BigCommerce, Inc.

Lead analytics infrastructure development, design dashboards, collaborate with stakeholders to deliver actionable insights, and mentor team members. | 6+ years in analytics with advanced SQL, expertise in BI tools (Tableau preferred), statistical modeling, Python exposure, eCommerce/SaaS analytics experience, and strong communication skills. | Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. Commerce seeks an analytics expert with exceptional interpersonal savvy, systems thinking, and collaborative leadership skills to build infrastructure and expand the impact of our Analytics function. This person will be a key analytical leader and builder during an exciting growth period for Commerce filled with change and opportunities to make an impact. This leader will be the advocate for analytics across Commerce. What You’ll Do Spearhead the design and development of streamlined dashboards that synthesize complex data into actionable visualizations, enabling quick and informed decision-making by cross-functional teams Bring industry best practices for efficiency in design and impact in data visualization to the forefront and inspire and lead others to do the same Proactively identify gaps in corporate data insights and recommend a prioritized roadmap to address them Partner closely with Operations Executives and Strategic Operations teams to understand key challenges and opportunities in a demanding environment, as well as provide insightful recommendations in a concise, absorbable manner Collaborate with business stakeholders to develop and maintain a deep understanding of business levers that require measurement and controls Translate stakeholder requirements into precise technical specifications, ensuring seamless communication between business needs and data-driven solutions Work closely with data engineers, business application administrators, and other stakeholders to ensure reliable data collection and measurement capabilities that all teams will benefit from Foster a culture of repeatability, scalability, and sharing amongst data-centric teams at Commerce, with a goal of building sustainable tools and processes that will last well into the future Work independently to constantly identify and mitigate risks to schedule, scope, and resources while balancing competing priorities across multiple initiatives and stakeholder requests Design and conduct statistical analyses of business performance in order to optimize and improve investment Identify trends in data and provide recommendations on how to respond Mentor less experienced team members and help them develop their technical skill sets Who You Are 6+ years in a data/analytics role using advanced SQL to analyze large datasets and answer business questions Deep expertise with business intelligence tools including data visualization, dashboard strategy, and backend optimization (Tableau preferred) Demonstrated ability to apply statistical models and techniques to business problems Exposure to Python or similar scripting or programming languages Experience with eCommerce and/or SaaS subscription models and related metrics, especially providing analytics support to Go to Market teams An energetic and creative problem solver who couples a scientific quantitative approach with business acumen An engaged, people person with experience in cross-functional roles and indirect influencing with impeccable verbal and written communication skills A builder, a person who enjoys creating infrastructure to help teams unlock their best work Ambitious, self-motivated, goal-oriented and analytical Excellent time-management skills A bachelor’s degree in a quantitative field (Statistics, Math, Finance, Economics), or applicable career experience #LI-AL1 #LI-HYBRID (Pay Transparency Range: $109,000-$185,000) The exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/ Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding. The Commerce story is one of global growth, incredible talent, and unstoppable passion in all we do. Despite our huge success so far, we’re still just getting started! Explore our history, mission and values. You’ll see we’re set on shaping the now - and the future - of ecommerce. Don’'t Miss Out! Like what you see but suffering from some serious FOMO? Join our Commerce Talent Community, and plug in to our latest news and career opportunities. We’re a group of clever, committed, curious people, unleashing talent in all we do. We believe in the power of togetherness, striving at the edge of what’s possible, impacting the lives of billions of people for the better. In all we do, We Do Extraordinary–and that’s no small feat! Our people are our power. It’s only through dedication, collaboration, and inspiration that we can Do Extraordinary. We’re natural problem-solvers, champions of empowering businesses, and hungry learners… but we also play nerf wars in the office, support each other, and hang out outside of work.

Lead and coordinate multi-phase Salesforce migration and GTM technology stack transformation programs, manage cross-functional teams and vendors, and drive executive reporting and risk mitigation. | 5+ years technology project/program management experience, strong Salesforce or CRM migration knowledge, excellent organizational and communication skills, and ability to manage complex cross-functional initiatives. | Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. BigCommerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry. As a Commerce brand, About the Role We are hiring a strategic and detail-oriented Program Manager to lead and support two major cross-functional initiatives at Commerce: Systems Transformation Program (75%) A multi-phase program focused on the migration to a new Salesforce Lightning instance and the re-architecture /consolidation of GTM technology stack. Feedonomics Delivery Operations Automation (25%) A partnership between Product, Engineering, and Operations to automate and streamline manual workflows within our Feedonomics service delivery model. This role reports directly to Daniel Lentz (CFO) and works closely with the Transformation Program Leader (also reporting to the CFO), functional project managers, and senior stakeholders across BT, Data, RevOps, Product, and Operations. What You’ll Do: Program Leadership & Execution Lead integrated program planning across Operational process transformation, Training development and deployment, Data & Analytics and Business Technology development lifecycle The primary systems include, but not limited to, Salesforce and Marketo development and deployment and automation initiatives, ensuring cross-functional workstreams are aligned, dependencies mapped and risk mitigated Coordinate with the PM/Scrum team to drive detailed program schedules and project plans, tracking milestones, deliverables, and change requests. Manage daily activities of scope, project and resource assignment/planning, risk register and issue management and handling cross-functional/stakeholder and executive communications Coordinate planning across internal project managers (Business Applications, Data, RevOps, Services, Product, and Engineering) and external vendors where applicable Cross-Functional Collaboration Partner with the Transformation Program Leader to ensure Systems Transformation risks, blockers, and decisions are surfaced and communicated with urgency and clarity Work closely with Feedonomics Product, Engineering, and Ops teams to ensure project alignment and progress tracking for automation efforts Reporting & Communication Drive weekly program updates and executive reporting for both initiatives, including materials for the CFO, transformation leads, and steering committees Facilitate key forums such as cross-functional syncs, risk reviews, and planning retrospectives Execution Management Maintain project health dashboards, risk logs, dependency trackers, and mitigation strategies Ensure accountability across project contributors and follow up on action items with urgency and tact Who Are You: 5+ years of experience in technology project and program management, as a technical project manager leading medium to large software development projects/programs Bachelor's degree in Business, Engineering or equivalent with a minimum of 8 years relevant work experience or equivalent combination of experience Strong understanding of enterprise systems Transformation - specifically Salesforce or CRM migrations Proven ability to coordinate workstreams across business, technical, and operational teams. Excellent organizational, communication, and stakeholder management skills Highly detail-oriented, process-driven, and effective under ambiguity and time pressure Bonus Points Experience in SaaS or enterprise software, especially in operations, business systems, or delivery services Background working with automation initiatives or AI/ML-powered delivery tools Familiarity with tools like Smartsheet, Asana, Jira, Confluence, or Salesforce. PMP or Agile certification is preferred but not required Why This Role Matters This role is a key connector between strategy and execution. You'll drive outcomes for some of our most impactful internal programs—enabling scale, efficiency, and clarity across how BigCommerce delivers value to customers and operates internally. #LI-GC1 #LI-HYBRID Please Note: This is a hybrid position that requires onsite presence a minimum of two (2) days per week. Candidates must be able to commute to the designated office location as part of their regular work (Pay Transparency Range: $120,000.00 - $202,000.00) The exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/ Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding. The Commerce story is one of global growth, incredible talent, and unstoppable passion in all we do. Despite our huge success so far, we’re still just getting started! Explore our history, mission and values. You’ll see we’re set on shaping the now - and the future - of ecommerce. Don’'t Miss Out! Like what you see but suffering from some serious FOMO? Join our Commerce Talent Community, and plug in to our latest news and career opportunities. We’re a group of clever, committed, curious people, unleashing talent in all we do. We believe in the power of togetherness, striving at the edge of what’s possible, impacting the lives of billions of people for the better. In all we do, We Do Extraordinary–and that’s no small feat! Our people are our power. It’s only through dedication, collaboration, and inspiration that we can Do Extraordinary. We’re natural problem-solvers, champions of empowering businesses, and hungry learners… but we also play nerf wars in the office, support each other, and hang out outside of work.

Develop and execute regional field marketing strategies and campaigns, manage events and ABM programs, collaborate with sales teams to drive pipeline and revenue growth, and analyze marketing performance. | 5+ years in field marketing within B2B SaaS or ecommerce, experience with marketing automation and CRM tools, strong event management and ABM skills, excellent communication and project management, and ability to work independently in a fast-paced environment. | Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. BigCommerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry. We are seeking a dynamic and results-driven Field Marketing Manager to join our fast-growing B2B SaaS company, focused on ecommerce solutions. This role bridges marketing and sales, driving demand generation and engagement through targeted field marketing initiatives, both in-person and digital, to accelerate pipeline and revenue growth. What You’ll Do: Develop and Execute Marketing Strategy Design and implement regional and field marketing plans aligned with business goals and ecommerce market trends. Collaborate wtih regional marketing teams to tailor campaigns for target audiences in the ecommerce sector. Drive awareness and demand generation campaigns to increase brand visibility and market share. Lead Generation & Pipeline Acceleration Launch and optimize targeted campaigns to generate high-quality leads and accelerate sales pipeline for ecommerce clients. Partner closely with sales to ensure marketing initiatives support revenue targets and sales objectives. Event Management Plan, coordinate, and execute regional events, webinars, trade shows, and virtual experiences to engage prospects and customers. Align event strategy with account-based marketing (ABM) programs for maximum impact. Oversee all event logistics, including vendor management, budget, promotion, and post-event follow-up. ABM Strategy & Planning Develop and implement strategic ABM plans targeting high-value accounts, ensuring alignment with overall business and revenue goals. Identify and prioritize target accounts in close collaboration with sales, using data-driven analysis and market research to select accounts with the highest potential for revenue generation. Craft tailored messaging and personalized content strategies for each account to maximize engagement and conversion rates. Creative, out-of-the-box mindset on how to best drive engagement with high value accounts through virtual and in-person events. Cross-Functional Collaboration Work closely with sales, sales development representatives (SDRs), and customer success teams to ensure ABM campaigns are fully integrated and address the unique needs and pain points of each account. Facilitate regular communication between marketing and sales to share insights, campaign progress, and best practices for engaging target accounts Performance Analysis & Reporting Track, measure, and report on the effectiveness of field marketing activities, using data to refine and optimize future programs. Provide actionable insights to improve ROI and campaign success. Budget Management Manage field marketing budgets, ensuring strategic allocation of resources to maximize impact and support business goals. Who You Are: Bachelor’s degree in Marketing, Business, or related field. 5+ years of experience in field marketing, preferably in B2B SaaS or ecommerce technology sectors. Proven track record in planning and executing successful regional marketing programs and events for B2B ecommerce clients. Strong understanding of the B2B SaaS and ecommerce landscape, including digital marketing, lead generation, and sales alignment. Proficiency with marketing automation tools (Marketo, 6Sense), CRM platforms (Salesforce), and analytics tools (Tableau). Excellent communication, presentation, and project management skills with the ability to adapt to shifting business needs. Ability to work independently and collaboratively in a fast-paced, high-growth, cross-functional environment demonstrating agility and a proactive, solutions-oriented mindset. Willingness to travel as needed to support field events and initiatives. Experience with account-based marketing programs. Data-driven mindset with strong analytical and reporting skills and enthusiasm for analyzing results and trends. Experience in tech/software or subscription-based business models. Curiosity for leveraging AI for personalization and segmentation. #LI-CB1 #LI-REMOTE The exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/ Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding. The Commerce story is one of global growth, incredible talent, and unstoppable passion in all we do. Despite our huge success so far, we’re still just getting started! Explore our history, mission and values. You’ll see we’re set on shaping the now - and the future - of ecommerce. Don’'t Miss Out! Like what you see but suffering from some serious FOMO? Join our Commerce Talent Community, and plug in to our latest news and career opportunities. We’re a group of clever, committed, curious people, unleashing talent in all we do. We believe in the power of togetherness, striving at the edge of what’s possible, impacting the lives of billions of people for the better. In all we do, We Do Extraordinary–and that’s no small feat! Our people are our power. It’s only through dedication, collaboration, and inspiration that we can Do Extraordinary. We’re natural problem-solvers, champions of empowering businesses, and hungry learners… but we also play nerf wars in the office, support each other, and hang out outside of work.

Plan and execute industry and hosted events including strategy, vendor management, marketing campaigns, staffing, and performance measurement. | 2-4 years experience in marketing/events with 2 years planning trade shows, BA/BS degree required, strong project management and communication skills. | Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. In this role, you will be responsible for supporting: industry events, pipeline development events, Commerce hosted events and partner events from concept to completion, including the creation of integrated marketing campaigns, and success analysis for continuous event process improvement. The ideal candidate will be creative, detail oriented, highly organized and comfortable working on time-sensitive projects while also thinking outside of the box and creative unique immersive event experiences. What You’ll Do: Strategy & Planning: Define event strategies aligned to core marketing goals such as lead generation, brand awareness, and customer/partner engagement. Develop and manage integrated event campaigns in collaboration with product marketing, demand generation, brand, partner and sales teams. Maintain and distribute a comprehensive events calendar to stakeholders. Execution & Project Management: Own the full lifecycle of industry and hosted events, including: Venue and sponsorship selection Booth design and management Pre- and post-event marketing campaigns (email, social, design) Staffing coordination and travel logistics Branded collateral and giveaways Manage vendor relationships and event logistics, ensuring timely and on-budget execution. Travel to support on-site execution of key events (up to 30%). Collaboration & Communication: Work closely with cross-functional teams to ensure alignment and support for each event. Partner with Revenue Operations to ensure accurate lead capture, distribution, and timely sales follow-up. Collaborate with sales enablement and product marketing to develop promotional and on-site content. Measurement & Optimization: Track event performance using KPIs such as lead generation, pipeline impact, and stakeholder feedback. Provide regular reporting and post-event debriefs to stakeholders. Identify and implement improvements to optimize future events. Who you are Professional 2-4 years related experience (i.e. marketing, events, logistics, etc.), ideally including 2 years experience planning trade shows and business marketing events or relative fields Undergraduate Degree required, preferably in marketing or communications Action Oriented - Self-starter with a ‘get it done’ attitude and excitement to learn new skills. You enjoy working hard, are full of energy for challenges, and seize opportunities more than others. Creative - You have the ability to come up with engaging and creative concepts to create a unique and memorable event experience for attendees. Collaborative - You have a true team mentality (your work requires collaboration with partners across Sales, Business Development, Marketing, and much more) and demonstrated success working cross-functionally in larger organizations, and have the ability to forge strong bonds and work collaboratively with key external and internal partners. Customer Focused - You want to deliver the best experience possible for future and current customers, as helping our customers’ businesses grow is the #1 goal at Commerce. Project Manager - You have out-of-this-world project management skills with the ability to multi-task and complete multiple projects at once flawlessly under tight project deadlines without much supervision. Furthermore, you excel at prioritization and know what to measure and how to measure it. Communicator - Excellent written/verbal communication and relationship skills are critical both working with people internally and externally. Composed - You know how to execute consistently in a fast-paced, high pressure, dynamic environment and carry out self-directed responsibilities. Personable - You are seen as positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members. Agile - You enjoy working in a fast-paced environment, are comfortable with change, and have a willingness to roll up your sleeves and get the job done, whatever it takes. Tech Savvy - You are comfortable working in Google suite (Gmail, Docs, Sheets, etc.) as well as Microsoft Outlook, Excel, PowerPoint, and Word. Experience with Marketo and/or Salesforce.com is a plus. #GL1 #LI-REMOTE (Pay Transparency Range: $69,000-$117,000) The exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/ Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding. The Commerce story is one of global growth, incredible talent, and unstoppable passion in all we do. Despite our huge success so far, we’re still just getting started! Explore our history, mission and values. You’ll see we’re set on shaping the now - and the future - of ecommerce. Don’'t Miss Out! Like what you see but suffering from some serious FOMO? Join our Commerce Talent Community, and plug in to our latest news and career opportunities. We’re a group of clever, committed, curious people, unleashing talent in all we do. We believe in the power of togetherness, striving at the edge of what’s possible, impacting the lives of billions of people for the better. In all we do, We Do Extraordinary–and that’s no small feat! Our people are our power. It’s only through dedication, collaboration, and inspiration that we can Do Extraordinary. We’re natural problem-solvers, champions of empowering businesses, and hungry learners… but we also play nerf wars in the office, support each other, and hang out outside of work.