Latest Jobs

Providing career guidance, resume assistance, and support to residents in a healthcare community setting. | Experience in career services, strong communication skills, and ability to work in a team-oriented environment. | Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant’s skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Brookdale is a Great Place to Be: Gracious hospitality and neighborliness for our residents and families. Home-like feel and all-around comfort for residents and visiting family members. Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings. Industry leader in clinical care. Nationwide company with over 675 communities, offering many opportunities to grown and learn as a sales professional. Extensive corporate support including a robust training program.

Bridge departments, optimize workflows, lead strategic initiatives, and scale organizational processes. | Experience in high-growth environments, strong analytical skills, automation focus, and understanding of fintech and remittances. | About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before. We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus. Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today. About the Role As our Business Operations Senior Manager, you will be the architect of the "engine room" at Félix. While our strategy defines our destination, you will own the systems, daily activities, and cross-functional harmonies that actually get us there. This is a high-impact, high-visibility role reporting directly to our Co-Founder and COO, Bernardo Garcia, designed for a true problem-solver who thrives in the space between high-level vision and tactical execution. Your mission is simple but challenging: identify friction and eliminate it. You will act as the "connective tissue" across Product, Engineering, Compliance, Growth, and other teams, ensuring that as we scale, our systems don’t just hold—they thrive. Whether you are entering a new corridor, optimizing an existing one, or implementing AI-driven compliance workflows, you will turn one-off experiments into repeatable, automated engines of growth. Responsibilities Bridge the gap between different departments to ensure they are working in harmony rather than in silos. In this role, your "to-do list" will change weekly, but your mission remains the same: identify friction and eliminate it. Strategic Execution: Turning high-level goals or OKRs (e.g., "We want to grow 3X") into specific daily tasks and measurable KPIs. Strategic Initiatives: Lead high-priority "Special Projects" that don't yet have a natural home (e.g., setting up new banking partnerships, entering new corridors, or implementing new AI-driven compliance workflows). Ownership of business reviews: lead productive weekly and monthly meetings, as well as diagnostics and accurate dashboards to ensure everyone is on the same page. Process Optimization: Identifying "bottlenecks" (delays) in how work gets done and redesigning workflows to be faster and cheaper. Overseeing the end-to-end funnel performance and experience flow for the end customer. Organizational Scaling: Assist in headcount planning, culture-building, and ensuring our "bias for action" remains intact as the team grows. Ensure the right people and tools are assigned to the most important projects. Cross-Functional Glue: Acting as the "connective tissue" between teams. You’ll ensure that a product update or cross-functional project has all stakeholders involved. Operational Excellence: Build, document, and scale the Standard Operating Procedures (SOPs). You will turn "experiments" into "repeatable engines." Data-Driven Governance: Define and track the "North Star" metrics for our operations. You will build the dashboards and reporting cadences that keep the leadership team informed and accountable. Requirements We are looking for a "Swiss Army Knife"—someone who is as comfortable in a complex spreadsheet as they are in a high-stakes partner meeting. Experience: 4–7 years of experience in high-growth startups, management consulting, investment banking, or specialized BizOps roles. Series A–C experience is a significant plus. Analytical Rigor: You are a "Power User" of SQL and Excel. You don't just report data; you derive insights that change the course of the business. Comfortable working directly with data to define metrics, identify bottlenecks, and prioritize where the focus should be based on impact. A background in Engineering (Industrial, Process, etc.) is preferred. Execution & automation focus: Bias toward simplifying operations through automation, continuous iteration, and system-led execution. Fintech: Deep interest in (or professional exposure to) remittances, stablecoins, and AI. You should understand the mechanics of how money moves across borders. The Problem-Solver Mentality: You have a proven "bias for action." You are willing to roll up your sleeves to fix a customer's problem at 2 AM while simultaneously designing the system to prevent it from happening again. Communication: ability to distill complex technical or financial concepts into clear, actionable briefs for the Co-Founders and executive team. Ownership: You don't wait for a playbook; you write it. You thrive in radical transparency and welcome constructive feedback as a tool for growth. These are the applicable requisites, although equivalent competencies in any of the above will also be considered. What We Offer Competitive salary Initial stock options grant Annual performance bonus Health, dental, and vision plans Continuous learning opportunities A hybrid work environment 401(k) with employer matching Unlimited PTO Paid parental leave Empowering opportunities for growth in a dynamic entrepreneurial environment Equal Opportunity Employer At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination. Want to learn more about our privacy practices? Check out our Privacy Policy.

Manage customer accounts, develop success plans, and advocate for customer needs to ensure retention and growth. | Requires 7+ years in SaaS or analytics, technical skills in SQL and BI tools, and experience with enterprise sales and complex data solutions. | About Sigma Computing Sigma Computing is at the forefront of cloud-based analytics and business intelligence, transforming the way businesses leverage their data to make informed decisions. Our platform bridges the gap between complex data queries and business insights, providing an intuitive interface for users of all technical backgrounds. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives. Key Responsibilities: Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts. Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing's platform. Help them understand their data and gain actionable insights. NDR Growth: Develop and implement strategies aimed at maximizing NDR. This includes identifying opportunities for upselling and cross-selling, as well as reducing churn through proactive engagement and solution-oriented support. Customer Advocacy: Serve as the bridge between our customers and our product team. Advocate for features, enhancements, and integrations that will drive customer satisfaction and retention. Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. Educational Initiatives: Design and deliver training sessions, webinars, and workshops to increase product knowledge, adoption, and engagement among our user base. Required Skills / Experience: Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field. 7+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry. Experience navigating complex enterprise sales environments with multiple priorities and stakeholders Strong analytical skills with a proven ability to solve complex problems using data. Excellent communication and interpersonal skills, with a knack for building trust and driving engagement. Demonstrated ability to manage and grow customer accounts, specifically focusing on net dollar retention. Experience with SQL, data visualization tools, and cloud-based analytics platforms highly preferred (Snowflake, Databricks, Redshift, BigQuery) ETL experience Experience implementing production business intelligence solutions Startup experience Additional Job details The base salary range for this position is $132k - $165k annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for a variable pay (based on goal achievement), stock options, as well as a comprehensive benefits package. If you do not feel that you satisfy all the listed requirements, we encourage you to still apply. About us: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for themselves, and make better, faster decisions. The award-winning software was built to capitalize on the performance power of cloud data warehouses to combine data sources and analyze billions of rows of data instantly via an intuitive, spreadsheet-like interface – no coding required. Since launching with its unique interface, Sigma Computing has added features such as collaboration tools and embedded analytics capabilities. The most recent product launch included a set of AI tools such as forecasting capabilities, an AI copilot and a notebook interface for users who prefer a code-first environment. Sigma announced its $200M in Series D financing in May 2024, to continue transforming BI through its innovations in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption. Spark Capital and Avenir Growth Capital co-led the Series D funding round, with additional participation from a group of past investors including Snowflake Ventures and Sutter Hill Ventures.The Series D funding, raised at a valuation 60% higher than the company’s Series C round three years ago, promises to further accelerate Sigma’s growth. Come join us! Benefits For Our Full-Time Employees: Equity Generous health benefits Flexible time off policy. Take the time off you need! Paid bonding time for all new parents Traditional and Roth 401k Commuter and FSA benefits Lunch Program Dog friendly office Sigma Computing is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We look forward to learning how your experience can enable all of us to grow. Note: We have an in-office work environment in all our offices in SF, NYC, and London. Our Privacy Practices When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma’s Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to USA, the UK, and Canada). For any questions related to your personal data, please contact privacy@sigmacomputing.com. Sigma’s use of AI This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

The role involves building and managing sales enablement programs, content creation, and training to improve sales team performance. | Requires 4-6 years in sales enablement or training, familiarity with MEDDIC, experience with Gong and Guru, and program-building skills. | Sales Enablement Manager As One Model’s first dedicated Sales Enablement hire, you will build the curriculum that converts our GTM strategy into field-ready execution. Reporting to the Senior Director of Product Marketing & Sales Enablement, you will own the end-to-end readiness of our sales organization. This is a 100% remote, full-stack role, including curriculum design, asset creation, seller upskilling, certifications, playbooks, knowledge platform management, MEDDIC coaching, and ongoing training. The ideal candidate is a strategist who is equally comfortable as a hands-on builder. Key Responsibilities 1. Strategy, Methodology & Coaching Methodology Mastery: Standardize and embed the MEDDIC methodology across the sales cycle, moving it from a "theory" to a measurable process within deal reviews. Call Intelligence (Gong): Review recorded calls to identify "what winning sounds like" and diagnose performance gaps across the current team. Continuous Coaching: Translate Gong insights into training modules and coach both reps and managers to improve live execution. 2. Content & Knowledge Management Own the Enablement Library: Create and maintain a comprehensive source of truth in Guru, ensuring all talk tracks, battlecards, discovery guides, and field-level marketing content are searchable, accurate, and deal-ready. High-Impact Asset Creation: Leverage excellent written communication skills to build value-focused resources, including email/call templates, objection-handling frameworks, persona-specific playbooks, and buyer enablement tools (e.g., Mutual Action Plans). Launch Readiness: Orchestrate field-readiness for new product launches, ensuring the team knows who to target, what the value is, and how to demo new features. 3. Training & Performance Management Onboarding & Upskilling: Design a formal onboarding program for new hires while prioritizing the continuous upskilling and methodology reinforcement of the existing field team. Data-Driven Enablement: Use HubSpot and other revenue tools to measure the outcomes of enablement initiatives, focusing on ramp times and quota attainment. Certifications: Support the design and delivery of formal training milestones and product update certifications to ensure field proficiency. What You Should Bring Experience: 4–6 years in Sales Enablement or Sales Training Builder Mindset: Proven track record of building programs from scratch (ideally as a first-hire or early-hire in an enablement function). Methodology Proficiency: Deep familiarity with MEDDIC/MEDDPICC or similar value-based selling frameworks. Tech Literacy: Experience using Gong for coaching and managing a knowledge platform like Guru (or equivalent LMS/Knowledge management tools) is highly preferred. What Success Looks Like Faster Ramp Times: New hires contribute to pipeline and revenue significantly faster. Improved Deal Velocity: Reduce close times for late-stage deals. Improved Quota Attainment: A higher percentage of the sales force consistently meets or exceeds targets. Consistency: Clear, repeatable sales motions are adopted across all segments, supported by a highly utilized library of assets. About One Model One Model is the people analytics platform for great companies and their thriving people. Our People Data Cloud™ platform ensures that the best talent decisions are made across the entire organization. Unlike traditional HR analytics tools, One Model takes all the heavy lifting out of data extraction, cleansing, modeling, analytics, and reporting of enterprise workforce data. People Data Cloud™ is uniquely transparent, exposing the upstream transformations, calculations, and manipulations to ensure consistently ethical people decisions while maintaining the security and privacy that human resource management demands. Our platform is not destructive, so your source data and data models survive with the evolution of your business. One Model unlocks the untapped value in your organizational data, restoring control of the people function to HR leadership and reducing the burden on data engineers, data scientists, and HR business partners. What’s In It For You One Model, founded by industry veterans in HR analytics, boasts a strong competitive advantage with its data-first approach to the People Analytics Platform. Joining One Model means: Flexibility to work remotely, collaborating with colleagues globally. A friendly, inclusive, and respectful workplace culture. The opportunity to contribute significantly to a young company and team. Generous compensation and attractive performance pay structure. At One Model we pride ourselves on our supportive and inclusive work environment and are confident that you will feel included here regardless of your demographic. We see the value of having a diverse workforce, which is why we encourage you to apply for the role even if you don't think you're a 'perfect fit'.

Assist with organizing client plans, research options, communicate with clients, track details, and participate in training. | Basic communication skills, legal work eligibility, and internet access; no advanced skills or experience required. | This opportunity is ideal for individuals looking to build skills in coordination, communication, and client support. Training is provided, and previous experience is helpful but not required. Responsibilities Assist with organizing client plans Research available options Communicate clearly with clients Track details and updates Participate in training sessions Benefits Work from home Flexible schedule Training and mentorship Supportive team environment Requirements Legal eligibility to work (US, UK, Mexico, Australia, or Spain) English communication skills Smartphone with internet

Providing advanced support, mentoring agents, and supporting quality assurance in a Veteran Affairs call center. | Experience in call centers or veteran services, excellent communication skills, and a bachelor's degree or equivalent experience. | About GKG With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands. We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002. Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise. We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients. Overview The Veteran Affairs Call Center provides 24/7 nationwide support to Veterans, dependents, and stakeholders across 22 VA Regional Offices. Services include benefits assistance, appointment coordination, case status updates, referrals, and escalation support. Operations run on three shifts to ensure continuous coverage. Shifts: Day Shift Evening Shift Overnight Shift(Weekend and holiday coverage required) Work Location: Nationwide (remote and/or regional office-based, as applicable) Education: Bachelor’s degree preferred (experience may substitute) Position Summary: Senior Call Center Agents serve as subject matter experts and provide advanced support to Veterans. They assist with complex inquiries, mentor junior agents, and support supervisors in maintaining service quality and compliance. This announcement is associated with GKG's Future Opportunities. Future Opportunities includes contract driven professional services that are in proposal, source selection, or recently awarded. Expressing interest in GKG's Future Opportunities offers you the ability to share your capabilities and career interests with GKG; aligning your next step with your career goals! Responsibilities Handle complex or sensitive Veteran inquiries and cases Serve as an escalation point for frontline agents Provide mentoring and on-the-job guidance to agents Assist supervisors with quality assurance and training support Accurately document calls and case notes in VA systems Ensure compliance with VA policies and privacy requirements Support all shifts to maintain 24/7 operations Other duties as assigned. Qualifications 2–4 years of call center or custome Strong knowledge of Veteran services and benefits (or ability to learn quickly) Excellent communication and customer service skills Desired Qualifications Bachelor’s degree preferred Prior VA, healthcare, or government program experience preferred

Manage client relationships, understand technical needs, provide guidance, and ensure client satisfaction. | Requires 2-5 years in customer success or account management within IT, with a strong technical background and excellent communication skills. | Description **Remote position. Primarily work from home but must be located within driving distance of the New York Metro area as client meetings might be needed once a month. Magna5 provides a portfolio of managed IT services, including network and desktop management, cybersecurity, private and public cloud services and back-up and disaster recovery, to name a few. Our clients are small to mid-size enterprises that look to us to improve their IT performance, enhance the experience of their end-users and allow them to focus their resources on projects that are strategic to their organization’s business plan. We are seeking a highly motivated and experienced Technical Customer Services/Success Manager. As a Customer Success Manager, you will be responsible for ensuring our clients' satisfaction and success by delivering exceptional service and building strong relationships. The ideal candidate will possess a technical background and have 2-5 years of relevant experience in a similar role. Technical experience is mandatory. Responsibilities: Serve as the primary point of contact for assigned clients, building and maintaining strong relationships to ensure client satisfaction and success. Understand clients' business objectives and develop a deep understanding of their technical requirements. Act as a trusted advisor, providing expert guidance and best practices to clients to help them achieve their desired outcomes and maximize the value of our services. Collaborate with cross-functional teams including sales, support, and technical teams to ensure smooth onboarding, implementation, and ongoing support for clients. Conduct regular check-ins with clients to assess their satisfaction, address any concerns, and identify opportunities for upselling or cross selling our services. Monitor client usage and adoption of our services, proactively identifying areas for improvement and making recommendations to enhance their experience. Provide training and product demonstrations to clients, ensuring they have a comprehensive understanding of our offerings. Act as an advocate for clients within the organization, communicating their feedback, needs, and requirements to the appropriate teams. Stay up to date with industry trends and advancements and share knowledge and insights with clients to help them stay ahead of the curve. Continuously seek opportunities to improve internal processes and contribute to the overall growth and success of the company. Requirements What You Bring to the Team: 2-5 years of experience in a customer success or account management role, preferably within the IT industry or a Managed Service Provider. Strong technical background with a solid understanding of IT infrastructure, networks, and systems. Exceptional communication and interpersonal skills, with the ability to build rapport and establish trust with clients. Proven track record of managing client relationships and delivering exceptional customer service. Ability to understand complex technical concepts and effectively communicate them to both technical and non-technical stakeholders. Strong problem-solving and analytical skills, with the ability to quickly identify and resolve issues. Self-motivated and results-oriented, with a demonstrated ability to work independently as well as part of a team. Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Bachelor's degree in a relevant field is preferred. Work Perks 100% remote position Paid Time Off including paid holidays and float holidays Bonus potential based on individual and company performance Highly competitive and flexible medical, dental, and vision benefits plans 401(k) with employer match Tailored Life and Disability insurance plans Full reimbursement for approved professional certification and career enriching opportunities What We Do Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at www.magna5.com

Lead global pre-sales strategy, engage with enterprise clients at C-suite level, and build high-performance teams. | Over 15 years in enterprise pre-sales or solution architecture, with deep domain expertise in key verticals and experience in conversational AI or related technologies. | The Opportunity The Global Vice President of Pre-Sales Architecture is responsible for driving the strategic vision, execution, and operational excellence of SoundHound AI’s global pre-sales organization. This role leads a world-class team of solution architects, industry specialists, and technical advisors who partner with enterprise customers in banking, finance, insurance, telecommunications, healthcare, hospitality, and other key verticals. As the leader of pre-sales architecture, the role bridges the gap between complex enterprise business challenges and our advanced, agentic AI-powered solutions—both end-user-facing and employee-facing. The mission is to inspire customer confidence, accelerate sales cycles, ensure solution fit, and deliver value that drives measurable business outcomes. Operating across the globe, the role collaborates with sales leadership, product management, engineering, and delivery teams to position our voice and conversational AI platform as the market leader. The position brings deep technical acumen, industry expertise, and global go-to-market leadership to guide customers from concept to committed partnership. What You'll Do Strategic Leadership & Vision Define and execute the global pre-sales architecture strategy, aligning with corporate growth objectives, market expansion priorities, and revenue targets. Serve as a senior advisor to executive leadership, providing market insights, technology trends, and competitive intelligence. Establish best-in-class pre-sales methodologies, playbooks, and processes that scale across diverse geographies and industries. Customer Engagement & Solution Strategy Lead C-suite–level engagements with enterprise prospects and clients, translating business challenges into scalable AI-powered solutions. Oversee the development of solution blueprints, proof-of-concepts, and tailored demonstrations that showcase platform capabilities and ROI. Partner with sales to drive large, complex, multi-million-dollar deals from opportunity qualification through technical close. Team Leadership & Talent Development Build, mentor, and scale a high-performance global pre-sales team with deep vertical and technical expertise. Foster a culture of collaboration, innovation, and excellence that attracts and retains top-tier solution architects worldwide. Implement consistent performance management, career development, and succession planning across regions. Cross-Functional Collaboration Partner with Product and Engineering to influence roadmap priorities based on customer feedback and market demand. Collaborate with Marketing to develop compelling technical content, thought leadership, and go-to-market assets. Coordinate with Professional Services to ensure smooth handoffs from sales to delivery. Operational Excellence Establish global KPIs and metrics to measure pre-sales effectiveness, win rates, cycle times, and customer satisfaction. Ensure regional consistency in engagement models, pricing guidance, and technical documentation. Drive the adoption of CRM, sales enablement tools, and reporting systems for accurate forecasting and performance tracking. What You'll Bring Experience & Expertise 15+ years in enterprise pre-sales, solution architecture, or technical sales leadership roles, including 8+ years in a global executive capacity. Proven track record of leading pre-sales or solution architecture teams in publicly traded, high-growth technology companies. Deep domain expertise in one or more key verticals: banking, finance, insurance, telecommunications, healthcare, hospitality. Experience with conversational AI, natural language processing, or adjacent enterprise AI technologies strongly preferred. Demonstrated success in selling and architecting complex, multi-country enterprise solutions. Skills & Competencies Exceptional executive presence and ability to influence C-level stakeholders. Strong commercial acumen with a consultative, value-based selling approach. Superior communication, presentation, and storytelling skills. Ability to operate effectively in a matrixed, multicultural, and geographically dispersed organization. Track record of building, scaling, and inspiring high-performing global teams. Education Bachelor’s degree in Computer Science, Engineering, Business, or related field required; Master’s degree preferred. Workplace & Compensation [Replace with applicable location and workplace templated content below, and the compensation templated content below.] ANYWHERE IN THE USA. This position is available for remote work across the United States. Employees within a 60-mile radius of a SoundHound AI office are expected to work from the office on three pre-scheduled, company-wide “core days” per month to encourage in-person cross-team collaboration. SPECIFIC USA TIMEZONE(S). This USA-based position is available for remote work in the [Pacific | Mountain | Central | Eastern] timezone(s). Employees within a 60-mile radius of a SoundHound AI office are expected to work from the office on three pre-scheduled, company-wide “core days” per month to encourage in-person cross-team collaboration. SANTA CLARA ONLY. This United States-based role requires an onsite OR hybrid workplace arrangement at our Santa Clara, CA office. Employees within a 60-mile radius of the Santa Clara office are expected to work from the office on three pre-scheduled, company-wide “core days” per month to encourage in-person cross-team collaboration. NEW YORK ONLY. This United States-based role requires an onsite OR hybrid workplace arrangement at our New York City office. Employees within a 60-mile radius of the New York City office are expected to work from the office on three pre-scheduled, company-wide “core days” per month to encourage in-person cross-team collaboration. The estimated salary for this position is [replace with MIN and MID of range of JOB LEVEL for all applicable LOCATION TIERS] plus equity. In addition to salary and equity, you will receive comprehensive healthcare, paid time off, and other benefits. Our recruiting team will provide a specific salary range based on location and years of experience.

Lead and manage multiple load flexibility programs, coordinate with stakeholders, and ensure program objectives are met. | Minimum 5 years managing complex programs, experience with demand response or load flexibility, budget tracking, and remote team leadership. | Northwest utilities are facing new and evolving demands as they work to keep the region’s electrical grid safe, reliable, and affordable. NEEA’s End‑Use Load Flexibility Portfolio is designed to spark innovation and accelerate Market Transformation toward a more flexible, resilient energy system. In the near term, we’re focused on bringing load‑flexibility‑enabling features to market faster and exploring the opportunities they unlock. This work centers on improving the efficiency, connectivity, and controllability of end‑use devices—while drawing on NEEA’s strong market relationships, product development expertise, research capabilities, and role as a trusted regional convener. The Senior Program Manager will play an important role in driving the growth of this exciting new Portfolio. They will oversee one or more Market Transformation programs, and several smaller projects, focused on load flexibility. They are responsible for planning, resourcing, implementing, and executing these programs and projects to align with organizational strategy. The Senior Program Manager leads cross-functional teams and is accountable for achieving business results. The ideal candidate will be able to successfully translate strategic objectives into value delivery in a newly established portfolio. This position is based in the Portland, OR metro area, with a hybrid work location. We are looking for candidates who can meet the requirement of working at least 2 days per week onsite at NEEA’s office location. Finalists must have eligibility to work in the US as NEEA is not able to provide VISA sponsorship or have remote work outside of the US. Salary range: $110,000 - $120,000, exempt Salary is based on the applicants Experience, Knowledge, Skills, and Abilities. The Typical Day May Include… Serves as champion and spokesperson for NEEA’s cutting-edge Load Flex programs. Leads cross-functional teams to plan and implement programs that transform markets, meet business objectives and are executed effectively. Facilitates a highly collaborative team, modeling effective team behavior and leveraging individuals’ functional excellence, strengths, and capabilities. Identifies, escalates, and resolves issues resulting from development efforts. Drives decisions and action with ambiguous and/or incomplete information; applies best practices in adaptive strategy and change management. Identifies and capitalizes on opportunities to coordinate with extra-regional or national partners to align goals and increase market influence. Measures and reports progress toward clearly defined business objectives, including market progress and cost-effectiveness metrics and goals. Prepares Operations Plans and manages to goals and targets; measures and reports progress and drives corrective actions. Prepares annual budget and updates financial forecast to ensure good stewardship of NEEA resources spent on program activities. Uses market research as well as key learnings from demonstration projects, field studies, market tests, and program evaluations to modify program designs and ensure programs meet stated objectives. Issues RFQs and RFPs and hires and manages function-specific contractors to implement program activities and projects to achieve program objectives. In partnership with Load Flex Principal, leads annual program review to confirm direction for subsequent years and makes modifications to programs as required. Works with Stakeholder Relations and Corporate Communications team members to ensure programs are well coordinated with stakeholder values, strategy, and programs. Assures all program efforts are transparent and clearly communicated to internal and external stakeholders. Reports regularly to utility stakeholders on program progress, risks, and mitigation strategies. Facilitates hand-off of appropriate program components to utility stakeholders and/or the marketplace. Supervisory Responsibilities: This position does not have direct supervisory responsibilities over NEEA staff. This position may be responsible for supervising and managing contractors. The incumbent provides leadership, direction and guidance to his or her teams and contractors and provides assistance to management in achieving work group success. Your Experience, Education, and Skills: Experience managing demand response, Time-of-Use or Load Flexibility programs comprised of multiple projects required. A minimum of 5 years of experience managing complex programs in a team environment. Tracking budgets Prioritizing program activities Working in a cross functional environment Adapting to changes and leading through these changes New product development experience is a plus BA/BS Degree with major course work in business, economics or engineering. MBA or related degree is a plus. Strong track record of managing contracts and contractors to achieve project objectives is required. Experience leading remote project teams required. Proven ability to build process and procedures for project/program team, and adjust existing procedures as needed throughout the lifecycle of the initiative. Demonstrated history of driving progress in the face of adversity, ambiguity, and through a complex environment. Experience and knowledge in one or more of NEEA’s strategic product groups (consumer products, water heating, motor driven systems, lighting and controls, HVAC, building envelope and new construction) preferred. An equivalent combination of education, experience and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties will also be considered. Highlights of NEEA’s Benefits: 90% of medical/dental premiums paid by NEEA, including for dependents Employer funded Health Savings Account 136 hours of PTO/year Automatic 6% retirement contribution with an additional 2% matching Flexible work environment, including hybrid work location and 9/80 schedule options Professional development opportunities About NEEA The Northwest Energy Efficiency Alliance (NEEA) is an alliance of more than 140 electric and natural gas utilities and energy efficiency organizations working on behalf of Northwest energy consumers to increase the adoption of energy-efficient products services and practices. Since 1997, the region has achieved more than 959 average megawatts (aMW) of Co-Created electric energy savings – the equivalent of enough energy to power more than 700,000 Northwest homes each year. NEEA welcomes individuals from all backgrounds and fields of expertise, with or without previous experience in the energy industry. Follow this link to our website and learn more about the organization. NEEA is an Equal Opportunity Employer

Lead key partnership moments, develop and manage a team, and execute strategic initiatives to drive retention and growth in restaurant partnerships. | Extensive experience in strategic account management, strong negotiation skills, leadership experience, data-driven decision-making, and cross-team collaboration. | About the Team The SMB Business Development team is responsible for managing key partnership moments with our most strategic restaurant partners. Our team steps in at pivotal times—such as contract renewals, exclusivity negotiations, and high-impact strategic initiatives—to ensure long-term success before transitioning accounts back to the broader Account Management team. We collaborate cross-functionally with Product, Strategic Finance, Selection, US Local Markets, and Legal to drive retention, exclusivity, and deal efficiency at critical junctures. About the Role As Manager, SMB Business Development - Retention, you will lead our efforts to drive success in key partnership moments, ensuring that our most valuable restaurant partners maximize their potential on our platform. You will own strategic interventions that drive retention and exclusivity, execute high-stakes deal strategies, and enhance product adoption during pivotal phases of the restaurant partnership lifecycle. Additionally, you will lead a team of four direct reports, focusing on their growth and effectiveness in executing high-impact partnership engagements. This role requires a strategic mindset, strong negotiation skills, and cross-functional collaboration. You will report to Blair Toll, Sr. Manager of Top Restaurant Partnerships, within the Rx Success organization. You’re excited about this opportunity because you will… Own Key Partnership Moments – Drive successful engagement at critical phases such as renewals, exclusivity negotiations, and strategic initiatives before transitioning accounts back to Account Management. Lead a High-Performing Team – Manage and develop three direct reports, fostering career growth and performance excellence. Drive Strategic Initiatives – Lead the Top Restaurant Partnerships exclusive and marketplace retention strategy, including churn mitigation, deal structuring, and performance optimization at crucial points in the relationship. Execute Competitive Strategies – Develop and implement competitive strategies in response to evolving market dynamics and competitor moves. Work Cross-Functionally – Partner closely with Account Management, Account Development, Strategic Finance, Selection, US Local Markets, and Legal teams to optimize retention and enhance partner value during key moments. We’re excited about you because… You have extensive experience in strategic account management – 6+ years of experience in restaurant partnerships, business development, or enterprise account management. You are a strong negotiator – You have a proven track record of structuring and closing high-value deals at pivotal moments. You are a people leader – You have experience managing and developing a team of high performers. You are data-driven – You leverage data and analytics to inform decision-making and strategy. You excel in cross-functional collaboration – You have experience working across multiple teams to drive business outcomes. You are a creative problem solver who can build - You have experience ideating, launching and seeing to fruition projects that drive impact. Bonus Points If… You have experience in a high-growth marketplace, delivery, or SaaS business. You have worked with major restaurant chains or QSR brands. You have a background in financial modeling or contract negotiations. Why Join Us? At DoorDash, we are committed to fostering an inclusive and innovative workplace. This role offers a unique opportunity to shape the future of our restaurant partnerships at critical moments and have a direct impact on the company’s growth. Join us and help build the future of food delivery and restaurant success. DoorDash is an equal opportunity employer and values diversity at all levels. If you need accommodations, please inform your recruiting contact Applications for this position are accepted on an ongoing basis Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $144,160—$212,000 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $180,200—$265,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.