eligible for: Medical, Dental, and Vision Insurance, 401(K) retirement savings plans. Job Type: Full-time Base Salary: $50,000.00 - $60,000.00 per year + Car Allowance + Commission Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at https://www.Columbus.GoCityWide.com/.

Client retention
Account management
Customer service
Contract negotiation
CRM proficiency
Microsoft Office
Communication skills
Problem solving
Team supervision
Direct Apply
Posted 3 months ago
City Wide Facility Solutions

Bilingual Compliance Manager - Second Shift

City Wide Facility SolutionsAnywhereFull-time
View Job
Compensation$Not specified

The Compliance Manager assists with managing existing contracts for building maintenance services and maintains relationships with Independent Contractors. They ensure work expectations are met and manage inspections, customer complaints, and compliance with client policies. | Candidates must be fluent in Spanish and English, with a high school diploma or equivalent experience in the commercial janitorial services industry. A minimum of 3 years of management experience in a related field is required. | Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? Are you seeking a full-time evening shift position? If you answered yes, consider this great opportunity with City Wide! We are seeking an Evening Shift Compliance Manager to join our team! The Compliance Manager is responsible for assisting with management of existing contracts for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met. Why City Wide? City Wide Facility Solutions is a leader in the building maintenance industry, with a locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees . Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment. Are you ready to join? Essential functions Develop and maintain productive working relationships with Independent Contractors (ICs) by communicating client priorities and collaborating on solving problems. Review scope of work and ensure quality assurance per account to retain existing business and gain new business. Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email. Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement. Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention. Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures. Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use. Other duties as necessary. Fluent in Spanish and English, with excellent written communication skills in both languages. High school diploma required or equivalent experience in commercial janitorial services industry. 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations. Building maintenance, facilities, janitorial or similar industry experience a plus! Strong planning, organization skills, and attention to detail. Excellent communication and interpersonal skills. Must be innovative and strive for continuous process improvement. CRM experience preferred. Physical Demands The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds. City Wide Facility Solutions offers a competitive compensation and benefits for full time employees, including: Medical Dental Vision Company match 401k City Wide is an Equal Opportunity Employer.

Bilingual
Management
Communication
Building Maintenance
Janitorial Services
Quality Assurance
Planning
Organization
Attention to Detail
Interpersonal Skills
Process Improvement
CRM Experience
Direct Apply
Posted 3 months ago
City Wide Facility Solutions

Business Operations & Contractor Manager

City Wide Facility SolutionsAnywhereFull-time
View Job
Compensation$70K - 100K a year

Manage recruitment, onboarding, and compliance of independent contractors while overseeing daily office operations and maintaining performance tracking and team communication. | 5+ years of business operations, recruiting, contractor management experience, strong communication skills, proficiency with MS Office and CRM, and ability to work onsite daily. | City Wide Chicago Shores is searching for a driven, hands-on Business Operations & Contractor Manager to be the connective tissue within our team. In this pivotal role, you’ll own both day-to-day business operations and the pipeline of independent contractors (ICs) who deliver outstanding service for our clients. This isn’t an “oversee from a distance” manager gig. We need an energetic, collaborative, respected team member who thrives on daily action: researching, calling, qualifying, interviewing, recruiting, onboarding, and supporting independent contractors every single day; while also keeping office functions and business processes running smoothly, with organization and integrity. If you pride yourself on “getting things done,” building strong professional relationships, and want to help shape our culture while growing your career, we want to meet you. What you will do... Independent Contractors Recruitment & Onboarding: Research, source, reach out, call, screen, interview, and onboard a steady pipeline and bench of highly qualified independent contractors (ICs); keep active records and continuously build relationships to ensure we always have coverage. Contractor Management: Set expectations, collect compliance/insurance documents, track ongoing requirements, and ensure all ICs meet City Wide’s operational and quality standards. Office & Business Operations: Oversee office administration, help maintain CRM data, manage supplies, and keep reporting, proposals, contracts, and compliance documents up-to-date and audit-ready. Performance Tracking & Reporting: Maintain meticulous dashboards and records to ensure leadership always has visibility into operational and contractor status; proactively communicate risks and needs. Team Communication & Culture: Collaborate with Sales, Operations, and Leadership; support team engagement, recognition, and training events for contractors and staff alike. Be the Face of City Wide: Represent our brand professionally and confidently in all interactions with contractors, clients, and partners - building mutual respect and loyalty by leading through action. Other Duties as Needed: Support President/Owner and other teams as business needs evolve. 5+ years of business operations, executive support, recruiting, office administration, or contractor management experience (facility solutions or service industry experience a plus). Strong at following proven systems and adapting them to real-world needs. Ability to recruit, qualify, and onboard a high volume of independent contractors of varied specialties. Proven “lead by example” approach: you excel on the phone, in interviews, and in the details; no task too small if it helps the team win. Confident clear communicator (i.e. strong writing, speaking, and presentation skills), who builds trust and culture, leads onboarding, and partners closely with management. Confident, tactful, and able to perform well under pressure Bilingual English/Spanish a plus Confident using MS Office Suite (Excel, PowerPoint, Word) and MS Dynamic CRM platforms Positive, professional demeanor with a sense of urgency and high personal standards Relationship builder - able to command respect while staying approachable and solution-oriented. Comfortable working onsite and supporting multiple functions in an office environment Reliable transportation and willingness to be on-site daily. Highly organized, detail-oriented, and structured in approach Strong moral compass, community-minded, and a collaborative team player Competitive leadership background (i.e. participation in team sports, team captain, or similar roles) Full ownership mentality of business operations "it won't fail because of me" mentality Success Measurement Independent Contractor (IC) Talent Available & Pipeline Health: Maintain a continuously growing and high-quality pipeline of ICs across core service categories. Develop and maintain an efficient, repeatable recruiting process that aligns with our cost structure and service standards SOPs, Scorecards & Performance Dashboards: Build and maintain up-to-date operating documents and tracking tools that support decision-making and accountability Internal Culture & Communications Effectiveness: Strengthen team alignment, communication, and culture of performance Owner & Partner Enablement: Act as a true force-multiplier for the owner/operator and a reliable hub for internal and external stakeholders You Will Thrive Here If You: Want to grow fast; you’ll gain real visibility, responsibility, and influence early Know how to get things done; not by starting from zero, but by using what’s already working Are resourceful; you’ll use City Wide’s massive content library and our support network to fuel execution Take pride in outcomes; from every email you send to every contractor you recruit, you’ll care about doing it right Have a “figure it out” mindset; when something isn’t clear, you research it, ask questions, and move forward Thrive in ownership; you don’t need micromanagement to do your best work Bring strong business tech skills; you’re confident in Excel, PowerPoint, Word, and CRMs Communicate like a pro; you write, present, and engage clearly and persuasively What This Role Can Become: If you perform and deliver, this role can evolve into far more. As we grow our client base and team, your influence will grow with it. We give you ownership of outcomes with proven tools for success. You'll have direct access to decision-making and the support system of an entire network. The hard work of figuring out "what works" has been done. Your job is taking what works and making it work exceptionally well for our territory. With the right person supporting our President, and executing proven systems, this territory will become one of the top performers in the City Wide network. City Wide Chicago Shores, we believe in flexible and personalized healthcare benefits. That’s why we offer tax-free reimbursements for your medical premiums and expenses, plus access to dental and vision plans from top carriers. You choose what works best for you and your family. A monthly QSEHRA health reimbursement to support your medical premiums and qualified healthcare expenses Access to dental and vision coverage through nationally recognized carriers, with the option to enroll at competitive group rates A company-sponsored 401(k) plan with matching, paid time off, Community enrichment, EOE... WHY THIS ROLE IS RECESSION-RESILIENT & FUTURE-PROOF This role is recession-resilient because it supports the essential services that businesses rely on to stay clean, safe, and operational; regardless of economic conditions. It's future-proof because you'll be mastering systems, tools, and leadership skills tied directly to growth, scale, and long-term operational excellence. You’ll enjoy reliable earning potential, continuous professional growth, and the chance to become a leader within a supportive, high-performance team. VALUES & CULTURE Bring value, know your customer, own it, celebrate your teammates, and always be professional. Join a team committed to helping you become the best version of yourself, where loyalty, learning, and results are recognized and rewarded. More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100+ extremely selective franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com City Wide is an Equal Opportunity Employer.

Business Operations Management
Contractor Recruitment & Onboarding
Office Administration
Client Relations
Compliance & Regulatory Audits
CRM and Microsoft Office Suite
Team Leadership and Communication
Performance Tracking and Reporting
Direct Apply
Posted 4 months ago
City Wide Facility Solutions

Business Operations & Contractor Manager

City Wide Facility SolutionsAnywhereFull-time
View Job
Compensation$Not specified

The Business Operations & Contractor Manager will oversee day-to-day business operations and manage a pipeline of independent contractors. This role involves recruiting, onboarding, and supporting contractors while ensuring smooth office functions and business processes. | Candidates should have over 5 years of experience in business operations, recruiting, or contractor management. Strong communication skills, organizational abilities, and a proactive approach to problem-solving are essential. | City Wide Chicago Shores is searching for a driven, hands-on Business Operations & Contractor Manager to be the connective tissue within our team. In this pivotal role, you’ll own both day-to-day business operations and the pipeline of independent contractors (ICs) who deliver outstanding service for our clients. This isn’t an “oversee from a distance” manager gig. We need an energetic, collaborative, respected team member who thrives on daily action: researching, calling, qualifying, interviewing, recruiting, onboarding, and supporting independent contractors every single day; while also keeping office functions and business processes running smoothly, with organization and integrity. If you pride yourself on “getting things done,” building strong professional relationships, and want to help shape our culture while growing your career, we want to meet you. What you will do... Independent Contractors Recruitment & Onboarding: Research, source, reach out, call, screen, interview, and onboard a steady pipeline and bench of highly qualified independent contractors (ICs); keep active records and continuously build relationships to ensure we always have coverage. Contractor Management: Set expectations, collect compliance/insurance documents, track ongoing requirements, and ensure all ICs meet City Wide’s operational and quality standards. Office & Business Operations: Oversee office administration, help maintain CRM data, manage supplies, and keep reporting, proposals, contracts, and compliance documents up-to-date and audit-ready. Performance Tracking & Reporting: Maintain meticulous dashboards and records to ensure leadership always has visibility into operational and contractor status; proactively communicate risks and needs. Team Communication & Culture: Collaborate with Sales, Operations, and Leadership; support team engagement, recognition, and training events for contractors and staff alike. Be the Face of City Wide: Represent our brand professionally and confidently in all interactions with contractors, clients, and partners - building mutual respect and loyalty by leading through action. Other Duties as Needed: Support President/Owner and other teams as business needs evolve. 5+ years of business operations, executive support, recruiting, office administration, or contractor management experience (facility solutions or service industry experience a plus). Strong at following proven systems and adapting them to real-world needs. Ability to recruit, qualify, and onboard a high volume of independent contractors of varied specialties. Proven “lead by example” approach: you excel on the phone, in interviews, and in the details; no task too small if it helps the team win. Confident clear communicator (i.e. strong writing, speaking, and presentation skills), who builds trust and culture, leads onboarding, and partners closely with management. Confident, tactful, and able to perform well under pressure Bilingual English/Spanish a plus Confident using MS Office Suite (Excel, PowerPoint, Word) and MS Dynamic CRM platforms Positive, professional demeanor with a sense of urgency and high personal standards Relationship builder - able to command respect while staying approachable and solution-oriented. Comfortable working onsite and supporting multiple functions in an office environment Reliable transportation and willingness to be on-site daily. Highly organized, detail-oriented, and structured in approach Strong moral compass, community-minded, and a collaborative team player Competitive leadership background (i.e. participation in team sports, team captain, or similar roles) Full ownership mentality of business operations "it won't fail because of me" mentality Success Measurement Independent Contractor (IC) Talent Available & Pipeline Health: Maintain a continuously growing and high-quality pipeline of ICs across core service categories. Develop and maintain an efficient, repeatable recruiting process that aligns with our cost structure and service standards SOPs, Scorecards & Performance Dashboards: Build and maintain up-to-date operating documents and tracking tools that support decision-making and accountability Internal Culture & Communications Effectiveness: Strengthen team alignment, communication, and culture of performance Owner & Partner Enablement: Act as a true force-multiplier for the owner/operator and a reliable hub for internal and external stakeholders You Will Thrive Here If You: Want to grow fast; you’ll gain real visibility, responsibility, and influence early Know how to get things done; not by starting from zero, but by using what’s already working Are resourceful; you’ll use City Wide’s massive content library and our support network to fuel execution Take pride in outcomes; from every email you send to every contractor you recruit, you’ll care about doing it right Have a “figure it out” mindset; when something isn’t clear, you research it, ask questions, and move forward Thrive in ownership; you don’t need micromanagement to do your best work Bring strong business tech skills; you’re confident in Excel, PowerPoint, Word, and CRMs Communicate like a pro; you write, present, and engage clearly and persuasively What This Role Can Become: If you perform and deliver, this role can evolve into far more. As we grow our client base and team, your influence will grow with it. We give you ownership of outcomes with proven tools for success. You'll have direct access to decision-making and the support system of an entire network. The hard work of figuring out "what works" has been done. Your job is taking what works and making it work exceptionally well for our territory. With the right person supporting our President, and executing proven systems, this territory will become one of the top performers in the City Wide network. City Wide Chicago Shores, we believe in flexible and personalized healthcare benefits. That’s why we offer tax-free reimbursements for your medical premiums and expenses, plus access to dental and vision plans from top carriers. You choose what works best for you and your family. A monthly QSEHRA health reimbursement to support your medical premiums and qualified healthcare expenses Access to dental and vision coverage through nationally recognized carriers, with the option to enroll at competitive group rates A company-sponsored 401(k) plan with matching, paid time off, Community enrichment, EOE... WHY THIS ROLE IS RECESSION-RESILIENT & FUTURE-PROOF This role is recession-resilient because it supports the essential services that businesses rely on to stay clean, safe, and operational; regardless of economic conditions. It's future-proof because you'll be mastering systems, tools, and leadership skills tied directly to growth, scale, and long-term operational excellence. You’ll enjoy reliable earning potential, continuous professional growth, and the chance to become a leader within a supportive, high-performance team. VALUES & CULTURE Bring value, know your customer, own it, celebrate your teammates, and always be professional. Join a team committed to helping you become the best version of yourself, where loyalty, learning, and results are recognized and rewarded. More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100+ extremely selective franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com City Wide is an Equal Opportunity Employer.

Business Operations
Recruiting
Contractor Management
Office Administration
Performance Tracking
Team Communication
CRM Management
Bilingual
MS Office Suite
Relationship Building
Detail-Oriented
Organizational Skills
Leadership
Problem Solving
Communication Skills
Community-Minded
Direct Apply
Posted 4 months ago
City Wide Facility Solutions

Account Executive - Sales

City Wide Facility SolutionsAnywhereFull-time
View Job
Compensation$150K - 200K a year

Generate sales leads, manage full sales cycle from cold calling to closing deals, build client relationships, and maintain CRM data. | Prior B2B outside sales experience, cold calling success, strong organizational and communication skills, CRM proficiency, and ability to meet sales goals. | This position is $150,000 - $200,000 OTE first year with generous base salary, car/phone allowance, and rewarding commission/bonus opportunity! City Wide Facility Solutions is seeking a highly motivated and results-driven Sales Executive to join our team in the Raleigh-Durham area. As a Sales Executive, you will be responsible for generating sales leads and producing new client business. You will be in charge of the full sales cycle, from cold-calling and lead generation to closing deals. We are looking for self-starters with a hunter’s mentality, who are motivated by the opportunity to earn significant sales commissions, and thrive in a team-oriented environment. Key Responsibilities: Identify potential clients, leads, and referrals to achieve sales goals. Schedule appointments, understand account requirements, and make initial presentations to initiate the sales process. Build rapport with potential accounts, explain our service capabilities, and prepare contracts to close sales. Utilize and manage customer relationship management (CRM) system to maintain and track all client and lead information. At City Wide Facility Solutions, we are leaders in the building maintenance industry, serving communities across the U.S. and Canada. Our mission is to positively impact the communities we serve, and our vision is to be the first choice for our clients, contractors, and employees. We value community, accountability, and professionalism, and we strive to create a high-energy work environment that rewards performance within a collaborative and inclusive culture. Position Requirements: Prior B2B sales experience, preferably in an outside sales role Demonstrated success with cold calling, both over the phone and in the field Strong organizational skills and experience managing territories Outgoing and dynamic personality with excellent communication skills Proven track record of meeting and exceeding sales goals Ability to lead client meetings and effectively communicate our service offerings Team player who can collaborate effectively with operations and other sales team members Proficiency in Microsoft Office (Word, Excel, Outlook, etc.) Experience with CRM systems, such as Salesforce, is a plus Generous Base Salary Generous and Tiered Commission Plan Health insurance Paid time off Dental insurance Vision insurance Life insurance 401(k) matching

B2B sales
Cold calling
Lead generation
CRM management
Territory management
Microsoft Office
Client relationship building
Communication skills
Direct Apply
Posted 4 months ago
City Wide Facility Solutions

Second Shift Services Manager

City Wide Facility SolutionsAnywhereFull-time
View Job
Compensation$Not specified

The Second Shift Services Manager is responsible for overseeing the operations during the second shift. This role includes managing staff, ensuring service quality, and meeting operational goals. | Candidates should have relevant experience in management and a strong understanding of service operations. Excellent communication and leadership skills are essential. | City Wide Facility Solutions (Portland) is looking for a responsible 2nd Shift Janitorial Coordinator to join our team to work the Southern territory. Part of your job will be to check on our facilities to help us maintain client satisfaction. You will also coordinate with our Account Managers and Independent Contractors to assist in resolving client concerns. Ultimately, you'll help City Wide, our customers and Independent Contractors build a strong working relationship. City Wide Facility Solutions (Portland) has a thorough training & development program and we will focus on promoting from within as we continue our growth. We pride ourselves on operating with integrity, fostering professional growth and ensuring we are all working together towards a common goal. Essential Functions Maintain regular nightly route schedule Work closely with Account Manager to review objectives and goals for nightly route Build and maintain relationships with new and current Independent Contractors Participate in all new starts as key contact for selected Independent Contractors Utilize CRM to review client scope and create an inspection each client visit Compensation $41,600/yr Experience with email, data entry Ability to multitask Reliable transportation/ability to commute to client location Availability to work the following hours: 4:30 pm – 1:00 am Preferred Bilingual - Spanish Supervisory Experience - 2 years $50 monthly cell phone reimbursement $400 monthly vehicle reimbursement PTO 401k – 4% company match 50% Company Contribution to all Health Care Plans Monday - Friday work-week

0
Direct Apply
Posted 4 months ago
City Wide Facility Solutions

Second Shift Services Manager

City Wide Facility SolutionsAnywhereFull-time
View Job
Compensation$Not specified

The Second Shift Services Manager will maintain a regular nightly route schedule and work closely with Account Managers to review objectives. They will also build and maintain relationships with Independent Contractors and participate in new starts as a key contact. | Candidates should have experience with email and data entry, and the ability to multitask. Reliable transportation and availability to work from 4:30 pm to 1:00 am are also required. | City Wide Facility Solutions (Portland) is looking for a responsible 2nd Shift Janitorial Coordinator to join our team to work the Southern territory. Part of your job will be to check on our facilities to help us maintain client satisfaction. You will also coordinate with our Account Managers and Independent Contractors to assist in resolving client concerns. Ultimately, you'll help City Wide, our customers and Independent Contractors build a strong working relationship. City Wide Facility Solutions (Portland) has a thorough training & development program and we will focus on promoting from within as we continue our growth. We pride ourselves on operating with integrity, fostering professional growth and ensuring we are all working together towards a common goal. Essential Functions Maintain regular nightly route schedule Work closely with Account Manager to review objectives and goals for nightly route Build and maintain relationships with new and current Independent Contractors Participate in all new starts as key contact for selected Independent Contractors Utilize CRM to review client scope and create an inspection each client visit Compensation $41,600/yr Experience with email, data entry Ability to multitask Reliable transportation/ability to commute to client location Availability to work the following hours: 4:30 pm – 1:00 am Preferred Bilingual - Spanish Supervisory Experience - 2 years $50 monthly cell phone reimbursement $400 monthly vehicle reimbursement PTO 401k – 4% company match 50% Company Contribution to all Health Care Plans Monday - Friday work-week

Janitorial Coordination
Client Satisfaction
Relationship Building
CRM Utilization
Data Entry
Multitasking
Supervisory Experience
Bilingual
Direct Apply
Posted 4 months ago
CW

Sales Executive

City Wide Facility SolutionsAnywhereFull-time
View Job
Compensation$60K - 110K a year

Generate sales leads, manage the sales process from cold calling to closing deals, maintain CRM data, and meet sales goals within a designated territory. | 2-8 years outside sales experience, success in cold calling, territory management skills, strong communication, team collaboration, and proficiency with CRM and Microsoft Office. | Are you an enthusiastic outside sales professional with a knack for closing deals? Do you dream of a sales role where your earning potential knows no bounds? If you answered yes, City Wide East Brunswick is eager to benefit from your skills! This position offers a base salary of $60,000 plus commissions, with expected earnings between $95,000 and $110,000. City Wide is on the lookout for a Sales Executive to help generate sales leads and secure new client business. You'll take charge of the entire sales process, from cold-calling and lead generation to closing deals. The ideal candidate is a self-starter with a hunter's mindset, driven by the opportunity to earn substantial sales commissions, and thrives in a team-oriented atmosphere. This role will involve managing a territory that includes Somerset County and the surrounding areas. Why choose City Wide? City Wide Facility Solutions is a frontrunner in the building maintenance sector. We pride ourselves on being a sales and management company offering a comprehensive solution for all building maintenance needs, inside and out. We lead by embodying our core values of honesty, integrity, professionalism, care, and teamwork. We're seeking individuals who want to build a career, not just fill a position - and we're passionate about promoting from within. If you're searching for a dynamic group within a collaborative, inclusive, and fun environment that recognizes and rewards strong performance, we would love to have you apply. Are you ready to join our team? What you'll be doing in this role: Discover and engage potential clients, leads, and referrals to achieve or surpass your sales goals. Kick off the sales journey by setting up appointments, understanding client needs, and delivering initial presentations. Close sales by building strong relationships with potential clients, showcasing our service offerings, addressing any concerns, and preparing contracts. Meet and maintain activity standards by making a minimum number of prospecting calls and cold visits each week. Leverage and oversee the customer relationship management system (CRM) to keep all client and lead information organized. Manage your "Top 100" list effectively within the CRM. Foster a positive and collaborative work environment. Safety Sensitive This role is considered Safety Sensitive Should you receive an offer, you'll need to successfully complete a pre-employment drug screening and background check. Compensation Your starting salary will be $60,000, with opportunities for additional bonuses and commissions. The highest achievers can aim to earn up to $110,000 in their first year. We also provide mileage reimbursement. Here are some extra ways we reward our team members: Exciting bonus opportunities Commission earnings Monthly bonuses Performance-based bonuses Quarterly bonuses Annual bonuses 2-8 years of Outside Sales experience required. Preferred Outside Sales in B2B environment. Must have previous success with cold calling (phone and in the field) Organized with territory management experience. Strong outgoing, dynamic personality Track record of meeting and exceeding sales goals Excellent oral/written communication skills, leading client meetings Team player who can work effectively with operations and other sales team members. Proficient in Microsoft Office (Word, Excel, Outlook, etc.) Strong knowledge of CRM systems Benefits Mileage reimbursement Cell phone allowance 401k Health insurance Paid time off Dental insurance Vision insurance Life insurance Paid training

Outside Sales
Cold Calling
Territory Management
CRM Systems
Microsoft Office
Client Relationship Management
Sales Lead Generation
Contract Preparation
Direct Apply
Posted 4 months ago
City Wide Facility Solutions

Account Manager

City Wide Facility SolutionsAnywhereFull-time
View Job
Compensation$70K - 90K a year

Manage client relationships and contractors, negotiate contracts, ensure service quality and client satisfaction, coordinate site visits, and support business operations for assigned client areas. | 3+ years outside B2B account management experience, client retention success, strong communication, detail-oriented, Microsoft Office and CRM proficiency, and ability to travel locally daily. | Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide! City Wide Facility Solutions is actively seeking a Facility Solutions Manager (FSM) for our Franchise location in Metro New Jersey. The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction. What you will do... Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products. Formulate and manage an effective service strategy and schedule tailored to each client. Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics. Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary. Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients. Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly. Promote the sale of, procure, and monitor supplies for clients. Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise. Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc. Schedule each non-routine activity in client facilities using Outlook. Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled. Notify Sales Executives of potential accounts in your territory, especially new construction. Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance. Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy. Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors. Maintain updated route sheets, key/alarm sheets, and monthly planner for each client. 3+ years outside B2B account management experience, building maintenance or facility management preferred but not required. 3+ years track record of success in a client retention role, with goals and metrics to support. Highly detail-oriented and excellent follow-through on commitments. Positive and outgoing personality; great at building relationships. Excellent verbal and strong written communication skills. Proficient in Microsoft Office and knowledge of CRM database. Ability to travel on a daily basis to client locations locally. City Wide also offers PTO in first year of employment and a collaborative, community- based work culture! More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com City Wide is an Equal Opportunity Employer.

B2B account management
Client retention
Contract negotiation
Microsoft Office
CRM database knowledge
Relationship building
Communication skills
Direct Apply
Posted 4 months ago

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