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Define and execute the technical strategy for cloud resource management and cost efficiency at Reddit, including building tools and platforms for cost observability and optimization. | Over 10 years of experience in software engineering with deep expertise in cloud-native infrastructure, operational excellence, and building observability pipelines, with proficiency in cloud platforms like AWS, GCP, or Azure. | Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 121 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. The Ads Foundations organization is responsible for the technical backbone powering Ads Monetization at scale. Within this ecosystem, efficient resource utilization is critical. Our responsibilities include: Tech Evolution & Efficiency: Bringing the Ads tech stacks into the future by architecting systems that are not only performant but financially sustainable. Cloud Resources & Data Observability: Designing and implementing the "source of truth" for cloud spend. We standardize best practices among vertical teams to make Cloud and Business impact transparent for every product launch. Cost of Revenue Engineering: We don't just track costs; we engineer solutions to optimize them. This role is responsible for the tooling and architectural patterns that allow teams to own their PnL, validate cost estimates, and forecast accurately. We are seeking a Senior Staff Engineer to serve as the Cloud Resources Technical Owner for the Ads Domain. You will be the primary engineering point of contact for the Senior Director in Ads and Cloud Operations/Resources (COR & Opex) stakeholders. You will not just advocate for efficiency, you will architect the systems that make it inevitable. What You’ll Do Technical Vision & Strategy Define and drive the technical strategy for Cloud Resource management within Ad first, ensuring that cost accountability is built into the architecture of our systems. High-Fidelity Investment Modeling: Elevate cloud estimation from guesswork to a rigorous engineering discipline. You will lead the high-quality forecasting of new cloud investments and efficiency projects, designing data-driven models to validate technical ROI before builds happen Design and implement a roadmap for Cost Observability 2.0, moving beyond simple reporting to real-time, service/team-level spend attribution and automated anomaly detection. Engineering & Tooling Leadership Design and build internal platforms that programmatically enforce PnL accountability. You will engineer (or collaborate with Core Infrastructure partners) to deliver the dashboards, alerts, and governance tools that every Ads team relies on to manage their cloud footprint. Architect automated frameworks for validating cost estimates and forecasting, replacing manual spreadsheets with data-driven software solutions. Scale & Optimization Fight for observability by instrumenting deep telemetry into our cloud infrastructure. You will be hands-on in identifying inefficiencies (e.g., underutilized clusters, uncompressed data flows) and re-architecting critical paths for cost reduction. Lead the technical validation of vendor and 3rd-party tool integration, ensuring we extract maximum engineering value from every dollar spent. Cultural & Technical Stewardship Act as a role model for the Ads domain and the wider company. You will set the standard for how engineering teams think about Cost as a Non Functional Requirement, eventually scaling these patterns to other domains. Partner with Finance and Engineering leadership to translate Cloud Spend into actionable engineering tasks (e.g., refactor Service X to use Spot instances). Who You Might Be 10+ years of software engineering experience, with a strong focus on public cloud infrastructure (AWS/GCP/Azure) and large-scale distributed systems. Engineer-First Mindset: You are comfortable writing code (Go, Python, Java) to solve infrastructure problems. You don't just ask for a report; you build the API that generates it. Deep Cloud Expertise: You have mastery over Kubernetes, container orchestration, and cloud-native storage, understanding exactly how architectural choices impact the bottom line. Operational Excellence: Proven track record of building observability pipelines (Prometheus, Grafana, Datadog) that drive operational and financial alerts. Influential Leader: Skilled at driving clarity in ambiguous spaces. You can convince a Principal Engineer to refactor their service for cost efficiency because you can prove the technical and business value. Bonus Points Experience building custom FinOps tooling or internal developer platforms. Background in performance engineering or capacity planning for high-traffic ad tech environments. Contributions to open-source projects related to cloud efficiency or observability. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k Match Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Reddit Global Days Off Generous paid Parental Leave Paid Volunteer time off #li-remote Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $232,500—$325,500 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Assist clients through the loan process, manage pipeline and conditions, and communicate effectively between sales and operations. | Requires mortgage operations experience, familiarity with Encompass, strong communication, and attention to detail. | Do you thrive in a fast-paced environment and love being the go-to resource for clients? ResiCentral is hiring a Broker Support Specialist to guide brokers through the loan process—from conditional approval to funding—while delivering top-tier service and support. If you're detail-oriented, proactive, and ready to make an impact, we want to hear from you! Job Summary You will be responsible for assisting clients during the origination lifecycle of a loan from conditional approval through funding.  The position will proactively assist clients in meeting outstanding conditions, underwriting conditions, compliance needs and provide customer service to clients.  You have exceptional communication skills, a high level of motivation thrives in a fast-paced environment, is adaptable to change, and is extremely driven.  This position is a full‑time, Monday–Friday role with standard hours of 8:00 AM–5:00 PM CST. Duties/Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Be a subject matter expert on all loan products offered by the company and the underwriting requirements for each loan product. * Maintain constant communication regarding condition status, file movement and current turn times.  * Ability to answer general questions regarding pricing and points & fees compliance fails. * Have a thorough understanding of the processes required to successfully move a loan from conditional approval to funding. * Monitor a pipeline of active loans submitted by clients.   Manage target closing dates and expiring locks.  * Review conditional approval upon issuance from Underwriting and work with client to understand and upload underwriting conditions on suspended or approved loans.    * Act as the liaison between sales and operations for all client needs. * Assist with other support teams when back up is needed. * Perform weekly pipeline calls with sales and clients. * Review daily reports to monitor and address lock expirations.  * Assist new brokers, new loan officers, new processors and new AEs learning the systems. * Basic restructuring of loans and product changes, assisting clients with the COC process.    Required Skills/Abilities * Three years or more experience in mortgage operations or a mortgage support function * Preferred Wholesale mortgage experience with Encompass  * Must be able to type 35 wpm, operate a 10-key calculator and be familiar with on-line data operations.  * Must have ability to diplomatically handle difficult situations and manage priorities daily. * Strong written/verbal communication skills. Willingness to make calls to clients.  * Unwavering attention to detail. * Provide exemplary service in all client interactions and communications; always uphold the ResiCentral service standards and exercise good judgment. Physical Requirements * Prolonged periods sitting at a desk and working on a computer. Travel Required * None Education and Experience * High School graduate or equivalent Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  Monday–Friday, 8 AM to 5 PM CST

Provide tier 3 application support, troubleshoot issues, and collaborate cross-functionally to improve support processes and customer experience. | 2-4 years in technical support, familiarity with ticketing systems, troubleshooting skills, and possibly API or SIS systems knowledge. | Who we’re looking for: A ParentSquare Support Application Specialist is a true champion for our customers, with customer service and empathy built into their DNA. You’ll serve as the point of escalation for the support team and will be directly interacting with users across email, chat, and phone. You know our product inside and out, solving tickets quickly and efficiently without ever sacrificing the customer experience. When issues require escalation, you act as the intermediary to ensure no detail is missed. Beyond direct support, you play a critical role in strengthening our customer support operations. You’ll develop, implement, and maintain the policies, procedures, and software that empower our support teams to deliver consistently excellent service. By analyzing support interaction data, you’ll identify opportunities for product improvements and collaborate cross-functionally to elevate the overall customer experience with ParentSquare and Remind. You’ll also validate and manage escalations to ensure timely resolution. Your work directly impacts our ability to grow, continuously improve, and provide the passionate, extra-mile support our customers deserve. Most importantly, you’re someone who shares in our passion for improving the lives of students through communication. This role will include: Application & Agent Support Provide Tier 3 agent and application support, including troubleshooting software applications, answering questions, and providing guidance to promote efficient use. Resolve support issues quickly and efficiently, clarifying customer needs and identifying the best solutions while ensuring a positive experience. Maintain updated knowledge of all company products and services to effectively educate and assist customers. Take detailed notes of customer interactions in the ticketing system to ensure accurate records and follow-up. Escalate tickets to integration services or engineering teams when issues cannot be resolved directly. Incident, Problem & Change Management Identify, record, prioritize, investigate, and resolve incidents and problems to ensure service continuity. Coordinate and document changes or updates to support applications, including planning, testing, and implementation to safeguard functionality and performance. Work closely with engineering to manage SIS migrations and related projects. Release & Process Management Manage product releases, including planning, coordinating, and communicating activities to support teams for smooth transitions. Monitor and maintain support processes, macros, and tools to ensure efficiency and accuracy. Data & Insights Generate reports and analyze data regarding application usage, performance, incidents, and processes to identify trends and improvement opportunities. Collect and record customer feedback, sharing insights with cross-functional teams for continuous improvement. Cross-Functional Collaboration Partner with development, infrastructure, integration services, sales, and security teams, as well as business stakeholders, to meet support application requirements and align solutions with organizational needs. Collaborate with our BPO partner to ensure alignment on support processes, escalations, and service quality, driving consistency across internal and external support teams. Our ideal candidate will have the following: 2–4 years in technical or application support (SaaS/EdTech preferred). Proficiency with ticketing systems (Zendesk ideal) and escalation workflows. Strong troubleshooting, communication, and problem-solving skills. Familiarity with SIS systems, rostering, or API integrations is a plus. Bachelor’s degree, or equivalent work experience. *For this particular role, we are looking for someone located in the Pacific/Mountain/Central regions to work primarily Pacific timezone hours The perks of working for us are great! You’ll get your foot in the door as our company continues to grow. We’re big believers in work-life balance and provide: Employer-paid health insurance (including dependent coverage) An employer-matched 401K retirement savings program from day 1 Paid Parental Leave Stock options Health + wellness reimbursements PTO that increases each year 16 paid holidays, including your birthday! As a fully remote team, we’ll make sure you have all the tools and equipment you need to make your home office a place where you can thrive. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The salary range for this role will be approximately $60,000 - $71,000, DOE.

Design and operate large-scale data pipelines and systems to support AI/ML features in healthcare. | Extensive experience in data engineering, distributed systems, and supporting ML teams, with proficiency in Python, SQL, and modern data architectures. | Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging. About the Role As a Senior Data Engineer focused on AI/ML, you'll architect, build, and operate the specialized data infrastructure that powers Tebra’s intelligent features. You will serve as a technical subject matter expert in data systems, partnering closely with Machine Learning Engineers to transform raw, messy healthcare data into high-quality training sets and real-time inference features. This is a hands-on role where you will own large data sub-systems, translating business requirements into software solutions that accelerate our ability to deploy AI. You’ll tackle technical challenges head-on—from data versioning to feature serving—ensuring our ML models are fed by reliable, scalable, and performant pipelines. Your Area of Focus Architect and write software that solves complex business problems, specifically designing scalable pipelines for feature extraction, training data generation, and model monitoring logs. Own and serve as a Subject Matter Expert (SME) for large software systems, such as the organization's Feature Store or Data Lakehouse, ensuring data availability for both experimentation and production inference. Continuously monitor data pipelines in production, detect data drift or quality anomalies, and implement automated recovery systems to ensure the reliability and freshness of features and training data over time. Lead Engineering Design Reviews, providing well-articulated and reasoned explanations for architecture decisions (e.g., choosing between batch processing for training vs. real-time streaming for inference). Write software frameworks that can be extended by others on the team, such as automated data quality checks and schema validation tools that prevent training-serving skew. Translate business requirements into software solutions, bridging the gap between raw data sources and the structured inputs needed for advanced ML models. Know when and how to optimize complex code, specifically tuning Spark jobs or SQL queries to handle massive datasets required for Large Language Model (LLM) fine-tuning or deep learning. Collaborate cross-functionally including ML engineers to implement MLOps best practices, including data versioning, lineage tracking, and reproducibility. Expert at scoping tasks, breaking down complex data infrastructure initiatives into manageable deliverables for the squad. Your Professional Qualifications 5+ years of professional software development experience. Deep technical subject matter expertise in 3+ general areas of software development (e.g., Big Data Processing, Distributed Systems, Data Modeling). 3+ years of hands-on experience in Data Engineering with a focus on supporting analytics or data science teams. Advanced proficiency in Python and SQL. You are comfortable writing production-grade code for data transformation and orchestration (not just scripts). Proven ability to architect and write software that enables ML at scale—moving beyond simple ETL to building robust data platforms. Strong background in modern data infrastructure relevant to AI (e.g., Spark, Airflow, Kafka, Vector Databases). Experience with Data Lake/Lakehouse architectures (e.g., Databricks, Snowflake, Delta Lake) and understanding how to structure data for efficient model training. Familiarity with MLOps concepts: You understand the difference between a training set and a test set, and you know what "data leakage" is and how to prevent it in the pipeline. Proven ability to deploy and maintain data systems in production with CI/CD, monitoring, and alerting. Excellent technical communication and a product mindset—comfortable driving initiatives from concept to delivery. Bonus Points Background in healthcare software operations or working with structured business data. Experience implementing or managing a Feature Store (e.g., Feast, Tecton). Familiarity with Data Versioning Control tools (e.g., DVC, LakeFS). Published research or conference papers in data engineering, distributed systems, or machine learning. Experience with retrieval-augmented generation (RAG) pipelines or vector search infrastructure. Contributions to open-source data or ML infrastructure projects. (For Recruiter use only) #LI-SS1 #LI-Remote We are dedicated to attracting and retaining top talent with competitive and fair compensation. For this position, this range reflects our Zone 1 (National Average) pay band. Your specific compensation is thoughtfully determined by your experience, qualifications, the specific requirements of the role, and your Geo Zone. Our geo-zone system ensures your pay is competitive for your location, recognizing varying costs of labor across regions. Our four geo zones are designed to reflect this: Zone 1: National Average Zone 2: Moderately Higher Cost Regions Zone 3: High-Cost Regions Zone 4: Lower-Cost Regions Beyond base compensation, Tebra offers eligible employees the opportunity for variable pay and a robust benefits package, reflecting our commitment to your overall well-being. In compliance with California pay transparency laws, the specific compensation range applicable to your Geo Zone will be shared during your initial talent screen. Zone 1 (National Average) $142,000—$162,500 USD About Tebra Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra. Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today. Our Values Start with the Customer We get to know our customers - and their patients - and look at the world through their lens. Keep It Simple Healthcare is too complex. We aim to simplify it for everyone. Stay Entrepreneurial We reject the status quo and solve problems with creativity, perseverance, and a bias to action. Better Together We are diverse, humble, and collaborative. We put the team first and win together. Celebrate Success Life is short and joy is underrated. We take time to have fun and celebrate success. Perks & Benefits United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences. Costa Rica: To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences. Compliance & Privacy Disclosures NOTE: Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/ If you would like to report a fraudulent Tebra job posting, please contact us at talentacquisition@tebra.com and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too. As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.

Serve as a national media spokesperson, develop media strategy, and manage rapid response efforts for API. | Requires 7-10 years of media relations experience, on-the-record spokesperson skills, and knowledge of policy and political environments. | This role serves as a primary national media spokesperson for the American Petroleum Institute, operating at the center of a fast-moving political, policy, and geopolitical environment. The position helps drive proactive national media strategy, shapes coverage at moments of political and regulatory inflection, and positions API as the definitive voice of the U.S. oil and natural gas industry. The role builds and maintains trusted relationships with top-tier national reporters and engages directly with journalists to explain nuanced policy positions and articulate the industry’s perspective with clarity and authority. In close partnership with members of the media team, this position helps drive a disciplined, day-to-day rapid response media operation — ensuring timely, coordinated engagement across breaking news cycles, major policy debates, election cycles, economic developments, and global events. Working closely with API leadership, policy experts, government affairs, and communications colleagues, the role translates complex issues into clear, compelling narratives that resonate beyond Washington and reinforce API’s broader advocacy priorities. It staffs and prepares API executives and subject-matter experts for high-profile media engagements, providing strategic counsel, message development, and hands-on preparation to ensure clarity, confidence, and message discipline. Duties/Responsibilities * Serve as an on-the-record national spokesperson, representing API in high-profile print, digital, broadcast, and cable interviews. * Engage directly with national reporters in both proactive and reactive settings, clearly articulating API’s policy positions and industry perspective on complex and evolving issues and correcting the record as necessary. * Build, cultivate, and maintain strong relationships with top-tier national reporters, editors, and producers. * Help develop and execute national media strategy in partnership with the broader media team, ensuring message discipline and narrative consistency. * Help lead day-to-day rapid response efforts, monitoring coverage, identifying emerging narratives, and deploying timely messaging under tight deadlines. * Develop and pitch proactive storylines tied to major policy debates, industry milestones, economic developments, and geopolitical events. * Secure strategic placements, background briefings, editorial board meetings, exclusives, and on-the-record opportunities for API leadership and subject-matter experts. * Anticipate emerging media risks and political flashpoints; develop clear, concise guidance during high-pressure moments and crisis situations. * Staff and prepare API executives and policy experts for national media engagements, including interview briefs, Q&As, prep sessions, and rehearsal support. * Translate complex legislative, regulatory, and economic issues into compelling, media-ready messaging. * Identify opportunities to tap into the news cycle and reach the press through timely digital media engagement. * Draft and distribute press statements, talking points, backgrounders, and media materials with accuracy and strategic clarity. * Coordinate closely with policy, government affairs, legal, digital, and public affairs teams to ensure alignment across communications channels. * Engage member companies to align messaging and coordinate media activity during high-visibility moments. * Partner with external firms and consultants as needed to extend reach and execution capacity. Key Relationships * Reports directly to the Director of External Communications. Qualifications * Requires a minimum of 7-10 of experience in communications, public relations, public affairs or a similar role and subject matter expertise. * At least 5 years of media relations experience, including experience as an on-the-record spokesperson. * Demonstrated ability to engage confidently and credibly with national reporters, explaining complex policy issues with clarity and composure. * Excellent interpersonal, written, and verbal communication, project management, and operational skills are essential. * Bachelor's degree in relevant area, or other related field equivalent work experience.  * Outstanding writing/editing skills with excellent attention to detail. * Ability to respond promptly to executive and members’ needs and solicit team feedback to meet project deadlines, while maintaining high-quality results. * Self-starter who takes initiative with experience working both independently and well with others is essential. * Working knowledge of policy issues, Congress, the Executive Branch, and political debate.  * Ability to perform in a fast work environment and multi-task multiple projects and initiatives under tight deadlines. * Ability to provide informed media counsel and exercise sound judgment when interacting with reporters. Physical Requirements * Able to remain in a stationary position working on a computer * Move about the office to access office machinery, meeting rooms, etc. on occasion * Operate a computer and other office machinery such as printers and copy machines * Transport items and equipment up to 10 lbs. on occasion Travel Requirements *  Up to 25%  Percentage of travel time expected for the position, where the travel occurs, such as locally or in specific countries or states, and whether the travel is overnight. This job outline describes the typical accountabilities and requirements of the position and should not be construed as an all-encompassing description of every duty performed by or expected of the incumbent.   EEO Statement API is an equal opportunity employer.  We are committed to fostering a diverse and inclusive workplace. All aspects of employment will be based on merit, competence, performance, and business needs. Our success in maintaining a reputation for professional excellence depends on selecting the best qualified candidates. Achieving this objective means that no employee or applicant for employment will be discriminated against because of race, color, religion, age, gender expression or identity, sexual orientation, pregnancy (including childbirth, related medical conditions, breastfeeding, and reproductive health decisions), genetic information, national origin, disability, marital status, personal appearance, family responsibilities, political affiliation, matriculation, credit information, the status as a victim or family member of a victim of domestic violence, stalking or sexual offense, or any prohibited basis under federal, state or local law.  API is committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources Department via email at HumanResources@api.org [HumanResources@api.org].   Candidates are typically hired at a point in the salary range based on prior experience, education, and market demand for the role; candidates are also compared internally to their peers.  API offers a comprehensive benefits package for our employees and their families. More information about our benefits may be found at api.org/about/careers/benefits [https://api.org/about/careers/benefits].

Lead end-to-end delivery of CRM projects ensuring alignment with customer goals and technical requirements. | 5+ years of enterprise SaaS or CRM project management experience, with proficiency in project management tools and methodologies, and experience with major CRM platforms. | It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description About the Role We are seeking an experienced Technical Project Manager (TPM) to join our NowNext CRM Execution Team. In this role, you will lead the planning, execution, and delivery of complex CRM & Industry Workflow implementations on the ServiceNow Now Platform, working closely with customers, partners, and internal teams. Because NowNext CRM is a new category, we welcome candidates with backgrounds in Salesforce, Pega, Microsoft Dynamics, or Oracle CX who can apply their CRM expertise and quickly adapt to ServiceNow. Your leadership will ensure projects are delivered on time, within scope, and—most importantly—aligned to measurable business outcomes. This position requires a strong blend of technical understanding, project management discipline, and customer-facing leadership. You will partner with solution architects, technical consultants, and product teams to drive project success from initiation through go-live, with a focus on quality, adoption, and value realization. Key Responsibilities Lead end-to-end delivery of NowNext CRM projects, ensuring alignment with customer goals, technical requirements, and best practices. Develop and maintain project plans, schedules, risk registers, RAID logs, and communication strategies. Serve as the primary point of contact for customers, providing clear status updates, issue resolution, and escalation management. Coordinate cross-functional delivery teams including internal consultants, partner resources, and customer stakeholders. Manage project budgets, forecasts, and resource allocation to ensure efficiency and cost-effectiveness. Facilitate technical and business discussions to translate requirements into actionable workstreams across sales, CPQ/CLM, order management, service, field service, and AI agents. Ensure adherence to ServiceNow delivery methodologies (NowCreate, Rapid Development) while incorporating agile and hybrid approaches as appropriate. Drive AI-first delivery by prioritizing agentic AI use cases (e.g., case deflection, guided selling, contract AI) and reporting on outcomes. Capture lessons learned and contribute to continuous improvement of delivery playbooks and methodologies. Qualifications Required 5+ years of project management experience delivering enterprise SaaS or CRM/Industry solutions. Proven track record managing multi-workstream technical implementations with large, complex enterprises. Strong understanding of CRM and industry workflows such as lead-to-cash, customer service management, CPQ/CLM, and field service. Experience delivering projects on at least one major CRM/workflow platform: ServiceNow (preferred, training provided for cross-platform candidates) Salesforce Sales/Service/CPQ Pega CRM/Case Management Microsoft Dynamics, Oracle CX, or SAP CX (also valued). Proficiency in project management tools (e.g., ServiceNow’s SPM, MS Project, Smartsheet, Jira) and methodologies (Agile, Hybrid, Waterfall). Excellent communication, negotiation, and stakeholder management skills, with experience engaging C-level executives. Experience managing third-party/partner resources in delivery engagements. Preferred ServiceNow project experience, particularly in Customer & Industry Workflows. Certifications: ServiceNow CSA/CIS, Salesforce Admin/Cloud/CPQ Specialist, Pega CSA/CSSA, or PMP/Prince2/SAFe. Familiarity with NowCreate methodology and ServiceNow’s Expert Services ecosystem. Technical background or the ability to engage in solution design discussions. Industry expertise in telecom, financial services, insurance, or public sector (our lighthouse verticals). Certification Requirements ServiceNow Certified System Administrator (CSA) required within 90 days of hire. Familiarity with NowCreate and ServiceNow delivery methodologies required within first 6 months. A CIS certification (CSM, FSM, or Sales) is strongly encouraged within the first year to ensure effective governance of CRM delivery. Success in this Role Looks Like You consistently deliver projects on time and within budget, while exceeding customer expectations. You drive measurable business outcomes, such as: 20–40% reduction in lead-to-cash cycle times. 25–50% of Tier-1 requests automated by AI agents. Improved CSAT/NPS and field first-time-fix rates. You foster strong, collaborative relationships between customers, partners, and internal teams. You proactively identify risks and resolve them before they impact project success. You champion a customer-outcome-focused mindset, ensuring solutions deliver real value. Why Join Us? As part of the NowNext CRM Execution Team, you’ll be at the forefront of reshaping the CRM category with AI-powered workflows. This is a high-visibility role with a direct impact on lighthouse customer success and the future of ServiceNow’s CRM strategy. You’ll bring your Salesforce, Pega, or ServiceNow expertise and help define the playbook for an entirely new way of working. Qualifications To be successful in this role you have: Required 5+ years of project management experience delivering enterprise SaaS or CRM/Industry solutions. Proven track record managing multi-workstream technical implementations with large, complex enterprises. Strong understanding of CRM and industry workflows such as lead-to-cash, customer service management, CPQ/CLM, and field service. Experience delivering projects on at least one major CRM/workflow platform: ServiceNow (preferred, training provided for cross-platform candidates) Salesforce Sales/Service/CPQ Pega CRM/Case Management Microsoft Dynamics, Oracle CX, or SAP CX (also valued). Proficiency in project management tools (e.g., ServiceNow’s SPM, MS Project, Smartsheet, Jira) and methodologies (Agile, Hybrid, Waterfall). Excellent communication, negotiation, and stakeholder management skills, with experience engaging C-level executives. Experience managing third-party/partner resources in delivery engagements. Preferred ServiceNow project experience, particularly in Customer & Industry Workflows. Certifications: ServiceNow CSA/CIS, Salesforce Admin/Cloud/CPQ Specialist, Pega CSA/CSSA, or PMP/Prince2/SAFe. Familiarity with NowCreate methodology and ServiceNow’s Expert Services ecosystem. Technical background or the ability to engage in solution design discussions. Industry expertise in telecom, financial services, insurance, or public sector (our lighthouse verticals). Certification Requirements ServiceNow Certified System Administrator (CSA) required within 90 days of hire. Familiarity with NowCreate and ServiceNow delivery methodologies required within first 6 months. A CIS certification (CSM, FSM, or Sales) is strongly encouraged within the first year to ensure effective governance of CRM delivery. Success in this Role Looks Like You consistently deliver projects on time and within budget, while exceeding customer expectations. You drive measurable business outcomes, such as: 20–40% reduction in lead-to-cash cycle times. 25–50% of Tier-1 requests automated by AI agents. Improved CSAT/NPS and field first-time-fix rates. You foster strong, collaborative relationships between customers, partners, and internal teams. You proactively identify risks and resolve them before they impact project success. You champion a customer-outcome-focused mindset, ensuring solutions deliver real value. Why Join Us? As part of the NowNext CRM Execution Team, you’ll be at the forefront of reshaping the CRM category with AI-powered workflows. This is a high-visibility role with a direct impact on lighthouse customer success and the future of ServiceNow’s CRM strategy. You’ll bring your Salesforce, Pega, or ServiceNow expertise and help define the playbook for an entirely new way of working. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Employee Type: Regular Region: AMS - North America and Canada Work Persona: Remote

Manage day-to-day earned media engagement, develop strategic media materials, and support high-level media interactions to shape public policy narratives. | Requires 3+ years of media relations experience, excellent communication skills, knowledge of policy issues, and ability to work in a fast-paced environment. | The Manager of Media Relations plays a central role in managing earned media opportunities for the American Petroleum Institute, helping shape national conversations around energy and public policy. Operating in a fast-moving political and media environment, this position drives day-to-day media engagement, advances proactive storylines tied to major legislative and regulatory debates, and supports rapid response efforts during breaking news cycles. This role collaborates across communications, public affairs, policy, and government relations teams to translate complex developments into clear, compelling narratives and manage issues in real time. The ideal candidate is a news-savvy communications professional who closely follows the political and media landscape, understands the nuances of complex policy issues, and thrives in a high-energy, deadline-driven environment. This position offers the opportunity to grow and develop within a fast-paced media team, contributing meaningfully to integrated advocacy efforts and high-visibility public policy debates. Duties/Responsibilities * Manage day-to-day earned media engagement across national and priority markets, advancing API’s policy priorities in the press. * Draft and distribute press releases, media advisories, statements, talking points, Q&As, fact sheets, op-eds, and executive briefing materials with accuracy and strategic clarity. * Identify and pitch proactive media opportunities tied to legislative, regulatory, and industry developments across national outlets, trade publications, podcasts, broadcast programs, and key state media. * Support CEO and API leadership media engagements by developing briefing materials, drafting talking points, coordinating logistics, and assisting with strategic pitching efforts. * Support real-time issue management by developing timely messaging during breaking news and high-scrutiny policy moments. * Monitor news coverage and emerging narratives daily; support API’s war room efforts to stay ahead of the news cycle and shape proactive and reactive activity. * Research policy developments and collaborate with policy experts to ensure communications are factually sound and strategically aligned. * Build and maintain working relationships with reporters and editors across print, digital, radio, and broadcast outlets. * Maintain and ensure accurate, targeted media databases and press lists to reach the right reporters and expand API’s media footprint. * Partner with digital and strategic communications teams to amplify media engagements, tap into the broader news cycle, and engage with members of the press across social platforms. * Staff and prepare subject-matter experts and executives for media engagements, including drafting interview materials and coordinating logistics. * Contribute to integrated advocacy campaigns that align earned media with broader public affairs objectives. Key Relationships * Reports directly to the Director of External Communications. Qualifications * Requires a minimum of 5-7 years of experience in communications, public relations, public affairs or a similar role and subject matter expertise. * At least 3 years of media relations experience. * Excellent interpersonal, written, and verbal communication, project management, and operational skills are essential. * Bachelor's degree in relevant area, or other related field equivalent work experience.  * Outstanding writing/editing skills with excellent attention to detail. * Ability to respond promptly to executive and members’ needs and solicit team feedback to meet project deadlines, while maintaining high-quality results. * Self-starter who takes initiative with experience working both independently and well with others is essential. * Working knowledge of policy issues, Congress, the Executive Branch, and political debate.  * Ability to perform in a fast work environment and multi-task multiple projects and initiatives under tight deadlines. * Ability to provide informed media counsel and exercise sound judgment when interacting with reporters. Physical Requirements * Able to remain in a stationary position working on a computer * Move about the office to access office machinery, meeting rooms, etc. on occasion * Operate a computer and other office machinery such as printers and copy machines * Transport items and equipment up to 10 lbs. on occasion Travel Requirements *  Up to 25%  Percentage of travel time expected for the position, where the travel occurs, such as locally or in specific countries or states, and whether the travel is overnight. This job outline describes the typical accountabilities and requirements of the position and should not be construed as an all-encompassing description of every duty performed by or expected of the incumbent. EEO Statement API is an equal opportunity employer.  We are committed to fostering a diverse and inclusive workplace. All aspects of employment will be based on merit, competence, performance, and business needs. Our success in maintaining a reputation for professional excellence depends on selecting the best qualified candidates. Achieving this objective means that no employee or applicant for employment will be discriminated against because of race, color, religion, age, gender expression or identity, sexual orientation, pregnancy (including childbirth, related medical conditions, breastfeeding, and reproductive health decisions), genetic information, national origin, disability, marital status, personal appearance, family responsibilities, political affiliation, matriculation, credit information, the status as a victim or family member of a victim of domestic violence, stalking or sexual offense, or any prohibited basis under federal, state or local law.  API is committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources Department via email at HumanResources@api.org [HumanResources@api.org].   Candidates are typically hired at a point in the salary range based on prior experience, education, and market demand for the role; candidates are also compared internally to their peers.  API offers a comprehensive benefits package for our employees and their families. More information about our benefits may be found at api.org/about/careers/benefits [https://api.org/about/careers/benefits].

Lead and support bridge engineering projects, advancing bridge technologies and digital workflows, while mentoring staff. | Requires 15+ years in bridge engineering, PE and SE licenses, expertise in bridge analysis, BIM, and software tools. | BRIDGE PRACTICE Michael Baker International has addressed bridge design, construction and preservation challenges with innovative and sustainable solutions. Exemplifying its depth and versatility in the bridge space, Michael Baker International, ranked Number Seven by Engineering News-Record in its annual ranking of Bridge Design Firms in the United States, has partnered with clients on a full spectrum of bridge types-from conventional grade separations to major, complex river crossings, including trusses, arches, box girders and cable-stayed bridges. DESCRIPTION Michael Baker International is seeking a Senior Bridge Engineer - Bridge Technologies to support the design, delivery, and advancement of bridge and structural engineering projects. This role combines technical leadership, project delivery oversight, and innovation in bridge technologies, with a strong emphasis on internal collaboration, quality, and operational excellence. Reporting to the Structural Department Manager and working closely with Bridge Practice Leadership, engineering teams, technology groups, and IT, this position leads discipline-level design activities while advancing the adoption of BIM, software tools, automation, artificial intelligence, and machine learning to improve efficiency and consistency across bridge projects. The role also champions full life-cycle BIM and digital information management for complex bridge structures, while mentoring staff and establishing firm-wide standards and best practices. RESPONSIBILITIES Serve as a technical and structural task lead for bridge projects, coordinating design tasks, schedules, and deliverables. Lead and support complex bridge analysis and design efforts, including the use of finite element modeling and advanced bridge analysis tools. Drive and oversee strategic internal initiatives focused on advancing bridge technologies, digital delivery, and automation. Identify, prioritize, and support the development of technology initiatives involving software development, BIM workflows, automation, AI, and machine learning to improve project efficiency and resource utilization. Collaborate with Bridge Practice Leadership, Bridge Technology/Software teams, engineers, Consulting and Technology Solutions, IT, and other internal groups to ensure alignment and consistent implementation of technology strategies. Provide leadership in the development and implementation of BIM strategies across the full bridge life cycle, supporting digital information management and data-driven design and maintenance approaches. Perform technical reviews and quality checks to verify compliance with design standards, quality requirements, and applicable codes. Monitor adherence to QA/QC procedures and project deadlines in coordination with quality assurance teams. Support and oversee project-specific safety and Health and Safety Plan requirements. Develop, maintain, and promote firm-wide work standards and best practices related to bridge design, technology, and digital delivery. Provide regular status updates on technical progress and project delivery to the Structural Department Manager. Support proposal development efforts by providing technical input and documentation, as needed. Maintain awareness of emerging technical developments, tools, and industry trends related to bridge engineering and technology. May support or lead internal training or educational courses to advance technical knowledge within the organization. Mentor, coach, and guide engineers and technical staff, supporting career development and strengthening firm-wide technical capabilities. Assist in identifying and developing technical resources and talent within areas of subject matter expertise. PROFESSIONAL QUALIFICATIONS Bachelor’s or Master’s degree in Civil Engineering, Structural Engineering, Engineering Management, or a related discipline (Master’s preferred). Tennessee Professional Engineer (PE) license required; Structural Engineer (SE) license required. 15+ years of progressive experience in bridge engineering, including technical leadership responsibilities. Extensive experience with Illinois bridge design and maintenance policies and procedures. Demonstrated expertise in complex bridge analysis and design using finite element software. Strong proficiency with computer-aided bridge design, analysis, and load rating tools. Advanced knowledge of BIM for bridge design and life-cycle applications. Strong computer skills, including Microsoft Office and Excel. Demonstrated involvement in industry and professional organizations. Recognized technical authority with a passion for advancing bridge engineering technology. Proven ability to work independently and collaboratively within multidisciplinary teams. Strong written and verbal communication skills with excellent command of the English language. Valid driver’s license required. COMPENSATION The approximate compensation range for this position is $124,000 to $180,000. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location. Michael Baker International, a leading provider of engineering and consulting services, including design, planning, architectural, environmental, construction and program management, has been solving some of the world’s most complex infrastructure challenges for more than 85 years with a legacy of expertise, experience, innovation and integrity. Based in Pittsburgh and with nearly 100 offices nationwide, we partner with clients on everything from roads, bridges, tunnels, mass transit, and airports, to water treatment plants, arctic oil pipelines, environmental restoration and specialized overseas construction. We serve as a trusted adviser to the communities we serve, making them safer, more accessible, more sustainable and more prosperous. We provide visionary leadership in facilitating transformational change for our clients. Our work delivers differentiating innovations and dedicated experts who challenge the status quo and share a world of diverse experience and an impassioned entrepreneurial spirit. We deliver quality of life. We Make a Difference. Michael Baker International is proud to be an Equal Opportunity Employer. Michael Baker International provides equal employment opportunity for all persons, in all facets of employment. Michael Baker International maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks. We encourage all qualified applicants to apply for any open position for which they feel they are qualified and all will receive consideration for employment without regard to race, color, religion, creed, age, gender, sexual orientation, gender identity, national origin, citizenship status, marital status, familial status, pregnancy or childbirth, genetic information, disability, protected veteran status, status with regard to public assistance, or membership or activity in a local human rights commission, or any other legally protected status. EEO is the Law. Applicants to and employees of Michael Baker International are protected under Federal law from discrimination. *It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *There is no current application deadline. Michael Baker will continue to accept applications on an ongoing basis until the position is filled or no longer needed.

Build and evolve core AI platform capabilities supporting multi-step AI workflows and system integrations. | 3+ years of professional software engineering experience with backend or platform systems, experience with GenAI-powered systems, and proficiency in Python and AI frameworks. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara’s Revenue Operations AI & Data Team is building the future of how we go to market — with intelligence, personalization, and speed. We’re a high-impact team of builders, scientists, and strategists focused on transforming sales operations through AI. Our mission is to help sellers reach the right customer at the right time with the right message — and to put everything they need at their fingertips, whether that’s data from Salesforce, context from a past call, or content that wins deals. As a Software Engineer II, AI Platform, you’ll help implement the design and contribute to the development of core platform capabilities that power Samsara’s next generation of AI-driven experiences. You’ll focus on supporting senior ICs on the team by building scalable, reliable systems that enable multi-step AI workflows, model execution, and integrations across products, rather than individual features. This role sits at the intersection of distributed systems and applied AI, where correctness, extensibility, and operational excellence matter as much as speed. You’ll partner closely with Senior ICs, AI engineers, and cross-functional teams to shape shared execution patterns, define platform contracts, and evolve the foundations that support S+Engine and future AI use cases. You’ll be empowered to make architectural decisions, move fast on early iterations, and help turn emerging AI capabilities into a durable, production-grade platform that other teams can build on with confidence. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Build and evolve core AI platform capabilities that enable teams to develop, run, and scale GenAI-powered applications across Samsara. Design and implement shared execution patterns, APIs, and services that support multi-step AI workflows and system integrations. Develop reliable, extensible backend systems that power AI-driven experiences used across the sales funnel and beyond. Work hands-on across the stack, from backend services and execution infrastructure to integration with AI models and tooling. Collaborate closely with AI engineers, data scientists, product partners, and sales operators to turn emerging AI use cases into production-ready platform capabilities. Minimum requirements for the role: 3+ years of professional software engineering experience (excluding internships/contract roles), with a strong emphasis on building and operating large-scale, production backend or platform systems. Hands-on experience building and operating GenAI-powered systems in production, including integration with large language models (LLMs) or similar AI services. Experience implementing GenAI workflows such as prompt orchestration, tool execution, routing, or multi-step reasoning pipelines. High proficiency in backend programming languages (e.g., Python, Java, Go, or similar) and experience building reliable services with clear input/output schemas. Expert in Python and substantial knowledge on different GenAI frameworks (e.g., LangChain, OpenAI SDK, MCP, etc.) Familiarity with GenAI quality and safety considerations, such as validation of model outputs, structured responses, retries/fallbacks, and basic evaluation or monitoring approaches. Strong product sense and ability to work in fast-paced, cross-functional environments. Located in and authorized to work in the United States (this is a fully remote role). An ideal candidate also has: Experience working on AI products in a sales, go-to-market, or revenue operations context. Familiarity with enterprise tools like Salesforce, Gong, Outreach, or similar CRM/enablement platforms. Experience integrating with vector databases, retrieval systems, or streaming voice/chat pipelines. A track record of leading major technical initiatives or mentoring engineers in high-growth teams. Exposure to infrastructure considerations such as cost optimization, model evaluation, observability, and latency management. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. $113,645—$171,900 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Ensure the availability and reliability of enterprise SaaS services, automate operations, and improve monitoring tools. | Extensive experience with DevOps tools, cloud environments, scripting languages, and security practices, with a minimum of 5 years in a similar role. | Embark on a transformative career with RAVE Aerospace in Laramie, Wyoming, where we are forging an unparalleled in-flight entertainment ecosystem. As a visionary senior developer or architect, you will be instrumental in evolving our platform that promises a seamless and engaging digital experience for air travelers. With SPI, you'll leverage modern technology to integrate the comforts of ground-based connectivity into the realm of aviation, creating an airborne digital oasis. We offer a work environment that prizes innovation and a balanced approach to life's demands, characterized by a flexible hybrid work schedule and extended weekends. Our team in Laramie is not just building software; we're crafting experiences that allow passengers to enjoy connectivity and entertainment as they soar through the skies. Join us to elevate the journey of air travel and to elevate your career to its highest potential. The Senior DevOps Engineer can expect to work with complex software applications on a variety of networked, embedded platforms. They will have the opportunity to work on a broad range of software products globally. This role serves as the focal point for the success of our enterprise class SaaS service offerings across the company. The Senior DevOps Engineer ensures continuity of the company’s SaaS Services to prevent any significant disruption of normal operations of our enterprise service offerings and operates 24/7/365 days a year. This role increases overall confidence in the services that are being delivered and ensures proper communication to the company’s customers during any disruption of normal operations. The primary objective of this role is to oversee and ensure critical applications and services provided are available and working as expected for customers, while the secondary objective is to develop and improve existing service monitoring tools through additional integrations, automation and collaboration. The Senior DevOps Engineer will have experience with various version control systems, build tools and cloud automation tools. This individual will work closely with product development and content delivery teams. This role offers an exciting opportunity to work on complex issues where analysis of data requires an in-depth evaluation across multiple technology domains. Duties and Responsibilities: Investigate and resolve customer complaints and inquiries Work per escalation, notification and incident practices to meet or exceed SLA’s Build and maintain tools for builds, deployment, monitoring, and engineering Automate and streamline our operations and processes Troubleshoot and resolve issues in our dev, test, and production environments Engage and participate in Scrum software development, including planning, retrospectives, continuous improvement Work in a highly collaborative team environment Identify ways to improve things and to make them more reliable and champion them through to completion Perform other job-related duties as assigned Bachelor’s Degree or higher in Computer Science, Engineering, or equivalent work experience 5+ years of experience working as a Sec DevOps Engineer in a software engineering or cloud technology capacity 4+ years of experience with Linux and some Windows environments and languages (Bash, Powershell, C++ and Python) Experience with CM Tools such as SVN, Artifactory, Puppet, Ansible, Chef, Docker, Kubernetes, SaltStack, Kafka or an equivalent Experience with software build tools and continuous integration tools (Jenkins, TeamCity) At least 2 years of professional experience with using version control systems (Perforce, SVN, Git, etc.), including branching and merging strategies Experience with engineering systems Preferred experience with security testing at scale by building and implementing static and dynamic analysis tools, integrating security into CI/CD workflows for everyday deployments Preferred 2+ years of experience working in a security role handling on premise and cloud infrastructures Preferred strong understanding of automation tools In addition to a comprehensive package of health benefits that include company contributions, RAVE Aerospace offers a variety of additional benefits and perks to enhance your work-life balance experience including but not limited to: - A home allowance to elevate your home workspace - Discretionary bonus program - Future financial security with a 401(k) program with company match - Paid time off covering vacations, personal time off and sick days, capped off by an exciting year-end holiday shutdown - Embraced flexibility with our alternative work schedule (9/80) to navigate your workweeks with every other Friday off