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Own and shape the multi-year vision for Coinbase One's member experience, leading cross-functional teams to execute and optimize loyalty and retention initiatives. | 5+ years of product management experience, preferably in loyalty or FinTech, with strong analytical skills and experience guiding product strategy. | Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Coinbase One (CB1) is our flagship membership program, serving nearly one million members globally. As the primary engine for long-term customer loyalty, CB1 provides a market-leading foundation—including zero trading fees, enhanced rewards, and priority support. However, we are still in the early stages of defining what a comprehensive "crypto and financial membership" truly looks like. As a Product Manager for Coinbase One, you will have a large open space to architect the next generation of the program. Specifically, you will focus on the CB1 Experience team, where we specialize in member retention and benefit activation. Following the massive success of our inaugural Member Week, you will help us ship the next iteration of scalable Member Events and build retention levers that reinforce membership value for our most loyal users. What you’ll be doing: Own the product end-to-end: Drive your product area from initial vision and strategy through to execution and final delivery. Shape the future of CB1: Define and drive the multi-year vision for Coinbase One’s member experience, moving from early concepts to high-impact implementation. Lead cross-functional teams: Set OKRs across multiple workstreams and drive collaboration between engineering, design, and marketing to achieve them. Master the metrics: Identify, define, and track key quantitative and qualitative metrics for new and existing product areas; use these insights to ruthlessly prioritize the roadmap. Partner for impact: Work closely with engineers and cross-functional teams across Coinbase—including trading, financial services, growth, and onchain teams—to land major company initiatives. Balance and prioritize: Navigate complex stakeholder objectives and maintain momentum on the highest-impact work. What we look for in you: 5+ years of product management experience, preferably working on loyalty programs or within the FinTech space. Deep analytical, prioritization, and problem-solving skills; you use data to tell a story and drive decisions. Proven ability to guide product strategy and create alignment with senior cross-functional partners. Ownership Mindset: You are known for your ability to "break through walls" to get things done. You excel at bringing teams along with you to launch complex, multi-team initiatives like in-product member events. Experimental DNA: You believe in the power of experimentation and have a track record of stacking up data-driven wins that compound into trajectory-changing outcomes. Nice to haves: Background in loyalty programs or consumer membership products (e.g., Amazon Prime, Amex, or similar). Passion for crypto-native experiences and the onchain future. Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k)). Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits: $180,370—$212,200 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Manage and optimize Jira platform, champion agile practices, and facilitate continuous improvement across teams. | Over 5 years of experience in Jira, delivery operations, and agile coaching, with expertise in system configuration, automation, and metrics analysis. | Principal, Product Program Manager Role Overview The Principal, Product Program Manager is a strategic role responsible for shaping and evolving the Pearson Virtual Schools (PVS) Product & Technology organization’s delivery tools, agile practices, and operational rhythms. This role serves as the steward of the Jira platform, champions effective delivery processes, and connects product, engineering, design, and leadership teams. You will guide teams in organizing, planning, executing, and measuring their work, ensuring that our tools and our ways of working provide clarity and transparency while supporting continuous improvement. Core Responsibilities Driving standardization in tooling, governance, and reporting across the product development lifecycle. Own the health, structure, and governance of the Jira platform for the PVS Product & Technology organization. Establish and maintain standards for workflows, fields, configurations, naming conventions, permissions, and automation. Guide teams on structuring work in Jira to support effective planning, reporting, and execution. Serve as the primary point of escalation for Jira platform needs, improvement requests, and cross-team alignment issues. Champion agile ways of working by helping teams adopt and tailor practices to their context. Design and deliver learning experiences (workshops, office hours, trainings) that support product and delivery teams in adopting scalable, outcome-driven practices. Facilitate communities of practice and strategic learning forums to support continuous improvement. Serve as a change leader during process or tool changes. Define and uphold the “Rhythm of Business” for delivery operations (planning cadences, review cycles, reporting norms). Partner with leadership to operationalize strategic initiatives and ensure processes scale effectively. Ensure teams have the necessary tools, metrics, and processes to drive predictability and transparency. Design and maintain reporting frameworks to provide actionable insights across the product life cycle capturing key indicators such as velocity, delivery, product adoption, and customer impact. Collaborate with Product, Engineering, Design, Delivery, and Leadership teams to define key delivery metrics. Qualifications 5+ years of experience in Jira administration, delivery operations, agile coaching, or related fields. Deep understanding of agile frameworks and their practical application across multiple teams. Proven expertise in Jira workflow design, system configuration, automation, and governance. Experience implementing and scaling collaboration platforms to support product strategy and delivery transparency. Experience improving and maturing organization-wide delivery practices and cadences. Excellent communication, facilitation, and coaching skills. Experience designing dashboards and interpreting delivery metrics, demonstrating strong analytical skills. Ability to drive change and influence stakeholders without direct authority. Experience with Confluence, Jira Cloud, or similar collaboration tools. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $110,000 - $130,000 - This position is eligible to participate in an annual incentive program, and information on benefits offered is here. Applications will be accepted through until the 19 January 2026. This window may be extended depending on business needs.

Manage and optimize Jira platform, champion agile practices, and facilitate continuous improvement in product delivery. | Over 5 years of experience in Jira, delivery operations, and agile coaching, with strong communication and analytical skills. | Principal, Product Program Manager Role Overview The Principal, Product Program Manager is a strategic role responsible for shaping and evolving the Pearson Virtual Schools (PVS) Product & Technology organization’s delivery tools, agile practices, and operational rhythms. This role serves as the steward of the Jira platform, champions effective delivery processes, and connects product, engineering, design, and leadership teams. You will guide teams in organizing, planning, executing, and measuring their work, ensuring that our tools and our ways of working provide clarity and transparency while supporting continuous improvement. Core Responsibilities Driving standardization in tooling, governance, and reporting across the product development lifecycle. Own the health, structure, and governance of the Jira platform for the PVS Product & Technology organization. Establish and maintain standards for workflows, fields, configurations, naming conventions, permissions, and automation. Guide teams on structuring work in Jira to support effective planning, reporting, and execution. Serve as the primary point of escalation for Jira platform needs, improvement requests, and cross-team alignment issues. Champion agile ways of working by helping teams adopt and tailor practices to their context. Design and deliver learning experiences (workshops, office hours, trainings) that support product and delivery teams in adopting scalable, outcome-driven practices. Facilitate communities of practice and strategic learning forums to support continuous improvement. Serve as a change leader during process or tool changes. Define and uphold the “Rhythm of Business” for delivery operations (planning cadences, review cycles, reporting norms). Partner with leadership to operationalize strategic initiatives and ensure processes scale effectively. Ensure teams have the necessary tools, metrics, and processes to drive predictability and transparency. Design and maintain reporting frameworks to provide actionable insights across the product life cycle capturing key indicators such as velocity, delivery, product adoption, and customer impact. Collaborate with Product, Engineering, Design, Delivery, and Leadership teams to define key delivery metrics. Qualifications 5+ years of experience in Jira administration, delivery operations, agile coaching, or related fields. Deep understanding of agile frameworks and their practical application across multiple teams. Proven expertise in Jira workflow design, system configuration, automation, and governance. Experience implementing and scaling collaboration platforms to support product strategy and delivery transparency. Experience improving and maturing organization-wide delivery practices and cadences. Excellent communication, facilitation, and coaching skills. Experience designing dashboards and interpreting delivery metrics, demonstrating strong analytical skills. Ability to drive change and influence stakeholders without direct authority. Experience with Confluence, Jira Cloud, or similar collaboration tools. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $110,000 - $130,000 - This position is eligible to participate in an annual incentive program, and information on benefits offered is here. Applications will be accepted through until the 19 January 2026. This window may be extended depending on business needs.

Lead discovery, define vision and roadmap, collaborate with engineering and customers, and measure success for search and investigation SaaS products. | 5-7 years in SaaS/platform product management, experience with security operations or SIEM solutions, delivering complex data and search capabilities. | About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity. Role We are looking for a Principal Product Manager to join our team. This role offers flexible location options including onsite or hybrid at our San Jose Office, or remote within the USA, reporting to the Senior Manager, Product Management. Join our data fabric and SecOps platform team, working specifically within the analytics and investigation product areas. You will lead the product effort for search and SOC investigation flow capabilities, enabling best-in-market product capabilities and UX that will be used by our security operations applications offerings and personas. What you’ll do (Role Expectations) Lead product discovery by deeply understanding customer problems, business goals, and operational constraints across search and investigation products, including market research and experience design Define the product vision and roadmap for SaaS data, search, and investigation products, managing the journey from initial discovery through launch and iteration Work day-to-day with engineering and data teams to prioritize backlogs, clarify scope, and ensure high-quality execution Collaborate with customers to facilitate feedback across multiple personas and partner with go-to-market and sales teams to support pilots, launches, and customer adoption Measure product success using adoption, usage, customer value, and business outcome metrics Who You Are (Success Profile) You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success. You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly. You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand. What We’re Looking for (Minimum Qualifications) 5-7 years of Product Management experience with SaaS and/or platform products in the security operations space Proven experience delivering complex data, analytics, query, and search capabilities, spanning both UI/UX and deep technical back-end functionality Prior hands-on inbound product management experience at top-tier industry security operations or SIEM solutions What Will Make You Stand Out (Preferred Qualifications) Bachelor’s degree in Computer Science, Engineering, or a related field; a Master’s or MBA is a plus Previous experience as a hands-on analyst in the security space or other domains, specifically working with SIEM or general BI solutions #LI-Remote #LI-CM3 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $164,500—$235,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Lead end-to-end delivery of complex CRM projects, ensuring alignment with customer goals and technical requirements. | Requires 5+ years of enterprise SaaS or CRM project management experience, with strong understanding of CRM workflows and technical delivery methodologies. | It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description About the Role We are seeking an experienced Technical Project Manager (TPM) to join our NowNext CRM Execution Team. In this role, you will lead the planning, execution, and delivery of complex CRM & Industry Workflow implementations on the ServiceNow Now Platform, working closely with customers, partners, and internal teams. Because NowNext CRM is a new category, we welcome candidates with backgrounds in Salesforce, Pega, Microsoft Dynamics, or Oracle CX who can apply their CRM expertise and quickly adapt to ServiceNow. Your leadership will ensure projects are delivered on time, within scope, and—most importantly—aligned to measurable business outcomes. This position requires a strong blend of technical understanding, project management discipline, and customer-facing leadership. You will partner with solution architects, technical consultants, and product teams to drive project success from initiation through go-live, with a focus on quality, adoption, and value realization. Key Responsibilities Lead end-to-end delivery of NowNext CRM projects, ensuring alignment with customer goals, technical requirements, and best practices. Develop and maintain project plans, schedules, risk registers, RAID logs, and communication strategies. Serve as the primary point of contact for customers, providing clear status updates, issue resolution, and escalation management. Coordinate cross-functional delivery teams including internal consultants, partner resources, and customer stakeholders. Manage project budgets, forecasts, and resource allocation to ensure efficiency and cost-effectiveness. Facilitate technical and business discussions to translate requirements into actionable workstreams across sales, CPQ/CLM, order management, service, field service, and AI agents. Ensure adherence to ServiceNow delivery methodologies (NowCreate, Rapid Development) while incorporating agile and hybrid approaches as appropriate. Drive AI-first delivery by prioritizing agentic AI use cases (e.g., case deflection, guided selling, contract AI) and reporting on outcomes. Capture lessons learned and contribute to continuous improvement of delivery playbooks and methodologies. Qualifications Required 5+ years of project management experience delivering enterprise SaaS or CRM/Industry solutions. Proven track record managing multi-workstream technical implementations with large, complex enterprises. Strong understanding of CRM and industry workflows such as lead-to-cash, customer service management, CPQ/CLM, and field service. Experience delivering projects on at least one major CRM/workflow platform: ServiceNow (preferred, training provided for cross-platform candidates) Salesforce Sales/Service/CPQ Pega CRM/Case Management Microsoft Dynamics, Oracle CX, or SAP CX (also valued). Proficiency in project management tools (e.g., ServiceNow’s SPM, MS Project, Smartsheet, Jira) and methodologies (Agile, Hybrid, Waterfall). Excellent communication, negotiation, and stakeholder management skills, with experience engaging C-level executives. Experience managing third-party/partner resources in delivery engagements. Preferred ServiceNow project experience, particularly in Customer & Industry Workflows. Certifications: ServiceNow CSA/CIS, Salesforce Admin/Cloud/CPQ Specialist, Pega CSA/CSSA, or PMP/Prince2/SAFe. Familiarity with NowCreate methodology and ServiceNow’s Expert Services ecosystem. Technical background or the ability to engage in solution design discussions. Industry expertise in telecom, financial services, insurance, or public sector (our lighthouse verticals). Certification Requirements ServiceNow Certified System Administrator (CSA) required within 90 days of hire. Familiarity with NowCreate and ServiceNow delivery methodologies required within first 6 months. A CIS certification (CSM, FSM, or Sales) is strongly encouraged within the first year to ensure effective governance of CRM delivery. Success in this Role Looks Like You consistently deliver projects on time and within budget, while exceeding customer expectations. You drive measurable business outcomes, such as: 20–40% reduction in lead-to-cash cycle times. 25–50% of Tier-1 requests automated by AI agents. Improved CSAT/NPS and field first-time-fix rates. You foster strong, collaborative relationships between customers, partners, and internal teams. You proactively identify risks and resolve them before they impact project success. You champion a customer-outcome-focused mindset, ensuring solutions deliver real value. Why Join Us? As part of the NowNext CRM Execution Team, you’ll be at the forefront of reshaping the CRM category with AI-powered workflows. This is a high-visibility role with a direct impact on lighthouse customer success and the future of ServiceNow’s CRM strategy. You’ll bring your Salesforce, Pega, or ServiceNow expertise and help define the playbook for an entirely new way of working. Qualifications To be successful in this role you have: Required 5+ years of project management experience delivering enterprise SaaS or CRM/Industry solutions. Proven track record managing multi-workstream technical implementations with large, complex enterprises. Strong understanding of CRM and industry workflows such as lead-to-cash, customer service management, CPQ/CLM, and field service. Experience delivering projects on at least one major CRM/workflow platform: ServiceNow (preferred, training provided for cross-platform candidates) Salesforce Sales/Service/CPQ Pega CRM/Case Management Microsoft Dynamics, Oracle CX, or SAP CX (also valued). Proficiency in project management tools (e.g., ServiceNow’s SPM, MS Project, Smartsheet, Jira) and methodologies (Agile, Hybrid, Waterfall). Excellent communication, negotiation, and stakeholder management skills, with experience engaging C-level executives. Experience managing third-party/partner resources in delivery engagements. Preferred ServiceNow project experience, particularly in Customer & Industry Workflows. Certifications: ServiceNow CSA/CIS, Salesforce Admin/Cloud/CPQ Specialist, Pega CSA/CSSA, or PMP/Prince2/SAFe. Familiarity with NowCreate methodology and ServiceNow’s Expert Services ecosystem. Technical background or the ability to engage in solution design discussions. Industry expertise in telecom, financial services, insurance, or public sector (our lighthouse verticals). Certification Requirements ServiceNow Certified System Administrator (CSA) required within 90 days of hire. Familiarity with NowCreate and ServiceNow delivery methodologies required within first 6 months. A CIS certification (CSM, FSM, or Sales) is strongly encouraged within the first year to ensure effective governance of CRM delivery. Success in this Role Looks Like You consistently deliver projects on time and within budget, while exceeding customer expectations. You drive measurable business outcomes, such as: 20–40% reduction in lead-to-cash cycle times. 25–50% of Tier-1 requests automated by AI agents. Improved CSAT/NPS and field first-time-fix rates. You foster strong, collaborative relationships between customers, partners, and internal teams. You proactively identify risks and resolve them before they impact project success. You champion a customer-outcome-focused mindset, ensuring solutions deliver real value. Why Join Us? As part of the NowNext CRM Execution Team, you’ll be at the forefront of reshaping the CRM category with AI-powered workflows. This is a high-visibility role with a direct impact on lighthouse customer success and the future of ServiceNow’s CRM strategy. You’ll bring your Salesforce, Pega, or ServiceNow expertise and help define the playbook for an entirely new way of working. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Employee Type: Regular Region: AMS - North America and Canada Work Persona: Remote

Own and evolve customer-facing endpoint management and patching products, translating customer needs into product strategies, and collaborating with engineering. | Proven experience in owning IT or cybersecurity products, deep technical knowledge of OS or third-party patching, and strong hands-on product execution skills. | About Action1 Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment (no VPN required), Action1 eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, previously co-founders of Netwrix, a multi-billion-dollar cybersecurity company. The Role Action1 is seeking an experienced Senior Product Manager to own and evolve core, customer-facing endpoint management and patching capabilities. This role is for a hands-on PM who has direct experience building IT or cybersecurity products used by IT administrators and who is comfortable operating deep in technical, customer-driven problem spaces. This is not a platform-only, internal tools, or “security-adjacent” role. You will own externally facing product areas that directly impact how IT and cybersecurity teams patch, manage, and secure endpoints at scale. You will work closely with founders and engineering leadership and are expected to operate with both strategic judgment and tactical execution. What You’ll DoProduct Ownership & Execution Own large, customer-facing product areas end-to-end: discovery, strategy, planning, specification, rollout, and iteration Define roadmap priorities grounded in real IT workflows, operational constraints, and customer outcomes Write detailed functional specifications, user stories, and acceptance criteria Create wireframes, user flows, and lightweight mockups when needed Partner closely with engineering to clarify scope, tradeoffs, and delivery plans Customer & Domain Depth Engage directly with customers (IT admins, security teams, MSPs) to understand patching workflows, failures, edge cases, and success criteria Translate customer pain points into clear product decisions and roadmap investments Partner with support, sales, and customer success to surface insights and validate priorities Strategy & Impact Partner directly with founders and leadership to shape product direction Balance speed, quality, and security in a high-growth, technically opinionated environment Define and monitor product metrics tied to reliability, coverage, adoption, and customer effort Drive continuous improvement through experimentation and iteration Please Review Carefully Proven experience owning a customer-facing IT, endpoint management, patching, or cybersecurity product Direct exposure to OS or third-party patching, endpoint management, vulnerability remediation, or IT operations workflows Experience working with IT administrators, MSPs, or security teams as primary users Strong hands-on product execution: specs, backlog ownership, prioritization, and delivery 7–10+ years of Product Management experience (B2B SaaS strongly preferred) Experience writing highly detailed product specifications and user journeys Comfort operating in technically complex domains and partnering closely with engineering Strong customer discovery, interview, and validation skills Ability to operate effectively in fast-paced startup environments where PMs are highly hands-on Background in cybersecurity, endpoint management, IT systems administration, or adjacent domains Familiarity with patching systems, ITSM tools (e.g., ServiceNow), or MSP ecosystems Experience scaling products used by enterprise IT teams Prior leadership experience (mentoring PMs, owning major product areas) Fully remote work, giving you the flexibility you need in the modern world Exciting challenges and opportunities for continuous growth. Non-stop professional development and learning of new technologies. A supportive, friendly, and professional team environment.

Support customer onboarding, drive product adoption, and collaborate with cross-functional teams to ensure customer retention and growth. | Experience in SaaS customer success, strong communication skills, ability to manage multiple priorities, and familiarity with AI tools for customer data analysis. | We are hiring at Customer Success Manager - US (pooled) As a Customer Success Manager at PandaDoc, you'll play a key role in driving success and growth for a diverse range of clients by delivering high-impact service in a scalable, pooled support model. At the heart of your work will be the opportunity to engage with customers, thoughtfully guiding them through onboarding and workflow consultations, and empowering them to fully unlock the value of their investment in PandaDoc. In this role, you will: Provide responsive and strategic support to help customers onboard smoothly and adopt PandaDoc’s powerful tools including but not limited to an overall understanding of API’s and CRM integrations Be measured by your ability to deliver high-quality, scalable service while contributing to the overall health, retention, and growth of the accounts you touch Lead personalized onboarding sessions, including launch plan meetings, training, and integration setup, ensuring customers hit the ground running Proactively drive product adoption through tailored consultations, product updates, and hands-on training, empowering customers to leverage the full potential of our platform. Act as a key player in customer education by promoting self-serve resources such as our help center, public training sessions, and webinars Partner closely with Account Management, sharing critical insights that shape renewal strategies, uncover upsell opportunities, and inform customer expansion plans Leverage data from platforms like Catalyst, Salesforce, and Gong to track customer engagement, identifying and taking action on accounts in need of additional support Why This Role is Exciting: Joining PandaDoc means being part of an innovative company that is changing how businesses handle their document workflows. You’ll have the opportunity to make a measurable impact by helping clients unlock productivity gains, streamline processes, and achieve their business goals. As part of the Customer Success team, you’ll be at the forefront of client satisfaction, directly contributing to PandaDoc's continued growth and success. If you thrive in an ever-evolving environment and love the challenge of making customers successful, this is the role for you! About You: Experienced: You have 2-3 years of SaaS customer success experience, handling high volumes of customer interactions in a fast-paced environment. Organized: You excel at managing multiple priorities, shifting workloads, and delivering high-quality service in a pooled resource model. Growth Mindset: You are open to feedback, adaptable to new challenges, and eager for personal and professional development. Agile: You are resourceful and can quickly adapt to changing environments while maintaining customer satisfaction and delivering results. Customer-Focused: With strong communication and empathy, you build trust and ensure customer needs are met, fostering strong relationships. AI-Forward: You proactively leverage AI tools to synthesize customer data, automate routine tasks, and refine your communication. You don't just use AI for speed; you use it to elevate the quality of your strategic insights and workflow consultations. Solution-Oriented: A natural problem solver, you are self-motivated to identify root causes and deliver effective solutions for complex issues. Master Discovery & Lead Gen: Conduct deep-dive discovery during customer interactions to identify untapped business needs, translating those needs into value-based solutions and CSQLs that generate pipeline. Collaborative: You work well with cross-functional teams, sharing insights to drive customer retention and growth. Fun & Supportive: You enjoy lifting others up, creating a positive, collaborative environment where your team and customers can thrive. Strong Communicator: You have excellent verbal and written communication skills, with a clear command of English. Additional language proficiency is not required for this role; however, it is highly preferred given our global customer base. Company Overview: PandaDoc empowers more than 60,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit https://www.pandadoc.com. Company Culture: We're known for our work-life balance, kind co-workers, & virtual team bonding events. Although our Pandas are located remotely across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team. Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. Check out our LinkedIn to learn more. Benefits: Employees may be able to purchase company stock (or receive annual bonuses) Employees (and their families) may enroll in the company's medical, dental, vision, short & long term disability, life insurance, FSA and 401k plans. Employees will also receive 13.34+ hours of paid time off per month, 6 self care days, birthday PTO day, and 10 company paid holidays off per year The annual OTE is up to $95,000 OTE (base + bonus combined). PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

Developing and executing product marketing plans, creating messaging and content, and collaborating with sales and marketing teams. | Requires 5-7 years in product, solution, or channel marketing, with industry expertise in digital forensics or related fields, and strong communication skills. | Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered portfolio enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite’s digital forensic and investigative solutions—available via cloud, on-premises and hybrid deployments—to close cases faster and safeguard communities. To learn more, visit www.cellebrite.com, https://investors.cellebrite.com/investors and find us on social media @Cellebrite. Position Overview: We’re looking for a growth-mindset Product Marketing Manager - Enterprise Solutions to join our growing global marketing team. This role is responsible for supporting the marketing plan for Cellebrite’s Enterprise Solutions portfolio. This includes developing major themes for target markets, supporting marketing plans for products and offerings, creating buyer personas, building positioning and messaging, and managing content development. Responsibilities: Create and execute product marketing plans, including major campaign themes, target markets, industry landscape, and product releases. Develop product messaging that differentiates new products and services from others in the market. Manage creation of relevant content for buyer roles in various formats, including white papers, brochures, social media, web pages, and online events. Work closely with cross-functional teams, including product management, sales, marketing, and finance, to ensure that the GTM plan aligns with the organization's overall strategy and goals. Collaborate with external partners, such as agencies or vendors, to ensure that the plan is executed effectively and efficiently. Assist in the creation of enablement content for direct and indirect sales resources (e.g. playbooks, battlecards, scripts, presentations, training modules, demos). Collaborates with formal sales enablement function and/or sales operations on a well-defined sales enablement plan. Requirements Bachelor’s degree required or relevant work experience. Five – Seven years Product, Solution, or Channel Marketing experience. Private sector marketing, digital forensics, or similar industry expertise strongly desired. This is a Remote position, but prefer US Based candidates on the east coast. This position will have up to 25% travel Desired Skills: Outstanding communication, presentation, and leadership skills. Collaborative, Analytical, Rational/logical, Creative, Innovative, Detail-oriented Experience developing content strategies for creating pipeline for new offerings as well as upsell, cross-sell, and account-based marketing programs. Understanding of digital forensics market. Cellebrite is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Personal Characteristics null

Translate business needs into user stories, manage product backlog, and facilitate Agile team collaboration. | 3+ years in Product Management or similar, experience with Agile/SCRUM, strong communication skills, and understanding of SDLC. | WHAT WE DO Founded in 2007, Growth Acceleration Partners (GAP) is a consulting and technology services company. We consult, design, build and modernize revenue-generating software and data engineering solutions for clients. With modernization services and AI tools, we help businesses achieve a competitive advantage through technology. GAP’s remote, integrated engineering teams use end-to-end solutions to innovate and align with your business goals. We have 600+ English-speaking engineers based in Latin America and approximately 20 U.S.-based engineers. With some of the highest customer satisfaction scores in the industry, GAP’s focus is customer and employee success. GAP is a woman-owned company headquartered in Austin Texas. We are a values-based company focused on growing our people by investing in education, onsite English classes and training in the latest technologies, including AI, data analytics and machine learning. Our goal is to provide solutions for our customers that help them achieve critical business outcomes, while enabling our GAPSters and our communities to attain long-term success. Summary We are looking for a Product Manager / Product Owner to play a critical role within Agile SCRUM teams, driving product success through strong customer understanding, clear requirements, and effective collaboration with engineering and business stakeholders. In this role, you will act as the voice of the customer and the market, translating business needs into well-defined user stories and a prioritized backlog that maximizes business value. You will work closely with Product Management, customers, developers, and QA teams to ensure solutions meet both functional expectations and strategic objectives. This position is ideal for someone who enjoys solving problems, thrives in fast-paced environments, and excels at aligning teams around a shared product vision. Education •Bachelor’s degree or equivalent practical experience. Professional Experience •3+ years of experience in Product Management, Product Owner, Business Analysis, or similar roles. •Proven experience working in Agile/SCRUM environments. •Background in the software industry with exposure to full product and software development lifecycles. Key Responsibilities Product Ownership & Backlog Management •Partner with Product Management and customers to understand business needs, market drivers, and product goals. •Translate business and customer requirements into clear, actionable user stories and use cases. •Define and maintain a prioritized product backlog based on business value, risk, and dependencies. •Write clear and concise acceptance criteria to guide development and validation. Agile Delivery & Team Collaboration •Serve as the primary point of contact for developers and QA within the SCRUM team. •Participate actively in SCRUM ceremonies, including daily stand-ups, backlog refinement, sprint planning, reviews, and retrospectives. •Support the team by clarifying requirements, answering questions, and removing ambiguities during sprint execution. •Review completed features and formally sign off to ensure they meet acceptance criteria and market needs. Stakeholder Communication •Facilitate discussions and alignment between business stakeholders and technical teams. •Present product updates, priorities, and decisions clearly to different audiences. •Negotiate scope, priorities, and trade-offs across multiple teams and stakeholders. •Maintain strong relationships with customers and internal partners to ensure alignment and transparency. Product Strategy & Continuous Improvement •Contribute to product roadmaps and story mapping activities. •Continuously refine requirements based on feedback, learnings, and evolving business needs. •Support the evolution of product best practices and delivery standards within GAP. •Help motivate teams around a shared vision of product excellence and customer value. Required Skills •Strong experience eliciting, documenting, and refining requirements. •Excellent written and verbal English communication skills. •Proven ability to understand high-level business problems and break them down into actionable user stories. •Experience writing detailed acceptance criteria. •Solid understanding of: •Software Development Life Cycle (SDLC) •Agile and SCRUM frameworks •Product lifecycle from discovery to delivery and maintenance •Strong meeting facilitation and presentation skills. •Ability to manage multiple workstreams and priorities simultaneously. •High attention to detail and strong organizational skills. Technical & Delivery Skills •Experience with story mapping and roadmap planning. •Strong time management and prioritization skills. •Comfortable working in fast-paced, time-sensitive environments. •Ability to collaborate closely with technical teams and influence technical decisions when needed. Nice to Have •Experience using wireframes or prototypes to validate and communicate new functionality. •Scrum Product Owner Certification (CSPO). •Familiarity with SAFe or scaled Agile frameworks. •Exposure to data-related concepts such as: •Data visualization •SQL queries •Python or databases •Exploratory Data Analysis (EDA) •ETL tools and analytical reporting interpretation Soft Skills & Mindset •Positive, solution-oriented attitude. •Strong coaching and facilitation skills. •Ability to motivate teams and individuals around a common product vision. •Flexible and comfortable partnering with both technical and business stakeholders at all levels. •Collaborative, adaptable, and open to continuous learning. At Growth Acceleration Partners, we're an equal opportunity employer committed to building a diverse and inclusive team. We value everyone's unique background, and we provide equal opportunities regardless of race, color, creed, religion, sexual orientation, gender identity, age, national origin, disability, marital status, veteran status or any other personal right protected by law. We foster a culture of belonging and strive to provide a welcoming environment where everyone feels safe to contribute and grow.

Lead and oversee cloud operations, ensuring high availability, security, and performance, while mentoring a team and collaborating with clients and engineering teams. | Extensive experience in cloud platforms (AWS, Azure), leadership in cloud operations, knowledge of IaC tools like Terraform, and relevant certifications. | About Protera Welcome to Protera Technologies, where we’re reimagining how SAP-centric organizations work in the cloud. Since 1998, we’ve been pioneers in bringing SAP and related applications to the cloud—think Microsoft Azure and AWS. Our global crew, spanning the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India, is on a mission to make IT smoother, faster, and more fun for our clients. But here’s the thing: we’re not your typical “serious tech company.” While we’re obsessed with delivering top-notch IT solutions, we’re all about keeping it real, approachable, and enjoyable. We work hard, but we also play hard—whether we’re collaborating on cloud optimizations, enhancing security, or just hanging out as a team. At Protera, we believe in empowering SAP-centric organizations with the best tools and tech to drive growth, and we love what we do. Our values? Simple: stay curious, stay authentic, and make meaningful connections. We celebrate wins big and small, whether it's a successful project or a fun team event. If you’re looking for a place where tech and fun collide, come join us and see what makes Protera a great place to work. Role Overview As a Senior Manager, Cloud Operations, you will be responsible for leading one of the Cloud Operations POD teams, ensuring the seamless management and optimization of cloud environments across various platforms. You will play a critical role in shaping our cloud strategy, focusing on operational excellence, performance, and high availability. Your leadership will foster a culture of innovation, enabling your team to drive continuous improvements and deliver stellar service to our clients. Key Responsibilities Foster a strong partnership with clients, ensuring their cloud needs are met with excellence and efficiency. Develop meaningful understanding of client direction and work closely with our client success team to understand and act on client feedback surrounding team performance. Attend and represent Cloud Operations in client regular meetings. Lead and mentor a high-performing team of Cloud focused professionals, driving engagement, accountability, and continuous learning. Verify and oversee adherence to our cloud based standards for client deployment, focusing on security, reliability, and performance. Oversee 24/7 cloud operations, incident response, and service management processes to ensure high availability and rapid resolution. Work collaboratively with engineering and development teams to create a culture of shared responsibility for cloud operations and incident management. Develop and maintain operational metrics, reporting, and dashboards to drive visibility and accountability in cloud performance. Drive automation initiatives and processes and enhance operational efficiency utilizing Infrastructure as Code (IaC) tools and scripts. Work closely with the Site Reliability team and automation team to launch client enhancements and empower junior engineers to help reduce noise to senior engineering. Keep abreast of industry trends and emerging technologies to enhance Protera’s cloud offerings and ensure we remain leaders in the field. Manage resource allocation, budgeting, and forecasting for the CloudOps team. Qualifications To be successful in this role, you should possess: 8+ years of experience in cloud operations, with at least 3 years in a leadership role. High level understanding of AWS, Azure, or other cloud platforms, with strong knowledge of operational best practices. Proven ability to build and lead high-performance teams, with a focus on mentorship and professional development. High level understanding of Infrastructure as Code (IaC) principles and tools such as Terraform or AWS CloudFormation. Excellent communication and interpersonal skills, with the ability to engage effectively with clients and internal stakeholders. Strong problem-solving skills, with a particular focus on incident management and operational excellence. Familiarity with compliance standards and security best practices in the cloud environment. Bachelor’s degree in Computer Science, Engineering, or a related field (advanced degree preferred). Relevant cloud certifications (AWS Certified Solutions Architect, Azure Solutions Architect, etc.) are a plus. Why Join Protera? Work with global enterprise clients Learn fast with mentorship, certifications, and career growth Make a real impact in a company where ideas are welcome Flexible work setup (remote/hybrid) People-first culture with a global mindset Ready to Make the Move? We’d love to meet you. Click “Apply Now” and tell us why you’re the one. Protera is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Competitive salary package Comprehensive health and dental insurance Professional development opportunities Collaborative and supportive work environment Unlimited PTO