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Leading and coordinating project teams to deliver mobile video solutions on time and within budget, while maintaining customer satisfaction. | Requires 3+ years in project or business operations, a bachelor's degree, and the ability to obtain security clearance; technical skills in project management methodologies and specific mobile video technologies are preferred. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best! Motorola Solutions is a world leader in the field of professional mobile communications systems, public safety software, and mobile video with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of these mission critical systems for Government & Public Safety customers. Job Description Project Manager (PM) is responsible for the implementation of Mobile Video solutions and will act and be recognized as the leader / focal point for all aspects of assigned project(s). Responsible for delivering the contractual scope, on schedule and within budget, while maintaining customer satisfaction. Must be able to utilize PM tools (schedule, critical path analysis, budget, change order, risk assessment, action item log, etc.) to analyze complex issues and develop resolutions for any issues related to assigned project(s). The PM is responsible for allocating all necessary resources to meet project objectives, corporate financial, and customer satisfaction goals. The project manager is responsible for direct communication to customer’s organization and relevant senior stakeholders internally by conducting project reviews throughout the life of the project. In addition, the project manager is responsible for the overall pre-tax profit of all projects. Responsibilities: • Directs and coordinates the work activities of project team. • Demonstrates awareness of all nine areas of PMBOK project management, PRINCE2, or applicable PM standard with a firm understanding of two. Has knowledge of at least one major project phase. Is a major contributor to the development of the project plan. • Contributes to the fulfillment of projects and organizational objectives. • Prepares reports for upper management regarding status of the project. Preferred Skills: • Strong presentation and negotiating skills • PMP highly desired. • Mobile video technology to include required wireless/LTE infrastructure, policy/procedures for retention/redaction/chain of custody, evidence management software and workflow a plus. • Self motivated team player able to work effectively with general guidance toward objectives. The Travel Requirement for this role is 50-75% This position is a remote position, however due to travel requirements, candidates should be located in one of the following areas: Arizona, California, Nevada, Oregon, or Washington. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Target Base Salary Range: $80,000-$90,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Requied Skills: • High School diploma, Bachelor's Degree in Business, Communication, Finance, IT, Management, or Technology required. • 3+ years of experience in Project Management, Program Management, Business Operations, or Sales required. • Must be able to obtain background clearance as required by our government customers. #LI-JM3 #LI-REMOTE Travel Requirements 50-75% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Manage a large book of business, ensure user adoption, lead executive reviews, and drive customer retention and growth. | Deep experience in SaaS customer success, strong relationship-building skills, technical platform understanding, and excellent communication. | Customer Success Manager, Growth AcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients. Customer Success Managers are trusted advisors to key stakeholders at our accounts, delivering strategic insights to drive their business initiatives. Additionally, this role will be primarily responsible for guiding users and organizations through ongoing platform adoption and value recognition. Customer Success Managers are successful by developing deep and personal relationships with our user base, driving user adoption Team Mission We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high caliber Enterprise SaaS sales, marketing, and customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers across the Medical Device Industry. Our Commercial Team takes a proactive, consultative, and high-touch approach when working with customers, investing heavily in pre-sales through onboarding and training to ensure customers are on the road to success from Day 1. We strongly encourage people of all backgrounds to apply. Responsibilities Effectively manage a large book of business across many different account specialties and unique product configurations/use-cases. Ensure high user-adoption through effective executive sponsorship, change management, and best practice guidance. Lead Executive Business Reviews with client executives to communicate value provided by AcuityMD and to provide strategic suggestions on how to achieve their goals. Generate contract renewals by ensuring customers view AcuityMD as critical to their sales process long-term. Identify and illuminate customer success stories and examples of AcuityMD ROI Partner with Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions. Regularly monitor account health and adoption to find new opportunities to help customers acquire maximum value from AcuityMD. Develop strategies to quickly mitigate account risk and ensure customers remain committed to AcuityMD. Your Profile You have deep experience in Customer Success for Enterprise SaaS and/or in the Medical Technology industry. You’re able to develop close personal relationships with customers and colleagues through empathy and deep curiosity. You have the eagerness to learn and dig deep into technical aspects of the platform. You are a patient and active listener. You’re proactive and self-driven, and bring infectious energy and resiliency. You are an excellent verbal and written communicator (email & PPT). You’re highly organized with ability to multi-task and prioritize different assignments. You are comfortable with change (tooling, processes, etc) Nice to Haves Analytical background with experience with data platforms like Amplitude, Looker, Omni etc or other similar platforms. Experience using a customer success platform (Gainsight, Planhat, Vitaly, etc). Especially if you have experience configuring and performing back end administrative work. AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. OTE salary range: $120,000-$160,000 You must have an eligible work permit in the USA to be considered for this position. We Offer: Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health). Learning Budget: Reimbursements for relevant learning and up-skilling opportunities. Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees. Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work. Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents. Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement. Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings. Parental Leave: 6-12 weeks of fully-paid, flexible parental leave. Who We Are: The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Manage and grow a portfolio of enterprise medical technology clients through strategic engagement, value demonstration, and renewal management. | Over 5 years of experience in Customer Success or related roles, excellent communication skills, and ability to develop strategic client relationships. | Customer Success Manager, Enterprise AcuityMD is a software and data platform that accelerates access to medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients. The AcuityMD Customer Success organization empowers customers to maximize the value of the AcuityMD platform. By playing the role of a strategic partner, we foster long-term relationships through proactive engagement, exceptional service, and product and industry expertise. Team Mission AcuityMD's Enterprise Customer Success Team is responsible for managing customer base with a revenue band of $50M-$1B. These are established Medical Device organizations who are on the path to becoming technologically advanced in how they manage their commercial operations. These typically are land and expand set up engagements where a deep understanding of the customer landscape, their business and short and long term strategic goals becomes critical to ensure we partner in change management with an ultimate goal of expanding footprint and platform adoption leading to deeper ROI for the customer and expansions for the business. We strongly encourage people of all backgrounds to apply. Responsibilities Ensure high user-adoption through effective executive sponsorship, change management, and white-glove trainings Lead Executive Business Reviews with client executives to communicate value provided by AcuityMD Generate contract renewals by ensuring client executives and users are seeing value with AcuityMD Identify and illuminate customer success stories and examples of AcuityMD ROI Partner with Strategic Program Manager and Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions Regularly monitor account health and adoption to find opportunities to help customers acquire maximum value from AcuityMD Your Profile 5+ years of experience with deep experience in Customer Success for Enterprise SaaS or in the Medical Technology industry You’re able to develop close personal relationships with customers and colleagues through empathy You are a patient and active listener You’re proactive and self-driven, and bring infectious energy and resiliency You are an excellent verbal and written communicator (email & PPT) You’re highly organized with ability to multi-task and prioritize different assignments Nice to Haves Analytical background with experience with SQL or other query-based language You must have an eligible work permit in the USA to be considered for this position. AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. OTE salary range: $120,000 to $200,000 We Offer: Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health). Learning Budget: Reimbursements for relevant learning and up-skilling opportunities. Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees. Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work. Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents. Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement. Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings. Parental Leave: 6-12 weeks of fully-paid, flexible parental leave. Competitive compensation with equity upside. Who We Are: The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Develops and evaluates university programs, manages budgets, and coordinates staff and external representation. | Bachelor's degree with 3+ years of related experience, remote work capability, and skills in program development, data analysis, and communication. | Overview The mission of the Office of the Vice Provost for Education (OVPE) is to enhance student academic success and institutional impact through the development of an educational vision grounded in collaboration, careful stewardship, and innovation. The charge of the office spans educational innovation, global strategy, data analytics and decision support, and educational impact. OVPE is responsible for Tufts’ institution-wide educational vision, which builds on and synthesizes the strengths of the individual schools and colleges. Additionally, OVPE provides oversight for the International Center, Center for the Enhancement of Learning and Teaching (CELT), Office of Institutional Research, European Center, and Global Education. What You'll Do This is a part-time position at 17.5 hours per week. This is also a 6-month limited term position. The Program Administrator provides specialized, subject matter knowledge to develop, implement, review and evaluate a university program in collaboration with the Senior Associate Vice Provost for Education. The Program Administrator: • Participates in development of goals and strategies; • creates data management and filing systems; • develops, analyzes and monitors budgets, grants and contracts; • participates in development and implements marketing and advertising efforts including writing content for website and social media material; • may design and represent program externally at conferences, meetings and events; conducts research and drafts reports and results; • may oversee recruitment and management of study subjects; • coordinates hiring and training of staff, students and temporary help. What We're Looking For Basic Requirements: • Bachelor’s degree in related discipline and 3+ years of related experience OR Master’s degree and 1-2 years related experience Preferred Qualifications: • Master’s degree in related discipline and 3+ years of experience in related field of study Working Conditions: • This is a remote position. Pay Range Minimum $54,500.00, Midpoint $68,100.00, Maximum $81,700.00 Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

Configure and support Coupa sourcing and costing events, automate data flows, and manage supplier access. | Hands-on Coupa sourcing setup experience, strong Excel and data modeling skills, familiarity with PLM workflows, and comfort with no/low code approaches. | Dice is the leading career destination for tech experts at every stage of their careers. Our client, Stellar Consulting Solutions, is seeking the following. Apply via Dice today! Stellar Consulting Solutions is a boutique business & technology consulting company headquartered in Atlanta, GA. We deliver high quality, agile, and experienced workforce for niche technology projects of any scale. We help forward thinking clients to solve specific problems by understanding their needs and align talent that can move fluidly to match skill supply and demand on a real-time basis. Stellar Consulting has a unique combination of technical and digital skills to recruit, engage, and retain qualified talent. We have a stellar reputation for striving to achieve high ethical standards. Our use of Innovative techniques and industry best practices has made us one of the fastest growing boutique firms delivering to enterprise business. Job Title: Coupa Consultant Location: Remote (PST hours) Summary: Responsible for configuring and supporting Coupa for sourcing and costing events, enabling fast seasonal setup, accurate data flow across PLM OD COGS Analyzer Coupa, and smooth supplier interactions. Key Responsibilities: Build and maintain RFQ bid sheet templates (Excel), supplier specific access, and event configurations. Automate data flows and mappings (PC9, bid sheet ID, fabric, unique identifiers) across PLM/OD COGS/Coupa. Create formulas, fact sheets, and exportable reports for analytics and vendor comparisons. Manage supplier access controls, NDA gating and support event operations. Support seasonal readiness, reducing manual coding and rework. Skills & Experience: Hands on Coupa Sourcing setup (templates, access models, event phases). Strong Excel & data modeling (lookups, IDs, validations). Experience with PLM workflows and OD COGS/Analyzer alignment. Comfortable balancing no code vs low code approaches.

Provide 24/7 on-site support for hardware, software, and infrastructure issues, including equipment installation, decommissioning, and documentation. | Must have 5+ years of IT support experience, proficiency with Windows 10/11, Active Directory, and ticketing systems, plus experience with equipment/network installation and detailed documentation. | Overview Location: Onsite in Pittsburgh, PA (Tuesday - Saturday 11pm - 7am) Job Type: Full Time / Contract to Hire Work Authorization: No Sponsorship The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm - 7am). Responsibilities Operations team provides 24X7X365 on-site support Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified Perform equipment/network/fiber/copper installs and decommissions Handle production changes and system turnovers Third shift (11pm - 7am) Tuesday - Saturday Qualifications Education: Bachelor's degree - Preferred Experience Required: IT Service Desk or Operations support - 5 -10 years Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years Installation and decommissioning of equipment/network/routers/servers - 1+ years Documentation experience - able to provide detailed write up of problem and resolution - 5+ years

Support enterprise growth and service line strategy development, execution, and performance management within a large healthcare organization. | Requires extensive experience in strategy, healthcare or similar complex organizations, with leadership skills and ability to influence cross-functional teams. | Details Department: Strategic Planning Schedule: Full time, Days Location: Remote Salary: $193,037.04- $328,162.96 per year- Eligible for an annual bonus incentive Benefits Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance Time to recharge: pro-rated paid time off (PTO) and holidays Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources Family support: parental leave, adoption assistance and family benefits Other benefits: optional legal and pet insurance, transportation savings and more Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process. Responsibilities Ascension is HIRING a Senior Director - Strategy. This position will report directly to the Vice President of Strategy and work alongside executive leaders inside and outside of the System Strategy Team. This is an exciting opportunity for someone with significant strategy experience! This is a FULLY REMOTE position. Responsibilities: Contribute to delivering the Corporate Strategy team's growth priorities across the enterprise and within Ministry Markets. This role is focused on maturing the organization’s service line and business line strategy. The Senior Director will act as a thought partner with market and system teams supporting: service line development, enterprise capital planning, acute and ambulatory network development, and enterprise growth. Contribute to advancing the Corporate Strategy team’s goals to deliver on Ascension’s growth imperatives, vision, and mission. Build approaches supporting end-to-end service line and business line growth. Support National and Ministry Market leaders in strategic service line growth opportunity evaluation, including but not limited to: service line development, new business segment evaluations, continuum of care growth, and various opportunity assessments. Be a thought partner for Ministry Market Strategy Teams in the development of strategic growth goals, volume & growth forecasting, and market growth opportunities. Oversee execution and performance management of strategic growth initiatives. Support management of progress-to-plan and monthly Ministry Market business performance. Continually review, understand, and incorporate industry insight into clinical service advancement opportunities, design, and deployment. Requirements Education: High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management. Additional Preferences Experience working with clinical, operations, and finance to implement strategic initiatives Exceptionally detail-oriented and highly-organized structured thinker who can manage multiple priorities simultaneously Exceptional critical thinking skills Ability to communicate recommendations effectively (written & verbal) to executive and senior leadership in a concise, compelling manner Experience developing and executing enterprise and market based strategy in a large complex healthcare organization Ability to create structure from ambiguous information and set forth an efficient approach to solve problems or answer questions Ability to multiple tasks at once, prioritize work, and deliver exceptional work product Ability to work in cross-functional teams and influence those who do not directly report to you Ability to take initiative and be a self-starter (‘get it done’ attitude) Desire to be in a fast-paced role with a mindset of continuous improvement Healthcare consulting and health system corporate strategy experience preferred Why Join Our Team Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Equal Employment Opportunity Employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer participates in the Electronic Employment Verification Program. Please click here for more information.

Develops and manages strategic initiatives, analyzes market data, builds financial models, and presents insights to leadership. | Requires 5+ years in management consulting or strategic planning, experience with strategic frameworks, leadership in complex projects, and excellent communication skills. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategy Analyst. In this role, you will be pivotal in developing and managing strategic initiatives that align with the mission and vision of the organization. Your collaboration with key stakeholders will drive impactful, data-driven decisions that influence global strategies. This position demands a strong analytical mindset and the ability to present insights in engaging ways to executive leadership, thereby contributing to the organization's success. You will have the opportunity to conduct thorough analysis which aids in strategic growth, making a difference in the organization's operational effectiveness. \n Accountabilities Identify root causes of key strategic issues and develop actionable recommendations based on data analysis. Analyze market data and competitor activities to assess organizational strengths, weaknesses, opportunities, and risks. Build high-level financial models to support strategic recommendations. Collaborate with various departments to align strategies and drive the implementation of initiatives. Manage project workstreams, ensuring timely execution of strategic projects. Prepare and present complex analytical findings to internal leadership. Requirements 5+ years of experience in management consulting, strategic planning, or related fields. Demonstrated experience with strategic problem-solving frameworks. Proven leadership experience in managing complex, cross-functional projects. Excellent written and verbal communication skills, with the ability to influence diverse stakeholders. Bachelor’s degree in business, finance, economics, or a related field; MBA is a plus. Benefits Opportunity to work remotely from anywhere. Work in a collaborative and innovative environment. Access to professional development resources. Flexible work hours. Competitive salary and comprehensive benefits package. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Manage customer onboarding, support, and growth opportunities while coordinating cross-functional teams and ensuring customer satisfaction. | Extensive experience in customer support, program management, and SaaS operations, with leadership in remote team environments; technical healthcare standards familiarity is not evident from your background. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Technical Account Manager - REMOTE. In this role, you will serve as the primary liaison for assigned customers, ensuring their satisfaction from initial contract signing through implementation and ongoing support. The Technical Account Manager will collaborate with various teams to facilitate the delivery of services, manage resources, and identify growth opportunities. This position plays a vital role in enhancing customer relationships, driving successful outcomes, and contributing to better global health solutions through innovative healthcare data management. \n Accountabilities Oversee project resource management and allocation across customer engagements. Manage customer onboarding and ensure seamless implementation of products/services. Act as the primary contact and trusted advisor for customers throughout the lifecycle. Maintain visibility into the sales pipeline and prepare for new contract opportunities. Collaborate with Agile teams to support effective project delivery. Manage financial aspects including budgeting and tracking project financials. Create and negotiate Statements of Work (SOWs) with sales and technical teams. Identify upselling opportunities and collaborate with the sales team to achieve targets. Ensure effective deployment plans are aligned with customer objectives. Oversee critical customer issues to ensure timely resolution. Facilitate regular customer meetings to keep stakeholders informed. Ensure a consistent and positive customer experience. Support the development of enablement tools and resources. Stay up-to-date on market trends and customer business goals. Accurately report working hours and manage project documentation. Comply with all privacy and security policies. Requirements 5-7+ years in a technical software delivery role. Post-secondary education in a technical program or equivalent experience. Experience in resource management and financial oversight. Proven ability to identify upsell opportunities. Strong knowledge of Agile methodologies, especially Scrum and Kanban. Excellent communication and negotiation skills. Experience working with cross-functional teams. Proven track record in managing multiple customer accounts. Familiarity with healthcare technology and standards like FHIR and HL7. Ability to travel up to 25% as needed. Benefits Remote Work Environment Flexible Time Away From Work Policy including PTO and Sick Days Competitive Salary and Comprehensive Health Benefits RRSP/TFSA/401K Employee Contribution Options Life and Disability Insurance Employee Assistance Program Professional Development Programs including FHIR Study Participate in the Super HAPI Fun Club \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Manage customer onboarding, ensure seamless implementation, act as primary contact, and support project delivery and growth opportunities. | Requires 5-7+ years in a technical software delivery role, experience with resource management, Agile methodologies, and healthcare standards like FHIR and HL7. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Technical Account Manager - REMOTE. In this role, you will serve as the primary liaison for assigned customers, ensuring their satisfaction from initial contract signing through implementation and ongoing support. The Technical Account Manager will collaborate with various teams to facilitate the delivery of services, manage resources, and identify growth opportunities. This position plays a vital role in enhancing customer relationships, driving successful outcomes, and contributing to better global health solutions through innovative healthcare data management. \n Accountabilities Oversee project resource management and allocation across customer engagements. Manage customer onboarding and ensure seamless implementation of products/services. Act as the primary contact and trusted advisor for customers throughout the lifecycle. Maintain visibility into the sales pipeline and prepare for new contract opportunities. Collaborate with Agile teams to support effective project delivery. Manage financial aspects including budgeting and tracking project financials. Create and negotiate Statements of Work (SOWs) with sales and technical teams. Identify upselling opportunities and collaborate with the sales team to achieve targets. Ensure effective deployment plans are aligned with customer objectives. Oversee critical customer issues to ensure timely resolution. Facilitate regular customer meetings to keep stakeholders informed. Ensure a consistent and positive customer experience. Support the development of enablement tools and resources. Stay up-to-date on market trends and customer business goals. Accurately report working hours and manage project documentation. Comply with all privacy and security policies. Requirements 5-7+ years in a technical software delivery role. Post-secondary education in a technical program or equivalent experience. Experience in resource management and financial oversight. Proven ability to identify upsell opportunities. Strong knowledge of Agile methodologies, especially Scrum and Kanban. Excellent communication and negotiation skills. Experience working with cross-functional teams. Proven track record in managing multiple customer accounts. Familiarity with healthcare technology and standards like FHIR and HL7. Ability to travel up to 25% as needed. Benefits Remote Work Environment Flexible Time Away From Work Policy including PTO and Sick Days Competitive Salary and Comprehensive Health Benefits RRSP/TFSA/401K Employee Contribution Options Life and Disability Insurance Employee Assistance Program Professional Development Programs including FHIR Study Participate in the Super HAPI Fun Club \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1