Artisight

Collaborate with clinical and technical teams to optimize OR workflows and implement AI-enabled solutions. | Requires RN license, 2+ years OR experience, and deep understanding of perioperative workflows. | About the Role We're seeking a Senior Clinical Consultant, OR with a strong perioperative background to collaborate with clinical, product, and engineering teams to implement and optimize an AI-powered smart hospital platform focused on operating room (OR) coordination. In this role, you'll translate real-world OR and perioperative workflows into scalable, technology-enabled solutions and help improve patient safety, operational efficiency, and clinician experience across the organization. You'll serve as a clinical bridge between frontline teams and product development, ensuring implementations are both clinically sound and operationally impactful. This role is remote, based in the United States with roughly 25% travel, and requires U.S. work authorization. What You’ll Do Partner with perioperative leaders, surgeons, anesthesia, and nursing teams; including Directors of Perioperative Services and hospital leadership, to assess, design, and optimize OR workflows using AI-enabled smart hospital capabilities Support implementation, configuration, and rollout of Artisight's platform for OR coordination and perioperative use cases across the entire continuum of care (pre-operative, intra-operative, post-operative, and PACU) Help improve workflows related to scheduling, staffing, case readiness, throughput, and perioperative handoffs Analyze clinical workflows, operational data, and end-user feedback to inform implementation strategy and product enhancements Collaborate closely with product, engineering, customer success, sales, and data teams to translate clinical needs into clear functional and workflow requirements Support training, go-live activities, provide education, and post-implementation optimization to drive adoption, usability, and sustained value Navigate shifting priorities, flex across initiatives, and communicate progress, insights, risks, and recommendations clearly to both clinical and technical stakeholders What you have Registered Nurse (RN) license Minimum 2 years of experience in an OR setting (as a scrub nurse, circulating nurse, OR coordinator, or similar perioperative role) Deep understanding of perioperative workflows, including the roles and responsibilities of scrub nurses, scrub techs, OR coordinators, and perioperative teams Demonstrated ability to translate clinical workflows into scalable, technology-supported processes Comfort working with multidisciplinary stakeholders including clinicians, operational leaders, and technical teams Strong communication skills with the ability to engage confidently in executive-level discussions A thoughtful, organized approach to clinical implementation, workflow redesign, and change management Startup mentality: comfortable working in ambiguity, thriving in dynamic environments, and taking initiative without rigid structure Bonus Points For Epic OpTime certification Familiarity with digital health platforms (MedTech), clinical informatics, or AI-enabled clinical tools Process improvement experience, particularly in building out OR programs, redesigning workflows, or leading clinical implementations Experience supporting implementations in complex health systems or multi-site hospital environments Why You’ll Enjoy This Role Impact: Your work directly improves OR efficiency, care team coordination, and patient outcomes through clinically grounded AI solutions Growth: You'll expand your influence beyond the bedside into clinical innovation, product development, and health technology leadership Team: You'll collaborate with perioperative clinicians, data scientists, engineers, and healthcare leaders shaping the future of smart hospitals Artisight is committed to fostering a diverse and inclusive workplace where individuals of all backgrounds, experiences, and identities are welcomed and valued. We actively encourage and welcome all candidates apply for this position, regardless of whether they meet 100% of the listed qualifications. We recognize that qualifications are not solely determined by a checklist but also by an individual's potential, growth mindset, and capacity to learn and contribute effectively to our team. Our recruitment and selection processes are designed to be fair and equitable, and we strive to eliminate any biases that may exist. We value diversity not only in terms of physical identity, e.g., gender, race, ethnicity, etc but also in perspectives, experiences, and backgrounds. We believe that a diverse workforce enriches our organization by bringing a variety of perspectives, ideas, and experiences to the table. We are committed to promoting a culture of inclusion and respect, and we actively seek to create an environment where everyone can thrive and contribute to our success. We invite all qualified individuals to consider joining our team and contributing to our mission and vision. Your unique talents and perspectives are valued assets that can help us achieve our goals.

Manage healthcare client relationships, drive product adoption, and support process improvements to ensure client retention and growth. | 5+ years in client success or account management, healthcare experience, ability to work with technical and clinical stakeholders, and strong communication skills. | About the Role We're seeking a Senior Client Success Manager to join our Client Experience team at Artisight. In this role, you'll drive value realization and relationship management for healthcare clients transitioning from sales prospects to long-term partners, and help strengthen retention, adoption, and growth across the organization. This role is remote, based in the United States, and requires U.S. work authorization. What You'll Do Partner with clients and internal teams to increase product adoption, uncover expansion opportunities, and strengthen client loyalty and retention Collaborate with clients to track and deliver on their business outcomes while promoting the value of Artisight's products and services Support and improve processes involving both internal and external stakeholders, including software deployment, clinical consultation, and technical issue resolution Drive new business growth within existing client accounts through advocacy and referenceability Manage client escalations and guide them to successful resolution Contribute to scaling Client Experience processes and policies alongside Artisight leadership Communicate progress, insights, and recommendations clearly to executive leadership teams and cross-functional stakeholders What You Have 5+ years of Client Success or Account Management with a technical (SaaS) product within Healthcare, or background in consulting or as a program delivery owner for a large enterprise within Healthcare Experience working in healthcare, specifically with patient care delivery systems and hospital operations Demonstrated ability to lead client relationships and drive customer retention with technical SaaS products Comfort working with executives, clinicians, project managers, and technical stakeholders Strong communication skills and a collaborative working style, with the ability to adjust your approach for different audiences A thoughtful, organized approach to managing complex processes and tracking client success metrics Knowledge of nursing workflows and hospital operations Bonus Points For Familiarity with customer success platforms and enterprise healthcare software Experience in sustaining business growth and profitability by maximizing customer value Exposure to analyzing data to improve customer outcomes and experience Why You'll Enjoy This Role Impact: Your work directly influences client satisfaction, clinical outcomes, and the success of healthcare organizations using Artisight's solutions Growth: You'll develop leadership capabilities while scaling processes in a growing healthcare technology company Team: You'll collaborate with Client Success leadership, sales, product, clinical consultants, and technical teams Artisight is committed to fostering a diverse and inclusive workplace where individuals of all backgrounds, experiences, and identities are welcomed and valued. We actively encourage and welcome all candidates apply for this position, regardless of whether they meet 100% of the listed qualifications. We recognize that qualifications are not solely determined by a checklist but also by an individual's potential, growth mindset, and capacity to learn and contribute effectively to our team. Our recruitment and selection processes are designed to be fair and equitable, and we strive to eliminate any biases that may exist. We value diversity not only in terms of physical identity, e.g., gender, race, ethnicity, etc but also in perspectives, experiences, and backgrounds. We believe that a diverse workforce enriches our organization by bringing a variety of perspectives, ideas, and experiences to the table. We are committed to promoting a culture of inclusion and respect, and we actively seek to create an environment where everyone can thrive and contribute to our success. We invite all qualified individuals to consider joining our team and contributing to our mission and vision. Your unique talents and perspectives are valued assets that can help us achieve our goals.

Serve as the primary technical contact for clients, leading technical discussions, coordinating internal teams, and ensuring customer success. | Requires 4+ years in a technical customer-facing role in Healthcare IT, with experience in technical implementations, communication skills, and familiarity with Linux, cloud platforms, and Windows. | About the Role We're seeking a Technical Account Manager to expand our client-facing technical solutions organization. In this role, you'll serve as the primary technical point of contact for clients, bridging the gap between Artisight's technical teams and customers throughout the project lifecycle, and help strengthen customer satisfaction, retention, and technical success across the organization. This role is remote and requires U.S. work authorization. What You’ll Do Partner with clients' technical stakeholders to provide expert-level guidance on implementation, integration, and operation of Artisight solutions Lead technical discussions and demonstrations that showcase deep product knowledge and Healthcare IT industry expertise Coordinate internal teams (Support, Deployment, Engineering) to troubleshoot and resolve complex technical issues Serve as the primary technical contact for assigned accounts, building strong relationships with key customer stakeholders Conduct product training, workshops, and onboarding sessions to ensure customers maximize the value of our solutions Provide regular reporting on customer health, product usage, and technical trends to inform strategic decisions Maintain thorough documentation of customer interactions, technical challenges, and resolutions What You Have 4+ years of experience in a Technical Account Manager, Solutions Engineer, or similar customer-facing technical role Experience working in Healthcare IT with a strong background in project management and technical implementations Demonstrated ability to explain complex technical concepts clearly to both technical and non-technical stakeholders with strong presentation and training facilitation skills Comfort working with Linux infrastructure, software development, cloud platforms (public and private), and Windows systems Strong communication skills and a collaborative working style, especially when coordinating cross-functional teams under pressure A thoughtful, organized approach to customer success and technical problem-solving Bonus Points For Bachelor's degree in Computer Science, Engineering, Information Technology, or related field PMP certification Why You’ll Enjoy This Role Impact: Your technical expertise directly ensures customer success and drives product adoption across healthcare organizations Growth: Develop deep expertise in Healthcare IT while building skills in customer relationship management and technical leadership Team: Collaborate closely with Product, Engineering, Support, and Deployment teams to deliver exceptional customer outcomes Artisight is committed to fostering a diverse and inclusive workplace where individuals of all backgrounds, experiences, and identities are welcomed and valued. We actively encourage and welcome all candidates apply for this position, regardless of whether they meet 100% of the listed qualifications. We recognize that qualifications are not solely determined by a checklist but also by an individual's potential, growth mindset, and capacity to learn and contribute effectively to our team. Our recruitment and selection processes are designed to be fair and equitable, and we strive to eliminate any biases that may exist. We value diversity not only in terms of physical identity, e.g., gender, race, ethnicity, etc but also in perspectives, experiences, and backgrounds. We believe that a diverse workforce enriches our organization by bringing a variety of perspectives, ideas, and experiences to the table. We are committed to promoting a culture of inclusion and respect, and we actively seek to create an environment where everyone can thrive and contribute to our success. We invite all qualified individuals to consider joining our team and contributing to our mission and vision. Your unique talents and perspectives are valued assets that can help us achieve our goals.

Design, develop, and maintain scalable web applications, collaborate with stakeholders, and mentor team members. | Requires 5+ years of software engineering experience, strong skills in TypeScript and React, and familiarity with web technologies and architectures. | About the Role We’re seeking a Senior Frontend Software Engineer to provide deep frontend expertise across our web applications. This role emphasizes modern TypeScript and React patterns, frontend architecture, and technical leadership through example. You’ll partner closely with a fullstack engineering team to improve frontend systems, promote best practices, and support the development of clinician-focused workflows. This role is remote and requires U.S. work authorization. What You’ll Do Design, develop, and maintain performant and scalable web applications Build new and improve existing features Partner with stakeholders to formulate new product strategies Collaborate closely with ML Engineers and AI Scientists to deliver novel capabilities Independently identify appropriate, pragmatic solutions Take ownership of problems from definition to deployment Define best practices and mentor teammates Drive frontend architecture and tooling decisions What you have 5+ years of software engineering experience Strong experience with TypeScript (preferred), JavaScript considered Strong experience with modern, scalable React patterns Experience with WebSockets Experience with automated testing Experience with Docker and the Linux CLI Experience with Git Bonus Points For Experience with Python Experience with relational databases Experience with event-driven architectures Experience with WebRTC streaming Experience with Django or another modern backend web framework Why You’ll Enjoy This Role Impact: Build intuitive, efficient workflows that amplify clinician expertise Growth: Grow through ownership, mentorship, and continuous learning with a highly collaborative team Team: Work closely with Engineers, ML Engineers, and AI Scientists Benefits: Competitive health plans, unlimited PTO, paid parental leave Artisight is committed to fostering a diverse and inclusive workplace where individuals of all backgrounds, experiences, and identities are welcomed and valued. We actively encourage and welcome all candidates apply for this position, regardless of whether they meet 100% of the listed qualifications. We recognize that qualifications are not solely determined by a checklist but also by an individual's potential, growth mindset, and capacity to learn and contribute effectively to our team. Our recruitment and selection processes are designed to be fair and equitable, and we strive to eliminate any biases that may exist. We value diversity not only in terms of physical identity, e.g., gender, race, ethnicity, etc but also in perspectives, experiences, and backgrounds. We believe that a diverse workforce enriches our organization by bringing a variety of perspectives, ideas, and experiences to the table. We are committed to promoting a culture of inclusion and respect, and we actively seek to create an environment where everyone can thrive and contribute to our success. We invite all qualified individuals to consider joining our team and contributing to our mission and vision. Your unique talents and perspectives are valued assets that can help us achieve our goals.