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Support and implement MEDHOST EDIS systems in hospital emergency departments, including configuration, support, training, and collaboration with clinical staff. | Bachelor’s Degree in Nursing, 5+ years of clinical and technical experience with ED systems, and skills in system build, configuration, and workflow management. | Work Environment & Travel Requirements: This position is: Remote Travel requirements: Up to 10% to facilities and/or HSC Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts. In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. Noise level in the work environment is typical for an office and/or hospital environment. Position Summary: The Senior Systems Analyst, ED Systems implements strategies focused on the adoption of specific Emergency Department (ED) systems with a goal of enhancing and building processes and the content that lead to increased safety, quality, efficiency, and effectiveness of patient care in the LifePoint ED settings. Essential Functions: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Support MEDHOST EDIS system build and configuration, including updates to content and workflows, and manage ticketed support issues through resolution in collaboration with the vendor. Collaborate closely with ED Systems Manager and team to provide ED system expertise and assistance as needed to successfully implement patient data automation and work through the system life cycle. Serve as 24 hour, 7 day a week support for MEDHOST electronic date information source (EDIS) system as assigned. Assist with change management efforts around the implementation of the ED informatics software through the development, design and execution of change management and enhancement processes. Provide system expertise and assistance to implement and/or upgrade MEDHOST EDIS in EDs as assigned. Manage support issues reported by facility staff via service now system and work with vendor to ensure root cause is identified and solutions are found. Assist with changes to the system as assigned, including the creation of training/educational documents around those changes in the system. Support facilities with education and training as needed for success as delegated by the team manager. Assist with on-going training and education to enhance user experience and adoption. Communicate with with physicians, leaders and other stakeholders to develop realistic expectations and execute strategies to prepare physicians and other clinicians for the adoption of electronic clinical systems. Collaborate with facility leadership and clinicians to ensure clinical processes and workflows are supported by the electronic solutions. Collaborate with other groups in Health Informatics & Technology Services (HITS) and at the Health Support Center (HSC) to assure clinical processes and workflows are supported by the electronic solutions and offers strategies and support to remove barriers to adoption. Collaborate and work with facilities as assigned to implement ED specific systems and support those systems and their functionality. Responsible for tracking and trending issues across facilities to ensure that they are escalated to resolution. Regular and reliable attendance. Perform other duties as assigned. Additional Information: Position primarily serves internal co-workers. Access to and/or works with sensitive and/or confidential information. Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices. Knowledge, Skills & Abilities: The requirements listed below are representative of the knowledge, skills and/or abilities required. Education: Bachelor’s Degree in Nursing. Experience: Experience building, configuring, or customizing MEDHOST EDIS (system build, content updates, workflow configuration) Minimum 5 years’ clinical, technical, Emergency Department experience, or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities. Skills and Abilities: Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Moderate Computer Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives. Moderate Computer Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives. Varied Business Problems --Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedent, and practices. Department Specific -- Decisions impact the management and operations within a department. May contribute to business, and operational decisions that affect the department. Functional Independent Judgement -- Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others. Project Planning/Organization -- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation. Physical and Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

Guide merchants through how the DoorDash Commerce Platform can fit into their business, acting as a consultant and contributor to sales, and developing strategies for growth and scaling. | 6-8+ years of experience in solutions architecture, sales engineering, growth, product, or related roles, with strong communication, strategic, and technical skills, and experience in commerce preferred. | About the team The Platform team is DoorDash’s hyper-growth business segment that aims to revolutionize the “first-party” digital experiences for Merchants and their Customers. We are helping Restaurants grow their same store sales through all of their owned channels. We do that by building custom Apps and Websites that offer best in class performance. Our team’s mission is to enhance our Merchants’ digital experiences and, in doing so, drive exponential growth for the Platform business. Said differently, we are building an Enterprise SaaS business from the ground up, and looking for top technical talent to help us drive exponential growth for this strategic bet. About the role As a Manager, Solutions Architect on the DoorDash Commerce Platform Strategy & Operations (“S&O”) team, you will play a critical role in driving growth across our various products and services. Your key priority will be leveraging your growth sense and technical expertise (commerce experience strongly preferred) to guide merchants through how the DoorDash Commerce Platform can fit into their business, team and tech infrastructure. You’ll do this by becoming an expert in both our product suite as well as enterprise restaurant tech stacks, processes, and common challenges. You will play a mix of a role as both a consultant and key contributor to the sales process. Your key Merchant points of contact will be CEOs, CTOs, and CMOs Join to help us: Scale a business that is a pivotal strategic bet for the company - today we feel like a ‘start up’ with the backing / support of a mature company Help merchants customize and optimize their first-party digital ordering experience Work on high-visibility initiatives alongside cross-functional leaders in product, engineering, and strategy Leverage a data-driven approach to guide optimizing both your time and merchant resources You’re excited about this opportunity because you will… Leverage your technical (commerce expertise) to Consult & Win new Business: Build trust with merchants and help guide them through complex decisions to re-envision their tech stack to unlock greater same store sales growth for their first party channels. Produce differentiated growth: Drive measurable results by focusing resources on the areas of greatest opportunity, adding value through the breadth of experience you bring to the table. Operate: Dive into the lowest level of detail to ensure successful execution. You will meticulously anticipate and address potential challenges as we rapidly scale. You will work directly with internal and external partners to implement strategies and scale processes while maintaining operational excellence. Strategize: Develop comprehensive strategies to support and scale the Enterprise Digital Ordering business, considering both immediate and long-term success. You will tailor strategies to leverage DoorDash’s technology and maximize impact & growth for our Restaurant partners. Build & own: Establish and own the infrastructure needed for massive growth in the business. From there, you will lead 0 to 1 opportunities, creating roadmaps for future growth vectors and owning key outcomes. Collaborate: Value and build strong partnerships with our merchant partners and across DoorDash, including Product, Engineering, Account Management, Analytics, Finance, and many others. You will work together to bring your strategies to life. Analyze: Leverage complex datasets and qualitative inputs to generate insights and recommendations. You will use data and experimentation to refine processes and drive measurable improvements for internal and external stakeholders. Communicate & advocate: Represent the DoorDash brand with humility and a customer-first mindset. You will navigate ambiguous environments and provide structure for undefined opportunities by creating playbooks and templates. You will precisely communicate your plans to align your team and cross-functional partners with your goals. We’re excited about you because… You have relevant experience. You have 6-8+ years of experience in solutions architecture (commerce experience strongly preferred), sales engineering, growth, product, product ops, strategy/biz ops, or technical GTM roles – ideally in a fast-paced environment focused on outcomes. You’re a strong communicator: you can interface with senior audiences, internally and externally; you can easily articulate complex details and help audiences quickly understand the “so what”. You’ve been told you have a high EQ: you know how to “read the room” and can quickly build rapport + credibility with XFN partners (esp technical and senior audiences). You have a strong growth sense: you know the difference between signal and noise, how to pull levers to iteratively optimize within a feedback loop. You have an extreme sense of ownership: you take full responsibility for your scope of work. You are proactive in solving ambiguous problems and inspire your teammates to excel. You’re detail-oriented: you have meticulous attention to detail, ensuring no small element is overlooked. Your thoroughness helps you anticipate issues and plan beyond immediate tasks. You’re a builder: you thrive on building from the ground up. You excel at creating structure and process, and you’re resourceful in figuring out answers to complex questions with minimal oversight. You’ve used many software tools and are ready to dive into learning how to leverage new ones. You’re low ego: you want to GSD and are willing to do whatever it takes to make that happen; no responsibility or task is too trivial or “too tactical.” You move fast: speed excites you. You prefer to achieve results today rather than waiting for tomorrow. You can toggle between strategic and tactical: you’re equally comfortable with thinking through complex problems and getting into the weeds to execute. You are an eager learner: ecomm, tech and digital spaces are rapidly evolving, but you enjoy learning how to incorporate new technologies into your approach and are ready to self-teach by diving into technical documentation. We expect this position to be filled by April 13, 2026. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $136,000—$200,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Design and implement compliance data frameworks, data contracts, and lineage mapping to ensure regulatory standards are met. | Over 10 years of experience in data architecture or engineering, deep SME in compliance data, proficiency with SQL, data modeling, and familiarity with modern cloud data environments. | Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. We are looking for a Principal Data Architect to join our Compliance Product, Strategic Programs, and Data organization. In this high-impact, highly motivated individual contributor, you will be the lead architect for Compliance data. You won't just be managing a program; you will be onboarding data contracts on the Data quality platform, and identify sources of truths for compliance reporting that connect our technical producers with our compliance consumers. You will sit at the intersection of Engineering, Product, and Compliance, serving as the strategic architect who ensures our data is "fit for purpose." From defining "proximate source" lineage to quantifying the impact of data quality on false-positive alerts, your work will directly influence how Coinbase manages risk in a rapidly evolving regulatory landscape. What you’ll be doing (ie. job duties): Architect Data Governance Frameworks: Define and implement the end-to-end Compliance data risk framework, specifically addressing Data Quality (DQ), Usage Risk, and Lineage Risk for Compliance data. Design & Enforce Data Contracts: Act as the primary architect for formal data contracts between Producers (Eng) and Consumers (Compliance, CX, IOS), defining content structure, control requirements, and change management protocols. Map System-of-Capture Lineage: Work with systems owners to establish and maintain data lineage to satisfy regulatory requirements, ensuring full visibility from the point of data generation to regulatory reporting. Quantify Data Impact: Develop metrics to measure the impact of poor data quality (e.g., false alerts, false negatives) to prioritize remediation efforts and technical debt. Drive Cross-Functional Roadmap: Serve as the strategic bridge between Compliance SMEs, Platform Engineering, Data Engineering and Data Analytics to ensure data "fit for purpose" is baked into the technical design, not added as an afterthought. Drive Targeted Wins: Eschew a "boil the ocean" approach in favor of a risk-based strategy, focusing on high-materiality data elements and processes that drive cultural change toward data ownership. What we look for in you (ie. job requirements): 10+ years of experience in Data Architecture, Data Engineering, or Technical Program Management within a regulated Financial Services or FinTech environment. Deep SME in Compliance Data: Direct experience with the nuances of AML, KYC, Sanctions, and/or Transaction Monitoring data structures. Technical Design Literacy: Ability to navigate ETL pipelines, SQL, and data modeling discussions with Engineering teams while maintaining a non-technical reporting line. Mastery of Data Lineage: Proven track record of mapping complex data flows across distributed systems to meet regulatory standards (e.g., BCBS 239 or similar). Influence without Authority: Exceptional ability to align competing priorities between "speed to market" (Product) and "data integrity" (Compliance). Risk-Based Thinker: Ability to design "compensating controls" to manage residual risk when perfect technical solutions are not immediately available. Strategic Communicator: Experience presenting data risk profiles and remediation progress to senior leadership and/or external regulators. Modern Data Stack Experience: Familiarity with cloud-native data environments (Snowflake, Databricks, BigQuery) and how they handle lineage. Technical Toolkit: Proficiency with SQL, Looker/Tableau, and metadata management tools (e.g., Collibra, Alation). Nice to haves: Advanced Certifications: CAMS (Anti-Money Laundering Specialist) or CDMP (Certified Data Management Professional). Job #: P75991 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k)). Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits: $252,620—$297,200 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Build and optimize contract workflows, lead cross-functional projects, support system integrations, and develop contract analytics frameworks. | Proven project management experience, deep expertise with Ironclad CLM, strong understanding of legal tech and data reporting, and experience supporting sales or legal operations. | Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Coinbase Legal Operations is looking for aProgram Manager, Contracts & Analytics to join our team focused on the hands-on configuration and ongoing optimization of our Contract Lifecycle Management (CLM) systems. The primary mission is to provide deep technical and operational support to the Institutional Sales team, ensuring seamless, compliant, and highly efficient client contracting processes. You will be the key driver in building, maintaining, and integrating CLM technologies like Ironclad, Evisort, and Salesforce, as well as developing and managing the comprehensive contracts reporting framework and system of record for all agreements. What you’ll be doing (ie. job duties): Build and maintain contracting workflows within Ironclad, with a focus on accelerating the Institutional Sales contract pipeline. Lead project management of large, cross-functional contracts-focused initiatives, ensuring delivery on time and within scope. Support integration planning and execution between CLM systems (e.g., Ironclad, Evisort) and other core business systems (e.g., Salesforce), specifically to streamline the institutional contracting process. Develop and manage a comprehensive contracts reporting framework, including data extraction, metadata integrity, and building data models to maintain the system of record for all agreements. Partner with Institutional Sales to surface contract insights and analytics from their client agreements. What we look for in you (ie. job requirements): Proven program or project management experience, preferably within Legal Operations or a related field. Direct experience supporting a fast-paced Institutional Sales or similar B2B client-facing team, with a deep understanding of their contracting needs and priorities. Expert-level hands-on experience with Contract Lifecycle Management (CLM) systems, specifically Ironclad. Strong working knowledge of legal technology, including AI tooling for contract review and data extraction and analytics (e.g., Evisort). Ability to communicate technical concepts to a non-technical audience and translate business needs into technical requirements. Demonstrated experience with data management, reporting, and building data models for contracts or other structured business data. Nice to haves: Experience with integration planning and implementation for core business systems like Salesforce. Experience in the financial services or technology industry, particularly with legal/compliance requirements related to institutional clients. Familiarity with the legal, regulatory, and technical landscape of cryptocurrency and Web3. Familiarity with building dashboards, program governance and creating more efficient processes related to intake and workflow management. P76021 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k)). Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits: $117,385—$138,100 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Support the development and evaluation of credit and card products through data analysis, experimentation, and building data pipelines. | 7+ years of experience in data science or analytics, fluency in SQL and Python, experience with product impact, and familiarity with credit or card products. | In the 1950s, Norman Borlaug embarked on an effort to breed a new type of wheat that was disease resistant and had higher yields. In the outskirts of Mexico City, he combined his background of agricultural research and theoretical knowledge with careful experimentation and diligent data collection to run over 6,000 experiments - and he was ultimately successful, kicking off the “Green Revolution” that increased global crop yields by an estimated 44% and earned him a Nobel Prize. At Mercury, we’re building the future of financial infrastructure for startups and growing businesses. We’re looking for a full-stack Data Scientist to support our Cards & Credit roadmap, partnering closely with Product, Engineering, Design, Underwriting, and Operations to shape how our card and credit products evolve and scale. In this role, you’ll apply strong analytical judgment and product intuition to help us understand customer behavior, evaluate tradeoffs, and make smart investment decisions across the cards and lending lifecycles — from eligibility and activation to spend, retention, incentives, and credit performance. You’ll help build a data-informed culture across Mercury so teams can move quickly, measure what matters, and invest intelligently. Here are some things you’ll do on the job: Bring impeccable communication and complete ownership — independently identifying opportunities, developing strong points of view, and influencing executives, Cards & Credit leaders, and cross-functional partners through clear, concise, and persuasive storytelling. Develop a nuanced understanding of cardholder behavior and economics, helping teams reason about tradeoffs between growth, engagement, risk, and unit economics. Define, own, and analyze metrics that inform both tactical decisions and long-term strategy across the cards and credit lifecycle (e.g., eligibility, activation, spend, utilization, rewards, retention, loss signals). Design and evaluate experiments using rigorous statistical approaches, including A/B testing, cohort analysis, causal inference techniques, and trend analysis. Build and improve data pipelines and tools to streamline data collection, processing, and analysis workflows, ensuring the integrity, reliability, and security of data assets. You should: Bring 7+ years of experience working with large datasets to drive product or business impact in data science or analytics roles. Be fluent in SQL and comfortable with python. Demonstrate strong judgment in defining and analyzing product metrics, running experiments, and translating ambiguous questions into structured analyses. Operate with exceptional proactivity and independence — identifying opportunities, forming strong points of view, and making your case to stakeholders. Be experienced with modern analytics and data modeling stacks (e.g., dbt, dimensional models), with a solid understanding of how data is produced and consumed. Apply AI tools to accelerate analytical and business workflows, improving scalability, decision quality, and reducing manual or repetitive work across teams. Nice to have: Experience working on cards or credit products, such as corporate cards, charge cards, consumer cards, or revolving credit products. Familiarity with card economics and lifecycle concepts, including spend behavior, interchange, rewards and incentives, utilization, credit limits, and retention. Experience leveraging underwriting inputs, lifecycle risk signals, or third-party credit data to inform or optimize credit strategy or product decisions. Experience building or supporting credit models for cards or lending products, including probability of default modeling, credit limit setting, or portfolio monitoring. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $200,700 - $250,900 USD Canadian employees (any location): CAD 189,700 - 237,100 Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-RA1

Manage research project workflows, coordinate report production, and support organizational operations. | Requires 3+ years of project management experience, familiarity with U.S. politics, and strong organizational skills. | About the opportunity: TaskForce has been retained to recruit a Research and Administrative Manager for a mission-driven organization engaged in political research. The organization works with a national client-base and operates in high-stakes environments where judgment and execution matter. This role is not with TaskForce. TaskForce is serving as an external search partner for this position. About the Role We’re seeking a highly organized and detail-oriented Research & Administrative Manager to support our political research operations and organizational processes. This person will manage the end-to-end workflow for our research projects, and coordinate the production of research reports. The ideal candidate has experience managing complex projects, excels at communication and documentation, and brings familiarity with U.S. politics or political research. While they won’t conduct most of the research personally, they will play a central role in ensuring every piece of work is delivered on time, accurate, and strategic. Familiarity with US politics and best practices in both quantitative and oppo research is a plus. Key Responsibilities Lead project management for all research initiatives, maintaining timelines, task tracking, and deliverables across multiple concurrent projects. Coordinate the selection and vetting of research priorities, ensuring consistency and rigor in the process. Manage research report production and quality control, working closely with researchers and editors. Serve as the central hub for project updates, documentation, and communication. Support administrative operations, including scheduling, information management, and team logistics. Maintain and improve internal systems using Excel and other tools to track workflow and output. Provide research or analytical support as needed. Requirements 3+ years of project or operations management experience, ideally in a political, research, or communications setting. Deep understanding of U.S. politics, campaigns, or issue advocacy. Strong command of Excel (data tracking, reporting, pivot tables, etc.). Exceptional organizational and time-management skills, with the ability to juggle multiple priorities. Strong communication skills and experience coordinating cross-functional teams. Proven ability to work independently and exercise sound judgment. A plus: Experience with opposition research, political data, or public records. Background in editing or memo production. Health insurance and paid vacation, plus the opportunity to do work with meaning.

Develop dashboards, analyze healthcare data, and provide insights to support clinical and operational decision-making. | Over 5 years of experience in healthcare data analysis, proficiency in SQL, understanding of healthcare coding and quality measures, and strong communication skills. | The Clover Care Services organization delivers proactive support and care to our members through our Clover Home Care teams, and quality improvement services to our aligned insurance plan providers through our practice engagement team. We have built one of the most proactive, data-driven health care services platforms in New Jersey and are excited about the future of technology and how it impacts our ability to bring transformative results to both patients and providers. As a Senior Clinical Data Analyst in the Clover Care Services (CCS) organization, you will help drive better patient outcomes, improve care coordination, and optimize resource utilization by providing actionable insights to health care providers, practice administrators and CCS leadership. In this role you will be called upon to develop dashboards that measure external provider performance, generate population health management insights as well as respond to data requests that provide an operational perspective relative to business unit OKRs. The right person must be a data-driven, highly analytical problem-solver with exceptional organizational skills, and passionate about our mission. As a Senior Clinical Data Analyst, you will: Gather requirements from stakeholders and translate to specific and actionable work tasks. Develop complex SQL queries to support data-driven insights that inform business and clinical decisions. Analyze healthcare data (claims, lab, pharmacy and EMR data) to draw conclusions and provide consultation to stakeholders for use in administering specific programs and operational processes. Develop reports, dashboards, and visualizations that provide insights into various patient populations and health care utilization patterns. Partner closely with clinical and operational teams to ensure data-driven decision-making and assist in the assessment of treatment concordant care. Analyze CCS operations relative to goals and summarize the completion of routine tasks by various business unit resources. Ensure data accuracy, quality, and integrity when working across multiple data sets. Prepare and present findings and recommendations to leadership, internal clinical teams, and external stakeholders in support of Clover Care Services business initiatives. Success in this role looks like: In your first 90 days, you will: Learn the intricacies of the various data sets available to measure Clover Care Services business initiatives. Successfully build and deliver on a few high-priority data reporting requests. Create a ticketing infrastructure for the intake data report request. After 6 months you will: Partner with stakeholders to analyze, design, and implement approaches to measure external and internal provider performance. Provide consistent, high-quality reporting to the CCS business unit. Future success in this role includes: Strategic Impact: Play a pivotal role in generating insights that demonstrate the value delivered by the CCS business unit. Organizational Development: Foster a culture of continuous improvement, innovation, and excellence within the organization. You should get in touch if: You have a BA/BS in Mathematics, Statistics, Economics, Healthcare, or a related discipline, with 5+ years of relevant professional experience. You have strong SQL proficiency with experience querying, summarizing, and manipulating large healthcare datasets. You have hands-on experience analyzing medical and pharmacy claims data, including medical cost modeling, utilization analysis, trend analysis, and PMPM calculations. You have experience with healthcare actuarial concepts, including risk adjustment methodologies (e.g., HCC, RAF), population risk stratification, and enrollment/eligibility analysis. You have knowledge of healthcare data standards and coding systems (ICD-10, CPT, DRG) and familiarity with healthcare quality measures (e.g., HEDIS, CMS, NCQA), preferably within Medicare Advantage. You have the ability to validate data quality, identify anomalies, document analytical assumptions, and perform member-level longitudinal analyses. You have strong communication skills with the ability to translate complex analytical findings into clear, actionable insights and present them to actuarial, clinical, financial, and operational stakeholders using tools such as Excel and data visualization platforms (e.g., Tableau, Power BI). About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility. Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. A reasonable estimate of the base salary range for this role is $126,000 to $154,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Manage airport civil engineering projects, develop client relationships, and lead project teams. | Requires a civil engineering degree, PE license, 10+ years in airport projects, and FAA standards experience. | Century West Engineering is seeking a Registered Professional Engineer (PE) Senior Project Manager with airport business development, design, and project management experience. As a senior leader responsible for managing a diverse group of clients and in-house staff, you will play a key role in developing our aviation client base and staff presence throughout the Pacific Northwest. Candidates should have 10+ years of experience in relevant civil engineering design and project management with a focus on general aviation (GA) and/or Part 139 airports and Federal Aviation Administration (FAA) funded airport development projects. If you are motivated by contributing to the vitality of local communities, thrive on uncovering and solving client needs, and bring strong technical expertise to FAA-funded aviation projects, we want to hear from you! Benefits: * 2 to 4 weeks of vacation depending on experience * 1 hour of sick leave for every 30 hours worked * 8 paid holidays * 3 days paid bereavement leave, as needed * 401k retirement account match * Health (PPO and HSA options), dental, and vision insurance fully covered for full-time employees and available for family and dependents * 100% Employer Paid Life, Short-term Disability and Long-Term Disability insurance * Employee assistance program * Bonus program * Professional training and development opportunities * Reimbursement for continuing education * Flexible schedule Duties and Responsibilities: * Manage teams of in-house and subconsultant resources on complex projects * Evaluate target clients and opportunities for long-term profitability and fit for Century West’s services and culture * Implement successful client capture strategies including client outreach and proposal writing * Collaborate with senior leadership in developing and managing long-range strategic and operational planning Qualifications: * Bachelor’s degree in civil engineering or appropriate discipline * Registered Professional Engineer (PE) in Oregon, Washington, or Idaho or ability to apply for reciprocity * Experience and knowledge of FAA design standards and project development process * Minimum of 10 years of relevant experience at GA and/or Part 139 Commercial Service Airports * Demonstrated experience delivering profitable projects  An Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected status.

Oversee program operations including budgeting, expense management, contract oversight, and team supervision to support organizational effectiveness. | Extensive experience in nonprofit financial and budget management, staff supervision, and project planning, with a strong understanding of organizational operations and equity principles. | Manager, Program Operations Permanent Finance & Administration Union of Concerned Scientists Remote/Hybrid – located near DC office Bargaining Unit Position: No Our Organization The Union of Concerned Scientists (UCS) is an independent nonprofit that puts rigorous, independent science into action, developing solutions and advocating for a healthy, safe, and just future. We envision a peaceful, healthy, and just world where science serves people and the planet by guiding policy decisions, reducing risks, and improving lives. For over five decades, we have been working as scientists, engineers, economists, advocates, and everyday people to create and advocate for innovative, practical solutions to some of our planet’s most pressing problems—from combating global warming and developing sustainable ways to feed, power, and transport ourselves, to fighting disinformation, advancing racial equity, and reducing the threat of nuclear war. Values informing our work include: Science in the service of people and the planet. Justice and Equity for people of all races and incomes—now, and for future generations. Courage to take principled, science-based stands in the public arena. Integrity to always examine evidence critically, openly, and honestly. Democracy to promote a voice for all in government decisions. Action inspiring and mobilizing people to build a healthier, safer, and more just world. UCS’s Finance & Administration Department The Finance and Administration department at the Union of Concerned Scientists supports the organization’s mission by ensuring we are stewarding resources with integrity, transparency, and care. As a 501(c)(3) nonprofit rooted in justice, equity, and sustainability, the F&A department adheres to strong financial management rules and best practices, inclusive and people-centered operations, along with systems that empower staff to do impactful work. We partner with staff across the organization to build equitable processes, maintain fiscal responsibility, and create an internal infrastructure that reflects our values and advances lasting social and environmental change. The Position The Manager, Program Operations will leverage their skills and expertise to help support UCS programs with budgeting and finance-related functions/tasks while supervising the office operations team. In this role, the Manager, Program Operations will collaborate with the program director(s) and other leaders across UCS in ensuring UCS programs operate effectively and efficiently, including overseeing financial and administrative tasks from budgeting, expense management, contract management, people management, and facility use, including UCS offices, in coordination and collaboration with the Finance and Administration team. The right candidate will have financial and budget management skills and will show a clear, keen interest in UCS’ vision for a peaceful, healthy, and just world where science serves people and the planet by helping solve the world’s most urgent problems. UCS is committed to building an inclusive workplace culture where talented people of diverse backgrounds can thrive. We believe that including diverse perspectives will improve our work and yield better societal and environmental outcomes for all, including historically disenfranchised communities. All staff participate in this commitment, whether internally by building a welcoming workplace culture and/or externally by ensuring inclusive engagement with supporters, media, vendors, allies, and others. Responsibilities The essential job duties/responsibilities of the position include, but are not limited to, the following. Lead program budget development, budget management, and expense management and tracking using the UCS budget management system, including reconciling budget records and actual expenses with finance on a regular basis. Review and approve program expenditures in the accounts payable system. Review and approve program travel and credit expenses in the travel and expense system. Lead training and support on budgeting for budget holders and/or approvers. Assist program staff with preparing and submitting financial documents and contracts to the Finance team. Lead in troubleshooting contracts, purchase records/invoices, and payments, etc., promptly as needed. Assist with proactively providing coordination and team management for the programs planning processes. In collaboration with People & Culture, assist hiring managers during hiring, orientation, and onboarding processes. With the Office operations team, support the coordination of all-program retreats and provide supplementary events, retreats, or other activities, as needed. In coordination with the Finance & Administration department teams, proactively and creatively work to streamline and optimize program operations processes and procedures. In collaboration with leadership, support effective program operations communication flows (upwards, downwards, and with other programs and departments). Provide supervisory leadership to the office operations team. Support the DC office Sr. Operations Coordinator with coordinating DC office facility needs, maintenance, security, mail management, etc. Manage special projects as needed or as assigned. Supervisory Responsibilities Supervises other operations staff and consultants as needed. Budget Authority Supports the development and management of program budgets. Qualifications and Experience Five to seven years of relevant nonprofit financial and budget management. Experience with managing staff or consultants. Experience developing and managing budgets. Handson experience with a budget management system/software (Experience with Martus preferred but not required). Self-motivation and attention to detail. Excellent communication skills. Excellent interpersonal and relationship management skills, including an ability to work both independently and in teams and to interact effectively with a range of people, including professionals who may be experts and/or prominent in their fields. Some project management and/or planning skills. Demonstrated ability to manage multiple projects for extended periods of time, and to be flexible in responding to fast-changing organizational needs. Understanding of, and commitment to, the importance of racial equity to effectively achieve program goals. Bachelor’s degree required. At UCS, comparable training and/or experience can be substituted for degrees when appropriate. Physical Requirements Little or no exertion may require extended periods at a computer. Very occasionally lifting and carrying heavy boxes. Hours Regular office hours may include occasional nights and weekends. Travel Occasional overnight travel is required. Job descriptions are an active document and are meant to be updated regularly; duties may be added, deleted, changed, or modify to meet the needs of the position and the mission of the organization. UCS is an equal opportunity employer actively seeking to diversify its staff. We’re dedicated to broadening opportunities for individuals from demographic groups that are historically underrepresented in the sciences and in environmental advocacy. We’re also committed to building an inclusive workplace culture where talented people of widely diverse backgrounds can thrive. We believe the inclusion of culturally diverse perspectives will improve our work and produce better societal and environmental outcomes for all, including historically disenfranchised communities. Details This is a full-time remote position based near UCS’s Washington, DC office. For those who meet all position requirements, the salary is $109,232. UCS offers excellent benefits and a rewarding work environment. *CA Resident Only, we offer a 12% salary differential* Information about the organization is available at http://www.ucsusa.org. Comparable training and/or experience can be substituted for degrees when appropriate. More About the Team Our team is made up of a dedicated group of researchers, scientists, communicators, campaigners, and advocates from wide-ranging backgrounds and experiences. We are committed to building a diverse and inclusive team and a collaborative and supportive work environment where all staff can thrive. We continually strive to create an environment which is a welcoming place for the LGBTQ+ community, people of color, parents, empty-nesters, and people with a wide variety of interests and backgrounds. To Apply We know there are great candidates who won’t check all of these boxes, and we also know you might bring important skills that we haven’t considered. If that’s you, don’t hesitate to apply and tell us about yourself. Please upload a cover letter and resume. In the cover letter, please confirm that the listed salary meets your expectations. Upload materials in Word or PDF format only. No phone calls, please. This position is NOT in the bargaining unit. Covid Mandate for New Hires For in office roles, UCS employees must be fully vaccinated against COVID-19. Employees are considered fully vaccinated as defined by the CDC. All new hires who will be reporting to an office location must provide notice of their vaccination status and vaccination documentation, on or before their first day of work. For all others, UCS strongly encourages full vaccinations among its employees, up to and including booster shots, even if working remotely. All new employees must comply with the mandatory vaccination requirements outlined in UCS policies as soon as practicable. Union of Concerned Scientists will notify candidates for employment of the requirements of this policy before the start of employment. Deadline Until filled.

Lead and coordinate ServiceNow ITSM projects and platform operations, managing cross-functional teams and ensuring platform stability and continuous improvement. | Over 10 years of IT or project management experience with at least 7 years managing ServiceNow platform initiatives, including ITSM modules, with deep technical knowledge and certifications. | Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is seeking an experienced ServiceNow Technical Project Manager to oversee the Department of Veterans Affairs’ ServiceNow ITSM module and overall ServiceNow platform operations. This role is responsible for leading cross-functional delivery teams (including Scrum Masters, Business Analysts, Administrators, and other technical contributors), ensuring effective execution of ITSM enhancements, platform optimization, incident triage, change management, monitoring/performance improvements, and governance. The Technical PM will serve as a strategic bridge between technical teams and stakeholders, applying Agile principles and ITIL best practices to deliver high-quality outcomes across the ServiceNow environment. Location: Remote within the United States supporting ET working hours. Key Responsibilities Lead and coordinate planning, execution, and delivery of ServiceNow ITSM projects and platform operations. Oversee multiple scrum teams (Scrum Masters, BAs, developers, admins) to ensure cohesive and timely delivery of features, updates, and operational improvements. Serve as the primary technical point of contact for the ITSM module (Incident, Problem, Change, Knowledge, Request Management) and other ServiceNow Platform services. Manage and prioritize the backlog, scope changes, risks, and dependencies across interconnected workstreams. Collaborate with platform administrators on ongoing operations including incident triage, change management coordination, performance monitoring, and SLA/OLA tracking. Oversee platform lifecycle activities, including release coordination, upgrades, and operational readiness to ensure platform stability and alignment with organizational priorities. Facilitate performance reporting, metrics tracking, and dashboards to provide visibility into ITSM effectiveness and platform health. Establish and drive platform governance, best practices, standards, and operational metrics to support consistent delivery and continuous improvement. Facilitate Agile ceremonies, release planning, sprint reviews, and retrospectives with distributed teams. Communicate status, escalations, risks, and performance to stakeholders and leadership, including recommendations for mitigation and refinement strategies. Ensure alignment with ITIL v3/v4 principles and VA standards for service delivery and platform stability. Mentor and support team members to strengthen technical and operational capabilities within the ServiceNow ecosystem. Bachelor’s degree in Computer Science, Engineering, Information Systems, or related technical field (or equivalent experience). 10+ years of professional experience in IT or project management, with at least 7 years of hands-on experience managing ServiceNow platform initiatives, including ITSM modules and platform operations. Proficiency with ServiceNow platform with deep knowledge of ITSM modules (Incident, Problem, Change, Request, Knowledge) and familiarity with CMDB and performance/monitoring tools. ServiceNow CSA (Certified System Administrator) Demonstrated experience leading Agile teams in an enterprise environment; familiarity with Scrum, Kanban, or hybrid methodologies. Strong understanding of ITIL best practices and how they apply to service delivery and support workflows. Proven ability to manage competing priorities, define project governance, and drive cross-team collaboration. Exceptional verbal and written communication skills with the ability to translate technical concepts for non-technical stakeholders. Experience in federal government environment Preferred Skills & Certifications Additional ServiceNow Certifications (e.g., CIS-ITSM, Implementation Specialist). Agile Scrum Certifications (CSM, Advanced-CSM). Familiarity with platform integration approaches (REST/SOAP APIs, MID Server). Familiarity with federal IT governance frameworks and compliance (e.g., FISMA, NIST guidance) is a plus. Working Conditions May require coordination across hybrid or remote development teams. Operational hours may include overlap with Eastern Time Zone teams for key ceremonies and status meetings. Clearance requirement: US Citizen or Green card holder Willing and able to get a Public Trust Suitability clearance Must meet updated ID requirements: Bring required documents | GSA If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to Apply To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance. Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us. #LI-BW1