Acentra Health, LLC

The Clinical Manager is responsible for overseeing clinical operations and ensuring high-quality patient care while meeting compliance and regulatory requirements. This includes supervising staff, monitoring care quality, and coordinating with healthcare professionals. | An active unrestricted RN license and a minimum of three years of clinical management experience are required. Strong knowledge of regulatory standards and healthcare laws is essential. | Company Overview Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and Responsibilities Acentra Health is looking for a Clinical Manager to join our growing team. Job Summary: The Clinical, Manager is responsible for overseeing the clinical operations of the organization, ensuring that the highest quality of care is provided to patients while meeting compliance and regulatory requirements. Responsibilities: Supervise clinical staff and oversee day-to-day operations. Monitor quality of care and compliance with policies and regulations. Coordinate with healthcare professionals to ensure seamless care delivery. Provide training and support to clinical staff to enhance their skills and performance. Evaluate staff performance and provide feedback. Manage budgets and resources effectively to optimize clinical operations. Participate in strategic planning for clinical services. Conduct regular staff meetings to discuss operational issues and improvements. Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time. Qualifications Required Qualifications Active unrestricted RN license required. Minimum three years of clinical management experience required. Strong knowledge of regulatory standards and healthcare laws. Preferred Qualifications Bachelor's degree in nursing or healthcare administration preferred. Excellent leadership and interpersonal skills. Ability to manage multiple priorities effectively. Strong communication and problem-solving abilities. Why us? We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. We do this through our people. You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. Benefits Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more. Thank You! We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search! ~ The Acentra Health Talent Acquisition Team Visit us at https://careers.acentra.com/jobs EEO AA M/F/Vet/Disability Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. Compensation The pay range for this position is listed below. “Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.” Pay Range USD $76,032.00 - USD $95,040.00 /Yr.

The Customer Service Representative will answer incoming calls and resolve customer inquiries while adhering to internal policies. They will interact with external partners and serve as a liaison between internal and external stakeholders. | A minimum of a High School Diploma or GED is required, along with 2+ years of customer service experience. Preferred qualifications include call center experience and knowledge of medical terminology. | Company Overview Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and Responsibilities Acentra Health is looking for a Customer Service Representative to join our growing team. Job Summary: The purpose of this position is to answer incoming telephone calls, and resolve customer questions, complaints, and requests while adhering to internal policies and procedures. Responsibilities: Develop and maintain working knowledge of internal policies, procedures, and services. Utilize automated systems to log and retrieve information; perform accurate and timely data entry. Receive inquiries by telephone, email, fax, or mail and communicate responses within required turnaround times. Respond to telephone inquiries in a prompt, accurate, and courteous manner. Interact with external partners such as hospitals, physicians, beneficiaries, or other program recipients. Serve as liaison between the internal and external partners. Investigate and resolve or report provider problems. Meet or exceed standards for call volume and service level per department guidelines. Initiate cases by collecting and entering demographic, provider, and procedure information into the system. Complete daily, monthly, and quarterly reports necessary for clinical team operations. Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. Qualifications Required Qualifications/Experience: A minimum of a High School Diploma OR GED equivalent is required. Candidates with a higher level of education are also encouraged to apply. 2+ years of customer service experience. Work Schedule: Open availability to work from 8:00 AM until 5:00 PM Eastern, Monday through Friday. The background check for this role requires fingerprinting, per contract requirements. Preferred Qualifications/Experience: 2+ years of experience in a call center. 2+ years of telephonic experience. Knowledge of medical terminology. Knowledge of the health insurance industry. Effective verbal and listening skills. Bilingual in Spanish and English. #LI-SD1 Why us? We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. We do this through our people. You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. Benefits Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more. Thank You! We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search! ~ The Acentra Health Talent Acquisition Team Visit us at Acentra Health EEO AA M/F/Vet/Disability Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. Compensation The pay range for this position is listed below. “Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.” Pay Range USD $17.50 - USD $19.50 /Hr.

Analyze business problems and user requirements in healthcare systems, document processes, support testing and implementation, and liaise between clients and technology teams. | Bachelor’s degree, 3+ years healthcare business analysis experience, knowledge of SDLC, healthcare industry familiarity, and strong communication and documentation skills. | Company Overview: Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and Responsibilities: Acentra Health is looking for a Business Analyst, Mid to join our growing team. Job Summary: The purpose of this position is to analyze business problems, identify gaps, and provide technical support in areas around moderately complex information systems under moderate supervision. Understanding of how claims are processed within the Medicaid system. Strong knowledge of Medicare, Medicaid, or other healthcare verticals Responsibilities: • Functions as an individual contributor and works under moderate supervision with clearly defined guidelines and direction • Develops documentation related to moderately complex projects and information systems • Applies business analysis knowledge to review and analyze systems problems to identify solutions • Analyzes user requirements and client business needs using standard procedures • Identifies and manages scope of changes based on client requirements • Supports testing, user acceptance testing, and implementation of information systems • Ensures bi-directional traceability of requirements • Tracks and reports status of work assignments and escalates issues and risks to senior management as required • Engages in solutions development to existing business process problems • Demonstrates strong knowledge of Business Analysis methodologies, best practices, and procedures • Participates in requirements management and design session activities • Acts as a liaison between the client and the technology teams • Provides customer support in assisting with the presentation of demos to the client • Keeps abreast of new technology and market developments • Identify all business process configuration and analyze/document the changes • Supports technical and business analysis mentoring of Associate Business Analysts • Documents comprehensive End-to-End Business Process flows, providing clear visual representations of operational workflows • Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules Qualifications: Required Qualifications • Bachelor’s degree in computer science, Engineering, Business Administration, or a closely related field • 3+ years of experience in healthcare business analysis or close related field • Experience with systems development life cycle (SDLC) • Experience in the healthcare industry Preferred Qualifications • Strong skills in Excel, Word, Visio and other tools for data analysis and documentation. • Excellent verbal and written communication skills to effectively interact with diverse stakeholders, facilitating productive discussions. • Understanding of how Payables and Receivables are created for both Claims and Managed Care Organization (MCO) transactions. • Familiarity with the end-to-end process of payment generation for FFS (Fee-for-Service) and MCO Providers. • Understanding the generation of 835/820 EDI transactions is highly valued. • Demonstrated ability to work effectively and collaboratively with cross-functional teams. • Demonstrated leadership skills, initiative, a team-oriented mindset, and self-motivation. • Knowledge of data modeling and relational database concepts Why us? We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. We do this through our people. You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. Benefits Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more. Compensation The pay range for this position is listed below. “Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.” Thank You! We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search! ~ The Acentra Health Talent Acquisition Team Visit us at https://careers.acentra.com/jobs EEO AA M/F/Vet/Disability Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. #LI-SF1 Pay Range: USD $71,552.00 - USD $111,800.00 /Yr.

Plan, organize, and execute conferences and events including logistics, budgeting, marketing, and on-site support to ensure successful event delivery. | Requires 2+ years event coordination experience or equivalent, strong organizational and communication skills, proficiency in Microsoft Office, flexibility for travel and evening/weekend work. | Company Overview: Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and Responsibilities: Acentra Health is looking for a Marketing Conference & Event Coordinator/Specialist to join our growing team. Job Summary: The Marketing Conference and Event Coordinator/Specialist will be responsible for planning, organizing, and executing events that align with the organization’s goals and objectives. This role requires a detail-oriented professional who thrives in fast-paced environments, can manage multiple priorities, and collaborates effectively with cross-functional teams. The ideal candidate will bring creativity, strong organizational and project management skills, and excellent communication to ensure events run smoothly and deliver impactful experiences. Responsibilities: • Manage all aspects of conference sponsorship and event logistics, including, but not limited to, registration; attendee management; coordination with travel agents; booth design (with creative team), shipping, and setup; scheduling; meeting and demo room arrangements; material shipping and storage; attendee communications; team briefings; and abstract submissions • Event Planning & Execution: Coordinate logistics for in-person, virtual, and hybrid conferences and events, including venue selection, vendor management, catering, décor, transportation, technology setup, and day-of execution • Budget Management: Assist in developing and managing conference and event budgets, negotiating vendor contracts, and tracking expenses to ensure cost-effectiveness • Marketing & Promotion: Help develop promotional strategies, invitations, and communications to drive attendance and engagement • Stakeholder Collaboration: Work closely with internal departments, leadership, and external partners to align conference and event objectives with organizational goals • Registration & Attendee Management: Manage guest lists, registrations, RSVPs, and seating arrangements; provide excellent customer service to attendees • On-site Support: Serve as the primary point of contact during conferences and events, ensuring smooth operations and troubleshooting any issues that arise • Post-Event Reporting: Conduct conference and event evaluations, analyze feedback, and prepare reports with recommendations for improvements Qualifications: Required Qualifications • Bachelor’s degree in Conference or Event Management, Hospitality, Marketing, Communications, or related field, or 4 additional years of experience in lieu of degree • 2+ years of event coordination or related experience • Strong project management, organizational, and multitasking abilities with keen attention to detail • Ability to work under pressure and meet tight deadlines • Proficiency in Microsoft Office Suite and Microsoft Project • Flexibility to work evenings and weekends, and travel as needed for conferences and events • Exceptional verbal, writing, and editing skills • Familiarity with virtual/hybrid event platforms and technology • Creative problem-solving and project management skills • Strong interpersonal skills to build relationships with vendors, stakeholders, and attendees Why us? We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. We do this through our people. You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. Benefits Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more. Thank You! We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search! ~ The Acentra Health Talent Acquisition Team Visit us at https://careers.acentra.com/jobs EEO AA M/F/Vet/Disability Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. Compensation The pay for this position is listed below. "Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level." #LI-SF1 Pay Range: USD $71,360.00 - USD $89,200.00 /Yr.