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Manage customer invoices, oversee payment processing, and reconcile accounts to ensure accurate revenue data. | Over 3 years of experience in revenue data management, familiarity with CRM and payment processors, and strong Excel skills. | ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE Khan Academy is looking for a motivated and detail-oriented Revenue Operations Specialist to join our Finance Team with big aspirations to deliver exceptional service to our organization and stakeholders. The Revenue Operations Specialist will be responsible for overseeing the sales to payment process for our customers and ensuring the accuracy of incoming payments and accounts receivable from our district customers and donors. RESPONSIBILITIES Partner with the Sales and Philanthropy teams to create, update, and manage customer invoices. Manage customer collections and serve as the primary point of contact for billing and payment inquiries. Collect, review, and record transaction-level cash activity from multiple sources, including bank accounts, Stripe, PayPal, and donation platforms, and post activity in the accounting system. Prepare and record cash-related accruals for processed transactions that have not yet been deposited. Maintain alignment between the CRM (Salesforce), accounting system (Intacct), and bank activity, and collaborate with the Sales and Philanthropy Teams to resolve discrepancies. Monitor payment processors and investigate and resolve processing, settlement, or reconciliation issues. Manage month-end close activities related to cash receipts and accounts receivable, including reconciliation to bank statements and CRM data. Prepare cash and receivables reports and audit support schedules (PBCs). Contribute to process documentation, cross-team support, and ad hoc finance projects as needed. WHAT YOU BRING More than 3 years of experience in managing the revenue data and Accounts Receivable Working knowledge of Excel functions and an ability to process large data sets in Excel Working experience in CRM, more than three years of working experience in overseeing the activities of multiple payment processors A roll-up-your-sleeves mindset as part of a small and mighty Finance Team Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere." Strong interpersonal and communication skills (both verbal and written) High level of ethics, integrity, transparency, and trustworthiness Proven cross-cultural competency skills demonstrating self-awareness, awareness of others, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization IT’S AN ADDED PLUS IF YOU HAVE… Commute to our Mountain View office once a week More than 3 years of experience in managing the nonprofit revenue data Working experience in CRM (Salesforce), ERP (Sage Intacct), and various payment processors ( Stripe, PayPal, and GoFundMe Classy) YOU’LL BE SUCCESSFUL IF... You double and triple-check your work because you know that accurate data is crucial for the Finance Team to operate successfully. You are a self-starter. You work just as hard and meticulously by yourself as you do when someone is looking. You can “plan the work” and “work the plan.” You can manage tasks simultaneously because you keep things in order. You're timely, and you leave breadcrumbs so others can figure out how you got the job done. You are a team player and willing to help other teammates. PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: Competitive salaries Ample paid time off as needed – Your well-being is a priority 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost Remote-first culture - that caters to your time zone, with open flexibility as needed, at times Generous parental leave An exceptional team that trusts you and gives you the freedom to do your best The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education Opportunities to connect through affinity, ally, and social groups And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. The compensation band for this role is $77,600 - $87,300 USD annually for candidates based in the United States and $104,862 - $117,969 CAD annually for candidates based in Canada. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Additional incentives are provided as part of the complete total rewards package, in addition to comprehensive medical and other benefits. MORE ABOUT US Sal’s TED talk from 2011 Sal’s TED talk from 2015 Sal's TED talk from 2023 Our team: http://www.khanacademy.org/about/the-team OUR COMPANY VALUES Live & breathe learners We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators. Take a stand As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve. Embrace diverse perspectives We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team. Work responsibly and sustainably We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable. Bring out the joy We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors. Cultivate learning mindset We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals. Deliver wow We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply. As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org
Lead research, synthesize insights, and design customer journeys to improve experience and drive business outcomes. | Over 5 years of experience in customer experience, research, or related fields, with skills in journey mapping, workshop facilitation, and experience design tools. | Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As the Service Designer / Experience Designer, Customer Experience you will play a critical role in designing ongoing improvements to the Toast customer experience. Toast is a rapidly growing company and as more locations join the platform, we must look at how the experience of those customers can scale efficiently. This role will help shape the way in which we deliver a relevant, intuitive customer experience to meet our customers where they are, remove known sources of pain, and drive business outcomes through a differentiated customer experience. In this role, you will apply a human-centered design approach to create impactful and reimagined journeys in an integrated way. You will work to ensure that we’re aligned to the highest value opportunities to not only improve our customer experience but to drive business outcomes as well. You will lead the full design process: research, synthesis, ideation, and design. Additionally, you will act as the advocate for the customer as you partner with other functions to define feasible solutions to address unmet customer needs. This is a new role, reporting to the Senior Director, Customer Experience Strategy & Analytics, and is a high priority, high visibility position in the Customer Success organization. You will be part of a small team of high-impact individuals shaping the future customer experience and journey across all customer segments at Toast. A day in the life (Responsibilities) Lead qualitative research and synthesize learnings into actionable insights and tangible artifacts (e.g. personas, customer journey maps, process maps) Plan and lead ideation workshops with cross-functional partners to define and shape feasible and coordinated solutions Envision and conceptualize new customer journeys and experiences and bring them to life through creative storytelling Stand up experiments and pilots to validate/evaluate new experiences Work collaboratively with cross-functional departments to guide project execution, reduce obstacles to completion, and ensure initiatives meet committed timelines. What you'll need to thrive (Requirements) 5+ years of relevant experience in customer experience, digital experience, management consulting, strategic finance, or related strategy positions Experience with a range of experience design capabilities (e.g. qualitative and quantitative research, service design, human centered design, UX design, journey mapping, workshop facilitation) A passion for improving the customer experience, solving problems, and leading collaboration across teams Comfort with and passion for all parts of the design process, from early-stage insights gathering, to strategy definition, concepting, and prototyping Fluency in working with state of collaboration and prototyping tools (e.g., Figma, Miro) Excellent communication, presentation and collaboration skills A highly ambitious and entrepreneurial spirit with the ability to thrive in a dynamic and fast-paced environment AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range $98,000—$157,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Lead digital fundraising and engagement programs, develop campaign strategies, and oversee execution and optimization across multiple platforms. | Experience managing digital fundraising campaigns, strong strategic and execution skills, familiarity with email platforms and CRMs, and project management capabilities. | Description Are you a seasoned digital fundraiser who loves pairing strategy with execution? Do you enjoy leading complex programs, mentoring teammates, and building trusted client relationships while advancing progressive causes? If so, we’d love to talk. Avalon Consulting is a full-service direct marketing fundraising agency, and we’re looking for a Senior Digital Program Manager to lead digital fundraising, advocacy, and engagement programs for our nonprofit clients. This role blends strategic leadership, campaign execution, client stewardship, and people development. We’re proud to be a remote-first organization, welcoming staff to work from their home offices, with occasional travel for client meetings, trainings, or company gatherings. What You'll Do with Us: Lead Strategy & Program Execution Manage multiple client accounts, overseeing digital fundraising, advocacy, and engagement strategies across email, paid media, and web experiences. Develop campaign strategies, creative direction, budgets, and production schedules that drive revenue and engagement. Present strategy, creative concepts, and performance insights to clients and identify opportunities to optimize and expand programs. Campaign Development, Implementation & Optimization Partner with internal teams, vendors, and client stakeholders to deliver high-quality digital campaigns on time and on budget. Oversee campaign implementation across platforms, including email, donation pages, and digital advertising. Monitor performance, adjust strategy as needed, and analyze results to inform future campaigns and reporting. Leadership & Collaboration Provide guidance and mentorship to Digital Program Managers and Assistant Program Managers. Collaborate with Avalon’s paid media, production, and account teams to ensure strong execution and client satisfaction. Stay current on digital fundraising trends and contribute to department initiatives, trainings, and thought leadership. Requirements What we need from you 3+ years of experience managing digital fundraising or digital marketing campaigns (agency or nonprofit experience preferred). Strong strategic thinking skills paired with hands-on execution experience. Proven ability to interpret digital fundraising metrics and translate data into insights and recommendations. Experience with email platforms and fundraising CRMs (e.g., Engaging Networks, Salesforce Marketing Cloud, Luminate, EveryAction, Classy, Fundraise Up, etc.). Demonstrated project management skills with the ability to manage multiple complex campaigns simultaneously. Confident, engaging presence in virtual meetings and client presentations. Strong written communication skills. Working knowledge of HTML preferred but not required. Why you will love Avalon Since 1997, Avalon has been committed to making the world a better place by helping our clients raise the millions of dollars needed to fulfill their inspiring missions. We’ve created a culture unlike any other agency. We are proud to be a fully remote workplace- hiring the best fundraisers in the business, no matter where they work. We also love getting together for team and client meetings when necessary. We're strategic, analytical, innovative, collaborative, compassionate, and most of all: passionate about our work. We love what we do, and it shows in our engaged teams, industry awards, and delighted clients. Avalon is proud of our supportive and collaborative team environment that encourages professional development while recognizing the importance of flexibility and work-life balance. We are committed to fostering a culture that embraces differences every day, and where each of our staff is supported and inspired to reach their full potential. Besides being a great place to work, we are pleased to offer a rich, comprehensive benefit plan, including employer-paid health, dental, and vision insurance, generous paid leave, employer-paid life and disability insurance, and a safe harbor 401(k) plan. The salary range for this position is $70,000-$75,000 annually, commensurate with experience. If this sounds like an opportunity that you’re excited to pursue, we would love to hear from you! For consideration, please apply by submitting your resume and a cover letter. Avalon Consulting is committed to fostering a workplace focused on belonging where everyone—regardless of their background—feels valued and empowered. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran status, or any other legally protected characteristic.
Design, implement, and support complex clinical systems to improve healthcare delivery and compliance. | Experience with Epic modules, clinical workflows, project management, and healthcare applications, along with relevant certifications. | Minimum Qualifications: Bachelor’s degree in a related field and five years of related experience. Must possess sufficient educational background and/or experience to conduct clinical applications analysis and/or programming of complex systems, analysis of clinical workflows, and system adoption strategies. An equivalent combination of education and experience relevant to the role may be considered for this position. Preferred Qualifications: Bachelor’s degree in information technology, business, or a clinical-related field preferred. Current certification within the Epic Healthy Planet/Population Health, Epic Care Ambulatory modules, or Health Maintenance Badge. Job Summary: This position is responsible for the design, configuration, implementation, optimization, maintenance, and support of complex clinical systems to improve in compliance with all applicable regulations and organizational policies. Clinical applications include any software application used in support of the clinical enterprise, including patient registration, patient billing, clinical documentation utilized in the ambulatory and inpatient settings, as well as applications for specific medical specialties such as, but not limited to, Radiology, Pathology, Oncology, Transplant, and Cardiology. Other responsibilities include providing advanced analysis and documentation, formulating logical statements of business and management problems to develop requirements for the configuration of clinical applications, and providing solutions to complex problems. This role requires an understanding of the assigned system applications, functions, and features that end-users would experience. Has full technical knowledge of all phases of clinical applications programming. Job Duties: Strong subject matter expertise, technical knowledge, and analytical skills in the following Epic EHR modules and features: Epic Healthy Planet/Population Health and Epic Care Ambulatory Significant experience in documenting business processes, work planning, problem resolution, requirements, and technical analysis, software design, software testing, and end-user training, and a general understanding of project lifecycle management. Ability to review current practices and workflows and research new technology solutions to develop an EHR to meet customers’ needs. Ability to manage multiple activities and projects. The lead analyst will be expected to serve as a liaison between technical and business communities and must be able to communicate complex situations quickly and clearly to people with a variety of technical skills. The lead analyst will serve as a role model to junior and senior-level clinical application analysts. Performs related duties as required and miscellaneous tasks as assigned 1. EHR Clinical Application Analyst 2. EHR Clinical Application Analyst, Senior 3. EHR Clinical Application Analyst, Lead ß This position 4. EHR Solution Analyst 5. EHR Solution Specialist Knowledge/Skills/Abilities: Build experience and current certifications in: Epic Healthy Planet/Population Health, Epic Care Ambulatory modules, or Health Maintenance Badge. Project management experience Knowledge and experience in implementing and supporting healthcare applications. Clinical informatics experience. Experience with documenting workflows utilizing Microsoft Visio. Experience working with hardware (desktop PCs, thin clients, printers). Ability to manage a wide range of projects, large and small, along with a high volume of service requests. Ability to work independently and in a workgroup. Ability to prepare a presentation and present to an audience comprised of varying levels of leadership. Strong organizational and analytical skills. Demonstrate effective oral and written communications and follow-up skills, and strong interpersonal relationship skills. Salary Range: Actual salary commensurate with experience. Work Schedule: Remote position. 8 am to 5 pm, and as needed on occasion. Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Lead U.S. treasury functions including cash management, banking relationships, FX, and reporting, ensuring operational excellence and strategic alignment. | 7+ years in treasury or corporate finance, experience with banking systems, FX markets, and regulatory requirements, proficiency in treasury management tools, and strong communication skills. | Please complete the attached Internal Transfer Request Form and submit. Please make sure to apply with your Coupang e-mail address. We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are an American technology company and one of the fastest-growing retail companies that has established an unparalleled reputation for being a leading and reliable force in global commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview Coupang is seeking a highly capable and self-directed Treasury Manager to lead the U.S. Treasury function for our global technology and ecommerce organization. This role requires a strong operator with a strategic mindset - someone who can manage day-to-day treasury activities while shaping and executing initiatives that enhance liquidity, operational efficiency, and financial risk management. The role spans the full treasury cycle, including payments, cash management, banking, FX, forecasting, controls, and process optimization. The ideal candidate brings hands-on treasury operations expertise from a global or multinational environment and thrives in a fast-moving, high-growth setting. What You Will Do Strategic Treasury Management Lead end-to-end U.S. treasury operations, including cash management, payments, forecasting, and funding. Build and manage banking relationships; oversee account openings,documentation, KYC, and negotiations. Monitor U.S. regulatory, economic, and industry developments and assess their impact on treasury operations. Ensure alignment with global treasury strategy, policies, and risk frameworks. Operational Excellence Oversee daily liquidity management, cash positioning, payment execution and collections monitoring. Manage FX settlements and support execution of FX transactions. Lead month-end treasury processes, including accounting, reconciliations, and reporting in partnership with Finance. Maintain compliance with internal controls, SOX, KYC requirements, and authorization procedures. Process Improvement & Cross-Functional Collaboration Identify opportunities to improve treasury processes, controls, automation and reporting. Partner closely with Finance, Accounting, Tax, Legal, Payroll, AP, and other teams to support business initiatives and resolve global treasury issues. Contribute U.S. market insights to global treasury projects. Reporting & Analysis Produce liquidity reports, cash flow forecasts, dashboards, and updates for senior management. Provide ad-hoc analyses to support strategic decision-making and global treasury objectives. Basic Qualifications Bachelor’s degree in Finance, Accounting, Economics, or related field; MBA preferred. 7+ years of relevant treasury or corporate finance experience, including 5+ years in a dedicated treasury operations role. Experience in multinational organizations; technology, ecommerce, or retail background preferred. Strong knowledge of U.S. banking systems, FX markets, and regulatory requirements. Proficiency with SAP, online banking platforms, Treasury Management Systems and Microsoft Office. Excellent English communication skills. Proven ability to operate independently, manage competing priorities, and deliver results in a fast-paced environment. Preferred Qualifications Strategic thinker with hands-on operational capabilities. High attention to detail and strong commitment to accuracy and controls. Strong interpersonal skills with an ability to influence across teams and geographies. Experience with digital payment platforms, APIs, and treasury automation tools. Experience supporting treasury functions in start-up or high-growth environments. Pay & Benefits: Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $114,000/year in our lowest geographic market to $212,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits Medical/Dental/Vision/Life, AD&D insurance Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of the Paid Time Off (PTO) a year based on the tenure 12 Public Holidays Paid Parental leave Pre-tax commuter benefits General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com R0070594 Please complete the attached Internal Transfer Request Form and submit. Please make sure to apply with your Coupang e-mail address.
Lead and develop a team of Customer Success Managers supporting enterprise accounts, optimize customer success processes, and leverage data to improve customer outcomes. | Over 5 years in customer success or account management roles, leadership experience, SaaS familiarity, strong communication skills, and ability to analyze data for decision-making. | Who is Eleos Health? Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put, we want to give clinicians the support they need to do the important work only they can do. What is this opportunity? We’re looking for an experienced Customer Success Team Lead to lead and scale a team supporting Enterprise customers in a high-growth SaaS environment. This role is equal parts people leadership, operational rigor, and customer advocacy. You’ll be accountable for team performance, customer outcomes, and building repeatable, scalable CS motions as the company continues to grow. This is a hands-on leadership role for someone who has managed complex, high-value accounts, understands executive stakeholders, and knows what “great” looks like at scale. Who are you? You’re an experienced Customer Success leader who thrives in a high-growth, ambiguous environment and brings calm, structure, and focus to complexity. You’ve partnered with Enterprise customers, navigated multi-stakeholder organizations, and understand how to balance customer value with commercial outcomes. You’re a player-coach: comfortable rolling up your sleeves when needed, but equally effective at coaching, developing, and holding a team accountable. You’re known for clear communication, sound judgment, and the ability to influence internally while being a strong voice for the customer. You’re energized by solving complex problems, improving systems and processes, and helping both customers and your team succeed at scale. How will you contribute? Team Leadership Lead, coach, and develop a team of Customer Success Managers supporting Enterprise accounts Set clear goals, KPIs, and expectations; monitor performance and drive accountability Foster a high-performing, collaborative team culture focused on impact, growth, and continuous improvement Enterprise Customer Success & Process Excellence Own and evolve Enterprise CS best practices across onboarding, adoption, health, renewals, and expansion Partner closely with Sales, Product, and Support to align on account strategy and customer outcomes Surface and synthesize customer feedback to inform product and go-to-market decisions Use customer data and insights to proactively identify risks and opportunities across the portfolio Training & Development Build and deliver enablement programs to strengthen Enterprise CS skills (executive communication, value articulation, risk management) Ensure the team stays current on product updates, industry trends, and customer use cases Reporting & Analytics Monitor customer health, usage, and engagement across Enterprise accounts Provide regular reporting and insights on customer outcomes, retention, and team performance Translate data into actionable recommendations for leadership Qualifications: 5+ years of experience in Customer Success, Account Management, or related roles, with at least 2 years in a leadership position. Ability to lead, motivate, and develop a high-performing team. Experience with SaaS products, ideally in global startup environment Ability to articulate value, confidently handle objections, and resolve customer issues Experience interacting and presenting at all levels of an organization Excellent communication and interpersonal skills, with a customer-centric mindset. Ability to multitask, problem-solve, and work cross-functionally in a dynamic environment Ability to travel (30%) Demonstrated success managing long-term partnerships in large organizations Strong analytical skills and the ability to interpret data to drive decisions. Proficiency in CRM and Customer Success software tools. Located in EST/ CST timezones This is a unique opportunity to join a startup that has a meaningful impact on thousands' well-being and mental health. We have A product that positively impacts people's lives every single day. A team of amazing people with a shared vision and the infinite drive to make it happen The base pay range for this position is $145,00-155,000 per year. The determination of what a specific employee in this job classification is paid depends on several factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location. In addition to your compensation, we offer wide and generous health benefits, significant equity and 401(k) plans matched to 4% Flexible PTO + Additional mental health days off you can take any given moment simply because you need them. Fully remote work environment Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy.
Lead and develop innovation strategies, explore emerging technologies like generative AI, and foster a culture of innovation within the organization. | Extensive experience in innovation, leadership in technology adoption, and familiarity with the justice industry or similar sectors. | Director of Innovation (Journal Labs) The Director of Innovation will lead the Journal Labs division and serve as a key driver of innovation across Journal Technologies. This role is responsible for identifying, shaping, and advancing forward-thinking ideas informed by the market, our clients, and internal teams, and translating them into initiatives that support the company’s innovation strategy and long-term growth. With a strong focus on emerging technologies (including generative AI) the Director of Innovation will champion new approaches, evaluate and advance transformative solutions, and ensure Journal remains at the forefront of innovation in the justice and public sector technology space. This position requires a strategic, collaborative leader who can connect external trends with internal execution to deliver meaningful business and customer impact. What you'll do Innovation Strategy & Vision: Develop and execute an innovation roadmap in close coordination with Product Management,Professional Services, Support, Engineering, and Journal Labs technical leadership, incorporating industry advancements and customer needs through a understanding of Journal Technologies’ products, platform architecture, and justice-domain workflows. The role focuses on operationalizing innovation strategy by translating strategic direction into sequenced, executable initiatives that both leverage existing product capabilities and thoughtfully inform the evolution and expansion of the platform within the organization’s operating model. Market-Informed Idea Leadership: Actively engage with the innovation ecosystem including clients, partners, staff, and market trends to surface and translate innovative ideas into actionable opportunities for the organization. Emerging Technology Adoption: Lead the exploration and responsible adoption of emerging technologies, including generative AI, ensuring solutions are practical, scalable, and aligned with Journal’s mission and values. Project & Portfolio Leadership: Oversee the full operational lifecycle of innovation initiatives, from concept development and experimentation through execution and integration, delivering results with speed and clarity. Cross-Functional Collaboration: Partner closely with product, engineering, implementation, client success, and other teams to embed innovation into core business processes and foster a culture of continuous improvement. Team Leadership & Mentorship: Build, lead, and mentor a high-performing team (either directly or indirectly managing) focused on research, experimentation, and delivering innovative solutions that support business and customer outcomes. Stakeholder & Executive Engagement: Communicate innovation priorities and progress in a clear and consistent manner, helping stakeholders across the organization stay aligned on direction, timing, and outcomes. The role focuses on providing appropriate visibility into innovation efforts and ensuring shared understanding across teams and leaderships InventFest Leadership: Design, lead, and evolve Journal Technologies’ internal InventFest program, hosted multiple times per year, to generate, surface, and accelerate innovative ideas from across the organization. Employee-Driven Innovation: Foster a culture of experimentation by creating structured opportunities for staff at all levels to contribute ideas, collaborate across teams, and explore new technologies or solutions. Qualifications & Skills Strong organizational skills and exceptional attention to detail, with the ability to manage complex innovation initiatives from concept through execution. Prior knowledge and experience in the Justice industry with a reasonable understanding of the eSeries platform is a must Excellent communication and interpersonal skills, with the ability to engage effectively with technical teams, business leaders, and external stakeholders. Proven ability to manage multiple priorities, tasks, and deadlines efficiently in a fast-paced, evolving environment. Top-notch oral and written communication skills, including the ability to present ideas clearly, influence decision-making, and build alignment across teams. Demonstrated capability to implement, uphold, and continuously improve Knowledge Management standards, methodologies, and documentation practices. Strong facilitation and collaboration skills, with experience leading cross-functional groups through ideation, experimentation, and delivery. Strategic mindset with the ability to translate emerging market trends, client insights, and internal innovation into actionable solutions. Comfort working in ambiguity, with a proactive, problem-solving approach and a bias toward execution. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned. At this time, we are only able to consider candidates who are Canadian or U.S. citizens or permanent residents due to employment authorization requirements. We are unable to provide visa sponsorship or work authorization support for this position. Why Journal Technologies? Visit www.journaltech.com/careers for more information, but highlights include: Competitive compensation * The salary range posted for this position reflects a good-faith estimate of the base salary we reasonably expect to offer a successful candidate upon hire. Final compensation will be based on job-related factors, including qualifications, experience, geographic location, and internal compensation considerations. Quality medical, dental and vision coverage. Competitive paid time off as well as paid holiday time. 401(k) retirement (US) and GRRSP (CDN) programs. Annual professional development funds - $1,500 USD annual per employee. Book subscriptions with an extensive library in each office for personal and professional growth. Flexible working hours which you can coordinate with your supervisor. Ability for employees to work from a remote location (e.g., home) or office. Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees. Travel opportunities between Journal Technology offices and with clients. We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.
Lead scientific research projects from conception to completion, ensuring timely delivery and stakeholder communication. | Minimum of 3 years of project management experience in research or product development, with technical background in audio, machine learning, or related fields, and PMP certification. | We are on the lookout for an Audio Project Manager for an on-site role to help us advance an ambitious research program to develop technologies that will augment human capabilities and enable effortless communication in acoustically challenging environments (learn more about our work here). This is a full-time contract position that requires a highly motivated individual who can work collaboratively as well as independently. As a Project Manager, you will lead scientific research projects from conception to completion, collaborating with experts in audio signal processing, machine learning, and hearing sciences. An ideal candidate would have familiarity with some or all of these areas. Responsibilities • Drive project planning, execution, and delivery for research and feature development. • Monitor progress, identify risks, and implement solutions to keep projects on track. • Communicate project status, dependencies, and risks to stakeholders. • Ensure proper documentation of tasks, project progress, and completion. • Oversee procurement of equipment and vendor services. • Support operational (non-research) projects and tasks as needed. • This role requires an on-site presence 5 days per week at the Redmond facilities. Minimum Qualifications • More than 3 years of project management experience in research or product development. • Proven ability in project planning & execution, including quick prioritization, risk assessment, ownership, and organization. • Demonstrates proactive initiative and excels at managing multiple tasks concurrently in a fast-paced environment. • Effectively collaborates across functions, building strong partnerships with team members and stakeholders throughout the organization. • Possesses exceptional organizational and time management skills, ensuring priorities are met and deadlines are consistently achieved. • Strong communication skills, with the ability to clearly articulate project priorities within and across workstreams. • Audio technical background to understand and communicate project goals. Education • Bachelor’s degree in a relevant field or equivalent experience. • PMP or similar certification. Preferred Qualifications • Experience with Agile methodologies • Machine learning experience • Computer vision experience • End-to-end software project management experience Benefits • 401(k). • Dental Insurance. • Health insurance. • Vision insurance. • We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people. • The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs. Additional Responsibilities • Participate in OP monthly team meetings and participate in team-building efforts. • Contribute to OP technical discussions, peer reviews, etc. • Contribute content and collaborate via the OP-Wiki/Knowledge Base. • Provide status reports to OP Account Management as requested. About Us At OP, we help you harness the power of technology for maximum impact. A technology consulting and solutions company, we offer advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cyber security, enterprise architecture, and beyond. For nearly two decades, we’ve been challenging the status quo of the consulting industry, serving up fresh, ingenious thinking through a radically lean structure. Together, this strategy delivers unprecedented performance at an unparalleled pace for faster results that propel your business forward.
Support and implement MEDHOST EDIS systems in hospital emergency departments, including configuration, support, training, and collaboration with clinical staff. | Bachelor’s Degree in Nursing, 5+ years of clinical and technical experience with ED systems, and skills in system build, configuration, and workflow management. | Work Environment & Travel Requirements: This position is: Remote Travel requirements: Up to 10% to facilities and/or HSC Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts. In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. Noise level in the work environment is typical for an office and/or hospital environment. Position Summary: The Senior Systems Analyst, ED Systems implements strategies focused on the adoption of specific Emergency Department (ED) systems with a goal of enhancing and building processes and the content that lead to increased safety, quality, efficiency, and effectiveness of patient care in the LifePoint ED settings. Essential Functions: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Support MEDHOST EDIS system build and configuration, including updates to content and workflows, and manage ticketed support issues through resolution in collaboration with the vendor. Collaborate closely with ED Systems Manager and team to provide ED system expertise and assistance as needed to successfully implement patient data automation and work through the system life cycle. Serve as 24 hour, 7 day a week support for MEDHOST electronic date information source (EDIS) system as assigned. Assist with change management efforts around the implementation of the ED informatics software through the development, design and execution of change management and enhancement processes. Provide system expertise and assistance to implement and/or upgrade MEDHOST EDIS in EDs as assigned. Manage support issues reported by facility staff via service now system and work with vendor to ensure root cause is identified and solutions are found. Assist with changes to the system as assigned, including the creation of training/educational documents around those changes in the system. Support facilities with education and training as needed for success as delegated by the team manager. Assist with on-going training and education to enhance user experience and adoption. Communicate with with physicians, leaders and other stakeholders to develop realistic expectations and execute strategies to prepare physicians and other clinicians for the adoption of electronic clinical systems. Collaborate with facility leadership and clinicians to ensure clinical processes and workflows are supported by the electronic solutions. Collaborate with other groups in Health Informatics & Technology Services (HITS) and at the Health Support Center (HSC) to assure clinical processes and workflows are supported by the electronic solutions and offers strategies and support to remove barriers to adoption. Collaborate and work with facilities as assigned to implement ED specific systems and support those systems and their functionality. Responsible for tracking and trending issues across facilities to ensure that they are escalated to resolution. Regular and reliable attendance. Perform other duties as assigned. Additional Information: Position primarily serves internal co-workers. Access to and/or works with sensitive and/or confidential information. Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices. Knowledge, Skills & Abilities: The requirements listed below are representative of the knowledge, skills and/or abilities required. Education: Bachelor’s Degree in Nursing. Experience: Experience building, configuring, or customizing MEDHOST EDIS (system build, content updates, workflow configuration) Minimum 5 years’ clinical, technical, Emergency Department experience, or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities. Skills and Abilities: Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Moderate Computer Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives. Moderate Computer Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives. Varied Business Problems --Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedent, and practices. Department Specific -- Decisions impact the management and operations within a department. May contribute to business, and operational decisions that affect the department. Functional Independent Judgement -- Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others. Project Planning/Organization -- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation. Physical and Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.
Guide merchants through how the DoorDash Commerce Platform can fit into their business, acting as a consultant and contributor to sales, and developing strategies for growth and scaling. | 6-8+ years of experience in solutions architecture, sales engineering, growth, product, or related roles, with strong communication, strategic, and technical skills, and experience in commerce preferred. | About the team The Platform team is DoorDash’s hyper-growth business segment that aims to revolutionize the “first-party” digital experiences for Merchants and their Customers. We are helping Restaurants grow their same store sales through all of their owned channels. We do that by building custom Apps and Websites that offer best in class performance. Our team’s mission is to enhance our Merchants’ digital experiences and, in doing so, drive exponential growth for the Platform business. Said differently, we are building an Enterprise SaaS business from the ground up, and looking for top technical talent to help us drive exponential growth for this strategic bet. About the role As a Manager, Solutions Architect on the DoorDash Commerce Platform Strategy & Operations (“S&O”) team, you will play a critical role in driving growth across our various products and services. Your key priority will be leveraging your growth sense and technical expertise (commerce experience strongly preferred) to guide merchants through how the DoorDash Commerce Platform can fit into their business, team and tech infrastructure. You’ll do this by becoming an expert in both our product suite as well as enterprise restaurant tech stacks, processes, and common challenges. You will play a mix of a role as both a consultant and key contributor to the sales process. Your key Merchant points of contact will be CEOs, CTOs, and CMOs Join to help us: Scale a business that is a pivotal strategic bet for the company - today we feel like a ‘start up’ with the backing / support of a mature company Help merchants customize and optimize their first-party digital ordering experience Work on high-visibility initiatives alongside cross-functional leaders in product, engineering, and strategy Leverage a data-driven approach to guide optimizing both your time and merchant resources You’re excited about this opportunity because you will… Leverage your technical (commerce expertise) to Consult & Win new Business: Build trust with merchants and help guide them through complex decisions to re-envision their tech stack to unlock greater same store sales growth for their first party channels. Produce differentiated growth: Drive measurable results by focusing resources on the areas of greatest opportunity, adding value through the breadth of experience you bring to the table. Operate: Dive into the lowest level of detail to ensure successful execution. You will meticulously anticipate and address potential challenges as we rapidly scale. You will work directly with internal and external partners to implement strategies and scale processes while maintaining operational excellence. Strategize: Develop comprehensive strategies to support and scale the Enterprise Digital Ordering business, considering both immediate and long-term success. You will tailor strategies to leverage DoorDash’s technology and maximize impact & growth for our Restaurant partners. Build & own: Establish and own the infrastructure needed for massive growth in the business. From there, you will lead 0 to 1 opportunities, creating roadmaps for future growth vectors and owning key outcomes. Collaborate: Value and build strong partnerships with our merchant partners and across DoorDash, including Product, Engineering, Account Management, Analytics, Finance, and many others. You will work together to bring your strategies to life. Analyze: Leverage complex datasets and qualitative inputs to generate insights and recommendations. You will use data and experimentation to refine processes and drive measurable improvements for internal and external stakeholders. Communicate & advocate: Represent the DoorDash brand with humility and a customer-first mindset. You will navigate ambiguous environments and provide structure for undefined opportunities by creating playbooks and templates. You will precisely communicate your plans to align your team and cross-functional partners with your goals. We’re excited about you because… You have relevant experience. You have 6-8+ years of experience in solutions architecture (commerce experience strongly preferred), sales engineering, growth, product, product ops, strategy/biz ops, or technical GTM roles – ideally in a fast-paced environment focused on outcomes. You’re a strong communicator: you can interface with senior audiences, internally and externally; you can easily articulate complex details and help audiences quickly understand the “so what”. You’ve been told you have a high EQ: you know how to “read the room” and can quickly build rapport + credibility with XFN partners (esp technical and senior audiences). You have a strong growth sense: you know the difference between signal and noise, how to pull levers to iteratively optimize within a feedback loop. You have an extreme sense of ownership: you take full responsibility for your scope of work. You are proactive in solving ambiguous problems and inspire your teammates to excel. You’re detail-oriented: you have meticulous attention to detail, ensuring no small element is overlooked. Your thoroughness helps you anticipate issues and plan beyond immediate tasks. You’re a builder: you thrive on building from the ground up. You excel at creating structure and process, and you’re resourceful in figuring out answers to complex questions with minimal oversight. You’ve used many software tools and are ready to dive into learning how to leverage new ones. You’re low ego: you want to GSD and are willing to do whatever it takes to make that happen; no responsibility or task is too trivial or “too tactical.” You move fast: speed excites you. You prefer to achieve results today rather than waiting for tomorrow. You can toggle between strategic and tactical: you’re equally comfortable with thinking through complex problems and getting into the weeds to execute. You are an eager learner: ecomm, tech and digital spaces are rapidly evolving, but you enjoy learning how to incorporate new technologies into your approach and are ready to self-teach by diving into technical documentation. We expect this position to be filled by April 13, 2026. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $136,000—$200,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.