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Translate consumer insights and audience research into actionable campaign strategies and creative concepts for major brand partners. | 4 to 8 years experience in consumer insights or audience strategy with strong analytical and presentation skills. | **Cross-posted as Consumer Insights & Strategy Manager, Audience Insights & Strategy Manager, and Audience Intelligence Manager About the role This role sits at the intersection of consumer research, audience intelligence, and marketing strategy. You will analyze audience behavior, cultural signals, and consumer insights to help shape creator strategies, campaign messaging, and creative concepts for major brand partners. Unlike many insight roles where research stops at a report or presentation, your work here will directly influence how campaigns are designed and executed. You will work closely with internal teams and company leadership to translate insights into strategic recommendations that drive real marketing outcomes. The insights generated by this role influence not only campaign strategy but also the broader thinking and thought leadership that shapes how The Shelf advises brands. What you'll do Translate consumer insights into campaign strategy Analyze audience research, segmentation data, and behavioral insights to inform marketing strategies Use social listening and cultural signals to identify emerging conversations and trends Translate findings into clear strategic recommendations for internal teams and clients Develop insight-driven creator strategies Identify audience segments and communities relevant to brand campaigns Inform creator selection and creative direction using consumer insights Collaborate with creative, account, and media teams to shape campaign concepts Support client strategy and campaign planning Contribute to campaign strategy development for major brand partners Present insights and strategic recommendations internally and to clients Help develop messaging frameworks grounded in audience motivations and behavior Contribute to thought leadership Identify emerging trends in consumer behavior and creator marketing Help develop insights that inform The Shelf’s broader marketing perspective and industry thinking Who This Role Is Great For This role is a great fit for someone who enjoys connecting consumer behavior with marketing strategy. Consumer insights or research teams Audience strategy or intelligence roles at media agencies Social listening or cultural intelligence teams Data and analytics roles within creator marketing platforms You may currently work in a role where you analyze audience data or consumer research but want to see those insights directly influence creative ideas, creator partnerships, and real marketing campaigns. What We're Looking For 4–8 years of experience in consumer insights, audience strategy, research, or intelligence roles Experience translating research or audience data into marketing or strategic recommendations Strong analytical thinking combined with clear storytelling and presentation skills Comfort working with both qualitative and quantitative insights Experience working with audience research or social intelligence tools such as YouGov, GWI, Brandwatch, Sprinklr, Talkwalker, Meltwater, or similar platforms is a plus. Why This Role Is Different At many companies, insights stop at a report or presentation. At The Shelf, insights drive real marketing decisions. Your work will directly influence: Campaign strategy Creator selection Creative direction How brands approach creator marketing This role also works closely with leadership and has the opportunity to help shape how our strategy team evolves as the company continues to grow. What We Offer Fully remote team across the US, Canada, and Europe Opportunity to work with leading global brands Competitive salary and benefits Flexible work environment A chance to help shape the future of insights-driven creator marketing Apply If you enjoy connecting consumer insight with real marketing impact, we’d love to hear from you

Lead end-to-end patient journey architecture to unify care, product, tech, and marketing touchpoints ensuring patient support and empowerment. | Over 10 years experience with journey mapping tools, data-driven CX platforms, and cross-functional leadership in a high-growth health tech environment improving NPS. | At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. We are looking for a Patient Experience Director to help us redefine the gold standard of the healthcare experience. The Patient Experience Director will play a critical role in our success. Reporting to the VP of Patient Care, you will own the end-to-end patient journey architecture and be crucial in unifying our Care, Product, Tech, and Marketing touchpoints; helping us ensure that our patients feel supported, informed, and empowered at every step. You’ll be responsible for identifying friction in the patient funnel and executing a strategic roadmap to eliminate non-value-added time, while simultaneously architecting a vision of care that is as inspiring as it is efficient. You’ve hustled, you’ve created, you’ve implemented, and you love the intensity of a startup in high-growth mode. The salary range for this role is $140,000-$170,000 depending on geography and level of experience, plus equity and an annual bonus. You’re excited about this opportunity because you will... Own the Patient Journey Map, serving as the primary architect for every digital and human touchpoint. Help build a cohesive brand voice that bridges the gap between clinical care and digital product experience. Regularly collaborate with Senior Leadership to align patient experience strategy with organizational OKRs and KPIs. Identify and eliminate "non-value-added time" and friction points within the patient funnel to drive conversion. Dream up and deliver a world-class patient journey vision, ensuring our experience isn't just "frictionless" but is genuinely delightful and life-changing. Bridge silos between clinical operations and the product, tech, and marketing teams to ensure a seamless patient lifecycle. Drive long-term loyalty by turning complex healthcare navigation into a frictionless, intuitive, and holistic experience. We’re excited about you because… You bring a rich background of patient-centric strategy and cross-functional leadership. We hope to see from you: Strong skills working with journey mapping tools and data-driven CX platforms. 10+ years of professional experience, with a significant portion in a high-growth health tech environment. Experience in a "three-legged stool" environment, working intimately across Operations/Patient Care, Tech/Product, and B2C Marketing/Growth. Track record in improving NPS and patient engagement through architectural and process changes. Ability to translate complex clinical workflows into simple, digestible, and engaging consumer experiences. Ability to operate as a high-level IC (Individual Contributor), acting as a deep domain expert who can influence without direct reports. Entrepreneurial and resourceful — As an early member of a startup, we need people who can find creative ways to make a big impact quickly and without much direction. Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment. Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results. Why you’ll love working with us... We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine. We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person. We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities. You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways. Other benefits: Stock option plan Flexible schedules and remote work Chicago and San Francisco offices available Self-managed vacation days, within reason Paid parental leave Health, vision, and dental insurance 401K retirement plan About Carrum We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

Oversee departmental activities and communications while supporting executive leadership and managing administrative staff. | Bachelor's degree and 4+ years supporting C-level executives with strong organizational and communication skills. | Salary range is $81k to $155k, with a midpoint of $108k.  New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. Sound Transit also offers a competitive benefits package [https://www.soundtransit.org/sites/default/files/documents/sound-transit-benefits-guide.pdf] with a wide range of offerings, including: * Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner. * Long-Term Disability and Life Insurance. * Employee Assistance Program. * Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution). * Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year. * Parental Leave: 12 weeks of parental leave for new parents. * Pet Insurance. * ORCA Card: All full-time employees will receive an ORCA card at no cost. * Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses. * Inclusive Reproductive Health Support Services. * Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.   GENERAL PURPOSE:  The Administrative Manager reports to the department chief of staff and supports the departments executive or cabinet member. The manager will oversee and or support the effective management of the department’s activities, communication, assist in budget reporting and implementation, monitor staffing needs, hire and train administrative staff, lead direct reports, track department initiatives and report on progress for tasks as assigned, utilize technology and databases to execute work, prioritize work for the administrative team and monitor progress and coordinate requests and actions to the department and the departments executive team.  They will support the department executive  by serving as the central hub for communication,; Engaging in strategic scheduling tasks, coordinating critical information, and facilitating essential internal team communications to support the Executive’s agenda; Is the front face of the office, providing excellent executive support while remaining calm under pressure, adaptable to change, and flexible; Staffing leadership meetings and other meetings where requested, , and working collaboratively across the executive to achieve outcomes; Establishing operational standards and leading a forum for Administrative Managers and Senior Executive Assistants, enhancing coordination across the organization; Partnering with Agency leadership to foster a success-oriented, positive, inclusive, high integrity organizational culture. ESSENTIAL FUNCTIONS: The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. * Facilitate the effective flow of all information entering and leaving the department's executive. * Review the Cabinet’s email communications and assist in providing timely responses to inquiries sent to the Cabinet under the guidance of the COS. * Prepare comprehensive briefings, relevant updates on outstanding projects, identify issues, develop contingencies, and suggest remedies.  * Prepare forward-looking agendas for the Cabinet in partnership with the COS. * Work closely with the COS to keep the Cabinet well informed of upcoming commitments and responsibilities, and follow up appropriately. * Act as a barometer, having a sense for the issues taking place in the environment and keeping the Cabinet and the COS informed. * Assist with critical scheduling tasks and maintain insight into the Cabinet’s calendar. * Facilitate effective communication flows between the Cabinet, COS, and key stakeholders. * Arrange travel, manage registrations, and submit expense reports. * Purchase items on behalf of the Cabinet office and monitor budget.   * Manage and oversee special projects, ensuring timely and budget-compliant completion. * Draft documents or conduct research to further the Cabinet’s and the COS’ work in programs or development. * Oversee contract signature flow and timely turnaround in collaboration with Procurement and General Counsel. * Assist DCEO and GCR in their activities with the Board of Directors, and support board interactions and compliance with governance standards. * Support the COS in dealing with confidential or sensitive personnel or other organizational matters. * Organize and support leadership meetings (and other meetings as needed), including note-taking and tracking actions. * Collaborate across the cabinet to achieve organizational goals. * Build and maintain positive and collaborative relationships with agency, government, and industry assistants and key staff. * Establish high standards for administrative and operational procedures. * Lead a forum for Administrative Managers to enhance coordination and information flow within the organization. * Provide excellent executive support, maintaining confidentiality at all times. * Foster a collaborative and inclusive team culture. * Proactively solve problems and take initiative in dynamic situations. * Undertake a variety of administrative tasks to support the dynamic needs of the Cabinet’s office. * Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency. * Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy. * It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees. * It is the responsibility of all employees to integrate sustainability into everyday business practices. * Other duties as assigned. MINIMUM QUALIFICATIONS: Education and Experience: Bachelor’s degree in Business or Office Administration or related field. Four years of experience supporting C-level executives; Or an equivalent combination of education and experience. Required Knowledge and Skills: * Exceptional organizational and multitasking skills.  * Exceptional written, verbal, and intercommunication skills. * Strong critical thinking skills. * Proficient in Microsoft Office Suite and advanced enterprise communication tools. * Experience with board administration and governance processes. * Ability to complete a high volume of tasks and projects with little or no guidance. * Ability to react with appropriate levels of urgency to situations and events that require a quick response or turnaround. * Ability to work well within a cross-functional team environment and diverse communities. * Ability to maintain a high level of integrity and discretion in managing confidential information. Preferred Knowledge and Skills: * Experience in budget management and procurement processes. * Strong project management skills and the ability to coordinate complex projects. * Comfortable with rapid pace and changing technology. * Establishment of cross-functional partnerships with various departments within the organization. Physical Demands / Work Environment:   * Work is performed in a hybrid office environment.  * This position will provide on-site support to executive leadership. Limited remote work may be possible when this support is not needed. * The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.    Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.

Manage global public relations efforts to showcase platform development and customer outcomes through storytelling and agency management. | 12+ years in corporate communications or PR, preferably in B2B technology, with experience managing PR agencies and media relations. | At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress. Senior Communications Manager Skillsoft is evolving how organizations build and apply skills at scale. We are seeking a Senior Communications Manager to manage global public relations and help shape how our progress shows up in the market. In this role, you will work across the business to identify strong stories rooted in platform development, learning experiences, and customer outcomes, and bring them to market through a mix of agency-led and direct media engagement. The Senior Communications Manager will bring strong editorial judgment, comfort working with data, and experience expanding how stories are told in a competitive B2B technology environment. Responsibilities Manage global public relations efforts that reflect Skillsoft’s progress across platform development, learning experiences, and customer outcomes Identify and develop external stories grounded in product evolution, learning delivery, and real customer results Translate complex information into clear, well-supported narratives for external audiences Partner closely across the business to uncover story opportunities and align communications with priorities Manage and direct external PR agencies while also building and maintaining direct relationships with targeted media Pitch and place stories that demonstrate progress and momentum Development and testing of new formats and channels to tell proof and innovation stories Track performance and apply insights to refine communications over time Required Skills & Qualifications 12+ years of experience in corporate communications, public relations, or related roles, ideally within B2B technology Proven ability to develop external stories rooted in product, customer, or business progress Comfortable working with data, metrics, and evidence to support storytelling Strong editorial judgment and the ability to operate independently Experience managing PR agencies and direct media relationships Strong writing, communication, and organizational skills Curious about markets, competitors, and emerging trends Target base salary range for this job requisition is anticipated to be approximately $128,000- $155,000 annualized. We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary. MORE ABOUT SKILLSOFT: Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at skillsoft.com. Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Lead strategic initiatives within the North America Executive Office, balancing hands-on execution with strategic vision and serving as PMO during priority moments. | 10+ years experience with strong strategic program management, analytical problem-solving, business acumen, and proficiency in Microsoft Suite. | Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description Team background: The North America Executive Office team is the dedicated engine to advance North America & the Regional President’s strategic agenda through operational excellence and client-centric priorities. This is a high-visibility, high-impact position to lead the strategic initiatives arm of the North America Executive Office team, best suited for someone who combines strong analytical rigor and understanding of Visa’s business with flawless, low-ego execution. You will flex between surge initiatives and standing priorities to serve as the Executive Office’s A for PMO and client response. As a One Visa, strategic operator, you will bring structure, clarity and momentum for the regional agenda, without adding unnecessary work for others. This includes independently organizing and analyzing complex inputs, identifying executive ready insights, translating them into clear strategy and action, and driving cross-functional execution. The ideal candidate can quickly lean in to assimilate into new teams and topics, bring order to ambiguity, and advance work into high quality outputs with outcome and stakeholder experience in mind. This role is a launchpad for initiatives leadership. You will work closely across senior North America stakeholders, building a track record of well-orchestrated executional excellence across stakeholders, functions, and disciplines. Key Responsibilities: Strategic Initiative Leadership and Execution. Balance hands-on execution with strategic vision to apply disciplined program management, ensuring alignment, accountability, and measurable outcomes across: Surge initiatives: Stepping into to drive critical components, resolve challenges, or manage through key executive priority periods Standing priorities: Go-to PMO for Executive Office initiatives and operations Optimization: Identify opportunities to streamline and improve ways of working, including light‑touch reflections following above initiatives Examples may range from priority client updates, executive office operations, AI acceleration, people and culture, and other initiatives that support North America’s agenda. Client Readiness & Response: Maintain cross-functional client call plans, ensuring clear roles, up-to-date information by category, and always-on-readiness Serve as the Executive Office’s A for analytical analysis, coordinating across teams as needed to deliver clear, executive‑ready insights under tight timelines During priority moments, you will act as the Executive Office PMO – stepping in quickly and calmly to connect the dots, bring order, and move urgent executive work forward across teams This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. ** This role will be based in San Francisco -- no remote / no other locations -- pls note that no sponsorship will be available for this role including H1B, OPT, CPT or F-1) ** Qualifications Basic Qualifications 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD Preferred Qualifications 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD Strategic Program Management: Proven ability to independently own and drive multiple parallel initiatives of varying scope while maintaining high quality and accuracy Analytical Problem Solving: Strong capability to organize, analyze, and synthesize complex information, develop insights, and frame clearly for executive audiences Ramp Up Speed: Quickly ramps onto new topics and teams, adding value early without burdening others. Can swiftly assess ambiguous situations, identify options, weigh tradeoffs, and deliver actionable results Business Acumen: Strong understanding of Visa business fundamentals and clients so able to quickly grasp and analyze complex issues facing Visa’s business, knows where to go to get an answer/up to speed quickly if unfamiliar with a topic Execution Under Pressure: Maintains composure, judgment, and attention to detail during high stakes or time sensitive moments Stakeholder Management & Influence: High EQ and strong people skills, builds trust quickly across functions and levels and influences without on-paper authority Impact-Focused Execution: Consistently acts with end outcome and stakeholder impact in mind, enabling others to work more effectively and efficiently. Prioritizes solutions that remove obstacles/streamline execution vs. create unnecessary work Exceptional written and verbal skills, able to synthesize complex information into clear, concise, and executive ready outputs Confidentiality & Discretion: Handles highly sensitive information with confidentiality and professionalism Tool Proficiency: Expert in Microsoft Suite, including advanced Excel skills, is required; strong GenAI internal tool usage preferred Collaborative & Low Ego: Willing to step in where needed, prioritize collective outcomes, and focus on impact over visibility Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is 192,300.00 to 247,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Job Family Group: Strategy

Manage day-to-day operations and governance of the innovation team to ensure smooth planning, execution, and communication. | 3-5+ years project/program management experience with strong communication, stakeholder management, problem-solving, and technical collaboration skills. | Reporting to VP of Operations, the Operations Lead owns the day-to-day operating rhythm of the team’s leading OddBytes’ innovation. This role ensures that planning, execution, communication, and governance run smoothly across teams, enabling leaders and teams to focus on delivery and impact. The role partners closely with innovation heads and team leaders to provide clarity, visibility, and continuous improvement across the organization. Key Responsibilities: Operational Cadence Ownership: Own and manage the innovation teams’ operational cadence, including training, sprints, boards, leadership syncs, and events. Meeting Preparation & Governance: Ensure all meetings are well-prepared, with clear agendas, ready materials, and documented decisions and action items. Team Coordination: Coordinate team activity and information flow, managing dependencies across systems. Operational Tooling Management: Maintain and continuously improve operational tooling, including dashboards, trackers, documentation, and calendars. Metrics & Portfolio Visibility: Ensure progress metrics, evidence tracking, and portfolio views are accurate, current, and accessible. Communications & Reporting: Execute and manage team, including monthly updates, portfolio summaries, decisions, and highlights. Stakeholder Visibility & Alignment: Provide clear visibility into the organization’s progress, risks, and outcomes for leaders and stakeholders. Process Improvement & Optimization: Identify workflow friction and drive process improvements through retrospectives, playbooks, and operating norms. Onboarding & Enablement: Support onboarding and enablement, ensuring role clarity, access to tools, and understanding of cadence. Training Planning & Coordination: Manage training planning by conducting location research, overseeing venue logistics, coordinating and communicating with participants, and providing on-site operational support. REQUIRED SKILLS Project Management Experience: 3-5+ years of experience managing projects or programs, with a proven ability to plan, execute, and deliver work in fast-paced, cross-functional environments. Planning & Execution Skills: Clear, concise written and verbal communication, with the ability to engage effectively across diverse stakeholders and levels. Exceptional Communication Skills: Strong written and verbal communication, with the ability to clearly and empathetically engage across multiple channels and roles. Stakeholder & Dependency Management: Experienced in coordinating across teams, managing handoffs, and aligning priorities to ensure smooth delivery. Problem-Solving Mindset: Proactive in identifying risks, blockers, and inefficiencies, and effective at resolving issues with speed and sound judgment. Technical Proficiency: Comfortable using project management and collaboration tools (e.g., Jira, Coda, Miro, dashboards, trackers) and quick to adapt to new platforms. Highly Organized & Detail-Oriented: Able to manage multiple initiatives simultaneously while maintaining accuracy, structure, and follow-through. Collaborative & Independent: Capable of working autonomously while also thriving in highly collaborative, cross-functional teams. Adaptability & Resilience: Effective in dynamic environments, able to adjust plans as priorities evolve.

Own operational backbone of Creative Studio focusing on resourcing, workflow, tools, and financial governance to deliver scalable creative work. | 10+ years experience in creative or studio operations with strong financial acumen and stakeholder influence skills. | Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description Visa’s Creative Studio is building a world-class, in-house creative model that delivers brand and business-driving work at speed and scale across Visa Global, North America, and Marketing Services. The Director of Resourcing & Creative Operations owns the operational backbone of the studio—resourcing, workflow, tools, and financial governance—ensuring we deliver consistently high-quality creative with clarity, discipline, and measurable performance. A core mandate of this role is to unify a single operating model across all Visa creative services, aligning processes, standards, tooling, reporting, and ways of working across Global, North America, and Marketing Services. This leader will create consistency end-to-end, reduce friction, and enable a scalable, transparent, and efficient studio ecosystem. This role will serve as the primary operational and resourcing partner to Marketing Services (North America)—especially for Project Intake—providing resource solutions, estimates, and delivery confidence before contracts are finalized. Success requires strong cross-functional influence, meticulous financial rigor, and the ability to build structure in a matrixed, fast-moving environment. Key responsibilities: Resourcing strategy, allocation, and capacity planning: Own end-to-end resource allocation across the Creative Studio portfolio, ensuring the right talent is staffed to the right work at the right time. Build and maintain a resourcing engine that includes capacity planning, utilization tracking, forecasting, and scenario modeling (e.g., demand spikes, priority shifts, vendor augmentation needs). Establish team structures per remit (e.g., brand campaigns, social, integrated, performance, production, regional requests), with clear roles, responsibilities, and coverage models. Implement a consistent intake-to-staffing workflow - brief requirements, skill mapping, staffing decisions, and documented approvals. Drive prioritization governance across stakeholders—balancing impact, urgency, and capacity—and lead escalation when constraints arise. Unified operating model and studio governance: Design, implement, and continuously improve a single operating model that scales across Global, North America, and Marketing Services creative services. Define and socialize service delivery standards, workflow stages, handoffs, RACI/decision rights, and operating rhythms (WBR/MBR, staffing reviews, intake councils, etc.). Ensure consistent governance across all workstreams, including intake, estimating, approvals, vendor engagement, and delivery reporting. Studio operating manual, standard forms, and documentation: Develop and own the Creative Studio Operating Manual, covering - intake, briefing, resourcing, timelines, production pathways, approvals, delivery, QA, archiving, and post-mortems. Create and maintain standard forms and formats that improve consistency and speed (brief templates, estimate templates, status reports, kickoff notes, creative review docs, change requests, retrospectives). Lead change management and training to cascade adoption across the organization, ensuring teams and stakeholders follow a consistent approach. Tools implementation and workflow optimization: Lead implementation and ongoing optimization of creative operations tools (e.g., project/work management, intake systems, DAM, time tracking, reporting dashboards). Define tool governance - access, data standards, naming conventions, automation rules, reporting requirements, and best practices. Partner with Creative, Production, IT, and Security to ensure tools support speed, transparency, and compliance. AI implementation and operational enablement: Identify high-impact opportunities to implement AI across creative operations and workflows (e.g., resourcing insights, briefing quality, versioning, production efficiency, knowledge management). Establish practical guardrails, training, and measurement frameworks to drive safe adoption and track productivity/quality gains. Partner with internal stakeholders to ensure AI practices align with Visa policies and brand standards. Pricing model, cost-per-asset, and estimating discipline: Build and own the studio pricing model and cost-per-asset framework, enabling consistent, repeatable, and transparent estimates. Define estimation standards and assumptions (complexity tiers, revision rounds, production pathways, rush fees, external vendor pass-throughs as applicable). Provide leadership on scope clarity and change control—ensuring projects remain aligned to estimates and stakeholders understand trade-offs. Timesheet management and portfolio financial rigor: Own timesheet management standards and compliance—ensuring accurate time capture, consistent allocation, and reliable reporting across teams. Lead meticulous financial tracking across all projects, including burn, forecasts, accruals, variances, and portfolio rollups. Produce clear, executive-ready financial reporting that supports planning, decision-making, and stakeholder trust. Financial services, PO raising, and operational controls: Oversee operational workflows tied to PO raising and financial services, partnering with Procurement and Finance to ensure policy compliance, accuracy, and speed. Help ensure vendor onboarding, invoicing readiness, and correct cost coding for reporting and audit requirements. Establish operating controls and documentation to reduce risk and increase transparency. Agency and production partner ecosystem support: Support development of the studio’s roster of agencies, production partners, and specialist vendors—including engagement models, rate structures, performance scorecards, and governance. Help define when to use internal vs. external resources, and establish scalable pathways for augmentation. Maintain operational standards for partner briefs, estimates, timelines, and delivery expectations. Primary partner to Marketing Services NA (Project Intake): Serve as the main contact point for the Marketing Services team (North America) for Project Intake and resourcing solutions. Provide resourcing plans, staffing scenarios, and estimate inputs before any contract is closed, ensuring feasibility and accurate cost representation. Partner with cross-functional stakeholders (Creative Leadership, Finance, Procurement, Legal) to support contract readiness and delivery confidence. Studio leadership support and “back office” build: Act as the primary operational partner to the Senior Managing Director, helping build and scale the back-office operations of the in-house model across Visa Global, North America, and Marketing Services. Lead and mentor ops/resourcing team members (where applicable), setting standards for rigor, service, and continuous improvement. Serve as a culture carrier for operational excellence - calm under pressure, proactive communication, strong follow-through. Core competencies Resource allocation & capacity strategy Operating model design & change management Financial rigor and estimating discipline Tool implementation & workflow optimization AI enablement with governance Cross-functional leadership & stakeholder management Operational excellence mindset (speed + quality + transparency) What success looks like (first 6–12 months) A unified, adopted operating model across Global, North America, and Marketing Services, with clear governance and consistent execution. Reliable resourcing planning that improves utilization, reduces bottlenecks, and increases on-time delivery. A functioning pricing/cost-per-asset framework that speeds estimating and improves cost transparency. Strong timesheet compliance and real-time visibility into project and portfolio financials. Executive dashboards for OKRs and financial goals with actionable insights. A strengthened partner ecosystem (agencies/production) with clear engagement standards and measurable performance. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD Preferred Qualifications: 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD 10+ years of experience in creative operations, resourcing, studio/agency operations or in-house operations (experience understanding and working with full integrated campaign development and creative disciplines are mandatory) Proven experience resourcing teams and talent allocation (FTEs or Contractors) for creative development and execution across all types of work, end to end capabilities Proven experience building resourcing models, capacity planning, and operational systems in a fast-paced, cross-functional environment. Strong financial acumen - estimating, budgeting, forecasting, variance management, and executive reporting. Experience implementing and governing workflow tools (work management, time tracking, intake, reporting). Demonstrated ability to influence senior stakeholders and drive adoption of standardized ways of working. Experience operating within an in-house agency/creative studio inside a large enterprise. Familiarity with Procurement/Finance workflows (POs, vendor onboarding coordination, invoice readiness) and internal controls. Practical experience implementing AI into workflows with governance, enablement, and measurable impact. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is 178,300.00 to 285,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Job Family Group: Marketing

Lead cross-functional program to improve master data quality and costing accuracy in SAP S/4HANA manufacturing environment. | Bachelor's degree plus 7+ years leading PMO or cross-functional programs in manufacturing or ETO, with data governance and SAP S/4HANA experience. | The Senior Program Manager – Master Data is responsible for improving quote‑time costing accuracy across North America (NAM) Engineer‑to‑Order (ETO) operations. This role leads a cross‑functional transformation program focused on identifying, prioritizing, and eliminating master data issues within SAP S/4HANA. The leader establishes a sustainable governance model, analytics framework, and operating cadence that ensures high data quality and prevents recurring issues. Travel: Approximately 25% travel within North America for plant engagement, workshops, and stakeholder alignment. Reporting Structure: Reports to the Director of Digital Transformation or Global Supply Chain leadership. What will you do: Scope of Responsibility Accountability for end‑to‑end Engineer‑to‑Order costing accuracy from quotation through shipment, with a focus on master data and cost‑driving elements in SAP S/4HANA, Configure‑Price‑Quote systems, and Variant Configuration tools. Coordination across multiple North America manufacturing facilities. Collaboration with Engineering, Operations, Planning, Purchasing, Finance and Costing, Information Technology, and Sales. Leadership of the Program Management Office, including intake, prioritization, orchestration, reporting, and change management. Note: This role does not perform SAP system configuration or execute master data updates. Core Responsibilities Program Governance & Operating Rhythm Establish governance, RACIs, SLAs, cadences, and decision forums. Lead cross‑functional alignment among plant and functional leadership. Issue Intake, Triage & Prioritization Manage standardized intake using Jira/ServiceNow. Prioritize issues based on business impact such as quote accuracy, margin exposure, and customer requirements. Root Cause Analysis & Remediation Coordinate SMEs (PP, CO, ML, VC, SD pricing, MM/PUR, Operations) to drive root‑cause identification and corrective action implementation. Ensure sustainable, long‑term solutions are deployed. Proactive Detection & Analytics Partner with Data/IT to build analytics for anomaly detection, BOM/routing deviations, cost‑component variances, and price fluctuations. Embed preventative controls via MDG, BRF+, SAC/Power BI dashboards. Data Ownership, Standards & Controls Define data domain ownership across plants and central functions. Align on standards, thresholds, KPIs, costing cycles, and CPQ/VC integration requirements. Reporting & Executive Visibility Publish scorecards on data quality, quote accuracy, and plant performance. Provide clear escalation paths and status updates tied to business impact. Change Management & Adoption Drive adoption of standard processes, templates, and definitions. Lead training, communication, and readiness across sites and functions. Domains Coordinated (Execution by SMEs) Product Structure & Configuration: BOMs, routings, work centers, rates, configuration profiles, dependencies, engineering effectivity. Materials & Valuation: Material types, valuation classes, pricing control, ML actual costing, MRP elements. Procurement & External Costs: Info Records, contracts, source lists, freight, subcontracting, and service‑cost rollups. Costing Framework (COPC): Costing/valuation variants, overhead structures, transfer controls, cost‑component splits. Operations Data: Times, scrap/yield, capacity categories, operational formulas, cost center assignments. Sales/Quote Integration: Pricing conditions, CPQ/VC alignment, and linkage between configuration outputs and cost logic. Note: The PMO lead facilitates alignment and delivery across these domains; SMEs own design and execution. For this U.S. based position, the expected compensation range is $185,000- $205,000 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, XX days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits. If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form. What will make you successful: Bachelor’s degree in Business Administration, Supply Chain Management, Engineering, or related is required. Master's degree is a plus. +7 years leading PMO or cross‑functional programs in manufacturing or ETO environments. Experience in data governance or master data quality improvement. Working knowledge of SAP S/4HANA manufacturing and costing processes (PP, CO, ML, MM/PUR, SD, CPQ). Ability to influence cross‑functionally and lead without authority. History of implementing governance structures, KPIs, SLAs, and accountability mechanisms. Skills & Tools: Program Management: RAID, dependency mapping, multi‑workstream planning, benefits realization. Change Management: Training, communication, stakeholder engagement (Prosci/ADKAR preferred). Analytics: Requirements definition, dashboard interpretation (Power BI/SAC); SQL/Python a plus. Tools: Jira, ServiceNow, Confluence, Miro, Visio, MS Project, Planner, Excel, PowerPoint. Methodologies: PMP, Agile/Scrum, SAFe, Lean, Six Sigma preferred. Soft Skills: Executive presence, structured problem solving, facilitation, clear communication. We know skills and competencies show up in many ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position. What's in it for me? Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, 401(k)+ match, and more. You must submit an online application to be considered for any position with us. This position will be posted until filled. Let us learn about you! Apply today. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Use POS and shopper/consumer data to identify business insights and recommend actionable steps for clients in the wellness CPG space. | At least 2 years experience with syndicated data, analytics, or category management preferably in CPG, with strong Excel and PowerPoint skills and ability to translate data into business implications. | MGR, Client Insights Let’s be unstoppable together! Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action. Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence. Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities. Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context. Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times. Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change. What will you be doing? This role will focus on working with Carma Laboratories, a leading Wellness CPG manufacturer in Lip Care. 50% of the role is dedicated to Carma, and other 50% dedicated to supporting smaller Mid-Market size clients in the Wellness space. This role will allow you to collaborate with our clients as a trusted advisor to uncover meaningful insights that impact and improve their business. You will be working with big data, particularly Point of Sale (POS) and Shopper and Consumer data, to proactively identify key business insights, and recommend action steps to directly impact client bottom line. Job Responsibilities Analytic Capability Use a systematic approach to solving problems that involve breaking it into smaller pieces, tracking the implications of situations, generating multiple alternatives. Approach client with coherent, actionable and fact-based data/recommendations appropriate to their business needs. Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client. Impactful Presence Demonstrate strong interpersonal communication and presentation skills; present a professional image. Become trusted by client, Circana client solutions teams, and Circana cross functional organizations. Client Focus Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met. Develop and maintain a deep understanding of customer needs and requirements. Help customers identify solutions to problems they did not know they had. Track and organize multiple work streams against multiple clients, and manage time and resources against changing priorities. Requirements 2+ years of experience with syndicated data, analytics, category management, or related fields. Marketing and/or sales with a premier Consumer Packaged Goods (CPG) company or other companies using syndicated or POS data. Familiarity with syndicated data platforms (Nielsen, Circana, Numerator, etc.) across POS and Shopper Panels highly desirable. Demonstrated expertise in translating data and analysis into relevant implications. Strong project management and process skills. Proficient technical skills; advanced knowledge of Excel and PowerPoint including ability to use graphs, lookups, and pivot tables. Able to engage in consultative manner with clients when helping solve/manage content deliverables. Build strong working relationships with cross-functional partners to understand trends and opportunities for improvement, address customer needs, & identify pain points. Circana Behaviors As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role: Stay Curious: Being hungry to learn and grow, always asking the big questions. Seek Clarity: Embracing complexity to create clarity and inspire action. Own the Outcome: Being accountable for decisions and taking ownership of our choices. Center on the Client: Relentlessly adding value for our customers. Be a Challenger: Never complacent, always striving for continuous improvement. Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity. Commit to each other: Contributing to making Circana a great place to work for everyone. Location This position can be located in the following area(s): United States Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission. The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $65,000-$75,000. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission. You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

Own end-to-end internal communications strategy including planning, content development, delivery, and measurement across multiple channels. | 5–7+ years progressive experience in internal or corporate communications with strong storytelling, writing, editing, and independent management skills. | Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide. Internal Comms Manager Location: Remote Job Summary PatientPoint is hiring an Internal Communications Manager to help define and evolve the internal communications strategy and to deliver a world-class communications service to our internal community. This role will have influence over how employees experience information, participate in our culture, and make meaningful connection across the organization. The Internal Communications Manager translates business priorities into clear, engaging internal communications, partnering closely with leaders and cross-functional teams. The role is ideal for a seasoned communicator who brings strong judgment, proven approaches, contagious storytelling, and thrives on independence and autonomy. What You'll Do: Internal Communications Execution Own the end-to-end internal communications strategy, from planning and content development through stakeholder alignment, delivery, and measurement. Develop and execute multi-channel communications including emails, intranet content, newsletters, internal marketing for programs and events, and content for routine employee meetings Translate complex business updates, initiatives, and change moments into clear, relevant and engaging employee communications Serve as a trusted partner to internal stakeholders, helping shape messaging approaches and recommending effective communication tactics Cross-Functional Support Partner with leaders and teams to support internal communication campaign planning, including drafting a planned communications schedule, content, coordination of reviews/approvals, and sending to identified distribution groups Collaborate closely with leaders at all levels of the organization to determine best practices for distributing their message to the right people at the right time, in the right way Channels and Planning Own day-to-day management of internal communication strategy, maintain line of sight of comprehensive touchpoints, events, and activities where employees are digesting information to better select the channels and communication opportunities that are best fit for any given communication request or internal motion Develop a trusting relationship with Marketing and External Corporate Communications to: Reflect the sophistication, tone, style, look/feel of external outreach to our internal audience. Bring our external narratives and go-to-market moments inside the organization in real time, so our teams have clear visibility, and deeper understanding, of our business performance and strategy. Lead, maintain and evolve internal communications calendars and workflows to improve planning and visibility across teams Employee Engagement and Storytelling Proactively curate and develop employee stories, milestones, and moments that reinforce PatientPoint’s culture, values, and business priorities Support internal campaigns and engagement initiatives that strengthen connection and alignment across the organization Measurement and Continuous Improvement Track and analyze engagement metrics (email performance, intranet usage, content engagement) Use insights to refine content, channel strategy, and overall effectiveness of internal communications Bring ideas, new approaches, and a willingness to experiment thoughtfully to generate excitement and curiosity across the business What We Need 5–7+ years of progressive experience in internal or corporate communications, with demonstrated ownership of strategy development and execution. Strong storytelling, writing, and editing skills with the ability to adapt tone and format for different internal audiences Demonstrated ability to manage communications independently, exercise sound judgment, and balance multiple priorities Experience partnering with leaders and cross-functional teams in a fast-paced environment Familiarity with internal communications platforms and tools (e.g., intranet, newsletters, collaboration tools) Bachelor’s degree in communications, public relations, marketing, or a related field preferred Portfolios and writing samples encouraged Base Salary Band: $87,000.00 - $145,700.00 Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description. About PatientPoint: PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com. Latest News & Innovations: Named A Best Place to Work! Read More Mike Walsh, COO answers "What Makes a Great Leader". Read More Recognized on Vault’s Top Internship List. Read More What We Offer: We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates. PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V