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Lead and manage client integration projects, providing technical expertise and ensuring successful implementation. | Experience in technical consulting, proficiency in APIs and programming languages, and strong project management skills. | MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion. The Integrations Consultant plays a crucial role in our company's post-sales process, working closely with clients to lead and deliver integration projects. As a subject matter expert in system integration and our product offerings, you will guide clients through the integration process, ensuring a seamless and successful implementation. Your responsibilities include project management, technical expertise, and client relationship management to ensure client satisfaction and project success. What you’ll do: Lead integration projects from initiation to completion, ensuring project timelines and milestones are met. Collaborate with clients to define and adhere to project scope, objectives, and deliverables. Assess client systems and requirements to design effective integration solutions Troubleshoot technical issues and provide solutions during the integration process. Apply technical skills to provide expert integration advice on how to best utilize our Open REST APIs. Create and present detailed, actionable integration plans that enable both MaintainX and our customers to understand and execute on the full scope of our integration processes. Serve as the primary point of contact for clients during integration projects. Maintain strong client relationships by providing exceptional service and support. Train client personnel on how to use integrated systems effectively. Work with the MaintainX Integration, Engineering, and Product teams to prioritize and discuss customer needs. Work directly with Sales Engineers, Solution Architects, and Integration Developers to translate client requirements. Work closely with third-party solution integrators to communicate client requirements and manage integration projects. Knowledge of and ability to speak effectively to Tech Stack components: TypeScript / NodeJS / React / ReactNative / and MySQL. About you: Experience in technical consulting. This may include, but is not limited to, prior roles in solutions architecture, sales engineering, product management, or software development. An ability to understand how to organize and consolidate customers’ data in various formats and from various source applications. Excellent project management skills and the ability to lead cross-functional teams. Proficiency in programming languages (JavaScript), APIs, and data transformation. Ability to translate business requirements into technical solutions. Detail and process-oriented, with the ability to manage projects spanning external and internal stakeholders. Critical thinking mindset and scrappy enough to think on your feet for customers. Excellent written, verbal and client-facing communication skills. Experience with Integration Tools such as Workato, Boomi, Tray.io and/or Zapier. Nice to have: Bachelor’s Degree in Computer Science, Management Information Systems, Engineering, or related field. Experience with ERPs such as SAP, Oracle, NetSuite, Microsoft Dynamics, Sage, and other 3rd party integrations. Experience in the manufacturing industry. Knowledge of IoT Sensors, Historians, SCADA, PLCs and Industry 4.0 Technologies. What’s in it for you: Competitive salary and meaningful equity opportunities. Healthcare, dental, and vision coverage. 401(k) / RRSP enrollment program. Take what you need PTO. A Work Culture where: You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist. We believe in meritocracy, where ideas and effort are publicly celebrated. About us: Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Providing technical and administrative support to patients and providers in a telehealth environment, ensuring a seamless virtual healthcare experience. | Requires 1-2 years of customer service experience, strong communication skills, and ability to handle multiple tasks in a fast-paced environment. | About the Role We are looking for a Support Specialist who will be a vital member of our team, responsible for providing administrative and technical support to patients, providers, and pharmacies using our telehealth services. In this role, you will be on the front lines, ensuring a seamless virtual healthcare experience by answering questions about appointments, navigating the virtual platform, and managing patient accounts with professionalism and compassion. You will be instrumental in making sure every virtual visit is an outstanding one, all while adhering to HIPAA regulations and maintaining exceptional customer service standards. Shift Requirements: This role is critical to our 24/7 clinical operations. To ensure full coverage, you must be available to work a flexible schedule that includes evenings, weekends, and holidays. Shifts are assigned on a mandatory rotating basis to maintain organizational capacity. What You'll Do As a Support Specialist, you will be the primary point of contact for our users, ensuring their success on our platform. Your primary responsibilities will include: Providing Tier 1 technical support, facilitating patient onboarding, and troubleshooting technical problems for patients, providers, and other customers via email, chat, and phone. Performing essential point-of-service activities, such as visit preparation, payment collection, patient tracking, prescription handling, and record tracking, to ensure accuracy and a great patient experience. Professionally investigating, triaging, and resolving patient issues to ensure their visit is a positive one. Facilitating administrative tasks, including entering and maintaining confidential patient information and performing telephone triage. Developing a deep understanding of our products and contributing to the accuracy, quality, and user-friendliness of documentation, guides, and FAQs that help customers find solutions independently. Collaborating effectively with cross-functional teams, including clinical staff and the Tier 2 Technical Support team, to ensure the smooth resolution of issues and to relay customer feedback for product improvements. Adhering to compliance policies and procedures, and properly documenting all customer interactions within Zendesk. Creating a welcoming and professional environment for all users by demonstrating exceptional customer service and telephone etiquette. Staying updated with product updates, industry trends, and best practices to offer the most effective support. Why You Might Be a Good Fit You are deeply committed to providing exceptional customer care and thrive on making a positive impact on a patient’s healthcare journey. You are an excellent communicator who can work with a diverse patient population and workforce, demonstrating empathy and professionalism in every interaction. You have a knack for troubleshooting and resolving general technology issues, and you are great at explaining features and providing clear instructions to others. You are highly organized and can successfully adapt to change, managing multiple tasks and shifting priorities in a fast-paced environment. You are a critical thinker with sound judgment, and you are comfortable working independently with minimal supervision. This Might Not Be The Right Fit If... You prefer a role with a narrow scope that does not involve both administrative and technical support tasks. You are not comfortable with the fast-paced, sometimes hectic nature of a support role. You are not passionate about providing a high level of satisfaction and compassion to patients and their families. You are not comfortable with the meticulous record-keeping and data entry required for confidential information. You are unable to work a flexible, rotating schedule that includes nights, weekends, and holidays. You prefer working in isolation rather than actively collaborating with a cross-functional team, including clinical staff. Your Qualifications 1-2 years of Customer Service experience. Ability to work a mandatory rotating shift schedule, including evenings, weekends, and holidays. Excellent listening, verbal, written, and interpersonal communication skills. Demonstrated ability to switch from one task to another successfully in a fast-paced, ever-changing environment and adjust priorities as needed. Excellent time management skills. Keen attention to detail. Good judgment and decision-making capabilities. Ability to organize, prioritize, and adapt to change. Creative ability and writing proficiency. Knowledge of Google Products. Familiarity with Zendesk WFM and Maestro QA. Ability to partner with others to troubleshoot and resolve general technology issues. A desire and commitment to provide the highest level of satisfaction in quality service, caring, and compassion. The ability to work independently with minimal supervision in an often-hectic environment. Bonus Points Knowledge of medical terminology. The ability to type a minimum of 30 words per minute. Working knowledge of Apple iOS or MS Windows-based laptops. Experience with UCM Digital Health's EMR. The national pay range for this role is $35,000.00 – $45,000.00 per year. Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. Expected compensation ranges for this role may change over time.
Design, build, and deploy AI-powered solutions on the ServiceNow platform, leveraging AI models, integrations, and configuration expertise. | Extensive experience with ServiceNow development, certifications, AI knowledge, and technical leadership in complex environments. | It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Team We're on a mission to cut ServiceNow project delivery time in half through the strategic application of AI. Our team builds intelligent tools and solutions—leveraging both the ServiceNow platform and third-party technologies—that amplify the capabilities of our expert services personnel. From internal productivity tools to customer and partner-facing AI products, we're transforming how projects get delivered across the ecosystem. The Role The AI Senior Technical Consultant who can bridge deep ServiceNow platform expertise with modern AI capabilities. You'll design, build, and deploy AI-powered solutions that accelerate delivery for our services teams, partners, and customers. This is a hands-on role that combines technical implementation with consulting skills—you'll need to understand real delivery challenges and translate them into practical AI solutions. We're looking for a Senior Technical Consultant who can bridge deep ServiceNow platform expertise with modern AI capabilities. You will design and implement AI systems with NowAssist skills, AI Agents, and Workflow Data Fabric, relying on strong programming abilities across various languages and frameworks. You'll design, build, and deploy AI-powered solutions on the ServiceNow platform and using 3rd party tools. This is a hands-on role that combines technical implementation with consulting skills—you'll need to understand real delivery challenges and translate them into practical AI solutions. What you get to do in this role: Design and implement AI solutions on the ServiceNow platform Stay current with emerging AI capabilities and evaluate their applicability to our platform and use cases Developing solutions specific to user requirements gathered in workshops. Coordinating activities with other developers to ensure that Now Assist and platform functionality is designed to support the overall program objectives Ensuring that best practices in implementation AI solutions are followed. Evaluating new technologies and 3rd party AI tools for use in the expert services organization Stay ahead of the ServiceNow platform roadmap, evaluating new AI features as they release and determining how they can accelerate delivery Develop deep expertise in Now Assist across workflows—understanding its configuration, customization, and optimal use cases for different implementation scenarios Qualifications To be successful in this role you have: At least 8 years of configuration/development experience for complex, highly capable, solutions Demonstrated ability to influence and consult (providing options with pros, cons, and risks) in a complex and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems Maintain at least 2 ServiceNow mainline CIS certifications Maintain ServiceNow Certified Application Developer (CAD) certification Act as a technical lead on any engagement Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI. Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued. Experience with development on the ServiceNow platform capabilities (Studio IDE, Mobile, Automated Test Framework, Delegated Development, Flow Designer, Source Control, APIs, and Integrations) Experience with data management, database design, and database concepts Knowledge and experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies Connect chat, agent chat, and virtual agent configuration and design experience Encryption understanding and core design principals with customers (Platform, Edge, Database, Full Disk, etc) Strong Javascript skills with practical experience Experience with Self Hosted implementations and/or Domain Separation is a plus Experience with data management, database design, and database concepts Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment Proven team builder with the ability to mentor and develop talent Analytical and problem-solving abilities A keen eye for detail and the ability to spot and fix errors in complex code Ability to perform tasks independently Good presentation and report-writing skills Up to 30% travel annually Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Employee Type: Regular Region: AMS - North America and Canada Work Persona: Flexible or Remote
Manage operational workflows, ensure data accuracy, and support clinical and administrative tasks in a healthcare setting. | Requires 1-2 years of healthcare admin experience, proficiency with EMR, and strong data management skills. | Overview The Operations Support Coordinator (OSC) plays a vital role in ensuring the accuracy, timeliness, and efficiency of key operational workflows that support member care. This position is responsible for managing essential administrative and clinical-adjacent functions such as medication prior authorizations, toxicology result entry, virtual direct observed testing oversight, clinical and operational scheduling, and program coordination for self-pay members. The OSC ensures that all tasks are completed in accordance with organizational standards, regulatory requirements, and established timelines to promote a seamless care experience. Responsibilities Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Responsible for preparing and submitting medication prior authorization requests and renewals. Investigate and resolve payer responses; communicate outcomes to appropriate teams; document actions in the EMR. Coordinate administrative duties such as prescription creation, attendance, payment collection, etc., as part of the Safety Net Program, and ensure program protocols are followed. Monitor and ensure procedural compliance for virtual Direct Observed Toxicology collections via oral swabs, troubleshooting and escalating issues as they arise. Responsible for accurate and timely entry of toxicology results, including confirmatory and state-specific (e.g., Kentucky) results. Collaborate with field clinical & operational teams to investigate and resolve workflow or data discrepancies. Maintain accurate medication records and compliance by processing prescription cancellations as needed. Ensure Accuracy in Data Management. Audit and maintain member information within the EMR system to ensure data integrity and compliance. Identify and communicate process improvement initiatives to enhance member care. Provide flexible and responsive support to Care Teams with additional administrative duties as assigned. Support clinical and operational scheduling, including staff and group coverage assignments. Provide timely, professional communication to internal teams, members, and external partners. Other Duties and Responsibilities: Other duties as assigned. Qualifications Knowledge, Skills and Abilities: Fluency with Google Suite (Sheets, Docs, Meet, Drive, etc.) and Microsoft Office applications Familiarity with electronic medical records (EMR) systems Ability to troubleshoot minor technological challenges and learn new software systems or processes as needed. Exceptional accuracy in data entry while maintaining productivity. Strong ability to prioritize tasks and manage complex administrative duties with attention to detail while meeting deadlines with little supervision. Ability to manage confidential and highly sensitive information in compliance with HIPAA and 42 CFR Part 2 guidelines. Ability to troubleshoot issues, identify solutions, appropriately escalate concerns, and adapt to new challenges effectively. Ability to work independently and as part of a team to achieve shared goals and maintain operational efficiency. Exceptional verbal and written communication skills, including the ability to effectively communicate data-related issues and solutions to team members or supervisors. Willingness to work evenings as needed to provide appropriate member care. Qualifications & Requirements: High school diploma or equivalent required Associate’s degree preferred, or 2+ years of relevant experience At least 1-2 years of experience in healthcare administration or a similar administrative role. For remote roles, access to reliable internet and telephone services, specifically 50M download and 10M upload packages or higher as well as a strong WiFi signal from your remote work location. Must meet pre-employment requirements and maintain all applicable state and job-related guidelines for background screening. Depending on state-specific requirements, this may include fingerprinting, drug testing, health screening, CPR/Basic First Aid, and license/credential verifications.
Build strategic relationships with healthcare clients, understand workflows, create success plans, and support customer retention and growth. | 3+ years in customer-facing roles, healthcare or SaaS experience, strong communication skills, ability to manage accounts independently. | Our Mission We’re building infrastructure for modern healthcare delivery. Traditional healthcare is plagued with outdated, monolithic EHRs designed to maximize billing outcomes. Patient outcomes and provider experiences have been afterthoughts, as these systems have bolted on non-API-first solutions. None of this is built for how clinically excellent healthcare is actually delivered—longitudinally and collaboratively, with the patient at the center. Healthie is the world’s leading API-first, ONC-Certified EHR for healthcare delivery outside of the hospital. We provide the powerful infrastructure every scaling organization needs—EHR, scheduling, patient engagement, billing, and more—all accessible via modern APIs and a white-labeled UI. Our platform makes it simple for organizations of any size to launch, customize, and scale their care delivery models without reinventing the wheel. Today, over 1 billion API calls are made to Healthie every month, as thousands of organizations—working with more than 13 million patients in total—rely on Healthie to deliver care across a spectrum of specialties, from preventative health and wellness to complex chronic care management. We believe in the power of technology to improve access to healthcare—and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, make our product roadmap public so customers can see what we’re building, and remain relentlessly focused on how care gets delivered. Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. Learn more at https://www.gethealthie.com/ About the role We're hiring for a Customer Success Manager. You'll join Healthie's Customer Success team in making a meaningful impact on healthcare accessibility and innovation through our AI-native, HIPAA-compliant platform. Build strategic relationships with healthcare executives, practice managers, and clinical champions transforming patient care Master customer workflows, understanding patient care goals and operational objectives while positioning Healthie for maximum impact Create and execute success plans and QBRs tracking clinical KPIs and operational metrics Identify expansion opportunities and optimization strategies that foster sustainable practice growth Diagnose operational inefficiencies and clinical workflow bottlenecks, implementing solutions that deliver lasting value Provide expert guidance throughout the customer journey—from onboarding and training to renewal and expansion Serve as primary escalation point to resolve issues quickly and maintain exceptional customer satisfaction Collaborate with Product, Engineering, Sales, and Marketing teams to shape platform enhancements reflecting real provider and patient needs Drive measurable revenue and customer health improvements while building meaningful healthcare partnerships and serving as the voice of healthcare within our organization About you You have 3+ years in customer-facing roles with proven customer success expertise, ideally in healthcare, healthtech, or high growth SaaS technology companies You have experience supporting a book of business and building strong client relationships, contributing to customer health, retention, and growth with guidance from senior team members You take a proactive, customer-first approach to helping clients get value from the platform, learning how to position features and best practices effectively You can confidently lead recurring customer calls and support business reviews, with coaching and partnership from senior teammates when navigating more complex conversations You’re a strong communicator who can clearly explain product workflows and concepts to healthcare teams, from individual providers to operations leads You can manage your accounts independently day-to-day, while knowing when to escalate risk, ask for support, and collaborate cross-functionally You’re developing strong domain knowledge of our platform and client workflows, and are comfortable supporting configurations, basic integrations, and troubleshooting alongside Implementation and Support You’re building your understanding of healthcare operations and business models, with a strong interest in deepening industry expertise You contribute positively to team goals, support expansion opportunities, renewals and collaborate with Sales and Product to advocate for customer needs Bonus points if you've worked with private practices, multi-provider groups, or health systems. Details This is a full-time hybrid position in NYC U.S. work authorization is required The salary range is $125,000 - $155,000 per year. (OTE) annually Interview process Quick chat with Katie, Director of Talent (15 minutes) Interview with Caseley (20 minutes) Interview with Emma (30 minutes) Case Study with Emma, Caseley and 2 other members (that we rotate) of the Customer Success team (30 minutes) Final session with Tariq/Erica (30 minutes) Final Sync with Caseley (15 minutes) Reference checks Healthie participates in e-verify
Developing a Radiology Guidebook, supporting strategic planning, and managing project artifacts for the VHA IPT. | Requires 8+ years of experience in program management, health system operations, and federal government processes, with strong communication skills. | ECS is seeking a Senior Consultant to work remotely. The Veterans Health Administration (VHA) Office of Healthcare Transformation (OHT) is leading a Radiology Solutions Integrated Project Team (IPT) focused on creating an enterprise-wide plan for ensuring policy compliance, patient safety, and high reliability in clinical radiology practices. The IPT will make recommendations on radiology workflows, processes for resource allocation, and contingency planning for backlogs. The primary goal is to develop and deliver a short-, mid-, and long-term plan regarding People, Processes, and Technology. VHA is looking for a Senior Consultant to: * Develop a National VHA Radiology Guidebook to help standardize the identified objectives for the people and process workstreams. * Provide strong writing and editing skills to document the desired guidance set forth by the IPT. * Assist with meeting management and coordination. * Develop project management artifacts as requested by the Project Leader to align with identified strategies. * Capture, prioritize, and monitor IPT tasks and schedule, and estimate task durations and dependencies throughout the project lifecycle. * Support strategic planning efforts for the IPT. * Provide customer service by engaging with team members to develop the guidebook and artifacts to support the IPT’s overall goals. Salary Range: $110,000 - $120,000 General Description of Benefits [https://ecstech.com/careers/benefits] [https://ecstech.com/careers/benefits] Qualifications * Must have direct experience with program management and implementation, health system operations, and client management. * Minimum Years of Experience: 8 * Must understand federal government budget, program evaluation, and change management processes. * Must understand personal and team roles, contributing to a positive working environment and proactively seeking and providing guidance, clarification and, feedback. * Strong in communicating in an organized and knowledgeable manner in written and verbal formats including presenting to senior executives, developing lasting relationships, delivering clear requests for information and communicating potential conflicts
Designing, developing, and supporting scalable Salesforce solutions aligned with business needs, and mentoring engineers. | Extensive experience with Salesforce platform, including customization, integration, and architecture, along with leadership skills. | WHAT WE DO Founded in 2007, Growth Acceleration Partners (GAP) is a consulting and technology services company. We consult, design, build and modernize revenue-generating software and data engineering solutions for clients. With modernization services and AI tools, we help businesses achieve a competitive advantage through technology. GAP’s remote, integrated engineering teams use end-to-end solutions to innovate and align with your business goals. We have 600+ English-speaking engineers based in Latin America and approximately 20 U.S.-based engineers. With some of the highest customer satisfaction scores in the industry, GAP’s focus is customer and employee success. GAP is a woman-owned company headquartered in Austin Texas. We are a values-based company focused on growing our people by investing in education, onsite English classes and training in the latest technologies, including AI, data analytics and machine learning. Our goal is to provide solutions for our customers that help them achieve critical business outcomes, while enabling our GAPSters and our communities to attain long-term success. Summary We are seeking a Salesforce Technical Lead to drive the design, architecture, and delivery of scalable Salesforce solutions that support core business areas including Customer Success, Sales, Marketing, and internal Engineering teams. In this role, you will serve as a technical authority, shaping solution standards, addressing complex technical challenges, and guiding architectural decisions across the Salesforce ecosystem. You will collaborate closely with cross-functional teams, influence platform strategy, and mentor engineers to ensure solutions are secure, maintainable, and aligned with long-term business goals. This position is ideal for a technically strong leader who balances hands-on expertise with strategic thinking and enjoys elevating both systems and people. Education •Bachelor’s Degree in Computer Science or a related field. Professional Experience •8+ years of experience building and supporting software applications. •5+ years of hands-on experience working with Salesforce CRM in complex environments. Key Responsibilities •Translate business requirements into well-architected Salesforce solutions, determining when configuration, automation, or custom development is required. •Define, document, and enforce solution design standards, technical specifications, and implementation guidelines. •Evaluate new Salesforce features, releases, and platform capabilities, recommending adoption when they add business value. •Ensure Salesforce implementations meet scalability, performance, reliability, and security standards. •Partner with non-Salesforce engineering teams to design and implement integrated, end-to-end solutions. •Provide technical guidance through code reviews, architectural discussions, and design sessions. •Mentor and coach engineers, fostering technical growth and consistent best practices across the team. Required Technical Skills •Deep expertise in the Salesforce platform, including advanced customization and integration patterns. •Strong experience designing scalable, maintainable Salesforce architectures. •Advanced knowledge of Salesforce development technologies, including: •Apex, SOQL •Lightning Web Components (LWC) •Visualforce and Aura •Proven experience using Salesforce Flows to automate and streamline complex business processes. •Hands-on experience across multiple Salesforce clouds, such as Sales Cloud, Service Cloud, Marketing Cloud, and others aligned to business needs. •Strong experience with integrations and enterprise system connectivity. •Familiarity with relational databases and data modeling concepts (e.g., SQL). •Experience designing and consuming APIs (Streaming APIs, REST, gRPC, GraphQL). •Solid understanding of version control systems (Git, GitHub, GitLab). •Experience working within Agile delivery frameworks (Scrum, Kanban). •Knowledge of CI/CD practices and tools (Salesforce DevOps Center, GitHub Actions, Jenkins). •Understanding of platform security best practices (OWASP, OAuth). •Experience optimizing performance through caching strategies and efficient code design. •Strong focus on code quality, testing, and maintainability (unit testing and QA practices). Communication & Leadership Skills •Advanced English proficiency (written and verbal). •Strong communicator, able to engage both technical and non-technical stakeholders. •Comfortable coaching and mentoring engineers at different stages of growth. •Strong leadership presence with the ability to influence without authority. •Highly organized, with excellent time and priority management. •Learner’s mindset with openness to feedback, experimentation, and continuous improvement. •High emotional intelligence and self-awareness, contributing to healthy team dynamics. At Growth Acceleration Partners, we're an equal opportunity employer committed to building a diverse and inclusive team. We value everyone's unique background, and we provide equal opportunities regardless of race, color, creed, religion, sexual orientation, gender identity, age, national origin, disability, marital status, veteran status or any other personal right protected by law. We foster a culture of belonging and strive to provide a welcoming environment where everyone feels safe to contribute and grow.
Investigate, document, and manage non-conformance reports, develop and track CAPAs, and conduct effectiveness checks to ensure quality and compliance. | Requires 2+ years in manufacturing or quality assurance, knowledge of GMP, ISO 9001, FDA guidelines, and proficiency in Microsoft Office. | Compliance Specialist Location: Ridgefield, NJ Duration: Contract till January 2028 with possibility to extend Note: Requirements Education: • High School Diploma or GED and 8-10 years' experience preferred • Bachelor's Degree and 3-5 years' experience preferred • Proficiency in using Microsoft Excel and Word Qualification: • 2+ years of experience in manufacturing, quality assurance, or related fields, with experience in managing NCRs, CAPAs and ECs. • Knowledge of industry regulations such as GMP, ISO 9001, and FDA guidelines. • Strong analytical, problem-solving, and investigative skills. • Excellent written and verbal communication skills. • Proficient in Microsoft Office Suite and document control software. Job Description: Job Title: Business Professional - Compliance Specialist Job Description: DESCRIPTION: The Compliance Specialist is responsible to support Manufacturing by investigating, authoring and managing non-conformance reports (NCRs) for production and environmental monitoring (EM) events. Assign corrective and preventative actions (CAPAs) and effectiveness checks (ECs) to address issues identified throughout production. Work with cross-functional teams, including production, quality control, quality assurance and facilities, to ensure efficient problem-solving and resolution of non-conformance issues. Communicate findings, actions, and improvements to relevant stakeholders and management. JOB RESPONSIBILITIES: Non-Conformance Report (NCR) Management: • Investigate both significant and non-significant NCRs for production and EM events. • Analyze data and Identify the root causes to ensure a thorough investigation and identification of underlying issues. • Write and maintain comprehensive NCR reports, including all necessary details such as cause, impact, and actions taken. Corrective and Preventative Actions (CAPA): • Work closely with cross-functional teams to develop and implement corrective and preventative actions in response to NCR findings. • Ensure CAPAs are well-defined, actionable, and address the root cause effectively. • Monitor and track the progress of CAPAs, ensuring timely resolution and documentation of outcomes. Effectiveness Checks (EC): • Conduct effectiveness checks (ECs) to assess the success of implemented CAPAs and NCR resolutions. • Analyze the results of effectiveness checks to ensure that corrective actions have been effective in preventing recurrence. • Recommend further adjustments to CAPAs if necessary, based on the effectiveness checks. Key Competencies: • Attention to detail and thoroughness in investigation. • Ability to work independently and manage multiple tasks simultaneously. • Strong collaboration and interpersonal skills to work across teams. • Ability to analyze data and identify trends or areas for improvement. HSE: • It is required that individuals care for their own safety and wellbeing. Individuals must promote a safe working environment for employees and contractors working in their area of responsibility. • The individual must support all Client and site HSE policies as well as ensure that work performed is compliant with local HSE regulations. • Individuals must complete all required HSE trainings. Everyone is required to report all accidents and incidents and support investigations in their areas of responsibility. Individuals must ensure timely closure of HSE actions owned by their departments.
Support end-to-end product lifecycle for Open Banking solutions, leveraging user research and data analytics. | Requires 3+ years in product management or relevant domain, with experience in product lifecycle, user research, data analytics, and cross-functional collaboration. | Ignite your passion for product innovation by supporting customer-centric development and shaping the future of Open Banking at Chase. As a Senior Product Associate within Open Banking, you will leverage user research, data analytics, and cross-functional collaboration to deliver and optimize products that empower customers to manage their finances and access holistic views of their data. You will play a key role in driving product enhancements, supporting regulatory requirements, and contributing to the growth of Open Banking solutions. Job responsibilities Partner with Product Managers to identify new Open Banking product opportunities through user research, market analysis, and customer feedback. Support the end-to-end product lifecycle, including planning, execution, and ongoing optimization of Open Banking features and use cases (e.g., Payments, data aggregation). Collect and analyze user research, journey mapping, and market trends to inform the strategic product roadmap. Collaborate closely with engineering, design, data, and other product teams to deliver high-quality Open Banking solutions. Analyze, track, and evaluate product metrics, including time, cost, and quality targets across the product development lifecycle. Support the preparation of reports and presentations for senior management on product performance and enhancements. Consider upstream and downstream implications of new product features on the overall customer experience. Required qualifications, capabilities, and skills 3+ years of experience in product management or a relevant domain area. Proficient knowledge of the product development lifecycle, including discovery, requirements definition, and delivery. Experience leveraging user research and data analytics to inform product decisions. Strong written and verbal communication skills; ability to write clear requirements and user stories. Collaborative mindset and experience working with cross-functional teams. Developing knowledge of data analytics, APIs, and data literacy. Commitment and self-motivation suitable to a fast-paced, innovative team. Preferred qualifications, capabilities, and skills Experience within Financial Services or Technology preferred. Experience with Open Banking products, APIs, or regulated financial products. Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options. Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Supporting financial reporting, SEC filings, and compliance activities for a public company. | Requires a bachelor's in accounting or finance, 2+ years of experience in accounting or finance, and proficiency in GAAP and internal controls. | Job Purpose The Financial Reporting Analyst will be responsible for supporting the reporting department with the completion of financial schedules and analyses, coordination and preparation of SEC filings, as well as other ad-hoc financial analyses. Essential Job Functions (Duties/Responsibilities) Assist with the preparation of SEC filings (8-K, 10-Q, 10-K, Proxy) and subsidiary financial statements and disclosures. Prepare and maintain periodic workpapers and analyses for supporting financial statement disclosures in SEC filings. Oversee stock administration responsibilities, such as preparing and filing Form 4s, dividend payments and maintaining accurate internal share count schedules. Liaison with internal departments and external vendors to gather financial and non-financial information on a timely basis. Assist with the completion of quarterly disclosure checklists to ensure financial statements and footnotes comply with current GAAP and SEC reporting requirements. Maintain compliance of SEC and NYSE rules and regulations, including dividend notifications and section 16 filings. Provide support for external and internal audit requests, including SOX 404 compliance. Participate in the preparation of reporting packages to the Audit Committee and Board of Directors. Coordinate external press releases and support investor relations function. Perform competitive peer analysis and other ad-hoc financial analyses on an as needed basis. Qualifications Bachelor’s degree in accounting or finance 2 or more years professional experience in accounting, large tier accounting firm or public company preferred Working knowledge of GAAP and internal controls over financial reporting Strong attention to detail is critical Excellent written and oral communication skills Strong analytical, problem-solving and interpersonal skills Advanced proficiency with Microsoft Office applications About Arbor Realty Trust, Inc. Arbor Realty Trust, Inc. (NYSE: ABR) is a nationwide real estate investment trust and direct lender, providing loan origination and servicing for multifamily, single-family rental (SFR) portfolios, and other diverse commercial real estate assets. Headquartered in Uniondale, New York, Arbor manages a multibillion-dollar servicing portfolio, specializing in government-sponsored enterprise products. Arbor is a leading Fannie Mae DUS® lender and Freddie Mac Optigo® Seller/Servicer, and an approved FHA Multifamily Accelerated Processing (MAP) lender. Arbor’s product platform also includes bridge, CMBS, mezzanine and preferred equity loans. Rated by Standard and Poor’s and Fitch Ratings, Arbor is committed to building on its reputation for service, quality and customized solutions with an unparalleled dedication to providing our clients excellence over the entire life of a loan.