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Ocean Express Operating LLC

Customer Service Representative - Car Wash (West Lake, TX)

Ocean Express Operating LLCAtascocita, TexasFull-time
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Compensation$30K - 40K a year

Deliver fast, friendly service while driving membership growth and upselling premium washes, operating POS, monitoring car wash tunnel, and maintaining cleanliness. | Comfortable working outdoors in all weather, standing/walking for long periods, flexible availability, basic computer skills, and a positive team attitude. | Description As a Customer Service Representative, you’re the face of our business and the first point of contact for every guest and member. Your energy, service mindset, and product knowledge create memorable experiences that turn first-time customers into loyal members. You’ll deliver fast, friendly service while helping drive membership growth, upselling premium washes, and keeping the site clean, safe, and running smoothly. CSRs report directly to the Site Manager. Key Responsibilities Welcome every customer with a positive, friendly attitude and provide quick, authentic service Explain the value of memberships and wash packages, and consistently work toward sales goals Provide top-tier customer service during every interaction, every time Upsell customers to premium wash packages and identify upgrade opportunities Operate the POS system accurately to process transactions and memberships Support site flow and efficiency by keeping the line moving and working as a team Safely load vehicles onto the conveyor and monitor the tunnel for smooth operation Stay current on promotions, pricing, and package features and communicate them naturally to customers Maintain a clean and inviting facility (vacuum areas, trash, towels, lot appearance, light tunnel clean-up as needed) Requirements Comfortable working outdoors in all weather and in a fast-paced, noisy environment Able to stand/walk for extended periods and perform physical duties (bending, crouching, climbing ladders, working in confined spaces) Flexible availability including evenings, weekends, and holidays Basic computer/tablet skills and clear verbal/written communication Positive, team-first attitude and willingness to participate in training Benefits & Perks We take care of our team with a supportive work environment, opportunities to grow, and perks that make the day-to-day better: Health, dental, and vision insurance (for eligible employees) Company-paid basic life and AD&D insurance (for eligible employees) 401(k) with company match (for eligible employees) Paid time off (PTO) and paid holidays (for eligible employees) Unlimited car washes (naturally)

Customer Service
Teamwork
Communication
Problem Solving
Time Management
Attention To Detail
Direct Apply
Posted 2 days ago
Molina Healthcare

Finance & Analytics Analyst (Adv SQL & Excel Required)

Molina HealthcareAnywhereFull-time
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Compensation$83K - 129K a year

Analyze large data sets using SQL and Excel to provide business insights and improve processes. | Requires 1-3 years experience with advanced SQL and Excel skills, plus strong analytical and communication abilities. | Job Description Job Summary Designs and implements processes and solutions associated with a wide variety of data sets used for data/text mining, analysis, modeling, and predicting to enable informed business decisions. Gains insight into key business problems and deliverables by applying statistical analysis techniques to examine structured and unstructured data from multiple disparate sources. Collaborates across departments and with customers to define requirements and understand business problems. Uses advanced Excel, SQL querying, and reporting methods to develop solutions. Job Duties • Extracts and compiles information from large data sets from various systems to identify and analyze outliers. • Provide quantitative and qualitative data analysis in the reporting of patterns, insights, and trends to decision-makers. • Works with internal, external and enterprise clients as needed to research, develop, and document new standard reports or processes. • Implements and uses analytics software and systems to support department goals. • Tracks trends related to various feeds, with focus on membership, revenue, and commissions. • Identify any deficiencies within the process, strategize and design improvements where possible. Job Qualifications REQUIRED EDUCATION: Associate’s degree or equivalent combination of education and experience Required Experience • 1-3 years related experience • Proficiency in MS SQL queries and database development. • Proficient in MS Office Suite products, key skills in Excel (VLOOKUPs and pivots). • Intermediate proficiency with complex SQL queries, and stored procedures. • Strong critical thinking and attention to detail. • Ability to effectively communicate with technical and non-technical stakeholders. • Strong time management skills to manage simultaneous projects and tasks to meet internal deadlines Preferred Education Bachelor’s degree or equivalent combination of education and experience Preferred Experience 2 – 4 years related experience Physical Demands Working environment is generally favorable and lighting and temperature are adequate. Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to sit for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. #PJCorp Pay Range: $83,252 - $128,519 / ANNUAL • Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

MS Excel
Data Entry
Data Quality Control
Verified Source
Posted 2 days ago
PA

Lead Customer Marketing Manager - U.S.

ParloaAnywhereFull-time
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Compensation$Not specified

Lead consumer insights and innovation initiatives to support product development and strategic planning. | Extensive experience in consumer insights, market research, and leading research teams in product innovation. | YOUR MISSION: As Lead Customer Marketing at Parloa, your mission is to turn customer success into a strategic growth lever. You will own and scale our global customer advocacy and engagement strategy, building a structured reference engine, elevating enterprise customer storytelling, and making customer engagement a measurable driver of expansion pipeline and Net Revenue Retention. This role requires a commercially minded operator who combines strategic thinking with hands-on execution across Sales, Customer Engagement, Marketing, and Leadership. IN THIS ROLE YOU WILL: Build and scale a structured global customer advocacy and reference program that accelerates enterprise sales cycles and strengthens trust in complex deals. Own customer storytelling across all key touchpoints, ensuring enterprise-grade proof is embedded into website, campaigns, PR, sales enablement, and major GTM moments. Lead customer engagement at WAVE (Parloa’s flagship customer conference) including agenda co-creation, sourcing and preparing customer speakers, and turning event participation into measurable expansion pipeline. Partner closely with Sales and Customer Engagement to activate top-tier customers for references, executive relationship building, speaking engagements, and peer exchange. Establish scalable processes, Salesforce tracking, and clear revenue impact measurement for advocacy, engagement, and expansion influence. WHAT YOU BRING TO THE TABLE: 6–10+ years of B2B SaaS marketing experience, with significant ownership of customer marketing, advocacy, or lifecycle programs. Proven track record of building reference engines and activating enterprise customers in sales cycles and strategic engagements. Experience influencing retention, upsell, or expansion revenue in enterprise environments. Strong executive presence with the ability to engage, influence, and build trust with senior customer stakeholders. Commercial mindset with the ability to connect customer engagement initiatives to measurable revenue outcomes. Comfort operating in a fast-scaling environment where strategy and structure must be built simultaneously. WHAT'S IN IT FOR YOU? Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture, and enjoy an immersive onboarding experience in Berlin to dive into our product and culture. Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI. A beautiful office with flair in the heart of NYC with all the conveniences, such as social area, snacks, and drinks. Competitive compensation and equity package. Flexible working hours, unlimited PTO, and travel opportunities. Access to a training and development budget for continuous professional growth. ClassPass membership, Nilo Health, Health insurance, weekly sponsored office lunches. Regular team events, game nights, and other social activities. Your recruiting process at Parloa: Recruiter video call → Hiring Manager Call → Case study → Bar Raiser Why Parloa? Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $350 million Series D investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

Consumer Insights
New Product Development
Market Research
Direct Apply
Posted 2 days ago
Tablet Command, Inc.

Customer Support Manager

Tablet Command, Inc.AnywhereFull-time
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Compensation$60K - 90K a year

Lead and manage a customer support team, oversee daily operations and escalation, and coordinate with Engineering and Product teams to resolve issues. | Experience managing a customer-facing support team in B2B or SaaS, strong communication skills, and a passion for customer success. | Tablet Command builds software that matters. We are the emerging leader in incident response and management solutions for public safety agencies in the US and Canada. Our iPad app is in the hands of firefighters and other first responders while they respond to emergency incidents. We deliver an intuitive, easy-to-use, and, above all, robust and reliable software solution that improves outcomes. Tablet Command Enterprise Service is in use by thousands of fire service professionals across hundreds of fire departments throughout North America. Our customers include San Francisco, San Diego, Denver, Charlotte, and departments in California, Colorado, Missouri, Florida, and Canada. We are growing rapidly in other regions as well. Tablet Command is a remote team within the company based in the San Francisco Bay Area. Preferred time zones are US (Hawaii to East Coast). As a Customer Support Manager, you will be responsible for leading our customer support operations, ensuring our public safety customers receive timely, expert, and mission-critical assistance. You will manage the support team, define processes, and be the key advocate for the customer experience within the company. The ideal candidate will have experience working remotely and managing a customer-facing support team. We look for strong communication skills, an obsession with customer success, and a passion for high-quality service delivery. We love keeping up with new technology and best practices in customer support, and we hope you do too. In our software, we value robustness, stability, resilience, and performance. If our code works, lives are saved. If our code fails, lives can be at risk. We’re motivated by the fact that our work has a real impact, and it pushes us to be better every day. As a part of a small, collaborative, and agile team, you will: Lead, mentor, and grow the Support team, managing daily operations, scheduling, and escalation protocols. Define, document, and implement efficient support processes, policies, and best practices. Manage and prioritize customer issues, coordinating with the Engineering and Product teams for bug fixes and feature requests. Develop and maintain a comprehensive knowledge base, help center articles, and internal documentation. Maintain a strong customer focus, talking to our users directly whenever possible to understand their needs and challenges. Analyze support metrics (e.g., response time, resolution rate, customer satisfaction) to identify trends and drive continuous improvement. In your application, please include an example of something you’ve created and are proud of related to customer service or support process improvement. This can be anything you choose: a streamlined process, a knowledge base article, a customer success story, or whatever you like. Nice-to-haves include: Solid professional experience managing a B2B or SaaS support team. Experience with support platforms (e.g., FreshDesk, HubSpot CRM, Zendesk). Knowledge of incident management and Government IT processes. Ability to work independently and collaborate with a remote team. Action-oriented, diligent, and flexible. Passion for public safety and software that impacts society in a positive way. Familiarity with Tablet Command and/or public safety agency operations. The Application If you think you are a good fit for this position, please submit your resume along with a cover letter, letting us know why you want this job and why you are the best candidate for this position. Your resume will be reviewed and, if selected, you will be scheduled for a short phone screen. During this call, we want to learn about you and give you the opportunity to learn about Tablet Command and our team. If we (and you) want to continue, we'll schedule a second interview with more of the team to get to know you a little better. We'll talk in depth about your experience, your approach to customer support leadership, team management, and problem solving. The final stage for successful candidates will be a case study/presentation challenge, where you'll walk us through how you'd approach a real-world customer support scenario. This will be followed by a conversation with a team member and will take no longer than 1–2 hours in total. If selected, a conditional job offer will be presented that is contingent upon reference and background check. We’re committed to Tablet Command being a company where the best want to work. We treat people well by favouring remote work, family-friendly policies and reasonable work hours. We build exceptional support experiences by fostering clear communication, empowering the team to lead decisions, hiring smart people, and letting them get things done. We keep our edge with a commitment to inclusion and professional development. The most important part of our company is the human element. No matter what we do, it’s guided first and foremost by an obsession with being fair, humane, kind, and respectful - values that extend not just to our team, but to every customer we serve. At Tablet Command you will: Work on high-profile, meaningful software that makes a tangible difference in people’s lives. Your efforts will help get people home safe to their families. Lead and grow a dedicated support team of professionals who are passionate about technology and public safety. Work with great equipment and cutting-edge tools. Be given a competitive compensation package with a generous vacation policy. This position has an annual salary range of $100,000 - $180,000 DOQ. At Tablet Command we provide: Comprehensive medical, dental, and vision insurance Life insurance and short- and long-term disability coverage Paid vacation and holidays 401(k) - no company match Access to a suite of other benefits through our PEO provider

Team Leadership
Mentoring
Support Operations Management
Direct Apply
Posted 2 days ago
AM

Senior Product Manager - Activation

AmperitySeattle, WashingtonFull-time
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Compensation$55K - 120K a year

Define and own product vision and roadmap to deliver AI-driven customer journeys and campaign insights at enterprise scale. | Minimum 8 years product management experience, strong customer empathy, strategic thinking, and ability to engage senior stakeholders. | At Amperity, we’re an AI-first company helping the world’s leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud, built on multi-patented technology, enables more than 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK’S Sporting Goods, to turn customer data into a competitive advantage. We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work — from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It’s not just a capability; it’s part of our DNA. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world’s most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you’ll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let’s talk. The Role We're looking for an experienced Product Manager who has a passion for helping marketers turn data into real business value. In this role, you'll help define the future of activation in the Amperity platform, an area that's seen significant growth in the past few years. This role requires a product leader who deeply understands modern marketers - their workflows, pressures, and goals — and can translate unified customer data into intuitive, high-impact activation experiences. You will own the vision and roadmap for Journeys, Segments, Campaigns, and Insights end-to-end, driving AI-native innovation that delivers measurable business outcomes at enterprise scale. Success in this role requires strong customer empathy, strategic thinking, and the confidence to engage credibly with senior marketing and executive stakeholders while leading cross-functional teams to deliver meaningful impact. Interesting Problems Define and own the product vision and strategy for Customer Journeys and other key Activation surface areas, including Segments, Campaigns and Insights. Drive an outcome-oriented roadmap that advances intelligent orchestration, measurable performance lift, and continuous campaign optimization. Own the product lifecycle end-to-end — from discovery and definition through delivery, adoption, and ongoing impact measurement. Transform unified customer data into actionable journeys that enable enterprise brands to orchestrate personalized, cross-channel experiences at scale. Lead the evolution toward AI-native activation by enabling agents, AI assistants, and intelligent systems that generate insights, automate decision-making, and recommend next-best actions. Create intuitive, elegant user experiences that make advanced data, experimentation, and optimization capabilities accessible to marketers. Partner closely with Engineering and Design to build flexible, scalable systems that support complex segmentation, real-time decisioning, and performance feedback loops. Connect activation workflows seamlessly across marketing, analytics, and downstream execution systems to maximize business value. Engage directly with enterprise customers and executive stakeholders to validate strategy, shape priorities, and ensure measurable outcomes. Provide clear ownership and cross-functional leadership, driving alignment and momentum across teams in a distributed environment. About You Minimum 8 years of experience in product management roles. Passion for understanding and leveraging data to make delightful experiences for less technical users. Experience working with activation or campaign systems, and understanding the complexity of orchestration across many platforms. Demonstrated passion for balancing robust SaaS craftsmanship with continually shipping value to customers. Experience as the primary owner for complex projects involving coordination between customers, product management, and engineering. Experience and comfort working with customers' executive teams Strong desire to learn and investigate new technologies in a hands-on, practical manner. A demonstrated success working in a fast-paced, swiftly-changing environment. A demonstrated history of escalating success in your career. Location Seattle, WA Our hybrid work model includes three days in the office each week, providing a mix of in-person collaboration and remote flexibility Compensation Base Salary: $170,000-$230,000. Individual compensation within this range will depend on several factors, including your skills, experience, education/training, geographic location and the level at which you join. We also consider internal equity, market conditions, and overall business needs. Cash Incentives: Cash incentives are also available. Stock Options: The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position. Benefits We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide. Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Agile Product Management
Product Roadmaps
Backlog Prioritization
API Development
Data-Driven Decisions
Direct Apply
Posted 2 days ago
SU

Customer Success Manager

SukiAnywhereFull-time
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Compensation$Not specified

Drive training and adoption of healthcare SaaS product within major health systems, resolving risks and representing customer needs to product team. | 5+ years enterprise healthcare SaaS customer-facing experience, strong communication skills, clinical workflow knowledge, and extensive US travel. | What we want to accomplish and why we need you Suki is creating a new category in the health-tech space: the digital assistant. Our product will be the voice user interface for healthcare. What does that mean? Currently, doctors use electronic health record systems to take notes on patient encounters. This is a digital version of the paper charts that you may have seen in your doctor’s office or on TV. These systems can be hard to navigate and time-consuming to manage. Doctors would rather spend that time with patients. We are creating the solution. Doctors that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctor. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture. What will you do everyday? As a member of the Customer Success team, your primary role is to drive the successful training and adoption of Suki in our major health system clients. You will be responsible for providing At The Elbow training for our end users, and engaging with practice managers and IT support teams to ensure Suki users are set up for success. You will work with Enterprise Customer Success Managers to ensure we are meeting strategic and tactical goals, including on-time, high-quality deployments and delivering on key client success metrics. You will also be responsible for proactively identifying and driving the resolution of risks and issues that you encounter in the field, and for developing creative solutions that will best meet the needs of our clients. You are passionate about driving user engagement and adoption, and will collaborate with our team and Marketing on ways to optimize our approach. You will also translate your learnings from training users into periodic business reviews and engage with our clients on opportunities to expand usage and increase the value of our partnership. You will use data to measure the success of our deployments and to identify opportunities for deeper engagement. As a startup, we are continuing to mature our processes as we scale and grow rapidly, and you are excited to thoughtfully drive process improvement efforts. You will also represent the voice of the customer within Suki, and provide structured customer insights to our Product team to inform future innovation. You are excited to join the fast-moving Suki team, and committed to excellence! Ok, you're sold, but what are we looking for in the perfect candidate? Executive-Level Presence and Communications: Ability to communicate both internally and externally with professionalism in person, on video, on the phone, and over email with C-level executives, providers and colleagues. User-focused: You are obsessed with the customer experience. You have an innate understanding of user behavior, and ensure users are receiving 100% quality service. Customer Mindset: You find joy in providing At The Elbow training to clinicians on our products Adaptability: You thrive in a fast-moving organization that uses light-weight processes and cutting-edge technology to have a huge impact. High-Accountability: You can be counted on to consistently deliver high-quality work while representing your team in the field. Detail Oriented: You need a high degree of attention to small details along with the ability to quickly iterate on our deployment playbooks and processes. Technical Skill: You will need to develop a deep understanding of our product and how it integrates with EMRs. You will be able to incorporate this into your training approach for our enterprise clients and end users. Flexibility: You will need to work flexible hours based upon client’s and providers’ schedules in different time zones across the US. Travel: You are willing to travel extensively (up to 75%, as needed) across the US to deploy our products. Requirements:* 5+ years of enterprise customer facing experience within healthcare SaaS Exceptional communication, presentation, and conflict resolution skills Ability to think critically, prioritize effectively and communicate expediently Strong data analysis skills Creative problem solving skills Strong understanding of medical documentation and clinical workflows Proficient in Microsoft Office, Google Suite and Microsoft office. You are willing to travel extensively (up to 75%, as needed) across the US to deploy our products Preferred: Candidates located in the Nashville, Houston, or Austin areas Not sure if you meet all of the qualifications? We don’t expect every candidate to have done everything listed above, but you should be able to make a credible case that you meet most of the criteria and are ready for the challenge of adding new technologies to your résumé. This position can be remote and supports team members with clients across the United States. You are welcome to visit and/or work out of our office in Redwood City, California. One week a year, we gather for a company-wide retreat. Quarterly, we gather for an in-person working session at/near our office. Tell me more about Suki On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI . Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems. Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital , and others. With our $55M Series C financing, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it. Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped his practice. Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. #LI-remote

Customer Success
Training
Adoption
User Engagement
Data Analysis
Direct Apply
Posted 2 days ago
MH

Product Security Engineer

Modern HealthAnywhereFull-time
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Compensation$101K - 140K a year

Analyze security vulnerabilities in applications, drive remediations, and integrate security throughout SDLC by championing secure development practices. | 2-4 years in product/application security or 1-3 years in security-focused software engineering with hands-on experience in vulnerability management, secure code review, threat modeling, scripting, and agile integration. | Modern Health Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey. Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status. More about our culture and what you can expect when you join the team: “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all. We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs. We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth. We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment. We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right. Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as World’s Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023, and 2023 Well-Being Trailblazer Award. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday. We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you! The Role Maintaining the security and privacy of our users is paramount to Modern Health’s mission. As a member of the security team you will have organization-wide visibility to continuously support and monitor our commitment to privacy, security, and compliance. This is a unique opportunity to use your engineering and security skills to make a direct impact in people's lives. We need a security engineer who can pick up and understand complex technical areas quickly, mitigate risk by increasing automation in security domains, and work with other engineers to securely release and maintain software, infrastructure, and an information security management system, while always working to increase our security and compliance posture. This role will be part of the Product Security (ProdSec) team, report to the Head of Security, and can be based anywhere in the United States. This is a unique opportunity to be a security leader at a fast growing company, and the work done by this position will lay the foundation for security at Modern Health for years to come! Don’t have direct security experience but are a passionate developer or Software engineer with AWS experience that is interested in Security? Please apply! This position is not eligible to be performed in Hawaii. What You’ll Do Analyze security vulnerabilities in web and mobile applications, determine risk levels, and drive remediations in collaboration with engineering teams. Research and report on potential product threats, emerging vulnerabilities, and mitigation techniques relevant to the evolving health tech landscape. Partner with Engineering and Product stakeholders to integrate security at every stage of the SDLC, championing secure development practices and agile delivery. Develop and advocate for cost-effective solutions to address complex application and product security challenges. Implement the adoption of product security standards and best practices across the organization, influencing engineering and architecture decisions. Routinely test, audit, and assess the security posture of application and cloud infrastructure configurations. Guide engineering teams in applying secure coding standards, providing resources and actionable feedback to foster a culture of security. Deploy, optimize, and manage security tooling such as SAST, DAST, Hashicorp Vault, and other industry-leading application security solutions. Participate in collaborative threat modeling initiatives for new features and evolving services, ensuring proactive risk identification and reduction. Conduct secure code reviews on services and applications built with modern frameworks and technologies. Assist in planning and executing targeted penetration tests on new features, identifying and reporting vulnerabilities before production release. Collaborate on IT security initiatives, partnering with infrastructure and operations teams to review security controls for device management, endpoint protection, access management, and overall IT hygiene. Engage with Cloud Security efforts by partnering with DevOps and Infrastructure teams to assess, improve, and monitor cloud architecture, security policies, and cloud-native controls to ensure secure deployment and operations of applications and services. Who You Are You are a passionate and confident team member that takes pride and ownership in the work you do. You are deeply familiar with secure software development practices, security-focused architecture, and infrastructure that aligns with product objectives and business needs. You support the adoption of application and product security best practices across engineering teams and contribute to business-wide security initiatives. You have hands-on experience with vulnerability management, secure code review, threat modeling, and industry-standard tools for application and product security. You have hands-on experience with at least one scripting language (Python and/or Bash preferred). You thrive in fast-paced, collaborative environments, working closely with developers, product managers, and cross-functional stakeholders to secure web and mobile applications. You are able to assess, prioritize, and execute on projects independently. You are comfortable working in a fast-paced environment. You have excellent written and verbal communication skills. You bring 2-4 years of experience in product/application security or 1-3 years in security-focused software engineering. You have experience integrating security into agile product delivery. Our stack: AWS: ECS and cloud hosting Gitlab: CI/CD Python: Django, Flask, aiohttp Data: PostgreSQL, Redis Monitoring: Datadog and Sentry IaC: Terraform, Packer Bonus points if you have experience in: Working at a high growth startup Working on SaaS software Working in Health Tech Software engineering experience Benefits Fundamentals: Medical / Dental / Vision / Disability / Life Insurance High Deductible Health Plan with Health Savings Account (HSA) option Flexible Spending Account (FSA) Access to coaches and therapists through Modern Health's platform Flexible Time Off Company-wide Collective Pause Days Family Support: Parental Leave Policy Family Forming Benefit through Carrot Family Assistance Benefit through UrbanSitter Professional Development: Professional Development Stipend Financial Wellness: 401k Financial Planning Benefit through Origin But wait there’s more…! Annual Wellness Stipend to use on items that promote your overall well being New Hire Stipend to help cover work-from-home setup costs ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more Monthly Cell Phone Reimbursement Equal Pay for Equal Work Act Information Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role. Zone 1: San Francisco Bay Area and New York City Metro Zone 2: All other California locations and Seattle, WA Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin, TX, CT, IL, MA, NH, NJ, OR, RI, VT Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See our Careers page for more information. Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets. Zone 1 $119,300—$140,400 USD Zone 2 $119,300—$140,400 USD Zone 3 $107,370—$126,360 USD Zone 4 $101,405—$119,340 USD Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.

Vulnerability Analysis
Risk Mitigation
Automation
Secure Software Release
SDLC Integration
Application Security
Cloud Infrastructure Security
Secure Coding Standards
SAST
DAST
Hashicorp Vault
Threat Modeling
Secure Code Review
Penetration Testing
Cloud Security
Python
Direct Apply
Posted 2 days ago
ZS

Senior Sales Engineer, Majors - PacNW

ZscalerAnywhereFull-time
View Job
Compensation$177K - 221K a year

Lead technical product presentations, gather requirements, and guide customers through solution evaluations and configurations. | 7+ years as Sales Engineer or Network Systems Integrator with strong cybersecurity and networking fundamentals and a bachelor's degree. | About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity. We are looking for a Senior Sales Engineer to join our Majors West team. This is a remote role, reporting to the Manager of Sales Engineering. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. We're looking for an experienced Senior Sales Engineer to join our Exposure Management team. What you’ll do (Role Expectations) Create and deliver technical product presentations to prospective customers Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs Lead product evaluations and custom product configurations Design evaluation test plans with customers and guide the process to successful outcomes Who You Are (Success Profile) You thrive in ambiguity and are comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful. You act like an owner and your passion for the mission fuels your bias for action, allowing you to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver who seeks out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. You are customer-obsessed and build deep empathy for the customer to anchor your decisions in solving their real-world problems. You are resilient and adaptable, viewing change as an opportunity and maintaining composure and focus in high-pressure situations. What We’re Looking for (Minimum Qualifications) 7+ years of experience as a Sales Engineer or Network Systems integrator Bachelor’s degree in Computer Science or a related field, or equivalent working experience Proven cybersecurity and networking technical background with hands-on experience in network fundamentals such as TCP/IP, DNS, routing, VPN, and firewalls What Will Make You Stand Out (Preferred Qualifications) Industry standard certifications such as CISSP, CCNA, Network+, CCNP, CCIE, or Security+ #LI-Remote #LI-AA5 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $177,000—$221,250 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Technical Product Presentations
Requirements Gathering
Solution Design
Product Evaluations
Custom Configuration
Test Plan Design
Cybersecurity
Networking Fundamentals
Direct Apply
Posted 2 days ago
Harnham

Partner - Head of AI Consulting

HarnhamAnywhereFull-time
View Job
Compensation$400K - 600K a year

Lead and build AI and data strategy consulting practice with revenue and client relationship ownership. | 8+ years in AI/data strategy consulting with proven revenue generation and C-suite sales experience. | Partner - Head of AI & Strategy (Boutique Consultancy) REMOTE - East & Central US $400,000 - $600,000 OTE + Equity We’re supporting a boutique global advisory firm that is expanding its US AI & Data Strategy practice. This is a rare opportunity to build a business from the ground up while leveraging an established international brand and existing enterprise relationships. This role is suited to someone who combines commercial leadership, AI/Data strategy expertise, and a strong track record of originating new business with the C‑suite. What you’ll be doing • Launching and scaling the firm’s US AI & Data practice • Owning revenue generation and closing transformational AI/Data programs • Building and deepening C‑level relationships (CEO, CIO, CDO, COO) • Defining US go‑to‑market strategy and identifying priority verticals • Establishing credibility in the US AI strategy ecosystem • Potentially hiring and shaping the early US team over time What they’re looking for • 8+ years in strategy consulting within Data/AI transformation • Proven revenue ownership and ability to build a book of business from zero • Strong experience selling to senior executives • US‑based: East Coast or Central time zones • Someone entrepreneurial who thrives without heavy corporate structure Why this role • First US Partner hire with genuine autonomy • High financial upside + equity • Ability to shape a national practice and own market strategy • Direct exposure to senior global leadership HOW TO APPLY If you want to build and lead a high‑impact AI strategy practice in the US market, apply today.

consumer insights
innovation leadership
market research
Verified Source
Posted 2 days ago
AM

Sr. Manager, Product Management, Prime Video, MKTG AI, Automation & Tooling

AmazonSeattle, WashingtonFull-time
View Job
Compensation$55K - 120K a year

Lead end-to-end product delivery of AI and automation solutions transforming global marketing operations. | Bachelor's degree, product management experience, team management, and foundational knowledge of large-scale automation and workflow management. | The Sr. Manager, Product Management for the Global Marketing AI, Automation & Tooling organization leads product strategy and delivery for AI and automation initiatives across Prime Video Marketing's global operations. This group serves as the strategic liaison between marketing stakeholders, GSS operations, and PV Tech engineering organizations. The team supports the marketing assets end-to-end supply chain, delivering products with broad cross-organizational and significant business impact. This leader is responsible for establishing and improving processes for AI and Automation products, including requirement intake, stakeholder communication, testing coordination, GTM documents, and adoption enablement. This role requires navigating significant ambiguity in emerging technology while delivering measurable business impact requiring deep understanding of emerging AI system architectures and their application to marketing workflows. The Sr. Manager, Product Management, understands the application of AI and automation technologies to marketing operations at scale. This role's first responsibility is to be the business-side roadmap owner for a portfolio of products that transform marketing operations through AI automation. These initiatives are critical for resolving significantly complex and endemic problems in marketing operations where strategy has not yet been defined. The Sr. Manager, Product Management identifies risks and opportunities in product strategies and organizational structures, not just individual projects, ensuring long-term sustainability. The Sr. Manager, Product Management, leads the end-to-end product strategy and delivery of simplified solutions in complex, ambiguous spaces. Marketing workflows are technically complex—this role translates these workflows and business needs, influencing engineering teams and identifying gaps between regions, processes, and organizations. This leader invents, evolves, and simplifies processes to force multiply impact across the global marketing automation portfolio. Key job responsibilities Core Responsibilities Leads a team that owns end-to-end product delivery for AI and automation solutions transforming marketing operations. Defines business requirements, coordinates testing, develops Go-to-Market strategies, and validates solutions meet operational requirements. Translates complex marketing workflows into technical requirements, influencing engineering teams and identifying gaps across regions, processes, and organizations. Product Strategy and Execution Manages a portfolio within the global marketing automation ecosystem. Their team supports requirements gathering and validation for assigned workstreams, working independently where strategy is undefined. Identifies risks and opportunities, recognizing when products are susceptible to prior failure patterns. Establishes processes for requirement intake, stakeholder communication, testing coordination, and adoption enablement. Stakeholder Engagement Engages with senior leaders across PV Marketing teams (Studios, International, Sports) and PV Tech engineering to align business priorities with technology roadmaps. Builds consensus across discordant views. Manages escalations as the primary resolution point for business-side blockers. Business Impact Tracks requirement fulfillment, adoption rates, and stakeholder satisfaction. Reviews performance with partner teams and senior leaders, using data to drive decisions and demonstrate value. Coordinates training and change management across the organization. Basic Qualifications: - Bachelor's degree - Experience comfort with ambiguity - Experience as a product manager or owner - Experience managing teams - Knowledge of large scale automation and workflow management or equivalent Preferred Qualifications: - Experience with end to end product delivery - Experience in technical product management, program management or engineering - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience successfully negotiating with senior leaders across a large enterprise Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits [https://amazon.jobs/en/benefits]. USA, WA, Seattle - 166,300.00 - 225,000.00 USD annually

Product Management
Agile
API Development
Roadmap Prioritization
Data Analytics
Direct Apply
Posted 2 days ago
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