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Lead and develop clinical quality programs, monitor and improve quality metrics, manage accreditation and compliance, and collaborate across teams to enhance patient care and outcomes. | Master’s degree in a relevant field, active clinical licensure preferred, 4+ years healthcare delivery experience, 5+ years in quality management/improvement, knowledge of Medicaid and behavioral health, and familiarity with accreditation standards. | About Us InStride Health’s mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation’s most trusted provider of pediatric anxiety and OCD care. Team InStride Health: Our Core Values Give Heart: We lead with heart, treating patients and their families the way we want our loved ones to be treated. Work Smart: We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation. Have Humility: We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset. Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters. About the Role The Director of Clinical Quality will play a critical role in shaping and advancing the future of quality at InStride Health. As a newly created position reporting to the SVP of Clinical Operations, this leader will be charged with building foundational infrastructure, supporting accreditation and compliance, and driving clinical quality initiatives in partnership with the Clinical, Operations, and Compliance teams. This is a unique opportunity to take ownership of a growing function and make a measurable impact on care delivery, patient outcomes, and provider experience. Responsibilities: Clinical Quality Strategy & Program Development Lead the development, execution, and evaluation of InStride’s Clinical Quality Management Program (QMP), including the annual program description, work plan, and evaluation. Collaborate with clinical and operational leaders to define and track quality goals aligned with InStride’s mission and business objectives. Act as a thought partner to senior leadership on evolving clinical quality needs, risks, and opportunities. Quality Monitoring, Improvement, and Reporting Maintain and enhance the Clinical Quality Scorecard in partnership with the Quality Management Committee (QMC); identify and monitor key performance indicators. Facilitate clinical quality audits and monitor trends to inform continuous improvement and proactive risk mitigation. Collaborate with data, clinical, and compliance teams to develop and implement quality improvement initiatives that improve patient experience, outcomes, and equity. Oversee patient and provider satisfaction surveys; analyze results and present insights to internal stakeholders and the QMC. Define and track key performance indicators (KPIs) for quality initiatives, audit outcomes, and accreditation readiness Committee & Cross-Functional Leadership Convene and manage quality-related committees and workgroups; set agendas and drive outcomes aligned with compliance and strategic priorities. Educate and support internal teams on quality improvement tools, methodologies, and standards. Foster a culture of clinical quality by mentoring others and embedding best practices into workflows. Accreditation & Regulatory Compliance Collaborate on assessing the need for and potentially pursuing future accreditation and/or NCQA CVO certification, depending on payor requirements and the evolving regulatory landscape. Serve as a subject matter expert and liaison across teams on accreditation and regulatory requirements. Lead or support preparation for audits (e.g., payer, accreditation, internal), including response plans and corrective action implementation. What You Need to Succeed in the Role Master’s degree in a relevant field (e.g., healthcare administration, public health, behavioral science, project management). Active clinical licensure (e.g., RN, LCSW, LPC, LMFT) preferred. 4+ years in a healthcare delivery setting (e.g., provider group, managed care organization, hospital). 5+ years in Quality Management and/or Quality Improvement, with a focus on data-driven improvement efforts. Strong working knowledge of Medicaid programs and behavioral health care delivery. Familiarity with accreditation and regulatory frameworks (URAC, NCQA, CMS, HEDIS). Demonstrated expertise in quality frameworks, tools (e.g., PDSA, RCA), and data interpretation. Strategic thinker who can translate regulatory requirements and clinical insights into operational plans. Exceptional project management, written communication, and stakeholder engagement skills. Highly organized and able to prioritize and manage multiple complex initiatives in a fast-paced environment. Collaborative team player with a commitment to mission-driven work and continuous learning. The expected annual salary for this role is between $140,000-$150,000. Actual starting salary will be determined on an individualized basis and will be based on several factors including but not limited to specific skill set, work experience, etc. In addition to base compensation, this role offers a target performance-based bonus. Why Join Our Team Generous benefits package (401k with match, Flexible PTO, paid holidays, 4 week paid sabbatical, 12 week paid parental leave, health benefits starting on your first day, and more) Opportunity to join a mission-driven company that is changing the landscape of pediatric mental health treatment Chance to make a far-reaching impact by helping children and families access desperately-needed, evidence-based care Opportunity to work with talented and experienced team members who have devoted their lives to solving this problem Fully virtual: work from the comfort of your home with periodic in-person retreats Commitment to Diversity, Equity, Inclusion, & Belonging (DEIB) We want to make our clinical services available for everyone, no matter where you come from, what you look like, or how you identify. To achieve this, we recognize we must continually make progress in building a more diverse, equitable, and inclusive team. Through these efforts, we support two primary objectives at InStride Health: Providing high quality patient care to families. We are in a privileged position to support families during a vulnerable time in their lives. We approach all families and each other with compassion and are most effective as a diverse team where all individuals feel valued, respected, and accepted. Building a mission-driven business that lasts. Specifically, we believe our commitment to a supportive culture improves innovation, decision-making, and efficiency. We invite you to share any additional information about yourself or your experiences that may not be reflected in your CV. Inclusion of this information is completely voluntary. Beware of fake job postings and offers. All official communications from InStride Health will come from email addresses ending in @instride.health. We will never ask for personal information such as Social Security numbers or bank details during the application process. If you receive a suspicious job offer or communication, please contact our recruitment team directly (talent@instride.health) to verify its authenticity.
Manage and grow assigned education accounts through consultative sales, renewals, cross-sell, and up-sell opportunities while collaborating with internal teams and maintaining customer relationships. | 4+ years sales experience, proficiency with collaboration and CRM tools, knowledge of K-12 education customers and organizational structures, strong communication and presentation skills. | When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide! Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job DescriptionThe Account Manager II is responsible for managing and selling Renaissance Learning’s products and services, with a focus on Practice and Instruction, within assigned territory, and achievement of revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager II has meaningful sales experience and brings developing expertise for cultivation and long-term development of customer relationships, maintaining high product renewal rates and strong collaboration with Customer Success partners and members of the Account Executive team. You will operate are the primary account contact for customers, increasing customer loyalty and retention while driving business value and expansion. This position requires regular travel for customer engagements, conferences, and other revenue-generating activities. We are ideally looking for someone located within the territory of southern California.As an Account Manager II, you will: Manage Opportunities: Drive new business, cross/up-sell and renewal opportunities proactively by engaging multiple decision makers to ensure communication and agreement through the life of the opportunity and use internal and external networks to increase opportunity value. Grow assigned book of business to exceed revenue goals. Consultative Solution Sell: Understand and sell solutions aligned to customers’ unique problems and strategic objectives. Leads across the account team, internal, and external partners to develop winning solutions bringing value for both the customer and Renaissance. Close Business: Consistently close business that has progressed past needs development and independently develops persuasive presentations to overcome late-stage deal obstacles to win customer confidence and support. K-12 Education Acuity: Possesses a deep knowledge of the K-12 education space including public, private, and parochial schools. Strong understanding of K-12 districts and school administrative roles, funding, purchasing process, buying cycles, policies, practices, trends, and school board oversight. Knows customer workflows, contacts, and how they integrate into decision-making processes. Domain Expertise: Possess strong technical knowledge of common tools and trends in ed tech space; staying current on probable future state policies, practices, and information affecting customer businesses. Knows the competition and how strategies and tactics work in the marketplace. Credibility: Builds rapport based on factual accuracy, expertise across offerings, delivering on expectations and proactively providing market insights that inspire customers to think of Renaissance as a partner. QualificationsRequired Experience:4+ years with prior experience in sales:Proficient in collaboration tools (e.g., Outlook, Slack, Microsoft Teams, etc.) Familiarity with CRMs and other sales technology (e.g., Salesforce, MS Dynamics) Knowledge of education customers, their organizational structures, and leadership personas Excellent written and verbal communication skills, including presentation skills Preferred Experience & Qualifications: Experience in education sales Demonstrated capacity for resourcefulness and creative problem-solving with little structure to work from Additional InformationAll your information will be kept confidential according to EEO guidelines.Salary Range: The base range for this position in the state of CA is $72,000-102,000 with a total target compensation (TTC) range of $144,000 - $200,000. This range is based on national market data and may vary by experience and location. (We may hire at an AM III level for example). Benefits for eligible employees include:World Class Health Benefits: Medical, Prescription, Dental, Vision, TelehealthHealth Savings and Flexible Spending Accounts401(k) and Roth 401(k) with company matchPaid Vacation and Sick Time Off12 Paid HolidaysParental Leave (20 total weeks with 14 weeks paid) & Milk Stork programTuition ReimbursementLife & Disability InsuranceWell-being and Employee Assistance Programs Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!EQUAL OPPORTUNITY EMPLOYERRenaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.REASONABLE ACCOMMODATIONSRenaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.EMPLOYMENT AUTHORIZATIONApplicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For information about Renaissance, visit: https://www.renaissance.com/
Plan and execute multi-channel digital marketing campaigns, manage webinars and virtual events, oversee paid media and digital advertising, optimize email nurture programs, coordinate social and content distribution, and analyze campaign performance. | Bachelor's degree with 5 years of digital marketing experience preferably in B2B cybersecurity, expertise in webinars, email, social media, digital ads, proficiency with marketing platforms like Salesforce, HubSpot, Google Ads, strong project management and communication skills, and passion for technology and cybersecurity. | Description Zero Networks, a cutting-edge identity and network security solutions provider, is at an exciting time in its history and is growing fast! We are looking for a sharp, resourceful Growth Marketing Manager to lead a variety of global digital initiatives that drive pipeline, grow brand awareness, and move prospects through the funnel. This role is perfect for a creative-meets-analytical marketer who thrives in a fast-paced environment, loves building campaigns from scratch, and is energized by seeing measurable results. If you are a passionate marketing professional with a penchant for digital and demand marketing, we invite you to join our team. Together, we can shape the future of identity and network security. Responsibilities Campaign Strategy & Execution Plan and execute multi-channel digital campaigns across paid media, email, webinars, ABM, and social. Align messaging and goals with content & product marketing, sales, and buyer personas. Manage timelines, assets, and stakeholders from kickoff to reporting. Webinars & Virtual Events Own end-to-end execution of webinars and virtual panels. Drive attendance, engagement, and alignment to campaign goals. Paid Media & Digital Advertising Oversee SEM agency and daily performance of paid search, display, and social campaigns. Lead testing and optimization of ad copy, creatives, and landing pages. Manage budget allocation and continuously refine based on results. Email & Nurture Programs Build and optimize nurture flows to convert and accelerate leads. Support outbound sales sequences and lifecycle email initiatives. Social & Content Distribution Manage organic and paid social efforts to amplify campaign assets. Coordinate publishing with stakeholders and align with key messages. Campaign Analytics & Reporting Own campaign tracking, reporting, and performance insights. Share monthly learnings to inform future strategy and investment. Requirements Bachelor’s degree in marketing, business, or a related field. 5 years of digital/campaigns marketing experience, preferably in B2B cybersecurity. Proven expertise in webinars, email campaigns, social media, and digital ads. Strong proficiency in marketing platforms like Salesforce, HubSpot, Google Ads, and analytics tools. Excellent project management and communication skills. Passion for technology, cybersecurity, and innovation. Perks: Competitive salary and benefits package. Flexible, hybrid work options. A chance to make a tangible impact in cybersecurity. You’ll be joining a laser-focused, tight-knit marketing team. We are high performers who like to have fun while doing it.
Provide accurate and professional responses to member and provider inquiries via phone, ensuring excellent customer experience and timely resolution of issues. | High school diploma or GED, at least one year of customer-facing experience, basic computer skills, strong communication and problem-solving abilities, and willingness to work onsite for training with potential for remote work thereafter. | Job DescriptionDo you love sharing your compassion and empathy for others in the workplace? Is delivering a phenomenal customer experience important to you? If so, then it's a great time to consider growing your career with Wellmark!About the opportunity: Our Operations division is currently seeking multiple talented, curious, and compassionate Customer Experience Advocates (CXA) that are eager to serve as trusted partners in navigating their health insurance needs Your days will be filled with phone calls from our members providers and other stakeholders. Sometimes the work can be challenging and complex but will also be rewarding for those who want to make an impact by serving on the front lines to support our members. The CXA will provide accurate, prompt, courteous, and professional responses to member, provider or other stakeholder inquiries over the phone.Aside from meaningful-challenging work, we offer:An opportunity to work remote, upon meeting performance expectationsA strong focus on optimizing the customer experience – our mission is to Make Health Care Better!A culture of respect, diversity, inclusion, and commitment to our communityA culture of individuals who are curious, committed, and connectedA workplace that values health with access to a fitness facility, health programs, education, and servicesAn opportunity for career advancementExceptional employee benefits, rewards, and growth opportunitiesBest-in-class tuition assistance program (we will help pay off any current student loans you might have previously incurred!)Start date & training:The start date for this training class is Monday, August 25th. This position requires that you work onsite in one of our three offices in Des Moines, Iowa, Cedar Rapids, Iowa, or Sioux Falls, South Dakota for a minimum of 12-weeks and you are effectively meeting attendance and performance goals. This training builds every day and prepares you to be comfortable and confident as a Customer Experience Advocate. It is critical to your success that you take no time off during this training program.Hours:The hours for this position are 8:30 am - 5:00 pm, Monday – Friday. No nights or weekends!Working Remotely:Once you have successfully completed onsite training and are effectively demonstrating attendance and performance expectations, you will have the flexibility to either work onsite, remotely from home, or as hybrid, which allows you to balance working from home some days with working in the office other days. The choice is yours! Please note: If you choose to work fully remote or hybrid after the training, this role requires you to have your own reliable high-speed internet and a quiet, private space in your home to discreetly take calls to ensure information confidentiality. You must have access to a non-cellular, non-satellite internet service provider, and the ability to directly connect your Wellmark issued computer via ethernet cable into your ISP modem to allow for the best connection and call quality. If you experience consistent issues with your internet provider or your upload and download speeds are not adequate, you will be asked to work from the office. The minimum speed should be 10 mbps upload and 10mbps download. You can check your internet speed here - * Employees working fully remote will still be asked to report to a Wellmark office occasionally for key meetings, etc., and you may be asked to return to the office for additional training, if your performance falls below expectations.QualificationsRequired:High School Diploma or GED.A minimum of one year proven experience engaging with customers (e.g. retail, service, health care provider, nursing, care giver, or teacher).Experience in customer-centric role(s) with demonstrated ability to proactively develop professional customer relationships by listening, understanding, anticipating, and providing solutions to customer needs.Computer literacy – basic computer skills, such as accessing common web and desktop applications, navigating multiple sources of information and word processing.Professional verbal and written communication skills; attention to detail (use of proper sentence structure, proper grammar, with the ability to synthesize member information into a consumable format).Good judgment and proven problem-solving skills and ability to think independently.Ability to resolve issues and conflicts in a professional manner, while maintaining composure and confidence. Displays empathy and discerns stakeholders’ true intent.Collaborates with team members to accomplish goals or outcomes. Builds trust and connects with others, in order to complete work.Ability to adapt to an ever-changing work environment; ability to multitask and manage time.Basic math skills, including subtraction, addition and multiplication.Willingness to be trained on additional market segments, as business need dictates.Ability to come into the office when requested (i.e. team meetings, training, etc.).Preferred:Associate degreeDemonstrated experience working within specified time constraints, such as first call resolution, average speed of answer, etc.Prior experience and/or knowledge in health insurance or related industry.Additional Informationa. Responsible for delivering an excellent customer experience for member, provider and other stakeholder inquiries via telephone in a contact center environment, while adhering to a structured schedule and meeting quality, attendance and production standards. Strives to provide first call resolution and de-escalates calls, as necessary. b. Apply customer engagement philosophies and personality-based resolution techniques to all interactions. Integrate Wellmark’s customer experience principles into day-to-day interactions. Anticipate customers’ needs to make it easy to do business with Wellmark. c. Ensure information about Wellmark’s products and services is clearly communicated by responding accurately, promptly and professionally. Advocate value-based customer experience by handling calls relating to health benefits, claims payment, etc. d. Develop and maintain positive relationships with members, providers and other stakeholders by using Wellmark-approved methodologies to understand, anticipate, and provide solutions to customer needs. Ensure customers understand their products, benefits, tools and how to use them. e. Ensure customer records (i.e. claims, membership and/or billing) are processed and updated timely and accurately. Identify and utilize appropriate resources to resolve customer inquiries. f. Responsible for the analysis and appropriate resolution(s) of claim-related inquiries and processing. Will research, interpret and educate the customer regarding the claim(s) and will then determine next steps required in order to accurately process claims and outstanding claims inquiries. g. Develop and maintain a strong business acumen within Wellmark market segments/lines of business and group benefit designs. h. Promote and educate on self-service tools appropriately and accurately. Facilitate and teach customers to use appropriate resources/ tools and how to access health care information to manage health care costs most effectively. i. Engaged and participate in team meetings, chat, corporate meetings, etc. j. Promptly follow up on all inquiries and document resolutions. Responsible for the accurate recording and documentation in Wellmark’s system. Will document the type of contact, reason for the inquiry, and other tracking codes, which ensures the sharing of the “customer experience,” members concerns, and trends to the rest of the company. k. Other duties as assigned. An Equal Opportunity EmployerThe policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected] Please inform us if you meet the definition of a "Covered DoD official".
Manage and lead the Technical Services team to ensure efficient operation and customer satisfaction of installed energy-saving technologies, overseeing support, maintenance, budgets, and team development. | 7+ years commercial HVAC field experience with 5+ years management, bachelor’s degree in engineering (mechanical, electrical, or related), strong leadership, technical process documentation, and ability to manage multiple teams. | We’re helping businesses become more sustainable. Join us! Budderfly is a fast-growing, private equity-backed energy management company that is helping the planet by reducing carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. By installing and managing a combination of patented technologies, equipment upgrades, and proprietary energy software solutions, we deliver energy savings with no investment required from our customers. Recognized as one of Fast Company’s Most Innovative Companies of 2025 and featured on the Inc. 5000 list of America’s Fastest-Growing Companies for four consecutive years, Budderfly is driving real impact at scale. We are an energetic, dynamic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience. We are growing quickly and looking to add talented people who are passionate about making the world a better place! We have an opportunity for a motivated individual to fill the role of Sr. Manager of Technical Services. In this position, the successful candidate will be fully responsible for owning the customer support experience and managing the continued operation of the Technical Services team. Applicants should be experienced problem solvers who can effectively work with cross-functional teams and offer first-rate customer service. Why this Role is Important: Budderfly installs a variety of advanced technologies to save energy on our customers’ sites. Ensuring that these technologies operate efficiently and without issue is vital to the success the organization. This role is for a key player among the impactful team which is tasked with ensuring that these technologies continue to operate at the utmost efficiency while ensuring optimal customer satisfaction. They will do this by managing all customer support, operational, and preventative maintenance functions for the Technical Services team. The successful candidate will have a varied background in leading customer support teams in a fast-paced, technical environment. This role will manage multiple technical customer support teams and ensure the daily operation and professional growth of said employees. Responsibilities: Lead the Budderfly Technical Services team with experienced, professional customer support and HVAC and Electrical systems expertise. Establish, audit, and oversee all internal operational processes to ensure expectations are met by all parties. Design/implement a strategic solution(s) to manage a fast-paced technical customer support team Ensure utmost customer satisfaction (internal and external to Budderfly) throughout the technical customer support process Develop and monitor budgets, goals, and objectives to insure departmental profitability. This role is responsible for maintaining said budget and goals. Review team members’ work to ensure quality meets established standards, techniques, and safety requirements; makes recommendations as requirements to improve quality and productivity. Maintain communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures, and other issues as they apply to products and equipment sold and serviced. Direct team members to meet service demands and customers’ expectations. Prepare and report performance measures (KPI tracking) to Executive Management. Designs, develops, indexes, and maintains process and technical documentation. Promotes training opportunities and resources to employees. Coordinates training, documentation, and talent management system efforts with other team training resources. Keeps daily logs and records of all functions in Company systems Ability to travel (expected <25%) as team leadership in-person necessitates and to ensure customer satisfaction Ability to be available for calls & escalations during all off hours and weekends Desired Skills and Experience: Minimum of 7 years proven field experience in commercial HVAC support with at least 5 years in a management role preferred Proven track record of managing Technical Services Team of 20+ people Bachelor’s degree in engineering of mechanical, electrical, or related field from an accredited school required Maintaining positive relationships with contractors and customers Coordinating multiple teams and projects concurrently Documenting technical processes Experience building a team of HVAC remote support technicians and administrators is a benefit. Working knowledge of the techniques, methods, tools, & safety precautions of the HVAC and electrical trade. Enjoys continuous learning, as supported by your organization, both technically and professionally Excellent verbal and written skills. Work across / with organization Teams. Location: Shelton, CT/ Hybrid or Remote Compensation $90,000—$125,000 USD Compensation is based on factors including level of experience, skillset, qualifications, and location. What We Offer: Career advancement opportunities in a fast-growing, supportive company environment Competitive pay Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance Opportunity to work as part of a team that values its members and works together to achieve positive change. Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity. We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career web page as a result of your disability.
Define vision and strategy for risk management systems, build scalable solutions for compliance, prioritize roadmap for scaling to 1B users, and align cross-functional teams. | 6-10+ years product management experience, entrepreneurial mindset, knowledge of financial products and risk management, experience with scalable data products, and ability to lead senior stakeholders. | Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Our Risk team is at the center of making Coinbase the most trusted name in Crypto. You’ll be working with a cross functional group of data scientists, machine learning engineers, risk analysts, and designers to design systems and experiences to make sure every Coinbase user is secure, transaction is safe, and experience is delightful. You’ll play a core part in ensuring all of Coinbase products can launch and scale safely. We are looking for an entrepreneurial, self-motivated Senior Product Manager who thrives in a fast-paced startup environment. You have experience developing solutions leveraging machine learning models and you’ve led these products at scale. You are comfortable dealing with ambiguity, able to think through complex and dynamic challenges, and able to align cross-functional teams effectively to launch products. What you’ll be doing (ie. job duties): Determine the vision and strategy for systems that optimize risk management for Coinbase’s business Build robust, scalable, and resilient solutions that keep Coinbase in compliance with a variety of financial regulations Define the roadmap to scale to 1B users worldwide and steer execution on that vision Prioritize the roadmap towards highest value to our customers, leveraging metrics to guide product development Consider new customer and business opportunities, such as externalizing our APIs to the developer community Become an expert in financial and crypto products, performing competitive and data analyses to guide decision-making What we look for in you (ie. job requirements): 6–10+ years of product management experience An entrepreneurial mindset with the ability to succeed in a fast-paced environment Knowledge in financial products, including risk management or compliance Experience building robust and scalable data products for automating and optimizing business processes Demonstrated success leading business-critical systems in a global, fast-paced environment Ability to motivate a range of senior stakeholders including Chief Financial Officer, Chief Compliance Officer, Business Operations, Customer Experience, Product & Engineering towards a common vision Nice to haves: Computer Science degree or Software Engineering experience Hands-on experience building machine learning models Experience designing and implementing compliance and risk controls Experience leading large, cross-functional business transformation initiatives Knowledge of data platforms (data warehouses, experimentation, model development, etc) and distributed systems ID: GPPM06US *Answers to crypto-related questions may be used to evaluate your onchain experience Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $207,485—$244,100 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.
Manage and deliver LOPR-related reporting and system enhancements ensuring compliance with FINRA requirements by collaborating with Compliance, Risk, Operations, and Technology teams. | Experience with regulatory reporting or compliance projects in capital markets, strong knowledge of LOPR and FINRA rules, familiarity with derivatives and position limit reporting, and ability to work with large data sets and regulatory systems. | We’re partnering with a global trading firm to support a key regulatory initiative centred on Large Options Positions Reporting (LOPR), as required by FINRA. They’re looking for a sharp and delivery-focused Project Manager / Business Analyst to help drive compliance efforts related to daily options reporting across OTC and exchange-traded positions. This is a high-impact role interfacing with Compliance, Risk, Operations, and Technology teams to ensure full and accurate adherence to LOPR standards. Key Responsibilities Own the analysis and delivery of LOPR-related reporting and system enhancements Interpret FINRA’s LOPR requirements, including position thresholds, “in concert” rules, and reporting cadence Assess current state vs. target operating models for regulatory reporting Translate regulatory expectations into detailed business and technical requirements Partner with tech and data teams to ensure accurate capture of all required LOPR data (symbol, strike, expiry, size, account grouping) Manage UAT planning and execution for LOPR changes Report on progress, risks, and issues to stakeholders across Compliance, Legal, and Operations Ensure readiness for audit and regulatory inquiry Experience in regulatory reporting or compliance projects within capital markets Strong working knowledge of LOPR, FINRA, and U.S. options regulations Familiarity with derivatives (especially listed options) and position limit reporting Ability to work with large data sets and regulatory systems (e.g., DTCC, internal LOPR feeds) Excellent analytical, documentation, and stakeholder engagement skills Experience delivering cross-functional change projects across business and tech teams Prior experience with a trading firm, broker-dealer, or regulatory consultancy preferred Initial 6-month contract, with the expecation to be extended or to be made permanent with the end client. Paying up to $1,000 per day.
Design and operationalize sales and renewal strategies, manage forecasting and revenue reporting, develop KPIs and dashboards, and ensure process consistency across sales, marketing, and finance teams. | 5+ years in revenue operations within media or subscription businesses, experience with CRM systems (Microsoft Dynamics, Salesforce), BI tools (PowerBI, Tableau), strong analytical and communication skills, and ability to manage multi-product revenue models. | R25_0009586#LI-Remote in these US locations only: Alabama, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Maryland, Massachusetts, Michigan, Missouri, Nebraska, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Utah, Virginia, Washington, Wisconsin*US Role, must be in US at time of application to be considered.Job DescriptionAbout this job We’re seeking a sharp, strategic, and data-driven Revenue Operations Manager to join our growing Media and Research organization. Reporting directly to the Head of Commercial, Global Media this role is critical to aligning and optimizing how we acquire, retain, and grow client relationships across our syndicated research, advanced advertising, and data businesses. You’ll work across Sales, Marketing, and Finance teams to develop a unified strategy for revenue growth—supporting everything from pipeline generation to renewal optimization. If you're passionate about building structure, systems, and insight around revenue in a content- and data-driven environment, this is your seat at the table. ResponsibilitiesSales & Renewal Strategy Partner with the Head of Commercial to design and operationalize strategies for new sales (subscriptions, custom research, DaaS and media buys) and customer retention. Build and maintain scalable processes around territory planning, opportunity management, media calendar coordination, and renewal workflows. Support go-to-market strategy for new products, research reports, and media formats by providing operational input and readiness planning. Forecast Management. Drive excellence in forecast management to ensure sustained, predictable growth across all business units. Coordinate weekly forecast calls to track the status of sales pursuits. KPI Development & Performance Monitoring Define and manage key performance indicators across all revenue lines (advertising, sponsorship, research, and subscriptions) – new sales and renewals. Create reports and dashboards to provide insights into business health, areas for improvement, and present recommendations to sales leadership. Develop dashboards and analytics to track performance across the full revenue lifecycle—from lead gen and proposal stage through contract execution and renewal. Identify performance gaps or opportunity areas and drive data-driven recommendations to optimize sales and account management efforts. Revenue Reporting & Forecasting Own consolidated revenue reporting across business lines, ensuring accuracy and transparency for executive and board-level stakeholders. Develop and maintain forecasting models for new business and renewals, integrating data from Microsoft Dynamics, Salesforce, finance systems, and marketing tools. Support quarterly and annual planning cycles with revenue insights and scenario modeling. Process, Systems & Tools Must be adept at Microsoft Dynamics and PowerBI as well as Salesforce. Ensure process consistency across teams and that data capture enables accurate forecasting, attribution, and performance analysis. Collaborate with finance and Product/research operations to ensure alignment of sales efforts with production timelines and deliverables. Qualifications5+ years of experience in Revenue Operations, within a media, publishing, research, or subscription-based business. Strong understanding of media sales cycles, research product lifecycles, and B2B subscription models. Experienced in developing and managing KPIs across a multi-product, multi-channel revenue model. Ability to translate complex information into easily consumable insights and strong presentation skills. Experience with CRM systems (Microsoft Dynamics), business intelligence tools (PowerBI, Tableau, Looker, Excel), and cross-functional collaboration. Analytical mindset with a bias toward action—you turn insight into strategy and strategy into execution. Excellent communicator who thrives at the intersection of creativity, content, and commercial success. Why Join Us? You’ll be joining a mission-driven media and research company at a pivotal stage of growth. As Revenue Operations Manager, you'll help build the operational foundation behind how we monetize insight, audience, and influence. You’ll work directly with leadership and be empowered to shape the systems and strategies that drive our long-term success. US BenefitsComprehensive healthcare plan (medical, Rx, dental, and vision).Flexible spending accounts and a Health Savings Account (including company contributions).Life and AD&D insurance.401(k) retirement plan including company matching contributions.Disability insurance.Tuition Reimbursement.Discretionary paid time off program and 11 paid holidays.Flexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP) Additional InformationThis role has a market-competitive salary with an anticipated base compensation of the following range: $92,000.00 - $150,000.00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more. Our BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP) About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and InclusionNIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
Manage customer lifecycle and success plans, drive software adoption and renewals, provide executive business reviews, and use data to optimize customer retention and growth. | 3+ years in customer success or related roles, experience with SaaS renewals, strong business and financial skills, ability to travel 10%, and a Bachelor's degree or equivalent required. | Company Background eVisit, headquartered in Mesa, AZ, is a Digital Health & Telemedicine company seeking to revolutionize healthcare delivery by creating physician-first tools that fundamentally simplify healthcare. Our HIPAA compliant telemedicine software was built for providers, by medical physicians, to optimize patient flow and boost practice revenue; while providing added convenience and high-quality care to patients, whether at work, home, or on the road. eVisit is the fastest growing telemedicine software platform. The company is comprised of a unique team of talented individuals whose experiences are driven from backgrounds in healthcare and software development fields. Customer Success Manager As a member of the Customer Success Organization, the Customer Success Manager will be responsible for managing the customer’s lifecycle journey, positioning him/herself as a partner and trusted advisor to the customer. The CSM is the primary point of contact to the customer and is responsible for helping a customer connect their vision to tangible outcomes. About You: You are passionate about technology and its potential to positively impact everyone’s access to higher quality, more convenient healthcare. You thrive in a highly-collaborative environment and are motivated by working with other high-performers. You find creative ways to engage with customers, build relationships, and influence the organizational process. You’re dedicated to professional development and personal growth You’ve built relationships that you can leverage to grow the account and the company together. Define and optimize customer journey to facilitate customer ROI Attainment Create and Manage a Success Plan for customers in your assigned segment Define and oversee lifecycle processes/touch points Identify opportunities for continuous improvement Manage and lead the Customer Executive Business Review Process for customers assigned to your segment. Drive value for customers Engage with customers to drive software adoption. Demonstrate and promote new products, enhancements, and updates. Support assigned accounts to drive product adoption and ensure they leverage the solution to achieve full business value Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement Provide targeted software training to Customers as needed Actively manage customer health to keep customers engaged in the platform and adopting each new feature. Be a trusted advisor to customers, driving product usage Identify ways to increase client usage, identifying processes, best practice, and workflows within the organization to better leverage product solutions. Drive alignment with Renewals & Upsell and Sales Engage in the renewal process with clients within your segment; proactively driving the retention rate of our customers Forecast retention, expansion, and new product offerings for assigned accounts by utilizing Key metrics Own tracking and reporting for key business and growth metrics including churn by segment, upsell by segment, and overall renewal cohort customer health. Prioritize resources using a data-driven approach focusing on at-risk scenarios and expansion opportunities Provide quarterly account status reports and action plans for identified customers Make data-informed decisions Qualifications Bachelor's degree or equivalent practical experience required, MBA preferred. 3+ years of experience as a Customer Success Manager, Account Manager, Business Development Manager, or Similar. Experience managing renewal conversations and renewing existing agreements within a Saas application lifecycle. Experience in business strategy consultation; advising and driving strategy at the Executive level of growth-focused organizations. Strong financial acumen and business sense. Strong problem solving and analytical skills; ability to evolve business and product strategy based on research, data, and industry. You learn technology quickly and navigate it with ease. Ability to travel 10% of time in US Competitive salary Great benefits package including medical, dental, vision, HSA & FSA plans 401(k) Generous PTO plan, plus 12 paid national holidays Fun, collaborative environment where the company is working to define the future of telemedicine Excellent opportunity for professional growth
Manage and grow key client accounts by leading digital marketing project delivery, ensuring quality execution, and driving measurable impact. | 5–7+ years of account management experience including 2–3 years in SEO and paid media, strong client communication, and proficiency with Google Analytics and project management tools. | This position is posted by Jobgether on behalf of Acadia. We are currently looking for a Senior Account Manager in the United States. This is a strategic, client-facing role ideal for an experienced marketing professional who thrives in a collaborative, fast-paced environment. You will manage and grow key accounts, serving as the primary point of contact between clients and internal teams. With a strong emphasis on digital performance marketing, you’ll lead project delivery, ensure high-quality execution, and drive measurable impact for clients. This position is perfect for someone who values autonomy, accountability, and relationship-building while contributing to a purpose-driven, values-oriented team. Accountabilities: Lead client communications and strategic relationship management, acting as the main liaison between clients and internal teams. Own the planning and execution of digital marketing deliverables, guiding SEO, paid media, and creative teams to meet client goals. Monitor project timelines, ensure high-quality output, and proactively resolve potential issues with minimal oversight. Analyze and present campaign performance using tools like Google Analytics, providing actionable insights and regular reporting. Drive value through client-centric recommendations and ensure alignment between marketing strategies and business objectives. Collaborate across departments to maintain project visibility and continuously identify opportunities for account growth and retention. Mentor junior team members and promote a culture of accountability, transparency, and curiosity across projects. Bachelor’s degree and 5–7+ years of account management experience, including 2–3 years in SEO and paid media within a client-facing role. Proven success managing Director- or C-level stakeholders and leading multiple projects with minimal supervision. Highly organized, detail-oriented, self-motivated, and able to manage competing priorities in a remote-first environment. Strong written and verbal communication skills; able to simplify complex technical topics for clients and internal teams. Proficiency with tools such as Google Analytics, Google Ads, Microsoft Office, and project management platforms. Experience working in or with digital marketing agencies preferred. A team player who embodies values of curiosity, candor, community, and a can-do attitude. 💼 Competitive salary with equity grants and 401(k) plan. 🏥 Comprehensive health benefits (medical, dental, vision). 🕒 Flexible working hours and remote-first structure. 🌴 16 paid holidays plus vacation and sick leave. 🎄 Office closure from Christmas Eve through New Year’s Day. 🎓 Education reimbursements and growth opportunities. 🚀 A supportive and values-driven team culture that encourages creativity, risk-taking, and personal development. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1