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Sketchy

Senior Marketing Manager

SketchyAnywhereFull-time
View Job
Compensation$140K - 160K a year
New

Own B2C growth initiatives across multiple channels, develop messaging, and optimize marketing campaigns. | 4-7 years of marketing experience with success in growth/performance marketing, managing paid media budgets, and experience with lifecycle marketing and analytics. | Position Summary Sketchy is looking for a versatile Senior Marketing Manager (B2C Growth) who thrives in the pace and ambiguity of startup life. This is a highly cross-functional, hands-on role that sits at the center of growth, product, and community. You will own B2C growth initiatives across paid acquisition, lifecycle marketing, ambassador programs, organic channels, and events. From paid media to campus activations to referral loops, you’ll operate across multiple channels—focusing on what matters most at each stage of growth. This role requires both strategy and execution. You’ll develop differentiated messaging for distinct learner segments (medical students, nurse practitioner students, and physician assistant students), translate product features into meaningful value propositions, and build sustainable growth engines on a startup budget. You’ll be deeply embedded in our product and user community. Product fluency and authentic connection to student needs are critical—everything we do must be rooted in real product value and genuine student impact. Sketchy is hiring remote employees in these select US states: California, Colorado, Florida, Illinois, Massachusetts, Michigan, New Jersey, New York, Pennsylvania, Texas, Utah, and Washington! Responsibilities Growth Strategy & Channel Ownership Own B2C growth across paid, lifecycle, ambassador, organic, and event channels. Prioritize high-impact initiatives and build sustainable acquisition and retention engines within healthcare student communities. Paid Acquisition Plan, execute, and optimize campaigns across Meta and Google (with room to test new platforms). Manage budgets with clear ROI accountability. Messaging & Creative Develop differentiated positioning for med, NP, and PA students. Translate product features into compelling value propositions and marketing assets. Lifecycle Marketing Own onboarding, engagement, and retention campaigns across email and in-app channels. Build and optimize automated lifecycle flows. Events & Growth Experiments Execute student-facing events and conference activations. Build and test scalable programs, including ambassador initiatives, influencer partnerships, referrals, and organic growth tactics. Analytics & Optimization Track performance across channels and make data-driven investment decisions. Cross-Functional Collaboration Partner with product and content teams to align messaging and share user insights. Manage vendors and communicate results clearly across teams. What We’re Looking For 4–7 years of marketing experience with demonstrated success in growth/performance marketing for consumer products. Proven track record managing paid media budgets ($50K–$300K annually) with measurable ROI. Experience with lifecycle/email marketing and marketing automation. Experience marketing to niche B2C audiences (students, professionals in training, or tight-knit communities preferred). Strong product intuition and experience partnering closely with product teams. Ability to develop differentiated messaging for distinct audience segments. Strong analytical skills; comfortable working in Google Analytics and evaluating CAC, LTV, and funnel metrics. Excellent writing and communication skills across formats (ads, emails, landing pages, decks). Self-starter mentality with strong ownership and comfort building processes from scratch. Ability to operate effectively in ambiguity and a fast-changing startup environment. Bonus Points Background in edtech, healthcare, or student-focused products. Familiarity with healthcare education (medical school, NP programs, PA programs). Experience in a growth-stage startup environment (Seed to Series B). If you don’t have 100% of the bullets listed above, that’s okay! We know there are no perfect applicants. If you are passionate about making a meaningful difference, we want to hear from you! Learn more about Sketchy’s culture at sketchy.com/careers. Salary Range $140,000 - $160,000 annual salary plus a performance-based annual bonus and stock options Our Perks Remote First - Make a difference from wherever you want to work. Flexible Time Off - We work smarter, not harder. No accruals, just real work-life balance. 100% Individual Health Coverage - We got you covered! Equity - From day one, you’ll have a stake in our future growth. 401(k) - We support your financial future with up to 5% matching. Team Events - Get to know the team with virtual events, monthly outings, company retreats, and more. Annual Work Anniversary Stipend Monthly Wifi & Phone Reimbursement Short Term & Long Term Disability Sketchy Group LLC is an Equal Opportunity Employer. All applicants will receive consideration without discrimination on the basis of race, religion, color, sex, age, sexual orientation, marital status, national origin, disability or any other basis prohibited by applicable law.

Content Strategy & Editorial Leadership
Data Visualization & Plain Language Translation
Knowledge Base & CMS Management
Direct Apply
Posted about 7 hours ago
RX

Senior Manager, RFP Response

RxSenseAnywhereFull-time
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Compensation$100K - 130K a year
New

Lead end-to-end management of complex RFPs, coordinate cross-functional teams, develop strategic responses, and enhance proposal infrastructure. | Extensive PBM or PBM technology RFP experience, healthcare proposal leadership, and proficiency with proposal management software. | We are a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions. As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace. Job Summary: The Senior Manager, RFP Response is a strategic proposal leader responsible for the end-to-end management, quality, and competitiveness of complex, high-value RFP and RFI responses across commercial, health plan, health system, and state and federal government markets. This role owns the full proposal lifecycle—from pre-RFP strategy and qualification through submission, finalist presentations, and post-submission follow-up—ensuring alignment with growth objectives and revenue targets. This position is accountable for accelerating RFP throughput while elevating overall proposal sophistication, positioning, and win probability. The Senior Manager leads cross-functional coordination across Trade, Underwriting, Clinical, Network Operations, Legal, Compliance, and Sales to develop compelling, compliant, and analytically rigorous responses. Responsibilities include project managing advanced formulary and network disruption modeling, regulatory-sensitive pricing and rebate strategies, and performance guarantee development, ensuring all components align precisely with RFP requirements, evaluation criteria, and client-specific objectives. The role also drives proposal governance, timeline management, resource allocation, and executive review processes, maintaining strict adherence to compliance, regulatory, and contractual standards—particularly in government and public sector procurements. In addition, the Senior Manager continuously enhances proposal infrastructure, content libraries, messaging frameworks, and best practices to improve efficiency, consistency, and overall quality. The ideal candidate brings extensive, hands-on PBM experience and a demonstrated history of successfully leading large, complex, and high-value RFPs from pre-RFP strategy through final submission and presentation. This individual excels at orchestrating cross-functional collaboration ensuring alignment of strategy, pricing, and operational commitments while managing multiple concurrent workstreams within compressed and high-stakes timelines. Strong strategic acumen is essential, with the ability to translate nuanced RFP requirements, client-specific objectives, and sales strategy into clear persuasive proposal narratives. A consistent record of delivering compliant, defensible, and competitively differentiated responses within highly regulated and intensely competitive markets is required. Reporting to the Senior Director of Proposal Response, this leader will serve as a central project manager and strategic architect for proposal execution—ensuring timelines, compliance requirements, and deliverables are met with precision. The role partners closely with Marketing, Trade, Underwriting, Clinical, Network Operations, Legal, Compliance, and Sales, and executive stakeholders to deliver cohesive, compelling, and analytically rigorous responses that position the organization competitively in highly regulated and strategic markets. In addition to managing active proposals, this role is accountable for continuously enhancing the proposal knowledge repository, refining reusable content, strengthening analytical storytelling, and elevating overall response quality to support sustained growth and expansion into increasingly complex bid environments. Primary Job Duties & Responsibilities: Lead End-to-End Proposal Strategy and Execution: Direct the full lifecycle management of complex PBM RFPs, RFIs, and surveys, including initial intake assessment, timeline development, deliverable mapping, and final submission governance. Organizes and participates in strategy meetings with senior sales personnel to determine the strategy and sales emphasis of each proposal. Drive Strategic Response Architecture: Partner with senior Sales leadership to define win strategy, value positioning, pricing narrative alignment, and competitive differentiation for each pursuit, ensuring alignment with market-specific requirements. Manage Cross-Functional Workstreams: Serve as the central RFP project manager coordinating Pricing, Rebate Strategy, Network, Clinical, Finance, Compliance, Legal, IT, and Executive stakeholders to ensure analytical deliverables, modeling outputs, and documentation are delivered accurately and on time. Maintains the integrity of proposal management software answer library and other assets. Oversee Advanced Analytical Deliverables: Coordinate and integrate complex RFP components including rebate analyses, network disruption scenarios, pricing exhibits, guarantees, and benefit design comparisons, ensuring consistency between narrative responses and financial submissions. Develop Executive-Level Messaging: Author and refine high-impact Executive Summaries and strategic positioning sections that translate technical, financial, and operational strengths into compelling, client-centric value propositions. Maintain and Elevate Proposal Infrastructure: Continuously refine and curate the proposal content library and knowledge repository, strengthening response quality, version control, analytical storytelling, and reusability across increasingly sophisticated bid environments. Govern Quality Assurance and Final Production: Lead comprehensive quality reviews, redlines, and executive approvals; oversee production and submission logistics to ensure accuracy, completeness, and deadline adherence across all deliverables. Support Scalable Growth: Identify process improvements, workflow enhancements, and resource optimization opportunities to enable the team to manage increasing RFP volume and longer, more complex sales cycles. Requirements/ Qualifications: PBM or PBM Technology RFP experience is a must. Software / consulting industry experience is a plus. Comfortable with proposal management software; power user of MS Word and Excel preferred. Requires a BA/BS degree and a minimum of eight (8) years of progressive experience in PBM, healthcare, or related proposal leadership roles; equivalent combinations of education and experience will be considered. Direct experience supporting Sales strategy and/or a background in healthcare marketing, competitive positioning, and client-facing communications is strongly preferred and considered a plus. Salary Range: 100,000 - 130,000 RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.

Proposal Management
Healthcare/Pharmacy Benefits Knowledge
Cross-Functional Coordination
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Posted about 7 hours ago
NA

Senior Product Manager, Conversational AI & Voice Automation

NateraAnywhereFull-time
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Compensation$120K - 150K a year

The job involves leading voice automation strategy, developing AI-driven voice solutions, and collaborating with technical teams to enhance conversational AI products. | Requires proven experience in designing and scaling voice automation or conversational AI products, deep knowledge of generative AI, LLMs, ASR/TTS, and API frameworks, along with strong cross-functional collaboration skills. | POSITION SUMMARY: The Senior Product Manager will be responsible for driving the strategy, development and optimization of voice-based automation experiences powered by Generative AI. We are seeking an innovative, entrepreneurial product leader with direct experience in building, deploying and scaling voice automation products - including virtual agents, conversational IVRs, or multimodal AI assistants - to enhance patient, provider, and internal operational interactions. In this role, you will collaborate closely with cross-functional teams across Natera to design, build, and launch AI-driven voice solutions that reduce friction, improve service quality, and deliver measurable business impact. If you’re passionate about building the next generation of natural, human-like voice experiences using Generative AI, this is the role for you. PRIMARY RESPONSIBILITIES: Lead the vision, strategy, and roadmap for Natera’s voice automation initiatives, including AI voice agents, speech-to-text and text-to-speech integrations, and conversational intelligence features. Identify and prioritize high-value voice automation opportunities across patient, provider, and internal support journeys. Collaborate with engineering and design teams to define product requirements (PRDs, user stories, user flows) and deliver scalable, high-quality AI voice solutions. Evaluate and integrate third-party technologies (e.g., LLMs, ASR/TTS engines, voice analytics) to accelerate development and improve performance. Develop and track success metrics (e.g. accuracy, latency, resolution, NPS) to measure impact and identify continuous improvement opportunities. Partner with business and operations teams to ensure seamless adoption and workflow integration of new AI features. Stay ahead of emerging trends in Generative AI, conversational AI, and voice UX to inform product strategy and innovation roadmap. QUALIFICATIONS: Proven, hands-on experience designing, launching, and scaling voice automation or conversational AI products, such as AI-powered IVRs, virtual assistants, or multimodal LLM voice interfaces. Deep understanding of Generative AI, LLMs, ASR (Automatic Speech Recognition), TTS (Text-to-Speech), and retrieval-augmented generation (RAG) architectures. Experience in AI model evaluation, data curation for voice systems, and working with APIs or frameworks such as OpenAI or Anthropic. Demonstrated ability to translate business needs into AI-driven solutions, with measurable improvements in efficiency, accuracy, or customer experience. Proven record of driving transformation through AI innovation; adaptable, hands-on, and strategic problem solver. Excellent cross-functional collaboration skills and ability to work with technical and non-technical stakeholders. Highly analytical with strong problem-solving skills; comfortable using data (SQL proficiency preferred) to drive product decisions. Bachelor's degree in computer science, engineering, business or related field. 5+ years of experience in software development, or digital product management. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $120,100—$150,100 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Content Strategy & Editorial Leadership
Data Visualization & Plain Language Translation
UX Writing & Accessibility
Direct Apply
Posted about 8 hours ago
DA

Senior Technical Project Manager (Remote)

DataKindAnywhereFull-time
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Compensation$110K - 130K a year

Lead and manage complex technical projects, mentor project managers, and coordinate between technical and non-technical teams to ensure successful delivery. | Over 8 years managing software/data engineering projects, with 3+ years in a team lead role, strong technical fluency, and experience with data engineering and SDLC practices. | DataKind is looking for a Senior Technical Project Manager to lead our technical project management function, manage a team of project managers, and drive the development and scaling of mission-critical products! Location Remote position available anywhere in the U.S. with working hours primarily between 8am-6pm Eastern Time. Salary Range The salary range is $110,000 - $130,000. This range is based on DataKind's director level salary band. Actual salary within this range will be based on the candidate's experience and internal salary equity scan of active employee(s) with similar role and experience. Candidates who meet the role's requirements are typically positioned in the lower to middle of the range, with higher placement reserved for candidates who bring significantly above-required experience or expertise. About the Opportunity Reporting to the Vice President, Technology, the Senior Technical Project Manager combines hands-on technical project management with team leadership. In a lean, mission-driven organization, you'll need to both lead the TPM practice AND carry a significant individual workload—managing critical projects yourself while coaching a small team of 1-2 TPMs. This role requires someone comfortable rolling up their sleeves daily. You'll be involved in the details of sprint planning, stakeholder updates, and technical decisions while simultaneously establishing standards, mentoring team members, and building scalable processes. You'll be the primary bridge between Research, Education, Product, Engineering, and Data Science teams, translating organizational technology priorities into coordinated delivery while developing your team members (who may not have traditional PM backgrounds) into skilled practitioners. You'll manage a complex portfolio with multiple external and internal stakeholders, including technical leaders, end users, donors, university leaders, and implementation partners. Core Responsibilities Strategic Planning & Hands-On Execution (60% of role) Co-create the technical roadmap with Engineering and Data Science leadership—you're at the table shaping strategy, not just executing it Own end-to-end delivery of the most complex, high-stakes projects yourself while mentoring other TPMs (currently one TPM and possibility of an additional hire in the future) Balance portfolio priorities across feature delivery, technical debt, platform stability—making trade-off decisions collaboratively with VP of Technology Define and track program-level milestones, deliverables, and success metrics across concurrent projects Jump into the details when needed—reviewing technical designs, attending architecture discussions, debugging blockers, or covering for team members Identify strategic risks early including technical dependencies, integration challenges, resource constraints, and scalability issues; drive mitigation with urgency Document complex technical requirements and propose practical pathways forward based on stakeholder needs and compliance requirements Facilitate cross-functional alignment between product, engineering, data science, and business stakeholders through working sessions, not just status meetings Day-to-Day Project Delivery Run multiple complex projects concurrently—you're managing 2-4 major workstreams yourself at any given time Implement practical agile practices that fit the team's size and culture (no process for process's sake) Track and communicate project schedules, sprint plans, and release dates clearly and concisely Proactively identify and resolve risks, issues, and dependencies before they become blockers Lead critical planning sessions, standups, and retrospectives—facilitating decisions, not just documenting them Create useful documentation (roadmaps, status reports, technical requirements) that people actually read and reference Make real-time resource trade-offs when priorities shift or capacity changes Roll up your sleeves to unblock teams—whether that's clarifying requirements, getting stakeholder decisions, or coordinating with partners Quality & Compliance Define and integrate appropriate quality standards into product requirements and technical design without slowing teams down—find the right balance for your context Define clear validation, testing, documentation, and risk management requirements, ensuring the team understands completion criteria and the quality standards that must be met Work with Data Security team to integrate security and privacy requirements into development workflows Implement quality checks that catch issues early (definition of done, code review standards, testing protocols) Champion accessibility and compliance requirements (e.g. FERPA, WCAG, etc.) from the start of projects, not as afterthoughts Track meaningful quality metrics (defect rates, rollback frequency, user-reported issues) and address trends Stakeholder Communication Own the relationship with VP of Technology—provide regular updates, escalate blockers quickly, recommend strategic decisions Present project status and portfolio health to VP-level stakeholders with clarity and confidence Manage expectations actively with external partners, university leaders, and donors through regular communication and transparency about timelines and risks Translate between technical teams and non-technical stakeholders fluently—you speak both languages Navigate difficult conversations about scope, timeline, or resource trade-offs with professionalism and solutions-oriented mindset Build trust with stakeholders through consistent delivery, honest communication, and follow-through Team Leadership & Development (40% of role) Establish lightweight but effective project management standards, methodologies, and best practices that work for a small, agile organization Create reusable frameworks and templates that enable teams across product and engineering to work consistently without creating bureaucracy Model excellence through your own project work—team members learn by watching how you handle stakeholders, manage risks, and drive delivery Manage and mentor our current TPM and any future hires through regular 1:1s, performance feedback, and career development support Develop TPM capabilities in team members who may not have traditional PM backgrounds, providing hands-on training, shadowing opportunities, and gradual skill-building Qualifications Required Deep alignment with DataKind's mission and values, and demonstrated commitment to educational equity and data-driven social impact 8+ years managing software/data engineering projects with proven ability to deliver complex initiatives end-to-end 3+ years in a player-coach or team lead role—you've managed/mentored others while still doing significant IC work yourself Comfort with ambiguity and scrappiness—you thrive in lean, mission-driven environments where you need to be flexible and pragmatic Strong technical fluency: Can review technical designs, participate meaningfully in architecture discussions, understand trade-offs between different technical approaches, and debug why projects are stuck 5+ years working directly with engineering teams using modern SDLC practices (CI/CD, Git workflows, API development, microservices) 3+ years working on data engineering, ETL/ELT pipelines, analytics platforms, or data-intensive applications Track record of successful technical product launches—you've taken projects from concept through production Proficiency with project tracking tools (Asana, Jira, Linear, Monday.com) and documentation platforms Exceptional communication skills: Can explain technical concepts to non-technical stakeholders, translate business needs to engineers, facilitate difficult trade-off discussions, and write clear documentation Proven ability to deliver multi-quarter projects with cross-functional teams while building processes and standards along the way Coaching mindset: Can develop team members who may not have traditional backgrounds, meeting people where they are and building skills progressively Bias toward action: More comfortable shipping something good than perfecting something forever; knows when to move fast and when to slow down Strong technical judgment: Can assess when technical debt is worth taking, when to push back on scope, and when quality is non-negotiable Preferred Prior experience as a software engineer, data engineer, data scientist, or similar hands-on technical role—this gives you credibility with engineering teams and helps you understand technical constraints viscerally PMP, PMI-ACP, CSM, or SAFe certification (strongly preferred) Previous work in education, edtech, student information systems, or higher education technology Understanding of data privacy regulations (FERPA, GDPR), security requirements (SOC 2), and accessibility standards (WCAG, Section 508) Experience managing vendor relationships or external development partners Background in mission-driven, nonprofit, or social impact organizations—you understand the unique constraints and motivations Comfort working remotely with distributed teams across time zones About DataKind At DataKind, we believe in the transformative power of data science and AI to create a more promising future. Since our founding in 2012, we've been at the forefront of designing scalable, data-driven tools that address some of the world's toughest challenges—ranging from frontline health, humanitarian action, climate and environment, economic opportunity, education, and more. As both a product innovator and a movement catalyst, we set new standards in the social sector, empowering organizations to harness the full potential of data science and AI while putting communities first. Why Work with DataKind At DataKind, we believe that people are the most important asset to delivering on our mission. As a people-first remote organization, we offer the following for all our employees: Flexibility and time off. Enjoy genuine flexibility that goes beyond adjustable hours. We build in shared time off, organization-wide recharge days, bi-weekly meeting-free days, and flexible PTO (with a minimum of 20 vacation days encouraged annually). Comprehensive Wellness Support. We care for your total wellbeing with 100% employer-paid medical, vision, and dental benefits for employees (72% for dependents), a wellness reimbursement program for the activities and purchases that matter to you, and 12 weeks paid parental leave when you need it most. A Culture of Growth. Every team member receives professional development funding each year, alongside mentorship and advancement opportunities. We invest in your future with a 401(k) plan with 5% employer matching. Meaningful Connection. Despite being distributed across time zones, we value being able to come together in person for conferences, strategic planning, and at our annual staff retreat. Living our Values. DataKind is committed to a diverse, equitable and inclusive work environment in our day-to-day work and via special initiatives driven by our DEI Steering Committee. DataKind is an Equal Opportunity Employer DataKind is an equal opportunity employer and strongly encourages candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category. Applicants must have a U.S.-based permanent address and be currently authorized to work in the United States on a full-time basis indefinitely without employer visa sponsorship.

Technical project management
Team leadership and mentorship
Stakeholder communication
Direct Apply
Posted about 9 hours ago
SA

Senior Program Manager - Sales Programs (Transformational)

SamsaraAnywhereFull-time
View Job
Compensation$102K - 137K a year

Lead and execute strategic projects to improve sales operations and customer experience, manage change, and report outcomes. | 6-8 years of program management or related experience, strong stakeholder partnership skills, and experience in fast-paced tech environments. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara’s Sales Programs team enables a high-performance sales team by leveraging technology, automation, and best-in-class methodologies to streamline operations, improve forecasting accuracy, and maximize sales efficiency & effectiveness. The Senior Program Manager will prioritize, implement, and lead large-scale transformational projects across the Sales organization. This role requires a passion for streamlining project plans, centralizing processes, and optimizing change management. Successful candidates have strong analytical business acumen and an insatiable curiosity to understand and improve operations. We are looking for candidates who will champion, role model and embed Samsara’s operating principles as we scale globally and across new offices. This role is open to candidates residing in Canada. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Lead Program Scoping, Planning and Execution: Work closely with business stakeholders (Sales and Revenue Operations leaders, managers, and frontline reps) to identify, scope, prioritize, plan and execute strategic projects that improve the customer and employee experience Drive Cross-Functional Collaboration: Work with cross-functional leaders to scope projects, align objectives, and coordinate stakeholders to deliver outcomes aligned with key business objectives Manage Change: Drive change management for process improvements within the Sales organization, ensuring the team is prepared, supported, and equipped with the necessary resources to adapt to organizational change Deliver Impactful Reporting & Results: Measure results of projects and report out on outcomes delivered; drive continuous improvement processes to achieve and maintain operational excellence Champion, Role Model, and Embed Samsara’s Cultural Principles: Focus on Seller and Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team Minimum requirements for the role: Bachelor's Degree from a 4 year institution 6-8 years of program management, management consulting, business operations or strategy experience, ideally in a SaaS environment or fast-paced technology consulting role Track record launching transformational, cross-functional initiatives that measurably improve the customer experience and support scalability within the business Strong Program Management skills with expertise in end-to-end delivery (i.e. framing the need, scope requirements, document project roadmaps, partnering with teams, defining KPIs and reporting out on results) Ability to ramp up quickly on business priorities and derive insights from data to inform decisions Strong communication and written language skills including clear and concise documentation Proven track record of building trust and effectively partnering with a wide variety of stakeholders: executives, managers, front-line teammates and cross-functional partners Ideal Candidate has: Experience with B2B hardware and SaaS products PMP certification, Agile/Scrum Certification MBA The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. $102,042.50—$137,200 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Program Management
Cross-Functional Collaboration
Data-Driven Decision Making
Direct Apply
Posted about 10 hours ago
LI

Senior Product Manager, Commerce

LinktreeAnywhereFull-time
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Compensation$190K - 195K a year

Leading the development and execution of monetization features and strategies for Linktree, including product lifecycle management and stakeholder engagement. | Over 4 years of product management experience in commerce or creator monetization, with strong analytical skills, understanding of social media and e-commerce trends, and excellent communication skills. | The Role The Senior Product Manager, Commerce will lead the development of Linktree’s core monetization features—empowering creators and brands to earn directly on the platform. You’ll play a key role in shaping our commerce strategy, driving product discovery and delivery, and working across teams to maximize user impact and business growth. This is a highly visible, cross-functional role focused on unlocking earning potential for millions of users while supporting Linktree’s business growth through monetization. What You’ll Own Strategy Development: Develop and refine the commerce strategy. Define product vision, roadmap, and success metrics aligned with company goals. Product Development: Lead the end-to-end product development lifecycle, from concept to launch. Drive product prioritization, feature definition, and user experience enhancements. Work closely with engineering, design, and marketing teams to deliver high-quality products. Market Analysis: Conduct market research and competitive analysis to identify trends, opportunities, and challenges in the commerce landscape. Stay informed about emerging technologies and industry best practices. Stakeholder Management: Serve as a primary point of contact for stakeholders, including executives, partners, and customers. Communicate product vision, progress, and impact effectively across the organization. Data-Driven Decision Making: Utilize data and analytics to inform product decisions and optimize performance. Monitor key metrics, conduct A/B tests, and iterate on features to drive user engagement and conversion. Team Leadership: Foster a collaborative and inclusive team culture focused on innovation and excellence. Who We’re Looking For 4+ years of product management experience, with a focus on commerce, payments, or creator monetization. Demonstrated success in launching and scaling user-facing products that drive engagement and revenue. Deep understanding of social media platforms, e-commerce trends, and user behavior Strong analytical skills and experience with data-driven decision making Excellent communication, presentation, and interpersonal skills Ability to thrive in a fast-paced, dynamic environment and lead cross-functional teams Linktree is committed to providing a fair and competitive compensation package including cash, equity, and benefits. The base salary offered for this role is targeted at $190,000 - $195,000 for roles based in San Francisco and Los Angeles. Final offers depend on multiple factors including location, experience, expertise, and role scope, and may vary from the range listed. P.S. If you don’t tick every box in this listing, please don’t rule yourself out. We take pride in inclusion and hiring incredible human beings with great potential over ticking boxes – so if this role resonates with you, hit that apply button! Our Story We’re on a mission to empower anyone to curate, grow, and monetize their digital universe. We created the “link in bio” category — and we’re just getting started. From creators, artists, and entrepreneurs to global brands, we’re redefining how people connect with their communities, showcase their content and promote products — all in one link. Today, a community of 70+ million use Linktree, including icons like Adidas, TikTok, the UN Environmental Program, The NFL, Manchester United, World Central Kitchen, Sabrina Carpenter, Olivia Rodrigo, and Selena Gomez. With 48,000 new accounts created every day, Linktree is the fastest-growing leader in our space. We’ve teamed up with some of the world’s biggest platforms including TikTok, Snap, YouTube, GoFundMe, Spotify, Google, Stripe, Reddit, Laylo, and Kajabi, to unify Linkers’ digital spaces, and we partner with retail brands Amazon, Lululemon, Nike, Target, Sephora, Lululemon, and more to share products they love. We’re a tight-knit, passionate team building best-in-class tools that make online presence simple, powerful, and yours. If you're excited by the idea of shaping a new category, setting the standard, and making space for everyone to be seen and succeed, we’d love to meet you. Where and How We Work We're a global, diverse team spread across continents with offices in London, Los Angeles, Melbourne, and San Francisco. We work together flexibly and you can choose the setup that works best for you: fully remote or a hybrid mix of office and home. We offer autonomy in how you structure your days and weeks. While we’re mindful of time zones and occasionally collaborate outside the typical 9–5, we lean into async work to keep things flowing. Our culture is family-friendly and Zoom-casual where kids, pets, and delivery drivers are welcome. How we’ll help you thrive Our approach to benefits considers the whole person and the unique contributions they bring to Linktree. We want the experience at Linktree to be one that enables people to truly thrive so we can Go Further Together (one of our values). Some ways we support you: An annual wellbeing allowance to use on things like (but not limited to) fitness memberships, development courses, childcare, travel, charitable donations, pet insurance, home office set-up - the choice is yours! 100% coverage (and 80% for your dependents) of your monthly premiums for medical, dental, vision, disability and life insurance for US-based employees. Employer contribution towards your retirement. Generous time off for vacation, holidays, parental leave, volunteer time, and other categories. Employee stock option program - we want each and every employee to share in the company’s success. At Linktree, we believe in promoting a culture that celebrates unique backgrounds, talents, and experiences, and we’re proud to be an equal opportunity workplace. We are creating an inclusive workplace where every individual feels valued, respected, and has equal opportunities to thrive. We aim to foster a diverse and inclusive environment where all team members have a sense of belonging. Linktree welcomes all people regardless of sex, gender identity, race, ethnicity, disability, pregnancy, age, or other lived experience. If you require accommodations to fully participate in our opportunities, please don't hesitate to reach us at talent@linktr.ee – your needs are important to us.

Content Strategy & Editorial Leadership
Data Visualization & Plain Language Translation
User Experience & Accessibility
Direct Apply
Posted about 10 hours ago
MC

Senior Manager, Revenue Cycle Systems Integration & Innovation - Remote

Mayo ClinicAnywhereFull-time
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Compensation$200K - 250K a year

Oversee and direct the revenue cycle operations, ensuring accurate billing and reimbursement, and lead process improvements and staff development. | Experience in healthcare revenue management, leadership skills, strategic planning, and process improvement in complex environments. | The Senior Manager provides direction to professional and supervisory staff in the Revenue Cycle. Assures the integrity of revenue and billing information for Mayo Clinic to be appropriately reimbursed for all billable services provided. Participates in providing input in strategic planning with the Revenue Cycle Leadership team. Translates the Mayo Clinic and departmental vision into meaningful and effective responses and results. Establishes key performance indicators with scope of responsibility to effectively manage staff and outcomes. Delegates responsibility and authority to carry out work. Manages multiple functions and serves as a resource with oversight in day to day activities. May manage multi-site operations. Must be able to operate scope of responsibility through complexity and ambiguity. May possess technical knowledge appropriate to functions being managed with additional knowledge in other functions including professional management. Participates in the identification of opportunities to improve processes and to act as a catalyst for realizing these improvements. Acts as a facilitator and generator of new ideas and a mediator on difficult issues. Responsible for recruitment, development and performance management within areas of responsibility, translating the departmental vision into meaningful and effective results. Brings awareness of current external environment issues. Participates in the overall management of the Revenue Cycle by chairing and serving on Enterprise projects/groups, task forces, councils and committees. Serves as a liaison between sections and other departments and agencies inside and outside Mayo. Creates customer service driven sections and fosters collaboration with physician and administrative colleagues. Builds teamwork within the Enterprise Revenue Cycle. Participates in retention planning initiatives. Travel required as assignments warrant. Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre-Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Healthcare Revenue Cycle Management
Strategic Planning
Team Leadership
Direct Apply
Posted about 10 hours ago
LO

Executive Assistant

LocktonSeattle, WashingtonFull-time
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Compensation$50K - 70K a year

Provide comprehensive administrative support to Producers, including calendar management, communication, event planning, and client/prospect database maintenance. | Minimum 3-5 years of administrative support experience, proficiency in Microsoft Office, strong organizational skills, and ability to handle confidential information. | The Executive Assistant is a proactive, detail-oriented and techy savvy position, providing support to Producers. The ideal candidate will thrive in a fast-paced environment and play a critical role in enabling productivity, handling confidential team information and enhancing team coordination. Position Responsibilities Calendar, Schedule and Email Management • Proactively monitor the Producer’s inbox, prioritizing emails and responding on behalf of the Producer when appropriate. • Flag important emails and coordinate timely follow-up, in particular items that require immediate attention. • Maintain calendars and schedule meetings and appointments, as requested. • Prepare agendas, compile necessary documents and ensure the Producer is well-prepared for meetings. Collect action items following meeting and drive action for applicable items. • Arrange for meeting rooms, food/beverages, lunch reservations, etc., as necessary. • Coordinate with internal and external stakeholders to avoid scheduling conflicts and ensure smooth operations. • Arrange all phases of travel for Producers; maintain records, itineraries, and travel credits Communication and Correspondence • Lead weekly 1:1 meetings with Producer and applicable team members by preparing agenda inclusive of items to coordinate upcoming schedules, projects in progress, client request, prospect requests and other items as needed by the Producer • Maintain project tracking of key initiatives / project in progress and communicate status updates on a regular basis • Act as a point of contact between the Producer and internal / external stakeholders • Ensure clear and timely communication and manage any urgent requests or issues that arise. • Professionally communicate and build relationships with internal / external stakeholders as an extension of the Producer brand • Draft, review and proofread high-quality communications including emails, memos, reports and presentations • Manage “Lockton Wins” announcements for Producer new business Event Support • Organize and support events by preparing agendas, coordinating attendance, vetting and securing vendors, curating marketing materials and supporting post-event follow up activities. • Support conferences by completing registration, conducting prospect research, scheduling meetings, organizing travel / logistics, and curating any applicable marketing materials • Provide on-site support for the event as requested • Coordinate non-profit / board responsibilities as requested (i.e., agendas, RSVPs to meetings, etc.) Book of Business / Administrative Support • Maintain client/prospect database and reports in Salesforce • Review accounts receivable on a monthly basis and coordinate with account teams on any receivables over 60 days • Responsible for accounting related activities such as receipt collection, expense report submission, credit card billing reconciliation, bill pay, taxes coordination and review of capital accounts and statements • Create and maintain files of correspondence and other records, processing files for dead storage, as necessary • Take a proactive approach to understanding client profiles, preferences and touchpoints • Prepare and/or review a variety of client correspondence, reports, spreadsheets, and other documents, ensuring proper format, grammar, spelling, and punctuation • Coordinate with Producer and associate teams to complete assignments / projects including RFPs, client renewal / pre-renewal documents, prospect presentations, etc. • Support Producer marketing initiatives (i.e., LinkedIn, newsletters, etc.) • Curate and coordinate logistics for client gifts, team appreciation outings and other touchpoints for internal / external stakeholders Other Duties • Perform other work-related duties as assigned #LI-OE1 Position qualifications • Bachelor’s degree in a business-related program or equivalent education and/or experience preferred • A minimum of three to five years of previous administrative and/or sales support experience • Proficiency in the use of Microsoft Office suite • Strong attention to detail required • Must have strong verbal, written, and interpersonal skills to interact with clients, project team members, and associates at all levels of responsibility, representing Lockton in the highest professional manor • Exceptional organizational and time management skills to prioritize workload and meet deadlines required • Must be results-oriented with the ability to be adaptable and proactive • Must be able to handle confidential information with discretion and trust • Ability to comply with all company policies and procedures, proactively protecting the confidentiality of client and company information • Must have the ability to work independently and use good judgment in recognizing scope of authority and urgency • Demonstrated ability to follow through promptly on tasks to their completion • Legally able to work in the United States This position may be eligible for annual discretionary bonus consideration. Lockton offers a competitive benefits package which includes medical, dental, vision, 401k plus match, life, salary continuation, long-term disability, wellness program, flexible spending accounts, legal benefit, identity theft protection, accident insurance, critical illness, hospital indemnity, pet insurance, and mental health benefits. PLEASE NOTE- The salary range below is an estimate. The salary offered may vary depending on the candidate’s geographic location, job-related knowledge, experience, education, certifications, and skills.

Calendar Management
Communication & Correspondence
Event Coordination
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Posted about 10 hours ago
SC

Broker / Senior Wealth Manager (LATAM Focus) - Relocation to Miami

Salve.Inno ConsultingAnywhereFull-time
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Compensation$NaNK - NaNK a year

Manage and grow a portfolio of high-net-worth Latin American clients, providing investment and banking solutions. | Active FINRA Series 7 license, Series 66 or Series 63 + 65, proven client portfolio management experience, fluency in Spanish and English, and willingness to relocate to Miami. | Overview You will join a small, high-performing team focused on serving high-net-worth Latin American clients through investment and integrated banking solutions. The ideal candidate brings an existing portable portfolio and is motivated to scale their business in a flexible, entrepreneurial environment. This is a hunter profile role designed for advisors who want to grow their practice while maintaining ownership of client relationships and leveraging a banking infrastructure tailored to international clients. This opportunity is ideal for senior advisors seeking greater flexibility, competitive payout and a platform designed specifically for cross-border wealth management. Location: Miami, FL - office-based Responsibilities Transfer and manage an existing portfolio of LATAM-focused clients Drive new client acquisition and grow assets under management Deliver investment advisory and brokerage services Collaborate with internal banking teams to provide lending and financial solutions Maintain full ownership of client relationships and long-term portfolio growth Requirements Active FINRA Series 7 license required Series 66 or Series 63 + 65 required Proven track record managing an existing client portfolio (target range: $70M-$150M AUM) Strong hunter mentality and business development focus Experience serving Latin American clients Fluency in Spanish and English Based in Florida or willing to relocate Permanent authorization to work in the US. Compensation Commission-only structure: 50% payout on generated revenue OR base salary structure may be available for hybrid wealth management profiles and will be discussed during the interview process Additional performance incentives may be available based on assets transferred Access to integrated banking and lending platform supporting international clients Commitment to Diversity and Inclusion We are committed to creating an inclusive workplace where all people are treated with respect. We welcome applications from candidates of all backgrounds and identities and encourage people who meet some, but not all, of the criteria to apply. Application Process Please submit your CV outlining your experience, examples of successful client outcomes you have driven, and why you are interested in this role. Shortlisted candidates will be invited to an initial interview, followed by a panel interview and a practical case exercise. We will contact only those selected for interview.

Client relationship management
Financial advisory services
Business development
Direct Apply
Posted about 10 hours ago
LI

Senior Technical Account Manager

LivePersonAnywhereFull-time
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Compensation$108K - 135K a year

Serve as a trusted technical advisor for enterprise clients, managing technical roadmaps, troubleshooting complex issues, and leading strategic technical initiatives. | Extensive experience in technical customer-facing roles within SaaS or CCaaS sectors, with strong technical skills in APIs, scripting, and data analysis, and a relevant technical degree. | Location: [Remote, USA] Remote Status: Fully Remote (#LI-Remote) LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world. Position Overview As a Senior Technical Account Manager (Sr. TAM), you will be the primary technical owner for a dedicated portfolio of our most strategic, high-value enterprise clients, including Fortune 500 brands. You embody the epitome of technical operational success, serving as a trusted technical advisor and strategic partner. Your primary outcome is ensuring the maximum success and retention of thes top-tier customers by driving flawless execution of their operational roadmap, leading complex technical projects, and proactively optimizing their conversational AI solutions to realize exceptional business value. You Will: Key Responsibilities & Impact This role requires a blend of advanced technical expertise, strategic customer partnership, and operational leadership. Customer & Technical Ownership Strategic Partnership: Establish and nurture strong, executive-level relationships with key customer stakeholders, serving as the trusted technical advisor for their Conversational Cloud implementation and ecosystem. Proactive Planning & Execution: Drive advanced technical operational success cross-functionally for assigned brands, including strategic planning and execution of technical initiatives to ensure alignment with customer objectives. Technical Roadmap Management: Maintain in-depth knowledge and record the details of the customer environment, architecture, customizations, and technical roadmap, ensuring seamless integration and proactive communication of operational changes, bug fixes, and enhancements. Optimization & Wellness: Conduct detailed operational health checks and business reviews to identify proactive, corrective, and optimization opportunities, and develop/execute robust wellness and event readiness plans. Innovation & Best Practice: Spearhead the development and implementation of advanced TAM methodologies, showcasing innovation within the function by driving the adoption of emerging technologies to enhance customer experience. Case Management & Resolution Leadership Complex Troubleshooting: Act as the hands-on troubleshooting driver for complex Tier 3/4 issues, bringing technical knowledge about customers’ business flows and priorities, and leading cross-functional teams to resolve challenges efficiently and effectively. Crisis Management: Excel in crisis management situations, seamlessly coordinating global support resources, participating in customer war rooms, and assuming on-call shifts to resolve critical and company-wide major incidents with precision and urgency. SLA Oversight: Oversee the delivery of support, product, and engineering services aligned with SLAs, ensuring exceptional quality and customer satisfaction. Root Cause Analysis (RCA): Conduct timely post-incident root cause analyses in collaboration with engineering and customer stakeholders. Platform Follow-up: Be the focal point for all follow-up activities indicating product issues with the LP platform, such as accessibility or security audits. Process Improvement & Team Leadership Monitoring & Alarming: Develop sophisticated alarm dashboards and drive continuous enhancements to alarm monitoring systems for proactive issue resolution. Mentorship: Lead initiatives to mentor and develop team members, providing guidance and support to foster professional growth and success. Strategic Alignment: Facilitate strategic alignment between customer requirements and the LivePerson product roadmap, acting as a subject matter expert on industry trends and emerging technologies. You Have: Required Skills & Qualifications Professional Experience & Education Demonstrated Expertise: 7-10 years of professional experience in a Technical Account Management or related technical customer-facing roles within the SaaS/CCaaS or web engagement sectors, with a demonstrated focus on servicing Fortune 500 clients. Education: Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, or a technical discipline) or equivalent practical experience. Travel: Willingness to travel to customer sites as needed, up to 10% of the time, to strengthen client relationships. Technical Expertise Web & Scripting: Extensive hands-on experience with omnichannel, web, and scripting technologies. Integration: Strong understanding of APIs/SDKs to facilitate support of integrations and customization. Data Analysis: Proficiency in data analysis, including SQL/NoSQL/Data lake, to extract actionable insights and drive informed decision-making. Tooling: Experience with CRM tools, bug tracking systems (e.g., Jira), repositories (e.g., Git), and log aggregation/monitoring tools (e.g., Splunk, DataDog). Attributes & Mindset Problem-Solving: Advanced critical thinking and problem-solving abilities to address intricate technical challenges and drive innovative solutions. Communication: Exceptional verbal and written communication skills and a proven track record of successful relationship management, capable of translating complex technical concepts for C-level stakeholders. Autonomy & Discipline: Self-motivated and adept at working autonomously with minimal supervision. Disciplined and committed to fulfilling on-call duties as necessitated by business demands, including flexibility to work non-standard hours (holidays, nights, weekends) for top account crisis management. Leadership: Proficient in leading technical discussions related to platform and product performance, guiding internal teams towards customer-centric solutions. Resilience: Ability to thrive under pressure and tight deadlines. The base salary range for this role will be between $108,000 to $135,000 USD. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. Our Benefits & Perks We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees. 🏥 Health & Wellbeing Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs. Wellness Resources: Access to wellbeing resources and programs including our EAP plan.Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling. 💰 Financial Security & Growth 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution) HSA & FSA Plans: To help you plan for health related expenses on a pre-tax basis Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth. Additional Insurances: Basic and supplemental life insurance, Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance. Development: Access to internal professional development resources. 👨‍👩‍👧‍👦 Time Away & Family Support Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval. Paid Public Holidays. Generous Parental Leave Policy: Including maternity/paternity support and fertility services. 💻 Workplace Flexibility Remote-First Model: This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility. We also maintain dedicated WeWork space for those who wish to meet colleagues or collaborate in person. Why You’ll Love Working Here As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space. Belonging at LivePerson: Equal Opportunity Employer We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by US Federal, State, or Local law. Accessibility Commitment LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. Important Candidate Notice The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information, and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

API/SDK integration
Data analysis (SQL/NoSQL)
Web & scripting technologies
Direct Apply
Posted about 10 hours ago
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