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Developing insight-led ideas and narratives to support brand partnerships and campaigns, translating partner needs into compelling strategies, and collaborating across teams to drive brand engagement and business outcomes. | Over 7 years of experience in brand or creative strategy roles, with strong skills in storytelling, presentation, and cross-functional collaboration, preferably with experience in advertising or brand marketing for retail, CPG, or hospitality sectors. | What we’re building and why we’re building it. Every month, millions of people use Fetch earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. About the Role: The Creative Strategy Director, Partnerships is a strategic and creative thinker who helps Fetch’s brand partners unlock the full potential of the platform. This role is responsible for developing insight-led ideas and narratives that inspire advertisers and their agencies, showing how Fetch can drive both brand engagement and measurable business outcomes. At Fetch, we work with some of the world’s most recognizable brands. The ideal candidate is passionate about brand-building, understands what makes great advertising effective, and knows how to connect creativity with performance. Reporting to the Senior Director, Creative Strategy Partnerships, this role partners closely with Sales to support high-priority accounts, translating partner needs into actionable, compelling ideas that elevate campaigns on and off Fetch. This is a highly collaborative, client-facing role that sits at the intersection of strategy, creativity, and media, helping brands win on Fetch through thoughtful storytelling and strong strategic foundations. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: Partner closely with Sales to identify creative and strategic opportunities that align with partner objectives and unlock revenue potential. Translate partner goals, insights, and challenges into clear creative strategies, campaign narratives, and pitch-ready ideas. Develop compelling pitches, decks, and thought leadership materials that bring Fetch’s brand and performance value to life. Act as a strategic lead in customer-facing meetings, helping brands feel understood while demonstrating Fetch’s creative and business impact. Collaborate cross-functionally with Product, Marketing, Sales, and other internal stakeholders to vet ideas and ensure feasibility and alignment. Support ideation and storytelling for enterprise-level campaigns, tailoring approaches by vertical, audience, and business goal. Proactively bring new creative ideas, partnership concepts, and POVs to the Sales team. Help shape Fetch’s creative presence in the market by contributing to playbooks, best practices, workshops, and inspiration libraries. Facilitate creative workshops and brainstorming sessions with internal teams and external partners as needed. What Success Looks Like You deliver clear, persuasive ideas that help close deals and deepen client relationships. You are viewed as a trusted creative and strategic partner by Sales and cross-functional teams. You consistently bring thoughtful, insight-driven thinking that balances brand impact with performance. You manage multiple projects effectively while adapting your approach based on brief, vertical, and opportunity size. You contribute to a strong culture of creativity and strategic thinking within Fetch and across the advertising community. Minimum Requirements: 7+ years of directly relevant experience in roles such as brand planner, creative strategist, content strategist, or brand manager at a tech platform, agency, or brand. Experience working with CPG, HHE, retail, or restaurant brands strongly preferred. Strong understanding of brand strategy, advertising, and how creative ideas connect to business outcomes. Comfortable presenting, selling through, and defending ideas with both internal stakeholders and external partners. Proven ability to craft decks and narratives that inspire, inform, and persuade. Able to balance big-picture thinking with executional detail and internal vetting. Highly collaborative, adaptable, and comfortable operating in fast-paced, evolving environments. Excellent written and verbal communication skills with the ability to distill complex ideas into clear, impactful stories. Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [135,000 - 160,000]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers. At Fetch, we'll give you the tools to feel healthy, happy and secure through: Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. 401k Match: Dollar-for-dollar match up to 4%. Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. Continuing Education: Fetch provides ten thousand per year in education reimbursement. Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.
Oversee third-party call center support activities for field operations, ensuring performance standards and issue resolution. | 7+ years in operations/support leadership, 3+ years managing third-party call centers, strong data analysis skills, and experience supporting technician-based environments. | DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking an External Field Ops Support Manager to oversee all field support operations performed by a third-party, offsite call center. This role serves as the primary point of accountability for customer and technician support activities, ensuring call center execution aligns with Field Operations requirements and supports successful installation outcomes. The External Field Ops Support Manager collaborates closely with Field Operations leadership to ensure consistent, high-quality support delivery. In partnership with third-party call center teams, this role is responsible for managing performance, enforcing processes, and ensuring all support activities effectively contribute to successful installation execution. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Own day-to-day execution of all field support activities handled by external call centers Serve as the primary operational point of contact for call center leadership Ensure customer and technician support interactions align with field operations requirements Oversee support for customers scheduling, rescheduling, and all other customer requests Oversee technician support for work order closure, system issues, and field-related needs and communicate escalation trends to respective areas Define and manage performance expectations, KPIs, and service-level standards for call center teams Identify performance gaps and drive corrective actions with call center leadership Ensure adherence to documented processes, SOPs, and escalation protocols Serve as the escalation point for complex or high-impact support issues Collaborate with internal field operations teams to resolve issues and improve outcomes 7+ years of experience in operations, call center, or support leadership roles 3+ years of experience managing or overseeing third-party call center operations Strong understanding of customer and technician support environments Proven ability to manage performance through KPIs and service-level metrics Experience supporting field services, installations, or technician-based operations preferred Advanced proficiency in Microsoft Excel and data analysis Strong written and verbal communication skills Ability to drive accountability without direct employment authority Detail-oriented with a strong process and execution mindset Experience with call center platforms such as Five9 preferred Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!
The job involves owning outbound sales, managing the entire sales cycle, and supporting inbound deals for catering technology solutions. | Requires deep understanding of off-premise catering, existing network in enterprise catering, and experience in B2B SaaS sales to multi-unit brands, which are not present in your background. | About MONKEY MONKEY is the most trusted name in catering technology. Our enterprise‑grade platform is built specifically to help restaurants and multi‑unit brands grow their off‑premise and catering business. In plain terms: we help teams sell more catering, run leaner operations, and grow profitably. More than 8,000 restaurants across the U.S. and Canada already rely on MONKEY. As we head into 2026 as an independent company, we’re executing on a bold roadmap to deepen our product and partner with even more brands to unlock their catering potential. We operate with a family mindset: low ego, high trust, and shared ownership. We care about the humans behind the numbers, and we win together. We expect 2026 to be a breakout year for MONKEY and for the catering industry and this role will be a key part of that story. Role Overview The Senior Growth Manager owns net‑new revenue for MONKEY. Your job is simple to describe and hard to do: Find the right brands. Get in front of them. Show them the value. Close the deal. This is a senior, outbound‑driven sales role focused on enterprise and multi‑unit restaurant and grocery brands with meaningful off‑premise catering programs. You will have support, but no hand‑holding. You are expected to build and run your own book of business and deliver results. What You’ll Do 1. Own outbound new business Identify and prioritize target brands in enterprise and multi‑unit off‑premise catering. Build and run outbound campaigns: email, LinkedIn, calls, conferences, and your own network. Create tailored outreach assets (one‑pagers, short decks, emails) that speak to brand‑specific needs. Open doors, secure first conversations, and move prospects through a clear pipeline. 2. Lead the sales cycle end‑to‑end Run high‑quality discovery to deeply understand each brand’s off‑premise catering model, constraints, and growth goals. Deliver compelling product demos that connect MONKEY’s platform to real P&L outcomes. Prepare sharp recap documents after calls: what we heard, what we’re proposing, and clear next steps. Equip your champion to sell internally: concise decks, ROI framing, objection handling, and executive‑ready narratives. Own pricing discussions and structure deals that maximize long‑term ARR while aligning to customer reality (with direct support from the CGO). Prepare formal proposals and support negotiation of commercial terms and MSAs in partnership with leadership (with direct support from the CGO). 3. Support inbound and expansion deals Jump on inbound opportunities managed by other team members: run demos, answer questions, and help move them to close. Support expansion and upsell opportunities on strategic accounts when your expertise or relationships help move the needle. 4. Improve how we sell Provide clear, unfiltered feedback on what resonates and what does not in our sales and marketing materials. Participate in problem‑solving sessions with growth, marketing, product, and operations to sharpen our story and offers. Feed market intelligence back into the roadmap: competitive moves, gaps you see, patterns across brands. 5. Operate like an owner Use HubSpot to manage your pipeline with discipline: stages, next steps, notes, and forecasting. Build and refine your own outbound systems: cadences, lists, templates, and follow‑up rhythms. Collaborate with the broader team in a low‑ego way: share what is working, ask for help when needed, and celebrate wins together. Who You Are Must‑have experience Deep understanding of off‑premise catering. You know the enterprise catering world: how programs are built, how they are measured, and where they break. You understand the dynamics between catering, in‑store ops, third‑party marketplaces, and first‑party ordering. Existing network in enterprise off‑premise catering. You already know decision‑makers or influencers at restaurant or grocery brands with meaningful catering volume. You can get to real conversations faster than a ‘generic SaaS AE’. Self‑starter with a builder mindset. You do not wait for perfect playbooks. You create them. You are comfortable with ambiguity and motivated by a high‑ownership environment. Nice to have Background in restaurant operations, catering operations, or consulting in this space. Hands‑on experience working in HubSpot and building your own workflows and reports. Experience selling B2B SaaS, ideally to multi‑unit restaurant, grocery, or hospitality brands. Qualities that will make you successful here Hungry, competitive, and resilient. You genuinely like the chase. Clear, concise communicator in writing and in conversation. Curious and consultative. You want to understand how a brand really works before prescribing anything. Comfortable talking both strategy and details (P&L, staffing, tech stack, guest experience). Team‑oriented: you bring others in early and give credit freely. Don't meet every criterion above, but know that you would bring immense value to MONKEY? We'd love to hear from you! Why Join MONKEY Now Category leadership with a fresh start: MONKEY pioneered catering technology and is now fully independent again, doubling down on first‑party catering as a growth engine for restaurants and grocery brands. Real impact, real autonomy: You will be one of the key people responsible for writing MONKEY’s next growth chapter. Not just “hitting a quota” but shaping how an entire category thinks about catering technology. A serious 2026 roadmap: From AI phone agents (Sadie) to first‑party delivery, loyalty, and advanced BI, we are building the toolkit brands need to unlock their untapped catering potential and you will have the opportunity to sell it. A team that actually feels like a team: We work hard, we care about each other, and we keep things human. If you want a place where you are seen, trusted, and pushed to do the best work of your career, you will like it here. #MonkeySoftSolutions
Develop and implement payment integrity policies, translate complex healthcare payment concepts into actionable content, and collaborate with cross-functional teams. | Requires 5-7 years in healthcare payment integrity, active coding certification, and expertise in medical and payment policies. | Payment Accuracy - Content Policy Manager Please note: This role requires EST hours and is open to East Coast candidates only. Overview As a Payment Accuracy Policy Manager, you will serve as a critical bridge between healthcare payment expertise, client strategy, and product innovation. This role combines deep subject matter knowledge with strategic influence—driving the development of payment integrity policies that protect our clients while advancing Rialtic's platform capabilities. You'll lead the research, evaluation, and implementation of new policies based on CMS guidelines, Medicaid requirements, industry standards, and emerging medical cost trends. Working closely with client management, product, engineering, and content leadership teams, you'll translate complex payment policy concepts into actionable strategies that deliver measurable value. This is an opportunity to shape how health plans approach payment integrity while building the content foundation that powers our enterprise platform. Responsibilities Source, interpret, and scope new payment integrity policies to expand Rialtic's claims editing content library Prioritize policy updates based on savings potential, client impact, and strategic alignment with platform goals Leverage CMS, Medicaid, clinical guidelines, and industry trends to identify opportunities for new content development Quantify and communicate policy value through data-driven analysis and clear financial impact assessments Identify adoption gaps, implementation inefficiencies, and emerging opportunities within client programs Work closely with product and engineering teams to ensure client needs inform platform development Collaborate with content leadership to maintain consistency, quality, and relevance across the policy library Serve as the payment integrity expert across enterprise initiatives, providing consultative guidance to internal teams Qualifications Required 5-7 years of experience in payment integrity at a health plan, claims editing vendor, or similar healthcare organization Active coding certification (CPC, CCS, or equivalent specialty certification) — required for this position Proven expertise in: Interpreting medical and payment policies Applying CMS and Medicaid reimbursement guidelines Professional and outpatient coding standards Common claims payment error identification and resolution Demonstrated ability to advise clients and explain complex payment accuracy concepts in clear, accessible terms Strong analytical skills with experience quantifying policy impact and ROI Track record of managing claims editing implementations or similar client-facing initiatives Preferred Expertise across both professional and institutional claims environments Advanced proficiency with Google Suite or similar collaboration tools Experience working cross-functionally with product and engineering teams in a SaaS or health tech environment Exceptional written and verbal communication skills with the ability to influence stakeholders at all levels
Lead and mentor a SaaS customer success team to ensure client satisfaction, retention, and growth, while managing departmental projects and process improvements. | At least 5 years of SaaS account management experience, with 3+ years in leadership, strong relationship management, data-driven decision making, and excellent communication skills. | Who We Are We believe a company's employees are its greatest asset, and healthy employees build great companies. IncentFit helps employers motivate and reward their employees to exercise and live healthier lives. Founded in 2013, we serve 200 clients across diverse industries—from financial firms to public universities—and help over 250K users make healthier choices year-round. We are a growing team of smart, talented people who are driven by technology and passionate about work/life balance. The Role We are seeking a motivated Customer Success Supervisor with strong experience in SaaS to lead the team responsible for long-term client retention. This mid-level role requires a proven track record in B2B SaaS, specifically focusing on guiding a team to manage account implementation and ongoing client satisfaction. As a people-focused manager, you will lead, mentor, and guide our team to ensure our 200+ clients receive outstanding service, resolve disputes effectively, and achieve their long-term wellness goals while remaining satisfied with our platform. What You’ll Do Lead and Mentor: Guide the account management team with empathy, helping them develop the "soft skills" needed for high-stakes client communication. Drive Client Satisfaction: Establish and track departmental KPIs focused on client retention, Net Promoter Scores, and overall satisfaction. Create individual goals for team members focused on client retention; then track progress and celebrate successes. Manage the Lifecycle: Oversee the transition from initial account implementation to long-term partnership, ensuring a smooth and consistent client experience. Proactively Cultivate Growth: Coach and mentor team members on identifying organic expansion opportunities, guiding them to effectively navigate upsales that provide additional value to our clients. Advocate for Clients: Act as a skillful bridge between your team and the product department, advocating for feature requests and platform improvements based on client feedback. Strategic Consulting: Become a platform expert to advise your team on how to make high-value recommendations that help clients reach their wellness goals. Project Management: Manage long-term departmental projects, ensuring all stakeholders are informed and consulted. Collaborate: Foster a supportive environment where you jump in to help the team whenever needed. Process Improvement: Continuously refine the account management workflow to reduce friction and improve the "white-glove" service experience. What You’ll Bring SaaS Expertise: At least 5 years of experience in a B2B SaaS role specifically focused on account management or client success. Proven Leadership: At least 3 years in a full-time leadership role, with a focus on coaching team members to hit retention and growth targets. Full Operational Ownership: You are ready to take the helm for your team, taking full accountability for the department's direction and success. Thrive on Challenges: A motivated mindset that seeks to be challenged on a daily basis and proactively approaches problem-solving. Relationship Management: A passion for building inter-departmental bridges to ensure client needs are met across the entire organization. Business Acumen: A quick grasp of client business goals and the ability to translate technical platform features into ROI for wellness stakeholders. Communication Mastery: Exceptional Skillful communication skills, particularly in translating technical system knowledge into clear, actionable advice for clients. Data-Driven Mindset: Comfortable using data visualization and reporting tools to identify at-risk accounts and make informed decisions on retention strategies. Empathetic Leadership: A commitment to fostering a collaborative environment where team success is prioritized over micromanagement. Compensation: $80,000 – $95,000 per year, dependent on experience. Financial Growth: Quarterly Profit Share Disbursements based on business performance and a 401k with company match. Wellness: A program with up to $750 annual incentives (we use our own product!). Health: Heavily subsidized medical/dental/vision plans, plus a $500 company contribution for any HSA medical plan. Flexibility: 40% remote work (work from home) after training, plus flexible hours. Perks: $1,000 annual Professional Development reimbursement, generous PTO, 10 paid holidays, quarterly events, and weekly team lunches.
Develop and manage data partnerships, create outreach and proposals, and support sales efforts to drive revenue and partnership growth. | Over 5 years of experience in partnerships or sales support, with knowledge of digital media KPIs and experience in selling audience or measurement solutions. | What we’re building and why we’re building it. Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. Fetch is an equal employment opportunity employer. About the Role The Senior Partner Manager, Data Partnerships, is a measurement and audience solutions seller and expert at Fetch. In this role, you will develop and send client outreach and proposals with limited oversight. You'll serve as a collaborative, subject matter expert for supplier-direct sellers at Fetch, and ensure that Fetch deliverables align with partner needs. This role contributes directly to revenue through individual and pod quota ownership. As a seller at Fetch, you’ll support the sales cycle from outreach through close, identifying opportunities, crafting proposals, and building trusted relationships. You’ll partner with Account Managers to expand partnerships and collaborate with senior team members to refine your approach. You are also expected to begin leveraging AI-enabled tools to accelerate learning, support research, and drive efficiency in prospecting, meeting prep, pipeline hygiene, and campaign insight capture. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities Serve as a Subject Matter Expert for Data Partnerships and Fetch’s measurement and audience solutions for other sellers who are selling to suppliers directly Create prospect lists, contact map, and develop and send sales outreach, leveraging LinkedIn or ZoomInfo Contribute to a revenue quota focused on selling Fetch programmatic audience and measurement solutions Prospect, pitch, and close new business across agency holding companies and large independent agencies Build and manage a robust pipeline, leveraging outbound outreach, agency networking, and collaboration with internal teams Drive adoption of Fetch’s syndicated, custom, and contextual audience products across DSPs (TTD, Yahoo, StackAdapt, etc.) Negotiate deal terms, finalize agreements, and ensure successful activation through internal handoff processes Develop trusted relationships with investment teams, programmatic leads, strategy groups, data buyers, and analytics teams within agencies. Serve as an expert on how Fetch data can drive better targeting, optimization, and measurable outcomes for brands Conduct high-impact presentations, roadshows, and education sessions to increase Fetch fluency across agency teams Collaborate with Agency Partnerships and Brand Partnerships to align on joint account coverage and growth plans Draft proposals and sales materials using templates and summaries, with guidance from senior teammates Learn Fetch processes and tools to support offer execution and maintain data hygiene Leverage AI-enabled tools to accelerate learning, support research, and drive efficiencies in prospecting, meeting prep, and pipeline hygiene With guidance, develop a data story for partners by surfacing key campaign takeaways, frequently using AI to identify trends or summarize impact With guidance from your manager and team, learn and articulate Fetch’s value proposition and ad products Build internal relationships with Account Managers and Industry Leads to understand campaign setup and client needs Handle assigned tasks like data entry, post-meeting follow-ups, and call recaps to support pod execution, with growing use of AI to assist Support deal workflow through accurate documentation and shadowing on order form creation Maintain pipeline records in Salesforce, flagging gaps and updates to ensure accuracy Plan account activity and contribute to growth forecasts or opportunity tracking Support accurate pacing and basic forecasting to ensure predictable delivery, leaning into AI models to help shape these insights Have a growth mindset toward new tools and AI-assisted workflows and demonstrate Fetch values Identify minor inefficiencies or partner feedback and share them with the pod, learning how AI tools may help address recurring issues or speed up repetitive tasks Prioritize and meet both internal and external deadlines Minimum Requirements 5+ years of experience in partnerships, sales support, or a related field Direct experience selling audiences or measurement solutions, programmatic, or DSPs Strong organizational and execution skills with the ability to manage multiple priorities Foundational understanding of digital advertising KPIs and how media solutions drive outcomes Strong communication skills with the ability to collaborate across teams and engage with clients Preferred Requirements Experience with Salesforce or other CRM platforms Client vertical experience Exposure to analyzing campaign data and presenting insights to stakeholders Experience working cross-functionally with implementation, analytics, or sales teams Familiarity with AI-driven decision-support tools (ex. ChatGPT, Gemini AI) or automation tools (ex. Zapier) Comfort working in dynamic or evolving environments Proven track record of meeting or exceeding quota in digital media, data, or programmatic sales environment. Compensation: At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $118,000 - $121,987 and the on-target earnings (OTE) range is $154,500 - $182,981. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch. Discover our benefits at https://fetch.com/careers. At Fetch, we'll give you the tools to feel healthy, happy and secure through: Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth. 401k Match: Dollar-for-dollar match up to 4%. Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. Continuing Education: Fetch provides ten thousand per year in education reimbursement. Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more! Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential. Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at accommodations@fetch.com. Learn more: Fetch Recruitment Scam Warning.
Coordinate project activities related to template development and stakeholder communication, manage project tasks, and support testing and documentation. | 3+ years of experience managing multiple projects, strong Excel skills, and experience analyzing property financial statements. | Are you looking for an opportunity to make an impact and shape the future of the commercial real estate (CRE) industry? The Senior Financial Business Analyst (SFBA) will be responsible for coordinating the project activity associated with developing templates for multiple stakeholders at the Company, including but not limited to mortgage banking, underwriting, and investment sales. The SFBA will work closely with the Global Production Operations (GPO) Excel team to ensure templates, checklists, and user guides are timely and accurately updated. In addition, the SFBA will work with the Production Operations team to complete projects and analysis related to the GPO, Marketing and Research Center (MaRC) and corporate Marketing teams. Innovation meets excellence at Berkadia, where we give you the space you need to create and allow your ideas to flourish. We are leading the evolution of CRE, and can't do that without innovators who are driven by curiosity and are willing to challenge the status quo as they chart their career path – and Berkadia's future. Be Part of Building the Next. Be Berkadia. We Innovate to shape the future of CRE, so in this role you will: Responsibilities: Serve as a liaison between internal stakeholders and the GPO Excel team to determine template needs and objectives. Capture business requirements and template bugs in team logs and drive users to complete acceptance testing promptly to avoid workflow backlogs. Communicate template status and provide testing support to clients, performing regular testing of templates when coding changes are made. Follow up and manage template project tasks, prepare and edit “How to Guides” for templates, and coordinate with external vendors for template creation when necessary. Track vendor time for accurate billing, manage the successful operation of the Production Resources website, and run quarterly Production Resources Governance Committee meetings Other duties as assigned. We Stand for Excellence, so to achieve success in this role you should have: Preferred Qualifications: Previous experience managing multiple simultaneous projects, including maintaining project tasks, coordinating work efforts of others, and meeting deadlines. Specific experience with MS Excel, including developing spreadsheets, creating macros, creating pivot tables, and performing financial commands. Preferred experience in analyzing property financial statements, preparing metrics, and performing valuations. Strong written and verbal communication skills. Bachelor's degree or equivalent 3+ years of experience in a similar position We believe People Matter, so we offer benefits that go beyond: Monthly paid volunteer hours and donation matching to benefit our communities Employee Resource Groups that help you grow with us Fertility and family planning services Up to 12-weeks of fully paid parental leave Mental health care, including free counseling sessions: We'll help fund your learning journey with generous tuition reimbursement Pet insurance discounts And more! Be Part of Building the Next. Be Berkadia. #LI-HG1 #LI-HYBRID The provided base salary information for this position is part of an overall national range. The actual salary within our range for this position will be determined by several factors, including but not limited to the scope, complexity and location of the role, the skills, education, training, credentials, and experience of the candidate. The total compensation package for this role may also include additional incentive opportunities. Compensation $80,000—$100,000 USD Berkadia, as an equal opportunity employer, celebrates our employees’ unique differences, which we believe drives personal and company-wide innovation and creates a people-first culture where your career can take the long view. To achieve these goals, we are committed to the full inclusion of all qualified individuals, without regard to race, religion, age, color, national origin, gender, sexual orientation, gender identity or expression, marital status, domestic partner status, military and veteran status, disability, pregnancy, parental status, genetic information, political affiliation, or any other status protected by federal, state and local laws. In keeping with our commitment, Berkadia takes the necessary steps to provide a workplace free from harassment and discrimination, as well as access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation to take part in the interview process, please contact talentacquisition@berkadia.com. You have rights under Federal and State employment laws. No question in this Application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. If you apply for this role, you are acknowledging Berkadia's Application Policy and Berkadia's Privacy Policy. Please click the following links for more information about: EEOC, Employee Rights under the FMLA, EPPA.
Developing joint messaging, go-to-market strategies, and evangelizing the Microsoft-M-Files partnership through content, events, and enablement. | Proven experience in product marketing within the Microsoft ecosystem, strong communication skills, project management, and relationship-building abilities. | PLEASE NOTE: This role is being reposted following an earlier search that concluded due to a change in candidate availability. Candidates who were previously interviewed or engaged in the process remain under active consideration and do not need to reapply. This opportunity will be removed externally based on application volume. We recognize this is a tough labor market in many areas and want to be mindful of candidates’ time while also ensuring we find the best fit for this exciting opportunity as we continue to grow our North America–based team. Apply today to be considered! Who We Are M-Files is redefining how work gets done. Our AI-native document management system offers purpose-built business use cases, spanning universal and industry-specific workflows, to enable secure collaboration, automate processes, and ensure governance. Unlike traditional systems, M-Files organizes content around the context of your business — connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries. At M-Files, our Guiding Principles unite us across diverse cultures and personalities: Make It Happen – We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results. Help Others – We lead with kindness, assume good intentions, hold one another accountable, and celebrate wins together. Love Customers – We put customers and partners at the heart of everything, delivering value with respect, fairness, and speed. To learn more about us we encourage you to visit our company page. To learn more about how we became a Certified Great Place to Work visit, Working at M-Files | Great Place to Work. Summary of the Role Reporting to our Senior Director of Product Marketing with strong collaboration and dotted line to our Vice President, Strategic Operations & Corporate Development, M-Files is seeking a highly skilled and proactive Senior Product Marketing Manager - Microsoft, to focus exclusively on our Microsoft partnership activities. This is a unique opportunity to act as an evangelist for the partnership as well as drive joint marketing, positioning, and go-to-market strategies that showcase the combined value of Microsoft and M-Files solutions. The ideal candidate will be passionate about building strong relationships with Microsoft stakeholders and capable of driving complex, cross-functional initiatives from strategic planning through tactical execution. This role requires strong product marketing expertise, an in-depth understanding of the Microsoft ecosystem, and the ability to work closely with internal M-Files teams - including Strategic Operations, Product, Partnerships, Sales, and Marketing - while serving as the main point of contact for Microsoft’s partners and seller teams. Key Responsibilities/What You Will Be Working On Messaging & Positioning Develop and refine the core Microsoft + M-Files messaging and “better together” narrative, aligned with Microsoft product priorities (e.g., co-authoring, Copilot, Purview, M-Files AI, cloud, security). Define key verticals, persona profiles, and role-based value propositions (IT, business leaders, compliance, executives). Create and maintain competitive positioning for Microsoft-related solutions. Collaborate with product and strategy teams to inform and align on the joint roadmap. Go-to-Market Planning & Launches Build launch plans mapped to Microsoft milestones (co-selling, marketplace listings, joint PRs/blogs). Develop campaign themes tied to core use cases (AI adoption, productivity, compliance, and risk reduction). Define success metrics (pipeline influence, co-sell deals, customer adoption) and report against them in collaboration with the GM of the Microsoft Business. Evangelism, Content & Storytelling Serve as Evangelist of the partnership. Create compelling thought leadership assets for events, webinars, campaigns, and Microsoft sellers. Develop solution one-pagers, sales collateral (pitch decks, battlecards, sales plays), and customer-facing materials. Support customer case study development by identifying customers, shaping stories, and highlighting joint value. Build event and webinar presentation decks with cohesive story flow, speaker notes, and demo integration. Marketing Execution & Event Coordination Own and execute joint marketing initiatives with Microsoft, including campaigns, co-branded content, and joint events. Monitor Microsoft’s event calendar to identify sponsorship and speaking opportunities; create scalable “event-in-a-box” templates for repeatable joint events. Partner with demand generation and customer marketing teams to deliver impactful webinars and conferences. Enablement Develop internal enablement resources: talk tracks, objection handling guides, demo scripts. Build Microsoft field enablement materials: co-sell playbooks, tailored pitch decks for Microsoft account executives. Ensure alignment across Sales, Product, and Marketing to drive unified messaging. Advocacy & Proof Drive a customer evidence pipeline: secure testimonials, case studies, and joint speaking opportunities. Partner with Analyst Relations to brief firms like Gartner and Forrester on the joint M-Files + Microsoft value proposition. Establish a feedback loop with Microsoft sellers and customers to refine messaging and guide roadmap priorities. Relationship Building & Communication Develop and maintain strong relationships with Microsoft product, sales, and marketing teams. Draft and coordinate press releases, blogs, announcements, and internal communications related to the Microsoft partnership. Ensure effective use of Microsoft partner benefits such as marketplace listings, MDF allocation, internal webinars, and joint promotional opportunities Requirements Bachelor’s degree or equivalent practical experience as outlined below Technical acumen to work deeply with product and engineering teams across M-Files and Microsoft. Proven experience in product marketing within the Microsoft ecosystem, including driving go-to-market initiatives. Exceptional written and verbal communication skills with a knack for persuasive storytelling. Strong project management skills; ability to juggle multiple projects while staying organized and meeting deadlines. Experience building relationships and collaborating with cross-functional internal and external stakeholders. Professional, polished demeanor with a strong sense of accountability and ownership. Highly self-motivated and proactive, with the ability to thrive in a fast-paced environment. Participation in our Recruitment Process: 1. Initial Phone Screen w/People & Culture Team Member 2. Hiring Manager (Sr. Director, Product Marketing) 3. Recorded Assessment Presentation (Audience: Internal PMM Team Member) 4. Executive Leader of Internal Microsoft Team (VP, Strategic Operations & Corporate Development) 5. Chief Marketing Officer *Total Recruitment Process Time Investment for Applicant: Approx. 4hrs Why You May Enjoy Working Here Join a global, high-performing marketing organization with visibility across the business. Work closely with executive leadership on a brand at the intersection of AI and knowledge work automation. Be part of a culture grounded in collaboration, empathy, and shared success. Enjoy flexibility as part of a remote-enabled company with strong work-life balance and growth opportunities. Why M-Files? We are a global company with Finnish roots and with our own product that we are greatly proud of! By joining M-Files, you will get the opportunity to contribute to our success and growth, while developing your own expertise. Our team is fun, and our solutions are changing the market! Our guiding principles of "Make It Happen", "Help Others", and "Love Customers" are highlighted through our daily actions as a team. Transparent communication and outstanding team spirit were listed as our strengths in our M-Filer Experience survey. What We Offer: As remote enabled company our employees enjoy the flexibility to establish their own life/work balance 10 paid holidays annually Unlimited PTO Matching 401K Plan (25% of employee's contribution up to the IRS max) Health insurance (PPO and HDHP/HSA plans offered) Dental insurance Vision insurance Life insurance (1x employee salary) Short-term disability (employer paid) Long-term disability (employer paid) Flexible Spending Plan (medical and dependent)
Design, implement, and optimize sales processes and AI-driven workflows to enhance sales productivity and performance. | Requires 5+ years in Sales Ops or RevOps, proficiency in Salesforce, experience with AI and automation tools, and strong analytical and communication skills. | About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: Gusto's Benefits Sales team is launching a new Business Insurance (BI) vertical, a rapidly growing segment poised to scale quickly. We are looking for a systems-minded, AI-curious Senior Sales Operations Analyst to be the primary Sales Operations thought partner for this new vertical. Your role will involve designing, implementing, and optimizing processes, and creating reports to track performance. This is your opportunity to help build the foundation of a rapidly growing and impactful area within Gusto’s business as a Senior Sales Operations Analyst supporting the Benefits Sales team. You will analyze data from various systems and develop AI-driven solutions to boost productivity for over 80 sales representatives across two existing segments, while also influencing the future of the new Business Intelligence (BI) team. About the Team: The Revenue Operations team supporting the Benefits Sales organization will collaborate closely with sales leadership to empower a fast-paced sales team that drives one of Gusto's key growth areas. The Benefits Sales team consists of two segments: Health Insurance and the newly established Business Insurance team. Our work scope includes quotas, pipeline health, forecasting, process design, data integrity, and go-to-market strategy, with an increasing emphasis on AI-driven optimization. Our team values curiosity, communication, and a commitment to assist over 80 representatives in operating efficiently and confidently. Here’s what you’ll do day-to-day: Process & Systems Optimization Design and implement the BI Sales engine: Lead the creation and deployment of AI-driven workflows that automate manual processes and boost sales productivity. Create a scalable system for tracking quotas, assigning territories, and modeling commissions, capable of expanding from 2 representatives to 60 within a year. Analytics & Insights Build and automate dashboards in Salesforce to monitor lead conversion, analyze funnel performance, sales activity, identify trends, and opportunities for AI use cases. Provide clear and actionable recommendations that link data insights to automation or process improvements. AI & Workflow Innovation Actively identify and prototype AI tools (such as content generation, analytics copilots, and call coaching) to eliminate manual friction in the sales process. Examine existing workflows and rep performance to pinpoint bottlenecks and offer actionable recommendations that link data insights to automation and process enhancements. Cross-Functional Partnership Act as a trusted advisor to the Head of Sales, Enablement, Finance, Analytics, and BizTech to facilitate progress, guide change management, and drive adoption. Identify and address risks, uncertainties, and opportunities to enhance how AI and automation drive business outcomes. Facilitate go-to-market readiness for new processes, AI workflows, and product updates by creating documentation and operational requirements. Here’s what we're looking for: Experience: 5+ years in Sales Ops, RevOps, or a similar analytical GTM role, ideally in a fast-paced SaaS or Fintech environment. Salesforce Expert: High proficiency in Salesforce; you can identify data issues, audit pipelines, and build reports that leaders actually use. Proficient in AI and Automation: Skilled at evaluating AI tools and automation solutions to identify opportunities for improving productivity. Experienced in prototyping simple workflows and incorporating AI into operational processes (no engineer-level skills required). Builder’s Mindset: You excel in environments where you build the plane while flying it, and you enjoy transforming complex problems into repeatable playbooks. Analytical Proficiency: Proficient in creating reports and dashboards using Salesforce, Tableau, Looker, Excel, and Google Sheets. Curious & Adaptable: A proactive learner who looks for the best solution to a problem, whether that involves an AI prototype or a simple process change. A first-principles problem solver capable of breaking down ambiguous issues, testing hypotheses, and developing structured solutions. Excellent Communication: Excellent communication skills with the ability to simplify complex information for stakeholders, providing written and verbal updates that align senior leadership with stakeholders. Preferred Qualifications Experience in payroll, HR tech, or SMB SaaS go-to-market motions. Experience designing or implementing automations, AI workflows, or similar tooling. Track record of building strong cross-functional relationships across Sales, BizTech, and Analytics. Experience building systems to support new sales motions. Comfort with fast iteration, experimentation, and testing in live sales environments. Our cash compensation amount for this role is $104,490 to $128,000 for Denver, Atlanta & Las Vegas. $126,530 to $155,000 for San Francisco & New York. $97,960 to $120,000 for Phoenix. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
Support financial planning, reporting, and analysis to drive business decisions and operational efficiency. | Bachelor's in Finance or related field, 1-3 years in FP&A or strategic finance, proficiency in Excel and Google Suite, strong analytical skills. | Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the Role Justworks is seeking a motivated and detail-oriented Financial Analyst to join our team. In this role, you will play a crucial part in supporting the FP&A department's efforts to drive data-driven decision-making and ensure the financial health of the company. This is a highly visible and collaborative role, as you will work closely with stakeholders of all levels gaining hands-on experience in financial modeling, reporting, and analysis within a fast-paced, high-growth environment. The ideal candidate will be highly analytical, curious, and possess strong communication skills. This is an excellent opportunity to shape a scaling business while advancing your career in FP&A. What You'll Do Serve as the primary finance partner for designated business units and senior leaders Execute financial planning for our Go-to-Market functions by owning financial modelling for strategic business decisions that will drive Justworks to scale into a mature high-growth company Assist in building annual budgets and updating forecasts using real-time performance data and leveraging these insights into business findings and recommendations Track actuals vs. plan, explain variances, and provide insights on forward-looking outlooks Monitor and evaluate performance drivers, including creation and tracking of new & relevant KPIs Drive cross-functional alignment and lead initiatives that improve operational efficiency and grow topline Support preparation of monthly and quarterly business reviews for senior leadership and the Board of Directors Contribute to ongoing enhancements of financial planning and reporting Complete ad-hoc analyses including developing business cases and enhanced reporting In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for: Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others. Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others. Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude. Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.” Qualifications 1-3 years of experience in an FP&A, Strategic Finance or similarly strategic roles within a startup or scaled tech company (including within GTM, Accounting, and Strategy functions) Bachelor's degree in Finance, Accounting, Economics, or a related field Strong proficiency in Microsoft Excel, financial/scenario modeling, and the Google product suite (Slides, Docs, Sheets). SQL experience is a plus. Excellent analytical and problem-solving skills with a keen attention to detail Strong communication and collaboration skills with the ability to work with and influence non-finance teams based on robust data analysis and storytelling A proactive and curious mindset with a desire to learn and grow in the field of finance Adaptive Insights, Tableau and NetSuite experience preferred The base wage range for this position based in our New York City Office is targeted at $122,000.00 - $134,200.00 per year. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. Diversity At Justworks Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers. We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience. Our DEIB Report