Chase- Candidate Experience page

Assist with administrative tasks, manage reservations, coordinate with internal teams, and provide hospitality support. | Minimum two years of recent experience in administrative and high-end hospitality roles, proficiency in MS Office, excellent communication skills, and ability to work independently in a fast-paced environment. | The Executive Gallery Reception is dedicated to providing exceptional hospitality and support to our resident Executives, assistants and visitors in a sophisticated and secure environment. We serve as the central hub for managing reservations, catering, supplies, facilities and technology requests. As an Executive Gallery Receptionist within our Amenity Services team , you will efficiently manage daily responsibilities with minimal supervision, thriving in a fast-paced environment while maintaining a professional and friendly demeanor with employees and visitors. As part of a small, effective team, you should be a quick learner who goes above and beyond, taking ownership of your work. Your attention to detail, timely follow-up, and adaptability to new challenges will be key to ensuring seamless operations and making a significant impact. Job responsibilities • Perform all Executive Receptionist functions, embodying the ideal Executive Gallery culture for internal and external stakeholders • Serve as an ambassador and initial point of contact for resident Executives, employees and visitors, providing the highest level of hospitality and professionalism • Proactively support and anticipate the needs of Executives and admins, ensuring strong follow up • Manage space and office reservations, coordinate catering, register visitors, answer executive lines, and set up and break down conference rooms • Conduct daily walkthroughs of designated floors to ensure adequate office supplies and maintenance, including pantry areas and lounges • Liaise with internal partners including dining, lobby reception, audio visual, and facility teams • Deliver and promote relevant communications • Communicate effectively with Management to facilitate understanding and collaboration • Attend and actively participate in team meetings • Be flexible to work early mornings or late evenings as needed Required qualifications, capabilities and skills • Minimum two years of recent experience in administrative and high-end hospitality roles • Excellent time management and written/verbal communication skills • Self-starter with the ability to work in a fast-paced team environment with limited supervision • Proficiency in MS Office, including Outlook, Calendar, Teams, Word, Powerpoint

Lead and execute social media content strategy, oversee editorial planning, mentor content teams, and analyze engagement metrics to optimize performance. | Over 7 years of experience in social media, content strategy, or digital marketing, with proven success in large organizations, strong editorial skills, team management experience, and proficiency with creative tools. | JPMorganChase is seeking a strategic and creative to lead editorial strategy and content planning for our social media channels. As a Social Media Editorial and Content Vice President within Commercial & Investment Bank you will report to and work closely with the Head of Content and Creative for Social Media. You will shape and execute the firm’s social voice, leading engagement with employees, clients, prospects, and stakeholders. In addition, you will oversee multi-channel editorial planning and mentor a team of content creators, playing a vital role in amplifying our brand and sharing the stories of our impact across the firm and beyond. Job responsibilities • Optimize and implement the firm’s social media strategy and tone of voice, ensuring alignment with brand vision and business objectives. • Oversee editorial calendar management and content planning for all JPMC social channels, including LinkedIn, Facebook, and emerging platforms. • Mentor and develop a team of content creators. • Collaborate with cross-functional teams to support firmwide initiatives and special projects. • Guide the creation of social-first video and editorial content, maintaining consistency in brand voice and creative standards. • Use audience insights, social listening, and analytics to inform strategy and maximize engagement. • Work with communications, marketing, and business stakeholders to deliver integrated campaigns. • Monitor social media trends and emerging technologies to keep JPMC’s presence innovative. • Establish and track KPIs, providing regular reporting and actionable recommendations to senior management. Required qualifications, capabilities, and skills: • 7+ years of experience in social media, content strategy, editorial, or digital marketing; Bachelor’s degree; advanced degree or relevant certifications. • Proven success developing and executing multi-channel social strategies for large organizations or digital publishers. • Strong copywriting and editorial skills, with the ability to maintain a consistent brand voice. • Experience managing and mentoring creative teams. • Demonstrated success leading special projects and cross-functional initiatives. • Deep understanding of social media platforms, trends, analytics, and audience engagement. • Analytical mindset with the ability to use data to inform decisions. • Excellent verbal and written communication skills. • Strong project management and organizational skills; able to multitask in a fast-paced environment. • Proficiency with Adobe Creative Suite (including After Effects), Canva, and Microsoft Office Suite; solutions-oriented, with a proven track record in video storytelling from ideation to execution. • Ability to build relationships across divisions and exercise sound judgment; team player with an enthusiastic attitude and entrepreneurial spirit. Preferred qualifications, capabilities, and skills: • Experience working within a large organization. • Confidence to pitch fresh ideas, think creatively, and solve problems. • Passion for storytelling, brand building, and innovative thinking.

Monitor and process corporate action events, communicate with clients, and ensure compliance and accuracy in securities operations. | Bachelor's degree in finance or related field, attention to detail, communication skills, and experience in financial services. | Are you ready to make an impact in a dynamic, global environment? Join our Markets Asset Services team and help shape the future of asset servicing. Here, you will have the opportunity to grow your career, develop your skills, and work alongside talented professionals who are passionate about delivering first-class client experiences. Your expertise will contribute to our commitment to risk management, process efficiency, and operational excellence. As an Asset Servicing Analyst in Securities Operations within Markets Asset Services, you play a vital role in managing and processing corporate action events that affect both client and firm securities holdings. You will collaborate with internal teams, custodians, and clients to minimize risk and ensure compliance with firm standards. In this role, you will ensure accurate and timely communication, instruction, and settlement for a variety of voluntary and mandatory events, such as dividends, mergers, tender offers, and rights issues. You will be part of a global team that values innovation, efficiency, and a client-centric approach. Markets Asset Services operates across nine global locations, supporting both Markets and Wealth Management businesses. The team specializes in asset servicing, including corporate actions, income processing, dividend reinvestments, proxy voting, and class actions. We emphasize risk control, process efficiency, and delivering exceptional service to our clients. Job responsibilities: • Monitor, interpret, and process a wide range of corporate action events for client portfolios, ensuring accuracy and timeliness • Review and validate event details from custodians, agents, and market sources • Communicate event information and available options to clients clearly and promptly • Capture and process client instructions for voluntary events, ensuring all deadlines and requirements are met • Reconcile entitlements and payments, investigating and resolving any discrepancies • Collaborate with internal teams, including trading, middle office, and settlements, to ensure seamless event processing • Maintain comprehensive records and documentation to support audit and compliance requirements • Identify opportunities for process improvement and contribute to automation and efficiency initiatives • Ensure strict adherence to regulatory requirements and internal policies • Support risk management by escalating issues and exceptions as appropriate Required qualifications, capabilities, and skills: • Demonstrated experience in asset servicing, securities operations, or a related financial services role • Strong attention to detail and ability to interpret complex corporate action events • Excellent communication skills, with the ability to convey information clearly to clients and colleagues • Proven ability to manage multiple tasks and meet tight deadlines in a fast-paced environment • Solid analytical and problem-solving skills, with a focus on resolving discrepancies and ensuring accuracy • Proficiency in using relevant financial systems and tools for event processing and reconciliation • Commitment to maintaining compliance with regulatory requirements and internal standards • Ability to work collaboratively within a global team and build effective relationships across functions with high level of integrity and professionalism in handling sensitive information • Experience supporting risk management and escalation processes • Bachelor’s degree in finance, business, or a related field Preferred qualifications, capabilities, and skills: • Experience with process automation or efficiency initiatives in asset servicing • Familiarity with global markets and cross-border corporate action events • Advanced proficiency in data analysis and reconciliation tools • Strong organizational skills and ability to adapt to changing priorities • Experience working directly with clients in a service-oriented environment • Knowledge of regulatory requirements related to securities operations • Professional certification in securities or financial operations is a plus

Lead and develop a team of Business Relationship Managers to grow client relationships and manage risk in a banking environment. | Minimum 7 years of experience in Business Banking or related lending, expert knowledge of deposit, cash management, and credit products, strong communication skills, and community leadership. | If you are a proven leader, enjoy building relationships, and providing support to your team and clients, then a role as a Business Relationship Manager Area Manager is for you. As an Area Manager in Business Banking, you'll lead a team of Business Relationship Managers (BRM) in developing new business and deepening existing relationships to position JPMorgan Chase as the primary bank for our clients. Job responsibilities • Provide leadership, management, support, direction, and guidance to a team of Business Relationship Managers within a territory in developing new deposit, cash management, and credit business while focusing on relationship-building, client experience, and risk management • Manage performance of individual team members, holding all Business Relationship Managers accountable for achieving business priorities with a focus on client experience and risk management • Manage the area’s revenue and profitability and monitor adherence to credit quality, regulatory requirements, and risk protocols; utilize reporting and metrics to monitor team performance, identify trends, and address or escalate issues in a timely manner • Coach and develop team on all aspects of managing a portfolio, including relationship management, prospecting, profitability, client experience, and risk management; provide expertise to team on loan structuring, pricing, and developing customized solutions; help team identify solutions to complex challenges • Hold Business Relationship Managers accountable for understanding the personal financial goals and needs of their business clients and connecting them with specialists who can help meet their financial needs • Build collaborative relationships with partners across lines of business - Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, and Private Bank - to foster a One Chase, client-centric environment and represent the bank in a community leadership capacity such as Chamber of Commerce and local non-profit boards • Actively recruit and maintain a pipeline of diverse viable candidates; select, hire, develop and retain top quality talent by creating an inclusive and respectful team environment Required qualifications, capabilities, and skills • Minimum of 7 years’ experience in a Business Banking Relationship Management role or related business lending experience; direct in-person contact required • Expert knowledge of deposit and cash management products and services and expert knowledge of business credit underwriting with commercial credit training • Strong communication skills with individuals at all levels, internally and externally • Analyze reports, metrics, and other data to identify trends, issues, and opportunities • Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes, and the ability to lead proactively through change; Strong current business network; viewed as a leader in community organizations with demonstrated business acumen • Balance needs of clients with associated risks and interests of the firm, and consistently use a disciplined process to manage time; use time strategically to balance long-term and day-to-day demands of management role • Travel occasionally for key business and leadership meetings and training Preferred qualifications, capabilities, and skills: • Bachelor’s degree in Finance or related field or equivalent work experience • Prior experience in managing a relationship development team • Highly proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint • Bilingual, English and Mandarin

Support and develop client relationships, analyze data, and influence sourcing and business decisions within a banking environment. | Requires 10+ years of experience in banking, sourcing, or relationship management, with expertise in sourcing processes, banking products, and senior management interaction. | Join our team and unlock opportunities to drive commercial value and strategic growth. As a Relationship Manager, you will play a key role in optimizing third-party spend to shape and drive value with firmwide relationships. As a Relationship Manager in Global Supplier Services, you will be part of the Banking Relationship Management (BRM) team, reporting to the Head of Banking Relationship Management. In this role, you will strategically plan and execute deliverables to maximize JPMorgan Chase’s third-party spend, unlock commercial value, and strengthen banking relationships. You will thrive in a fast-paced, priority-driven environment, building strong partnerships with stakeholders and contributing to the success of our business. Job Responsibilities: • Identify, develop and execute strategy and opportunities to grow/ protect client relationships and convert prospects to clients • Navigate complex matrixed organizations (across Banking, Sourcing, lines of business) to gain consensus and alignment on strategy • Influence decision making for sourcing deals that optimize cost, delivery management and franchise relationships • Support relationship management efforts, including issue remediation, escalation handling and exploring business development opportunities • Dive deeply into supplier relationships to compile briefings for leadership • Conduct due diligence and data analysis to support and/ or influence business decisions • Apply business and commercial acumen in shaping strategy and decision-making • Demonstrate strong executive communication and relationship management skills • Ensure all activities are conducted in compliance with established policies and procedures Required Qualifications, Capabilities, and Skills: • Bachelor’s degree • Minimum 10 years of relevant industry experience (banking, sourcing, business development, or relationship management) • Expertise in sourcing processes and Procure to Pay lifecycle • Familiarity with banking products • Experience working in financial industry and with senior management • Excellent executive communication, presentation, and collaboration skills • Confident and collaborative working style, able to build respect and trust with stakeholders • Professionalism, discretion, and sound decision-making skills for senior-level interactions • Creative problem-solving abilities and experience managing complex challenges • Self-starter with attention to detail, able to prioritize and multitask in a dynamic environment • Advanced proficiency in Microsoft Excel and PowerPoint Preferred Qualifications, Capabilities, and Skills: • Experience working in a global federated organization • Proven ability to operate through ambiguity and adapt to changing priorities • Technical or corporate sourcing experience, including commercial-related experience or MBA • Quick learner with the ability to acquire new skills rapidly • Strong stakeholder management and ability to assert opinions professionally

Design, develop, deploy, and manage AI/ML models and automation tools for compliance and risk management, integrating solutions with cloud infrastructure and IT operations. | 3+ years software engineering experience with hands-on coding in Java and Python, AI/ML model development, cloud technology proficiency, and knowledge of software development lifecycle and agile methodologies. | We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Corporate Technology organization, you will serve as a seasoned member of an agile team, designing and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. You will be responsible for implementing critical technology solutions across multiple technical areas within various business functions, supporting the firm’s business objectives. Job responsibilities • Designs, develops, deploys, and manages AI/ML models using advanced techniques, LLMs, and Agentic AI for compliance and risk management solutions. • Conducts research on AI techniques to enhance model performance • Designs, builds, tests, and deploys automation scripts, monitoring tools, and machine learning models to support IT operations; ensures solutions are scalable, maintainable, and aligned with business requirements • Implements and refines algorithms for anomaly detection, predictive incident analysis, and automated remediation while integrating these solutions with existing monitoring and alerting platforms to reduce manual intervention and improve response times • Integrates AIOps solutions with IT service management (ITSM) tools, CI/CD pipelines, and cloud infrastructure; automates repetitive operational tasks such as health checks, resource provisioning, and incident triage • Collect, clean, and process operational data from diverse sources such as logs, metrics, events, and traces • Works closely with SREs, infrastructure, application, and support teams to understand operational pain points and requirements • Participates in code reviews, contributes to best practices, and help optimize existing AIOps workflows; monitors solution performance and iterate based on feedback and operational metrics • Ensures all automation and data handling practices comply with organizational security policies and regulatory requirements; collaborates with security teams to address vulnerabilities and maintain data integrity • Develops and maintains tools and frameworks for model training, evaluation, and optimization • Creates and maintains clear documentation for developed solutions, processes, and troubleshooting guides and trains team members and stakeholders on AIOps tools and practices Required qualifications, capabilities, and skills • Formal training or certification on software engineering concepts and 3+ years applied experience • Hands-on practical experience in system design, application development, testing, and operational stability • Proficient hands-on coding experience in Java and Python, with experience in leveraging available libraries, such as Tensorflow, Keras, Pytorch, or Scikit-learn to dedicated projects • Experience in Artificial Intelligence (AI) Model development such as Generative AI (GenAI) and large language models (LLM) • Demonstrated knowledge of software applications and technical processes within a technical discipline Artificial Intelligence (AI) and Machine Learning (ML) • Strong experience in natural language processing (NLP) and its applications • Proficient knowledge of cloud technologies such as Azure • Overall knowledge of the Software Development Life Cycle and solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security • Demonstrated experience in working on Spark, Hive, and SQL Preferred qualifications, capabilities, and skills • Familiarity with modern front-end technologies • Proficient Knowledge of AWS cloud and its basic services • Familiarity with MLOps tools and practices for seamless integration of machine learning models into production

Manage client migrations from legacy to target payment platforms, coordinate cross-functional teams, and support delivery processes to ensure successful product releases. | Experience in payment or payment technology companies, ability to manage multiple tasks in fast-paced environments, strong client support skills, and proficiency in Microsoft Office. | J.P. Morgan Payments provides cash management, liquidity, commercial card, foreign exchange, and escrow solutions to clients. As an Account Manager in the Migrations Team, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role. As the client’s primary point of contact, you will be well versed in the legacy and target platforms and will provide support throughout the migration, engaging appropriate teams as needed, including Product, Service, and Relationship partners as they transition. Job responsibilities • Support delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies. • Contribute to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements. • Collaborate with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines (this includes your own team and other teams across lines of businesses). • Participate in multiple migration initiatives and coordinate transitioning clients from legacy to target platforms. • Prioritize client needs, ensuring accurate and prompt inquiry resolutions where clients feel valued. • Respond to internal and external client emails supporting a centralized group email box. • Conduct training sessions for merchants on the new platform and/or device and its features. • Provide status updates on client migration progress, including documenting client migration progress in our tracking tool. Required qualifications, capabilities, and skills • Experience working at a payment, or payment technology company. • Ability to work independently in a fast paced, evolving environment, and work under pressure while managing and prioritizing multiple tasks. • Experience supporting corporate clients. • Highly organized and ability to quickly assess the progress of each migrating client. • Superior attention to details. • Results driven self-starter who is able thrive in a fast-paced and cross-functional environment. • Strong collaborator and a natural team player. • Proficiency in MS Windows and Office (Word and Excel) with the ability to work with multiple applications at the same time. • Excellent written and oral communication skills, including the ability to convey complex information succinctly and clearly to clients and partners.

Manage and grow a portfolio of large business clients by providing financial advice, acquiring new clients, and deepening product utilization while ensuring risk management and client experience. | Minimum 5 years in business banking relationship management or lending, strong business network, knowledge of business credit underwriting, and excellent communication and organizational skills. | If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you. As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you’ll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM. You’ll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share. As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships. Job Responsibilities • Acquire, retain and deepen a portfolio of approximately 40 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed • Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses • Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships. • Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners • Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects • Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship • Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions • Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services. Leverage service team to deliver an outstanding client experience • Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements Required qualifications, capabilities, and skills • Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience • Strong current business network; active involvement in community organizations such as Chambers of Commerce, non-profit boards • Demonstrates strong tactical business development and negotiation skills. Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done • Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes and leverage technology to interact with clients effectively and efficiently • Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate • Balance needs of clients with associated risks and interests of the firm • Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines Preferred qualifications, capabilities, and skills • Bachelor’s degree in Finance or related field, or equivalent work experience • Minimum of 3 years’ managing clients >$10+MM revenue • In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts • Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint

Lead complex technology projects and programs, manage resources and budgets, facilitate agile ceremonies, and ensure alignment of technology initiatives with business goals. | 5+ years in technical program management with 3+ years in a lead role, strong agile experience, stakeholder management skills, proficiency with JIRA and Confluence, and a relevant bachelor's or master's degree. | Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in the Commercial & Investment Bank, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities • Develop and execute comprehensive project plans, incorporating both technical and non-technical requirements, dependencies, integration points, resource allocation, and timelines to ensure on-time delivery of end-to-end solutions • Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum • Collaborate with cross-functional teams including engineering, product, commercialization, operations, and business stakeholders to define program scope, objectives, and deliverables, ensuring alignment with overall business goals • Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness • Guide multiple feature teams in agile ceremony facilitation including backlog refinement, sprint planning, daily stand-ups, reviews, and retrospectives • Champion the adoption of agile methodologies, foster a culture of continuous learning and innovation, and support the feature teams in understanding and implementing the agile principles and practices of the organization • Organize and facilitate quarterly PI (program increment) planning sessions with all key program stakeholders, baseline a 90-day plan, and track / report status against the plan to ensure status alignment on all key deliverables • Monitor trends and report on key agile metrics such as velocity, say/do, churn, burn down charts, time to market, etc and work with Product and Engineering Leads to create plans for driving improvements • Assist in the creation and maintenance of project documentation and artifacts using Confluence and JIRA Required qualifications, capabilities, and skills • 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization with at least 3 years in a Lead or Senior role • Strong hands-on experience working directly with feature teams in agility / scrum master capacity within large-scale, agile environments • Advanced expertise in stakeholder management with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients • Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment • Strong understanding of agile methodologies and metrics • Substantial experience with project management tools and software, including JIRA, Confluence, and Project • Solid analytical and problem-solving skills with the ability to interpret data and provide actionable insights • Excellent leadership, communication, and stakeholder management skills • Strong organizational skills and attention to detail • Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field Preferred qualifications, capabilities, and skills • PMP (Project Management Professional) or Agile / Scrum (CSM, PSM, SAFe, or equivalent) certification • Experience working in a highly-matrixed, complex organization • Experience managing commercialized product launches • Familiarity with financial services, FinTech, payments, fraud prevention, and AI/ML strategies

Manage multi-year platform modernization programs for US Public Sector payments, lead a Program Management Office, oversee product and technology delivery, and collaborate with internal and external stakeholders to ensure successful execution. | Requires multi-disciplinary program management expertise, strong influencing skills, experience managing digital transformations for mission-critical systems, executive presence, and US citizenship or permanent residency. | J.P. Morgan is one of the world's largest providers of payments services. We are a full-service provider of innovative cash management, trade, liquidity, commercial card, and escrow services - specifically developed to meet the challenges treasury professionals face today. More than 135,000 corporations, financial institutions, governments, and municipalities in over 180 countries entrust their business to J.P. Morgan Chase. US Public Sector, a priority client segment, presents a unique opportunity to deliver modern payment platforms and services to the Federal Government. Position Summary The Public Sector Payments business is composed of highly complex product solutions that leverage product capabilities in JPMorgan Payments today, as well as targeted investments delivered to agencies and departments of US Government. We are seeking a proven Program Management Executive – US Public Sector, to manage and design and delivery success across all disciplines of these solutions (deadlines, budget, resourcing, executive forums and governance). This position will report to the global head of the Public Sector product company who is responsible for delivering products that enable Government clients to integrate, manage, and modernize critical payment infrastructure with faultless execution. The ideal candidate is a highly organized executive leader with superior influencing and project management skills who can ensure the delivery of critical Federal Agency platforms while flexibly adapting to internal and market forces. Additionally, the candidate should have a working knowledge of modern technology stacks (API’s, microservices, etc.), agile/iterative development, design thinking, core payment rails (ACH, check, wires) and has previously supported a US Federal Agency client. This position will succeed by delivering a portfolio of solutions to the Federal Government, organization and planning staffing levels across Program Management Office, Product, Operations, Risk, Security and Contractors in coordination with Technology Delivery and meeting performance KPI, team satisfaction, and external partner satisfaction. Responsibilities: • Manage multi-year platform modernization programs in for Public Sector driven by creating “digital-1st” payments experience, with intensive teaming between the Client, internal stakeholders across Product, Technology, Business Operations, and external technology contractors as needed • Manage and build a dedicated Program Management Office with responsibility for a portfolio of client and internal product commitments. • Support Product, Technology and Operations leads in performing oversight of external partners and their adoption of modern technologies and architectural design principles • Identify potential roadblocks and develop recommendations for delivery issues, change requests, pre-release QA, production issues • Monitor and measure product performance with daily reports, monthly dashboards, and periodic stakeholder reviews, and update senior management accordingly • Prioritize the product and technology delivery backlogs based on client demand, business cases, product KPI, strategic business goals • Partner with Risk, Compliance, Security and other Business Control functions leads to manage prioritization, resourcing, controls, readiness, and go-to-market plans • Partner with 3rd party vendors / alliances to enhance product offering and core competencies • Represent J.P. Morgan as an articulate, thoughtful, and knowledgeable representative of our Product organization Requirements: • Multi-disciplinary expertise across functions such as program management, Information Technology, customer service, security, fraud monitoring, data management and analysis, replace with expertise in holistic program delivery of technology builds and operating services. Must understand and utilize change management principles to manage full lifecycle of program. • Strong influencing and partnership / collaboration skills to drive cross-product and cross-functional teams • Proven track record of managing digital transformations and complex programs for mission-critical systems • Manage multiple projects and deliverables concurrently and effectively, • Strong ability to analyze opportunities and problems, recommend solutions, and communicate effectively & confidently (both verbal and written) to senior levels and stakeholders • Strong executive presence; comfortable interacting with and presenting to all levels of management • Ability to productively work in a matrix management organization • Positive, team-oriented attitude and inspiring leadership skills a must • Travel requirement: approximately 25% • Must be a US Citizen or legal permanent resident • Bachelor’s degree required; MBA preferred

Lead sales enablement team, manage RFP and proposal processes, collaborate across departments, and drive sales strategy in financial wellness and equity compensation. | 7+ years in sales enablement or business development in financial services or fintech, 2+ years managing teams, strong RFP and proposal management skills, and excellent communication. | Job Summary: J.P. Morgan Workplace Solutions is seeking a dynamic and strategic Vice President, Proposals to drive the growth of our equity compensation and financial wellness offerings. This role requires a player/coach who can lead a high-performing team while actively contributing to RFPs, decks, and sales enablement initiatives. The ideal candidate is process-oriented yet flexible, highly organized, and adept at project management. As part of the Marketing organization, this position serves as a vital link between Marketing, Sales, Product, and Client Solutions to enhance tools, processes, and content that fuel revenue growth. Key Responsibilities: • Lead and manage the sales enablement team to ensure seamless coordination, high performance, and execution excellence. • Develop and own the sales enablement strategy aligned with business objectives, focusing on tools, training, and content that empower the sales team. • Oversee the RFP process for prospective and existing clients—including strategy, writing, coordination, and delivery—ensuring proposals are compelling, accurate, and tailored to client needs. • Collaborate with stakeholders across Sales, Product, Legal, and Compliance to ensure consistent messaging and value proposition across all materials. • Drive continuous improvement in sales enablement operations, content management systems, and performance analytics. • Build frameworks for measuring the effectiveness of enablement tools, training programs, and proposal success rates. • Serve as a trusted advisor to senior leadership on sales strategy, client engagement trends, and field readiness. • Stay current with trends in fintech, equity compensation, and financial wellness to inform strategy and competitive positioning. Qualifications: • 7+ years of experience in sales enablement, marketing, proposal management, or business development—preferably in financial services, fintech, or enterprise SaaS. • 2+ years of experience managing a team in a matrixed environment. • Strong understanding of RFP and proposal management processes, tools (e.g., Loopio, RFPIO), and best practices. • Proven track record of collaborating across departments to deliver business-aligned solutions. • Excellent written and verbal communication skills; experience developing high-impact sales content and messaging frameworks. • Experience in equity compensation, retirement services, or financial wellness solutions is highly preferred. • Strong project management and organizational skills with the ability to juggle multiple priorities in a fast-paced environment. • Bachelor’s degree required; advanced degree or industry certifications a plus. Location & Travel: • This role is based in Nashville, TN with full-time in-office presence required 5 days/week. • Occasional travel (<10%) may be required for key meetings and events.

Manage and grow a portfolio of large business clients by providing tailored financial solutions, acquiring new clients, and collaborating with internal partners to deliver comprehensive banking services. | Minimum 5 years in business banking relationship management or related lending, strong business network, knowledge of deposit and credit products, excellent communication and organizational skills. | If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you. As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you’ll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM. You’ll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share. As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships. Job Responsibilities • Acquire, retain and deepen a portfolio of approximately 40-50 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed • Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses • Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships. • Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners • Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects • Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship • Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions • Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services. Leverage service team to deliver an outstanding client experience • Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements Required qualifications, capabilities, and skills • Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience • Strong current business network; active involvement in community organizations such as Chambers of Commerce, non-profit boards • Demonstrates strong tactical business development and negotiation skills. Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done • Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes and leverage technology to interact with clients effectively and efficiently • Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate • Balance needs of clients with associated risks and interests of the firm • Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines Preferred qualifications, capabilities, and skills • Bachelor’s degree in Finance or related field, or equivalent work experience • Minimum of 3 years’ managing clients >$10+MM revenue • In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts • Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint

Manage a portfolio of large corporate clients by providing advisory services, resolving service issues, identifying product gaps, and ensuring compliance with risk policies. | Minimum 3 years of relevant industry experience with strong knowledge of Treasury Services products, excellent communication, problem-solving skills, and ability to manage client relationships. | Step into the role of a Client Service Account Manager where you will have direct responsibility for managing a portfolio of large corporate or financial institution clients by helping them to effectively utilize our Payment Products and Services. With significant opportunities for career growth, join our diverse and innovative organization to make a meaningful impact in the ever-evolving world of Global Corporate Banking. As a Client Service Account Associate within our Payments team, you'll build strong relationships with high-level executives, deliver tailored solutions and uphold the esteemed standards of JPMorgan. Our focus is client satisfaction and relies on your ability to achieve resolution on their requests, while managing portfolio’s with complex treasury and cash management products. We support the client's business operations, identify service gaps, and leverage product expertise to recommend growth and improved efficiency. Job responsibilities: • Act as key advisor to the client, providing advice and consultation on decision making • Act as client’s central point of resolution and escalation for service issues, liaises with bank partners to manage issues • Identify and address product/service gaps by leveraging the full array of Treasury Services product capabilities • Use product knowledge to recommend and participate in product enhancements and service delivery plans • Convey multifaceted ideas and client issues with confidence • Adhere to and ensure client's compliance with risk policies/practices and educates clients on new legal / regulatory / cyber changes Required qualifications, capabilities and skills: • Minimum 3 years of relevant industry and/or functional experience • Understanding of core Treasury Services product sets • Utilize complex problem-solving skills while navigating all areas of our organization • Ability to present oral and written communication in an organized, clear and confident manner • Manages time effectively in a fast paced environment; demonstrating ability to balance competing priorities and deliver on commitments • Ability to partner with internal colleagues and external clients • Applies sound judgment during the decision making process; evaluates risk factors • Ability to be flexible with working hours and utilize virtual connectivity tools when business needs arise

Provide business management support including project management, data analysis, communication strategies, and collaboration with senior leadership in Securities Services Operations. | Requires prior financial or business management experience, strong communication skills, proficiency in Microsoft Office, knowledge of securities services, and ability to manage strategic agendas and large data sets. | Join the Securities Services Operations Business Management team as a high-performing Vice President, playing a key role in the successful delivery and management of Operations strategies. You will work closely with senior Managing Directors within Securities Services Operations and their Leadership Teams to provide outstanding Business Management support across business updates, project management, and data analysis. As a Vice President within the Securities Services Operations Business Management team, you will organize complex information strategically, communicate effectively with key business partners, and manage projects and key work streams. Your role involves maintaining strategic objectives, developing communication strategies, and creating ad-hoc analysis and presentations for senior management. Job Responsibilities: Organize complex information strategically, demonstrating strong design acumen in Excel and PowerPoint. Communicate effectively with key business partners to understand projects and drive next steps. Manage and deliver projects and key work streams and tasks. Maintain and track objectives and key results reflecting strategic priorities. Develop and manage organization communication strategies for key stakeholders. Coordinate team activities and prepare materials for town halls, employee recognition, and strategy sessions. Create ad-hoc analysis and presentations for senior management. Help design new reports to increase efficiency. Collaborate with senior Managing Directors and Leadership Teams. Provide Business Management support across business updates and data analysis. Challenge peers with inquisitive, enthusiastic, and diligent approach. Required Qualifications, Capabilities, and Skills: Previous product knowledge and/or prior Financial Management, Business Management, or Chief Operating Office experience. Ability to communicate effectively with all levels of employees, including senior management. Strong proficiency with PowerPoint, Word, Excel, Outlook. Bachelor’s degree in Business, Finance, Economics, or other related area Strong knowledge and understanding of Securities Services Build positive internal relationships across different lines of business Self-motivated, tenacious, and be able to work with high degree of independence. Excellent time management/prioritization skills is required Should be able to define and deliver to conclusion a strategic agenda across multiple groups Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely Excellent project management and organizational skills. Attention to detail with logical thought process Preferred Qualifications, Capabilities, and Skills: Bachelor’s degree in Business, Finance, Accounting, or a related discipline. Software skills in SharePoint, Teams, Tableau, and Alteryx Suite.

Lead software engineering efforts including design, development, troubleshooting, mentoring, and collaborating on strategic technology initiatives. | 5+ years software engineering experience with formal training, strong AWS cloud and microservices knowledge, leadership skills, and willingness to learn new technologies. | We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Corporate Sector's Data Platform team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Adds to team culture of diversity, equity, inclusion, and respect Lead and mentor junior software engineers, providing guidance and support to enhance their skills and career development. Facilitate technical discussions and decision-making processes within the team. Collaborate with cross-functional teams to define and implement strategic technology initiatives that align with business goals. Contribute to the architectural design and long-term planning of software solutions. Tackle complex technical challenges and provide innovative solutions that drive business success. Conduct thorough analysis and debugging of critical issues, ensuring timely resolution. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience. Understanding of microservices principles, including service decomposition, API design, and inter-service communication. Deep understanding of AWS cloud architecture, including advanced services like AWS CloudFormation, AWS Kinesis, and AWS Step Functions. Experience in implementing robust security measures and compliance standards within cloud environments. Proficiency in designing and optimizing complex database schemas, both SQL and NoSQL, for high-performance applications. Strong leadership and interpersonal skills to effectively communicate with diverse teams and stakeholders. Ability to articulate complex technical concepts to non-technical audiences. Commitment to continuous learning and staying updated with emerging technologies and industry trends. Experience in implementing DevOps practices and CI/CD pipelines to enhance software delivery processes. Willingness to learn new technologies and adapt to changing project requirements. Careful attention to detail to ensure code quality and system reliability. Preferred qualifications, capabilities, and skills In-depth knowledge of the financial services industry and its IT systems. Experience with PySpark, Databricks Working on data platform is a plus

Lead architectural design and development of software applications, drive technical evaluations, and promote use of new technologies. | 5+ years software engineering with advanced programming, automation, CI/CD, cloud native experience, and financial services industry knowledge. | We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Senior Lead Architect at JPMorgan Chase within the Corporate and Investment Bank Payments Identity team, you are an integral part of a group dedicated to developing high-quality architectural solutions for a range of software applications and platform products. Your expertise across multiple architecture domains enables you to promote significant business impact and contribute to shaping the target state architecture. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience