AnewHealth

Lead translation of patient feedback into prioritized recommendations to improve patient experience and trust. | Bachelor's degree and 7+ years in patient/customer experience or healthcare strategy with strong data synthesis and executive reporting skills. | AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states. Job Details The Sr. Manager, Patient Insights will lead the Patient Experience COE’s insight translation function, turning patient feedback, sentiment, complaints, escalations, journey signals, and communications performance into clear, prioritized recommendations that improve the patient experience. This role is accountable for helping the organization understand where patient friction occurs, why it matters, and what actions should be prioritized to improve trust, reduce avoidable contacts, strengthen retention, and support measurable experience improvement. This role will partner closely with Patient Communications, Digital Patient Experience, Growth, Operations, Clinical, Product/IT, Compliance, and Analytics/BI teams to connect patient signals to journey improvements, communications strategy, service recovery needs, and closed-loop action tracking. The Sr. Manager, Patient Insights will bring a strong patient communications and strategy background, with the ability to synthesize qualitative and quantitative inputs into executive-ready narratives and practical improvement plans. Responsibilities Lead Voice of Patient insight synthesis across key patient signal sources, including surveys, NPS, complaints, escalations, patient calls, reviews, sentiment themes, digital engagement signals, communications performance, and operational friction points. Translate patient feedback and experience signals into prioritized recommendations that improve patient trust, clarity, retention, digital adoption, medication completeness, packet readiness, and overall journey reliability. Own closed-loop insight tracking for the Patient Experience COE, including the process for moving from signal identification to theme validation, prioritization, action, implementation, and outcome measurement. Review and refresh the top patient friction drivers by journey stage, including referral/conversion, start of care, first 90 days, engagement center interactions, and ongoing support and retention (e.g., refill readiness, insurance changeover, etc.). Own the digital enablement strategy for the Health Navigator experience, including guided workflows that support packet completeness, missing information resolution, packet readiness, readiness gates, progress visibility, escalation triggers, and appropriate human handoffs. Partner Patient Experience leadership to ensure insights inform journey enablement playbooks, patient-facing readiness standards, communications governance, and service recovery planning. Partner with Operations, Clinical, Growth, and partner-facing teams to validate root causes, understand frontline workflow implications, and identify experience insights that impact referral conversion, onboarding completion, patient activation, partner confidence, and practical execution. Support AI-driven patient sentiment initiatives by helping define theme taxonomy, QA sampling approaches, classification logic, escalation categories, and actionability standards. Maintain a prioritized patient insights backlog, ensuring high-impact themes are documented, routed to the right owners, and tracked through resolution or decision. Support experience measurement for major initiatives, pilots, change events, and transformation workstreams by defining baseline patient signals, expected impact, leading indicators, and post-launch insight readouts. Create monthly insight readouts for Patient Experience leadership and cross-functional partners, including key themes, top drivers, actions in flight, ownership, status, measurable movement over time, and any future recommendations with respective ROI. The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned consistent with knowledge, skills, and abilities required for the job. Not all duties may be assigned to a position. Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's degree in Communications, Marketing, Healthcare Administration, Business, Public Health, Health Informatics, Customer Experience, Data Analytics, or related field. Master’s degree preferred. Experience Required: 7+ years of progressive experience in patient experience, customer experience, patient communications, healthcare strategy, insights, marketing strategy, service design, operations enablement, or related disciplines. Required: Experience translating patient/customer feedback, sentiment, complaints, surveys, or operational signals into actionable recommendations and improvement priorities. Required: Strong background in patient or customer communications strategy, including the ability to understand how messaging, education, channel strategy, and service recovery influence patient trust and behavior. Required: Experience developing executive-ready narratives, recommendations, and readouts that synthesize multiple inputs into clear business and patient experience implications. Required: Experience partnering cross-functionally with Operations, Clinical, Product/IT, Growth, Compliance, Analytics, or business leaders to validate root causes and drive action from insights. Preferred: Healthcare experience, including pharmacy, payer, provider, care delivery, patient access, patient onboarding, contact center, medication management, or digital health experience. Preferred: Experience with Voice of Customer or Voice of Patient programs, NPS/survey programs, complaints and escalations analysis, sentiment analysis, journey mapping, or closed-loop improvement systems. Preferred: Experience supporting AI-enabled sentiment, text classification, survey analytics, or patient feedback categorization, including QA validation and theme taxonomy development. Skills & Abilities Required: Strong synthesis and strategic thinking skills, with the ability to connect patient signals, communications needs, operational realities, and enterprise priorities. Required: Excellent written and verbal communication skills, with the ability to create crisp executive narratives, recommendations, and decision-ready materials. Required: Strong understanding of patient journey design, patient communications, service recovery, and how experience breakdowns impact trust, retention, and operational performance. Required: Ability to translate ambiguous patient feedback into clear themes, root-cause hypotheses, prioritized actions, and measurable success criteria. Required: Strong stakeholder management skills, with the ability to influence without authority and drive alignment across cross-functional teams. Required: Strong analytical orientation, including comfort interpreting dashboards, surveys, qualitative feedback, call themes, complaints, escalations, and performance trends. Required: Strong governance discipline, including the ability to maintain insight backlogs, closed-loop trackers, theme taxonomies, and recurring reporting cadences. Required: Comfort operating in regulated healthcare environments where patient-facing content, patient signals, and service recovery recommendations require appropriate review and judgment. Preferred: Familiarity with survey tools, CRM systems, contact center reporting, sentiment tools, BI dashboards, digital engagement metrics, and AI-enabled classification tools. Preferred: Familiarity with pharmacy operations, medication management workflows, patient onboarding, refill readiness, digital engagement, and start-of-care processes. Physical/Mental Demands: This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. May be necessary to work extended hours as needed. Expected Hours of Work: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. This may be considered a remote position based on manager discretion. Travel: Travel may be required for key enterprise or department meetings, site visits, or conferences. This is a remote position. AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire. AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country. AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. The company enables better health and quality of life for patients while helping the healthcare organizations who support them improve key clinical and cost outcomes. Established in 2023 through the combination of ExactCare Pharmacy and Tabula Rasa HealthCare, AnewHealth provides a suite of solutions that includes comprehensive pharmacy services with national dispensing; proprietary science-based technology to optimize medication therapy; full-service pharmacy benefit management; and specialized support services for PACE (Program of All-Inclusive Care for the Elderly). Today, AnewHealth cares for more than 100,000 people nationwide through strong healthcare partnerships with risk-bearing providers, primary and specialty care providers, kidney care and dialysis providers, home health organizations, and managed care plans. Want to learn more about working at AnewHealth? Visit our website to explore who we are, discover our award-winning culture and benefits, and watch our video to get a closer look. AnewHealth and its affiliated companies are equal opportunity employers. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Learn About Our Culture Don’t see a job that fits your skills? Share your information with us, and we can reach out to you when something becomes available! Just click Introduce Yourself below or in the top-right corner of the page. Create an account with us, and you can get alerts when jobs become available that peak your interest! Click on Sign In in the top-right corner and Create Account. Once logged in, click on Job Alerts in the top-right corner to create a job alert.

Design and maintain scalable and secure RESTful APIs and backend services in Azure environment, lead design reviews, and mentor engineers. | Bachelor's degree and 7+ years software development experience with deep expertise in C#, .NET, and Microsoft Azure services. | AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states. Job Details We are seeking a Senior Software Engineer with deep expertise in Microsoft .NET, C#, and Microsoft Azure to design, build, and maintain scalable, secure, and highly available APIs. This role is responsible for technical ownership of backend services in an Azure-first environment and for contributing to architecture, reliability, and engineering best practices. Responsibilities Design, develop, and maintain RESTful APIs and backend services using C# and modern .NET in Microsoft Azure Own the full lifecycle of Azure-based API development, including design, implementation, deployment, monitoring, and ongoing support Architect solutions using Azure services to ensure scalability, security, and high availability Implement and maintain API security using Azure AD, OAuth 2.0, OpenID Connect, and JWT Collaborate with product managers, architects, and front-end teams to translate business requirements into technical solutions Lead technical design reviews and contribute to cloud and application architecture decisions Monitor and optimize application performance, reliability, and cost in Azure Review code, enforce engineering standards, and mentor junior and mid-level engineers Troubleshoot and resolve complex production issues in cloud-hosted environments Improve CI/CD pipelines and development workflows using Azure DevOps or GitHub Actions Embody AnewHealth’s Core Values in all communications and interactions. Other duties as assigned. The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's degree in Computer Science, similar technical field of study, or 4+ years of related experience and/or equivalent combination of education and experience required. Experience Required: 7+ years of professional software development experience Strong expertise in C# and modern .NET (.NET 6/7/8) Extensive experience designing and maintaining RESTful APIs Hands-on experience with Microsoft Azure services, such as: Azure App Service, Azure Functions, or Azure Kubernetes Service (AKS)Azure SQL Database or SQL ServerAzure Storage, Key Vault, and Application Insights Solid understanding of object-oriented design, SOLID principles, and design patterns Experience with authentication and authorization in Azure environments Strong experience with automated testing (unit, integration, and API tests Preferred: Experience with microservices and distributed systems in Azure Familiarity with containerization using Docker and orchestration with AKS Experience with Infrastructure as Code (ARM, Bicep, or Terraform) Knowledge of messaging and event-driven architectures (Azure Service Bus, Event Grid, Confluent/Kafka) Experience documenting APIs using Swagger / OpenAPI Skills & Abilities Strong communication and collaboration skills Ability to take ownership of complex, cloud-based systems Comfortable influencing technical direction and best practices Passion for building reliable, maintainable, and secure cloud solutions Schedule: This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Travel: Travel may be required for special organization or department events, department team meetings, trade shows, conferences, and other client engagements. This is a remote position. AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire. AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country. AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. The company enables better health and quality of life for patients while helping the healthcare organizations who support them improve key clinical and cost outcomes. Established in 2023 through the combination of ExactCare Pharmacy and Tabula Rasa HealthCare, AnewHealth provides a suite of solutions that includes comprehensive pharmacy services with national dispensing; proprietary science-based technology to optimize medication therapy; full-service pharmacy benefit management; and specialized support services for PACE (Program of All-Inclusive Care for the Elderly). Today, AnewHealth cares for more than 100,000 people nationwide through strong healthcare partnerships with risk-bearing providers, primary and specialty care providers, kidney care and dialysis providers, home health organizations, and managed care plans. Want to learn more about working at AnewHealth? Visit our website to explore who we are, discover our award-winning culture and benefits, and watch our video to get a closer look. AnewHealth and its affiliated companies are equal opportunity employers. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Learn About Our Culture Don’t see a job that fits your skills? Share your information with us, and we can reach out to you when something becomes available! Just click Introduce Yourself below or in the top-right corner of the page. Create an account with us, and you can get alerts when jobs become available that peak your interest! Click on Sign In in the top-right corner and Create Account. Once logged in, click on Job Alerts in the top-right corner to create a job alert.

Process prescriptions and manage patient care issues in a high-volume pharmacy environment. | Requires pharmacy technician certification, prior pharmacy experience, and ability to work in fast-paced administrative setting. | AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states. Job Details Pharmacy Technicians in our Patient Care Center of Excellence may hold multiple duties to ensure ExactCare’s patients receive quality care out of their pharmacy services. They will work in a closed-door pharmacy environment, spending their time speaking with patients, doctors and facilities on the phone in addition to the outline job duties and responsibilities. Job duties will vary from phone work and navigating multiple pharmacy software systems to supporting the various stages of patient care/contact. These areas of responsibility will fluctuate based on organizational needs, allowing the Pharmacy Technician to develop multiple skillsets. This is an office (or remote) based, cubicle environment, allowing the Pharmacy Technician to provide an exceptional patient experience. ExactCare Pharmacy provides a fast-paced, high energy environment, allowing Pharmacy Technicians to excel in many areas with a focus on phone based pharmacy work. Responsibilities Providing an exceptional customer service experience each day in a phone based environment. Enter a high volume of data; processing prescription information with speed and accuracy. Utilizing sound drug knowledge to effectively receive prescription authorizations, clarifications or transfers. Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks. Requiring outbound calls to patients. Working through current case queues to problem solve for patient care issues. Serving as a liaison between the clinical pharmacists and other medical professionals on patient’s behalf. Partner with technicians and pharmacists to ensure that new patients are successfully on-boarded to ExactCare. Maintaining patient records with strong attention to detail and confidentiality. Accurate retrieval of all prescription information and verifying through doctor calls. Placing welcome calls to newly on-boarded patients and establish a trusted point of contact. Placing outbound calls to patients to create, maintain or update their medication profiles. Serve as backup support for times of higher patient call volume. Effectively assist with patient questions over the phone. Performing in a high volume, fast paced environment to support ExactCare’s nationwide patient base. Embody AnewHealth’s Core Values in all communications and interactions. Other duties as assigned. The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High school diploma/GED Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate Must maintain a pharmacy technician registration with State Board of Pharmacy Experience Must be 18+ years of age Prior experience in a pharmacy setting Ability to perform in an office based (or remote) setting that requires sitting at a desk 90% of the time Skills & Abilities Comfortable working in a phone-based environment. Ability to work independently. Self-motivated and goal oriented. Ability to utilize computer equipment, technology and work within multiple software programs to receive medication authorizations, clarifications and/or transfers. Exceptional customer service skills; servicing doctor’s office, pharmacist, and patient needs over the phone. Thorough drug knowledge. Pharmacy billing knowledge. Knowledge of appropriate processes in taking prescriptions, clarifications and transfers including clear written and verbal communication. Strong prioritization and organizational skills. Maintain a high degree of confidentiality. Passion to help people and enrich their lives. Ability to think critically and document pertinent details in a world class manner that is compliant with state and federal regulations. Physicals/Mental Demands: This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to commute to multiple site locations within assigned territory. May be necessary to work extended hours as needed. Schedule: This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire. AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country. AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. The company enables better health and quality of life for patients while helping the healthcare organizations who support them improve key clinical and cost outcomes. Established in 2023 through the combination of ExactCare Pharmacy and Tabula Rasa HealthCare, AnewHealth provides a suite of solutions that includes comprehensive pharmacy services with national dispensing; proprietary science-based technology to optimize medication therapy; full-service pharmacy benefit management; and specialized support services for PACE (Program of All-Inclusive Care for the Elderly). Today, AnewHealth cares for more than 100,000 people nationwide through strong healthcare partnerships with risk-bearing providers, primary and specialty care providers, kidney care and dialysis providers, home health organizations, and managed care plans. Want to learn more about working at AnewHealth? Visit our website to explore who we are, discover our award-winning culture and benefits, and watch our video to get a closer look. AnewHealth and its affiliated companies are equal opportunity employers. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Learn About Our Culture Don’t see a job that fits your skills? Share your information with us, and we can reach out to you when something becomes available! Just click Introduce Yourself below or in the top-right corner of the page. Create an account with us, and you can get alerts when jobs become available that peak your interest! Click on Sign In in the top-right corner and Create Account. Once logged in, click on Job Alerts in the top-right corner to create a job alert.

Design, deploy, and manage scalable Azure cloud infrastructure with automation and security controls. | 7+ years Azure cloud experience, proficiency in Terraform or ARM templates, Python or PowerShell scripting, and DevOps practices. | AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states. Job Details We are seeking an experienced Azure Infrastructure Engineer to join our team. The ideal candidate will have strong expertise in designing, deploying, and managing cloud‑based solutions in Microsoft Azure. This role will work closely with our DevOps and security teams to build scalable, secure, and efficient cloud infrastructure that supports our business needs. Responsibilities Create and maintain cloud infrastructure and services, including computers, storage, networking, and databases Implement automation for the provisioning and management of cloud resources Implement security controls and conduct security audits and risk assessments Work with development, security, and operations teams to ensure best practices withing the Azure cloud space Provide support and troubleshooting for Azure infrastructure issues, and escalate issues as needed Improve monitoring infrastructure and optimize cloud resources for performance and cost efficiency Provide customer and project support, as needed Collaborate and maintain IT support process documentation (policies, procedures, best practices) Communicate effectively with all parties internal and external Produce reports related to projects, KPIs, compliance adherence The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Preferred: Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience 7+ years of experience in Azure cloud development and management. Proficiency in Azure services such as Azure Virtual Machines, Azure Storage, and Azure Networking. Experience with Infrastructure as Code tools like Azure Resource Manager (ARM) templates or Terraform. Strong scripting skills in PowerShell, Python, or similar languages. Understanding of DevOps practices and GitLab CI/CD pipelines is preferred. Skills & Abilities Excellent communication skills. Ability to read and interpret technical data. Ability to present information. AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire. AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country. AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. The company enables better health and quality of life for patients while helping the healthcare organizations who support them improve key clinical and cost outcomes. Established in 2023 through the combination of ExactCare Pharmacy and Tabula Rasa HealthCare, AnewHealth provides a suite of solutions that includes comprehensive pharmacy services with national dispensing; proprietary science-based technology to optimize medication therapy; full-service pharmacy benefit management; and specialized support services for PACE (Program of All-Inclusive Care for the Elderly). Today, AnewHealth cares for more than 100,000 people nationwide through strong healthcare partnerships with risk-bearing providers, primary and specialty care providers, kidney care and dialysis providers, home health organizations, and managed care plans. Don’t see a job that fits your skills? Share your information with us, and we can reach out to you when something becomes available! Just click Introduce Yourself below or in the top-right corner of the page. Create an account with us, and you can get alerts when jobs become available that peak your interest! Click on Sign In in the top-right corner and Create Account. Once logged in, click on Job Alerts in the top-right corner to create a job alert. Visit our website to learn about AnewHealth, our award-winning culture and benefits! AnewHealth and its affiliated companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Learn About Our Culture

Architect, develop, and oversee secure pharmacy system integrations ensuring compliance with healthcare standards and lead technical teams. | 5+ years in healthcare integration engineering with deep knowledge of NCPDP standards, Python, C# .NET, Databricks, and leadership experience. | AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states. Job Details Responsibilities Architect, develop, and oversee secure integration solutions for pharmacy systems ensuring compliance with NCPDP Telecommunications Standard and NCPDP SCRIPT (SureScripts) Standard. Lead the design and implementation of robust Pharmacy EDI workflows to support financial and supply chain operations. Develop and maintain APIs and data transformation components using Databricks, Python, and C# .NET, T-SQL, ensuring high performance and scalability. Serve as the technical expert for integration best practices, security standards, and troubleshooting complex interface issues. Collaborate closely with stakeholders across pharmacy operations, compliance, and IT to understand integration requirements and deliver reliable solutions. Oversee the monitoring and optimization of integration workflows to ensure data integrity and system uptime. Create and maintain clear technical documentation for interfaces, data mappings, and workflows. Mentor integration engineers, review code and design deliverables, and promote knowledge sharing within the team. Stay current with evolving pharmacy and healthcare interoperability standards, recommending enhancements to maintain compliance and drive innovation. Requirements Bachelor’s degree in Computer Science, Information Systems, Healthcare Informatics, or related field (or equivalent experience). 5+ years of experience in integration engineering, interface development, or systems integration within the pharmacy or healthcare domain. Deep knowledge and hands-on experience with NCPDP Standards focusing on Telecommunications and SureScripts (SCRIPT). Extensive experience with healthcare EDI transactions Advanced proficiency in Python and C# .NET for building robust integration solutions. Strong hands-on experience with Databricks or similar platforms for data orchestration and transformation. Proven ability to design and manage complex integration architectures, including APIs (REST, SOAP) and secure data exchange protocols. Demonstrated leadership skills with experience mentoring engineers and leading technical projects. Excellent problem-solving abilities and clear communication skills. Preferred Qualifications Experience working with pharmacy benefit managers (PBMs), retail pharmacy chains, or health information exchanges (HIEs). Familiarity with cloud-based integration tools and modern data architecture, Azure is preferred. Knowledge of NCPDP, HL7, FHIR, or other healthcare interoperability standards AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire. AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country. AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. The company enables better health and quality of life for patients while helping the healthcare organizations who support them improve key clinical and cost outcomes. Established in 2023 through the combination of ExactCare Pharmacy and Tabula Rasa HealthCare, AnewHealth provides a suite of solutions that includes comprehensive pharmacy services with national dispensing; proprietary science-based technology to optimize medication therapy; full-service pharmacy benefit management; and specialized support services for PACE (Program of All-Inclusive Care for the Elderly). Today, AnewHealth cares for more than 100,000 people nationwide through strong healthcare partnerships with risk-bearing providers, primary and specialty care providers, kidney care and dialysis providers, home health organizations, and managed care plans. Don’t see a job that fits your skills? Share your information with us, and we can reach out to you when something becomes available! Just click Introduce Yourself below or in the top-right corner of the page. Create an account with us, and you can get alerts when jobs become available that peak your interest! Click on Sign In in the top-right corner and Create Account. Once logged in, click on Job Alerts in the top-right corner to create a job alert. Visit our website to learn about AnewHealth, our award-winning culture and benefits! AnewHealth and its affiliated companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Learn About Our Culture