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Support live radio programming, create social media content, and assist with audio production in a fast-paced environment. | Current student or recent graduate with interest in broadcasting, digital media skills, and familiarity with audio editing software. | Who We Are: SiriusXM and its brands (Pandora,SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day. SiriusXM SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment, and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Stitcher, Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics, and monetization. The Company’s advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization, and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers. How you’ll make an impact: As a Programming Operations Intern, you’ll gain hands-on experience supporting SiriusXM’s talk programming channels while working at the intersection of programming, production, and operations. You’ll collaborate with cross-functional teams, build technical and operational skills, and gain exposure to the people and processes that power SiriusXM’s industry-leading content. What you’ll do: Learn and assist with daily operations for a live radio show. Participate in on-air content. Run sound board for live show or pre-taped interviews. Create content including promos and audiograms for Facebook, Instagram and X. Record and edit audio in pre- and post-production for on-air use or to be used on social media. Prepare for shows with in-depth research in current events, news and politics by participating in talent and production meetings. Assist in tracking and monitoring upcoming broadcast events across the business, including high-profile content Support cross-checking of Programming and Broadcast grids to ensure fulfillment, OnDemand setup, and metadata accuracy Work in a fast-paced, live environment with active deadlines. Interact with listeners through social media, email and on-air phone call screening. Conduct outreach to industry professionals, public relations and expert guests. Keep detailed logs of shows for producer’s records. Perform other duties as required. What you’ll need: Internships are open to current students enrolled at a university (those graduating by May 2027 are preferred) and recent graduates who graduated within the 12-month period prior to the start of the internship as well as broadcasting schools with one-year programs that provide certificates of completion. Current or previous enrollment in communications classes preferred. Broadcast communications and related majors preferred. Experience in radio/TV a plus. Experience with digital media systems (Photoshop, Adobe, video editing) a plus. Knowledge of Broadcast Automation/On-Air software, a plus. Experience with digital editing software (Pro Tools, Adobe Audition), preferred. Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access). Good project management and planning skills. Good personnel management skills. Interpersonal skills and ability to interact and work with staff at all levels. Excellent written and verbal communication skills. Attention to detail skills. Ability to handle multiple tasks in a fast-paced environment. Willingness to take initiative and follow through on projects. Familiar with SiriusXM programming. Knowledge and interest in current events, business, comedy, pop culture and politics. Must have legal right to work in the U.S. At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be $18/hr and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply. Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. R-2026-01-101
Lead the development and implementation of safety policies for Discord, leveraging AI and ML technologies, and manage a cross-functional team to ensure effective enforcement and compliance. | Over 10 years of trust & safety policy experience, team management, regulatory expertise, ML and LLM fluency, and strong cross-functional collaboration skills. | Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. Discord's Product Policy team shapes how millions of people play games and hang out with their friends. The Safety Policy team sits at the heart of this mission, developing the content and product policies that protect users while preserving what makes Discord special: a place built for gaming where friends can talk, play, and have fun together. We're looking for a Director of Safety Policy to lead policy development for Discord's consumer products and experiences. This isn't your typical policy role. You'll combine deep policy expertise with cutting-edge ML/AI approaches, using LLMs to develop, test, and iterate on policies that work at Discord's scale. You'll work at the intersection of user safety, product innovation, and operational excellence, ensuring our policies are both principled and pragmatic. In this role, you'll lead a team responsible for developing Community Guidelines, recommendations policies, and the policy frameworks that shape user experiences across Discord's consumer products. You'll partner with Trust & Safety Operations, Engineering, Legal, Product, and cross-functional teams to ensure policies can be enforced consistently and effectively. And because Discord operates under rapidly evolving regulations globally, you'll need to translate complex regulatory requirements into policies that actually work for our platform and our users. This role reports to the Senior Director of Product Policy and is based in San Francisco or available remotely within the United States. What you'll be doing Lead Policy Development: Own the creation, iteration, and maintenance of Discord's core safety policies, including Community Guidelines and recommendations policies. Develop policy frameworks that balance user safety, freedom of expression, and operational feasibility while reflecting Discord's unique identity as a communications platform purpose-built for people who play games with their friends. Leverage ML & AI for Policy Innovation: Use LLMs and other AI technologies to develop, test, and iterate on policy language, enforcement criteria, and operational workflows. Build scalable approaches to policy development that combine human expertise with machine intelligence. Experiment with novel approaches to policy creation. Build and Lead a High-Performing Team: Manage, mentor, and grow a team of policy experts who are passionate about user safety and platform integrity. Foster a culture of rigorous thinking, creative problem-solving, and continuous learning. Develop future leaders who can navigate complex policy challenges with both empathy and analytical precision. Bridge Policy and Operations: Partner with Trust & Safety teams to ensure policies can be enforced consistently at scale. Co-create enforcement guidance, standard operating procedures, and training materials. Build feedback loops that help policy evolve based on operational reality and emerging harms. Navigate the Regulatory Landscape: Translate requirements from global regulations (DSA, Online Safety Act, platform-specific legislation) into actionable policy frameworks. Work with Legal and Platform Compliance teams to ensure Discord's policies meet regulatory obligations while preserving user experience. Anticipate regulatory trends and proactively position Discord's policy approach for future requirements. Support Product Teams: Advise product teams on safety risks and policy implications for new features and experiences. Develop frameworks for responsible product development that help teams move quickly while building safety in from the start. Provide clear guidance on policy boundaries and escalation paths for edge cases. Drive Thought Leadership: Represent Discord's policy approach externally through industry forums, academic partnerships, press, and civil society engagement. Contribute to advancing industry best practices in content moderation and platform governance. Build Discord's reputation as a leader in thoughtful, evidence-based policy development. What you should have 10+ years of experience in trust & safety policy development, content moderation, or platform governance at a global technology company, with demonstrated progression to leadership roles Team management experience: 3+ years leading policy teams of 5+ people, with proven ability to hire, develop, and retain top talent in a fast-paced environment Regulatory expertise: Direct experience developing policies in response to platform regulations (DSA, UK Online Safety Act, Take it Down Act, or similar frameworks). Deep understanding of how regulatory requirements translate into operational reality. ML for content moderation: Hands-on experience using machine learning systems for content moderation, policy enforcement, or risk assessment. Understanding of how ML models work, their limitations, and how to evaluate their performance in safety contexts. LLM fluency: Demonstrated ability to use LLMs and generative AI tools to enhance policy development workflows. Experience could include using LLMs for policy drafting, scenario generation, development of enforcement criteria, creation of training materials, or workflow optimization. Cross-functional partnership: Track record of working effectively with diverse stakeholders, including Legal, Engineering, Product, Operations, and Executive teams. Ability to translate between policy principles and technical requirements. Analytical rigor: Strong ability to use data, research, and evidence to inform policy decisions. Experience with A/B testing, pilot programs, or other methods for evaluating policy effectiveness. Exceptional communication: Ability to explain complex policy concepts clearly to diverse audiences, from front-line moderators to C-suite executives. Experience writing policies, guidance documents, and user-facing communications. This position is US-based and can be remote but if you live in the Bay Area, you’re welcome to work from our beautiful SF office. The US base salary range for this full-time position is $280,000 to $315,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.
Assist with organizing samples, creating color palette boards, and shipping/packing samples for showroom. | A passionate, driven student or recent graduate with a creative mindset, strong attention to detail, and ability to thrive in a fast-paced environment. | ABOUT STEVE MADDEN From a small Queens factory to a global fashion powerhouse, Steve Madden has always been about pushing boundaries. We don’t just follow trends—we set them. Our culture is fast-paced, creative, and entrepreneurial, powered by bold ideas and the people who bring them to life. If you’re ready to dive into the fashion industry, learn from the best, and make real contributions, this is the place for you. SUMMER INTERNSHIP Our Summer Internship runs for 10 weeks, from June 8th to August 14th, 2026. Get hands-on experience at one of the most iconic fashion brands. This program is designed to give you real-world exposure, meaningful projects, and a front-row seat to how we create, market, and sell the trends of tomorrow. Note: All interns must be present for the full 10-week duration. This is a paid internship at $17.00 an hour. All interns are responsible for all housing and travel. WHAT YOU’LL DO: * Organize samples * Color palette boards * Shipping/packing samples for showroom WHO YOU ARE: * A passionate, driven student or recent grad eager to learn. * A team player with a creative mindset and strong attention to detail. * A self-starter who thrives in a fast-paced environment. PERKS & BENEFITS: * Mentorship from industry pros. * Networking opportunities with leaders and peers. * Exclusive behind-the-scenes look at the fashion industry. * 40% off house brands: Steve Madden, Dolce Vita, Betsey Johnson Join us for a summer of style, creativity, and hands-on learning. Apply now and make your mark at Steve Madden!
Lead and develop the Legal Operations function across healthcare revenue cycle management service lines, integrating legal capabilities with operational workflows. | Requires a JD, 10+ years legal and senior leadership experience in healthcare revenue cycle management, with expertise in legal review, compliance, and technology integration. | Our Company: Start your next chapter at Revecore! For over 25 years, we’ve been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees. If you’re looking for a collaborative and diverse culture with a great work/life balance, look no further. As part of our team, you’ll be rewarded with: * Comprehensive medical, dental, vision, and life insurance benefits from the start of your employment * 12 paid holidays and flexible paid time off * 401(k) contributions * Employee Resource Groups that build community * Career growth opportunities * An excellent work/life balance Location: Remote – USA As Revecore’s Legal Operations Director, you will: Lead the strategic development and comprehensive management of our Legal Operations function across all healthcare revenue cycle management (RCM) service lines. This senior leadership role combines legal expertise with operational strategy to drive systematic integration of legal capabilities within established RCM workflows. You'll oversee the complete Legal Operations team while collaborating with executive leadership on strategic initiatives, technology integration, and competitive positioning. Primary Duties: * Provide strategic leadership for Legal Operations across Complex Claims, Denials & Receivables, and Underpayments service lines * Develop and implement comprehensive Legal Operations strategy aligned with organizational objectives * Oversee recruitment, development, and retention strategies for Legal Operations staff * Design standardized processes and templates for legal review across all service lines * Lead cross-functional initiatives to identify systematic opportunities and regulatory compliance strategies * Collaborate with product and engineering teams on platform integration and workflow automation requirements, including technology integration planning and specification development for legal workflow optimization * Establish performance metrics, quality standards, and success measurement frameworks * Develop training programs and knowledge transfer protocols for internal staff and client teams Minimum Qualifications: * Juris Doctorate (J.D.) from an accredited institution with active bar admission * 10+ years legal experience with demonstrated senior leadership responsibilities * Previous experience as a senior Revenue Cycle Management leader, practice group leader, department head, or similar senior legal role within the Revenue Cycle Management industry * Background in appeals processes, contract analysis, and insurance dispute resolution * Experience with case management platforms and workflow automation systems * Proven experience in strategic planning, organizational development, and cross-functional leadership * Strong background in healthcare law, regulatory compliance, or administrative law * Experience with technology integration and workflow design in professional services environments * Exceptional communication skills for executive-level presentations and stakeholder management * Demonstrated ability to build and lead high-performing teams * Understanding of revenue cycle management principles and healthcare reimbursement systems Work at Home Requirements: * A quiet, distraction-free environment to work from in your home. * A secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads is required. * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive. Employment is contingent upon eligibility to work in the U.S., employment history verification, and a background check. Revecore is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status. We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply. Must reside in the United States within one of the states listed below: Alabama, Arkansas, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts Michigan, Minnesota, Mississippi Missouri, Nebraska, New Hampshire North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia and Wisconsin
Leading customer operations, support, and analytics teams, managing client relationships, and optimizing support processes. | Extensive experience in customer success, support operations, and program management within SaaS or automotive sectors, with leadership skills and technical proficiency in analytics and cloud tools. | About the Role Abnormal AI is looking for a Director, Field Operations to lead how our revenue organization plans, executes, and scales in an AI-native environment. This role sits at the intersection of GTM strategy, systems, and field execution and is responsible for ensuring insights translate into consistent behavior and predictable outcomes across Mid-Market, Enterprise, Strategic, and Channel teams. This role partners closely with Sales, Marketing, Customer Success, Channel, Finance, and GTM Operations to reduce friction, improve decision quality, and establish operating rhythms that scale as the business grows up-market and through partners. The Director of Field Operations will shape modern operating models that balance speed, precision, and scalability across the GTM engine. What you will do Lead and develop the Field Operations team by setting priorities, coaching for impact, and building scalable, repeatable operating models Translate GTM strategy into field execution by partnering with Sales and GTM leadership on annual and quarterly planning, including targets, capacity, coverage, territories, and quotas Improve the accuracy and consistency of global sales forecasting through standardized processes, advanced analytics, and AI-enabled forecasting approaches Own field operating rhythms, including pipeline and forecast reviews, inspection cadences, QBR inputs, and performance dashboards Drive sales process and execution excellence across the full funnel, supporting evolving motions across segments and channel-assisted deals Lead territory, capacity, and coverage design in partnership with Sales leadership, including segmentation models and change management Partner with RevOps and Systems teams to ensure GTM tools (e.g., Salesforce, forecasting, engagement, and analytics platforms) support how the field sells and inspects work Collaborate with internal AI development teams to launch AI-driven solutions that improve pipeline precision and reduce manual CRM effort Co-lead cross-functional GTM initiatives such as new segment launches, partner motions, and pricing or packaging changes through planning and adoption Act as a strategic partner to GTM leadership by providing data-backed recommendations, highlighting risks and tradeoffs, and helping prioritize across competing initiatives Must Haves 8+ years of experience in Revenue Operations, Sales Operations, or related GTM functions within a high-growth B2B SaaS environment 3–5+ years of experience leading and scaling operations, analytics, or GTM teams Strong analytical and problem-solving skills, with experience defining metrics and translating complex data into actionable insights Proven experience designing and implementing scalable operating frameworks across forecasting, pipeline health, territory and coverage, and sales process Demonstrated experience applying AI, advanced analytics, or automation to redesign operating models Deep familiarity with GTM systems and data, including Salesforce and related analytics or forecasting tools Strong stakeholder management and communication skills, with experience influencing senior GTM leaders and managing change across teams Comfort operating in ambiguous environments while maintaining high execution standards A continuous improvement mindset focused on balancing short-term execution with long-term scale Nice to Have Experience supporting channel partner motions and partner-influenced forecasting and pipeline inspection Familiarity with AI-assisted forecasting tools or predictive pipeline health frameworks Experience in companies scaling from Mid-Market into Enterprise or Strategic segments Experience leading cross-functional operating model changes across multiple GTM functions (Sales, Marketing, CS, Channel) #LI-MP1 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range: $212,500—$250,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
Provide exceptional customer service, resolve inquiries and issues, and collaborate with internal teams to improve customer experience. | Proven experience in customer service or sales, excellent communication skills, familiarity with CRM systems, and the ability to multitask in a fast-paced environment. | Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide. Job Summary The Customer Experience Coordinator will be responsible for providing exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction. The Customer Experience Coordinator will serve as the primary point of contact between the company and local practices within Health Systems and Large Physician Groups. What You’ll Do: Customer Communication: Respond promptly to customer inquiries via phone, email, or chat. Handle and resolve customer complaints and concerns in a professional and efficient manner. Provide accurate information about products, services, and product opportunities. Problem Resolution: Investigate and resolve customer issues promptly and accurately. Collaborate with other departments to escalate and solve complex problems. Upsell Opportunities: Ability to recognize and identify opportunities to grow an account. Customer Satisfaction: Ensure high levels of customer satisfaction through excellent service. Proactively gather customer feedback and insights. Documentation: Maintain accurate and detailed records of customer interactions. Document and report recurring issues for process improvement. Team Collaboration: Collaborate with internal teams to improve overall customer experience. Provide insight on upsell opportunities within accounts. Share insights and feedback with the team to enhance service quality. What We Need: Associate degree or combination of education and experience Proven experience in a customer service and/or sales related role. Excellent communication and interpersonal skills. Strong problem-solving and critical-thinking abilities. Ability to handle stressful situations with composure. Familiarity with customer relationship management (CRM) systems. Desired Qualifications Must be able to multi-task and work effectively in a fast-paced and constantly changing work Knowledge and expertise in or the ability to rapidly learn the Company’s products and services. Problem solving and independent judgment skills with ability to acknowledge when issues should be escalated. Excellent attention to detail with the ability to retain the knowledge of product, procedures, and customers. Must be able to multi-task and work effectively in a fast-paced and constantly changing team environment. Ability to switch rapidly between tasks with no loss in efficiency and effectiveness. Ability to remain calm in stressful situations and flexible in changing work environments. Ability to display strong organization and prioritization skills by planning work efforts to maximize efficiencies and productivity. About PatientPoint: PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com. Latest News & Innovations: Named A Best Place to Work! Read More Mike Walsh, COO answers "What Makes a Great Leader". Read More Recognized on Vault’s Top Internship List. Read More What We Offer: We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates. PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
Build and maintain client relationships, ensure service delivery, and drive client success and profitability. | Requires ITIL service management experience, MSP background, and knowledge of networking, cloud, and virtualization technologies. | Looking for a role that challenges your skills, embraces new technology, and lets you make a real difference—while working with a team that truly cares? If so, Coretek is the place to be! Coretek is a leading technology solutions provider and Microsoft Azure Expert Managed Services Provider (MSP) specializing in AI, cloud, security, and digital transformation. Serving enterprises across healthcare, financial services, manufacturing, and the public sector, Coretek delivers outcome-driven strategies that help organizations modernize infrastructure, secure environments, and unlock innovation. With a proven track record of client success, award-winning expertise, and a culture built on collaboration, Coretek empowers clients to turn technology into a strategic advantage. Role Overview: As a Client Success Manager, you will be responsible for building and maintaining strong relationships with our clients. You will serve as a trusted advisor, ensuring their success by understanding their unique business needs and aligning our solutions to meet those requirements. You will bring together a blend of account management skills, IT operational management experience, ITIL service management expertise, and previous experience working for a Managed Services Provider. Your primary objective will be to ensure service delivery to help our clients operate efficiently today while fostering innovation for tomorrow. Additionally, you will be responsible for managing profitability within your assigned accounts. Account Management: Build strong relationships with clients, serving as the primary point of contact for all post-sales activities. Understand clients' business objectives and align our services to meet their needs effectively. Proactively identify opportunities for upselling and cross-selling additional services, ensuring maximum client value and revenue growth. Conduct regular business reviews with key stakeholders to assess client satisfaction, identify areas for improvement, and discuss strategic initiatives. Client Success: Collaborate with clients to identify their needs and provide tailored solutions to address their specific challenges. Proactively monitor and anticipate client needs, ensuring a high level of client satisfaction and loyalty. IT Operational Management: Possess a deep understanding of IT infrastructure and operational management, including AI, cloud services, networking, security, and related technologies. Collaborate with cross-functional teams, including engineering, support, and operations, to ensure smooth delivery and ongoing management of services. Provide guidance and technical expertise to clients, assisting them in optimizing their infrastructure and security solutions. Drive troubleshooting of technical issues and coordinate with internal teams to resolve client challenges effectively. ITIL Service Management: Apply ITIL service management principles to ensure service quality, compliance, and operational efficiency. Oversee incident and problem management processes, working closely with support teams to minimize client impact and ensure timely resolutions. Maintain service level agreements (SLAs) in collaboration with clients, setting clear expectations and monitoring performance against agreed targets. Profitability Management: Collaborate with the sales team to identify growth opportunities within the client base, ensuring the profitability of each account. Monitor key performance indicators (KPIs), including revenue, client retention, and profitability metrics, taking proactive measures to meet or exceed targets. Conduct regular financial analyses, identify areas for cost optimization, and propose strategies to improve overall profitability. Client Advocacy: Act as a client advocate within the organization, representing their interests and providing feedback to relevant internal teams. Collaborate with various departments to ensure client needs are met promptly and efficiently. Innovation Enablement: Help clients leverage our solutions to drive innovation within their organizations. Stay updated on emerging technologies and industry trends, providing strategic guidance and recommendations to clients. Performance Analysis: Analyze client usage and adoption patterns to identify areas of improvement and proactively address any potential issues. Provide regular reports and insights to clients on their service utilization and performance metrics. Required Skills: A minimum of 2 years of ITIL based service management operational experience in a lead or management role Proven experience as a Client Success Manager, Service Delivery Manager, Technical Leader, Account Manager, or similar role. Experience or comprehension of networking (Palo Alto), cloud (Azure), desktop virtualization (Citrix/VMware/AVD), O365 & AI. Advanced organizational skills and the ability to manage multiple tasks in a fast-paced environment with the ability to lead or influence client-facing and operational meetings Preferred Skills: Experience running small to medium sized projects Experience leading quarterly business reviews Experience in a technical role providing support in ITIL based, operational service environments Operational experience within a managed services provider ITIL, PMP, Agile or Six Sigma certifications Ability to travel 10% nationwide At Coretek, we provide a fun and innovative culture, along with an extensive range of health benefits, generous flexible PTO, a 401K plan, and a vibrant workplace culture that fosters countless opportunities for your professional growth and development.
Assist with research, cataloging, and documentation for exhibitions and gallery collections. | Interest in arts, research skills, knowledge of contemporary art, and strong communication skills. | At David Zwirner, we look to be an industry leader in our field, with our artists at the center of what we do. Our global exhibition program expands beyond our locations in New York, London, Los Angeles, Hong Kong, and Paris, representing seventy artists and estates. Home to innovative, singular, and pioneering exhibitions across a variety of media and genres. Active in both the primary and secondary markets, David Zwirner has helped foster the careers of some of the most influential artists today. Who will work well with us: The ideal candidate is someone who is passionate and interested in the arts/larger creative arena or is eager to learn. Previous experience and a background within the commercial art world is not required. We welcome all individuals entering the workforce, those moving into a new stage of their career or vocation, making a change, returning to work, and those wanting to learn and grow within the industry, to apply. About the Opportunity Research & Exhibitions Intern David Zwirner seeks a Research & Exhibitions Intern to contribute to all main areas of the Research & Exhibitions team. Qualified candidates for this position should have strong interest in research, writing and editing skills, as well as curatorial interests. Some knowledge of twentieth-century and contemporary art is required. Recent college graduates or students currently in graduate programs in relevant fields preferred. What you’ll do: Inventory/factsheets Library and sometimes archival research for artwork cataloguing and provenance documentation. Compiling lists of comparable works as related to the gallery’s inventory. Exhibitions Assist relevant team members with research-intensive exhibition projects (depending on exhibition schedule/what phase upcoming shows are in). Objects research Interns will be asked to conduct independent research and review catalogues and online resources for ownership information, and subsequently help log information collected and manually compile data sets using Google programs, and provide a summary and analysis of their findings. Documentation of gallery artists and estates Help Research and Archives Assistant gather checklists for external exhibitions featuring gallery artists. DZ Library maintenance Help Research and Archives Assistant with general management of the gallery’s reference libraries, including: inbooking/registering of new books, pulling books for viewings, scanning texts, shelving/reshelving, and assisting with occasional large-scale shifts of reference collections. What we would like you to have: A strong interest in research, writing and editing skills, as well as curatorial interests. Some knowledge of twentieth-century and contemporary art is required A general interest in the arts or larger creative arena. Desire to work in a fast-paced environment. Excellent written and verbal communication skills. Detail-oriented, strong time-management skills, and an ability to multitask. The internship runs from approximately March 9th - May 29th. To ensure that our interns have a well-rounded and educational experience, we ask for a commitment of approximately 3 months. The hours are 10AM – 6PM, 3-5 days a week. Internship is paid at NYC minimum wage of $17/hour. Candidates must be residents of NY, NJ, or CT. No lodging or commuting expenses will be provided. Only qualified candidates will be contacted. Absolutely no calls or walk-ins please. Please submit a resume and cover letter. David Zwirner is an Equal Opportunity Employer. The Gallery is firmly committed to equal employment opportunities in all facets of its operations. The Gallery makes decisions concerning hiring and terms and conditions of employment without regard to any characteristic protected by applicable law. If you need assistance in applying to a role, you may reach out to recruiting@davidzwirner.com. No calls or walk-ins will be considered for positions at David Zwirner.
Leading and coaching a sales team to meet revenue targets, managing KPIs, and collaborating with cross-functional teams. | Experience managing sales teams in the accounting or SaaS industry, with proven success in meeting or exceeding revenue goals, and strong leadership and communication skills. | Who we are: Founded in 2013, Ignition is the leading revenue generation platform for accounting and professional services businesses to spark greater efficiency and profitability. Ignition automates and optimizes proposals, billing, payments and workflows in a single platform that fits seamlessly into existing technology stacks. With a vision to transform how professional services and their clients do business together, Ignition empowers 7,250+ businesses to reach their full revenue potential. To date, Ignition customers have engaged over 1.7 million clients and generated US $8b in revenue via the platform. Ignition’s global workforce spans Australia, Canada, New Zealand, the Philippines, US and the UK. Company Values: We are better everyday We work without ego We are smarter together We hero our customer Role Location: We are currently seeking a US based Mid-Market Regional Sales Manager to lead our growing Mid-Market Sales team within North America. You will work primarily from your home office, with travel within the USA & Canada (25% as required and based on seasonality). Job Description About the Team & Role The Ignition Sales team is highly collaborative and supportive. We work without ego, welcoming coaching and feedback in the pursuit of getting better everyday. We share calls, learnings wins and losses - we make everyone better around us and through the organization We operate in a dynamic and fast-paced environment, where prioritization and organization are key to success. We are aligned on the process and activities that lead to winning results, while having a passion for our customer and how we can help them. Sales is the first human touchpoint in our prospect’s journey with Ignition. It is important we deliver a personalized and valuable experience with Ignition, ultimately converting our prospects to customers and growing revenue for the company. As the Mid Market, Regional Sales Manager, AMER, you’ll be leading a team of Outbound Account Executives & Sales Development Representatives focused on firms within North America to meet and exceed expectations in regards to both sales activities and goals, while delivering a world class experience for prospective customers. You’ll be responsible for ensuring that your teams’ new customer acquisition targets are always front and center and that our established sales process is executed, refined and improved on. From prospecting, to deal progression, to closing. This role reports to the Director of Sales, AMER. What you’ll do Lead a team of SDRs and AEs to hit their quarterly targets, including leading KPIs such as team meetings, 1:1s, performance management, call coaching and learning and development sessions Establish and execute your strategy for the MM Team - factoring in seasonality, events, and support needed Coach the team to execute the playbook, using reports to identify gaps and actionable insights Host account review sessions with the AEs on the team. Driving velocity and accountability in the forecast. Ensuring constant movement within the funnel Provide data driven insights for executive leadership into the team and individual performance results and recommendations for how to make improvements Work with the cross functional teams to ensure alignment across the business to deliver against the expectations of the team - from Key Account Managers, Marketing, Enablement, and Product Deliver accurate forecasts for where results will land in the month Up-level the team and company by identifying areas of improvement and driving forward key initiatives Assist in recruiting, interviewing, hiring and onboarding new team members Attend and speak at live and virtual events as needed Work with industry partners and associations as needed Deliver performance reviews to help your team understand where they are doing well and where they need to improve Bring company values to life by leading from the front Qualifications You come from the Accounting and Bookkeeping industry and are well versed in the North American landscape of solution providers. You have a proven track record of managing Mid Market teams that meet or exceed revenue & performance goals. You sweat the details and are a data driven and process oriented leader, and equally important you are a great communicator and coach. You are someone who finds a way forward for your team(s) and the business. All obstacles can be overcome through the collective brilliance of the cross functional teams. You are someone who can bring these teams together to win as a company. You are comfortable having crucial conversations and delivering tough feedback, coming from a place of valuing your team’s development. You understand that the best use of your time with your team is coaching. You do so through joining your team on calls and listening to calls and providing call reviews with your team. You are passionate about helping people develop their skills and advance their careers You love to win, the right way - by helping customers solve their problems. Compensation: Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth. The final offer amount for this role will be dependent on state/location, applicable experience, and skillset of the candidate. This role has a minimum OTE of USD $200,000 and maximum OTE of USD $230,000 (plus equity, health insurance & other wellness benefits) Additional Information Why join us: Join our global SaaS scale-up company where we foster a collaborative, open, and transparent culture and work without ego. Our team comprises curious and intelligent colleagues who embrace challenges. Here's what we offer: 20 days of accrued annual leave/vacation plus 10 wellbeing days to prioritize yourself and your loved ones Additional paid day off to celebrate your birthday, along with volunteering leave Health, dental, and vision benefits starting immediately 401k Program with Employer Matching Employee Stock Options Employee recognition program Quarterly wellness allowance to invest in your personal wellness Paid subscriptions to Headspace and access to EAP & Wellbeing Platform Flexible working arrangements, supported by WFH reimbursement and technology allowance to ensure your safety while working from home Financial wellbeing allowance (since we're in the accounting business!) Experience comes in many forms, and skills are transferable, please consider applying, even if you don’t tick all the boxes. Ignition is an equal opportunity employer, providing fair consideration to all applicants regardless of background. Ignition is committed to providing accommodations throughout the hiring process. If there’s a fit, we’ll work with you to meet your accessibility needs. For questions, requests, or alternate formats, contact us at [email protected].
Develop and execute consumer promotion strategies to enhance customer engagement and retention, utilizing data analytics and cross-functional collaboration. | Requires 3+ years in marketing analytics or business operations, with strong SQL, Excel, and stakeholder management skills; experience with CRM systems is preferred. | About the Team The mission of our Consumer Retention Marketing team is to build lasting relationships with our customers as soon as they engage with DoorDash by providing them with a personalized, cross-channel experience that delights them and drives them to return to DoorDash to find the products, merchants, and deals that are relevant to them. Within the broader Consumer Retention Marketing team, the Consumer Promotions Strategy team blends data analytics with strategy to create value for our consumers by launching promotional campaigns that engage and inspire our consumers. About the Role As a Consumer Promotions Strategy Senior Associate, you will create integrated promotional strategies that accelerate consumer acquisition, engagement, and retention. You will own the execution of promotional campaigns and work to improve them through testing and experimentation, informed through ongoing analysis of customer data. You will report to the Manager, Consumer Promotions Strategy within our Consumer Retention Marketing team. You’re excited about this opportunity because you will… Identify consumer cohort trends, and suggest areas to intervene within the customer lifecycle Work with complex data sets to develop strategic, analysis-motivated consumer pricing and promotions plans Analyze campaign results to identify drivers of performance and opportunities to iterate on test structure Partner with our Lifecycle Marketing, Campaign Operations, and Strategy & Operations teams to test and manage multiple consumer promotions across hundreds of geographies across the U.S. Support promotions playbook across our US Marketplace business for consumer cohorts across the lifecycle Partner with BI and Engineering to create ETLs and ensure dynamic events and data are properly routed to our CRM platform Establish a strong working relationship with cross functional stakeholders in our Retention, Product, Tech & Operations, Analytics and Strategy teams We’re excited about you because you have… Bachelor's degree or equivalent working experience and 3+ years of experience in finance/management consulting, business operations, growth marketing/marketing analytics, or business analytics Experience digging into large data sets, translating it into applicable insights, proposing and executing data driven strategies to own the performance Strong analytical/SQL skills; able to build forecasting models for marketing campaigns Advanced Excel skills to perform complex functions Experience translating data into applicable insights for partners Strong stakeholder management and interpersonal skills Experience with CRM technology including ESPs, segmentation tools, and complex data structures and systems We expect this position to be filled by 3/29/2026. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $83,000—$122,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.