Latest Jobs

Manage teams and drive sales performance through strategic leadership and operational improvements. | Experience motivating and managing sales teams and executing sales strategies to meet goals. | As a Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences. What You’ll Do: Motivate associates to deliver outstanding customer service – train, coach and lead by example Develop relationships to grow your department business Execute all duties of a sales associate and meet individual sales and account goals Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals Provide feedback to associates on service, selling, and account statistics Develop and implement solutions to solve customer problems and department needs Be available to work a rotation of day, evening, and weekend shifts WHAT YOU CAN EXPECT: We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family. Competitive wages Commission incentive - the more you sell the more you make! Generous merchandise discount Comprehensive benefits 401(k) retirement plan No extended holiday hours Promote from within philosophy - creates endless career opportunities! ABOUT US: Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.

Lead sales teams, manage operations, and develop business strategies to drive revenue growth and customer relationships. | You have over seven years of sales experience with leadership roles and a bachelor degree, but lack explicit evidence of direct B2B sales targeting Fortune 1000 companies and marketing solutions sales. | Do you live in the Detroit area? Are you competitive, confident in your ability to sell, assertive, and dependable? Are you curious, have strong business acumen and have a passion for understanding how businesses work? Can you provoke constructive conversation with your customers? Do you work well in a dynamic team environment? We are BI WORLDWIDE®. We're the global leader in engagement solutions that drive measurable results for our clients around the world. Think employee engagement, sales force effectiveness, channel partner loyalty, and customer engagement. We apply the principles of behavioral economics to engage the people who impact our customers' business results. We help them translate their strategic goals into actionable solutions that influence perceptions, change behavior and deliver measurable results on a local, national, and global level.   We are seeking candidates located in the Detroit area to join our automotive account sales team located in Detroit. As a Business Development Director on an account team, you are responsible for working with the team to develop relationships and understand the critical business strategies of our customer then working with a team of subject matter experts to create and execute a solution to help the customer achieve their business objectives. Qualifications: * Must be currently located in the Detroit area. * Minimum seven years of direct B2B sales experience calling on Fortune 1000 companies * Clear history of new business development selling marketing solutions, or professional business services * Demonstrable sales success through prospecting and growing revenue in large accounts * Large volume sales experience ($250k plus per sale) * Experience with broad range of sales cycles (three to six to twelve months) * History of career stability with a maximum of three employers in the last ten years * Compensation derived through highly leveraged commissions and bonuses * Four year college degree is preferred. * Experience selling into the automotive industry is a plus. * Proficiency in Microsoft Office Suite products is required; Proficiency with web, SaaS, and mobile applications a plus Compensation Opportunity: Your compensation is uncapped and is based on your performance. We offer a base salary of $140,000, plus a commission tied to your revenue productivity, as well as a fiscal year-end bonus calculated based on your revenue productivity and the profitability of that revenue. For your first two years, we also offer an opportunity to earn bonuses for achieving key performance indicators tied to sales activities. Additional Benefits: Business Development Directors are automatically eligible for a full suite of performance management reward programs, including an annual President's Club travel award. Other benefits include car allowance, company laptop, mobile device reimbursement and full expense account for client entertainment. Full List of Benefits: https://www.biworldwide.com/careers/benefits-page/ [https://www.biworldwide.com/careers/benefits-page/]

Support Account Management by assisting CSMs with customer needs and managing customer engagement activities. | Bachelor's degree and 0-3 years experience in customer-facing roles with strong communication and problem-solving skills. | This entry-level role will support our Account Management team and is ideal for someone who enjoys building relationships, solving problems, and helping customers get real value from a product or service. This person will learn all aspects of customer experience and may potentially grow into a Customer Success Manager role. Reporting to our Head of Account Management, this role will work closely with the Regional Managers of Account Management, Customer Success Managers, Sales, Support, and Renewals Specialists to ensure customers are engaged, healthy and successful. Associate Customer Success Manager Compensation and Benefits $57,000-$67,000, depending on experience and location 100% Remote position Health, Dental, and Vision insurance 401(K) with matching contribution Generous Paid Time Off (PTO) Associate Customer Success Manager Responsibilities Customer Success Support Support CSMs with customer needs across the four regional teams Assist in the preparation and delivery of key customer meetings like Quarterly Business Reviews (QBRs) and annual Impact Report meetings, including data gathering, slide creation and narrative development Participate in customer calls as needed Prepare and maintain documentation, account plans, and account health materials alongside CSMs Manage the process for running student scholarship contests for our large customers K-12 Customer Event Planning and Execution Coordinate logistics for K-12 customer events, including scheduling with the school, resource management, and customer communication Assist with event tracking, reporting, and post-event follow up Operational Excellence Develop and refine customer success processes, playbooks, and projects to increase team efficiency Help track renewals, expansions, and customer feedback Foundations Customer Success Responsibilities Manage a small portfolio of customers and/or support larger complex customers to build core CSM skills including customer communication, relationship management, and project management Proactively identify issues that could impact customer satisfaction or retention and escalate when needed Collaborate with internal teams (Sales, Support, Product) to advocate for customer needs Monitor product usage and customer engagement of dashboards to identify trends, opportunities, and risks across our customer portfolio Gain and demonstrate increasing product and industry knowledge as needed for long-term success in the CSM role Document customer interactions, notes, and updates in Salesforce Associate Customer Success Manager Qualifications Bachelor's degree 0–3 years of experience in customer success, account management, support, sales, or a related customer-facing role Strong communication skills—written and verbal A proactive approach to problem-solving and customer support Time Management- being able to balance multiple competing priorities Ability to demonstrate curiosity, openness to feedback, and agility in a fast-paced environment Ability to navigate CRM (customer relationship management) systems (e.g., Salesforce, HubSpot) to enter, update, run reports, and track customer data and sales activities

Manage finance operations to support rapid revenue growth and scale teams for seamless commerce enablement. | Energetic expert to drive cart conversion, unit economics, and customer loyalty in a commerce and fulfillment technology company. | Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Lead consolidation and management of reporting suite in Databricks, design and maintain automated data pipelines, and collaborate on sales compensation plans. | Bachelor's degree with 5+ years in business intelligence or data engineering, proficient in SQL, with Python and Databricks experience preferred. | About the team The Sales Finance team partners with business units across Zillow Group to design and implement innovative variable compensation plans and systems. By transforming data into actionable insights and streamlining processes, we help drive company growth and ensure accurate, timely compensation for our teams. About the role As a key member of the Sales Finance team, you will play a pivotal role in building and optimizing our consolidated reporting suite in Databricks for Anaplan performance data. Your work will directly enhance data-driven decision-making and support Zillow’s growth by improving the accuracy, efficiency, and scalability of our compensation systems. As a Business Intelligence Analyst, You Will Get To: Lead the consolidation and management of the reporting suite in Databricks to support Anaplan performance data. Collaborate with sales operations and business partners to gather requirements and develop effective sales compensation plans. Design, implement, and maintain automated data pipelines between Anaplan and Databricks. Drive standardization, automation, and scalability initiatives to improve data accuracy and efficiency. Optimize data workflows and integrations for accessibility across departments. Contribute to programming, debugging, and maintaining code for reporting and integration solutions. Plan, execute, and document testing processes to ensure high-quality deliverables. This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $125,900.00 - $201,100.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $119,600.00 - $191,000.00 annually. The base pay range is specific to these locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside. Who you are Bachelor’s degree in Computer Science, Information Systems, Business Intelligence, or a related field. 5+ years of experience in business intelligence, data engineering, or a similar role in a technology-driven environment. Proficient with SQL; experience with Python, Databricks, and data warehousing is a plus. Experience building and maintaining automated data pipelines, preferably within a CI/CD environment. Familiarity with Anaplan or similar application modeling tools. Experience with project management tools (e.g., Jira) and cloud-based integration platforms (e.g., Five Tran). Knowledge of enterprise platforms such as Salesforce, Zuora, or Workday. Strong collaboration and communication skills to translate business requirements into technical solutions. Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences. Get to know us At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality. Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Create job alert email notifications. Log into your existing Workday profile, or create a profile to get started. It’s the easiest way to stay in the loop–no application needed. At Zillow, flexibility isn’t a perk–it’s how we work. Cloud HQ is our distributed-first model, built on trust, clear systems, and the belief that you can do great work from wherever you are. It’s not about where you work. It’s about moving forward–together.

Oversee complex R&D initiatives coordinating multiple teams and Agile Release Trains to meet project goals. | Bachelor's degree plus 6-7 years of project management experience with Agile methodologies like SCRUM, Kanban, and SAFe. | Overview The Sr. Technical Program Manager (R&D) is responsible for overseeing the development and execution of complex initiatives that require coordination of teams using a variety of software delivery practices, including SAFe. The Sr. Technical Program Manager collaborates closely with cross-functional teams to ensure projects are delivered on time, within budget, and meet the required quality standards. Programs can involve simultaneous coordination across Business Units and Agile Release Trains as well as working with the following departments: the Executive Office, Finance, Operations, Sales, Marketing, Product Management, R&D, Legal, Compliance, Client Implementations and external vendors. The Senior Technical Program Manager needs strong leadership and problem-solving skills to achieve successful outcomes. The position requires effective and succinct verbal and written communication skills, including managing risks and escalations with Senior Leadership. This role will have a deep understanding of the principles and best practices of scaled agile and project management. The person in this role will possess proficient knowledge and expertise to creatively resolve a wide range of issues, both project-related and non-project-related. Responsibilities Responsible for working cross functionally to coordinate development efforts that involve multiple products or integration points between products, including across Business Units and Agile Release Trains. Able to effectively influence cross-functional teams without formal authority. Develop detailed Program delivery Roadmaps with input from Scrum Masters, project management, delivery managers, implementations and migrations teams. Align scope and timeline with Release Train Engineers, Business Owners and Solution Architecture by engaging in Agile Release Train events including PI Planning and Epic Sync. Monitor overall progress and initiate corrective action, as appropriate, to ensure that program goals are met. Execution of project planning activities to include determination of scope, milestones, risks, and issues. Promptly escalate risks to appropriate leadership and stakeholders. Create, maintain, and disseminate reports on program to program steering committee and other key stakeholders. Develop appropriate practices for the program including right sizing meeting schedules and content. Work across the organization with functional managers to determine and satisfy program needs. Support process improvements within the organization delivery processes. Collaborate with the requirements Project Manager to develop delivery plans, and manage requirement changes throughout incremental delivery. Collaborate with Implementations, Migrations, and other business teams to facilitate software adoption by removing obstacles and sharing user feedback. Communicate adoption progress to key stakeholders. Maintain relationships and alignment with key program stakeholders to achieve program goals. Analyze data to understand current solution performance and discover future opportunities. Complete all responsibilities as outlined in the annual performance review and/or goal setting. Complete all special projects and other duties as assigned. Must be able to perform duties with or without reasonable accommodation. This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change. Qualifications Bachelor’s degree in Business, Computer Science, or other field demonstrating technical expertise or equivalent work experience. Comprehensive knowledge of both theoretical and practical aspects of project management, SCRUM, Kanban, SAFe 6 -7 years project management experience with experience in a mix of Software delivery practices. Possess or currently pursuing SAFe SA (SAFe Agilist) Possess or currently pursuing Certification in project management (PMI, PMP) Comprehensive knowledge of both theoretical and practical aspects of project management, SCRUM, Kanban, SAFe Proficiency in Microsoft Office. Healthcare experience preferred. Mental Requirements: Critical Thinking: Ability to think critically and evaluate information objectively, considering different perspectives and potential implications before drawing conclusions or making recommendations. Attention to Detail: must have a keen eye for detail to ensure accuracy in data analysis, interpretation, and reporting. Quantitative Aptitude: Strong numerical skills are essential for conducting quantitative analysis, working with statistical methods and models, and manipulating data using mathematical operations. Data Interpretation: skilled in interpreting data visualizations, charts, graphs, and other forms of data presentation to extract meaningful insights and communicate findings effectively. Communication Skills: Effective communication skills are crucial for conveying complex technical concepts and insights to non-technical stakeholders clearly and understandably through written reports, presentations, and verbal discussions. Curiosity and Learning Agility: A strong desire to learn and explore new methodologies, techniques, and tools in the field of data analysis and insights generation is essential for staying current with industry trends and best practices. Resilience: The ability to handle pressure, adapt to changing priorities, and overcome setbacks is important in a fast-paced and sometimes ambiguous analytical environment. Ethical and Integrity: Upholding ethical standards and maintaining integrity in handling sensitive data and information is paramount for building trust and credibility in the insights provided Physical Requirements and Working Conditions: Remaining in a stationary position, often standing or sitting for prolonged periods. Repeating motions that may include the wrists, hands, and/or fingers. Must be able to provide a dedicated, secure work area. be able to provide high-speed internet access / connectivity and office setup and maintenance. No adverse environmental conditions expected. Base compensation ranges from $110,000 to $150,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page. This role is based remotely and all interviews will be conducted virtually. Date of posting: 02/22/2026 Applications are assessed on a rolling basis. We anticipate that the application window will close on 05/21/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected. #LI-REMOTE #LI-RA1 #senior

Lead technology and operational strategy, design and implement healthcare data platforms and analytics solutions. | Over 20 years of technology leadership in healthcare data and SaaS platforms, with experience in cloud and team leadership but limited explicit experience in GenAI, ML, GCP, or managing multiple engineering teams. | Job Description Summary ‎ At Castlight, we are looking for an Associate Director of Engineering to lead a core pillar of our technology team. Reporting directly to the VP of Engineering, you will be responsible for building and scaling multiple engineering teams and services to create GenAI and ML-powered consumer-grade experiences designed to simplify the complex world of healthcare navigation. We are seeking a mission-oriented "navigator of complexity" who can recruit top-tier talent, drive aggressive product roadmaps, and operate in the sticky-nuanced world of healthcare access. ‎ How will you make an impact & Requirements ‎ Associate Director of Engineering Who You Are: An Impact-Driven Leader: You're the engineering leader who loves a successful launch and obsesses over how the tech your team builds actually works. You hear a complex target date and immediately start mapping out a path to beat it. Mission-Oriented: You come to work every day wanting to know that what you build matters - to users, to customers, and to the systems that help people get the care they need. A Navigator of Complexity: You can navigate the ambiguity of new technology and the complexities of data workflows. You walk the tightrope between business and tech, helping connect talent-rich teams to generate outcomes that make a difference. A Culture Builder: You know how to unblock people, drive an aggressive roadmap, and foster a unified culture of excellence across teams. Talent First: We believe in talent and drive over a perfect checklist. The only non-negotiable is this: you have a proven track record of leading multiple software engineering teams that have delivered complex, high-scale technology-enabled services. Who We Are: At Castlight, we’re making it as simple as humanly possible for people to navigate the complicated, often frustrating, world of healthcare. We partner with America’s largest employers and health plans, transforming employee benefits into a deeply personalized and guided journey for millions of users. What we build genuinely helps people live happier and healthier lives. What You'll Do: Reporting directly to the VP of Engineering, you’ll be responsible for a core pillar of the Castlight technology team - building GenAI and ML powered consumer grade experiences to power care navigation powered by Google Cloud Platform. We urge engineering-driven ideas and will rely on you to bring them to reality. You will have the autonomy to make a massive impact and own your results, end-to-end. In this role, you will: Lead and Grow: Support and scale multiple engineering teams, recruiting top-tier talent to execute on an aggressive and meaningful product roadmap. Execute the Vision: Partner closely with product, design, and architecture leaders to turn complex ideas and care journeys into simple user realities. Modernize and Scale: Own the outcomes of your organization, ensuring the technology you oversee is fast, accurate, and high-performing. Foster Excellence: Cultivate a culture of high-quality execution and continuous delivery where accountability is everything. Skills & Qualifications: Engineering Leadership: 8+ years of software development experience with 4+ years leading multiple engineering teams or managing managers. Technical Scale: Deep experience architecting and maintaining high-availability, distributed systems and cloud-based services (We’re on GCP - but AWS/Azure experience fine). Operational Maturity: Proven expertise in modern SDLC practices, including CI/CD, automated testing, and agile development. Talent & Network: A strong track record of recruiting & retaining senior talent. Data & Complexity: Comfort managing complex data workflows and modernizing legacy codebases without interrupting service. Communication: The ability to translate complex technical concepts into clear business strategy for non-technical stakeholders. Education: Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience. What You'll Get: Competitive Compensation: A competitive salary and benefit package. Comprehensive Benefits: Excellent health, dental, and vision coverage that supports your whole self. Growth Opportunity: This is resume-building work. You will lead a core pillar of our business, scaling critical teams and building new products rather than just maintaining the status quo. Work That Matters: You aren't just moving data; you're removing the barriers between a person and the care they need. Go home at night proud of the access and experience you have created. ‎ Compensation: $158,804.00 to $238,207.00 Beware of fraudulent job postings: While Mosaic Health job advertisements may be found on many sites, our current openings page and its associated Workday account are the only places we accept applications for open roles. If you suspect a job post is fraudulent, please let us know at recruiting@apree.health. Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. Learn More about Mosaic Health Learn More about Millennium Physician Group Learn More about CareMore Health Learn More about Castlight Health Learn More about Vera Whole Health

Lead a team to implement content supply chain processes and tools, driving adoption and change management. | Experience leading teams in marketing operations, content creation, and governance with strong communication and familiarity with PIM/CMS. | Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Digital Product Manager – Content Supply Chain Activation and Adoption Manager Your Work Shapes the World at Caterpillar Inc. Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. Job Summary: As a people leader within the Digital Marketing Product Management team, you will lead the group responsible for rolling out the Content Supply Chain (CSC) processes and tools across all global business units through the enterprise. You will drive the planning, communication, training, and change management needed to ensure both internal and agency partners successfully adopt the new standards and workflows. You will foster a culture of collaboration, innovation, and accountability, empowering your team to deliver high quality solutions that advance Caterpillar’s marketing strategy. Working closely with the CSC Strategist, Content Systems Product Manager, and CSC Program Manager, you will align implementation efforts with the approved business strategy and governance model. You will lead a team of specialists that work directly with end users guiding them through process changes, providing ongoing support, and ensuring the consistent use of standard processes. This role bridges business strategy and execution by ensuring new Content Supply Chain capabilities deliver measurable value. Through enhanced user experience, increased adoption and lower operational costs, you will enable our business partners to meet their marketing objectives more efficiently. What You Will Do: Build, mentor, and inspire a high-performing team of product consultants and specialists by providing clear direction, coaching, and professional development opportunities. Set clear objectives, monitor team and product KPIs, and ensure accountability for results. Lead enterprise-wide CSC implementation, driving change management and user adoption across all regions for both business unit and agency employees. Collaborate with the CSC Strategist and Program Manager to align process changes with business strategy and communicate updates, while funneling prioritized user feedback to the Content Systems Product Manager to inform future improvements. Guide end users through process changes by delivering comprehensive training programs, demos, and job aids to educate marketing teams and other stakeholders on CSC best practices. Address user issues and questions working with technical teams when necessary to troubleshoot problems to minimize disruption and user frustration. Promote standardization by championing CSC best practices and ensuring adherence to aligned governance processes for content operations. Lead the planning and execution of change management and communication strategies for the CSC rollout to all business units. What You Will Have: Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Organizational Leadership: Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives. Customer Support Policies, Standards and Procedures: Knowledge of the organization's customer support policies, standards and procedures; ability to guide customers on all company interactions. Software Reliability Management: Knowledge of software reliability management; ability to develop and use principles, methodologies and metrics that increase software product performance and reliability. Considerations For Top Candidates: Bachelor’s degree preferably in Marketing, Communications, Business, Information Systems, or a related field. Experience as a people leader or manager, with a proven track record of developing and empowering teams. Substantial experience in marketing operations and content creation with a deep understanding of marketing workflows and content lifecycle. Strong interest in supporting governance, compliance, and process standardization. Detail oriented, well organized, and accountable, with the ability to maintain accuracy and consistency across multiple projects. Proven experience leading change management efforts and rolling out training plans for process improvements or system implementations. Excellent oral and written communication skills, with the ability to tailor messaging for diverse audiences. Experience building and communicating the rationale behind requested changes while confidently challenging proposals that do not align with the broader CSC strategy. Demonstrated ability to collaborate effectively across multiple teams and functions. Exceptional interpersonal skills with the capability to handle sensitive, emotional, or potentially controversial situations effectively, particularly during periods of change management. Familiarity with Product Information Management (PIM) or Content Management Systems (CMS) and the Adobe Marketing Products (Workfront, Frame.io, AEM Assets, and Firefly Services). Previous experience shaping future strategy by linking high‑level business goals to the operational changes required to achieve them. Maintain flexibility while staying positive and encouraging when strategy or roadmap shifts create new challenges for users. Formal change management training or certification and experience acting as a change manager. Solid understanding of Caterpillar policies, standards, procedures, business model, and marketing strategies. Proficiency in Microsoft tools including Word, Excel, Teams, PowerPoint, and Azure DevOps. Demonstrated ability to work cross-functionally with a global team across multiple different business units. This position is posted for Chicago, IL, Peoria, IL, Denver, CO, and Dallas, TX. Please note that remote employment is not being considered for this position. What you Will Get: Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Learn more on our Built In Chicago page at https://www.builtinchicago.org/company/caterpillar About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Summary Pay Range: $147,760.00 - $240,110.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement * These benefits also apply to part-time employees Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. Posting Dates: February 23, 2026 - March 4, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community. There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.

Lead strategic partnerships and manage customer issue escalations to improve patient access and experience. | Minimum 5 years relevant experience, Bachelor's degree required, Master's preferred, strong relationship management and patient access support experience with EPIC Cadence preferred. | Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: Business Analysis and Solutions Development Job Summary: The Senior Customer Relations Manager (CRM) on the Strategic Access Support team serves as a strategic partner focused on identifying, analyzing, and resolving issues that ultimately impact patient access and experience. This role works cross-functionally to drive operational improvements, standardize workflows, and support system-wide access goals. . Preferred Skills & Experience Advanced Education: Master’s degree in Business Administration (MBA), Healthcare Administration (MHA), or a related field strongly preferred. Relationship Management: Demonstrated ability to build, manage, and sustain effective relationships with clinical leaders, operational partners, and cross-functional stakeholders. Communication Skills: Strong verbal and written communication skills, with the ability to clearly convey complex concepts to diverse audiences. Trust & Credibility: Proven track record of establishing trust and credibility with clinical and operational leaders through consultative partnership. Attention to Detail: Highly detail-oriented with the ability to manage complex workflows, processes, and data inputs accurately. Business & Analytical Mindset: Ability to analyze data, identify gaps or trends, and translate insights into actionable recommendations—without a primary focus on data creation or number crunching. Patient Access Experience: Experience supporting patient access functions such as scheduling, referrals, registration, or access operations within a healthcare environment. EPIC Cadence Experience: Hands-on or consultative experience with EPIC Cadence, including scheduling workflows, templates, or optimization initiatives, strongly preferred. Workflow Optimization: Demonstrated ability to evaluate end-to-end workflows, identify inefficiencies, and design sustainable process improvements. KEY RESPONSIBILITIES Provides Leadership through relationship management providing strategic expertise Manages strategic partnerships with customers Performs needs analysis to define the problem that needs solving - both qualitative and quantitative Owns customer issue management and escalation, serving as main coordination point with customers TECHNICAL CAPABILITIES Project Communications (Advanced): Demonstrates the uppermost levels of expertise in conducting project communications in challenging and complex situations. Demonstrates ability to deliver complicated information effectively and efficiently, selecting the appropriate message for the audience. Facilitates open communication across functions and within unit. Able to highlight and emphasize major ideas, issues and points dramatically and effectively. Often takes a lead role in highly pressurized situations when there is a need to communicate critical project information. Consistently delivers project communications products and services in a creative and imaginative manner while setting a standard for others. Contributes in the development of project communications best practices for the organization. Project Issues Management (Advanced): Demonstrates the uppermost levels of expertise in resolving project issues in challenging and complex situations. Often takes a lead role in highly pressurized situations when there is a need to resolve high priority issues. Manages internal and external project issues in a way that bring disparate resources together to resolve issues and complete action items that contribute to the success of the project. Consistently delivers solutions in a creative and imaginative manner while setting a standard for others. Contributes in the development of best practices for Issues Management for the organization. Project Planning (Advanced): Demonstrates ability to forecast resource needs, identify and break work down into discrete and measurable tasks, set priorities, define dependencies, schedule activities, prepare acceptance criteria and organize work for large, complex projects requiring diverse functions and/or operations. Continuously monitors and follows up on buyins and commitments. Competently handles multiple projects simultaneously, balancing and scheduling tasks requiring dependencies and those which can be accomplished independently. Accurately estimates and plans complex projects and assignments. Maintains perspective between the overall picture and the details. Is proficient in the advanced features of project management tools. Project Coordination (Advanced): Manages interdependencies among multiple related and unrelated projects whose coordinated delivery is required to achieve higher organizational objectives. Identifies opportunities for cross-discipline participation. Develops and documents project policies and procedures. Manages the overall coordination, status reporting, and stability of major project efforts, ensuring that project goals and objectives are met within agreed upon time, scope, and resource requirements. Contributes to the development of Project Coordination best practices for the organization. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams. Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution. Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas. Team Interaction: Acts as a "go-to" resource for colleagues with less experience; may lead small project teams. Core Capabilities : Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 5 years Education: Bachelor's Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled. PEOPLE ARE AT THE HEART OF ALL WE DO. Our vision: The world leader in advancing personalized health. Our mission: personalizing the patient experience through our caring spirit and distinctive capabilities. Making Health Care Personal. We’re looking for like-minded individuals driven to make a difference. We invite you to explore careers at Vanderbilt University Medical Center. At VUMC, we place a priority on designing with and for our patients and families. We value collaboration, embrace continuous learning and discovery, and seek to be a place where everyone has the chance to thrive. We’re the largest private employer in Middle Tennessee, with a growing team and expanding footprint in towns and communities across the region. We employ more than 28,000 people who work in inpatient and outpatient clinical care, research, and graduate medical education as well as critical supporting roles in administration, information technology and informatics, finance, legal and community affairs, communications and marketing, fund-raising, groundskeeping and facilities, and many more. Our growing health system has more than 1,700 licensed hospital beds at: Vanderbilt University Hospital Monroe Carell Jr. Children’s Hospital at Vanderbilt Vanderbilt Psychiatric Hospital Vanderbilt Stallworth Rehabilitation Hospital Vanderbilt Wilson County Hospital Vanderbilt Bedford Hospital Vanderbilt Tullahoma-Harton Hospital It’s also home to hundreds of outpatient clinic and surgical locations throughout the region. We serve our community with many unique and specialized services including the Level 1 Trauma Center, a highly experienced Transplant Center that does the most heart transplants in the world, a National Cancer Institute-designated Comprehensive Cancer Center, Lung Institute, Burn Center and many more. World-leading academic departments and centers make scientific discoveries, advance clinical care and train the next generation of health care professionals. Our robust research enterprise consistently ranks among the highest in the country as measured by peer-reviewed grant funding from the National Institutes of Health. We’re honored to be consistently considered among the nation’s best hospitals, including being nationally ranked in multiple medical specialties for treating the most complex conditions in adults and children by US News and World Report. Monroe Carell Jr. Children’s Hospital at Vanderbilt ranked as the No. 1 children’s hospital in the southeast in 2024. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at VUMC for professional growth, appreciation of benefits, and a sense of community and purpose. Join us in Making Health Care Personal.

Providing senior-level administrative and executive support to C-suite and board leadership in nonprofit and corporate settings. | Over 10 years of executive administrative experience with strong organizational, communication, and leadership skills, but no tax or legal qualifications. | Location: New York, Chicago, Los Angeles, Boston, Dallas, San Francisco, Seattle, Hoboken, Iselin, Jericho, Stamford, McLean   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.  The opportunity EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!  Our Business Tax Advisory practice gives you the opportunity to focus on U.S Tax Information reporting & withholding.  You will work in a group environment on challenging information reporting and withholding engagements across all financial services sectors. We offer the specialization in assisting clients with mission-critical operational tax issues and customer reporting issues. Specifically, our experienced practitioners work across tax and operations to deliver advice and support throughout the project lifecycle. You will work closely with colleagues to assist clients in understanding relevant tax rules and implementing changes to their operations, processes, and systems. The CTORS team works on challenging information reporting and withholding engagements in the financial services, banking, insurance, and multinational sectors. These engagements will primarily focus on non-resident alien (NRA) withholding and reporting (IRC Sections 1441 to 1446), Foreign Account Tax Compliance Act (FATCA), and domestic withholding and reporting matters.  You can expect to work on engagements dealing with the Foreign Account Tax Compliance Act (FATCA), cost basis reporting, and various other global compliance and reporting initiatives, such as CRS.   The CTORS Tax Services practice invests in the development of its team, with frequent virtual training, update calls and in-person trainings to help individuals develop technical skills and learn about new areas of the law. Through your experiences, you will develop your skill sets and learn how CTORS requirements are managed within large to medium size companies.   Your key responsibilities You will interface daily with superiors, peers and subordinates and clients on large and small CTORS projects.  This could include interpreting IRS Code and Regulations, drafting guidance, data analyzation and requirements development that help clients translate and implement these rules.  You may conduct a gap analysis of the current state of clients’ policies, procedures and systems and write business requirements.  You will manage a team with their duties and prepare documentation which would include presentations and flow charts.  You will be involved in technical analysis, process improvement and respond to RFP notices for clients also.    Skills and attributes for success Ability to read and interpret IRS Code, regulations and instructions Expertise in tax reporting/tax operations and corporate tax work experience Securities processing and operations knowledge Strong writing skills for policy and procedure writing is a must Ability to interface with all facets of our business Project management capability   To qualify for the role, you must have A Bachelor’s degree with an emphasis in Accounting, Finance or Economics; an advanced degree in Tax, Accounting, Business Administration, Finance or Law is highly desirable A minimum of 8 years of relevant tax consulting or tax operational experience Be a licensed attorney or CPA Be able to manage and direct the work of others Have the initiative to seek out new opportunities at current clients and potential clients   Ideally, you’ll also have Active participation in industry groups such as SIFMA, ABA, IIB The ability to understand and implement tax rules Chapter 3, Chapter 4 and Chapter 61 experience   What we look for We are interested in candidates with strong organizational skills and a proven record of multitasking and working effectively across multiple projects and deadlines. Successful candidates also possess great communication and leadership skills and thrive in an exciting and growing team environment. Ultimately, if you are ready to progress in your career, take ownership of your development and make a measurable difference in both your career and your community, this role is for you.     What we offer youAt EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job in all geographic locations in the US is $150,400 to $343,600.  The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $180,500 to $390,500.  Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.   Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis.     For those living in California, please click here for additional information.   EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.   EY  |  Building a better working world   EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.   Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.   EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.   EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.     EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.