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Lead and optimize security operations teams, manage incident response, and ensure compliance with security standards. | 7+ years in technical roles with experience in security operations, SIEM, vulnerability management, and cloud platforms. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Security Operations Principal - REMOTE. This role is critical in ensuring operational excellence within the cybersecurity framework. In an environment where challenges are constant and evolving, the Principal will lead a dedicated team in enhancing security measures while addressing and resolving complex issues. You will have the opportunity to directly impact client security and organizational success by balancing management responsibilities with hands-on technical expertise. Collaborating closely with several teams, you will drive improvements and cultivate a learning culture within your team. This role is ideal for individuals looking to merge technical acumen with leadership growth. \n Accountabilities Act as the primary technical escalation point for complex operational issues, ensuring quick and effective resolutions. Maintain and optimize critical systems, including SIEM platforms (e.g., Splunk, ELK, SumoLogic) and vulnerability management tools. Monitor and improve the team’s use of automation and monitoring tools to drive operational efficiency. Analyze and resolve system performance issues while ensuring compliance with security standards. Participate in incident response and post-mortem analysis to identify root causes. Mentor and support the professional growth of engineers through training and feedback. Assist with hiring, onboarding, and retention to ensure team stability. Oversee day-to-day delivery of security services and ensure operational consistency. Track and optimize key metrics like incident response times and compliance posture. Develop processes for incident response and compliance reporting. Work with cross-functional teams to improve service delivery. Requirements 7+ years of hands-on experience in technical roles, such as engineering or operations. Proven ability to manage operational processes and handle escalations. Strong technical expertise with SIEM platforms and vulnerability management tools. Experience troubleshooting complex technical issues in high-pressure environments. Hands-on experience with cloud platforms (AWS, Azure, or GCP). Solid understanding of security compliance frameworks (e.g., FedRAMP, SOC, HIPAA). Ability to mentor and guide team members while contributing to technical solutions. Strong written and verbal communication skills. Familiarity with IT frameworks such as ITIL or TOGAF. Basic experience with automation tools. Experience with Anti Virus tools. Experience with Agile delivery practices. Benefits Flexible work model empowering you to choose where to work effectively. Opportunities for personal and professional growth. Paid parental leave and flexible time off. Certification and training reimbursement. Digital mental health and wellbeing support membership. Comprehensive insurance options. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Lead and manage security operations, troubleshoot complex issues, and mentor team members to improve security posture. | 7+ years in technical roles with experience in security operations, SIEM, cloud platforms, and security frameworks. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Security Operations Principal - REMOTE. This role is critical in ensuring operational excellence within the cybersecurity framework. In an environment where challenges are constant and evolving, the Principal will lead a dedicated team in enhancing security measures while addressing and resolving complex issues. You will have the opportunity to directly impact client security and organizational success by balancing management responsibilities with hands-on technical expertise. Collaborating closely with several teams, you will drive improvements and cultivate a learning culture within your team. This role is ideal for individuals looking to merge technical acumen with leadership growth. \n Accountabilities Act as the primary technical escalation point for complex operational issues, ensuring quick and effective resolutions. Maintain and optimize critical systems, including SIEM platforms (e.g., Splunk, ELK, SumoLogic) and vulnerability management tools. Monitor and improve the team’s use of automation and monitoring tools to drive operational efficiency. Analyze and resolve system performance issues while ensuring compliance with security standards. Participate in incident response and post-mortem analysis to identify root causes. Mentor and support the professional growth of engineers through training and feedback. Assist with hiring, onboarding, and retention to ensure team stability. Oversee day-to-day delivery of security services and ensure operational consistency. Track and optimize key metrics like incident response times and compliance posture. Develop processes for incident response and compliance reporting. Work with cross-functional teams to improve service delivery. Requirements 7+ years of hands-on experience in technical roles, such as engineering or operations. Proven ability to manage operational processes and handle escalations. Strong technical expertise with SIEM platforms and vulnerability management tools. Experience troubleshooting complex technical issues in high-pressure environments. Hands-on experience with cloud platforms (AWS, Azure, or GCP). Solid understanding of security compliance frameworks (e.g., FedRAMP, SOC, HIPAA). Ability to mentor and guide team members while contributing to technical solutions. Strong written and verbal communication skills. Familiarity with IT frameworks such as ITIL or TOGAF. Basic experience with automation tools. Experience with Anti Virus tools. Experience with Agile delivery practices. Benefits Flexible work model empowering you to choose where to work effectively. Opportunities for personal and professional growth. Paid parental leave and flexible time off. Certification and training reimbursement. Digital mental health and wellbeing support membership. Comprehensive insurance options. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Improve customer success processes, leverage analytics for operational targets, and support scalable growth initiatives. | Requires 5+ years in revenue or sales operations, experience with SaaS or Fintech, proficiency in BI tools, Salesforce, and GTM systems, and strong strategic and collaboration skills. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Operations Manager. In this role, you'll play a vital part in improving customer success through strategic planning and operational excellence. You will collaborate closely with various teams such as Product, Marketing, Sales, and Operations to create scalable processes that enhance customer adoption and drive growth. Your insights will help shape key initiatives and ensure the Customer Success team has reliable systems in place. By focusing on data-driven decisions, you'll contribute to the overall effectiveness of customer engagement and experience. \n Accountabilities Partner with Sales and Customer Success teams on bookings and plan modeling, including target setting and capacity modeling. Own the optimization of customer-related processes to ensure high levels of client satisfaction, retention, and upsell opportunities. Drive core operating rhythms, including weekly forecasting and booking updates, pipeline reviews, and monthly/quarterly business reviews. Leverage analytics to measure customer success KPIs and guide the team toward achieving operational targets. Drive alignment among leadership stakeholders to support seamless go-to-market execution. Requirements Bachelor’s degree in Business Administration, Economics, Finance, or related field. 5+ years of experience in revenue operations, sales operations, sales strategy, or similar roles, preferably in a Fintech or SaaS company. Strong strategic thinking and ability to analyze marketing effectiveness and ROI. Experience in fast-scaling, high-growth environments with a focus on accuracy and trust. Exceptional collaboration skills with the ability to communicate effectively across teams. Data fluency, with strong modeling skills in Excel and experience with BI/Dashboarding platforms like Tableau. Extensive experience with Salesforce and other GTM systems such as ZoomInfo, Salesloft, Gong, HubSpot, and Calendly. Benefits Ability to work remotely and maintain a flexible schedule. Opportunities for professional development and career growth. Supportive and collaborative work environment. Diversity and inclusion values are prioritized. Access to cutting-edge tools and technologies. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Manage and grow strategic client accounts, drive revenue through upselling and cross-selling, and develop strong relationships with executive stakeholders. | Experience in B2B SaaS sales, managing complex sales cycles, and selling to executive audiences, with a focus on account growth and client success. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Strategic Accounts. In this role, you will play a crucial part in managing and expanding relationships with key enterprise and large mid-market clients. Your ability to understand client business priorities and engage thoughtfully will drive new revenue and foster existing relationships. This position requires a strategic approach to selling and a passion for ensuring clients successfully adopt innovative solutions that modernize their operations. \n Accountabilities Manage a portfolio of strategic and high-potential accounts, serving as the primary point of contact and sales lead. Drive new business growth while identifying cross-sell and upsell opportunities within existing clients. Generate and develop a strong sales pipeline through proactive outreach and targeted prospecting efforts. Develop strong in-person relationships by attending conferences and client meetings (up to 25% travel). Build adoption plans that align solutions with firm leadership goals. Lead discovery and solution-oriented conversations with executive stakeholders. Collaborate with Product, Marketing, and Customer Success for successful client onboarding. Maintain accurate forecasting, pipeline management, and performance reporting. Consistently achieve or exceed quarterly and annual revenue targets. Requirements 4–6 years of B2B SaaS sales experience in a hyper-growth startup environment. Experience selling into executive audiences and navigating complex organizational structures. Experience managing longer sales cycles (3–12 months) and closing high-value deals. Strong consultative selling skills, aligning solutions to business goals. Excellent communication, presentation, and relationship management abilities. Experience within vertical SaaS in the accounting industry preferred. Participation in regular video and occasional in-person meetings with reasonable accommodations. Benefits Competitive salary with freedom to solve challenging problems alongside a talented team. Adventure travel stipend - $1,000 reimbursement on work anniversary. Remote, work-from-anywhere culture. Flexible PTO. World-Class health benefits - including health, vision, dental, HSA/FSA, and mental health support. Stock options for Full-Time Employees. 401(k) matching. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Manage and grow strategic client accounts, drive revenue, and develop sales pipelines. | 4-6 years of B2B SaaS sales experience, ability to manage complex sales cycles, and experience selling to executive audiences. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Strategic Accounts. In this role, you will play a crucial part in managing and expanding relationships with key enterprise and large mid-market clients. Your ability to understand client business priorities and engage thoughtfully will drive new revenue and foster existing relationships. This position requires a strategic approach to selling and a passion for ensuring clients successfully adopt innovative solutions that modernize their operations. \n Accountabilities Manage a portfolio of strategic and high-potential accounts, serving as the primary point of contact and sales lead. Drive new business growth while identifying cross-sell and upsell opportunities within existing clients. Generate and develop a strong sales pipeline through proactive outreach and targeted prospecting efforts. Develop strong in-person relationships by attending conferences and client meetings (up to 25% travel). Build adoption plans that align solutions with firm leadership goals. Lead discovery and solution-oriented conversations with executive stakeholders. Collaborate with Product, Marketing, and Customer Success for successful client onboarding. Maintain accurate forecasting, pipeline management, and performance reporting. Consistently achieve or exceed quarterly and annual revenue targets. Requirements 4–6 years of B2B SaaS sales experience in a hyper-growth startup environment. Experience selling into executive audiences and navigating complex organizational structures. Experience managing longer sales cycles (3–12 months) and closing high-value deals. Strong consultative selling skills, aligning solutions to business goals. Excellent communication, presentation, and relationship management abilities. Experience within vertical SaaS in the accounting industry preferred. Participation in regular video and occasional in-person meetings with reasonable accommodations. Benefits Competitive salary with freedom to solve challenging problems alongside a talented team. Adventure travel stipend - $1,000 reimbursement on work anniversary. Remote, work-from-anywhere culture. Flexible PTO. World-Class health benefits - including health, vision, dental, HSA/FSA, and mental health support. Stock options for Full-Time Employees. 401(k) matching. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Improve customer success processes, drive operational metrics, and support strategic initiatives to enhance customer engagement. | Requires 5+ years in revenue or sales operations, strong data modeling skills, experience with GTM systems like Salesforce, and ability to work remotely in a fast-growth environment. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Operations Manager. In this role, you'll play a vital part in improving customer success through strategic planning and operational excellence. You will collaborate closely with various teams such as Product, Marketing, Sales, and Operations to create scalable processes that enhance customer adoption and drive growth. Your insights will help shape key initiatives and ensure the Customer Success team has reliable systems in place. By focusing on data-driven decisions, you'll contribute to the overall effectiveness of customer engagement and experience. \n Accountabilities Partner with Sales and Customer Success teams on bookings and plan modeling, including target setting and capacity modeling. Own the optimization of customer-related processes to ensure high levels of client satisfaction, retention, and upsell opportunities. Drive core operating rhythms, including weekly forecasting and booking updates, pipeline reviews, and monthly/quarterly business reviews. Leverage analytics to measure customer success KPIs and guide the team toward achieving operational targets. Drive alignment among leadership stakeholders to support seamless go-to-market execution. Requirements Bachelor’s degree in Business Administration, Economics, Finance, or related field. 5+ years of experience in revenue operations, sales operations, sales strategy, or similar roles, preferably in a Fintech or SaaS company. Strong strategic thinking and ability to analyze marketing effectiveness and ROI. Experience in fast-scaling, high-growth environments with a focus on accuracy and trust. Exceptional collaboration skills with the ability to communicate effectively across teams. Data fluency, with strong modeling skills in Excel and experience with BI/Dashboarding platforms like Tableau. Extensive experience with Salesforce and other GTM systems such as ZoomInfo, Salesloft, Gong, HubSpot, and Calendly. Benefits Ability to work remotely and maintain a flexible schedule. Opportunities for professional development and career growth. Supportive and collaborative work environment. Diversity and inclusion values are prioritized. Access to cutting-edge tools and technologies. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Leading performance strategies, analyzing KPIs, coaching teams, and improving operational efficiency in a call center environment. | Experience in sales performance management or call center operations, with skills in analytics, KPI development, and team leadership. | Deadline to Apply: 2/13/2026 Summary The CCT Manager of Performance will serve as a strategic partner and performance leader focused on driving sales effectiveness, KPI achievement, and operational excellence across a high‑volume inbound and outbound call center. This role is responsible for overseeing a team of Team Leaders and PPAs developing and implementing performance strategies, analyzing key metrics, identifying opportunities for improvement, and enabling sales teams to achieve measurable results. Reporting to the Director of Patient Experience, this leader will directly influence business planning, performance outcomes, and the overall effectiveness of our sales and service teams. Responsibilities Strategic Performance Leadership · Partner with the Director of Patient Experience to develop and execute performance strategies that drive sales growth, KPI attainment, and continuous improvement across a 90+ person team. · Translate organizational goals into measurable performance targets and actionable execution plans for sales and service teams. · Oversee performance components of the outbound strategy including call prioritization models, lead management workflows, agent productivity measures, and KPI tracking. · Partner cross-functionally to improve outbound effectiveness and resource alignment. Performance Programs & Coaching Support · Support team leaders in implementing structured coaching, scorecards, performance routines, and development plans. · Ensure consistency and quality in how performance expectations are communicated, measured, and reinforced. · Lead performance programs that support inbound and outbound sales teams, with a focus on improving conversion rates, contact effectiveness, queue penetration, schedule rate, and other core KPIs. · Conduct performance analysis to identify trends, gaps, and opportunities, and provide targeted coaching recommendations to supervisors and team leaders. KPI Management & Reporting · Own the design, tracking, and improvement of performance dashboards, KPIs, and reporting metrics in partnership with the Analytics department. · Deliver insights and recommendations rooted in data to enhance agent performance, operational efficiency, and patient scheduling outcomes. Forecasting & Workforce Alignment · Collaborate with Workforce Management to ensure staffing models, schedules, and hours of operation align with performance goals and sales coverage needs. · Review forecasting accuracy and provide performance-related recommendations to improve SLA and KPI attainment. Technology, Tools & Process Improvement · Partner with IT to support tools and systems that enhance agent performance, reporting accuracy, and operational workflows. · Identify opportunities to simplify or redesign processes that directly impact KPIs or sales conversion outcomes. Cross-Functional Collaboration · Work closely with HR and Manager of Administration to support performance-related communication, goal setting, recognition programs, and development initiatives. · Collaborate with operational stakeholders to scale performance programs that support future growth. Desired Experience · 3 years of progressive experience in sales performance management, call center operations, business analytics, or a related performance-focused role. · Demonstrated ability to build performance systems, KPI frameworks, and process improvements with measurable impact. · Experience with forecasting, staffing, workforce analytics, or reporting strongly preferred. · Bachelor’s degree or relevant experience required. Required Skills & Capabilities · Strong analytical and strategic thinking skills with the ability to translate data into actionable insights and performance plans. · Ability to identify opportunities, create structured solutions, and drive execution at scale. · Proven experience enabling leaders and teams to meet or exceed performance expectations. · Excellent communication skills—including structured storytelling, written communication, and presentation abilities. · Strong business acumen, problem-solving skills, and creativity in designing performance strategies. · Self-driven with the ability to lead initiatives independently and in fast-paced environments. · Excitement for building new performance programs and continuously improving existing processes. Internals: 6 months tenure min, must be in good standing without any written warnings - must have experience leading a team in a call center environment

Oversee and coordinate creative portfolios, manage resources, and ensure successful execution of high-priority initiatives. | Extensive experience in creative operations, portfolio and program management, with strong leadership and cross-functional collaboration skills. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview We're seeking an experienced Senior Program Manager, Creative Operations to provide holistic oversight and stewardship of our in-house creative agency’s ecosystem of resources: people, time, and budget. You'll serve as air traffic control for a portion of our creative portfolio, ensuring what we've sized, scoped, and allocated stays to plan, and reacting quickly with solutions when we need to deviate. When our most complex, cross-functional programs require dedicated leadership, you'll step in to provide hands-on program management, ensuring seamless execution across multiple workstreams and stakeholders. This role uniquely blends portfolio management (your primary focus) with strategic program management for high-stakes initiatives. You'll know when to zoom out to manage the ecosystem and when to zoom in to drive critical programs to successful completion. You'll apply broad expertise to lead and contribute to functional objectives that achieve company goals in innovative ways, working closely with the Head of Creative Operations, Executive Creative Director, and Head of Production. About the Job Provide holistic oversight of a portion of Local Produce's creative portfolio, managing the interconnected ecosystem of people, time, and budget across your assigned campaigns and initiatives—serving as 'air traffic control' to ensure optimal resource allocation and utilization Monitor portfolio health and react quickly with solutions when projects deviate from plan, reallocating resources and adjusting scope to keep work on track while protecting team focus and preventing burnout Lead end-to-end program management for the most complex, high-priority initiatives within your portfolio that span multiple creative disciplines, have cross-functional dependencies, involve external vendors, or are business-critical with high visibility Develop comprehensive program plans with clear workstreams, milestones, and dependencies; coordinate across teams while managing risks, issues, and changes; and drive regular program reviews to ensure successful delivery Provide portfolio-level and program-specific reporting that gives leadership clear visibility into creative capacity, utilization, and expenses; forecast future resource needs and evaluate tradeoffs between in-house talent, agency support, and contractors Design and maintain portfolio management systems, dashboards, and reporting tools that enable real-time visibility into resource allocation, capacity, project status, and program health Establish frameworks for intake, prioritization, and resource allocation that ensure your portfolio stays aligned with business goals, and determine when initiatives require dedicated program management vs. portfolio-level oversight Partner with the Head of Creative Operations on capacity planning for Local Produce, owning capacity planning for your portfolio while maintaining a clear view of available bandwidth across all creative disciplines and proactively flagging capacity risks with recommended solutions Translate company goals into operational objectives for your portfolio and build supportive relationships with stakeholders across Marketing, Creative, Production, and Finance Partner with leadership to foster a positive, collaborative culture within Local Produce and encourage experimentation with new ways of working, including AI tools and emerging technologies About You Minimum Qualifications 8-10 years of experience in Creative Operations, Production Management, or Studio Operations, with demonstrated expertise in both portfolio management and complex program management Proven track record providing portfolio-level oversight in fast-paced creative environments—managing the ecosystem of people, time, and budget rather than individual project execution Deep experience leading complex programs involving multiple creative disciplines, cross-functional teams, and external partners- with a focus on brand, product, and consumer The ability to function in a highly Strong background in capacity planning, resource forecasting, and portfolio optimization Experience serving as 'air traffic control' for creative teams while also 'piloting' the most critical initiatives Strong understanding of creative disciplines and how to coordinate them in complex programs Ability to thrive in an extremely fast-paced environment, proactively identifying and implementing solutions while consistently demonstrating a high bar of excellence and polish in all deliverables Deep hands-on experience with program management tools (e.g., Workfront, Asana, Monday.com, etc.) Preferred Qualifications At least 3-5 years in an agency environment (advertising agency, creative agency, or production company), with experience managing both creative capacity across portfolios and leading complex, multi-workstream programs Strong analytical skills with ability to model scenarios, forecast capacity needs, identify risks, and evaluate complex tradeoffs between speed, quality, and cost across functions Systems thinking—ability to design portfolio management frameworks that provide visibility and enable informed decision-making #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $167,000—$176,000 USD WA $159,000—$168,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $153,000—$161,500 USD All other states $139,000—$146,500 USD

Manage and optimize multi-channel paid advertising campaigns to drive growth and ROI. | Requires 5+ years in performance marketing with experience managing over $1 million in annual ad spend, proficiency in analytics tools, and knowledge of attribution models. | At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. This work takes grit, because we move fast, without ever sacrificing craft or quality. Our mission is to bring development superpowers to everyone. From entrepreneurs launching their first idea to global enterprises scaling their digital presence, we empower teams to design, launch, and optimize for the web without barriers. We believe the future of the web, and work, is more open, more creative, and more equitable. And we’re here to build it together. We're looking for a Senior Performance Marketing Manager to join our Growth Marketing team and supercharge Webflow’s paid acquisition engine. In this role, you’ll own a multi-million dollar ad budget, drive efficiency and scale across paid channels and partner closely with Product, Data and Brand to unlock the next phase of Webflow’s growth. You’ll move fast, test relentlessly and turn insights into repeatable, scalable impact. About the role: Location: Remote (United States; BC & ON, Canada) Full-time Permanent Exempt The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. United States (all figures cited below are in USD and pertain to workers in the United States) Zone A: $154,000 - $185,000 Zone B: $146,000 - $175,000 Zone C: $138,000 - $166,000 Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada) 152,000 - $183,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Application Information: Application deadline: applications accepted on an ongoing basis until position is closed and filled This posting is for an existing vacancy Reporting to the Senior Manager, Growth Marketing As a Senior Performance Marketing Manager, you’ll … Strategically scale paid marketing programs across platforms such as Google Ads, LinkedIn, YouTube, Microsoft Ads, Facebook, Instagram, Quora and more. Design and execute full-funnel acquisition strategies that maintain healthy unit economics and accelerate user growth. Identify and pursue opportunities that unlock new growth levers, with a strong focus on leveraging AI and personalization. Build, manage and optimize high-budget, data-driven paid acquisition campaigns. Create and prioritize a roadmap of growth experiments aimed at improving ROI and build strategies around driving revenue and MQLs. Collaborate closely with Creative and Data Science teams to produce new assets and deepen campaign insights. Monitor, analyze, and report on campaign KPIs, iterating strategy based on performance and business goals. About you: Requirements: 5+ years of experience in performance marketing or paid acquisition, preferably in high-growth B2B or SaaS environments. Managed 1+ million min. in annual paid media spend across multiple platforms with proven impact. Ability to analyze campaign data, extract insights, and refine campaign strategies. You’ll thrive as a Senior Performance Marketing Manager if you: Bring a growth mindset, are comfortable with ambiguity and love moving fast and learning. Possess working knowledge of Salesforce, Excel, Google Sheets, HTML, JavaScript, SQL, and/or Python. Have foundational knowledge of statistical analysis and performance marketing experimentation techniques. Are fluent in using and evaluating various attribution models to inform marketing decisions. Stay curious and open to growth — actively building fluency in emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact. Our Core Behaviors: Build lasting customer trust. We build trust by taking action that puts customer trust first. Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. Reinvent ourselves. We don't just improve what exists, we imagine what's possible. Deliver with speed, quality, and craft. We move fast because the moment demands it, and we do so without lowering the bar. Benefits Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. Wellness for the whole you. Access to mental health resources, therapy and coaching. Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program. Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment. Remote, together At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. Stay connected Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. Please note: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how Webflow processes your personal information, please review Webflow’s Applicant Privacy Notice.

Lead and manage healthcare billing operations, ensuring compliance, process efficiency, and team performance, while driving automation and project initiatives. | Extensive experience (minimum 7 years) in healthcare revenue cycle management, system expertise, leadership skills, and strong analytical capabilities. | Twin Health At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives. Working here Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment. Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® . With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world. Join us as we reinvent the standard of care in metabolic health. Opportunity We are actively expanding the Twin Billing Operations Team and are seeking a highly dynamic and experienced Billing Operations Manager. This role offers a significant opportunity to drive scalability through automation and process improvement while innovating our billing and collections processes to support the company's high growth trajectory. The ideal candidate will be a data-driven and process-oriented leader with superior knowledge of Revenue Cycle Management and a genuine passion for developing people. This position reports directly to the Billing Operations Director. Responsibilities Revenue Cycle Management Lead and manage daily Billing Operations, including new customer billing setup, invoice and claims submission, payment posting, denial management, and accounts receivable (AR) follow-up. Establish quality controls and monitor key performance indicators (KPIs) such as Days in AR, denial rates, and clean claim rates to ensure timely reimbursements and meet individual/team goals. Develop and enforce billing policies and system controls to ensure strict compliance with customer agreements, payor requirements, and guidelines. Lead internal post billing audits to ensure billing integrity and compliance to contractual agreements and payer policies. Identify operational gaps, drive process improvement, and implement standardization across workflows. Develop and implement scalable operational workflows for claims management, system reconciliations, and Service Level Agreements (SLAs). Partner with Product and Engineering teams to design and implement automated tools, leveraging technology to reduce manual effort and increase productivity. Resolve customer grievances and escalations, ensuring a world-class customer experience. Project Management Co-lead the direct to consumer billing operations initiative. Oversee and execute Billing Operations projects, leading the initiative from inception to completion. Develop and manage project boards to track deliverables and ensure timely completion across all teams. Conduct regular project status meetings with the team and communicate progress, risks, and mitigation strategies to stakeholders. Maintain open and effective communication channels with project teams, internal departments, external customers, and stakeholders. Generate thorough and accurate project documentation, including Standard Operating Procedures (SOPs), policies, and best practices. People Management Directly manage the Billing Operations Team. Establish and monitor performance metrics and individual development plans for all direct reports. Conduct regular 1:1 sessions, providing effective coaching and hands-on mentoring to foster a culture of continuous improvement. Empower direct reports by developing and implementing efficient processes to achieve departmental and organizational goals. Maintain positive team dynamics and promote a constructive workplace culture through active team member engagement. Serve as a change management leader, guiding the team through operational improvements. Qualifications Education and Experience: Undergraduate degree in healthcare, business or equivalent practical experience. Revenue Cycle Management (RCM) Expertise: A minimum of 7 years of experience in healthcare revenue cycle management, including at least 7 years managing RCM or billing operations teams. System and Workflow Knowledge: Proven expertise in operating RCM systems (Candid Health or similar systems are a plus), comprehensive understanding of general reimbursement workflows, and proficiency in payer management, including denials analysis. Compliance and Coding: Deep and extensive knowledge of medical coding, EDI systems, and adherence to commercial and government payer requirements, policies, and compliance standards. Leadership and Communication: An exceptional communicator capable of translating technical billing issues into actionable cross-functional strategies. A collaborative, hands-on leader who fosters trust, accountability, and performance across distributed teams. Data and Analytical Skills: A data-driven leader with strong analytical and process improvement capabilities, proficient in Excel, Google Workspace, and/or Business Intelligence (BI) reporting tools. Operational Discipline: Strong operational rigor with the ability to establish Service Level Agreements (SLAs), observability metrics, and scalable processes. Problem-Solving and Adaptability: A self-directed problem-solver who seeks the "why" behind processes, comfortable navigating ambiguity in a fast-paced, high-growth environment. Technology Mindset: Embraces technology to enhance work while maintaining a people-centric approach. Comfortable and enthusiastic about working in an AI-forward environment where AI tools are integrated into daily operations. Preferred Experience Experience in business-to-business (B2B) and business-to-consumer (B2C) billing and collections Experience managing complex, transformational projects, including billing product implementations Experience in a startup environment within healthcare Experience with NetSuite is a plus This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation and Benefits The compensation range for this position is $120,000-135,000 annually. Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin A competitive compensation package in line with leading technology companies A remote and accomplished global team Opportunity for equity participation Unlimited vacation with manager approval 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options 401k retirement savings plan