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Build and refine operational processes, automate workflows, and analyze data to improve efficiency and decision-making. | Over 5 years of experience in operations or project management, strong analytical skills, experience with automation tools like Zapier, and proficiency with data queries. | About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes between 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Team At Snorkel AI, we are pioneering new approaches to data development. Are you driven by solving challenging problems and delivering exceptional results? Snorkel AI is seeking an Operations Manager. As an Operations Manager, you will manage and optimize processes, ensuring high-quality outcomes and seamless delivery. This role blends operational rigor, analytical thinking, and cross-functional collaboration, offering a unique opportunity to make a significant impact. About the Role Build and refine ticketing processes to streamline operations and improve response times Design and implement automated form processes that reduce manual work and improve data collection Create automated email workflows to enhance communication and operational efficiency Develop custom queries to extract actionable insights from operational data Leverage Zapier, Airtable, and other no-code/low-code tools to connect systems and automate workflows What You'll Do Data & Insights Design scalable data workflows that leverage internal tools, external vendors, and various pieces of automation Drive faster decision-making abilities for the team by exposing key insights from within the process Determine user information that is missing, which leads to user experience improvements Cross-Functional Impact Maximize marketplace efficiency and work with cross-functional partners to raise issues and implement corrective actions Grow our user base through implementation of retention and incentivization programs Partner with teams across the organization to identify operational bottlenecks and implement solutions Manage external partnerships and be a point of contact for them in resolving issues What you’ll bring Required Qualifications 5+ years of experience in operations, project management, or related roles Proven track record of building and optimizing operational processes from the ground up Strong analytical skills with experience creating queries and extracting insights from data Excellent project management abilities with attention to detail and follow-through Experience with process automation tools (e.g., Zapier, Make, or similar platforms) Proficiency with collaboration and database tools (Airtable experience a plus) Strong communication skills and ability to work effectively with cross-functional teams Experience with CRM systems Familiarity with SQL or other query languages Background in technical operations or working with engineering/product teams Experience in a fast-growing startup or technology company Knowledge of email automation platforms Bonus Points Self-starter who thrives in ambiguous environments and can build structure from scratch Systems thinker who can see the big picture while managing detailed execution Problem-solver who enjoys identifying inefficiencies and implementing creative solutions Collaborative team player who can influence without authority Continuous learner excited to pick up new tools and technologies Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Snorkel also includes benefits (including medical, dental, vision and 401(k)). The salary range for this position based off of tier 1 locations such as San Francisco Bay Area, New York, Seattle and is $128,000-$160,000 All offers include equity compensation in the form of employee stock options. #LI-GM1 Salary Range $128,000—$160,000 USD Be Your Best at Snorkel Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success. Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Lead the architecture and development of scalable, high-reliability software solutions for revenue technology platforms, mentoring teams and shaping long-term technical strategy. | Over 12 years of software development experience, with at least 5 years in an architect/principal role, extensive experience in building large-scale, high-availability systems, and familiarity with AI/ML tools. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities The Senior Principal Engineer will drive our Revenue Technology landscape forward by building towards our next generation connected Marketing, Sales and Finance workflows and interfaces to meet the rapid growth of these functions. We have a robust systems landscape that supports of unique business model and we are rapidly evolving to the next phase. The Senior Principal Engineer will be at the center of this evolution and will connect the lifecycle of data and interfaces that land in our top of funnel through back end processing. Responsibilities You are an ideal candidate if care deeply about building simple yet scalable solutions to meet our customer’s needs for tomorrow. Products you have built in the past speaks volumes to your ability to influence business processes and get the best possible ROI for the engineering investments. In this Senior leadership role within the Atlassian Customer Engineering function, you will: Shape the forward-looking technical direction and long-term architecture for Sales, Marketing and Finance platforms to the next generation suite of solutions with a bias towards building rich and delightful experiences. Collaborate with data, product and design leaders to understand and influence the broader department level long term strategy. Develop architectural standards and principles for a right sized mix of first-party and third-party products in the overall Revenue Tech portfolio. Bring leading industry best practices and technical vision as we bring AI and ML driven solutions to scale our solutions Connect the big picture vision into executable strategy and device multi year technology strategy that aligns with organizational goals and priorities. Be a role model for, and influence a large team of engineers at multiple seniority levels all the way from grads to principal engineers, and mentor engineers across the teams. Mentor, hire and develop other engineers. Qualifications You are the right candidate if you have: 12+ years of experience building software, with 5+ years in an architect/principal role working across teams. It will be a plus if you have experience working in Commerce, CRM , Marketing or Fintech stack of products, with an acute understanding of these business domains. Experience in building and operating large scale, high availability, high reliability services Experience in operational requirements and common challenges of software systems Experience working on organizational data, security and compliance-related initiatives. Well versed in using and building AI toolsets. Bachelor’s degree in Computer Science or equivalent. Qualifications Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $232,200 - $303,150 Zone B: $209,700 - $273,775 Zone C: $193,500 - $252,625 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Drive product vision, develop roadmaps, collaborate with stakeholders, and analyze product performance for the Client Portal. | 8+ years in product management, experience in insurance or financial services, strong analytical skills, and familiarity with web development and Agile. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Manager - Client Portal. As a pivotal role, you'll drive the product vision and strategy for the Client Portal website, ensuring alignment with our organization’s strategic goals while addressing the diverse needs of clients across various regions. You'll engage with senior stakeholders to gather insights that enhance client satisfaction and prioritize features that contribute to business outcomes. Your collaboration with cross-functional teams will be essential, leveraging Agile methodologies to deliver impactful results. Ultimately, your strategic mindset will help to innovate and differentiate our offerings in the marketplace. \n Accountabilities Establish a compelling product vision for the Client Portal that aligns with the organization's mission Develop and prioritize a product roadmap based on client needs and market trends Collaborate with business stakeholders to gather insights and understand regional priorities Work closely with delivery teams to ensure alignment with business goals and communicate objectives clearly Utilize a strategic mindset to navigate competing priorities and drive initiatives that enhance service offerings Conduct analyses of product performance metrics and user feedback for strategic decision-making Requirements 8+ years of experience in product management, especially with web applications in the insurance or financial services industry Bachelor’s degree in Business, Computer Science, or a related field; MBA preferred Previous insurance agency/brokerage experience is required Proven track record of successful digital product delivery enhancing client engagement Strong analytical and problem-solving skills Excellent communication and interpersonal skills for collaboration with various stakeholders Familiarity with Agile methodologies and project management tools Understanding of web development technologies and frameworks Experience with data analytics tools to measure product performance Benefits Generous time off including personal and volunteering days Tuition reimbursement and professional development opportunities Fully remote work flexibility Charitable contribution matching programs Stock purchase opportunities \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Lead development and implementation of robotics and automation technologies, analyze operational data, and collaborate across teams. | Bachelor's in electrical/control systems engineering, 8+ years in control systems, experience in regulated environments, and proven project leadership. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Robotics Principal Engineer - Industrial Automation. In this role, you will research, create, and develop innovative manufacturing technologies that greatly enhance system performance and operational efficiencies. Your expertise will contribute to substantial developments in automation within the food industry and beyond. You'll collaborate with various teams to produce roadmaps for technology advancements, ensuring their alignment with business goals while fostering external partnerships for innovation. \n Accountabilities Lead the development and implementation of breakthrough technologies with a focus on various robotics and digital tools. Research and adapt new technologies to enhance automation capabilities. Analyze operational data to discover new automation opportunities. Develop strategic roadmaps to deliver significant technological advancements. Provide technical support for troubleshooting control systems. Identify and evaluate cost-effective technology opportunities for development. Collaborate with Engineering, Supply Chain, R&D, and IT to align on project initiatives. Engage with equipment vendors, engineering consultants, and contractors. Requirements Bachelor's degree in electrical engineering, Control Systems Engineering, or a related field. 8+ years of experience in electrical/control system design. Minimum 5 years in Consumer Products with experience in FDA or USDA regulated environments. Experience in both tactical and strategic project leadership. Demonstrated success in the commercialization of new automation technologies. Proven experience in building and maintaining external partnerships. Benefits Comprehensive healthcare plans and mental wellbeing support. Competitive salary and bonus incentive opportunities. Matching 401(k) and stock purchase plans. Career development opportunities and tuition reimbursement. Flexible work schedules, paid-time off, and parental leave. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Manage high-value enterprise customer accounts, identify growth opportunities, and coordinate with sales teams to drive revenue. | Over 7 years in account management or sales, experience with SaaS products, and strong communication skills. | Overview Overview Working at AtlassianAtlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. The TeamAtlassian is continuing to lead investments focused on developing our largest, most strategic customers. We partner with 82% of the Fortune 500 and work with teams at IBM, Tesla, Dish, Lufthansa and many more. Our Account Management team looks to deepen our relationships with our customers, explore how we solve their most complex challenges, and help them realize value across our solutions. We believe in the Atlassian values and want to use them as our compass in always refining and optimizing our go-to-market model. Our Account Management team is comprised of proactive and empathic account managers that own retention and accelerates expansion of Atlassians core products and services, contributing to the transformation of our largest Enterprise customers worldwide. You will increase revenue across Atlassian's full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle. You will partner with our Global Sales Team to lead Total Book of Business growth. Additionally, you will partner with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams.You will report to the Manager, Strategic Account Management. Responsibilities More about youWe are looking for a team player who can adapt rapidly to changing events and handle the complexity and detail orientation that comes with large strategic accounts. Also, you need to be experienced in balancing multiple sales opportunities concurrently. You show excellence in discovery with the ability to engage with curiosity to identify opportunities for expansion. You have a Don't f* the customer mentality advocating for the customer's interests, solving complex problems, influencing outcomes, and aligning with Atlassian's strategy You have over 7 years of relevant experience with experience achieving revenue targets and accelerating expansion within your owned book of business. What You Will Do: You will accelerate revenue growth by using existing customer footprints to maximize expansion through a tops-down, solution-oriented approach Develop Senior and Executive relationships over video conferences and in-person Manage high-value renewals & expansion across a sizable product portfolio Oversee growth opportunity management and sales cycles end-to-end Partner with our Sales team on account planning and driving total book of business growth through competitive, market and white space analysis You will increase customer awareness of Atlassian's product portfolio to discover cross-sell and upsell opportunities Maintain an understanding of product updates and new offerings and articulate those improvements to customers and our solution partners Forecast accountability for your owned book of business Identify pockets of risk in your Customer's portfolio and assessing solutions to reduce issues before they impact customer satisfaction Manage up internally to provide awareness and advocacy of customer needs Influence cross-functional partners toward mutually beneficial outcomes Qualifications Your background 7+ years experience in account management, inside sales, customer success or other relevant business areas 4+ years of experience selling Enterprise SaaS products across a global account footprint Experience establishing communication and engagement with prospects, and trust over the phone and on video across several countries and cultures Experience meeting or exceeding performance goals Experience managing high-revenue customer engagements with Enterprise-level customers Experience managing complex, end-to-end sales cycles Experience working with Channel Partners & GSIs to retain and grow customer accounts Understanding of the typical SaaS Customer Journey and experience guiding customers through risk scenarios Experience using Salesforce, Clari and Tableau Experience analyzing data to support identifying opportunity and projecting growth trajectories Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Own, troubleshoot, and resolve customer technical issues, escalate appropriately, and contribute to continuous improvement. | 8+ years in support or system administration, experience with enterprise customers, SQL, scripting, and familiarity with enterprise IT technologies. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities These positions require working PST or MST friendly hours. Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, root cause analysis, and transparency within and across teams Escalate issues in a timely manner according to Standard Operating Procedures Provide technical support through different channels (tickets, phone calls, and screen shares) with customers, jumping on calls as needed to provide updates Be the point person in handling escalations, using your soft skills and your knowledge as a subject matter expert, to help resolve issues for our customers Perform case reviews to identify trends and improvement areas, allowing you to develop action plans for support engineers Use your operational experience to identify trends, guide team tactics, and contribute to continuous improvement projects Understand customer use cases and advocate for their needs to influence feature requests and bug fixes Create and review knowledge-based articles, standard operating procedures and best practices, and documentation for both end-users and the global support team Ramp up quickly on new technologies and how to use them in a customer-facing environment Work with our diverse teams, sharing best practices, driving operational improvements, and living our Atlassian values Occasional weekend shift rotation required Influence customer and/or local partner team to follow best practices and work directly with them to help migrate their Atlassian products from On-prem to Cloud Engage support teams across multiple regions and/or functions within Atlassian like Customer Success, Sales, Engineering for best outcomes towards the customer’s migration project Participate in release readiness activities 8+ years of experience in support, software services, and/or system administration for a large end-user community 2+ years of experience working with enterprise customers in a high touch model Database skills, with the expertise to write and update SQL queries with ease Expertise to write Scripts (Python, bash/shell) Experience with SSO, SAML, LDAP, Active Directory, SSL, etc Experience with Splunk Experience with APIs and REST calls Worked with different operating systems, such as Linux, Unix, and Windows. Knowledge of networks Experience supporting Java, especially the JVM components Ability to handle problems, learn new technologies, and enthusiasm to evolve as a technical expert Experience working in an Enterprise environment or with Enterprise customers Exhibit team-oriented and the ability to work with several people and roles Experience in server-to-cloud migrations an added advantage Qualifications Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $111,600 - $133,920 Zone B: $100,800 - $120,960 Zone C: $92,700 - $111,240 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Define and execute technical programs related to AI and Search platform evolution, translating business needs into technical solutions, and managing complex dependencies. | Over 8 years of experience in technical leadership roles, deep domain knowledge in AI/Search, and strong project management and strategic planning skills. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities Below we summarize what you will do as a TPM and the most important requirements. What you will do Understand and stay up-to-date on latest innovations in AI and Search. Partner closely with engineering teams to translate these into practical platform evolution for Atlassian bringing value to our customers. Analyze business objectives, customer needs, product adoption inhibitors and opportunities, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for your platform and product components. Understand business objectives and translate them into technical systems problems that need to be prioritized solved in the current business environment. Define specific systems programs and create a plan of action for realizing those programs. Such programs could be around capacity planning, migration efforts, high availability, network architecture, performance optimization, reliability improvements and more. Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems. Responsible for taking a systematic approach to engineering problems. This includes: prioritizing tasks, scoping out the project, defining objectives, and making consistent progress against each of these. Be accountable for the success of these technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc. Manage complex dependencies and projects with a broad scope across the company Minimum Qualifications 8+ years of experience on software teams as Development Manager, Technical Product Manager or TPM leading technical platforms areas Deep domain experience in AI and/or Search. Example: Model Inference, Model Evaluation, Model Training, LLM Ops, Semantic Search, Search Relevance, Search Indexing, etc. Partner with Engineering in defining direction, strategy and execution at Platform level Strategic thinking and ability to understand business objectives to translate them into technical problems and programs. Technical understanding of systems involved. Willingness to develop domain expertise in the area they operate - storage, networking, authentication, capacity management, service deployments, etc. TPMs are not expected to write or read code, but are expected to understand system flows, block architectures, APIs and such. Experience defining and running end-to-end complex technical programs Strong leadership, organizational, and communication skills Preferred Qualifications: A B.S. in Software Engineering, Computer Science, or Technical Discipline (Hiring Manager to add here any specific skills or experience they require for a given position) Qualifications Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: USD 200700 - USD 262025 Zone B: USD 180900 - USD 236175 Zone C: USD 167400 - USD 218550 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Lead design and development of healthcare software systems, ensuring quality and innovation, while mentoring teams. | Requires 8+ years in software engineering, healthcare industry experience with standards like FHIR and HL7, proficiency in Java, C#, or Python, and leadership skills. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Software Engineer. In this role, you will have a significant impact on the development of high-performance software solutions that cater to the healthcare industry. You will lead design efforts, ensure adherence to quality standards, and drive innovation across teams. Collaborating with various stakeholders, you will also prioritize and facilitate the effective execution of engineering projects, all while mentoring junior team members. This fully remote opportunity is ideal for skilled professionals looking to make a real difference in a fast-paced environment. \n Accountabilities Contribute directly to the development of key platform features as an individual contributor. Lead the design and development of scalable and secure healthcare software systems. Design and implement solutions for healthcare transaction processing complying with industry standards. Communicate priorities and expectations to the team effectively. Take ownership of the quality of all team-delivered features. Promote experimentation and innovation by exploring new technologies. Act as the primary technical liaison for executive stakeholders. Identify and mitigate potential technical risks early in the development lifecycle. Collaborate with Product Managers and other stakeholders to define project scope. Provide guidance and mentorship to engineering teams. Stay updated on emerging healthcare technologies and trends. Requirements B.S. or M.S. degree in Computer Science, Engineering, or relevant field. 8+ years of experience in software engineering within a software product company. Experience with architecting and delivering complex SaaS solutions. 5+ years in the healthcare industry with knowledge of FHIR and HL7 standards. Proficient in modern programming languages such as Java, C#, and Python. Solid understanding of both relational and NoSQL database systems. Proven leadership skills with mentoring experience. Familiarity with Agile methodologies and DevOps practices. Strong problem-solving skills with a record of delivering innovative solutions. Excellent communication skills for clear articulation of technical concepts. Experience with Mirth Connect is a plus. Willingness to adopt AI tools responsibly to enhance productivity. Benefits Competitive health plans and paid time-off. Company-paid holidays and 401K retirement program with company match. Opportunity to work in a fully remote environment. Possibility of professional growth and mentorship. Engagement in innovative projects that deliver real-world impact. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

Lead research and development of advanced GenAI models, prototype experiments, and provide technical leadership in AI innovation. | Extensive experience in ML/AI, deep expertise in LLMs, NLP, and GenAI, with proven product shipping experience. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. At Atlassian, we’re on a mission to unleash the potential of every team. As part of that mission, we're investing deeply in Generative AI — pioneering advanced modeling and rapid innovations that accelerate how teams work, discover, and create. We’re seeking a Principal Machine Learning Engineer (P60) to join our new GenAI Modeling & Jira Search team. This is a hands-on technical leadership role where you’ll push the boundaries of advanced GenAI modeling, rapid prototyping, and applied research—turning state-of-the-art techniques into high-impact innovations across Atlassian. Responsibilities Advance GenAI Modeling with Knowledge Design and build novel approaches for knowledge-grounded LLMs, embeddings, and multimodal modeling. Explore fine-tuning, post-training, and retrieval-augmented strategies to adapt foundation models to Atlassian’s data. Lead technical explorations that expand the frontier of what’s possible in applied generative modeling. Prototype & Experiment Rapidly Drive POC experimentation, from agentic workflows to novel GenAI-powered assistants. Translate research ideas into fast, working prototypes that demonstrate user value. Define and implement evaluation methods (groundedness, hallucination detection, human-in-the-loop) to measure success. Provide Technical Leadership Act as the technical anchor of a small tiger team (manager + ICs), mentoring engineers and scientists. Influence design and implementation across retrievers, rankers, orchestration, and serving infrastructure. Collaborate with product and platform teams to transition prototypes into scalable systems. Shape Innovation Strategy Contribute to the roadmap for the Forge as a global hub for advanced GenAI modeling and applied research. Partner with peers across Rovo, Jira Search, Knowledge AI, and Platform to drive cross-team impact. Champion responsible AI, groundedness, and data quality in all innovations. Qualifications Experience Extensive experience in ML/AI engineering (generally 6+ years), with deep expertise in LLMs, NLP, or search. Proven track record of building and shipping ML-powered or GenAI-integrated products. Hands-on experience with retrieval-augmented generation (RAG), embeddings, hybrid retrieval, or agentic workflows. Strong background in scaling ML systems from prototype to production. Skills Expert-level knowledge of GenAI ecosystems (OpenAI, Anthropic, Mistral, OSS) and fine-tuning/serving frameworks. Deep technical skills across modeling, infrastructure, and orchestration (LangChain, LlamaIndex, vector DBs). Strong prototyping ability, balancing speed with rigor in experimentation. Ability to set technical direction and inspire peers with thought leadership. Education Master’s or PhD in Computer Science, Machine Learning, or related field preferred—or equivalent industry experience. Nice to Have Experience with multimodal models, knowledge graphs, or semantic embeddings. Familiarity with evaluation metrics for search/GenAI (NDCG, groundedness, human preference modeling). Contributions to open-source ML frameworks or GenAI research communities. Passion for mentoring, fostering innovation, and shaping a new AI hub in Singapore. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $232,200 - $303,150 Zone B: $209,700 - $273,775 Zone C: $193,500 - $252,625 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Assist customers with inquiries, bookings, and troubleshooting travel-related issues in a remote environment. | Strong communication skills, ability to work independently, familiarity with online tools, and a passion for travel. | Customer Support – Travel Industry (Remote) Location: Remote – USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions. Position Overview: We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. \n Key Responsibilities: Respond to customer inquiries via email, phone, and chat in a timely and professional manner Provide accurate information about travel bookings, itineraries, and policies Troubleshoot common client issues and escalate complex matters as needed Maintain up-to-date knowledge of supplier systems, policies, and procedures Follow up with clients to ensure satisfaction and support post-booking Log all communications accurately using internal systems Maintain high levels of professionalism and empathy Preferred Qualifications: Prior experience in customer service or the travel industry is a plus (but not required) Strong communication skills and ability to work independently Comfortable using online tools, booking portals, and CRM systems Tech-savvy with a quiet, professional home workspace Passionate about helping others and delivering great service Must be 18+ and authorized to work in the United States What We Provide: Full training and ongoing mentorship Travel agent certification (if desired) Access to travel discounts and perks Supportive online community and tools to help you succeed \n $20,000 - $65,000 a year \n 🧭 Love helping people? Have a passion for travel? This could be your next favorite remote opportunity!