AA

AAA

6 open positions available

4 locations
1 employment type
Actively hiring
Full-time

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AA

Sales Agent

AAAEncinitas, CaliforniaFull-time
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Compensation$24K - 122K a year

Source, develop leads, prospect, network, and meet sales goals. | High school diploma, sales experience preferred, ability to qualify for licenses, computer skills, valid driver's license. | Sales Agent $100k earning potential. Comprehensive benefits including pension plan. Paid training. Our door is open to talented sales professionals with ambition, initiative, self-determination, strong work ethic, career dedication, and winning attitude. Your success will require you to: Source, develop leads, prospect and continually network. Possess a competitive sales drive to meet and exceed monthly goals. Be an effective communicator both written and verbal. Provide excellent customer service and maintain retention. Be self-motivated and fully committed to building a profitable business. Qualifications: Sales experience highly preferred. Ability to qualify and maintain Property & Casualty/Personal lines and Life insurance licenses. Have computer experience and good organization skills. High school diploma required, college degree preferred. Successful completion of background, credit check, and drug screen. Possess a valid driver’s license and an acceptable driving record. Provide proof of automobile liability insurance at time of hire. Our Sales Agents start at an hourly rate of $24.04. After completion of the training program, our full-time Sales Agents successfully meeting sales goals earn on average between $99,600 - $121,700 annually. Commissioned opportunities are uncapped when exceeding sales goals. Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plan with company match AND Pension • Tuition assistance • PTO for community volunteer programs • Wellness program • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. “Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA). For more than a century, AAA has been synonymous with trust, dependability, quality, and innovation. It's our mission to provide our growing membership with the legendary service we are famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry. AAA would not exist without the millions of members who give us their loyalty, or our employees whose mission it is to give those members world-class service. What else do we offer? Stability. Growth. Commitment to an exciting future for both you and our members.

Sales
Customer Service
Communication
Organization
Direct Apply
Posted 6 days ago
AAA

Regional Sales Manager - Luxury, Midwest

AAAKissimmee, FLFull-time
View Job
Compensation$65K - 90K a year

Manage and grow high-value agency accounts, promote luxury travel partnerships, and serve as a brand ambassador. | Minimum 3+ years in sales, partnership development, or client-facing roles, with experience in luxury travel or high-end consumer sales preferred. | Regional Sales Manager - Luxury EVOKE | INSPIRE is seeking a dynamic and relationship-driven Regional Sales Manager, Luxury to serve as a key ambassador for our brand and drive strategic growth through meaningful partnerships with luxury travel advisors across a defined region. This role is central to our expansion within the high-end travel market, with a focus on cultivating trust, driving revenue, and deepening engagement with elite agency partners. The ideal candidate possesses a refined understanding of luxury travel, a consultative sales approach, and a passion for creating unforgettable travel experiences. Key Responsibilities : Strategic Account Management : Own and grow a portfolio of high-value agency accounts. Develop tailored partnership strategies to meet and exceed revenue targets. Luxury Supplier Optimization : Promote and elevate our portfolio of preferred luxury travel suppliers, influencing advisors' product choices to drive profitability. Territory Planning : Prioritize relationship-building and engagement efforts within your assigned territory to maximize impact and brand presence. Consultative Sales : Act as a trusted advisor to agency partners, aligning their client needs with our exclusive product offerings and premium experiences. Goal Alignment : Collaborate closely with partners to define shared revenue objectives and implement action plans to achieve them. Strategic Planning : Build long-term growth through detailed account planning for top-tier luxury partners. Business Development : Identify and cultivate new agency relationships with high growth potential in the luxury segment. Advisor Support : Deliver white-glove support through regular communication, bespoke training sessions, and tailored marketing resources. Industry Representation : Serve as a sophisticated brand ambassador at luxury travel events, trade shows, and webinarsboth in person and virtually. FAM Trip Leadership : Design and host elevated familiarization (FAM) trips to premier domestic and international destinations. Responsive Service : Provide timely, solution-focused support to agency partners, ensuring satisfaction and long-term loyalty. Sales Performance : Continuously meet or exceed sales targets through a strategic, insight-driven approach. Data-Driven Insights : Leverage CRM and analytics tools to monitor performance, track engagement, and uncover new opportunities. Market Intelligence : Stay informed on competitor activity and emerging trends in the luxury travel market; report key findings to leadership. Cross-Functional Collaboration : Participate in company initiatives and special projects that support broader business objectives Qualifications & Experience : We are looking for an accomplished professional who brings : A bachelor's degree or equivalent experience (minimum 3+ years in sales, partnership development, or a client-facing role) Previous experience in luxury travel, hospitality, or high-end consumer sales preferred Ability and willingness to travel up to 70%, including air and ground travel for events, partner meetings, and FAM trips Exceptional consultative sales and relationship management skills Strong understanding of luxury client expectations and premium service standards Confidence in analyzing sales data and using reporting tools to drive performance Excellent verbal and written communication skills, including presentation and active listening abilities A polished, professional presence and genuine passion for luxury travel Must be eligible for enrollment into the company AAA Safe Driving Program This is a rare opportunity to contribute to a brand at the forefront of luxury travel while building influential relationships and curating unforgettable journeys. Ready to elevate the world of travel? We'd love to meet you. Territory : ND, SD, NE, KS, OK, TX, MN, IA, MO, AR, LA, WI, IL, IN, MI, OH, KY, TN Compensation : Regional Sales Manager, Luxury is on a base salary plus incentive program with unlimited earning potential based upon the achievement of certain corporate financial and personal business goals and objectives for EVOKE | INSPIRE; most earn between $65,000 - $90,000 annually. Benefits : Medical (with prescription), Vision, Dental, Flexible Spending Accounts, Paid Time Off for Holidays, Vacation, and Illness, Company paid Life Insurance, Long Term Disability, 401(k) Plan, AFLAC Plans, Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!

Relationship Management
Luxury Service Standards
Client Engagement
Partnership Development
Verified Source
Posted 10 days ago
AA

Quality Assurance Team Manager- Casualty

AAACosta Mesa, CaliforniaFull-time
View Job
Compensation$90K - 120K a year

Oversee audit processes, lead and develop the team, and ensure operational excellence in claims handling. | Minimum 7 years of claims handling experience in multiple disciplines, with strong knowledge of insurance policies, regulations, and claims guidelines. | Quality Assurance Team Manager- Casualty This management position serves as an instrumental component of the day-to-day activities within the Quality Assurance unit. This leadership role is critical to ensuring the accuracy, consistency, and timeliness of Casualty audit processes, while fostering a culture of continuous improvement and operational excellence. The ideal candidate will bring deep technical expertise from multiple Casualty functions, strong leadership capabilities, and a strategic mindset to drive performance and uphold quality standards across the unit. Key Responsibilities Audit Oversight & Quality Control Review and validate audit findings to ensure accuracy, consistency, and timely completion. Conduct monthly re-audits to assess auditor performance and identify coaching opportunities. Monitor audit trends and collaborate with cross-functional teams to address systemic issues. Team Leadership & Development Provide ongoing coaching, performance feedback, and annual evaluations to team members. Lead recruitment, onboarding, and professional development initiatives to build a high-performing team. Identify training needs and implement development plans to support succession planning. Strategic Communication & Collaboration Facilitate calibration meetings, auditor roundtables, and management briefings to align on goals, expectations, and process changes. Communicate organizational vision, objectives, and performance metrics to the team. Present audit results, trends, and improvement opportunities to senior leadership through formal reports and presentations. Operational Excellence Ensure adherence to claims handling guidelines, regulatory requirements, and internal quality standards. Drive continuous improvement initiatives and contribute to the evolution of audit methodologies. Perform additional duties as assigned to support departmental and organizational goals. Qualifications: Bachelor’s degree or a combination of education and experience Preferred. Minimum 7 years of claims handling experience in multiple disciplines, including Casualty required (multiple casualty disciplines preferred). Advanced knowledge of insurance policies and Department of Insurance regulations, and Claims guidelines, across ACE markets preferred. Strong proficiency Microsoft Office Suite. Exceptional organizational, analytical, and communication skills. Demonstrated ability to coach, mentor, and develop talent across varying experience levels. Strong leadership skills with the ability to guide teams through change and drive performance. The starting pay range for this position is: $90,400.00 - $120,300.00 Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance. . Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plan with company match AND Pension • Tuition assistance • PTO for community volunteer programs • Wellness program • Employee discounts Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. “Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA). For more than a century, AAA has been synonymous with trust, dependability, quality, and innovation. It's our mission to provide our growing membership with the legendary service we are famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry. AAA would not exist without the millions of members who give us their loyalty, or our employees whose mission it is to give those members world-class service. What else do we offer? Stability. Growth. Commitment to an exciting future for both you and our members.

Claims handling
Casualty insurance
Audit processes
Team leadership
Regulatory compliance
Direct Apply
Posted 11 days ago
AAA

Program Management Manager

AAAAnywhereFull-time
View Job
Compensation$106K - 156K a year

Develop and implement strategic program plans, manage partner relationships, oversee program enhancements, and lead cross-functional teams to meet claims program objectives. | Bachelor's degree or equivalent experience, 4-6 years project or program management experience, PMP preferred, management experience preferred, strong communication and leadership skills, and knowledge of claims or insurance industry and Agile preferred. | Program Management Manager Job Summary Develops and implements strategic plans for development, improvement and distribution of program. Responsible for implementing program enhancements to ensure member value and relevance. Responsible for development of programs, developing program goals, developing and coordinating implementation of partners and enhancements to programs, developing and managing growth/penetration, managing monthly forecasts, managing the program revenue, and managing partner relationships to maximize performance and relevance of the program. Provides informed hand-off to Education, Training & Development for training requirements to Communications for internal awareness and member facing updates; and to Information Systems for technology and applications support for the claims program(s). Monitors program performance metrics, including claims cycle time, ROI, severity, member satisfaction, retention, and operational efficiency. Researches industry trends, regulatory changes, and competitive benchmarks to recommend improvements that support AAA’s claims strategy and objectives. Conducts market and competitive research in order to effectively evaluate marketing plans and goals, and to develop optimum sales/service/distribution effectiveness. Negotiates and manages outside vendor contracts and partner relationships to ensure partner engagement and to provide value to partners as well. Evaluates, develops and oversees plans to enhance distribution strategies to achieve program objectives. Reports findings and recommendations to senior management. Works with teams of Business Stakeholders and Product Owners to ensure claims program objectives are met. Job Duties • Strategic Program Development and Enhancements: Directs the development, planning and implementation of program and process development for enhancements to program that result in greater member/policyholder acquisition and/or retention. Responsible for developing innovative and creative solutions that meet existing market needs, increase the value of current programs and/or product features and benefits. Utilizes trends, developments in the marketplace and voice of the customer research to shape program and offerings. Activities include, but are not limited to, conducting thorough market analysis and research, increasing usage, developing and implementing new program features, developing programs to increase revenue and member/policyholder relevance. Responsible for managing timelines and internal and external resources to launch partners, programs, enhancements to program on time and within budget. • Internal/External Partner Management: Responsible for new partner acquisition and partner retention of outside partners to enhance the program when appropriate. Responsible for establishing and managing key internal relationships with core operating units that are involved in or affected by assigned programs. Provide strategic insight and use of market research to identify partner offering gaps that are relevant to members/policyholders. Acquire partners that ensure member value and fill member needs/relevance gaps. Manage partner relationships including contract negotiations, product offering, internal/external partner expectations, external partner and/or internal marketing efforts, and additional incremental member/policyholder value offers to improve retention. Proactively communicate with partners and sales team to support partner retention. Responsible for understanding partner industry, representing the club in partner meetings, and collaborating with partners to increase member relevance and usage. Continue to monitor and achieve partner retention and acquisition goals to support the overall program and Club objectives. • Oversee the implementation of strategic communication plans for the assigned claims program. Research market for business opportunities and ensure integration of Claims program with the Club’s MRM strategy. • Act as project manager and provide leadership in the implementation of all strategic initiatives for assigned claims program. Ensure the timely and efficient completion of projects, as well as the success metrics are met after the project is implemented. • Work with multiple areas of the organization (including the claims operations, Finance, information systems etc.) to ensure the development, execution, establishment of goals, and success of all program initiatives. Monitor, evaluate, and communicate to all areas including senior managers the progress against targeted goals and make corrections to attain assigned objectives. • Advocate employee development through ongoing monitoring, coaching and training to ensure all staff is current on any changes in organizational policies and procedures. • Design technology, write requirements, and implement technology solutions to support integration of claims programs into multiple distribution channels for both employee use (to improve efficiencies) and for members use (for improved member interaction). • Position requires a high degree of independent decision making and problem solving skills. • Regularly makes decisions involving the direction of major projects. Implements plans that affect the strategic direction of assigned program line. Leads in the development and implementation of new processes. Qualifications • Bachelors Equivalent combination of education and experience Preferred. • 4-6 years of Project management or program management experience required; Claims or Insurance industry experience preferred. • Experience with Agile is preferred. • 1-3 years Management/Supervisory experience is Preferred • Guidewire ClaimCenter or PolicyCenter experience preferred. • Agile Certifications preferred • Advanced ability to compile, analyze, and interpret statistical data required. • Independent leader and represents Club with partners. • Demonstrated experience in project management required. (PMP Preferred) • Advanced ability required to define and lead implementation of new processes. • Requires advanced ability to coordinate and control major projects. • Requires advanced ability to communicate clearly and effectively at all levels of the organization– both verbally and in writing. • Requires ability to lead, present, and represent club with business CEO’s, Presidents, or marketing executives. • Advanced organization, planning, and problem resolution skills required. • Advanced computer skills with Excel, Word, and PowerPoint. • Advanced ability to compile, analyze and interpret statistical data required. The starting pay range for this position is: $106,200.00 - $156,400.00 Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance. . Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plan with company match AND Pension • Tuition assistance • PTO for community volunteer programs • Wellness program • Employee discounts Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. “Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

Project Management
Program Development
Stakeholder Management
Budget Management
CRM Implementation
Cross-functional Team Leadership
Strategic Planning
Vendor Management
Data Analysis
Agile Methodology (preferred)
Verified Source
Posted 12 days ago
AAA

Data and Analytics Technical Lead

AAAAnywhereFull-time
View Job
Compensation$120K - 160K a year

Lead development and delivery of data solutions using big data and cloud technologies, architecting scalable systems and collaborating with business stakeholders. | 5+ years in technical lead or architect role with experience in AWS cloud, Hadoop ecosystem, NoSQL, SQL, data modeling, and strong communication skills. | Data and Analytics Technical Lead Job Description Please Note: This position is 100% remote, however, you must reside within driving distance of our offices in Independence, OH, to attend meetings and team collaboration. The Data Tech Lead is a member of the Insurance Data Engineering Team. They will play a critical role on the team, developing data solutions to solve business and technical problems. What You’ll Do • Leading the development & delivery of technical solutions • Architecting and coding solutions using big data tools and techniques • Understanding complex business problems to ensure projects are leveraging the appropriate technology and analytical tools in the delivery of a comprehensive solution • Understand the business goals/needs while utilizing big data and cloud technology to ingest, process, and analyze large amounts of data • Understand how to transform findings into actionable business opportunities • Understand the changing business needs of the organization/projects and recommend viable strategies for the future. • Author and/or Review architecture/design and other technical documents, ensuring high-quality deliverables and systems development across tech stacks and applications teams What You’ll Need • 5+ years of working experience in a technical lead or an architect role • Understanding of Cloud technology (preferably AWS- EC2, S3, Lambda, API Gateway,GLUE) and Big Data platforms (Hadoop- Sqoop, Hue, Impala, Hive, Hbase) • 3-5 years of Experience developing solutions on Hadoop and NoSQL databases • Experience with data modeling and business logic. • Ability to think outside the box and understand the big picture thought process • Ability to communicate clearly to business owners • Highly proficient in SQL -Data architecting experience a plus. Tableau and R is a plus • Data Mining/Data Warehousing/Business Intelligence experience a plus • Experience with automated deployments and source code/configuration management tools such as GitHub, AWS Cloud formation, Jenkins, Terraform, etc. • Ability to understand the big picture and drive the initiatives the lead to completion of the overall big picture • Excellent time management skills, strong organizational skills and detail orientation required. • Strong verbal and written communication skills and must also be a logical thinker with the ability to communicate clearly and effectively. #LI-SJ1 Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plan with company match AND Pension • Tuition assistance • PTO for community volunteer programs • Wellness program • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer

Cloud technology (AWS EC2, S3, Lambda)
Big Data platforms (Hadoop, Hive, Hbase)
NoSQL databases
SQL and data modeling
Technical leadership and architecture
Automated deployments (GitHub, Jenkins, Terraform)
Communication and team collaboration
Verified Source
Posted 2 months ago
AAA

Customer Service Representative, Insurance

AAAAnywhereFull-time
View Job
Compensation$40K - 60K a year

Answer inbound calls, assist members with insurance and membership questions, provide personalized solutions, and maintain productivity in a remote environment. | Prior customer service experience, excellent communication, multitasking ability, high school diploma, quiet workspace with direct Ethernet, and ability to attend virtual meetings. | Description: • Answer inbound calls and assist members with questions related to insurance policies and AAA memberships • Deliver personalized, proactive solutions and recommend valuable products and services • Engage with members using strong communication and a friendly, problem-solving mindset • Think quickly and critically to resolve issues—this is not a scripted environment • Navigate multiple systems and tools while actively listening and multitasking • Maintain a positive, can-do attitude in a fast-paced and evolving environment • Participate in ongoing coaching and development to continually enhance performance • Maintain productivity and confidentiality in a remote setting Requirements: • Prior customer service experience (recent call center experience preferred) • Spanish fluency is a plus • Excellent communication skills (written, verbal, and listening) • Ability to multitask and navigate computer systems in real time • Flexible, “can-do” mindset and willingness to adapt to change • High school diploma or GED • Ability to pass a background check and drug screening • Must reside within 80 miles of 12901 N Forty Dr, St. Louis, MO 63141 • Dedicated, quiet workspace without interruptions (work-from-home requirement) • Direct Ethernet connection to ISP required (No DSL, Satellite, Hot Spots, etc.) • Modem/Router must be in the same room as computer equipment • Minimum 25 Mbps download and 5 Mbps upload • Regular attendance in virtual team meetings and training sessions • Availability during standard business hours and flexibility for possible shift adjustments Benefits: • Health coverage for medical, dental, vision • 401(K) saving plan with company match • Pension • Tuition assistance • PTO for community volunteer programs • Wellness program • Employee discounts (membership, insurance, travel, entertainment, services and more!) • Company-provided computer and partial internet reimbursement • Comprehensive benefits package • Ongoing coaching and development/training

Customer service
Communication skills
Multitasking
Problem-solving
Computer navigation
Call center experience (preferred)
Spanish fluency (plus)
Verified Source
Posted 3 months ago

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