AstraZeneca

Lead end-to-end SaaS solution implementations and coordinate between engineering and product teams to ensure delivery success. | Bachelor's degree and 7+ years delivering SaaS implementations in regulated industries with technical literacy and project management skills. | WHO WE ARE Are you ready to be part of the future of healthcare? Can you think big, be bold, and harness the power of digital and AI to tackle longstanding life sciences challenges? Then Evinova, a new health tech business part of the AstraZeneca Group might be for you! Transform billions of patients’ lives through technology, data, and innovative ways of working. You’re disruptive, decisive, and transformative. Someone excited to use technology to improve patients’ health. We’re building a new Health-tech business – Evinova, a fully-owned subsidiary of AstraZeneca Group. Evinova delivers market-leading digital health solutions that are science-based, evidence-led, and human experience-driven. Thoughtful risks and quick decisions come together to accelerate innovation across the life sciences sector. Be part of a diverse team that pushes the boundaries of science by digitally empowering a deeper understanding of the patients we’re helping. Launch pioneering digital solutions that improve the patients’ experience and deliver better health outcomes. Together, we have the opportunity to combine deep scientific expertise with digital and artificial intelligence to serve the wider healthcare community and create new standards across the sector. We are in an active growth phase. Our platform is evolving quickly, our customer base is expanding, and our delivery capability is scaling alongside it. We operate in a regulated environment, with sophisticated sponsor customers who have high expectations and real experience of enterprise implementation. We are building delivery capability that matches the quality of our product ambition. That means hiring people who bring structure, judgement, and honesty and who are energised by building something, not just running it. WHAT THE ROLE IS: As an Implementation and Success lead, the role owns an implementation from kick-off to close-out. You are the accountable delivery lead - the primary point of contact for the customer on delivery, the person who holds the plan and the risk, and the one who ensures the team around you is coordinated and on track and that the customer stays confident. It is a hands-on role; you are close enough to the build and rollout to spot problems before they advance. Accountability does not shift at debut— it continues through hypercare close-out. This role is the engine that turns a signed contract into a live, adopted solution. You will be joining a team that is scaling. There is no fully established playbook to inherit. Part of this role is contributing to how we deliver — detailing what works, improving what doesn’t, and helping us get better as we grow. WHAT YOU WILL BE DOING Managing customer implementations end to end across your active portfolio Owning the delivery plan, achievements, dependencies, and RAID log for each study — actively, not administratively Coordinating Solution Engineers, testers, and Product Engineering to keep builds on track Acting as the primary customer contact for delivery status, risk, and blocking issue throughout implementation Identifying where product development timelines or release scope build delivery risk — and managing that risk transparently with customers and internally Adapting delivery approach across deployment models — forward deployed, guided, and self-serve Closing out hypercare cleanly: lessons captured, handover detailed, no lingering post-go-live noise Contributing to the delivery playbook — documenting approach, flagging gaps, helping the team learn SKILLS AND EXPERIENCE Delivery and implementation Demonstrable track record of delivering SaaS implementations on enterprise platforms in regulated industries Has delivered while a product was still maturing — experienced with implementation risk that originates in adoption rate, customer and or timeline Structured delivery field: can show a real delivery plan, a maintained RAID log, and genuine risk decisions made under pressure Experienced running multiple concurrent implementations with different deployment models Knows how to hold delivery quality when the environment is ambiguous and there is no established playbook to follow Customer and Collaborator management Has managed sophisticated customers with high governance standards — pharma, life sciences, or similarly regulated enterprise environments Surfaces risk early and directly; does not manage it away to protect the relationship Communicates delivery status, product constraints, and timeline risk honestly — including when the message is uncomfortable Has held sponsor-side Digital and Data collaborator relationships at programme level Builds trust through delivery, not through reassurance Technical literacy Technically literate enough to lead engineers, read a data model, and understand integration dependencies — without being an engineer Comfortable engaging with Product Engineering on build sequencing, release scope, and configuration constraints Understands how AI-enabled product features affect implementation sequencing and data readiness Can identify when a product gap requires critical issue and frame it clearly for both technical and non-technical audiences Ways of working Brings structure to environments that do not yet have it — does not wait to be given a framework AI tooling is part of their current workflow for delivery planning and project management — not an aspiration Comfortable contributing to process development alongside live delivery Resilient under competing pressure from customer, commercial, and product directions simultaneously Essential Requirements Bachelor's Degree 7+ years of minimum experience Delivery of SaaS implementations on enterprise platforms — not just managed projects within a vendor-delivered model Shown experience to work on evolving products Active Technical Literacy is active, not passive Demonstrated work in pharma, life sciences, or a regulated enterprise environment This role is approved for remote working. The remote designation reflects the global nature of the customer portfolio and the expectation that meaningful, high-quality in-person engagement with customers is a core part of how this role operates, not an occasional addition to it. The annual base pay for this position ranges from $172,466.40 - 258,699.60 USD Annual. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Are you ready to bring new insights and fresh thinking to the table? Fantastic! We have one seat available, and we hope it’s yours. Apply today. Date Posted 13-Jul-2026 Closing Date 24-Jul-2026 Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form. AstraZeneca is a global, science-led, patient-focused biopharmaceutical company. We focus on discovering, developing and commercialising prescription medicines for some of the world’s most serious diseases. But we are more than one of the world’s leading pharmaceutical companies. At AstraZeneca, we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science, challenge convention and unleash your entrepreneurial spirit. To embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges. There is no better place to make a difference in medicine, patients, and society. An inclusive culture where you will connect different thinking to generate new and valuable opportunities. Where you will find a commitment to lifelong learning, growth and development for all. Our Inclusion & Diversity (I&D) mission is to create an inclusive and equitable environment where people belong, using the power of our diversity to push the boundaries of science to deliver life-changing medicines to patients. Inclusion and diversity are fundamental to the success of our company, because innovation requires breakthrough ideas that only come from a diverse workforce empowered to challenge conventional thinking. We’re curious about science and the advancement of knowledge. We find creative ways to approach new challenges. We’re driven to make the right choices and be accountable for our actions. As an organisation centred around what makes us human, we put a big focus on people. Across our business, we want colleagues to wake up excited about their day at the office, in the field, or in the lab. Along with our purpose to bring life-changing medicines to people across the globe, we have a promise to you: to help you realise the full breadth of your potential. Here, you’ll do work that has the potential to change your life and improve countless others. And, together with your team, you’ll shape a culture that unites and inspires us every day. This is your life at AstraZeneca.

Lead external communications strategies focusing on media relations, provide strategic counsel to senior leaders, manage media engagement, and oversee issues and crisis management. | Bachelor's degree with 5+ years in media relations in a multinational company, pharmaceutical or healthcare industry experience, and strong communication skills. | Senior Manager, Global Media Relations Gaithersburg, MD Global Corporate Affairs Hybrid Work- on average 3 days a week from office The Senior Manager leads implementation of external communications strategies, with a focus on media relations while also contributing to broader efforts to shape AstraZeneca’s external reputation. The role supports planning and execution aligned to the priorities of the global enterprise and those of Global Media Relations (GMR). This role provides strategic communications counsel, assessment, integrated planning and execution in support of senior leaders across the Therapy Areas and functional/cross-functional objectives. You'll play a key role in shaping external perceptions of AstraZeneca by proactively handling media engagement around key company milestones, financial communications, major initiatives, policies and issues – reinforcing the company’s science-led reputation. The role also involves assessing the competitive, media, and overall external landscape to leverage external communication opportunities and identify issues to be mitigated. What you'll do Develops and implements media relations campaigns and ongoing communication for use with media across the global Therapy Areas (TA) to promote AstraZeneca, our brands, and other initiatives. Builds and maintains relationships with global, top-tier regional and national, business, trade, and broadcast media outlets/reporters. Serves as spokesperson for company on key company topics, news flow, and issues, while proactively pitching media and responding to incoming media requests. Develops statements, press releases, and executive messages to reflect the company’s position on various proactive and reactive matters, including material/share-price sensitive events. Coaches senior leaders on media interview techniques/external speaking skills and supports on media and speaking engagements. Collaborates closely with internal TA colleagues to ensure brand messages are proactively shared with top-tier contacts and appropriately pulled through in all corporate external communications activities. Helps lead issues management and crisis preparedness activities for situations that could adversely impact AstraZeneca. Supports in developing and delivering a digital channels strategy for social, blog, and website. In collaboration with the in-country affiliates- develops and maintains a media and social media measurement approach to evaluate progress against AstraZeneca’s corporate reputation objectives. Evaluates in-country spokespeople and media relations capabilities and develops and handles capability building programmes. Essential for the role Bachelors degree 5+ years of hands-on experience in handling proactive/reactive media relations programmes on behalf of a multinational company, involving complex regulatory, legal, financial, etc. issues including litigation and business results Experience in the pharmaceutical and/or healthcare industry, with a track record of maintaining strong relationships with financial, pharma trade and consumer media. Previous employment in a global level role. Excellent verbal and written communication skills, with the ability to craft clear, compelling messages across channels. Experience partnering with senior leaders to support media interviews and their effectiveness in other executive external engagements. Desirable for the role Prior journalism experience Bachelor’s degree Geopolitical competence Office Working Requirements When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. The annual base pay for this position ranges from $ 124,608.80 - 186,913.20 USD. Our positions offer eligibility for various incentives—an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans. #LI-Hybrid Date Posted 08-Apr-2026 Closing Date 14-Apr-2026 Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form. AstraZeneca is a global, science-led, patient-focused biopharmaceutical company. We focus on discovering, developing and commercialising prescription medicines for some of the world’s most serious diseases. But we are more than one of the world’s leading pharmaceutical companies. At AstraZeneca, we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science, challenge convention and unleash your entrepreneurial spirit. To embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges. There is no better place to make a difference in medicine, patients, and society. An inclusive culture where you will connect different thinking to generate new and valuable opportunities. Where you will find a commitment to lifelong learning, growth and development for all. Our Inclusion & Diversity (I&D) mission is to create an inclusive and equitable environment where people belong, using the power of our diversity to push the boundaries of science to deliver life-changing medicines to patients. Inclusion and diversity are fundamental to the success of our company, because innovation requires breakthrough ideas that only come from a diverse workforce empowered to challenge conventional thinking. We’re curious about science and the advancement of knowledge. We find creative ways to approach new challenges. We’re driven to make the right choices and be accountable for our actions. As an organisation centred around what makes us human, we put a big focus on people. Across our business, we want colleagues to wake up excited about their day at the office, in the field, or in the lab. Along with our purpose to bring life-changing medicines to people across the globe, we have a promise to you: to help you realise the full breadth of your potential. Here, you’ll do work that has the potential to change your life and improve countless others. And, together with your team, you’ll shape a culture that unites and inspires us every day. This is your life at AstraZeneca.

Provide personalized patient support and treatment adherence assistance remotely, coordinate with healthcare providers and internal teams, and manage patient onboarding and ongoing support. | 3-5 years of case management or equivalent healthcare/customer service experience, strong communication and organizational skills, ability to work independently, and flexibility with work schedules. | OneSource Support Specialist Location: Remote Based (Eastern Standard Time-zone) This is a fully remote role based in the United States. Ideal candidate will reside within the time zone of the support territory, though all qualified candidates will be considered. The hours for this role would be 8:30a.m. to 5:00p.m. EST. Role may require up to 10% travel to existing Alexion sites. Travel needs may be higher during new hire trainings and refresher trainings. This is what you will do: The OneSource Support Specialist is a high-touch Patient Support Program (PSP) role within the Patient Services Department centered on delivering exceptional and personalized support to patients within the Alexion Rare Disease patient journey. Working as part of a Regional Care Team, the OneSource Support Specialist serves as the primary point of contact to patients and caregivers throughout their treatment journey from initial onboarding of product through long-term customized treatment adherence support. OneSource Support Specialist provide disease state education, treatment support through community connections, and access support for patients with rare and ultra-rare diseases. OneSource Support Specialist ensure patient treatment compliance and provide resolutions to non-clinical treatment issues for patients through communication and collaboration with both internal cross-functional partners and external stakeholders. You will be responsible for: • Providing exceptional initial onboarding experience and long term adherence support • Share materials on the disease, diagnosis, community resources and treatment support • Maintain and communicate up-to-date knowledge of the resources available as needed, including approved external resources • Place the required welcome calls to patients to introduce the OneSource program and confirm required/requested support • Communicate Benefit Investigation (BI) results with patients and HCP and help interpret them, as needed • Inform patient of financial support eligibility based on available programs • Enroll patient in Alexion financial assistance programs as eligible or refer to external support programs as appropriate • Proactively conduct routine and/or year-end reverification of coverage outreach by working with patients and caregivers, healthcare providers, insurance companies, and Alexion colleagues • Connect patients to the Alexion patient community and inform them about available advocacy groups for their disease • Assist patients in receiving required vaccinations either through Alexion or other vaccination locations • Efficiently navigate CRM documentation and other required record keeping during all patient interactions as to maintain high visibility into patient case status • Properly and immediately report Adverse Events during any customer interactions in the PV Event Reporting Tool • Act as the primary coordinator of all HCP needs across onboarding from case creation to product delivery and ongoing support through lifetime of product use • Coordinate with other appropriate HCP facing roles and cross functional partners to respond to questions from physicians and office staff and address any issues • Communicate with HCPs to confirm required/requested support or obtain missing information • Proactively and effectively consult with and engage the appropriate internal cross functional partners to resolve barriers quickly • Maintain working understanding of the reimbursement process, and leverage knowledge to communicate with internal and external stakeholders while insurance approval is being obtained and work with appropriate field specialists for denial/appeal support • Trigger initiation of adherence program on conclusion of onboarding and connect with patients through defined channels for the determined touchpoints based on product-specific programs • Educate prescribed patients and their caregivers regarding how to prepare for and what to expect during the long-term adherence of the Alexion product or switching from one Alexion product to another • Provide emotional support for patients and caregivers on continued administration of Alexion products Will also be crucial to: • Develop compliant and collaborative professional relationships with all relevant internal and external customers including but not limited to Patient Education Managers, Field Reimbursement Managers, Regional Account Managers, Customer Operations Representatives, Medical Accounts, Access Specialists, Specialty Pharmacies, Site of Care staff, and office coordinators • Effectively escalate access issues by informing the right stakeholders of actions to be taken to resolve any pending items in a timely manner • Collaboratively work with and share responsibilities with other Alexion members and external partners members for pull through of the target patient and HCP experience • Participate in any role appropriate cross functional collaboration work (e.g.Hypercare calls, regional cross functional meetings, One Alexion meetings) • Participate in other project work as needed You will need to have: • Minimum of 3 to 5 years Case Management OR recognized equivalent of education and experience (e.g. contact center, nursing, social service support, healthcare customer service, insurance reimbursement, patient advocacy, etc.) • Well-developed, effective communication, collaboration and problem-solving skills, as well as data entry/computer literacy skills • Ability to work independently, be goal-directed and have strong organizational skills • Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance/training of job-related skills/activities • Must be willing to adjust work schedules in response to department needs. • The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, email, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours. We would prefer for you to have: • BA/BS Degree is preferred; patient contact center or patient support program experience is a plus • Excellence at communicating over the phone and handling phone systems and/or experience in a call recorded environment • Familiarity with the relevant legal and regulatory components of the pharmaceutical and biotech industry • Rare disease experience a plus • Deep understanding of insurance coverage and reimbursement processes • Familiarity with managed care and particularly “buy and bill” therapy as well as with reimbursement for infused therapies • Experience dedicated to assisting patients/caregivers • Demonstrated success working within high performing cross-functional teams • Strong empathetic, communication and listening skills • Ability to act with urgency, flexibility, and creativity to quickly get patients on therapy • Strong organizational skills and ability to adapt to change and react constructively in a high-energy and fast paced environment • Demonstrates initiative, teamwork, and accountability The annual base salary for this position ranges from $82,000 to $124,000. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles) or to receive a retirement contribution (hourly roles). Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Date Posted 08-Oct-2025 Closing Date 07-Dec-2025 Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.

Lead and execute global communications strategies aligned with organizational transformation and operational objectives, advise stakeholders on communication issues, manage campaigns and digital channels, and oversee communication governance and effectiveness. | At least 10 years in internal or broader communications in large multinational companies, strong stakeholder engagement and leadership communication skills, experience with change communication, crisis management, digital media, and working in regulated, multicultural environments. | Are you passionate about people and skilled in crafting communication strategies that inspire diverse audiences? As AstraZeneca embarks on an exciting growth journey, we invite you to join our Global Business Partnering Communications team within Global Corporate Affairs. In this pivotal role, you'll provide strategic communications advice, challenge norms, and support business areas by forging strong partnerships and influential networks. Your expertise will ensure communications are integral to planning and decision-making, enabling long-term communication planning and proactive risk management. As the Director of Business Partnering Communications, you'll develop and execute comprehensive strategies that align with Global Operations' objectives, driving impactful initiatives in a dynamic environment. Accountabilities • Lead execution of prioritized global communications activities in line with the Global Operations Communications Strategy and Annual Plan. • Develop and deliver integrated communications plans to advance organizational transformation. • Advise and coach internal stakeholders on events/issues requiring internal communication. • Maximize the impact of priority campaigns through the Global Operations communications network. • Enhance the effectiveness of AZ's digital channels, delivering improvements and simplifications. • Serve as editor in chief for Ops TV, ensuring high-impact video content. • Collaborate with teams across GCA and the business for consistent messaging. • Lead communications related to supply/quality issues and site-level incidents. • Support development of communications strategy, governance, and capabilities across Global Operations. • Measure communication effectiveness and deliver value-adding solutions. • Manage contract resources for effective execution of communication activities. Essential Skills/Experience • Proven performer with at least 10 years of experience in internal communication or broader communications function in large scale multi-national companies. • Extensive stakeholder engagement experience, ability to build relationships at all levels and influence and present to, and influence, senior leader groups. • Track record of developing and delivering innovative and highly engaging communications to achieve tangible outcomes. • Experience of employee and leader communications and engagement plans and campaigns, change communication and event management. • Strong working knowledge of new media technologies with track record of use in internal communication activities. • Experience of managing complex issues/crises with international dimensions. • Experience in a multi-cultural, multi-national environment. • Excellent written and verbal communication skills in English. • Practical understanding of financial reporting and disclosure requirements at a UK publicly listed company a distinct advantage. • Experience of working in a highly regulated sector. Desirable Skills/Experience • Strong written and verbal communications skills, backed by comprehensive digital skills, and comfort using remote technologies. • Excellent stakeholder management, communication and presentation skills, with strong and influential personal credibility. • Excellent project management skills with proven ability to manage budgets, accounts and forecasts. • Sound judgment combined with strong interpersonal and influencing skills. • Ability to manage conflicting priorities, stakeholder & colleague expectations and deliver consistently high-quality outputs to agreed timescales. • Inquisitive mindset with well-developed critical/analytical abilities. • Strategic thinker looking outside for learning and ideas to ensure the most effective approaches are identified and considered. • Ability to instill confidence in others. • Proactive with high levels of self-motivation and personal accountability, bringing enthusiasm and energy to team, peer group and tasks. • Comfortable working independently and as part of a team. • Excellent eye for detail and upholding visual and verbal identity. • Resilient with a flexible approach. • Able to develop and maintain networks across business and cultural boundaries. At AstraZeneca, every day is an opportunity to make a meaningful impact. We empower our teams to drive excellence, leveraging diverse perspectives to innovate and improve. Our collaborative environment fosters growth through learning, enabling you to contribute significantly to our mission of transforming patients' lives. With a commitment to sustainability and compliance, we provide a platform for you to thrive while making a difference. Ready to take on this exciting challenge? Apply now to join us on this transformative journey! Date Posted 28-Aug-2025 Closing Date 29-Aug-2025 Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.