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Develop and manage diverse content formats to engage audiences and grow brand presence, leveraging AI tools and collaborating with cross-functional teams. | 3-5 years of content marketing experience, proficiency with AI tools, social media management skills, and familiarity with content creation and editing software. | About Robin: Robin is reimagining workplace operations as a strategic function, and AI is at the core of how we get there. We help workplace teams bring order to the chaos by automating logistics, simplifying operations, and giving employees a seamless way to connect with the office. Today, our workplace operations platform is used by thousands of offices around the world. At Robin, we believe the best connections and ideas come from being in the room together, so we work in person Tuesdays and Thursdays. But we also build flexibility into every part of our product, and our culture, so people can do great work without burning out. Why this role exists: We're looking for a Content Manager with three to five years of experience to help bring our story to life. You'll create the blogs, guides, customer stories, webinars, podcasts, social posts and videos that grow our audience and establish Robin's voice in workplace operations. You'll use AI to multiply your output, experiment with new formats and double down on what drives results. We're a hybrid team based in Boston, working in-office at least two days a week so we can build and solve in real time. You'll join a small, high-trust team where great ideas become customer wins quickly. What you'll do: Develop original content across formats (blog posts, guides, customer stories, podcasts, webinars, video scripts) that drives engagement, establishes category presence, and tells the Robin story to multiple audiences. Repurpose long-form content into a variety of distribution formats, including LinkedIn posts (images, carousels, infographics), email snippets, blog visuals, and short-form video clips. Manage and grow Robin's social media presence (LinkedIn primary), building community and driving engagement through consistent, compelling content. Have the freedom to experiment with new content formats and creative approaches to engage audiences in fresh and innovative ways. Collaborate closely with designers, Robin customers and cross-functional teams, leveraging AI to streamline production and maximize content impact. Track performance metrics to identify what works, optimize distribution strategies and scale successful content across channels. You’ll thrive here if you have: Extensive knowledge and hands-on use of the latest AI technologies, using them to 5x content output. A track record of activating internal teammates to contribute to content goals, whether that's participating in thought leadership, appearing on video or sharing their expertise in other formats. Proficiency with Adobe Illustrator/Photoshop, Figma, Canva, and light video editing tools (e.g., Descript, CapCut). Strong project management skills and attention-to-detail to juggle multiple projects and hit deadlines. Spent three to five years in a content marketing role, preferably in B2B SaaS. Core competencies for success: Learning Velocity: You learn fast and apply new ideas quickly. AI Fluency: You understand and apply the right models and tools to solve problems. Creative Execution: You turn ideas into outcomes with practical impact. Collaboration: You share knowledge, unblock teammates, and build together. Benefits that have your back (and your future): Medical & Dental Insurance through Blue Cross Blue Shield covered at 80% for you and your dependents, with two plan options including a High Deductible Plan with a company-funded HSA Vision Insurance – EyeMed coverage to keep your future in focus Company-paid protection – Short & Long Term Disability, Life, and AD&D insurance Paid Parental Leave – 100% covered so you can focus on your growing family Incentive Stock Options – Own a piece of what you’re building 401(k) with company match – Up to 3% match to help grow your nest egg Flexible vacation policy – Take the time you need (and yes, we actually do!) 12 company holidays – Plus your flexible time off for the perfect work-life balance Perks that enable your continued success: Professional Development & AI Tools Stipend Referral Bonus Program Recognition perks In-Office Commuter Stipend Compensation Philosophy Our compensation decisions based on an individual's experience, skills and education in line with our internal compensation philosophy. We Celebrate Diversity Robin is committed to creating a workplace that reflects the world around us. We believe that the key to good work is empowering our people and we know that diversity and inclusion are a large part of this equation. Our realities shape our everyday experiences and it’s our responsibility to our employees, our customers and our communities to address the issues with workplace representation. Robin does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Own and manage a portfolio of enterprise customers to ensure success, drive renewals and expansion, and build trusted executive relationships. | Extensive experience managing complex enterprise SaaS or platform accounts, proven track record of renewals and expansion, strong executive communication skills, and ability to operate in high-stakes environments. | The Senior Customer Success Manager is responsible for the end-to-end success of a defined portfolio of enterprise customers. This role carries direct accountability for customer outcomes, including executive alignment, realized business value, platform adoption, renewal readiness, and expansion identification. Operating with extreme ownership, this leader brings structure to complex environments, drives measurable results, and orchestrates internal resources without requiring direction. We hire builders and owners–not coordinators. This is a leadership-caliber individual contributor role deployed against a limited number of accounts to enable deeper executive engagement and measurable customer outcomes. Role Scope Own a portfolio of approximately 8–10 strategic enterprise customers Operate within a high-touch engagement model where depth of partnership is prioritized over volume Engage regularly with CIO, CISO, and senior technology leadership Directly influence renewal outcomes, expansion opportunities, and executive satisfaction Support customers operating in complex, highly integrated environments Identify material risk multiple quarters ahead of renewal cycles and drive coordinated mitigation Core Responsibilities Extreme Ownership of Customer Outcomes Serve as the accountable leader for the health, trajectory, and commercial posture of each assigned customer. Establish clear success criteria and align internal execution accordingly. Drive customers from deployment to durable operational reliance. Orchestrate the resources required to achieve customer outcomes. Treat each customer as a business, balancing advocacy with commercial responsibility. Executive Engagement Build trusted advisor relationships with CIO, CISO, and senior stakeholders. Deliver Executive Business Reviews grounded in measurable business outcomes. Align platform capabilities to strategic initiatives such as security posture, regulatory readiness, and operational resilience. Guide executive decision-making through insight and credible challenge when necessary. Value Realization Build and govern multi-year Success Plans for every strategic account. Translate product capabilities into quantified business impact. Ensure customers achieve the outcomes that justified their investment. Develop referenceable advocates through demonstrated value. Renewal Predictability Own renewal posture across the portfolio with no late-stage surprises. Inspect leading indicators including adoption depth, executive engagement, and realized value. Communicate risk early with a clear mitigation strategy and path to resolution. Risk Management & Account Health Leadership Bring rigor and objectivity to evaluating account health. Proactively identify erosion signals and mobilize cross-functional teams before issues escalate. Develop and execute disciplined recovery strategies when required. Deliver difficult messages when necessary to protect long-term outcomes. Maintain high forecast accuracy for assigned accounts. Cross-Functional Partnership Operate as the accountable leader for customer outcomes while partnering closely with Account Executives and Solution Engineers across the customer lifecycle. Align commercial strategy with the Account Executive to support retention and expansion. Partner with Solution Engineers on technical strategy, ensuring deployments support defined success criteria. Lead integrated account planning across Sales, Solutions, and Customer Success. Foster a one-team approach focused on long-term customer value rather than functional handoffs. While execution is shared, accountability for customer outcomes remains clear. Internal Execution & Governance Coordinate Sales, Professional Services, Support, Product, and partner teams Establish governance frameworks that drive accountability and transparency Remove obstacles and maintain execution momentum across large programs Operate effectively within highly matrixed customer organizations Required Experience 8-12+ years managing complex enterprise customers within SaaS or platform organizations Demonstrated ownership of large, multi-threaded accounts with executive visibility Proven experience driving renewals, expansion, and long-term customer value Strong business and financial acumen with the ability to connect adoption to ROI Executive-level communication skills and presence Comfortable operating in ambiguous, high-stakes environments Track record of proactively identifying risk and driving resolution Nice to Have: Identity/Security Domain Experience supporting identity, security, governance, or other mission-critical enterprise platforms is beneficial but not required. Relevant exposure may include: Identity Governance & Administration Privileged Access Management Access certifications / User Access Reviews Compliance initiatives (SOX, ISO, NIST, SOC 2) Zero Trust programs Security transformation efforts Example ecosystems include ServiceNow, Okta, SailPoint, CyberArk, Ping, Saviynt, and Microsoft Entra. Domain expertise can be learned. Ownership cannot. What Success Looks Like in the First 12 Months Establish executive relationships across the assigned portfolio within the first two quarters Implement structured Success Plans for every strategic account Deliver Executive Business Reviews tied directly to customer business outcomes Maintain predictable renewal posture with clear risk visibility Identify expansion opportunities through demonstrated value Develop referenceable customer advocates Operating Principles Extreme ownership is expected Problems are surfaced early, not explained late Disagreement is acceptable; lack of clarity is not Customer advocacy and commercial accountability are equally important We operate as one account team with shared goals and clear accountability The compensation for this role depends on several factors such as the candidate's skills, qualifications, experience, and work location. For candidates offered a position at the posted job level, the provided range is the expected base salary. This does not include any additional variable compensation, such as commission. Compensation Disclosure $140,000—$200,000 USD Our Culture We’re driven to build a strong company culture and are looking for individuals with solid alignment with the following: Ownership Mindset Act with Integrity Guardians of our Customers Opinionated Humility Build Trust, Earn Trust At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package. Veza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email recruiting@veza.com About Veza Veza is the identity security company. Identity and security teams use Veza to secure identity access across SaaS apps, on-prem apps, data systems, and cloud infrastructure. Veza solves the blind spots of traditional identity tools with its unique ability to ingest and organize permissions metadata in the Veza Authorization Graph. Global enterprises like Blackstone, Wynn Resorts, and Expedia trust Veza to visualize access permissions, monitor permissions activity, automate access reviews, and remediate privilege violations. Founded in 2020, Veza is headquartered in Redwood City, California, and is funded by Accel, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. Visit us at veza.com and follow us on LinkedIn, Twitter, and YouTube.
Manage and grow relationships with district partners, drive product adoption, analyze usage data, and develop account growth strategies. | 7+ years of professional experience, 5+ years in SaaS customer success or account management, experience with enterprise accounts, ability to work remotely, and travel readiness. | The SchooLinks Customer Success Team is continuing to grow as we expand our partnerships with established districts nationwide. We are seeking passionate, customer-centric team members to manage and grow relationships with our large, complex district partners. This role focuses on driving product adoption, expanding usage across departments and schools, strengthening executive relationships, and securing renewals. The ideal candidate is strategic, data-driven, and energized by helping districts maximize the value of their SchooLinks partnership. Your Responsibilities will include... Own success metrics for a portfolio of established Mid-Market and Enterprise districts. Lead district professional development training sessions ensuring engagement and quality delivery. Drive increased product adoption and depth of usage across schools, departments, and user groups. Analyze district-level usage, engagement, and outcome data to assess account health and identify expansion opportunities. Build and maintain strong director and executive-level relationships within each district. Develop and execute account growth strategies that increase product reach and multi-threaded engagement. Lead renewal strategy and execution to ensure high retention rates. Identify and pursue expansion opportunities aligned to district goals. Provide structured, actionable customer feedback to the Product Team gathered through ongoing district engagement. Continuously document district goals, challenges, risks, and growth opportunities. Maintain accurate and detailed account records in CRM systems such as Salesforce, Gainsight, or similar CS tools. 7+ Years Professional Experience 5+ years experience in customer success/account management for a SaaS company (ideally in the K12 or EdTech industry) Experience with enterprise accounts Ability to close renewal and multi-thread to discover expansion opportunities. Experience or Ability to work in a remote environment. Strong interpersonal skills Project management skills (understand task dependencies/sequence and manage of tasks) Positive attitude - you can stay optimistic in high stress situations Proactive, entrepreneurial style, eager to take initiative in a fast-paced, dynamic environment — you know when and how to find the right information when you need it. Technical Abilities: Google Suite (Sheets, Slides, Etc) & Apple/Mac Required Ability to Travel 15-30% of the time to customer meetings, trainings, occasional conferences and company offsite events. This travel largely occurs during Back to School time between June-September. A reasonable estimate of the on track earnings range for this position is $100,000 - $120,000 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant’s skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters. SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. 100% health care coverage for Employee 401K with company matching Dental & Vision Parental Leave Subsidized gym membership Remote work stipend Annual team offsite
Manage client accounts, oversee campaign execution, and develop strategic growth plans to ensure client success and revenue growth. | Requires 2-3 years in digital marketing or ad tech, strong communication skills, and familiarity with campaign tools and data analysis. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. THE ROLE We are seeking a results‑driven Client Success Manager who thrives on being a strategic partner to our clients and a key driver of revenue growth. This role is ideal for someone who excels in campaign management and client relationships, and who is ready to take on greater responsibility influencing performance, retention, and account expansion. As a CSM, you will own a portfolio of clients and serve as their primary point of contact, guiding them through every stage of campaign execution. You will collaborate cross‑functionally with Sales, Operations, Analytics, and Product to ensure campaigns launch flawlessly, perform against key metrics, and align with each client’s attribution model and business objectives. In this role, you will closely monitor performance data, lead performance reviews, and proactively identify optimizations that strengthen outcomes. You will also surface and drive upsell opportunities, develop tailored growth ideas for each client’s lines of business, and partner with Sales on long‑term expansion strategies. RESPONSIBILITIES Own and maintain strong relationships with accounts, ensuring client success through up-sells, cross-sells, renewals, and overall account growth. Partner with Sales to successfully launch, manage, and scale new accounts, ensuring long-term growth and performance optimization Serve as the main point of contact for client communications, campaign execution, and strategic recommendations, ensuring a seamless customer experience. Develop and manage a client growth plan outlining major milestones, testing initiatives, and opportunities for expansion. Understand clients reporting and Attribution methods. Apply knowledge of Zeta offerings, client goals, industry trends, and best practices to develop strategic recommendations that drive performance improvements, creative enhancements, and revenue growth. Identify and execute growth opportunities by designing unique strategic plans for each customer that exceed quarterly and annual goals. Oversee campaign execution, including creative build-outs, asset setup, timeline management, audience targeting, and campaign documentation. Possess a deep understanding of partner KPIs and goal-setting, proactively providing optimization recommendations to maximize performance. Lead and attend client meetings, including weekly status updates, kick-off calls, and Quarterly Business Reviews, ensuring action items and strategic next steps are documented and executed. Build knowledge of Zeta’s offerings, tools, and industry best practices to better support client needs. Maintain clear documentation of processes, timelines, and deliverables across your accounts. REQUIREMENTS 2-3 years of experience in digital advertising, media, marketing, or client services, ideally within an ad tech, agency, or publisher environment. Strong client management and communication skills, with confidence leading data driven conversations. Organized and detail-oriented, with the ability to manage multiple projects and deadlines in a fast-paced setting. Comfortable working cross-functionally with technical and non-technical teams. Strong analytical mindset with working knowledge of Excel and comfort interpreting performance data. Experience with campaign management tools, ad platforms (DSP/SSP), or reporting systems a plus. Self-starter with a collaborative attitude, eager to learn and contribute. Willingness to travel as needed. This is a hybrid position based out of New York City, NY or Nashville, TN. BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $75,000 - $80,000.00, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-RP1
Design and execute customer training programs, manage LMS, develop training content, and lead a team to support customer onboarding and success. | 5+ years in customer education or enablement, experience with LMS platforms, strong communication skills, and ability to lead cross-functional initiatives. | About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day. That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation. About the Role We’re seeking a Manager of Customer Training and Enablement to build and scale our customer education function. This role is responsible for designing and delivering a comprehensive, customer‑facing training ecosystem that enables faster onboarding, stronger product adoption, and long‑term customer success. This individual will own the strategy and execution of customer education initiatives, including a customer LMS, training content, webinars, and help center resources. They will partner closely with Product, Customer Success, Support, and Marketing to ensure customers have the knowledge and tools needed to succeed, while also leading and developing a Customer Training Specialist. This is a hybrid position based out of our [Phoenix, AZ] office Essential Responsibilities Customer Training Strategy & Program Ownership Define and execute a scalable customer education strategy aligned to customer lifecycle stages. Establish clear learning objectives, success metrics, and feedback loops to continuously improve training effectiveness. Ensure training programs support customer adoption, retention, and reduced support dependency. Learning Management System (LMS) Development Partner with HR to implement new customer‑facing LMS platform. Own and manage the customer‑facing LMS to house all training content and learning paths. Design structured learning journeys tailored to different customer segments and use cases. Maintain governance, organization, and ongoing optimization of LMS content. Training Content & Help Center Development Lead and partner with Marketing on the creation and ongoing evolution of customer training materials, including videos, guides, documentation, and self‑service resources. Own the curation and maintenance of a customer help center that is intuitive, searchable, and aligned with product capabilities. Partner with internal teams to keep content current as products and features evolve. Webinars & Live Enablement Plan and host recurring customer training webinars and one‑to‑many enablement sessions. Develop presentation materials, agendas, and training flows to support onboarding and ongoing education. Support internal presenters and subject matter experts as needed. People Leadership Manage and develop a Customer Training Specialist, providing direction, coaching, and performance feedback. Define clear roles, workflows, and quality standards for training delivery. Support team growth as customer education needs scale. Cross‑Functional Collaboration Collaborate with Customer Success and Implementation teams to integrate training into onboarding and post‑launch workflows. Partner with Support to identify knowledge gaps and reduce recurring customer issues through proactive education. Work with Product and Marketing to align training content with releases, messaging, and customer needs. Qualifications Bachelor’s degree or equivalent experience. 5+ years of experience in customer education, enablement, training, or related roles within a SaaS or technology environment. Experience building or administering customer‑facing LMS platforms. Strong instructional design, content creation, and presentation skills. Proven ability to manage multiple initiatives and prioritize effectively. Excellent written and verbal communication skills. Bonus Points For (Optional) Experience supporting customer education across SMB, mid‑market, and enterprise segments. Familiarity with AI video creation tools, knowledge base platforms, or webinar technologies. Background in customer success, onboarding, or implementation functions. Experience defining and tracking adoption or enablement metrics. Desired Characteristics Strategic and systems‑oriented thinker who can build from the ground up. Customer‑centric mindset with a passion for education and enablement. Comfortable operating in ambiguity and driving structure where needed. Strong collaborator who can influence across teams. High ownership, accountability, and bias toward action. How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire. Paid Time Off, to include vacation, sick, holidays, and floating holidays. Paid parental leave. 401(k) plan with employer match. Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships). Tuition Reimbursement Program. Voluntary benefits, to include, but not limited to Legal and Pet Discounts. Employee Assistance Program (available at no cost to you). Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees. Community Give-Back initiatives. Culture that focuses on employee development initiatives. Company-wide bonus and commission plans. Join Us At PrePass, our mission drives us. We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values. Ready to help move the transportation industry forward? Join us and let’s drive progress—together.
Manage and develop strategic accounts, articulate value propositions, and exceed sales quotas within assigned territory. | Extensive experience in enterprise software sales, proven quota achievement, and ability to engage with C-suite executives. | DSA – Mid-Market - Tennessee The Basics As a Director of Strategic Accounts (DSA) on the Tanium field sales team, you will be responsible for generating opportunities to position the Tanium platform within an assigned territory and/or accounts. You’ll be equally as comfortable with the CIO, CISO or VP Ops as you would hosting a room of Red Team members; from talking business benefits to bits and bytes. The successful DSA drives a superior customer experience by delivering technology solutions tailored to customer needs and is able to exceed their assigned quota. What you’ll do Articulate the value of the Tanium platform to decision makers and expertly manage the complex sales cycle Nurture and develop relationships within the assigned territory and/or accounts, presenting to the C-suite the value of the Tanium platform Work with the Partner and Marketing teams to define and support prospecting and sales efforts within assigned territory and/or accounts Generate appropriate sales development activity to ensure healthy pipeline management Accurately forecast, maintaining excellent SFDC hygiene Conduct online webinars or in-person presentations to generate qualified leads Travel as needed We’re looking for someone with Significant enterprise software sales experience, generating and closing large & complex software transactions with the biggest customers in the region A strong team mentality - selling is a team sport at Tanium, where managing and using virtual resources to tackle large and complex sales cycles is a must have skill Proven track record of exceeding quota Experience calling on and presenting to C-Suite level contacts The ability to evangelize and build new business opportunities within an assigned territory and/or accounts Experience establishing relationships and selling with and through channel partners strongly preferred Excellent communication and presentation skills About Tanium Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit www.tanium.com and follow us on LinkedIn and X. On a mission. Together. At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions. We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. Taking care of our team members Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most. What you’ll get The annual base salary range for this full-time position is $75,000 to $225,000 and this position will also be commission eligible. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits. For more information on how Tanium processes your personal data, please see our Privacy Policy
Provide technical expertise on Red Hat solutions for federal clients, including designing, implementing, and troubleshooting enterprise Linux and cloud environments. | Requires 5+ years of Red Hat Linux experience, expertise in cloud and automation tools, and active security clearance. | About Trilogy Innovations At Trilogy Innovations, we are committed to driving meaningful change for our customers and communities through smart, innovative technology that solves real problems. As a growing systems and software engineering company, we partner across public and private sectors to modernize enterprise systems, strengthen security, and deliver high value solutions. We are scaling with purpose, investing in our people, processes, and platforms as we expand. We work hard, think creatively, and value every perspective as we push boundaries and build systems that matter. Who you are Trilogy Innovations is seeking a highly experienced Red Hat Senior Consultant to join our expanding Red Hat Consulting practice and support impactful federal initiatives across the United States. This is an exciting opportunity to work alongside top-tier engineers and architects while delivering enterprise-level solutions that power mission-critical government environments. If you’re passionate about open-source technologies, thrive in complex technical landscapes, and enjoy partnering directly with customers to solve real-world challenges, this role offers both influence and growth at scale. What you will do: * Provide technical expertise and guidance to federal clients on Red Hat solutions, including OpenShift, Ansible, Satellite, and RHEL. * Design, implement, and optimize containerized and virtualized environments using OpenShift and OpenStack. * Develop and maintain automation solutions using Ansible and related tools to improve system performance and reliability. * Collaborate with client teams to identify business needs and develop innovative Red Hat-based solutions. * Lead the configuration and management of Red Hat systems, ensuring compliance with security standards and best practices. * Support CI/CD pipelines and DevOps processes to accelerate deployment and delivery. * Provide knowledge transfer and training to client teams to support ongoing operational success. * Troubleshoot and resolve complex technical issues related to Red Hat products and solutions. * Engage with Red Hat and Trilogy Innovations teams to stay updated on new product features and industry trends. WHAT YOU BRING: We require: * Active Security Clearance Required (US CITIZENSHIP) * 5+ years of experience with Red Hat technologies and Linux-based systems. * Expertise with Red Hat Enterprise Linux (RHEL) 7/8 – configuration, patching, troubleshooting, and optimization. * Experience with hybrid and multi-cloud environments (AWS, Azure, GCP, IBM Cloud). * Experience supporting complex enterprise or government IT systems. * Excellent problem-solving skills and the ability to work independently and collaboratively. * Strong communication and presentation skills with the ability to convey complex technical concepts to non-technical stakeholders. SECURITY CLEARANCE REQUIREMENT: Qualified applicants must possess one or more of the following: * TS/SCI with Full Scope Polygraph * TS/SCI with CI Polygraph * Top Secret/SCI * Top Secret ALL RED HAT TECHNICAL SKILLS AND AREAS OF EXPERTISE: RED HAT TECHNOLOGIES: * RH Process Automation Manager 7 (formerly BPMS) * RH OpenShift Service Mesh (Istio) * RH OpenShift Pipelines (Tekton) * RH OpenShift GitOps (ArgoCD) * RH OpenShift Dev Spaces * RH OpenStack Platform (OSP) 16 * RH Enterprise Linux 7/8/9 (RHEL) * RH Virtualization (RHV) * RH Certificate System * RH Identity Management (IdM) * RH Directory Server * RH Ceph * RH Gluster * RH Hyperconverged Infrastructure * RH Service Interconnect * Red Hat Advanced Cluster Management OPENSHIFT AND KUBERNETES: * OpenShift Infrastructure * Deploying/Configuring OCP Clusters * OpenShift Operators * Containerization for Kubernetes of Existing Applications * Gatekeeper Policies * Helm * Kustomize * Kyverno Policies ANSIBLE AUTOMATION: * Ansible for Networking * Ansible for RHEL * Ansible for Third-Party APIs * Ansible for Windows CLOUD PLATFORMS: * Microsoft Azure Red Hat OpenShift (ARO) * Google Cloud Platform (GCP) * IBM Cloud * AWS * Azure * Azure DevOps (ADO) CI/CD AND DEVOPS: * Release Engineering for Containers (Pipelines) (CI/CD) * Release Engineering for Virtual Machines (Pipelines) (CI/CD) * GitLab Pipelines * GitHub Actions (GHA) PROGRAMMING AND SCRIPTING: * Go, JavaScript, Java, Python, C, C++, Terraform, Git GENERAL IT AND INFRASTRUCTURE: * Configuration Management * Upgrades * Enablement * DevOps * CI/CD Work Environment: • Remote with occasional travel as required. Why Trilogy Innovations At Trilogy Innovations, we believe strong teams build meaningful solutions. We deliver high quality systems and software engineering services across public and private sectors, supporting complex and mission critical environments with integrity, collaboration, and care. Since 2010, our talented team has partnered with organizations such as the FBI, U.S. Air Force, NASA, Department of Education, Department of Energy, DHS, SOCOM, and leading private sector clients. We are known for combining technical excellence with a thoughtful, people first approach. At Trilogy, you will work alongside smart, committed professionals in a supportive, learning oriented environment. We value innovation, accountability, and continuous growth, and we encourage our people to bring both expertise and humanity to the work they do. If you are looking to contribute to impactful work while growing your skills in a collaborative and forward-thinking organization, Trilogy Innovations is a place where you can do just that. Trilogy Innovations, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Owns pricing and packaging initiatives, supports experimentation with AI tools, and collaborates across teams to optimize product monetization strategies. | Requires 5+ years in product management with experience in pricing, billing, or monetization, and familiarity with SaaS or technology environments. | About Crunchbase Crunchbase is a predictive solution that provides intelligence on private companies, powered by the unique combination of live private company data, AI, and market activity from over 80 million users. We predict private market movements that matter to help investors, dealmakers, and analysts make the right decisions. We are committed to fostering a positive, diverse, and inclusive culture by hiring for potential and embracing individuals with diverse perspectives, backgrounds, experiences, and skill sets. We value transparency and openness, believing that an inclusive environment strengthens our teams and enhances our products. Crunchbase has a remote-first approach, and is open to hiring in residents of these states: California, Colorado, Illinois, Florida, Georgia, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington, and Maine. Our inclusive remote-first culture, generous PTO policies, competitive pay, and employee wellness benefits set us apart! About the Role: As Product Manager for this role, you will own Pricing & Packaging across our product-led growth motion. This role focuses on how customers discover value, choose plans, upgrade, team expansion, and involuntary churn. This product manager role is responsible for the product-led side of pricing and packaging, while partnering with Sales and GTM teams to support sales-assisted use cases. Pricing and Packaging is one of our core product teams and, like most startup teams, the scope naturally evolves. This role will continue to expand into adjacent or entirely new problem spaces where strong product judgment is needed. What You'll Do: Pricing & Packaging Execution Support the design, testing, and iteration of pricing and packaging models across products and customer segments. Own discrete pricing and packaging initiatives from discovery through launch, under the direction of the Director of Product Management. Partner with Engineering to ensure accurate implementation of pricing and packaging changes. Data, AI & Insights Utilize AI-powered analytics tools to analyze customer behavior, usage patterns, and pricing sensitivity. Support pricing and packaging experimentation using AI-assisted analysis (e.g., pattern detection, cohort analysis, predictive insights). Partner with Data and Analytics teams to apply AI-driven models or insights that inform pricing recommendations. Use generative AI tools to accelerate research synthesis, experiment analysis, documentation, and internal communication—while applying strong judgment and validation. Cross-Functional Collaboration Work closely with Sales, Marketing, Finance, RevOps, and Customer Success to ensure pricing and packaging changes are clearly understood and operationally ready. Contribute to enablement materials and internal communications related to pricing and packaging updates. Gather and synthesize feedback from internal teams and customers to inform future iterations. Customer & Market Understanding Develop a strong understanding of customer needs, willingness to pay, and perceived value. Support competitive analysis to understand market trends and positioning. Participate in customer research efforts, including interviews and feedback analysis. Delivery & Process Write clear product requirements, user stories, and acceptance criteria for pricing and packaging initiatives. Help ensure launches are well-coordinated, on time, and meet quality standards. Performs other related duties as assigned. What We're Looking For: Bachelor’s degree in Business, Economics, Data Analytics, Computer Science, or a related field. 5+ years in Product Management, with with meaningful ownership of pricing, packaging, billing, or monetization initiatives Ideally includes owning payment or billing systems at meaningful scale (e.g. $10M+ ARR) Experience with subscription or usage based billing systems Bonus points for candidates who have architected and launched new pricing tiers or usage based models Proven success optimizing self-serve user journeys, including pricing, check out, upgrade and cancellation flows Nice to have: Exposure to direct sales or hybrid PLG sales motions Strong analytical skills with the ability to translate data into actionable insights. Experience working cross-functionally in a SaaS or technology environment. Solid understanding of product management fundamentals, including discovery, delivery, and experimentation. High attention to detail, especially in areas impacting revenue and customer experience. Demonstrated curiosity and comfort using AI tools to enhance productivity and creativity. Ability to identify when and how to use AI responsibly while maintaining data privacy and accuracy. Clear written and verbal communication skills. Ability to manage multiple initiatives in a fast-paced environment. Proficiency with Google Workspace and common product and analytics tools. Compensation Package: The salary range is $162,435 - $191,100. We also offer equity in the form of stock options on top of that as the total compensation package. What Crunchbase Offers: At Crunchbase, we’re building a culture where talented people can grow, innovate, and make an impact. We invest in our team so everyone has the support, tools, and trust to do meaningful work and thrive — personally and professionally. Here’s what you can expect: Competitive compensation and equity — rewarding you for your contributions and ownership mindset Remote-first flexibility — work primarily from home within our list of approved states, with opportunities for in-person collaboration Comprehensive health benefits for you and your family, including medical, dental, and vision coverage (PPO, HDHP, and HMO options) Continuous learning support through generous reimbursement for professional development and skills growth 401(k) and Roth plans with an annual financial adviser check-in to help you plan your future Wellness resources — including a monthly stipend to support physical and mental health Work-from-home enablement — internet stipend and home office setup allowance Charitable giving match through our Town Hall awards and community impact initiatives A mission-driven, transparent team of creative thinkers and builders passionate about helping companies connect and grow At Crunchbase, we value team members who are passionate and enthusiastic about what we're building here. We believe there is no "perfect" candidate, and want to encourage applying even if all the requirements listed aren’t met. If you're passionate about Crunchbase and looking to learn and grow, then we look forward to reviewing your application! Crunchbase does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, veteran status, military obligations, or marital status. We will consider for employment qualified applicants with arrest and conviction records. Every day our team is honored to work with entrepreneurs and innovators from every corner of the globe, and we aim to build a team that reflects the diversity of our customers. Each individual at Crunchbase brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides a better service to its customers, and helps us all grow and learn as individuals. #LI-JM1
Facilitating communication and maintaining relationships between homeowners and construction teams. | Requires 3-5 years of related experience, proficiency in Word and Excel, and strong communication skills. | Job Summary The Construction Project Coordinator - The role of the On-Site Construction Project Coordinator is to facilitate the smooth-running communication of the construction project and the owners of the units by building and maintaining positive relationships. The Construction Project Coordinator will need to anticipate homeowner needs, ensuring that each owner has a memorable experience. This would include communicating the stage of construction to the owners. This is a perfect role for an individual who wants to secure a career in construction. Essential Duties and Responsibilities * Responsible for administrative tasks for the construction team assigned to the project * Candidate must be proficient in – Word and Excell * Maintain superior customer relations by acting as a liaison between homeowners, and guests and LHR * Establish and maintain weekly updates and postings on the project - including documentation, and mail outs * Provide answers to member questions and resolve concerns through knowledge of the project * Primary contact for homeowner and member relations for day-to-day administration requests as it relates to construction * While working with the Community Manager, update owner contact list, member calendars and provide that to the construction team * Distribute all requests to the appropriate board members and Community Managers in a timely manner * Enter and maintain all owner information in data management system * Answer all telephone inquiries in a polite and friendly manner, following service standard telephone policies * Respond to telephone, e-mail, web and in-person inquiries from various parties * Provide a timely response to inquiries and requests * Address all customer complaints professionally, leaving the owner with a positive resolution * Welcome and acknowledge every owner and guest with a smile, eye contact and a friendly verbal greeting using the guests’ names when possible * Other duties as assigned Competencies * Business acumen and positive mindset * Results oriented relationship builder and respect LHR Confidential and Proprietary Information – specifically the liaison will not be sharing owner information with other owners * Independent but collaborative when necessary Qualifications Knowledge and Skills * Must be able to communicate effectively with internal and external customers and clients * Knowledge of remodel, reconstitution, restoration projects (documentation, safety, required reporting, regulations, etc.) * Proficient in Word, Excel and Microsoft. * Basic knowledge of OSHA worksite and personal safety * Knowledge of State or local governmental safety requirements is a plus. * Professional communication skills (phone, interpersonal, written, verbal, ). * Professional customer service * Interpretation and completion of verbal and/or written instructions at a proficient * Time management and time critical prioritization * Self-motivated, proactive, detail oriented and a team Education and Experience: * High School Diploma or GED Required * 3 -- 5 years of directly related or closely related experience Working Conditions: * Typical outside work environment year-round (frequent standing, walking, lifting and/or operating powered equipment using proper safety techniques or tools), exposure to elements like rain, heat or cold. * Overtime may-be required (on-call rotation) Physical Demands: * Must be able to operate a vehicle from one location to another * Must be able to lift and carry up to 20 pounds on a frequent * Must be able to sit, stand, bend, pull/push, grasp, twist, reach above shoulder, walk, stoop, kneel and climb. * Must be able to use hands and fingers to input data to information system; and talk or hear in order to gather and provide information on departmental processes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage and nurture enterprise accounts to drive growth, ensure client satisfaction, and support renewal processes. | Requires 2+ years in customer success, SaaS environment, and strong communication skills; experience in fast-paced startup settings is preferred. | Visit.org is seeking a skilled and driven Enterprise Customer Success Manager to join our dynamic remote team. This role is crucial for maintaining and expanding our relationships with our largest and most strategic corporate partners. As the primary point of contact and advocate, the CSM will be responsible for ensuring the full utilization of our services, maximizing participant engagement, overseeing quality assurance at the contract level, providing expert social impact advisory, and taking an active role in collaboration with Sales, in the renewal process for enterprise portfolios. The ideal candidate will bring a strategic vision, a deep passion for our mission, and the agility required to thrive in a fast-paced, start-up tech environment. What Motivates Us There is room for everyone! We empower each other to innovate and create processes that use technology to generate meaningful, lasting change. We enjoy the challenge of finding solutions to problems that are not a way around it but through it. We’re driven by the opportunity to help enterprises and their employees around the world to contribute to their communities. When You Join the Team You’ll join a movement from the ground floor and a team of purpose-driven people with a strong sense of responsibility, ownership, and pride that we’re building this thing together. You’ll combine passion, purpose, and a paycheck—Visit.org team members get out of bed every day knowing their work is meaningful and has a tangible impact on individuals and communities around the world. About Visit.org: Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, Ancestry, Tommy Bahama, and more. Responsibilities: Strategically manage and nurture enterprise accounts to drive account growth and increase service utilization. Develop tailored account plans that ensure client goals and ROI metrics are achieved, aligning with Visit.org’s capabilities. This includes supporting and/or leading the planning and execution of offsite meetings with clients to deepen understanding of their needs, co-create enhanced value, and strengthen strategic relationships. Lead and project-manage key client initiatives and strategic programs, coordinating cross-functional teams, timelines, and deliverables to ensure successful execution, high-quality outcomes, and measurable business and social-impact results. Actively support the Sales team with client renewals and negotiations, ensuring high retention rates and minimizing churn within enterprise accounts. Build and maintain strong, executive-level relationships with key stakeholders within each client organization, becoming a trusted advisor on social impact and partnership. Deliver customized consultations and presentations demonstrating the ongoing value of Visit.org’s offerings to client objectives. Proactively identify and resolve issues that arise within enterprise accounts, ensuring a high level of client satisfaction and service delivery. Collaborate with Supply, Content, Sales, Marketing, Events, and Product teams to communicate client needs and align on cross-functional initiatives that enhance product functionality, service delivery, and client satisfaction. Champion client needs internally to ensure that all client deliverables are met with a standard of excellence, advocating for product enhancements when necessary to serve enterprise needs. Contribute to the development of best practices, operational procedures, and strategic initiatives that enhance the overall effectiveness and scalability of the Customer Success team. 2+ years of experience in Customer Success, Account Management, Sales, Partnerships, or another client-facing, quota-responsible role Experience working in a fast-paced startup environment, particularly enterprise SaaS Fluency in demonstrating value through customer stories, data, and unique insights Strong organizational skills and the ability to create structure in ambiguous situations Detail-oriented while maintaining the ability to drive towards overarching goals Ability to learn quickly and grasp different processes and/or systems Excellent written, verbal, and presentation communication and interpersonal skills A team player who can foster relationships and communicate effectively across departments Competence using sales management and internal communication tools, including Salesforce, Gong, Slack, Monday.com, and others A genuine desire to satisfy the needs of our clients Experience working in a fast-paced startup environment Passion for our mission and the desire to make an impact in the world through technology How we care Health, Dental, Vision Unlimited PTO + Holiday + Birthday off! Unlimited Social Impact Time Off (SITO)! Competitive salary Mission-aligned company events/volunteering Inclusive, exciting start-up culture Accelerated career & personal growth Culture Club and more! Salary range is $75,000 to $100,000 DOE + OTE; however, base pay may vary depending on job-related knowledge, skills, and experience. A range of benefits may include equity, healthcare benefits, and paid time off may be provided as part of the compensation package.