BMC Software

Maintain and audit HR data systems, generate reports, and support process improvements and cross-functional collaboration. | Minimum 5 years of HR data management experience, proficiency in Workday, strong analytical and organizational skills, and excellent communication. | POSITION SUMMARY: The Senior HR Business Analyst supports Human Resources operations by ensuring the accuracy of employee data, maintaining HR systems such as Workday and Kronos, and delivering timely workforce reports and analysis. This role enhances HR processes through data validation, reporting, and documentation. The Analyst works closely with HR team members, Systems Analytics, and Finance to ensure data consistency across platforms and to support initiatives that strengthen workforce planning, compliance, and the overall employee experience. Position: Senior HR Business Analyst Department: Human Resources Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Data Integrity & System Maintenance Maintain the accuracy and consistency of employee and organizational data within Workday and related HR systems Perform data audits, identify discrepancies, and execute corrections in accordance with HR and compliance standards Support personnel and organizational management updates, ensuring correct hierarchies, position structures, and reporting relationships Conduct routine security reviews to verify appropriate access to HR data Assist in maintaining documentation for data processes, reporting procedures, and system updates Reporting & Analytics Generate and maintain recurring HR reports and dashboards (headcount, turnover, demographics, compensation, and compliance) Develop ad-hoc reports as needed for leadership, audits, and compliance purposes. Analyze workforce data to identify trends, risks, and opportunities Support HR and Finance with data analysis for budgeting, compensation planning, and workforce forecasting Ensure data integrity and consistency between Workday and Kronos reporting outputs Create and deliver automated queried reports aligned with HR metrics and operational dashboard requirements. Process Improvement & Support Review and document HR processes; identify opportunities for efficiency or automation Assist with testing and validating HR process updates in Workday Support implementation of system enhancements or new HR tools Recommend improvements that enhance accuracy, efficiency, and user experience Cross-Functional Collaboration Partner with HR Business Partners and various organizational stakeholders to ensure consistent and accurate data flow between teams. Provide data and reporting support for compensation reviews, workforce planning, and compliance submissions Respond to HR data inquiries with professionalism and attention to confidentiality Participate in HR projects and initiatives involving data management, reporting, and process documentation (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required) JOB REQUIREMENTS REQUIRED EDUCATION AND EXPERIENCE: Bachelor’s degree in human resources, Business Administration, or a related field (or equivalent work experience). Minimum 5 years of experience in HR data management, reporting, or HR operations. Experience with Workday required. KNOWLEDGE AND SKILLS: Proficiency in Microsoft Excel (pivot tables, formulas, and data analysis). Strong analytical, organizational, and problem-solving skills. Excellent written and verbal communication skills. Proven ability to manage multiple tasks while maintaining accuracy and confidentiality. Compensation Range: $78,000.00- $113,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips

Advising on US labor and employment law, managing litigation, and supporting HR in legal matters. | Extensive experience in employment law, litigation, and legal advising, with leadership in managing legal risks and external counsel. | The Senior Labor & Employment / Litigation Counsel is a senior attorney responsible for advising primarily on US Labor & Employment matters and for handling the portfolio of US litigation, with a focus on employment and general litigation. This role reports to BMC Helix’s General Counsel, supports the HR function, provides strategic legal guidance to senior leadership, ensures BMC Helix complies with US employment regulations, and manages relationships with outside counsel and legal budgets to optimize outcomes and cost efficiency across multiple jurisdictions.Key Responsibilities:* Labor & Employment* Partner with HR to assist in all corporate restructuring needs, including risk assessment of potential employment decisions and compliance with state and federal law. Review adverse impact analyses and global risk memoranda.* Support HR to ensure proper legal management of employee issues, including discipline, terminations, security issues, medical accommodations, leaves of absence, manager coaching, and training. Assist HR with all employee issues related to acquisitions and mergers. Lead training regarding employment law issues.* Work with the Compliance and Ethics department on internal investigations and assist with legal issues regarding compliance and ethics. Assist with responses to complainants. Contribute to the creation of quarterly compliance training. Assist with reviewing and updating corporate policies.* Provide legal advice to Compensation & Benefits regarding annual compensation plans, review of job descriptions, and compliance issues involving exempt and non‑exempt employees. Assist the Compensation & Benefits team with audits and employee‑specific issues.* Respond to all incoming EEOC charges by gathering information, conducting interviews, and researching relevant law.* Handle and negotiate with outside counsel on employee issues.* Manage U.S. government investigations or audits, including those from the Office of Federal Contract Compliance.* Litigation Lead internal investigations and resolve legal disputes, ensuring compliance and ethical standards in all regions.

Manage high-volume Epic access operations, lead Epic security design and governance, and support SailPoint automation initiatives. | Extensive experience in Epic security/access, application access governance, and healthcare IT security, with strong collaboration skills and relevant certifications. | POSITION SUMMARY: The Senior Application Security Analyst professional will lead the day-to-day execution and continuous improvement of Epic application access in a high-volume hospital environment. This role blends operational excellence (hundreds of access tickets weekly) with senior-level ownership of access models, governance, and audit readiness. This role will also be a key application-side partner in our SailPoint program—helping define the Epic roles/entitlements, approvals, and access review structures that enable scalable onboarding and offboarding automation. Over the next 12–24 months, this team’s scope is expected to broaden from Epic-focused access to enterprise application access governance across the organization. Position: Applications Security Analyst (Epic) III / Senior Department: Information Security Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: High-Volume ServiceNow Access Operations Own and execute work in a high-volume ServiceNow queue, consistently handling hundreds of tickets per week for access creation, changes, troubleshooting, terminations/offboarding, and triage. Prioritize and route requests using impact, urgency, patient-care considerations, risk, and defined SLAs; escalate complex/high-risk issues appropriately. Troubleshoot access end-to-end (request intent, user attributes, role mapping, provisioning outcomes, in-application authorization) and document decisions/outcomes clearly for auditability. Epic Application Access & Security Leadership Serve as the senior escalation point for Epic access design/build and complex access issues; ensure access is scalable, supportable, and aligned to policy. Develop and maintain standardized access patterns (RBAC roles/templates, privileged/elevated access controls) aligned to least privilege. Partner with Epic application teams and operational leaders to translate workflows into durable access models and reduce one-off exceptions. Access Governance, Audit Readiness, and Risk Controls Maintain an Epic access catalog (roles/entitlements, risk tiers, prerequisites, approval paths) and keep it current as workflows evolve. Support access reviews/attestations for high-risk roles and privileged access; drive remediation of findings and control gaps. Support investigations related to inappropriate access/privacy concerns and contribute to corrective action plans. IGA / SailPoint Enablement (Application-Side SME) Partner with IAM/IGA stakeholders during SailPoint implementation to ensure Epic is “automation-ready” (clean entitlements, requestable roles, approvals, constraints, and edge-case handling). Help align access with authoritative source systems (HR, operations, credentialing, etc.) by defining needed attributes and lifecycle scenarios (joiner/mover/leaver, LOA, contractors, students). Support testing/UAT and rollout readiness by validating that automated provisioning yields correct in-application authorization and usable audit trails. Mentorship & Operational Excellence Mentor and quality-review work performed by Level II analysts; establish standard work, runbooks, knowledge articles, and queue hygiene practices. Track and improve key operational metrics (turnaround time, rework/defect rate, exception volume, access quality) and drive measurable process improvement. JOB REQUIREMENTS Associates degree OR equivalent education or experience Epic certification(s), Security strongly preferred. 5+ years of experience in Epic security/access, application access governance, or closely related healthcare IT security operations with substantial Epic access responsibility. Strong Epic import/export, Microsoft Excel skills and experience. Demonstrated expertise in RBAC/least privilege, access standardization, and governing elevated access in a complex clinical/operational environment. Proven ability to thrive in a high-volume ticket environment while maintaining quality, consistency, and audit-ready documentation. Strong cross-functional collaboration skills (Epic teams, operations, HR, IAM/IGA, IT) and clear written communication. Preferred Bachelor’s degree; majors in Computer Science, Information Systems, Cybersecurity, Healthcare Informatics, or related fields are preferred. Additional Epic certifications. Strong Data Governance knowledge and experience. Experience implementing or partnering with IGA platforms (SailPoint IdentityIQ/IdentityNow preferred; similar tools acceptable). Experience with access reviews/attestations, segregation-of-duties concepts, and audit support in healthcare. Microsoft Access database experience. This Role Will Sit inside Cybersecurity under the CISO organization with meaningful influence on enterprise access strategy. Help shape the application authorization layer that makes IGA automation successful (Epic first; broader application portfolio next). Have real scale: high operational volume, high-impact clinical workflows, and a multi-year SailPoint program modernizing access lifecycle controls. Compensation Range: $83,000.00- $120,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips

Manage and supervise professional billing coding operations, ensure coding accuracy and compliance, provide education and feedback to coding staff and providers, and oversee coding denials and audits. | Bachelor’s degree, CPC certification, at least five years of coding experience including education and mentoring, three to five years management experience, and strong knowledge of coding guidelines and hospital reimbursement. | POSITION SUMMARY: Responsible for the operational functions of the Professional Coding Operations team for BUMG. Plays a strategic role in validating the accuracy of CPT, HCPCS and diagnosis code assignment by coders, physicians and non –physician practitioners. Works closely with key revenue cycle stakeholders to understand reasons for denials, root cause analysis, and feedback to providers. Supervises professional billing coding staff. Partners with Coding Education Team to identify trends in coding practices and assists with developing feedback and education to providers. Reviews coding denials to resolve and identify trends and provides feedback to providers and departments. Performs quality assurance reviews of inpatient and outpatient records to assess and report on the effectiveness of training programs and quality of coders. Provides in-service training and feedback to coding staff regularly, including coding changes and updates. Oversees coding operations to ensure organizational goals are being met. Partners with the Coding Education Team to design and implement programs on coding and clinical documentation audit and education to improve performance and efficiency. Enforces correct application of Official Coding Rules and Regulations and follows appropriate guidelines. Oversees the coding edits and denials and ensures compliance with payer guidelines. The Manager, PB Coding Operations is responsible for supporting coding related, RAC, other external coding reviews, and denials related to coding. Position: Manager Professional Billing Coding Operations - Remote Department: BUMG Corporate PBO General Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Primary responsibilities under the direction of the Director, PB Coding Operations: Coding support Reviews patient medical records and abstracts medical data that identifies all diagnoses and procedures. Codes diagnoses, procedures, and appropriate modifiers from the medical record documentation using ICD-10-CM, CPT4/HCPCS classification systems. Refers to a computerized encoding system, written coding aids and other reference materials to ensure accurate coding for billing. Sequences diagnoses, procedures and complications by following ICD-10-CM, CPT-4, and the Uniform Hospital Discharge Data Set (UHDDS); adheres to the Official Guidelines for Coding and Reporting, Coding Clinic guidelines and other regulatory guidelines as appropriate. Consults with appropriate medical staff to clarify medical record information. Maintains productivity standards set forth in Departmental Policies and procedures. Serves as contact for professional billing coders regarding missing/incomplete information to allow for accurate billing in a timely manner. Maintains knowledge of coding and professional skills, including maintaining yearly coding credentials through attendance at in-service programs, conferences, workshops, review of current literature and other educational programs. Assists in orienting new personnel in department coding procedures. Monitors all coding ques to ensure productivity is being kept on target. Performs other duties as needed. Review and respond to coding questions. Ensure billed service is being accurately coded. Perform random chart audits. Perform analysis of benchmarking profiles. Provide continual coding updates. Research coding issues that arise. Codes diagnoses and procedures from the medical record using ICD-10-CM and CPT-4/HCPCS classification systems. Sequences diagnoses, procedures and complications by following ICD-10-CM, Medicare, Medicaid, and other fiscal intermediary guidelines. Reviews charts for documentation and signature. General Responsible for the day-to-day management of the PB Coding Operations Team. Duties include managing, developing and mentoring a group of certified professional coders. Other responsibilities include interviewing, orientation, training and preparing evaluations; responsible for hiring, terminating and disciplining personnel as necessary. Establishes staffing scheduling and assigns workloads and projects in accordance with appropriate volume increases and decreases. Assists with coding all professional claims under the direction of the PB Coding Operations Team. Conducts quality reviews to validate code selection is compliant with established coding guidelines. Evaluates documentation for incomplete or inconsistent documentation in the record which impacts code assignment. Initiates queries when necessary and monitors responses. Provides training to healthcare professionals, coders, and Revenue Cycle staff in ICD, CPT, HCPCS Level II coding guidelines, proper documentation guidelines and other information related to coding. Develops long term strategies for improving efficiencies and increasing coding team’s productivity through use of central coding conventions and classification systems, influencing and educating the coding team as well as all revenue cycle stake holders. Reports on accuracy of coding and abstracting. Responsible for the tracking and response for coding accountabilities from internal and external sources. This would include RAC coding reviews as well as other payer reviews. Tracks overtime, absenteeism, hours worked, leaves and vacation/sick time for assigned staff. Reviews and approves timesheets to Payroll. Maintains knowledge of ICD-10 and CPT classifications and coding of diagnoses and procedures. Participates in coding and reimbursement meetings. Follows established hospital infection control and safety procedures. Maintains professional skills and knowledge of coding through attendance at in-service programs, conferences, workshops and other educational programs and by review of current literature. Shares knowledge and learning experiences to staff. Performs other related duties as required. JOB REQUIREMENTS EDUCATION: Bachelor’s degree or equivalent combination of formal education and experience. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: CPC – Certified Professional Coder EXPERIENCE: Must have at least five years of experience in coding; experience must include education/mentoring/training. Minimum of five years acute care hospital experience coding with ICD-10-CM and CPT-4, academic medical setting or trauma center preferred. Minimum of three years management experience required; five years preferred. Prior experience working claim edits and denials. KNOWLEDGE AND SKILLS: Excellent command of the ICD-10-CM and CPT4/HCPCS coding conventions, E&M coding. Work also requires concepts of human anatomy, physiology and pathology. Excellent skill in providing hands-on education to PB Coding Operations staff based on audit finding and need. Strong knowledge of health records, computerized billing and charging systems, Microsoft applications, data integrity, and processing techniques required. Excellent organizational skills, including ability to multi-task, prioritize essential tasks, follow-through and meet timelines. Ability to work with accuracy and attention to detail Ability to solve problems appropriately using job knowledge and current policies/procedures. Ability to work cooperatively with members of the healthcare delivery team and staff, ability to handle frequent interruptions and adapt to changes in workload and work schedule and to respond quickly to urgent requests. Must be able to maintain strict confidentiality of all personal/health sensitive information and ensure compliance of HIPAA rules and regulations. Must possess extensive knowledge of hospital inpatient and outpatient reimbursement methodologies. Strong knowledge of health records, computer systems, Microsoft applications, data integrity, and processing techniques required. Ability to mentor, guide and motivate direct reports through demonstration of best practices and leading by example. Excellent organizational skills, including ability to multi-task, prioritize essential tasks, follow-through and meet timelines. Ability to solve problems appropriately using job knowledge and current policies/procedures. Ability to maintain and enforce strict confidentiality of all personal/health sensitive information and ensure compliance of HIPAA rules and regulations. Must possess extensive knowledge of payer claim edits and payer denials. Work requires in-depth knowledge of medical terminology, ICD-10-CM and CPT-4 Coding conventions (including E&M coding), CMS National Coverage Determinations and various other applicable coding regulations and law. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips

The Applications Analyst II aligns technology solutions with business strategies and identifies opportunities to apply technologies to business processes. They serve as a technical liaison with vendors and must maintain effective working relationships with both customer management and IT personnel. | Candidates must have a Bachelor’s Degree or equivalent work experience and at least 2+ years of relevant experience in business systems analysis or business unit experience with IT. Strong technical knowledge, communication skills, and an understanding of project management concepts are essential. | POSITION SUMMARY: The Applications Analyst II is a business specialist and technology generalist responsible for aligning technology solutions with business strategies. The Applications Analyst II is responsible for proactively identifying opportunities to apply technologies to business processes by informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements. The Applications Analyst II functions as technical liaison and broker of services with various vendors. The Applications Analyst II must develop and maintain credibility and effective working relations with both customer management and IT personnel. The Applications Analyst II must demonstrate an understanding of business problems, as well as IT strategies, issues, and priorities. This position requires forward-thinking individuals who seek opportunities to apply technology to improving business processes within strategic system goals. Position: Applications Analyst Department: EHR Schedule: Full Time, 40 HR, Days JOB REQUIREMENTS EDUCATION: Bachelor’s Degree or equivalent work experience. EXPERIENCE: Requires at least 2 + years relevant experience in either of the following: Business systems analysis, preferably across multiple hardware and software platforms or Business unit experience that includes working closely with IT in the development and implementation of systems. KNOWLEDGE AND SKILLS: Knowledge of the assigned business area's products and processes. Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business. Understanding of project management concepts in planning and implementing multiple projects in a cross functional environment. Strong written communication skills, including project documentation and technical writing. Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans. Ability to solve problems often spanning multiple environments in a business area. Understanding of how IT affects an organization and ability to link it to redesigned business process Ability to be a team player; flexible, friendly, congenial, and enthusiastic. Proficiency in Microsoft Office products. Epic Analysts: Upon hiring, successful completion of Epic's certification program must be completed within 6 weeks of taking the last class for the supported application. Additional experience desired: Previous experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change. Experience in the strategic use of technology in managing and growing a business. Experience in organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors. HL7 knowledge is a plus Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips

The Pre-Service Center Verification Specialist coordinates financial clearance activities, including patient demographic validation and insurance verification. This role ensures timely access to care while maximizing hospital reimbursement and requires collaboration with various stakeholders. | A high school diploma or GED is required, with an associate degree preferred. Candidates should have 1-3 years of hospital registration or insurance experience, including at least one year in a customer service role. | POSITION SUMMARY: The Pre Service Center (PSC) Verification Specialist role belongs to the Revenue Cycle Patient Access team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s), pre-service cash collections. The role ensures timely access to care while maximizing BMC hospital reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit’s performance expectations. This position reports to the Pre Service Center Supervisor and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, Boston Medical Center (BMC) practice staff, case management and Patient Financial Counseling. This is a Remote Position. Position: Pre-Service Center Verification Specialist Department: Ambulatory Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines. Maintains knowledge of and complies with insurance companies’ requirements for obtaining prior authorizations/referrals, and completes other activities to facilitate all aspects of financial clearance. Acts as subject matter experts in navigating both the BMC and payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the scheduled care to proceed. The PSC Verification Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services. Supports BMC staff at all levels for hands-on help understanding and navigating financial clearance issues. Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations and referrals, including on line databases, electronic correspondence, faxes, and phone calls. Obtains and clearly documents all referral/prior authorizations for scheduled services prior to admission within the Epic environment. Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients and any other parties to ensure that required managed care referrals and prior authorizations for specified specialty visits and other services are obtained and appropriately recorded in the relevant practice management systems for patient appointments/visits prior to scheduled patient visits or retro-actively if not in place at the time of the appointment/visit. Ensure that approval numbers are appropriately linked to the relevant patient appointment/visit. When it is determined that a valid referral does not exist, utilize computer-based tools or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system. Contact internal and external primary care physicians to obtain referral/authorization numbers. Perform follow-up activities indicated by relevant management reports and WQ’s. Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients’ scheduled services. Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations. Work collaboratively with the practices to resolve registration, insurance verification, referral or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization. Escalates accounts that have been denied or will not be financially cleared as outlined by department policy Interview patients, families or referring physicians via telephone in advance of the patient’s appointment/visit whenever possible, to obtain all necessary information, including but not limited to, financial and demographic information required for reimbursement and compliance for services rendered. Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients. Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary and tertiary insurances. Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach. For any patient who is new to Boston Medical Center, create a new registration record, accurately obtaining all required data elements, including generating a medical record number and complete a full registration for the patient. For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling. Process current copayments, coinsurance, and/or deductibles for scheduled visits and outstanding patient balances for prior patient accounts during the pre-registration process. Maintains confidentiality of patient’s financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately. Participates in educational offerings sponsored by BMC or other development opportunities as assigned/available and complies with all applicable organizational workflows, as well as established policies and procedures. Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations. Demonstrates the ability to recognize situations that require escalation to the Supervisor. Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with BMC management expectations as outlined. Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed. Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities. Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party. Regularly undergo Managed Care Quality Audits to achieve the required standard. Contact the Help Desk in the BMC Information Technology Department to report faulty systems or hardware. Notify area supervisor or manager if problem is not addressed in a timely manner. For other broken or malfunctioning equipment to be serviced, contact the appropriate vendor or department and notify supervisor. Organize and maintain work area for efficiency, neatness and safety. Communicate with all internal and external customers effectively and courteously. Maintain patient confidentiality, including but not limited to, compliance with HIPAA. Follow established hospital infection control and safety procedures. Attend all necessary hospital and department training as required. Perform other related duties as assigned or required. Must adhere to all of BMC’s RESPECT behavioral standards. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: High School Diploma or GED required, Associates degree or higher preferred. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: None EXPERIENCE: 1-3 years Hospital registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role. KNOWLEDGE AND SKILLS: General knowledge of healthcare terminology and CPT-ICD10 codes. Complete understanding of insurance is preferred. Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers. Able to communicate effectively in writing. Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view. Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail. Knowledge of and experience within Epic is preferred. Demonstrates technical proficiency within assigned Epic workqueues and applicable ancillary systems, including but not limited to: ADT/Prelude/Grand Centrale. Must be able to maintain strict confidentiality of all personal/health sensitive information. Ability to effectively handle challenging situations and to balance multiple priorities. Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom. Displays a thorough knowledge of various sections within the work unit in order to provide assistance and back-up coverage as directed. Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips

Facilitates the financial management of clinical research studies, including budgeting and compliance. Develops financial reports and performs forecasting and reconciliation of clinical trial accounts. | A Bachelor's Degree is required, preferably in Economics, Business, Accounting, or Finance, with a Master's Degree highly desired. Candidates should have a minimum of five years of experience in research administration or financial analysis/accounting. | Position: Sr. Financial Analyst, Clinical Trials Location: Boston, MA Schedule: 40 hours per week, Remote ABOUT BMC: At Boston Medical Center (BMC), our diverse staff works together for one goal — to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience. You’ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you’ll have the tools you need to take charge of your own practice environment. POSITION SUMMARY: Facilitates the financial management associated with planning, negotiating, setting up, managing, and closing out clinical research studies. Responsibilities include evaluating study protocols and developing accurate budgets, meeting with research personnel to identify and quantify pertinent information impacting clinical trial finances, distinguish between billable (standard of care or SOC) and non-billable costs and ensure overall adherence to Federal compliance in the budgeting process. The Sr. FA serves as a primary resource on the business aspects of clinical research and works with the study teams to develop coverage analyses, clinical trial budgets, and reports to track and monitor receivables. Develops integrated revenue/expense analyses, projections, reports, and presentations. Creates and analyzes clinical trial financial reports and ensures financial information has been recorded accurately. Communicates findings as appropriate. Performs financial forecasting and reconciliation of internal clinical trial accounts. JOB REQUIREMENTS EDUCATION: Bachelor's Degree required, with preference for concentration in Economics, Business, Accounting or Finance. Master's Degree highly desired. EXPERIENCE: Minimum of five years professional experience in research administration or a financial analysis/ accounting function. KNOWLEDGE AND SKILLS: Advanced MS Excel, Word, Access, and PowerPoint skills. Experience with or ability to learn Lawson LBI, SDK, and additional application systems. Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes. Strong financial management/forecasting skills. Ability to interpret financial data and operating metrics. Detail oriented with strong organizational skills. Ability to multitask and prioritize work is essential. Ability to meet deadlines and maintain sensitive and confidential information. Excellent written and verbal communication as well as interpersonal skills. Experience working within a medical organization and team environment is strongly desired JOB BENEFITS: Competitive pay Tuition reimbursement and tuition remission programs Highly subsidized medical, dental, and vision insurance options Career Advancement/Professional Development: Access a wealth of ongoing training and development opportunities that will not only enhance your skills but also expand your knowledge base especially for individuals pursuing careers in medicine or biomedical research. Pioneering Research: Engage in groundbreaking research projects that are driving the forefront of biomedical science. ABOUT THE DEPARTMENT: As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn’t dictate health. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips

Manage credentialing and privileging operations for licensed independent practitioners, maintain credentialing records, coordinate application approvals, oversee credentialing staff, and ensure compliance with regulatory requirements. | Associates degree or equivalent experience with 10 years in medical staff office or credentialing, knowledge of credentialing procedures, strong organizational and communication skills, and ability to work independently. | POSITION SUMMARY: Under the supervision of the Director of Medical Staff Affairs and Credentialing, the Operations Manager is responsible for managing the general operations of the Medical Staff Office related to credentialing and privileging of the Licensed Independent Practitioners (LIPs) at the BMC community hospitals. Through comprehensive knowledge of medical staff affairs, they will provide high level management of the credentialing and privileging process to ensure approvals move forward successfully and timely. The Operations Manager is responsible for maintaining accurate LIP records in credentialing software suite, as well as implementing system enhancements and procedures to support organizational growth and improve operational efficiency. Position: Medical Staff Affairs Operations Manager Department: Medical Staff Admin Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Responsible for the timely response to LIPs for applications and the coordination of submitted applications for either appointment or reappointment to the Medical-Dental Staff. Assures that all credentialing procedures comply with the requirements of the Board of Registration in Medicine, the Joint Commission, the Bylaws of the Medical-Dental Staff and insurance companies. Manages workflow of application submissions to assign files for processing by the Credentials Coordinators. Maintains primary database for all LIP information at BMC community hospitals, overseeing the maintenance of records and participating in continuous improvement to examine processes and automation techniques to make operations more efficient. Manages hospital privileging process for appointment/reappointment applications with Medical Executive Committee and Credentials Committee meetings, including but not limited to scheduling, preparing notices, reports, and other pertinent documents. Prepares completed applications for approval process with Committee, including addressing clarifications and details based on anticipated inquiries during Committee process to ensure timely approval. Facilitates the approval process through the credentialing software suite, and is responsible for follow-up with approvers and reviewers to ensure completion by proposed start dates/reappointment dates. Leads and participates in reviews and audits by regulatory agencies or third-party payers, as appropriate. Provides training and oversight to Credentials Coordinators, participating in performance review process with Director. Provides backup and assistance to the Director of Medical Affairs & Credentialing, and Associate Director of Medical Affairs, as necessary. Perform other duties to serve the operations and function of the medical staff office as assigned. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required) JOB REQUIREMENTS REQUIRED EDUCATION AND EXPERIENCE: Associates degree or equivalent experience required Requires 10 years of experience in a Medical Staff Office or credentials verification organization. PREFERRED EDUCATION AND EXPERIENCE: Bachelor’s degree preferred. CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED: N/A CERTIFICATIONS, LICENSES, REGISTRATIONS PREFERRED: CPSC: Certified Provider Credentialing Specialist, preferred KNOWLEDGE, SKILLS & ABILITIES: Extensive knowledge of credentialing procedures / requirements. Ability to work professionally with all levels of personnel to establish and maintain collaborative working relationships with providers, chiefs of service, department directors, administrative staff, and outside agencies. Strong communication, time management and organizational skills required to keep a very large and complex system running efficiently. Ability to identify and solving problems in the credentialing and enrollment process as they arise. Ability to prioritize duties, meet deadlines Ability to maintain sensitive and confidential information Knowledge of and ability to operate various computer software applications, including but not limited to Outlook, Word, Excel, and Power Point. Able to function independently and perform routine department procedures without supervision. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips

Own and grow the West Region SLED territory by managing full sales cycles, building trust with customers, and expanding BMC’s footprint through strategic account management. | Proven ability to lead sales processes, develop business as a trusted partner, understand pipeline and industry trends, and demonstrate team leadership and customer centricity. | Country United States State NA Date Published 22-Sep-2025 Job ID 45767 Travel up to 50% Additional Locations Detroit - Michigan, Houston - Texas, San Francisco - California, New York - New York, Washington - DC This role can be based remotely in United States Looking for more details about our benefits? Description and Requirements "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! BMC Helix Sales Professionals have the power to transform entire organizations. With your high-energy, dedication, and passion you will focus on designing and executing a go-to-market strategy, delivering revenue growth and customer happiness. If you are looking for a company that gives you the freedom to expand your role, focuses highly on your professional development through continuous enablement, gives you an environment where you would feel happy to come to work, then BMC is the place to be. Join us as a SLED Account Manager! This Account Manager, will own the West Region SLED territory where you will be positioning BMC’s Iconic and cutting-edge technologies into some of our TOP SLED accounts in the U.S.. Here is how, through this exciting role, you will contribute to BMC's and your own success: • Act as the main point of contact for your customers. Throughout the full sales cycle, you will be supported by top, talented, product specialized Account Managers, Solution & Value Engineers, as well as a full ecosystem dedicated to BMC’s main strategy: customer centricity. • Be the business owner of your territory to increase our footprint, build larger deals, and help BMC remain in its well-deserved market leader position. • Lead as a BMC brand ambassador, both internally and externally, and build trust and confidence with customers, partners, and colleagues through integrity and professionalism. • As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself, and be the innovator when it comes to solving everyday problems. To ensure you’re set up for success, you will bring the following skillset & experience: • You can embrace, live and breathe our BMC values every day! • You will have worked effectively as a team member while also providing team-on-team leadership and orchestrating the internal and external resources needed to effectively manage the sales process • You have previously demonstrated your ability to further develop your business as a trusted partner by an in-depth understanding of pipeline, business practices, industry trends, and competitive landscape. Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country-specific benefits. At BMC, it is not typical for an individual to be hired at or near the top of the range. This roles compensation includes a mix of base salary and variable pay. The base salary range is $120,000 - $180,000, with an On-Target Earnings (OTE) range of $240,000 - $360,000.

Drive market demand and revenue growth within assigned territory by managing full sales cycle and building trusted customer relationships. | Proven business hunter with sales experience, ability to manage sales process and internal/external resources, and alignment with company values. | Country United States State NA Date Published 16-Sep-2025 Job ID 45732 Travel up to 50% Additional Locations Detroit - Michigan, Houston - Texas, San Francisco - California, New York - New York, Washington - DC This role can be based remotely in United States Looking for more details about our benefits? Description and Requirements "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! BMC Software Sales Professionals have the power to transform entire organizations. With your high-energy, dedication, and passion you will focus on designing and executing a go-to-market strategy, delivering revenue growth and customer happiness. If you are looking for a company that gives you the freedom to expand your role, focuses highly on your professional development through continuous enablement, gives you an environment where you would feel happy to come to work, then BMC is the place to be. Join us as a Product Account Manager for IZOT! The modernization of mainframe is the beating heart of our product line, which includes BMC’s Intelligent Z Optimization & Transformation products, which help the world’s largest companies to monitor and manage their mainframe systems. As a Product Account Manager for IZOT, you will own a territory where you will drive market demand within prestigious enterprise customers and new logo accounts. Here is how, through this exciting role, you will contribute to BMC's and your own success: • Act as the main point of contact for your customers. Throughout the full sales cycle, you will be supported by top Talented Product specialized Account Managers, Solution & Value Engineers, as well as a full ecosystem dedicated to BMC’s main strategy: Customer centricity. • Be the Business Owner of your territory to increase our footprint, build larger deals, and help BMC remain in its well-deserved Market Leader position. • Lead as a BMC brand ambassador both internally and externally and build trust and confidence with customers, partners and colleagues through integrity and professionalism. • As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure you’re set up for success, you will bring the following skillset & experience: • You can embrace, live and breathe our BMC values every day! • You know what it takes to be a real business hunter and have previously demonstrated your ability to further develop your business as a trusted partner by an in-depth understanding of pipeline, business practices, industry trends, and competitive landscape. • You can work effectively as a team member while also providing team-on-team leadership and orchestrating the internal and external resources needed to effectively manage the sales process. Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country-specific benefits. At BMC, it is not typical for an individual to be hired at or near the top of the range. This roles compensation includes a mix of base salary and variable pay. The base salary range is $104,000 - $156,000, with an On-Target Earnings (OTE) range of $208,000 - $312,000.

Manage daily operations of Epic Resolute HB/PB applications, lead a team of analysts, collaborate with stakeholders, oversee support and project implementation. | Bachelor's degree, 7+ years in business application or healthcare IT with 3+ years leadership, strong project management, and technical architecture experience. | POSITION SUMMARY: Responsible for planning and managing the daily operations for Epic Resolute HB/PB Resolute modules. This includes the development, maintenance, support and enhancement of multiple business applications. Lead the efforts of a team of Team Leads, Senior Applications Analysts and the Application Analysts. Collaborate with Boston Medical Center staff, vendors, ITS colleagues and other stakeholders to identify user requirements, access available applications and technologies, develop detailed specifications, and evaluate and recommend solution options. Act as oversight to daily on call support, tasks distribution and general support of the EHR Revenue Cycle Team applications. Assess system modifications and project viability and recommend solutions to meet user needs within vendor/application/technology limitations. Position: Manager, EPIC IT Resolute HB/PB Department: Revenue Business Systems Schedule: Full Time JOB REQUIREMENTS EDUCATION: Bachelor's degree (or equivalent combination of formal education and experience). EXPERIENCE: At least 7 years work experience minimum in business application design, development, and installation, or significant health care background with demonstrated abilities in the applications arena. Minimum three years leadership experience, with project management, staff and budgetary responsibilities. Strong software and application knowledge with base knowledge of relevant technologies, operating systems. Experience with the design, development and implementation of new technical architectures. Demonstrated leadership skills, with ability to work with multi-departmental teams and peers. Strong demonstrated project management skills, from vision through implementation. Ability to manage multiple complex projects simultaneously. Strong verbal and written communication skills Strong analytical, problem-solving and conceptual skills Ability to be part of a cross-departmental and cross-functional team, and participate in the organization and execution of projects. Demonstrated relationship management skills, ability to manage multi-disciplinary teams, development and implementation of applications. Comfort with a variety of technologies and operating systems. Ability to quickly become familiar with new technologies as needed. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips

The Applications Analyst III is responsible for aligning technology solutions with business strategies and identifying opportunities to apply technologies to business processes. They act as a technical liaison and provide guidance on complex projects and strategic planning matters. | Candidates should have at least 3-5 years of experience in business application design or a significant healthcare background. An associate's degree is required, with a bachelor's degree preferred, along with preferred certifications in Grand Central and Prelude RTE. | POSITION SUMMARY: The Applications Analyst III is a senior business specialist and technology generalist responsible for aligning technology solutions with business strategies. The Applications Analyst III is responsible for proactively identifying opportunities to apply technologies to business processes by informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements. The Applications Analyst III functions as technical liaison and broker of services with various vendors.. The Applications Analyst III acts as internal consultant, providing technical guidance or business process expertise on the most complex projects or researching strategic planning matters from a technical or business standpoint. Must be competent to perform and integrate work at a high level within this job family and work at an in-depth level within the technical and clinical areas. Position: Grand Central/Prelude - Applications Analyst III/Senior level Department: Revenue Business Systems Schedule: Full Time JOB REQUIREMENTS EDUCATION: Associate's degree required Bachelor's degree preferred CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Preferred Certifications: Grand Central and Prelude RTE EXPERIENCE: At least 3 -5 years of experience in either of the following: Business application design, development, and installation, or Significant healthcare background with demonstrated abilities in the applications arena. Additional experience desired: Previous experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change. Experience in the strategic use of technology in managing and growing a business. Experience in organizing, planning, and executing large-scale projects from vision through implementation, involving internal personnel, contractors, and vendors. Knowledge of the assigned business area's products and processes. Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business. Strong understanding of project management concepts and documentation in planning and implementing multiple projects in a cross functional environment. Strong written communication skills, including technical writing. Strong verbal communication skills across all levels and departments within the organization Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans. Ability to solve problems often spanning multiple environments in a business area Efficiently manage time to provide a high level of output Understanding of how IT affects an organization and ability to link it to redesigned business process Ability to be a team player; flexible, friendly, congenial, and enthusiastic. HL7 knowledge is a plus Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips