Baxter International Inc.

Lead and develop a Customer Success team while scaling its operating model and improving adoption, customer health, value realization, retention, and customer experience. | Requires a bachelor’s degree, 8–10 years of customer-facing experience, at least 3 years of people leadership, experience transforming Customer Success organizations, and familiarity with customer-success or CRM platforms. | This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your role at Baxter As the Senior Manager, Customer Success, you will lead the strategy, transformation, and ongoing development of Baxter's Customer Success organization within Customer Experience & Delivery. You will be responsible for driving product adoption, customer outcomes, retention, and value realization across Baxter's growing connected care portfolio. This is an opportunity to shape the future of a critical function that sits at the intersection of customer experience, technology, healthcare operations, and commercial strategy. We are looking for a leader who enjoys building and scaling organizations. While Baxter has a talented and passionate team in place, the Customer Success function is still evolving. Today, the team supports customer adoption, engagement, renewals, and escalations, but the goal is to create a more proactive, standardized, and metrics-driven customer success organization. The ideal candidate has experience building or transforming Customer Success teams and can introduce best practices, playbooks, customer health frameworks, KPIs, governance models, and operational rigor that enable long-term scalability and measurable results. You will lead a team of Customer Success Leaders and Connected System Application Engineers with backgrounds spanning clinical operations, analytics, project management, and customer-facing support. Success in this role will require a balance of strategic leadership, operational excellence, change management, and customer engagement. You will establish clear expectations, define measures of success, leverage tools such as Gainsight, and create repeatable processes that enable the team to deliver a world-class customer experience. Working closely with Sales, Enterprise Accounts, Clinical Operations, Product Management, Engineering, Technical Support, and implementation teams, you will help ensure customers experience one coordinated Baxter while influencing stakeholders, challenging the status quo, and driving meaningful customer outcomes. This is a remote position based in the United States and requires approximately 30% travel to customer sites and Baxter locations throughout the U.S. What you'll be doing Lead, coach, and develop a multidisciplinary team of Customer Success Leaders and Connected System Application Engineers while building a high-performing, customer-focused organization. Transform and scale Baxter’s Customer Success operating model, including success planning, onboarding, adoption programs, health scoring, governance, and customer engagement standards. Develop customer segmentation, account coverage, and capacity planning strategies that align resources to customer needs, complexity, and strategic importance. Drive product adoption, customer health, value realization, retention, and Net Promoter Score improvement across Baxter’s customer portfolio. Establish executive-level customer engagement practices, including business reviews, governance meetings, strategic planning discussions, and executive sponsorship programs. Partner with Sales and Enterprise Accounts to identify retention risks, improve renewal readiness, and uncover opportunities for account growth and expansion. Collaborate across Clinical Operations, Product, Engineering, Technical Support, IDN Program Management, and Customer Experience teams to deliver a coordinated customer experience. Establish reporting, analytics, and voice-of-customer processes that provide actionable insights, improve decision-making, and drive continuous improvement. What you'll bring Bachelor’s degree in Business, Healthcare, Information Technology, Engineering, or a related field. 8-10 years of experience in Customer Success, Customer Experience, Account Management, Professional Services, Healthcare Technology, or a related customer-facing function. 3+ years of people leadership experience with a track record of developing talent and leading high-performing teams. Demonstrated success building, scaling, or transforming Customer Success organizations, operating models, or customer engagement programs. Strong expertise in customer health frameworks, success planning, product adoption, value realization, retention strategies, executive governance, and customer segmentation. Experience leading technical or multidisciplinary customer-facing teams and working effectively within complex, matrixed organizations. Excellent communication, executive presentation, relationship-management, and cross-functional influencing skills. Experience with Customer Success and CRM platforms such as Gainsight, Salesforce, or similar tools; healthcare technology or medical device industry experience strongly preferred. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $136,000 -$187,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position is also eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Design, develop, and maintain scalable .NET applications while mentoring team members and providing technical leadership. | 5+ years in software development with .NET, relational databases, HTTP services, cloud, and DevOps practices. | This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter As a Principal Software Engineer, you will play a crucial role in designing, developing, and maintaining software applications using the .NET framework. You will work closely with cross-functional teams to deliver high-quality solutions that meet our clients’ needs. This position requires strong technical expertise, problem-solving skills, and a passion for continuous learning. What You'll Do: Design, develop, test, and maintain scalable applications and services using C# and the .NET framework. Collaborate with product managers, architects, developers, and stakeholders to define technical requirements and solution designs. Develop and maintain RESTful APIs and GraphQL services that support modern application and integration needs. Write clean, maintainable, and high-quality code following established software engineering principles and best practices. Conduct code reviews, provide technical guidance, and contribute to the continuous improvement of development standards. Troubleshoot and resolve complex software defects, performance bottlenecks, and production issues. Partner with DevOps and engineering teams to support modern software delivery practices, including CI/CD and automated testing. Mentor and guide team members while fostering a culture of collaboration, innovation, and continuous learning. What You'll Bring: 5+ years of experience in software development with a strong focus on the .NET ecosystem, including C#, Web APIs, and modern application development practices. Strong experience designing, developing, and optimizing applications using SQL Server or other relational database technologies. Experience building and consuming HTTP-based services, including RESTful APIs and GraphQL architectures. Hands-on experience with Object Relational Mapping (ORM) technologies such as Entity Framework, Dapper, or similar data access frameworks. Experience building and supporting cloud-based solutions within Microsoft Azure and/or AWS environments. Knowledge of microservices architecture, distributed systems, and scalable application design principles. Familiarity with DevOps practices, CI/CD pipelines, automated testing, and modern software delivery methodologies. Strong problem-solving, communication, and collaboration skills, with experience working effectively in Agile environments and contributing to technical leadership initiatives. Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $120,000-$165,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. #LI-TV1 US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Develop and implement HR strategy for Front Line Care business unit and lead HR team in a complex environment. | Requires strategic oversight, organizational design, workforce planning, leadership, and executive coaching skills in a regulated multi-site setting. | This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your role at Baxter: Develop and implement the human resources strategy for Front Line Care in support of the business unit’s growth, innovation, quality and margin objectives and the desired Baxter culture. Serve as the principal HR advisor and coach to the President of Front Line Care and the FLC leadership team on organizational design, workforce planning, talent management and development, leadership effectiveness, total rewards, employee relations and change management. As a member of the Baxter HR Leadership Team, contribute to the shaping of enterprise people strategy, standards and HR operating model — not only its adoption within FLC. Success in this role requires strategic oversight and design capability coupled with the credibility and appetite to drive tactical execution personally and through a team, in a matrixed, highly regulated, multi-site environment. Organizational Relationships Reports to: Chief Human Resources Officer, Baxter International. Business Partner for President, Front Line Care. Supports Front Line Care LT/direct reports to President Leads: a team of HR Business Partners and HR professionals supporting FLC commercial, R&D, operations, quality/regulatory and enabling functions. Peers: HR leaders for Care & Connectivity Solutions, Medical Products & Therapies, Global Operations, and the enterprise functions; leaders of the Talent, Total Rewards, Talent Acquisition, HR Operations/People Services, HR Strategy, HRIS, and People Relations Centers of Excellence. Key business interfaces: FLC Finance, Legal and Compliance, Communications, Quality & Regulatory, Global Operations and Supply Chain, and regional/country HR leadership. Essential Responsibilities Business Partnership & People Strategy Translate business strategy into a people strategy. Develop, gain alignment on and execute a multi-year HR plan for FLC that is explicitly tied to revenue growth, innovation pipeline, quality, service and margin commitments; monitor its effectiveness continuously and pivot as conditions change. Act as a full member of the business leadership team. Contribute to commercial, operational and investment decisions with an independent point of view, not only on the people implications of decisions already made. Develop organization strategy. Identify and research human resources issues affecting the business; contribute information, analysis and recommendations to strategic direction; establish HR objectives in line with organizational objectives. Represent FLC into enterprise HR. Bring business-unit requirements into the design of enterprise HR programs, and act as an owner of enterprise HR outcomes as a member of the HR Leadership Team. Establish effective operating processes with the leadership team — including prioritization, resource allocation, decision rights, operating rhythm and governance — and drive the organizational alignment that enables strong partnership with functions inside and outside the business unit. Organization Design, Effectiveness & Workforce Planning Continually assess the effectiveness of the business model and organizational dynamics and lead efforts to realign or refocus structure, roles, spans and layers, and accountabilities as needed. Lead organization design work across a complex, multi-site, matrixed footprint spanning R&D, regulated manufacturing, quality, commercial and service, balancing global consistency against local and regulatory requirements. Own strategic workforce planning for FLC: capability gap analysis, build/buy/borrow decisions, critical role identification, location and footprint strategy, and cost-to-serve; partner with Finance on headcount planning, productivity targets and the annual operating plan. Design and lead restructuring and cost actions where required — including consultation processes, selection criteria, risk mitigation, and the leadership and communication plans that protect delivery and morale through change. Partner with the leadership team on team effectiveness — diagnosing leadership team dynamics, clarifying accountability, and facilitating interventions that improve how the top team operates. Talent Management, Development & Succession Own the talent agenda for the business unit: talent reviews, calibration, succession planning for critical and executive roles, and accelerated development plans for high-potential talent. Build technical and leadership capability in scarce, competitive skill areas relevant to FLC — including software and connected-device engineering, data and AI, systems and hardware engineering, regulatory and quality, and clinical and commercial excellence. Partner with Talent Acquisition and Executive Search on executive staffing, pipeline strategy, employer brand in key geographies, and the quality and speed of senior hiring decisions. Drive performance management across the business unit: goal setting, ongoing feedback, year-end review, differentiation of performance, and management of underperformance. Champion career pathing, internal mobility and retention for critical talent, using data to anticipate flight risk rather than react to it. Executive Coaching & Leadership Development Proactively coach senior leaders — including the FLC President and their direct reports — on leadership effectiveness, executive presence, decision making, team building and personal development, offering candid counsel and constructive challenge. Assess leadership capability against current and future business requirements and act decisively where capability, capacity or behavior does not meet the standard. Onboard and integrate senior hires and newly promoted leaders to accelerate their time to contribution. Culture, Engagement & Change Shape and reinforce the desired culture across the business unit, translating Baxter’s mission and values — courage, trust, collaboration, ownership and accountability for results — into observable leadership behaviors and management practice. Lead the engagement agenda: survey design input, interpretation of results, action planning with leaders, and follow-through that is measured rather than assumed. Serve as change leader for major business transitions — operating model shifts, systems implementations, site changes, portfolio moves and integration activity — including stakeholder analysis, communication planning and leader enablement, in partnership with Communications. Advance diversity, equity and inclusion within the business unit through representation goals, inclusive hiring and development practice, and accountability in talent processes. Total Rewards, Recognition & Performance Drive an effective reward and recognition strategy that reinforces the culture and behaviors the business needs, in partnership with the Total Rewards COE. Partner on compensation planning and governance: annual merit and bonus cycles, long-term incentive allocation, executive compensation recommendations, sales incentive plan design input, job architecture and leveling, and market competitiveness in key talent markets. Ensure pay decisions are defensible — internally equitable, externally competitive, and consistent with Baxter policy and applicable pay transparency and pay equity regulation. Employee Relations, Labor & Compliance Provide coaching and consultation on employee relations matters, including complex and escalated cases, investigations, performance and conduct issues, and separations; partner with Legal, Compliance and the ER COE on risk assessment and resolution. Oversee labor and works council relationships relevant to the business unit’s footprint, including consultation and information obligations in applicable international jurisdictions. Ensure HR practices meet the requirements of a regulated medical device environment, including training, qualification and documentation expectations under the quality management system, and cooperation with internal and external audits. Ensure compliance with applicable employment law and Baxter policy across all countries in scope, and escalate systemic risk appropriately. Portfolio Actions and Integration Act as HR lead for inorganic activity affecting the business unit — acquisitions, divestitures, partnerships and integrations — covering due diligence, organization and leadership design, retention strategy, harmonization of rewards and policy, culture integration and Day 1 readiness. Own the people workstream of post-close integration plans, including synergy commitments, and track realization against them. HR Team Leadership & Functional Excellence Lead, develop and inspire the FLC HR team, setting direction and standards, building business acumen and consulting capability, managing performance and building bench strength within the HR function. Ensure effective delivery through the HR operating model, holding a clear interface with COEs, HR Operations and regional HR so the business receives coordinated rather than fragmented support. Model hands-on execution. Operate fluidly between strategic design and personal delivery of the work, particularly where the organization is lean or the issue is high-stakes. Data, Analytics & Measurement Develop and implement measurement systems to determine the impact of HR programs, and report on them to business and HR leadership. Use workforce data and analytics — turnover and regretted attrition, internal fill rate, time to fill, span and layer, engagement, diversity representation, cost per head and productivity — to diagnose issues and make evidence-based recommendations. Set and track people KPIs as part of the business unit’s operating review, holding the same rigor as commercial and financial metrics. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $224,000 - $308,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses, commission, and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Lead IT procurement category strategies and manage supplier selection and contract negotiations. | Bachelor's or Master's degree with 8+ years category management experience in multinational firms, expertise in Software/SaaS sourcing and complex legal agreements. | This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your role For you, it’s all about the people. As a Sr. Manager IT Procurement, your impact on patient care is always top of mind. Your desire for challenging, mission-driven work and eagerness to meet unforeseen challenges head-on provide robust opportunities to grow your career as a business-focused IT partner. Baxter trusts and appreciates your curious and collaborative problem-solving nature. You enjoy taking ownership of processes that enable the business to work and serve our customers more efficiently. A global transformation is happening across our IT function—one where we are intentionally and thoughtfully reimagining how we partner with the business. Your expertise is a welcome addition and will be crucial in developing fresh solutions to optimize our technology for all of Baxter. You enjoy seeing the connection between the future and today as we look to simplify our technology landscape. Your past experiences and enthusiasm for innovation will help us streamline systems and initiatives, break down IT silos and work in an agile, hyper-collaborative model. To drive transformation, we will work smarter, not harder—which means you will be able to focus on value-driven outcomes while gaining regular exposure to the business as you grow your career with Baxter. What you'll be doing Collaborate with internal partners and use these relationships to create and lead category strategies, pipeline items and short/medium/long-term goals to support the ongoing delivery of product pipeline. Lead the supplier selection, risk assessment and contract negotiation process for key projects. Ensure that appropriate Supplier Relationship Management programs are in place for strategic and critical suppliers in the concerned categories of spend Provide regular progress updates to Senior Leadership and to key internal partners Lead negotiations across critical, complex and strategic supplier agreements using strong value-based techniques Monitor, track and report on savings and incremental value of sourcing activities Stimulate and support innovation by using the supplier base, regularly reviewing market developments, and mobilizing the appropriate internal network Be an encouraging leader within the organization on key solutions in the marketplace consistently ensuring that Vantive has line of sight to current trends in cost management What you'll bring Bachelor’s/Master’s degree in Supply Chain, Information Technology or Business Management Minimum 8+ years of category management experience with multinational organizations Previous experience sourcing Information Technology with an emphasis on Software/SaaS Proven experience in people, stakeholder and project management Ability to coordinate multiple parallel sourcing initiatives across different business groups Very strong analytic and negotiation skills Business sense and ability to develop critical thinking Experience in contracting includes but not be limited to Master Service Agreements, SaaS and Software License Agreements, Statements of Work, Amendments and NDAs Deep understanding of Procurement standard processes, supply markets, suppliers and products Ability to work in a multi-cultural and matrix environment Sophisticated understanding of pricing and licensing models and contracts terms We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is144,000-198,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Lead cross-functional business transformation initiatives and support enterprise platform enablement to optimize operational execution and scalability. | Bachelor's degree with 5+ years in program management, business analysis, or operational excellence, plus strong analytical and communication skills. | This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your role at Baxter The Program Manager, Business Transformation & Platform Operations serves as a strategic partner supporting business transformation, operational excellence, enterprise platform enablement, reporting, analytics, automation, and continuous improvement initiatives across Care Communications. This role partners with business and technical stakeholders to optimize processes, improve visibility, drive adoption of organizational capabilities, and enable scalable business operations. This role is intended to create sustainable coverage for critical transformation and platform operations work, reduce key-person dependency, and strengthen continuity across reporting, automation, governance, business compliance, revenue acceleration, and operational improvement efforts. What you will be doing: Lead and support cross-functional business transformation initiatives that improve operational execution, visibility, consistency, and scalability. Partner with leaders and stakeholders to identify process gaps, manual workarounds, data quality issues, and opportunities for simplification. Translate business needs into practical process, reporting, automation, and platform-enabled solutions. Support prioritization, sequencing, readiness, and adoption of business capabilities across multiple stakeholder groups. Enterprise Platform Enablement & Governance Support business-critical platforms and operational tools by coordinating enhancement requests, gathering requirements, supporting testing, and enabling adoption. Provide governance, administration support, roadmap coordination, user support, training, and continuous improvement for enterprise business systems. Learn new platforms and business processes quickly; develop enough fluency to connect system capabilities to operational needs and business outcomes. Partner with technical teams to clarify requirements, validate solutions, support readiness activities, and ensure business users understand process or system changes. Reporting, Analytics & Automation Develop, maintain, or support operational reports, dashboards, metrics, and business insights that improve decision-making and execution. Identify automation opportunities that reduce manual effort, improve consistency, and increase operational capacity. Support reporting governance, data quality improvement, and standardization of key operational metrics. Partner with teams to convert reporting needs into clear requirements, sustainable dashboards, and repeatable reporting routines. Stakeholder Partnership & Advisory Support Serve as a trusted business partner across PMO, PgMO, revenue, compliance, operations, and technical teams. Provide advisory support for business compliance, revenue acceleration, value-stream strategy, quoting transformation, reporting, automation, and process improvement needs. Communicate priorities, risks, tradeoffs, and recommendations clearly to business leaders and cross-functional partners. Help leaders identify which initiatives should be protected, deferred, or re-scoped based on available capacity and business impact. Documentation, Knowledge Transfer & Business Continuity Create and maintain process documentation, playbooks, standard work, and training materials for key platforms, reporting routines, and operational processes. Support knowledge transfer and cross-training to reduce reliance on a single individual for critical work. Build repeatable processes and governance routines that support long-term continuity and scalability. Maintain visibility to open risks, enhancement requests, reporting needs, and operational dependencies. What you will bring: Bachelor’s degree or higher in business, operations, analytics, information systems, program management, process improvement, or related field. 5+ years of experience in program management, business transformation, business analysis, operational excellence, reporting, automation, platform operations, or process improvement. Experience supporting enterprise applications, operational platforms, reporting tools, workflow solutions, or business systems. Demonstrated ability to learn new platforms, processes, and technologies and quickly become a credible business partner. Strong analytical, problem-solving, prioritization, and communication skills. Experience gathering requirements, documenting business processes, supporting testing, enabling adoption, and translating business needs into scalable solutions. Ability to work across business and technical teams, manage competing priorities, and communicate risks and recommendations clearly. Preferred Qualifications Experience with enterprise resource planning, customer relationship management, professional services automation, project portfolio management, workflow automation, analytics, or reporting platforms. Experience with Microsoft Power BI, Power Automate, SharePoint, Microsoft 365, Dynamics 365, Kantata, or similar platforms preferred, but not required. Experience supporting regulated, healthcare, compliance-driven, or operationally complex business environments. Experience with process improvement, change enablement, operational governance, data quality, and performance metrics. Project Management Professional, Certified Associate in Project Management, business analysis, Lean, Six Sigma, or continuous improvement certification preferred. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $120,000 to $165,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. #LI-OM1 US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. 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