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Build and maintain source-of-truth reporting, develop scalable data models, and deliver insights to support GTM strategy. | Extensive experience in SQL, Salesforce data, GTM analytics, and SaaS revenue operations, with 5+ years in related roles. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role Apollo is seeking a GTM Strategy & Operations Manager to join our Revenue Operations Strategy & Operations team. This role sits at the center of our Go-To-Market organization and is responsible for ensuring our data, forecasting, and GTM performance metrics are accurate, trusted, and accessible across the business. You will work closely with BI/Analytics, Sales Ops, CS Ops, Finance, and GTM leadership to build a reliable source of truth across our ARR waterfall, define core revenue and customer metrics, and deliver insights that inform GTM strategy and execution. This is a highly cross-functional, high-impact role for someone who enjoys combining deep analytics with operational problem solving. What You’ll Do Build and maintain source-of-truth reporting across the ARR waterfall, including key dimensionality, and GTM Scorecard metrics. Partner with BI/Analytics to develop scalable data models and dashboards that ensure data confidence and consistency for GTM stakeholders and analytics communities. Define, document, and operationalize core GTM metrics, including logo definitions, ARR growth and accounting logic, funnel metrics, retention, and expansion. Develop and maintain advanced SQL-based analyses to support forecasting, pipeline health, performance tracking, and strategic decision-making. Deliver clear, actionable insights to GTM and RevOps leadership to support planning, prioritization, and execution. Support operational analytics initiatives such as source attribution, channel and partner performance, and funnel optimization across Sales and Customer Success. Ensure Salesforce data is well understood, modeled correctly, and effectively leveraged in reporting and analysis. Qualifications and Experience Expert-level SQL skills, with the ability to build complex, performant queries and data models. Strong experience working with Salesforce data and architecture. Advanced proficiency in data visualization and storytelling using tools such as Tableau, Looker, or similar. Experience in Revenue Operations, GTM analytics, or Strategy & Operations, preferably across Sales and Customer Success. Strong understanding of B2B SaaS GTM motions, including acquisition funnels, retention, and expansion. Ability to translate ambiguous business questions into structured analyses and insights. Excellent communication skills and comfort working cross-functionally with technical and non-technical stakeholders. 5+ years of experience in Sales Operations, Revenue Operations, or a related role. Experience working in fast-paced, product-led, high-growth SaaS companies. Exceptional skills in cross-functional collaboration, data analysis, and operational problem solving. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $155,000—$185,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Leading the strategy and execution of BDR programs, optimizing outbound funnel, and aligning sales and marketing operations. | Extensive experience in sales or revenue operations, particularly with BDR teams, and familiarity with sales engagement platforms like Apollo.io. | Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role Apollo is seeking a Senior Sales Operations Manager to lead the strategy, execution, and scaling of our Business Development Representative (BDR) program. This role is critical to Apollo’s growth engine and will partner closely with Sales, Marketing, RevOps, Enablement, and Product to ensure our outbound motion is efficient, scalable, and predictable. You will own the end-to-end operational health of the team’s outbound funnel, from target account strategy and lead flows to productivity, conversion optimization, and pipeline forecasting. This is a highly cross-functional role that requires exceptional judgment, strong analytical rigor, and the ability to translate complexity into clear, actionable guidance for a fast-growing BDR organization. This role is designed for a senior operator who thrives in ambiguity, sets long-term strategy, and delivers high-impact programs that materially improve revenue outcomes—while also serving as a role model and culture leader within Apollo. What You’ll Do Key Outcomes: Success in this role will be measured by your ability to: Scale Apollo’s BDR program by 3x: Design and execute the operating model, capacity planning, tooling, and process changes required to sustainably triple BDR output while maintaining or improving quality and efficiency. Forecast BDR-sourced pipeline within ±5% accuracy: Build a trusted, data-driven forecasting framework that enables leadership to accurately predict BDR-sourced pipeline and revenue contribution across quarters. Meaningfully improve outbound funnel conversion rates: Identify bottlenecks across the outbound motion (targeting, sequencing, messaging, activity mix, handoffs) and lead cross-functional initiatives that drive step-function improvements in conversion and productivity. Deliver a tightly integrated sales & marketing motion: Operationalize Account-Based Marketing (ABM), Demand Generation, and MQL/PQL processes so BDRs are focused on the highest-intent opportunities and can act quickly on marketing signals. Enable faster ramp and sustained productivity for BDRs: Distill complex data, processes, and insights into simple, actionable frameworks that empower junior reps to ramp faster, self-diagnose issues, and consistently hit performance benchmarks. Qualifications and Experience 7-10 years working in a Sales Operations or related-Revenue Operations role BDR & Sales Development Expertise: Deep experience partnering with Sales Development or Business Development teams in high-growth B2B environments. Strong understanding of outbound motions, capacity planning, territory design, quota setting, and performance management for BDR teams. Integrated Sales & Marketing Operations: Proven experience designing and operating integrated sales and marketing motions, including ABM, Demand Generation, and MQL/PQL frameworks. Ability to align stakeholders across Marketing, Sales, and RevOps around shared goals, definitions, and success metrics. Sales Technology & Apollo Expertise: Hands-on experience with Apollo.io or similar AI-enabled sales engagement platforms (e.g., Outreach, Salesloft). Ability to leverage automation, data enrichment, scoring, and AI-driven insights to drive productivity and smarter prioritization. Analytical Rigor & Funnel Optimization: Exceptional ability to uncover root causes of productivity and performance issues using data. Experience launching and leading large, cross-functional projects that improve outbound funnel efficiency and conversion rates. Enablement Through Simplicity: Strong communicator who can distill complex insights into clear narratives, dashboards, and playbooks. Demonstrated ability to quickly enable and empower junior sales representatives through practical, easy-to-adopt frameworks. Senior-Level Leadership & Influence: Exercises strong ownership and judgment when navigating ambiguous, open-ended problems. Influences roadmaps and priorities across multiple teams to drive group-wide impact. Acts as a role model at Apollo—mentoring others, contributing to hiring, and promoting a culture of collaboration, experimentation, and psychological safety. The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $155,000—$185,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!

Develop and execute change management strategies for M&A initiatives, ensuring adoption and readiness across organizations. | Requires 5+ years in change management, Prosci certification, experience with M&A, and strong communication skills. | Change & Adoption Strategy Develop and execute comprehensive change management strategies to support M&A integration initiatives. Identify change impacts and adoption risks associated with M&A activities and define mitigation strategies. Apply Prosci or equivalent change frameworks to drive sustained adoption and business readiness. Develop clear, concise, and targeted messaging aligned to M&A milestones and business objectives. Conduct stakeholder assessments to identify influence, readiness, and engagement levels. Collaborate with Business, IT, HR, and other functional teams to ensure alignment and coordinated execution. Serve as a trusted advisor to program leadership on change readiness and organizational impact. Ensure learning materials align with change objectives and user needs. Provide regular status updates and insights to leadership and program stakeholders. 5+ years of experience in Change Management, Organizational Change, or Transformation roles. Prosci Certification (required) 5+ years of strong experience in communication strategy development and multi-channel delivery. 2+ years of solid understanding of adult learning principles and training design methodologies 3+ years of experience supporting M&A initiatives or large-scale transformations Experience in global or matrixed organizations. Exposure to HR, technology, or operating model integrations during M&A. Familiarity with change analytics and adoption measurement tools Proven ability to work effectively across business and IT functions. Excellent written, verbal, and executive-level communication skills. Strong stakeholder management, facilitation, and influence capabilities

Lead large-scale enterprise sales efforts, engage with C-suite executives, and develop strategic solutions to close mega deals exceeding $40 million. | Minimum 12 years in transformational sales or consulting, proven success in closing large technology deals, and ability to engage with senior executives across industries. | Proven experience closing Mega Deals exceeding $40 million++. These could be multiple-year deals. Proven "door opener" able to engage key executives (CEO's, CIO's) discussing current trends within the industry, technical expertise allowing this individual to understand capabilities across infrastructure, AI, and upcoming technologies. Ultimately, how One NTT can bring solutions to improve efficiency and decrease costs. The ability to travel to build these relationships. Bachelor's degree in computer science, engineering, or related field, or equivalent work experience. At least 12 years of experience in transformational sales, complex deal pursuit, or consulting sales roles, preferably in the IT services industry. Experience closing technology services Mega deals in excess of $40 million. Demonstrated ability to create and execute strategic sales strategy at the C-Suite in Fortune 300 Proven record of accomplishment of managing and closing complex deal cycles that meet customer requirements and expectations. World class communication, presentation, and interpersonal skills, with the ability to articulate complex concepts and solutions clearly and concisely. Strong knowledge and experience in various technology domains, such as cloud, data, AI, security, network, infrastructure, applications, etc. Ability to work effectively in a fast-paced, dynamic, and collaborative environment, with multiple stakeholders and teams. Domestic travel required up to 60% - may include international based on client. Experience closing technology services deals in excess of $40 million. Enterprise architecture background is a plus. Capable of executive discussions with one or two lines of business areas (HR, MFG, SCM, FIN) Experience with large-scale, Fortune 300, IT systems crossing on premises and public cloud. Earn the trust of customer C-Suite decision makers through a deep understanding of technology-driven business transformations. Create and present Points of View on emerging technology trends (e.g. AI strategies, hybrid cloud solutions, digital experience transformation, etc.) Craft outside-in value propositions that connect client business needs with technological trends. Co-author account growth strategies along with matrixed sales teams. Manage both sides of the relationship as a trusted advisor. Engage early with customer technology and business leaders to build relationships and gather a deep understanding of the customer's current needs and challenges. Work collaboratively across multi-solution and cross-functional organization with Sales, Client Executives, Consulting Engagement Leads, Solution/Enterprise Architects, and Client Delivery, and Operations teams to ensure that solutions align with the customer's business goals and requirements. Communicate effectively with customers, sales teams, delivery teams, and stakeholders to ensure alignment and clarity of the solution vision, scope, and value proposition. Stay abreast of the latest trends, technologies, and best practices in the enterprise architecture domain and leverage them to create innovative and competitive solutions.

Manage key client relationships, lead project execution, identify growth opportunities, and represent the company at industry events. | 8+ years of experience in client management, preferably in engineering or energy sectors, with strong communication and leadership skills, and familiarity with power delivery projects. | We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company. We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. Job Description Step into a pivotal role as a Client Manager for Olsson's Power Delivery team, where you'll forge lasting relationships, lead exciting projects, and make an impact in the energy sector. You'll be the strategic partner for key clients, aligning their needs with our expertise to deliver transformative engineering and design solutions. Collaborate with dynamic teams, identify growth opportunities, and champion client success while advancing sustainable energy systems. What You’ll Do: Be the trusted point of contact for key clients, fostering strong relationships and driving project success. Lead client service efforts, ensuring exceptional project execution and satisfaction. Uncover growth opportunities, presenting tailored solutions and cross-selling services. Represent Olsson at industry events and showcase our innovative capabilities. Partner with teams to align strategies, resources, and client goals seamlessly. Qualifications You are passionate about: Working collaboratively with others. Having ownership in the work you do. Using your talents to positively affect communities. You bring to the team: Strong communication skills. Ability to contribute and work well with a team. A passion for client success and relationship building. 8+ years of experience in client management, preferably in engineering or energy sectors. Strong communication, leadership, and problem-solving skills. Familiarity with power delivery projects like substations, transmission, or distributions Bachelor’s degree preferred; associate degree or equivalent experience considered. #LI-DNI Additional Information Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: Receive a competitive 401(k) match Be empowered to build your career with tailored development paths Have the possibility for flexible work arrangements Engage in work that has a positive impact on communities Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here.

Supports HR operations including workforce planning, employee records management, recruitment, onboarding, and employee relations. | Requires 3-5 years in HR operations or similar roles, experience with onboarding, strong communication skills, and willingness to travel up to 25%. | HR OPERATIONS SPECIALIST Position Title: HR Operations Specialist Department: Human Resources Reports To: Human Resources Manager-Employee Relations Location: Remote US  Employment Type: Full-time  Travel Requirement: Up to 25%   ABOUT MEDZED MedZed is a leader in delivering value-based, technology-enabled social support to high-cost Medicaid members who are unreachable and disconnected from their primary care provider. We combine innovative outreach and care models with technology to find and engage members, connect them to primary care, and improve outcomes. Our intervention yields reduced costs and assists our members in enhancing their quality of life.    POSITION OVERVIEW Under the supervision of the Human Resource Manager-Employee Relations, the HR Operations Specialist supports the delivery of core human resources services by partnering with employees and leaders to drive effective workforce planning, recruitment, employee relations, retention, and day-to-day HR Operations. This role plays a key part in enhancing the employee experience, ensuring consistent application of HR practices, and supporting business needs across multiple locations. This position requires the ability to travel up to 25% of the time. KEY RESPONSIBILITIES * Support workforce planning initiatives, including staffing analysis, headcount planning, and organizational changes. * Partner with leaders to identify workforce trends and risks that impact employee retention and business performance. * Maintain accurate employee records and HR systems, ensuring data integrity, confidentiality, and compliance. * Support HR operational processes such as job changes, compensation updates, audits, and reporting. * Support full-cycle recruitment activities, including requisition management, candidate screening, interview coordination, and onboarding. * Partner with hiring managers to align hiring strategies with workforce needs and retention goals. * Plan, coordinate, and deliver new hire orientation programs, ensuring employees receive a consistent and engaging introduction to the organization. * Serve as a trusted HR partner to employees and managers, providing guidance on policies, performance management, attendance, and workplace conduct. * Support employee relations matters, including investigations, corrective actions, and documentation. * Support employee engagement and retention initiatives, including surveys, stay interviews, and exit interview analysis. * Support administration of employee leaves of absence, accommodations, and benefits coordination. * Travel up to 25% of the time to support HR operations across multiple locations. * This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Other duties may be assigned as business needs evolve. QUALIFICATIONS * Bachelor’s degree in human resources, Business Administration, or a related field (or equivalent experience). * 3–5 years of experience in HR operations, HR generalist, or HR specialist roles. * Experience delivering new hire orientation and/or onboarding programs. * Strong interpersonal, communication, and organizational skills. * Ability to manage sensitive information with professionalism and discretion. * Willingness and ability to travel up to 25% of the time. PHYSICAL REQUIREMENTS * This position requires the employee to remain in a stationary position for prolonged periods while performing desk-based computer tasks. * The employee must be able to constantly operate a computer, keyboard, and other office productivity machinery, such as a calculator, copy machine, and computer printer. * The person in this position may need to occasionally move about inside the office/remote workspace to access file cabinets, office machinery, or other resources. * The employee may occasionally be required to lift and move objects weighing up to 10 pounds (e.g., a laptop, files, or small office equipment). * Clarity of vision at approximately 20 inches or less is required for working with computers and reading small print. Reasonable Accommodation Consistent with the Americans with Disabilities Act (ADA), it is our policy to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause undue hardship.    Page Break

Supporting operational and analytical functions with data-driven insights and process improvements. | Extensive experience in operations, analytics, and process improvement, with no mention of AI, machine learning, or software development skills required for this role. | Candidly was founded in 2016 to flip the script on what it means to plan, borrow, repay, and save for college. Today, we’re the category leader with the market’s most comprehensive AI-driven student debt and savings optimization platform. We partner with hundreds of top employers, financial institutions, and retirement record keepers, positioning Candidly to serve more than 35 million Americans. We’re already achieving incredible results — to date, we’ve helped our users get on track to eliminate more than $1.8B in student debt and pay off their loans 175,000 years quicker — and we’re seeking movers, shakers, innovators, and problem solvers to help take our mission even further. Candidly is a high-growth, Series B startup, funded by leading investors including Altos Ventures, Aflac, Salesforce Ventures, UBS, Equal Opportunity Ventures, Impact Engine, Rethink Impact, Unum, and Cercano Management. Our fully remote, international team of 70 (and counting) includes alumni from Google, UBS, Twitter, Plaid, Prudential, LendingTree, Morgan Stanley, Deutsche Bank, and more. Job Description As a Data Scientist focusing on AI Engineering at Candidly, you will primarily work on designing, developing, and deploying AI agents that enhance our financial wellness platform and serve our clients. You will partner closely with the product and engineering teams to create products and features that leverage Generative AI to enhance the user experience and improve engagement. You will contribute to projects ranging from designing and developing new AI agents, enhancing our existing agents in production, including evaluations, and contributing to Candidly’s AI platform as a backend engineer. What You'll Do Agent Development: Design, build, and deploy AI Agents including custom tools, prompt engineering, orchestration workflows, and agent design patterns. Agent Evaluation and Tuning: Design evaluation strategies and metrics for assessing the efficacy of AI agents as well as identifying common failure modes. Ensure AI agents and systems are reliable and provide a good user experience. AI Platform Development: Contribute to the backend infrastructure powering Candidly's AI capabilities, including API development, data integrations, and data pipelines. Research & Innovation: Stay on the cutting edge of advancements in Generative AI space and evaluate new techniques for application within the Candidly AI platform. Stakeholder Collaboration: Work closely with stakeholders across product, design, engineering, and leadership to translate complex AI concepts into actionable strategies and features. Data Storytelling: Present findings and insights in a compelling way to both technical and non-technical audiences, contributing to strategic decision-making. What We're Looking For Experience: 2-5 years of experience in a data science, data engineer, machine learning engineer, or backend engineer role. Technical Skills: Strong programming skills in Python and proficiency with libraries such as LangGraph, PyTorch, FastAPI, SQLAlchemy, Pandas + Numpy. Strong understanding of agentic systems, AI agent design patterns, and best practices for evaluating AI agents. Including, but not limited to, multi-agent systems and parallelized agentic workflows. Hands on experience with foundational model APIs (OpenAI / Anthropic / Gemini) and at least one AI Agent framework (LangGraph / CrewAI / Pydantic AI). Hands on experience with database systems especially in regard to vector databases and Retrieval Augmented Generation (RAG) approaches. Previous experience working in a production environment and deploying code to production for example machine learning models, data pipelines, or AI agents. Intermediate level data and analytical skills, with at least some familiarity of SQL and data visualization. Familiarity with software development practices and tools, such as code reviews, GitHub / GitLab, and Jira. Familiarity with backend systems with a focus on serving Generative AI applications. Basic knowledge of web systems with a focus on understanding how AI agents operate within both a web backend and frontend. Basic knowledge of cloud platforms (AWS). Soft Skills: Strong communication skills and ability to explain complex concepts to non-technical stakeholders. High adaptability and comfort working in a dynamic, fast-paced startup environment. Proactive, with a passion for building impactful solutions that address real-world challenges. A love of experimenting and working with new tools and technologies Preferred Qualifications Experience in FinTech, financial services, or consumer lending domains. Strong enough technical ability to own and deploy projects end to end. Previous experience deploying and evaluating AI agents in a production setting. Background and EEOC Candidly offers for employment are conditioned upon satisfactory completion of our employment screening process (including, but not limited to, a review of past employment and education records, background investigation, and/or credit check & fingerprints). Candidly strives to foster an environment where every employee can succeed. As an Equal Opportunity Employer we do not discriminate on the basis of race, religion, color, sex, sexual orientation, gender identity, gender expression, national origin, age, non-disqualifying physical or mental disability, veteran status, or any other basis covered by applicable law. All employment is decided on the basis of qualifications, merit, and business need.

Develop, update, and maintain interactive learning modules and manage the content lifecycle within the LMS. | 2-4 years of experience in learning content development, proficiency with SCORM and authoring tools, and ability to collaborate with cross-functional teams. | About Pair Team Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California’s largest complex care provider, we’ve proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year. With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country’s frontline medical and social services workforce, we aim to bring high-touch care to everyone. At Pair Team, we’re not just delivering care—we’re transforming it. We’re building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved. Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team Journal of General Internal Medicine: A Novel Intervention for Medicaid Beneficiaries with Complex Needs About the Opportunity As a L&D Specialist, you’ll support the build and maintenance of Pair Team’s learning content infrastructure as we scale Clinical Ops. This role is ideal for a proactive individual who thrives on execution, adapts existing approaches to new challenges, and partners cross-functionally to keep learning materials accurate, organized, and up to date. You’ll work under general direction from L&D leadership while owning defined learning assets and contributing to a growing, structured learning ecosystem. This role helps ensure our training content keeps pace with product, process, and operational change in a dynamic digital health environment. This is a fully remote position reporting up to the Sr. L&D Manager. What You’ll Do Develop and/or audit and update all interactive learning modules into SCORM-compliant courses within the LMS, and maintain accurate on-going content management thereafter Own assigned learning assets through their lifecycle, including build, publishing, versioning, updates, and retirement Establish and maintain a structured learning content repository within the Knowledge Base Develop and update learning modules for new hire onboarding, product updates, and workflow changes Integrate into Operations and Product teams, staying up to date with workflow and/or product changes and ensuring training is reflective Collaborate with subject matter experts to validate content accuracy and readiness Apply learning content standards, templates, and versioning practices consistently Identify content gaps or inconsistencies and propose practical updates or improvements Communicate clearly with stakeholders and adapt messaging based on audience and context Support or co-facilitate training sessions to frontline teams (LCMs, RNs, BH, NPs, etc.) with opportunity to grow facilitation skills over time What You’ll Need 2–4 years of experience in learning content development, instructional design, enablement, or training operations, ideally in a fast-paced or scaling healthtech organization that served high-acuity populations Hands-on experience creating, updating, and maintaining SCORM-compliant courses in an LMS using authoring tools (e.g., Articulate Storyline/Rise, Captivate, etc.) Demonstrated ownership of learning assets end-to-end, including build, publishing, version control, updates, and retirement Comfortable partnering with Product and Operations to validate accuracy and alignment Excellent verbal and written communication with the ability to adapt to the audience Ability to stay current on product or workflow changes and reflect them accurately in training materials Consistent execution against defined content templates, standards, and versioning requirements Ability to spot content gaps or inconsistencies and flag practical improvements Organized with a strong attention to detail Willingness to support or co-facilitate training sessions Ownership mindset – own driving results for the mission, business, employee and patient experience Strong desire to work in a rapid-iteration early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”) Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder Bilingual in Spanish and/or familiarity with onboarding or operational training for frontline or workflow-driven roles are also a big plus! Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. Because We Value You Competitive salary: $90,000 - $100,000 Equity compensation package Flexible vacation policy – take the time you need to recharge Comprehensive medical, dental, and vision coverage 401(k) 100% company-sponsored short and long-term disability and life insurance Subsidized backup childcare and caregiver supports through Wellthy Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you’re ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Supporting onboarding, enablement, and internal operations to help scale the company and improve employee experience. | Experience in operations, enablement, or people ops, with strong organizational skills and ability to manage multiple projects in a fast-paced environment. | About Joyful Health Building the financial operating system for healthcare, and bringing the joy back to healthcare by fixing the financial chaos behind it. The healthcare payment system is a complex and inefficient maze - healthcare practices leave $125 billion in revenue uncollected each year, lost in the chaos of fragmented financial data, manual workflows, and opaque payer systems. This financial uncertainty leaves practices struggling to stay afloat, while valuable revenue slips through the cracks. Joyful Health is building the AI-powered financial operating system for healthcare practices. Our mission is to bring the joy back to running a private practice by simplifying financial operations so providers can focus on patient care. We spent 10 months working as fractional CFOs for a dozen practices, doing this work side by side with providers as we developed our product. We just closed a funding round led by world-class investors and angels including the founders of MongoDB & KAYAK. The Role Role Description Joyful Health is a small, fast-moving startup, and we’re looking for a Senior Manager, People & Business Operations to join our Operations team as a foundational hire. This is a broad, hands-on role with a clear center of gravity: supporting our people, enablement, and day-to-day operating rhythm as we scale. You’ll be the right hand to our Head of Operations, helping bring structure, warmth, and momentum to how our team onboards, learns, collaborates, and shows up to work each day. Because we’re early, this role touches many parts of the business: onboarding, enablement, HR and vendor systems, employee experience, light recruiting support, and general operations. We’re not looking for someone who’s done everything before, but for someone who has strong experience in some of these areas and is excited to jump in wherever needed. This role is ideal for someone who enjoys being close to the work, takes pride in making things run smoothly, and wants to help shape how a company operates from the inside out. This role is full-time. We’re looking for someone NYC-based who is open to coming into the office 3 days a week. What you'll do… Own and evolve new hire onboarding: Coordinate onboarding logistics, lead and/or support onboarding sessions, and continuously improve the new hire experience as we grow. Build and maintain our enablement & knowledge base: Help design, organize, and maintain onboarding and training content in Notion — including playbooks, team documentation, and internal resources. Partner closely with the Head of Operations: Act as a trusted execution partner across people operations, enablement, and internal initiatives — helping turn ideas into reality. Support people operations & employee experience execution: Assist with new benefits rollout (e.g., health insurance implementation), wellness perks, office benefits, and day-to-day people ops needs. Assist with vendor coordination and internal spend: Help coordinate people-related vendors and tools, including renewals and basic spend tracking. Help teams collaborate effectively: Learn how our product works and how teams interact, then help improve rituals, communication, and cross-team coordination. Support light recruiting and hiring coordination: Assist with interview scheduling, general sourcing, candidate experience, and onboarding handoff as we grow the team. Pitch in across operations as needed: This is a small team — you’ll occasionally help wherever there’s a gap, whether that’s internal projects, process cleanup, or special initiatives. We’d love to hear from you if… You’re excited by early-stage environments – You enjoy wearing multiple hats and helping build structure where none exists yet. You have experience in building 0-1 for people ops, enablement, or operations – 4–7+ years in operations, people ops, enablement, or a similar role Experience at a startup or small, fast-growing company is strongly preferred Experience wearing multiple hats and adapting quickly to changing priorities You have a "figure it out" mentality – You’re comfortable living in ambiguity and when faced with a new challenge, your first instinct is to dive in and find a way to make it work - even if you've never done it before You’re highly organized and execution-oriented – You can manage multiple workstreams, timelines, and stakeholders with ease, and you’re comfortable using and learning new tools to create clear, well-structured documentation that helps teams learn and scale. You’re comfortable facilitating and communicating – You can confidently lead onboarding sessions, run meetings, and communicate clearly with teammates at all levels. You care deeply about employee experience – You notice the small things that make work feel supportive, clear, and human. Our Value Prop to You At Joyful Health, we’re on a mission to fix one of the most broken systems in healthcare. Joining us means having the opportunity to make a direct, meaningful impact on the lives of clinicians and the financial health of their practices. Here’s what you can expect from working with us: 🚀 Meaningful Impact You’ll be tackling one of the most complex challenges in healthcare—helping practices thrive in a chaotic financial landscape. Your work will directly contribute to solving one of the most hair on fire problems for providers, ensuring that they can focus on what they do best: caring for patients. 🔑 Autonomy & Ownership As an early team member, you’ll have significant autonomy and the chance to shape our company from the ground up. You’ll have ownership over your work and the freedom to challenge the status quo in an environment that values initiative and creativity. 📈 Growth & Learning We’re a small, ambitious team with big goals, which means you’ll be constantly learning and growing. You’ll take on new challenges, expand your skill set, and have direct access to experienced founders and advisors who are invested in your development. We also offer stipends for professional development courses & books (that we often will partake in together!) so we can all continuously grow. 💰 Competitive Compensation & Equity We believe that our team is our most valuable asset. We offer competitive compensation packages, strong equity, and the opportunity to share in the success of Joyful Health. We want you to feel supported, both financially and professionally, as we grow together. ❤️ Be Your Best Self We provide the benefits you need to stay happy and healthy, including comprehensive healthcare benefits, unlimited PTO (with a minimum of 10 days off a year), and flexibility so you can take care of yourself. We also organize regular team off-sites and events to ensure that even as we tackle big problems we enjoy the journey. 💡 If you’re passionate about empowering practices and excited to tackle one of the most important (& challenging!) problems in healthcare, we’d love to meet you. Please apply even if you don't meet 100% of the criteria. Nobody checks every box every time and we'd love to talk to you about how and why you can see yourself growing into this role. We're also very open to candidates with non-traditional experience.

Design and evolve APIs, tools, and interfaces to improve developer experience and platform reliability. | Extensive experience in backend software development, API design, and developer-facing platform engineering, with mentorship and business alignment skills. | About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: As Senior Staff Staff Software Engineer on the Embedded Payroll team acts as a technical leader shaping how developers build on Gusto’s payroll platform. The role sits at the intersection of platform engineering, API design, and developer experience. It combines hands-on work in the codebase with setting direction for tools, interfaces, and workflows used by internal teams and external partners. Success requires strong technical judgment, empathy for developers and solution architects, and the ability to turn friction into scalable platform improvements. About the Team: Gusto Embedded Payroll is a platform that allows developers to embed payroll directly into their own software using our APIs. We've taken Gusto’s robust payroll infrastructure and made it available to third-party developers. Our vision is to enable anyone to build the best payroll product for their end customers - powering payroll for small and medium businesses across a variety of industries, from vertical SaaS to fintech and neobanks. Here’s what you’ll do day-to-day: Identify high-leverage opportunities to improve developer experience across our APIs, tooling, documentation, and workflows. Partner closely with internal product, solution architect, and engineering teams to define a vision for reducing friction when integrating with Embedded Payroll. Engage directly with external developers to understand pain points, validate solutions, and influence platform direction. Design and evolve APIs, abstractions, and interfaces with a focus on clarity, consistency, and long-term maintainability. Build and maintain developer-facing tools, libraries, and internal frameworks that improve velocity and reliability. Lead by example through hands-on development, shipping clean, tested, and well-designed code. Set and promote best practices for reliability, observability, and backwards compatibility in developer-facing systems. Here’s what we're looking for: 12+ years of professional software development experience with demonstrated ownership of organization-wide engineering initiatives and contributions to scaling engineering organizations. Deep backend engineering expertise, including experience operating large, production-grade systems, with comfort working across multiple layers of abstraction and making pragmatic technical tradeoffs. Proven experience designing APIs, platforms, or developer tools with developers as the primary customer, with strong attention to usability, documentation, error handling, and end-to-end developer experience. Demonstrated ability to mentor engineers, raise the technical bar across teams, and provide guidance on ambiguous problems and competing priorities. Strong business acumen, with the ability to align technical direction to business priorities and clearly communicate constraints, tradeoffs, and needs to non-technical stakeholders. Curiosity and effectiveness in leveraging intelligence, automation, and experimentation to design, ship, and operate reliable, partner-facing payroll APIs at scale. Our cash compensation amount for this role is targeted at $200,000-$230,000 /yr in Denver & most remote locations, and $230,000-$270,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.