BCforward

Plan, write, edit, and improve digital product content while collaborating with cross-functional teams to enhance user engagement and maintain content consistency. | Requires 5+ years writing, collaboration, and time management skills, ability to work independently, excellent communication, and a bachelor's degree; ads or commerce background preferred. | Note: The job is a remote job and is open to candidates in USA. BCforward is seeking a Content Strategist III to work remotely in the United States. This role involves partnering with designers, product managers, researchers, and product marketers to create and improve content for digital products, with a focus on enhancing user engagement on Marketplace. Responsibilities • Plan, write, edit, test and improve content including UX interface language, product education materials, product names and informational architecture • Help apply and maintain consistency with content standards and evolve the company’s voice • Collaborate with team stakeholders (designers, researchers, product managers, product marketers and engineers) to serve user needs based on topline metrics, data readouts and focus group feedback • Promote content strategy in the broader community of design and content professionals • Share work and give feedback to teammates Skills • 5+ years of writing ability • 5+ years of collaboration skills • 5+ years of time management skills • Ability to work independently while escalating issues to management as necessary • Ability to interpret, analyze and evaluate given information relative to content techniques • Self-motivated, persuasive, enthusiastic and eager-to-collaborate • Excellent communication skills, written and verbal • Proactivity • Ads or commerce background • Writing for growth product areas Education Requirements • Bachelor's degree required Company Overview • BCforward is an information technology consulting and staffing firm. It was founded in 1998, and is headquartered in Indianapolis, Indiana, USA, with a workforce of 5001-10000 employees. Its website is https://www.bcforward.com.

Serve as primary liaison for customers regarding claims, manage claims data entry, direct calls, and support quality service culture. | High school diploma or GED with customer service experience preferred, knowledge of disability plans, strong communication and organizational skills. | BCforward is currently seeking a highly motivated Service Center Assistant/ CSR / Customer Service for an opportunity in Indianapolis, Position Title: Service Center Assistant Location: Indianapolis, IN (Remote) Duration: 12 Months Pay Rate: $17.00/hr. on W2. Note: First three days of Onsite and remote This position being contingent on business needs and could end after a couple of weeks to months Job Duties: · Acts as primary liaison with customer in solving problems related to the application process and service. · Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process. · Educates and informs the customer by telephone, written correspondence and/or the claims system about the documentation required to process a claim, required time frames, payment information and claim status. · Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system. · Assigns new claims to the appropriate claim’s handler. · Directs customer calls to the correct person at all locations. · Participates in and maintains a quality service culture within the Customer Service Team. · Attendance during scheduled work hours is required. Additional Responsibilities: · Performs other duties as assigned. · Supports the organization's quality program(s). Qualifications: · High school diploma or GED required. Experience: · customer service experience or equivalent combination of education and experience preferred. Experience in an inbound call center preferred. Skills & Knowledge: · Knowledgeable in disability plan eligibility, coverage, and benefits · Good customer service skills · Excellent oral and written communication, including presentation skills · PC literate, including Microsoft Office product · Strong organizational skills · Good interpersonal skills · Ability to work in a team environment · Ability to meet or exceed Performance Competencies Benefits: BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.

Accurately enter and quality control health-related data, support administrative tasks for the Bureau of Infectious Disease, and maintain confidentiality of sensitive information. | At least 2 years of data entry experience, high school diploma or higher, ability to provide own computer, and experience working with confidential health data. | Position Title: Data Entry Specialist (8166) Location: 1802 West Jackson #100 Phoenix, AZ - 85007 Duration: 10 Months with the possibility to extend the contract. Pay Rate: $20.15 /hr on W2 Must Have: • 2+ Years of Experience with Data entry • Experience in the Health Field • Ability to provide their own equipment (Computer) for role Preferred Skills • Experience with Medical Data Entry • Experience using medical date software (Medsic, EHARS, Prism) Education: High School Diploma or Higher Job description: This position will need to have a working computer or laptop as equipment will not be provided. • This position will support the Bureau of Infectious Disease and Services as an administrative assistant with specialized administrative duties that shall include data entry and administrative support to Bureau staff. • This position will report to the Office Chief of the Office of Infectious Disease Surveillance and Epidemiology. • Position duties include timely and accurate entry of data into electronic data systems, quality control of data entry (i.e. prevention of duplicates), sorting of paper and electronic records, support with obtaining missing information from laboratories, and adminstrative support to the Bureau. • This position shall follow established data entry and data quality guidelines. • This position will be required to work with confidential health information and shall be expected to adhere to ADHS confidentiality policies. • This position will need to have a private place to work where they cannot be overheard. This position will need to have a working computer or laptop as equipment will not be provided. About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.