Latest Jobs

Provide customer support within a store setting. | No specific experience or education required, suitable for candidates with customer service background. | Job Category Org: Store Customer Service Rep

Provide compassionate patient service including registration, insurance verification, scheduling, and billing support to ensure an excellent patient experience. | Requires high school diploma or GED, computer and customer relations experience, with preferred medical records and front desk experience. | Department: 13567 Enterprise Revenue Cycle - National Service Line : Oncology: Arrival Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday through Friday 8:30-5:00pm Pay Range $19.80 - $29.70 Essential Functions • Exemplify caring and compassionate customer service to create an excellent patient experience • Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations • Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision • Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience • Encourages patient utilization of front-end technology during the registration process • Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing office • Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations • Monitors inventory and stock medications, narcotics, and emergency medications/equipment Physical Requirements Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs. Education, Experience and Certifications High School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred. Our CommitmenttoYou: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Lead new business implementations ensuring customer expectations are met, managing project scope and translating business requirements into scalable designs. | Bachelor's degree preferred with 8 years relevant experience including customer-facing and implementation delivery, strong communication, and management skills. | Overview At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News). Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you’ll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour. The Implementation Manager is responsible for managing new business implementations. They serve as the business owner and leaders of these implementations and are accountable for delivering business results. This role supports the ongoing needs of the business while ensuring best practices are implemented throughout the organization. Provide technical oversight of the products’ installation environment and maintenance of the system to ensure reliable performance. Responsibilities Lead and manage the implementation of new business end-to-end after verbal award, maintaining communication throughout the project to meet customer expectations. Plan, lead, organize, and control multiple project initiatives by the approved scope and schedule. Engage Sales, Solutions, and Operations to validate new business scope as it pertains to customer contract documents, technical specifications, and data analytics to ensure correct technologies are selected to support customer requirements. Build the designed engineering structure to scale to grow with the strategy of the company and define roles and responsibilities for the implementation team in supporting operations. Understanding of Operational Excellence as it pertains to Labor Management Systems, Work Force Optimization, and Performance Coaching & Observation principles to assure the attainment of facility production, quality, and safety standards and objectives. Translate business requirements into a robust, scalable design and drive proper change control through the life cycle of the project. Implement complex business requirements through a variety of tools and technologies. Serve as the first-line decision maker for the business including developing ramp-up plans and schedules that meet customer requirements while also identifying risks and developing mitigation plans. Provide day-to-day direction to cross-functional implementation pods/support teams and best practices to the customers on deploying the productions within their environment. Sign off on and test Standard Operating Procedures (SOPs) through a partnership with IT. Ensure a smooth transition to operations post-go-live and ramp-up. Interact directly with various customer representatives, ranging from senior operations to warehouse operations and end-users. Collaborate with customer and operations leadership to ensure all processes are adhered to throughout the implementation process. Work closely with project managers to identify potential issues and risks. Create documentation that enables the transition from implementation to post-implementation support. Assess and adapt to industry trends and changes, recommending changes or improvements within the Engineering function as necessary. Supports Quality Driven Management techniques within the business, encouraging the use of analysis to drive decision-making and development of improvements. Ensures the team understands expectations and how information is reported and used. Qualifications Bachelor’s Degree in a related field preferred and 8 years of relevant experience. Direct customer-facing and implementation delivery experience. Ability to quickly learn new concepts and technologies and convert them into customer solutions. Excellent oral and written communication skills. Possess the ability to motivate and maintain effective working relationships. Ability to rely on experience and judgment to plan and accomplish goals. Experience managing others including contractors and suppliers. Customer service driven. Analytical and problem-solving aptitude PAY AND BENEFITS Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy #Li-remote

Manage customer accounts to ensure contract renewals and optimize customer investments in technology services. | Requires bachelor's degree and 2+ years in renewals or customer success within B2B technology or SaaS. | Overview As a Customer Success Renewals Manager at TierPoint, you'll own the renewal experience for a portfolio of approximately ~500 customer accounts across the United States. You'll spend 70% of your time conducting consultative renewal reviews with customers who opt in for contract assessments, working alongside Solutions Engineers to help them optimize their data center, security, and managed services investments. The remaining 30% of your time, you'll contribute to email campaigns and digital outreach that drive customer opt-ins. This is a revenue-generating role with quota and variable compensation tied directly to Gross Revenue Retention (GRR). Responsibilities Lead consultative renewal review meetings with customers, helping them understand their contracts and optimize for the next cycle Partner with Solutions Engineering on complex technical renewals, expansion conversations, and risk escalation Manage approximately 165 renewals annually, converting opt-ins into successful renewals Consult on contract optimization by reviewing usage, identifying rightsizing opportunities, and ensuring maximum value Contribute to scaled email campaigns that drive customer opt-ins for renewal reviews Track opt-in rates, renewal conversion, GRR performance, and campaign effectiveness Navigate pricing discussions, contract terms, and renewal objections with confidence Identify expansion opportunities and orchestrate internal resources to pursue them What Success Looks Like Gross Revenue Retention: You consistently hit or exceed GRR targets through consultative engagement and strategic contract optimization Opt-In Conversion: You convert opt-ins into productive conversations that drive retention Customer Confidence: Customers leave renewal meetings feeling informed and valued, seeing you as a trusted advisor Campaign Contribution: You actively improve email campaigns and outreach strategies, helping optimize opt-in rates Smart Orchestration: You know when to involve others, delegating non-renewal issues to the right teams so you stay focused on retention Qualifications Bachelor's Degree (or equivalent work experience) 2+ years in renewals, account management, or customer success in B2B technology services or SaaS Proven track record of hitting retention or renewal targets Consultative sales or customer engagement experience leading conversations about contracts, pricing, and value Financial and contract literacy to review agreements, understand pricing, and discuss terms confidently Strong analytical skills using data to prioritize, identify risk, and measure impact Excellent communication skills for explaining complex terms and building trust with customers Experience with Salesforce or similar CRM platforms Collaborative mindset working across Solutions Engineering, sales, and support teams Proficiency in MS Office Suite and Windows-based applications Preferred Experience Experience in data center, managed services, infrastructure, or IT security industries Familiarity with HubSpot or marketing automation platforms Familiarity with ServiceNow or similar ITSM platforms Technical aptitude or curiosity about infrastructure, cloud, and enterprise IT environments Working Conditions Home or Office based depending on location Travel to corporate, regional markets, and opportunity specific travel, as required Pay TransparencyTierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It’s important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements. Pay Range $83,000.00 - $133,000.00 #LI-CG1 #LI-Remote

Identify, analyze, and resolve patient access issues while driving operational improvements and standardizing workflows through cross-functional collaboration. | Bachelor's degree with 5+ years experience, preferably a Master's, strong relationship management, communication, analytical skills, and EPIC Cadence experience. | Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: Business Analysis and Solutions Development Job Summary: The Senior Customer Relations Manager (CRM) on the Strategic Access Support team serves as a strategic partner focused on identifying, analyzing, and resolving issues that ultimately impact patient access and experience. This role works cross-functionally to drive operational improvements, standardize workflows, and support system-wide access goals. . Preferred Skills & Experience Advanced Education: Master’s degree in Business Administration (MBA), Healthcare Administration (MHA), or a related field strongly preferred. Relationship Management: Demonstrated ability to build, manage, and sustain effective relationships with clinical leaders, operational partners, and cross-functional stakeholders. Communication Skills: Strong verbal and written communication skills, with the ability to clearly convey complex concepts to diverse audiences. Trust & Credibility: Proven track record of establishing trust and credibility with clinical and operational leaders through consultative partnership. Attention to Detail: Highly detail-oriented with the ability to manage complex workflows, processes, and data inputs accurately. Business & Analytical Mindset: Ability to analyze data, identify gaps or trends, and translate insights into actionable recommendations—without a primary focus on data creation or number crunching. Patient Access Experience: Experience supporting patient access functions such as scheduling, referrals, registration, or access operations within a healthcare environment. EPIC Cadence Experience: Hands-on or consultative experience with EPIC Cadence, including scheduling workflows, templates, or optimization initiatives, strongly preferred. Workflow Optimization: Demonstrated ability to evaluate end-to-end workflows, identify inefficiencies, and design sustainable process improvements. KEY RESPONSIBILITIES Provides Leadership through relationship management providing strategic expertise Manages strategic partnerships with customers Performs needs analysis to define the problem that needs solving - both qualitative and quantitative Owns customer issue management and escalation, serving as main coordination point with customers TECHNICAL CAPABILITIES Project Communications (Advanced): Demonstrates the uppermost levels of expertise in conducting project communications in challenging and complex situations. Demonstrates ability to deliver complicated information effectively and efficiently, selecting the appropriate message for the audience. Facilitates open communication across functions and within unit. Able to highlight and emphasize major ideas, issues and points dramatically and effectively. Often takes a lead role in highly pressurized situations when there is a need to communicate critical project information. Consistently delivers project communications products and services in a creative and imaginative manner while setting a standard for others. Contributes in the development of project communications best practices for the organization. Project Issues Management (Advanced): Demonstrates the uppermost levels of expertise in resolving project issues in challenging and complex situations. Often takes a lead role in highly pressurized situations when there is a need to resolve high priority issues. Manages internal and external project issues in a way that bring disparate resources together to resolve issues and complete action items that contribute to the success of the project. Consistently delivers solutions in a creative and imaginative manner while setting a standard for others. Contributes in the development of best practices for Issues Management for the organization. Project Planning (Advanced): Demonstrates ability to forecast resource needs, identify and break work down into discrete and measurable tasks, set priorities, define dependencies, schedule activities, prepare acceptance criteria and organize work for large, complex projects requiring diverse functions and/or operations. Continuously monitors and follows up on buyins and commitments. Competently handles multiple projects simultaneously, balancing and scheduling tasks requiring dependencies and those which can be accomplished independently. Accurately estimates and plans complex projects and assignments. Maintains perspective between the overall picture and the details. Is proficient in the advanced features of project management tools. Project Coordination (Advanced): Manages interdependencies among multiple related and unrelated projects whose coordinated delivery is required to achieve higher organizational objectives. Identifies opportunities for cross-discipline participation. Develops and documents project policies and procedures. Manages the overall coordination, status reporting, and stability of major project efforts, ensuring that project goals and objectives are met within agreed upon time, scope, and resource requirements. Contributes to the development of Project Coordination best practices for the organization. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams. Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution. Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas. Team Interaction: Acts as a "go-to" resource for colleagues with less experience; may lead small project teams. Core Capabilities : Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 5 years Education: Bachelor's Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled. PEOPLE ARE AT THE HEART OF ALL WE DO. Our vision: The world leader in advancing personalized health. Our mission: personalizing the patient experience through our caring spirit and distinctive capabilities. Making Health Care Personal. We’re looking for like-minded individuals driven to make a difference. We invite you to explore careers at Vanderbilt University Medical Center. At VUMC, we place a priority on designing with and for our patients and families. We value collaboration, embrace continuous learning and discovery, and seek to be a place where everyone has the chance to thrive. We’re the largest private employer in Middle Tennessee, with a growing team and expanding footprint in towns and communities across the region. We employ more than 28,000 people who work in inpatient and outpatient clinical care, research, and graduate medical education as well as critical supporting roles in administration, information technology and informatics, finance, legal and community affairs, communications and marketing, fund-raising, groundskeeping and facilities, and many more. Our growing health system has more than 1,700 licensed hospital beds at: Vanderbilt University Hospital Monroe Carell Jr. Children’s Hospital at Vanderbilt Vanderbilt Psychiatric Hospital Vanderbilt Stallworth Rehabilitation Hospital Vanderbilt Wilson County Hospital Vanderbilt Bedford Hospital Vanderbilt Tullahoma-Harton Hospital It’s also home to hundreds of outpatient clinic and surgical locations throughout the region. We serve our community with many unique and specialized services including the Level 1 Trauma Center, a highly experienced Transplant Center that does the most heart transplants in the world, a National Cancer Institute-designated Comprehensive Cancer Center, Lung Institute, Burn Center and many more. World-leading academic departments and centers make scientific discoveries, advance clinical care and train the next generation of health care professionals. Our robust research enterprise consistently ranks among the highest in the country as measured by peer-reviewed grant funding from the National Institutes of Health. We’re honored to be consistently considered among the nation’s best hospitals, including being nationally ranked in multiple medical specialties for treating the most complex conditions in adults and children by US News and World Report. Monroe Carell Jr. Children’s Hospital at Vanderbilt ranked as the No. 1 children’s hospital in the southeast in 2024. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at VUMC for professional growth, appreciation of benefits, and a sense of community and purpose. Join us in Making Health Care Personal.

Lead and manage end-to-end new business implementations, coordinating cross-functional teams and maintaining customer communication to meet expectations. | Bachelor's degree with 8 years relevant experience including customer-facing and implementation delivery, strong communication, quick technology learning, and analytical aptitude. | Overview At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News). Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive. We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you’ll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour. The Implementation Manager is responsible for managing net new business implementations and on occasion, supporting the implementation of online booking tools where the client is currently transacting business on an offline basis. They serve as the business owner and leaders of these implementations and are accountable for delivering business results. This role supports the ongoing needs of the business while ensuring best practices are implemented throughout the organization. Provide technical oversight of the products’ installation environment, and maintenance of the system to ensure reliable performance. Responsibilities Lead and manage the implementation of new business end-to-end after verbal award, maintaining communication throughout the project to meet customer expectations. Plan, lead, organize, and control multiple project initiatives by the approved scope and schedule. Engage Sales, Solutions, and Operations to validate new business scope as it pertains to customer contract documents, technical specifications, and data analytics to ensure correct technologies are selected to support customer requirements. Build the designed engineering structure to scale to grow with the strategy of the company and define roles and responsibilities for the implementation team in supporting operations. Understanding of Operational Excellence as it pertains to Labor Management Systems, Work Force Optimization, and Performance Coaching & Observation principles to assure the attainment of facility production, quality, and safety standards and objectives. Translate business requirements into a robust, scalable design and drive proper change control through the life cycle of the project. Implement complex business requirements through a variety of tools and technologies. Serve as the first-line decision maker for the business including developing ramp-up plans and schedules that meet customer requirements while also identifying risks and developing mitigation plans. Provide day-to-day direction to cross-functional implementation pods/support teams and best practices to the customers on deploying the productions within their environment. Sign off on and test Standard Operating Procedures (SOPs) through a partnership with IT. Ensure a smooth transition to operations post-go-live and ramp-up. Interact directly with various customer representatives, ranging from senior operations to warehouse operations and end-users. Collaborate with customer and operations leadership to ensure all processes are adhered to throughout the implementation process. Work closely with project managers to identify potential issues and risks. Create documentation that enables the transition from implementation to post-implementation support. Assess and adapt to industry trends and changes, recommending changes or improvements within the Engineering.function as necessary. Supports Quality Driven Management techniques within the business, encouraging the use of analysis to drive. decision-making and development of improvements. Ensures the team understands expectations and how information is reported and used. Qualifications Bachelor’s Degree in a related field preferred and 8 years of relevant experience. Direct customer-facing and implementation delivery experience. Ability to quickly learn new concepts and technologies and convert them into customer solutions. Excellent oral and written communication skills. Possess the ability to motivate and maintain effective working relationships. Ability to rely on experience and judgment to plan and accomplish goals. Experience managing others including contractors and suppliers. Customer service driven. Analytical and problem-solving aptitude PAY AND BENEFITS Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance. The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working. This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance. Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Prospective Employee Privacy Policy #Li-remote

Automate and maintain the Facets Booklet System by collaborating with regulatory and product teams to convert requirements into system solutions and automate manual processes. | Requires 3+ years technical/product experience, strong attention to detail, basic coding knowledge, and proficiency in MS Office and Adobe products. | The job profile for this position is Technical Support Senior Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. The Technical Support Senior Analyst is responsible for automating, maintaining, and enhancing the Facets Booklet System (FBS), which supports customer booklets and certificates. You’ll collaborate with regulatory and product teams to convert legislative and business requirements into system solutions. You’ll automate manual processes and work across multiple authoring systems as needed What You’ll do: Support a custom Cigna-built system using BPL, a procedural programming language based on C that interfaces with Unix. Design, code, test, and debug BPL programs to update language and functionality within the Facets Booklet System. Perform system analysis and Case Installation Tool (CIT) mapping, translating CIT variables into FBS variables. Review and implement state and federal legislation, product enhancements, and regulatory text provided by the State Filing team, ensuring accuracy and compliance. Insert and maintain approved content within the FBS database, validating alignment with product and regulatory requirements. Participate in operational initiatives and process improvement projects to enhance efficiency, service quality, and system performance. Provide technical support and training guidance to Facets Contract Analysts for booklet support and cross‑functional partners regarding FBS functionality and processes. What you’ll need for this role: High School Diploma or GED, required, bachelor’s degree in computer science or technology, preferred. 3+ years technical and product knowledge experience, strongly preferred. 3+ years case installation, contract analysis, and state legislation exposure, strongly preferred. Demonstrated high‑level attention to detail for complex project assessment, disciplined testing, and precise technical coding, required. 1+ year technical experience related to Facets, BPL, CRISP and Linux, preferred Working knowledge of basic logical coding concepts, required. Desirable skills include knowledge of booklet production using FBS, strongly preferred. Basic knowledge of UNIX navigation and command line execution, strongly preferred Strong Technical proficiency in MS Excel, Word, and Adobe Acrobat, required and MS Access preferred. Proven analytical, problem‑solving, and organizational skills to independently drive implementations, resolve complex defects, and track and oversee concurrent projects, required. Excellent communication skills and the ability to drive quality results in a fast‑paced, complex matrix environment, required. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 62,100 - 103,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Manage CRM and website operations to ensure smooth campaign execution and website optimization. | Over 5 years marketing experience with technical project management skills and knowledge of Shopify Liquid, CSS, HTML, Klaviyo, and Asana. | Liquid Death is a better for you beverage company that will murder your thirst with a wide range of low calorie beverages from water to iced tea to energy drinks. Our goal is to be the funniest beverage brand on earth and to make health and sustainability 50 times more fun. Location: remote USA anywhere (pacific time zone preferred) Reports To: Director of Marketing Technology Travel: up to 10% as needed Liquid Death is a better for you beverage company that will murder your thirst with a wide range of low calorie beverages from water to iced tea to energy drinks. Our goal is to be the funniest beverage brand on earth and to make health and sustainability 50 times more fun. About the Role We’re looking for a CRM & Web Operations Manager to own the day-to-day execution of our CRM and website operations. This key individual contributor role sits at the center of creative, marketing, analytics, and technology, ensuring that campaigns move smoothly from concept to launch and that our digital channels operate with speed, precision, and quality. This key role will require someone high in technical project management capability and also who is highly organized, proactive, and energized by turning creative ideas into high-performing digital campaigns. Key Responsibilities: Project Management & Workflow Operations Build, curate, and manage our weekly sprint process with an agile mindset Maintain and enforce the CRM production calendar, ensuring campaigns are planned and executed on schedule Translate requests from across the organization into clear, detailed, and measurable Asana tickets Prioritize incoming work across teams and ensure stakeholders understand timelines and expected outcomes Coordinate work across creative, marketing, campaign, DevOps, and product teams Serve as the operational hub between teams, ensuring alignment and keeping campaigns moving toward launch CRM Operations (Email & SMS) Manage the end-to-end CRM campaign production process from asset requests through implementation Coordinate CRM launches across Campaign, Beverage Innovation, and Merchandising teams Track and follow up on creative assets to ensure campaigns remain on schedule Provide regular status updates and timeline visibility to stakeholders CRM Performance & Optimization Own CRM performance analytics and report on key campaign outcomes Analyze customer behavior and campaign performance to uncover insights that improve LTV, engagement, and conversion Design and execute A/B testing strategies for subject lines, send times, and content Continuously evolve the Liquid Death CRM playbook through testing and data-driven optimization Website Operations Manage implementation of site updates, audits, page builds, feature requests, and ongoing site optimization Coordinate with DevOps to ensure backend updates support performance, stability, and compliance Provide clear implementation instructions via Asana tickets Perform QA and quality control on launches and updates to ensure they deploy correctly Qualifications Requirements: Bachelor degree in Digital Marketing, Communications, or another related business field preferred 5+ years of progressive Marketing Coordinator experience in fast-paced digital marketing or CRM/Lifecycle marketing roles, technical project management, or a combination with proven ability to manage complex marketing workflows and production calendars, ensuring campaigns launch on time and meet cross-team deadlines Functional understanding of Shopify Liquid, CSS, and HTML required Knowledge of CRMs firm requirement (Klaviyo preferred) Project Management: First-hand knowledge of Asana (user and builder) strongly preferred to manage workflows, build tickets, and coordinate cross-functional workstreams Experience managing CRM campaigns (email and SMS) from planning and asset coordination through deployment and performance analysis required Highly organized, proactive, and self-directed, with a strong attention to detail and ability to manage multiple priorities simultaneously GREAT communication and relationship management skills - written, verbal, and personal Curious. Forward thinker. Self-starter. Ability to work with cross functional teams across organizations to achieve results Deep comfort with joining a high growth start up environment where a high degree of ambiguity and adaptability to flex to market dynamics are critical Proficiency with Google Suite (Google Sheets, Docs, Slides) preferred Willingness to work pacific time zone hours required Willingness to travel up to 10% as needed The typical salary range for this position is: 105,000 - $115,000 This range reflects an estimate of the anticipated base salary compensation for this role. This range reflects base pay only and does not include potential bonuses, equity, or benefits. The actual salary offer will take into account multiple factors including skills, experience, education, location, and applicable federal, state, and local wage and hour laws. Where state or local minimum salary requirements exceed the posted range, the Company will adjust compensation accordingly. At Liquid Death, we believe that killer benefits make all the difference. That’s why we offer Blue Shield medical plans with HMO (CA Only), PPO, and HDHP options (including an HSA), FSA and Dependent Care FSA, along with Guardian dental and vision coverage. Our UNUM packages include life insurance, AD&D, disability benefits, and employee-paid options like accident, hospitalization, and critical illness coverage. We match 100% of your Empower Retirement contributions up to 4% after just three months and even help crush your student debt while saving for retirement with our Student Loan Retirement Match. Our wellness perks, including Headspace, ClassPass memberships, and a robust EAP, help you keep your soul hydrated, while SNOO Bassinets give your little ones the VIP treatment. Pets are part of the crew too, so we offer Nationwide pet insurance to keep them happy and healthy. Add in 17 paid holidays, Flex PTO, and travel assistance, and you’ve got a benefits lineup as fierce as our mission to declare #DeathToPlastic Ensure your Liquid Death job offer is legitimate and don't fall victim to fraud! Liquid Death never seeks payment from job applicants and will never request a meeting via Skype. Liquid Death recruiters will only reach out to candidates from an mail@ats.rippling.com email address. For added security, where possible, apply through our company website at www.liquiddeath.com/pages/careers.

Lead cross-functional initiatives across full project lifecycle ensuring milestones, risk mitigation, and stakeholder alignment. | Bachelor's degree and 3+ years project management experience with foundational genetics knowledge to collaborate with technical teams. | Role Overview PIC North America, a Genus Company, has an exciting opportunity. We are seeking a highly motivated Project Manager (Remote in Tennessee) with a strong background in Genetics to join our team. In this role, you will partner closely with our Product Management team and lead cross-functional initiatives spanning the full project lifecycle. You will be responsible for driving project progress from initiation through completion, ensuring milestones are met, risks are addressed, and all stakeholders are aligned.Success in this role requires not only strong project management discipline but also the ability to influence and guide teams who may not report directly to you. The ideal candidate will bring a deep understanding of genetics or genetic improvement programs and will use that scientific foundation to support decision-making, challenge assumptions, and build credibility across technical and operational teams. You will thrive in a fast-paced, culturally diverse environment that requires collaboration across multiple departments, while also being capable of working independently and managing competing priorities. Strong attention to detail, exceptional organizational skills, and the ability to communicate clearly, both verbally and in writing are essential. The preferred remote location for the position is in Tennessee, United States. Travel approximately 20% domestically. The salary range for this position is $105,000 - $120,000 USD. The salary provided is a good faith estimate representative of all experience levels. Genus considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. You Will Manage projects to the agreed scope, timeline, cost, and quality criteria. Projects will include internal development projects and collaborations with third parties. Leverage scientific knowledge and background to effectively integrate with cross-functional teams of scientists and technical collaborators. Apply scientific understanding to identify and manage risks, opportunities, and factors that drive successful outcomes. Work directly with business stakeholders to define project scope, goals, success criteria, deliverables, and timelines. Develop, monitor, and control detailed project plan for each phase of the project from inception to launch. Proactively manage risks and issues, scope changes, and timeline adjustments. Develop and execute mitigation and contingency plans as needed. Ensure all projects follow required process for approvals by actively coordinating and executing project reviews with all required stakeholders. For projects with external parties, develop and execute a project and communication plan to ensure all milestones are met as outlined within contracts. Utilize project management tools to maintain accurate project reporting. Develop, maintain and complete project documentation including project plans, risk log, issues log, post project reviews etc. Travel approximately 20% of the time #LI-GL1 Requirements Basic Qualifications (Required): Bachelor's degree A minimum of 3 years of experience in project management methodologies A minimum of 3 years of direct project management experience within a matrix organization, including: Managing complex projects with several dependencies Proven track record of managing projects to a successful business outcome Foundational knowledge or direct experience in Genetics, enabling the candidate to understand genetic concepts and effectively collaborate with technical stakeholders. Strong influencing skills, with the ability to guide, align, and motivate cross‑functional teams without direct authority. Proficient with Microsoft Office and relevant software tools Proficient in written and spoken English Preferred Qualifications: PMP or equivalent certification Experience with livestock Business Overview Genus is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future. PIC, our swine division, currently supplies over 70% of the world’s top pork producers. We directly employ people in 18 countries worldwide, and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement. Our vision is clear: Pioneering animal genetic improvement to help nourish the world. Benefits Overview At Genus we offer a competitive salary. Benefits include health, dental, vision, FSA/HSA, long and short-term disability, 401K, tuition reimbursement, paid holidays and ETO (employee time off). This position will have opportunity for growth. Equal Employment Opportunities Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations. Recruitment Fraud Warning Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at recruiting@genusplc.com.

Lead discovery, definition, and delivery of high-impact product features bridging business, technical, and user needs. | 4+ years product management experience with strong execution, analytical, and technical skills including SQL and APIs. | About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. What You'll Do: This role will lead the discovery, definition, and delivery of high-impact product features that drive value for our merchants and their customers. As a Product Manager, you will act as the bridge between business goals, technical constraints, and user needs, leading cross-functional teams to ship scalable solutions in a fast-paced startup environment. Support Product Strategy: Collaborate with leadership to define the product roadmap, prioritizing initiatives that align with Extend’s mission to revolutionize the post-purchase experience. Own Feature Outcomes: Drive the end-to-end product lifecycle for specific features—from initial discovery and requirement gathering (PRDs) to launch and post-launch optimization. Collaborative Execution: Partner closely with Engineering, Design, and stakeholders to deliver persona-first, data-driven solutions while navigating technical trade-offs and business goals. Decide with Data: Leverage user research, product analytics and A/B testing to iterate on features and advocate for the best user outcomes. Accelerate with AI: Identify opportunities to integrate AI-assisted tools and workflows to enhance the merchant experience and automate internal processes. Customer Advocacy: Actively engage with internal Customer Success teams to gather feedback, identify pain points, and translate them into actionable product requirements. Refine the Roadmap: Participate in sprint planning, backlog grooming, and retrospective meetings, providing clear direction and ensuring the team is focused on the highest-priority tasks. What We're Looking For: Experience: 4+ years of professional experience in product management, with a track record of shipping successful B2B or consumer-facing software products. Education: Bachelor’s degree in Business, CS, Engineering, or a related field—or equivalent professional experience showing a strong grasp of product fundamentals. Core Competency: We need a PM who is an execution powerhouse. You should demonstrate the ability to take complex, ambiguous problems and break them down into clear, executable steps for engineering and design teams. Analytical Prowess: Strong proficiency in using data to tell a story. You are comfortable writing SQL or using analytics platforms to track KPIs and measure the success of your features. Communication: A clear and persuasive communicator who can explain the "why" behind product decisions and manage expectations across diverse stakeholder groups. Technical Literacy: A solid understanding of API integrations, cloud architecture, and modern software development lifecycles to ensure feasible and scalable product handoffs. Entrepreneurial Mindset: Thrives in a high-growth, fast-paced environment. You are a self-starter who is comfortable wearing multiple hats and taking extreme ownership of your domain. Nice-To-Haves: Fintech or E-commerce Fluency: Prior experience working with payment gateways, checkout flows, or insurance-tech products. Merchant Experience: Experience building dashboards or tools specifically for SMB or Enterprise retailers. API Product Management: Background in managing developer-facing products or third-party integrations. Expected Pay Range: $124,000 - $145,000 per year salaried* * The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills, and experience. Life at Extend: Working with a great team from diverse backgrounds in a collaborative and supportive environment. Competitive salary based on experience, with full medical and dental & vision benefits. Stock in an early-stage startup growing quickly. Generous, flexible paid time off policy. 401(k) with Financial Guidance from Morgan Stanley. Extend CCPA HR Notice