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Develops and evaluates university programs, manages budgets, and coordinates staff and external representation. | Bachelor's degree with 3+ years of related experience, remote work capability, and skills in program development, data analysis, and communication. | Overview The mission of the Office of the Vice Provost for Education (OVPE) is to enhance student academic success and institutional impact through the development of an educational vision grounded in collaboration, careful stewardship, and innovation. The charge of the office spans educational innovation, global strategy, data analytics and decision support, and educational impact. OVPE is responsible for Tufts’ institution-wide educational vision, which builds on and synthesizes the strengths of the individual schools and colleges. Additionally, OVPE provides oversight for the International Center, Center for the Enhancement of Learning and Teaching (CELT), Office of Institutional Research, European Center, and Global Education. What You'll Do This is a part-time position at 17.5 hours per week. This is also a 6-month limited term position. The Program Administrator provides specialized, subject matter knowledge to develop, implement, review and evaluate a university program in collaboration with the Senior Associate Vice Provost for Education. The Program Administrator: • Participates in development of goals and strategies; • creates data management and filing systems; • develops, analyzes and monitors budgets, grants and contracts; • participates in development and implements marketing and advertising efforts including writing content for website and social media material; • may design and represent program externally at conferences, meetings and events; conducts research and drafts reports and results; • may oversee recruitment and management of study subjects; • coordinates hiring and training of staff, students and temporary help. What We're Looking For Basic Requirements: • Bachelor’s degree in related discipline and 3+ years of related experience OR Master’s degree and 1-2 years related experience Preferred Qualifications: • Master’s degree in related discipline and 3+ years of experience in related field of study Working Conditions: • This is a remote position. Pay Range Minimum $54,500.00, Midpoint $68,100.00, Maximum $81,700.00 Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

Configure and support Coupa sourcing and costing events, automate data flows, and manage supplier access. | Hands-on Coupa sourcing setup experience, strong Excel and data modeling skills, familiarity with PLM workflows, and comfort with no/low code approaches. | Dice is the leading career destination for tech experts at every stage of their careers. Our client, Stellar Consulting Solutions, is seeking the following. Apply via Dice today! Stellar Consulting Solutions is a boutique business & technology consulting company headquartered in Atlanta, GA. We deliver high quality, agile, and experienced workforce for niche technology projects of any scale. We help forward thinking clients to solve specific problems by understanding their needs and align talent that can move fluidly to match skill supply and demand on a real-time basis. Stellar Consulting has a unique combination of technical and digital skills to recruit, engage, and retain qualified talent. We have a stellar reputation for striving to achieve high ethical standards. Our use of Innovative techniques and industry best practices has made us one of the fastest growing boutique firms delivering to enterprise business. Job Title: Coupa Consultant Location: Remote (PST hours) Summary: Responsible for configuring and supporting Coupa for sourcing and costing events, enabling fast seasonal setup, accurate data flow across PLM OD COGS Analyzer Coupa, and smooth supplier interactions. Key Responsibilities: Build and maintain RFQ bid sheet templates (Excel), supplier specific access, and event configurations. Automate data flows and mappings (PC9, bid sheet ID, fabric, unique identifiers) across PLM/OD COGS/Coupa. Create formulas, fact sheets, and exportable reports for analytics and vendor comparisons. Manage supplier access controls, NDA gating and support event operations. Support seasonal readiness, reducing manual coding and rework. Skills & Experience: Hands on Coupa Sourcing setup (templates, access models, event phases). Strong Excel & data modeling (lookups, IDs, validations). Experience with PLM workflows and OD COGS/Analyzer alignment. Comfortable balancing no code vs low code approaches.

Provide 24/7 on-site support for hardware, software, and infrastructure issues, including equipment installation, decommissioning, and documentation. | Must have 5+ years of IT support experience, proficiency with Windows 10/11, Active Directory, and ticketing systems, plus experience with equipment/network installation and detailed documentation. | Overview Location: Onsite in Pittsburgh, PA (Tuesday - Saturday 11pm - 7am) Job Type: Full Time / Contract to Hire Work Authorization: No Sponsorship The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm - 7am). Responsibilities Operations team provides 24X7X365 on-site support Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified Perform equipment/network/fiber/copper installs and decommissions Handle production changes and system turnovers Third shift (11pm - 7am) Tuesday - Saturday Qualifications Education: Bachelor's degree - Preferred Experience Required: IT Service Desk or Operations support - 5 -10 years Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years Installation and decommissioning of equipment/network/routers/servers - 1+ years Documentation experience - able to provide detailed write up of problem and resolution - 5+ years

Manage customer onboarding, support, and growth opportunities while coordinating cross-functional teams and ensuring customer satisfaction. | Extensive experience in customer support, program management, and SaaS operations, with leadership in remote team environments; technical healthcare standards familiarity is not evident from your background. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Technical Account Manager - REMOTE. In this role, you will serve as the primary liaison for assigned customers, ensuring their satisfaction from initial contract signing through implementation and ongoing support. The Technical Account Manager will collaborate with various teams to facilitate the delivery of services, manage resources, and identify growth opportunities. This position plays a vital role in enhancing customer relationships, driving successful outcomes, and contributing to better global health solutions through innovative healthcare data management. \n Accountabilities Oversee project resource management and allocation across customer engagements. Manage customer onboarding and ensure seamless implementation of products/services. Act as the primary contact and trusted advisor for customers throughout the lifecycle. Maintain visibility into the sales pipeline and prepare for new contract opportunities. Collaborate with Agile teams to support effective project delivery. Manage financial aspects including budgeting and tracking project financials. Create and negotiate Statements of Work (SOWs) with sales and technical teams. Identify upselling opportunities and collaborate with the sales team to achieve targets. Ensure effective deployment plans are aligned with customer objectives. Oversee critical customer issues to ensure timely resolution. Facilitate regular customer meetings to keep stakeholders informed. Ensure a consistent and positive customer experience. Support the development of enablement tools and resources. Stay up-to-date on market trends and customer business goals. Accurately report working hours and manage project documentation. Comply with all privacy and security policies. Requirements 5-7+ years in a technical software delivery role. Post-secondary education in a technical program or equivalent experience. Experience in resource management and financial oversight. Proven ability to identify upsell opportunities. Strong knowledge of Agile methodologies, especially Scrum and Kanban. Excellent communication and negotiation skills. Experience working with cross-functional teams. Proven track record in managing multiple customer accounts. Familiarity with healthcare technology and standards like FHIR and HL7. Ability to travel up to 25% as needed. Benefits Remote Work Environment Flexible Time Away From Work Policy including PTO and Sick Days Competitive Salary and Comprehensive Health Benefits RRSP/TFSA/401K Employee Contribution Options Life and Disability Insurance Employee Assistance Program Professional Development Programs including FHIR Study Participate in the Super HAPI Fun Club \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Manage customer onboarding, ensure seamless implementation, act as primary contact, and support project delivery and growth opportunities. | Requires 5-7+ years in a technical software delivery role, experience with resource management, Agile methodologies, and healthcare standards like FHIR and HL7. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Technical Account Manager - REMOTE. In this role, you will serve as the primary liaison for assigned customers, ensuring their satisfaction from initial contract signing through implementation and ongoing support. The Technical Account Manager will collaborate with various teams to facilitate the delivery of services, manage resources, and identify growth opportunities. This position plays a vital role in enhancing customer relationships, driving successful outcomes, and contributing to better global health solutions through innovative healthcare data management. \n Accountabilities Oversee project resource management and allocation across customer engagements. Manage customer onboarding and ensure seamless implementation of products/services. Act as the primary contact and trusted advisor for customers throughout the lifecycle. Maintain visibility into the sales pipeline and prepare for new contract opportunities. Collaborate with Agile teams to support effective project delivery. Manage financial aspects including budgeting and tracking project financials. Create and negotiate Statements of Work (SOWs) with sales and technical teams. Identify upselling opportunities and collaborate with the sales team to achieve targets. Ensure effective deployment plans are aligned with customer objectives. Oversee critical customer issues to ensure timely resolution. Facilitate regular customer meetings to keep stakeholders informed. Ensure a consistent and positive customer experience. Support the development of enablement tools and resources. Stay up-to-date on market trends and customer business goals. Accurately report working hours and manage project documentation. Comply with all privacy and security policies. Requirements 5-7+ years in a technical software delivery role. Post-secondary education in a technical program or equivalent experience. Experience in resource management and financial oversight. Proven ability to identify upsell opportunities. Strong knowledge of Agile methodologies, especially Scrum and Kanban. Excellent communication and negotiation skills. Experience working with cross-functional teams. Proven track record in managing multiple customer accounts. Familiarity with healthcare technology and standards like FHIR and HL7. Ability to travel up to 25% as needed. Benefits Remote Work Environment Flexible Time Away From Work Policy including PTO and Sick Days Competitive Salary and Comprehensive Health Benefits RRSP/TFSA/401K Employee Contribution Options Life and Disability Insurance Employee Assistance Program Professional Development Programs including FHIR Study Participate in the Super HAPI Fun Club \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Lead and manage cross-functional risk management projects, ensuring delivery within scope, time, and budget, while maintaining client and stakeholder communication. | Requires 5-8+ years of experience, strong project management skills, and familiarity with systems like Microsoft Office and project management principles. | Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Experience managing REMS programs is STRONGLY PREFERRED for this opening. Brief description: Leads cross-functional, strategic Risk Evaluation and Mitigation Strategy (REMS) and risk management projects while also leading internal projects and process improvement initiatives. Solves complex problems; takes a new perspective using existing solutions. Works independently and receives minimal guidance. What You'll Do: Serve as the primary contact between the customer and the organization at the project level Be accountable for the overall delivery of the cross-functional project (time, cost, quality) Ensure escalation pathways are adhered to internally and externally Establish, communicate, and manage customer expectations to achieve optimal delivery during the project Provide direct support (internal and external) including but not limited to conference calls, meetings, customer problem resolution, audits, and inspections Ensure financial stewardship at a project level by demonstrating an intimate understanding of the contract, resource alignment to budget, management of out-of-scope activity, drive the contract modification process/negotiations and team execution to timelines Drive risk identification and issue resolution at project level Ensure project team compliance with organization policies, SOPs, ICH- GCP, regulatory and project- specific requirements Partner with project team to ensure readiness for audit/inspection by a customer or other entity Prioritize projects and day-to-day workflow for self and other team members Education & Experience Requirements: Bachelor's degree or equivalent Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5-8+ years) Knowledge, Skills, Abilities: Technical and systems competency to include effective use of systems and applications such as Microsoft Outlook, Word, Excel, and PowerPoint, as well as organization applications and platforms Ability to delegate and effectively prioritize workload in a frequently changing environment Excellent communication (i.e., presentation and written, listening, verbal) and customer service skills, including the ability to lead, motivate and coordinate cross-functional project teams Strong analytical, planning, risk and issue identification, and resolution skills required Effective communication with internal and external individuals in various functional areas and at all levels of management Good judgment and decision-making skills and capable of applying critical and analytical strategic thinking skills to manage complex/ambiguous situations Ability to plan for and integrate multiple tasks concurrently as well as work independently with minimal direction Ability to negotiate, persuade, and influence others, including a cross-cultural awareness Strong understanding of the key principles of project management (time, quality, cost), including solid financial acumen Proactive, solutions-oriented, and adaptable to changing priorities and situations Advanced therapeutic area knowledge and clinical development guidelines and directives Why Join Us? When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference.

Lead and develop a team of Customer Success Managers, design scalable customer programs, and leverage data to optimize customer journeys and retention. | Significant experience in B2B SaaS customer success, leadership in fast-paced environments, and familiarity with GRC or audit-related domains. | Who We Are Having surpassed $300M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights. At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte! Why This Role is Exciting We’re seeking a data-driven and visionary Senior Manager, Customer Success (Scale) to lead the evolution of our scale customer segment. This is a "Player-Coach" role, but the "Player" side isn't about managing a book of business—it’s about architecting the digital-led journey for our customers. You will lead a team of Scale CSMs (US & Poland) while personally designing the programs, playbooks, and one-to-many strategies that ensure every AuditBoard customer, regardless of size, achieves measurable outcomes. This role is perfect for a leader who loves efficiency, automation, and behavioral data. You’ll bridge the gap between deep GRC domain expertise and scalable B2B SaaS operations, influencing how we use technology to deliver a "high-touch feel" at a massive scale. Key Responsibilities As a Coach: Lead the Scale Motion: Mentor and develop a team of CSMs focused on managing customer health through tech-touch and one-to-many engagements. Drive Performance at Scale: Set and track KPIs focused on segment-wide retention, expansion leads, and "Time to Value." Enablement: Train your team to become experts in "managing by exception"—using data to identify which customers need a human touch and which are thriving via digital paths. Cross-Functional Advocacy: Partner with Product Ops and Digital CS to build a seamless in-app and email customer journey that reduces friction and drives adoption. As a Strategist (The "Player" Pivot): Architect the Digital Journey: Design and optimize the end-to-end customer lifecycle for the Scale segment, including automated post-implementation handoffs, digital success plans, and trigger-based playbooks. Content & Community: Partner with our Product SME teams to create scalable "Expert" content (webinars, CS insights, community forums) that solves common GRC workflow challenges for the masses. Health Scoring & Analytics: Own the data. Use Customer Success platforms that leverage health scores and triggers to predict churn and identify expansion opportunities across thousands of accounts. Programmatic Success: Run "Success Campaigns" (e.g., a "SOX Readiness" campaign) designed to drive specific product adoption behaviors across the entire segment simultaneously. Attributes for a Successful Candidate 5–8+ years of Customer Experience, Program Management, Customer Success or Ops experience: Specifically within B2B SaaS, with a proven track record in Scale, Digital-Led, or Pooled CS models. 2–4+ years of Leadership: Experience managing teams in a fast-paced environment where "process is product." GRC Domain Literacy: You don't need to be a former Auditor, but you must understand the "Language of Audit, Risk, and Compliance" to ensure our automated playbooks and content feel authentic and valuable. Strategic Influence & Partnership: Exceptional communication, relationship-building, and problem-solving skills, with an ability to engage and influence stakeholders at all organizational levels. Data Fluency: You are obsessed with CRM and CS Platform data (Gainsight, ChurnZero, Totango, SalesForce, etc.). You can clearly define the key data requirements for a meaningful dashboard and, more importantly, translate those metrics into high-impact strategic actions. Operational Mindset: You enjoy building systems and "engines." You would rather spend four hours automating a solution for 500 customers than 30 minutes solving it for just one. Exceptional Communication: You can translate complex GRC concepts into simple, engaging digital content and "one-to-many" presentations. Nice to Have Experience with Marketing Automation / Product Adoption tools (Marketo, Pendo, or Chameleon) in a Customer Success context. Familiarity with AI tooling, journey orchestration, and agentic models in CS. Previous experience in a GRC-related field (Audit, SOX, IT Compliance) applied at a programmatic level. Our Company Values Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do Win, together: Drive to be the best while supporting each other’s success Gritty resilience: Thrive in a fast-paced and dynamic environment, balancing immediate priorities with big-picture strategic goals Personal improvement: Stay eager to share insights, seek feedback, and continuously learn Constant innovation: Challenge the status quo and drive improvements Perks* Launch a career at one of the fastest-growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get-togethers! *perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that AuditBoard cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. #LI-Remote

Manage customer onboarding, ensure successful project delivery, and identify growth opportunities in a remote healthcare data management context. | Extensive experience in technical software delivery, resource management, Agile methodologies, and healthcare standards like FHIR and HL7, with proven client management skills. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Technical Account Manager - REMOTE. In this role, you will serve as the primary liaison for assigned customers, ensuring their satisfaction from initial contract signing through implementation and ongoing support. The Technical Account Manager will collaborate with various teams to facilitate the delivery of services, manage resources, and identify growth opportunities. This position plays a vital role in enhancing customer relationships, driving successful outcomes, and contributing to better global health solutions through innovative healthcare data management. \n Accountabilities Oversee project resource management and allocation across customer engagements. Manage customer onboarding and ensure seamless implementation of products/services. Act as the primary contact and trusted advisor for customers throughout the lifecycle. Maintain visibility into the sales pipeline and prepare for new contract opportunities. Collaborate with Agile teams to support effective project delivery. Manage financial aspects including budgeting and tracking project financials. Create and negotiate Statements of Work (SOWs) with sales and technical teams. Identify upselling opportunities and collaborate with the sales team to achieve targets. Ensure effective deployment plans are aligned with customer objectives. Oversee critical customer issues to ensure timely resolution. Facilitate regular customer meetings to keep stakeholders informed. Ensure a consistent and positive customer experience. Support the development of enablement tools and resources. Stay up-to-date on market trends and customer business goals. Accurately report working hours and manage project documentation. Comply with all privacy and security policies. Requirements 5-7+ years in a technical software delivery role. Post-secondary education in a technical program or equivalent experience. Experience in resource management and financial oversight. Proven ability to identify upsell opportunities. Strong knowledge of Agile methodologies, especially Scrum and Kanban. Excellent communication and negotiation skills. Experience working with cross-functional teams. Proven track record in managing multiple customer accounts. Familiarity with healthcare technology and standards like FHIR and HL7. Ability to travel up to 25% as needed. Benefits Remote Work Environment Flexible Time Away From Work Policy including PTO and Sick Days Competitive Salary and Comprehensive Health Benefits RRSP/TFSA/401K Employee Contribution Options Life and Disability Insurance Employee Assistance Program Professional Development Programs including FHIR Study Participate in the Super HAPI Fun Club \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Manage inbound communications, advise customers on products, resolve issues, and build lasting relationships. | 1-2 years supporting client success or in customer service, excellent communication skills, proactive problem solver, organized. | AO Globe Life is Hiring: Your Path to Unlimited Growth Starts Here! At AO Globe Life, we’re dedicated to empowering our team to make a real impact every day by delivering exceptional service and innovative life insurance solutions that secure families’ futures. We’re looking for a customer-first representative to join our dynamic Illinois team. If you’re passionate about delighting customers and driven to excel, this is the opportunity you’ve been waiting for! What You’ll Do: Manage Inbound Communications: Answer incoming calls and emails, addressing customer questions, requests, and issues with professionalism and care. Consult on Customer Success: Advise customers on how to best leverage our life insurance products and services based on their unique needs, ensuring they have the right solutions. Maintain Product Expertise: Serve as a trusted product expert by keeping your knowledge accurate, up-to-date, and strategically aligned with our offerings. Resolve Customer Pain Points: Address complaints and concerns with effective, positive solutions that enhance overall customer satisfaction. Build Lasting Relationships: Foster enduring, trust-based relationships by consistently delivering above-and-beyond service. Why AO Globe Life? Flexible Work Arrangements: Enjoy a flexible schedule with options for remote work or in-office collaboration with our Illinois team—empowering you to achieve a healthy work-life balance. Competitive, Performance-Based Compensation: Benefit from performance-based pay, enticing bonuses, weekly pay, and a comprehensive benefits package covering medical, dental, and prescription care. Plus, enjoy the perks of a unionized position with potential stock options. World-Class Training & Mentorship: Gain access to ongoing, high-quality training led by experienced mentors. We provide all the tools you need to succeed from day one. Career Growth & Advancement: Begin your journey as an agent and customer service representative, mastering the essentials of life insurance sales and customer success. As you excel, you’ll have the opportunity to transition into management and leadership roles. Supportive Environment: Join a team that values your contributions and is dedicated to both your professional and personal success. What We’re Looking For: Experience: 1-2 years of proven experience in supporting client success, preferably in a customer service setting. Communication Skills: Excellent written and verbal communication abilities. Problem Solver: A positive, proactive attitude with the capacity to address and resolve customer issues effectively. Customer-Centric: A passion for delivering exceptional service and delighting customers at every interaction. Organized: Strong time-management and prioritization skills to manage multiple tasks in a dynamic environment. Ready to Ignite Your Career? Join AO Globe Life and be part of a team where your career truly makes a difference. Apply now to start your journey with us—where you begin as an agent and customer service representative in the life insurance industry and grow into a future leader in management. All interviews are conducted via Zoom for your convenience and safety. Apply Today and Transform Your Future with AO Globe Life!

Supports client-facing projects by managing project performance, financials, and communication, and assists in process improvements. | Requires 3+ years of experience in project coordination, financial management, and client communication, with proficiency in office applications and strong organizational skills. | Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards Job Description At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Location/Division Specific Information Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations Discover Impactful Work: Provides tactical support for client-facing projects. Manages and supports project performance with specific emphasis on financial management of the program and progressive responsibility for client communications. Provides internal consulting on project management issues and identifies opportunities for process and efficiency improvement. Identifies and escalates risks identified to project timelines and meeting financial objectives for both internal goals and client expectations. A day in the Life: Provides oversight and coordination of study initiation. Understands protocol language and translates to internal systems and processes. Prepares for and facilitates internal meetings; attends external meetings Coordinates stability launches Maintains project set-up and sample test scheduling Evaluates and manages project timelines and deliverables Understands and adheres to contract language, support contract management process Manages project setup and financials Responsible for projections, forecast and revenue recognition for fee for service, hourly or FTE programs, adhering to client budgets and utilization targets, adjusting forecasts or project priority weekly as necessary; communicate routine FTE utilization and spend. Progressive responsibility for internal and external communications, beginning with project financial coordination. Assists client relationship manager with meeting minutes and action items to support client projects Manages study documents and testing directives, shares data/reports Supports fee for service and hourly contract review processes Provides/Supports training of Program Manager I Involvement in cross-functional initiatives/process improvements Keys to Success: Education Bachelor's degree or equivalent and relevant formal academic / vocational qualification Experience Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 3+ years) or equivalent combination of education, training, & experience. Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions. Knowledge, Skills, Abilities Strong verbal, written and presentation skills Superior time management, planning, and organizational skills Competent with specific computers and enterprise applications, including office productivity Proven analytical skills Demonstrated compliance with procedures and policies Ability to perform multiple tasks effectively in a stressful environment Ability to work effectively with multi-level teams Work Environment Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Ability to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May require travel. (Recruiter will provide more details.) Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!